Cookie Policy

Airbnb · agreement dated March 3, 2026 · Official agreement

Read the agreement

5 of 29 cards in Use & Processing

Use & Processing · Company practice

Airbnb uses Technologies to run the platform, Payment Services, sign-in and accessibility tools

Among the purposes Airbnb lists for its Technologies are letting you use and access the Airbnb Platform and the Payment Services, including for account authentication; making the platform function smoothly and controlling authorized access to it; and providing accessibility tools. The list is introduced with "such as", so these are examples of purposes rather than a complete list.

Supporting quotations

We use these Technologies for a number of purposes, such as:
to enable you to use and access the Airbnb Platform and the Payment Services, including for account authentication,
to facilitate and streamline the functioning of, and authorized access to, the Airbnb Platform,
Provide accessibility tools,

Qualifications & exceptions

  • The purposes are introduced with "such as"; the list is not exhaustive.

Use & Processing · Company practice

Airbnb uses Technologies to serve personalized ads on Airbnb, in emails and push notifications, and on other websites

Airbnb lists serving you personalized advertising as one purpose of its Technologies. This includes targeted advertising that may be served on the Airbnb Platform, through emails and push notifications, and on third-party websites. Airbnb also uses Technologies to show you content that is more relevant to you and to monitor and analyze how well its advertisements perform.

Supporting quotations

to serve you personalized advertising, including or targeted advertising that may be served on the Airbnb Platform, through emails and push notifications, and also on third-party websites,
to show you content that is more relevant to you,
to monitor and analyze the performance, operation, and effectiveness of the Airbnb Platform and Airbnb advertisements,

Qualifications & exceptions

  • Targeted ads "may" be served in each listed place; the policy does not say every user sees ads in all of them.
  • Section 9 says that if you opt out of personalized or targeted advertising you will still see ads, just not tailored to your interests.

Not stated here

  • The phrase "including or targeted advertising" appears garbled in the source; the intended wording is not known.

Use & Processing · Company practice

Airbnb uses Technologies for analytics, research, product development and to develop and improve its AI

Airbnb lists understanding how visitors navigate and interact with the Airbnb Platform and improving it, and monitoring the platform's performance and operation, as purposes of its Technologies. It also uses them for its own customer support, analytics, research, product development, and the development and improvement of its AI. The policy does not say which Technologies or which data feed AI development.

Supporting quotations

to better understand how our visitors navigate through and interact with the Airbnb Platform and to improve the Airbnb Platform,
to monitor and analyze the performance, operation, and effectiveness of the Airbnb Platform
for purposes of our own customer support, analytics, research, product development, the development and improvement of our AI, and regulatory compliance.

Qualifications & exceptions

  • These are listed as examples of purposes ("such as"), not a complete list.

Not stated here

  • The policy does not say what information collected through Technologies is used to develop or improve Airbnb's AI, or whether you can opt out of that use.

Use & Processing · Company practice

Cookies let Airbnb recognize you when you return, customize your experience and detect certain fraud

Airbnb says cookies allow it to recognize you when you return to the Airbnb Platform, help it provide a customized experience, and can enable it to detect certain kinds of fraud. As an example, it may use information it collects to understand website traffic patterns and optimize its website experience.

Supporting quotations

Cookies allow us to recognize you when you return to the Airbnb Platform. They also help us provide a customized experience and can enable us to detect certain kinds of fraud.
For example, we may use information we collect to better understand website traffic patterns and to optimize our website experience.

Use & Processing · Company practice

Airbnb uses app data such as profile and location to fix issues, detect fraud and tailor content and marketing

Airbnb says it uses information shared through APIs, which might include profile data or location information, to identify technical issues, evaluate how popular features are and prioritize future improvements. It also uses this information to optimize app performance, detect fraudulent activities and tailor content and marketing efforts to your interests.

Supporting quotations

Airbnb uses this information to identify technical issues, evaluate feature popularity, and prioritize future improvement.
It also helps Airbnb to optimize app performance, detect fraudulent activities, and tailor content and marketing efforts to align with user interests.