iCloud Terms of Service

Apple · agreement dated September 14, 2026 · Official agreement

99 of 99 cards

Legal Rights & Agreement Rules · Context

This agreement covers your Apple Account and iCloud, and clicking Agree accepts it

This agreement between you and Apple governs your use of your Apple Account and the iCloud product, software, services and websites, which it calls the Service. By clicking Agree, you accept that the agreement applies if you choose to access or use the Service. Some limited features can be used without an account; using them also means accepting this agreement, although terms for features that need an account do not apply to you.

Supporting quotations

THIS LEGAL AGREEMENT BETWEEN YOU AND APPLE (THE “AGREEMENT”) GOVERNS THE USE OF YOUR APPLE ACCOUNT AND THE iCLOUD PRODUCT, SOFTWARE, SERVICES, AND WEBSITES (COLLECTIVELY REFERRED TO AS THE “SERVICE”).

BY CLICKING “AGREE,” YOU ARE AGREEING THAT THIS AGREEMENT WILL APPLY IF YOU CHOOSE TO ACCESS OR USE THE SERVICE.

Certain limited features of the Service may be available without an Account. By using such features without an Account, you agree to the terms and conditions set forth in this Agreement.

Terms and conditions found in this Agreement relating to features not available without an Account will not be applicable to you.

Data Access & Collection · Company practice

iCloud turns on automatically at device setup and stores your Content on Apple or third-party servers

iCloud is automatically enabled when you sign in with your Apple Account during setup of a device running iOS 9 or later, unless you are upgrading the device and previously chose not to enable iCloud. You can turn iCloud off in Settings. While iCloud is on, Apple automatically stores your Content on servers run by Apple or by third-party providers, so you can access it later or have it pushed to your other iCloud-enabled devices. Content is defined broadly: contacts, calendars, photos, notes, documents, app data, emails, device characteristics, messages and similar material generated or encountered through the Service.

Supporting quotations

iCloud is automatically enabled when you are running devices on iOS 9 or later and sign in with your Apple Account (“Account,” previously referred to as “Apple ID”) during device setup, unless you are upgrading the device and have previously chosen not to enable iCloud.

You can disable iCloud in Settings.

When iCloud is enabled, your Content will be automatically stored by Apple on Apple's or third-party providers' servers, so you can later access that Content or have Content wirelessly pushed to your other iCloud-enabled devices or computers.

“Content” means any information that may be generated or encountered through use of the Service, such as contacts, calendars, photos, notes, reminders, documents, app data, emails, data files, device characteristics, written text, software, music, graphics, photographs, images, sounds, videos, messages and any other like materials.

Qualifications & exceptions

Automatic enabling applies to devices on iOS 9 or later when you sign in during setup; it does not apply when upgrading a device where you previously chose not to enable iCloud.
Storage happens only while iCloud is enabled; you can disable it in Settings.

Not stated here

The agreement does not name the third-party providers whose servers store Content.

Account & Service Control · Restriction or exception

iCloud is for ages 13 and up, except school-requested or Family Sharing accounts

The Service is only available to people aged 13 or older, or the equivalent minimum age in their jurisdiction. Children under 13 can use it only if their account was requested by an approved educational institution or set up by a parent or guardian through Family Sharing. Apple says it does not knowingly collect, use or disclose personal information from children under that age without verifiable parental consent. Parents and guardians are expected to explain the agreement to children, give informed consent on their behalf and take precautions such as monitoring their use.

Supporting quotations

The Service is only available to individuals aged 13 years or older (or equivalent minimum age in the relevant jurisdiction), unless you are under 13 years old and your Account was provided to you as a result of a request by an approved educational institution or established as part of the Family Sharing feature by your parent or guardian.

We do not knowingly collect, use or disclose personal information from children under 13, or equivalent minimum age in the relevant jurisdiction, without verifiable parental consent.

Parents and guardians should ensure children under their care properly use the Service by informing them of their rights, requirements, and obligations under this Agreement and by providing informed consent on their behalf.

Qualifications & exceptions

The age threshold is 13 or the equivalent minimum age in the relevant jurisdiction.

Account & Service Control · Restriction or exception

People barred under U.S. or other applicable law cannot use iCloud; region changes may be restricted

You cannot use the Service if you are barred from receiving it under United States law or the law of another applicable jurisdiction, including the country where you live or use it. Where the law allows, Apple may restrict changes to your account's Country or Region. Accepting the agreement means you represent that you understand and agree to this.

Supporting quotations

To use the Service, you cannot be a person barred from receiving the Service under the laws of the United States or other applicable jurisdictions, including the country in which you reside or from where you use the Service.

Where permitted by applicable law, restrictions may apply when you try to change the Country or Region of your Account.

Account & Service Control · Restriction or exception

You are responsible for compatible devices, internet access and software, and Apple may cap accounts per device

Using the Service may require compatible devices, internet access and certain software, which may cost money and need periodic updates; these factors can affect performance. Some transactions or features may require the latest software. Meeting these requirements is your responsibility. Apple reserves the right to limit how many Apple Accounts can be created from one device and how many devices can be linked to one account.

Supporting quotations

Use of the Service may require compatible devices, Internet access, and certain software (fees may apply); may require periodic updates; and may be affected by the performance of these factors.

Apple reserves the right to limit the number of Accounts that may be created from a device and the number of devices associated with an Account.

You agree that meeting these requirements is your responsibility.

Retention & Deletion · Restriction or exception

Free storage is 5 GB (1 GB web-only); Apple may delete data over your limit after 30 days' notice

Your account gets 5 GB of free iCloud storage, or 1 GB for a web-only account, which cannot be increased while it stays web-only. More storage can be bought. Going over any applicable or reasonable bandwidth or storage limit is prohibited and can stop backups, new documents or new email to your iCloud address. When you are over your storage limit, Apple may delete the stored data that exceeds the limit, after giving 30 days' notice.

Supporting quotations

Your Account is allocated 5GB of iCloud storage capacity (or 1GB for web-only accounts)

Exceeding any applicable or reasonable limitation of bandwidth, or storage capacity (for example, with photos, backup or email) is prohibited and may prevent you from backing up to iCloud, adding documents, or receiving new email sent to your iCloud email address.

You agree that when you are over your iCloud storage limit, Apple may, upon 30 days’ notice, delete any stored data that exceeds your storage limit.

You will receive 1 GB of free storage and you will not be able to increase this amount with a web-only account.

Qualifications & exceptions

Deletion is permissive (Apple may delete), limited to data exceeding the storage limit, and requires 30 days' notice.
Web-only accounts receive 1 GB and cannot buy more while web-only.

Not stated here

The agreement does not say which data Apple would choose to delete when over the limit.

Account & Service Control · Restriction or exception

Use must be lawful and permitted; Apple may suspend access if your use threatens its systems

You may use the Service only for purposes this agreement permits and only as far as applicable law, regulation or generally accepted practice in your jurisdiction allows. If your use or behavior, whether intentional or not, threatens Apple's ability to provide the Service or its other systems, Apple may take all reasonable steps to protect them, which may include suspending your access. Repeated violations of the use limitations may lead to termination of your account.

Supporting quotations

You agree to use the Service only for purposes permitted by this Agreement, and only to the extent permitted by any applicable law, regulation, or generally accepted practice in the applicable jurisdiction.

If your use of the Service or other behavior intentionally or unintentionally threatens Apple’s ability to provide the Service or other systems, Apple shall be entitled to take all reasonable steps to protect the Service and Apple’s systems, which may include suspension of your access to the Service.

Repeated violations of the limitations may result in termination of your Account.

Legal Rights & Agreement Rules · Restriction or exception

HIPAA covered entities and business associates may not store protected health information in iCloud

If you are a covered entity or business associate, or represent one, as defined in the cited U.S. health-privacy regulation (45 C.F.R § 160.103), you must not use any part of the Service to create, receive, maintain or transmit protected health information, or use it in a way that would make Apple or an Apple subsidiary your business associate or a third party's.

Supporting quotations

If you are a covered entity, business associate or representative of a covered entity or business associate (as those terms are defined at 45 C.F.R § 160.103), You agree that you will not use any component, function or other facility of the Service to create, receive, maintain or transmit any “protected health information”

Qualifications & exceptions

Applies only to covered entities, business associates and their representatives as defined in 45 C.F.R § 160.103.

Legal Rights & Agreement Rules · Context

Features may not be available in every country or language; you must follow local law

The Service, or parts of it, may not be available in all languages or countries, and Apple makes no representation that it is appropriate or available in any particular location. If you choose to use it, you do so on your own initiative and are responsible for complying with applicable laws.

Supporting quotations

The Service, or any feature or part thereof, may not be available in all languages or in all countries and Apple makes no representation that the Service, or any feature or part thereof, is appropriate or available for use in any particular location.

To the extent you choose to access and use the Service, you do so at your own initiative and are responsible for compliance with any applicable laws.

Legal Rights & Agreement Rules · Permission or license

Apple can change the agreement at any time, with 30 days' notice for material adverse changes, with exceptions

Apple may modify this agreement and add new terms for your use of the Service at any time. For a material adverse change to the Service or the agreement, Apple will give 30 days' advance notice unless that is not reasonable because of legal, regulatory or government action, security, privacy or technical-integrity concerns, preventing disruption to other users, or a natural disaster, war or similar event outside its control. For paid iCloud services such as iCloud+, Apple will not make a material adverse change before the end of your current paid term unless a change is reasonably necessary for those same kinds of reasons. If you do not agree to updates, you may lose access to the Service, and Apple is not liable for changes made under this section.

Supporting quotations

Apple reserves the right at any time to modify this Agreement and to impose new or additional terms or conditions on your use of the Service, provided that Apple will give you 30 days’ advance notice of any material adverse change to the Service or this Agreement, unless it would not be reasonable to do so due to circumstances arising from legal, regulatory, or governmental action; to address user security, user privacy, or technical integrity concerns; to avoid service disruptions to other users; or due to a natural disaster, catastrophic event, war, or other similar occurrence outside of Apple’s reasonable control.

With respect to paid iCloud services, e.g. iCloud+ as defined below, Apple will not make any material adverse change to the Service before the end of your current paid term, unless a change is reasonably necessary to address legal, regulatory, or governmental action;

If you do not agree to updates to this Agreement, you may lose access to the Service.

Apple shall not be liable to you for any modifications to the Service or this Agreement made in accordance with this Section I.E.

Qualifications & exceptions

The 30-day notice promise covers material adverse changes only, and has listed exceptions.
The paid-term protection applies to paid iCloud services such as iCloud+ and also has listed exceptions.

Charges & Financial Obligations · User right or choice

After a material adverse change you can terminate and get a pro rata refund of prepaid time

If Apple makes material adverse changes to the Service or this agreement, you have the right to terminate the agreement and your Service. In that case Apple will refund, on a pro rata basis, any amount you prepaid for your current paid term.

Supporting quotations

In the event that Apple does make material adverse changes to the Service or this Agreement, you will have the right to terminate this Agreement and your Service, in which case Apple will provide you with a pro rata refund of any pre-payment for your then-current paid term.

Qualifications & exceptions

The right is triggered by material adverse changes, not by every change.

Cross-references

narrows (model-proposed): Fees already paid are not refunded when you terminate, except where the agreement says otherwise — exception_to: Terminating after a material adverse change brings a pro rata refund of prepaid fees, an express exception to the nonrefundable-fees rule.

Data Access & Collection · Company practice

iCloud Photos automatically uploads your photos, videos, metadata and edits and syncs them to your devices

When you turn on iCloud Photos, the photos, videos, metadata and any edits you make in the Photos app on your iOS device, Mac or Windows PC are automatically uploaded and stored in iCloud and then pushed to your other devices with iCloud Photos enabled. Resolution on a device may vary with its settings and available storage, but you can download full-resolution photos and videos at any time.

Supporting quotations

When you enable iCloud Photos, your photos, videos, metadata and any edits that you make in the Photos App on your iOS device, macOS computer, or Windows PC will be automatically uploaded and stored in iCloud, and then pushed to all of your other iCloud Photos-enabled devices and computers.

The photo and video resolution may vary depending on your device settings and available storage. You may download full resolution photos and videos at any time.

Qualifications & exceptions

Applies only when you enable iCloud Photos.

Sharing & Disclosure · Company practice

Shared Albums: invitees can copy and reshare, web links are public, and deleting does not remove copies

Apple stores photos and videos you share through Shared Albums until they are deleted. People you invite can view, save, copy and share them and add their own photos, videos and comments. If you share by web link, the photos are public to anyone who has or is given the link. You can delete individual items, comments or whole albums at any time, but anything already copied from an album to another device or computer is not deleted. Children under 13 (or the local equivalent) whose account a parent or guardian set up can share albums only with other Family Sharing members.

Supporting quotations

When you use Shared Albums, Apple stores any photos and videos you share until deleted.

People you invite to Shared Albums may view, save, copy, and share these photos and videos, as well as contribute photos and videos, and comments.

If you choose to use Shared Albums to share photos via a web link, these photos will be publicly available to anyone who has been provided or has access to the web link.

However, any Content previously copied from a Shared Album to another device or computer will not be deleted.

Users who are under 13 (or equivalent minimum age in the relevant jurisdiction) with an Account established by a parent or guardian can only participate in a Shared Album with other Family Sharing members.

Qualifications & exceptions

Deletion stops sharing but does not reach copies already made on other devices.
Web-link sharing makes the photos public to anyone with access to the link.

Sharing & Disclosure · Company practice

Shared Photo Library: items you add leave your library, any participant can delete them, and the creator's quota pays

With iCloud Photos on, you can create or join one Shared Library with up to five other people. Photos and videos you contribute move out of your Personal Library into the Shared Library, where every participant has equal permission to add, edit and delete them. The Shared Library counts only against the storage of the person who created it; if that person runs out of iCloud storage, nothing more can be added and edits, favorites and metadata changes stop syncing. Children under 13 (or the local equivalent) whose account a parent or guardian set up can join only with other Family Sharing members.

Supporting quotations

If you have iCloud Photos enabled, you can create or join one Shared Library with up to five other people.

When you contribute photos and videos to a Shared Photo Library, they move out of your Personal Library and into the Shared Library. All participants have equal permissions to add, edit, and delete Content in the Shared Library.

the Shared Library Content only counts against the iCloud Storage quota of the person who created the Shared Library.

If the library owner runs out of iCloud storage, Content can no longer be added to the Shared Library and changes such as edits, favorites, and metadata adjustments no longer sync.

Users who are under 13 (or equivalent minimum age in the relevant jurisdiction) with an Account established by a parent or guardian can only participate in a Shared Photo Library with other Family Sharing members.

Qualifications & exceptions

Requires iCloud Photos to be enabled; one Shared Library with up to five other people.

Use & Processing · Company practice

Mail Drop temporarily stores large email attachments on iCloud servers outside your quota

If you are signed in to iCloud and send large attachments from the macOS Mail app or iCloud Mail on the web, you can choose Mail Drop. The attachments are stored temporarily on iCloud servers to help deliver them, and recipients get a link or a preview depending on their email app. This temporary storage does not count toward your iCloud storage quota.

Supporting quotations

With Mail Drop, your large attachments will be temporarily stored on iCloud servers in order to facilitate their delivery.

Apple will either send a link or a preview of the attachment to recipients, depending on your recipient’s email client application.

Temporary storage of large email attachments will not count towards your iCloud storage quota.

Qualifications & exceptions

Mail Drop is optional and applies to large attachments sent from macOS Mail or iCloud Mail on the web.

Not stated here

This agreement does not state how long Mail Drop attachments are kept; it points to an Apple support page that was not supplied.

Sharing & Disclosure · Permission or license

Third-party apps you sign into with your Apple Account can store data in iCloud, processed by Apple for the developer

If you sign in to certain third-party apps with your Apple Account, you agree that those apps can store data in iCloud and that Apple collects, stores and processes that data on behalf of the app's developer in connection with your use of the Service and those apps. That data counts toward your iCloud storage limit, and it may be shared with another app you download from the same developer.

Supporting quotations

If you sign in to certain third-party apps with your Account, you agree to allow those apps to store data in iCloud and for Apple to collect, store and process such data on behalf of the relevant third-party app developer in association with your use of the Service and such apps.

The data that those apps store in iCloud will count towards your storage limit. Such data may be shared with another app that you download from the same app developer.

Qualifications & exceptions

Applies to certain third-party apps you sign in to with your Apple Account.
Sharing is limited to other apps from the same developer that you download.

Not stated here

The agreement does not say which third-party apps are covered or what data they store.

Account & Service Control · Context

Web-only accounts get limited features, and signing in on an Apple device can upgrade them automatically

If you sign up with a web-only account on a non-Apple device, you get only a limited set of features and 1 GB of free storage that cannot be increased. You still agree to the relevant terms, including use requirements and limits, public beta, warranty disclaimers, Content and conduct rules and termination; terms for features web-only users lack, such as location-based services and paid storage upgrades, do not apply. If you later access the account from an Apple-branded device or computer, even one you do not own, Apple may automatically upgrade it to full functionality, and then all of this agreement applies. To avoid the upgrade, do not sign in from an Apple-branded device.

Supporting quotations

If you sign up for the Service with a web-only account on a non-Apple-branded device or computer, you will have access to only a limited set of Service functionality.

Terms and conditions found in this Agreement relating to features not available for web-only users will not apply to you. These include, for example, use of location-based services and payment of fees for iCloud storage upgrades.

You further agree that if you subsequently access your web-only account from an Apple-branded device or Apple-branded computer, whether or not you own such device or computer, Apple may automatically upgrade your web-only account and provide all available functionality of the Service to you, including increased free storage capacity.

If you do not want to upgrade your web-only account, do not sign in to your web-only account from an Apple-branded device or computer.

Charges & Financial Obligations · Context

iCloud+ is a paid subscription for more storage and premium features, which vary by location

iCloud+ is a premium iCloud subscription that adds storage and certain premium features. Depending on what your location requires, you may get some or all of its features if you subscribe or if someone in your Family Sharing group subscribes and shares it with you.

Supporting quotations

“iCloud+” is a premium iCloud Subscription that includes access to additional storage and certain premium features.

Depending on the requirements of your location, you can obtain some or all of the following iCloud+ features if you have an iCloud+ Subscription or someone in your Family Sharing group has an iCloud+ Subscription and shares it with you:

Qualifications & exceptions

Feature availability depends on the requirements of your location.

Security & Safeguards · Company practice

Private Relay routes your web traffic through two relays but can break sites or add internet-provider charges

Private Relay, an iCloud+ feature, encrypts your internet traffic and sends it through at least two internet relays so you can browse more privately and securely. Some websites may misbehave, for example showing content for the wrong region or requiring extra sign-in steps. You can turn it on or off in iCloud Settings at any time. It may also stop your internet provider from exempting your usage from data caps, which could lead to extra charges from that provider.

Supporting quotations

Private Relay allows you to connect to and browse the web more privately and securely by encrypting your internet traffic and sending it through at least two internet relays.

When using Private Relay some websites may not behave as expected, for example by showing content for the wrong region or requiring extra steps to sign in. You can enable or disable Private Relay from iCloud Settings at any time.

Additionally, Private Relay may impact your internet provider’s ability to exempt your data usage from data caps and may result in additional charges from your internet provider.

Account & Service Control · Restriction or exception

Hide My Email creates forwarding addresses; Apple can cap them or end an alias used in violation

Hide My Email, an iCloud+ feature, lets you generate unique random email addresses that forward to an address you choose. Apple may limit how many addresses are available and may terminate an alias whose use violates this agreement.

Supporting quotations

Hide My Email allows you to generate unique, random email addresses that will forward onto an email address of your choosing.

Apple reserves the right to limit the number of email addresses available under this feature, or to terminate the use of an alias if the use violates the terms and conditions as set forth herein.

Data Access & Collection · Company practice

HomeKit Secure Video stores home security camera footage in iCloud on supported plans

HomeKit Secure Video lets you store video from compatible home security cameras in iCloud and view it remotely. It requires a supported iCloud+ plan, a compatible HomeKit camera and a HomePod, Apple TV or iPad acting as a home hub. Some iCloud+ plans may limit the number of cameras or video streams.

Supporting quotations

HomeKit Secure Video in iCloud+ allows you to store video from compatible home security cameras in iCloud and view your footage remotely.

HomeKit Secure Video requires a supported iCloud+ plan, compatible HomeKit-enabled security camera, and HomePod, Apple TV, or iPad running as a home hub. Certain iCloud+ plans may limit the number of cameras or video streams available to you.

Account & Service Control · Restriction or exception

Custom email domains count against storage, stop receiving when full, and Apple can refuse objectionable names

Where available, you can use your own domain name for your iCloud Mail address and invite family members to use it too; each person may have at least three addresses per domain. Mail stored in iCloud counts toward your storage, and if you run out of space you cannot receive new messages at those addresses until you free up or add storage. Apple may refuse a custom domain name that is unlawful, harassing, defamatory, obscene, hateful or otherwise objectionable.

Supporting quotations

You can personalize your iCloud Mail address with a custom domain name (when available) and invite members of your family to use the same domain with their iCloud Mail accounts. Each person may have at least three email addresses per domain.

If you run out of iCloud storage space, you will not be able to receive new messages at your custom email addresses until you make more storage space available.

Apple reserves the right to refuse to personalize your iCloud Mail address with a custom domain name that is unlawful, harassing, threatening, harmful, tortious, defamatory, libelous, abusive, violent, obscene, vulgar, invasive of another’s privacy, hateful, racially or ethnically offensive, or otherwise objectionable.

Qualifications & exceptions

Available only where offered ("when available").

Sharing & Disclosure · Restriction or exception

Apple Invites: hosts must be 13 or older, and guests with an account can add to event albums

Apple Invites lets you create, send and manage event invitations. You must be 13 or older (or the local equivalent minimum age) to host an event. You can attach a Shared Album or Shared Playlist to the event, which guests who join can access and contribute to if they have an Apple Account and, for Shared Playlists, an Apple Music subscription.

Supporting quotations

You must be 13 or older (or equivalent minimum age in the relevant jurisdiction) to host an event with Apple Invites.

You can create a Shared Album or Shared Playlist for the event which guests who join the event can access and contribute to provided they have an Account and, for Shared Playlists, an Apple Music subscription.

Account & Service Control · Restriction or exception

Some Apple Intelligence features, including Siri AI, may be subject to usage limits

The iCloud+ feature list describes Apple Intelligence as bringing personal context understanding, app actions and on-screen awareness across supported devices. Certain Apple Intelligence features and services, including Siri AI, intelligent features across apps and capabilities powered by Apple Foundation Models, may be subject to usage limits.

Supporting quotations

Apple Intelligence brings personal context understanding, app actions, and on-screen awareness across supported devices.

Certain Apple Intelligence features and services, including Siri AI, intelligent features across apps, and capabilities powered by Apple Foundation Models may be subject to usage limits.

Not stated here

The agreement does not state what the usage limits are or how they are set.

Legal Rights & Agreement Rules · Restriction or exception

Some iCloud+ features are not available in every country or region

Not every iCloud+ feature is offered in all countries or regions, so a subscription may not include every listed feature where you live.

Supporting quotations

Some iCloud+ features are not available in all countries or regions.

Data Access & Collection · Permission or license

With two-factor authentication you consent to give a phone number and receive autodialed calls and texts

If two-factor authentication is enabled for your account, you consent to give Apple at least one phone number and to receive autodialed or prerecorded calls and text messages from Apple at any number you provide. Apple may use them to keep your account secure at sign-in, to help you get back in if you forget your password, or as otherwise necessary to service your account or enforce this agreement, its policies, applicable law or any other agreement with you.

Supporting quotations

If Two-Factor Authentication for your Account is enabled, you consent to (a) provide Apple at least one telephone number; and (b) receive autodialed or prerecorded calls and text messages from Apple at any of the telephone numbers provided.

We may place such calls or texts to (i) help keep your Account secure when signing in; (ii) help you access your Account when you’ve forgotten your password; or (iii) as otherwise necessary to service your Account or enforce this Agreement, our policies, applicable law, or any other agreement we may have with you.

Qualifications & exceptions

Applies when two-factor authentication is enabled for your account.

Account & Service Control · User right or choice

Recovery contacts can generate a code to help you back into your account but cannot access it directly

You can add one or more recovery contacts who can use their device to generate a code that helps you regain access to your account and data. A recovery contact must be over 13 (or the local equivalent), have an Apple Account with two-factor authentication and an Apple device with a passcode. They do not get direct access to your account. Keeping your recovery contacts up to date is your responsibility.

Supporting quotations

You can add one or more people as a recovery contact who can use their device to generate a code that can help you regain access to your Account and data.

The recovery contact must be over 13 years old (or equivalent minimum age in the relevant jurisdiction), have an Account, two factor authentication, and an Apple device with device passcode enabled. They will not be able to get direct access to your Account. It is your responsibility to keep your recovery contacts up to date.

Security & Safeguards · User right or choice

Advanced Data Protection adds end-to-end encryption, but Apple cannot recover that data if you lose access

Advanced Data Protection lets you turn on end-to-end encryption for more categories of iCloud data, including iCloud Backup, Photos, Notes and iCloud Drive files. You need two-factor authentication, a trusted device with a passcode or password, and either a recovery key or at least one recovery contact. Once it is on, Apple cannot help you recover the protected data, so keeping the recovery key safe and recovery contacts current is your responsibility, and Apple takes no responsibility if you lose access because of a lost key or an unwilling or unable recovery contact. Managed Accounts and Child Accounts cannot use it. You can turn it off at any time.

Supporting quotations

With Advanced Data Protection, you can enable the use of end-to-end encryption to further protect additional categories of your data in iCloud, including your iCloud Backup, Photos, Notes, and files stored in iCloud Drive.

In addition, you will also be required to generate a recovery key or designate at least one Account recovery contact to help you regain access to your Account and data

Apple will not be able to help you recover data protected using Advanced Data Protection once it has been enabled, so it is your responsibility to keep your recovery key safe and/or your recovery contacts up to date.

Apple shall bear no responsibility for your inability to access your Account or data related to a failure to safeguard your recovery key or if your recovery contact is unable or unwilling to help you regain access to your Account and data. Managed Accounts and Child Accounts are ineligible for Advanced Data Protection. You may turn off Advanced Data Protection at any time.

Qualifications & exceptions

Managed Accounts and Child Accounts are ineligible.

Security & Safeguards · User right or choice

Losing all security keys and trusted devices means permanent loss of your account

Security Keys lets you require a physical FIDO-certified security key to sign in, as one of your two factors; two-factor authentication must be on. You can use a trusted device to add a key or turn the feature off. If you lose all your security keys and all your trusted devices, you permanently lose access to your account and Apple cannot help you regain your account or data. Apple takes no responsibility for lost access caused by failing to safeguard keys or by keys that malfunction. Managed Apple Accounts and Child Accounts cannot use it.

Supporting quotations

Security Keys allows you to require a physical security key to be used to sign in with your Account.

However, if you have lost all of your security keys as well as your trusted devices, you will lose access to your Account permanently, and Apple will not be able to help you regain access to your Account or data.

Apple shall bear no responsibility for your inability to access your Account or data related to a failure to safeguard your physical security keys or if your physical security keys malfunction. Managed Apple Accounts and Child Accounts are ineligible for Security Keys.

Qualifications & exceptions

Managed Apple Accounts and Child Accounts are ineligible.

Sharing & Disclosure · User right or choice

Legacy Contacts with proof of death and the key can access certain account data after you die

With Digital Legacy you can name one or more Legacy Contacts who can access and download certain data in your account after your death. If a Legacy Contact gives Apple proof of death and has the required key, they automatically get access to that data and Activation Lock is removed from all your devices. Keeping your Legacy Contacts up to date is your responsibility.

Supporting quotations

With Digital Legacy, you can choose to add one or more Legacy Contacts to access and download certain data in your Account after your death.

If your designated Legacy Contacts provide proof of death to Apple and have the required key, they will automatically obtain access to that certain Account data and activation lock will be removed from all your devices.

Qualifications & exceptions

Access requires proof of death and the required key, and covers certain account data, not necessarily all of it.

Not stated here

The agreement does not list which data Legacy Contacts can access; it points to Apple support pages that were not supplied.

Cross-references

narrows (model-proposed): Your account ends at your death and its content may be deleted, except through Digital Legacy — exception_to: Digital Legacy is the stated exception to the rule that account rights end at death and that the account is non-transferable.

Data Access & Collection · Company practice

Location-based features require Apple and its partners to collect your device location and identifiers

Apple and its partners and licensors may offer features that rely on your device's location from GPS or similar technology and crowdsourced Wi-Fi and cell tower locations. To provide them, they must collect, use, transmit, process and maintain your location data, including your device's geographic location and information about your account and its registered devices, such as device ID, name and type. You can withdraw consent at any time by not using location-based features and turning off Find My or Location Services. Web-only accounts do not have location-based services.

Supporting quotations

Apple and its partners and licensors may provide certain features or services that rely upon device-based location information using GPS (or similar technology, where available) and crowdsourced Wi-Fi access points and cell tower locations.

To provide such features or services, where available, Apple and its partners and licensors must collect, use, transmit, process and maintain your location data, including but not limited to the geographic location of your device and information related to your Account and any devices registered thereunder, including but not limited to your device ID, name, and device type.

You may withdraw consent to Apple and its partners’ and licensors’ collection, use, transmission, processing and maintenance of location data at any time by not using the location-based features and turning off Find My (including the predecessor apps Find My iPhone and Find My Friends, collectively referred to as “Find My”), or Location Services in Settings (as applicable) on your device.

These include, for example, use of location-based services and payment of fees for iCloud storage upgrades.

Qualifications & exceptions

Applies where location-based features are available and used; consent can be withdrawn by turning off Find My or Location Services.
Location-based service terms do not apply to web-only accounts.

Not stated here

The agreement does not name the partners and licensors that receive location data.

Legal Rights & Agreement Rules · Restriction or exception

Location data is not guaranteed accurate and must not be used as an emergency locator

Third-party services that use or provide location data within the Service are governed by their own terms and privacy policies, which you should review. Location data from the Service is not meant to be relied on where precise location is needed or where wrong, delayed or incomplete data could lead to death, injury or property or environmental damage. Apple says it will use reasonable skill and care, but neither Apple nor its service or content providers guarantees the availability, accuracy, completeness, reliability or timeliness of location or other displayed data. Location-based services are not intended or suitable for use as an emergency locator system.

Supporting quotations

When using third-party services that use or provide location data as part of the Service, you are subject to and should review such third party’s terms and privacy policy on use of location data by such third-party services.

Any location data provided by the Service is not intended to be relied upon in situations where precise location information is needed or where erroneous, inaccurate, time-delayed or incomplete location data may lead to death, personal injury, property or environmental damage.

Apple shall use reasonable skill and due care in providing the Service, but neither Apple nor any of its service and/or content providers guarantees the availability, accuracy, completeness, reliability, or timeliness of location data or any other data displayed by the Service.

LOCATION-BASED SERVICES ARE NOT INTENDED OR SUITABLE FOR USE AS AN EMERGENCY LOCATOR SYSTEM.

Not stated here

The third-party location services and their terms are not identified or supplied.

Security & Safeguards · Company practice

Find My turns on automatically and locks your device to your account; repairs require turning it off

When you enable iCloud and Location Services on a device running iOS 13, iPadOS or macOS Catalina or later, Find My is turned on automatically for that device and paired Apple accessories (Find My iPhone on iOS 8 through 12). The device is then linked to your account, and your account password is required before anyone, including you, can turn off Find My, sign out of iCloud, or erase or activate the device. Apple and its authorized agents may refuse hardware or software support, including warranty service, unless you turn off Find My first. Apple takes no responsibility if you fail to protect your device with a passcode, enable Lost Mode or respond to notices, nor for returning your device or for data lost on it.

Supporting quotations

When you enable iCloud and Location Services on a device running iOS 13, iPad OS or macOS Catalina or later, Find My (Find My iPhone for devices running iOS 8 through iOS 12) will be enabled automatically on that device and any Apple accessories paired with it.

Once enabled, your device will be automatically linked to your Account and your Account password will be required before anyone (including you) can turn off Find My, sign out of iCloud, erase or activate the device.

Apple and its authorized agents may not perform hardware or software support services, including services under Apple’s limited warranty, unless you disable Find My prior to service.

Apple shall bear no responsibility for your failure to protect your iOS device with a passcode, enable Lost Mode, and/or receive or respond to notices and communications. Apple shall also bear no responsibility for returning your iOS device to you or for any loss of data on your iOS device.

Qualifications & exceptions

Automatic enabling occurs when both iCloud and Location Services are enabled on the listed OS versions.

Data Access & Collection · Company practice

Find My Network uses your device to detect nearby lost devices and report their location, end-to-end encrypted

Find My Network is a crowdsourcing feature. If it is on, your device can detect nearby offline devices over Bluetooth or similar technology and, when one is missing, report its approximate location over Wi-Fi or cellular back to the owner's account so the owner can see it in the Find My app. Apple says location reporting is end-to-end encrypted and that Apple cannot see the location of the reporting device or the offline device. You can turn Find My Network off in Settings.

Supporting quotations

If Find My Network is enabled on a device, it can detect the presence of nearby offline devices via Bluetooth (or similar technologies).

If a device detects a missing offline device, it will use Wi-Fi or cellular connections to securely report the approximate location of the device back to the Account associated with the device so the owner can view its location in the Find My app.

Location reporting is end-to-end encrypted, and Apple cannot see the location of the reporting device or any offline device. You can disable Find My Network in Settings.

Data Access & Collection · Company practice

iCloud Backup automatically backs up iOS devices, including messages and Health app data

iCloud Backup periodically creates automatic backups of iOS devices when the device is locked, charging and on Wi-Fi. A backup may include device settings and characteristics, photos and videos, documents, messages, ringtones, Health app data and other app data. It does not include content bought from the iTunes Store, App Store or Apple Books, media synced from your computer, or your photo library if iCloud Photos is enabled.

Supporting quotations

iCloud Backup periodically creates automatic backups for iOS devices, when the device is screen locked, connected to a power source, and connected to the Internet via a Wi-Fi network.

Backup may include device settings, device characteristics, photos and videos, documents, your messages, ringtones, Health app data and other app data.

The following content is not included in your iCloud backup: content purchased from the iTunes Store, App Store, or Apple Books, media synced from your computer, and your photo library if you have enabled iCloud Photo Library.

Retention & Deletion · Restriction or exception

Apple may delete backups after 180 days without a backup and does not guarantee your stored content

If a device has not backed up to iCloud for 180 days, Apple may delete any backups associated with that device. Apple says it will use reasonable skill and due care, but to the greatest extent the law permits it does not guarantee that content you store or access through the Service will be safe from inadvertent damage, corruption, loss or removal under this agreement, and it is not responsible if that happens. Keeping your own alternate backup is your responsibility.

Supporting quotations

If a device has not backed up to iCloud for a period of one hundred and eighty (180) days, Apple reserves the right to delete any backups associated with that device.

Apple shall use reasonable skill and due care in providing the Service, but, TO THE GREATEST EXTENT PERMISSIBLE BY APPLICABLE LAW, APPLE DOES NOT GUARANTEE OR WARRANT THAT ANY CONTENT YOU MAY STORE OR ACCESS THROUGH THE SERVICE WILL NOT BE SUBJECT TO INADVERTENT DAMAGE, CORRUPTION, LOSS, OR REMOVAL IN ACCORDANCE WITH THE TERMS OF THIS AGREEMENT, AND APPLE SHALL NOT BE RESPONSIBLE SHOULD SUCH DAMAGE, CORRUPTION, LOSS, OR REMOVAL OCCUR.

It is your responsibility to maintain appropriate alternate backup of your information and data.

Qualifications & exceptions

Backup deletion is permissive (Apple reserves the right) and is tied to 180 days without a backup from that device.
The no-guarantee statement applies to the greatest extent permissible by applicable law.

Charges & Financial Obligations · Company practice

iCloud+ renews and charges automatically, including family members' upgrades to the organizer

iCloud+ plans are sold as subscriptions. When you upgrade, Apple automatically charges the plan fee plus applicable taxes on a recurring basis to the payment method on your account, such as the one you use in the App Store, or to your Family Sharing organizer's payment method. If you are the Family Sharing organizer, you agree that Apple can charge you on a recurring basis for family members who upgrade their plans. Apple may also get preapproval for up to the transaction amount and email you billing reminders and other subscription messages.

Supporting quotations

The iCloud+ Subscription plans are available for purchase on a subscription basis.

By you upgrading to the iCloud+ Subscription service for more storage and additional features, Apple will automatically charge on a recurring basis the fee for the plan you choose, including any applicable taxes and levies, to the payment method associated with your Account

If you are a Family Sharing organizer, you agree to have Apple charge your payment method on a recurring basis for members of your Family Sharing who upgrade their plan.

Apple may also obtain preapproval for an amount up to the amount of the transaction and contact you periodically by email to the email address associated with your Account for billing reminders and other subscription account-related communications.

Qualifications & exceptions

Organizer charges apply to Family Sharing members who upgrade their plan.

Not stated here

Plan prices are on an Apple support page that was not supplied.

Charges & Financial Obligations · User right or choice

You can upgrade or downgrade in Settings; upgrades bill immediately and downgrades start next billing date

You can change your iCloud+ plan by upgrading or downgrading in iCloud Settings on your device, System Preferences on a Mac, or iCloud for Windows. The fee for an upgraded plan takes effect immediately, while a downgrade takes effect on your next monthly or annual billing date.

Supporting quotations

You can change your subscription by upgrading or downgrading your plan under the iCloud section of Settings on your device, or under the iCloud pane of System Preferences on your Mac or iCloud for Windows on your PC.

The applicable fee for an upgraded plan will take effect immediately; downgrades to your plan will take effect on the next annual or monthly billing date.

Charges & Financial Obligations · Restriction or exception

If Apple cannot charge you, it may restrict or delete your stored content or terminate your account

You are responsible for paying all fees on time and giving Apple valid card or payment account details. If Apple cannot successfully charge your payment method for fees due, Apple may revoke or restrict access to your stored Content, delete it, or terminate your account. To change your payment method you must update it online in iCloud Account Information, which may briefly interrupt access while Apple verifies it. Apple may email you about your account, for example when you reach or exceed your plan's storage limit.

Supporting quotations

YOU ARE RESPONSIBLE FOR THE TIMELY PAYMENT OF ALL FEES AND FOR PROVIDING APPLE WITH VALID CREDIT CARD OR PAYMENT ACCOUNT DETAILS FOR PAYMENT OF ALL FEES.

If Apple is unable to successfully charge your credit card or payment account for fees due, Apple reserves the right to revoke or restrict access to your stored Content, delete your stored Content, or terminate your Account.

this may temporarily disrupt your access to the Services while Apple verifies your new payment information.

We may contact you via email regarding your Account, for reasons including, without limitation, reaching or exceeding your storage limit of your selected plan.

Qualifications & exceptions

These consequences are permissive (Apple reserves the right) and are triggered by an unsuccessful charge for fees due.

Not stated here

This paragraph does not state a notice or cure period before deletion for non-payment; the termination section separately describes a 30-day cure for non-material breaches.

Cross-references

contrast (model-proposed): Apple may suspend or terminate your account without notice for listed reasons, with a 30-day cure for minor breaches — contrast: The payment section lets Apple restrict, delete Content or terminate when a charge fails, without stating notice, while the termination section lists unpaid fees as a cause and gives a 30-day notice and cure period for non-material breaches. Read together, how the cure period applies to failed payments is not spelled out.

Charges & Financial Obligations · Company practice

Apple may pass local taxes or levies on iCloud storage through to you

If you live in a country or region that taxes or imposes levies on iCloud storage, Apple may pass those costs on to you.

Supporting quotations

If you reside in a country or region that subjects any iCloud storage to taxes and/or levies, we may pass through those costs to you.

Qualifications & exceptions

Applies only where your country or region taxes or levies iCloud storage.

Charges & Financial Obligations · User right or choice

You can cancel a new iCloud+ subscription or annual renewal within 14 days without giving a reason

After first buying a subscription, or after an annual plan's renewal term begins, you can cancel by sending Apple a clear statement through Customer Support within 14 days of receiving your email confirmation. You do not need to give a reason, and your cancellation must be sent before the 14 days run out. Customers in the EU and Norway can also use the model cancellation form addressed to Apple Distribution International Ltd. in Cork, Ireland. As written, this section does not limit the 14-day right itself to a particular region.

Supporting quotations

If you choose to cancel your subscription following its initial purchase or, if you are on an annual payment plan, following the commencement of any renewal term, you may do so by informing Apple with a clear statement (see applicable address details in section “General” below) within 14 days from when you received your e-mail confirmation by contacting Customer Support. You do not need to provide a reason for cancellation.

To meet the cancellation deadline, you must send your communication of cancellation before the 14-day period has expired.

Customers in the EU and Norway also have the right to inform us using the model cancellation form below:

To: Apple Distribution International Ltd., Hollyhill Industrial Estate, Hollyhill, Cork, Republic of Ireland:

Qualifications & exceptions

For annual plans, the window also opens at the start of each renewal term; for other plans the text refers only to the initial purchase.
The model form is described as available to customers in the EU and Norway.

Not stated here

The section points to address details in the 'General' section; whether local law changes this right outside the EU and Norway is not stated.

Cross-references

narrows (model-proposed): Fees already paid are not refunded when you terminate, except where the agreement says otherwise — exception_to: The 14-day withdrawal right with reimbursement is one of the refunds the agreement expressly permits, an exception to the general rule that fees paid before termination are nonrefundable.

Charges & Financial Obligations · Company commitment

After a 14-day cancellation, storage drops to 5 GB and Apple refunds you within 14 days at no fee

If you cancel within the 14-day window, Apple reduces your storage back to 5 GB and reimburses you no later than 14 days after receiving your cancellation notice, using the same payment method and without charging a fee. If you used more than 5 GB in the meantime, you may be unable to make new iCloud backups or use certain features until you reduce your storage.

Supporting quotations

We will reduce your storage back to 5GB and reimburse you no later than 14 days from the day on which we receive your cancellation notice.

If you have used more than 5GB of storage during this period, you may not be able to create any more iCloud backups or use certain features until you have reduced your storage.

We will use the same means of payment as you used for the transaction, and you will not incur any fees for such reimbursement.

Account & Service Control · Restriction or exception

You are responsible for everything done through your account and must not share it

You must create an account to use the Service and must not reveal your account information to anyone. You alone are responsible for keeping your account confidential and secure and for all activity on or through it, and you must notify Apple immediately of any security breach. The Service is meant for individual personal use, so you should not share your account or password. If Apple has used reasonable skill and care, it is not responsible for losses from unauthorized use of your account that result from your not following these rules.

Supporting quotations

As a registered user of the Service, you must establish an Account. Don’t reveal your Account information to anyone else.

You are solely responsible for maintaining the confidentiality and security of your Account and for all activities that occur on or through your Account, and you agree to immediately notify Apple of any security breach of your Account.

You further acknowledge and agree that the Service is designed and intended for personal use on an individual basis and you should not share your Account and/or password details with another individual.

Provided we have exercised reasonable skill and due care, Apple shall not be responsible for any losses arising out of the unauthorized use of your Account resulting from you not following these rules.

Qualifications & exceptions

Apple's exclusion of responsibility applies only where Apple has exercised reasonable skill and due care and the loss results from you not following these rules.

Data Access & Collection · Company practice

You must keep registration information accurate; Apple stores it to maintain and bill your account

You sign in with your email address and password. You agree to give accurate and complete information when registering and using the Service, called Service Registration Data, and to keep it up to date. Inaccurate, outdated or incomplete data may lead to suspension or termination of your account. Apple may store and use this data to maintain your account and bill fees to it.

Supporting quotations

You agree to provide accurate and complete information when you register with, and as you use, the Service (“Service Registration Data”), and you agree to update your Service Registration Data to keep it accurate and complete.

Failure to provide accurate, current and complete Service Registration Data may result in the suspension and/or termination of your Account.

You agree that Apple may store and use the Service Registration Data you provide for use in maintaining and billing fees to your Account.

Qualifications & exceptions

The stated use of Service Registration Data is maintaining and billing your account.

Legal Rights & Agreement Rules · Context

Some iCloud features, such as Apple Music and iTunes Match, need separate agreements and fees

Certain components of the Service from Apple or its licensors, including downloading previous purchases, iTunes Match, Apple Music and Sync Library (which carry extra fees), require separate software licenses or terms of use. You must read and accept those separate agreements as a condition of using those features.

Supporting quotations

Particular components or features of the Service provided by Apple and/or its licensors, including but not limited to the ability to download previous purchases and iTunes Match, Apple Music, and Sync Library (additional fees apply), require separate software or other license agreements or terms of use.

You must read, accept, and agree to be bound by any such separate agreement as a condition of using these particular components or features of the Service.

Not stated here

The separate agreements are not supplied here, so their terms are not analyzed.

Account & Service Control · Restriction or exception

You get no ownership of your account, email address or domain name used with iCloud

Nothing in the agreement gives you any interest, title or license in an account, email address, domain name, iChat ID or similar resource you use with the Service.

Supporting quotations

Nothing in this Agreement shall be construed to convey to you any interest, title, or license in an Account, email address, domain name, iChat ID, or similar resource used by you in connection with the Service.

Retention & Deletion · Restriction or exception

Your account ends at your death and its content may be deleted, except through Digital Legacy

Except as Digital Legacy allows or the law requires, your account cannot be transferred and any rights to the account or its Content end when you die. Once Apple receives a copy of a death certificate, the account may be terminated and all its Content deleted.

Supporting quotations

Except as allowed under Digital Legacy and unless otherwise required by law, you agree that your Account is non-transferable and that any rights to your Account or Content within your Account terminate upon your death.

Upon receipt of a copy of a death certificate your Account may be terminated and all Content within your Account deleted.

Qualifications & exceptions

Digital Legacy and legal requirements are exceptions to non-transferability and termination at death.

Account & Service Control · Restriction or exception

You may not copy, sell, resell, rent or trade the Service

You agree not to reproduce, copy, duplicate, sell, resell, rent or trade the Service or any part of it for any purpose.

Supporting quotations

You agree that you will not reproduce, copy, duplicate, sell, resell, rent or trade the Service (or any part thereof) for any purpose.

Content & IP Rights · Restriction or exception

You alone are responsible for the content you store or share, and use content at your own risk

All Content, whether posted publicly or sent privately through the Service, is the sole responsibility of the person it came from. That means you, not Apple, are solely responsible for any Content you upload, download, post, email, transmit or store through the Service. You may encounter Content you find offensive and may expose others to Content they find objectionable. Apple does not control Content posted through the Service and does not guarantee its accuracy, integrity or quality, and your use of the Service and any Content is at your own risk.

Supporting quotations

You understand that all Content, whether publicly posted or privately transmitted on the Service is the sole responsibility of the person from whom such Content originated. This means that you, and not Apple, are solely responsible for any Content you upload, download, post, email, transmit, store or otherwise make available through your use of the Service.

Apple does not control the Content posted via the Service, nor does it guarantee the accuracy, integrity or quality of such Content. You understand and agree that your use of the Service and any Content is solely at your own risk.

Content & IP Rights · Restriction or exception

You may not use iCloud for unlawful or objectionable content, IP infringement or leaking confidential information

You agree not to use the Service to upload, store, share or otherwise make available Content that is unlawful, harassing, threatening, defamatory, obscene, invasive of another's privacy, hateful or otherwise objectionable. You also may not infringe copyrights or other intellectual property, including uploading Content you have no right to upload, or disclose trade secrets or confidential information in breach of a confidentiality, employment or nondisclosure agreement.

Supporting quotations

You agree that you will NOT use the Service to:

upload, download, post, email, transmit, store, share, import or otherwise make available any Content that is unlawful, harassing, threatening, harmful, tortious, defamatory, libelous, abusive, violent, obscene, vulgar, invasive of another’s privacy, hateful, racially or ethnically offensive, or otherwise objectionable;

engage in any copyright infringement or other intellectual property infringement (including uploading any Content to which you do not have the right to upload), or disclose any trade secret or confidential information in violation of a confidentiality, employment, or nondisclosure agreement;

Legal Rights & Agreement Rules · Restriction or exception

Child exploitation, including storing CSAM, and adults seeking information from unknown minors are prohibited

You may not use the Service for any activity that exploits, harms or threatens children, including producing, sharing, uploading or storing child sexual abuse or exploitation material or other content harmful to children. If you are an adult, you may not request personal or other information, such as a name, home address, phone number, picture or school, from a minor you do not personally know. A minor here means anyone under 18 or under the age local law defines.

Supporting quotations

engage in any activity that exploits, harms or threatens children in any way, including without limitation producing, sharing, uploading or storing Child Sexual Abuse Material (CSAM), Child Sexual Exploitation Material (CSEM) or any other content harmful to children;

if you are an adult, request personal or other information from a minor (any person under the age of 18 or such other age as local law defines as a minor) who is not personally known to you

Account & Service Control · Restriction or exception

No stalking or harassment, and no impersonation; Apple may block accounts or addresses that impersonate

You may not use the Service to stalk, harass, threaten or harm anyone. You may not impersonate or misrepresent yourself as another person (including celebrities), an entity, another iCloud user, an Apple employee or a civic or government leader, or misrepresent your affiliation. Apple may reject or block any account or email address that could be considered an impersonation or a misappropriation of someone else's name or identity.

Supporting quotations

stalk, harass, threaten or harm another;

you may not impersonate or misrepresent yourself as another person (including celebrities), entity, another iCloud user, an Apple employee, or a civic or government leader, or otherwise misrepresent your affiliation with a person or entity

Apple reserves the right to reject or block any Account or email address which could be deemed to be an impersonation or misrepresentation of your identity, or a misappropriation of another person’s name or identity

Security & Safeguards · Restriction or exception

No spam, spoofing, malware, scraping or disrupting iCloud's servers and networks

You may not send unsolicited or unauthorized email, advertising, spam or chain letters; forge email or packet headers to mislead recipients about where Content came from; upload or send viruses or other harmful code; or interfere with or disrupt the Service or connected servers and networks, including by accessing the Service through automated means such as scripts or web crawlers or by unauthorized access to or monitoring of data or traffic.

Supporting quotations

post, send, transmit or otherwise make available any unsolicited or unauthorized email, messages, advertising, promotional materials, junk mail, spam, or chain letters, including, without limitation, bulk commercial advertising and informational announcements;

forge any TCP-IP packet header or any part of the header information in an email or a news group posting, or otherwise putting information in a header designed to mislead recipients as to the origin of any Content transmitted through the Service (“spoofing”);

upload, post, email, transmit, store or otherwise make available any material that contains viruses or any other computer code, files or programs designed to harm, interfere or limit the normal operation of the Service (or any part thereof), or any other computer software or hardware;

interfere with or disrupt the Service (including accessing the Service through any automated means, like scripts or web crawlers), or any servers or networks connected to the Service

Legal Rights & Agreement Rules · Restriction or exception

No illegal activity, and no gathering other users' personal information for prohibited purposes

You may not use the Service to plan or engage in any illegal activity, or to gather and store personal information about other users for use in any of the prohibited activities listed in this section.

Supporting quotations

plan or engage in any illegal activity; and/or

gather and store personal information on any other users of the Service to be used in connection with any of the foregoing prohibited activities.

Qualifications & exceptions

The data-gathering prohibition is tied to use in connection with the listed prohibited activities.

Content & IP Rights · Permission or license

Apple may screen, modify or remove content without notice, and has no duty to screen others' content

Apple says it uses proportionate systems, described in Section E, to swiftly remove access to illegal Content once it is alerted to or becomes aware of it. Except as the agreement expressly states or applicable law requires, Apple is not responsible to you for Content provided by others and has no duty to screen it. Apple may nonetheless decide at any time whether Content is legal, appropriate and compliant, and may screen, move, refuse, modify or remove Content without prior notice and in its sole discretion if it violates applicable law or this agreement or is otherwise objectionable.

Supporting quotations

Apple uses proportionate systems and processes designed as described below in Section E to swiftly remove access to illegal Content upon being alerted to or becoming aware of illegal Content on the Service.

except as expressly described in this Agreement or as specifically required by applicable law, Apple is not responsible or liable to you in any way for any Content provided by others and has no duty to screen such Content.

However, Apple reserves the right at all times to determine whether Content is legal, appropriate and in compliance with this Agreement, and may screen, move, refuse, modify and/or remove Content at any time, without prior notice and in its sole discretion, if such Content is found to be in violation of applicable law, this Agreement or is otherwise objectionable.

Qualifications & exceptions

Removal applies to Content found to violate applicable law or this agreement, or that is otherwise objectionable; Apple's lack of liability is subject to express terms and applicable law.

Cross-references

related (model-proposed): Apple may apply blocking and sharing controls designed to limit illegal content such as child abuse material — references: The removal clause says Apple's systems for removing illegal content are described in Section E, where the blocking and sharing controls appear.

Retention & Deletion · Restriction or exception

You are responsible for keeping your own backup of important iCloud content

You are responsible for backing up any important documents, images or other Content you store or access through the Service to your own computer or another device. Apple says it will use reasonable skill and due care but does not guarantee that stored Content will not suffer inadvertent damage, corruption or loss.

Supporting quotations

You are responsible for backing up, to your own computer or other device, any important documents, images or other Content that you store or access via the Service.

Apple shall use reasonable skill and due care in providing the Service, but Apple does not guarantee or warrant that any Content you may store or access through the Service will not be subject to inadvertent damage, corruption or loss.

Sharing & Disclosure · Permission or license

Apple may access, preserve and disclose your account information and content to authorities or third parties

Apple may take steps it believes are reasonably necessary to enforce or verify compliance with this agreement. You agree that Apple may, without liability to you, access, use, preserve or disclose your account information and any Content to law enforcement, government officials or a third party if legally required, or if Apple believes in good faith this is reasonably necessary to comply with legal process or a request, enforce this agreement including investigating possible violations, address security, fraud or technical issues, or protect the rights, property or safety of Apple, its users, a third party or the public as required or permitted by law.

Supporting quotations

Apple reserves the right to take steps Apple believes are reasonably necessary or appropriate to enforce and/or verify compliance with any part of this Agreement.

You acknowledge and agree that Apple may, without liability to you, access, use, preserve and/or disclose your Account information and any Content to law enforcement authorities, government officials, and/or a third party, as Apple believes is reasonably necessary or appropriate, if legally required to do so or if Apple has a good faith belief that such access, use, disclosure, or preservation is reasonably necessary to:

(a) comply with legal process or request; (b) enforce this Agreement, including investigation of any potential violation thereof; (c) detect, prevent or otherwise address security, fraud or technical issues; or (d) protect the rights, property or safety of Apple, its users, a third party, or the public as required or permitted by law.

Qualifications & exceptions

Disclosure is tied to legal requirement or Apple's good-faith belief that it is reasonably necessary for the four listed purposes.

Use & Processing · Company practice

Apple may apply blocking and sharing controls designed to limit illegal content such as child abuse material

Apple has developed systems and processes designed to protect users from illegal content and may apply them to the Service. They might include blocking functions and controls on sharing Content between users, designed to minimize how long serious illegal content, including child sexual exploitation and abuse content, stays on the Service.

Supporting quotations

Apple has developed systems and processes designed to protect users from illegal content which Apple may apply to the Service.

Such processes might include blocking functions and controls on sharing Content between users which are designed to minimize the time serious illegal content, including child sexual exploitation and abuse content, may be present on the Service.

Qualifications & exceptions

Apple may apply these systems; the processes might include the listed controls.

Not stated here

The agreement does not describe how these systems detect illegal content.

Content & IP Rights · Permission or license

Consistent with its privacy policy, Apple may remove content that is illegal, violating or harmful to children

This section repeats that Apple has no duty to screen others' Content except where the law specifically requires it. It adds that, consistent with Apple's privacy policy, Apple may at any time decide whether Content is legal, appropriate and compliant, and may screen, move, refuse, modify or remove it without prior notice and in its sole discretion if it is found to be illegal, in violation of this agreement, harmful to children or otherwise objectionable.

Supporting quotations

You acknowledge that Apple is not responsible or liable in any way for any Content provided by others and has no duty to screen such Content except as specifically required under applicable law.

However, consistent with Apple's privacy policy, Apple reserves the right at all times to determine whether Content is legal, appropriate and in compliance with this Agreement, and may screen, move, refuse, modify and/or remove Content at any time, without prior notice and in its sole discretion, if such Content is found to be illegal, in violation of this Agreement, harmful to children or is otherwise objectionable.

Not stated here

Apple's privacy policy is referenced but not supplied here.

Content & IP Rights · Procedure

Copyright complaints go to Apple's Copyright Agent; repeat infringers may lose their accounts

If you believe someone using the Service has infringed Content you hold copyright in, you can contact Apple's Copyright Agent as described in Apple's Copyright Policy. Apple may, in its sole discretion, suspend or terminate the accounts of users found to be repeat infringers.

Supporting quotations

If you believe that any Content in which you claim copyright has been infringed by anyone using the Service, please contact Apple’s Copyright Agent as described in our Copyright Policy at https://www.apple.com/legal/trademark/claimsofcopyright.html.

Apple may, in its sole discretion, suspend and/or terminate Accounts of users that are found to be repeat infringers.

Content & IP Rights · Permission or license

Content you share publicly or with others grants Apple a free worldwide license for that purpose

Apple does not claim ownership of Content you submit, except material Apple licenses to you. But when you submit or post Content to areas of the Service accessible to the public or to users you agree to share with, you give Apple a worldwide, royalty-free, non-exclusive license to use, distribute, reproduce, modify, adapt, publish, translate, publicly perform and display it on the Service, solely for the purpose for which you submitted it, without compensation. You also promise the Content is your responsibility, does not infringe others' rights or the law, and that you own it or have the rights to distribute it.

Supporting quotations

Except for material we may license to you, Apple does not claim ownership of the materials and/or Content you submit or make available on the Service.

However, by submitting or posting such Content on areas of the Service that are accessible by the public or other users with whom you consent to share such Content, you grant Apple a worldwide, royalty-free, non-exclusive license to use, distribute, reproduce, modify, adapt, publish, translate, publicly perform and publicly display such Content on the Service solely for the purpose for which such Content was submitted or made available, without any compensation or obligation to you.

By submitting or posting such Content on areas of the Service that are accessible by the public or other users, you are representing that you are the owner of such material and/or have all necessary rights, licenses, and authorization to distribute it.

Qualifications & exceptions

The license covers Content in areas accessible to the public or to users you consent to share with, and is limited to use on the Service for the purpose the Content was submitted.

Content & IP Rights · Permission or license

Apple may transmit and technically modify your content to deliver it across networks and devices

To provide the Service and make your Content available, Apple may send your Content across various public networks and media and change it to meet the technical requirements of connecting networks, devices or computers. You agree the license in this section allows this.

Supporting quotations

You understand that in order to provide the Service and make your Content available thereon, Apple may transmit your Content across various public networks, in various media, and modify or change your Content to comply with technical requirements of connecting networks or devices or computers.

Qualifications & exceptions

Modification is for complying with technical requirements of connecting networks, devices or computers.

Content & IP Rights · Restriction or exception

You get no rights in Apple's trademarks and must not remove proprietary notices

Apple, iCloud and related logos and marks are Apple trademarks, and other marks used with the Service belong to their owners. You receive no right or license in any of them, and you agree not to remove, obscure or alter any trademark, copyright or other proprietary notices in the Service.

Supporting quotations

You are granted no right or license in any of the aforesaid trademarks, and further agree that you shall not remove, obscure, or alter any proprietary notices (including trademark and copyright notices) that may be affixed to or contained within the Service.

Content & IP Rights · Restriction or exception

Apple owns the Service and its software; use beyond what the agreement permits is prohibited

Apple and its licensors own all rights, title and interest in the Service, including its graphics, interface, scripts and any software provided with it (the Software), and all related intellectual property. The Service contains proprietary and confidential information, which you may use only to use the Service in line with this agreement, and no part of the Service may be reproduced except as these terms expressly allow. Using the Software or any part of the Service beyond what the agreement permits is strictly prohibited and may expose you to civil and criminal penalties, including damages for copyright infringement.

Supporting quotations

You acknowledge and agree that Apple and/or its licensors own all legal right, title and interest in and to the Service, including but not limited to graphics, user interface, the scripts and software used to implement the Service, and any software provided to you as a part of and/or in connection with the Service (the “Software”), including any and all intellectual property rights that exist therein, whether registered or not, and wherever in the world they may exist.

You agree that you will not use such proprietary information or materials in any way whatsoever except for use of the Service in compliance with this Agreement. No portion of the Service may be reproduced in any form or by any means, except as expressly permitted in these terms.

THE USE OF THE SOFTWARE OR ANY PART OF THE SERVICE, EXCEPT FOR USE OF THE SERVICE AS PERMITTED IN THIS AGREEMENT, IS STRICTLY PROHIBITED AND INFRINGES ON THE INTELLECTUAL PROPERTY RIGHTS OF OTHERS AND MAY SUBJECT YOU TO CIVIL AND CRIMINAL PENALTIES, INCLUDING POSSIBLE MONETARY DAMAGES, FOR COPYRIGHT INFRINGEMENT.

Data Access & Collection · Permission or license

Public Beta is voluntary; Apple may use account and device information to enroll you and check eligibility

Apple may offer new or updated iCloud features as Beta Features in a Public Beta Program to get feedback on them. Participation is voluntary, and Apple is not obliged to provide any Beta Features. Apple may collect and use information from your account, devices and peripherals to enroll you in a program or decide whether you are eligible. Beta Features are governed by this agreement plus any separate license terms that come with them.

Supporting quotations

You understand and agree that your participation in the Program is voluntary and does not create a legal partnership, agency, or employment relationship between you and Apple, and that Apple is not obligated to provide you with any Beta Features.

You understand and agree that Apple may collect and use information from your Account, devices and peripherals in order to enroll you in a Program and/or determine your eligibility to participate.

Your use of the Beta Features and participation in the Program is governed by this Agreement and any additional license terms that may separately accompany the Beta Features.

Qualifications & exceptions

The stated purpose of this collection is enrolling you and determining eligibility for a beta program.

Legal Rights & Agreement Rules · Restriction or exception

Beta features are as-is, may cause data loss and may not be reversible; you bear the risks and costs

Once you enroll, you may be unable to go back to the non-beta version of a feature, and even if you can, you may not be able to move data created in the beta back. Beta Features are provided as is and as available and may contain errors that cause failures, corruption or loss of data on your device and connected peripherals. Apple strongly encourages backing up first. You use Beta Features at your sole risk and assume all risks and costs of participating, including internet fees, backup expenses and damage to equipment or data. Apple may change or end the program, with or without notice, and may revoke your participation at any time.

Supporting quotations

You understand that once you enroll in a Program you may be unable to revert to the earlier non-beta version of a given Beta Feature. In the event such reversion is possible, you may not be able to migrate data created within the Beta Feature back to the earlier non-beta version.

The Beta Features are provided on an “AS IS” and “AS AVAILABLE” basis and may contain errors or inaccuracies that could cause failures, corruption or loss of data and/or information from your device and from peripherals (including, without limitation, servers and computers) connected thereto.

YOU ASSUME ALL RISKS AND ALL COSTS ASSOCIATED WITH YOUR PARTICIPATION IN ANY PROGRAM, INCLUDING, WITHOUT LIMITATION, ANY INTERNET ACCESS FEES, BACKUP EXPENSES, COSTS INCURRED FOR THE USE OF YOUR DEVICE AND PERIPHERALS, AND ANY DAMAGE TO ANY EQUIPMENT, SOFTWARE, INFORMATION OR DATA.

Apple reserves the right to modify the terms, conditions or policies of the Program (including ceasing the Program) at any time with or without notice, and may revoke your participation in the Program at any time.

Content & IP Rights · Permission or license

Apple may use any beta feedback you give for any purpose unless a separate written agreement says otherwise

As part of a beta program Apple gives you the chance to submit comments, suggestions or other feedback. Unless a separate written agreement says otherwise, Apple is free to use any feedback you provide for any purpose. Apple has no obligation to release a commercial version of a Beta Feature, and any commercial version may differ.

Supporting quotations

You agree that in the absence of a separate written agreement to the contrary, Apple will be free to use any feedback you provide for any purpose.

You acknowledge that Apple has no obligation to provide a commercial version of the Beta Features, and that should such a commercial version be made available, it may have features or functionality different than that contained in the Beta Features.

Qualifications & exceptions

Applies absent a separate written agreement to the contrary.

Legal Rights & Agreement Rules · Restriction or exception

You must follow U.S. and other export laws and not upload controlled data such as ITAR material

Using the Service and Software, including transferring or uploading data or software, may be subject to U.S. and other countries' export and import laws, and you agree to comply with them. The Software may not be exported to U.S.-embargoed countries or to people on U.S. Treasury or Commerce Department restricted lists, and by using it you confirm you are not in such a country or on such a list. You may not use the Service for purposes U.S. law prohibits, such as developing missiles or nuclear, chemical or biological weapons, and you may not upload data or software covered by the International Traffic in Arms Regulations or that needs prior written government export authorization, such as certain encryption software, without that authorization. This commitment survives termination.

Supporting quotations

You agree to comply with all applicable export and import laws and regulations.

By using the Software or Service, you represent and warrant that you are not located in any such country or on any such list.

You further agree not to upload to your Account any data or software that is: (a) subject to International Traffic in Arms Regulations; or (b) that cannot be exported without prior written government authorization, including, but not limited to, certain types of encryption software and source code, without first obtaining that authorization.

Account & Service Control · Company practice

Apple may automatically download and install software updates to keep the Service working

Apple may update the software the Service uses from time to time. To keep using the Service, those updates, which can include bug fixes, feature changes or entirely new versions, may be automatically downloaded and installed on your device or computer.

Supporting quotations

In order to continue your use of the Service, such updates may be automatically downloaded and installed onto your device or computer. These updates may include bug fixes, feature enhancements or improvements, or entirely new versions of the Software.

Account & Service Control · User right or choice

You can close your account at any time, but deletion may be irreversible and cuts off linked services

You may terminate your account or stop using the Service at any time. To stop using iCloud on a device, sign out of iCloud in Settings; to terminate your account and delete your iCloud Content, follow the directions on Apple's support page. If you terminate your account and delete your Content, you lose access to other Apple and third-party products and services you set up with that account, and this may not be reversible.

Supporting quotations

You may terminate your Account and/or stop using the Service at any time.

If you terminate your Account and delete your Content stored in iCloud, you will not have access to other Apple or third-party products and services that you set up with that Account. This action may be non-reversible.

Charges & Financial Obligations · Restriction or exception

Fees already paid are not refunded when you terminate, except where the agreement says otherwise

Fees you paid before terminating are nonrefundable, including fees paid in advance for the billing year in which you terminate, unless the agreement expressly allows otherwise. Elsewhere it does: the 14-day withdrawal right and the pro rata refunds after material adverse changes or Apple-initiated termination. Terminating your account does not cancel any fees or charges you already owe.

Supporting quotations

Any fees paid by you prior to your termination are nonrefundable (except as expressly permitted otherwise by this Agreement), including any fees paid in advance for the billing year during which you terminate.

Termination of your Account shall not relieve you of any obligation to pay any accrued fees or charges.

Qualifications & exceptions

Subject to refunds the agreement expressly provides elsewhere.

Account & Service Control · Permission or license

Apple may suspend or terminate your account without notice for listed reasons, with a 30-day cure for minor breaches

Apple may at any time, in certain circumstances and without prior notice, immediately terminate or suspend all or part of your account or access. Causes include violating this agreement or referenced policies, your own request, a law enforcement, court or government request or order, the Service becoming unlawful for you, unexpected technical or security problems, fraudulent or illegal activity, and failure to pay fees. For a non-material breach, Apple may terminate only after 30 days' notice and only if you have not fixed the breach in that time. Apple decides in its sole discretion and is not responsible for resulting damages.

Supporting quotations

Apple may at any time, under certain circumstances and without prior notice, immediately terminate or suspend all or a portion of your Account and/or access to the Service.

Cause for such termination shall include: (a) violations of this Agreement or any other policies or guidelines that are referenced herein and/or posted on the Service; (b) a request by you to cancel or terminate your Account; (c) a request and/or order from law enforcement, a judicial body, or other government agency; (d) where provision of the Service to you is or may become unlawful; (e) unexpected technical or security issues or problems; (f) your participation in fraudulent or illegal activities; or (g) failure to pay any fees owed by you in relation to the Service

provided that in the case of non-material breach, Apple will be permitted to terminate only after giving you 30 days’ notice and only if you have not cured the breach within such 30-day period.

Any such termination or suspension shall be made by Apple in its sole discretion and Apple will not be responsible to you or any third party for any damages that may result or arise out of such termination or suspension of your Account and/or access to the Service.

Qualifications & exceptions

For non-material breaches, termination requires 30 days' notice and an uncured breach.

Retention & Deletion · Permission or license

Apple may close accounts inactive for one year, or on discontinuing iCloud, after 30 days' email notice

Apple may terminate your account with 30 days' prior notice by email to your account address if the account has been inactive for one year or if Apple generally discontinues the Service or part of it. Notice of a general discontinuance may be skipped where giving it would not be reasonable because of legal or government action, security, privacy or technical-integrity concerns, preventing disruption to other users, or events outside Apple's control. If Apple terminates in these cases, it refunds any prepaid fees for your current paid term on a pro rata basis.

Supporting quotations

In addition, Apple may terminate your Account upon 30 days’ prior notice via email to the address associated with your Account if (a) your Account has been inactive for one (1) year; or (b) there is a general discontinuance of the Service or any part thereof.

Notice of general discontinuance of service will be provided as set forth herein, unless it would not be reasonable to do so due to circumstances arising from legal, regulatory, or governmental action;

In the event of such termination, Apple will provide you with a pro rata refund of any pre-payment for your then-current paid term.

Qualifications & exceptions

One year of inactivity or a general discontinuance is required; 30 days' email notice applies, with listed exceptions for discontinuance notice.

Cross-references

narrows (model-proposed): Fees already paid are not refunded when you terminate, except where the agreement says otherwise — exception_to: When Apple terminates for inactivity or discontinuance it refunds prepaid fees pro rata, another express exception to the nonrefundable-fees rule.

Retention & Deletion · Company practice

After termination you may lose all iCloud data and email addresses, and Apple deletes account data after a time

When your account is terminated you may lose all access to the Service, including your account, data stored in iCloud, iCloud email addresses and other Content. After a period of time, Apple will delete the information and data stored in or as part of your account. Any Service components you used under separate software licenses also end according to those licenses.

Supporting quotations

Upon termination of your Account you may lose all access to the Service and any portions thereof, including, but not limited to, your Account, your data stored in iCloud, iCloud email addresses, and other Content.

In addition, after a period of time, Apple will delete information and data stored in or as a part of your Account.

Not stated here

The agreement does not state how long Apple keeps account data after termination before deleting it.

Legal Rights & Agreement Rules · Restriction or exception

Apple is not responsible for third-party sites, materials or content linked from iCloud

Parts of the Service may include third-party materials or links to other websites and resources. Because Apple may have no control over them, Apple is not responsible for their availability, does not endorse or warrant their accuracy, and is not liable for any content, advertising, products or materials on them, or for damages you incur from using or relying on them.

Supporting quotations

Certain Content, components or features of the Service may include materials from third parties and/or hyperlinks to other web sites, resources or Content.

you acknowledge and agree that Apple is not responsible for the availability of such sites or resources, and does not endorse or warrant the accuracy of any such sites or resources, and shall in no way be liable or responsible for any Content, advertising, products or materials on or available from such sites or resources.

You further acknowledge and agree that Apple shall not be responsible or liable in any way for any damages you incur or allege to have incurred, either directly or indirectly, as a result of your use and/or reliance upon any such Content, advertising, products or materials on or available from such sites or resources.

Legal Rights & Agreement Rules · Restriction or exception

iCloud is provided as is, subject only to Apple's promise of reasonable skill and care and local consumer law

Apple promises to use reasonable skill and due care in providing the Service, and the disclaimers are subject to that promise. Otherwise the Service is provided as is and as available, and Apple and its affiliates and partners disclaim all express or implied warranties, including merchantability, fitness for a particular purpose and non-infringement, and make no warranty that the Service will meet your needs, be timely, secure or error-free, give accurate information or have its software defects fixed. Some jurisdictions do not allow excluding certain warranties, so some exclusions may not apply to you; for example, consumers in Australia keep their statutory rights under the Australian Consumer Law, including the consumer guarantees.

Supporting quotations

SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES, AS SUCH, TO THE EXTENT SUCH EXCLUSIONS ARE SPECIFICALLY PROHIBITED BY APPLICABLE LAW, SOME OF THE EXCLUSIONS SET FORTH BELOW MAY NOT APPLY TO YOU.

FOR EXAMPLE, FOR CONSUMERS IN AUSTRALIA, NOTHING IN THIS LICENSE AFFECTS, NOR IS INTENDED TO AFFECT, YOUR STATUTORY RIGHTS UNDER THE AUSTRALIAN CONSUMER LAW (INCLUDING THE CONSUMER GUARANTEES).

APPLE SHALL USE REASONABLE SKILL AND DUE CARE IN PROVIDING THE SERVICE. THE FOLLOWING DISCLAIMERS ARE SUBJECT TO THIS EXPRESS WARRANTY.

YOU EXPRESSLY UNDERSTAND AND AGREE THAT THE SERVICE IS PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS.

EXPRESSLY DISCLAIM ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

Qualifications & exceptions

Disclaimers are subject to the express warranty of reasonable skill and due care.
Exclusions do not apply where applicable law specifically prohibits them, including Australian Consumer Law rights.

Cross-references

qualifies (model-proposed): Apple may take iCloud offline indefinitely and does not guarantee it is free from hacking or data loss — qualifies: The disclaimers about interruptions and security intrusions are subject to Apple's express warranty of reasonable skill and due care and to laws that prohibit such exclusions.

Security & Safeguards · Restriction or exception

Apple may take iCloud offline indefinitely and does not guarantee it is free from hacking or data loss

Apple does not guarantee that your use of the Service will be uninterrupted or error-free, and you agree Apple may remove the Service for indefinite periods or cancel it under this agreement. Apple also does not guarantee the Service will be free from loss, corruption, attack, viruses, interference, hacking or other security intrusions, and disclaims liability for them. These disclaimers remain subject to Apple's promise of reasonable skill and care and to laws that prohibit such exclusions.

Supporting quotations

APPLE DOES NOT GUARANTEE, REPRESENT, OR WARRANT THAT YOUR USE OF THE SERVICE WILL BE UNINTERRUPTED OR ERROR-FREE, AND YOU AGREE THAT FROM TIME TO TIME APPLE MAY REMOVE THE SERVICE FOR INDEFINITE PERIODS OF TIME, OR CANCEL THE SERVICE IN ACCORDANCE WITH THE TERMS OF THIS AGREEMENT.

APPLE DOES NOT REPRESENT OR GUARANTEE THAT THE SERVICE WILL BE FREE FROM LOSS, CORRUPTION, ATTACK, VIRUSES, INTERFERENCE, HACKING, OR OTHER SECURITY INTRUSION, AND APPLE DISCLAIMS ANY LIABILITY RELATING THERETO.

Qualifications & exceptions

Subject to the express warranty of reasonable skill and due care and to jurisdictions that prohibit these exclusions.

Legal Rights & Agreement Rules · Restriction or exception

Downloads are at your own risk, and iCloud is not suitable where errors could cause death or injury

Anything you download or obtain through the Service is at your own discretion and risk, and you alone are responsible for resulting damage to your device or loss of data. The Service is not intended or suitable for situations where failures, delays or errors in its content or data could lead to death, personal injury or severe physical or environmental damage.

Supporting quotations

ANY MATERIAL DOWNLOADED OR OTHERWISE OBTAINED THROUGH THE USE OF THE SERVICE IS ACCESSED AT YOUR OWN DISCRETION AND RISK, AND YOU WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR DEVICE, COMPUTER, OR LOSS OF DATA THAT RESULTS FROM THE DOWNLOAD OF ANY SUCH MATERIAL.

YOU FURTHER ACKNOWLEDGE THAT THE SERVICE IS NOT INTENDED OR SUITABLE FOR USE IN SITUATIONS OR ENVIRONMENTS WHERE THE FAILURE OR TIME DELAYS OF, OR ERRORS OR INACCURACIES IN, THE CONTENT, DATA OR INFORMATION PROVIDED BY THE SERVICE COULD LEAD TO DEATH, PERSONAL INJURY, OR SEVERE PHYSICAL OR ENVIRONMENTAL DAMAGE.

Legal Rights & Agreement Rules · Restriction or exception

Apple excludes liability for damages including lost or deleted data, except for its negligence, fraud or injury

Apple and its affiliates, staff, partners and licensors are not liable to you for any direct, indirect, incidental, special, consequential or exemplary damages, including lost profits, goodwill, use or data, arising from using or being unable to use the Service, changes to or ending of the Service, unauthorized access to or alteration of your data, deletion, corruption or failure to store or send your data, third parties' conduct on the Service, or any other matter relating to the Service. These limits do not apply to loss caused by Apple's failure to use reasonable skill and due care, its gross negligence, wilful misconduct or fraud, or to death or personal injury. Where applicable law specifically prohibits such exclusions, some may not apply to you.

Supporting quotations

TO THE EXTENT SUCH EXCLUSIONS OR LIMITATIONS ARE SPECIFICALLY PROHIBITED BY APPLICABLE LAW, SOME OF THE EXCLUSIONS OR LIMITATIONS SET FORTH BELOW MAY NOT APPLY TO YOU.

THE FOLLOWING LIMITATIONS DO NOT APPLY IN RESPECT OF LOSS RESULTING FROM (A) APPLE’S FAILURE TO USE REASONABLE SKILL AND DUE CARE; (B) APPLE’S GROSS NEGLIGENCE, WILFUL MISCONDUCT OR FRAUD; OR (C) DEATH OR PERSONAL INJURY.

SHALL NOT BE LIABLE TO YOU FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR EXEMPLARY DAMAGES, INCLUDING, BUT NOT LIMITED TO, DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, DATA, COST OF PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES, OR OTHER INTANGIBLE LOSSES (EVEN IF APPLE HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES)

(III) THE UNAUTHORIZED ACCESS TO OR ALTERATION OF YOUR TRANSMISSIONS OR DATA; (IV) THE DELETION OF, CORRUPTION OF, OR FAILURE TO STORE AND/OR SEND OR RECEIVE YOUR TRANSMISSIONS OR DATA ON OR THROUGH THE SERVICE;

Qualifications & exceptions

Carve-outs: Apple's failure to use reasonable skill and due care; gross negligence, wilful misconduct or fraud; death or personal injury.
Some exclusions may not apply where specifically prohibited by applicable law.

Legal Rights & Agreement Rules · Restriction or exception

In Japan, liability limits do not cover Apple's intentional misconduct or gross negligence

Notwithstanding anything else in the agreement, if Japan's Consumer Contract Act applies, the terms limiting Apple's liability for breach of contract or tort do not apply to damage caused by Apple's intentional misconduct or gross negligence.

Supporting quotations

NOTWITHSTANDING ANY OTHER TERMS IN THIS AGREEMENT, IF THE CONSUMER CONTRACT ACT OF JAPAN APPLIES, TERMS THAT LIMIT APPLE’S LIABILITY FOR DAMAGES ARISING FROM BREACH OF CONTRACT OR TORT COMMITTED BY APPLE SHALL NOT APPLY IF SUCH DAMAGE IS DUE TO APPLE’S INTENTIONAL MISCONDUCT OR GROSS NEGLIGENCE.

Qualifications & exceptions

Applies only where the Consumer Contract Act of Japan applies.

Cross-references

narrows (model-proposed): Apple excludes liability for damages including lost or deleted data, except for its negligence, fraud or injury — exception_to: Where Japan's Consumer Contract Act applies, the liability limits do not cover Apple's intentional misconduct or gross negligence.

Legal Rights & Agreement Rules · Restriction or exception

You must indemnify Apple for claims about your content, use or violations, including all use of your account

To the extent the law allows, you agree to defend, indemnify and hold harmless Apple and its affiliates, staff, partners, contractors and licensors from third-party claims, including reasonable attorneys' fees, arising from your Content, your use of the Service, your violations of this agreement or of others' rights, or reasonable action Apple takes in investigating or deciding on a suspected violation. The agreement says this means you cannot sue Apple over its reasonable decisions to remove or refuse Content, warn you, or suspend or terminate your access during or after such an investigation. You are responsible for all use of your account and must indemnify Apple for claims arising from it, whether or not you authorized that use. This obligation survives termination.

Supporting quotations

To the extent not prohibited by law, you agree to defend, indemnify and hold Apple, its affiliates, subsidiaries, directors, officers, employees, agents, partners, contractors, and licensors harmless from any claim or demand, including reasonable attorneys’ fees, made by a third party, relating to or arising from:

This means that you cannot sue Apple, its affiliates, subsidiaries, directors, officers, employees, agents, partners, contractors, and licensors as a result of its decision, acting reasonably, to remove or refuse to process any information or Content, to warn you, to suspend or terminate your access to the Service, or to take any other action during the investigation of a suspected violation or as a result of Apple’s conclusion that a violation of this Agreement has occurred.

You agree to comply with this Agreement and to defend, indemnify and hold harmless Apple from and against any and all claims and demands arising from usage of your Account, whether or not such usage is expressly authorized by you.

Qualifications & exceptions

Applies to the extent not prohibited by law.
The waiver covers Apple's actions taken while acting reasonably.

Account & Service Control · Procedure

Apple can send notices, including changes to the agreement, by email, iMessage, SMS, mail or website posting

Apple may give you notices about the Service, including changes to this agreement, by email to your iCloud address or another address on your account, by iMessage or SMS, by regular mail, or by posting on its website or in the Service.

Supporting quotations

Apple may provide you with notices regarding the Service, including changes to this Agreement, by email to your iCloud email address (and/or other alternate email address associated with your Account if provided), iMessage or SMS, by regular mail, or by postings on our website and/or the Service.

Legal Rights & Agreement Rules · Procedure

Users in India can raise IT Rules grievances about iCloud with a named grievance officer via webform

If you are in India, you can send grievances or complaints under India's Information Technology (Intermediary Guidelines) Rules, 2021 to Apple's designated grievance officer through a webform. Only grievances falling within those Rules and relating to iCloud are handled through that route.

Supporting quotations

If you are located in India, pursuant to “The Information Technology (Guidelines for Intermediaries) Rules, 2021”, please refer your grievance/complaint to the following grievance officer:

For matters relevant under "Intermediary Guidelines”:

Grievance Officer: Nikhil Pai

Webform: Apple.co/IndiaGrievanceIntermediaries

Please note that only the grievances falling within the Information Technology (Intermediary Guidelines) Rules, 2021, pertaining to iCloud will be addressed via the links to the grievance officer webform.

Qualifications & exceptions

Applies to users located in India and only to grievances within the 2021 Intermediary Guidelines Rules pertaining to iCloud.

Legal Rights & Agreement Rules · Restriction or exception

California law and Santa Clara County courts govern by default; the UN sales convention is excluded

Except as the following overrides provide, this agreement is governed by California law, without its conflict-of-law rules, and you and Apple submit to the exclusive jurisdiction of the courts in Santa Clara County, California, for disputes arising from the agreement. The United Nations Convention on the International Sale of Goods does not apply.

Supporting quotations

Except to the extent expressly provided in the following paragraph, this Agreement and the relationship between you and Apple shall be governed by the laws of the State of California, excluding its conflicts of law provisions.

You and Apple agree to submit to the personal and exclusive jurisdiction of the courts located within the county of Santa Clara, California, to resolve any dispute or claim arising from this Agreement.

Specifically excluded from application to this Agreement is that law known as the United Nations Convention on the International Sale of Goods.

Qualifications & exceptions

Default rule; overridden for certain non-U.S. citizens (see the governing-law override card).

Legal Rights & Agreement Rules · Restriction or exception

Some non-U.S. citizens get local law: EU, UK, Swiss, Norwegian and Icelandic citizens use home courts; Japan uses Tokyo

The California default is replaced only if all four conditions hold: you are not a U.S. citizen, do not live in the U.S., are not using the Service from the U.S., and are a citizen of a listed country. In that case the listed law governs and you submit to the non-exclusive jurisdiction of the listed courts. For citizens of an EU country, the United Kingdom, Switzerland, Norway or Iceland, the law and courts of your usual place of residence apply. For citizens of Japan, Japanese law applies and the forum is Tokyo.

Supporting quotations

If (a) you are not a U.S. citizen; (b) you do not reside in the U.S.; (c) you are not accessing the Service from the U.S.; and (d) you are a citizen of one of the countries identified below, you hereby agree that any dispute or claim arising from this Agreement shall be governed by the applicable law set forth below, without regard to any conflict of law provisions, and you hereby irrevocably submit to the non-exclusive jurisdiction of the courts located in the state, province or country identified below whose law governs:

If you are a citizen of any European Union country or the United Kingdom, Switzerland, Norway or Iceland, the governing law and forum shall be the laws and courts of your usual place of residence.

If you are a citizen of Japan, the governing law shall be Japanese law and the forum shall be Tokyo, Japan.

Qualifications & exceptions

All four conditions (not a U.S. citizen, not resident in the U.S., not accessing from the U.S., citizen of a listed country) must be met for the override.

Cross-references

narrows (model-proposed): California law and Santa Clara County courts govern by default; the UN sales convention is excluded — exception_to: California law and Santa Clara courts apply except as the following paragraph provides for qualifying non-U.S. citizens of listed countries.

Legal Rights & Agreement Rules · Context

This is the entire iCloud agreement; invalid parts are narrowed, and there are no third-party beneficiaries

This agreement is the entire agreement between you and Apple for the Service and replaces any earlier agreements about it, although additional terms may apply when you use affiliate services or third-party content or software. If part of it is held invalid or unenforceable, that part is read consistently with the law to reflect the parties' original intent as closely as possible, and the rest stays in effect. Apple's failure to enforce a right is not a waiver, and unless the agreement expressly says otherwise there are no third-party beneficiaries.

Supporting quotations

This Agreement constitutes the entire agreement between you and Apple, governs your use of the Service and completely replaces any prior agreements between you and Apple in relation to the Service.

You may also be subject to additional terms and conditions that may apply when you use affiliate services, third-party content, or third-party software.

If any part of this Agreement is held invalid or unenforceable, that portion shall be construed in a manner consistent with applicable law to reflect, as nearly as possible, the original intentions of the parties, and the remaining portions shall remain in full force and effect.

You agree that, except as otherwise expressly provided in this Agreement, there shall be no third-party beneficiaries to this agreement.

Legal Rights & Agreement Rules · Context

Your contract is with Apple Inc. in the U.S., Apple Canada in Canada, or Apple Services LATAM in Latin America

Which Apple company you contract with depends on where you are. In the United States, including Puerto Rico, it is Apple Inc. in Cupertino, California. In Canada it is Apple Canada Inc. in Toronto. In Mexico, Central or South America, or any Caribbean country or territory other than Puerto Rico, it is Apple Services LATAM LLC in Coral Gables, Florida.

Supporting quotations

D. “Apple” as used herein means:

Apple Inc., located at One Apple Park Way, Cupertino, California 95014, for users in the United States, including Puerto Rico;

Apple Canada Inc., located at 120 Bremner Blvd., Suite 1600, Toronto ON M5J 0A8, Canada for users in Canada;

Apple Services LATAM LLC, located at 2811 Ponce de Leon Boulevard, Floor 12, Coral Gables, Florida 33134, for users in Mexico, Central or South America, or any Caribbean country or territory (excluding Puerto Rico);

Qualifications & exceptions

Entity depends on the user's region; the list continues for other regions.

Legal Rights & Agreement Rules · Context

Users elsewhere contract with Apple entities in Singapore, Japan, Australia or, by default, Ireland

The contracting Apple company continues by region: Apple Services Pte. Ltd. in Singapore for users in listed Asia-Pacific countries including South Korea, Sri Lanka, Nepal and Mongolia; iTunes K.K. in Tokyo for users in Japan; Apple Pty Limited in Sydney for users in Australia or New Zealand and their territories; and Apple Distribution International Ltd. in Cork, Ireland, for all other users.

Supporting quotations

Apple Services Pte. Ltd., located at 7 Ang Mo Kio Street 64, Singapore 569086, for users in Bhutan, Brunei, Cambodia, Fiji, Laos, Macau, Maldives, Micronesia, Mongolia, Myanmar, Nauru, Nepal, Palau, Papua New Guinea, South Korea, Solomon Islands, Sri Lanka, Tonga, and Vanuatu;

iTunes K.K., located at Roppongi Hills, 6-10-1 Roppongi, Minato-ku, Tokyo 106-6140, Tokyo for users in Japan;

Apple Pty Limited, located at Level 3, 20 Martin Place, Sydney NSW 2000, Australia, for users in Australia or New Zealand, including in any of their territories or affiliated jurisdictions; and

Apple Distribution International Ltd., located at Hollyhill Industrial Estate, Hollyhill, Cork, Republic of Ireland, for all other users.

Qualifications & exceptions

Apple Distribution International Ltd. is the default for all users not covered by a listed region.

Legal Rights & Agreement Rules · Context

Your electronic submissions bind you to agreements and payments made through the Service

You can enter agreements and make transactions electronically through the Service. Your electronic submissions count as your agreement and intent to be bound by and pay for those agreements and transactions, and this applies to all records of transactions on the Service, including cancellation notices, policies, contracts and applications. Any hardware and software needed to access and keep your electronic records is your responsibility.

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YOU ACKNOWLEDGE THAT YOUR ELECTRONIC SUBMISSIONS CONSTITUTE YOUR AGREEMENT AND INTENT TO BE BOUND BY AND TO PAY FOR SUCH AGREEMENTS AND TRANSACTIONS.

YOUR AGREEMENT AND INTENT TO BE BOUND BY ELECTRONIC SUBMISSIONS APPLIES TO ALL RECORDS RELATING TO ALL TRANSACTIONS YOU ENTER INTO ON THIS SERVICE, INCLUDING NOTICES OF CANCELLATION, POLICIES, CONTRACTS, AND APPLICATIONS.

In order to access and retain your electronic records, you may be required to have certain hardware and software, which are your sole responsibility.

Charges & Financial Obligations · Company commitment

Austria and Germany: price increases are notified, may need consent, and must track listed cost changes

For users in Austria and Germany, Apple will notify you if your subscription price rises and, where required, ask for your consent to continue. Apple may raise the price proportionately when listed costs rise, such as hosting, cloud and data center costs, labor and overhead, taxes and regulatory charges, currency movements, changes to the Service, legal compliance costs, transaction fees or other objectively verifiable cost increases, taking into account any offsetting decreases in other costs. Apple is not responsible for price increases on third-party app subscriptions.

Supporting quotations

The following additional terms apply for the regions listed below:

(a) Austria; Germany

You will be notified if the price of your subscription increases and, if required, your consent will be required to continue.

or other objectively verifiable increases in the costs of providing the Service, we may increase the subscription price proportionately, taking into account any offsetting decrease to the other cost elements in providing the subscription.

Apple is not responsible for any price increases for third-party app subscriptions.

Qualifications & exceptions

Applies only to the regions Austria and Germany.
Consent is required only where required ("if required").

Charges & Financial Obligations · Restriction or exception

Brazil: an Apple affiliate collects payments, card fees are added, and missing account details can end the account

For users in Brazil, notwithstanding other terms, Apple may use an affiliated company to collect and remit amounts you owe for your iCloud account. Your total price includes the upgrade price plus any applicable credit card fees. You are responsible for taxes that apply to you, except withholding taxes, which Apple's affiliate collects. You must provide all account information Apple requires for these transactions, and if you do not, Apple may terminate your account.

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(b) Brazil

for any charges made by Apple to you, Apple may use an affiliated company to perform activities of collection and remittances to charge any amounts owed by you in connection with your iCloud account.

In addition, your total price will include the price of the upgrade plus any applicable credit card fees.

You acknowledge and agree that if you do not provide all required account information, Apple shall have the right to terminate your account.

Qualifications & exceptions

Applies only to the region Brazil and overrides contrary terms.

Charges & Financial Obligations · Company commitment

Korea: price increases are notified and may require your consent to continue

For users in Korea, Apple will notify you if your subscription price increases and, where required, you will need to consent to continue.

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(c) Korea

You will be notified if the price of your subscription increases and, if required, your consent will be required to continue.

Qualifications & exceptions

Applies only to the region Korea; consent only where required.

Charges & Financial Obligations · Company commitment

Poland: 30 days' notice of price rises, renewal only with explicit consent, otherwise automatic cancellation

For users in Poland, Apple will notify you by email and device notification at least 30 days before your subscription price increases. The subscription renews only if you explicitly and directly consent to the new price, which takes effect on the date in the notice. If you do not consent, the subscription is automatically cancelled on the last day before the increase would take effect. Price increases may result from listed cost factors such as infrastructure, energy, labor, taxes, currency movements, Service changes, compliance costs, transaction fees, processing and data transfer costs, or other objectively verifiable cost increases.

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(d) Poland

You will be notified by email and notifications on your device at least 30 days in advance, if the price of your subscription is increasing. The subscription will be renewed only if You express an explicit and direct consent to the price change.

If you do not consent, your Subscription will be automatically cancelled on the last day before the price change would enter into effect.

or other objectively verifiable increases in the costs of providing the Service.

Qualifications & exceptions

Applies only to the region Poland.

Charges & Financial Obligations · Company practice

Renewals are charged up to 24 hours before the new period, and failed charges are retried and still owed

Unless your subscription has been cancelled, you are charged no more than 24 hours before the start of the latest subscription period. If Apple cannot charge your payment method, for example because it expired or lacks funds, and you have not cancelled, you still owe the uncollected amount and Apple will try to charge again when you update your payment information. That can shift the start of your next period and your billing date. This paragraph appears under the Poland heading of the regional additional terms, with no separate regional label.

Supporting quotations

Unless your subscription has been cancelled, you will be charged no more than twenty-four (24) hours prior to the start of the latest subscription period.

If we cannot charge your payment method for any reason (such as expiration or insufficient funds), and the subscription has not been cancelled, you remain responsible for any uncollected amounts, and we will attempt to charge the payment method as you may update your payment method information.

This may result in a change to the start of your next subscription period and may change the date on which you are billed for each period, as displayed on your receipt.

Qualifications & exceptions

Placed within the Poland additional terms; it applies to subscriptions that have not been cancelled.

Not stated here

The paragraph has no heading of its own; whether Apple intends it to apply beyond Poland is not stated.

Legal Rights & Agreement Rules · Context

Use of iCloud is also governed by Apple's separate Privacy Policy

Your use of the Service is subject to Apple's Privacy Policy, published separately on Apple's website. That policy was not supplied with this agreement, so its terms are not part of this analysis.

Supporting quotations

Your use of the Service is subject to Apple’s Privacy Policy, which is available at https://www.apple.com/legal/privacy/.

Not stated here

The Privacy Policy's content is not supplied here.

Legal Rights & Agreement Rules · Context

This version of the iCloud terms was last revised on September 14, 2026

The agreement states it was last revised on September 14, 2026. This analysis covers that version.

Supporting quotations

Last revised: September 14, 2026

iCloud Terms of Service

This agreement covers your Apple Account and iCloud, and clicking Agree accepts it

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iCloud turns on automatically at device setup and stores your Content on Apple or third-party servers

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Qualifications & exceptions

Not stated here

iCloud is for ages 13 and up, except school-requested or Family Sharing accounts

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Qualifications & exceptions

People barred under U.S. or other applicable law cannot use iCloud; region changes may be restricted

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You are responsible for compatible devices, internet access and software, and Apple may cap accounts per device

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Free storage is 5 GB (1 GB web-only); Apple may delete data over your limit after 30 days' notice

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Qualifications & exceptions

Not stated here

Use must be lawful and permitted; Apple may suspend access if your use threatens its systems

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HIPAA covered entities and business associates may not store protected health information in iCloud

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Qualifications & exceptions

Features may not be available in every country or language; you must follow local law

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Apple can change the agreement at any time, with 30 days' notice for material adverse changes, with exceptions

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Qualifications & exceptions

After a material adverse change you can terminate and get a pro rata refund of prepaid time

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Qualifications & exceptions

Cross-references

iCloud Photos automatically uploads your photos, videos, metadata and edits and syncs them to your devices

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Qualifications & exceptions

Shared Albums: invitees can copy and reshare, web links are public, and deleting does not remove copies

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Qualifications & exceptions

Shared Photo Library: items you add leave your library, any participant can delete them, and the creator's quota pays

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Qualifications & exceptions

File sharing: you choose view or edit rights, web links are public, and stopping sharing does not remove copies

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Qualifications & exceptions

Mail Drop temporarily stores large email attachments on iCloud servers outside your quota

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Qualifications & exceptions

Not stated here

Third-party apps you sign into with your Apple Account can store data in iCloud, processed by Apple for the developer

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Qualifications & exceptions

Not stated here

Family Sharing lets you share purchases, subscriptions, photos, calendars, location and Screen Time with family

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Qualifications & exceptions

Not stated here

Web-only accounts get limited features, and signing in on an Apple device can upgrade them automatically

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iCloud+ is a paid subscription for more storage and premium features, which vary by location

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Qualifications & exceptions

Private Relay routes your web traffic through two relays but can break sites or add internet-provider charges

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Hide My Email creates forwarding addresses; Apple can cap them or end an alias used in violation

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HomeKit Secure Video stores home security camera footage in iCloud on supported plans

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Custom email domains count against storage, stop receiving when full, and Apple can refuse objectionable names

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Qualifications & exceptions

Apple Invites: hosts must be 13 or older, and guests with an account can add to event albums

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Some Apple Intelligence features, including Siri AI, may be subject to usage limits

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Not stated here

Some iCloud+ features are not available in every country or region

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With two-factor authentication you consent to give a phone number and receive autodialed calls and texts

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Qualifications & exceptions