Policy covers the consumer Services and excludes business-customer content
Anthropic says this Privacy Policy explains how it collects, uses, discloses and processes your personal data when you use its website, Claude.ai or other Anthropic products and services, which the policy calls the “Services”. It states that the policy does not apply to content Anthropic processes on behalf of customers of its business offerings, such as Enterprise accounts; that data is instead governed by the customer agreements covering those offerings.
Supporting quotations
This Privacy Policy explains how we collect, use, disclose, and process your personal data when you use our website, Claude.ai, or other Anthropic products and services (the “Services”).
This Privacy Policy does not apply to content that we process on behalf of customers of our business offerings, such as our Enterprise accounts.
Qualifications & exceptions
Applies to personal data processed when using the website, Claude.ai or other Anthropic products and services the policy calls the Services.
Excludes content Anthropic processes on behalf of customers of its business offerings, such as Enterprise accounts.
Not stated here
The customer agreements that govern business-offering content, such as Enterprise accounts, are not supplied here, so their data terms are not described.
Legal Rights & Agreement Rules · Context
This policy text is effective September 10, 2026, with a previous version linked
The policy page states that the text is effective September 10, 2026, and offers a link to a previous version. This analysis covers only the September 10, 2026 text; the earlier version is not supplied here, so changes between versions are not described.
The stated effective date of this text is September 10, 2026.
Not stated here
The previous version linked from this page is not supplied here, so differences from earlier policy versions cannot be described.
Legal Rights & Agreement Rules · Context
The policy describes privacy rights and points to Section 4 for how to exercise them
The policy states that it describes the reader’s privacy rights and that more information about those rights, and how to exercise them, is set out in Section 4 (“Rights and Choices”). Section 4 appears in this source under that heading.
Supporting quotations
This Privacy Policy also describes your privacy rights.
More information about your rights, and how to exercise them, is set out in Section 4 (“Rights and Choices”).
Qualifications & exceptions
Further detail on the rights and on exercising them is placed in Section 4 (“Rights and Choices”).
Legal Rights & Agreement Rules · Context
Residents of Canada, Brazil and Korea are directed to regional supplemental disclosures
If you are located in Canada, Brazil or the Republic of Korea, the policy tells you to read the relevant Regional Supplemental Disclosure, which applies to you. This card records that location-based pointer; the disclosures themselves are section 11 of this policy page.
Supporting quotations
If you are located in Canada, Brazil, or the Republic of Korea, please read the relevant Regional Supplemental Disclosure which applies to you.
Qualifications & exceptions
Applies by location: Canada, Brazil or the Republic of Korea.
Not stated here
The regional supplemental disclosures are a separate section of this policy page and are not supplied in this card, so their substantive terms are not described here.
Legal Rights & Agreement Rules · Context
Section 10 holds the legal bases for the processing described in Section 2
The policy directs readers to Section 10 for details of its legal bases for processing personal data. The Section 10 table appears in this source and is read here, but its rows are decided with the legal-bases section rather than with this uses section.
Supporting quotations
Please see Section 10 below for details of our legal bases for processing your personal data.
Qualifications & exceptions
Refers to Section 10 of this policy for the legal bases of the processing described.
Legal Rights & Agreement Rules · Restriction or exception
Rights depend on residence and law, are limited, and training-dataset requests are complex
Anthropic says that rights depend on where the reader lives and on the laws of that country; the rights are limited, and the processes for acting on requests about the training dataset are complex. Anthropic may also decline a request where it has a lawful reason, and says it strives to protect personal data and comply with applicable privacy laws.
Supporting quotations
Depending on where you live and the laws that apply in your country of residence, you may enjoy certain rights regarding your personal data, as described further below. However, please be aware that these rights are limited, and that the processes by which we may need to action your requests regarding our training dataset are complex.
We may also decline a request if we have a lawful reason for doing so.
Qualifications & exceptions
Rights are contingent on the law of the reader's country of residence.
Not stated here
The policy does not say how a training-dataset request is handled or what makes one complex.
Legal Rights & Agreement Rules · Procedure
Requests go to privacy@anthropic.com and may require identity verification and authorization evidence
A user or an authorized agent may submit a rights request by contacting Anthropic at privacy@anthropic.com. Anthropic may then verify the request by asking for information sufficient to confirm identity, such as email address or billing details. Where a third-party representative submits for a data subject, Anthropic requires evidence of authorization.
Supporting quotations
To exercise your rights, you or an authorized agent may submit a request by contacting us.
After we receive your request, we may verify it by requesting information sufficient to confirm your identity (e.g. email address, billing details).
Where a third party representative submits a request on behalf of a data subject, we require evidence of authorization to act on behalf of the data subject.
Verification Data: In certain circumstances, we may ask you to verify your age or identity. If you choose to do so, data we will collect includes, depending on the method: an image of your government-issued identity document and the information appearing on it (such as your ID number and date of birth); your image in photo or video form, facial geometry templates (which may be considered ‘biometric data’ in some jurisdictions); and the result of the verification (for example, whether your age meets the applicable threshold).
Qualifications & exceptions
Verification is described as something Anthropic may do, not something it always does.
Not stated here
The policy does not say how long verification material is kept or what happens if verification fails.
The policy does not specify what counts as acceptable evidence of authorization for an agent.
Legal Rights & Agreement Rules · Procedure
One month under the GDPR, extendable by two months, with an appeal route and no discrimination
Anthropic responds within the period required by the applicable data protection law. Where the EU or UK GDPR applies it responds within one calendar month of a verifiable request, and may extend that by up to two further months where the request is complex or the user has made several requests in a short time. Users may appeal a denial by emailing privacy@anthropic.com, and Anthropic says it will not discriminate against people for exercising privacy rights.
Supporting quotations
We will respond to your request within the period required by the data protection law that applies to you. For example, where the EU GDPR or UK GDPR applies, we will respond within one calendar month of receiving a verifiable request,
and where your request is complex or you have made a number of requests within a short timeframe, we may extend that period by up to a further two months.
You may also have the right to appeal requests that we deny by emailing privacy@anthropic.com.
Anthropic will not discriminate based on the exercising of privacy rights you may have.
Qualifications & exceptions
The one-month and two-month figures are examples for EU and UK GDPR; other laws set the period that then applies.
The extension applies to complex requests or several requests in a short timeframe.
Not stated here
The policy does not say how an extension is notified, or what the appeal decision process and timing are.
Legal Rights & Agreement Rules · User right or choice
Right to know what personal data is processed and who receives it
Depending on applicable law, users have a right to know what personal data Anthropic processes about them, including the categories of personal data, the categories of sources, the business or commercial purposes for collection, and the categories of third parties to whom it is disclosed.
Supporting quotations
Right to know: the right to know what personal data Anthropic processes about you, including the categories of personal data, the categories of sources from which it is collected, the business or commercial purposes for collection, and the categories of third parties to whom we disclose it.
Qualifications & exceptions
The right is stated as one the reader may enjoy depending on the law that applies.
Legal Rights & Agreement Rules · User right or choice
Right to a copy of personal data and, in some cases, to port it
Users have a right to request a copy of the personal data Anthropic processes about them, subject to exceptions and conditions, and in certain cases and subject to applicable law a right to port their information.
Supporting quotations
Access & data portability: the right to request a copy of the personal data Anthropic processes about you, subject to certain exceptions and conditions. In certain cases and subject to applicable law, you have the right to port your information.
Qualifications & exceptions
Both the access copy and portability are subject to exceptions, conditions and applicable law.
Legal Rights & Agreement Rules · User right or choice
Right to correction, with no guarantee that Outputs are factually accurate
Users have a right to request correction of inaccurate personal data Anthropic retains, subject to exceptions. Anthropic says it cannot guarantee the factual accuracy of Outputs; where Outputs contain factually inaccurate personal data about the user, a correction request can be submitted and Anthropic will make a reasonable effort to correct it, but technical complexity may make correction impossible.
Supporting quotations
Correction: the right to request that we correct inaccurate personal data Anthropic retains about you, subject to certain exceptions. Please note that we cannot guarantee the factual accuracy of Outputs. If Outputs contain factually inaccurate personal data relating to you, you can submit a correction request and we will make a reasonable effort to correct this information—but due to the technical complexity of our large language models, it may not always be possible for us to do so.
Qualifications & exceptions
Correction of Output-derived data is a reasonable-effort undertaking, not a guaranteed outcome.
Not stated here
The policy does not say what happens to a correction that cannot be implemented in model Outputs.
Legal Rights & Agreement Rules · User right or choice
Right to object, including to profiling, with a direct-marketing opt-out
Users have a right to object to processing of their personal data, including profiling on grounds of public or legitimate interest. Where that right applies, Anthropic will stop processing unless it demonstrates compelling legitimate grounds that override the user's interests, rights and freedoms, or grounds relating to legal claims. For direct marketing, users can object and opt out using the unsubscribe link in those messages.
Supporting quotations
Objection: the right to object to processing of your personal data, including profiling conducted on grounds of public or legitimate interest. In places where such a right applies, we will no longer process the personal data in case of such objection unless we demonstrate compelling legitimate grounds for the processing which override your interests, rights, and freedoms, or for the establishment, exercise or defense of legal claims.
If we use your information for direct marketing, you can object and opt out of future direct marketing messages using the unsubscribe link in such communications.
Qualifications & exceptions
Objection can be overridden by compelling legitimate grounds or legal-claim needs.
Not stated here
The policy does not describe how an objection is assessed or how the user is told the outcome.
Legal Rights & Agreement Rules · User right or choice
Right to restrict processing in certain circumstances
Users have a right to restrict Anthropic's processing of their personal data in certain circumstances; the policy does not list those circumstances in this item.
Supporting quotations
Restriction: the right to restrict our processing of your personal data in certain circumstances.
Qualifications & exceptions
The circumstances are left unstated here.
Not stated here
The policy does not say how a restriction request is implemented or what happens to processing during it.
Legal Rights & Agreement Rules · User right or choice
Consent can be withdrawn, for example by disconnecting a health app integration
Where processing is based on consent, users have a right to withdraw it. The policy gives the example of disconnecting a health app integration and withdrawing consent in settings, and says withdrawal does not affect the lawfulness of earlier processing based on consent.
Supporting quotations
Withdrawal of consent: Where Anthropic’s processing of your personal data is based on consent, you have the right to withdraw your consent. For example, you can disconnect your health app integration and withdraw your consent in your settings. The withdrawal of consent will not affect the lawfulness of processing based on consent before its withdrawal.
Qualifications & exceptions
Withdrawal is prospective: earlier consent-based processing remains lawful.
Legal Rights & Agreement Rules · Company practice
Personal data is transferred to the US and other countries for the Policy's purposes
Anthropic describes itself as a global company and states that, when a user accesses the Services, personal data is transferred to its servers in the US or to other countries outside the EEA and the UK, for the purposes outlined in Section 2, such as providing the Service, training models or conducting research. The transfer may be a direct provision to Anthropic or a transfer it or a third party makes, and the Trust Center is offered for details about affiliates and third parties and their locations.
Supporting quotations
Anthropic is a global company, and when you access our Services, your personal data is transferred to our servers in the US, or to other countries outside the European Economic Area (“EEA”) and the UK for the purposes outlined in Section 2 of this Privacy Policy, for example to provide you with the Service, or to train our models, or to conduct research.
This may be a direct provision of your personal data to us, or a transfer that we or a third party make.
You can find more details about the affiliates and third parties we transfer data to, including their locations, in our Trust Center.
Anthropic delegates the processing of personal data to affiliates and third parties, all of whom are located overseas. In addition, Anthropic transfers personal data overseas as follows:
Qualifications & exceptions
The listed destinations and examples are not exhaustive; purposes are those of Section 2.
Not stated here
The Trust Center pages for affiliates and third parties are separately linked and not supplied here, so the full recipient list and locations are not stated.
Legal Rights & Agreement Rules · Company practice
Transfers outside the EEA or UK rely on adequacy decisions or standard contractual clauses
For transfers outside the EEA or the UK, Anthropic says it ensures an adequate level of data protection by relying on the mechanisms it then lists.
Supporting quotations
Where Anthropic transfers information outside the EEA or the UK, we ensure it benefits from an adequate level of data protection by relying on:
Qualifications & exceptions
The mechanisms are exhaustive as presented: the list follows a colon with no further catch-all mechanism in this paragraph.
Legal Rights & Agreement Rules · Company practice
Adequacy decisions support transfers to recognized countries
Anthropic relies on European Commission adequacy decisions under Article 45 GDPR, or equivalent decisions under other laws, for transfers to countries recognized as offering an adequate level of data protection, and refers readers to the EU and UK adequacy lists.
Supporting quotations
Adequacy decisions: These are decisions from the European Commission under Article 45 GDPR (or equivalent decisions under other laws) where they recognize that a country outside of the EEA offers an adequate level of data protection.
We transfer your information as described in “Collection of Personal Data” to some countries with adequacy decisions, such as the countries with EU adequacy decisions listed here and countries with UK adequacy decisions listed
Not stated here
The EU and UK adequacy lists are separately published and not supplied here, so which countries currently qualify is not stated.
The policy does not say which of Anthropic's recipient countries rely on this mechanism.
Legal Rights & Agreement Rules · Company practice
Standard contractual clauses cover transfers to countries without an adequacy decision
Anthropic relies on European Commission standard contractual clauses under Article 46 GDPR, and their UK and Swiss equivalents, to transfer information to certain affiliates and third parties in countries without an adequacy decision. For Brazil, it says it relies on ANPD-approved standard contractual clauses where required and where no adequacy decision covers the transfer.
Supporting quotations
Standard contractual clauses: The European Commission has approved contractual clauses under Article 46 GDPR that allows companies in the EEA to transfer data outside the EEA. These (and their approved equivalent for the UK and Switzerland) are called standard contractual clauses.
We rely on standard contractual clauses to transfer information as described in “Collection of Personal Data” to certain affiliates and third parties in countries without an adequacy decision.
In the case of Brazil, we will rely on standard contractual clauses (SCCs) for our data transfers where required and in instances where they are not covered by an adequacy decision. These SCCs have been approved by the Brazilian Data Protection Authority (ANPD), which is the "competent supervisory authority" for these transfers, as governed by Brazilian Data Protection Laws.
Qualifications & exceptions
The clauses cover affiliates and third parties in countries without an adequacy decision.
Not stated here
The clause text and the ANPD resolution are separately published and not supplied here, so the contractual terms are not stated.
The policy does not say which entities have signed the clauses or how a user can obtain a copy.
Legal Rights & Agreement Rules · Restriction or exception
Some transfers rely on statutory derogations, with a contact route for questions
In certain situations Anthropic relies on derogations provided for under applicable data protection law to transfer information to a third country, and invites questions about international transfers or the safeguards it applies to privacy@anthropic.com.
Supporting quotations
In certain situations, we rely on derogations provided for under applicable data protection law to transfer information to a third country.
Qualifications & exceptions
The derogations are not identified in this paragraph.
Not stated here
The policy does not say which derogations are used or in what situations.
Legal Rights & Agreement Rules · Company practice
Material changes are notified and previous versions are published in the Privacy Center
Anthropic may update the Privacy Policy from time to time, will notify users of material changes as appropriate, and updates the Effective Date at the top of the policy. A summary of changes and previous versions is available in the Privacy Center.
Supporting quotations
Anthropic may update this Privacy Policy from time to time. We will notify you of any material changes to this Privacy Policy, as appropriate, and update the Effective Date at the top of
You can view a summary of privacy policy changes and previous versions in our Privacy Center
Qualifications & exceptions
Notice of material changes is given “as appropriate”; no fixed notice period or channel is stated.
Not stated here
The Privacy Center page with change summaries and previous versions is separately linked and not supplied here, so earlier versions are not compared.
The policy does not say how users are notified or how far in advance a change takes effect.
Legal Rights & Agreement Rules · Context
Anthropic Ireland controls European Region data and Anthropic PBC controls the rest
The data controller for users in the EEA, UK or Switzerland (the “European Region”) is Anthropic Ireland, Limited. For users outside the European Region the data controller is Anthropic PBC.
Supporting quotations
If you live in the European Economic Area (EEA), UK or Switzerland (the “European Region”), the data controller responsible for your personal data is Anthropic Ireland, Limited. If you live outside the European Region, the data controller responsible for your personal data is Anthropic PBC.
Qualifications & exceptions
Controller allocation turns on where the user lives, not on where data is processed.
Not stated here
The policy does not address users who move between regions or who use the Services while travelling.
Legal Rights & Agreement Rules · Procedure
Registered postal addresses for Anthropic PBC and Anthropic Ireland
Questions, complaints or requests can be sent to Anthropic PBC at 548 Market St, PMB 90375, San Francisco, CA 94104, United States, or to Anthropic Ireland, Limited at 6th Floor, South Bank House, Barrow Street, Dublin 4, D04 TR29, Ireland.
Supporting quotations
Anthropic PBC with a registered address at 548 Market St, PMB 90375, San Francisco, CA 94104 (United States).
Anthropic Ireland, Limited with a registered address at 6th Floor, South Bank House, Barrow Street, Dublin 4, D04 TR29 (Ireland).
Qualifications & exceptions
The addresses are registered addresses, not stated service-of-process or walk-in locations.
Legal Rights & Agreement Rules · Procedure
Privacy questions go to privacy@anthropic.com and the DPO to dpo@anthropic.com
Users can email Anthropic at privacy@anthropic.com for questions about the Policy, their personal data, complaints or requests, and can contact the Data Protection Officer at dpo@anthropic.com.
Supporting quotations
You can email us at privacy@anthropic.com and contact our Data Protection Officer at dpo@anthropic.com.
Not stated here
The policy does not give a response time for emails to the DPO or say whether the DPO handles requests directly.
Legal Rights & Agreement Rules · User right or choice
Users may complain to a supervisory authority in their country, with named bodies for the UK, Brazil and Australia
Under many countries' laws users can lodge a complaint with the supervisory authority where they live or work. The policy lists EU supervisory authority contacts and names the UK Information Commissioner's Office, the Brazilian Data Protection Authority (ANPD) and the Office of the Australian Information Commissioner as complaint routes for residents of those countries.
Supporting quotations
Please note that under many countries' laws, you have the right to lodge a complaint with the supervisory authority in the place in which you live or work.
If you live or work in the UK, you have the right to lodge a complaint with the
Qualifications & exceptions
The right is stated for many countries' laws, not for every jurisdiction.
Not stated here
The EU list and the regulators' complaint pages are separate resources and their content is not supplied here, so each authority's process is not described.
The policy does not say whether a complaint must first be raised with Anthropic.
Legal Rights & Agreement Rules · Company practice
Account products and services rest on the contract with the user
For products and services offered with respect to the user's Anthropic account, which the policy says are governed by its Terms of Service, the table lists identity and contact, payment, feedback, inputs and outputs, and technical data, with Contract as the only legal basis. No legitimate-interests explanation is given for this row.
Supporting quotations
To provide, maintain and facilitate any products and services offered to you with respect to your Anthropic account, which are governed by our Terms of Service
Contract
Qualifications & exceptions
The row states a single legal basis (Contract) and no balancing explanation.
Not stated here
The Terms of Service are a separate document and their text is not supplied here, so the contractual scope of these services is not stated.
Legal Rights & Agreement Rules · Company practice
Optional features rest on consent and legitimate interests
Optional services and features that enhance platform functionality and user experience rest on two bases: Consent, illustrated by precise device location and health app integrations, and Legitimate interests. Anthropic explains the balancing as its own and its users' interest in expanding features and delivering additional services.
Supporting quotations
To provide, maintain and facilitate optional services and features that enhance platform functionality and user experience
Consent (for example for precise device location or for health app integrations)
Legitimate interests
It is in our and our users' legitimate interests to expand our product features and deliver additional services that enhance platform functionality and user experience.
Qualifications & exceptions
Two bases are listed together; the row does not say which data type or feature uses which basis.
Consent is illustrated by two examples, not limited to them.
Not stated here
The policy does not say how consent for these features is captured or withdrawn beyond the settings route described in Section 4.
Legal Rights & Agreement Rules · Company practice
Service updates, announcements and recommendations use three bases
For service updates, communications and tailored recommendations, the table lists three bases with examples: contract where necessary, illustrated by a technical announcement to the user's contact information; consent where Anthropic asks for it, illustrated by certain marketing communications; and Legitimate Interests, explained as promoting Services that may interest the user, including direct marketing.
Supporting quotations
To provide you with service updates, communications, and to provide tailored recommendations about our Services that may be of interest to you.
Where necessary to perform a contract with you, such as processing your contact information to send you a technical announcement about the Services.
Your consent when we ask for it to process your personal data for a specific purpose that we communicate to you, such as processing your contact information to send you certain forms of marketing communications.
Legitimate Interests
It is in our legitimate interests to promote our Services that may be of interest to you, including sending direct marketing.
Qualifications & exceptions
The three bases are not allocated to specific data types or message types beyond their examples.
Direct marketing is placed under legitimate interests here, while the consent cell also covers certain marketing communications.
Not stated here
The policy does not say how a user distinguishes marketing sent on consent from marketing sent on legitimate interests.
Legal Rights & Agreement Rules · Company practice
Creating and administering an account rests on contract
Creating and administering the user's Anthropic account is assigned to Contract as the sole basis, over identity and contact, payment, feedback and verification data.
Supporting quotations
To create and administer your Anthropic account
Contract
Qualifications & exceptions
Verification data appears for account administration although identity verification is also addressed under the fraud row.
Legal Rights & Agreement Rules · Company practice
Facilitating payments rests on contract
Facilitating payments for products and services is assigned to Contract as the sole basis, over identity and contact data and payment information.
Supporting quotations
To facilitate payments for products and services provided by Anthropic
Contract
Legal Rights & Agreement Rules · Company practice
Fraud prevention, abuse investigations and legal demands rest on four bases
Preventing and investigating fraud, abuse, Usage Policy violations, unlawful activity and unauthorized access, protecting rights and safety, and meeting legal, governmental and institutional policy obligations is assigned to four bases: Consent, illustrated by biometric identity verification; Legitimate interests; Legal obligation; and Vital Interests. The explanation frames the interest as protecting Anthropic's business, employees and users from illegal activity and notes a duty to cooperate with authorities.
Supporting quotations
To prevent and investigate fraud, abuse, and violations of our Usage Policy, unlawful or criminal activity, unauthorized access to or use of personal data or Anthropic systems and networks, to protect our rights and the rights of others, to protect your safety or that of any other person, and to meet legal, governmental and institutional policy obligations
Consent (for example where you choose to verify your identity using biometric data)
Legitimate interests
Legal obligation
Vital Interests
It is in our legitimate interests to protect our business, employees and users from illegal activities, inappropriate behavior or violations of terms that would be detrimental. We also have a duty to cooperate with authorities.
Qualifications & exceptions
The widest purpose row in the table; its data list includes study participation and verified identity data.
Vital interests appear once, in this row, without an explanation of the life-or-death circumstances meant.
Not stated here
The policy does not identify which of the four bases applies to which investigative step, so several bases appear available for the same data.
The Usage Policy and the legal, governmental and institutional policies are linked but their text is not supplied here, so the obligations behind this row cannot be described.
Legal Rights & Agreement Rules · Company practice
Investigating and resolving disputes rests on legitimate interests and legal obligation
Investigating and resolving disputes rests on Legitimate interests and Legal obligation. The explanation says Anthropic has a legitimate interest in understanding and resolving customer complaints to improve satisfaction and a legal obligation in some cases, without saying which cases.
Supporting quotations
To investigate and resolve disputes
Legitimate interests
Legal obligation
It is in our legitimate interests to fully understand and make reasonable efforts to resolve customer complaints in order to improve user satisfaction. We also have a legal obligation in some cases.
Qualifications & exceptions
The interplay between the two bases is left open by the phrase 'in some cases'.
Not stated here
The policy does not state which disputes trigger the legal-obligation basis.
Legal Rights & Agreement Rules · Company practice
Security investigations rest on legal obligation and legitimate interests
Investigating and resolving security issues rests on Legal obligation and Legitimate interests, over the broadest data list in the table after the fraud row. The explanation cites protecting user data and systems through monitoring and swift response, and a legal obligation to provide adequate security safeguards.
Supporting quotations
To investigate and resolve security issues
Legal obligation
Legitimate interests
It is in our legitimate interests to protect user data and our systems from intrusion or compromise through monitoring and swift response. We also have a legal obligation to provide adequate security safeguards.
Qualifications & exceptions
Monitoring is named as part of the security interest, extending the row beyond incident response.
Legal Rights & Agreement Rules · Company practice
Debugging and error repair rest on legitimate interests
Debugging and identifying and repairing errors that impair existing functionality rests on Legitimate interests alone. The explanation cites maintaining continuous functioning and rapid correction of problems to ensure a positive user experience that encourages engagement.
Supporting quotations
To debug and to identify and repair errors that impair existing functionality
Legitimate interests
It is in our legitimate interests to maintain continuous functioning of our services and rapid correction of problems to ensure a positive user experience that encourages engagement.
Qualifications & exceptions
The stated interest includes encouraging engagement, not only service stability.
Legal Rights & Agreement Rules · Company practice
Improvement and research other than model training rest on research and legitimate interests
Improving the Services and conducting research is expressly stated to exclude model training, and rests on Scientific Research and Legitimate interests. The explanation covers evaluating use of the Services and adoption of new features, and research into the safety, inner workings and societal impact of AI models, framed as benefiting the AI industry and society.
Supporting quotations
To improve the Services and conduct research (excluding model training)
Scientific Research
Legitimate interests
It is in our legitimate interests and in the interest of Anthropic users to evaluate the use of the Services and adoption of new features to inform the development of future features and improve direction and development of the Services. Our research also benefits the AI industry and society: it investigates the safety, inner workings, and societal impact of AI models so that artificial intelligence has a positive impact on society as it becomes increasingly advanced and capable.
Qualifications & exceptions
The exclusion of model training separates this row from the training disclosures elsewhere in the policy.
Scientific Research appears once in the table, in this row.
Not stated here
The policy does not say what qualifies a study as scientific research or which review it receives.
Cross-references
contrast (model-proposed): Improvement and research including model training rest on scientific research, consent and legitimate interests — contrast: The general table separates improvement without model training from improvement and research including model training. The two rows rest on different bases (scientific research and legitimate interests, against scientific research, consent and legitimate interests), so a reader who relies only on one row gets an incomplete picture of the basis for model training.
Legal Rights & Agreement Rules · Company practice
Improvement and research including model training rest on scientific research, consent and legitimate interests
Improving the Services and conducting research including model training is assigned to Scientific Research, Consent and Legitimate interests, over feedback, study participation data, inputs and outputs, and data provided through the Development Partner Program. The row points to the Non-User Privacy Policy for the data used to train models. Anthropic explains the interest as evaluating use and adoption of new features to guide development, and as research into the safety, inner workings and societal impact of AI models that benefits the industry and society.
Supporting quotations
To improve the Services and conduct research (including model training). See our Non-User Privacy Policy for more details on the data used to train our models, and the different stages of development.
Scientific Research
Consent
Legitimate interests
It is in our legitimate interests and in the interest of Anthropic users to evaluate the use of the Services and adoption of new features to inform the development of future features and improve direction and development of the Services. Our research also benefits the AI industry and society: it investigates the safety, inner workings, and societal impact of AI models so that artificial intelligence has a positive impact on society as it becomes increasingly advanced and capable.
For more information about how we collect and use personal data to develop our language models that power our Services, the steps we take to minimize the privacy impact on individuals through the training process, and your choices with respect to that information, please see our separate Non-User Privacy Policy.
Qualifications & exceptions
This row includes model training, while the preceding row for improvement and research excludes it.
Consent appears without an example in this row, unlike the optional-features and fraud rows.
Not stated here
The Non-User Privacy Policy is linked but its text is not supplied here, so the data used for training and the development stages cannot be described.
The policy does not say which training-related processing relies on consent rather than scientific research or legitimate interests.
Legal Rights & Agreement Rules · Company practice
Enforcing the Terms of Service and Usage Policy rests on contract and legitimate interests
Enforcing the Terms of Service and similar terms and agreements, including the Usage Policy, is assigned to Contract and Legitimate interests, over identity and contact, inputs and outputs, technical information, study participation data and verification data. Anthropic explains that outside performance of the contract it relies on a legitimate interest in enforcing the rules and policies governing use, maintaining intended functionality and value, and providing a safe, useful platform.
In certain circumstances outside of the performance of our contract with you, we may rely on legitimate interests. It is in our legitimate interests to enforce the rules and policies governing use of our services, to maintain intended functionality and value for users. We aim to provide a safe, useful platform.
Qualifications & exceptions
Two bases are listed for one enforcement purpose without allocating them to particular enforcement steps.
Not stated here
The Terms of Service and Usage Policy are linked but their text is not supplied here, so the rules enforced are not described.
Legal Rights & Agreement Rules · Context
Canadian supplemental disclosures prevail over the rest of the policy for Canadian residents
The Canadian supplemental disclosures are additional information for residents of Canada, read with the rest of the Privacy Policy, and they prevail over the Privacy Policy in case of conflict as it applies to Canadian residents.
Supporting quotations
These supplemental disclosures contain additional information relevant to residents of Canada. This content should be read in conjunction with the rest of our Privacy Policy. In case of conflict between our Privacy Policy and these supplemental disclosures, the supplemental disclosures shall prevail in relation to residents of Canada.
Qualifications & exceptions
The section is drafted as supplemental and overriding only for residents of Canada.
Legal Rights & Agreement Rules · User right or choice
Canadian consent may be express or implied and can be withdrawn at any time
By expressly consenting to the Privacy Policy, Canadian users confirm they have read, understand and consent to collection, use, processing and disclosure of their personal data, and that Anthropic also relies on other lawful bases where available. Anthropic says it will collect, use and disclose personal data only with consent unless otherwise permitted or required by law, that consent may be express or implied depending on the circumstances and sensitivity of the information, and that consent can be withdrawn at any time subject to legal or contractual restrictions and reasonable notice.
Supporting quotations
Consent. By expressly consenting to this Privacy Policy, you confirm you have read, understand, and consent to the collection, use, processing, and disclosure of your personal data in accordance with this Privacy Policy and understand that, in jurisdictions where it is available, Anthropic also relies on other lawful bases for the foregoing as more fully set out in this policy. We will only collect, use and disclose your personal data with your consent, unless otherwise permitted or required by law. Your consent may be given expressly or implied, depending on the circumstances and the sensitivity of the information involved. You may withdraw consent at any time, subject to legal or contractual restrictions and reasonable notice.
Qualifications & exceptions
The withdrawal right is qualified by legal or contractual restrictions and reasonable notice.
Reliance on other lawful bases is stated for jurisdictions where available.
Not stated here
The policy does not state how notice of withdrawal is given or what period counts as reasonable notice.
Legal Rights & Agreement Rules · Company practice
Canadian data may be transferred outside Canada, including to the United States and listed subprocessors
By providing personal data, Canadian users acknowledge and agree that it may be transferred or disclosed to other jurisdictions for processing and storage outside Canada, including the United States and the countries on the Subprocessor List, where data protection laws may be less stringent. Anthropic may also disclose the data in those jurisdictions in response to legal processes or where it believes in good faith that disclosure is required or permitted by law.
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Cross-jurisdictional Transfers. By providing us with personal data, you acknowledge and agree that your personal data may be transferred or disclosed to other jurisdictions for processing and storage outside of Canada, including to the United States and the countries listed on our Subprocessor List, where laws regarding the protection of personal data may be less stringent than the laws in your jurisdiction. Furthermore, we may disclose your personal data in these jurisdictions in response to legal processes or where we believe in good faith that disclosure is required or permitted by law.
Qualifications & exceptions
The acknowledgment-and-agreement framing is specific to this Canadian section.
Not stated here
The Subprocessor List is linked but its text is not supplied here, so the recipients and countries cannot be described.
The policy does not name the safeguards applied to these Canadian transfers.
Legal Rights & Agreement Rules · Procedure
Canadian privacy questions and rights requests go to privacy@anthropic.com
Residents of Canada with questions or comments about processing, or wishing to exercise their rights under Section 4, are directed to privacy@anthropic.com.
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Contact. If you have any questions or comments about our processing of your personal data, or to exercise your rights as outlined in Section 4 (“Rights and Choices”), please contact us at privacy@anthropic.com.
Legal Rights & Agreement Rules · Context
Brazilian supplemental disclosures prevail over the rest of the policy for Brazilian residents
The Brazilian supplemental disclosures are additional information for residents of Brazil, read with the rest of the Privacy Policy, and they prevail over the Privacy Policy in case of conflict as it applies to Brazilian residents.
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These supplemental disclosures contain additional information relevant to residents of Brazil. This content should be read in conjunction with the rest of our Privacy Policy. In case of conflict between our Privacy Policy and these supplemental disclosures, the supplemental disclosures shall prevail in relation to residents of Brazil.
Qualifications & exceptions
The section is drafted as supplemental and overriding only for residents of Brazil.
Legal Rights & Agreement Rules · Company practice
Brazilian processing may rely on LGPD bases other than those in the general table
For Brazil, Anthropic may rely on different legal grounds than those listed under section 2, where permitted by and in accordance with the LGPD, giving the “exercise of legal rights” basis as an example for processing data associated with customer complaints and for enforcing the Terms of Service and similar terms, including the Usage Policy.
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Legal Bases. Depending on the specific purpose of the processing, we may rely on different grounds than those listed under section 2, where permitted by and in accordance with the Brazilian General Data Protection Law (LGPD). For example, we may rely on the "exercise of legal rights" basis to process personal data associated with customer complaints and to enforce our Terms of Service and similar terms and agreements, including our Usage Policy.
Qualifications & exceptions
The example is illustrative; the paragraph does not enumerate every LGPD basis Anthropic may use.
Not stated here
The Terms of Service and Usage Policy are linked but their text is not supplied here, so the enforcement obligations are not described.
The policy does not say which LGPD basis applies to purposes other than complaints and enforcement.
Cross-references
qualifies (model-proposed): Section 10 holds the legal bases for the processing described in Section 2 — qualifies: The general statement that Section 10 holds the legal bases is qualified for Brazil by the supplemental disclosure that the controller may rely on different grounds depending on the purpose, so the table is not exhaustive for Brazilian users.
Legal Rights & Agreement Rules · User right or choice
LGPD rights list for Brazilian users, subject to limits
Brazilian users are told LGPD grants rights that differ from Section 4: confirmation of processing; access; correction of incomplete, inaccurate or outdated data; anonymization, blocking or erasure of unnecessary, excessive or non-compliant data; portability to a third party subject to trade secrets; information about public and private entities with which data was shared; information about the possibility of refusing consent and its consequences; withdrawal of consent free of charge; and review of decisions made solely on automated processing. Anthropic adds that these rights are not absolute and that it may keep processing or retaining data to comply with legal, contractual and regulatory obligations, safeguard and exercise rights, and in other cases provided by law.
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Data Subject's Rights. LGPD grants certain rights regarding your personal data, which differ from the ones listed under section 4. We will respond to your requests to exercise your rights below in accordance with applicable law:
Confirmation of whether your data is being processed. You have the right to receive a confirmation on whether Anthropic processes your data.
Access to your data. You have the right to know what personal data Anthropic processes about you.
Correction of incomplete, inaccurate or outdated data. You have the right to request the correction of your data that is incomplete, inaccurate, or outdated.
Anonymization, blocking or erasure of data. You have the right to request the anonymization, blocking or erasure of data that is unnecessary, excessive or processed in non-compliance with the provisions of the law.
Portability of personal data to a third party. You have the right to request portability of your data to a third-party, as long as this does not infringe on our trade secrets.
Information of public and private entities with which we shared data. You have the right to request information of public and private entities with which we have shared your data.
Information about the possibility to refuse to provide consent and the respective consequences, when applicable.
Withdrawal of your consent. You have the right to withdraw your consent. This procedure will be carried out free of charge.
Request a review of decisions made solely based on automated processing of personal data.
Please keep in mind that these rights are not absolute and may not apply in certain circumstances. For example, in certain cases we may continue to process and retain data regardless of your request for deletion, objection, blocking or anonymisation, in order to comply with legal, contractual and regulatory obligations, safeguard and exercise rights, including in judicial, administrative and arbitration proceedings and in other cases provided for by law.
Qualifications & exceptions
Portability is expressly subject to not infringing Anthropic's trade secrets.
The closing paragraph qualifies every listed right.
The list is described as differing from the rights listed under Section 4.
Not stated here
The policy does not give a response period for Brazilian requests, unlike the periods stated in Section 4 for other laws.
The policy does not say how a request is submitted for Brazil; the Section 4 contact route is the only one given.
Legal Rights & Agreement Rules · Company practice
Brazilian transfers rely on ANPD-approved standard contractual clauses where no adequacy decision applies
Anthropic states it is headquartered in the United States and that information may be transferred to, used, processed and stored in the United States and other countries whose laws may not be equivalent. For Brazil it says it will rely on standard contractual clauses where required and where transfers are not covered by an adequacy decision, that the clauses are approved by the Brazilian Data Protection Authority (ANPD) as the competent supervisory authority, and it links the ANPD resolution adopting them.
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International Data Transfers. You acknowledge that Anthropic is a company based and headquartered in the United States. Any information we hold about you will be transferred to, used, processed, and stored in the United States and other countries and territories, which may not have data privacy or data protection laws equivalent to those in your country or territory. For the proper operation of the Services, Anthropic needs to carry out international transfers of personal data. In the case of Brazil, we will rely on standard contractual clauses (SCCs) for our data transfers where required and in instances where they are not covered by an adequacy decision. These SCCs have been approved by the Brazilian Data Protection Authority (ANPD), which is the "competent supervisory authority" for these transfers, as governed by Brazilian Data Protection Laws. You can view the SCCs adopted by the ANPD here.
Qualifications & exceptions
The SCC commitment is stated for Brazil only, not for other regions.
The paragraph treats the ANPD as the competent supervisory authority for these transfers.
Not stated here
The linked ANPD resolution is not supplied here, so the clauses' content cannot be described.
The policy does not name the other countries or territories involved beyond the United States.
Legal Rights & Agreement Rules · Context
The Korean PIPA addendum prevails over the policy for Korean users
The Korean section applies to the extent Anthropic is subject to PIPA, supplements the Privacy Policy, must be read with it, prevails over the Privacy Policy for users in the Republic of Korea in case of inconsistency, and may be amended or updated.
Supporting quotations
This section applies to the extent that Anthropic is subject to the Personal Information Protection Act (“PIPA”), and supplements the information in the Privacy Policy. This is an addendum to the Privacy Policy and should be read in conjunction with the Privacy Policy. In case of any inconsistency between the Privacy Policy and this Addendum, this Addendum prevails for users in the Republic of Korea. This Addendum may be amended or updated from time to time.
Qualifications & exceptions
Precedence is stated only for Korean users; elsewhere the policy governs.
Legal Rights & Agreement Rules · User right or choice
Korean users may ask Anthropic not to transfer their data overseas, at the risk of losing the Services
Korean users are told personal data is transferred to the overseas recipients from time to time via a dedicated network, that they may request that their data not be transferred overseas by emailing privacy@anthropic.com or the Data Protection Officer at dpo@anthropic.com, and that Anthropic may then be unable to provide all or any of the Services.
Supporting quotations
Following collection, personal data is transferred to the overseas recipients listed below from time to time, as necessary, via a dedicated network. You may have the right to request that your personal data not be transferred overseas as described above. If so, you may request this by email us at privacy@anthropic.com and contact our Data Protection Officer at dpo@anthropic.com. However, in doing so, Anthropic may not be able to provide you with all or any of the services we make available through our website.
Qualifications & exceptions
The consequence of refusal is stated as a possible loss of all or part of the Services, not as an alternative safeguard.
Not stated here
The policy does not say how such a request is processed or whether existing transfers stop immediately.
Cross-references
qualifies (model-proposed): Personal data is transferred to the US and other countries for the Policy's purposes — qualifies: Global transfers described in Section 5 are qualified for Korean users by the additional route to ask Anthropic to stop transferring personal data overseas after collection, at the risk of losing access to the Services.
Legal Rights & Agreement Rules · Company practice
Anthropic Korea, Limited is the Korean domestic representative, reachable through Kim & Chang's email domain
For data protection and related regulatory purposes under PIPA Article 31-2 and the Network Act Article 32-5, Anthropic's domestic representative in Korea is Anthropic Korea, Limited, represented by Patrick Azubike Ekeruo, at 41F, 152 Teheran-ro, Gangnam-gu, Seoul, telephone +82 2 734 0940, email anthropic_privacy@kimchang.com.
Supporting quotations
The domestic representative of Anthropic PBC for data protection and related regulatory purposes under Article 31-2 of the Personal Information Protection Act and Article 32-5 of the Act on Promotion of Information and Communications Network Utilization and Data Protection, Etc. in the Republic of Korea is as follows:
Entity Name and Representative: Anthropic Korea, Limited (Representative Patrick Azubike Ekeruo)
Registered Address: (Yeoksam-dong), 41F, 152 Teheran-ro, Gangnam-gu, Seoul, South Korea
Telephone: +82 2 734 0940
Email: anthropic_privacy@kimchang.com
Qualifications & exceptions
The representative's email address is on the Kim & Chang domain, the firm also named as a processing delegate.