Onfido Terms of Service

Security & Safeguards · Restriction or exception

Unauthorized, fraudulent, commercial or competitive use is prohibited

Any unauthorized use of the Services, including without limitation for a fraudulent, commercial or competitive purpose, is strictly prohibited. The Terms say such use may result in suspension or termination of the user's agreement with Onfido and/or legal action, and then list specific conduct the user must not engage in.

Supporting quotations

Any unauthorized use of the Services, including without limitation for any fraudulent, commercial or competitive purpose, is strictly prohibited and may result in suspension or termination of your agreement with us and/or legal action.

In addition, you must NOT:

Qualifications & exceptions

• The examples of prohibited purposes are non-exhaustive ("including without limitation").
• The stated consequences are suspension or termination and/or legal action.

Not stated here

• The Terms do not state any notice or process for suspension or termination under this section.

Security & Safeguards · Restriction or exception

No false identity, content tampering, scraping, origin disguise or circumvention

The Terms list conduct the user must not engage in: falsely claiming an identity other than the user's own, or one the user is establishing for another person with that person's specific authority; falsely claiming association with another person or entity; modifying, framing, rendering or re-rendering, mirroring, truncating, injecting, filtering or changing content or information in the Services without Onfido's written consent; using deep-links, page-scraping, robots, crawlers, indices, spiders, click spam, macros or other automatic means to access, copy, acquire information, generate impressions or clicks, input or store information, search, or monitor the Website or any portion of it; disguising the origin of information transmitted to, from or through the application, SDK or website or provided for the purpose of the Services; and circumventing measures Onfido implements to prevent violations of the Terms.

Supporting quotations

falsely claim an identity other than your own or one you are establishing on behalf of another person with their specific authority;

falsely claim that you are associated with another person or entity;

modify, frame, render (or re-render), mirror, truncate, inject, filter or change any content or information contained in the Services, including, without Onfido’s written consent;

use any deep-link, page-scrape, robot, crawl, index, spider, click spam, macro programs, Internet agent, or other automatic device, program, algorithm or methodology which does the same things, to service, access, copy, acquire information, generate impressions or clicks, input information, store information, search, generate searches, or monitor the Website or any portion thereof;

disguise the origin of information transmitted to, from, or through the application, SDK or website or provided for the purpose of the Services;

circumvent any measures implemented by Onfido aimed at preventing violations of the Terms of Service.

Qualifications & exceptions

• The content-modification prohibition is qualified by "without Onfido's written consent".
• The automation prohibition lists many methods and purposes, including generating impressions or clicks.

Not stated here

• The Terms do not define "unauthorized" use or state how written consent is obtained.

Security & Safeguards · Restriction or exception

Onfido is not responsible for delays or interception in communications facilities

The user acknowledges that Onfido controls the transfer of data over communications facilities, including the internet, and that the Services may be subject to limitations, delays, interception and other problems inherent in the service of such communications facilities. Onfido is not responsible for any delays, delivery failures or other damage resulting from those problems.

Supporting quotations

You acknowledge that Onfido controls the transfer of data over communications facilities, including the internet, and that the Services may be subject to limitations, delays, interception and other problems inherent in the Service of such communications facilities. Onfido is not responsible for any delays, delivery failures, or other damage resulting from such problems.

Qualifications & exceptions

• The clause covers problems "inherent in the Service of such communications facilities".
• Onfido is described as controlling the transfer of data over those facilities.

Not stated here

• The Terms do not describe any safeguards or specify which communications facilities are used.