Access limited to staff with a business reason and safeguards maintained
The bank restricts access to customer information to associates, meaning persons it employs, who have a business reason for knowing the information. It educates associates about confidentiality and privacy of customer and consumer information, and maintains physical, electronic and procedural safeguards that comply with federal and international standards against unauthorized access.
Details
Who
Cross River Bank
What it does
restricts access and maintains safeguards
What it covers
customer information
Condition
access limited to associates with a business reason for knowing the information
Supporting quotations
We restrict access of customer information to those associates (persons employed by Cross River Bank) who have a business reason for knowing such information. We educate our associates about the importance of confidentiality and privacy of customer and consumer information. We maintain physical, electronic and procedural safeguards that comply with federal and international standards to protect customer information from unauthorized access.
Qualifications & exceptions
“Associates” is defined in the source as persons employed by Cross River Bank.
If the bank is required by law to inform a customer of a breach of personal information, it may notify the customer electronically, in writing or by telephone, if the law permits it to do so.
Details
Who
Cross River Bank
What it does
may notify the customer
Condition
when required by law to inform the customer of a breach of personal information
What it covers
notice delivered electronically, in writing or by telephone
Supporting quotations
In the event that we are required by law to inform the customer of a breach of personal information we may notify the customer electronically, in writing, or by telephone, if permitted to do so by law.
Qualifications & exceptions
The notice commitment applies only where the bank is required by law to inform the customer, and only through channels the law permits.
Spanish version restates staff access limits and safeguards
The Spanish text says the bank restricts access to a client’s information to associates (persons employed by Cross River Bank) who have a business reason to know it, trains associates on confidentiality and privacy of client and consumer information, and maintains physical, electronic and procedural safeguards meeting federal and international standards against unauthorized access.
Details
Who
Cross River Bank
What it covers
client information
Condition
access limited to associates with a business reason
Supporting quotations
Restringimos el acceso a su información como cliente a aquellos asociados (personas empleadas por Cross River Bank) que tienen un motivo empresarial para conocer dicha información. Formamos a nuestros asociados en la importancia de la confidencialidad y la privacidad del cliente y la información del consumidor. Disponemos de mecanismos de protección físicos, electrónicos y de procedimiento, que cumplen con los estándares federales e internacionales, para proteger su información como cliente frente al acceso no autorizado.
Qualifications & exceptions
“Asociados” is defined in the source as persons employed by Cross River Bank.
Spanish version restates breach notice where law requires it
The Spanish text says that if the bank is obliged by law to inform a client of a breach of personal information, it may notify the client electronically, in writing or by telephone, if the laws permit it.
Details
Who
Cross River Bank
What it does
may notify the client
Condition
where the law requires informing the client of a personal-information breach
Supporting quotations
En el supuesto de que estemos obligados por ley a informar al cliente de una violación de la información personal, podríamos notificar al cliente electrónicamente, por escrito o por teléfono, si así lo permitieran las leyes.
Qualifications & exceptions
Notice applies only where the law obliges the bank to inform the client, and only through channels the law permits.