Use & Processing · Company practice
Zero tolerance for illegal content such as child sexual abuse material and terrorist content
Ancestry states a zero tolerance policy for illegal content, especially child sexual abuse material (CSAM) and content promoting terrorism. It says it may use processes to monitor and remove such content, including training moderation teams to promptly investigate and remove it when they become aware of it, and using hash-matching technology to proactively scan and flag for further review content that may include child sexual abuse or exploitation.
Supporting quotations
We have a zero tolerance policy for illegal content, especially child sexual abuse materials (CSAM) and content promoting terrorism.
We may use processes to monitor and remove such content, including:
Training content moderation teams to promptly investigate and remove such content when they become aware of it;
Using "hash-matching" technology to proactively scan and flag for further review content that may include child sexual abuse or exploitation;
Qualifications & exceptions
- The monitoring measures are listed as processes Ancestry may use, not as a commitment to use each one.
- Hash-matching flags content for further review; the page does not say flagged content is removed automatically.
Not stated here
- Which content is scanned (for example private uploads or messages) is not stated.