Onfido Terms of Service

Affirm · agreement dated 26 October 2023 · Official agreement

Read the agreement

3 of 52 cards in Use & Processing

Use & Processing · Company practice

Notice method depends on whether a change affects personal information handling

For general changes that do not affect the collection or handling of the user's personal information in a more restrictive way, Onfido may give notice by a general notice on the Website. For a material change to the Service that affects the prior or ongoing collection, use, dissemination or maintenance of a user's personal information, Onfido will notify the user by means that reflect the method by which it originally engaged with the user. Section 14 separately addresses material changes to the Terms, which are notified by updating the version of the terms on the home page.

Details
Who
Onfido
What it does
notify
What it covers
changes to the Service affecting personal information
Condition
general changes vs material personal-information changes

Supporting quotations

For general changes which do not affect the collection or handling of your personal information in a more restrictive way, Onfido may give notice by means of a general notice on the Website.
Onfido may make material change to the Service that affects the prior or ongoing collection, use, dissemination or maintenance of a user’s personal information, and will notify you of these changes by means which reflect the method by which we originally engaged with you.
If we make material changes to these Terms, we will notify you by means of updating the version of the terms on our home page.

Qualifications & exceptions

  • The general-notice route is limited to changes that do not affect personal information handling in a more restrictive way.
  • The material-change notice route applies to changes to the Service affecting personal information; Section 14's home-page notice applies to changes to the Terms.
  • No timeframe for notice is stated.

Not stated here

  • The document does not define "more restrictive" or "material" or state how the original engagement method is determined.

Cross-references

Also annotated in the same passage (10)
2 more

Use & Processing · Company commitment

The Facial Scan and Privacy Policies govern facial scan data

Notwithstanding the notice rules, the Facial Scan and Voice Recording Policy and the Privacy Policy govern how Onfido treats facial scan data.

Details
Who
Onfido
What it covers
facial scan data
Condition
governed by the two referenced policies

Supporting quotations

Notwithstanding the foregoing, the Facial Scan and Voice Recording Policy and Privacy Policy govern how Onfido treats facial scan data.

Qualifications & exceptions

  • The two policies were not supplied with this saved source.

Not stated here

  • The Facial Scan and Voice Recording Policy and Privacy Policy are linked but not supplied in this source; their rules for facial scan data are unknown here.
Also annotated in the same passage (3)

Use & Processing · Company commitment

Personal information handling is governed by the Terms, referenced policies and operator agreement

Notwithstanding the data license, Onfido's obligations regarding identification and other information concerning the user's personal information are governed at all times by the Terms of Service, the Facial Scan and Voice Recording Policy and the Privacy Policy, together with the terms of any agreement between Onfido and the company that owns or operates the website or app the user is using.

Details
Who
Onfido
What it covers
identification and other information concerning personal information
Condition
governed by the Terms, referenced policies and operator agreement

Supporting quotations

Notwithstanding the foregoing, Onfido’s obligations regarding identification and other information concerning your personal information shall at all times be governed by these Terms of Service,
together with the terms of any agreement concluded between Onfido and the company that owns or operates the website or app that you are using.

Qualifications & exceptions

  • The Facial Scan and Voice Recording Policy and the Privacy Policy were not supplied with this saved source; their contents are not analyzed here.
  • An agreement between Onfido and the company that owns or operates the website or app also governs.

Not stated here

  • The Terms do not state which operator agreement applies to a given website or app or what it provides.

Cross-references