Long-term care plans notice of privacy practices

Aetna / CVS Health · agreement dated October 1, 2025 · Official agreement

Read the agreement

2 of 45 cards in Data Access & Collection

Data Access & Collection · Context

What 'personal information' and 'health information' mean

In this notice, 'personal information' means nonpublic information that identifies you as an individual, such as your name and Social Security Number, as well as financial, health and other information about you, that Aetna obtains so it can provide you with insurance coverage. 'Health information' means information that identifies you and relates to your medical history, for example the health care you receive or the amounts paid for that care.

Supporting quotations

When we use the term “personal information,” we mean information that identifies you as an individual, such as your name and Social Security Number, as well as financial, health and other information about you that is nonpublic, and that we obtain so we can provide you with insurance coverage.
By “health information,” we mean information that identifies you and relates to your medical history (e.g., the health care you receive or the amounts paid for that care).

Qualifications & exceptions

  • The examples ('such as', 'e.g.') are illustrations, not a closed list.
  • Personal information is limited to nonpublic information obtained so Aetna can provide insurance coverage.

Not stated here

  • Later text also uses 'Protected Health Information (PHI)'; the notice does not define PHI separately, so whether it matches 'health information' is not stated.

Data Access & Collection · Company practice

Where Aetna gets your personal information

To provide insurance coverage, Aetna says it needs personal information about you and obtains it from many different sources, particularly your employer or benefits plan sponsor, other insurers, HMOs or third-party administrators (TPAs), and health care providers.

Supporting quotations

In order to provide you with insurance coverage, we need personal information about you, and we obtain that information from many different sources – particularly your employer or benefits plan sponsor, other insurers, HMOs or Third Party Administrator (TPAs), and health care providers.

Qualifications & exceptions

  • 'Many different sources' and 'particularly' mean the named sources are examples, not the full list.

Not stated here

  • Other sources are not named in this section.