Charges & Financial Obligations · Restriction or exception
Do not rely on Claude to trade securities or give or receive financial-product advice
You may not rely on the Services, the Materials or the Actions to buy or sell securities, or to provide or receive advice about securities, commodities, derivatives or other financial products or services. The stated reason is that Anthropic is not a broker-dealer or a registered investment adviser under the securities laws of the United States or any other jurisdiction.
Supporting quotations
You may not access or use, or help another person to access or use, our Services in the following ways:
To rely upon the Services, the Materials, or the Actions to buy or sell securities or to provide or receive advice about securities, commodities, derivatives, or other financial products or services, as Anthropic is not a broker-dealer or a registered investment adviser under the securities laws of the United States or any other jurisdiction.
Qualifications & exceptions
Section 13 says that if you breach Section 3, you agree Anthropic may seek injunctive relief without proving actual damage or posting a bond.
The restriction is on relying on the Services for these purposes; the clause does not say financial topics cannot be discussed.
Charges & Financial Obligations · Context
You pay the fees listed on Anthropic's pricing page unless Anthropic tells you otherwise in writing
You may have to pay fees to access or use the Services or certain features. You are responsible for paying any applicable fees listed for the Services on Anthropic's Model Pricing Page, unless Anthropic communicates otherwise to you in writing.
Supporting quotations
You may be required to pay us fees to access or use our Services or certain features of our Services.
You are responsible for paying any applicable fees listed for the Services on the [Model Pricing Page](https://www.anthropic.com/pricing) unless otherwise communicated to you by Anthropic in writing.
Not stated here
The Model Pricing Page is linked but not supplied, so the actual prices are not part of this analysis.
Charges & Financial Obligations · Permission or license
Anthropic may charge your payment method for fees and taxes, including on a recurring or usage basis
If you buy access to the Services or features, you must provide complete and accurate billing information (your "Payment Method"). You agree Anthropic may charge the Payment Method for applicable fees listed on the Services and any applicable tax. Where fees are recurring or based on usage, you agree Anthropic may charge those fees and taxes to the Payment Method periodically.
Supporting quotations
If you purchase access to our Services or features of our Services, you must provide complete and accurate billing information (“Payment Method”).
You agree that we may charge the Payment Method for any applicable fees listed on our Services and any applicable tax.
If the fees for these Services or features are specified to be recurring or based on usage, you agree that we may charge these fees and applicable taxes to the Payment Method on a periodic basis.
Qualifications & exceptions
If you bought through an app store or other App Distributor, that distributor's terms on payment methods, billing and refunds apply instead of these Terms.
Charges & Financial Obligations · Restriction or exception
Purchases through an app store follow the app store's payment, billing and refund terms instead
If you buy access to the Services through a distributor such as an app store (an "App Distributor"), you pay the App Distributor, and the App Distributor's terms on payment methods, billing and refunds apply instead of these Terms.
Supporting quotations
If you purchase access to our Services through a distributor (e.g. an app store) (“App Distributor”), then you will make payment to the App Distributor, and the App Distributor’s terms in relation to payment methods, billing, and refunds will apply instead of these Terms.
Qualifications & exceptions
Subscriptions bought in an app must also be cancelled through the App Distributor under its terms (Section 6, Subscription cancellation).
Not stated here
The App Distributor's own terms are not supplied.
Charges & Financial Obligations · Restriction or exception
Payments are non-refundable except where the Terms or the law provide otherwise
Except as these Terms expressly provide or where the law requires, all payments are non-refundable, and the Terms ask you to check orders carefully before confirming. The Terms themselves provide refunds in specific cases: residents of Brazil, Mexico, South Korea or Taiwan who cancel within the 7-day cancellation period are reimbursed (less a proportional amount if they used the Services in that period), and if Anthropic terminates a Subscription bought on its website for a reason other than your breach, it refunds the unused remaining portion pro rata. A cancellation in the ordinary course is not refunded, and termination for violating the Terms carries no refund.
Supporting quotations
Except as expressly provided in these Terms or where required by law, all payments are non-refundable.
Please check your order carefully before confirming it, and see below for additional information about recurring charges for our subscriptions.
If you cancel the Subscription under Section 6(4)(a), we will reimburse you all payments received from you for the cancelled Subscription.
If we exercise this right and you purchased the subscription via our website, we will refund you, on a pro rata basis, the fees you paid for the remaining portion of your Subscription after termination.
If we terminate your access to the Services due to a violation of these Terms and you have a Subscription, you will not be entitled to any refund.
Qualifications & exceptions
If you bought through an app store or other App Distributor, that distributor's terms on payment methods, billing and refunds apply instead of these Terms.
The 7-day reimbursement cites "Section 6(4)(a)", a numbering the saved page does not display; it is read here as the Additional cancellation rights paragraph.
Charges & Financial Obligations · Company commitment
Anthropic may raise fees, but you get a chance to accept additional fees before being charged
Anthropic may increase fees for the Services. If it charges additional fees in connection with the Services, it will give you an opportunity to review and accept them before you are charged. Additional fees may also apply to new Services or features. If you do not accept such additional fees, Anthropic may discontinue your access to the Services or features. For Subscriptions specifically, fees will not change during your current term, and an increase must be announced at least 30 days in advance; you accept it unless you cancel before the renewal term it applies to.
Supporting quotations
We may increase fees for our Services.
If we charge additional fees in connection with our Services, we will give you an opportunity to review and accept the additional fees before you are charged.
If you do not accept any such additional fees, we may discontinue your access to the Services or features.
If these changes result in an increase in the fees payable by you, we will inform you at least 30 days in advance of the change.
Qualifications & exceptions
Declining additional fees is not free of consequence: Anthropic may end your access to the affected Services or features.
Not stated here
The Terms do not say how the opportunity to review and accept additional fees is presented.
Charges & Financial Obligations · Restriction or exception
Anthropic disclaims liability for errors caused by third-party payment processors
You agree that Anthropic will not be held liable for errors caused by the third-party payment processors used to process fees you pay to Anthropic.
Supporting quotations
You agree that we will not be held liable for any errors caused by third-party payment processors used to process fees paid by you to us.
Not stated here
The payment processors are not named.
Charges & Financial Obligations · Company practice
Paid Subscriptions renew automatically and are charged each renewal date until you cancel
If you sign up for a paid Subscription, Anthropic or the App Distributor will automatically charge your Payment Method on each agreed periodic renewal date until you cancel. If the Subscription has a minimum term (the "Initial Term"), you are told during ordering. The Subscription lasts for the Initial Term, then renews automatically, with your Payment Method charged, for additional terms of the same length (each a "Renewal Term") until you cancel.
Supporting quotations
If you sign up for a paid Subscription, we or the App Distributor will automatically charge your Payment Method on each agreed-upon periodic renewal date until you cancel.
If your Subscription has a minimum term (the “Initial Term”), we will let you know during the order process.
Your Subscription will last for the Initial Term and will automatically renew, and your Payment Method will be charged, at the end of the Initial Term for an additional term equal in duration to the Initial Term and will continue to renew and incur charges for additional terms equal in duration to the Initial Term (each such additional term, a “Renewal Term”) until you cancel.
Qualifications & exceptions
Fees for each term are paid up front at its start (Section 6, Subscription fees).
Charges & Financial Obligations · Procedure
Cancel at least 24 hours before your term ends to avoid renewal; cancelled fees are not refunded
If you subscribed on Anthropic's website, you may cancel for any reason through a method Anthropic provides in its products (for Claude Pro, the customer portal) or by emailing support@anthropic.com. If you subscribed through an app, you must cancel through the App Distributor under its terms. To avoid renewal and the next term's charges, cancel at least 24 hours before the last day of the Initial Term or Renewal Term; for example, a one-month Subscription started January 25 must be cancelled by February 23. After cancellation your fees are not refunded, but your access continues to the end of the term you already paid for.
Supporting quotations
If you subscribed via our website, you may cancel your Subscription for any reason by using a method we may provide to you through our products—for example, for Claude Pro, in your customer portal—or by notifying us at support@anthropic.com.
If you subscribed via an app, you’ll need to cancel via the App Distributor according to the App Distributor’s terms.
To avoid renewal and charges for the next Renewal Term, cancel your subscription at least 24 hours before the last day of the Initial Term or any Renewal Term.
For example, if you subscribe on January 25th for a Subscription with a one-month Initial Term, you must cancel the Subscription per the instructions by February 23rd (24 hours before February 24th) to avoid renewal and charges for the next Renewal Term.
In the event of a cancellation, your fees will not be refunded, but your access to the Services will continue through the end of the Initial Term or any Renewal Term for which you previously paid fees.
Qualifications & exceptions
Residents of Brazil, Mexico, South Korea or Taiwan have an additional 7-day right to cancel with reimbursement (Additional cancellation rights).
Charges & Financial Obligations · User right or choice
Residents of Brazil, Mexico, South Korea and Taiwan may cancel within 7 days without giving a reason
If you are a resident of Brazil, Mexico, South Korea or Taiwan, you have a legal right to change your mind and cancel a Subscription within 7 days of entering into it, without giving a reason. To use this right you must tell Anthropic clearly that you are cancelling before the 7-day period ends. The easiest way is to cancel in the customer portal, or you can contact support@anthropic.com; you may also use the model cancellation form in Appendix 1 of the Terms, but you do not have to. Anthropic will acknowledge your cancellation, for example through its customer portal or console. If you cancel this way, Anthropic reimburses all payments received for the cancelled Subscription.
Supporting quotations
If you are a resident of Brazil, Mexico, South Korea, or Taiwan, you have a legal right to change your mind and cancel the Subscription within 7 days of entering into the Subscription without giving a reason.
To exercise the right to cancel in the 7-day cancellation period, you must inform us of your decision to cancel the Subscription by making a clear statement to us of such decision before the cancellation period has expired.
The easiest way to do this is by cancelling your subscription in the customer portal, or you may contact us at support@anthropic.com.
You may also use the model cancellation form in Appendix 1 of these Terms, but it is not obligatory.
We will acknowledge your cancellation, e.g., through our online customer portal or console.
If you cancel the Subscription under Section 6(4)(a), we will reimburse you all payments received from you for the cancelled Subscription.
Qualifications & exceptions
If you used the Services during the 7 days, Anthropic may keep an amount proportional to what was provided before you withdrew.
The 7-day period does not restart if you change tiers or cancel and resubscribe.
For residents of other places, this paragraph does not grant the 7-day right; it does not show whether other local laws give similar rights.
Not stated here
Appendix 1, the model cancellation form, is not in the saved source, so its contents are unknown.
Whether this right applies to Subscriptions bought through an App Distributor is not stated.
Charges & Financial Obligations · Company commitment
A 7-day cancellation is reimbursed within 14 days, to the original payment method, at no cost to you
For residents of Brazil, Mexico, South Korea or Taiwan who cancel a Subscription under the 7-day right, Anthropic reimburses all payments it received for the cancelled Subscription. It will do so without undue delay and no later than 14 days after it learns of your decision to cancel, using the same means of payment you used originally, and you will not incur fees as a result of the reimbursement.
Supporting quotations
If you are a resident of Brazil, Mexico, South Korea, or Taiwan, you have a legal right to change your mind and cancel the Subscription within 7 days of entering into the Subscription without giving a reason.
If you cancel the Subscription under Section 6(4)(a), we will reimburse you all payments received from you for the cancelled Subscription.
We will make the reimbursement without undue delay, and not later than 14 days after the day on which we are informed about your decision to cancel the Subscription.
We will make the reimbursement using the same means of payment as you used for the initial transaction; you will not incur any fees as a result of the reimbursement.
Qualifications & exceptions
If you used the Services during the 7-day period, Anthropic may keep a proportional amount, so the reimbursement may be less than all payments.
The paragraph cites "Section 6(4)(a)", a numbering the saved page does not display; its subject matches the Additional cancellation rights paragraph.
Charges & Financial Obligations · Restriction or exception
Using the service during the 7 days still lets you cancel, but Anthropic may keep a proportional amount
You may use the Services during the 7-day cancellation period. If you have used them and then cancel, you can still do so through the same cancellation process, but Anthropic may keep an amount proportional to what it provided up to when you told it you were withdrawing, compared with the full coverage of the Subscription.
Supporting quotations
If you would like to use the Services during the 7-day cancellation period, you may do so.
If you have used the Services during the 7-day cancellation period, and wish to cancel the Subscription, you can still do so by following the process in Section (4)(a) above, but we may retain an amount which is in proportion to what has been provided until you have communicated us your withdrawal from these Terms, in comparison with the full coverage of the Subscription.
To exercise the right to cancel in the 7-day cancellation period, you must inform us of your decision to cancel the Subscription by making a clear statement to us of such decision before the cancellation period has expired.
Qualifications & exceptions
Applies only to the 7-day right of residents of Brazil, Mexico, South Korea or Taiwan.
The process citation "Section (4)(a)" does not match a number shown in the saved page; the process it most plausibly points to is the clear-statement procedure in the Additional cancellation rights paragraph.
Not stated here
How the proportional amount is calculated is not stated beyond comparison with the Subscription's full coverage.
Charges & Financial Obligations · Restriction or exception
The 7-day period does not restart if you change tiers or cancel and resubscribe
The 7-day cancellation period does not reset when you change subscription tiers or cancel and then resubscribe, because, as the Terms put it, you have already had a chance to test the Services.
Supporting quotations
The 7-day cancellation period will not reset if you change subscription tiers or cancel and then resubscribe, as you have already had an opportunity to test the Services.
Qualifications & exceptions
Applies to the 7-day right of residents of Brazil, Mexico, South Korea or Taiwan.
Charges & Financial Obligations · Company commitment
Subscription fees are paid up front, fixed for the current term, and increases need 30 days' notice
You pay Subscription fees, to Anthropic or the App Distributor, up front at the start of the Initial Term and of each Renewal Term. Anthropic may change your Subscription fees from time to time but will not change them during the current term. If a change increases what you pay, Anthropic will tell you at least 30 days in advance. You agree to the increase unless you cancel, using the Subscription cancellation process, before the Renewal Term the increase applies to.
Supporting quotations
You will pay the fees, either to us or to the App Distributor, for the Initial Term and each subsequent Renewal Term up front, at the start of that Initial Term or Renewal Term, as applicable.
We have the right to make changes to the fees applicable to your Subscription from time to time, although we will not make any change to the fees applicable to your Subscription during the current Initial Term or Renewal Term, as applicable.
If these changes result in an increase in the fees payable by you, we will inform you at least 30 days in advance of the change.
You agree to the increase in fees payable by you unless you cancel the Subscription, as described in the paragraph (Subscription cancellation) immediately above, before the Renewal Term to which the increase in fees will apply.
To avoid renewal and charges for the next Renewal Term, cancel your subscription at least 24 hours before the last day of the Initial Term or any Renewal Term.
Qualifications & exceptions
To avoid the increased renewal you must cancel under the Subscription cancellation rules, which require cancelling at least 24 hours before the current term's last day.