LEAD BANK PRIVACY NOTICE

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Legal Rights & Agreement Rules · Company practice

Policy may be amended at any time

Lead Bank reserves the right to amend this privacy policy at its discretion and at any time.

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We reserve the right to amend this privacy policy at our discretion and at any time.

Qualifications & exceptions

  • This introduction sentence states no advance-notice method; the later U.S. State Mandated Privacy Notice at Collection has its own change clause.
Also annotated in the same passage (1)

Legal Rights & Agreement Rules · Context

Federal notice duty and right to limit some sharing

Federal law requires financial companies to tell consumers how they collect, share, and protect personal information, and gives consumers the right to limit some but not all sharing. Lead Bank's notice explains what it does with personal information.

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Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information.

Legal Rights & Agreement Rules · Context

Lead Bank provides this notice

Lead Bank identifies itself as the provider of this notice.

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Who is providing this notice? Lead Bank

Legal Rights & Agreement Rules · Procedure

Charter, regulator, and complaint route

Lead Bank is chartered under Missouri law and subject to FDIC regulatory oversight. A consumer wishing to file a complaint against Lead Bank may contact the FDIC in person or by U.S. mail at 1100 Walnut Street, Suite 2100, Kansas City, MO 64106; by telephone at (800) 209-7459; or online through the FDIC Customer Assistance Form.

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Lead Bank is chartered under the laws of the State of Missouri and is subject to regulatory oversight by the FDIC. Any consumer wishing to file a complaint against Lead Bank should contact the FDIC through one of the following means: In person or by U.S. Mail at 1100 Walnut Street; Suite 2100; Kansas City, MO 64106, by telephone at (800) 209-7459, or online at:

Legal Rights & Agreement Rules · Context

State privacy law rights may apply

Several U.S. states, including California, have enacted or will soon enact consumer privacy laws that grant residents certain rights and require additional disclosures. Residents of California or another such state may have rights under the applicable state law.

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Several U.S. states, including California, have enacted or will soon enact consumer privacy laws that grant their residents certain rights and require additional disclosures. If you are a resident of California or one of these states, you may have rights granted under the applicable state law.

Legal Rights & Agreement Rules · Procedure

Nevada notice and complaint contacts

Lead Bank provides this notice under Nevada law. For more information, contact Lead Bank at 866-845-9545 or clientsupport@lead.bank with "Nevada Annual Notice" in the subject line. A consumer may also contact the Bureau of Consumer Protection, Office of the Nevada Attorney General, at 555 E. Washington St., Suite 3900, Las Vegas, NV 89101; telephone 702-486-3132; email BCPINFO@ag.state.nv.us.

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We are providing you this notice pursuant to Nevada law. For more information, contact us at 866-845-9545, or email clientsupport@lead.bank, with “Nevada Annual Notice” in the subject line. You may also contact the Bureau of Consumer Protection, Office of the Nevada Attorney General, 555 E. Washington St., Suite 3900, Las Vegas, NV 89101; telephone number: 702-486-3132; email BCPINFO@ag.state.nv.us.

Legal Rights & Agreement Rules · Procedure

Data Subject Request verification and detail requirements

Each Data Subject Request must provide sufficient information to allow Lead Bank to reasonably verify that the requester is the person about whom personal information was collected or an authorized representative. Lead Bank says it will make every effort to verify identity using the email address but may request additional information. If an authorized representative makes the request, Lead Bank requires documentation showing that the representative has authority. The request must describe the Data Subject Request with sufficient detail to allow Lead Bank to evaluate and respond. Lead Bank says it cannot respond or provide personal information if it cannot verify identity or the agent's authority, and that personal information provided in a verifiable request is used to verify identity or authority and not for any other purpose.

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Each Data Subject Request must:
Provide sufficient information that allows us to reasonably verify you are the person about whom we collected personal information or an authorized representative. We will make every effort to verify your identity using your email address, but we may request additional information. If an authorized representative is making the request on your behalf, we require documentation showing that the representative has such authority.
Describe your Data Subject Request with sufficient detail that allows us to properly evaluate and respond to it.
We cannot respond to your Data Subject Request or provide you with personal information if we are unable to verify your identity, or unable to verify the authority for the person making the request as your agent. We will use personal information provided in a verifiable consumer Data Subject Request to verify your identity or authority to make the Data Subject Request, and not for any other purpose.

Qualifications & exceptions

  • Verification and sufficient detail are stated as conditions of processing a request.

Legal Rights & Agreement Rules · Restriction or exception

Access and portability requests limited to twice in 12 months

A consumer may make only two verifiable Data Subject Requests for access or data portability within a 12-month period.

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You may only make a verifiable Data Subject Request for access or data portability twice within a 12-month period.

Legal Rights & Agreement Rules · Procedure

Response timing, 12-month disclosure window, and no fee

Lead Bank will acknowledge a Data Subject Request within 10 days and attempts to respond within 45 days. If it needs more time, it will inform the requester of the reason and the additional time required, up to 90 days in total. Disclosures may cover only the 12-month period preceding receipt of the request. If Lead Bank cannot satisfy all or part of a request, it will explain why. Where required by applicable State Privacy Laws, a denial may be appealable, and Lead Bank will tell the requester how to submit an appeal in its response. Lead Bank does not charge a fee to process or respond to Data Subject Requests.

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We will acknowledge your Data Subject Request within 10 days. We attempt to respond to every Data Subject Request within 45 days. If we require more time, we will inform you of the reason and how much additional time we require (up to 90 days in total). Any disclosures we provide may only cover the 12-month period preceding the Data Subject Request’s receipt. If we are unable to satisfy your Data Subject Request, or a part of your Data Subject Request, we will explain why. Where required by applicable State Privacy Laws, if we deny your request, you may also have the right to appeal our decision, and we will tell you how to submit an appeal in our response.
We do not charge a fee to process or respond to Data Subject Requests.

Qualifications & exceptions

  • The 45-day response period is described as an attempt, not a guarantee; the total may extend to 90 days with notice.

Legal Rights & Agreement Rules · Procedure

Who may use an authorized agent and what proof is required

A verifiable Data Subject Request may be made only by the consumer, a person the consumer has designated in writing as an authorized agent, a person registered with the applicable Secretary of State to act on the consumer's behalf, or a person to whom the consumer has provided power of attorney under applicable law. A consumer may also make a verifiable request on behalf of a minor child. An authorized agent must provide sufficient written proof that the consumer designated them, and Lead Bank will still require sufficient information to reasonably verify that the consumer is the person about whom personal information was collected.

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Only you, or a person you have designated in writing as your authorized agent, or who is registered with the applicable Secretary of State to act on your behalf, or to whom you have provided power of attorney pursuant to applicable laws (“Authorized Agent”), may make a verifiable Data Subject Request. You may also make a verifiable Data Subject Request on behalf of your minor child.
If you wish to have an Authorized Agent make a request on your behalf, they will need to provide us with sufficient written proof that you have designated them as your Authorized Agent, and we will still require you to provide sufficient information to allow us to reasonably verify that you are the person about whom we collected personal information.

Legal Rights & Agreement Rules · Company commitment

No discrimination for exercising privacy rights

Lead Bank will not discriminate against a consumer for exercising any privacy rights. Unless permitted by the State Privacy Laws, Lead Bank will not deny services; charge different prices for its services, including through discounts or other benefits or penalties; or provide a different level or quality of service.

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We will not discriminate against you for exercising any of your rights. Unless permitted by the State Privacy Laws, we will not:
Deny you services.
Charge you different prices for our services, including through granting discounts or other benefits, or imposing penalties.
Provide you a different level or quality of service.

Qualifications & exceptions

  • The commitments are qualified by "Unless permitted by the State Privacy Laws."

Legal Rights & Agreement Rules · User right or choice

California direct-marketing list request (Section 1798.83)

If you are a California resident, California Civil Code Section 1798.83 permits you to request a list of all third parties to which Lead Bank, during the immediately preceding calendar year, disclosed certain personally identifiable information for direct marketing purposes. Lead Bank says it has not disclosed personally identifiable information for direct marketing purposes in the preceding calendar year. Lead Bank is only required to respond to a customer request for this list once during any calendar year; requests are made through the "Exercising Your Privacy Choices and Rights" section. Not all information sharing is covered by the California privacy rights requirements, and only covered sharing will be included in the response.

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If you are a California resident, California Civil Code Section 1798.83 permits you to request a list of all third parties to which we, during the immediately preceding calendar year, have disclosed certain personally identifiable information for direct marketing purposes. In the preceding calendar year, we have not disclosed personally identifiable information for direct marketing purposes.
We are only required to respond to a customer request for this list once during any calendar year. To make such a request, please see above under the section “Exercising Your Privacy Choices and Rights.” Please be aware that not all information sharing is covered by the California privacy rights requirements and only information sharing that is covered will be included in our response.

Qualifications & exceptions

  • The cited California Civil Code Section 1798.83 is an external legal citation; the notice's own description is the supplied evidence.

Legal Rights & Agreement Rules · Company practice

Changes to the State Mandated Privacy Notice

Lead Bank reserves the right to amend this privacy notice at its discretion and at any time. When it makes material changes to this notice, it will notify the recipient by email, by notice on this site, or by other acceptable means.

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Supporting quotations

We reserve the right to amend this privacy notice at our discretion and at any time. When we make material changes to this privacy notice, we will notify you by email, by notice on this site, or by other acceptable means.

Qualifications & exceptions

  • This change clause is stated for the U.S. State Mandated Privacy Notice at Collection; the introduction has a separate amendment sentence for the privacy policy.

Legal Rights & Agreement Rules · Procedure

Contact information for questions and rights requests

For questions or comments about the notice, the Privacy Policy, how Lead Bank collects and uses personal information, choices and rights, or to exercise rights under State Privacy Laws, contact Lead Bank by email at clientsupport@lead.bank or by phone at 866-845-9545.

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If you have any questions or comments about this notice, our Privacy Policy, the ways in which we collect and use your personal information, your choices and rights regarding such use, or wish to exercise your rights under State Privacy Laws, please do not hesitate to contact us.
By email: clientsupport@lead.bank
By phone: 866-845-9545

Legal Rights & Agreement Rules · Context

State Mandated Privacy Notice scope

This section is a U.S. State Mandated Privacy Notice at Collection. It applies to residents of states that have enacted or will soon enact consumer privacy laws granting rights and requiring additional disclosures ("State Privacy Laws") and supplements Lead Bank's Privacy Policy. It is intended to provide information required under those laws, including the CCPA, and applies to Lead Bank's data collection and processing practices.

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If you are a resident of one of these states, this section applies to you and supplements the information contained in
This notice is intended to provide information required under State Privacy Laws, including the CCPA. This notice applies to the data collection and processing practices of Lead Bank (collectively, “Lead Bank” or “we”).

Legal Rights & Agreement Rules · Context

Federal law generally governs; some information falls under state law

Lead Bank says its data collection practices are generally governed by federal law, including the Gramm-Leach-Bliley Act ("GLBA"). Certain information may be out of scope of federal law and instead covered by State Privacy Laws. Under the California Consumer Privacy Act of 2018, as amended by the CPRA and other California laws (the "CCPA"), this may include information about employees and employee applicants as well as enterprise data (such as business-to-business).

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As explained in our Privacy Policy, both federal and state laws require us to tell you how we collect, use, share, and protect your personal information. As a result, our data collection practices are generally governed by federal law, including the Gramm-Leach-Bliley Act (“GLBA”). However, certain information collected may be out of scope of federal laws and instead covered by State Privacy Laws. Under the California Consumer Privacy Act of 2018, as amended by the California Privacy Rights Act (“CPRA”) of 2020 and other California laws (collectively, the “CCPA”), this may also include information about employees and employee applicants as well as enterprise data (such as business-to-business).

Legal Rights & Agreement Rules · User right or choice

Overview of state privacy rights

Under the State Privacy Laws, consumers may have rights to (1) request to know more about the categories and specific pieces of personal information Lead Bank collects, uses, and discloses and to access that information, including in a portable format; (2) request deletion of personal information; (3) request correction of inaccurate personal information; (4) request to limit the use and disclosure of sensitive personal information; and (5) not be discriminated against for exercising these rights. The notice calls these "Data Subject Requests" and says the section describes the rights and how to exercise them with Lead Bank.

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Under the State Privacy Laws, you may have the following rights, including the right to (1) request to know more about the categories and specific pieces of personal information we collect, use, and disclose and access your personal information, including receive the information in a portable format, (2) request deletion of your personal information, (3) request correction of inaccurate personal information, (4) request to limit the use and disclosure of sensitive personal information, and (5) not be discriminated against for exercising these rights (“Data Subject Requests”).
This section describes consumers’ rights under the State Privacy Laws and explains how you can exercise those rights with Lead Bank.

Legal Rights & Agreement Rules · User right or choice

Right to correction

Under certain State Privacy Laws, a consumer has the right to request correction of inaccuracies about their personal information. If Lead Bank provides the consumer with financial services, the consumer can make the request through Lead Bank's application.

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Under certain State Privacy Laws, you have the right to request that we correct any inaccuracies about your personal information. If we provide you with financial services, you can do so through our application.

Legal Rights & Agreement Rules · Procedure

Exercising state privacy rights by email or phone

A resident of a state that provides the rights described above may exercise them by email at clientsupport@lead.bank or by phone at 866-845-9545.

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If you are a resident of a state that provides the above rights under State Privacy Laws, you may exercise the rights above by:
By email: clientsupport@lead.bank
By phone: 866-845-9545