Affirm Debit Cardholder and Account Agreement (Evolve-issued cards)

Affirm · Official agreement

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112 of 112 cards

Legal Rights & Agreement Rules · Context

The agreement covers a debit Visa issued by Evolve, with Affirm as the Bank's service provider

This agreement sets the terms for the Affirm Debit Card Visa issued by the Bank. The Bank retained Affirm, Inc. as its service provider; Affirm may also offer separate products and services outside that role, and lending products referenced in the agreement are offered by a Lender rather than the Bank. "Card Account" means the account or beneficial interest accessed by the Card and the records the Bank keeps for the value of Card transactions. "You" means the person or persons who received the Card and are authorized to use it, and "we," "us" and "our" mean the Bank, its successors, affiliates, assignees and third-party service providers. The Card remains the Bank's property and must be surrendered on demand; it is nontransferable and may be canceled, repossessed or revoked at any time without prior notice, subject to applicable law. The Card is available only to consumers resident in one of the 50 states or the District of Columbia, and the Bank may extend availability to additional U.S. jurisdictions without amending the agreement.

Details
Who
Evolve Bank & Trust as issuer; Affirm, Inc. as service provider
What it covers
Affirm Debit Card Visa and the Card Account
Where
Residents of the 50 states or the District of Columbia; possible extension to other U.S. jurisdictions
Condition
Card remains Bank property, is nontransferable, and may be canceled or revoked without prior notice subject to law

Supporting quotations

This Agreement outlines the terms and conditions under which the Affirm Debit Card Visa (the "Card") has been issued to you by Bank.
The Bank has retained a service provider to provide certain services on the Bank's behalf. The service provider for the Affirm Debit Card Visa is Affirm, Inc. ("Service Provider" or "Affirm").
"Card Account" means the account or your beneficial interest in the account accessed by the Card, and the records we maintain to account for the value of transactions associated with the Card.
The Card is available solely to consumers who are residents of one of the fifty (50) states of the United States or the District of Columbia.

Qualifications & exceptions

  • Affirm acts as the Bank's service provider for the Card, but its separate products and Lender loans are outside that role.
  • The Card is limited to consumers resident in the 50 states or the District of Columbia, subject to the Bank's power to extend availability.
  • The Card remains the Bank's property and is nontransferable; cancellation, repossession or revocation may occur without prior notice, subject to law.

Not stated here

  • The agreement does not identify which Lender or Lenders may provide loans for a given cardholder.

Legal Rights & Agreement Rules · Procedure

Accepting, activating or using the Card binds the cardholder to the agreement

The agreement is provided in electronic format under the E-Signature and Electronic Disclosure Agreement the cardholder accepted when opening the Card Account. By accepting, activating or using the Card, the cardholder agrees to be bound by the agreement's terms and conditions.

Details
What it does
Accepting, activating or using the Card binds the cardholder to the agreement
Condition
Electronic format under the separate E-Signature and Electronic Disclosure Agreement

Supporting quotations

This Agreement is provided to you in electronic format pursuant to the E-Signature and Electronic Disclosure Agreement that you accepted and agreed to when you opened your Card Account.
By accepting, activating, or using this Card, you agree to be bound by the terms and conditions contained in this Agreement.

Qualifications & exceptions

  • The electronic-format terms come from a separate E-Signature and Electronic Disclosure Agreement accepted when the Card Account was opened.
  • Acceptance can occur by accepting, activating or using the Card.

Not stated here

  • The E-Signature and Electronic Disclosure Agreement is not part of this saved source, so its separate terms are not supplied.

Account & Service Control · Procedure

Customer service number is (855) 423-3729 for a lost, stolen or destroyed Card

The agreement tells the cardholder to keep the customer service telephone number, (855) 423-3729, for use if the Card is lost, stolen or destroyed.

Details
What it does
Call (855) 423-3729 if the Card is lost, stolen or destroyed

Supporting quotations

Please keep for future reference the customer service telephone number, (855) 423-3729, in case the Card is lost, stolen or destroyed.

Not stated here

  • The agreement does not state all customer-service hours in this block.

Account & Service Control · Procedure

Federal identity-verification rules require personal information, and false information can close the account

Federal law requires financial institutions and their third parties to obtain, verify and record information identifying each person who obtains a Card. When applying, the Bank will ask for name, address, date of birth, social security number or country identification number, and other identifying information, and may ask to see a driver's license or other photo identification. By participating in the Card program or applying, the cardholder certifies that all provided information is true, accurate and complete. Falsifying, misrepresenting or failing to provide requested information may lead the Bank to cancel the Card and Card Account. Funds tied to suspected illicit or illegal activity may be subject to internal and potentially federal investigation, freezes and forfeiture, and the Bank may restrict or delay access to such funds subject to applicable law. The Bank may share the information and investigation results with the Service Provider for use under the Bank's Privacy Policy.

Details
Why
Compliance with federal identity-verification and anti-money-laundering law
What it covers
Name, address, date of birth, social security or country identification number, and other identifying information
Exception
False or incomplete information may lead to cancellation of the Card and Card Account
Condition
Suspected illicit funds may be investigated, frozen or forfeited; access may be restricted or delayed subject to law

Supporting quotations

federal law requires all financial institutions and their third parties to obtain, verify, and record information that identifies each person who obtains a Card
we will ask for your name, address, date of birth, social security number or country identification number, and other information that will allow us to identify you
If you falsify, misrepresent, or fail to provide requested information, we may cancel your Card and Card Account.
funds tied to suspected illicit or illegal activity may be subject to both internal and potentially federal investigation, freezes, and forfeiture

Qualifications & exceptions

  • The certification covers the cardholder's real name, valid U.S. mailing and residential address, social security number or identification documentation, date of birth, telephone number and other requested information.
  • The Bank may cancel the Card and Card Account for falsification, misrepresentation or failure to provide requested information.
  • Funds tied to suspected illicit activity may be frozen or forfeited, and access may be restricted or delayed subject to law.
  • Information and investigation results may be shared with the Service Provider under the Bank's Privacy Policy.

Not stated here

  • The Bank's Privacy Policy is not supplied in this saved source, so its separate sharing terms are not analyzed here.

Charges & Financial Obligations · Procedure

The Card spends funds in the Card Account, funded by a linked external account or a Lender loan

The Card accesses funds in the Card Account to pay for transactions, allowing everyday purchases of goods and services. The cardholder can fund the Card Account by accessing Linked External Accounts or by applying for and obtaining a loan originated by a Lender through the App, which is governed by a separate agreement with the Lender. Each Loan must be applied for separately. The agreement says the cardholder may deposit funds in the Card Account only when using the Card to make a purchase, either by authorizing a transfer from a Linked External Account or by obtaining a Loan through the App. Eligible cardholders may enroll in an Optional Planning Feature under which Affirm applies for Pre-purchase Loans on the cardholder's behalf without a separate manual application each time.

Details
What it does
Card accesses funds in the Card Account for purchases
What it covers
Funding by Linked External Account transfer or a Lender loan
Condition
Funds may be deposited only when the Card is used to make a purchase
Condition
Optional Planning Feature requires eligibility and enrollment

Supporting quotations

The Card accesses funds in your Card Account to pay for transactions you make with the Card.
You can fund your Card Account by accessing your Linked External Account(s) or by applying for and successfully obtaining a loan, originated by a Lender, through the App, which is governed by a separate agreement between you and the Lender ("Loan").
You may deposit funds in your Card Account only when you use the Card to make a purchase, either by authorizing us to transfer funds from your Linked External Account to your Card Account or by obtaining a Loan from Affirm Loan Services, LLC, or its affiliate or partner financial institution (each, a "Lender") through the Affirm App.
If you are eligible, you may also enroll in an Optional Planning Feature described in Section I.F below, under which you authorize Affirm to apply for one or more Pre-purchase Loans for you

Qualifications & exceptions

  • Loans are governed by a separate agreement with the Lender and each requires a separate application.
  • Card Account deposits occur only when the Card is used to make a purchase, through a Linked External Account transfer or Loan proceeds.
  • The Optional Planning Feature requires eligibility and enrollment.

Not stated here

  • The separate Loan agreement is not supplied, so its repayment and interest terms are not analyzed here.

Account & Service Control · Restriction or exception

A Linked External Account may be required, and some features need one

The ability to use a Linked External Account depends on eligibility. The Bank may require a Linked External Account associated with the Card in order to use the Card for purchases, and may require that the linked account be Affirm Savings. The Bank may also permit the cardholder to use the Card without a Linked External Account to make a purchase using the proceeds of a Loan obtained in the App before the purchase. Certain features are not available without a Linked External Account, and the App shows whether an external bank account other than Affirm Savings can be linked.

Details
Condition
Linked External Account use depends on eligibility
Condition
A Linked External Account, possibly Affirm Savings, may be required for purchases
Exception
Card may be used without a linked account for a purchase funded by a previously obtained Loan

Supporting quotations

Your ability to use a Linked External Account is based on eligibility.
We may require you to have a Linked External Account associated with your Card in order to use your Card for purchases. We may also require that your Linked External Account be your Affirm Savings.
we may permit you to use your Card without a Linked External Account to make a purchase using the proceeds of a Loan you obtained in the App prior to making the purchase
Certain features will not be available if you do not have a Linked External Account associated with your Card.

Qualifications & exceptions

  • Eligibility determines whether a Linked External Account can be used.
  • A Linked External Account, possibly Affirm Savings, may be required for Card purchases.
  • Using the Card without a linked account is limited to purchases funded by a previously obtained Loan.
  • Certain features are unavailable without a Linked External Account.

Not stated here

  • The agreement does not list every feature that requires a Linked External Account.

Charges & Financial Obligations · Permission or license

Linking an account authorizes ACH debits for Card purchases, including later adjustments

Except where a Lender has originated a Loan or Affirm Savings is the only Linked External Account, linking a Linked External Account and using the Card authorizes the Bank to initiate one or more electronic debits from that account up to the amount of the Card transaction and transfer the funds to the Card Account. If the authorized amount changes on final settlement, such as a restaurant tip, the cardholder authorizes the Bank to debit or credit the accounts for the adjustment on or after the adjustment or settlement date. If Loan proceeds do not cover the transaction, the cardholder authorizes a debit for the difference. The Bank may batch transactions since the last successful ACH transfer and initiate a batched debit up to the total of those transactions less any Loan proceeds deposited during that time.

Details
Who
The Bank
What it does
Initiate one or more ACH debits from the Linked External Account up to the Card transaction amount
Condition
Linking the account and using the Card; exception for Lender loans or Affirm Savings as the only linked account
Condition
Final settlement changes the amount; Loan proceeds are short; transactions are batched

Supporting quotations

by linking a Linked External Account to your Card Account in the App, and using your Card to make a transaction, you authorize us to initiate one or more electronic debits from your Linked External Account for up to the amount of the Card transaction you authorize, and transfer those funds to your Card Account
You immediately authorize us to debit or credit your Linked External Account and Card Account for the amount of the adjustment or difference, on or after the date of the adjustment or final settlement of the transaction
We may batch all of the transactions you made using your Card or Card Account since we initiated the last successful ACH transfer from your Linked External Account to your Card Account, and may initiate a batched debit or electronic fund transfer from your Linked External Account.

Qualifications & exceptions

  • The authorization applies unless a Lender has originated a Loan for the purchase or Affirm Savings is the only Linked External Account.
  • The authorization covers multiple debits when final settlement changes the amount, and adjustments may be debited or credited.
  • If Loan proceeds are short, the difference may be debited from the Linked External Account.
  • The Bank may batch transactions since the last successful ACH transfer into one debit.

Not stated here

  • The block does not state the exact timing of every debit; it refers to Section VI.B for authorization holds.

Charges & Financial Obligations · Company practice

The cardholder represents sufficient funds, and failed debits can bring retries, freezes and locks

When making purchases not funded by a Loan, the cardholder represents and warrants that the Linked External Account has sufficient funds to cover the purchase and each corresponding debit, regardless of what the App shows available to Pay in Full. Authorization is immediate, and the cardholder has no right to defer payments due on the Card Account. If an electronic debit fails, the Bank may retry it up to two additional times within 30 days unless prohibited by law; it will generally retry within 21 days of the first failure but may take up to 180 days. A failed debit may cause the Bank to freeze the Card until the cardholder successfully transfers the amounts. If the Bank has reason to believe a debit will fail, it may wait up to 21 days or until sufficient funds are available, and it may lock or freeze the Card Account until the balance is at least $0.00.

Details
Condition
Purchase not funded by a Loan and Linked External Account has insufficient funds
What it does
Retry a failed electronic debit up to two additional times within 30 days
What it does
Freeze the Card, or lock or freeze the Card Account until the balance is at least $0.00

Supporting quotations

you represent and warrant that you have sufficient funds in your Linked External Account (which includes your Backup Protection Linked External Account, as Applicable) to cover the amount of the purchase (and each corresponding debit to the Linked External Account), regardless of what the App shows is available to Pay in Full
If an electronic debit from your Linked External Account(s) fails for any reason, you understand that we may retry the electronic debit up to two additional times within 30 days, unless prohibited by law.
We will generally retry the transaction within 21 days of the first electronic debit failure; however, we may take up to 180 days to do so.
We may lock or freeze your Card Account until your Card Account balance is successfully brought to at least $0.00.

Qualifications & exceptions

  • The sufficient-funds representation applies to purchases not funded by a Loan and applies regardless of the App's available-to-spend display.
  • Retries are capped at two additional attempts within 30 days unless the law prohibits them; the usual retry window is 21 days, but the Bank may take up to 180 days.
  • A freeze may last until the cardholder transfers the amounts; a lock or freeze may last until the Card Account balance is at least $0.00.
  • The Bank may wait up to 21 days or until sufficient funds are available before initiating a debit it expects to fail.

Not stated here

  • The block does not say how the Bank decides to retry or wait in a particular case.

Account & Service Control · Company practice

Adding a Linked External Account represents ownership, authorization, a U.S. institution and good standing

By adding a Linked External Account, the cardholder represents and warrants that the cardholder owns and is authorized to use the account for all transactions contemplated by the agreement, and that the account is held by a U.S. financial institution and is in good standing.

Details
What it does
Represent and warrant ownership, authorization, U.S. institution and good standing

Supporting quotations

By adding a Linked External Account, you represent and warrant that you own and are authorized to use the Linked External Account for all of the transactions contemplated by this Agreement, and that the Linked External Account is held by a U.S. financial institution and is in good standing.

Qualifications & exceptions

  • The representation covers ownership, authorization to use the account, U.S. institutional custody and good standing.

Charges & Financial Obligations · Context

Loans come from a Lender under a separate Loan Agreement, and the Bank is not a party

Affirm may allow the cardholder to use the App to apply for and obtain a Loan from a Lender to fund the Card Account. The Bank does not provide these services, is not party to the Loan Agreement, and has no liability to the cardholder under it. The cardholder must apply for and be approved for a Loan by the Lender and enter into a separate Loan Agreement for each Loan. Obtaining or using the Card does not guarantee Loan eligibility. The Loan services are independent of the Bank's services, and the Lender is not acting as the Bank's service provider for the Loan. If a Loan is obtained, the Lender may charge interest under the Loan Agreement, and not all Card purchases may be eligible for a Loan.

Details
Who
A Lender; the Bank is not a party
What it covers
Separate Loan Agreement for each Loan
Condition
Lender eligibility; not all purchases eligible; interest per Loan Agreement

Supporting quotations

Affirm may also allow you to use the Affirm App to apply for and obtain a Loan from a Lender to fund your Card Account. Bank does not provide these services. Bank is not party to, and has no liability to you under the Loan Agreement or in connection with the Loan.
You will be required to apply for and be approved for a Loan by the Lender, and enter into a separate loan agreement with the Lender in order to obtain each Loan (the "Loan Agreement").
If you obtain a Loan, the Lender may charge you interest in accordance with the Loan Agreement you enter into with the Lender. Subject to Lender eligibility requirements, not all Card purchases may be eligible for a Loan.

Qualifications & exceptions

  • The Bank is not a party to the Loan Agreement and has no liability under it.
  • Each Loan requires a separate application, Lender approval and a separate Loan Agreement.
  • Loan eligibility is not guaranteed by obtaining or using the Card, and not all Card purchases are eligible.
  • Interest and other Loan terms are set by the Lender in the separate Loan Agreement.

Not stated here

  • The Loan Agreement, interest rate and Lender identity are not supplied in this saved source.

Charges & Financial Obligations · Procedure

Pre-purchase Loan proceeds are disbursed only after a matching Card transaction and cancel if unused

If the cardholder obtains a Pre-purchase Loan in the App from a Lender, the Lender disburses the Loan proceeds into the Card Account after a merchant authorizes the next Card transaction that is made within the communicated authorization period and matches the Loan's terms, which may include transaction amount, merchant name, merchant category and other eligibility criteria disclosed by Affirm. The cardholder then repays the Loan under the separate Loan Agreement outside this agreement. If the cardholder does not complete the intended transaction within the authorization window displayed in the App, the Lender cancels the Pre-purchase Loan and does not transfer the proceeds.

Details
Condition
Card transaction within the communicated authorization period and matching the Loan's terms
What it does
Lender disburses Loan proceeds into the Card Account after merchant authorization
Exception
No matching transaction within the window: Loan canceled and proceeds not transferred

Supporting quotations

If you obtain a Pre-Purchase Loan in the App from a Lender, for your next Card transaction that is made within the communicated authorization period in the App and matches certain terms of the Loan, which may include transaction amount, merchant name, or merchant category and other eligibility criteria disclosed to you by Affirm, the Lender will disburse the proceeds of the Loan into your Card Account following a merchant's authorization of the Card transaction.
If you take out a Loan and do not complete the intended transaction using your Card within the authorization window displayed in the App, the Lender will cancel the Pre-Purchase Loan and will not transfer the Loan proceeds to your Card Account.

Qualifications & exceptions

  • Disbursement follows the merchant's authorization of a matching Card transaction within the communicated window.
  • Matching may depend on transaction amount, merchant name, merchant category and other criteria disclosed by Affirm.
  • If no matching transaction occurs within the window, the Loan is canceled and no proceeds are transferred.
  • Repayment is governed by the separate Loan Agreement, outside this agreement.

Not stated here

  • The App's exact authorization window and the full matching criteria for a particular Loan are not stated in this block.

Charges & Financial Obligations · Procedure

Post-Purchase Loans can fund a purchase after it is made, within the App's stated window

Affirm may allow the cardholder to apply in the App for a Loan from a Lender after making a purchase, called a Post-Purchase Loan. The recent transactions section of the App states how long the cardholder has to obtain the Loan. Once the Loan is captured, the Lender disburses its proceeds into the Card Account, and the cardholder repays the Loan under the separate Loan Agreement, outside this agreement.

Details
What it does
Apply for a Post-Purchase Loan after the purchase
When
Deadline stated in the App's recent transactions section
Condition
Once captured, Lender disburses proceeds; repayment under the Loan Agreement

Supporting quotations

Affirm may allow you to apply in the App for a Loan from a Lender after you make a purchase ("Post-Purchase Loan").
The recent transactions section of the App will state how long you have to obtain a Post-Purchase Loan.
Once the Loan is captured, the Lender will disburse the proceeds of the Loan into your Card Account and you will be responsible for repaying the Loan in accordance with your Loan Agreement, which is outside the scope of this Agreement.

Qualifications & exceptions

  • The App's recent transactions section sets the deadline for obtaining a Post-Purchase Loan.
  • The Loan is repaid under the separate Loan Agreement, not this Card agreement.

Not stated here

  • The actual deadline for a particular purchase is not stated in the agreement text; it appears in the App.

Charges & Financial Obligations · Company practice

Merchant signals match Card transactions to Loans, and the Bank is not responsible for matching failures

Signals from the merchant are used to associate Card transactions with Loans. Successful association depends on factors such as the merchant category code, merchant ID, how much the merchant captures, and when. Merchant signals may cause a Card transaction not to be associated with the intended Loan; if that happens, the agreement tells the cardholder to contact Affirm as soon as possible between 7 am and 10 pm Central time, 7 days a week, at (855) 423-3729. Affirm or the Lender is responsible for notifying the Bank of the associated Loan disbursement, and the Bank is not responsible for signal failures caused by the merchant, Affirm or a provider of the Loan.

Details
Why
Associate Card transactions with Loans using merchant signals
What it does
Contact Affirm at (855) 423-3729 between 7 am and 10 pm Central, 7 days a week
Exception
Bank not responsible for signal failures by merchant, Affirm or Loan provider

Supporting quotations

Signals from the merchant are used to associate Card transactions to Loans.
Successful association depends on factors such as merchant category code (MCC), merchant ID (MID), how much the merchant captures and by when.
If this occurs, please contact Affirm as soon as possible between 7 am and 10 pm Central time, 7 days a week at (855) 423-3729.
Affirm or the Lender is responsible for notifying Bank of the associated Loan disbursement, and Bank is not responsible for any signal failures caused by merchant, Affirm or a provider of the Loan.

Qualifications & exceptions

  • Association depends on merchant category code, merchant ID, capture amount and timing.
  • The cardholder is directed to contact Affirm between 7 am and 10 pm Central time, 7 days a week.
  • Affirm or the Lender, not the Bank, must notify the Bank of the associated disbursement.
  • The Bank disclaims responsibility for signal failures caused by the merchant, Affirm or a Loan provider.

Not stated here

  • The agreement does not give the full matching algorithm or every merchant-specific condition.

Charges & Financial Obligations · Restriction or exception

A matched Pre-purchase Loan avoids a linked-account debit, but later adjustments can still be debited

If the Pre-purchase Loan amount is at least the entire Card transaction and the transaction is successfully associated with the Loan, the transaction amount is not debited from the Linked External Account; the cardholder repays the Loan under the Loan Agreement. If a merchant authorizes an amount different from the final amount, the final amount that posts is adjusted. If a debit transaction associated with a Loan is adjusted for any reason, such as a restaurant tip, and the cardholder has a Linked External Account, the cardholder authorizes one or more electronic debits from that account for any increase. Without a Linked External Account, the Card may be declined if the merchant's authorization exceeds the Loan proceeds available or the transaction would exceed a Card or Card Account limit. The agreement advises including all fees, tips and taxes in the Loan request. If no eligible Card purchase occurs within the App's authorization period, the Loan is null and void; if the related Card transaction is not matched and captured before the period ends, the transaction is declined or processed as a Pay in Full transaction when there is a Linked External Account and the amount is below the Individual Transaction Limit. The cardholder can cancel a Loan in the App before the authorization period expires.

Details
Condition
Loan amount at least the entire transaction and successful association
Exception
Later transaction increase, such as a tip, can be debited from the Linked External Account
Exception
Unused Loan null and void; unmatched transaction declined or processed as Pay in Full
What it does
Cancel a Loan in the App before the authorization period expires

Supporting quotations

Provided that the Pre-Purchase Loan amount is greater than or equal to the entire amount of your Card transaction and the transaction is successfully associated with the Loan as described above, the amount of the transaction will not be debited from your Linked External Account.
If a debit transaction associated with a Loan is adjusted for any reason (e.g., restaurant tips) after you have made a Card purchase, and you have a Linked External Account, you authorize us to initiate one or more electronic debits from your Linked External Account in the amount of any increase in the transaction amount.
If you do not make an eligible Card purchase within the authorization period set forth in the App, then your Loan will be null and void, and if your Card transaction related to the Pre-Purchase Loan is not matched to a Pre-Purchase Loan and captured before the authorization period associated with the Pre-Purchase Loan, your Card transaction will either be declined or be processed as a Pay in Full transaction (if you have a Linked External Account and the transaction is below your Individual Transaction Limit).
If you wish to cancel a Loan prior to the expiration of the authorization period, you can do so in the App.

Qualifications & exceptions

  • The no-debit result requires the Loan amount to be at least the entire transaction and successful association.
  • A later increase in the transaction amount, such as a tip, can be debited from the Linked External Account even when the purchase was Loan-funded.
  • Without a Linked External Account, the Card may be declined if the authorization exceeds the Loan proceeds or a limit.
  • An unused Loan becomes null and void; an unmatched transaction is declined or processed as a Pay in Full transaction under the stated conditions.
  • A Loan can be canceled in the App before the authorization period expires.

Not stated here

  • The agreement does not state the authorization-period length for a particular Loan; it is displayed in the App.

Charges & Financial Obligations · Context

The Bank does not offer, refer, underwrite, fund or service loans, including Optional Planning Feature loans

Loans are not offered by the Bank and are subject to the Lender's approval. The Bank does not refer, underwrite, fund or service any loans related to the Optional Planning Feature. If the cardholder enrolls in an Optional Planning Feature, the cardholder authorizes Affirm to apply for one or more Pre-purchase Loans originated by a Lender without a separate manual application for each Loan, as described in the separate Program Agreement governing that feature.

Details
Who
The Lender, not the Bank
What it does
Bank does not refer, underwrite, fund or service Optional Planning Feature loans
Condition
Enrollment authorizes automated Pre-purchase Loan applications under a separate Program Agreement

Supporting quotations

Loans are not offered by Bank and are subject to approval of the Lender.
the Bank does not refer, underwrite, fund or service any loans related to the Optional Planning Feature in any capacity
you authorize Affirm to apply for one or more Pre-purchase Loans for you, to be originated by a Lender, without requiring you to manually complete a separate loan application for each Loan, as described in the separate Program Agreement that governs that Optional Planning Feature

Qualifications & exceptions

  • Loan approval belongs to the Lender, not the Bank.
  • The Bank's disclaimer covers referring, underwriting, funding and servicing Optional Planning Feature loans.
  • Enrollment authorizes automated applications but remains subject to a separate Program Agreement.

Not stated here

  • The Program Agreement and the Lender's loan terms are not supplied in this saved source.

Charges & Financial Obligations · Permission or license

Affirm Savings transfers fund Card transactions when it is the Linked External Account

Unless a Lender has originated a Loan, making Affirm Savings the Linked External Account and using the Card authorizes transfers from Affirm Savings to the Card Account up to the amount of the Card transaction the cardholder authorizes.

Details
Condition
Affirm Savings is the Linked External Account and no Lender Loan funds the purchase
What it does
Authorize transfers from Affirm Savings up to the Card transaction amount

Supporting quotations

Unless a Lender has originated a Loan to you as described above in Section I.B., by making your Affirm Savings your Linked External Account, and using your Card to make a transaction, you authorize transfers from your Affirm Savings to your Card Account, up to the amount of the Card transaction you authorize.

Qualifications & exceptions

  • The authorization applies when Affirm Savings is the Linked External Account and no Lender Loan funds the purchase.
  • The transfer is limited to the amount of the Card transaction the cardholder authorizes.

Charges & Financial Obligations · Company practice

Affirm Savings holds last up to 48 hours or until finalization, and force capture can zero the balance

When Affirm Savings is the Linked External Account, a hold is placed on its funds immediately for up to 48 hours or until the merchant finalizes the purchase, whichever happens later. If the cardholder applies for and is approved for a Post Purchase Loan, the hold is lifted. Merchants generally finalize shortly after purchase, but finalization can take up to 30 days, and some purchase types have longer holds. During the hold, the preauthorized or held amount is not accessible. Restaurants, hotels and car rental agencies may authorize an amount different from the final transaction, and some merchants may force capture instead of requesting a preauthorization. If a merchant captures more than the available balance, the Savings Balance becomes $0 and the Card may be locked; the cardholder can unlock it by making a payment to the Card Account in the App.

Details
Condition
Affirm Savings is the Linked External Account
What it does
Hold funds immediately for up to 48 hours or until finalization, whichever is later
Exception
Post Purchase Loan lifts the hold
Condition
Force capture over available balance zeroes Savings Balance and may lock the Card until an App payment

Supporting quotations

When you make purchases and your Affirm Savings is your Linked External Account, a hold will be placed on the funds in your Affirm Savings immediately for up to 48 hours or until the merchant finalizes your purchase, whichever happens later.
If you apply for and are approved in the App for a Post Purchase Loan, the hold will be lifted.
Merchants will generally finalize purchases shortly after they are made; however, it could take up to 30 days for a purchase to be finalized. For some types of purchases a hold may be placed for a longer period.
In the event the merchant captures more than your available balance, your Savings Balance will become $0. If this happens, your Card may be locked. To unlock your card, you can make a payment to your Card Account in the App.

Qualifications & exceptions

  • The hold lasts up to 48 hours or until the merchant finalizes, whichever is later.
  • A Post Purchase Loan lifts the hold.
  • Finalization can take up to 30 days, and some purchase types have longer holds.
  • Force capture can exceed the available balance, zero the Savings Balance and lock the Card; an App payment can unlock it.

Not stated here

  • The agreement does not list which purchase types carry longer holds.

Charges & Financial Obligations · Procedure

Backup Protection is an optional second account that covers a Pay in Full purchase above the Affirm Savings balance

Backup Protection lets an eligible cardholder with Affirm Savings linked as the primary account link a second Linked External Account as a backup payment method. It applies when a Pay in Full purchase exceeds the External Bank Balance in the primary Linked External Account, which is Affirm Savings. There is no fee, and the agreement says it is not overdraft protection. In the block's example, a $150 Card transaction with $50 in Affirm Savings and at least $100 in the backup account results in a $50 debit from Affirm Savings and a $100 debit from the backup account, subject to the limits described above.

Details
Condition
Eligible and Affirm Savings linked as the primary Linked External Account
What it does
Use the backup account for the amount above the Affirm Savings balance
What it covers
Optional service with no fee; not overdraft protection

Supporting quotations

"Backup Protection" allows you (if you are eligible and have your Affirm Savings linked to your Card Account) to link a second Linked External Account as a backup payment method ("Backup Protection Account"), in the event your Pay in Full purchase exceeds the External Bank Balance in your "Primary Linked External Account" (i.e., Affirm Savings).
There is no fee for this optional service. This is not overdraft protection.
if you make a $150 Card transaction and have $50 in your Affirm Savings and at least $100 in your Backup Protection Account at the time the transaction settles, we will debit your Affirm Savings for $50 and will debit your Backup Protection Account for $100 for your purchase, subject to limits described above

Qualifications & exceptions

  • Requires eligibility and Affirm Savings linked as the primary Linked External Account.
  • The backup account is used only for the part of the purchase above the primary account's External Bank Balance.
  • There is no fee for Backup Protection.
  • Backup Protection is not overdraft protection.

Not stated here

  • The agreement does not describe every eligibility condition in this block; later blocks add a qualifying-deposit requirement.

Charges & Financial Obligations · Permission or license

Turning on Backup Protection authorizes transfers from the primary account down to $0 and then from the backup account

Eligible customers see Backup Protection as an option in the App. If the cardholder turns it on and a Card transaction exceeds the primary Linked External Account's External Bank Balance, the cardholder authorizes transfers from the primary account until its External Bank Balance is $0, and authorizes a transfer from the Backup Protection Account to cover the remaining balance on the Card Account. The Backup Protection Limit is shown in the App, and the cardholder may turn Backup Protection off in the App.

Details
Condition
Backup Protection turned on and transaction exceeds the primary account balance
What it does
Transfer from primary account to $0, then from the backup account for the remainder
What it does
Cardholder may turn Backup Protection off in the App

Supporting quotations

If you turn on Backup Protection in the App and your Card transaction is more than your Primary Linked External Account's External Bank Balance, you authorize transfers from your Primary Linked External Account until your External Bank Balance is $0.
You also authorize a transfer from your Backup Protection Account to cover the remaining balance on your Card Account.
You may turn Backup Protection off in the App.

Qualifications & exceptions

  • The authorization applies only if the cardholder turns Backup Protection on and the transaction exceeds the primary account balance.
  • Transfers from the primary account continue until its External Bank Balance is $0; the backup account covers the remainder.
  • The cardholder can turn Backup Protection off in the App.

Charges & Financial Obligations · Restriction or exception

Backup Protection eligibility depends on a monthly qualifying deposit of up to $100

To be eligible for Backup Protection, the cardholder may be required to have made a qualifying deposit of up to a maximum of $100, or to have a scheduled qualifying deposit, into Affirm Savings during the current calendar month. Eligibility is determined monthly. Without a qualifying deposit, the cardholder may not be eligible for Backup Protection the following month. If Backup Protection is on and the cardholder becomes ineligible, Affirm will notify the cardholder in accordance with applicable law.

Details
Condition
Qualifying deposit of up to $100 or a scheduled qualifying deposit in the current calendar month
When
Eligibility determined monthly
What it does
Affirm notifies an enrolled cardholder who becomes ineligible

Supporting quotations

To be eligible for Backup Protection you may be required to have made a qualifying deposit up to a maximum of $100, or have a scheduled qualifying deposit, into your Affirm Savings during the current calendar month.
Eligibility for Backup Protection is determined on a monthly basis. If you have not made a qualifying deposit, you may not be eligible for Backup Coverage the following month.
If you have Backup Protection turned on and you become no longer eligible, Affirm will notify you in accordance with applicable law.

Qualifications & exceptions

  • The qualifying deposit is up to a maximum of $100, or a scheduled qualifying deposit.
  • Eligibility is determined on a monthly basis.
  • A missed qualifying deposit can affect eligibility for the following month.
  • Affirm promises notice if an enrolled cardholder becomes ineligible.

Not stated here

  • The agreement does not define "qualifying deposit" beyond this block or state every eligibility factor.

Charges & Financial Obligations · Restriction or exception

Backup Protection does not cover ATM or Cashback withdrawals

Backup Protection is not available for ATM or Cashback withdrawals.

Details
Exception
No Backup Protection for ATM or Cashback withdrawals

Supporting quotations

Backup Protection is not available for ATM or Cashback withdrawals.

Account & Service Control · Procedure

Switching the linked account can be blocked by pending transactions and turns off Backup Protection

An eligible cardholder may be able to switch which account is the Linked External Account. A switch may not be possible while the cardholder has pending Card transactions. If the cardholder has Backup Protection and switches to a Linked External Account other than Affirm Savings, Backup Protection turns off automatically.

Details
Condition
Eligible for a Linked External Account other than Affirm Savings
Exception
Pending Card transactions may prevent a switch
What it does
Switching away from Affirm Savings automatically turns off Backup Protection

Supporting quotations

If you are eligible to have a Linked External Account other than your Affirm Savings, you may be able to switch which account is your Linked External Account.
You may not be able to switch which account is your Linked External Account if you have any pending Card transactions.
If you sign up for Backup Protection and switch to a Linked External Account other than your Affirm Savings, your Backup Protection will turn off automatically.

Qualifications & exceptions

  • Switching is available only if the cardholder is eligible to have a Linked External Account other than Affirm Savings.
  • Pending Card transactions may prevent a switch.
  • Switching away from Affirm Savings automatically turns off Backup Protection.

Account & Service Control · Permission or license

Optional Planning Features automate funding choices under a separate Program Agreement

From time to time the Bank may offer optional features under which an eligible, enrolled cardholder authorizes Affirm to take an action, such as applying for Pre-purchase Loans from a Lender or selecting how a transaction is funded, without a manual action each time. While enrolled, Affirm periodically evaluates continued eligibility and, if the cardholder remains eligible, takes the automated action described in the feature's Program Agreement, which the cardholder must agree to separately before activation. Enrollment is not a request for credit and does not guarantee credit or any outcome; a Loan originated through the feature remains subject to separate underwriting and credit approval. The cardholder may disable a feature at any time in the App, and the Card and Card Account remain subject to this agreement; the cardholder remains obligated under any Loan originated before disabling the feature. The Bank may add features in the future, each with its own Program Agreement, without amending this agreement or section, subject to notice or disclosure requirements. A Program Agreement is a separate agreement between the cardholder and Affirm Loan Services, LLC or another Affirm entity identified there, not superseded by or modifying this agreement.

Details
Who
Affirm, on the cardholder's authorization
What it does
Automated application for Pre-purchase Loans or selection of funding
Condition
Eligibility and separate enrollment; periodic eligibility review
Exception
Enrollment does not guarantee credit; Loans remain subject to underwriting
What it does
Cardholder may disable a feature at any time, subject to existing Loan obligations
Condition
New features have separate Program Agreements; no amendment to this agreement
What it covers
Program Agreement with Affirm Loan Services or another Affirm entity; separate from this agreement

Supporting quotations

From time to time, we may offer optional features under which, if you are eligible and enrolled, you authorize Affirm to take an action – such as applying for one or more Pre-purchase Loans for you, to be originated by a Lender, or otherwise selecting how a transaction is funded – without requiring you to manually take an action each time (each, an “Optional Planning Feature”).
Enrolling in an Optional Planning Feature is not a request for, and does not guarantee, credit or any particular outcome; any Loan originated by a Lender via an Optional Planning Feature remains subject to separate underwriting and credit approval consistent with Section I.B above.
You may disable an Optional Planning Feature at any time in the App, and your Card and Card Account otherwise remain subject to this Agreement regardless of whether you are enrolled in any Optional Planning Feature and you remain obligated to the terms of any Loan originated prior to when you disable the Optional Planning Feature.
We may make additional Optional Planning Features available in the future, each with its own Program Agreement, without amending this Section or this Agreement, subject to any notice or disclosure requirements under applicable law.
If you separately enroll in an Optional Planning Feature, the Program Agreement governing that Optional Planning Feature is a separate agreement between you and Affirm Loan Services, LLC (or another Affirm entity identified in that Program Agreement) that is not superseded by, and does not modify, this Agreement.

Qualifications & exceptions

  • Requires eligibility and separate enrollment in each feature.
  • The Program Agreement governs the automated action and is a separate agreement with an Affirm entity.
  • Enrollment does not guarantee credit or any outcome; Loans remain subject to underwriting and approval.
  • The cardholder can disable a feature at any time in the App but remains obligated under Loans originated before disabling.
  • New features may be added with their own Program Agreements without amending this agreement, subject to applicable notice or disclosure law.

Not stated here

  • The Program Agreements for current or future features are not supplied in this saved source.

Charges & Financial Obligations · Context

The Card is a debit card for an FDIC-insured Card Account, not a credit, prepaid or gift card

The Card is a debit card that accesses the Card Account at the Bank. Funds in the Card Account, if any, are FDIC-insured up to the applicable federal limit under applicable law. The cardholder can access the account by using the Card or Card Number but cannot use the Card to access credit or any Loan. The Card is not a credit card, prepaid card or gift card and may not be gifted, sold or transferred. Loan proceeds are not loaded onto the Card before a purchase and expire if not used within the time stated in the App. The Card Account bears no interest, although Loans obtained through the App may bear interest under their own agreements. There is no minimum balance to open or use the Card or Card Account.

Details
What it covers
Debit Card accessing an FDIC-insured Card Account; not credit, prepaid or gift
Exception
Loan proceeds are not loaded pre-purchase and expire if unused within the App's time
Condition
Card Account bears no interest; separate Loans may bear interest

Supporting quotations

The Card is a debit card that accesses your Card Account at the Bank. The funds in your Card Account, if any will be FDIC-insured up to the applicable federal limit, pursuant and subject to applicable law.
You cannot use the Card to access credit or any loan. The Card is not a credit card, prepaid card, or a gift card and may not be gifted, sold or transferred.
In instances where you are approved for a Loan in the App before you make your debit purchase using your Card, the Loan proceeds will not be loaded onto the Card pre-purchase and will expire if not used within the amount of time set forth in the App.
The Card Account does not bear interest, though Loans applied for and approved with the App (and outside of the Card Account) may be subject to interest charges.

Qualifications & exceptions

  • FDIC insurance is up to the applicable federal limit and subject to applicable law.
  • The Card cannot be used to access credit or any Loan, even though Loans may fund purchases separately.
  • Loan proceeds are not preloaded onto the Card and expire if unused within the App's stated time.
  • The Card Account bears no interest; Loans may bear interest under separate agreements.
  • There is no minimum balance for the Card Account.

Not stated here

  • The agreement does not state the current federal deposit-insurance limit or the App's expiration period for a particular Loan.
Also annotated in the same passage (1)

Account & Service Control · Procedure

Card replacement moves access to the new Card; inactive accounts may escheat

The Card's expiration date is listed on the Card. The Card Account and underlying funds do not expire. When the Card expires, the Bank may send a replacement Card. If a replacement Card is issued for any reason, once the cardholder activates it, the money in the Card Account becomes accessible only by the replacement Card, and the cardholder can no longer use any previously connected Card. If the Card Account becomes inactive and subject to escheatment under state law, the Bank may remit the funds to the cardholder's state of residence, and the cardholder may claim them from the state.

Details
What it covers
Card expiration; Card Account and funds do not expire
What it does
Activating a replacement Card makes funds accessible only by that Card
Condition
Inactive account subject to state escheatment; funds may be claimed from the state

Supporting quotations

The expiration date of the Card is listed on the Card. The Card Account and underlying funds do not expire. When the Card expires, we may send you a replacement Card.
If we issue you a replacement Card for any reason, once you activate your replacement Card, the money in your Card Account will become accessible only by your replacement Card, and you will no longer be able to use any other Card that was previously connected to your Card Account.
If your Card Account becomes inactive and subject to escheatment under state law, we may remit funds in your Account to the state of your residence, and you may claim the funds from the state.

Qualifications & exceptions

  • The Card Account and funds do not expire even though the Card does.
  • Activating a replacement Card cuts off access through previously connected Cards.
  • Escheatment depends on state law and account inactivity; funds may be claimed from the state.

Not stated here

  • The agreement does not state the inactivity period that triggers escheatment or the escheatment rules of a particular state.
Also annotated in the same passage (1)

Account & Service Control · Context

A virtual Card shares the Card Account and may have a different number; wallet terms may apply

In addition to the physical Card, the cardholder receives a virtual Card. The virtual Card may have a different Card number from the physical Card, but both are connected to the same Card Account. The Bank may offer a virtual Card through a third-party wallet service; if it does, the cardholder may be required to accept additional terms for using the virtual Card. The Bank is not responsible for any third-party wallet service.

Details
What it covers
Virtual Card connected to the same Card Account as the physical Card
Condition
Third-party wallet use may require additional terms; Bank not responsible for the wallet

Supporting quotations

In addition to the physical card, you will receive a virtual Card. The virtual Card may have a different Card number than your physical Card, but both are connected to the same Card Account.
We may give you the opportunity to use a virtual Card through a third-party wallet service. If we do, you may be required to accept additional terms and conditions regarding your use of the virtual Card.
We are not responsible for any third-party wallet service.

Qualifications & exceptions

  • The virtual and physical Cards may have different numbers but access one Card Account.
  • Third-party wallet use may require additional terms.
  • The Bank disclaims responsibility for third-party wallet services.

Not stated here

  • The third-party wallet's terms are not supplied in this saved source.

Account & Service Control · Restriction or exception

The Card is for personal, family and household use only, with prohibited transactions

The cardholder agrees that the Card and Card Account will be used for personal, family and household purposes only and not for business use. The cardholder may not use the Card for cash equivalent transactions, any illegal transactions, including illegal gambling, or any other transaction the Bank deems fraudulent, suspicious or high risk. The Bank reserves the right to cancel, close or restrict use of the Card and Card Account, including by refusing to process a transaction, if it believes the cardholder violated this agreement or applicable law.

Details
Condition
Personal, family and household use only; no business use
Exception
No cash equivalent, illegal, fraudulent, suspicious or high-risk transactions
What it does
Bank may cancel, close, restrict or refuse transactions for believed violations

Supporting quotations

You agree that the Card and Card Account will be used for personal, family and household purposes only and not for business use.
You may not use the Card for cash equivalent transactions, any illegal transactions, including illegal gambling, or any other transaction we deem fraudulent or suspicious or high risk.
We reserve the right to cancel, close or restrict use of the Card and Card Account, including by refusing the processing of any transaction, if we believe you have violated this Agreement or any applicable law.

Qualifications & exceptions

  • Use is limited to personal, family and household purposes; business use is prohibited.
  • Cash equivalent transactions and illegal transactions, including illegal gambling, are prohibited.
  • The Bank may also refuse transactions it deems fraudulent, suspicious or high risk.
  • Violation may lead to cancellation, closure, restriction or refusal to process a transaction.

Not stated here

  • The agreement does not list every transaction the Bank may treat as a cash equivalent or high risk.

Security & Safeguards · Procedure

The Card must be activated in the App with a PIN, and the cardholder must protect the PIN

The cardholder must activate the Card using the App and complete the activation process, including setting a Personal Identification Number (PIN), before the Card may be used. The cardholder should memorize the PIN and not write it down or keep it with the Card. If the cardholder believes anyone has gained unauthorized access to the PIN, the cardholder should advise the Bank and Service Provider immediately following the procedures in Section XVIII. Personal information may be required to verify identity and complete activation.

Details
What it does
Activate the Card and set a PIN in the App before use
What it does
Memorize the PIN and do not keep it with the Card
Condition
Report suspected unauthorized PIN access to the Bank and Service Provider under Section XVIII

Supporting quotations

You must activate the Card using the App and complete the activation process, including setting a Personal Identification Number ("PIN"), before it may be used.
You should memorize your PIN and not write down your PIN or keep your PIN with your Card.
If you believe that anyone has gained unauthorized access to your PIN, you should advise the Bank and Service Provider immediately, following the procedures in Section XVIII (Your Liability for Unauthorized Transactions) below.

Qualifications & exceptions

  • Activation and PIN setup occur in the App and are required before use.
  • The cardholder is told to memorize the PIN and not keep it with the Card.
  • Suspected unauthorized PIN access should be reported under Section XVIII's procedures.

Charges & Financial Obligations · Company commitment

No Bank fees for using the Card; third-party and Lender fees are separate

The Bank will not charge the cardholder any fees for using the Card or Card Account. The financial institution holding the Linked External Account may charge fees outside this agreement and outside the cardholder's relationship with the Bank and Service Provider; examples include overdraft, insufficient funds, returned-item fees, and interest or fees on an overdraft line of credit. The Bank is not responsible for any fee charged by a Lender, and neither the Bank nor Affirm is responsible for fees charged by the Linked External Account's institution or any other party. A Lender may charge interest, fees and other finance charges under its agreement with the cardholder.

Details
Who
The Bank
What it covers
No Bank fees for using the Card or Card Account
Exception
Linked institution, Lender and other third-party fees are separate

Supporting quotations

We will not charge you any fees for using your Card or Card Account.
You understand that the financial institution holding your Linked External Account may charge fees that are outside the scope of this Agreement and outside of the scope of your relationship with the Bank and Service Provider.
Bank is not responsible for any fee charged by a Lender. Neither Bank nor Affirm are responsible for fees charged by the financial institution holding your Linked External Account under your agreement with them, or by any other party.
In addition, your Lender may charge you interest, fees, and other finance charges for your Loan, as set forth in your agreement with the Lender.

Qualifications & exceptions

  • The Bank's no-fee commitment covers use of the Card and Card Account.
  • The Linked External Account's institution may charge separate fees.
  • The Bank is not responsible for Lender fees; neither Bank nor Affirm is responsible for other parties' fees.
  • A Lender's interest, fees and finance charges are set by the separate agreement.

Not stated here

  • The separate Lender agreement and the Linked External Account institution's fee schedule are not supplied in this saved source.

Account & Service Control · Restriction or exception

No authorized users: the cardholder is responsible for anyone permitted to use the Card

The cardholder is responsible for all authorized transactions initiated and fees incurred by use of the Card and may not permit anyone else to use the Card or Card Account. If the cardholder permits another person to have access to the Card or Card Account, the agreement treats that as authorized use, and the cardholder is liable for all transactions and fees incurred by those persons. The cardholder is wholly responsible for the use of each Card according to the agreement, subject to Sections XVI and XVIII and other applicable laws.

Details
Condition
No authorized users; the cardholder may not permit anyone else to use the Card
What it does
Permitted access is treated as authorization and creates liability for that person's transactions and fees
Exception
Subject to Sections XVI and XVIII and other applicable laws

Supporting quotations

You are responsible for all authorized transactions initiated and fees incurred by use of the Card. You may not permit anyone else to use your Card or Card Account.
if you permit another person to have access to the Card or Card Account, this will be treated as if you authorized such use and you will be liable for all transactions and fees incurred by those persons
You are wholly responsible for the use of each Card according to the terms of this Agreement, subject to Section XVI (Lost or Stolen Cards or Unauthorized Transfers) and Section XVIII (Your Liability for Unauthorized Transactions) below, and other applicable laws.

Qualifications & exceptions

  • No other person may use the Card or Card Account.
  • Permitting access is treated as authorization, making the cardholder liable for that person's transactions and fees.
  • The responsibility is subject to Sections XVI and XVIII and other applicable laws.

Charges & Financial Obligations · Permission or license

The Card can be used wherever Visa is accepted, and each use authorizes a reduction in the Card Account value

Subject to the agreement's limitations, the cardholder may use the Card and Card Account to purchase goods or services wherever the Visa brand is accepted, and to receive transfers of funds for the purpose of funding Card transactions. Each time the cardholder uses the Card, the cardholder authorizes the Bank to reduce the value available in the Card Account by the transaction amount and to initiate any other electronic fund transfers contemplated by the agreement.

Details
What it does
Use the Card for purchases wherever Visa is accepted and to receive funding transfers
What it does
Each use authorizes a reduction in Card Account value and related electronic transfers

Supporting quotations

Subject to the limitations set forth in this Agreement, you may use your Card and Card Account, as applicable, to purchase goods or services wherever your Card brand (Visa) is accepted, and to receive transfers of funds for the purpose of funding transactions made with your Card.
Each time you use your Card, you authorize us to reduce the value available in your Card Account by the amount of the transaction and to initiate any other electronic fund transfers contemplated hereunder.

Qualifications & exceptions

  • Use is subject to the agreement's limitations, including transaction limits and prohibited uses.
  • Visa acceptance defines where the Card can be used for purchases.
  • Each use authorizes a reduction in the Card Account value and related electronic transfers.

Charges & Financial Obligations · Company practice

Linking an account authorizes balance checks and transaction-history review, and the Bank may refuse transactions

By signing up for the Card and Card Account and linking a Linked External Account, the cardholder authorizes the Service Provider to review and use transaction history and balance information and to perform balance checks on the Linked External Account. The Bank reserves the right to refuse a transaction for any reason at its sole discretion. It may restrict the types of merchants and merchant category codes where the Card can be used and may change those restrictions from time to time without notice unless required by law. It may also refuse to process any transaction it believes may violate the agreement.

Details
What it does
Authorize Service Provider to review transaction history, balance information and perform balance checks
What it does
Bank may refuse any transaction at its sole discretion
Condition
Merchant and MCC restrictions may change without notice unless law requires it

Supporting quotations

By signing up for the Card and Card Account and linking your Linked External Account, you authorize Service Provider to review and use the transaction history and balance information and perform balance checks on your Linked External Account.
We reserve the right to refuse a transaction you request for any reason at our sole discretion.
We may also restrict the types of merchants and MCC codes where you may use your Card. We may change these restrictions from time to time without notice to you unless required by law.

Qualifications & exceptions

  • The authorization covers transaction-history review, balance information and balance checks on the Linked External Account.
  • Transaction refusal is at the Bank's sole discretion.
  • Merchant and MCC restrictions may change without notice unless the law requires notice.
  • The Bank may refuse a transaction it believes may violate the agreement.

Not stated here

  • The agreement does not list the merchant types or MCC codes that may be restricted.

Charges & Financial Obligations · Procedure

Some cardholders with Affirm Savings linked can withdraw cash at ATMs or use merchant Cashback

Some cardholders who have Affirm Savings linked as the Linked External Account may have the ability to withdraw cash from an ATM or by using a merchant point-of-sale device, called Cashback. The cardholder cannot deposit cash at ATM machines. The App shows whether the cardholder has ATM access.

Details
Condition
Affirm Savings linked as the Linked External Account; only some cardholders
What it does
Withdraw cash at an ATM or through merchant Cashback
Exception
No cash deposits at ATM machines

Supporting quotations

Some cardholders who have an Affirm Savings linked as their Linked External Account for the Card, may have the ability to withdraw cash from an ATM machine or by using a merchant POS device ("Cashback").
You will not have the ability to deposit cash at ATM machines.
To see if you have ATM access, please check the App.

Qualifications & exceptions

  • ATM and Cashback access is available only to some cardholders and depends on Affirm Savings being linked.
  • Cash deposits at ATMs are not available.
  • The App is the place to check whether ATM access exists.

Charges & Financial Obligations · Restriction or exception

ATM and Cashback withdrawals have $400 daily and $1,500 weekly limits and withdrawal-count limits

Subject to the other Transaction Limits, ATM and Cashback withdrawals have a daily limit of $400 and a weekly limit of $1,500. The cardholder is limited to 3 withdrawals in a 24-hour period and 7 withdrawals in a 7-day period. The cardholder can withdraw only up to the Affirm Savings available balance. For each ATM or Cashback withdrawal, the cardholder authorizes a debit to the Linked External Account for the amount of the transaction. Each merchant may set different Cashback limits at a single time or location.

Details
What it covers
$400 daily and $1,500 weekly ATM/Cashback limits
Condition
3 withdrawals in 24 hours and 7 in 7 days
Condition
Withdrawal limited to Affirm Savings available balance
What it does
Each withdrawal authorizes a debit to the Linked External Account

Supporting quotations

Subject to the Transaction Limits set forth above, you will also have a daily limit of $400 and a weekly limit of $1500.
You will be limited to 3 withdrawals in a 24 hour period and 7 withdrawals in a 7 day period.
You can only withdraw up to your Affirm Savings available balance.
For each ATM and Cashback withdrawal, you authorize us to debit your Linked External Account for the amount of such transaction.

Qualifications & exceptions

  • The $400 daily and $1,500 weekly limits apply in addition to the other Transaction Limits.
  • The withdrawal-count limits are 3 in 24 hours and 7 in 7 days.
  • Withdrawals are limited to the Affirm Savings available balance.
  • Each ATM or Cashback withdrawal authorizes a debit to the Linked External Account.
  • Merchants may impose different Cashback limits.

Charges & Financial Obligations · Restriction or exception

No Loans for ATM or Cashback transactions; an open Loan may cause a decline

The cardholder cannot apply for Loans for an ATM or Cashback transaction. If the cardholder applies for and obtains a Loan in the App before a purchase and that Loan is still open, any attempt to get Cashback or use an ATM may be declined.

Details
Exception
No Loans for ATM or Cashback transactions
Condition
Open Loan may cause ATM or Cashback attempts to be declined

Supporting quotations

You will not be able to apply for Loans for an ATM or Cashback Transaction.
If you apply for and obtain a Loan in the App prior to a purchase, and that Loan is still open, any attempt to get Cashback or use an ATM may be declined.

Qualifications & exceptions

  • Loans cannot fund ATM or Cashback withdrawals.
  • An open Pre-purchase Loan may cause an ATM or Cashback attempt to be declined.

Charges & Financial Obligations · Company commitment

Neither the Bank nor Affirm charges ATM fees, but the ATM operator may

Neither the Bank nor Affirm charges a fee for ATM withdrawals. The owner or operator of an ATM may charge a fee for using its ATM. Although the fee is not charged by the Bank or Affirm, the cardholder may see the ATM operator's fee on Affirm Savings and Card Account periodic statements.

Details
Who
The Bank and Affirm; ATM owner or operator
What it covers
No Bank or Affirm ATM fee; operator may charge a separate fee

Supporting quotations

Neither the Bank nor Affirm charges a fee for ATM withdrawals. However, the owner or operator of an ATM may charge a fee for using its ATM.
Although this fee is not charged by us, you may see the fee charged by the ATM on your Affirm Savings and Card Account periodic statements.

Qualifications & exceptions

  • The no-fee commitment covers the Bank's and Affirm's ATM charges.
  • An ATM owner or operator may charge its own fee.
  • The operator's fee may appear on Affirm Savings and Card Account statements.

Not stated here

  • The amount of any ATM operator fee is not stated; it is set by the operator.

Charges & Financial Obligations · Procedure

Foreign transactions post in U.S. dollars using the settlement-day exchange rate and may carry conversion charges

All debits to the Card Account are posted in U.S. dollars. If a merchant charges the Card or Card Account in another currency, the Bank may decline the transaction or authorize it subject to the agreement's conditions. The Bank charges the cardholder in U.S. dollars based on the exchange rate on the day it settles the transaction, plus any special currency-exchange charges imposed by Visa USA Inc. or a third party used to complete the transaction. Visa converts currency using either the government-mandated exchange rate or the rate it selects under its policies and procedures, in effect one day before the conversion date, as applicable. Because of special charges and exchange-rate differences between settlement and initiation, the charge may be less or greater than the purchase price when made, and the cardholder agrees to pay the converted amount under this paragraph.

Details
Condition
Transaction denominated in a currency other than U.S. dollars
What it does
Convert to U.S. dollars at the settlement-day rate plus Visa or third-party charges
Condition
Final charge may differ from the purchase price because of rate movements and charges

Supporting quotations

All debits to your Card Account will be posted in U.S. dollars.
If a merchant charges your Card or Card Account for a transaction denominated in any other currency, we may decline the transaction, or may authorize it subject to the conditions hereunder.
We will charge you in U.S. dollars based on the exchange rate on the day we settle the transaction, plus any special currency exchange charges that may be imposed by Visa USA Inc. and/or by any third-party used to complete the transaction.
Because of the special charges and possible differences in exchange rates between the time we settle and the time you initiated the transaction, the charge for a foreign transaction may be less than or greater than the purchase at the time it was made.

Qualifications & exceptions

  • All debits post in U.S. dollars.
  • The Bank may decline a foreign-currency transaction or authorize it subject to conditions.
  • The exchange rate is the rate on the day the Bank settles, plus Visa or third-party special charges.
  • Visa uses a government-mandated or Visa-selected rate in effect one day before conversion.
  • The final charge may differ from the purchase price because of exchange-rate movements and charges.

Not stated here

  • The agreement does not state the exact special charges or the exchange rate for a particular transaction.

Security & Safeguards · Procedure

Card-not-present transactions have the same legal effect and may be limited for security

If the cardholder initiates a transaction without presenting the Card, such as a mail-order, internet or telephone purchase or an ACH debit, the legal effect is the same as if the Card itself were used. For security reasons, the amount or number of such transactions may be limited.

Details
Condition
Transaction initiated without presenting the Card
What it does
Legal effect same as presenting the Card; security limits may apply

Supporting quotations

If you initiate a transaction without presenting your Card (such as for a mail order, internet or telephone purchase or an ACH debit), the legal effect will be the same as if you used the Card itself.
For security reasons, the amount or number of such transactions you may make may be limited.

Qualifications & exceptions

  • Card-not-present covers mail order, internet, telephone purchases and ACH debits.
  • The legal effect is the same as presenting the Card.
  • Security limits may apply to the amount or number of such transactions.

Not stated here

  • The agreement does not state the security limits for card-not-present transactions.

Charges & Financial Obligations · Company practice

The Bank may modify limits at its discretion and reviews them periodically

The Bank may modify the limits on the Card and Card Account from time to time at its discretion. To the extent required by applicable law, the cardholder will be notified of any change in these limits in the manner provided by applicable law. Card limits are subject to periodic review and may be changed based on account history, activity and other factors, including Card activity. The Bank retains sole discretion to apply and change limits.

Details
What it does
Bank may modify limits at its discretion
Condition
Notice only as required by applicable law
Condition
Periodic review based on account history, activity and other factors

Supporting quotations

We may, at our discretion, modify the limits on your Card and Card Account from time to time.
To the extent required by applicable law, you will be notified of any change in these limits in the manner provided by applicable law.
Card limits are subject to periodic review and may be changed based on your Account history, activity, and other factors, including but not limited to your Card activity. We retain sole discretion to apply and change limits.

Qualifications & exceptions

  • Limit modifications are at the Bank's discretion.
  • Notice is given only to the extent applicable law requires and in the manner the law provides.
  • Review may consider account history, activity and other factors, including Card activity.
  • The Bank retains sole discretion to apply and change limits.

Not stated here

  • The agreement does not state the review schedule or the relative weight of the factors.

Charges & Financial Obligations · Company practice

Deposits to the Card Account are delayed; most electronic deposits are available the next business day

The Bank's policy is to delay availability of funds deposited to the Card Account. The delay is counted in Business Days beginning on the business day the Bank receives a deposit. During the delay, the funds are not available and the Bank will not pay transactions from them. Funds deposited by electronic direct deposits (such as ACH) and preauthorized electronic fund transfers are available on the business day after the Bank receives the deposit. Availability may be delayed longer if the Bank reasonably believes a transaction will be returned unpaid, suspects fraud or unlawful activity, needs the delay to comply with law or protect security, or there is an emergency such as a computer or communications failure, natural disaster, war, famine, pandemic or other act of god; in those cases the delay may last a reasonable time under the circumstances. Even if funds have been made available and withdrawn, the cardholder remains responsible for deposits returned unpaid and other deposit problems.

Details
What it does
Delay availability of deposited funds, counted in Business Days
Condition
Longer delays for expected returns, suspected fraud or unlawful activity, legal or security needs, or emergencies
Exception
Cardholder remains responsible for returned deposits and deposit problems after withdrawal

Supporting quotations

Bank's policy is to delay the availability of funds deposited to your Card Account.
Funds deposited by electronic direct deposits (e.g., ACH) and preauthorized electronic fund transfers will be available on the Business day after we receive the deposit.
Availability of deposits and transfers may be delayed for a longer period of time under the following circumstances: (i) we reasonably believe a transaction will be returned unpaid; (ii) we suspect there may be fraud or unlawful activity on your Card Account; (iii) if the delay is reasonably necessary to comply with applicable law or protect the security of the Bank or your Card Account; or (iv) there is an emergency, such as a failure of computer or communications equipment, natural disaster, war, famine, pandemic, or other act of god.
Even if we have made funds available to you and you have withdrawn the funds, you are still responsible for deposits that are returned to us unpaid and for any other problems involving your deposit.

Qualifications & exceptions

  • The delay is counted in Business Days from the business day the Bank receives the deposit.
  • Electronic direct deposits and preauthorized electronic fund transfers are generally available the next business day.
  • Longer delays may occur for expected returns, suspected fraud or unlawful activity, legal or security needs, or emergencies.
  • The cardholder remains responsible for returned deposits and related problems even after withdrawal.

Not stated here

  • The agreement does not state the length of the delay for every deposit type or the facts of a particular emergency.

Charges & Financial Obligations · Procedure

Split transactions depend on the merchant and may be declined if the Card portion exceeds a limit

The cardholder can instruct a merchant to charge part of a purchase to the Card and pay the rest with cash or another card, called a split transaction. Some merchants do not allow split transactions, and some allow them only if the remaining amount is paid in cash. If the cardholder fails to tell the merchant that a split transaction is intended before swiping the Card, and the purchase amount exceeds the Transaction Limit or another applicable limit, the Card is likely to be declined.

Details
What it does
Split a purchase between the Card and cash or another card
Condition
Merchant must permit the split; some require cash for the remainder
Exception
Failure to inform the merchant before swiping can lead to decline if over a limit

Supporting quotations

You can instruct the merchant to charge a part of the purchase to the Card and pay the remaining amount with cash or another card. These are called "split transactions."
Some merchants do not allow cardholders to conduct split transactions. Some merchants will only allow you to do a split transaction if you pay the remaining amount in cash.
If you fail to inform the merchant that you would like to complete a split transaction before swiping your Card, and the purchase amount is more than your Transaction Limit or would cause you to exceed any other limit applicable to your Card, your Card is likely to be declined.

Qualifications & exceptions

  • The merchant must permit the split transaction.
  • Some merchants require the remaining amount in cash.
  • The cardholder should tell the merchant before swiping the Card.
  • A Card portion above a limit makes a decline likely.

Not stated here

  • The agreement does not list which merchants permit split transactions.

Charges & Financial Obligations · Procedure

Authorization holds can reserve funds for up to 30 days and the final charge may create a negative balance

When the Card is used to purchase goods or services, the merchant may seek preauthorization, placing a hold on the Card Account balance for the preauthorized amount until the merchant sends the final payment amount or for up to 30 days, even if the purchase is not completed. During the hold, the preauthorized amount may be inaccessible. The Bank is not responsible if transactions are not completed because of the hold. If the preauthorization differs from the actual transaction, the actual amount is debited even if the Card Account balance becomes negative, and the cardholder remains responsible for negative balances. At an automated fuel dispenser, the merchant may preauthorize more than the sale price. If the Card is declined but sufficient funds are available, the cardholder should pay inside with the cashier. Restaurants, hotels, car rentals and similar purchases may be preauthorized for the purchase plus an additional amount for tips or incidentals. The cardholder has no right to stop payment on a purchase or payment transaction originated by using the Card, and the block cross-references Sections I(A) through I(D) for authorized amounts that differ from the final price.

Details
Condition
Merchant requests preauthorization
What it does
Hold the preauthorized amount until final payment or up to 30 days
Condition
Final amount may differ and can create a negative balance for which the cardholder remains responsible
Exception
Fuel, restaurant, hotel and car-rental preauthorizations may exceed the final amount
Condition
No right to stop payment on a Card purchase or payment transaction

Supporting quotations

If the merchant makes such a request, a "hold" is placed on your Card Account balance for the amount of the preauthorization request (which may vary in some cases from the amount of the actual purchase, depending on the merchant or purchase type), until the merchant sends the final payment amount of your purchase, or for up to thirty (30) days, even if you fail to make the purchase.
If the preauthorization request varies from the amount of the actual transaction, the actual transaction amount will be debited from your Card Account, even if this results in your Card Account balance becoming negative. You remain responsible for any negative balances in your Card Account.
If you use the Card at an automated fuel dispenser ("pay at the pump"), the transaction may be preauthorized by the merchant for an amount greater than the total sale price of the goods you purchase.
You do not have the right to stop payment on any purchase or payment transaction originated by use of the Card.

Qualifications & exceptions

  • The hold may last until the merchant sends the final amount or for up to 30 days, even if the purchase is not completed.
  • The actual transaction amount is debited even if it creates a negative balance, and the cardholder remains responsible for negative balances.
  • Fuel, restaurant, hotel and car-rental merchants may preauthorize more than the final amount.
  • The cardholder has no right to stop payment on a Card purchase or payment transaction.

Not stated here

  • The agreement does not state the hold amount for a particular merchant or purchase.

Charges & Financial Obligations · Restriction or exception

A negative Card Account balance is the cardholder's liability and must be restored immediately

Each time the cardholder initiates a Card transaction, the cardholder authorizes the Bank to reduce the available funds in the Card Account by the transaction amount and to otherwise debit the Linked External Account as set out in the agreement. The cardholder agrees not to exceed the available amount through an individual transaction or series of transactions, creating a negative balance. Even so, if any transaction causes the Card Account balance to go negative, including a purchase where the retailer or merchant does not request authorization, the cardholder remains fully liable for the negative balance and any corresponding transaction fees. The Bank is not required to pay such items in the future and may change its practice of paying them without notice. The Bank may determine the available balance at any time between receiving an item and returning it or sending a notice in lieu of return, and need only look at the balance once to decide whether an item would cause a negative balance. The Bank reserves the right to bill the cardholder for any negative balance.

Details
Condition
A transaction or series of transactions exceeds the available Card Account amount
What it does
Cardholder fully liable for the negative balance and corresponding transaction fees
Condition
Bank not required to pay such items in the future and may change practice without notice
What it does
Bank reserves the right to bill for any negative balance

Supporting quotations

You agree to not exceed the available amount in your Card Account through an individual transaction or a series of transactions (creating a "negative balance").
if any transaction causes the balance in your Card Account to go negative, including any purchase transactions where the retailer or merchant does not request authorization, you shall remain fully liable to us for the amount of any negative balance and any corresponding transaction fees
Even if we have paid these items before, we are not required to do it in the future. We can change our practice of paying these items on your Card Account without notice to you.
We reserve the right to bill you for any negative balance.

Qualifications & exceptions

  • The cardholder agrees not to create a negative balance but remains liable if one occurs.
  • Liability covers a negative balance caused by a purchase even if the merchant did not request authorization.
  • The Bank is not required to pay such items in the future and may change its practice without notice.
  • The Bank may look at the available balance only once when deciding whether an item would overdraw the account.
  • The Bank reserves the right to bill for a negative balance.

Charges & Financial Obligations · Restriction or exception

A negative balance must be restored immediately, and the Bank can take deposits and debit the linked account

The cardholder is liable for any negative balance, whether caused by the cardholder or any other person to whom the cardholder provides access to the Card or Card Account. If the Bank pays a transaction that causes a negative available balance, the cardholder must immediately restore the available balance to at least $0.00 and has no right to defer such payments. The cardholder authorizes the Bank to use money from subsequent deposits to the Card Account to cure a negative available balance and to debit the Linked External Account for the amount necessary to restore the Card Account balance to $0.00. The Bank also reserves the right to cancel the Card or Card Account if the cardholder creates one or more negative balances and fails to cure them immediately.

Details
Condition
Negative balance caused by the cardholder or another person with access
What it does
Restore the available balance to at least $0.00 immediately; no right to defer
What it does
Bank may use subsequent deposits and debit the Linked External Account to restore the balance
Exception
Bank may cancel the Card or Card Account for an uncured negative balance

Supporting quotations

You are liable for any negative balance, whether caused by you or any other person to whom you provide access to your Card or Card Account.
If we pay a transaction that causes a negative available balance in your Card Account, you must immediately restore the available balance to at least $0.00. You have no right to defer such payments.
You authorize us to use the money from any subsequent deposits to your Card Account to cure a negative available balance in the Card Account. You also authorize us to debit your Linked External Account for the amount necessary to restore the balance of your Card Account to $0.00.
We also reserve the right to cancel your Card or Card Account if you create one or more negative balances in your Card Account and fail to cure it immediately.

Qualifications & exceptions

  • Liability applies whether the negative balance was caused by the cardholder or by another person the cardholder allowed to access the Card or Card Account.
  • The balance must be restored immediately to at least $0.00, with no right to defer.
  • The Bank may use subsequent deposits and debit the Linked External Account to restore the balance.
  • The Bank may cancel the Card or Card Account for an uncured negative balance.

Charges & Financial Obligations · Permission or license

An Optional Planning Feature may apply for Pre-purchase Loans when a Pay Now transaction would overdraw Affirm Savings

If the cardholder enrolls in an Optional Planning Feature described in Section I.F, and a Pay Now transaction would cause the balance in Affirm Savings to go negative, the cardholder authorizes Affirm to apply for one or more Pre-purchase Loans from a Lender, without a separate manual loan application for each Loan, as described in the separate Program Agreement governing that feature.

Details
Condition
Enrolled in an Optional Planning Feature and a Pay Now transaction would overdraw Affirm Savings
What it does
Authorize Affirm to apply for Pre-purchase Loans automatically under the Program Agreement

Supporting quotations

If you enroll in an Optional Planning Feature described in Section I.F above, and a Pay Now transaction would cause the balance in your Affirm Savings to go negative, you authorize Affirm to apply for one or more Pre-purchase Loans for you, to be originated by a Lender, without requiring you to manually complete a separate loan application for each Loan, as described in the separate Program Agreement that governs that Optional Planning Feature.

Qualifications & exceptions

  • Requires enrollment in the Optional Planning Feature.
  • The trigger is a Pay Now transaction that would make the Affirm Savings balance negative.
  • The automated applications are governed by the separate Program Agreement and a Lender's approval.

Not stated here

  • The Program Agreement and the Lender's approval criteria are not supplied in this saved source.

Charges & Financial Obligations · Procedure

Recurring transactions require a linked account and sufficient funds, and variable amounts get ten days' notice

To use the Card for recurring transactions, the cardholder must have a Linked External Account and should monitor the balance and ensure sufficient funds. Recurring transactions are transactions the cardholder authorizes in advance to be charged to the Card at substantially regular intervals. The Bank is not responsible if a recurring transaction is declined because the balance is insufficient. If recurring transactions vary in amount, the recipient should tell the cardholder ten days before each payment when it will be made and how much it will be. The payee may instead let the cardholder choose notice only when the payment differs by more than a certain amount or falls outside limits the cardholder sets. The Bank reserves the right to refuse to pay a recurring debit, for example if the Card Account has insufficient funds or the Bank cannot verify ownership or other information about the destination account. The cardholder may call (855) 423-3729 for information about a refusal.

Details
Condition
Recurring transactions require a Linked External Account and sufficient funds
What it does
Recipient should give ten days' notice of a variable payment amount
Exception
Bank may refuse a recurring debit for insufficient funds or verification failure

Supporting quotations

If you intend to use your Card for recurring transactions, you must have a Linked External Account and should monitor your balance and ensure you have sufficient funds to cover the transactions.
If these recurring transactions vary in amount, the recipient of the recurring transaction should inform you, ten (10) days before each payment, when it will be made and how much it will be.
We reserve the right to refuse to pay a recurring debit, for example, if your Card Account has insufficient funds to cover such transfer or if we are unable to verify the ownership of or other information about the account to which the funds will be transferred.

Qualifications & exceptions

  • Recurring transactions require a Linked External Account and sufficient funds.
  • The Bank is not responsible for a decline caused by insufficient funds.
  • Variable recurring payments should be preceded by ten days' notice from the recipient, subject to the payee's alternative notice choices.
  • The Bank may refuse a recurring debit for insufficient funds or inability to verify the destination account.

Not stated here

  • The agreement does not state the amount threshold or limits the cardholder may set for alternative notice.

Charges & Financial Obligations · Procedure

Stopping a recurring payment requires three business days' notice and written confirmation after a call

If the cardholder has provided instructions for recurring transactions from the Card Account, the cardholder can stop a payment by submitting a request at affirm.com/help/debit, notifying the Bank orally at (855) 423-3729, or writing to Affirm, Inc., 14039 Puritas Avenue, P.O. Box 35909, Cleveland, OH 44135 in time for the Bank to receive the request at least three business days before the scheduled transfer. If the cardholder calls, the Bank may require a written request within fourteen days after the call. If the cardholder orders the Bank to stop a payment three business days or more before the scheduled transfer, the Bank will be liable for direct losses or damages if it does not comply. If a merchant was authorized to make the recurring transaction, the cardholder should also contact the merchant. Stop-payment orders may expire after six months and must be renewed to remain effective.

Details
Condition
Request received at least three business days before the scheduled transfer
Condition
Phone request may require written confirmation within fourteen days
What it does
Bank liable for direct losses if a timely stop order is not honored
When
Stop-payment orders may expire after six months and require renewal

Supporting quotations

you can stop the payment by submitting a request on affirm.com/help/debit or by notifying us orally at (855) 423-3729 or in writing to Affirm, Inc., 14039 Puritas Avenue, P.O. Box 35909, Cleveland, OH 44135 in time for us to receive your request at least three (3) business days before the scheduled date of the transfer
If you call, we also may require you to put your request in writing and get it to us within fourteen (14) days after you call.
If you order us to stop one of these payments three (3) business days or more before the transfer is scheduled, we will be liable for your direct losses or damages.
Stop-payment orders may expire after six months from the date of your stop-payment request, and you are required to renew it in order to ensure its continued effectiveness.

Qualifications & exceptions

  • The request must reach the Bank at least three business days before the scheduled transfer.
  • A phone request may require written confirmation within fourteen days.
  • The Bank's liability for direct losses applies when the stop order is timely and the Bank fails to comply.
  • The cardholder should also contact an authorized merchant.
  • Stop-payment orders may expire after six months and must be renewed.

Not stated here

  • The agreement does not state every method's processing time beyond the three-business-day requirement.

Charges & Financial Obligations · Restriction or exception

A Pre-purchase Loan can intercept or mismatch a recurring transaction, and the Bank is not responsible for matching

If the cardholder takes out a Pre-purchase Loan and a recurring transaction is charged during the Loan's authorization window, the recurring transaction may be declined or may become associated with the Loan. The block gives an example: a grocery-store Pre-purchase Loan might cause a cell-phone bill recurring transaction during the authorization period to be declined or inadvertently match the grocery Loan. If a purchase is misattributed to a Loan, the cardholder should contact Affirm as soon as possible at affirm.com/help/debit or (855) 423-3729 to match the Loan correctly. The Bank is not responsible for matching a Card transaction to a Loan.

Details
Condition
Recurring transaction charged during a Pre-purchase Loan's authorization window
What it does
Contact Affirm at the help center or (855) 423-3729 to correct a misattribution
Exception
Bank not responsible for matching a Card transaction to a Loan

Supporting quotations

If you take out a Pre-purchase Loan, and a recurring transaction is charged during the authorization window of that Loan, the recurring transaction may be declined or may become associated with the Loan.
If a purchase is misattributed to a Loan, please contact us as soon as possible at our help center at affirm.com/help/debit or call us at (855) 423-3729 to match the Loan correctly.
Bank is not responsible for matching a Card transaction to a Loan.

Qualifications & exceptions

  • The recurring transaction must occur during the Pre-purchase Loan's authorization window.
  • The recurring transaction may be declined or inadvertently associated with the Loan.
  • The cardholder is directed to Affirm to correct a misattribution.
  • The Bank disclaims responsibility for matching a Card transaction to a Loan.

Not stated here

  • The agreement does not state how often a particular recurring merchant will fall inside a Loan window.

Account & Service Control · Company practice

Statements are monthly through the App, at least quarterly, with charge-off and bankruptcy rules

Affirm makes a periodic Statement available for the Card Account each month, covering activity on the Card and Card Account and a summary of current installment loans during each monthly cycle. Affirm may make Statements available through the App and has made the Statement available on the day it notifies the cardholder that it is available. If the Card Account balance has charged off, Affirm may provide quarterly Statements. If the cardholder has filed for bankruptcy before a Statement is made available, the Statement is informational only and is not an attempt to collect a debt. If the cardholder does not make a transfer in a monthly cycle, Affirm may not provide a Statement for that cycle but will provide one at least quarterly.

Details
What it does
Make a monthly Statement available through the App
Condition
Charged-off balance may receive quarterly Statements
Condition
No transfer in a cycle may mean no Statement, but at least quarterly

Supporting quotations

Affirm will make available to you a periodic statement ("Statement") for your Card Account per month, covering activity on your Card and Card Account and a summary of your current installment loans during each monthly cycle.
Affirm may make your Statements available through the App. Affirm has made the Statement available to you on the day Affirm notifies you that the Statement is available.
If your Card Account balance has charged off, Affirm may provide you with quarterly Statements.
In the event you do not make a transfer in a particular monthly cycle, Affirm may not provide you with a Statement; notwithstanding, Affirm will provide you with a Statement at least quarterly.

Qualifications & exceptions

  • Statements cover Card and Card Account activity plus a summary of current installment loans.
  • Statements may be delivered through the App and are treated as available on the notification day.
  • Charged-off accounts may receive quarterly Statements.
  • A bankruptcy filing makes the Statement informational only, not a debt-collection attempt.
  • No transfer in a cycle may mean no Statement for that cycle, but at least quarterly statements are promised.

Not stated here

  • The agreement does not state the exact monthly statement date or delivery time beyond the App notification.

Security & Safeguards · Procedure

Replacement Card requests require identifying information, and a lost or stolen Card must be reported immediately

To replace the Card for any reason, the cardholder can call (855) 423-3729 or submit a request at affirm.com/help/debit. The cardholder must provide personal information that may include the last four digits of the Card number, full name and knowledge of the Card transaction history. If the cardholder believes the Card has been lost or stolen, the cardholder must immediately notify the Bank and disable the Card by calling (855) 423-3729. Section XVI provides more information about liability for transactions made with a lost or stolen Card. The Bank may cancel a Card that has been disabled for sixty calendar days or longer.

Details
What it does
Request a replacement Card by phone or at the help center
Condition
Provide last four Card digits, full name and transaction-history knowledge
What it does
Immediately notify the Bank and disable a lost or stolen Card
Condition
Card disabled for sixty days or longer may be canceled

Supporting quotations

If you need to replace the Card for any reason, call (855) 423-3729 or submit a request on affirm.com/help/debit to request a replacement.
You will be required to provide personal information which may include the last four digits of your Card number, your full name and knowledge of the Card transaction history.
If you believe the Card has been lost or stolen, you must immediately notify us and disable it by calling us at (855) 423-3729.
We may cancel any Card that has been disabled for sixty (60) calendar days or longer.

Qualifications & exceptions

  • Replacement requests may require the last four Card digits, full name and transaction-history knowledge.
  • A lost or stolen Card must be reported and disabled immediately by phone.
  • Liability for lost or stolen Card transactions is addressed in Section XVI.
  • A Card disabled for sixty calendar days or longer may be canceled.

Not stated here

  • The agreement does not state every identity-verification step for a replacement request.

Sharing & Disclosure · Permission or license

The Bank may disclose Card Account information in seven listed situations

The Bank may disclose information to third parties about the Card, Card Account or the transactions made with the Card: (1) where necessary to complete transactions, including the fact that the cardholder has a relationship with the Bank; (2) to verify the existence and condition of the Card to a third party such as a merchant; (3) to comply with government agency, court order or other legal reporting requirements; (4) with the cardholder's written permission; (5) to the Bank's and its employees, auditors, affiliates, service providers or attorneys as needed; (6) to collect funds the cardholder may owe; and (7) as otherwise provided in the Bank's Privacy Notice.

Details
Who
The Bank
What it does
May disclose Card, Card Account and transaction information in seven listed situations
Condition
Additional terms in the Bank's Privacy Notice, which is linked but not supplied

Supporting quotations

The Bank may disclose information to third parties about your Card, Card Account or the transactions you make using your Card: (1) where it is necessary for completing transactions, including the fact that you have a relationship with the Bank; (2) in order to verify the existence and condition of your Card for a third party, such as a merchant; (3) in order to comply with government agency, court order, or other legal reporting requirements; (4) if you give the Bank your written permission; (5) to our and the Bank's employees, auditors, affiliates, service providers, or attorneys as needed; (6) in order to collect funds you may owe us; and (7) as otherwise provided in the Bank's Privacy Notice.

Qualifications & exceptions

  • The list contains seven situations and uses "may," not a promise to disclose in every case.
  • Disclosure for transactions includes the fact of the cardholder's relationship with the Bank.
  • The Bank's Privacy Notice supplies additional disclosure terms.
  • Written permission is required for the fourth category.

Not stated here

  • The Bank's Privacy Notice is linked but not supplied in this saved source, so its additional disclosure terms are not analyzed here.

Legal Rights & Agreement Rules · Restriction or exception

The Bank is liable for late or incorrect transfers but not consequential or special damages, subject to nine exceptions

The Bank and Service Provider will not be liable for consequential damages (including lost profits), extraordinary damages, special or punitive damages. If the Bank does not complete a transfer to or from the Card Account on time or in the correct amount under the agreement, it will be liable for the cardholder's losses or damages. The agreement lists exceptions: (1) insufficient funds in the Card Account or Linked External Account through no fault of the Service Provider or Bank; (2) a merchant refuses the Card or cash back; (3) an ATM lacks enough cash; (4) a terminal does not operate properly and the cardholder knew of the problem when initiating the transaction; (5) access is blocked after the cardholder reported the Card lost or stolen; (6) a hold, legal process or other encumbrance restricts the funds; (7) the Service Provider or Bank has reason to believe the transaction is unauthorized; (8) circumstances beyond their control, such as fire, flood or computer or communication failure, prevent completion despite reasonable precautions; or (9) any other exception in the agreement. The cardholder may call (855) 423-3729 to find out whether an electronic fund transfer was completed.

Details
Exception
No liability for consequential, extraordinary, special or punitive damages
What it does
Bank liable for losses or damages for a late or incorrect transfer, subject to exceptions
Condition
Nine listed exceptions, including insufficient funds, terminal problems and circumstances beyond control

Supporting quotations

In no event will Bank or Service Provider be liable for consequential damages (including lost profits), extraordinary damages, special or punitive damages.
If we do not complete a transfer to or from your Card Account on time or in the correct amount according to our Agreement with you, we will be liable for your losses or damages. However, there are some exceptions.
We will not be liable, for instance: (1) if, through no fault of Service Provider or of the Bank, you do not have enough funds available in your Card Account or Linked External Account to complete the transaction;
(9) any other exception stated in this Agreement with you. You may call us at (855) 423-3729 to find out whether any electronic fund transfer you requested was successfully completed.

Qualifications & exceptions

  • The liability for late or incorrect transfers is limited to the cardholder's losses or damages.
  • The Bank and Service Provider disclaim consequential, extraordinary, special and punitive damages.
  • The nine listed exceptions can eliminate liability.
  • The eighth exception requires circumstances beyond the Bank's or Service Provider's control despite reasonable precautions.

Not stated here

  • The agreement does not quantify damages for a particular failed transfer.

Security & Safeguards · Procedure

The cardholder must protect access codes and report loss, theft or unauthorized transfers at once

The cardholder agrees to exercise reasonable control over PINs, user IDs, passwords and any other Access Code related to the Card Account or used to access it, and over the Card. The cardholder must tell the Bank at once if the Card or an Access Code is lost, stolen or compromised by calling (855) 423-3729. The cardholder should also call, submit a request at affirm.com/help/debit, or write to Affirm, Inc., 14039 Puritas Avenue, P.O. Box 35909, Cleveland, OH 44135 if an electronic transfer was made using Card or account information without permission.

Details
What it does
Exercise reasonable control over Access Codes and the Card
What it does
Tell the Bank at once by phone if the Card or Access Code is lost, stolen or compromised
What it does
Report an unauthorized electronic transfer by phone, web request or written address

Supporting quotations

You agree to exercise reasonable control over your PIN(s); user ID(s); and password(s) and any other access code or credential related to your Card Account or used to access your Card Account (each, an "Access Code") and your Card.
Tell us AT ONCE if you believe your Card or Access Code has been lost, stolen or compromised by calling (855) 423-3729.
You should also call us at the number set forth in this Section or you may submit a request on affirm.com/help/debit or write us at Affirm, Inc., 14039 Puritas Avenue, P.O. Box 35909, Cleveland, OH 44135 if you believe an electronic transfer has been made using the information from your Card or Account without your permission.

Qualifications & exceptions

  • Reasonable control covers PINs, user IDs, passwords, any other Access Code and the Card.
  • The cardholder must report loss, theft or compromise at once by phone.
  • A written or web request is also described for an unauthorized electronic transfer, at the listed address.

Account & Service Control · Permission or license

Affirm services Loans and the Bank may rely on Affirm's instructions for Card purchases and Loans

Affirm Inc. and Affirm Lending Services are responsible for servicing Loans, as Lender or as a service provider to the Lender, including communications with the cardholder. Affirm provides access to submit loan applications associated with Card purchases through the App. Through use of the Card and the App, the cardholder provides instructions to Affirm for Card purchases and associated Loans. The cardholder authorizes and agrees that the Bank may rely on instructions provided by Affirm on the cardholder's behalf.

Details
Who
Affirm Inc. and Affirm Lending Services
What it does
Service Loans and communicate with the cardholder
Condition
Bank may rely on Affirm's instructions for Card purchases and Loans

Supporting quotations

Affirm Inc. and Affirm Lending Services are responsible for servicing Loans, as Lender or service provider to Lender (as applicable), including any communications with you.
Through your use of the Card and the App, you are providing instructions to Affirm for Card purchases and associated Loans. You authorize and agree that Bank may rely on instructions provided by Affirm on your behalf.

Qualifications & exceptions

  • Affirm's Loan-servicing role may be as the Lender or as a service provider to the Lender.
  • The cardholder's use of the Card and App is treated as providing instructions to Affirm.
  • The Bank may rely on Affirm's instructions on the cardholder's behalf.

Not stated here

  • The agreement does not describe every instruction Affirm may give the Bank.

Security & Safeguards · Procedure

Report a lost or stolen Card or unauthorized transfer at once; liability is $50 if reported within two days

The cardholder must tell the Bank at once if the Card, any Access Code or device used to access the Card Account is lost or stolen, if an electronic fund transfer was made from the Card Account without permission, or if someone has transferred or may transfer money without authorization. The cardholder may report by calling (855) 423-3729, submitting a webform at affirm.com/help/debit, writing to Affirm, Inc., 14039 Puritas Avenue, P.O. Box 35909, Cleveland, OH 44135, or in some cases through the App. Telephoning is described as the best way to keep possible losses down. The cardholder could lose all the money in the Card Account and Linked External Account. If the cardholder tells the Bank within two Business Days after learning of the loss or theft of the Access Code, Card or device, liability for unauthorized transactions on the Card Account is limited to $50 if someone accesses the account without permission.

Details
What it does
Report lost or stolen Card, Access Code or unauthorized transfer at once
Condition
Report within two Business Days after learning of the loss or theft
What it covers
Liability limited to $50 for unauthorized transactions
Condition
Potential loss includes all money in the Card Account and Linked External Account

Supporting quotations

Tell us AT ONCE if you believe that your Card or any Access Code or device you use to access your Card Account has been lost or stolen, that an electronic fund transfer has been made from your Card Account without your permission, or that someone has transferred or may transfer money from your Card Account without your authorization.
You could lose all the money in your Card Account and Linked External Account.
If you tell us within two Business Days after you learn of the loss or theft of your Access Code, Card or device, your liability for unauthorized transactions on your Card Account will be limited to $50 if someone accesses your Card Account without your permission.

Qualifications & exceptions

  • The report should be made at once, using phone, webform, written address or possibly the App.
  • The $50 cap applies if the cardholder tells the Bank within two Business Days after learning of the loss or theft.
  • The potential loss described includes all money in the Card Account and Linked External Account.

Not stated here

  • The agreement does not state every fact the Bank will consider in deciding whether an access was unauthorized.

Security & Safeguards · Restriction or exception

Failing to report within two business days can raise liability to $500

If the cardholder does not tell the Bank within two Business Days after learning of the loss or theft of an Access Code, Card or device, and the Bank can prove it could have stopped someone from using the Access Code, Card or device without permission had the cardholder told it, the cardholder could lose as much as $500.

Details
Condition
No report within two Business Days after learning of loss or theft
Condition
Bank can prove it could have stopped the unauthorized use with timely notice
What it covers
Potential loss of as much as $500

Supporting quotations

If you do NOT tell us within 2 Business Days after you learn of the loss or theft of your Access Code, Card or device, and we can prove we could have stopped someone from using your Access Credentials, Code or device without your permission if you had told us, you could lose as much as $500.

Qualifications & exceptions

  • The higher exposure applies only if the Bank can prove it could have stopped the unauthorized use with timely notice.
  • The stated maximum exposure in this block is $500.

Security & Safeguards · Procedure

Statement errors must be reported within 60 days of the first statement, with a good-reason extension

If a statement shows transactions the cardholder did not make, including transactions made on the Card Account by Card, code or other means, the cardholder must notify the Bank at once. If the cardholder does not notify the Bank within sixty days after becoming aware of the transaction and/or after the statement was made available, the cardholder may not get back any value lost after the sixty days if the Bank can prove it could have stopped someone from taking the value had it been notified in time. If a good reason, such as a long trip or a hospital stay, kept the cardholder from telling the Bank, the Bank will extend the time periods.

Details
What it does
Notify the Bank at once of unauthorized statement transactions
Condition
60 days after awareness or statement availability; later value may not be recovered if timely notice could have stopped the loss
Exception
Good reason such as a long trip or hospital stay extends the time periods

Supporting quotations

Also, if your statement shows transactions you did not make, including those made on your Card Account by Card, code or other means, notify us at once.
If you do not notify us within sixty (60) days after you become aware of the transaction and/or after the statement was made available to you, you may not get back any value you lost after the sixty (60) days if we can prove that we could have stopped someone from taking the value if you had notified us in time.
If a good reason (such as a long trip or a hospital stay) kept you from telling us, we will extend the time periods.

Qualifications & exceptions

  • The 60-day period runs from awareness of the transaction and/or from when the statement was made available.
  • Recovery can be denied for value lost after the 60 days if the Bank can prove timely notice would have stopped the loss.
  • A good reason such as a long trip or hospital stay extends the time periods.

Not stated here

  • The agreement does not define every good reason that will extend the period.

Security & Safeguards · Restriction or exception

The cardholder must cooperate with recovery, provide replacement security, and sharing access counts as authorized

Subject to applicable law, the cardholder agrees to cooperate completely with the Bank in attempts to recover funds from unauthorized users and to assist in their prosecution. The Bank may issue replacement Cards or Access Codes only after the cardholder provides proof and security or indemnification the Bank requires. The Bank may deactivate the Card or Card Account to prevent future losses, and the Card Account may be temporarily unavailable until a replacement Card is received and activated. If the cardholder shares a Card or Access Code with another person, that person's use may be considered authorized. If the cardholder authorizes another person to use the Card or Access Code, the cardholder is liable for all transactions arising from that use except as otherwise set forth in the agreement. The Bank's liability for an unauthorized transaction is limited to reimbursing the face amount of the unauthorized transaction and any other amounts required by applicable law. A transaction is unauthorized if the cardholder did not initiate it, did not give permission for it, and does not benefit from it in any way.

Details
What it does
Cooperate with recovery and prosecution of unauthorized users
Condition
Replacement may require proof and security or indemnification
Condition
Sharing a Card or Access Code may make the other person's use authorized
What it covers
Unauthorized means not initiated, not permitted and no benefit

Supporting quotations

Subject to applicable law, you also agree to cooperate completely with us and the Bank in attempts to recover funds from unauthorized users and to assist in their prosecution.
The Bank may issue replacement Card(s) or Access Code(s), but only after you have provided such proof and security or indemnification as the Bank may require.
If you share your Card(s) or Access Code(s) with another person, use of your Card Account by that person may be considered as authorized.
A transaction is unauthorized if it is not initiated by you, you did not give permission to make the transaction and you do not benefit from the transaction in any way.

Qualifications & exceptions

  • Cooperation with recovery and prosecution is required, subject to applicable law.
  • Replacement may require proof and security or indemnification.
  • The Card or Card Account may be deactivated and temporarily unavailable.
  • Sharing a Card or Access Code may make the other person's use authorized, with liability for the cardholder.
  • The Bank's liability is limited to the face amount of the unauthorized transaction and amounts required by law.
  • A transaction is unauthorized only if the cardholder did not initiate it, did not permit it and does not benefit from it.

Not stated here

  • The agreement does not state what proof or security the Bank may require in a particular case.

Security & Safeguards · Company commitment

Visa Zero Liability requires reasonable care and prompt reporting and excludes commercial and anonymous prepaid cards

Under Visa Rules, the cardholder will not be held responsible for unauthorized transactions if the cardholder used reasonable care in protecting the Card from loss or theft and promptly reported to the Bank when the cardholder knew the Card was lost or stolen. Zero Liability does not apply to Visa payment cards used for commercial purposes or to anonymous prepaid cards until the cardholder's identity has been registered with the Bank.

Details
Condition
Reasonable care protecting the Card and prompt report of loss or theft
Exception
No Zero Liability for commercial-use cards or anonymous prepaid cards before identity registration

Supporting quotations

Under Visa Rules, you will not be held responsible for unauthorized transactions if you have used reasonable care in protecting your Card from loss or theft and you have promptly reported to us when you knew that your Card was lost or stolen.
Zero Liability does not apply to Visa payment cards that are used for commercial purposes or anonymous prepaid cards (until such time as the identity of the cardholder has been registered with us).

Qualifications & exceptions

  • The protection requires reasonable care in protecting the Card and prompt reporting after learning of loss or theft.
  • Zero Liability does not apply to cards used for commercial purposes.
  • Zero Liability does not apply to anonymous prepaid cards until identity registration.

Not stated here

  • The Visa Rules themselves are not supplied in this saved source.

Account & Service Control · Procedure

Error disputes must be reported within 60 days of the first statement, using the listed contacts

For errors or questions about electronic fund transfers, the cardholder should visit affirm.com/help/debit to submit a webform, call (855) 423-3729, or write to Affirm, Inc., 14039 Puritas Avenue, P.O. Box 35909, Cleveland, OH 44135 as soon as possible if the cardholder thinks a statement or receipt is wrong or needs more information about a listed transfer. The cardholder may also have the option to notify through the App. The Bank must hear from the cardholder no later than sixty days after it sent the FIRST statement on which the problem or error appeared.

Details
What it does
Report an error or question by webform, phone or written address
When
No later than 60 days after the first statement showing the problem

Supporting quotations

In Case of Errors or Questions about your Electronic Fund Transfers, please visit us at affirm.com/help/debit to submit a webform or call us at (855) 423-3729 or write us at Affirm, Inc., 14039 Puritas Avenue, P.O. Box 35909, Cleveland, OH 44135 as soon as you can, if you think your statement or receipt is wrong or if you need more information about a transfer listed on the statement or receipt.
We must hear from you no later than sixty (60) days after we sent you the FIRST statement on which the problem or error appeared.

Qualifications & exceptions

  • The 60-day deadline runs from the first statement on which the problem or error appeared.
  • The cardholder may use the webform, phone, written address or possibly the App.

Account & Service Control · Procedure

An error report should include the cardholder's name, account number, a description and the dollar amount

The cardholder should tell the Bank the cardholder's name and account number, describe the error or transfer the cardholder is unsure about and explain as clearly as possible why the cardholder believes it is an error or why more information is needed, and tell the Bank the dollar amount of the suspected error. If the cardholder reports orally, the Bank may require that the complaint or question be sent in writing within ten business days.

Details
What it covers
Name, account number, description and dollar amount
Condition
Oral report may require written follow-up within ten business days

Supporting quotations

Tell us your name and account number.
Describe the error or transfer you are unsure about and explain as clearly as you can why you believe it is an error or why you need more information.
Tell us the dollar amount of the suspected error.
If you tell us orally, we may require that you send us your complaint or question in writing within ten (10) business days.

Qualifications & exceptions

  • The report should include name, account number, description and dollar amount.
  • An oral report may require written follow-up within ten business days.

Account & Service Control · Procedure

The Bank investigates errors within 10 business days, may take up to 45 days, and generally provides provisional credit

The Bank will determine whether an error occurred within 10 business days after hearing from the cardholder and will correct any error promptly. If it needs more time, it may take up to forty-five days to investigate. If it takes more time, it will credit the Card Account within ten business days for the amount the cardholder thinks is in error so the cardholder has full use of the money during the investigation. If the Bank asks for a written complaint or question and does not receive it within ten business days, it may not credit the Card Account.

Details
When
Initial determination within 10 business days; investigation may extend to 45 days
What it does
Credit the disputed amount within 10 business days when more time is needed
Exception
No credit if requested written confirmation is not received within 10 business days

Supporting quotations

We will determine whether an error occurred within 10 business days after we hear from you and will correct any error promptly. If we need more time, however, we may take up to forty-five (45) days to investigate your complaint or question.
If we decide to do this, we will credit your account within ten (10) business days for the amount you think is in error so that you will have full use of the money during the time it takes us to complete our investigation.
If we ask you to put your complaint or question in writing and we do not receive it within ten (10) business days, we may not credit your Card Account.

Qualifications & exceptions

  • The initial determination target is 10 business days.
  • The investigation may be extended to 45 days.
  • Provisional credit is provided within 10 business days for the disputed amount when more time is needed.
  • No provisional credit may be given if requested written confirmation is not received within 10 business days.

Account & Service Control · Procedure

New-account, point-of-sale and foreign-initiated error investigations may take up to 90 days

For errors involving new Card Accounts (an account where the first deposit occurs less than 30 days before the error), point-of-sale transactions or foreign-initiated transactions, the Bank may take up to 90 days to investigate the complaint or question. For new accounts, it may take up to twenty business days to credit the Card Account for the amount the cardholder thinks is in error.

Details
Condition
New account, point-of-sale or foreign-initiated transaction
When
Investigation up to 90 days; new-account credit up to 20 business days

Supporting quotations

For errors involving new Card Accounts (an account where the first deposit to the account occurs less than 30 days before the error), point-of-sale, or foreign-initiated transactions, we may take up to 90 days to investigate your complaint or question.
For new accounts, we may take up to twenty (20) business days to credit your Card Account for the amount you think is in error.

Qualifications & exceptions

  • The 90-day investigation period applies to new accounts, point-of-sale and foreign-initiated transactions.
  • For new accounts, provisional credit may take up to twenty business days.
  • A new account is one where the first deposit occurs less than 30 days before the error.

Account & Service Control · Company commitment

The Bank reports error-investigation results within three business days and explains a no-error finding in writing

The Bank will tell the cardholder the results within three business days after completing its investigation. If it decides there was no error, it will send a written explanation. The cardholder may ask for copies of the documents used in the investigation.

Details
What it does
Report investigation results within three business days
Condition
Written explanation if no error; cardholder may request documents

Supporting quotations

We will tell you the results within three (3) business days after completing our investigation. If we decide that there was no error, we will send you a written explanation. You may ask for copies of the documents that we used in our investigation.

Qualifications & exceptions

  • The three-business-day period runs after the investigation is completed.
  • A no-error decision comes with a written explanation.
  • The cardholder may request copies of the documents used.

Legal Rights & Agreement Rules · Restriction or exception

Class action waiver: claims must be brought individually, with limited public injunctive relief

The cardholder agrees to bring claims against the Bank or any other Covered Party only on an individual basis and not as a plaintiff or class member in any purported class or representative action or proceeding. Unless both the cardholder and the Bank or Covered Party agree otherwise, a court or arbitrator may not consolidate or join more than one person's or party's claims and may not preside over any consolidated, representative or class proceeding. The arbitrator or court may award relief, including monetary, injunctive and declaratory relief, only in favor of the individual party seeking relief and only to the extent necessary to provide relief for that party's individual claims. The exception is that the cardholder may pursue, and the arbitrator or court may award, public injunctive relief under applicable law to the extent required for the enforceability of this provision.

Details
Condition
Claims only on an individual basis, not as a class or representative plaintiff or member
Condition
No consolidation or joinder without both parties' agreement
Exception
Public injunctive relief may be pursued and awarded as required for enforceability

Supporting quotations

YOU AGREE THAT YOU MAY BRING CLAIMS AGAINST THE BANK OR ANY OTHER COVERED PARTY ONLY ON AN INDIVIDUAL BASIS AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE ACTION OR PROCEEDING.
UNLESS BOTH YOU AND THE BANK AGREE OR COVERED PARTY OTHERWISE, A COURT OR ARBITRATOR MAY NOT CONSOLIDATE OR JOIN MORE THAN ONE PERSON'S OR PARTY'S CLAIMS AND MAY NOT OTHERWISE PRESIDE OVER ANY FORM OF A CONSOLIDATED, REPRESENTATIVE, OR CLASS PROCEEDING.
EXCEPT THAT YOU MAY PURSUE A CLAIM FOR AND THE ARBITRATOR OR COURT MAY AWARD PUBLIC INJUNCTIVE RELIEF UNDER APPLICABLE LAW TO THE EXTENT REQUIRED FOR THE ENFORCEABILITY OF THIS PROVISION.

Qualifications & exceptions

  • The waiver is individual-only and covers class or representative actions or proceedings.
  • Joinder or consolidation is allowed only if both the cardholder and the Bank or Covered Party agree.
  • Relief is limited to the individual party and that party's claims.
  • Public injunctive relief remains available under applicable law to the extent required for enforceability.

Not stated here

  • The agreement does not identify which claims, if any, fall outside the waiver under applicable law.

Legal Rights & Agreement Rules · Context

Arbitration applies on either party's election and replaces court litigation

The arbitration section sets out the circumstances and procedures under which Claims, as defined in the agreement, are arbitrated instead of litigated in court upon the election of either party. The section warns the cardholder to read it carefully because it affects the cardholder's rights.

Details
What it does
Either party may elect arbitration instead of court litigation

Supporting quotations

This Section sets forth the circumstances and procedures under which Claims (as defined below) shall be arbitrated instead of litigated in court upon the election of either party.
PLEASE READ THIS SECTION CAREFULLY AS IT AFFECTS YOUR RIGHTS.

Qualifications & exceptions

  • Either party can elect arbitration.
  • The section applies to Claims as defined later in the arbitration section.
  • Arbitration replaces court litigation when elected.

Not stated here

  • The detailed procedures and opt-out are in later blocks; this block only introduces them.

Legal Rights & Agreement Rules · Context

The arbitration Claim definition is broad and covers the Bank, Service Provider, affiliates and named third parties

In the arbitration section, "Claim" means any claim, dispute or controversy between the cardholder and the Bank, Service Provider or their wholly or majority-owned subsidiaries, affiliates, licensees, predecessors, successors, assigns and all of their agents, employees, directors and representatives (each a "Covered Party"). It arises from or relates to the Card or the agreement as well as any related or prior agreement or the relationships resulting from the agreement, including the validity, enforceability or scope of the arbitration section or the agreement. The definition includes claims of every kind and nature, including initial claims, counterclaims, cross-claims and third-party claims, and claims based on contract, tort, fraud, other intentional torts, statutes, regulations, common law and equity. It is to be given the broadest possible meaning that will be enforced, with examples including the Card, the amount of available funds, advertisements and statements, benefits and services, and enrollment for the Card. For this section, "we" and "us" also include the Bank, Service Provider, their agents, retailers, subsidiaries, affiliates, licensees, predecessors, successors and assigns, and their agents, employees, directors and representatives; they include a third party using or providing a product, service or benefit in connection with the Cards or Card Account if that third party is named as a co-party or files a Claim with or against the Bank or Service Provider. "You" and "yours" include all persons or entities approved to have or use a Card or Card Account, including contractually obligated persons and additional cardholders.

Details
What it covers
Broad Claim definition covering the Card, agreement, related agreements and relationships
Condition
Third parties included if named as co-parties or if they file a Claim with or against the Bank or Service Provider
What it covers
"You" includes approved users, obligated persons and additional cardholders

Supporting quotations

the term "Claim" means any claim, dispute or controversy between you and Bank, Service Provider, or any of their respective wholly or majority-owned subsidiaries, affiliates, licensees, predecessors, successors, and assigns, and all of their agents, employees, directors and representatives (each, a "Covered Party"), arising from or relating to the Card or this Agreement as well as any related or prior agreement that you may have had with us or the relationships resulting from this Agreement, including the validity, enforceability or scope of this Arbitration Section or the Agreement
"Claim" includes claims of every kind and nature, including but not limited to initial claims, counterclaims, cross-claims and third-party claims and claims based upon contract, tort, fraud and other intentional torts, statutes, regulations, common law and equity.
The term "Claim" is to be given the broadest possible meaning that will be enforced
As solely used in this Arbitration Section, the terms "you" or "yours" shall mean all persons or entities approved by us to have and/or use a Card or Card Account, including but not limited to all persons or entities contractually obligated under any of the Agreements and all additional cardholders.

Qualifications & exceptions

  • The definition applies "as used in this Arbitration Section."
  • The examples of Covered Parties and Claims are illustrative, not a closed list.
  • Third parties are included only if named as a co-party or if they file a Claim with or against the Bank or Service Provider.
  • "You" includes approved users, contractually obligated persons and additional cardholders, not only the primary cardholder.

Not stated here

  • The agreement does not resolve how a court or arbitrator will apply the broad definition to a particular dispute.

Legal Rights & Agreement Rules · Procedure

Before arbitration, a written Notice of Dispute must be sent by certified mail and 60 days must pass

The arbitration section says Covered Parties are always interested in resolving disputes amicably and efficiently, and most concerns can be resolved by contacting customer support at (855) 423-3729. If those efforts fail, a party intending to seek arbitration must first send the other a written Notice of Dispute by certified mail. Notice to the Bank or Service Provider goes to Affirm, Inc., 14039 Puritas Avenue, P.O. Box 35909, Cleveland, OH 44135. Notice to the cardholder may be sent to the address on file. The Notice must describe the nature and basis of the Claim and set forth the specific relief sought. If the Claim is not resolved within 60 calendar days after the Notice is received, the cardholder or Covered Party may commence arbitration.

Details
What it does
Send a written Notice of Dispute by certified mail before arbitration
What it covers
Notice must state the nature and basis of the Claim and the specific relief sought
When
60 calendar days after receipt before arbitration may commence

Supporting quotations

Covered Parties are always interested in resolving disputes amicably and efficiently, and most customer concerns can be resolved quickly and to your satisfaction by contacting customer support at (855) 423-3729.
a party who intends to seek arbitration must first send to the other, by certified mail, a written Notice of Dispute ("Notice").
The Notice must (a) describe the nature and basis of the Claim or dispute and (b) set forth the specific relief sought.
If you do not resolve the Claim with the Covered Party within 60 calendar days after the Notice is received, you or the Covered Party, as applicable, may commence an arbitration proceeding.

Qualifications & exceptions

  • The Notice must be in writing and sent by certified mail.
  • The Notice must describe the Claim's nature and basis and the specific relief sought.
  • The 60-calendar-day waiting period runs from receipt of the Notice.
  • Customer support contact at (855) 423-3729 is encouraged first.

Not stated here

  • The agreement does not say what happens if the Notice is defective or sent to the wrong address.

Legal Rights & Agreement Rules · Procedure

Arbitration uses JAMS or AAA, and the cardholder can switch administrators within 30 days of the Bank's selection

Any Claim is resolved by arbitration under the arbitration provision and the code of procedures of the national arbitration organization to which the Claim is referred when it is filed. Claims are referred to either Judicial Arbitration and Mediation Services (JAMS) or the American Arbitration Association (AAA), as selected by the party electing arbitration. If the Bank's selection is unacceptable to the cardholder, the cardholder has the right within thirty days after receiving notice of the election to select the other listed organization to serve as administrator. The block lists contact details for JAMS and AAA.

Details
What it covers
JAMS or AAA, selected by the party electing arbitration
Condition
Cardholder may switch administrators within 30 days after notice of the Bank's selection

Supporting quotations

Any Claim shall be resolved, upon the election by you or us, by arbitration pursuant to this Arbitration Provision and the code of procedures of the national arbitration organization to which the Claim is referred in effect at the time the Claim is filed.
Claims shall be referred to either Judicial Arbitration and Mediation Services ("JAMS") or the American Arbitration Association ("AAA"), as selected by the party electing to use arbitration.
If a selection by us of one of these organizations is unacceptable to you, you shall have the right within thirty (30) days after you receive notice of our election to select the other organization listed to serve as arbitrator administrator.

Qualifications & exceptions

  • The party electing arbitration selects JAMS or AAA.
  • The cardholder may switch to the other organization within 30 days after notice of the Bank's selection.
  • The relevant organization's code of procedures applies.

Not stated here

  • The JAMS and AAA rules themselves are not supplied in this saved source.

Legal Rights & Agreement Rules · Restriction or exception

Electing arbitration waives court litigation and jury trial and uses a neutral arbitrator

If a Claim has arisen or may arise between the cardholder and the Bank, whether arising out of or relating to the agreement (including an alleged breach), the Card or Card Account, services under the agreement, advertising, or any other aspect of the relationship or transactions, and the dispute is not resolved informally, the cardholder and the Bank agree that upon demand by either party the dispute will be resolved exclusively through final and binding arbitration rather than in court. By entering the agreement, the cardholder and the Bank are each waiving the right to a trial by jury or to participate in a class action to resolve any Claim against a Covered Party. The cardholder's rights will be determined by a neutral arbitrator, not a judge or jury.

Details
Condition
A Claim arises and informal resolution fails
What it does
Resolve exclusively through final and binding arbitration on either party's demand
Exception
Waiver of jury trial and class action participation
What it covers
Rights determined by a neutral arbitrator, not a judge or jury

Supporting quotations

if a Claim has arisen or may arise between you and us, whether arising out of or relating to this Agreement (including any alleged breach), your Card or Card Account, services provided under this Agreement, any advertising, or any other aspect of the relationship or transactions between us, and you are not able to resolve the dispute or Claim informally as described above, you and we agree that upon demand by you or us, the dispute or claim will be resolved exclusively through final and binding arbitration, rather than a court
You agree that, by entering into this Agreement, you and we are each waiving the right to a trial by jury or to participate in a class action to resolve any Claim against a Covered Party.
Your rights will be determined by a neutral arbitrator, not a judge or jury.

Qualifications & exceptions

  • Arbitration applies on demand by either party after informal resolution fails.
  • The scope covers the agreement, Card, Card Account, services, advertising and the relationship or transactions.
  • The waiver covers jury trial and class action participation.
  • A neutral arbitrator, not a judge or jury, determines the cardholder's rights.

Not stated here

  • The agreement does not say how a dispute about the arbitration section's own scope is resolved if the parties disagree.

Legal Rights & Agreement Rules · Restriction or exception

Arbitration limits discovery and class or representative participation, and the award is final

If arbitration is chosen by any party, neither the cardholder nor the Bank will have the right to litigate the Claim in court or have a jury trial, or to engage in discovery except as provided in the JAMS or AAA Code. The cardholder will not have the right to participate in a representative capacity or as a member of any class of claimants for a Claim subject to arbitration. The arbitrator shall not conduct a class arbitration or a joint arbitration except as set forth in the agreement. The arbitrator's decision is final and binding. The block warns that other rights the cardholder would have in court may not be available in arbitration.

Details
Condition
Arbitration chosen by any party
Exception
No court litigation or jury trial; discovery only under the JAMS or AAA Code
Condition
No representative-capacity or class-member participation; no class or joint arbitration except as set out
What it covers
Arbitrator's decision final and binding; some court rights may not be available

Supporting quotations

IF ARBITRATION IS CHOSEN BY ANY PARTY WITH RESPECT TO A CLAIM, NEITHER YOU NOR WE WILL HAVE THE RIGHT TO LITIGATE THAT CLAIM IN COURT OR HAVE A JURY TRIAL ON THAT CLAIM, OR TO ENGAGE IN DISCOVERY EXCEPT AS PROVIDED FOR IN THE CODE OF PROCEDURES OF JAMS OR AAA, AS APPLICABLE (THE "CODE").
FURTHER, YOU WILL NOT HAVE THE RIGHT TO PARTICIPATE IN A REPRESENTATIVE CAPACITY OR AS A MEMBER OF ANY CLASS OF CLAIMANTS PERTAINING TO ANY CLAIM SUBJECT TO ARBITRATION. THE ARBITRATOR SHALL NOT CONDUCT A CLASS ARBITRATION OR A JOINT ARBITRATION, EXCEPT AS SET FORTH BELOW.
THE ARBITRATOR'S DECISION WILL BE FINAL AND BINDING. NOTE THAT OTHER RIGHTS THAT YOU WOULD HAVE IF YOU WENT TO COURT ALSO MAY NOT BE AVAILABLE IN ARBITRATION.

Qualifications & exceptions

  • Discovery is limited to what the applicable JAMS or AAA Code provides.
  • No representative-capacity or class-member participation.
  • Class or joint arbitration is not allowed except as the agreement sets out.
  • The award is final and binding, and some court rights may not be available.

Legal Rights & Agreement Rules · Restriction or exception

Arbitration is individual-only, with a public-injunctive-relief carve-out and no preclusive effect for non-parties

If either party elects arbitration, the Claim is arbitrated on an individual basis. There is no right or authority for Claims to be arbitrated on a class basis or in a representative capacity on behalf of the public, other cardholders or similarly situated persons. The arbitrator's authority is limited to Claims between the cardholder and the Bank, and the arbitrator's authority to make awards is limited to those parties. Claims by or against the cardholder may not be joined or consolidated in arbitration with Claims by or against someone else unless all parties agree in writing. If a Claim seeks injunctive relief and a court finally determines that the restrictions prohibiting the arbitrator from awarding third-party relief are unenforceable as to that claim, the public-injunctive-relief claim will be determined in court and any individual monetary claims will be arbitrated. No arbitration award will have preclusive effect on issues or claims in a dispute involving a non-party, and an award in a prior dispute involving other parties will not have preclusive effect in an arbitration between these parties.

Details
Condition
Either party elects arbitration
What it covers
Individual-basis arbitration; no class or representative claims
Condition
Arbitrator's authority limited to Claims and awards between the cardholder and the Bank
Exception
Public injunctive relief may go to court after a final unenforceability determination; monetary claims arbitrated
Condition
No preclusive effect on non-parties or from other parties' prior awards

Supporting quotations

If either party elects to resolve a Claim by arbitration, that Claim shall be arbitrated on an individual basis. There shall be no right or authority for any Claims to be arbitrated on a class action basis or on bases involving Claims brought in a purported representative capacity on behalf of the general public, other cardholders or other persons similarly situated.
The arbitrator's authority to resolve Claims is limited to Claims between you and us alone, and the arbitrator's authority to make awards is limited to you and us alone.
If a Claim is brought seeking injunctive relief and a court determines that the restrictions in this Arbitration Section prohibiting the arbitrator from awarding relief on behalf of third parties are unenforceable with respect to such claim (and that determination becomes final after all appeals have been exhausted), the claim for public injunctive relief will be determined in court and any individual claims seeking monetary relief will be arbitrated.
No arbitration award involving the parties will have any preclusive effect as to issues or claims in any dispute involving anyone who is not a party to the arbitration, nor will an arbitration award in prior disputes involving other parties have a preclusive effect in an arbitration between the parties to this Arbitration Section.

Qualifications & exceptions

  • Arbitration is individual-only.
  • The arbitrator's authority is limited to Claims and awards between the cardholder and the Bank.
  • Joinder or consolidation requires written agreement of all parties.
  • The public-injunctive-relief carve-out applies only after a final court determination that the restrictions are unenforceable as to that claim.
  • Arbitration awards have no preclusive effect on non-parties.

Not stated here

  • The agreement does not identify which claims a court would treat as public injunctive relief.

Legal Rights & Agreement Rules · Company practice

The Bank may advance arbitration fees, and the arbitrator decides who ultimately pays

At the cardholder's written request, the Bank will consider in good faith making a temporary advance of all or part of the filing, administrative or hearing fees for a Claim the cardholder initiates and seeks to arbitrate. At the conclusion of the arbitration or any appeal, the arbitrator or panel decides who will ultimately be responsible for the filing, administrative and hearing fees. If the cardholder incurs fees exceeding what they would have been in the state or federal court closest to the cardholder's billing address that would have had jurisdiction, the Bank will reimburse the excess unless the arbitrator or panel determines the fees were incurred without substantial justification.

Details
What it does
Consider a temporary advance of arbitration fees on written request
What it does
Arbitrator or panel decides ultimate fee responsibility
Condition
Reimburse fees above comparable court fees unless incurred without substantial justification

Supporting quotations

At your written request, we will consider in good faith making a temporary advance of all or part of the filing administrative and/or hearing fees for any Claim you initiate as to which you or we seek arbitration.
At the conclusion of the arbitration (or any appeal thereof), the arbitrator (or panel) will decide who will ultimately be responsible for paying the filing, administrative and/or hearing fees in connection with the arbitration (or appeal).
If and to the extent you incur filing, administrative and/or hearing fees in arbitration, including for any appeal, exceeding the amount they would have been if the Claim had been brought in the state or federal court which is closest to your billing address and would have had jurisdiction over the Claim, we will reimburse you to that extent unless the arbitrator (or panel) determines that the fees were incurred without any substantial justification.

Qualifications & exceptions

  • The fee advance requires a written request and is considered in good faith, not guaranteed.
  • The arbitrator or panel decides ultimate fee responsibility.
  • Reimbursement of excess fees is required unless the fees were incurred without substantial justification.
  • The comparison is to the court closest to the cardholder's billing address with jurisdiction.

Not stated here

  • The agreement does not state the amount of fees for a particular arbitration.

Legal Rights & Agreement Rules · Procedure

Arbitration is governed by the FAA and the selected organization's code, with a three-arbitrator appeal

The arbitration section is made under a transaction involving interstate commerce and is governed by the Federal Arbitration Act, 9 U.S.C. Sections 1-16, as amended (the FAA). The arbitration is governed by the applicable JAMS or AAA Code, except that this arbitration section controls if inconsistent, to the extent enforceable under the FAA. The arbitrator applies substantive law consistent with the FAA and applicable statutes of limitations, honors recognized privileges, and provides a brief written explanation of the decision on timely request. The arbitrator does not apply Federal or state rules of civil procedure or evidence. Either party may ask the arbitrator to expand discovery; the requesting party must copy the other, who may object within 15 days, and the arbitrator decides in sole discretion and notifies the parties within 20 days of the objection. The arbitrator takes reasonable steps to preserve individual and business privacy. Judgment on the award may be entered in any court with jurisdiction. The award is final and binding except for FAA appeal rights, and either party may appeal to a three-arbitrator panel administered by the same organization within 30 days of the written award. The panel considers anew the objected-to aspects, issues its decision within 120 days of the appellant's written notice, and decides by majority vote; that decision is final and binding. The arbitration proceeding and any ruling, decision or award are strictly confidential for all parties.

Details
What it covers
Federal Arbitration Act, 9 U.S.C. Sections 1-16, as amended
Condition
Arbitrator does not apply Federal or state rules of civil procedure or evidence
What it does
Three-arbitrator panel appeal within 30 days, decision within 120 days, majority vote
Condition
Proceeding and award strictly confidential

Supporting quotations

This Arbitration Section is made pursuant to a transaction involving interstate commerce, and shall be governed by the Federal Arbitration Act, 9 U.S.C. Sections 1-16, as it may be amended (the "FAA").
In conducting the arbitration proceeding, the arbitrator shall not apply the Federal or any state rules of civil procedure or rules of evidence.
The arbitrator's decision will be final and binding, except for any right of appeal provided by the FAA. However, any party can appeal that award to a three-arbitrator panel administered by the same arbitration organization, which shall consider anew any aspect of the initial award objected to by the appealing party.
All aspects of the arbitration proceeding, and any ruling, decision, or award by the arbitrator, will be strictly confidential for the benefit of all parties.

Qualifications & exceptions

  • The FAA governs the arbitration section.
  • The applicable JAMS or AAA Code applies except where the arbitration section controls to the extent enforceable under the FAA.
  • The arbitrator does not apply Federal or state rules of civil procedure or evidence.
  • Either party may request expanded discovery, subject to the other party's objections and the arbitrator's discretion.
  • The award is final and binding except for FAA appeal rights.
  • A three-arbitrator panel appeal must be noticed within 30 days and decided within 120 days.
  • The proceeding and award are strictly confidential.

Not stated here

  • The JAMS and AAA Codes and the FAA text are not supplied in this saved source.

Legal Rights & Agreement Rules · Context

The arbitration section survives termination, payment, collection and bankruptcy, and invalid parts are severable

The arbitration section survives termination of the Card, voluntary payment of the debt in full, any legal proceeding by the Bank to collect a debt owed by the cardholder, and any bankruptcy by the cardholder or the Bank. If any portion of the arbitration section is invalid or unenforceable under any principle or provision of law or equity consistent with the FAA, the remaining portions of the arbitration section, the agreement and any prior agreement remain enforceable.

Details
Condition
Card termination, full payment, collection proceeding or bankruptcy
Condition
Invalid portion under law or equity consistent with the FAA; remainder stays enforceable

Supporting quotations

This Arbitration Section shall survive termination of your Card as well as voluntary payment of the debt in full by you, any legal proceeding by us to collect a debt owed by you, and any bankruptcy by you or us.
If any portion of this Arbitration Section is deemed invalid or unenforceable under any principle or provision of law or equity, consistent with the FAA, it shall not invalidate the remaining portions of this Arbitration Section, the Agreement or any prior agreement you may have had with us, each of which shall be enforceable regardless of such invalidity.

Qualifications & exceptions

  • Survival covers Card termination, full payment, collection proceedings and bankruptcy by either party.
  • Severability is limited to a determination consistent with the FAA.
  • The rest of the arbitration section, the agreement and prior agreements remain enforceable if a portion is invalid.

Legal Rights & Agreement Rules · User right or choice

The cardholder can opt out of arbitration by signed written notice within 30 days, with name, address and loan number

To opt out of the arbitration section, the cardholder must send the Service Provider a signed notice within 30 calendar days after signing the agreement. The notice must be in writing and not electronic, addressed to Affirm, Attn. "Arbitration Opt Out", 14039 Puritas Avenue, P.O. Box 35909, Cleveland, OH 44135. The cardholder must provide a name, address and loan number and state that the cardholder opts out of the Arbitration Section. Opting out does not affect the other provisions of the agreement, and it applies only to this agreement.

Details
Condition
Written signed notice within 30 calendar days after signing the agreement
What it covers
Name, address, loan number and a statement opting out
What it does
Opting out leaves other provisions unaffected and applies only to this agreement

Supporting quotations

RIGHT TO OPT OUT: If you do not want this Arbitration Section to apply, you must send the Service Provider a signed notice within 30 calendar days after you sign the Agreement.
You must send the notice in writing (and not electronically) to Affirm, Attn. "Arbitration Opt Out", 14039 Puritas Avenue, P.O. Box 35909, Cleveland, OH 44135.
You must provide your name, address and loan number and state that you "opt out" of the Arbitration Section.
Opting out will not affect the other provisions of this Agreement. If you opt out, it will apply only to this Agreement.

Qualifications & exceptions

  • The opt-out notice must be signed and in writing, not electronic.
  • The deadline is 30 calendar days after signing the agreement.
  • The notice must include name, address and loan number and state that the cardholder opts out.
  • Opting out does not affect other provisions and applies only to this agreement.

Not stated here

  • The agreement does not say how delivery of the opt-out notice is proved.

Account & Service Control · Context

Mobile access may carry carrier charges and restrictions

The Bank may make certain services available via a mobile device or telephone. If the cardholder accesses services through a mobile device, the wireless carrier's standard charges, data rates and other fees may apply. Downloading, installing or using certain services on a mobile device may be prohibited or restricted by the carrier, and not all mobile services may work with all carriers or devices.

Details
Condition
Access services through a mobile device
Exception
Carrier charges and restrictions; not all services work with all carriers or devices

Supporting quotations

We may make certain services available via a mobile device or telephone. To the extent you access our services through a mobile device, your wireless service carrier's standard charges, data rates and other fees may apply.
In addition, downloading, installing, or using certain services on your mobile device may be prohibited or restricted by your carrier, and not all mobile services may work with all carriers or devices.

Qualifications & exceptions

  • Carrier charges, data rates and other fees may apply.
  • A carrier may prohibit or restrict downloading, installing or using certain services.
  • Not all mobile services work with all carriers or devices.

Not stated here

  • The agreement does not list the services affected or the carrier restrictions.

Sharing & Disclosure · Permission or license

The Bank may contact the cardholder by text or other electronic means and receive mobile-usage information

The cardholder agrees that the Bank and its service providers may communicate about the Card, Card Account and related services by SMS, MMS, text message or other electronic means to the cardholder's mobile device, and that certain information about the cardholder's use of the mobile services may be communicated to the Bank.

Details
What it does
Communicate about the Card, Card Account and related services by text or other electronic means
What it covers
Certain mobile-usage information may be communicated to the Bank

Supporting quotations

You agree that we and our service providers may communicate with you regarding your Card, Card Account, and related services by SMS, MMS, text message ("Text Messages") or other electronic means to your mobile device and that certain information about your usage of the mobile services may be communicated to us.

Qualifications & exceptions

  • Communication may use SMS, MMS, text message or other electronic means.
  • It concerns the Card, Card Account and related services.
  • Certain mobile-usage information may be communicated to the Bank.

Not stated here

  • The agreement does not describe the specific usage information or its retention here.

Sharing & Disclosure · Permission or license

The cardholder consents to autodialed, prerecorded and text communications and call recording

Notwithstanding any current or prior election to opt in or opt out of telemarketing calls, emails or Text Messages, the cardholder expressly consents to be contacted by the Bank, its agents, representatives, affiliates or anyone calling on its behalf for any and all purposes arising out of or relating to the Card Account or Card at any telephone number or physical or electronic address provided with information or questions about the Card or Card Account. The cardholder agrees the Bank may contact the cardholder in any way, including Text Messages and telephone calls using prerecorded messages or artificial voice, and calls and messages delivered using an automatic telephone dialing system or automatic texting system. Automated messages may play when the telephone is answered, whether by the cardholder or someone else. An agent or representative may leave a message on an answering machine, voice mail or by Text Message. The cardholder certifies, warrants and represents that the provided telephone numbers are the cardholder's contact numbers and that the cardholder is permitted to receive calls at each. The cardholder agrees to promptly alert the Bank when stopping use of or changing a telephone number, email address or mailing address. The cardholder also agrees the Bank may contact by email at any address provided or later provided, subject to the right to unsubscribe from such emails. The Bank may listen to and/or record phone calls between the cardholder and its representatives without notice as permitted by applicable law, for example for quality monitoring.

Details
What it does
Contact the cardholder by autodialer, prerecorded or artificial voice, text message or email
Condition
Any telephone number or address provided with Card information or questions
Condition
Cardholder represents the numbers are theirs and may receive calls
What it does
Listen to and record calls without notice as permitted by law

Supporting quotations

Notwithstanding any current or prior election to opt in or opt out of receiving telemarketing calls, e-mails or Text Messages from us, our agents, representatives, affiliates, or anyone calling on our behalf, you expressly consent to be contacted by us, our agents, representatives, affiliates, or anyone calling on our behalf for any and all purposes arising out of or relating to your Card Account or Card at any telephone number, or physical or electronic address you provide with information or questions about your Card or Card Account.
You agree we may contact you in any way, including Text Messages and telephone calls using prerecorded messages or artificial voice, and calls and messages delivered using auto telephone dialing system or an automatic texting system.
You certify, warrant and represent that the telephone numbers that you have provided to us are your contact numbers. You represent that you are permitted to receive calls at each of the telephone numbers you have provided to us.
We may listen to and/or record phone calls between you and our representatives without notice to you as permitted by applicable law. For example, we listen to and record calls for quality monitoring purposes.

Qualifications & exceptions

  • The consent applies notwithstanding any current or prior telemarketing opt-in or opt-out.
  • It covers any telephone number or physical or electronic address provided with information or questions about the Card or Card Account.
  • Contact may use prerecorded or artificial voice, autodialers, automatic texting and text messages.
  • The cardholder represents that the provided numbers are the cardholder's and that the cardholder may receive calls there.
  • Email contact is subject to the right to unsubscribe.
  • Call monitoring and recording may occur without notice as permitted by law.

Not stated here

  • The agreement does not state the retention period for recorded calls.

Account & Service Control · Procedure

The cardholder must update contact information and report insolvency, bankruptcy or death

The cardholder must notify the Bank of any change in address, email address, telephone number or other contact information. Failure to do so may result in information about the Card or important information about the Card or Card Account being delivered to the wrong person or the cardholder's transactions being declined. The cardholder or an authorized representative must notify the Bank immediately of the cardholder's insolvency, receivership, conservatorship, bankruptcy or death.

Details
What it does
Notify the Bank of changes to contact information
Condition
Failure may cause misdelivery or declined transactions
What it does
Report insolvency, receivership, conservatorship, bankruptcy or death immediately

Supporting quotations

You must notify us of any change in your address, e-mail address, telephone number, or other contact information you provide to us.
Failure to do so may result in information regarding the Card or important information about your Card or Card Account being delivered to the wrong person or your transactions being declined.
You or your authorized representative must notify us immediately in the event of your insolvency, receivership, conservatorship, bankruptcy, or death.

Qualifications & exceptions

  • The notice duty covers address, email, telephone and other contact information.
  • Failure may cause misdelivery or declined transactions.
  • Insolvency, receivership, conservatorship, bankruptcy or death must be reported immediately by the cardholder or an authorized representative.

Legal Rights & Agreement Rules · Restriction or exception

The Bank disclaims all warranties and is not responsible for purchased goods or services

Except as expressly otherwise provided in the agreement, the Bank makes no representations or warranties of any kind and expressly disclaims all warranties, whether express or implied, regarding the Card or arising out of the agreement, including implied warranties of merchantability or fitness for a particular purpose. The Bank is not responsible for the quality, safety, legality or any other aspect of goods or services purchased with the Card. All such disputes must be addressed and handled directly with the merchant from whom the goods or services were purchased.

Details
Condition
Except as expressly otherwise provided in the agreement
What it does
Disclaim all express and implied warranties regarding the Card
Exception
No Bank responsibility for purchased goods or services; disputes go to the merchant

Supporting quotations

EXCEPT AS EXPRESSLY OTHERWISE PROVIDED IN THIS AGREEMENT, WE MAKE NO REPRESENTATIONS OR WARRANTIES OF ANY KIND TO YOU, AND HEREBY EXPRESSLY DISCLAIM ALL WARRANTIES, WHETHER EXPRESS OR IMPLIED, REGARDING THE CARD OR RELATING TO OR ARISING OUT OF THIS AGREEMENT, INCLUDING, WITHOUT LIMITATION, ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.
We are not responsible for the quality, safety, legality, or any other aspect of any goods or services you purchase with your Card. All such disputes must be addressed and handled directly with the merchant from whom those goods or services were purchased.

Qualifications & exceptions

  • The disclaimer is subject to any express provision otherwise in the agreement.
  • It covers express and implied warranties, including merchantability and fitness for a particular purpose.
  • The Bank is not responsible for quality, safety, legality or other aspects of purchased goods or services.
  • Disputes must be handled directly with the merchant.

Legal Rights & Agreement Rules · Restriction or exception

Liability is limited to actual damages, with a thirty-day cap for negligence

Subject to applicable law, the Bank, Service Provider and their respective agents, affiliates, employees, officers and directors will not be liable for delays or mistakes resulting from circumstances beyond their control, including acts of governmental authorities, national emergencies, insurrection, war or riots; the failure of merchants to honor the Card; the failure of merchants to perform or provide services; communication system failures; or failures or malfunctions attributable to the cardholder's equipment, any internet service or any payment system. If the Bank is held liable, the cardholder is entitled to recover actual damages only. The cardholder is not entitled to recover indirect, consequential, exemplary or special damages, whether in contract, tort or otherwise, even if the Bank was advised of the possibility. This provision is not effective to the extent otherwise required by law. To the extent permitted by law, the cardholder agrees that recovery for alleged negligence or misconduct by the Bank is limited to the lesser of actual damages or the amount of funds transacted on the Card in the prior thirty days.

Details
Exception
No liability for delays or mistakes beyond control, merchant failures, communication failures or equipment/payment-system malfunctions
Condition
Only actual damages if the Bank is held liable
Condition
No indirect, consequential, exemplary or special damages
Exception
Provision yields to the extent law requires otherwise
Condition
Negligence recovery capped at lesser of actual damages or prior 30 days' transacted funds

Supporting quotations

SUBJECT TO APPLICABLE LAW, WE, SERVICE PROVIDER, AND OUR RESPECTIVE AGENTS, AFFILIATES, EMPLOYEES, OFFICERS, AND DIRECTORS WILL NOT BE LIABLE TO YOU FOR: DELAYS OR MISTAKES RESULTING FROM ANY CIRCUMSTANCES BEYOND OUR CONTROL, INCLUDING, WITHOUT LIMITATION, ACTS OF GOVERNMENTAL AUTHORITIES, NATIONAL EMERGENCIES, INSURRECTION, WAR, OR RIOTS; THE FAILURE OF MERCHANTS TO HONOR THE CARD; THE FAILURE OF MERCHANTS TO PERFORM OR PROVIDE SERVICES; COMMUNICATION SYSTEM FAILURES; OR FAILURES OR MALFUNCTIONS ATTRIBUTABLE TO YOUR EQUIPMENT, ANY INTERNET SERVICE, OR ANY PAYMENT SYSTEM.
IN THE EVENT THAT WE ARE HELD LIABLE TO YOU, YOU WILL ONLY BE ENTITLED TO RECOVER YOUR ACTUAL DAMAGES. IN NO EVENT SHALL YOU BE ENTITLED TO RECOVER ANY INDIRECT, CONSEQUENTIAL, EXEMPLARY, OR SPECIAL DAMAGES (WHETHER IN CONTRACT, TORT, OR OTHERWISE), EVEN IF YOU HAVE ADVISED US OF THE POSSIBILITY OF SUCH DAMAGES.
THIS PROVISION SHALL NOT BE EFFECTIVE TO THE EXTENT OTHERWISE REQUIRED BY LAW.
TO THE EXTENT PERMITTED BY LAW, YOU AGREE THAT YOUR RECOVERY FOR ANY ALLEGED NEGLIGENCE OR MISCONDUCT BY US SHALL BE LIMITED TO THE LESSER OF ACTUAL DAMAGES OR THE AMOUNT OF FUNDS TRANSACTED ON THE CARD IN THE PRIOR THIRTY DAYS.

Qualifications & exceptions

  • The exclusions cover delays or mistakes from circumstances beyond control, merchant failures, communication failures and equipment or payment-system malfunctions.
  • Only actual damages are recoverable if the Bank is held liable.
  • Indirect, consequential, exemplary and special damages are excluded even if the Bank knew of the possibility.
  • The provision yields to the extent applicable law requires otherwise.
  • Negligence or misconduct recovery is capped at the lesser of actual damages or the prior thirty days' transacted funds.

Not stated here

  • The agreement does not state the amount transacted in the prior thirty days for a particular cardholder.

Legal Rights & Agreement Rules · Context

The agreement is governed by Tennessee law, cannot be assigned by the cardholder, and the Bank may transfer its rights

The Card and the cardholder's obligations under the agreement may not be assigned. The Bank may transfer its rights under the agreement. Use of the Card is subject to all applicable rules and customs of any clearinghouse or other association involved in transactions. The Bank does not waive its rights by delaying or failing to exercise them at any time. If any provision is determined invalid or unenforceable under any rule, law or regulation of a governmental agency, local, state or federal, the validity or enforceability of the other provisions is not affected. The agreement is governed by the law of the State of Tennessee except to the extent governed by federal law.

Details
Condition
No assignment by the cardholder; Bank may transfer its rights
Condition
No waiver by delay or failure to enforce
Condition
Invalid provisions are severable
Where
Tennessee law except where federal law governs

Supporting quotations

The Card and your obligations under this Agreement may not be assigned. The Bank may transfer its rights under this Agreement.
The Bank does not waive its rights by delaying or failing to exercise them at any time.
If any provision of this Agreement shall be determined to be invalid or unenforceable under any rule, law, or regulation of any governmental agency, local, state, or federal, the validity or enforceability of any other provision of this Agreement shall not be affected.
This Agreement will be governed by the law of the State of Tennessee except to the extent governed by federal law.

Qualifications & exceptions

  • The cardholder cannot assign the Card or obligations; the Bank may transfer its rights.
  • Clearinghouse and association rules and customs apply.
  • Delay or failure to enforce is not a waiver.
  • Invalid provisions are severable.
  • Tennessee law governs except where federal law governs.

Account & Service Control · Company practice

The cardholder represents age, U.S. residence, a verifiable street address and agreement to the Privacy Policy

By activating the Card or retaining, using or authorizing its use, the cardholder represents and warrants that: (i) the cardholder is at least 18 years old or the age of majority where older; (ii) the cardholder is a U.S. citizen or legal alien residing in the United States or its territories; (iii) the cardholder provided a verifiable U.S. street address, not a P.O. Box; (iv) the personal information provided is true, correct and complete; (v) the cardholder received a copy of the agreement and agrees to be bound by and comply with its terms and the Privacy Policy, which is incorporated by reference; and (vi) the cardholder accepts the Card.

Details
Condition
At least 18 or the age of majority if older
Where
U.S. citizen or legal alien residing in the United States or its territories
Condition
Verifiable U.S. street address, not a P.O. Box
Condition
Information true and complete; agreement and incorporated Privacy Policy accepted

Supporting quotations

By activating the Card or by retaining, using or authorizing the use of it, you represent and warrant to us that: (i) you are at least 18 years of age (or the age of majority if you reside in a jurisdiction where the majority age is older than 18); (ii) you are a U.S. citizen or legal alien residing in the United States ("U.S.") or its territories; (iii) you have provided us with a verifiable U.S. street address (not a P.O. Box); (iv) the personal information you provide to us in connection with the Card is true, correct and complete; (v) you received a copy of this Agreement and agree to be bound by and to comply with its terms and our Privacy Policy, which is incorporated herein by reference; and (vi) you accept the Card.

Qualifications & exceptions

  • The age test is 18 or the age of majority if older.
  • Residence is the United States or its territories as a citizen or legal alien.
  • The address must be a verifiable U.S. street address, not a P.O. Box.
  • The Privacy Policy is incorporated by reference.
  • The representations are made by activating, retaining, using or authorizing use of the Card.

Not stated here

  • The Privacy Policy is incorporated by reference but not supplied in this saved source.

Account & Service Control · Procedure

The Bank may modify the agreement with notice and cancel or suspend the Card; cardholder cancels by zeroing the balance

The Bank may modify the agreement and will provide notice to the extent applicable law requires, including by email or other electronic communications. The Bank may cancel or suspend the Card or the agreement at any time. The cardholder may cancel the agreement by bringing the Card Account balance to $0.00 and returning the Card to the Bank. The cardholder's termination does not affect the Bank's or Service Provider's rights or the cardholder's obligations arising before termination.

Details
What it does
Bank may modify the agreement with notice as law requires, including by email or electronic communication
What it does
Bank may cancel or suspend the Card or agreement at any time; cardholder cancels by zeroing balance and returning the Card
Condition
Termination does not affect pre-termination rights or obligations

Supporting quotations

We may modify this Agreement and will provide you with notice to the extent required by applicable law. We may provide you notice by email or other electronic communications.
We may cancel or suspend the Card or this Agreement at any time. You may cancel this Agreement by bringing the balance in your Card Account to $0.00, and returning the Card to the Bank.
Your termination of this Agreement will not affect any of the Bank's or Service Provider's rights or your obligations arising under this Agreement prior to termination.

Qualifications & exceptions

  • Modification notice is required only to the extent applicable law requires.
  • The Bank may cancel or suspend the Card or agreement at any time.
  • The cardholder cancels by bringing the balance to $0.00 and returning the Card.
  • Termination does not affect rights or obligations arising before termination.

Not stated here

  • The agreement does not state the exact notice period or form for a particular modification.
Also annotated in the same passage (1)

Charges & Financial Obligations · Procedure

Remaining funds after cancellation are returned by ACH or check, subject to offset

If the Card is canceled, closed or terminated for any reason, any remaining available funds associated with the Card Account will be returned to the cardholder by ACH transfer to the Linked External Account or by check, subject to any contrary provision in the agreement and applicable law. The amount of remaining funds transferred may be offset by any amounts the cardholder owes the Bank under the agreement.

Details
What it does
Return remaining funds by ACH to the Linked External Account or by check
Condition
Subject to contrary agreement provisions and law; may be offset by amounts owed

Supporting quotations

In the event your Card is cancelled, closed or terminated for any reason, any remaining available funds associated with the Card Account will be returned to you via ACH transfer to your Linked External Account or by check, subject to any contrary provision in this Agreement and applicable law.
The amount of remaining funds we transfer to you may be offset by any amounts you owe us under this Agreement.

Qualifications & exceptions

  • The return method is ACH to the Linked External Account or check.
  • The return is subject to contrary provisions in the agreement and applicable law.
  • The returned amount may be offset by amounts owed to the Bank.

Not stated here

  • The agreement does not state the timing of the return.
Also annotated in the same passage (1)

Legal Rights & Agreement Rules · Context

Business Days are every day except weekends and days Arkansas banks may close

The agreement defines "Business Days" as every day except Saturday, Sunday, and any other day that banks in Arkansas are authorized by law to be closed.

Details
When
Every day except Saturday, Sunday and other days Arkansas banks may close

Supporting quotations

Our "Business Days" are every day except for Saturday, Sunday, and any other day that banks in Arkansas are authorized by law to be closed.

Qualifications & exceptions

  • The definition uses Arkansas bank-closure law to identify additional non-business days.

Not stated here

  • The agreement does not list the Arkansas bank holidays.

Legal Rights & Agreement Rules · Context

The agreement is the entire agreement and supersedes prior understandings about the Card and Card Account

The agreement constitutes the entire and sole agreement between the cardholder and the Bank and supersedes all prior understandings, arrangements or agreements regarding the Card and Card Account.

Details
What it covers
Entire and sole agreement for the Card and Card Account; prior understandings superseded

Supporting quotations

This Agreement constitutes the entire and sole agreement between you and us and supersedes all prior understandings, arrangements, or agreements regarding your Card and Card Account.

Qualifications & exceptions

  • The integration clause covers the Card and Card Account.

Charges & Financial Obligations · Context

The fee schedule lists $0.00 for purchase, activation, registration, monthly, weekly and POS purchase fees

The fee schedule's "ALL FEES / AMOUNTS" table lists a $0.00 amount for each of the following: Card Purchase Fee, Card Activation Fee, Account Registration Fee, Monthly Fee, Weekly Fee, POS PIN Debit Purchase, POS Signature Purchase, POS PIN Purchase (Declined), and POS SIG Purchase (Declined).

Details
What it covers
$0.00 for card purchase, activation, registration, monthly/weekly and POS purchase fees

Supporting quotations

ALL FEES
Card Purchase Fee
Card Activation Fee
Account Registration Fee
Monthly Fee
Weekly Fee
POS PIN Debit Purchase
POS Signature Purchase
POS PIN Purchase (Declined)
POS SIG Purchase (Declined)

Qualifications & exceptions

  • The table's column heading is "AMOUNTS" and the fee column shows $0.00 for each listed row.
  • The table lists these fees; it does not say the list is exhaustive of every possible third-party charge.

Charges & Financial Obligations · Context

The fee schedule lists $0.00 for ATM, customer service, inactivity, NSF, close and replace Card fees

The fee schedule lists $0.00 for ATM Withdrawal (US) and ATM Withdrawal (Declined). The ATM row adds that neither the Bank nor Affirm charges a fee for ATM withdrawals, but the ATM owner or operator may charge a fee determined by that owner or operator. The table also lists $0.00 for Automated System Customer Service, Live Agent Customer Service Fee, Inactivity Fee, Insufficient Funds/NSF Fee, Close Card and Replace Card.

Details
What it covers
$0.00 for ATM, customer service, inactivity, NSF, close and replace Card fees
Exception
ATM owner or operator may charge its own fee

Supporting quotations

ATM Withdrawal (US)
Neither the Bank nor Affirm charges a fee for ATM withdrawals. However, the owner or operator of an ATM may charge a fee for using its ATM. Any such fee is determined by the ATM owner or operator.
ATM Withdrawal (Declined)
Automated System Customer Service
Live Agent Customer Service Fee
Inactivity Fee
Insufficient Funds/NSF Fee
Close Card
Replace Card

Qualifications & exceptions

  • The ATM row states that an ATM owner or operator may charge its own fee.
  • The other listed rows show $0.00.
  • The table lists these fees without saying the list is exhaustive of third-party charges.

Not stated here

  • The amount of any ATM operator fee is not stated; it is determined by the operator.

Charges & Financial Obligations · Context

Optional fee-based Affirm programs are subject to a separate agreement

There may be optional fee-based programs available to the cardholder through Affirm that are subject to a separate agreement.

Details
What it covers
Optional fee-based Affirm programs under a separate agreement

Supporting quotations

There may be optional fee-based programs available to you through Affirm that are subject to a separate agreement.

Qualifications & exceptions

  • The programs are optional and fee-based.
  • They are provided through Affirm, not the Bank.
  • A separate agreement governs them.

Not stated here

  • The optional programs, their fees and their separate agreements are not supplied in this saved source.

Legal Rights & Agreement Rules · Context

Debit card agreement effective October 11, 2026, with mandatory arbitration and class action waiver

This is the Affirm Debit Visa Card Cardholder and Account Agreement for cards issued by Evolve Bank & Trust. It states an effective date of 10/11/2026. A capitalized notice at the top says the agreement is subject to mandatory arbitration under the Federal Arbitration Act unless the cardholder opts out as the agreement allows, and contains a waiver of class action; it directs the reader to Section XXI for those terms.

Details
What it covers
Affirm Debit Visa Card Cardholder and Account Agreement
When
Effective as of 10/11/2026
Condition
Mandatory arbitration unless the cardholder opts out; class action waiver

Supporting quotations

Affirm Debit Visa Card issued by Evolve Bank and Trust (member FDIC) Cardholder and Account Agreement
Effective as of 10/11/2026
THIS AGREEMENT IS SUBJECT TO MANDATORY ARBITRATION PURSUANT TO THE FEDERAL ARBITRATION ACT, UNLESS YOU OPT OUT IN ACCORDANCE WITH THE TERMS OF THIS AGREEMENT, AND A WAIVER OF CLASS ACTION PROVISION.

Qualifications & exceptions

  • Effective as of 10/11/2026.
  • The opening notice is a warning, not the operative arbitration clause; Section XXI supplies the opt-out procedure and waiver terms.

Not stated here

  • The opening notice does not state the opt-out deadline or address; those details appear later in Section XXI.

Charges & Financial Obligations · Context

Transaction Limits cap amount, type and frequency, and four limit types can stack

The agreement defines "Transaction Limits" as several limits on the amount, type, and frequency of transactions made with the Card or Card Account, and warns that more than one limit may apply at the same time. It names four types: Individual Transaction Limits, Pending Transaction Limits, Daily and Monthly Transaction Limits, and Pre-purchase Loan Limits. Current limits are displayed in the Affirm App. The agreement also defines "External Bank Balance" as the available balance in the Linked External Account, and "Linked External Account" as an external bank account linked to the Card Account, which may include an account linked in connection with Backup Protection. Affirm Savings can be the Linked External Account, but it is not provided by Evolve and the agreement says it is outside the agreement's scope and has no relationship with the Bank.

Details
What it covers
Transaction Limits on amount, type and frequency of Card and Card Account transactions
What it covers
Four limit types: Individual, Pending, Daily and Monthly, and Pre-purchase Loan
Exception
Affirm Savings is outside the scope of this Agreement and has no relationship with the Bank

Supporting quotations

There are several limits on the amount, type, and frequency of transactions you can make using your Card or Card Account
multiple limits may apply at any one time
Affirm Savings is outside the scope of this Agreement and has no relationship with the Bank.
There are four types of Transaction Limits: Individual Transaction Limits, Pending Transaction Limits, Daily and Monthly Transaction Limits, and Pre-purchase Loan Limits.

Qualifications & exceptions

  • More than one limit may apply to a single transaction.
  • Affirm Savings is excluded from this agreement even when it is used as the Linked External Account.

Not stated here

  • The agreement does not state every limit in the text; it says current Transaction Limits are found in the App and that some limits may not be disclosed for security.

Charges & Financial Obligations · Company practice

Individual Transaction Limit is 100% of the Affirm Savings balance when Affirm Savings is linked

The Individual Transaction Limit is how much the cardholder can spend on a "Pay in Full" purchase, and the current limit is displayed in the Affirm App. If Affirm Savings is the Linked External Account, the limit on each transaction made with the Card or Card Account is 100% of Affirm Savings' External Bank Balance.

Details
Condition
Affirm Savings is the Linked External Account
What it does
Individual Transaction Limit equals 100% of the Affirm Savings External Bank Balance

Supporting quotations

Your "Individual Transaction Limit" is how much you can spend on a "Pay in Full"(as defined below) purchase.
If your Affirm Savings is your Linked External Account, your Individual Transaction Limit on the amount of each transaction you make with your Card or Card Account is 100% of your Affirm Savings' External Bank Balance.

Qualifications & exceptions

  • The 100% figure applies only when Affirm Savings is the Linked External Account.
  • The limit is measured per transaction against the Affirm Savings External Bank Balance.

Charges & Financial Obligations · Restriction or exception

With another bank linked, the individual limit is the lesser of $50 or 50% of the balance

If the Linked External Account is a bank account other than Affirm Savings, the Individual Transaction Limit is the lesser of $50 or 50% of the External Bank Balance, although the cardholder may have a higher limit stated in Affirm's communication. The Bank reviews Card transaction history and External Bank Balance data from the last thirty days to determine the subsequent limit. Based on that review, the Bank may lower the limit to protect the security of the account and its systems, and if it has reason to believe an ACH debit from the Linked External Account would fail.

Details
Condition
The Linked External Account is a bank account other than Affirm Savings
What it does
Limit is the lesser of $50 or 50% of the External Bank Balance
What it does
Affirm may lower the limit after reviewing thirty days of Card and balance data

Supporting quotations

If you make any other bank account your Linked External Account, your Individual Transaction Limit is the lesser of (i) $50 or (ii) 50% of your External Bank Balance.
We review your Card transaction history and External Bank Balance data over the last thirty days to determine your subsequent Individual Transaction Limit.
we may lower your Individual Transaction Limit in order to protect the security of your account and our systems and if we have reason to believe an ACH debit from your Linked External Account would fail

Qualifications & exceptions

  • The $50/50% formula applies to a linked account other than Affirm Savings.
  • A higher initial limit may be stated in Affirm's communication.
  • The Bank may lower the limit after its thirty-day review for security or expected ACH failure.

Not stated here

  • The agreement does not give the exact review methodology or the amount of any higher limit.

Charges & Financial Obligations · Restriction or exception

Backup Protection Limit is capped at $300

If the cardholder is eligible for and enrolls in Backup Protection, the Backup Protection Limit is set as described earlier in the agreement and is capped at a maximum of $300. The block cross-references Section I.D. for Backup Protection and states only the cap.

Details
Condition
Eligible for and enrolled in Backup Protection
What it covers
Backup Protection Limit capped at a maximum of $300

Supporting quotations

If you are eligible for and enroll in Backup Protection (as defined below in Section I.D.), your "Backup Protection Limit" is limited as set forth above in (B). Notwithstanding, your Backup Protection Limit will be capped at a maximum of $300.

Qualifications & exceptions

  • Requires eligibility for and enrollment in Backup Protection.
  • The cap is a maximum of $300; the actual limit may be lower.

Not stated here

  • The block cross-references an earlier subparagraph for how the underlying limit is calculated; it states only the $300 cap itself.

Charges & Financial Obligations · Procedure

Pending Transaction Limit subtracts pending transactions from the individual limit

The Pending Transaction Limit equals the Individual Transaction Limit reduced by any pending transactions. Transactions made using the proceeds of a Pre-purchase Loan obtained from a Lender through the App before the transaction are not considered pending for this calculation. Pending transactions can be viewed in the Affirm App.

Details
What it does
Pending Transaction Limit equals Individual Transaction Limit minus pending transactions
Exception
Pre-purchase Loan transactions are not considered pending

Supporting quotations

Your "Pending Transaction Limit" equals the Individual Transaction Limit reduced by any pending transactions.
Transactions made using the proceeds of any Loan you obtained from a Lender through the App prior to making the transaction ("Pre-purchase Loan") are not considered pending transactions for the purpose of calculating your Pending Transaction Limit.

Qualifications & exceptions

  • Pre-purchase Loan transactions are excluded from the pending-transaction subtraction.

Charges & Financial Obligations · Restriction or exception

Pay in Full purchases have $1,500 daily and $15,000 monthly limits; ATM access is separate

For "Pay in Full" transactions, which are transactions resulting in one or more debits to the Linked External Account for the entire transaction amount and excluding transactions funded by a Loan obtained through the App, the Card and Card Account have a $1,500 daily limit and a $15,000 monthly limit. The App shows the amount currently available to spend for Pay in Full purchases. The agreement says further limits may exist and directs readers to Section IV.B for ATM limits, noting that ATM access is not available to all cardholders.

Details
Condition
Pay in Full transaction: debits the Linked External Account for the entire amount and is not funded by an App Loan
What it covers
$1,500 daily and $15,000 monthly limits
Exception
ATM access is not available to all cardholders

Supporting quotations

For "Pay in Full" transactions, which are those transactions resulting in one or more debits to your Linked External Account for amounts equal to the entire transaction (excluding any Card transaction for which you apply for and obtain a Loan from a Lender through the Affirm mobile application ("App" or "Affirm App")), your Card and Card Account has a $1,500 daily and a $15,000 monthly limit.
Further limits may exist and are designed to be flexible in order to protect the security and integrity of the service and accounts.
See Section IV. B. for ATM limits. Please note ATM access is not available to all cardholders.

Qualifications & exceptions

  • The daily and monthly figures apply to Pay in Full transactions, not to transactions funded by a Pre-purchase Loan.
  • Further limits may exist.
  • ATM access and ATM limits are separate and not available to every cardholder.

Not stated here

  • The agreement does not list the further limits it says may exist.

Charges & Financial Obligations · Procedure

Refunds may be credited to the Card Account, an associated Loan, or the linked account at Affirm's discretion

If the cardholder is entitled to a refund for goods or services obtained with the Card, the cardholder agrees to accept credits to the Card Account, an associated Loan, or the Linked External Account, as determined in Affirm's sole discretion, and agrees to the merchant's refund policy.

Details
What it does
Credit a refund to the Card Account, associated Loan or Linked External Account at Affirm's discretion
Condition
Merchant's refund policy also applies

Supporting quotations

you agree to accept credits to your Card Account, associated Loan, or Linked External Account, as determined in Affirm's sole discretion, for such refunds and agree to the refund policy of the merchant

Qualifications & exceptions

  • The destination may be the Card Account, an associated Loan, or the Linked External Account.
  • The choice is in Affirm's sole discretion.
  • The merchant's refund policy also applies.

Not stated here

  • The agreement does not state how Affirm will choose among the destinations for a particular refund.

Charges & Financial Obligations · Procedure

Pay in Full refunds generally go to the linked account and may be offset by pending amounts

If the cardholder receives a refund of a Pay in Full transaction, the refund is generally transferred to the Linked External Account. The amount may be offset by pending Card Account transfers the cardholder authorized from the Linked External Account or pending Card transactions. The block's example: with a $20 pending transfer and a $100 refund, the Bank may offset $20 and credit $80 to the Linked External Account while crediting the Card Account for $20. To deliver the refund, the cardholder authorizes the Bank to debit the Card Account for the refund amount less any offset and credit that amount to the Linked External Account on or after the date the refund is received in the Card Account.

Details
Condition
Refund of a Pay in Full transaction
What it does
Offset the refund by pending transfers or pending Card transactions
What it does
Debit the Card Account and credit the Linked External Account for the refund less offsets

Supporting quotations

If you receive a refund of a Pay in Full transaction, your refund will generally be transferred to your Linked External Account.
The amount of the refund transferred to your Linked External Account may be offset by the amount of any pending Card Account transfers you authorized from your Linked External Account or pending Card transactions.
To deliver your refund, you authorize us to debit your Card Account in the amount of the refund (less the amount of any offset) and credit that amount to your Linked External Account on or after the date your refund is received in the Card Account.

Qualifications & exceptions

  • The general destination for a Pay in Full refund is the Linked External Account.
  • Pending transfers or pending Card transactions may offset the refund.
  • The example's split is illustrative, not a fixed rule for every refund.
  • The cardholder authorizes the offset debit and transfer when the refund is received.

Not stated here

  • The agreement does not state the order in which multiple pending items are offset.

Charges & Financial Obligations · Procedure

Loan-funded purchase refunds go to the Lender for the Loan, with a 65-day fallback

Where the cardholder separately obtained a Loan in connection with a returned purchase, the cardholder agrees that the Bank may transmit the refund to the Lender for application to the Loan balance in a manner consistent with the Loan Agreement. The Bank is not involved with or responsible for applying the refund to a Loan. Affirm may, in certain circumstances, let the cardholder tell Affirm how to apply the refund; if so, the cardholder must choose within the time frame in Affirm's communication. If the cardholder does not choose, or the refund does not match any open Loan based on Affirm's assessment, Affirm may apply the refund in its sole discretion thereafter or within 65 days of the refund. The cardholder can contact Affirm at (855) 423-3729 with questions.

Details
Condition
Purchase returned and a separate Loan was obtained in connection with it
What it does
Transmit the refund to the Lender for application to the Loan
Exception
Bank not involved or responsible for applying the refund to a Loan
Condition
No cardholder selection or no matching open Loan: Affirm may apply within 65 days at its discretion

Supporting quotations

In all cases, except for those expressly referenced herein, where you separately obtained a Loan in connection with a purchase that is returned, you agree that we may transmit the refund to the Lender for it to apply your refund to the balance of the Loan in a manner that is consistent with that set forth in your relevant Loan Agreement.
Bank is not involved with or responsible for applying your refund to a Loan.
If you do not provide Affirm with your selection, or if your refund does not match any open Loan based on Affirm’s assessment, Affirm may apply the refund in its sole discretion thereafter or within 65 days of the refund.

Qualifications & exceptions

  • The refund transmission applies where the purchase was connected to a separate Loan.
  • Application to the Loan follows the Loan Agreement, and the Bank is not involved or responsible.
  • Affirm may offer a choice with a stated time frame.
  • Without a choice or a matching open Loan, Affirm may apply the refund at its discretion within 65 days.

Not stated here

  • The agreement does not state the exact time frame Affirm gives for a refund choice or the criteria for matching an open Loan.

Charges & Financial Obligations · Procedure

Merchant return policies govern, the Bank is not responsible for the goods, and refunds may take up to ten days

Exchange or return of goods or services purchased in whole or in part with the Card is governed by each merchant's procedures and policies and applicable law, which may include a return, shipping or restocking fee. Neither the Bank nor Service Provider is responsible for delivery, quality, safety, legality or any other aspects of goods or services purchased from others with the Card. If the cardholder has a problem with a purchase or a merchant dispute, the cardholder should first try to resolve it directly with the merchant. The cardholder understands and agrees that goods and services purchased with the Card are obtained using funds in the Card Account, not the proceeds of any Loan. Refund handling is governed by this agreement and not by a Loan Agreement unless consistent with this agreement. Amounts credited to the Card Account or Linked External Account for refunds may not be available for up to ten days from the refund transaction.

Details
Condition
Merchant policies and law govern returns and exchanges
Exception
Bank and Service Provider not responsible for delivery, quality, safety or legality
Condition
Card purchases treated as using Card Account funds, not Loan proceeds
When
Refunded amounts may be unavailable for up to ten days

Supporting quotations

The exchange or return of goods or services purchased in whole or in part with the Card will be governed by the procedures and policies of each merchant and applicable law, which may include a return, shipping, or restocking fee.
Neither the Bank nor Service Provider is responsible for the delivery, quality, safety, legality, or any other aspects of the goods or services you purchase from others with the Card.
You understand and agree that all goods and services you purchase with your Card are obtained using funds in your Card Account, and are not obtained using the proceeds of any Loan.
The amounts credited to your Card Account or Linked External Account for refunds may not be available for up to ten (10) days from the date the refund transaction occurs.

Qualifications & exceptions

  • Merchant policies and applicable law govern returns and exchanges, including possible return, shipping or restocking fees.
  • The Bank and Service Provider disclaim responsibility for delivery, quality, safety, legality and other aspects of purchased goods or services.
  • The cardholder should first resolve a purchase problem directly with the merchant.
  • Card purchases are treated as using Card Account funds, not Loan proceeds, for this agreement's refund rules.
  • Refunded amounts may be unavailable for up to ten days.

Not stated here

  • The agreement does not state the refund timing for a particular merchant.

Account & Service Control · Procedure

The cardholder should obtain and retain receipts to verify transactions

The cardholder should get or request a receipt when making a transaction using the Card and agrees to retain receipts to verify transactions.

Details
What it does
Obtain and retain receipts for Card transactions

Supporting quotations

You should get or request a receipt at the time you make a transaction using your Card. You agree to retain your receipts to verify your transactions.

Account & Service Control · Context

The Bank does not provide rewards; Affirm may, and the Bank may share Card Account information for them

The Bank does not provide rewards in connection with the Card or Card Account. Affirm may provide rewards independent of the Bank and subject to terms and conditions between the cardholder and Affirm (the "Rewards Terms"). Rewards provided by Affirm are not provided by the Bank, and the Bank does not control Affirm's rewards program. The cardholder agrees not to hold the Bank liable for issues arising from participation in the Affirm rewards program. The cardholder authorizes the Bank to disclose Card Account information to Affirm so Affirm can provide rewards or support participation in its rewards program.

Details
Who
Affirm, not the Bank, provides rewards
Exception
Cardholder agrees not to hold the Bank liable for rewards issues
What it does
Authorize the Bank to disclose Card Account information to Affirm for rewards

Supporting quotations

Bank does not provide rewards in connection with your Card or Card Account. However, Affirm may provide you with rewards independent of Bank and subject to terms and conditions between you and Affirm ("Rewards Terms").
Rewards provided by Affirm are not provided by Bank and Bank does not control the rewards program offered by Affirm. You agree not to hold Bank liable for issues that may arise from your participation in the Affirm rewards program.
You authorize Bank to disclose Card Account information to Affirm in order for Affirm to provide you rewards or support your participation in its reward program.

Qualifications & exceptions

  • Any rewards are provided by Affirm, not the Bank.
  • Rewards are subject to separate Rewards Terms.
  • The cardholder agrees not to hold the Bank liable for rewards-program issues.
  • The cardholder authorizes Card Account information sharing with Affirm for rewards.

Not stated here

  • The Rewards Terms and the specific rewards available are not supplied in this saved source.

Account & Service Control · Restriction or exception

The Bank may cancel or restrict the Card with or without cause, and the cardholder can cancel by phone

The Bank reserves the right, at any time and in its sole discretion, to limit use of the Card, including limiting or prohibiting specific types of transactions. The Bank may refuse to issue a Card, revoke Card privileges or cancel the Card with or without cause or notice, other than as required by applicable law. If the cardholder wants to cancel use of the Card, the cardholder may call (855) 423-3729. The cardholder agrees not to use or allow others to use an expired, revoked, canceled, suspended or otherwise invalid Card. Cancellation of Card privileges does not otherwise affect the cardholder's rights and obligations under the agreement. Not all services are available to all persons or at all locations, and the Bank may limit the provision of services to any person or location at its sole discretion. Any offer of service in the agreement is void where prohibited. The Bank can waive or delay enforcement of its rights without losing them.

Details
Who
The Bank
What it does
Limit use, refuse to issue, revoke privileges or cancel the Card with or without cause
What it does
Cardholder may cancel by calling (855) 423-3729
Condition
Cancellation does not affect other rights and obligations; service availability varies

Supporting quotations

We reserve the right, at any time and in our sole discretion, to limit your use of the Card, including limiting or prohibiting specific types of transactions.
The Bank may refuse to issue a Card, revoke Card privileges or cancel your Card with or without cause or notice, other than as required by applicable law.
If you would like to cancel the use of your Card, you may do so by calling (855) 423-3729.
The cancellation of Card privileges will not otherwise affect your rights and obligations under this Agreement. Not all services described in this Agreement are available to all persons or at all locations.

Qualifications & exceptions

  • The Bank's limit, refusal, revocation or cancellation power is at its sole discretion and may be exercised with or without cause.
  • Notice is required only as applicable law requires.
  • The cardholder cancels by calling (855) 423-3729.
  • Cancellation does not affect other rights and obligations under the agreement.
  • Service availability may vary by person and location; offers are void where prohibited.
  • Waiver or delayed enforcement does not waive the Bank's rights.

Not stated here

  • The agreement does not list every service restriction or location where a service is unavailable.

Charges & Financial Obligations · Procedure

Pre-purchase Loans can raise the next transaction limit up to $30,000, with a $30,000 monthly cap

If the cardholder applies for and obtains a Pre-purchase Loan in the App and the Loan and corresponding Card transaction are successfully matched, the transaction limit for the next Card transaction may exceed the other limits, up to the amount of the Loan. The Loan amount cannot in aggregate exceed $30,000, and Card transactions associated with Pre-purchase Loans cannot exceed $30,000 in a month. The block's example shows that after $25,000 of matched loans in a month, no more than $5,000 of further loans can be approved that month; after another $5,000 matched loan, the cardholder cannot obtain more loans or use the Card for a Pre-purchase Loan transaction for the rest of the month. Each Loan must be applied for and approved separately, subject to eligibility and a possible down payment. If the cardholder is enrolled in an Optional Planning Feature, the cardholder authorizes Affirm to apply for one or more Pre-purchase Loans without a manual application each time, subject to the same limit and the separate Program Agreement.

Details
Condition
A Pre-purchase Loan is obtained in the App and matched to the Card transaction
What it covers
$30,000 aggregate Loan cap and $30,000 monthly cap on associated Card transactions
Condition
Each Loan separately applied for and approved; eligibility and a possible down payment apply
Exception
An Optional Planning Feature can automate applications subject to the same limit and a separate Program Agreement

Supporting quotations

If you apply for and obtain a Pre-purchase Loan in the App, and your Loan and corresponding Card transaction are successfully matched as described below, your transaction limit for your next Card transaction may exceed the above limits, up to the amount of the Loan, which cannot, in aggregate, exceed $30,000, and the Card transactions associated with Pre-purchase Loans cannot exceed $30,000 in a month
You must apply and be approved for each Loan separately in the App, and approval for each loan is subject to eligibility and may require a downpayment.
you authorize Affirm to apply for one or more Pre-purchase Loans for you, to be originated by a Lender, without requiring you to manually complete a separate loan application for each Loan, subject to this same Pre-purchase Loan Limit and the terms of the separate Program Agreement for that Optional Planning Feature

Qualifications & exceptions

  • The raised limit is available only for the next Card transaction that is successfully matched to the Loan.
  • The $30,000 cap applies both to the aggregate Loan amount and to Card transactions associated with Pre-purchase Loans in a month.
  • Each Loan is separately applied for and approved, subject to eligibility and a possible down payment.
  • An Optional Planning Feature can automate applications but remains subject to the same limit and a separate Program Agreement.

Not stated here

  • The block does not state every matching condition; it refers to the separate Program Agreement for an Optional Planning Feature and to matching described elsewhere.

Charges & Financial Obligations · Restriction or exception

Failed ACH transfers reduce limits to $0, then as low as $50

If an incoming ACH or other transfer or deposit from a Linked External Account to the Card Account fails for any reason, the Bank reduces the Individual Transaction Limit to $0 until all failed transactions are successfully paid. After that, provided the available balance in the Card Account is not negative, the Individual Transaction Limit and Pending Transaction Limit will be as low as $50 until the Bank notifies the cardholder in the App that it has increased them.

Details
Condition
An incoming ACH or other transfer or deposit from a Linked External Account fails
What it does
Individual Transaction Limit reduced to $0 until failed transactions are paid; then as low as $50 until App notice

Supporting quotations

if any incoming ACH or other transfer or deposit from your Linked External Account(s) to your Card Account fails for any reason, we will reduce your Individual Transaction Limit to $0 until you successfully pay all failed transactions
provided that the available balance in your Card Account is not negative, your Individual Transaction Limit and Pending Transaction Limit will be as low as $50 until we notify you in the App that we have increased the Individual Transaction Limit and Pending Transaction Limit

Qualifications & exceptions

  • The $0 reduction lasts until all failed transactions are successfully paid.
  • The later $50 figure is a floor: the limits will be "as low as $50" until the Bank notifies an increase in the App.
  • The $50 floor applies only while the Card Account balance is not negative.

Charges & Financial Obligations · Company practice

Affirm may raise or lower limits at its sole discretion; stricter limits come with notice

The Bank may increase or decrease the cardholder's Transaction Limits or any other limit on the Card or Card Account at its sole discretion. If it imposes stricter limits on the dollar amount, type, or frequency of transactions other than those stated in the agreement, it will notify the cardholder as required by applicable law.

Details
Who
Affirm
What it does
May increase or decrease Transaction Limits or any other limit at sole discretion
Condition
Stricter limits trigger notice as required by applicable law

Supporting quotations

We may also increase or decrease your Transaction Limits or any other limit on your Card or Card Account at our sole discretion.
If we impose stricter limits on the dollar amount, type, or frequency of transaction you can make with your Card or Card Account other than those stated in this Agreement, we will notify you as required by applicable law.

Qualifications & exceptions

  • The discretion covers Transaction Limits and any other limit on the Card or Card Account.
  • Notice is promised for stricter limits and only as applicable law requires.

Charges & Financial Obligations · Restriction or exception

Limits drop to $50 or the account may be suspended for believed violations; some limits are undisclosed

Transaction Limits will be $50 (or another amount Affirm discloses), or the Bank may suspend or lock use of the Card or Card Account, if Affirm believes the cardholder violated this agreement or another agreement with Affirm or a financial institution partner in connection with an Affirm product or service. the Bank may allow the cardholder to exceed limits at its sole discretion but is not required to do so, and it may decline any transaction that would exceed a limit. The agreement also says other limits on amount, type and frequency exist and that the Bank may not disclose them or changes to them for security purposes unless the law requires disclosure.

Details
Condition
Affirm believes the cardholder violated this or another Affirm or partner agreement
What it does
Limits of $50 or another disclosed amount, suspension or lock
Exception
Some other limits and changes may not be disclosed for security unless law requires

Supporting quotations

your Transaction Limits will be $50 (or such other amount we disclose to you), or we may suspend or lock your use of the Card or Card Account, if we believe you have violated the terms of this Agreement or any other agreement you have with Affirm or a financial institution partner in connection with any Affirm product or service
In our sole discretion, we may allow you to exceed these limits from time to time, but are not required to do so.
There are other limits on the amount, type, and frequency of transactions you can make using your Card and Card Account, and we may not disclose these limits, or changes to these limits, to you for security purposes, unless required by law.

Qualifications & exceptions

  • The $50 figure is the stated reduced limit; the Bank may disclose another amount.
  • Suspension or locking is discretionary and based on Affirm's belief of a violation.
  • Some limits and changes may be undisclosed for security unless law requires disclosure.

Not stated here

  • The agreement does not identify the other limits it says may exist or the security reasons for withholding them.

Charges & Financial Obligations · Company commitment

The Card Account pays no interest and has no minimum balance

The cardholder will not earn any interest on the Card Account, and there is no minimum balance required in the Card Account.

Details
What it covers
Card Account earns no interest and has no minimum balance

Supporting quotations

No Interest: You will not earn any interest on the Card Account.
No Minimum Balance: There is no minimum balance required in your Card Account.

Not stated here

  • Loans obtained through the App are separate from the Card Account and may bear interest under their own agreements; these blocks address only the Card Account.

Charges & Financial Obligations · Company commitment

No mandatory fees for using the Card or Card Account; optional programs are separate

The agreement says the Bank will not charge any fees for using the Card or Card Account. It points to the Fee Schedule and Section III for third-party fees. Optional fee-based programs may be available through Affirm, and the Bank is not responsible for those fees; questions about them go to Affirm.

Details
Who
The Bank
What it covers
No fees for using the Card or Card Account; optional Affirm programs separate

Supporting quotations

We Don't Charge Any Mandatory Fees: We will not charge you any fees for using your Card or Card Account.
There may be optional fee-based programs available to you through Affirm, and Bank is not responsible for such fees.

Qualifications & exceptions

  • The no-fee commitment covers the Bank's charges for using the Card or Card Account.
  • Third-party fees are addressed by the Fee Schedule and Section III.
  • Optional Affirm programs may carry fees and are not the Bank's responsibility.

Not stated here

  • The separate optional programs and their prices are not described in this block.

Charges & Financial Obligations · Context

Loans are made by a Lender, not the Bank, and the Bank disclaims involvement

The agreement states in capitals that all loans are made by a Lender and not by the Bank. The Bank is not involved in the application, underwriting or approval of any Loan and has no responsibility to the cardholder for the Loans or for the Lender's acts or omissions. The cardholder must apply for each Loan separately in the App, and approval is subject to eligibility and may require a down payment, as determined by the Lender.

Details
Who
A Lender, not the Bank
What it does
Bank disclaims involvement in and responsibility for Loans
Condition
Each Loan separately applied for and approved by the Lender, subject to eligibility and possible down payment

Supporting quotations

ALL LOANS ARE MADE BY A LENDER AND NOT BY BANK. BANK IS NOT INVOLVED IN THE APPLICATION, UNDERWRITING OR APPROVAL OF ANY LOAN.
BANK HAS NO RESPONSIBILITY TO YOU FOR THE LOANS OR ANY ACTIONS OR OMISSIONS OF LENDER.
YOU MUST APPLY FOR EACH LOAN SEPARATELY IN THE APP, AND APPROVAL FOR EACH LOAN IS SUBJECT TO ELIGIBILITY AND MAY REQUIRE A DOWNPAYMENT, AS EACH IS DETERMINED BY THE LENDER.

Qualifications & exceptions

  • The Bank's disclaimer covers the Loan application, underwriting, approval, and the Lender's actions or omissions.
  • Each Loan is a separate application and approval, determined by the Lender.

Not stated here

  • The Lender's own loan terms, rates and fees are not supplied in this agreement.