Account & Service Control · User right or choice
Users exercise privacy rights through the Customer as controller
The Customer is the controller for all personal data Entrust processes to provide the services. A User of an Entrust Customer who wants to exercise data privacy rights about the processing described in this notice is told to contact the Customer so it can respond directly. If the User contacts Entrust instead, Entrust will notify the Customer so it may fulfil the request. As processor/service provider, Entrust will assist the Customer, to the extent reasonable and practicable, in responding to data subject requests.
Details
- Who
- The Customer as controller; Entrust as processor/service provider
- What it does
- route requests to the Customer and assist it
- Condition
- assistance to the extent reasonable and practicable
Supporting quotations
as a service provider/processor pursuant to applicable data privacy laws
The Customer is the controller for all personal data processed by Entrust for the purpose of providing the Onfido Identity Services. If you are a User of an Entrust Customer and you wish to exercise your data privacy rights in relation to how we use your personal data as described in this product privacy notice, please contact the Customer so they may respond to you directly. If you contact us instead of our Customer, we will notify the Customer so they may fulfill your request.
Entrust, as the processor/service provider, will assist the Customer, to the extent reasonable and practicable, in responding to data subject requests the Customer receives with respect to the Onfido Identity Services.
Qualifications & exceptions
- Requests are routed to the Customer as controller.
- Entrust's assistance is limited to the extent reasonable and practicable.
Not stated here
- The notice does not list the rights that exist, the applicable law, or response timelines; those depend on the Customer and law not supplied here.
Cross-references
- qualified by (model-proposed): The notice covers Onfido identity checks run as a processor — The opening processor role explains the rights route: because Entrust acts as a service provider/processor, Users exercise data privacy rights through the Customer as controller, and Entrust only assists.