You authorize your wireless carrier to share subscriber data for fraud checks
Bank of America or Zelle may use information on file with your wireless operator to further verify your identity and protect against actual or potential fraud or unauthorized use of the Service. By using the Service you authorize your wireless operator to use or disclose subscriber account information, such as your mobile number, name, address, email, network status, customer type, mobile device identifiers and other device and subscriber status information, to Bank of America or its service providers. They may use it for the duration of your business relationship with them, solely to verify identity and help prevent fraud. The agreement points to the Zelle Privacy Policy and Bank of America's Privacy Policy for data handling.
Supporting quotations
We or Zelle® may use information on file with your wireless operator to further verify your identity and to protect against or prevent actual or potential fraud or unauthorized use of the Service.
By using the Service, you authorize your wireless operator (AT&T, T-Mobile, US Cellular, Verizon, or any other branded wireless operator) to use or disclose information related to your wireless subscriber account
(such as your mobile number, name, address, email, network status, customer type, mobile device identifiers and other device and subscriber status information)
to Bank of America or its service providers, which they may use for the duration of your business relationship with them, solely to verify your identity and help prevent fraud.
See Zelle® Privacy Policy [https://www.zellepay.com/privacy-policy] for how it treats your data.
For Bank of America’s Privacy Policy, go to our Web site at https://www.bankofamerica.com/privacy.
Qualifications & exceptions
Use is stated to be solely for identity verification and fraud prevention
Recipients are Bank of America or its service providers
Operators named: AT&T, T-Mobile, US Cellular, Verizon, or any other branded wireless operator
Whether 'them' in 'business relationship with them' refers to Bank of America, its service providers, or the wireless operator is unclear
Which service providers receive the data is not named
Contents of the Zelle and Bank of America privacy policies are not supplied
Data Access & Collection · Permission or license
Adding a mobile number means consenting to auto-dialed alert texts
You may add a mobile phone number to your profile. By doing so you certify that you are the mobile account holder or have the holder's permission to use the number for the Services, and you consent to receive alerts using auto-dialer technology and to receive text messages. Text message fees may apply depending on your carrier plan.
Supporting quotations
You have the option of adding a mobile phone number to your profile.
By adding a mobile phone number to your profile, you are certifying that you are the account holder for the mobile phone account or have the account holder's permission to use the mobile phone number for the Services.
You are also consenting to receive alerts using auto-dialer technology and to receiving text messages. Text message fees may apply depending on your mobile carrier plan.
Qualifications & exceptions
You certify you own the number or have the account holder's permission
Privacy and security practices are described in a separate privacy notice
The agreement points to Bank of America's website for information about its privacy and security practices and a link to its U.S. Consumer Privacy Notice. Those practices are not described in this section.
Supporting quotations
For information about our privacy and security practices and a link to our U.S. Consumer Privacy Notice, go to our website at
Qualifications & exceptions
Privacy practices are set out in a separate document
Not stated here
The contents of the U.S. Consumer Privacy Notice are not part of this source
Cross-references
supports (model-proposed): Privacy notices govern personal information and are part of this agreement — The Alerts section's pointer to the privacy notice (b558) connects to Section 11.F. There, the bank commits to use personal information only under its Online and U.S. Consumer Privacy Notices and incorporates those notices.
Data Access & Collection · Permission or license
Wireless carrier may share account and device data to identify you, stop fraud
By using the Services, you authorize your wireless carrier to use or disclose information about your account and your wireless device, if available, to Bank of America or its service provider. This lasts for the duration of your business relationship and is solely to help identify you or your device and to prevent fraud. The agreement points to the Online Privacy Notice and U.S. Consumer Privacy Notice for how the bank treats your data.
Supporting quotations
you authorize your wireless carrier to use or disclose information about your account and your wireless device, if available, to Bank of America or its service provider for the duration of your business relationship
solely to help identify you or your wireless device and to prevent fraud
See our Online Privacy Notice and U.S. Consumer Privacy Notice to see how we treat your data.
Qualifications & exceptions
Only if the information is available
Solely to help identify you or your device and to prevent fraud
Lasts for the duration of your business relationship
Whether 'your account' means your wireless carrier account or your bank account is not specified
Which specific account and device data is shared is not listed
The bank's service provider is not named
Contents of the referenced privacy notices are not supplied
Cross-references
supports (model-proposed): You authorize your wireless carrier to share subscriber data for fraud checks — The wireless-carrier data authorization for all Services (b643) is repeated, with a more detailed list of data, for Zelle in Section 4 (b267). Both limit use to identity verification and fraud prevention.
Data Access & Collection · Company practice
Erica interactions are recorded and transcribed and may be used to personalize
Using Erica means speaking aloud or writing messages to it, and once you start an interaction Bank of America records and transcribes it. Personal information collected through Erica is governed by the U.S. Consumer Privacy Notice and Online Privacy Notice; for example, the bank may use recordings and interactions to improve the service or use data to personalize your experience "as described in Section D." The agreement says you should not share confidential or sensitive information such as your Social Security number or PIN with Erica, and suggests considering the times and places you use it.
Supporting quotations
Any personal information that we collect through Erica will be governed by our U.S. Consumer Privacy Notice and our Online Privacy Notice.
we may use Erica recordings and interactions to improve the service, or use data to provide a more personalized experience, as described in Section D
you will have to either speak aloud or write messages to Erica
Once you initiate an interaction with Erica, we will record and transcribe these interactions.
You should not share confidential or sensitive information, like your social security number or PIN, with Erica.
You may want to consider the times and places you use Erica.
Qualifications & exceptions
Recording starts once you initiate an interaction
Do not share sensitive information such as SSN or PIN with Erica
The referenced 'Section D' is not identified; none of this agreement's Section D headings (for example 3.D Limits, 4.D Consent to Emails and Automated Text Messages, 11.D Changes to Agreement) describes Erica personalization