Kindle Unlimited Terms of Use

Amazon · agreement dated November 19, 2024 · Official agreement

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27 of 27 cards

Legal Rights & Agreement Rules · Context

Who the Terms are between, and their date

These Terms are between the member and Amazon.com Services LLC and/or its affiliates, which the document calls "Amazon.com", "We" or "Us". They set out the parties' respective rights and obligations for the Kindle Unlimited membership. The page states it was last updated November 19, 2024.

Supporting quotations

These Terms are between you and Amazon.com Services LLC and/or its affiliates
govern our respective rights and obligations
Last updated: November 19, 2024

Qualifications & exceptions

  • The party may be Amazon.com Services LLC, its affiliates, or both ("and/or").

Not stated here

  • The text does not say which affiliates may be the contracting party or when an affiliate rather than Amazon.com Services LLC applies.

Legal Rights & Agreement Rules · Context

Four linked agreements and other site terms are part of these Terms

Using the Amazon.com website and holding a Kindle Unlimited membership are also governed by four listed agreements (the Amazon.com Conditions of Use, the Amazon.com Privacy Notice, the Kindle Store Terms of Use and the Audible Service Conditions of Use) and by all other applicable terms, conditions, limitations and requirements on the Amazon.com website. The text says all of these, as they change over time, are incorporated into these Terms.

Supporting quotations

your use of the Amazon.com website and your Kindle Unlimited membership are also governed by the agreements listed and linked to below, as well as all other applicable terms, conditions, limitations, and requirements on the Amazon.com website, all of which (as changed over time) are incorporated into these Terms
Amazon.com Conditions of Use
Amazon.com Privacy Notice
Kindle Store Terms of Use
Audible Service Conditions of Use

Qualifications & exceptions

  • The incorporated documents apply as they change over time, so the version in force is not fixed by this text.
  • The Audible Service Conditions of Use is hosted on audible.com rather than amazon.com.

Not stated here

  • The text of the four linked agreements was not supplied to this analysis and is not explained here.
  • "All other applicable terms" on the website is open-ended and not itemized.
  • This document does not say which agreement controls if two conflict.

Account & Service Control · Restriction or exception

Signing up binds your household and others using your account

If you sign up for a Kindle Unlimited membership, you accept these terms, conditions, limitations and requirements on behalf of yourself and all members of your household and others who use Kindle Unlimited under your account.

Supporting quotations

If you sign up for a Kindle Unlimited membership, you accept these terms, conditions, limitations and requirements on behalf of yourself and all members of your household and others who use Kindle Unlimited under your account.

Not stated here

  • "Household" is not defined here.
  • The text does not say whether other users are told of the terms.

Content & IP Rights · Permission or license

Members may read and listen to listed titles without a use limit

As a member you may read Kindle books and listen to Audible audiobooks from a designated list of titles an unlimited number of times for as long as you are a member of the program.

Supporting quotations

As a member of Kindle Unlimited, you may read Kindle books and listen to Audible audiobooks from a designated list of titles an unlimited number of times for so long as you are a member of the program.

Qualifications & exceptions

  • Limited to titles on the designated list, which can change (see the next card).
  • Access lasts only while the membership lasts.

Not stated here

  • The designated list itself is not part of this document.

Content & IP Rights · Restriction or exception

Amazon can add or remove titles and promises no particular titles

From time to time Amazon may add or remove titles from the program. It makes no guarantee about the availability of specific titles or the minimum number of titles available.

Supporting quotations

From time to time, we may add or remove titles from the program and we make no guarantee as to the availability of specific titles or the minimum number of titles available.

Not stated here

  • The text does not say whether Amazon gives notice before removing a title or what happens to a title a member is partway through.

Account & Service Control · Restriction or exception

The program may not be available outside the United States

If you are located outside of the United States, the program may not be available to you.

Supporting quotations

If you are located outside of the United States, the program may not be available to you.

Not stated here

  • The text does not list any country or say how location is determined.
  • It does not say whether a current member who travels abroad loses access.

Content & IP Rights · Restriction or exception

Access to selected titles ends when the membership ends

If your membership ends, you will no longer have access to the titles you selected from the program.

Supporting quotations

If your membership ends, you will no longer have access to the titles you selected from the program.

Not stated here

  • The cancellation section says selected titles are removed from accounts, devices and applications when a membership is cancelled; this sentence does not say how a membership ends in other ways.

Charges & Financial Obligations · Company practice

Fees are set in Help pages, may include tax and are non-refundable with express exceptions

The Kindle Unlimited membership fees are stated in Amazon's Help pages, not in this document. Amazon may offer different membership terms with different fees. Fees may be subject to tax. They are non-refundable except as expressly set forth in these Terms. The Terms elsewhere give one express refund route: a prorated refund if Amazon terminates the membership, except where it terminates for conduct it determines violates the Terms or law, involves fraud or misuse, or harms its interests or another user. A member billed directly by Amazon who cancels gets no refund of fees already paid.

Supporting quotations

The membership fees for Kindle Unlimited are stated in our
From time to time, we may offer different membership terms, and the fees for such membership may vary.
Membership fees may be subject to tax and are non-refundable except as expressly set forth in these Terms.
we will give you a prorated refund based on the number days remaining in your membership
you will not receive a refund of any membership fees already paid

Qualifications & exceptions

  • The express refund in the termination section applies only when Amazon terminates and does not apply to termination for conduct Amazon determines to be a violation, fraud or misuse, or harmful.
  • Cancelling by a member billed directly by Amazon carries no refund of fees already paid; refunds for third-party-billed memberships depend on the third party.

Not stated here

  • The fee amounts are in Help pages that were not supplied.
  • The text does not say what "different membership terms" may include.

Charges & Financial Obligations · Company practice

Memberships billed by Amazon renew automatically

These billing terms apply if you sign up through Amazon and Amazon bills you directly. Unless you notify Amazon before a charge that you want to cancel or do not want to auto renew, the membership automatically continues, and you authorize Amazon (without notice to you unless the law requires it) to collect the then-applicable membership fees and any taxes using any payment method it has on record for you. The renewal rule does not apply to non-recurring memberships or to memberships billed by a third party.

Supporting quotations

If you sign up for your Kindle Unlimited membership through us and are billed directly by us, then the billing terms described below will apply to your membership:
Unless you notify us before a charge that you want to cancel or do not want to auto renew, you understand your Kindle Unlimited membership will automatically continue and you authorize us (without notice to you, unless required by applicable law) to collect the then-applicable membership fees and any taxes, using any payment method we have on record for you.
The provisions in this section regarding automatic renewal are not applicable to those memberships.
If you sign up for your Kindle Unlimited membership through a third party and are not billed directly by us, then the billing terms provided by that third party will apply to your membership.

Qualifications & exceptions

  • Collection happens without notice to the member unless applicable law requires notice.

Not stated here

  • The text does not say how long before a charge the member must notify Amazon.
  • It does not say whether Amazon sends a renewal reminder.

Charges & Financial Obligations · Company practice

If every payment method is declined the membership is cancelled

If every payment method Amazon has on file is declined for the membership fees, the membership is cancelled unless you provide a new payment method. If you provide one and are successfully charged before the membership is cancelled, the new membership period is based on the original renewal date, not the date of the successful charge.

Supporting quotations

If all payment methods we have on file for you are declined for payment of your membership fees, your membership will be cancelled unless you provide us with a new payment method.
your new membership period will be based on the original renewal date and not the date of the successful charge

Qualifications & exceptions

  • Part of the billing terms for memberships billed directly by Amazon.

Not stated here

  • The text does not say how long a member has to provide a new payment method before cancellation.

Cross-references

  • qualifies (model-proposed): Memberships billed by Amazon renew automatically — qualifies: Automatic continuation depends on a working payment method; if every method on file is declined the membership is cancelled unless a new one is provided.

Charges & Financial Obligations · Context

Memberships bought through a third party follow that party's billing and cancellation terms

If you sign up through a third party and Amazon does not bill you directly, the third party's billing terms apply to your membership. To cancel or to get any refund you may need to contact the third party, and its applicable policies decide any refund.

Supporting quotations

If you sign up for your Kindle Unlimited membership through a third party and are not billed directly by us, then the billing terms provided by that third party will apply to your membership.
you may need to contact the third party to cancel your membership or receive any refund under that third party’s applicable policies

Not stated here

  • The third party's terms are not part of this document.

Cross-references

Charges & Financial Obligations · User right or choice

Fee changes need advance notice and can be rejected by cancelling

Amazon may change the Kindle Unlimited membership fee by notifying you of the change and its effective date before it takes effect. At any time before the change takes effect you may reject it by cancelling the membership at no additional cost under the cancellation section. Separately, the Agreement Changes section lets Amazon change or discontinue the membership or any aspect of it without notice; this document does not say how that right fits with the advance notice for fee changes.

Supporting quotations

We may change the Kindle Unlimited membership fee from time to time by notifying you of the change and effective date before it takes effect.
At any time before a membership fee change takes effect, you may reject the change by cancelling your membership at no additional cost
change, suspend, or discontinue the Kindle Unlimited membership or any aspect of it, without notice to you

Qualifications & exceptions

  • The cancellation option is tied to the cancellation section, which describes the cancellation steps for memberships billed directly by Amazon.

Not stated here

  • The notice period and delivery method are not stated.
  • It is unclear whether the no-notice change right reaches fees.

Cross-references

Charges & Financial Obligations · Restriction or exception

Non-recurring memberships are outside the automatic renewal rules

Amazon may sometimes offer non-recurring memberships. The provisions in the Fees and Renewal section about automatic renewal do not apply to those memberships.

Supporting quotations

From time to time we may also offer non-recurring memberships.
The provisions in this section regarding automatic renewal are not applicable to those memberships.

Not stated here

  • The text does not say how a non-recurring membership ends or what it costs.

Cross-references

Account & Service Control · Procedure

How to cancel a membership billed by Amazon

If you sign up through Amazon and Amazon bills you directly, you may cancel by visiting the kucentral page on amazon.com, clicking the Cancel Membership button and following the on-screen instructions, or by contacting Customer Service.

Supporting quotations

If you sign up for your Kindle Unlimited membership through us and are billed directly by us, you may cancel your membership by visiting https://www.amazon.com/kucentral, clicking the 'Cancel Membership' button and following the instructions on your screen, or by contacting our Customer Service team.

Not stated here

  • The text does not give Customer Service contact details.

Charges & Financial Obligations · Company practice

What happens when you cancel

If you cancel, you do not get a refund of membership fees already paid, and you keep your membership benefits until the end of your subscription period. If you cancel before the renewal date you are not charged for the next subscription period. When the membership is cancelled, the titles you selected from the program are removed from your account, devices and applications.

Supporting quotations

(i) you will not receive a refund of any membership fees already paid, and (ii) you will continue to have access to your membership benefits until the end of your subscription period
If you cancel your membership before the renewal date, you will not be charged for the next subscription period.
When your membership is cancelled, the titles you have selected from the program will be removed from your account, devices, and applications.

Qualifications & exceptions

  • Stated for memberships billed directly by Amazon.

Not stated here

  • The text does not say whether selected titles are removed at the moment of cancellation or at the end of the subscription period.

Cross-references

Account & Service Control · Restriction or exception

Amazon may accept or refuse membership at its discretion

Amazon reserves the right to accept or refuse membership in its discretion.

Supporting quotations

We reserve the right to accept or refuse membership in our discretion.

Not stated here

  • No criteria for refusing membership are given.

Account & Service Control · Restriction or exception

Memberships and benefits cannot be transferred or assigned

You may not transfer or assign your membership or any Kindle Unlimited benefits.

Supporting quotations

You may not transfer or assign your membership or any Kindle Unlimited benefits.

Qualifications & exceptions

  • This sits beside the household clause, under which household members and others using the account are covered by the acceptance.

Security & Safeguards · Company practice

Amazon may restrict access to prevent fraud

Amazon may take reasonable actions necessary to prevent fraud, including placing restrictions on the number of titles that can be accessed from the program at any one time.

Supporting quotations

We may take reasonable actions necessary to prevent fraud, including placing restrictions on the number of titles that can be accessed from the program at any one time.

Not stated here

  • Other actions beyond the example are not listed, and no notice to the member is mentioned.

Charges & Financial Obligations · User right or choice

Trial and promotional memberships follow these Terms unless the offer says otherwise

Amazon sometimes offers certain customers trial or other promotional memberships. They are subject to these Terms except as otherwise stated in the promotional offer. Trial members may at any time, through the kucentral page, choose not to continue to paid membership at the end of the trial period.

Supporting quotations

We sometimes offer certain customers various trial or other promotional memberships, which are subject to these Terms except as otherwise stated in the promotional offers.
Trial members may at any time (through https://www.amazon.com/kucentral) choose not to continue to paid membership at the end of the trial period.

Not stated here

  • The text does not say whether a trial turns into a paid membership automatically if the member does nothing; the billing terms for that depend on the offer.

Legal Rights & Agreement Rules · Permission or license

Amazon can change these Terms, four linked agreements and the membership without notice

Under the Agreement Changes section, Amazon may in its discretion change these Terms, the Kindle Store Terms of Use, the Audible Service Conditions of Use, the Amazon.com Conditions of Use and the Amazon.com Privacy Notice. It may also change, suspend or discontinue the Kindle Unlimited membership or any aspect of it. All of this may be done without notice to you.

Supporting quotations

We may in our discretion change these Terms
or change, suspend, or discontinue the Kindle Unlimited membership or any aspect of it, without notice to you.
Agreement Changes
Amazon.com Privacy Notice
Kindle Store Terms of Use

Qualifications & exceptions

  • The fee-change section separately promises advance notice of a fee change; this section gives no notice for other changes.

Not stated here

  • The text does not say how members will learn of a change or whether any notice period applies.
  • It is unclear how the no-notice right fits with the advance notice promised for fee changes.

Cross-references

Legal Rights & Agreement Rules · Restriction or exception

An invalid change does not affect the other changes

If a change to these Terms is found invalid, void or for any reason unenforceable, that change is severable and does not affect the validity and enforceability of any remaining changes or conditions.

Supporting quotations

If any change to these Terms is found invalid, void, or for any reason unenforceable, that change is severable and does not affect the validity and enforceability of any remaining changes or conditions.

Not stated here

  • The text does not say who decides whether a change is invalid.

Legal Rights & Agreement Rules · Restriction or exception

Continuing the membership after a change counts as accepting it

Your continued membership after Amazon changes these Terms constitutes your acceptance of the changes. If you do not agree to any changes, you must cancel your membership.

Supporting quotations

Your continued membership after we change these Terms constitutes your acceptance of the changes.
If you do not agree to any changes, you must cancel your membership.

Qualifications & exceptions

  • Because changes may be made without notice, acceptance can follow a change the member was not told about.

Not stated here

  • The text does not say how soon the member must cancel after a change.

Cross-references

Account & Service Control · Permission or license

Amazon may terminate a membership at its discretion without notice

Amazon may terminate your membership at its discretion without notice. No reason or ground is required by the text.

Supporting quotations

We may terminate your membership at our discretion without notice.

Not stated here

  • The text does not give grounds for termination or any appeal route.

Charges & Financial Obligations · Company commitment

A prorated refund follows termination, except for conduct Amazon decides is a violation

If Amazon terminates your membership, it will give you a prorated refund based on the number of days remaining in the membership. It will not refund anything for a termination related to conduct that Amazon determines, in its discretion, violates these Terms or any applicable law, involves fraud or misuse of the membership, or is harmful to its interests or another user. This is the refund the fees section means by "except as expressly set forth in these Terms". By contrast, if you cancel a membership billed by Amazon you receive no refund of fees already paid.

Supporting quotations

If we do so, we will give you a prorated refund based on the number days remaining in your membership.
However, we will not give any refund for termination related to conduct that we determine, in our discretion, violates these Terms or any applicable law, involves fraud or misuse of the membership, or is harmful to our interests or another user.
non-refundable except as expressly set forth in these Terms
you will not receive a refund of any membership fees already paid

Qualifications & exceptions

  • The conduct exception turns on Amazon's own determination in its discretion.

Not stated here

  • The text does not say how the prorated amount is computed beyond days remaining, or whether taxes are refunded.
  • It does not say whether the member can challenge Amazon's determination.

Cross-references

Legal Rights & Agreement Rules · Restriction or exception

Not enforcing the Terms strictly does not waive Amazon's rights

Amazon's failure to insist upon or enforce your strict compliance with these Terms does not constitute a waiver of any of its rights.

Supporting quotations

Our failure to insist upon or enforce your strict compliance with these Terms will not constitute a waiver of any of our rights.

Legal Rights & Agreement Rules · Context

Disputes follow the Amazon.com Conditions of Use

Any dispute or claim arising from or relating to these Terms or your membership is subject to the dispute resolution, governing law, disclaimer of warranties and limitation of liability and all other terms in the Amazon.com Conditions of Use. This document itself does not set out how disputes are handled.

Supporting quotations

Any dispute or claim arising from or relating to these Terms or your membership is subject to the dispute resolution, governing law, disclaimer of warranties and limitation of liability and all other terms in the

Not stated here

  • The Amazon.com Conditions of Use text was not supplied, so how disputes are resolved, which law governs and what is disclaimed are not explained here.

Legal Rights & Agreement Rules · Restriction or exception

Amazon's total liability is capped at twelve months of fees

Without limiting the disclaimer of warranties and limitation of liability in the Amazon.com Conditions of Use, Amazon's total liability under these Terms will not exceed the total membership fees you paid in the twelve months before the claim.

Supporting quotations

Without limiting the disclaimer of warranties and limitation of liability in the
our total liability under these Terms will not exceed the total membership fees you paid in the twelve months prior to the claim.

Qualifications & exceptions

  • The cap works alongside the limits in the Conditions of Use rather than replacing them.

Not stated here

  • The Conditions of Use limits were not supplied.
  • The text does not say which kinds of loss or claims the cap covers or excludes.

Cross-references