The page labels this version of the U.S. Amex Offers Program Terms with a "Last Modified" date of July 2026. The text gives no separate effective date and no information about earlier or later versions.
Details
When
Last Modified: July 2026
Supporting quotations
Last Modified: July 2026
Qualifications & exceptions
The only date shown is a last-modified label, not a stated effective date.
Not stated here
No effective date, prior version history or announced successor version is supplied in this source.
Legal Rights & Agreement Rules · Restriction or exception
Enrolling in or using Amex Offers means you agree to these terms
By enrolling in or using Amex Offers you agree to be bound by the U.S. Offers Program Terms. If you do not agree, you may not take part in the Amex Offers Program.
Details
Who
Card Member enrolling in or using Amex Offers
What it does
agrees to be bound; may not participate if not agreeing
Condition
enrolling in or using Amex Offers
Supporting quotations
These U.S. Amex Offers Program Terms and Conditions (“Offers Program Terms”) govern your participation in the Amex Offers Program. By enrolling in or using Amex Offers, you agree to be bound by these Offers Program Terms. If you do not agree, you may not participate in the Amex Offers Program.
Qualifications & exceptions
Agreement is tied to enrolling in or using Amex Offers; the source does not describe a separate signing step.
Legal Rights & Agreement Rules · Restriction or exception
These terms sit alongside the Card Member Agreement, which controls in a conflict for American Express-issued Cards
The Offers Program Terms are in addition to other contractual obligations that apply to a transaction on an American Express Card or other product, including any Card Member Agreement that concerns the transaction. Where the Card is issued by American Express and the two conflict, the Card Member Agreement for that Card account controls and prevails; these terms and the offer-specific terms also do not change other notices or information about the Card account, such as the periodic statement.
Details
Condition
Card is issued by American Express
What it covers
Card Member Agreement controls in a conflict
Supporting quotations
These Offers Program Terms are in addition to other contractual obligations related to transactions involving an American Express Card or non-Card product or service, including but not limited to any Card Member Agreement(s) that concern or relate to a transaction.
If your eligible Card is issued by American Express, these Offers Program Terms and the applicable Offer Terms do not amend, alter, or replace any other notices, disclosures, or information that you receive in connection with your eligible Card account
In the event of any inconsistency or conflict between these Offers Program Terms and your Card Member Agreement, the terms and conditions of your Card Member Agreement governing your eligible Card account shall control and prevail.
Qualifications & exceptions
The Card Member Agreement priority rule is stated for Cards issued by American Express; the source treats Cards issued by a third-party financial institution separately in Section E.
Not stated here
The Card Member Agreement itself is linked but its text is not supplied in this source.
Legal Rights & Agreement Rules · Restriction or exception
These terms cover only the U.S. Amex Offers Program
Offers made through an Amex Offers Program run in another country or jurisdiction follow that program's own terms and conditions, not these U.S. terms.
Details
Where
United States program; other countries use their own terms
Supporting quotations
Offers made available through an Amex Offers Program operated in another country or jurisdiction are governed by the applicable Amex Offers Program terms and conditions for that country or jurisdiction, and not these U.S. Offers Program Terms.
Not stated here
The terms for other countries or jurisdictions are not supplied.
Each offer has its own Offer Terms, read together with these terms and your Card Member Agreement
The Offers Program Terms are meant to be read together with the specific terms and conditions for each individual offer ("Offer Terms") and with your Card Member Agreement for the eligible Card account.
Details
What it covers
Offer Terms and Card Member Agreement
Supporting quotations
These Offers Program Terms should be read in conjunction with the specific Terms and Conditions applicable to each offer (“Offer Terms”), and your Card Member Agreement with American Express governing your eligible Card account
Qualifications & exceptions
This block names the documents to be read together but does not say which prevails; the conflict rule for American Express-issued Cards appears in Section E.
Not stated here
Individual Offer Terms are not supplied, so offer-specific conditions are unknown.
The linked Card Member Agreement text is not supplied.
Account & Service Control · Restriction or exception
American Express decides who is eligible; an account must not be cancelled, suspended or restricted at fulfillment
Basic and Additional Card Members on an eligible Card account may be eligible for Amex Offers. American Express decides eligibility, for the program and for each offer, in its sole discretion. You count as eligible for a particular offer if you can view it and enroll your Card in it on the Amex Offers page in your online account, the American Express App, or another channel American Express designates. The account must not be cancelled, suspended or restricted at the time of fulfillment, and American Express may, in its sole discretion, limit any Basic or Additional Card Member from enrolling in the program or in a particular offer.
Details
Who
American Express
What it does
determines eligibility and may limit enrollment
Condition
account not cancelled, suspended or restricted at fulfillment
Supporting quotations
Basic Card Members and Additional Card Members on an eligible Card account may be eligible to participate in the Amex Offers Program. Eligibility for the Offers Program generally, and each particular Offer, is determined by American Express in its sole discretion.
A Card Member will be considered eligible for a particular Offer if the Card Member can view and enroll their Card in that Offer on the Amex Offers page in their online account, the American Express® App, or another channel designated by American Express. To be eligible, accounts must not be cancelled, suspended, or restricted at the time of fulfillment. In American Express’s sole discretion, it may limit any Basic or Additional Card Member from enrolling in the Offers Program or any particular Offer.
Qualifications & exceptions
"May be eligible" is not a guarantee; eligibility for a given offer also depends on the Card product, Card Member and account history.
Not stated here
The source does not list the criteria American Express uses to decide eligibility or targeting.
Basic and Additional Cards are tracked separately and rewards go to the Basic Card Member's account
If a Basic and an Additional Card Member are both eligible and each enrolls independently in the same offer, each may qualify for and receive the reward on the Card they enrolled. Qualifying transactions are tracked per enrolled Card and are not added together across Basic and Additional Cards to meet an offer's requirements. Rewards are applied to the Basic Card Member's account.
Details
Who
Basic and Additional Card Members
What it does
transactions tracked separately per enrolled Card; rewards applied to Basic Card Member's account
Supporting quotations
If both a Basic Card Member and an Additional Card Member are eligible and independently enroll in the same Offer, each Card Member may qualify for and receive the Offer reward on their enrolled Card. Transactions that qualify for an Offer redemption are tracked separately for each enrolled Card and will not be aggregated across Basic and Additional Cards to satisfy Offer requirements. Rewards will be applied to Basic Card Member’s account.
Qualifications & exceptions
Applies where both cardholders independently enroll in the same offer; each enrolled Card is measured on its own spending.
Account & Service Control · Restriction or exception
Corporate, prepaid, reloadable and non-U.S. Cards are not eligible unless American Express designates them
Corporate Cards, prepaid and reloadable products, and Cards issued outside the United States are not eligible for the Amex Offers Program, unless American Express expressly designates them as eligible.
Details
What it covers
Corporate, prepaid, reloadable and non-U.S. Cards
Exception
unless expressly designated by American Express
Where
Cards issued outside the United States
Supporting quotations
Corporate Cards, prepaid and reloadable products, and Cards issued outside the United States are not eligible to participate in the Amex Offers Program, unless expressly designated by American Express.
Qualifications & exceptions
Exception: "unless expressly designated by American Express".
Not stated here
The source does not say which excluded products, if any, have been designated eligible.
Account & Service Control · Company practice
American Express can restrict eligibility or remove Offers at any time, for any reason, without notice
Eligibility for specific offers can vary by Card product, Card Member or account history. American Express may, in its sole discretion, revoke or restrict eligibility, suspend or cancel participation, or remove Offers at any time, for individual Card Members or generally. The source lists suspected fraud, abuse, misuse, automated or unauthorized enrollment, or other activity it believes inconsistent with the program's intent as examples ("including"), not limits, and it adds that it may amend, restrict or terminate eligibility or participation at any time for any reason without notice. "Misuse" is defined broadly in Section C and includes gaming and anything that, in American Express's view, is inconsistent with how the program is meant to work.
Details
Who
American Express
What it does
revoke or restrict eligibility, suspend or cancel participation, remove Offers
Condition
sole discretion; any time; any reason
Exception
no notice required
Supporting quotations
Eligibility for specific Offers may vary by Card product, Card Member, or account history.
American Express may, in its sole discretion, revoke or restrict eligibility, suspend or cancel participation, or remove Offers at any time for individual Card Members or generally, including in cases of suspected fraud, abuse, misuse, automated or unauthorized enrollment, or other activity American Express believes to be inconsistent with the intent of the Program. American Express may amend, restrict, or terminate eligibility or Program participation at any time for any reason without notice.
For purposes of these Program Terms, "misuse" includes gaming (whether actual or attempted), abuse, and any activity that in the view of American Express, seeks to circumvent or is inconsistent with the intended operation, eligibility requirements, limitations, or purposes of the Amex Offers Program.
Qualifications & exceptions
The listed circumstances are examples; the final sentence allows termination "for any reason without notice".
"Misuse" is a defined term in Section C that turns on American Express's own view of intended operation.
Not stated here
The source gives no appeal or review process for a restriction or removal.
Account & Service Control · Restriction or exception
An Offer is only for the account it was targeted to and cannot be transferred or sold
Each Amex Offer is available only to the eligible Card Member account to which it was targeted. It may not be transferred or sold.
Details
What it covers
Amex Offer
What it does
may not be transferred or sold
Supporting quotations
Each Amex Offer is available only to the eligible Card Member account to which it was targeted and may not be transferred or sold.
Account & Service Control · Restriction or exception
You must enroll through an American Express channel and may not give your login credentials to third parties
To redeem an Amex Offer you must first enroll in it through an American Express channel, such as the American Express App, the online account portal or another method American Express designates. You may not give your login credentials to any third party for enrolling in or redeeming offers, unless American Express expressly authorizes that use.
Details
What it does
enroll before redeeming; no sharing of login credentials
Exception
unless expressly authorized by American Express
Supporting quotations
To redeem an Amex Offer, eligible Card Members must first enroll in the Offer through an American Express channel such as the American Express® App, the online account portal, or other methods designated by American Express.
Card Members may not provide their login credentials to any third party for the purpose of enrolling in and/or redeeming any Offer(s), unless such use is expressly authorized by American Express.
Qualifications & exceptions
Third-party credential use is allowed only where American Express expressly authorizes it.
Not stated here
The source does not say who or what is authorized to use a Card Member's credentials.
Account & Service Control · Procedure
Enroll the specific Card you will use; the same Card must make the purchase and offers are not applied automatically
You must enroll in the offer on the specific eligible Card you intend to redeem with, and the same Card must be used for the qualifying purchase. If the offer was not added to the Card before the transaction, you are not eligible to receive it. Offers are not applied automatically, cannot be moved between Cards, and can be added to only one eligible Card. If an offer appears on several of your Cards, you must pick the Card to enroll.
Details
Condition
offer added to the Card before the transaction
What it does
enroll on one eligible Card and use that Card
Supporting quotations
A Card Member must first enroll in the Offer on the specific eligible Card intended for redemption, and that same Card must be used to complete the qualifying purchase. If the Offer is not added to the Card before the transaction, the Card Member will not be eligible to receive the Offer. Offers are not automatically applied to any Card Account and are non-transferable between Cards. An Offer may only be added to one eligible Card. If you have multiple Cards and see an Offer available for enrollment on more than one Card, you must enroll in the Offer on the eligible Card you wish to use for the Offer.
Qualifications & exceptions
Enrollment must happen before the transaction.
Charges & Financial Obligations · Restriction or exception
A Qualifying Purchase must finish by 11:59 PM MST on the expiration date; only amounts billed to the enrolled Card count
A Qualifying Purchase is one that meets every condition in these terms and in the specific Offer Terms. It must be completed no later than 11:59 PM Mountain Standard Time on the offer's expiration date. Only charges to the enrolled Card count toward a minimum purchase requirement; if you split a purchase across payment methods, only the part billed to the enrolled Card counts. For foreign-currency purchases, the minimum spend must be met after American Express converts the amount to U.S. dollars, and conversion fees and related charges do not count toward the required spend.
Details
When
11:59 PM MST on the Offer's expiration date
Condition
charged to the enrolled Card
Condition
foreign currency converted to U.S. dollars by American Express
Supporting quotations
A “Qualifying Purchase” is a purchase that meets all conditions set forth in these Terms and the applicable specific Offer Terms. The Qualifying Purchase must be completed no later than 11:59 PM Mountain Standard Time (MST) on the Offer’s expiration date.
Only the purchase transaction(s) charged to the enrolled Card will count toward any minimum purchase requirement. If a purchase is split across multiple payment methods, only the amount billed to the enrolled, eligible Card account will count toward any minimum spend requirements.
For purchases made in a foreign currency, the minimum spend requirement must be satisfied after conversion into U.S. dollars by American Express. Conversion fees and related charges do not count toward the required spend.
Qualifications & exceptions
Deadline is stated in Mountain Standard Time (MST).
Not stated here
The specific Offer Terms, which can add conditions, are not supplied.
Charges & Financial Obligations · Restriction or exception
Refunded, returned or cancelled purchases do not count, and rewards already given may be reversed
Purchases that are refunded, returned or cancelled, in whole or in part, do not count toward an offer's minimum spend. Any reward or redemption issued in connection with an offer may be reversed.
Details
Condition
purchase refunded, returned or cancelled in whole or in part
What it does
excluded from minimum spend; reward may be reversed
Supporting quotations
Purchases that are refunded, returned, or cancelled, in whole or in part, will not count toward any minimum spend required for the Offer, and any reward or redemption issued in connection with an Offer may be reversed.
Qualifications & exceptions
Applies to whole or partial refunds, returns and cancellations; reversal is stated as "may be", at American Express's option.
Charges & Financial Obligations · Restriction or exception
Interest, fees, balance transfers, cash advances, gift cards and cash equivalents are not Qualifying Purchases
These transactions do not count as Qualifying Purchases: interest charges, annual fees, conversion fees and other Card fees; balance transfers or cash advances; traveler's cheque purchases; and transactions involving gift cards, reloadable cards or anything else American Express defines as a cash equivalent. The list also ends with a catch-all for any other transaction American Express determines does not meet the offer's requirements.
The following transactions are excluded and do not count as Qualifying Purchases: interest charges, annual fees, conversion fees, and other Card fees; balance transfers or cash advances; purchases of traveler’s cheques; transactions involving gift cards, reloadable cards or any other transaction that American Express defines as a cash equivalent, as well as any other transaction that American Express determines does not meet the requirements of the Offer.
Qualifications & exceptions
The catch-all depends on American Express's own determination.
Not stated here
The source does not define the full set of "cash equivalent" transactions.
Charges & Financial Obligations · Restriction or exception
Purchases that American Express cannot identify through merchant data may not count
American Express relies on information from the merchant to identify qualifying purchases and must receive enough transaction information to do so. Transactions that cannot be identified, such as those made through resellers, third-party payment processors, delivery services or other intermediaries, may not be recognized as Qualifying Purchases. Only the portion of a transaction charged to the eligible Card account qualifies.
Details
Condition
sufficient merchant transaction information
What it covers
transactions through resellers, processors, delivery services, intermediaries
Supporting quotations
American Express relies on information provided to us by the merchant to identify qualifying purchases. American Express must receive sufficient transaction information to identify a purchase as qualifying. Transactions that cannot be identified, such as those made through resellers, third-party payment processors, delivery services, or other intermediaries, may not be recognized as Qualifying Purchases. Only the portion of a transaction charged to the eligible Card account will qualify.
Qualifications & exceptions
The examples (resellers, payment processors, delivery services, intermediaries) are illustrative; recognition is stated as "may not".
Charges & Financial Obligations · Context
Offer rewards may be statement credits, Membership Rewards points, airline miles, hotel points or other rewards
Offers and rewards may be given as statement credits, Membership Rewards points, airline miles or hotel points, or other rewards, in line with these terms and the specific Offer Terms.
Details
What it covers
statement credits, Membership Rewards points, airline miles, hotel points, other rewards
Supporting quotations
Offers and rewards may be provided in the form of statement credits, Membership Rewards® points, airline miles or hotel points or other rewards, in accordance with these Terms and other specific Offer Terms.
Not stated here
Which form applies to a given offer is set by the specific Offer Terms, which are not supplied.
Charges & Financial Obligations · Company commitment
Rewards generally post within 30 days of the Qualifying Purchase, sometimes up to 90 days after the Offer ends
If you meet every requirement of an offer, the statement credit, Membership Rewards points, airline miles or hotel points will generally be applied to your eligible Card account within 30 days of the date of the Qualifying Purchase, provided American Express receives enough merchant information to identify the transaction as eligible. In certain cases it may take up to 90 days after the offer end date.
Details
When
generally within 30 days of the Qualifying Purchase; in certain cases up to 90 days after the Offer end date
Condition
all requirements met and sufficient merchant information received
Supporting quotations
If you satisfy all applicable requirements of an Offer, statement credit(s), Membership Rewards® points, airline miles or hotel points (as applicable), will generally be applied to your eligible Card account within 30 days from the date of the Qualifying Purchase, provided that American Express receives sufficient information from the merchant to identify the transaction as eligible. In certain cases, it may take up to 90 days after the Offer end date for the statement credit(s), Membership Rewards® points, airline miles or hotel points (as applicable), to be applied.
Qualifications & exceptions
"Generally" within 30 days; depends on sufficient merchant transaction information.
The 90-day outer figure runs from the Offer end date and applies only "in certain cases".
Not stated here
The source does not say which cases take up to 90 days.
Charges & Financial Obligations · Company practice
American Express may withhold, delay or reverse a reward in four listed situations
American Express reserves the right, in its sole discretion, to withhold, delay or reverse fulfillment of an offer if it determines that (i) the offer conditions were not met, (ii) a Qualifying Purchase was cancelled, returned or refunded in whole or in part, (iii) the Card account is not in good standing, or (iv) suspected fraudulent, abusive or suspicious activity occurred in connection with the offer.
Details
Who
American Express
What it does
withhold, delay or reverse fulfillment
Condition
conditions not met; purchase cancelled/returned/refunded; account not in good standing; suspected fraud, abuse or suspicious activity
Supporting quotations
American Express reserves the right, in its sole discretion, to withhold, delay, or reverse fulfillment of the Offer if it determines that: (i) the Offer conditions were not met; (ii) a Qualifying Purchase was cancelled, returned, or refunded in whole or in part, (iii) the Card account is not in good standing, or (iv) suspected fraudulent, abusive, or suspicious activity has occurred in connection with the Offer.
Qualifications & exceptions
The decision is made in American Express's sole discretion; "good standing" is not defined in this source.
Not stated here
The source does not define "good standing" or "suspicious activity" for this purpose.
Legal Rights & Agreement Rules · Restriction or exception
No liability for fulfillment failures caused by merchants, other third parties or events beyond its control
American Express says it is not liable for any failure, error or delay in fulfilling an offer that results from acts or omissions of merchants, payment processors, network providers, delivery services or other third parties, or from circumstances beyond its reasonable control, including technology malfunctions, system outages and force majeure events.
Details
Who
American Express
Exception
no liability for third-party acts or omissions and events beyond reasonable control
Supporting quotations
American Express shall not be liable for any failure, error, or delay in fulfillment of the Offer that results from acts or omissions of merchants, payment processors, network providers, delivery services, or any other third parties, or from circumstances beyond the reasonable control of American Express, including but not limited to technological malfunctions, system outages, or force majeure events.
Qualifications & exceptions
The list of causes is introduced by "including but not limited to", so it is not exhaustive.
Charges & Financial Obligations · Restriction or exception
Statement credits are in U.S. dollars, do not count toward the minimum payment, and are not transferable or cash
Statement credits are given in U.S. dollars. They reduce the eligible Card account's balance but do not count toward the minimum payment due. They are not transferable, cannot be redeemed for cash and cannot be applied to any other Card account.
Details
What it covers
statement credits
Condition
do not count toward minimum payment due
Supporting quotations
Statement credits earned in accordance with an Offer will be credited in U.S. dollars. Statement credits will reduce the eligible Card account balance but will not count toward the minimum payment due. Statement credits are not transferable, may not be redeemed for cash, and may not be applied to any other Card account.
Account & Service Control · Restriction or exception
Changing to a Card product not eligible for the Offer ends your eligibility; credits may be reversed
If you upgrade, downgrade or otherwise change the eligible Amex Card to a different Card product that is not eligible for that offer, you stop being eligible to earn the reward on the new Card, even if you had enrolled before. American Express may reverse offer-related rewards already applied to the new Card. Statement credits may also be reversed if offer-related transactions are cancelled, refunded or otherwise found ineligible after a credit is issued.
Details
Condition
Card changed to a product not eligible for the Offer
What it does
lose eligibility; rewards may be reversed
Supporting quotations
If you upgrade, downgrade, or otherwise change your Amex Card that is eligible for an Offer to a different Amex Card product that is not eligible for that Offer, you will no longer be eligible to earn the Offer reward on your new Card, despite any previous enrollment on the eligible Card. American Express may reverse any Offer-related rewards that are applied to your new Card.
Statement credits may be reversed if any Offer-related transactions are cancelled, refunded, or otherwise deemed ineligible subsequent to a credit being issued.
Qualifications & exceptions
Applies only where the new Card product is not eligible for that offer.
Reversal is stated as "may", for transactions later cancelled, refunded or "deemed ineligible".
Not stated here
The source does not say how a transaction is "deemed ineligible" after a credit is issued.
Charges & Financial Obligations · Restriction or exception
Offer Membership Rewards points need an enrolled, active Membership Rewards account and follow that program's terms
Extra Membership Rewards points from an Amex Offer are on top of points normally earned and are subject to the Membership Rewards program terms. To receive them your Card must be enrolled in Membership Rewards and have an active loyalty account in good standing. The program terms apply, and the points may be reversed if transactions are cancelled, refunded or found ineligible after the points are issued, or under the Membership Rewards terms.
Details
Condition
Card enrolled in Membership Rewards with an active loyalty account in good standing
What it does
points may be reversed
Supporting quotations
Additional Membership Rewards® points earned through an Amex Offer are awarded in addition to points normally earned on purchases and are subject to the Membership Rewards program terms. To receive Membership Rewards® points, your Card must be enrolled in the Membership Rewards® program and have an active loyalty account in good standing. Terms and Conditions for the Membership Rewards® program apply.
Membership Rewards® points may be reversed if the transactions are cancelled, refunded, or otherwise deemed ineligible subsequent to rewards being issued, or pursuant to the Terms and Conditions of the Membership Rewards® program.
Qualifications & exceptions
Reversal is tied to cancelled, refunded or ineligible transactions or to the Membership Rewards terms.
Not stated here
The Membership Rewards program terms (linked at membershiprewards.com/terms) are not supplied in this source.
Charges & Financial Obligations · Context
Offer points and miles are extra and also follow the offer's terms and the loyalty program's terms
Points or miles earned through an Amex Offer are awarded in addition to other rewards or benefits earned on the Card, and they are subject to the terms of the specific offer and of the applicable loyalty program. The programs listed (Hilton Honors, Marriott Bonvoy, Delta SkyMiles) are examples introduced by "These may include", not a full list. Each listed program points to its own terms: Hilton Honors Terms and Conditions, the Marriott Bonvoy Loyalty Program Terms and Conditions, and the Delta SkyMiles Program rules, which apply to SkyMiles membership, miles, offers, accrual, redemption and travel benefits.
Details
What it covers
points and miles from Hilton Honors, Marriott Bonvoy, Delta SkyMiles and other loyalty programs
Supporting quotations
Points or miles earned through an Amex Offer are awarded in addition to any other rewards or benefits earned on the Card and are subject to the terms and conditions of the specific Offer and the applicable loyalty program. These may include:
Hilton Honors Program: Subject to Hilton Honors Terms and Conditions at
Marriott Bonvoy Program: Subject to Marriott Bonvoy Loyalty Program Terms and Conditions at
Delta SkyMiles Program: All SkyMiles Program rules apply to SkyMiles membership, miles, offers, accrual, redemption, and travel benefits.
Qualifications & exceptions
The list of programs is non-exhaustive.
Not stated here
The Hilton, Marriott and Delta program terms are linked but not supplied here.
Account & Service Control · Company practice
Offers are limited, not guaranteed, may differ by person, and can be removed at any time for any reason
Enrollment in offers may be limited and is not guaranteed. Offers last for a limited time, may be dynamic and may differ by Card Member, Card account or other eligibility criteria set by American Express. They are generally available until the enrollment limit is reached or 11:59 p.m. MST on the stated expiration date, but may be removed from your eligible offers for enrollment at any time for any reason. The offers shown on the Amex Offers page or other channels can change at any time and different Card Members may see different offers. Participating merchants and available offers are subject to change without notice.
Details
When
until enrollment limit reached or 11:59 p.m. MST on the expiration date
What it does
offers may be removed or changed at any time
Supporting quotations
Enrollment in Offers may be limited and not guaranteed. Offers are available for a limited duration, may be dynamic and differ by Card Member, Card account, or any other eligibility criteria determined by American Express. Offers are generally available until (i) the enrollment limit is reached; or (ii) 11:59 p.m. Mountain Standard Time (MST) on the stated expiration date, but may be removed from your eligible Offers for enrollment at any time for any reason.
The Offers displayed on the Amex Offers page or within other channels may change at any time, and different Offers may appear at different times for different Card Members.
Participating merchants and available Offers are subject to change without notice.
Account & Service Control · Company practice
American Express can modify, restrict, suspend or revoke any Offer without notice or liability
American Express reserves the right, in its sole discretion, to modify, restrict, suspend or revoke any offer at any time and without prior notice or liability. It may also cancel any offer in the event of suspected fraud, abuse or technical error.
Details
Who
American Express
What it does
modify, restrict, suspend, revoke or cancel any Offer
Exception
no prior notice or liability
Supporting quotations
American Express reserves the right, in its sole discretion, to modify, restrict, suspend, or revoke any Offer at any time and without prior notice or liability. American Express may also cancel any Offer in the event of suspected fraud, abuse, or technical error.
Qualifications & exceptions
Applies at any time, in sole discretion; the fraud, abuse and technical error trigger is an additional ground to cancel.
Charges & Financial Obligations · Company commitment
Rewards properly earned before an Offer is revoked will be honored, unless otherwise specified
Unless otherwise specified, American Express will honor rewards that were properly earned before it revoked an offer.
Details
Who
American Express
What it does
honor rewards properly earned before revocation
Exception
unless otherwise specified
Supporting quotations
Unless otherwise specified, American Express will honor rewards properly earned prior to the revocation of an Offer.
Qualifications & exceptions
Qualified by "Unless otherwise specified" and by the word "properly" earned; other sections let American Express withhold or reverse rewards in listed situations.
Not stated here
The source does not say what "otherwise specified" refers to or who can specify it.
Cross-references
contrast (model-proposed): If those problems occur, your sole remedy is to stop participating in the program — Section D makes discontinuing participation the sole remedy for listed problems, including errors in processing fulfillment, while Section A says properly earned rewards will be honored and gives fulfillment timing. The source does not say how the two fit together.
Legal Rights & Agreement Rules · Restriction or exception
Merchant purchases follow the merchant's own terms; American Express is not a party to them or the merchant's agent
When you buy from a merchant or third-party provider in connection with Amex Offers, the merchant's own terms, conditions, policies and practices apply, including return, exchange, warranty, shipping, delivery and privacy policies. American Express says it is not a party to any transaction between you and the merchant or provider and is not their agent.
Details
Who
merchants and third-party providers
What it covers
return, exchange, warranty, shipping, delivery and privacy policies
Condition
purchase in connection with the Amex Offers Program
Supporting quotations
Purchases of products or services from merchants or third party providers in connection with the Amex Offers Program are subject to the merchant’s own terms, conditions, policies, and practices, including but not limited to return, exchange, warranty, shipping, delivery, and privacy policies. American Express is not a party to any transaction between you and a merchant or third party provider and is not an agent of any merchant or third party provider.
Qualifications & exceptions
"Including but not limited to" makes the list of merchant policies non-exhaustive.
Not stated here
Merchant terms and privacy policies are not supplied; how merchants use data is not stated here.
American Express may invest in or have an interest in merchants featured on Amex Offers
American Express says it may from time to time invest in, or otherwise have an interest in, merchants featured on the Amex Offers platform. It states that any such investment, ownership or financial relationship does not affect the applicability or enforceability of the terms set forth below.
Details
Who
American Express
What it does
may invest or hold an interest in featured merchants
Supporting quotations
American Express may from time to time invest in, or otherwise have an interest in, merchants featured on the Amex Offers platform. Any such investment, ownership, or financial relationship does not affect the applicability or enforceability of the terms set forth below.
Qualifications & exceptions
Stated as "may from time to time"; the source does not name any merchant or say which offers involve such an interest.
Not stated here
Which merchants, if any, American Express has an interest in is not stated.
Legal Rights & Agreement Rules · Restriction or exception
American Express makes no promises about merchants, does not endorse them, and says it is not a fiduciary
American Express makes no representations or warranties, express or implied, about any merchant or third-party provider or their content, products or services, including quality, merchantability, fitness for a particular purpose, legality, safety or legal compliance. Including a provider, product, service or offer is not a recommendation, endorsement or validation by American Express or its affiliates. American Express and its affiliates say they are not acting as fiduciaries in connection with offers, products or services on the Amex Offers platform.
Details
Who
American Express and its affiliates
What it does
no representations or warranties; no endorsement; not acting as fiduciaries
Supporting quotations
American Express makes no representations or warranties, express or implied, regarding any merchant or third-party provider or its content, products, or services, including without limitation their quality, merchantability, fitness for a particular purpose, legality, safety, or compliance with applicable laws or regulations. Inclusion of any provider, product, service, or offer does not constitute a recommendation, endorsement, or validation by American Express or its affiliates. American Express and its affiliates are not acting as fiduciaries in connection with offers, products, or services made available through the Amex Offers platform.
Qualifications & exceptions
The topics listed after "including without limitation" are examples.
Legal Rights & Agreement Rules · Restriction or exception
Disputes over a merchant's products or services are between you and the merchant; American Express disclaims liability
To the maximum extent permitted by law, claims or disputes about a merchant or third-party provider's content, products or services, such as defects, misrepresentations or unsatisfactory experiences, are solely between you and that merchant or provider. American Express disclaims all liability arising from or related to the merchant or provider's content, products, services, acts or omissions, and says it has no responsibility for losses, damages, costs or expenses you incur in dealing with them.
Details
Condition
to the maximum extent permitted by law
What it does
claims are solely between you and the merchant; American Express disclaims liability
Supporting quotations
To the maximum extent permitted by law, any claims or disputes relating to a merchant or third-party provider’s content, products, or services, including but not limited to claims relating to defects, misrepresentations, or unsatisfactory experiences, are solely between you and the applicable merchant or third-party provider. American Express disclaims all liability arising from or related to any merchant or third-party provider content, products, services, acts, or omissions, and shall have no responsibility for any losses, damages, costs, or expenses incurred in connection with your dealings with any merchant or third-party provider.
Qualifications & exceptions
Limited by "to the maximum extent permitted by law"; the source does not say where that limit falls.
Legal Rights & Agreement Rules · Restriction or exception
For financial-product or benefit-plan offers you are solely responsible for your decisions; consult your own advisors
Some offers on the platform relate to financial products, services or employee benefit plans. By taking part in any offer you acknowledge that you alone are responsible for evaluating and selecting products or services, for complying with applicable obligations and for any investment, tax, financial or other business decisions. The source tells you to consult your own legal, tax, accounting, financial and other professional advisors before entering a transaction.
Details
Who
Card Member
What it does
acknowledges sole responsibility; should consult own advisors
What it covers
offers relating to financial products, services or employee benefit plans
Supporting quotations
Some offers available through the Amex Offers platform relate to financial products, services, or employee benefit plans.
By participating in any offer, you acknowledge that you are solely responsible for evaluating and selecting products or services, complying with applicable obligations, and making any investment, tax, financial, or other business decisions. You should consult your own legal, tax, accounting, financial, and other professional advisors before entering into any transaction.
Qualifications & exceptions
The acknowledgment text is written for "any offer", though it follows the sentence about financial products, services or benefit plans.
Legal Rights & Agreement Rules · Restriction or exception
Wellness offers are from third parties and are not medical advice
Some offers relate to third-party wellness products and services. These are provided by third-party providers and are not a substitute for professional medical advice, diagnosis or treatment. The source tells you to seek the advice of your physician or another qualified healthcare provider with any questions before using them, and to contact your healthcare provider or emergency services immediately if you have or suspect a medical emergency.
Details
What it covers
third-party wellness products and services
What it does
consult a physician or qualified provider; contact emergency services in an emergency
Supporting quotations
Some offers available through the Amex Offers platform relate to third-party wellness products and services. The wellness products or services described in any Offer through this platform are provided by third-party providers and are not a substitute for professional medical advice, diagnosis, or treatment.
If you have or suspect you may have a medical emergency, contact your healthcare provider or call emergency services immediately.
Legal Rights & Agreement Rules · Company commitment
American Express does not endorse products that do not comply with its acceptance policies or the law
American Express says it does not endorse or promote buying, selling or using any products that may not comply with American Express acceptance policies or applicable law.
Details
Who
American Express
What it covers
products that may not comply with acceptance policies or applicable law
Supporting quotations
American Express does not endorse or promote the purchase, sale, or use of any products that may not be in compliance with American Express acceptance policies or applicable law.
Qualifications & exceptions
The sentence is a statement of non-endorsement; it does not say how American Express checks merchants or products.
Not stated here
American Express acceptance policies are not supplied.
Use & Processing · Permission or license
The American Express Privacy Statement governs your personal information, and taking part means you agree to it
The collection, use and disclosure of your personal information in connection with Amex Offers are governed by the American Express Privacy Statement, as updated from time to time. By taking part in the program you acknowledge and agree that American Express may collect, use, share and otherwise process your personal information in line with that Privacy Statement.
Details
Who
American Express
What it does
collect, use, share and otherwise process personal information
Condition
participating in the Program
Supporting quotations
The collection, use, and disclosure of your personal information in connection with the Amex Offers Program are governed by the American Express Privacy Statement
By participating in the Program, you acknowledge and agree that American Express may collect, use, share, and otherwise process your personal information in accordance with that Privacy Statement.
Qualifications & exceptions
Applies "as updated from time to time", so the Privacy Statement in force can change.
Not stated here
The Privacy Statement is linked but its text is not supplied, so what is collected and with whom it is shared is not described here beyond what the paragraphs that follow say.
Data Access & Collection · Company practice
American Express uses your name, email, country and Card number to verify eligibility and provide Offers
American Express may use personally identifiable information, including (but not limited to) your name, email address, country and eligible Card account number, to verify your eligibility for the program, to provide and service offers, and to present offers that may be relevant to you.
Details
Who
American Express
What it covers
name, email address, country, eligible Card account number and other identifiable information
Why
verify eligibility; provide and service Offers; present relevant Offers
Supporting quotations
American Express may use personally identifiable information, including but not limited to your name, email address, country, and eligible Card account number, to verify your eligibility for the Program, to provide and service Offers, and to present Offers that may be relevant to you.
Qualifications & exceptions
The data types are examples ("including but not limited to"); the purposes are the three stated.
Not stated here
The source does not list every type of information used.
A unique identifier, not containing your Card number, links you to your enrolled Card for Offers
American Express assigns a unique identifier that does not contain your Card account number. It is used to identify you as a Card Member with an enrolled Card. The identifier lets American Express present offers, enroll you in offers, fulfill and service offers, and track which offers you have added to your Card.
Details
Who
American Express
What it covers
unique identifier not containing the Card account number
Why
present, enroll, fulfill and service Offers; track Offers added to the Card
Supporting quotations
American Express assigns a unique identifier (which does not contain your Card account number) that is used to identify you as a Card Member with an enrolled Card. This identifier enables the presentation of Offers, enrollment in Offers, and fulfillment and servicing of Offers, including tracking which Offers you have added to your Card.
Not stated here
The source does not say whether the identifier is shared with merchants or other parties.
Use & Processing · Permission or license
Adding an Offer to your Card means you consent to confirmations, reminders and updates about that Offer
By adding an offer to your Card you consent to receive communications from American Express about that offer, including confirmations, reminders and updates.
Details
Who
American Express
Condition
adding an Offer to your Card
What it covers
confirmations, reminders and updates about that Offer
Supporting quotations
By adding an Offer to your Card, you consent to receive communications from American Express relating to that Offer, including confirmations, reminders, and updates.
Qualifications & exceptions
Consent is tied to adding an offer and to communications about that offer; "including" makes the examples non-exhaustive.
Not stated here
The source does not say how you can stop these communications or through which channels they are sent.
Security & Safeguards · Restriction or exception
You must immediately report suspected misuse or fraud and cooperate with security and verification measures
You agree to notify American Express immediately if you know of or suspect any misuse, fraud or other unauthorized activity involving your Card or your participation in Amex Offers. If American Express suspects such activity, you agree to cooperate and comply with any fraud prevention, security, verification or other measures it may reasonably require. Failure to cooperate or comply may lead to suspension or termination of your participation and any other action permitted under these terms, the applicable rewards programs (including Membership Rewards), your Card Member Agreement, other American Express terms or applicable law.
Details
Who
Card Member
What it does
notify immediately; cooperate and comply with measures
Condition
suspected misuse, fraud or unauthorized activity
Supporting quotations
You agree to immediately notify American Express if you become aware of or suspect any misuse, fraud, or other unauthorized activity in connection with your Card and/or participation in the Amex Offers Program.
If American Express suspects misuse, fraud, or other unauthorized activity, you agree to cooperate with American Express and comply with any fraud prevention, security, verification, or other measures that American Express may reasonably require. Failure to cooperate with or comply with such measures may result in suspension or termination of your participation in the Amex Offers Program and any other action permitted under these Program Terms, applicable rewards programs (including but not limited to the Membership Rewards program), your Card Member Agreement or other terms and conditions applicable to American Express products or services, or applicable law.
Qualifications & exceptions
The measures you must comply with are those American Express "may reasonably require"; the source gives no list.
Not stated here
The source does not say how quickly "immediately" must be met or what measures may be required.
Legal Rights & Agreement Rules · Restriction or exception
"Misuse" includes gaming and anything American Express sees as inconsistent with the program; the list is open-ended
For these terms, "misuse" includes gaming (actual or attempted), abuse, and any activity that, in American Express's view, seeks to circumvent or is inconsistent with the intended operation, eligibility requirements, limitations or purposes of the program. The list of prohibited conduct that follows is introduced by "includes, without limitation", so it does not limit what can count.
Details
Who
American Express
What it covers
gaming, abuse, and activity inconsistent with the program's intended operation
Condition
in the view of American Express; actual or attempted
Supporting quotations
For purposes of these Program Terms, "misuse" includes gaming (whether actual or attempted), abuse, and any activity that in the view of American Express, seeks to circumvent or is inconsistent with the intended operation, eligibility requirements, limitations, or purposes of the Amex Offers Program.
Prohibited conduct includes, without limitation, the following:
Qualifications & exceptions
The test turns on "in the view of American Express".
Attempted misuse also counts.
Not stated here
The source does not define "gaming" or "abuse" beyond this sentence.
Using unauthorized automated tools, bots or scripts to access, enroll in or redeem Offers is prohibited
Prohibited conduct includes using automated tools, software, scripts, bots, algorithms or other means that American Express has not authorized to access, enroll in, redeem or otherwise interact with offers.
using automated tools, software, scripts, bots, algorithms or other means not authorized by American Express to access, enroll in, redeem, or otherwise interact with Offers
Qualifications & exceptions
Only automation "not authorized by American Express" is covered, so authorized tools are not prohibited by this item.
Not stated here
The source does not say how a Card Member would know whether a tool is authorized.
Charges & Financial Obligations · Restriction or exception
Creating artificial purchase activity, such as purchases and returns, to obtain Offers or rewards is prohibited
Prohibited conduct includes attempting to artificially establish purchase or transaction activity (the example given is purchases and returns) or manipulating purchases or transactions in order to qualify for or obtain offers, statement credits or rewards.
Details
What it does
artificially establishing or manipulating purchases or transactions
Why
to qualify for or obtain Offers, statement credits or rewards
Supporting quotations
attempting to artificially establish purchase or transaction activity (e.g., purchases and returns, etc.) or manipulate purchases or transactions to qualify for or obtain Offers, statement credits, or rewards
Qualifications & exceptions
Attempts are covered, not only completed manipulation.
Account & Service Control · Restriction or exception
Circumventing eligibility, enrollment limits or targeting, including with multiple or virtual Cards, is prohibited
Prohibited conduct includes circumventing offer eligibility criteria, enrollment limits, redemption requirements, account restrictions, targeting parameters or other program controls. The source gives as examples the use of multiple Card accounts (including virtual Cards), bank accounts or other accounts, and coordinated activity among multiple participants.
Details
What it does
circumventing eligibility, enrollment limits, redemption requirements, targeting or other controls
What it covers
multiple Card accounts (including virtual Cards), bank accounts, other accounts, coordinated activity
Supporting quotations
circumventing Offer eligibility criteria, enrollment limits, redemption requirements, account restrictions, targeting parameters, or other Program controls, including through the use of multiple Card accounts (including virtual Cards), bank accounts, or other accounts, or coordinated activity among multiple participants
Qualifications & exceptions
The examples follow "including through", so they are illustrations rather than the whole prohibition.
Not stated here
The source does not say when holding several Cards or accounts becomes circumvention rather than ordinary use.
Account & Service Control · Restriction or exception
Sharing, transferring, selling or buying access to an Offer, unless American Express expressly permits it, is prohibited
Prohibited conduct includes using, sharing, transferring, selling, purchasing or otherwise facilitating access to an offer in a way American Express has not expressly permitted. The source adds, as an example, a case where the offer is intended solely for the eligible business, Card Member, account or other recipient it was provided or targeted to.
Details
What it does
using, sharing, transferring, selling, purchasing or facilitating access to an Offer
Exception
unless expressly permitted by American Express
Supporting quotations
using, sharing, transferring, selling, purchasing, or otherwise facilitating access to an Offer in a manner not expressly permitted by American Express, including where an Offer is intended solely for the eligible business, Card Member, account, or other recipient to which it was provided or targeted
Qualifications & exceptions
Conduct is prohibited unless "expressly permitted by American Express".
Security & Safeguards · Restriction or exception
Caching, screen scraping, deep linking, link farming, unauthorized linking and framing of Program content are prohibited
Prohibited conduct includes interfering with, disrupting or compromising the integrity, security or proper functioning of the program, including through caching, screen scraping, deep linking, link farming, unauthorized linking or framing of program content. A further item repeats and expressly prohibits caching, screen scraping, deep linking, link farming, unauthorized hypertext linking to pages or sites that form part of the program, and framing any content available through the program.
Details
What it does
caching, screen scraping, deep linking, link farming, unauthorized linking, framing
What it covers
content and pages of the Amex Offers Program
Supporting quotations
interfering with, disrupting, or compromising the integrity, security, or proper functioning of the Program, including through caching, screen scraping, deep linking, link farming, unauthorized linking, or framing of Program content.
You are expressly prohibited from caching, screen scraping, deep linking, link farming, unauthorized hypertext linking to pages or sites that form part of the Amex Offers Program, or framing any content available through the Amex Offers Program.
Qualifications & exceptions
Linking is prohibited when "unauthorized"; the source does not say which links are authorized.
Not stated here
The source does not say which linking or framing American Express would authorize.
American Express can disable unauthorized links or frames and is not responsible for linked third-party sites
American Express reserves the right to disable any unauthorized links or frames. It disclaims responsibility for content on third-party sites linked to or from the Amex Offers Program, and says access to those sites is at your own risk.
Details
Who
American Express
What it does
disable unauthorized links or frames; disclaims responsibility for third-party site content
Supporting quotations
American Express reserves the right to disable any unauthorized links or frames and disclaims responsibility for content available on any third-party sites linked to or from the Amex Offers Program. Access to any such third-party sites is at your own risk.
On a finding of misuse or fraud American Express may end participation and void or reverse Offers, credits and rewards
In its sole discretion, American Express may suspend, restrict, deny or terminate participation in the program; suspend or cancel any offer; void any enrollment, access or redemption; and withhold, reverse or cancel any offer, statement credit or reward, if it determines that misuse, fraud, other prohibited conduct, security incidents or other circumstances inconsistent with the proper operation of the program have occurred. An offer, credit or reward obtained through suspected misuse, fraud or other prohibited conduct may be void and may not be honored.
Details
Who
American Express
What it does
suspend, restrict, deny or terminate participation; void, withhold, reverse or cancel Offers, credits and rewards
Condition
American Express determines misuse, fraud, prohibited conduct, security incidents or inconsistent circumstances; or suspected misuse
Supporting quotations
American Express may, in its sole discretion, suspend, restrict, deny, or terminate participation in the Amex Offers Program; suspend or cancel any Offer; void any enrollment, access, or redemption; and withhold, reverse, or cancel any Offer, statement credit, or reward if American Express determines that misuse, fraud, other prohibited conduct, security incidents or other circumstances inconsistent with the proper operation of the Program have occurred.
Any Offer, statement credit, or reward obtained through suspected misuse, fraud, or other prohibited conduct may be void and may not be honored.
Qualifications & exceptions
The trigger is American Express's own determination; the later sentence extends to "suspected" misuse, fraud or prohibited conduct.
"Other circumstances inconsistent with the proper operation of the Program" is open-ended.
Not stated here
The source does not describe any notice, explanation or way to contest a determination.
American Express may also cancel your Card accounts and you could forfeit all Membership Rewards points without recourse
Consistent with the paragraph on program consequences, American Express also reserves the right to cancel any of your Card accounts or other relationships with American Express, and your participation in the Membership Rewards program. The source states this results in complete forfeiture of any Membership Rewards points without recourse, whether or not the points were earned as part of the Offers Program.
Details
Who
American Express
What it does
cancel Card accounts or other relationships and Membership Rewards participation
What it covers
all Membership Rewards points, whether or not earned through Offers
Supporting quotations
Consistent with this paragraph, American Express also reserves its right to cancel any of your Card accounts or other relationships with American Express, and your participation in the Membership Rewards program, resulting in complete forfeiture of any Membership Rewards points without recourse, whether or not such points were earned as part of the Offers Program.
Qualifications & exceptions
The paragraph opens "Consistent with this paragraph", so it follows from a determination of misuse, fraud, other prohibited conduct, security incidents or inconsistent circumstances, though the sentence itself does not repeat that trigger.
Forfeiture reaches all Membership Rewards points, not only points earned from Offers.
Not stated here
The sentence does not state its own trigger or any notice, grace period or review; the link to the trigger comes only from "Consistent with this paragraph".
American Express's rights and remedies are cumulative and in addition to others available to it
American Express may also pursue any other rights or remedies under these terms, any applicable Card Member agreement or other terms for American Express products or services (including the Membership Rewards program), or applicable law. These rights are cumulative, in addition to and not in place of any other rights or remedies available to American Express under those terms or law.
Details
Who
American Express
What it does
pursue other rights and remedies; rights are cumulative
Supporting quotations
American Express may also pursue any other rights or remedies available under these Program Terms, any applicable Card Member agreement or other terms or conditions for American Express products or services (including the Membership Rewards program), or applicable law. These rights are cumulative and are in addition to, and not in lieu of, any other rights or remedies available to American Express under these Program Terms, any applicable Card Member agreement, or applicable law.
Account & Service Control · Company practice
American Express can suspend, cancel or end your eligibility, enrollment or fulfillment at any time, even on suspicion
American Express reserves the right, in its sole discretion and at any time, to suspend, cancel or terminate your eligibility for the Amex Offers Program, any offer, your enrollment or registration in any offer, and fulfillment of any offer. The source includes cases where it determines or suspects that you engaged in improper, unlawful or other activity that violates applicable law or does not conform to these terms or the Offer Terms ("including, without limitation"), so the right is not limited to those cases.
Details
Who
American Express
What it does
suspend, cancel or terminate eligibility, enrollment and fulfillment
Condition
sole discretion, any time; including determined or suspected improper, unlawful or non-conforming activity
Supporting quotations
American Express reserves the right, at its sole discretion and at any time, to suspend, cancel or terminate your eligibility to participate in the Amex Offers Program, any Offer, registration/enrollment in any Offer, and fulfillment of any Offer, including, without limitation, if American Express determines or otherwise suspects that you have engaged in improper, unlawful or other activity in violation of applicable law or otherwise not in conformance with these Offers Program Terms or the Offer Terms.
Qualifications & exceptions
The listed violation cases are examples; the right applies "at any time" and in sole discretion.
Suspicion alone ("determines or otherwise suspects") is enough under the listed example.
Not stated here
The source gives no notice, explanation or review process for this action.
Legal Rights & Agreement Rules · Restriction or exception
"Released Parties" are not responsible for offer errors, outages, unauthorized intervention or processing mistakes
"Released Parties" means American Express, its licensed issuers, agencies, participating merchants, third-party service providers, internet service providers, and their employees, officers, directors and agents. They are not responsible for (1) any aspect of any offer, including incorrect or inaccurate information; (2) transmission delays, interruptions, omissions, deletions, defects or failures that suspend a registration page, the program or an offer, including equipment, system or network problems; (3) unauthorized human intervention in any part of an offer or the program; or (4) computer, mechanical, printing, typographical, technical, human or other errors, omissions or viruses connected with administering an offer or processing your registration or fulfillment.
Details
Who
American Express and the Released Parties
What it covers
incorrect information, outages and failures, unauthorized intervention, errors and viruses
Supporting quotations
American Express, its licensed issuers, agencies, participating merchants, third-party service providers, internet service providers, and their respective employees, officers, directors and agents (collectively with American Express, “Released Parties”) are not responsible for: (1) any aspect of any Offer, including, without limitation, incorrect or inaccurate information associated with or utilized in an Offer; (2) any transmission delays, interruptions, omissions, deletions, defects, or failures of any kind resulting in suspension of any registration/enrollment page, the Amex Offers Program, any Offer or otherwise, including, without limitation, equipment or system malfunctions, performance degradations, service interruptions, or disconnections or disruptions in phone lines, wireless service provider networks, network hardware or software or internet connectivity; (3) unauthorized human intervention in any part of any Offer, or the Amex Offers Program; or (4) computer, mechanical, printing, typographical, technical or non-technical, or human or other errors or omissions or computer viruses or damage which may occur in connection with the administration of any Offer, any registration/enrollment page or the Amex Offers Program or the processing of your registration/enrollment in or fulfillment of any Offer.
Qualifications & exceptions
"Including, without limitation" and "of any kind" make the four categories broad; item (1) reaches "any aspect of any Offer".
Not stated here
The source does not say whether this applies where a Released Party is at fault or acts intentionally.
Legal Rights & Agreement Rules · Restriction or exception
If those problems occur, your sole remedy is to stop participating in the program
If any of the listed problems occurs, your sole remedy is to discontinue your participation in the Amex Offers Program.
Details
Who
Card Member
What it does
discontinue participation as the only remedy
Condition
any of the listed problems occurs
Supporting quotations
If any of the foregoing occurs, your sole remedy shall be to discontinue your participation in the Amex Offers Program.
Qualifications & exceptions
"The foregoing" refers to the four categories in the same paragraph: offer problems, outages and failures, unauthorized intervention, and errors.
Not stated here
The source does not say how this sole remedy fits with the fulfillment timing and honoring-rewards statements in Section A.
Cross-references
contrast (model-proposed): Rewards properly earned before an Offer is revoked will be honored, unless otherwise specified — Section D makes discontinuing participation the sole remedy for listed problems, including errors in processing fulfillment, while Section A says properly earned rewards will be honored and gives fulfillment timing. The source does not say how the two fit together.
Legal Rights & Agreement Rules · Restriction or exception
The program, enrollment pages and Offers are provided "as is" and "as available" with implied warranties disclaimed
The Amex Offers Program, the registration and enrollment pages, and the offers are provided on an "As Is" and "As Available" basis. American Express specifically disclaims any warranties about goods or services advertised with an offer, and disclaims implied warranties, including merchantability and fitness for a particular purpose.
Details
What it covers
Amex Offers Program, registration/enrollment pages and Offers
What it does
provided as is and as available; warranties disclaimed
Supporting quotations
The Amex Offers Program, the registration/enrollment pages and the Offers are provided on an “As Is” and an “As Available” basis. American Express specifically disclaims any warranties regarding any goods or services advertised in conjunction with any Offer, and disclaims any implied warranties, including any warranties of merchantability or fitness for a particular purpose.
Legal Rights & Agreement Rules · Restriction or exception
You release the Released Parties from all claims about your participation, and Section D survives termination
You release the Released Parties from all claims relating to your participation in any offer or the program, your access to and registration on any registration or enrollment page, and your use of any offer. Section D says it survives termination of the Offers Program Terms and the Offer Terms.
Details
Who
Card Member
What it does
releases the Released Parties from all claims
What it covers
claims about participation, registration pages and use of any Offer
Supporting quotations
You hereby release the Released Parties from all claims relating to your participation in any Offer or the Amex Offers Program, access to and registration on any registration/enrollment page, and use of any Offer. This paragraph D shall survive termination of these Offers Program Terms and the Offer Terms.
Qualifications & exceptions
The paragraph states the release without a stated exception or limit of its own.
Not stated here
The source does not explain how this release works alongside the dispute resolution provisions in Section G, which describe how claims are handled.
Legal Rights & Agreement Rules · Restriction or exception
For American Express-issued Cards, the Card Member Agreement prevails in a conflict with these terms
If your eligible Card is issued by American Express, these terms and the applicable Offer Terms do not amend, alter or replace other notices, disclosures or information you receive about your Card account, including your periodic statement or the terms of your Card Member Agreement. If these terms and your Card Member Agreement conflict or are inconsistent, the Card Member Agreement governing your eligible Card account controls and prevails.
Details
Condition
eligible Card is issued by American Express
What it covers
Card Member Agreement controls in a conflict
Supporting quotations
If your eligible Card is issued by American Express, these Offers Program Terms and the applicable Offer Terms do not amend, alter, or replace any other notices, disclosures, or information that you receive in connection with your eligible Card account, including but not limited to information provided on your periodic statement or the terms of your Card Member Agreement. In the event of any inconsistency or conflict between these Offers Program Terms and your Card Member Agreement, the terms and conditions of your Card Member Agreement governing your eligible Card account shall control and prevail.
Qualifications & exceptions
Applies only where the eligible Card is issued by American Express; third-party issuers are treated differently in the next paragraph.
Not stated here
The Card Member Agreement text is linked elsewhere but not supplied, so which provisions conflict is unknown.
Legal Rights & Agreement Rules · Restriction or exception
For Cards from a third-party financial institution, these terms control, but only for your participation in Amex Offers
If your eligible Card is issued by a third-party financial institution, these terms govern solely with respect to the Amex Offers Program. If they conflict with the agreement governing your Card account with that institution, these terms control and prevail, but only for your participation in the Amex Offers Program.
Details
Condition
eligible Card is issued by a third-party financial institution
Exception
only with respect to participation in the Amex Offers Program
Supporting quotations
If your eligible Card is issued by a third-party financial institution, these Offers Program Terms govern solely with respect to the Amex Offers Program. In the event of any inconsistency or conflict between these Offers Program Terms and the agreement governing your Card account with the third-party financial institution, these Offers Program Terms shall control and prevail, but only with respect to your participation in the Amex Offers Program.
Qualifications & exceptions
Priority applies "only with respect to your participation in the Amex Offers Program", not to the rest of the third-party Card account.
Not stated here
The third-party institution's Card agreement is not supplied.
Legal Rights & Agreement Rules · Restriction or exception
For American Express-issued Cards, the Governing Law section of the Card Member Agreement applies
If your eligible Card is issued by American Express, these terms and any claims arising out of or in connection with them are governed by and interpreted under the Governing Law section of the Card Member Agreement.
Details
Condition
eligible Card is issued by American Express
What it covers
Governing Law section of the Card Member Agreement
Supporting quotations
If your eligible Card is issued by American Express, these Offers Program Terms and any and all claims arising out of or in connection with these Offers Program Terms shall be governed by and interpreted under the Governing Law section of Card Member Agreement
Not stated here
The Card Member Agreement is linked but not supplied, so the governing law it names is unknown here.
Legal Rights & Agreement Rules · Restriction or exception
For Cards from a third-party financial institution, New York law applies without regard to conflict-of-laws rules
If your eligible Card is issued by a third-party financial institution, these terms and any claims arising out of or in connection with them are governed by and interpreted under the laws of the State of New York, without regard to its conflicts of laws provisions.
Details
Condition
eligible Card is issued by a third-party financial institution
Where
State of New York
Supporting quotations
If your eligible Card is issued by a third-party financial institution, these Offers Program Terms and any and all claims arising out of or in connection with the terms and conditions of these Offers Program Terms shall be governed by and interpreted under the laws of the State of New York, without regard to its conflicts of laws provisions.
Legal Rights & Agreement Rules · Context
In Section G, "claim" is broad and "we" and "us" include American Express's parents and affiliates
For the Dispute Resolution section, a "claim" means any current or future claim, dispute or controversy relating to any offer, the Amex Offers Program or these terms. "We" and "us" mean American Express and any corporate parents, subsidiaries, affiliates or related persons or entities.
Details
What it covers
claim: any current or future claim, dispute or controversy relating to an Offer, the Program or these terms
Who
we/us: American Express and its parents, subsidiaries, affiliates and related persons or entities
Supporting quotations
For this section, a “claim” means any current or future claim, dispute or controversy relating to any Offer, the Amex Offers Program, or these Offers Program Terms. “We” and “us” means American Express and any corporate parents, subsidiaries, affiliates or related persons or entities.
Qualifications & exceptions
Both definitions apply "for this section" (Section G).
Legal Rights & Agreement Rules · Restriction or exception
For American Express-issued Cards, claims follow the Card Member Agreement's dispute and arbitration section
If your eligible Card is issued by American Express, any and all claims are governed by the Dispute Resolution and/or Arbitration section of your Card Member Agreement.
Details
Condition
eligible Card is issued by American Express
What it covers
Dispute Resolution and/or Arbitration section of the Card Member Agreement
Supporting quotations
If your eligible Card is issued by American Express, any and all claims shall be governed by the Dispute Resolution and/or Arbitration section of your Card Member Agreement
Qualifications & exceptions
Applies where the eligible Card is issued by American Express.
Not stated here
The Card Member Agreement text is not supplied, so whether it requires arbitration, and on what terms, is not stated in this source.
The source does not say whether the claim notice and arbitration steps below also apply to these Cards; the next paragraph assigns the Arbitration subsection to third-party-issued Cards.
Legal Rights & Agreement Rules · Restriction or exception
For Cards from a third-party financial institution, claims are governed by the Arbitration subsection below
If your eligible Card is issued by a third-party financial institution, any and all claims related to the Amex Offers Program are governed by the Arbitration subsection set out below in Section G.
Details
Condition
eligible Card is issued by a third-party financial institution
What it covers
Arbitration subsection of Section G
Supporting quotations
If your eligible Card is issued by a third-party financial institution, any and all claims related to the Amex Offers Program shall be governed by the Arbitration subsection set forth below.
Qualifications & exceptions
Applies where the eligible Card is issued by a third-party financial institution.
Not stated here
The source does not say what applies to a person who has no eligible Card of either kind.
Legal Rights & Agreement Rules · Restriction or exception
Section G survives termination; an invalid part does not void the rest, except under the Limitations on Arbitration
Paragraph G survives termination of the Offers Program Terms. If any portion of the Dispute Resolution section is deemed invalid or unenforceable, that does not invalidate the remaining portions, except as otherwise provided in the Limitations on Arbitration subsection.
Details
When
survives termination of the Offers Program Terms
Exception
except as provided in the Limitations on Arbitration subsection
Supporting quotations
shall survive termination of these Offers Program Terms.
If any portion of this Dispute Resolution section, except as otherwise provided in the Limitations on Arbitration subsection below, is deemed invalid or unenforceable, it will not invalidate the remaining portions of this Dispute Resolution section.
Qualifications & exceptions
The severability rule is qualified by the Limitations on Arbitration subsection, which says a defect in those limitations switches off the whole Arbitration provision.
Not stated here
The sentence on survival contains stray bracketed codes ([SF4.1][LF4.2]) that look like leftover publishing markers; they are not interpreted and do not change the quoted wording.
If American Express does not enforce a term or act on a violation, it does not give up its rights
American Express's failure to enforce any provision of these terms, in whole or in part, or its decision not to act on an actual or suspected violation, is not a waiver of its rights and does not stop it from enforcing the terms or acting on the same or similar conduct at any time.
Details
Who
American Express
What it does
may enforce or act at any time despite earlier non-enforcement
Supporting quotations
American Express's failure to enforce any provision of these Program Terms, in whole or in part, or its decision not to take action with respect to any actual or suspected violation, will not be deemed a waiver of its rights and will not prevent American Express from enforcing these Program Terms or taking action with respect to the same or similar conduct at any time.
Legal Rights & Agreement Rules · Procedure
Before a lawsuit or arbitration, both sides send a written claim notice describing the claim and the relief demanded
Before starting a lawsuit or arbitration, you and American Express agree to send a written claim notice to each party a claim is asserted against, so the claim can be resolved informally. A sample is available at americanexpress.com/claim. The notice must describe the claim and state the specific relief demanded. A notice to American Express must include your name and address and be sent to American Express ADR c/o CT Corporation System, 28 Liberty Street, New York, New York 10005. If the claim goes to arbitration, the amount of relief demanded in the notice is not disclosed to the arbitrator until after the arbitrator rules. The arbitration paragraph repeats that a claim notice must be sent before arbitration begins.
Details
Who
you and American Express
What it does
send a written claim notice before suing or arbitrating
What it covers
claim notice describing the claim and relief demanded
Supporting quotations
Before beginning a lawsuit or arbitration, you and we agree to send a written notice (a claim notice) to each party against whom a claim is asserted, in order to provide an opportunity to resolve the claim informally.
The claim notice must describe the claim and state the specific relief demanded. Notice to us must include your name and address and be sent to American Express ADR c/o CT Corporation System, 28 Liberty Street, New York, New York 10005. If the claim proceeds to arbitration, the amount of any relief demanded in a claim notice will not be disclosed to the arbitrator until after the arbitrator rules.
Before beginning arbitration, you or we must first send a claim notice.
Qualifications & exceptions
Scope: this source says the Arbitration subsection governs claims where the eligible Card is issued by a third-party financial institution, while claims on American Express-issued Cards follow the Card Member Agreement. The subsection wording speaks of "you" and "we" without repeating that limit.
Not stated here
The source does not say how long the parties must wait after a claim notice before filing.
Legal Rights & Agreement Rules · Restriction or exception
You or American Express may elect individual arbitration; if either does, there is no court or jury for that claim
You or American Express may elect to resolve any claim by individual arbitration, decided by a single neutral arbitrator. If arbitration is chosen by any party, neither side may litigate that claim in court or have a jury trial on it. The source notes that arbitration procedures are generally simpler than court rules, that discovery is more limited, and that other rights you or American Express would have in court may also not be available in arbitration.
Details
Who
you or American Express
What it does
elect individual arbitration before a single neutral arbitrator; no court or jury for that claim
Condition
arbitration chosen by any party
Supporting quotations
If your eligible Card is issued by a third-party financial institution, any and all claims related to the Amex Offers Program shall be governed by the Arbitration subsection set forth below.
You or we may elect to resolve any claim by individual arbitration. Claims are decided by a single neutral arbitrator. If arbitration is chosen by any party, neither you nor we will have the right to litigate that claim in court or have a jury trial on that claim.
Arbitration procedures are generally simpler than the rules that apply in court, and discovery is more limited.
Other rights you or we would have in court may also not be available in arbitration.
Qualifications & exceptions
Scope: this source says the Arbitration subsection governs claims where the eligible Card is issued by a third-party financial institution, while claims on American Express-issued Cards follow the Card Member Agreement. The subsection wording speaks of "you" and "we" without repeating that limit.
Not stated here
The source does not say which court rights are unavailable beyond the examples given (jury trial, broader discovery).
Legal Rights & Agreement Rules · Restriction or exception
Arbitration is individual only: no class or representative claims, and no joinder without written agreement
In arbitration neither you nor American Express may take part in a representative capacity or as a member of any class for a claim subject to arbitration. The arbitrator's authority is limited to claims between you and American Express alone, and claims may not be joined or consolidated unless both agree in writing. An award applies only to the specific case and cannot be used in another matter except one to enforce the award. The Limitations on Arbitration subsection repeats that an elected arbitration is on an individual basis, with no right or authority for a class action or claims for the general public, other Card Members or similarly situated persons.
Details
What it does
arbitrate on an individual basis only
Exception
joinder or consolidation only by written agreement
Supporting quotations
Further, you and we will not have the right to participate in a representative capacity or as a member of any class pertaining to any claim subject to arbitration.
The arbitrator's authority is limited to claims between you and us alone. Claims may not be joined or consolidated unless you and we agree in writing. An arbitration award and any judgment confirming it will apply only to the specific case and cannot be used in any other matter except one intended to enforce the award.
If either party elects to resolve a claim by arbitration, that claim will be arbitrated on an individual basis. There will be no right or authority for any claim to be arbitrated on a class action basis or on bases involving claims brought in a purported representative capacity on behalf of the general public, other Card Members or other persons similarly situated.
Qualifications & exceptions
Scope: this source says the Arbitration subsection governs claims where the eligible Card is issued by a third-party financial institution, while claims on American Express-issued Cards follow the Card Member Agreement. The subsection wording speaks of "you" and "we" without repeating that limit.
Joinder or consolidation is possible only by written agreement of you and American Express.
Legal Rights & Agreement Rules · Restriction or exception
An arbitrator's decision is final and binding, with very limited court review, except for the appeal described below
The arbitrator's decisions are as enforceable as any court order and are subject to very limited review by a court. Except as set out below, the arbitrator's decision will be final and binding.
Details
What it covers
arbitrator's decision
Exception
except as set forth below (appeal)
Supporting quotations
The arbitrator’s decisions are as enforceable as any court order and are subject to very limited review by a court. Except as set forth below, the arbitrator’s decision will be final and binding.
Qualifications & exceptions
"Except as set forth below" points to the appeal process in the Arbitration Procedures paragraph.
Scope: this source says the Arbitration subsection governs claims where the eligible Card is issued by a third-party financial institution, while claims on American Express-issued Cards follow the Card Member Agreement. The subsection wording speaks of "you" and "we" without repeating that limit.
Arbitration runs under JAMS or AAA rules, or another organization or an arbitrator appointed under the FAA
The party electing arbitration may choose JAMS or the American Arbitration Association (AAA). Claims are resolved under this Arbitration provision and the rules of the chosen organization in effect when the claim is filed, except where those rules conflict with the Offers Program Terms. If American Express chooses the organization, you may select the other within 30 days after receiving notice of its selection. Claims may also go to another arbitration organization if you and American Express agree in writing, or to an arbitrator appointed under section 5 of the Federal Arbitration Act, 9 U.S.C. sections 1-16 ("FAA").
Details
Who
the party electing arbitration
What it covers
JAMS, AAA, or another organization or arbitrator by written agreement or under section 5 of the FAA
When
other side may select within 30 days after notice
Supporting quotations
The party electing arbitration may select either JAMS (1-800-352-5267, jamsadr.com) or the American Arbitration Association (“AAA”) (1-800-778-7879, adr.org). Claims will be resolved pursuant to this Arbitration provision and the rules of the selected organization in effect when the claim is filed, except where those rules conflict with these Offers Program Terms. If we choose the organization, you may select the other within 30 days after receiving notice of our selection.
Claims also may be referred to another arbitration organization if you and we agree in writing or to an arbitrator appointed pursuant to section 5 of the Federal Arbitration Act, 9 U.S.C. §§ 1-16 (“FAA”).
Qualifications & exceptions
Scope: this source says the Arbitration subsection governs claims where the eligible Card is issued by a third-party financial institution, while claims on American Express-issued Cards follow the Card Member Agreement. The subsection wording speaks of "you" and "we" without repeating that limit.
Where organization rules conflict with these terms, these terms apply.
Not stated here
The text of the Federal Arbitration Act is not supplied in this source; the citation is preserved as written and not interpreted.
Legal Rights & Agreement Rules · User right or choice
American Express will not elect arbitration for an individual claim you file in small claims court
American Express will not elect arbitration for any claim you file in small claims court, so long as the claim is individual and pending only in that court.
Details
Who
American Express
Condition
claim filed in small claims court, individual and pending only there
Supporting quotations
We will not elect arbitration for any claim you file in small claims court, so long as the claim is individual and pending only in that court.
Qualifications & exceptions
Applies only while the claim is individual and pending only in small claims court.
Scope: this source says the Arbitration subsection governs claims where the eligible Card is issued by a third-party financial institution, while claims on American Express-issued Cards follow the Card Member Agreement. The subsection wording speaks of "you" and "we" without repeating that limit.
Arbitration may be elected until a court trial begins or judgment is entered, and delay does not waive the right
You or American Express may otherwise elect to arbitrate any claim at any time unless it has been filed in court and trial has begun or final judgment has been entered. Either side may delay enforcing, or not exercise, rights under the Arbitration provision, including the right to arbitrate, without waiving the right to exercise or enforce those rights.
Details
When
any time unless court trial has begun or final judgment entered
What it does
delay or non-exercise does not waive the right to arbitrate
Supporting quotations
You or we may otherwise elect to arbitrate any claim at any time unless it has been filed in court and trial has begun or final judgment has been entered. Either you or we may delay enforcing or not exercise rights under this Arbitration provision, including the right to arbitrate a claim, without waiving the right to exercise or enforce those rights.
Qualifications & exceptions
The election window closes once trial has begun or final judgment has been entered in a court case.
Scope: this source says the Arbitration subsection governs claims where the eligible Card is issued by a third-party financial institution, while claims on American Express-issued Cards follow the Card Member Agreement. The subsection wording speaks of "you" and "we" without repeating that limit.
Legal Rights & Agreement Rules · Restriction or exception
If any part of the Limitations on Arbitration is invalid, the entire Arbitration provision does not apply
Notwithstanding any other provision, and without waiving the right to appeal that decision, if any portion of the Limitations on Arbitration is deemed invalid or unenforceable, then the entire Arbitration provision (other than this sentence) will not apply.
Details
Condition
any portion of the Limitations on Arbitration is invalid or unenforceable
What it does
entire Arbitration provision does not apply
Supporting quotations
Notwithstanding any other provision and without waiving the right to appeal such decision, if any portion of these Limitations on Arbitration is deemed invalid or unenforceable, then the entire Arbitration provision (other than this sentence) will not apply.
Qualifications & exceptions
Qualifies the general severability sentence earlier in Section G, which allows other invalid parts to be separated.
Not stated here
The source does not say what dispute process applies if the Arbitration provision falls away.
Legal Rights & Agreement Rules · Restriction or exception
The FAA governs; the arbitrator applies substantive law but not court evidence or discovery rules
The arbitration provision is governed by the Federal Arbitration Act (FAA). The arbitrator applies applicable substantive law, statutes of limitations and privileges. In matters of evidence or discovery, the arbitrator does not apply federal or state rules of civil procedure or evidence. Subject to the Limitations on Arbitration, the arbitrator may otherwise award any relief available in court.
Details
What it covers
FAA, substantive law, statutes of limitations and privileges
Exception
no federal or state rules of civil procedure or evidence for evidence or discovery
Condition
subject to the Limitations on Arbitration
Supporting quotations
This arbitration provision is governed by the FAA. The arbitrator will apply applicable substantive law, statutes of limitations and privileges. The arbitrator will not apply any federal or state rules of civil procedure or evidence in matters relating to evidence or discovery. Subject to the Limitations on Arbitration, the arbitrator may otherwise award any relief available in court.
Qualifications & exceptions
Scope: this source says the Arbitration subsection governs claims where the eligible Card is issued by a third-party financial institution, while claims on American Express-issued Cards follow the Card Member Agreement. The subsection wording speaks of "you" and "we" without repeating that limit.
Relief available in court is awardable only "subject to the Limitations on Arbitration" (individual basis only; no class or representative relief).
Not stated here
The text of the Federal Arbitration Act is not supplied and is not interpreted here.
Legal Rights & Agreement Rules · Restriction or exception
The arbitration is confidential, with an exception for notifying government authorities
You and American Express agree the arbitration will be confidential and that neither will disclose the content of the arbitration proceeding or its outcome to anyone. Either may notify any government authority of the claim as permitted or required by law.
Details
Who
you and American Express
What it does
not disclose the content or outcome of the arbitration
Exception
may notify a government authority of the claim as permitted or required by law
Supporting quotations
You and we agree that the arbitration will be confidential. You and we agree that you and we will not disclose the content of the arbitration proceeding or its outcome to anyone, but you or we may notify any government authority of the claim as permitted or required by law.
Qualifications & exceptions
Scope: this source says the Arbitration subsection governs claims where the eligible Card is issued by a third-party financial institution, while claims on American Express-issued Cards follow the Card Member Agreement. The subsection wording speaks of "you" and "we" without repeating that limit.
The only stated exception is notice of the claim to a government authority as permitted or required by law.
Not stated here
The source does not say whether you may tell your own lawyer, family or advisers about the arbitration.
Legal Rights & Agreement Rules · User right or choice
For claims of $10,000 or less you choose a documents, phone or in-person hearing; hearings are in your federal district
If your claim is for $10,000 or less, you may choose whether the arbitration is conducted solely on documents, through a telephonic hearing or by an in-person hearing. At any party's request the arbitrator will give a brief written explanation of the award. At your election, arbitration hearings take place in the federal judicial district of your residence.
Details
Condition
claim of $10,000 or less
What it does
choose documents only, telephonic hearing or in-person hearing
Where
federal judicial district of your residence
Supporting quotations
If your claim is for $10,000 or less, you may choose whether the arbitration will be conducted solely on the basis of documents, through a telephonic hearing or by an in-person hearing.
At any party’s request, the arbitrator will provide a brief written explanation of the award.
At your election, arbitration hearings will take place in the federal judicial district of your residence.
Qualifications & exceptions
Scope: this source says the Arbitration subsection governs claims where the eligible Card is issued by a third-party financial institution, while claims on American Express-issued Cards follow the Card Member Agreement. The subsection wording speaks of "you" and "we" without repeating that limit.
The format choice applies to claims of $10,000 or less; the hearing-location choice is "at your election".
Not stated here
The source does not say how the format is decided for claims above $10,000.
An award is final and binding but either side may appeal within 35 days to a three-arbitrator panel
The arbitrator's award is final and binding, subject to each party's right to appeal as stated in the section and to challenge or appeal an award under the FAA. To start an appeal, a party must notify the arbitration organization and all parties in writing within 35 days after the award is issued. The organization appoints a three-arbitrator panel that decides anew, by majority vote on written submissions, any aspect of the decision objected to. The appeal otherwise follows the organization's appellate rules and is final with no further right to appeal. Judgment on any award may be entered in any court having jurisdiction.
Details
When
written notice within 35 days after the award is issued
What it covers
three-arbitrator panel deciding anew by majority vote on written submissions
Supporting quotations
The arbitrator’s award will be final and binding, subject to each party's right to appeal as stated in this section and/or to challenge or appeal an arbitration award pursuant to the FAA.
To initiate an appeal, a party must notify the arbitration organization and all parties in writing within 35 days after the arbitrator's award is issued. The arbitration organization will appoint a three-arbitrator panel to decide anew, by majority vote based on written submissions, any aspect of the decision objected to. The appeal will otherwise proceed pursuant to the arbitration organization's appellate rules and will be final without any further right to appeal.
Judgment upon any award may be entered in any court having jurisdiction.
Qualifications & exceptions
Scope: this source says the Arbitration subsection governs claims where the eligible Card is issued by a third-party financial institution, while claims on American Express-issued Cards follow the Card Member Agreement. The subsection wording speaks of "you" and "we" without repeating that limit.
The appeal must be started in writing within 35 days after the award is issued.
Not stated here
The appellate rules of the arbitration organization are not supplied.
Charges & Financial Obligations · Company commitment
You pay your share of arbitration fees only up to what a court filing would have cost; American Express pays the rest
You are responsible for your share of arbitration fees (including filing, administrative, hearing or other fees) only up to the amount of the filing fees you would have paid if you had brought the claim in court. American Express is responsible for any additional arbitration fees. At your written request, American Express will consider in good faith making a temporary advance of your share of fees or paying for the reasonable fees of an expert the arbitrator appoints for good cause.
Details
Who
you and American Express
What it covers
arbitration fees: your share capped at court filing fees, American Express pays any additional
Condition
written request; good-faith consideration of advance or expert fees
Supporting quotations
You will be responsible for paying your share of any arbitration fees (including filing, administrative, hearing or other fees, but only up to the amount of the filing fees you would have incurred if you had brought a claim in court. We will be responsible for any additional arbitration fees.
At your written request, we will consider in good faith making a temporary advance of your share of any arbitration fees or paying for the reasonable fees of an expert appointed by the arbitrator for good cause.
Qualifications & exceptions
Scope: this source says the Arbitration subsection governs claims where the eligible Card is issued by a third-party financial institution, while claims on American Express-issued Cards follow the Card Member Agreement. The subsection wording speaks of "you" and "we" without repeating that limit.
The advance or expert-fee payment is only something American Express will "consider in good faith", not a promise.
Not stated here
The sentence on your fee share has an opening parenthesis that is never closed in the source; the quoted wording is preserved and the reading above follows its plain words.
Charges & Financial Obligations · User right or choice
If the award beats American Express's pre-hearing offer, it includes at least $5,000 plus attorneys' fees and costs
If the arbitrator rules in your favor for an amount greater than any offer American Express made before the final hearing, the award will include (1) any money you are entitled to, but in no case less than $5,000, and (2) reasonable attorneys' fees, costs and expert and other witness fees.
Details
Condition
award in your favor greater than any pre-hearing offer
What it covers
money owed (at least $5,000) plus reasonable attorneys' fees, costs and expert and witness fees
Supporting quotations
If the arbitrator rules in your favor for an amount greater than any offer we made before the final hearing in arbitration, the arbitrator’s award will include: (1) any money to which you are entitled, but in no case less than $5,000; and (2) any reasonable attorneys’ fees, costs and expert and other witness fees.
Qualifications & exceptions
Scope: this source says the Arbitration subsection governs claims where the eligible Card is issued by a third-party financial institution, while claims on American Express-issued Cards follow the Card Member Agreement. The subsection wording speaks of "you" and "we" without repeating that limit.
Applies only when the award is greater than any offer American Express made before the final hearing.
Not stated here
The source does not say what happens if American Express made no pre-hearing offer, or how an "offer" is measured.
American Express may change these terms by posting a new version; continuing to participate means you accept the change
American Express reserves the right to change these terms from time to time by posting the modified version on the website. On a change it updates the date after "Last Modified" at the beginning of the terms. If you do not agree with the current or a modified version, you must not take part in the Amex Offers Program. Your participation after a change means you accept the revised terms.
Details
Who
American Express
What it does
change the terms by posting a modified version and updating the Last Modified date
Condition
continued participation means acceptance
Supporting quotations
American Express reserves the right to change or modify these Offers Program Terms from time to time by posting such modified version on this website. Upon modification, American Express will update the date indicated after “Last Modified” at the beginning of these Offers Program Terms.
If you do not agree with the current or a modified version of these Offers Program Terms, you must not participate in the Amex Offers Program. Your participation in the Amex Offers Program following these changes means you accept the revised Offers Program Terms.
Qualifications & exceptions
The source describes posting and a date update as the means of change; it does not mention advance notice or direct notification.
Not stated here
The source does not say how far in advance changes are posted or whether registered Card Members are told directly.
Account & Service Control · Procedure
Questions about Amex Offers go to customer service by Live Chat after login or the number on the back of your Card
If you have questions about the Amex Offers Program, contact customer service by logging in to your American Express account and using Live Chat, or by calling the number on the back of your Card.
Details
What it does
contact customer service by Live Chat after login or by phone
Supporting quotations
If you have any questions regarding the Amex Offers Program, please contact customer service by logging in to your American Express account and using “Live Chat" or by calling the number on the back of your Card.