These terms cover Services subscriptions and AncestryDNA and product purchases; definitions come from the T&C
The Renewal and Cancellation Terms apply to your subscription to the Services, as that term is defined in the separate Ancestry Terms and Conditions, and to your purchase of AncestryDNA and other Ancestry products. Capitalized terms that these Renewal and Cancellation Terms do not define themselves carry the meaning given in the Terms and Conditions. That linked document was not supplied with this source, so the exact scope of "Services" and other capitalized terms is known only by reference.
Supporting quotations
Your subscription to the Services (as defined in the Ancestry [Terms and Conditions](https://www.ancestry.com/c/legal/termsandconditions)) and purchase of AncestryDNA and other Ancestry products is subject to these Renewal and Cancellation Terms.
Capitalized terms used in these Renewal and Cancellation Terms if not defined here are as defined in the
Ancestry Renewal and Cancellation Terms
Qualifications & exceptions
The Terms and Conditions are linked but not supplied; definitions such as Services are not reproduced here.
Not stated here
The precise definition of Services and of other capitalized terms in the linked Terms and Conditions.
Legal Rights & Agreement Rules · Context
The subscription-type rules that follow are defaults; the terms of your own subscription or offer can override them
The detailed rules for trials, monthly subscriptions, longer subscriptions, gifts, family plans and pauses apply only unless the terms of your particular subscription state otherwise. Likewise, the automatic-renewal default yields to anything noted in the terms of your offer. A reader should therefore check the offer terms shown at purchase before relying on any of the default rules in these terms.
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Unless otherwise stated in the terms of your subscription, the following terms will apply:
Unless otherwise noted in the terms of your offer
Qualifications & exceptions
Offer- or subscription-specific terms take priority over these default rules where they differ.
Not stated here
What any individual offer's terms say is outside this document.
Legal Rights & Agreement Rules · Restriction or exception
For EU users, the free trial counts as the cooling-off and withdrawal period
If you are located in the European Union, Ancestry treats your free trial as inclusive of your cooling-off rights and your right to withdraw from the contract. In practice this means Ancestry does not offer a separate withdrawal window after the trial converts to a paid subscription; the trial period itself is the time to change your mind. The source separately states that statutory rights are not affected, and this card explains Ancestry's position, not whether that position is enforceable.
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For users located in the European Union, your free trial is inclusive of your cooling off rights and your right to withdraw from the contract.
This does not affect your statutory rights.
Qualifications & exceptions
Applies to users located in the European Union.
Stated alongside the general statement that statutory rights are unaffected.
Not stated here
How this interacts with a paid trial, which the sentence does not mention.
Legal Rights & Agreement Rules · User right or choice
EU and UK consumers keep mandatory local-law protections and may have a remedy if the Service is not as described
If you are a consumer in the European Union or the United Kingdom, you benefit from any mandatory provisions of the law of the country where you live, and you may have a right of remedy under your local laws if the Service, or any part of it, does not conform with how it has been described. This sits alongside the no-refund rules for subscriptions: those rules do not displace mandatory consumer protections for EU and UK residents. The provision describes the existence of such rights; it does not define them.
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Remedy: If you are a European Union or United Kingdom consumer you will benefit from any mandatory provisions of the law of the country in which you are resident and you may have a right of remedy under your local laws, if the Service, or any part of it, does not conform with how it has been described.
Qualifications & exceptions
Applies to consumers resident in the EU or UK.
The remedy is one that local law may provide where the Service does not conform with its description; its content depends on that law.
Not stated here
The specific remedies available under any particular country's law.