This policy covers how Airbnb, Inc. and its affiliates process personal information on the Airbnb Platform
The Privacy Policy explains how Airbnb, Inc. and its affiliates (together "Airbnb") process personal information in relation to your use of the Airbnb Platform. The saved version is the one last updated February 5, 2026. The policy itself warns that, depending on where you live and what you are doing on the platform, additional supplemental privacy pages may also apply to you.
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Last Updated: February 5, 2026
This Privacy Policy describes how Airbnb, Inc. and its affiliates ("we," "us," or "Airbnb"), process personal information in relation to your use of the Airbnb Platform.
Qualifications & exceptions
Supplemental privacy pages may apply depending on where you live and what you do on the platform.
Not stated here
Whether a later version replaced the February 5, 2026 text is not shown by this saved copy.
Legal Rights & Agreement Rules · Context
Region-specific privacy supplements may add to this policy, but they are separate pages not included here
Airbnb points residents of different places to separate supplement pages: an "Outside the United States Privacy Supplement" (for people outside the U.S. but not in Brazil, China or Korea, such as the EEA), a "United States Privacy Supplement", and supplements for Brazil, China (which here excludes Hong Kong, Macau and Taiwan) and Korea. These pages contain supplemental information that "may apply" to you. A full list of supplements is linked at the top of the page. None of these supplements is part of the analyzed text, so their content (for example U.S. state-law rights) is not covered by these cards.
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For a list of supplements to this Privacy Policy, click here.
Depending on where you live and what you are doing on the Airbnb Platform, the supplemental privacy pages listed below may apply to you.
If you reside outside of the United States, but not in Brazil, China, or Korea, such as in the European Economic Area (“EEA”), visit our “Outside the United States Privacy Supplement” page for important supplemental information that may apply to you.
If you reside in the United States, visit our “United States Privacy Supplement” page for important supplemental information that may apply to you.
If you reside in Brazil, visit our “Brazil Privacy Supplement” page for important supplemental information that may apply to you.
If you reside in the People’s Republic of China, which for purposes of this Privacy Policy does not include Hong Kong, Macau, and Taiwan ("China"), visit our "China Privacy Supplement" page for important information that may apply to you.
If you reside in the Republic of Korea (“Korea”), visit our “Korea Privacy Supplement” page for important supplemental information that may apply to you.
Qualifications & exceptions
The supplements "may apply"; the policy does not say which supplement terms override this policy.
For this policy, "China" means the People's Republic of China excluding Hong Kong, Macau and Taiwan.
Not stated here
The supplement pages were linked but not supplied, so their terms are unknown here.
How a conflict between this policy and a supplement would be resolved is not stated in this text.
Use & Processing · Context
"Personal information" means information that is related to or could reasonably be linked to a person
The policy defines personal information broadly: any information related to, associated with, or that could reasonably be linked to an identified or identifiable individual. So the policy's rules reach not only names and contact details but also data that could be tied back to you.
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“Personal information” refers to any information which is related to, associated with, or could be reasonably linked to an identified or identifiable individual.
The Airbnb company responsible for your data (the "Controller") is set out in Schedule 1
Whenever the policy says "Airbnb", "we", "us" or "our", it means the specific Airbnb company that is responsible for your personal information under the policy, called the Controller. Which company that is depends on the table in Schedule 1 at the end of the policy, which assigns controllers by your place of residence and your activity on the platform.
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Where this Policy mentions "Airbnb," "we," "us," or "our," it refers to the Airbnb company that is responsible for your personal information under this Privacy Policy (the "Controller"). The designated Controller is set out in Schedule 1.
Qualifications & exceptions
The responsible company varies; see the Schedule 1 cards for the company that applies to your residence and activity.
Charges & Financial Obligations · Context
Payment Services data is handled by an Airbnb Payments entity, generally based on your country of residence
The policy also applies to Payment Services provided by Airbnb Payments under the separate Payments Terms of Service. When you use Payment Services you also give personal information to one or more Airbnb Payments entities (the "Payments Controller", listed in Schedule 1). That entity is responsible for your personal information related to the Payment Services, generally depending on your country of residence.
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This Privacy Policy also applies to the Payment Services provided to you by Airbnb Payments pursuant to the Payments Terms of Service ("Payments Terms"). When using the Payment Services, you will also be providing your personal information to one or more Airbnb Payments entities (the "Payments Controller" as outlined in Schedule 1), which will be responsible for your personal information related to the Payment Services, generally depending on your country of residence.
Qualifications & exceptions
"Generally" depending on country of residence: the policy does not promise that residence alone decides the Payments Controller.
Not stated here
The Payments Terms are a separate document and were not supplied.
Legal Rights & Agreement Rules · Context
The insurance controller is defined only in a separate insurance supplement that is not included here
Section 2.3 names an "Insurance Controller" but does not identify it. It says only that it is further defined in the applicable document referenced in the Privacy Policy Supplement for Insurance. That supplement is not part of this source, so who controls insurance-related personal information cannot be determined from this policy.
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As further defined in the applicable document referenced in the Privacy Policy Supplement for Insurance.
Not stated here
The Privacy Policy Supplement for Insurance and the document it references were not supplied; the Insurance Controller is unknown.
Data Access & Collection · Company practice
Airbnb collects contact, account and profile details you need to use the platform
When you use the Airbnb Platform, Airbnb collects personal information it describes as needed to use the platform; without it, Airbnb may not be able to provide all the services you request. This starts with contact, account and profile information such as your first and last name, phone number, postal address, email address, date of birth and profile photo. Which of these items are collected depends partly on the features you use.
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We collect personal information about you when you use the Airbnb Platform. Without it, we may not be able to provide all services requested. This personal information includes:
Such as your first name, last name, phone number, postal address, email address, date of birth, and profile photo, some of which will depend on the features you use.
“Personal information” refers to any information which is related to, associated with, or could be reasonably linked to an identified or identifiable individual.
Qualifications & exceptions
Some of the listed items depend on the features you use.
Withholding this information may mean Airbnb cannot provide all services requested ("may not be able").
Data Access & Collection · Company practice
Airbnb may ask for ID documents, other verification details or a selfie to verify your identity
Where appropriate, Airbnb may ask you for an image of a government-issued ID (passport, national ID card, tax ID or driving license, in accordance with applicable laws) or other verification information such as date of birth, address, email, phone number or digital identity, and/or a selfie when it verifies your ID. If you provide a copy of your ID, Airbnb will obtain information from it.
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Where appropriate, we may ask you for an image of your government-issued ID document(s), passport, national ID card, tax ID, or driving license (in accordance with applicable laws) or other verification information, such as your date of birth, address, email address, phone number, or digital identity, and/or a selfie when we verify your ID. If a copy of your ID is provided to us, we will obtain information from your ID. See our Help Center article on Verifying your identity.
Qualifications & exceptions
Requests happen "where appropriate"; collection of ID documents is "in accordance with applicable laws".
Not stated here
The Help Center article on verifying your identity is linked but not supplied.
Charges & Financial Obligations · Company practice
Payment details such as card, bank account and transaction information are collected
Information needed to use the platform includes payment transaction information, such as your payment account, credit card information, bank account information, the payment instrument used, the date, time and amount of a payment, card expiration date and billing postcode, PayPal email address, IBAN information, your address and other related transaction details.
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Such as payment account, credit card information, bank account information, payment instrument used, date and time, payment amount, payment instrument expiration date and billing postcode, PayPal email address, IBAN information, your address, and other related transaction details.
Data Access & Collection · Company practice
If you show interest in Guest Insurance, Airbnb requires trip and personal details before the contract
When you express interest in buying a Travel Insurance Plan, Reservation Insurance or Stay Protection (together "Guest Insurance"), Airbnb requires certain pre-contract information: your name, accommodation and residential addresses, date of birth, age, email address, contact number, trip start and end dates, trip cost, transaction currency and booking number.
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At the time you express an interest in purchasing Travel Insurance Plan, Reservation Insurance, or Stay Protection ("Guest Insurance"), we require certain pre-contract information, such as your name, accommodation address, residential address, date of birth, age, e-mail address, contact number, trip start/end date, trip cost, transaction currency, and booking number.
Data Access & Collection · Company practice
Hosts may be asked for insurance, licenses, permits, online profiles and professional experience
If you are a Host, Airbnb may collect information about business, commercial or professional insurance you are required to maintain under Airbnb's Terms or the Additional Terms for Service and Experiences Hosts to offer a Listing; licenses, permits, authorizations or certifications required to offer a Listing; and, as relevant to the Listing you offer, your online profiles, personal or business website, social media profiles, and professional and educational experience.
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If you are a Host, we may collect information regarding your business, commercial, or professional insurance that you are required to maintain under our Terms or Additional Terms for Service and Experiences Hosts to offer a Listing.
If you are a Host, we may collect information such as business, commercial, or professional licenses, permits, authorizations, or certifications required to offer a Listing.
If you are a Host, we may ask you to identify your online profiles, personal or business website, or social media profiles, as well as provide us with your professional and educational experience, as relevant to the Listing you offer.
Qualifications & exceptions
These items apply to Hosts only.
Online profiles and experience are requested "as relevant to the Listing you offer".
Not stated here
The Terms and the Additional Terms for Service and Experiences Hosts are separate documents not supplied here.
Data Access & Collection · Company practice
Hosts and Guests may be required to obtain and provide background screenings
If you are a Host or Guest, Airbnb may require you, consistent with applicable law, to obtain and give Airbnb or its third-party provider relevant background screenings so that you can purchase, participate in or offer a Listing. Separately, consistent with applicable law and with your consent where required, Airbnb may collect personal information from background-screening and license-verification providers, and may use your full name and date of birth to obtain those reports.
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If you are a Host or Guest, consistent with applicable law, we may require that you obtain and provide to Airbnb or our third-party provider relevant background screenings in order to enable you to purchase, participate in, or offer a Listing. For more information, visit our article on background checks.
Consistent with applicable law and with your consent where required, we may collect personal information from background screenings and license verification providers.
We may use your personal information, including your full name and date of birth, to obtain such reports.
Qualifications & exceptions
Only "consistent with applicable law"; collection from providers requires your consent where the law requires it.
Not stated here
The background-check article is linked but not supplied, so when screenings are required is not stated here.
Data Access & Collection · User right or choice
You can choose to add profile details such as gender, languages, city and education
Besides the required information, you can choose to provide more personal information. Additional profile information includes gender, preferred language(s), city, personal description, hometown, languages spoken, education and any other profile information you provide.
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You can choose to provide us with additional personal information, including:
Such as gender, preferred language(s), city, personal description, hometown, languages spoken, education, and any additional profile information you provide.
Data Access & Collection · Restriction or exception
If you give Airbnb information about other people, you confirm you have permission and shared this policy
You may give Airbnb information about other people, such as someone else's payment instrument or contact information, or details about a co-traveler, service provider, participant or other person relevant to a Listing. By doing so you acknowledge that you have their permission to provide it to Airbnb for the purposes in this policy and that you have shared the Airbnb Privacy Policy with them. Relatedly, Airbnb may receive payment information about people who are not Airbnb users, for example when a user pays for a booking with that person's card.
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Such as a payment instrument or contact information belonging to another person or information about a co-traveler, service provider, participant, or other person relevant to the Listing. By providing us with personal information about others, you acknowledge that you have permission to provide that personal information to Airbnb for the purposes described in this Privacy Policy and you have shared the Airbnb Privacy Policy with them.
If you are not an Airbnb user, we may receive payment information relating to you, such as when an Airbnb user provides your payment card to complete a booking.
Qualifications & exceptions
The acknowledgement is made by you, the user who supplies the information.
Not stated here
The policy does not say what Airbnb does if the permission was not actually obtained.
Data Access & Collection · Company practice
Airbnb may derive facial recognition data from your photos and ID for verification, with consent where the law requires
Biometric information you choose to give includes facial recognition data derived from the photos and identification documents you submit for verification. This happens where the feature is offered and with your consent where applicable law requires it.
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Such as facial recognition data derived from photos and identification documents you submit for verification, where offered and with your consent where required by applicable law. See our Help Center article on Facial recognition for identity verification and preventing identity misuse.
Qualifications & exceptions
Only "where offered" and "with your consent where required by applicable law".
Not stated here
The Help Center article on facial recognition for identity verification is linked but not supplied.
Data Access & Collection · Company practice
Messages, calls and SMS sent through Airbnb are collected, including call recordings and log details
Communications information includes email, call, message, SMS and text information where delivery is enabled on or through the Airbnb Platform. It may also include call recordings and transcripts (consistent with applicable law) and log details such as phone numbers of the calling and receiving parties, account name, email address, forwarding numbers, time, date and duration of communications, routing information, and the types and volumes of communications.
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Such as email, call, message, SMS, and text information where delivery is enabled on or through the Airbnb Platform. Communication information may also include call recordings and transcripts consistent with the requirements under applicable law, and other log information like your phone number, calling-party number, receiving-party number, account name, email address, forwarding numbers, time and date of communications, duration of communication, routing information, and the types and volumes of communications.
Qualifications & exceptions
Call recordings and transcripts are kept "consistent with the requirements under applicable law".
Data Access & Collection · Company practice
Photos, reviews and other content you post, and your customer-support interactions, are collected
User-generated content you choose to provide, such as photos, videos and reviews, is collected. So is support information: call recordings and transcripts (consistent with applicable law), chat information and messages collected to provide customer support, including investigating and responding to user concerns and monitoring and improving Airbnb's support processes.
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Such as any photos, videos, reviews, and other content you choose to provide.
Such as call recordings and transcripts consistent with the requirements under applicable law, chat information, and messages collected to provide customer support services, including investigating and responding to user concerns and monitoring and improving our support processes.
Data Access & Collection · Company practice
Business details such as registered name, tax ID and proof of registration may be collected
Business information you may give includes your registered business name and any "doing business as" names, job title, registered and street address, website, phone, email, social media accounts, and other information required to conduct business in your jurisdiction, such as a business tax identification or other registration number and proof of registration or association.
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Such as registered business name and any “doing business as” or similar names, job title, registered and street address, website, phone number, email, social media accounts and website, and other information required to conduct business in your jurisdiction, such as a business tax identification or other business registration number, and proof of registration or association.
Data Access & Collection · Company practice
Preferences you share, such as dietary or physical needs, may include health information
You may give personal preferences or requirements for your Listing, including dietary or physical preferences or requirements. Airbnb says this may include health information if you choose to disclose it on the Airbnb Platform. The same note about health information appears for the catch-all "other information" category.
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Such as personal preferences or requirements for your Listing, including dietary or physical preferences or requirements. This may include health information if you choose to disclose it on the Airbnb Platform.
This may include health information if you choose to disclose it on the Airbnb Platform.
Qualifications & exceptions
Health information is collected only if you choose to disclose it.
Data Access & Collection · Company practice
Hosts in Airbnb community networks may have posts, club membership, RSVPs and Host-to-Host messages collected
If you are a Host and part of one of Airbnb's community networks, Airbnb may collect your profile, your user-generated content (posts and reactions), your local club membership (determined by the location of your Listings), your RSVPs and direct Host-to-Host messages.
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If you are a Host and part of one of our Airbnb community networks, we may collect information such as your profile, your user-generated content (posts, reactions), your local club membership as determined by the location of your Listings, your RSVPs, and direct Host-to-Host messages.
Data Access & Collection · Company practice
Forms, surveys, research, promotions, imported contacts and similar inputs are also collected
Other information you choose to give includes what you provide when you fill in a form, add information to your account, respond to surveys, participate in research, post to community forums, take part in promotions or events, import or manually enter address book contacts, provide your address and/or geolocation, provide business information or share your experience with Airbnb.
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Such as when you fill in a form, add information to your account, respond to surveys, participate in research, post to community forums, participate in promotions or events, import or manually enter address book contacts, provide your address and/or geolocation, provide business information, or share your experience with us.
Data Access & Collection · Company practice
Airbnb collects precise or approximate location, and can do so when the app is not in use if you enable it
When you use the Airbnb Platform and Payment Services, Airbnb automatically collects certain personal information. This may include geolocation information: precise or approximate location determined from your IP address, your device's GPS, or other information you disclose, depending on your device settings. Airbnb may also collect location when you are not using the app if you enable this through your settings or device permissions.
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When you use the Airbnb Platform and Payment Services, we automatically collect certain personal information. This personal information may include:
Such as precise or approximate location determined from your IP address, mobile or other device’s GPS, or other information you disclose to us, depending on your device settings. We may also collect this information when you’re not using the app if you enable this through your settings or device permissions.
Qualifications & exceptions
Collection depends on your device settings; background collection happens only "if you enable this".
Data Access & Collection · Company practice
Usage and device data are collected automatically, even if you have no account or are not logged in
Airbnb automatically collects usage information such as Listing searches, bookings, added services, access dates and times, pages viewed or engaged with before or after using the platform, other actions including content viewed, services you interact with (including AI-enabled ones) and links you click to third-party applications. It also collects device information such as device and advertising identifiers, hardware and software information, device event information, other unique identifiers, crash data and read receipts. Both kinds may be collected even if you have not created an account or logged in.
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Such as searches for Listings, bookings you have made, additional services you have added, access dates and times, the pages you’ve viewed or engaged with before or after using the Airbnb Platform, and other actions on the Airbnb Platform, including content you view, the services you interact with (including those enabled by artificial intelligence (“AI”), and links you click to third-party applications. We may collect this information even if you haven’t created an Airbnb account or logged in.
Such as device and advertising identifiers, hardware and software information, device information, device event information, other unique identifiers, crash data, and read receipts. We may collect this information even if you haven’t created an Airbnb account or logged in.
Data Access & Collection · Company practice
Cookies and similar technologies are collected as described in a separate Cookie Policy
Among the information collected automatically, the policy lists "Cookies and Similar Technologies As Described in Our Cookie Policy". This policy gives no further detail here; the types of cookies and how to control them are in the Cookie Policy, which is a separate document not included in this source.
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3.3.4 Cookies and Similar Technologies As Described in Our Cookie Policy.
Not stated here
The Cookie Policy was not supplied; which cookies are used and what choices exist are unknown from this text.
Linking & Identification · Company practice
If you log in with Google, Facebook or WeChat, or connect a smart lock, Airbnb receives data from that service
If you choose to link, connect or log in to Airbnb with a third-party service such as Google, Facebook or WeChat, you direct that service to send Airbnb information such as your registration, friends list and profile information, as controlled by that service or as you authorize in its privacy settings. If you connect a smart lock to your Airbnb account, Airbnb may collect information about the smart device, such as log or event information and device information.
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We may collect personal information from other sources, such as:
If you choose to link, connect, or login to the Airbnb Platform with a third-party service, such as Google, Facebook, or WeChat, you direct the service to send us information such as your registration, friends list, and profile information as controlled by that service or as authorized by you via your privacy settings at that service. If you choose to connect a smart lock to your Airbnb account, we may collect information about the smart device, such as log or event information and device information.
Qualifications & exceptions
What is sent depends on the third-party service and your privacy settings there.
Data Access & Collection · Company practice
Background-screening and license-verification providers may send Airbnb reports about you
Consistent with applicable law and with your consent where required, Airbnb may collect personal information from background-screening and license-verification providers, and may use your personal information, including your full name and date of birth, to obtain these reports.
Supporting quotations
Consistent with applicable law and with your consent where required, we may collect personal information from background screenings and license verification providers. We may use your personal information, including your full name and date of birth, to obtain such reports.
Qualifications & exceptions
Only consistent with applicable law and with consent where required.
Data Access & Collection · Company practice
Employers, people who invite you, and people who complain about you can give Airbnb your information
Organizations that use Airbnb's Enterprise products may submit personal information to manage accounts and send invitations to enterprise products. If someone invites you to Airbnb, for example as a co-traveler, that person can submit personal information about you. If a Host, Guest or any third party complains about you, Airbnb may receive information about that specific complaint in order to understand it and, where relevant, address it.
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Organizations that use our Enterprise products may submit personal information to facilitate account management and invitations to use enterprise products.
If you are invited to the Airbnb Platform, for example, as a co-traveler on a trip, the person who invited you can submit personal information about you.
If a Host, Guest, or any third party submits a complaint about you, we may receive information relating to the specific complaint made in order to understand and, where relevant, address the complaint.
Charges & Financial Obligations · Company practice
Your bank and installment-plan providers may share account and payment details with Airbnb
If you choose to pay with funds from your bank account, Airbnb may receive information from your financial institution such as bank account details and account balance. If you choose to buy a reservation on an installment plan, Airbnb may receive information from the third-party provider such as the payment schedule and actual payments on authorized plans.
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If you elect to pay with funds from your bank account, we may receive certain information from your financial institution, such as bank account details and account balance.
If you elect to purchase a reservation and pay on an installment plan, we may receive certain information from the third-party provider, such as the payment schedule and actual payments on authorized payment plans.
Data Access & Collection · Company practice
Building owners, homeowners' associations and property managers may give Airbnb your information
Airbnb may receive your personal information from the owners of an Accommodation, a homeowners' association or similar governing body of a building, or their agents such as a building operator or property management company ("Building Management"), in order to facilitate and promote programs with Building Management.
Supporting quotations
We may receive your personal information from the owner(s) of an Accommodation, a homeowners’ association or similar governing entity of a building, and/or their agent, such as a building operator or property management company (“Building Management”) in order to facilitate and promote programs with Building Management.
Data Access & Collection · Company practice
Airbnb may receive more information about you from its Corporate Affiliates listed in Schedule 1
Airbnb may also receive additional personal information about you from its Corporate Affiliates. Schedule 1 defines Corporate Affiliates as the entities listed in its controller table plus HotelTonight LLC.
Supporting quotations
We may also receive additional personal information about you from our Corporate Affiliates, as defined in Schedule 1.
"Corporate Affiliates" means any of the entities listed in the table below and HotelTonight LLC.
Linking & Identification · Company practice
Where the law allows, Airbnb gets data from other sources, including public web profiles, and combines it
Under "Other Sources", where permitted by applicable law, Airbnb may receive additional personal information about you from other sources. This information may be combined with other information Airbnb has about you and may be based on your activities and interactions both on and off the Airbnb Platform. The sources may include other users who refer you to Airbnb; publicly available information, including your website, social media profile, and ratings, reviews and offering details on other platforms; third-party vendors or partners; and Members, other individuals, entities, and governmental, public or tax authorities.
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3.4.10 Other Sources.
Where permitted by applicable law, we may receive additional personal information about you from other sources. This personal information may be combined with other information we have about you and may be based on your activities and interactions on and off of the Airbnb Platform. Such sources may include:
other users when they refer you to Airbnb,
publicly available information, including your website, social media profile, and ratings and reviews and offering details on other platforms,
third-party vendors or partners, and
Members, other individuals, entities, and governmental, public, or tax authorities.
Qualifications & exceptions
Only "where permitted by applicable law".
The list of sources is open-ended ("may include").
Not stated here
The policy does not identify which vendors, partners or authorities supply information.
Use & Processing · Company practice
Airbnb uses personal information for the purposes listed in section 4, including building and improving its AI
Airbnb uses personal information to carry out the processing described in the subsections of section 4. This expressly includes using AI technologies that Airbnb develops and improves using your personal information. The policy points to section 9 (Your Rights) for how to control Airbnb's use of your information; there it says that if you do not want Airbnb to use your personal information to develop and improve AI models that power certain features, you can set your preferences as described on a linked page.
Supporting quotations
We use personal information to carry out the processing described in the sub-sections below. This includes using AI technologies that we develop and improve using your personal information.
See section 9 for information about Your Rights and how to control Airbnb’s use of your personal information.
In addition, if you do not want Airbnb to use your personal information to develop and improve AI models that power certain features on Airbnb, you can set your preferences as described here.
Qualifications & exceptions
An AI-training preference exists, but the linked page describing it was not supplied, so its scope is unknown.
Not stated here
Which AI models or features the preference covers, and whether it applies retroactively, is not stated.
Legal Rights & Agreement Rules · Context
Residents outside the U.S., Brazil, China and Korea are pointed to a separate page on legal bases
If you live outside the United States, Brazil, China or Korea, the policy sends you to a separate linked page to learn about Airbnb's legal bases for collecting and processing personal information. Those legal bases are not stated in this text.
Supporting quotations
If you reside outside of the United States, Brazil, China, or Korea, click here to learn about our legal bases for collection and processing personal information.
Not stated here
The legal-bases page was not supplied; the legal basis for each use is unknown here.
Use & Processing · Company practice
Airbnb uses your data to run the platform, payments, bookings, messaging, support and notifications
To provide the Airbnb Platform, Airbnb processes personal information to: let you access the platform and make and receive payments; let you purchase, participate in or offer a Listing; let you communicate and engage with others; process and respond to your requests; provide support; send messages, updates, security alerts and account notifications; determine your country or state of residence by automated review of your account information and platform interactions (see section 8); and enable your use of its products and accommodation services.
Supporting quotations
We process personal information to:
enable you to access the Airbnb Platform and make and receive payments,
enable you to purchase, participate in, or offer a Listing,
enable you to communicate and engage with others,
process and respond to your request,
provide you with support,
send you messages, updates, security alerts, and account notifications,
determine your country or state of residence based on automated review of your account information and your interactions with the Airbnb Platform, as described in "Changing Your Country or State of Residence", and
enable your use of our products and accommodation services.
Qualifications & exceptions
Your country or state of residence is decided by automated review, which in turn affects which Airbnb company controls your data (section 8).
Use & Processing · Company practice
Your data is used for analytics, research, product development, AI development and support training
To develop and improve the Airbnb Platform, Airbnb processes personal information to perform analytics, debug and conduct research; develop and improve its AI; develop and improve its products and services; and provide customer service training.
Supporting quotations
We process personal information to:
perform analytics, debug, and conduct research,
develop and improve our AI,
develop and improve our products and services, and
provide customer service training.
Inference & Profiling · Company practice
Airbnb infers your preferences and interests from your activity, searches, bookings and profile to personalize
Airbnb processes personal information to provide a more personalized and relevant experience, including by inferring user preferences, recommendations and interests from information such as your interactions on the platform, search and booking history, and profile information.
Supporting quotations
We process personal information to:
provide a more personalized and relevant user experience, including by inferring user preferences, recommendations, and interests, based on information such as interactions on the Airbnb Platform, search and booking history, and profile information.
Security & Safeguards · Company practice
Your data is used for fraud prevention, background and database checks, eligibility, disputes and enforcement
To promote trust, safety and quality, Airbnb processes personal information to: study and combat discrimination under its Nondiscrimination Policy; detect, prevent, assess and address fraud and security risks; check you qualify to offer certain Host Services (such as minimum professional experience, online presence and reputation, and policy, safety and quality standards); protect the community from illegal activities and other behaviors; verify or authenticate information you provide, including identity information; check databases and other sources such as background checks; comply with legal obligations and protect the health and well-being of Guests, Hosts, Hosts' employees and the public; resolve disputes, including telling co-Hosts or additional Guests about disputes tied to their role; enforce agreements with third parties; decide eligibility for booking types such as Instant Book; comply with law and protect rights; enforce the Terms of Service and other policies; and assess your interactions with the platform and information obtained from third parties.
Supporting quotations
We process personal information to:
study and combat discrimination consistent with our Nondiscrimination Policy,
detect, prevent, assess, and address fraud and security risks,
ensure you qualify for offering certain Host Services, including minimal professional experience requirements, online presence and reputation, or that you and your Listing adhere to our policies and safety and quality standards,
protect our community from illegal activities or other behaviors, as set out on our Safety policies page and including our Illegal and Prohibited Activities Policy,
verify or authenticate information provided by you, including identity information, as described in "Personal Information Needed to Use the Airbnb Platform",
conduct checks against databases and other information sources, such as background checks,
comply with our legal obligations, protect the health and well-being of our Guests, Hosts, Hosts’ employees, and members of the public,
resolve disputes with our Members, including disclosing information to your co-Host(s) or additional Guests about disputes related to your role as a co-Host(s) or additional Guests,
enforce our agreements with third parties,
determine eligibility for certain types of bookings, such as Instant Book,
comply with law, respond to legal requests, prevent harm, and protect our rights (see “Comply with Law, Respond to Legal Requests, Prevent Harm, and Protect Our Rights”),
enforce our Terms of Service (“Terms”) and other policies, such as our Nondiscrimination Policy, and
assess or evaluate your interactions with the Airbnb Platform and information obtained from third parties.
Qualifications & exceptions
Dispute information may be disclosed to your co-Host(s) or additional Guests when the dispute relates to their role.
Not stated here
The Nondiscrimination, Safety and Illegal and Prohibited Activities policies are referenced but not supplied.
Account & Service Control · User right or choice
Automated systems may restrict or suspend your account for safety risks; you can challenge via contact details
In certain cases, automated processes that analyze your account and activity on the Airbnb Platform, together with information about activities on and off the platform that can be associated with you, could restrict or suspend your access if they detect activity that may pose a safety or other risk to Airbnb, its community or third parties. If you want to challenge a decision based on automated processes, the policy tells you to contact Airbnb through the Contact Information section, which lists, for U.S. residents, a mailing address, the dpo@airbnb.com email address and a toll-free number.
Supporting quotations
In certain cases, automated processes, which analyze your account and activities on the Airbnb Platform as well as information in relation to activities on and off the Airbnb Platform that can be associated with you, could restrict or suspend your access to the Airbnb Platform if such processes detect activity that may pose a safety or other risk to Airbnb, our community, or third parties. Learn more about how our system determines whether certain reservations may carry a higher risk for incidents here. If you would like to challenge decisions based on automated processes, please contact us via the Contact Information section.
If you reside in the United States, contact us by mail at Airbnb, Inc., Legal Privacy, 888 Brannan Street, San Francisco, CA 94103 USA, by email at dpo@airbnb.com, or by toll-free call at (844) 234-2500
Qualifications & exceptions
Applies "in certain cases" where activity "may pose a safety or other risk".
Off-platform activity that can be associated with you may be considered.
Not stated here
The policy does not describe how a challenge is reviewed, by whom, or within what time.
The linked explanation of higher-risk reservations was not supplied.
Use & Processing · Company practice
Airbnb uses your data to send marketing, personalize and measure ads, run promotions and invite you to events
To provide, personalize, measure and improve its advertising and marketing, Airbnb processes personal information to send promotional, advertising and marketing messages; show, personalize, measure and improve its advertising; administer referral programs, rewards, surveys, sweepstakes, contests and other promotions sponsored or managed by Airbnb or its third-party partners; analyze characteristics and preferences to send marketing it thinks may interest you; and invite participants to events and relevant opportunities.
Supporting quotations
We process personal information to:
send promotional, advertising, and marketing messages, and other information,
show, personalize, measure, and improve our advertising,
administer referral programs, rewards, surveys, sweepstakes, contests, or other promotional activities or events sponsored or managed by Airbnb or its third-party partners,
analyze characteristics and preferences to send promotional messages, marketing, advertising, and other information that we think might be of interest to you, and
invite participants to events and relevant opportunities.
Not stated here
No marketing opt-out is described in this section; the Account settings controls in section 9 are linked but not detailed.
Use & Processing · Company practice
Airbnb scans your messages, mostly automatically, and scans all uploaded images for illegal content
Airbnb may review, scan or analyze your communications on or enabled through the Airbnb Platform for purposes disclosed in the policy, including safety, support and product enhancement. For example, to prevent fraud it scans and analyzes messages to mask contact information and references to other sites. Subject to applicable law, it scans and analyzes all images users upload in message threads, profiles and Listings for certain illegal or inappropriate activity, such as evidence of child exploitation, to identify and report content violations to the appropriate authorities. Airbnb uses automated methods where reasonably possible but may occasionally review communications manually, for example for investigations or customer support. Its vendors or partners may also review, scan and analyze communications for such purposes.
Supporting quotations
4.6.1 Purpose.
We may review, scan, or analyze your communications on or enabled through the Airbnb Platform for purposes disclosed in this Privacy Policy, including safety, support, product enhancement, and as described in Why we review messages on Airbnb. For example, as part of our fraud prevention efforts, we scan and analyze messages to mask contact information and references to other sites. Subject to applicable law, we scan and analyze all images uploaded by users to the Airbnb Platform in message threads, profiles, and Listings for certain illegal or inappropriate activities, such as evidence of child exploitation, for the purpose of identifying and reporting content violations to appropriate authorities.
We use automated methods where reasonably possible. Occasionally we may need to manually review communications, such as for investigations or customer support.
(x) review, scan, and analyze communications on the Airbnb Platform for certain purposes, such as evidence of child exploitation
Qualifications & exceptions
Image scanning is "subject to applicable law".
Manual review is occasional, for example for investigations or customer support.
Not stated here
The linked article "Why we review messages on Airbnb" was not supplied.
Sharing & Disclosure · Company commitment
Airbnb commits not to sell reviews or analyses of your communications
Under the heading "Non-Sale", Airbnb states that it will not sell reviews or analyses of the communications it scans.
Supporting quotations
We will not sell reviews or analyses of these communications.
Qualifications & exceptions
The commitment covers reviews or analyses of communications; it does not by itself address other disclosures described elsewhere in the policy.
Charges & Financial Obligations · Company practice
Payment data is used to process payments, verify identity, fight fraud and money laundering, and collect debts
Personal information is used to enable, or authorize third parties to use, Payment Services (as defined in the Payments Terms), for example to process payments, perform the contract with you, verify your identity, detect and prevent money laundering, fraud, abuse and security incidents, conduct security investigations and risk assessments, comply with legal obligations such as anti-money-laundering rules and sanctions enforcement, conduct collections activities, enforce the Payment Terms and other payment policies, and provide and improve Payment Services.
Supporting quotations
Personal information is used to enable, or authorize third parties to use, Payment Services (as defined in the Payments Terms), such as to:
process payments,
perform the contract with you,
verify your identity,
detect and prevent money laundering, fraud, abuse, and security incidents,
conduct security investigations and risk assessments,
comply with applicable legal and compliance obligations, such as anti-money laundering regulations and sanctions enforcement,
conduct collections activities,
enforce the Payment Terms and other payment policies, and
provide and improve Payment Services.
Qualifications & exceptions
Third parties may be authorized to use personal information for Payment Services.
Not stated here
The Payments Terms that define Payment Services were not supplied.
Charges & Financial Obligations · Company practice
If someone pays with your card for an Airbnb booking, Airbnb may receive your payment information
Even if you are not an Airbnb user, Airbnb may receive payment information relating to you, for example when an Airbnb user provides your payment card to complete a booking.
Supporting quotations
If you are not an Airbnb user, we may receive payment information relating to you, such as when an Airbnb user provides your payment card to complete a booking. See our Help Center article on Paying and getting paid on behalf of someone else.
Not stated here
The Help Center article on paying on behalf of someone else was not supplied.
Sharing & Disclosure · Company practice
Your data is used and disclosed to offer Guest Insurance, check your eligibility and administer claims
To facilitate the sale of Guest Insurance, personal information is used and disclosed to offer Guest Insurance to you, assess your eligibility to buy it based on your trip details, and facilitate underwriting and administration of your Guest Insurance, such as policy claims and benefits.
Supporting quotations
Personal information is used and disclosed to:
offer Guest Insurance to you,
assess your eligibility to purchase Guest Insurance, based on the details of your trip, and
facilitate the underwriting and administration of your Guest Insurance, such as policy claims and benefits.
Not stated here
Who receives the information (insurers, agents) is described in the unsupplied Privacy Policy Supplement for Insurance.
Sharing & Disclosure · Company practice
Airbnb may share your information with other Members to make bookings and interactions work
Airbnb may disclose your personal information to other Members in certain situations, described on a linked page about disclosing personal information with other Members, to enable you to purchase, participate in or offer bookings, connections or other interactions between Members.
Supporting quotations
We may disclose your personal information to:
We may disclose personal information in certain situations, as described in Disclosing personal information with other Members, to enable you to purchase, participate in, or offer bookings, connections, or other interactions between Members.
Not stated here
The linked page describing exactly what is shared with other Members was not supplied.
Sharing & Disclosure · Context
Hosts may pass Guest information to their own cleaners, lock providers or assistants, outside Airbnb's control
Hosts may use third-party services such as cleaning services, lock providers, support staff or assistants to manage or deliver Host Services, and may use Airbnb platform features to disclose a Guest's personal information to those vendors or partners. Other Members may also process your data with non-Airbnb services such as email or reservation management software. Those services are outside Airbnb's control and are subject to their own policies and applicable law.
Supporting quotations
Hosts may use third-party services to help manage or deliver Host Services, such as cleaning services, lock providers, support staff, or assistants. Hosts may use features on the Airbnb Platform to disclose personal information about the Guest to such third-party vendors or partners. Other Members may use services other than Airbnb to process your data, including email or reservation management software. Such services are outside of Airbnb’s control and will be subject to their own policies and applicable law.
Qualifications & exceptions
Airbnb does not control these services; their own policies and applicable law govern them.
Sharing & Disclosure · Company practice
Host and Guest booking and contact details may be shared with building owners and managers
Airbnb may disclose Hosts' and Guests' personal information, including booking information and information about compliance with applicable laws, to Building Management to facilitate programs with them. Guest booking and personal information, including Guest contact information, may be disclosed to the Building Management of the building, complex or community where a Host lives or the Listing is located, to facilitate hosting services, legal compliance, security, billing and other services.
Supporting quotations
We may disclose personal information of Hosts and Guests to Building Management, including booking information and information related to compliance with applicable laws, in order to facilitate programs with Building Management. Guest booking and personal information, including guest contact information, may be disclosed to the Building Management of the building, complex, or community where a host lives and/or the Listing is located to facilitate hosting services, compliance with applicable laws, security, billing, and other services.
Sharing & Disclosure · Company practice
For work bookings by Guests linked to an enrolled employer, booking details may go to that employer
If a booking is designated as for a business or work purpose and is made by a Guest affiliated with an Enterprise enrolled in Airbnb for Work, Airbnb may disclose information about the booking to the Enterprise to the extent necessary to perform Airbnb's contract with the Enterprise and to provide the platform. At the request of the Enterprise or the Guest, Airbnb may also disclose it to third parties the Enterprise engages for support services.
Supporting quotations
If a booking is designated as being for a business or work purpose and is made by a Guest affiliated with an Enterprise enrolled in Airbnb for Work, we may disclose information related to the booking to the Enterprise to the extent necessary for the adequate performance of Airbnb’s contract with the Enterprise and to provide the Airbnb Platform. At the request of the Enterprise or the Guest, we may also disclose this information to third parties engaged by the Enterprise to provide support services.
Qualifications & exceptions
Only for bookings designated as business or work purpose by a Guest affiliated with an enrolled Enterprise.
Limited "to the extent necessary" for the Enterprise contract and the platform.
Sharing & Disclosure · Company practice
Airbnb shares data with affiliated and unaffiliated vendors and partners for many business purposes, including AI
Airbnb discloses personal information to affiliated and unaffiliated vendors or partners (including their own vendors or partners) to help run its business, provide services and products to users including AI, and for the vendors' own compliance purposes. Listed examples include verifying identity documents, confirming eligibility to host (including insurance and license verification), checking public databases, background checks, fraud prevention and risk assessments, product development and debugging, operating the platform through third-party tools, customer service, advertising and payments, additional services you select, insurance claims, scanning communications (for example for child exploitation) and flexible payment plans from third-party credit providers. These providers are contractually bound to protect your information and may also disclose it where required by law. Airbnb may also share pseudonymized data with third-party partners who are not capable of re-identifying it.
Supporting quotations
We disclose personal information with affiliated and unaffiliated vendors or partners (including their vendors or partners) to help us run our business, provide services and products to users, including AI, and for their compliance purposes, including those that help us: (i) verify your identity or authenticate your identification documents, (ii) confirm your eligibility to host, including for insurance and license verification, (iii) check information against public databases, (iv) conduct background checks, fraud prevention, security investigations, and risk assessments, (v) perform product development and improvement, maintenance, and debugging, (vi) allow the provision of the Airbnb Platform through third-party platforms and software tools, (vii) provide customer service, advertising, or payments services, (viii) offer additional services you select, (ix) process, handle, or assess insurance claims or similar claims, (x) review, scan, and analyze communications on the Airbnb Platform for certain purposes, such as evidence of child exploitation (see the “Analyze Your Communications” section for additional information), or (xi) offer flexible payment plans and financing provided by a third-party credit provider. These providers are contractually bound to protect your personal information, have access to your personal information to perform these tasks, and may also disclose your personal information where required by law. We may share pseudonymized data with third-party partners who are not capable of re-identifying the data.
Qualifications & exceptions
Providers are contractually bound to protect personal information.
Vendors may themselves disclose information where required by law.
Pseudonymized data may go to partners not capable of re-identifying it.
Not stated here
The vendors and partners are not named, and how "not capable of re-identifying" is ensured is not explained.
The phrase "for their compliance purposes" allows vendors some use for their own compliance; its scope is not defined.
Sharing & Disclosure · Company practice
If you attend an event sponsored or facilitated by Airbnb, your data may go to event providers
If you choose to attend an event and your attendance is facilitated or sponsored by Airbnb or its partners, Airbnb may disclose your personal information to third-party event providers and their or Airbnb's service providers to enable your participation, such as issuing tickets and credentials.
Supporting quotations
If you elect to attend an event and your attendance is facilitated or sponsored by Airbnb or its partner(s), we may disclose your personal information to third-party events providers and their or Airbnb’s service providers for the purpose of enabling your participation in the event, such as issuing tickets and credentials.
Sharing & Disclosure · Company practice
Your data is shared among Airbnb's Corporate Affiliates, and always goes to Airbnb, Inc. in the U.S.
To provide, integrate, promote and improve the platform, Payment Services and its affiliates' services, Airbnb may disclose personal information between its Corporate Affiliates (the Schedule 1 entities plus HotelTonight LLC). Even if you do not live in the United States, your personal information will be disclosed to Airbnb, Inc., which provides the platform's technical infrastructure.
Supporting quotations
To support us in providing, integrating, promoting, and improving the Airbnb Platform, Payment Services, and our affiliates’ services, we may disclose personal information between our Corporate Affiliates, as defined in Schedule 1, including:
Even if your country of residence is not the United States, your personal information will be disclosed to Airbnb, Inc., which provides the technical infrastructure for the Airbnb Platform.
"Corporate Affiliates" means any of the entities listed in the table below and HotelTonight LLC.
Sharing & Disclosure · Company practice
Certain data goes to the relevant Payments Controller and Insurance Controller, as set out in unsupplied supplements
To facilitate payments, certain personal information described in the regional supplements (Outside the United States, China, United States, Brazil and Korea) will be disclosed to the relevant Payments Controller. To facilitate Guest Insurance offers, certain personal information described in the Privacy Policy Supplement for Insurance will be disclosed to the relevant Insurance Controller.
Supporting quotations
In order to facilitate payments on or through the Airbnb Platform, certain personal information as described in the “Outside the United States Privacy Supplement,” the “China Privacy Supplement,” the “United States Privacy Supplement," the "Brazil Privacy Supplement," and the "Korea Privacy Supplement" will be disclosed to the relevant Payments Controller.
In order to facilitate the offer of Guest Insurance on or through the Airbnb Platform, certain personal information as described in the Privacy Policy Supplement for Insurance will be disclosed to the relevant Insurance Controller.
Not stated here
Which personal information is disclosed is defined in supplements that were not supplied.
Sharing & Disclosure · Company practice
Even if you live outside the EEA, your data may go to Airbnb Ireland UC for support and operations
Even if your country of residence is outside the EEA, your personal information may be disclosed to Airbnb Ireland UC, which provides customer support and other business operation services to other Airbnb entities. It may also be disclosed in line with the section on complying with law, responding to legal requests, preventing harm and protecting Airbnb's rights.
Supporting quotations
Even if your country of residence is outside the EEA, your personal information may be disclosed to Airbnb Ireland UC, which provides customer support and other business operation services to other Airbnb entities and may be disclosed in line with the section "Comply with Law, Respond to Legal Requests, Prevent Harm, and Protect Our Rights."
Sharing & Disclosure · Company practice
Even if you do not live in Japan, your data may go to Airbnb GSL for support and operations
Under the heading "Airbnb GSL", the policy says that even if your country of residence is not Japan, your personal information may be disclosed to Airbnb GSL, which provides customer support and other business operation services to other Airbnb entities.
Supporting quotations
5.7.5 Airbnb GSL.
Even if your country of residence is not Japan, your personal information may be disclosed to Airbnb GSL, which provides customer support and other business operation services to other Airbnb entities.
Not stated here
The policy does not expand the abbreviation "GSL" here; Schedule 1 lists "Airbnb Global Services Limited" as a Japan controller, but the text does not state they are the same entity.
Sharing & Disclosure · Company practice
China residents' data is held by Airbnb Singapore and Airbnb China and may go to Chinese authorities without notice
If your place of residence or establishment is China, your personal information is collected, stored and processed by Airbnb Singapore, and a copy of your account data will be transferred to, stored and processed by Airbnb China. Airbnb Singapore and Airbnb China may disclose your personal information to Chinese government agencies without further notice to you, which the policy compares to other hospitality or short-term rental companies doing business in China. Your information may also be disclosed to vendors or partners, including in China, who may disclose it where required by law.
Supporting quotations
If your place of residence or establishment is China, your personal information is collected, stored and processed by Airbnb Singapore, and a copy of your account data will be transferred to, stored and processed by Airbnb China. Similar to other hospitality or short-term rental companies that do business in China, Airbnb Singapore and Airbnb China may disclose your personal information to Chinese government agencies without further notice to you. Your personal information may be further disclosed to vendors or partners, including in China, to help run our business. Our vendors or partners may also disclose your personal information where required by law.
Qualifications & exceptions
Applies only where your place of residence or establishment is China (excluding Hong Kong, Macau and Taiwan as defined at the start of the policy).
Not stated here
The China Privacy Supplement, which may add terms for China residents, was not supplied.
Cross-references
contrast (model-proposed): Airbnb may tell you about legal requests for your data, but not when barred or when it judges notice harmful or futile — contrast: For China residents, Airbnb Singapore and Airbnb China may disclose personal information to Chinese government agencies without further notice, while the general section says Airbnb may notify Members about legal requests where appropriate. The two provisions pull in different directions for China residents; this is a reviewed tension, not a legal finding.
Sharing & Disclosure · Company practice
Airbnb discloses your data where you consent or direct it, as described at that time
Airbnb may disclose your personal information where you consent or direct it to, and then discloses it as described at the time of that consent or direction. Examples include authorizing a third-party application or website to access your Airbnb account, processing an insurance claim, applying for flexible payment and financing products, and participating in promotional activities by Airbnb partners or third parties.
Supporting quotations
We may disclose your personal information in order to:
Where you provide consent or direct us to disclose your personal information, we disclose your personal information as described at the time of consent or direction, such as when authorizing a third-party application or website to access your Airbnb account, processing an insurance claim, applying for flexible payment and financing products, or participating in promotional activities by Airbnb partners or third parties.
Qualifications & exceptions
The scope of each disclosure is set by what is described at the time you give consent or direction.
Sharing & Disclosure · Company practice
Your profile, listing pages, reviews and public posts may be shown publicly and indexed by search engines
Personal information you disclose publicly on the platform may be indexed by third-party search engines; in some cases you may opt out of this in your account settings. Airbnb may make certain information publicly visible, such as your profile and account information and information derived from them; Listing pages with the approximate or precise location description, calendar availability, profile photo, aggregated demand information and other details you choose to disclose; reviews, ratings and other public feedback; and content in community or discussion forums, blogs or social media posts, plus content you make public, including Listing details on third-party sites, platforms and apps.
Supporting quotations
Personal information you disclose publicly on the Airbnb Platform may be indexed through third-party search engines. In some cases, you may opt-out of this sharing in your account settings. For more information, see our article on What info is shown on your profile. We may make certain personal information publicly visible to others, such as:
your profile and account information and information derived from them, as described here,
listing pages that include information such as the Listing’s approximate or precise location description, calendar availability, profile photo, aggregated demand information, and additional information you choose to disclose,
reviews, ratings, and other public feedback, and
content in a community or discussion forum, blog, or social media post, and content you make available to the public, including Listing details on third-party sites, platforms, and apps.
Qualifications & exceptions
A search-engine opt-out exists only "in some cases".
Listing pages may show an approximate or precise location description.
Not stated here
Which profile fields are public is described on a linked page that was not supplied.
Legal Rights & Agreement Rules · Company practice
Airbnb may disclose your data or messages to courts, police, authorities or Members when law permits or requires
As Airbnb reasonably deems appropriate, it may disclose your personal information or communications to courts, law enforcement, governmental or public authorities, tax authorities, authorized third parties or other Members, if and to the extent it is required or permitted by law, or where disclosure is reasonably necessary to: comply with legal obligations; comply with valid legal requests such as subpoenas or court orders, or respond to claims against Airbnb; respond to valid criminal-investigation requests or other activity that may expose Airbnb, you or other users to legal or regulatory liability; enforce and administer its agreements with Members; investigate potential violations of law, including emergencies involving risk of death or serious physical harm; respond to current or prospective claims or legal proceedings; or protect the safety, security, rights or property of Airbnb, its employees, Members or the public.
Supporting quotations
As we reasonably deem appropriate, we may disclose your personal information or communications to courts, law enforcement, governmental or public authorities, tax authorities, authorized third parties, or other Members, if and to the extent we are required or permitted to do so by law or where disclosure is reasonably necessary to: (i) comply with our legal obligations, (ii) comply with a valid legal request, such as a subpoena or court order, or to respond to claims asserted against Airbnb, (iii) respond to a valid legal request relating to a criminal investigation to address alleged or suspected illegal activity, or to respond to or address any other activity that may expose us, you, or any other of our users to legal or regulatory liability (more information on Airbnb’s Law Enforcement Guidelines here), (iv) enforce and administer our agreements with Members, including our Terms, Additional Legal Terms, and Policies, (v) investigate potential violations of applicable law, including emergency situations which may involve the risk of death or serious physical harm, (vi) respond to requests for or in connection with current or prospective claims or legal proceedings concerning Airbnb and/or third parties, in accordance with applicable law, or (vii) protect the safety, security, rights, or property of Airbnb, its employees, its Members, or the public.
Qualifications & exceptions
Disclosure is at Airbnb's reasonable judgment and is either legally required/permitted or "reasonably necessary" for the listed purposes.
Communications themselves, not only personal information, may be disclosed.
Not stated here
Airbnb's Law Enforcement Guidelines are referenced but not supplied.
Legal Rights & Agreement Rules · Company practice
Host and Guest data may be given to tax authorities to check tax compliance
Where legally required or permitted by applicable law, Airbnb may disclose Hosts' and/or Guests' personal information to relevant tax authorities or other government agencies, depending on where you are based, so the tax authorities can determine proper compliance with tax obligations.
Supporting quotations
Where legally required or permissible according to applicable law, we may disclose Hosts’ and/or Guests’ personal information to relevant tax authorities or other governmental agencies, depending on where you are based, for the purpose of the tax authorities’ determination of proper compliance with relevant tax obligations. For more information, visit our Help Center.
Legal Rights & Agreement Rules · Company practice
Where a Host registration or permit is needed, Host details and registration numbers may go to the authority
In jurisdictions where Airbnb facilitates or requires a Host's registration, notification, permit or license application or number with a government authority, Airbnb may disclose participating Hosts' personal information, including registration numbers and Host contact information, to that authority during the application, when the Listing is published, and periodically afterward.
Supporting quotations
In jurisdictions where Airbnb facilitates or requires a registration, notification, permit, or license application or number of a Host with a governmental authority, we may disclose personal information of participating Hosts, including registration numbers and Host contact information, to the relevant authority, during the application process, when the Listing is published, and periodically thereafter.
Legal Rights & Agreement Rules · Restriction or exception
Airbnb may tell you about legal requests for your data, but not when barred or when it judges notice harmful or futile
Where appropriate and/or legally required, Airbnb may notify Members about legal requests, unless (i) notice is prohibited by the legal process itself, a court order or applicable law, or (ii) Airbnb believes notice would be futile or ineffective, create a risk of injury or bodily harm, create or increase a risk of fraud or harm to Airbnb or its Members, or expose Airbnb to a claim of obstruction of justice.
Supporting quotations
Where appropriate and/or legally required, we may notify Members about legal requests, unless: (i) providing notice is prohibited by the legal process itself, by court order we receive, or by applicable law, or (ii) we believe that providing notice would be futile, ineffective, create a risk of injury or bodily harm to an individual or group, or create or increase a risk of fraud upon or harm to Airbnb, our Members, or expose Airbnb to a claim of obstruction of justice.
Qualifications & exceptions
Notice is discretionary ("may notify") and subject to broad exceptions based on Airbnb's own belief.
In a merger, sale or bankruptcy your data may be transferred; Airbnb will notify you before a different policy applies
If Airbnb undertakes or is involved in a merger, acquisition, reorganization, sale of assets, bankruptcy or insolvency event, it may sell, transfer or share some or all of its assets, including your personal information, in connection with or in contemplation of that transaction, such as due diligence. In that event, Airbnb will notify you before your personal information is transferred and becomes subject to a different privacy policy.
Supporting quotations
If Airbnb undertakes or is involved in any merger, acquisition, reorganization, sale of assets, bankruptcy, or insolvency event, then we may sell, transfer, or share some or all of our assets, including your personal information, in connection with such transaction or in contemplation of such transaction, such as due diligence. In this event, we will notify you before your personal information is transferred and becomes subject to a different privacy policy.
Qualifications & exceptions
Sharing may already happen in contemplation of a transaction, such as due diligence.
The notice promise covers transfer that makes your data subject to a different privacy policy.
Linking & Identification · Company practice
Linking a social or other account can publish its data on your profile and shares your reservations with travel partners
You can link your Airbnb account with certain third-party services, such as social networks. When you direct this data sharing by creating the link: some information from the linked account may be published on your public profile; information from the linked account may be stored, processed and transmitted for fraud prevention, security investigations and risk assessment; Airbnb discloses information about your reservation to third-party travel partners and reward programs; and publishing and displaying information you provide through the link is subject to your settings and authorizations on both Airbnb and the third-party service. When you link or log in through such a service, you direct it to send Airbnb information such as your registration, friends list and profile information.
Supporting quotations
You can link your Airbnb account with certain third-party services, such as social networks. When you direct the data sharing by creating this link:
some of the information provided to us from linking accounts may be published on your public profile,
information you provide to us from the linking of your accounts may be stored, processed, and transmitted for fraud prevention, security investigations, and risk assessment purposes,
we disclose information about your reservation with third-party travel partners and reward programs, and
publication and display of information that you provide to the Airbnb Platform through this linkage is subject to your settings and authorizations on the Airbnb Platform and the third-party service.
If you choose to link, connect, or login to the Airbnb Platform with a third-party service, such as Google, Facebook, or WeChat, you direct the service to send us information such as your registration, friends list, and profile information as controlled by that service or as authorized by you via your privacy settings at that service.
Qualifications & exceptions
These effects follow only when you choose to create the link.
Display of linked information depends on your settings on Airbnb and on the third-party service.
Sharing & Disclosure · Context
Third-party services linked from Airbnb, like Google Maps, PayPal, Klarna and Stripe, follow their own privacy policies
Parts of Airbnb may link to third-party services that Airbnb does not own or control. When you interact with and choose to use them, you provide your personal information to them, and your use is governed by those providers' privacy policies, including Google Maps/Earth Additional Terms, Google Terms and Privacy Policy, the PayPal Privacy Statement, the Klarna Privacy Policy and the Stripe Privacy Policy. Third-party services may be used to enable calendars and bookings of Listings (FareHarbor, Squarespace, Square, Peek and Rezdy are listed) and to let you obtain background screenings (HireRight is listed).
Supporting quotations
Parts of Airbnb may link to third-party services. Airbnb does not own or control these third parties.
When you interact with these third parties and choose to use their service, you are providing your personal information to them.
Your use of these services is subject to the privacy policies of those providers, including
Third-party services may be used to enable the calendar and booking of a Listing, including:
FareHarbor Privacy Statement
Squarespace Privacy Policy
Square Privacy Notice
Peek Privacy Policy,
Rezdy Privacy Policy
Third-party services may be used to enable you to obtain background screenings.
HireRight Privacy Notice
Qualifications & exceptions
Airbnb states it does not own or control these third parties.
Not stated here
The listed third-party policies were not supplied; their terms are unknown here.
Legal Rights & Agreement Rules · Company practice
If Airbnb decides your country or state of residence changed, your data moves to the new controller
If Airbnb determines that you have changed your country of residence (or state, for U.S. users), your Controller, Payments Controller and/or Insurance Controller will be the one for your new country or state from the date of the change. Airbnb determines residence by automated review of your account information and platform interactions and updates it as necessary. The controller that originally collected your personal information will need to transfer it to the new controller, which will continue to process it as described in the policy, when applicable. Your country or state of residence may affect which rights are available to you.
Supporting quotations
If we determine that you have changed your country (or state, for users in the United States) of residence, the Controller and/or Payments Controller and/or Insurance Controller will be determined based on your new country or state of residence from the date on which your country or state of residence changes. We determine your country or state of residence based on automated review of your account information and your interactions with the Airbnb Platform, and will update this as necessary.
The Controller and/or Payments Controller and/or Insurance Controller that originally collected your personal information will need to transfer such personal information to the new applicable Controller and/or Payments Controller and/or Insurance Controller. The new Controller and/or Payment Controller and/or Insurance Controller will continue to process your personal information as described in this Privacy Policy, when applicable.
Your country or state of residence may impact the rights available to you.
Qualifications & exceptions
Residence is determined by Airbnb's automated review, not only by what you declare.
Not stated here
The policy does not say how you can dispute an automated residence determination.
You can exercise privacy rights as applicable law allows, use Account settings controls, and opt out of AI-model use
You may exercise the rights described in section 9 consistent with applicable law. Airbnb offers many privacy controls in your Account settings, with more information on a linked page. If you do not want Airbnb to use your personal information to develop and improve AI models that power certain features, you can set your preferences as described on a linked page.
Supporting quotations
You may exercise any of the rights described in this section consistent with applicable law.
We offer many privacy controls directly within your Account settings. Click here for more information about how to control Airbnb’s use of your personal information. In addition, if you do not want Airbnb to use your personal information to develop and improve AI models that power certain features on Airbnb, you can set your preferences as described here.
Qualifications & exceptions
Rights are available "consistent with applicable law", so they vary by where you live.
Not stated here
The linked pages describing Account controls and the AI preference were not supplied.
Legal Rights & Agreement Rules · User right or choice
Rights under GDPR, Brazil's LGPD, U.S. state laws, China and Korea are described only on linked pages
Section 9 lists regional rights only as links: EU and UK residents are pointed to their GDPR rights, Brazil residents to their LGPD rights, U.S. residents to rights they may have under applicable state law, and China and Korea residents to a "learn more" page. The rights themselves are not set out in this policy text.
Supporting quotations
Learn more about your rights under the General Data Protection Regulation (“GDPR”) here.
Learn more about your rights under the Brazil General Data Protection Law (“LGPD”) here.
Learn more about rights you may have under applicable state law here.
Learn more about your rights here.
Learn more about your rights here.
Not stated here
None of the linked rights pages were supplied; the specific rights (access, deletion, opt-out of sale or sharing, and so on) cannot be confirmed from this source.
Account & Service Control · User right or choice
You can access and update some personal information in Account settings and must keep it up to date
You can access and update some of your personal information through your Account settings. You are responsible for keeping your personal information up to date.
Supporting quotations
You can access and update some of your personal information through your Account settings. You are responsible for keeping your personal information up to date.
Qualifications & exceptions
Only "some" personal information is accessible through Account settings.
Retention & Deletion · Company practice
Airbnb keeps data as long as needed for its purposes and the law, judged by your relationship, legal duties and risk
Airbnb retains personal information for as long as needed or permitted in light of the purposes for which it was obtained and further processed, consistent with applicable law. No fixed periods are given; instead the criteria are: how long Airbnb has an ongoing relationship with you as a Guest or Host (for example, as long as you have an account or keep using Airbnb) and the time afterward when it may have a legitimate need to keep the information, such as to manage and protect its business or address issues or defend claims; whether a legal, tax, reporting or auditing obligation applies, such as anti-money-laundering rules requiring transaction records to be kept for a period before deletion; and whether retention is advisable given Airbnb's legal position or to protect people's safety, including retention required or prudent under statutes of limitations, litigation or regulatory investigations.
Supporting quotations
We retain personal information for as long as needed or as permitted in light of the purpose(s) for which it was obtained and further processed and consistent with applicable law. The criteria used to determine our retention periods include:
the length of time we have an ongoing relationship with you and provide the Airbnb Platform to you, whether you are a Guest or a Host (for example, for as long as you have an account with us or keep using Airbnb) and the length of time thereafter during which we may have a legitimate need to retain your personal information, such as to manage and protect our business, to address issues or defend claims that may arise,
whether there is a legal, tax, reporting, or auditing obligation to which we are subject, such as anti-money laundering requirements that requires us to keep records of your transactions for a certain period of time before we can delete them, and
whether retention is advisable in light of our legal position or to protect the safety of individuals, which includes retention that is required or prudent in accordance with applicable statutes of limitations, litigation, or regulatory investigations.
Qualifications & exceptions
Retention can continue after your account ends where Airbnb has a legitimate need, a legal obligation or a litigation or safety reason.
Not stated here
No specific retention periods are stated.
Retention & Deletion · Company practice
Reviews and forum posts you shared may stay publicly visible after your account is canceled
Personal information you have shared with other Members, such as Reviews and forum postings, may continue to be publicly visible on Airbnb even after your Airbnb Account is canceled.
Supporting quotations
Personal information you have shared with other Members, such as Reviews and forum postings, may continue to be publicly visible on Airbnb, even after your Airbnb Account is canceled.
Copies of your data may remain in backup systems for a limited time
Because Airbnb protects data against accidental or malicious loss and destruction, residual copies of your personal information may not be removed from its backup systems for a limited period of time.
Supporting quotations
Because we take measures to protect data from accidental or malicious loss and destruction, residual copies of your personal information may not be removed from our backup systems for a limited period of time.
Not stated here
The length of the "limited period" is not stated.
Security & Safeguards · Company commitment
Airbnb uses security measures but says no organization can guarantee perfect security
Airbnb says that while no organization can guarantee perfect security, it continuously implements and updates administrative, technical and physical security measures to help protect your personal information against unlawful or unauthorized access, loss, destruction or alteration.
Supporting quotations
While no organization can guarantee perfect security, we are continuously implementing and updating administrative, technical, and physical security measures to help protect your personal information against unlawful or unauthorized access, loss, destruction, or alteration.
Qualifications & exceptions
No guarantee of perfect security; the measures are to "help protect".
Security & Safeguards · Company commitment
When training AI, Airbnb may de-identify, encrypt or pseudonymize data and limits who can access it
When Airbnb uses personal information to develop and improve AI, it says it takes appropriate measures to safeguard privacy. These may include de-identifying information before developing or improving a model by removing your name and other identifying information, encrypting data, pseudonymization and other privacy-enhancing techniques. Access to personal information used this way is restricted to a limited number of authorized individuals subject to strict confidentiality obligations.
Supporting quotations
When we use personal information to develop and improve AI, we also take appropriate measures to safeguard your privacy. This may include de-identifying your personal information prior to developing and improving a model by removing references to your name and other identifying information, implementing data encryption, using pseudonymization, and other privacy-enhancing techniques. We also restrict access to personal information used in this manner to a limited number of authorized individuals subject to strict confidentiality obligations.
Qualifications & exceptions
De-identification and the other techniques "may" be used; the policy does not commit to any one technique in every case.
Legal Rights & Agreement Rules · Company commitment
Airbnb can change this policy; material changes get 30 days' email notice, and continued use means acceptance
Airbnb reserves the right to modify the Privacy Policy at any time in accordance with applicable law. It will post the revised policy and update the "Last Updated" date. For material changes it will also email you notice at least thirty days before the effective date. If you disagree with the revised policy, you can cancel your Account; if you do not cancel before the revised policy takes effect, your continued access to or use of the platform will be subject to it.
Supporting quotations
We reserve the right to modify this Privacy Policy at any time in accordance with applicable law. If we do so, we will post the revised Privacy Policy and update the “Last Updated” date at the top. In case of material changes, we will also provide you with notice of the modification by email at least thirty (30) days before the effective date. If you disagree with the revised Privacy Policy, you can cancel your Account. If you do not cancel your Account before the date the revised Privacy Policy becomes effective, your continued access to or use of the Airbnb Platform will be subject to the revised Privacy Policy.
Qualifications & exceptions
The 30-day email notice applies only to material changes.
Your option if you disagree is to cancel your Account.
Not stated here
The policy does not define what counts as a material change.
Legal Rights & Agreement Rules · Procedure
U.S. residents contact Airbnb, Inc. by mail, email or phone; others use dpo@airbnb.com or their supplement page
For questions or complaints about the policy or Airbnb's handling of personal information: U.S. residents can write to Airbnb, Inc., Legal Privacy, 888 Brannan Street, San Francisco, CA 94103, email dpo@airbnb.com, or call toll-free (844) 234-2500; payments matters use the contact information in the Payments Terms; residents outside the U.S. but not in China or Brazil may email dpo@airbnb.com; and residents of Brazil, China and Korea use the controller contact details in their respective supplement pages.
Supporting quotations
For questions or complaints about this Privacy Policy or Airbnb’s handling of personal information (i) If you reside in the United States, contact us by mail at Airbnb, Inc., Legal Privacy, 888 Brannan Street, San Francisco, CA 94103 USA, by email at dpo@airbnb.com, or by toll-free call at (844) 234-2500; (ii) for payments-related matters, please use the contact information provided in the Payments Terms, and (iii) if you reside outside the United States but not in China or Brazil, you may contact us by emailing dpo@airbnb.com, (iv) if you reside in Brazil, please use the contact information for your controller provided in the Brazil Privacy Supplement page, (v) you reside in China, please use the contact information for your controller provided in the China Privacy Supplement page, and (vi) if you reside in Korea, please use the contact information for your controller provided in the Korea Privacy Supplement page.
Not stated here
The Brazil, China and Korea supplements and the Payments Terms were not supplied, so those contact details are unknown here.
Item (iii) excludes China and Brazil but not Korea, while item (vi) gives Korea residents a separate route; the text does not say which applies to Korea residents.
Legal Rights & Agreement Rules · Context
Undefined terms in this policy take their meaning from Airbnb's Terms of Service
Terms the Privacy Policy does not define have the same meaning as in Airbnb's Terms. The Terms are a separate document not included in this source, so words such as Listing, Host Services, Member or Payment Services carry definitions that cannot be confirmed here.
Supporting quotations
Undefined terms in this Privacy Policy have the same definition as in our Terms.
Not stated here
The Terms of Service were not supplied with this policy.
Legal Rights & Agreement Rules · Context
Schedule 1: your controller depends on where you live and what you do on Airbnb; affiliates include HotelTonight
Schedule 1 is a table with four columns: your place of residence or establishment, your activity on the Airbnb Platform, your controller, and the controller's contact address. For each place of residence it lists which Airbnb company controls your personal information for payments, for certain hotel bookings, for long U.S. stays, for Luxury Retreats bookings, for Services and Experiences, and for all other activities. The same schedule defines "Corporate Affiliates" as every entity listed in the table plus HotelTonight LLC.
Supporting quotations
"Corporate Affiliates" means any of the entities listed in the table below and HotelTonight LLC.
YOUR PLACE OF RESIDENCE OR ESTABLISHMENT
YOUR ACTIVITY ON THE AIRBNB PLATFORM(-)
YOUR CONTROLLER
CONTACT ADDRESS
Qualifications & exceptions
Rows without a country label continue the country above them, following the table's row order.
The activity column header carries a "(-)" mark that refers to a footnote about Israel and the Palestinian Territories.
Legal Rights & Agreement Rules · Context
Australia residents: Airbnb Payments Australia for booking payments; Airbnb Ireland UC for most other activity
For Australia residents, Schedule 1 lists: Payments Services in connection with booking any Host Service — Airbnb Payments Australia Pty. Ltd. (marked *); Payments Services for all other activities — Airbnb Payments UK Ltd.; booking or offering certain hotels or traditional accommodations where Airbnb Travel, LLC is identified at checkout or listing — Airbnb Travel, LLC; U.S. accommodations for 28 nights or more where Airbnb Stays, Inc. is identified — Airbnb Stays, Inc.; bookings where Luxury Retreats International ULC is identified — Luxury Retreats International ULC; booking, participating in or offering a Service or Experience — Airbnb Beyond Limited (+); all other activities — Airbnb Ireland UC (+). The (+) footnote says that for hotel bookings with Airbnb Travel, LLC as contracting entity, Airbnb Ireland UC and Airbnb Travel, LLC act as joint controllers.
Supporting quotations
Australia
Payments Services in connection with booking any Host Service.
Airbnb Payments Australia Pty. Ltd.*
Payments Services for all other activities.
Airbnb Payments UK Ltd.
Booking or offering certain hotels or traditional accommodations, where Airbnb Travel, LLC is identified in the checkout or listing process.
Airbnb Travel, LLC
Booking or offering accommodations located in the United States for stays of 28 nights or more where Airbnb Stays, Inc. is identified in the checkout or listing process.
Airbnb Stays, Inc.
Booking or offering accommodations where Luxury Retreats International ULC is identified in the checkout or listing process or other product surface.
Luxury Retreats International ULC
Booking, participating in, or offering a Service or Experience through the Airbnb Platform.
Airbnb Beyond Limited(+)
All other activities.
Airbnb Ireland UC(+)
(+) If you book or offer a hotel or traditional accommodation and Airbnb Travel, LLC is identified as the contracting entity, Airbnb Ireland UC and Airbnb Travel, LLC act as joint controllers.
Qualifications & exceptions
Rows without a country label continue the country above them, following the table's row order.
The * on Airbnb Payments Australia refers to a footnote that Airbnb Payments UK handled all Payments Services before January 9, 2019.
Legal Rights & Agreement Rules · Context
Brazil residents: Airbnb Plataforma Digital Ltda. controls all activity by Guests and Hosts in Brazil
For residents of Brazil, Schedule 1 lists a single row: all activities done by a Guest or a Host residing in Brazil are controlled by Airbnb Plataforma Digital Ltda. in São Paulo. The ** mark points to a footnote saying this applies after April 1, 2022.
Supporting quotations
Brazil
All activities done by a Guest or a Host residing in Brazil.
Airbnb Plataforma Digital Ltda.**
Qualifications & exceptions
The ** footnote dates this responsibility from after April 1, 2022.
Not stated here
The Brazil Privacy Supplement, which may add controller details, was not supplied.
Legal Rights & Agreement Rules · Context
Canada residents: Airbnb Payments Canada for all payments; Airbnb Ireland UC for most other activity
For Canada residents, Schedule 1 lists: Payments Services for all activities — Airbnb Payments Canada Inc.; certain hotels or traditional accommodations where Airbnb Travel, LLC is identified — Airbnb Travel, LLC; U.S. stays of 28 nights or more where Airbnb Stays, Inc. is identified — Airbnb Stays, Inc.; bookings where Luxury Retreats International ULC is identified — Luxury Retreats International ULC; Services or Experiences — Airbnb Beyond Limited (+); all other activities — Airbnb Ireland UC (+).
Supporting quotations
Canada
Payments Services for all activities.
Airbnb Payments Canada Inc.
Booking or offering certain hotels or traditional accommodations, where Airbnb Travel, LLC is identified in the checkout or listing process.
Airbnb Travel, LLC
Booking or offering accommodations located in the United States for stays of 28 nights or more where Airbnb Stays, Inc. is identified in the checkout or listing process.
Airbnb Stays, Inc.
Booking or offering accommodations where Luxury Retreats International ULC is identified in the checkout or listing process or other product surface.
Luxury Retreats International ULC
Booking, participating in, or offering a Service or Experience through the Airbnb Platform.
Airbnb Beyond Limited(+)
All other activities
Airbnb Ireland UC(+)
Qualifications & exceptions
Rows without a country label continue the country above them, following the table's row order.
The (+) marks refer to the joint-controller footnote.
Legal Rights & Agreement Rules · Context
EEA residents: Airbnb Payments Luxembourg for payments; Airbnb Ireland UC for most other activity
For EEA residents, Schedule 1 lists: Payments Services for all activities — Airbnb Payments Luxembourg SA (marked ***); certain hotels or traditional accommodations where Airbnb Travel, LLC is identified — Airbnb Travel, LLC; U.S. stays of 28 nights or more where Airbnb Stays, Inc. is identified — Airbnb Stays, Inc.; bookings where Luxury Retreats International ULC is identified — Luxury Retreats International ULC; Services or Experiences — Airbnb Beyond Limited (+). The EEA rows end with all other activities — Airbnb Ireland UC (+), in the next part of the table.
Supporting quotations
EEA
Payments Services for all activities.
Airbnb Payments Luxembourg SA***
Booking or offering certain hotels or traditional accommodations, where Airbnb Travel, LLC is identified in the checkout or listing process.
Airbnb Travel, LLC
Booking or offering accommodations located in the United States for stays of 28 nights or more where Airbnb Stays, Inc. is identified in the checkout or listing process.
Airbnb Stays, Inc.
Booking or offering accommodations where Luxury Retreats International ULC is identified in the checkout or listing process or other product surface.
Luxury Retreats International ULC
Booking, participating in, or offering a Service or Experience through the Airbnb Platform.
Airbnb Beyond Limited(+)
Qualifications & exceptions
Rows without a country label continue the country above them, following the table's row order.
The *** footnote says Airbnb Payments UK was responsible for Payments Services before May 10, 2020.
Legal Rights & Agreement Rules · Context
EEA residents: Airbnb Beyond Limited for Services and Experiences, Airbnb Ireland UC for all other activities
Completing the EEA rows of Schedule 1: booking, participating in or offering a Service or Experience through the platform is controlled by Airbnb Beyond Limited (+), and all other activities by Airbnb Ireland UC (+), both at 25 North Wall Quay, Dublin. The (+) marks refer to the joint-controller footnote.
Supporting quotations
Booking, participating in, or offering a Service or Experience through the Airbnb Platform.
Airbnb Beyond Limited(+)
All other activities.
Airbnb Ireland UC(+)
Qualifications & exceptions
These rows continue the EEA group by the table's row order; the country label is not repeated.
Legal Rights & Agreement Rules · Context
India residents: Airbnb Payments India for most payments; Airbnb Ireland UC for most other activity
For India residents, Schedule 1 lists: Payments Services for (i) booking or offering any Host Service located outside India, or (ii) offering a Host Service in India to a Guest who lives outside India — Airbnb Payments UK Ltd.; Payments Services for all other activities — Airbnb Payments India (Gurugram); certain hotels or traditional accommodations where Airbnb Travel, LLC is identified — Airbnb Travel, LLC; U.S. stays of 28 nights or more where Airbnb Stays, Inc. is identified — Airbnb Stays, Inc.; Luxury Retreats bookings — Luxury Retreats International ULC; Services or Experiences — Airbnb Beyond Limited (+); all other activities — Airbnb Ireland UC (+).
Supporting quotations
India
Payments Services in connection with (i) booking or offering any Host Service, located outside India, or (ii) offering a Host Service in India to a Guest who resides outside of India.
Airbnb Payments UK Ltd.
Payments Services in connection with all other activities.
Airbnb Payments India
Booking or offering certain hotels or traditional accommodations, where Airbnb Travel, LLC is identified in the checkout or listing process.
Airbnb Travel, LLC
Booking or offering accommodations located in the United States for stays of 28 nights or more where Airbnb Stays, Inc. is identified in the checkout or listing process.
Airbnb Stays, Inc.
Booking or offering accommodations where Luxury Retreats International ULC is identified in the checkout or listing process or other product surface.
Luxury Retreats International ULC
Booking, participating in, or offering a Service or Experience through the Airbnb Platform.
Airbnb Beyond Limited(+)
All other activities.
Airbnb Ireland UC(+)
If you book or offer a Service or Experience and Airbnb Beyond Limited is identified as the contracting entity, Airbnb Ireland UC and Airbnb Beyond Limited act as joint controllers.
Qualifications & exceptions
Rows without a country label continue the country above them, following the table's row order.
For Services or Experiences with Airbnb Beyond Limited as contracting entity, Airbnb Ireland UC and Airbnb Beyond Limited are joint controllers.
Legal Rights & Agreement Rules · Context
Israel and Palestinian Territories residents: U.S.-based Airbnb Limited LLC and Airbnb Beyond LLC are controllers
For residents of Israel or the Palestinian Territories, Schedule 1 lists: Payments Services for all activities — Airbnb Payments UK Ltd.; booking or offering certain hotels or traditional accommodations where Airbnb Travel, LLC is identified — Airbnb Limited LLC; U.S. stays of 28 nights or more where Airbnb Stays, Inc. is identified — Airbnb Stays, Inc.; Luxury Retreats bookings — Luxury Retreats International ULC; booking or offering Services or Experiences — Airbnb Beyond LLC; all other activities — Airbnb Limited LLC. The U.S. entities are at 888 Brannan Street, San Francisco. Separately, the (-) footnote says that anyone who books or offers an accommodation located in Israel or the Palestinian Territories on or after April 20, 2026 has Airbnb Limited LLC as controller, and anyone booking or offering Services or Experiences located there on or after that date has Airbnb Beyond LLC.
Supporting quotations
Israel or the Palestinian Territories(-)
Payments Services for all activities.
Airbnb Payments UK Ltd.
Booking or offering certain hotels or traditional accommodations, where Airbnb Travel, LLC is identified in the checkout or listing process.
Airbnb Limited LLC
Booking or offering accommodations located in the United States for stays of 28 nights or more where Airbnb Stays, Inc. is identified in the checkout or listing process.
Airbnb Stays, Inc.
Booking or offering accommodations where Luxury Retreats International ULC is identified in the checkout or listing process or other product surface.
Luxury Retreats International ULC
Booking or offering Services or Experiences.
Airbnb Beyond LLC
All other activities.
Airbnb Limited LLC
(-) If you book or offer an accommodation located in Israel or the Palestinian Territories, on or after April 20, 2026, your controller is Airbnb Limited LLC located at 888 Brannan Street, San Francisco, CA 94103, United States. If you book or offer Services or Experiences located in Israel or the Palestinian Territories, on or after April 20, 2026, your controller is Airbnb Beyond LLC located at 888 Brannan Street, San Francisco, CA 94103, United States.
Qualifications & exceptions
Rows without a country label continue the country above them, following the table's row order.
The (-) footnote turns on where the accommodation or Service is located and on dates from April 20, 2026, not on your residence.
Not stated here
The hotel row names Airbnb Travel, LLC as the identified entity but lists Airbnb Limited LLC as controller; the table does not explain this.
Legal Rights & Agreement Rules · Context
Japan residents: Airbnb Ireland UC for Host Services outside Japan; Airbnb Global Services Limited for other activity
For Japan residents, Schedule 1 lists: Payments Services for all activities — Airbnb Payments UK Ltd.; booking or offering any Host Service located outside Japan — Airbnb Ireland UC (+); certain hotels or traditional accommodations where Airbnb Travel, LLC is identified — Airbnb Travel, LLC; U.S. stays of 28 nights or more where Airbnb Stays, Inc. is identified — Airbnb Stays, Inc.; Luxury Retreats bookings — Luxury Retreats International ULC; Services or Experiences — Airbnb Beyond Limited (+); all other activities — Airbnb Global Services Limited (Dublin).
Supporting quotations
Japan
Payments Services for all activities.
Airbnb Payments UK Ltd.
Booking or offering any Host Service, located outside Japan.
Airbnb Ireland UC(+)
Booking or offering certain hotels or traditional accommodations, where Airbnb Travel, LLC is identified in the checkout or listing process.
Airbnb Travel, LLC
Booking or offering accommodations located in the United States for stays of 28 nights or more where Airbnb Stays, Inc. is identified in the checkout or listing process.
Airbnb Stays, Inc.
Booking or offering accommodations where Luxury Retreats International ULC is identified in the checkout or listing process or other product surface.
Luxury Retreats International ULC
Booking, participating in, or offering a Service or Experience through the Airbnb Platform.
Airbnb Beyond Limited(+)
All other activities.
Airbnb Global Services Limited
If you use Airbnb to book or host a charitable stay related to Airbnb.org’s programs, or to make a donation to Airbnb.org, then Airbnb Ireland/Airbnb Global Services Limited and Airbnb.org are joint controllers for the purpose of those transactions.
Qualifications & exceptions
Rows without a country label continue the country above them, following the table's row order.
For charitable stays or donations through Airbnb.org, "Airbnb Ireland/Airbnb Global Services Limited" and Airbnb.org are joint controllers.
Legal Rights & Agreement Rules · Context
Mexico residents: Airbnb Payments Mexico controls payment data for booking any Host Service
For Mexico residents, the first Schedule 1 row assigns Payments Services in connection with booking any Host Service to Airbnb Payments Mexico S. de R.L. de C.V., in Mexico City. The remaining Mexico rows (other payment activities, hotels, long U.S. stays, Luxury Retreats, Services or Experiences and all other activities) follow in the next part of the table.
Supporting quotations
Mexico
Payments Services in connection with booking any Host Service.
Airbnb Payments Mexico S. de R.L. de C.V.
Legal Rights & Agreement Rules · Context
Mexico residents (continued): Airbnb Payments UK for other payments; Airbnb Ireland UC for most other activity
The remaining Mexico rows of Schedule 1 list: Payments Services for all other activities — Airbnb Payments UK Ltd.; certain hotels or traditional accommodations where Airbnb Travel, LLC is identified — Airbnb Travel, LLC; U.S. stays of 28 nights or more where Airbnb Stays, Inc. is identified — Airbnb Stays, Inc.; Luxury Retreats bookings — Luxury Retreats International ULC; Services or Experiences — Airbnb Beyond Limited (+); all other activities — Airbnb Ireland UC (+).
Supporting quotations
Payments Services for all other activities.
Airbnb Payments UK Ltd.
Booking or offering certain hotels or traditional accommodations, where Airbnb Travel, LLC is identified in the checkout or listing process.
Airbnb Travel, LLC
Booking or offering accommodations located in the United States for stays of 28 nights or more where Airbnb Stays, Inc. is identified in the checkout or listing process.
Airbnb Stays, Inc.
Booking or offering accommodations where Luxury Retreats International ULC is identified in the checkout or listing process or other product surface.
Luxury Retreats International ULC
Booking, participating in, or offering a Service or Experience through the Airbnb Platform.
Airbnb Beyond Limited(+)
All other activities.
Airbnb Ireland UC(+)
Qualifications & exceptions
Rows without a country label continue the country above them, following the table's row order. These rows follow the Mexico label that opens the group in the previous part of the table.
Legal Rights & Agreement Rules · Context
UK residents: Airbnb Payments UK for all payments; Airbnb Ireland UC for most other activity
For United Kingdom residents, Schedule 1 lists: Payments Services for all activities — Airbnb Payments UK Ltd.; certain hotels or traditional accommodations where Airbnb Travel, LLC is identified — Airbnb Travel, LLC; U.S. stays of 28 nights or more where Airbnb Stays, Inc. is identified — Airbnb Stays, Inc.; Luxury Retreats bookings — Luxury Retreats International ULC; Services or Experiences — Airbnb Beyond Limited (+); all other activities — Airbnb Ireland UC (+).
Supporting quotations
United Kingdom
Payments Services for all activities.
Airbnb Payments UK Ltd.
Booking or offering certain hotels or traditional accommodations, where Airbnb Travel, LLC is identified in the checkout or listing process.
Airbnb Travel, LLC
Booking or offering accommodations located in the United States for stays of 28 nights or more where Airbnb Stays, Inc. is identified in the checkout or listing process.
Airbnb Stays, Inc.
Booking or offering accommodations where Luxury Retreats International ULC is identified in the checkout or listing process or other product surface.
Luxury Retreats International ULC
Booking, participating in, or offering a Service or Experience through the Airbnb Platform.
Airbnb Beyond Limited(+)
All other activities.
Airbnb Ireland UC(+)
Qualifications & exceptions
Rows without a country label continue the country above them, following the table's row order.
Legal Rights & Agreement Rules · Context
U.S. residents: Airbnb, Inc. by default; separate controllers for payments, hotels, long stays, gift cards, Experiences
For United States residents, Schedule 1 lists: Payments Services for all activities — Airbnb Payments, Inc.; certain hotels or traditional accommodations where Airbnb Travel, LLC is identified — Airbnb Travel, LLC; U.S. stays of 28 nights or more where Airbnb Stays, Inc. is identified — Airbnb Stays, Inc.; issuing U.S. gift cards — Airbnb Gift Card Services, LLC; booking, participating in or offering a Service or Experience — Airbnb Beyond LLC; all other activities — Airbnb, Inc. All are listed at 888 Brannan Street, San Francisco. Unlike most other regions, the U.S. rows include no Luxury Retreats row and no Airbnb Ireland UC row.
Supporting quotations
United States
Payments Services for all activities.
Airbnb Payments, Inc.
Booking or offering certain hotels or traditional accommodations, where Airbnb Travel, LLC is identified in the checkout or listing process.
Airbnb Travel, LLC
Booking or offering accommodations located in the United States for stays of 28 nights or more where Airbnb Stays, Inc. is identified in the checkout or listing process.
Airbnb Stays, Inc.
Issue U.S. gift cards.
Airbnb Gift Card Services, LLC
Booking, participating in, or offering a Service or Experience through the Airbnb Platform.
Airbnb Beyond LLC
All other activities.
Airbnb, Inc.
Qualifications & exceptions
Rows without a country label continue the country above them, following the table's row order.
Not stated here
The United States Privacy Supplement, which may add U.S. terms, was not supplied.
Legal Rights & Agreement Rules · Context
U.S. Territories residents: Airbnb Payments, Inc. for payments and Airbnb Travel, LLC for certain hotels
For residents of United States Territories, Schedule 1 begins: Payments Services for all activities — Airbnb Payments, Inc.; certain hotels or traditional accommodations where Airbnb Travel, LLC is identified — Airbnb Travel, LLC. The rest of the U.S. Territories rows continue in the next part of the table.
Supporting quotations
United States Territories
Payments Services for all activities.
Airbnb Payments, Inc.
Booking or offering certain hotels or traditional accommodations, where Airbnb Travel, LLC is identified in the checkout or listing process.
Airbnb Travel, LLC
Qualifications & exceptions
Rows without a country label continue the country above them, following the table's row order.
Legal Rights & Agreement Rules · Context
U.S. Territories residents: Airbnb Stays, Inc. for long U.S. stays and Luxury Retreats International for its bookings
Continuing the United States Territories rows of Schedule 1: booking or offering U.S. accommodations for 28 nights or more where Airbnb Stays, Inc. is identified — Airbnb Stays, Inc.; booking or offering accommodations where Luxury Retreats International ULC is identified in the checkout or listing process or another product surface — Luxury Retreats International ULC.
Supporting quotations
Booking or offering accommodations located in the United States for stays of 28 nights or more where Airbnb Stays, Inc. is identified in the checkout or listing process.
Airbnb Stays, Inc.
Booking or offering accommodations where Luxury Retreats International ULC is identified in the checkout or listing process or other product surface.
Luxury Retreats International ULC
Qualifications & exceptions
These rows continue the U.S. Territories group by the table's row order; the label is not repeated.
Legal Rights & Agreement Rules · Context
U.S. Territories residents: Airbnb Beyond Limited for Experiences and Airbnb Ireland UC for all other activity
The last United States Territories rows of Schedule 1 list: Luxury Retreats bookings — Luxury Retreats International ULC; booking, participating in or offering a Service or Experience — Airbnb Beyond Limited (+); all other activities — Airbnb Ireland UC (+). Unlike U.S. residents, whose default controller is Airbnb, Inc., U.S. Territories residents have Airbnb Ireland UC as the default.
Supporting quotations
Booking or offering accommodations where Luxury Retreats International ULC is identified in the checkout or listing process or other product surface.
Luxury Retreats International ULC
Booking, participating in, or offering a Service or Experience through the Airbnb Platform.
Airbnb Beyond Limited(+)
All other activities.
Airbnb Ireland UC(+)
Qualifications & exceptions
Rows without a country label continue the country above them, following the table's row order.
Legal Rights & Agreement Rules · Context
Residents of all other countries except China: Airbnb Payments UK for payments; Airbnb Ireland UC for most activity
For residents of all countries not listed above, except China, Schedule 1 lists: Payments Services for all activities — Airbnb Payments UK Ltd.; certain hotels or traditional accommodations where Airbnb Travel, LLC is identified — Airbnb Travel, LLC; U.S. stays of 28 nights or more where Airbnb Stays, Inc. is identified — Airbnb Stays, Inc.; Luxury Retreats bookings — Luxury Retreats International ULC; Services or Experiences — Airbnb Beyond Limited (+); all other activities — Airbnb Ireland UC (+). China is excluded from this catch-all; China residents' data is handled by Airbnb Singapore and Airbnb China as described in section 5.7.6.
Supporting quotations
All countries not listed above, except China
Payments Services for all activities.
Airbnb Payments UK Ltd.
Booking or offering certain hotels or traditional accommodations, where Airbnb Travel, LLC is identified in the checkout or listing process.
Airbnb Travel, LLC
Booking or offering accommodations located in the United States for stays of 28 nights or more where Airbnb Stays, Inc. is identified in the checkout or listing process.
Airbnb Stays, Inc.
Booking or offering accommodations where Luxury Retreats International ULC is identified in the checkout or listing process or other product surface.
Luxury Retreats International ULC
Booking, participating in, or offering a Service or Experience through the Airbnb Platform.
Airbnb Beyond Limited(+)
All other activities.
Airbnb Ireland UC(+)
Qualifications & exceptions
Rows without a country label continue the country above them, following the table's row order.
China is expressly excluded from this row group.
Not stated here
Korea is not listed separately in Schedule 1, so by the table's terms Korea residents fall in this group; the separate Korea supplement (not supplied) may say otherwise.
Legal Rights & Agreement Rules · Context
Earlier controllers: Airbnb Payments UK before 2019 (Australia) and 2020 (EEA); Brazil entity after April 2022
Three footnotes give dates for the marked controllers: (*) Airbnb Payments UK was responsible for all Payments Services before January 9, 2019 (marking Airbnb Payments Australia); (**) after April 1, 2022, Airbnb Plataforma Digital Ltda. is responsible for all activities by Guests or Hosts residing in Brazil; (***) Airbnb Payments UK was responsible for Payments Services before May 10, 2020 (marking Airbnb Payments Luxembourg for the EEA).
Supporting quotations
*Airbnb Payments UK is responsible for all Payments Services before January 9, 2019.
**After April 1, 2022, Airbnb Plataforma Digital Ltda. is responsible for all activities done by a Guest or Host residing in Brazil.
***Airbnb Payments UK is responsible for Payments Services before May 10, 2020.
Not stated here
The footnotes do not say which entity was responsible for Brazil residents before April 1, 2022.
Airbnb Ireland UC is a joint controller with Airbnb Travel, Beyond Limited, Stays or Airbnb.org in some cases
The (+) footnote explains the marked rows: if you book or offer a hotel or traditional accommodation with Airbnb Travel, LLC as contracting entity, Airbnb Ireland UC and Airbnb Travel, LLC are joint controllers; for a Service or Experience with Airbnb Beyond Limited as contracting entity, Airbnb Ireland UC and Airbnb Beyond Limited are joint controllers; for a long-term U.S. stay with Airbnb Stays, Inc. as contracting entity, Airbnb Ireland UC and Airbnb Stays Inc. are joint controllers. Airbnb Travel and Airbnb Stays are contacted at 888 Brannan Street, San Francisco. If you book or host a charitable stay related to Airbnb.org's programs or donate to Airbnb.org, "Airbnb Ireland/Airbnb Global Services Limited" and Airbnb.org are joint controllers for those transactions; the Airbnb.org Privacy Policy is linked.
Supporting quotations
(+) If you book or offer a hotel or traditional accommodation and Airbnb Travel, LLC is identified as the contracting entity, Airbnb Ireland UC and Airbnb Travel, LLC act as joint controllers. If you book or offer a Service or Experience and Airbnb Beyond Limited is identified as the contracting entity, Airbnb Ireland UC and Airbnb Beyond Limited act as joint controllers. If you book a long term stay accommodation in the U.S. and Airbnb Stays, Inc. is the contracting entity, Airbnb Ireland UC and Airbnb Stays Inc. act as joint controllers. Contact Airbnb Travel, LLC and Airbnb Stays, Inc. at 888 Brannan Street, San Francisco, CA 94103, United States. If you use Airbnb to book or host a charitable stay related to Airbnb.org’s programs, or to make a donation to Airbnb.org, then Airbnb Ireland/Airbnb Global Services Limited and Airbnb.org are joint controllers for the purpose of those transactions. You can view the Airbnb.org Privacy Policy here.
Qualifications & exceptions
Joint control depends on which entity is identified as the contracting entity.
Not stated here
The Airbnb.org Privacy Policy was linked but not supplied.
The footnote does not explain how responsibilities are divided between joint controllers.
From April 20, 2026, bookings located in Israel or the Palestinian Territories have U.S.-based Airbnb controllers
The (-) footnote says that if you book or offer an accommodation located in Israel or the Palestinian Territories on or after April 20, 2026, your controller is Airbnb Limited LLC, and if you book or offer Services or Experiences located there on or after that date, your controller is Airbnb Beyond LLC, both at 888 Brannan Street, San Francisco. This depends on where the accommodation or Service is located, not on where you live.
Supporting quotations
(-) If you book or offer an accommodation located in Israel or the Palestinian Territories, on or after April 20, 2026, your controller is Airbnb Limited LLC located at 888 Brannan Street, San Francisco, CA 94103, United States. If you book or offer Services or Experiences located in Israel or the Palestinian Territories, on or after April 20, 2026, your controller is Airbnb Beyond LLC located at 888 Brannan Street, San Francisco, CA 94103, United States.
Qualifications & exceptions
Applies on or after April 20, 2026, a date after the policy's February 5, 2026 "Last Updated" date.
Not stated here
The footnote does not say which controller applied to these bookings before April 20, 2026.