Account & Service Control · Restriction or exception
Anyone who uses the Services is a “User”; some Services need an account with accurate details
The Terms define a “User” as everyone who uses the Services, including an unregistered guest, a free registered guest, a paid subscriber, or a purchaser or registrant of an AncestryDNA kit. Users may need to register an account to use certain Services, and you agree to provide accurate, complete and current information when registering.
Supporting quotations
Everyone who uses the Services, whether an unregistered guest, free registered guest, paid subscriber, or a purchaser or registrant of an AncestryDNA kit, is a “User.”
Users may need to register an account to use certain Services, and you agree to provide accurate, complete, and current information when registering.
Account & Service Control · Restriction or exception
Minimum ages: age of consent, 13 to consent age with permission (not DNA), none under 13
The Services are intended for people who have reached the age of consent where the Services are offered. If you are between 13 and the age of consent where you live, you may use the Services, excluding the DNA Services, with a parent’s or guardian’s permission. Children under 13 may not create accounts, although they may use AncestryClassroom through their school (if available) and with a parent’s or guardian’s permission. The DNA Services have their own eligibility rule: you must be at least the age of consent where the DNA Services are offered to purchase or register an AncestryDNA test kit or upload your DNA Data. “DNA Services” covers the AncestryDNA kit, processing and testing of your sample, storing your sample and extracted DNA (as applicable), and related ethnicity, traits and genetic results tools.
Supporting quotations
The Services are intended for those who have reached the age of consent where the Services are being offered.
If you are between the ages of 13 and the age of consent where you live, you may use the Services (excluding the DNA Services) with your parent's or guardian's permission.
Children under the age of 13 are not permitted to create accounts, however, they are allowed to use [AncestryClassroom](https://www.ancestryclassroom.com/k12/k12home) through their school (if available) and with their parent’s or guardian’s permission.
1.4.1 Eligibility to Use DNA Services
You must be at least that age to purchase or register an AncestryDNA test kit or upload your DNA Data.
As used in these Terms, “DNA Services” refers to the use and registration of an AncestryDNA test kit, processing and genetic testing of your sample, storing your sample and any extracted DNA (as applicable), and our tools that provide you with ethnicity estimates (ancestral regions), traits information, and other genetically-related results and associated services.
Qualifications & exceptions
The age of consent varies by place and is not stated in the Terms.
AncestryClassroom access for under-13s depends on being available through the school.
Not stated here
The actual age of consent in each location is not specified in this source.
Account & Service Control · Restriction or exception
You agree to follow Ancestry policies and the law and to answer for your account’s activity
In exchange for access, you agree to comply with Ancestry’s Community Guidelines, Copyright Policy, Renewal and Cancellation Terms, Trademark Usage Guidelines and Guide for Law Enforcement, and with all applicable laws. You also agree to be responsible for all use and activity of the Services associated with your account or login information, and to contact Ancestry if you suspect your account was used without authorization or believe your login information was stolen.
Supporting quotations
In exchange for access to the Services, you agree:
To comply with Ancestry’s [Community Guidelines](https://www.ancestry.com/c/legal/community-guidelines), [Copyright Policy](https://www.ancestry.com/c/legal/copyright-policy), [Renewal and Cancellation Terms](https://www.ancestry.com/c/legal/renewal-cancellation-terms), [Trademark Usage Guidelines](https://www.ancestry.com/c/legal/trademarks), and [Guide for Law Enforcement](https://www.ancestry.com/c/legal/lawenforcement)
To comply with all applicable laws
To be responsible for all use and activity of the Services associated with your account or login information
To contact us if you suspect your account has been used without your authorization or you believe your login information has been stolen
Not stated here
The content of the linked policies is not supplied in this source.
Account & Service Control · Restriction or exception
No reselling the Services or content, and no bypassing security or sharing your login
You agree not to resell the Services, or to resell, reproduce or publish any content or information found on the Services, except as the Terms explicitly describe. You also agree not to circumvent, disable or interfere with the Services’ security-related features, including by letting unauthorized third parties access the Services with your credentials.
Supporting quotations
Not to resell the Services or resell, reproduce, or publish any content or information found on the Services, except as explicitly described in these Terms
Not to circumvent, disable, or otherwise interfere with security-related features of the Services, including by allowing unauthorized third parties to access Services using your credentials
Qualifications & exceptions
The resale and publishing restriction is subject to the permitted uses the Terms describe elsewhere (for example, Section 2.2 on Ancestry Content).
Account & Service Control · Restriction or exception
DNA Services: age of consent, your own account and test, and explicit consent to sensitive data processing
The DNA Services are intended for people who have reached the age of consent where the DNA Services are offered, and you must be at least that age to purchase or register an AncestryDNA test kit or upload your DNA Data. Section 1.2 separately lets people aged 13 up to the age of consent use the other Services with a parent’s or guardian’s permission, but that permission rule excludes the DNA Services. Each adult who submits their own sample must create their own account and register their own test, which Ancestry says helps ensure database integrity and quality and protect privacy. During registration you must explicitly consent to the processing of sensitive personal information.
Supporting quotations
1.4.1 Eligibility to Use DNA Services
The DNA Services are intended for those who have reached the age of consent where the DNA Services are being offered. You must be at least that age to purchase or register an AncestryDNA test kit or upload your DNA Data.
each adult who submits their own sample for a DNA test must create their own account and register their own test
During registration, you must explicitly consent to the processing of sensitive personal information.
If you are between the ages of 13 and the age of consent where you live, you may use the Services (excluding the DNA Services) with your parent's or guardian's permission.
Not stated here
The age of consent is not stated; it depends on where the DNA Services are offered.
Account & Service Control · Restriction or exception
A parent or guardian may register DNA for a minor and must confirm authority and the minor’s agreement
As a parent or legal guardian you may give Ancestry the Personal Information of your own minor child or an individual under your guardianship and may accept the DNA Services on their behalf. By registering a DNA test for, or submitting Personal Information about, a minor or person under your guardianship, you represent that you are that person’s parent or legal guardian. You also agree that you have discussed the DNA Services with them and that they have agreed to the collection and processing of their sample.
Supporting quotations
As a parent or legal guardian, you may provide us with [Personal Information](https://www.ancestry.com/c/legal/privacystatement#intro) of your own minor child or individual under your guardianship and may accept DNA Services on behalf of your own minor child or individual under your guardianship.
By registering a DNA test for, or submitting any [Personal Information](https://www.ancestry.com/c/legal/privacystatement#intro) about, a minor or individual under your guardianship you represent that you are that individual’s parent or legal guardian. You also agree that you have discussed the DNA Services with the minor or individual under your guardianship and they have agreed to the collection and processing of their sample.
Qualifications & exceptions
The text limits this to your own minor child or an individual under your guardianship.
Account & Service Control · Restriction or exception
DNA kit and sample rules: no reselling kits, own or ward’s sample only, no export-law violations
In addition to the Section 1.3 requirements, you agree not to resell AncestryDNA test kits; that any sample you provide is either your own or from a person for whom you are a parent or legal guardian; and not to send Ancestry a sample in violation of any export ban or other law.
Supporting quotations
In addition to the requirements in Section 1.3 above, you also agree:
Not to resell AncestryDNA test kits
Any sample you provide is either your own or provided by a person for whom you are a parent or legal guardian
Not to send us a sample in violation of any export ban or other law
Account & Service Control · Restriction or exception
Serious or repeat violations will lead to account suspension or termination
The Terms state that serious or repeat violations or offenses will subject you to account suspension or termination. They refer to a separate Ancestry procedure for assessing and removing content.
Supporting quotations
By contributing or accessing Your Content you agree:
Serious or repeat violations or offenses will subject you to account suspension or termination.
Ancestry’s procedure for assessing and removing content is set out here.
Not stated here
The referenced procedure is not included in this source (the reference appears as plain text without a usable link).
Account & Service Control · Permission or license
Ancestry may limit, suspend or terminate access if you breach the Terms, and must give reasons
Ancestry reserves the right to limit, suspend or terminate your access to the Services if you breach the Terms, including the Community Guidelines. If it does, it will give you the reason for its decision; if the decision is based on the illegality of Your Content, it will also explain why it believes the content is illegal. If applicable laws where you live require additional notice or process, it says it will provide it. For UK users, the Terms separately give a right to bring a claim for breach of contract if content you generate, upload or share is taken down, or access to it is restricted, or your access (including any ban) is suspended, in breach of the Terms.
Supporting quotations
4. Termination or Suspension of Your Account
We reserve the right to limit, suspend, or terminate your access to the Services if you breach these Terms, including the [Community Guidelines](https://www.ancestry.com/c/legal/community-guidelines). If we exercise those rights, we will provide you with the reason for our decision.
If a decision is based on the illegality of Your Content, we will also explain why we believe it is illegal. If applicable laws where you live require additional notice or process, we will provide such notice and process to you.
If you are a UK user, you have a right to bring a claim for breach of contract in respect of these Terms in the event that (i) content which you generate, upload or share on the Services is taken down, or access to it is restricted, in breach of these Terms or (ii) your access is suspended (including any ban imposed on your use of the Services) in breach of these Terms.
Qualifications & exceptions
The UK claim right is stated for UK users only, in the section on customers outside the United States.
Not stated here
The Community Guidelines are linked but not supplied.
Account & Service Control · Permission or license
Ancestry may run experiments and add or remove features; EU/UK consumers get as much notice as reasonably feasible
Ancestry frequently runs experiments and tests new features that may not be available to everyone, makes no promises that experiments or new features will remain available or be expanded, and may add or remove functionality or features, or adjust what services are available based on your account type. The Terms point to Section 10 and the Renewal and Cancellation Terms for more about your rights. For European Union and United Kingdom consumers, Section 10.2.1 adds that Ancestry will give as much notice as reasonably feasible of any removal, suspension or stopping of a Service or of any functionality or features.
Supporting quotations
Ancestry frequently runs experiments and tests new features that may not be available to everyone. Ancestry makes no promises that experiments or new features will remain available or be expanded. Ancestry may add or remove functionality or features from the Services, or adjust what services are available based on your account type.
For more information about your rights, please review Section 10 and the [Renewal and Cancellation Terms](https://www.ancestry.com/c/legal/renewal-cancellation-terms).
10.2.1 European Union, UK Consumers
We will give you as much notice as reasonably feasible of any removal or suspension or stopping of a Service or of any functionality or features.
Qualifications & exceptions
The notice commitment is stated for EU and UK consumers only; the text gives no equivalent notice commitment to other users in this provision.
Not stated here
The Renewal and Cancellation Terms are linked but not supplied.
Account & Service Control · User right or choice
UK users may bring a breach-of-contract claim if content is removed or access is suspended contrary to the Terms
If you are a UK user, you have a right to bring a claim for breach of contract in respect of the Terms if (i) content you generate, upload or share on the Services is taken down, or access to it is restricted, in breach of the Terms, or (ii) your access is suspended, including any ban imposed on your use of the Services, in breach of the Terms.
Supporting quotations
If you are a UK user, you have a right to bring a claim for breach of contract in respect of these Terms in the event that (i) content which you generate, upload or share on the Services is taken down, or access to it is restricted, in breach of these Terms or (ii) your access is suspended (including any ban imposed on your use of the Services) in breach of these Terms.