Stride Bank Privacy Notice
Stride Bank, N.A. Privacy Policy
- Document title identifies a Stride Bank privacy policy Legal Rights & Agreement Rules
Last Updated January 2025
- Notice is last updated January 2025 and points to another privacy notice Legal Rights & Agreement Rules
This notice describes how we collect, use and share information. Other privacy policies may apply in addition to the terms of this notice. If you inquire about, apply for, or have a financial product or service with us, please review our Privacy Notice, which applies to U.S. customers and consumers as described in that notice.
- Notice is last updated January 2025 and points to another privacy notice Legal Rights & Agreement Rules
Collecting and Using Information
This section generally describes how Stride Bank collects and uses your personal information, and how Stride Bank may use your personal information. Personal information generally means information that identifies you or your device, and other information we associate with it.
- Personal information is defined broadly and types depend on the product Data Access & Collection
| Why? | Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do. |
- Federal law gives a partial right to limit sharing Legal Rights & Agreement Rules
| What? | The types of personal information we collect and share depend on the product or service you have with us. This information can include: ◼ Social Security number ◼ account balances and transaction history ◼ account transactions and risk tolerance When you are no longer our customer, we continue to share your information as described in this notice. |
- Personal information is defined broadly and types depend on the product Data Access & Collection
- Sharing continues after the customer relationship ends Retention & Deletion
| How? | All financial companies need to share customers’ personal information to run their everyday business. In the section below, we list the reasons financial companies can share their customers’ personal information; the reasons Stride Bank, N.A. chooses to share; and whether you can limit this sharing. |
- Sharing table lists reasons and whether sharing can be limited Sharing & Disclosure
Reasons we can share your personal information
- Sharing table lists reasons and whether sharing can be limited Sharing & Disclosure
Does Stride Bank, N.A.
- Sharing table lists reasons and whether sharing can be limited Sharing & Disclosure
Can you limit this sharing?
- Sharing table lists reasons and whether sharing can be limited Sharing & Disclosure
| For our everyday business purposes— such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureaus | Yes | No |
- Bank shares for everyday business and its own marketing; no limit Sharing & Disclosure
Share?
- Sharing table lists reasons and whether sharing can be limited Sharing & Disclosure
| For our marketing purposes— to offer our products and services to you | Yes | No |
- Bank shares for everyday business and its own marketing; no limit Sharing & Disclosure
| For joint marketing with other financial companies | No | No |
- No joint marketing of bank products Sharing & Disclosure
| For our affiliates’ everyday business purposes— information about your transactions and experiences | No | We don't share |
- No affiliate sharing for affiliate business or marketing Sharing & Disclosure
| For our affiliates’ everyday business purposes— information about your creditworthiness | No | We don’t share |
- No affiliate sharing for affiliate business or marketing Sharing & Disclosure
- Federal opt-out covers three categories; state sections qualify it Legal Rights & Agreement Rules
| For our affiliates to market to you | No | We don't share |
- No affiliate sharing for affiliate business or marketing Sharing & Disclosure
- Federal opt-out covers three categories; state sections qualify it Legal Rights & Agreement Rules
| For non-affiliates to market to you | No | We don't share |
- No nonaffiliate marketing; other nonaffiliate sharing is not excluded Sharing & Disclosure
- Federal opt-out covers three categories; state sections qualify it Legal Rights & Agreement Rules
| Questions | If you have any questions, please contact us by email at customercare@affirm.com. |
- Stride Bank provides the notice; questions go to an Affirm address Legal Rights & Agreement Rules
| Who is providing this notice? | Stride Bank, N.A. |
- Stride Bank provides the notice; questions go to an Affirm address Legal Rights & Agreement Rules
Who we are
| How does Stride Bank, N.A. protect my personal information? | To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings. |
- Security measures described generically Security & Safeguards
What we do
| How does Stride Bank, N.A. collect my personal information? | We collect your personal information, for example, when you ◼ open an account or deposit money ◼ pay your bills or give us your contact information ◼ use your credit or debit card We also collect your personal information from other companies. |
- Collection happens through account activity and other companies Data Access & Collection
| Why can’t I limit all sharing? | Federal law gives you the right to limit only ◼ sharing for affiliates’ everyday businesspurposes—information about your creditworthiness ◼ affiliates from using your information to market to you ◼ sharing for non-affiliates to market to you State laws and individual companies may give you additional rights to limit sharing. See below for more on your rights under state law. |
- Federal opt-out covers three categories; state sections qualify it Legal Rights & Agreement Rules
| Affiliates | Companies related by common ownership or control. They can be financial and nonfinancial companies. ◼ Stride Bank, N.A. has no affiliates with which it shares your personal information. |
- No affiliate sharing for affiliate business or marketing Sharing & Disclosure
Definitions
| Nonaffiliates | Companies not related by common ownership or control. They can be financial and nonfinancial companies. ◼ Stride Bank, N.A. does not share with non-affiliates so they can market to you. |
- No nonaffiliate marketing; other nonaffiliate sharing is not excluded Sharing & Disclosure
| Joint marketing | A formal agreement between nonaffiliated financial companies that together market financial products or services to you. ◼ We do not jointly market bank products with other financial companies. |
- No joint marketing of bank products Sharing & Disclosure
Other important information
Vermont Residents:
- Vermont residents: nonaffiliate sharing limited to three exceptions Sharing & Disclosure
In accordance with Vermont law, we will not share with non-affiliates except for our own marketing purposes, our everyday business purposes, or with your consent.
- Federal opt-out covers three categories; state sections qualify it Legal Rights & Agreement Rules
- Vermont residents: nonaffiliate sharing limited to three exceptions Sharing & Disclosure
Nevada Residents:
- Nevada residents: contact information for the consumer-protection office Legal Rights & Agreement Rules
Nevada law requires that we provide you with the following contact information: Bureau of Consumer Protection, Office of the Nevada Attorney General, 555 E. Washington Ave., Suite 3900, Las Vegas, NV 89101; Phone number: 702-486-3132; email: agInfo@ag.nv.gov
- Nevada residents: contact information for the consumer-protection office Legal Rights & Agreement Rules
California Residents:
- California residents: CCPA rights subject to a financial-institution limitation Legal Rights & Agreement Rules
Effective January 1, 2020, the California Consumer Privacy Act (CCPA) permits consumers who are California residents to (a) ask a covered business which categories and pieces of personal information it collects and how the information is used; (b) request deletion of the information; and (c) opt out of the sale of such information, if applicable. These provisions of the CCPA do not apply to personal information collected, processed, shared, or disclosed by financial institutions pursuant to federal law. To contact us with questions about our compliance with the CCPA, please contact us by email at privacy@affirm.com. Only you or a person registered with the California Secretary of State that you authorize to act on your behalf, may make a verifiable consumer request related to your personal information. You may also make a verifiable consumer request on behalf of your minor child. You may make a verifiable consumer request to know or delete personal information twice within a 12-month period. We endeavor to respond to a verifiable consumer request within 45 days of its receipt. If we require more time (up to 90 days), we will inform you of the reason and extension period in writing. Any disclosures we provide will only cover the preceding 12-month period. The response we provide will also explain the reasons we cannot comply with a request, if applicable. For right to know requests, we will select a format to provide your personal information that is readily useable and should allow you to transmit the information from one entity to another entity without hindrance. We do not charge a fee to process or respond to your verifiable consumer request unless it is excessive, repetitive, or manifestly unfounded. If we determine that the request warrants a fee, we will tell you why we made that decision and provide you with a cost estimate before completing your request. Please note, consumers will not receive discriminatory treatment for the exercise of the privacy rights conferred by the CCPA.
- Federal opt-out covers three categories; state sections qualify it Legal Rights & Agreement Rules
- California residents: CCPA rights subject to a financial-institution limitation Legal Rights & Agreement Rules
- California request rules, response timing and fees Legal Rights & Agreement Rules
- California CCPA contact is for compliance questions Legal Rights & Agreement Rules
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