Aetna International U.S.-based plans notice of privacy practices

Aetna / CVS Health · agreement dated October 1, 2025 · Official agreement

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2 of 64 cards in Retention & Deletion

Retention & Deletion · Company practice

Personal data kept as long as needed for benefits, claims, legal and regulatory reasons

Aetna says it keeps your personal data for as long as necessary to provide your insurance benefits, until any claim under the policy is concluded, until the time limit for exercising any legal rights has expired, or for compliance with legal or regulatory requirements. All retained personal data is subject to this privacy notice together with Aetna's internal Retention Policy and guidelines.

Supporting quotations

We retain your personal data for as long as necessary to provide you the benefits under your insurance plan, until such time as any claim under the insurance policy is concluded, until the limitation for exercising any legal rights has expired or for compliance with any legal or regulatory requirements.
All personal data that we retain is subject to this Privacy Notice together with our internal Retention Policy and guidelines.

Qualifications & exceptions

  • The periods are alternatives joined by "or", with no stated number of years.
  • See also the later statement that Aetna does not destroy information when coverage ends.

Not stated here

  • The internal Retention Policy and guidelines are referred to but not supplied.

Cross-references

Retention & Deletion · Company practice

Aetna does not destroy information when your coverage ends

Aetna says it does not destroy information about you when you terminate your coverage. It says it may be necessary to use and disclose the information for legal and regulatory reasons, for the purposes described in the notice, even after coverage terminates, although policies and procedures remain in place to protect against inappropriate use or disclosure.

Supporting quotations

Please note that we do not destroy Information about you when you terminate your coverage with us.
It may be necessary to use and disclose this information, for legal and regulatory reasons, for the purposes described above even after your coverage terminates, although policies and procedures will remain in place to protect against inappropriate use or disclosure.

Qualifications & exceptions

  • Described as legal and regulatory reasons "for the purposes described above"; stated as "may be necessary."
  • The notice's earlier retention statement says data is kept "as long as necessary," with no fixed period.

Not stated here

  • The notice does not give a period after which information is deleted.