Aetna Senior Supplemental Health plans notice of privacy practices

Aetna / CVS Health · agreement dated October 1, 2025 · Official agreement

Read the agreement

3 of 51 cards in Data Access & Collection

Data Access & Collection · User right or choice

You have the right, with very limited exceptions, not to be subjected to pretext interviews

The notice says you have the right, with very limited exceptions, not to be subjected to pretext interviews. A footnote marker follows this sentence; the footnote is carried in a separate card.

Supporting quotations

You have the right with very limited exceptions, not to be subjected to pretext interviews.

Qualifications & exceptions

  • Stated with "very limited exceptions."

Not stated here

  • The exceptions are not described.

Data Access & Collection · Company commitment

Footnote: Aetna does not participate in pretext interviews

Footnote 2 says Aetna does not participate in pretext interviews. It is attached to the right, in the member-rights section, not to be subjected to pretext interviews.

Supporting quotations

2 We do not participate in pretext interviews.

Qualifications & exceptions

  • Attached to the pretext-interview right by the footnote marker "2."

Cross-references

Data Access & Collection · Company practice

Obtains personal information from you, employers, insurers, administrators and providers

To provide insurance coverage Aetna says it needs personal information about you, and it obtains that information from many sources, particularly you, your employer or benefits plan sponsor if applicable, other insurers, HMOs, or third-party administrators (TPAs), and health care providers.

Supporting quotations

we need personal information about you, and we obtain that information from many different sources – particularly you, your employer or benefits plan sponsor if applicable, other insurers, HMOs, or third-party administrators (TPAs), and health care providers.

Qualifications & exceptions

  • "Particularly" signals the listed sources are the main ones, not necessarily a complete list.
  • Employer or plan sponsor applies "if applicable."

Not stated here

  • Other possible sources are not named.