Retention & Deletion · User right or choice
After processing, you can have Member Services destroy your sample and delete results in your DNA test settings
If the laboratory has already processed your sample, you may still request that Ancestry destroy the sample by contacting Member Services. Separately, you may delete your DNA test results yourself by following the instructions in your DNA test settings. These are two distinct actions: destroying the physical sample and deleting the digital results. The source does not say whether either action triggers a refund.
Supporting quotations
If the laboratory has already processed your sample, you may request the destruction of your sample by contacting Member Services. You may also delete your test results by following the instructions in your
Qualifications & exceptions
- Sample destruction is requested through Member Services after processing.
- Results deletion is self-service through the DNA test settings.
Not stated here
- Timelines for destruction or deletion and any effect on refunds are not stated in this document.