Aetna voluntary plans notice of privacy practices

Aetna / CVS Health · agreement dated October 1, 2025 · Official agreement

Read the agreement

2 of 48 cards in Data Access & Collection

Data Access & Collection · Context

What “personal information” and “health information” mean

In this notice, “personal information” means information that identifies you as an individual, such as your name and Social Security Number, together with financial, health and other information about you that is nonpublic and that Aetna obtains so it can provide you with insurance coverage. “Health information” means information that identifies you and relates to your medical history, meaning the health care you receive or the amounts paid for it.

Supporting quotations

When we use the term “personal information,” we mean information that identifies you as an individual, such as your name and Social Security Number, as well as financial, health and other information about you that is nonpublic, and that we obtain so we can provide you with insurance coverage.
By “health information,” we mean information that identifies you and relates to your medical history (i.e., the health care you receive or the amounts paid for that care).

Qualifications & exceptions

  • Personal information is information that is nonpublic
  • Obtained in order to provide insurance coverage
  • Name and Social Security Number are given as examples

Not stated here

  • Only examples of personal information are named; the full range is not listed

Data Access & Collection · Company practice

Where Aetna gets personal information

Aetna says it needs personal information about you to provide insurance coverage and gets it from many different sources, particularly your employer or benefits plan sponsor, other insurers, HMOs or third-party administrators, and health care providers.

Supporting quotations

In order to provide you with insurance coverage, we need personal information about you, and we obtain that information from many different sources – particularly your employer or benefits plan sponsor, other insurers, HMOs, or third-party administrators (TPAs), and health care providers.

Qualifications & exceptions

  • “Particularly” signals the named sources are the main ones, not a closed list
  • Purpose given is providing insurance coverage

Not stated here

  • Sources other than those named are not identified