Community Rules

Ancestry · Official agreement

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3 of 24 cards in Security & Safeguards

Security & Safeguards · Restriction or exception

Follow the law and do not interfere with Ancestry's services

While using your Ancestry account or any Ancestry service, you must comply with all applicable laws. You must not interfere, or try to interfere, with the services, for example by using software, a virus or a routine to block, obscure or modify Ancestry content or web pages, or to destroy another person's software, hardware or telecommunications equipment.

Supporting quotations

While using your Ancestry account or any Ancestry Services, you:
Must comply with all applicable laws.
Must not interfere or attempt to interfere with the Services, including using any software program, virus or routine to block, obscure, modify any Ancestry Content or web pages, or to destroy another person’s software, hardware, or telecommunications equipment.

Not stated here

  • Which laws apply is not stated; the page names no jurisdiction.

Security & Safeguards · Restriction or exception

No stalking, harassing or threatening users, and no abusing Ancestry staff

Among the behavior Ancestry prioritizes addressing: using its services to stalk, harass, bully, threaten or verbally attack any user, and personally abusing Ancestry employees or impacting Ancestry's computing resources.

Supporting quotations

Using our Services to stalk, harass, bully, threaten or verbally attack any user.
Abusing Ancestry employees personally or impacting Ancestry’s computing resources.

Not stated here

  • "Impacting Ancestry's computing resources" is not defined; how much load counts is not stated.

Security & Safeguards · Company practice

Direct messages limit media types, and users can block others or turn off messages

Ancestry also lists limiting the types of media that can be shared in direct messages (for example, no video sharing) and letting users block other users and turn off messages from other users among the processes it may use to monitor and remove illegal content.

Supporting quotations

We may use processes to monitor and remove such content, including:
Limiting the types of media that can be shared via direct messaging (e.g. no video sharing); and
Allowing users to block other users and toggle off messages from other users.

Qualifications & exceptions

  • Listed as measures Ancestry may use; no video sharing is given as an example of a media limit.

Not stated here

  • Which media types are allowed in direct messages is not listed.