Retention & Deletion · Company practice
Information is not destroyed when coverage ends
Aetna says it does not destroy personal information about you when you terminate your coverage. It may be necessary to use and disclose this information for the purposes described in the notice even after coverage ends, although policies and procedures remain in place to protect against inappropriate use or disclosure.
Supporting quotations
Please note that we do not destroy personal information about you when you terminate your coverage with us. It may be necessary to use and disclose this information for the purposes described above even after your coverage terminates, although policies and procedures will remain in place to protect against inappropriate use or disclosure.
How Aetna Uses and Discloses Personal Information
Health Care Operations: We may use and disclose personal information during the course of running our health business
Payment: To help pay for your covered services, we may use and disclose personal information in a number of ways
Treatment: We may disclose information to doctors, dentists, pharmacies, hospitals, and other health care providers who take care of you.
Qualifications & exceptions
- Purposes are those described above in the notice
- Use and disclosure after coverage ends is described as something that “may be necessary”
- Policies and procedures remain in place against inappropriate use or disclosure
Not stated here
- No retention period or deletion practice is stated
- The notice does not say whether this applies to information that came from a substance use disorder program