125 of 270 cards in Charges & Financial Obligations
Charges & Financial Obligations · Permission or license
Fee-free transfers between your linked Bank of America and Merrill accounts
You may use the Service to move money between your own linked Bank of America and Merrill accounts without a fee, as a one-time or recurring transfer. This includes using a transfer as a payment to a linked installment loan, credit card or mortgage.
Supporting quotations
You may use the Service to transfer funds between your linked Bank of America and Merrill accounts without a fee on either a one-time or recurring basis
including as a payment to a linked installment loan, credit card or mortgage
Qualifications & exceptions
Only between your own linked Bank of America and Merrill accounts
One-time or recurring
data: payment · purpose: service_operation
Not stated here
Which accounts are eligible to be linked is not set out in this section
Charges & Financial Obligations · Restriction or exception
Limits and cutoff times for transfers between your own accounts
According to the table, transfers from checking/savings to your own checking/savings or to a loan account, and from a credit card, business line of credit or HELOC to checking/savings or a loan account, may be up to $9,999,999.99 with a 10:45 p.m. Eastern cutoff. Transfers from checking/savings to an investment account may also be up to $9,999,999.99, but the cutoff is 4:45 p.m. Eastern. Transfers from an investment account to checking/savings or a loan account are limited to $100,000.00 per calendar day and $250,000 per week, with a 4:45 p.m. cutoff, and linked investment accounts may not support recurring payments to Bank of America credit cards. Subject to your account agreements, there are no receiving limits for transfers between your own accounts, and higher limits may apply for Private Bank, Merrill or small business accounts.
Supporting quotations
(all eastern PM)
Your Checking/Savings account
Your Checking/Savings account
$9,999,999.99
10:45
Your Checking/Savings account
Your Investment account
$9,999,999.99
4:45
Your Investment account
Your Checking/Savings or Loan account
$100,000.00 per calendar day
$250,000 per week
4:45
Your Checking/Savings account
Your Loan Account
$9,999,999.99
10:45
Your Credit Card/ Business Line of Credit/HELOC
Your Checking/Savings or Loan Account
$9,999,999.99
10:45
Subject to your agreements with Bank of America and/or our affiliates for your accounts linked to the Service, there are no receiving limits for internal transfers between your own accounts.
Higher limits may apply for Bank of America Private Bank, Merrill or small business accounts.
Linked investment accounts may not support recurring payments to Bank of America credit card accounts.
Qualifications & exceptions
All cutoff times are Eastern, p.m.
The investment-account outflow limits are $100,000.00 per calendar day and $250,000 per week
Higher limits may apply for Private Bank, Merrill or small business accounts
No receiving limits only subject to your agreements for the linked accounts
data: payment · purpose: service_operation
Not stated here
The amounts of any higher limits for Private Bank, Merrill or small business accounts
The terms of the separate account agreements with Bank of America and its affiliates
Charges & Financial Obligations · Company practice
Late-evening transfers to checking or savings count for that night's balance
A transfer to a Bank of America checking or savings account made after the cutoff time but by 11:59 p.m. on a business day (in the state where that account was opened) is posted as of the next business day in your transaction history. It is still included in the balance Bank of America uses to pay transactions that night. The agreement notes that this process may affect when fees apply to your account.
Supporting quotations
Transfers to a Bank of America checking or savings account made after the applicable cutoff time indicated above but by 11:59 p.m. on a business day in the State where your checking or savings account was opened, will be posted as of the next business day in your transaction history
but will be included in the balance we use to pay transactions that night
This process may impact when fees apply to your account.
Qualifications & exceptions
Applies only to transfers made after the cutoff but by 11:59 p.m. on a business day
11:59 p.m. is measured in the state where the checking or savings account was opened
May affect when fees apply
data: payment · purpose: service_operation
Not stated here
Which fees may be affected; fee terms are in separate account documents
Charges & Financial Obligations · Company practice
Loan payments made after cutoff but by 11:59 p.m. ET get the submission date
Internal transfers made as payments to an eligible credit card, business line of credit, HELOC in its draw period, installment loan or mortgage (together called Loan Accounts) after the cutoff but by 11:59 p.m. ET are credited with the date the payment is submitted. It may take up to 2 business days for the payment to show in account balances, funds availability and transaction posting.
Supporting quotations
Funds transferred as a payment to an eligible credit card, business line of credit, home equity line of credit during draw period (“HELOC”), installment loan or mortgage (together “Loan Accounts”)
after the applicable cutoff time indicated above but by 11:59 p.m. ET will be credited with the date the payment is submitted
It may take up to 2 business days for these updates to be reflected in your account balances, funds availability, and transaction posting.
Charges & Financial Obligations · Company practice
When one-time, future-dated and recurring internal transfers are debited
One-time transfers between your accounts may be made at any time and are immediately debited from your checking or savings available balance or your credit account's available credit. Future-dated or recurring transfers scheduled for a weekend or non-business day are debited on the prior business day, and others are debited at the beginning of the requested business day. Transfers to Bank of America credit card accounts are the exception: they are debited at the beginning of the scheduled date even if it falls on a weekend or non-business day.
Supporting quotations
One-time transfers may be made at any time and are immediately debited from a checking or savings account's available balance or a credit account’s available credit.
Future dated or recurring transfers (other than transfers to a Bank of America credit card account) scheduled for a weekend or a non-business day will be debited from the funding account on the prior business day.
All other scheduled and recurring transfers (other than transfers to a Bank of America credit card account) will be debited from the funding account at the beginning of the business day requested.
Future dated or recurring transfers to Bank of America credit card accounts will be debited from the funding account at the beginning of the scheduled transfer date even if the scheduled transfer date is on a weekend or non-business day.
Qualifications & exceptions
Different weekend rule for transfers to Bank of America credit card accounts
data: payment · purpose: service_operation
Charges & Financial Obligations · User right or choice
Deadlines and methods for canceling scheduled internal transfers
Future scheduled and recurring transfers can be canceled before midnight ET on the business day before the scheduled date. For transfers to Bank of America credit card accounts, the deadline is midnight ET on the calendar day before. A one-time immediate transfer cannot be edited or canceled once submitted. The agreement says the best way to cancel is the cancel feature in the website's payment activity section; you may also ask to cancel by calling 800.432.1000 (consumer), 866.758.5972 (small business) or 925.681.7600 collect from outside the continental U.S.
Supporting quotations
Future scheduled and recurring transfers (other than transfers to a Bank of America credit card account) can be canceled prior to midnight ET on the business day prior to the date the transfer is scheduled to be made.
Future dated or recurring transfers to Bank of America credit card accounts can be canceled prior to midnight ET on the calendar day prior to the date the transfer is scheduled to be made.
A one-time immediate transfer cannot be edited or canceled after it has been submitted.
The best way to cancel a future scheduled or recurring transfer is to follow the instructions on our website. The cancel feature is found in the payment activity section.
by calling us at 800.432.1000 for consumer accounts and 866.758.5972 for small business accounts
If you are calling from outside of the continental U.S., call us collect at 925.681.7600.
Qualifications & exceptions
Business-day deadline generally; calendar-day deadline for transfers to Bank of America credit cards
One-time immediate transfers cannot be canceled or edited
purpose: service_operation
Not stated here
The section does not say whether a cancellation request made by phone is subject to the same deadline or how it is confirmed
Charges & Financial Obligations · Company practice
Bank may retry scheduled internal transfers when funds are insufficient
In the rules for transfers using your internal accounts, the agreement says that if your funding account lacks sufficient available funds on the scheduled date, or the transfer is returned because of the account's status, Bank of America may make one or more attempts on later days to process it. If a later attempt succeeds, the transfer is treated as made on the day of that successful attempt.
Supporting quotations
Payment & Transfer Services Using Internal Accounts
If your funding account does not have sufficient funds available on the scheduled transfer date or is otherwise returned due to the status of the account, we may make one or more attempts on subsequent days to process your scheduled transfer
the effective date of your transfer, if processed, will be considered made as of the day such subsequent attempt is successful
Qualifications & exceptions
Stated in the internal-accounts transfer rules; no matching retry statement appears for transfers to someone else or external loan payments
Retries are at the bank's discretion ("may")
Effective date becomes the date of the successful retry
data: payment · purpose: service_operation
Not stated here
How many retries will be made and over how many days
Whether insufficient-funds or other fees apply is not addressed here
Cross-references
related (model-proposed): Insufficient funds: transfer may be skipped or may cause an overdraft — Section 2.A's retry practice is mirrored for ACH and wire transfers. There the bank may skip a transfer or make 'one or more attempts on subsequent business days' that may overdraw your account (b447).
Charges & Financial Obligations · Permission or license
Transfers to other customers by account number: $3,500/day, $10,000/week
You may make one-time or recurring transfers from a linked Bank of America checking, savings, money market or line of credit account to most checking, savings or money market accounts of other Bank of America customers using their account number. The table sets limits of $3,500 per day and $10,000 per week, with a 10:45 p.m. Eastern cutoff.
Supporting quotations
You may use the Service to make one-time or recurring transfers from a linked Bank of America checking, savings, money market or line of credit account to most checking, savings or money market accounts of other Bank of America customers using their account number.
(all eastern PM)
Your Checking/Savings/Money Market/Line of Credit account
Checking/Savings account of Someone Else
$3,500 per day
$10,000 per week
10:45
Qualifications & exceptions
Recipient must be another Bank of America customer
Applies to "most" recipient checking, savings or money market accounts, not all
Higher limits with Secured Transfer and when daily and weekly limits reset
You may be eligible for higher limits on transfers to someone else if you add Secured Transfer to receive a one-time passcode on your mobile device or register a USB security key; higher limits may also apply for Private Bank, Merrill or small business accounts. The daily limit resets at 12:00 AM ET each calendar day, and the weekly limit runs per calendar week, resetting at 12:00 AM ET each Monday and ending each Sunday.
Supporting quotations
You may be eligible for higher limits if you add Secured Transfer to receive a one-time passcode on your mobile device or register a [USB security key](https://www.bankofamerica.com/security-center/online-mobile-banking-privacy/usb-security-key/).
Higher limits may also apply for Bank of America Private Bank, Merrill or small business accounts.
Your daily limit (per day) is measured on a per-calendar-day basis and resets at 12:00 AM ET each calendar day.
Your weekly limit is measured on a per-calendar-week basis and resets at 12:00 AM ET each Monday and ends each Sunday.
Qualifications & exceptions
Higher limits are possible, not guaranteed ("may be eligible")
Weekly limit runs Monday through Sunday
These are footnotes to the account-number transfer limits table
data: device · purpose: security
Not stated here
The amount of any higher limits
Terms of Secured Transfer and the USB security key page are not supplied
Debit timing and edit/cancel rules for transfers to someone else
One-time immediate transfers to another customer may be made at any time, are debited immediately from your available balance or available credit, and cannot be edited or canceled after submission. One-time future-dated or recurring transfers are debited at the beginning of the scheduled date and can be edited or canceled before 11:59 p.m. ET on the day before. The agreement says the best way is the edit and cancel features under the "Pay & Transfer" tab on the website or mobile app; you may also ask to cancel by calling 800.432.1000 (consumer), 866.758.5972 (small business) or 925.681.7600 collect from outside the continental U.S.
Supporting quotations
One-time immediate transfers may be made at any time and are immediately debited from a checking, savings, or money market account's available balance or a credit account’s available credit.
A one-time immediate transfer cannot be edited or cancelled after it has been submitted.
One-time future dated or recurring transfers will be debited from the funding account on the beginning of the scheduled transfer date.
One-time future dated and recurring transfers can be edited or canceled prior to 11:59PM ET on the day prior to the date the transfer is scheduled to be made.
The best way to edit or cancel a one-time future dated or recurring transfer is to follow the instructions on our website or mobile app. The edit and cancel features are found under the “Pay & Transfer” tab.
by calling us at 800.432.1000 for consumer accounts and 866.758.5972 for small business accounts
If you are calling from outside of the continental U.S., call us collect at 925.681.7600.
Qualifications & exceptions
Immediate transfers cannot be edited or canceled
Deadline is 11:59 p.m. ET the day before the scheduled date
data: payment · purpose: service_operation
Charges & Financial Obligations · Permission or license
Bank may cancel, delay or block transfers; emails you if it blocks or cancels
By scheduling a transfer, including future-dated and recurring payments, you agree that Bank of America may cancel it if your payment account is closed or lacks available funds, you are ineligible for the Service, the recipient's account number is invalid, the recipient is deleted, for security reasons, if a limit is exceeded, or if the transfer otherwise can't be processed. A transfer may also be delayed or blocked to prevent fraud or comply with regulatory requirements. The bank will notify you by email if it blocks or cancels a transfer you initiated.
Supporting quotations
By scheduling a transfer with the Service, including future dated and recurring payments
you agree and acknowledge that we may cancel any such transfer(s) for the following reasons: your payment account is closed or does not have available funds, you are ineligible to use the Service, the recipient’s account number is invalid, the recipient is deleted, for security reasons, applicable limit exceeded, or the transfer otherwise can’t be processed.
The transfer may also be delayed or the transfer may be blocked to prevent fraud or comply with regulatory requirements.
We will notify you by email if we block or cancel a transfer that you have initiated using the Service.
Qualifications & exceptions
Includes future-dated and recurring transfers
Email notice is stated for blocks or cancellations; delays are not mentioned
Charges & Financial Obligations · Permission or license
Fee-free payments to Bank of America loans from an account at another bank
You may use the Service to pay certain eligible Bank of America Loan accounts without a fee, one-time or recurring, from an eligible consumer or small business asset account at another financial institution that you have added to Transfers. Payments from linked Bank of America accounts are covered by Section 2.A instead.
Supporting quotations
You may use the Service to make payments on your certain eligible Bank of America Loan accounts without a fee, on either a one-time or recurring basis, from your eligible consumer or small business asset account maintained at another financial institution that you have added to Transfers.
For payments from your linked Bank of America accounts, see Section 2.A above.
Qualifications & exceptions
Only certain eligible Loan accounts and eligible external asset accounts
Charges & Financial Obligations · Restriction or exception
Maximum amounts and eligibility for loan payments from external accounts
Payments from an external account to a consumer or small business credit card may be up to $9,999,999.99, but not all customers are eligible to pay Bank of America credit cards this way; eligibility depends on a variety of factors. Payments to mortgage or HELOC accounts may be up to $999,999.99. All such payments are subject to restrictions on the receiving account, including receiving limits, and the Service's limits do not guarantee a payment will be accepted.
Supporting quotations
Payments to your consumer credit card account or small business credit card account from your eligible asset account maintained at another financial institution can be for any amount up to $9,999,999.99.
Not all customers are eligible to use the Service to make payments to your Bank of America consumer credit card or small business credit card. Eligibility is based on a variety of factors.
Payments to your mortgage or HELOC loan accounts from your eligible asset account maintained at another financial institution can be for any amount up to $999,999.99.
Payments made from an eligible asset account maintained at another financial institution are subject to any restrictions applicable to the receiving account, including receiving limits.
Applicable payment limits for the Service do not guarantee that a payment will be accepted.
Qualifications & exceptions
Credit card: up to $9,999,999.99
Mortgage/HELOC: up to $999,999.99
Not all customers eligible for credit card payments
Limits do not guarantee acceptance
data: payment · purpose: service_operation
Not stated here
The eligibility factors for credit card payments
The receiving limits of the receiving account
No maximum is stated for other Loan account types, such as installment loans
Charges & Financial Obligations · Company practice
External loan payments made by 11:59 p.m. ET are applied the same day
Payments to your Loan accounts from an eligible external account that are initiated by 11:59 p.m. ET are applied on the same day. It may take up to 2 business days for the payment to be reflected in account balances, funds availability and transaction posting.
Supporting quotations
Payments to your Loan accounts from an eligible asset account maintained at another financial institution that are initiated by 11:59 p.m. ET will be applied on the same day.
It may take up to 2 business days for these updates to be reflected in your account balances, funds availability, and transaction posting.
Charges & Financial Obligations · Company practice
Returned external payments are reversed and may trigger late or other fees
If the other financial institution rejects, refuses or returns your payment, the payment to your Loan account will be reversed and you may incur late payment or other fees. The institution holding your deposit account may also charge a returned item or other fee.
Supporting quotations
If the financial institution upon which your payment is drawn rejects, refuses, or returns the payment, the payment to your Loan account will be reversed and you may incur late payment or other fees.
The institution holding your deposit account may impose a returned item or other fee.
Qualifications & exceptions
You may incur late payment or other fees on the reversed Loan payment
The institution holding your deposit account may separately charge a returned item or other fee
data: payment · purpose: service_operation
Not stated here
The amount of any late payment or returned item fees, which are set in separate loan and deposit account terms
Charges & Financial Obligations · User right or choice
Canceling scheduled loan payments from an external account
Future scheduled and recurring payments to your Loan accounts from an external account can be canceled before midnight ET on the calendar day before the scheduled date. A one-time immediate payment cannot be edited or canceled once submitted. The agreement says the best way to cancel is the cancel feature in the payment activity section of Transfers on the website; you may also ask to cancel by calling 800.432.1000 (consumer), 866.758.5972 (small business) or 925.681.7600 collect from outside the continental U.S.
Supporting quotations
Future scheduled and recurring payments to your Loan accounts from your account at another financial institution can be canceled prior to midnight ET on the calendar day prior to the date the payment is scheduled to be made.
A one-time immediate payment cannot be edited or canceled after it has been submitted.
The best way to cancel a future scheduled or recurring payment is to follow the instructions on our website. The cancel feature is found in the payment activity section of Transfers.
by calling us at 800.432.1000 for consumer accounts and 866.758.5972 for small business accounts
If you are calling from outside of the continental U.S., call us collect at 925.681.7600.
Qualifications & exceptions
Deadline is midnight ET on the calendar day before the scheduled date
One-time immediate payments cannot be canceled or edited
purpose: service_operation
Charges & Financial Obligations · Permission or license
Bill Pay can draw on linked checking, money market and HELOC accounts
Bank of America customers may use Bill Pay to pay companies or individuals (called Payees). Payments can be scheduled from linked checking, money market savings and home equity line of credit (HELOC) accounts, but HELOCs only during the draw period. You may not link HELOC accounts opened in Texas.
Supporting quotations
Bank of America customers may use Bill Pay to make payments to companies or individuals
Payments can be scheduled from linked checking, money market savings, and HELOC accounts during the draw period.
Note that you may not link HELOC accounts opened in Texas.
Qualifications & exceptions
HELOC accounts only during the draw period
HELOC accounts opened in Texas may not be linked
Charges & Financial Obligations · Permission or license
Paying bills from accounts at other banks and certifying your authority
You may also schedule Bill Pay payments from a checking, money market savings or other eligible consumer or small business asset account at another financial institution that you have added to Bill Pay. You certify that you are authorized to make payments from any account you add and that every payment will debit an account you are legally authorized to use. Adding an outside account does not change your agreements with that institution, and the agreement asks you to review them for fees, limits on the number of transactions and other restrictions.
Supporting quotations
Payments can be scheduled from a checking, money market savings or other eligible consumer or small business asset account maintained at another financial institution that you have added to Bill Pay.
You certify that any account you add to Bill Pay is an account from which you are authorized to make payments, and any payment you make using Bill Pay will debit an account that you are legally authorized to use.
When you add an account maintained at another financial institution, you do not change the agreements you have with that financial institution for that account.
Please review those agreements for any applicable fees, limitations on the number of transactions you can make, and for other restrictions that might limit your use of the account with Bill Pay.
Qualifications & exceptions
Outside account must be eligible and added to Bill Pay
Other institution's fees and transaction limits still apply
Not stated here
Which outside accounts are eligible is not specified
The other institution's account agreements are not supplied
Charges & Financial Obligations · Restriction or exception
You may not be able to pay Bank of America credit cards through Bill Pay
Whether you can use Bill Pay to pay a Bank of America credit card depends on a variety of unspecified factors, and you may not be eligible. Under the Bill Pay terms for checking, money market and HELOC accounts, credit card customers may instead pay the card from an internal account or an external asset account using the services described in Sections 2.A and 2.C. For credit card or vehicle loan only customers, the alternative named is paying from an external asset account at another financial institution as described in Section 2.C.
Supporting quotations
You may not be eligible to use the Bill Pay Service to make payments to Bank of America credit card accounts.
Eligibility for making such payments through the Bill Pay Service is based on a variety of factors.
A. Bill Pay for Checking, Money Market and Home Equity Line of Credit Accounts
Alternatively, Bank of America credit card customers may make payments to their Bank of America credit card accounts from an internal account or an external asset account by using the payment and transfer services described in Sections 2.A and 2.C above.
Bank of America credit card or vehicle loan account only customers
Bill Pay Service eligibility for credit card payments is based on a variety of factors.
You may not be eligible to use the Bill Pay Service to make payments to Bank of America credit card accounts.
Alternatively, Bank of America credit card customers may make payments to their Bank of America credit card accounts from an external asset account maintained at another financial institution as described in Section 2.C above.
Qualifications & exceptions
Eligibility depends on unstated factors
Alternative routes differ between checking/money market/HELOC customers and card or vehicle loan only customers
Not stated here
The factors used to decide credit card payment eligibility are not described
Charges & Financial Obligations · Company practice
Scheduling options and how weekend or holiday payment dates are handled
Bill Pay payments can be set up as one-time payments up to a year in advance, as recurring payments, or as payments that are scheduled automatically when an electronic bill (e-Bill) arrives. Future scheduled or recurring payments that fall on a weekend or holiday are processed on the prior business day, except payments to Bank of America credit cards, which are processed on the scheduled date.
Supporting quotations
Payments can be entered as a one-time transaction up to a year in advance, recurring transactions or as payments that are automatically scheduled upon the receipt of an electronic bill (e-Bill).
Future scheduled or recurring payments that fall on a weekend or holiday will be processed on the prior business day, except for payments to Bank of America credit cards, which will be processed on the date scheduled.
Qualifications & exceptions
One-time payments up to a year in advance
Bank of America credit card payments are not moved to the prior business day
Charges & Financial Obligations · Permission or license
Bank of America picks the payment method, including virtual cards
You authorize Bank of America to choose how each bill payment is sent: electronic transmission, corporate check or personal check. Most payments are electronic, which may include ACH, other electronic means, or a single-use virtual card in the name of Bank of America's service provider. If a virtual card is used, you will not recognize the card numbers on any payment confirmation from your Payee. If the Payee does not accept the virtual card within five business days, Bank of America cancels it and automatically sends the Payee a corporate check.
Supporting quotations
You authorize us to make payments in the manner we select from the following methods:
Electronic transmission. Most payments are made by electronic transmission.
Corporate check
Personal check
This may include payments transmitted through ACH or other electronic means, as well as payments made using a single-use virtual card in the name of our service provider.
you will not recognize the card numbers on any payment confirmation you may receive from your Payee
If a virtual card is not accepted by the Payee within five (5) business days, we will cancel the virtual card payment and automatically send the Payee a corporate check.
Qualifications & exceptions
Method is chosen by Bank of America, not you
Virtual card not accepted within 5 business days is replaced by a corporate check
Not stated here
The identity of the service provider is not named
Charges & Financial Obligations · Company commitment
Uncashed corporate checks are stopped and re-credited after 90 days
A corporate check is drawn on Bank of America's account or its vendor's account. If the Payee does not negotiate it within 90 days, Bank of America will stop payment and re-credit your account for the payment amount. If a corporate check is returned to you before the 90 days end, you are asked to tell Bank of America immediately so it can stop payment and re-credit your account.
Supporting quotations
Corporate check – This is a check drawn on our account or the account of our vendor.
If a Payee on a corporate check fails to negotiate the check within ninety (90) days, we will stop payment on the check and re-credit your account for the amount of the payment.
If a corporate check is returned to you prior to the end of the ninety (90) day period, please inform us immediately so that we can stop payment on the check and re-credit your account.
Qualifications & exceptions
90-day window
Notify Bank of America immediately if a check is returned to you
Charges & Financial Obligations · Company practice
When your account is debited depends on how the bill payment is sent
The scheduled delivery date is the date you enter for the payment to reach the Payee. For electronic and corporate check payments, your designated account is debited on that date. For personal checks, which are drawn on your account, the debit happens when the check is presented, which may be before, on or after the scheduled delivery date. Because Bank of America says it cannot predict that date, the agreement asks you to have sufficient funds starting a few days before the scheduled delivery date and to keep them available until the payment is deducted.
Supporting quotations
Personal check – This is a check drawn on your account when it is presented for payment.
The scheduled delivery date is the date you enter for the payment to be delivered to the Payee.
For payments made by electronic transmission or corporate check, the payment amount will be debited from the account that you designate on the scheduled delivery date.
For payments made by personal check, the account you designate will be debited when the check is presented to us for payment which may occur before, on or after the scheduled delivery date.
Since we can't predict the exact date that a personal check will be presented to us for payment
please make sure you have sufficient funds in your account beginning a few days before your scheduled delivery date and keep such funds available until the payment is deducted from your account.
Qualifications & exceptions
Personal check debits can occur before the scheduled delivery date
Charges & Financial Obligations · Company practice
Payments to APO/FPO addresses go by check and are not Remittance Transfers
Bill Pay payments sent care of APO/FPO or similar addresses are always sent by corporate or personal check. Because they are made by check, the agreement says they are not Remittance Transfers as defined in Section 6.F.
Supporting quotations
All payments under Bill Pay that are sent care of APO/FPO or similar addresses will be sent by corporate or personal check.
Because all such payments will be made by check, they will not be Remittance Transfers (as defined in Section 6.F of this Agreement).
Qualifications & exceptions
Applies to APO/FPO or similar addresses
Cross-references
related (model-proposed): Remittance Transfers have separate federal rights explained per transfer — 'Remittance Transfers' is defined in Section 6.F. The APO/FPO rule says those Bill Pay check payments are not Remittance Transfers (b202), so the 6.F remittance rights do not apply to them.
Charges & Financial Obligations · Restriction or exception
Bill Pay is limited to US-dollar payments to US Payees
Anything you pay through Bill Pay must be payable in U.S. dollars to a Payee located in the United States, and Bank of America reserves the right to restrict categories of Payees. Bank of America also recommends, without prohibiting it, that you not use the service for tax payments, court-ordered payments or payments to settle securities transactions.
Supporting quotations
Any obligations that you wish to pay through Bill Pay must be payable in U.S. dollars to a Payee located in the United States.
We reserve the right to restrict categories of Payees to whom payments may be made using the Service.
We recommend that you not use the Service to make:
Tax payments
Court-ordered payments
Payments to settle securities transactions
Qualifications & exceptions
U.S. dollars and U.S.-located Payees only
Tax, court-ordered and securities-settlement payments are recommended against, not prohibited
Not stated here
Which Payee categories may be restricted is not specified
Charges & Financial Obligations · Company practice
Bill Pay cutoff times of 5 p.m. ET and 11:59 p.m. ET
Payments to Payees other than Bank of America that you start before 5:00 p.m. ET on a business day are scheduled and begin processing that day; later entries, or entries on non-business days, are processed the next bank business day. Payments to a Bank of America Payee such as a vehicle loan, HELOC or mortgage are credited effective the same business day if scheduled before the 5:00 p.m. ET cutoff. Payments to Bank of America credit card and business line of credit accounts are credited effective the same day if scheduled by 11:59 p.m. ET. For these Bank of America payments, it may take up to 2 business days for balances, funds availability and transaction posting to reflect the payment.
Supporting quotations
Payments (other than payments to a Bank of America Payee) initiated before 5:00 p.m. ET on a business day will be scheduled and begin processing on the same business day.
Payments that are entered after this cutoff time or on a day that is a non-business day will be scheduled and processed the next bank business day.
For payments to a Bank of America Payee, such as a vehicle loan, HELOC or mortgage, Bank of America will process and credit the payment to the account effective the same business day, provided the payment is scheduled prior to the 5:00 p.m. ET cutoff.
It may take up to 2 business days for these updates to be reflected in your account balances, funds availability, and transaction posting.
For payments to Bank of America credit card and business line of credit accounts, Bank of America will process and credit the payment to the account effective the same day, provided the payment is scheduled by the 11:59 p.m. ET cutoff.
It may take up to 2 business days for these updates to be reflected in your account balances, funds availability, and transaction posting.
Qualifications & exceptions
5:00 p.m. ET for non-Bank of America Payees and Bank of America loans
11:59 p.m. ET for Bank of America credit cards and business lines of credit
Updates may take up to 2 business days to appear
Charges & Financial Obligations · Procedure
You must schedule payments at least five business days before the due date
When you schedule a payment, Bank of America tells you the earliest available delivery date. To assure timely payment, the agreement says you must schedule the payment, and your account must be in good standing with enough available funds in the designated deposit account, at least five bank business days before the payment due date, not the later date after which late fees may be assessed.
Supporting quotations
When you attempt to schedule a payment, we will inform you of the earliest available delivery date.
To assure timely payment, you must schedule payments, and your account must be in good standing and have sufficient available funds in the designated deposit account to cover the payment, at least five (5) bank business days before the payment due date, NOT the date after which late payment fees may be assessed.
Qualifications & exceptions
Five bank business days before the due date
Measured from the due date, not the late-fee date
Charges & Financial Obligations · Company practice
Insufficient funds: skipped payments, retries, overdrafts and Payee fees
If the account lacks sufficient available funds on the scheduled date, Bank of America may elect not to initiate the payment. If it does initiate it, possibly with repeated attempts on later business days, it may overdraw your account, and you are fully responsible for the overdraft, any Overdraft Item Fees under your Deposit Agreement, and any late fees, interest charges or other action by the Payee. If funds were sufficient on the scheduled date but not when the payment posts, Bank of America will not charge a fee to your Bank of America deposit account, though you may still face late fees, interest charges or other action by the Payee.
Supporting quotations
If an account does not have sufficient available funds on the scheduled date, we may elect not to initiate one or more of the transfers.
If we do elect to initiate the transfer, which may involve one or more attempts on subsequent business days, it may cause an overdraft in your account in which case you shall be fully responsible for the overdraft and any Overdraft Item Fees, as set forth in your Deposit Agreement, as well as all late fees, interest charges or other action taken by the Payee.
If an account has sufficient funds on the scheduled date and we initiate the transfer but the account does not have sufficient funds when the payment posts to your account, we will not charge a fee to your Bank of America deposit account, but you may incur late fees, interest charges or other action taken by the Payee.
Returned item fees from the payee or overdraft fees may apply if you schedule payments or transfers and your available balance is not sufficient to process the items on the dates scheduled and/or on the dates when the items are presented to us for payment.
Qualifications & exceptions
Bank of America may retry on subsequent business days
No Bank of America deposit account fee if funds were sufficient on the scheduled date
Section 11.A separately says returned item or overdraft fees may apply if your available balance is insufficient on the scheduled date and/or when items are presented for payment; this Bill Pay no-fee statement is narrower
Not stated here
Overdraft Item Fee amounts and rules are in the Deposit Agreement, which is not supplied
Number of retry attempts is not specified
Charges & Financial Obligations · Company commitment
Bank of America reimburses late fees if it fails to follow your instructions
If Bank of America fails to process a payment according to your properly completed instructions, it will reimburse you for any late payment fees. This Bill Pay provision, as written, addresses late payment fees only. Separately, the error-resolution terms for consumer accounts in Section 8.C state that if Bank of America does not complete a transaction to or from your account on time or in the correct amount according to its agreement with you, it will be liable for your losses or damages, subject to exceptions that include postal delays or processing delays by the Payee.
Supporting quotations
If we fail to process a payment in accordance with your properly completed instructions, we will reimburse you for any late payment fees.
If we do not complete a transaction to or from your account on time, or in the correct amount according to our agreement with you, we will be liable for your losses or damages. However, there are some exceptions.
There are postal delays or processing delays by the Payee
Qualifications & exceptions
Instructions must have been properly completed
This provision covers late payment fees
For consumer accounts, Section 8.C provides broader liability for failing to complete a transaction on time or in the correct amount, subject to listed and unlisted exceptions
broadens (model-proposed): Bank liability for failing to complete transactions, with listed exceptions — For consumer accounts, Section 8.C makes the bank liable for losses or damages when it fails to complete a transaction on time or in the correct amount (b594). That goes beyond Bill Pay's late-fee-only reimbursement, subject to 8.C's listed exceptions.
Charges & Financial Obligations · Permission or license
Bill Pay for credit card or vehicle loan only customers, up to $249,999.99
Customers whose only Bank of America accounts are credit cards or vehicle loans (automotive, recreational vehicle, boat or aircraft) may, subject to eligibility, use Bill Pay. They can pay their Bank of America credit card or vehicle loan up to $249,999.99 from a checking, money market savings or other eligible asset account at another institution that has been added to Bill Pay. Payments can be one-time, up to a year in advance, or automatically scheduled when an e-Bill arrives; recurring payments are not listed for these customers.
Supporting quotations
Vehicle Loan (automotive, recreational vehicle, boat or aircraft)
Bank of America credit card or vehicle loan account only customers may, subject to customer eligibility, use Bill Pay in the following manner:
Payments to your Bank of America credit card or vehicle loan up to $249,999.99, can be scheduled from a checking, money market savings or other eligible consumer or small business asset account maintained at another financial institution that you have added to Bill Pay.
Payments can be entered as a one-time transaction up to a year in advance, or as payments that are automatically scheduled upon the receipt of an e-Bill.
Qualifications & exceptions
Subject to customer eligibility
Up to $249,999.99
Funded from an account at another financial institution
Charges & Financial Obligations · Company practice
Cutoffs for card and vehicle loan payments by card or loan only customers
For credit card or vehicle loan only customers, payments to a credit card or business line of credit account started by 11:59 p.m. ET are applied the same day; later payments are processed the next calendar day. Payments to a vehicle loan started before 5 p.m. ET on a business day are applied the same day; later payments are processed the next business day.
Supporting quotations
Payments to your credit card or business line of credit account initiated by 11:59 p.m. ET will be applied on the same day.
Payments entered after this cutoff will be scheduled and processed on the next calendar day.
Payments to your vehicle loan account initiated before 5 p.m. ET on a business day will be applied on the same day.
Payments entered after this cutoff will be scheduled and processed on the next business day.
Qualifications & exceptions
11:59 p.m. ET for credit cards and business lines of credit (next calendar day after)
5 p.m. ET on business days for vehicle loans (next business day after)
Charges & Financial Obligations · Company practice
Returned payments are reversed and may lead to late or returned-item fees
If the institution the payment is drawn on, including Bank of America, rejects, refuses or returns it, the payment to your Bank of America credit card, business line of credit or vehicle loan is reversed and you may incur late payment or other fees. The institution holding your deposit account may also charge a returned item or other fee.
Supporting quotations
If the financial institution upon which your payment is drawn, including Bank of America, rejects, refuses, or returns the payment, the payment to your Bank of America credit card, business line of credit or vehicle loan will be reversed and you may incur late payment or other fees.
The institution holding your deposit account may impose a returned item or other fee.
Qualifications & exceptions
The funding institution may separately charge a returned item or other fee
Not stated here
Fee amounts are not stated
Charges & Financial Obligations · Restriction or exception
Bill payments from Bank of America accounts are capped at $99,999.99
Bill payments from your Bank of America account can be for any amount up to $99,999.99. Some Payees limit how much they accept by electronic transmission, and when that limit is exceeded the payment is sent by check.
Supporting quotations
Bill payments from your Bank of America account can be for any amount up to $99,999.99.
Please note, however, that some Payees may place limits on the amount they will accept via electronic transmission.
When the limit is exceeded, the payment will be remitted by check.
Qualifications & exceptions
$99,999.99 maximum from a Bank of America account
Payee electronic limits trigger payment by check
Not stated here
The Limits provision does not state a cap for checking, money market or HELOC Bill Pay customers paying from accounts at other institutions
Charges & Financial Obligations · Restriction or exception
Cancel deadline: 5 p.m. ET three business days before delivery
Future-dated or recurring bill payments can be canceled before 5 p.m. ET on the third bank business day before the scheduled delivery date. Once a payment has begun processing, it cannot be canceled.
Supporting quotations
Future-dated or recurring payments can be canceled prior to 5 p.m. ET on the third bank business day prior to the scheduled delivery date.
Once a payment has begun processing, it cannot be canceled.
Qualifications & exceptions
Third bank business day before the scheduled delivery date, 5 p.m. ET
Stop payment rules of your funding account apply to Bill Pay checks
If a check has already been issued for a bill payment, the stop payment provisions for checks in the agreement that governs your Bill Pay funding account also apply to Bill Pay.
Supporting quotations
If a check has been issued for your bill payment, any stop payment provisions that apply to checks in the agreement governing your bill pay funding account will also apply to Bill Pay.
Qualifications & exceptions
Applies only once a check has been issued
Not stated here
The funding account agreement's stop payment terms and any fees are not supplied
Cross-references
supports (model-proposed): Your linked accounts' own agreements still apply and are incorporated — Applying the funding account's stop-payment provisions to Bill Pay checks (b235) is one example of Section 1.C's rule that linked-account terms still apply and are incorporated.
Charges & Financial Obligations · Company commitment
No service fees for using Bill Pay
The agreement states there are no service fees for use of the Bill Pay Service. Other charges described in the Bill Pay terms, such as overdraft fees, Payee late fees or another institution's returned-item fees, are separate from this statement.
Supporting quotations
There are no service fees for use of the Bill Pay Service.
Bank of America offers Zelle to send and receive money using aliases
Bank of America has partnered with the Zelle Network so you can send and receive money with people enrolled in Zelle, either through Bank of America or another participating financial institution (each a "User"). Money is addressed using aliases such as email addresses, U.S. mobile phone numbers or other unique identifiers described in Section 4. Financial institutions that partner with Zelle are called "Network Banks."
Supporting quotations
We have partnered with the Zelle® Network to enable a convenient way to send and receive money with others you trust
who are enrolled in Zelle® through Bank of America or with another financial institution that partners with Zelle® (each, a “User”)
using aliases, such as email addresses, U.S. mobile phone numbers, or other unique identifiers described in this Section 4
We will refer to financial institutions that have partnered with Zelle® as “Network Banks.”
Qualifications & exceptions
Counterparties must be enrolled in Zelle through Bank of America or another partner institution
Aliases include email addresses, U.S. mobile numbers or other identifiers in Section 4
data: identifiers · purpose: service_operation
Charges & Financial Obligations · Context
Zelle itself holds no accounts and moves no money; Network Banks do
The agreement states that Zelle provides no deposit account or other financial services and neither transfers nor moves money. You cannot open a financial account of any kind with Zelle. All money is transmitted by a Network Bank.
Supporting quotations
Zelle® provides no deposit account or other financial services.
Zelle® neither transfers nor moves money.
You may not establish a financial account with Zelle® of any kind.
All money will be transmitted by a Network Bank.
Qualifications & exceptions
All money is transmitted by a Network Bank, not by Zelle
Charges & Financial Obligations · Restriction or exception
Zelle is meant for sending money to friends, family and others you trust
In capitalized text, the agreement states the Service is intended for sending money to friends, family and others you trust. It says you should not use it to send money to recipients you are not familiar with or do not trust.
Supporting quotations
THE SERVICE IS INTENDED TO SEND MONEY TO FRIENDS, FAMILY AND OTHERS YOU TRUST.
YOU SHOULD NOT USE THE SERVICE TO SEND MONEY TO RECIPIENTS WITH WHOM YOU ARE NOT FAMILIAR OR YOU DO NOT TRUST.
Qualifications & exceptions
Stated in all capitals in the source
Cross-references
related (model-proposed): Payments induced by misrepresentation are not "unauthorized" — The warning to send Zelle payments only to people you trust ties to the rule that payments induced by misrepresentation are not 'unauthorized' under Section 8.B (b283).
Charges & Financial Obligations · Restriction or exception
Zelle may not be used for taxes, court-ordered payments, fines or gambling debts
You agree not to use Zelle to send money to anyone to whom you owe tax payments, court-ordered payments (including alimony or child support), fines, gambling debts or payments otherwise prohibited by law. You also agree not to use Zelle to request money from anyone for any of those payments.
Supporting quotations
You agree that you will not use the Service to send money to anyone to whom you are obligated for tax payments, payments made pursuant to court orders (including court-ordered amounts for alimony or child support), fines, gambling debts or payments otherwise prohibited by law
you agree that you will not use the Service to request money from anyone for any such payments
Qualifications & exceptions
Covers both sending and requesting money
Court-ordered payments include alimony and child support
Charges & Financial Obligations · User right or choice
Once enrolled, you can send money by debit and receive money from other Users
After enrolling, you may authorize a debit of your account to send money to another User, either on your own initiative or at that User's request. You may also receive money from another User at that User's initiative or at your request, subject to the conditions in the later section titled "Requesting Money."
Supporting quotations
Once enrolled, you may:
authorize a debit of your account to send money to another User either at your initiation or at the request of that User
receive money from another User either at that User’s initiation or at your request, subject to the conditions of the Section below titled “Requesting Money.”
Qualifications & exceptions
Receiving at your request is subject to the 'Requesting Money' section
Charges & Financial Obligations · Restriction or exception
You pay your carrier's message charges and are responsible for memo content
You are responsible for any fees or charges your wireless carrier imposes for related data, text or other message services. You are also responsible for the content of the memos you send using Zelle. The agreement refers you to your mobile service agreement for details or applicable fees.
Supporting quotations
You are responsible for any fees or other charges that your wireless carrier may charge for any related data, text or other message services
You are also responsible for the content of the memos you send using Zelle®.
Please check your mobile service agreement for details or applicable fees.
Qualifications & exceptions
Carrier charges are set by your wireless carrier
data: content
Not stated here
Carrier fees depend on your mobile service agreement, which is not supplied
Charges & Financial Obligations · Restriction or exception
You can't stop incoming Zelle transfers; you authorize credits to your account
Once another User starts a transfer to your enrolled email address or U.S. mobile number, you cannot stop it. By using the Service you authorize Bank of America to make credit entries to your enrolled bank account.
Supporting quotations
Once a User initiates a transfer of money to your email address or U.S. mobile phone number enrolled with the Service, you have no ability to stop the transfer.
By using the Service, you agree and authorize us to initiate credit entries to the bank account you have enrolled.
Charges & Financial Obligations · Permission or license
Incoming Zelle payments usually arrive in minutes but may be delayed or blocked
Most transfers to you arrive within minutes, but some take longer; for example, to protect you, Bank of America, Zelle, other Network Banks and other Users, Bank of America or Zelle may need time to verify your identity or the sender's. They may also delay or block a transfer for reasons including fraud, scams, suspicious or illegal activity, duplicate payment, incorrect amount or recipient, or to meet regulatory obligations. If they block a payment you initiated through a request for money, Bank of America will notify you.
Supporting quotations
Most transfers of money to you from other Users will occur within minutes. There may be other circumstances when the payment may take longer.
in order to protect you, us, Zelle®, the other Network Banks, and other Zelle® Users
we may need or Zelle® may need additional time to verify your identity or the identity of the person sending the money
We or Zelle® may also delay or block the transfer for various reasons including fraud, scams, suspicious or illegal activity, duplicate payment, incorrect amount or incorrect recipient or otherwise to meet our regulatory obligations.
If we or Zelle® block a payment that you have initiated through a request for money, we will notify you.
Qualifications & exceptions
'Most' transfers occur within minutes, not all
Notice is promised only for blocked payments you initiated through a money request
Payments from businesses or agencies also follow the sender's procedures
If you receive a Zelle payment from a business or government agency, it is delivered under both this Agreement and the sending organization's procedures. Bank of America states it has no control over other Users, Zelle or other Network Banks whose actions could delay or prevent a transfer to you.
Supporting quotations
If you are receiving a payment from a business or government agency, your payment will be delivered in accordance with both this Agreement and the procedures of the business or government agency that is sending you the payment.
We have no control over the actions of other Users, Zelle®, or other Network Banks that could delay or prevent a transfer of money to you.
Qualifications & exceptions
Sender procedures apply in addition to this Agreement
Not stated here
The procedures of businesses or government agencies sending payments are not supplied
Charges & Financial Obligations · User right or choice
Ways to send money with Zelle and your authorization to debit your account
You may send money to another Zelle User on your own initiative or in response to that User's request. When you send on your own initiative, you can choose a one-time payment that begins processing immediately, a one-time payment dated for a specified future day, or a recurring series on specified dates. Each use of the Service is subject to this Agreement and to your express authorization, given at the time of the transaction, for Bank of America or another Network Bank to debit your bank account.
Supporting quotations
You may send money to another User at your initiation or in response to that User’s request for money.
(i) one-time payment that will begin processing immediately
(ii) one-time future dated payment that will begin processing on a specified future date
(iii) recurring payment series that will begin processing recurring payments on a specified series of dates
your express authorization at the time of the transaction for us or another Network Bank to initiate a debit entry to your bank account
Qualifications & exceptions
Debits require your express authorization at the time of each transaction
Subject to this Agreement
data: payment · purpose: service_operation
Not stated here
How future-dated and recurring scheduling is presented on screen is not described
Charges & Financial Obligations · Restriction or exception
When you can edit or cancel a Zelle payment
One-time immediate Zelle payments cannot be edited or canceled. Future-dated payments can be edited or canceled until 11:59 PM ET the day before the scheduled date, and recurring payments until 11:59 PM ET the day before the next scheduled payment. Once a payment has begun processing it cannot be edited or canceled, except that you can cancel it if it is pending because the recipient has not yet enrolled with the email address or U.S. mobile number you used; if the recipient does not enroll within 14 days the payment is canceled, and if the recipient is already enrolled the money goes directly to their eligible deposit account and cannot be canceled or revoked. Edits and cancellations are made in the Zelle "Activity" section under the "Pay & Transfer" tab of the website or mobile app.
Supporting quotations
One-time payments that process immediately cannot be edited or canceled.
You may edit or cancel a one-time future dated payment or recurring payment until 11:59 PM ET the day before the payment is scheduled to occur.
and a payment has begun processing, it cannot be edited or canceled
you may cancel the payment if the person to whom you sent the money has not yet enrolled in the Service with the email address or U.S. mobile number to which you initiated the payment
If the person to whom you sent money does not enroll in the Service within 14 days with such email address or U.S. mobile number, the payment will be canceled.
the money is sent directly to their eligible deposit account (except as otherwise provided below) and may not be canceled or revoked
You may edit or cancel recurring payments until 11:59 PM ET the day before the next payment is scheduled to occur.
After a payment has begun processing, you may cancel such payment only if the payment is pending due to the recipient not yet enrolling in the Service.
You may edit or cancel Zelle® payments by going to the “Pay & Transfer” tab of the Bank of America website or mobile app
locating the Zelle® “Activity” section
Qualifications & exceptions
Cut-off is 11:59 PM ET the day before the scheduled payment
Immediate payments cannot be edited or canceled
Post-processing cancellation only while the recipient has not enrolled
Unclaimed payments are canceled after 14 days
data: payment · purpose: service_operation
Not stated here
The "except as otherwise provided below" carve-out for direct deposit to an enrolled recipient's account is not identified
Charges & Financial Obligations · Restriction or exception
No purchase protection for authorized Zelle payments
The agreement says Zelle is intended for sending money to family, friends and others you trust, and that you should not use it to send money to recipients you are not familiar with or do not trust; Bank of America also recommends sending money only to people you know and trust. Neither Bank of America nor Zelle offers purchase protection for authorized payments, for example if goods or services you paid for never arrive, arrive damaged, or are not what you expected.
Supporting quotations
THE SERVICE IS INTENDED FOR SENDING MONEY TO FAMILY, FRIENDS AND OTHERS WHOM YOU TRUST.
YOU SHOULD NOT USE ZELLE® TO SEND MONEY TO RECIPIENTS WITH WHOM YOU ARE NOT FAMILIAR OR YOU DO NOT TRUST.
NEITHER WE NOR ZELLE® OFFER PURCHASE PROTECTION FOR AUTHORIZED PAYMENTS MADE THROUGH THE SERVICE
IF YOU DO NOT RECEIVE THE GOODS OR SERVICES THAT YOU PAID FOR, OR THE GOODS OR SERVICES THAT YOU RECEIVED ARE DAMAGED OR ARE OTHERWISE NOT WHAT YOU EXPECTED
We therefore recommend that you use the Service to send money only to people you know and trust.
Charges & Financial Obligations · Company practice
Zelle delivery timing, verification holds and unenrolled recipients
Transfers to an enrolled User usually occur in minutes once processing begins, but some take longer, for example when Bank of America needs extra time to verify your identity or the recipient's. While it verifies transfer details, Bank of America places a hold on your account for the transfer amount. A recipient who is not enrolled may fail to register or ignore the notice, and if they do not enroll, set up an email address or mobile number, and accept the transfer within 14 days, the transfer is canceled.
Supporting quotations
the transfer will occur in minutes once the transfer begins processing; however, there are circumstances when the payment may take longer
we may need additional time to verify your identity or the identity of the person receiving the money
a hold will be placed on your account for the amount of the transfer
may fail to register with Zelle®, or otherwise ignore the payment notification, and the transfer may not occur
If the person to whom you are sending money does not enroll, set up an email address or mobile number and accept the transfer within 14 days, the transfer will be canceled.
How long a verification hold may last is not stated
Charges & Financial Obligations · Permission or license
Bank of America may delay, block or cancel Zelle transfers
Bank of America may delay or block a transfer for reasons including fraud, scams, suspicious or illegal activity, duplicate payments, incorrect amounts or recipients, or to meet regulatory obligations. By scheduling a transfer, including future-dated and recurring ones, you agree it may cancel transfers for reasons such as your account being closed or lacking available funds, your being ineligible, invalid recipient details, a deleted recipient, security reasons, an exceeded limit, or the payment otherwise being unable to be processed. It says it will notify you if it blocks a payment you initiated through a request for money, and will notify you by email if it blocks or cancels a payment you initiated using the Service. Neither Bank of America nor Zelle is liable to you for such transfers, including a failure through no fault of theirs to complete a transaction in the correct amount or related losses, and Bank of America says it has no control over other Users, Network Banks or financial institutions that could delay or prevent delivery.
Supporting quotations
We may also delay or block the transfer for various reasons including fraud, scams, suspicious or illegal activity, duplicate payment, incorrect amount or incorrect recipient or otherwise to meet our regulatory obligations.
If we block a payment that you have initiated through a request for money, we will notify you.
Neither we nor Zelle® shall have liability to you for any such transfer of money
(i) any failure, through no fault of us or Zelle® to complete a transaction in the correct amount, or (ii) any related losses or damages
The money may also be delayed or the transfer may be blocked to prevent fraud or comply with regulatory requirements.
by scheduling a Zelle® transfer, including future dated and recurring transfers, you agree and acknowledge that we may cancel any such transfer(s) for reasons such as: your payment account is closed or does not have available funds, you are ineligible to use Zelle®, the recipient’s account number, email, mobile number is invalid, the recipient is deleted, for security reasons, applicable limit exceeded, or the payment otherwise can’t be processed
We will notify you by email if we block or cancel a payment that you have initiated using the Service.
We have no control over the actions of other Users, other Network Banks or other financial institutions that could delay or prevent your money from being delivered to the intended User.
8. Error Resolution Procedures for Consumer Accounts
If we do not complete a transaction to or from your account on time, or in the correct amount according to our agreement with you, we will be liable for your losses or damages. However, there are some exceptions. For instance, we will not be liable where:
Except as otherwise provided in this Agreement,
Qualifications & exceptions
Email notice if Bank of America blocks or cancels a payment you initiated
The delayed or blocked transfer disclaimer is subject to the Agreement’s other provisions, including Section 8.C for consumer accounts
For consumer accounts, Section 8.C says Bank of America is liable for losses or damages when it fails to complete a transaction on time or in the correct amount under its agreement with you, subject to the exceptions listed there.
Charges & Financial Obligations · User right or choice
Requesting money through Zelle carries no guarantee of payment
You may request money from another User, but recipients may reject or ignore requests. Neither Bank of America nor Zelle guarantees you will receive money or the amount you requested, and either may decide in its sole discretion not to send a reminder or repeat request to a User who ignores yours.
Supporting quotations
You may request money from another User.
Users to whom you send payment requests may reject or ignore your request
Neither we nor Zelle® guarantee that you will receive money from other Users by sending a payment request, or that you will receive the amount that you request.
we may decide or Zelle® may decide, in our sole discretion, that we will not send a reminder or repeat request to that User
Qualifications & exceptions
Reminders are at Bank of America's or Zelle's sole discretion
data: payment · purpose: service_operation
Charges & Financial Obligations · Restriction or exception
Money requests must be lawful and are not reviewed by Bank of America or Zelle
You agree to receive money requests from other Users and to send requests only for legitimate and lawful purposes. Requests are solely between the sender and recipient and are not reviewed or verified by Bank of America or Zelle, which take no responsibility for their accuracy or legality and do not act as a debt collector for either party.
Supporting quotations
You agree to receive money requests from other Users, and to only send requests for legitimate and lawful purposes.
Requests for money are solely between the sender and recipient and are not reviewed or verified by us or by Zelle®.
Neither we nor Zelle® assume responsibility for the accuracy or legality of such requests and do not act as a debt collector
Qualifications & exceptions
You agree to receive requests from other Users
data: payment
Charges & Financial Obligations · Company commitment
No fee to send or receive Zelle transfers
The agreement states there is no fee for sending or receiving a transfer under the Zelle Service.
Supporting quotations
There is no fee for sending or receiving a transfer under the Service.
Charges & Financial Obligations · Restriction or exception
How Zelle daily and monthly sending limits work
Zelle transfers from your eligible Bank of America deposit accounts are subject to daily and monthly limits on dollar amount and number of transfers. Daily limits reset at 12:00 AM ET each calendar day and monthly limits at 12:00 AM ET on the first day of each month. Limits are lower for the first 60 days after your initial Zelle enrollment with your User ID, some recipients have separate daily limits, and limits apply even if your available balances are higher. Limits are aggregate across all your Bank of America accounts enrolled in the Service.
Supporting quotations
There are limits and restrictions on Zelle® transfers sent from your eligible Bank of America deposit accounts.
Your ability to send money using the Service is subject to daily and monthly limits on the dollar amount and frequency of Zelle transfers.
Daily limits are measured on a per-calendar-day basis and reset at 12:00 AM ET each calendar day.
Monthly limits are measured on a per-calendar-month basis and reset at 12:00 AM ET on the first calendar day of each calendar month.
Overall transfer limits will be lower for the first 60 days of your initial Zelle enrollment with your User ID.
We also limit the amount you can send to certain recipients on a daily basis.
We limit your Zelle transfers even if your available balance(s) are collectively higher than the applicable limits.
Limits are aggregate and apply across all of your combined Bank of America accounts enrolled with the Service.
Charges & Financial Obligations · Permission or license
Over-limit transfers and temporary recipient limit increases are discretionary
Bank of America will generally decline a transaction that would exceed a limit, but may allow over-limit transactions in its sole discretion. It may also temporarily permit a higher limit for certain recipients based on your transaction history and other risk factors, and may display that increase in online banking or the mobile app when you set up the transfer. Any such exception applies only to the specified recipient and does not raise your overall limits or guarantee future exceptions.
Supporting quotations
We will generally decline any transaction that would cause you to exceed any limit.
However, we may allow transactions that exceed your limits in our sole discretion.
we may temporarily permit a higher limit for certain recipients based on your transaction history and other risk-related factors
we may display the temporary limit increase in online banking or our mobile app when you set up your transfer
Any such exception applies only to the recipient we specify and does not increase your overall limits or guarantee future exceptions.
Charges & Financial Obligations · Permission or license
Bank of America may change Zelle limits and may not disclose some changes
For security reasons Bank of America may modify the frequency or dollar amount you can send with Zelle, and may not disclose certain limits or limit changes. All sending limits are subject to temporary reductions to protect your account, other customer accounts or the Zelle Service.
Supporting quotations
We may from time to time, for security reasons, modify the limits, including the frequency, and/or the dollar amount of money you can send using the Zelle® Service.
We may not disclose certain limits or changes to limits for security reasons.
All sending limits are subject to temporary reductions to protect the security of your account, customer accounts, and/or the Zelle® Service.
Charges & Financial Obligations · Restriction or exception
$1 Zelle minimum, no receiving limits and early scheduling restrictions
The minimum for any single Zelle transfer is $1.00, and there are no limits on receiving Zelle transfers. Not all features are always available; for example, you may be unable to schedule future-dated or recurring payments during the first 60 days after initial enrollment, or for certain recipients.
Supporting quotations
Not all features of the Service will be available to you at all times.
you may be unable to schedule one-time future dated and recurring payments during the first sixty (60) days after your initial enrollment in the Service, or for certain recipients
The minimum transfer amount for any single Zelle® transfer is $1.00.
There are no receiving limits for Zelle® transfers.
Qualifications & exceptions
$1.00 minimum per transfer
Scheduling may be unavailable in the first 60 days or for certain recipients
Charges & Financial Obligations · Restriction or exception
Consumer Zelle sending limits by enrollment tenure
Zelle limits depend on how long you have been enrolled, and sending is subject to daily and monthly limits. For consumers, the table sets daily limits of $1,000 / 10 transactions for enrollment of 30 days or less, $2,000 / 10 transactions for 31-60 days and $3,500 / 10 transactions after 60 days, and lists a single consumer monthly limit of $20,000 / 60 transactions.
Supporting quotations
Zelle® transfer limits depend on how long you’ve been enrolled with Zelle®.
Daily Limit
Monthly Limit
Consumer
New Zelle® enrollment <= 30 days
$1,000 / 10 transactions
$20,000 / 60 transactions
Zelle® enrollment tenure 31-60 days
$2,000 / 10 transactions
Zelle® enrollment tenure > 60 days
$3,500 / 10 transactions
Your ability to send money using the Service is subject to daily and monthly limits on the dollar amount and frequency of Zelle transfers.
Qualifications & exceptions
Daily limits increase with Zelle enrollment tenure
Charges & Financial Obligations · Restriction or exception
Small business Zelle sending limits by enrollment tenure
For small business customers, sending is subject to daily and monthly limits. The table sets daily limits of $2,000 / 20 transactions for enrollment of 15 days or less, $4,000 / 20 for 16-30 days, $8,000 / 20 for 31-60 days and $15,000 / 20 after 60 days, and lists a single small business monthly limit of $100,000 / 120 transactions. A footnote says small business customers not receiving the small business limits should make sure they are logged in with their small business User ID.
Supporting quotations
Small Business
New Zelle® enrollment <= 15 days
$2,000 / 20 transactions
$100,000 /120 transactions
Zelle® enrollment tenure 16-30 days
$4,000 / 20 transactions
Zelle® enrollment tenure 31-60 days
$8,000 / 20 transactions
Zelle® enrollment tenure > 60 days
$15,000 / 20 transactions
If you are a small business customer and are not receiving the small business limits, make sure you are logged in with your small business User ID.
Daily Limit
Monthly Limit
Your ability to send money using the Service is subject to daily and monthly limits on the dollar amount and frequency of Zelle transfers.
Qualifications & exceptions
Daily limits increase with Zelle enrollment tenure
One monthly limit is listed for small business customers
Charges & Financial Obligations · Restriction or exception
Lower daily Zelle limits for unenrolled and newly added recipients
Additional daily limits apply to recipients who are not enrolled with Zelle or were recently added to your recipient list. For consumers, the daily limit is $500 to a recipient not enrolled with Zelle and $2,000 to a new recipient during the first 5 days after you add them; for small business, $2,000 and $4,000 respectively. These limits apply to each such recipient and reduce what you can send that recipient daily even if your overall daily limit is higher.
Supporting quotations
Additional Zelle® transfer limits apply to recipients who have not enrolled with Zelle® or have been recently added to your Zelle® recipient list.
Daily Limit
Consumer
Recipient who is not enrolled with Zelle®
$500
New recipient you add for the first 5 days
$2,000
Small Business
Recipient who is not enrolled with Zelle®
$2,000
New recipient you add for the first 5 days
$4,000
Daily limits for Zelle® transfers to recipients not enrolled with Zelle® and/or recipients you recently added apply to each applicable recipient
reduces the total amount you may transfer the particular recipient on a daily basis even if your total limit for amounts you can send daily is higher
Qualifications & exceptions
Per-recipient daily limits
New-recipient limit applies for the first 5 days
purpose: security
Charges & Financial Obligations · Context
Private Bank and Merrill clients may have higher Zelle limits
A table footnote says Private Bank and Merrill Lynch Wealth Management customers may be subject to higher dollar limits and total transfers, and directs them to contact their advisor for details.
Supporting quotations
Private Bank and Merrill Lynch Wealth Management customers may be subject to higher dollar limits and total transfers.
Please contact your advisor for more information on your limits.
RTP lets you receive Requests for Payment and pay them from checking
The Real Time Payments Service (RTP) lets you receive a Request for Payment (RFP) from individuals or businesses that bank at a financial institution participating in RTP. The agreement calls those requesters "Payees." You can pay their RFPs from an eligible checking account through RTP.
Supporting quotations
You can use the Real Time Payments Service (“RTP”) to receive a Request for Payment ("RFP") from other individuals or businesses with a bank account at a financial institution participating in RTP
to pay such RFPs from an eligible checking account to that Payee using RTP
Qualifications & exceptions
Requester must bank at an institution participating in RTP
Payments come from an eligible checking account
data: payment · purpose: service_operation
Not stated here
Which checking accounts count as eligible is not listed here beyond the later reference to consumer checking
Charges & Financial Obligations · Restriction or exception
You agree to turn off duplicate billing arrangements with RTP Payees
To avoid duplicate payments, you agree to turn off any e-bills, other duplicate electronic billings, or recurring payment arrangements you have with a Payee you choose to receive RFPs from. The agreement warns that if you don't, you may end up overpaying.
Supporting quotations
In order to avoid potential duplicate payments to the same biller
you agree to turn off any e-bills or other duplicate electronic billings or recurring payment arrangements you have with the same Payee from whom you elect to receive a RFP
Failure to do so may result in over payments.
Qualifications & exceptions
Applies to Payees from whom you elect to receive RFPs
data: payment · purpose: service_operation
Charges & Financial Obligations · User right or choice
Paying an RFP: immediate or scheduled, any time, no recurring payments
When you receive an RFP, you can pay the requesting Payee an amount you choose, or ignore the request. You can make a one-time immediate payment or schedule one for a future date, but recurring payments are not available at this time. Payments can be made 24 hours a day, 7 days a week, including weekends and holidays.
Supporting quotations
you may respond by making a payment in an amount you designate to the Payee submitting that RFP or you can elect to disregard the RFP
You may make a one-time immediate payment or a future-scheduled payment in response to a RFP.
Recurring payments are not available at this time.
You may make payments 24 hours a day, 7 days a week, including weekends and holidays.
Qualifications & exceptions
Recurring payments are not available at this time
Payments are made in response to an RFP
data: payment · purpose: service_operation
Charges & Financial Obligations · Permission or license
RTP payment requests authorize debits; Payee crediting is outside BofA control
When you ask to send an RTP payment, you authorize Bank of America to debit your account and transfer the amount to the Payee you choose. Your account is debited immediately for a one-time immediate payment, or on the scheduled date for a future-scheduled payment, and the transfer goes to the Payee's financial institution in real time. Bank of America says it does not control when that institution credits the Payee's account, or when your account with the Payee will reflect the payment.
Supporting quotations
By making a request to send a payment, you authorize us to debit your account for the amount of the payment and to transfer that amount to the Payee you designate.
your account will be debited immediately for a one time immediate payment, or on the date you have scheduled for a future-scheduled payment
a transfer will be made in real time to that Payee's financial institution
However, we do not control when the financial institution will credit the intended Payee’s account or when your account with the Payee will reflect the payment.
Qualifications & exceptions
Immediate payments are debited immediately; scheduled payments on the scheduled date
Timing of the Payee's crediting is not controlled by Bank of America
Charges & Financial Obligations · Company commitment
Bank of America reimburses Payee late fees if it fails to process an RTP payment
If Bank of America fails to process an RTP payment according to your properly completed instructions and the RTP requirements, it will reimburse you for late payment fees the Payee charges. This is in addition to any other remedies available to you under Section 8 of the Agreement.
Supporting quotations
If we fail to process a payment in accordance with your properly completed instructions and the RTP requirements, we will reimburse you for any late payment fees charged by the Payee, in addition to any other remedies that may be available to you under Section 8 of this Agreement.
Qualifications & exceptions
Your instructions must have been properly completed
The failure must be measured against your instructions and the RTP requirements
Other Section 8 remedies may also apply
data: payment · purpose: service_operation
Not stated here
The "RTP requirements" are not set out in this section
broadens (model-proposed): Bank liability for failing to complete transactions, with listed exceptions — RTP late-fee reimbursement is 'in addition to any other remedies' under Section 8 (b346). That includes 8.C, where the bank is liable for your losses or damages when a transaction is not completed on time or in the correct amount.
Charges & Financial Obligations · Company practice
No fee to receive RFPs or pay them through RTP
Bank of America charges no fee for receiving an RFP or for making payments in response to one through RTP.
Supporting quotations
There is no fee for receiving a RFP or making payments in response to a RFP using RTP.
data: payment
Charges & Financial Obligations · Procedure
Cancel scheduled RTP payments by 11:59 p.m. ET the prior business day
Immediate RTP transfers are irrevocable and can't be reversed or stopped once made. You can cancel a future-scheduled payment until 11:59 p.m. ET on the business day before the scheduled transfer. To cancel, go to the Transfers section of the Bank of America website or mobile app and tap "Activity."
Supporting quotations
Immediate transfers made using RTP are irrevocable and cannot be reversed or stopped once made.
Future-scheduled payments may be cancelled by 11:59 p.m. ET on the business day prior to the scheduled transfer by going to the Transfers section of the Bank of America website or mobile app and tapping on “Activity”.
Qualifications & exceptions
Immediate transfers cannot be cancelled
Deadline: 11:59 p.m. ET on the business day before the scheduled transfer
data: payment · purpose: service_operation
Charges & Financial Obligations · Restriction or exception
RTP sending limits, consumer checking: $3,500/24 hours up to $20,000/month
Payments sent through RTP from consumer checking are limited to $3,500 and 10 transactions every 24 hours, $10,000 and 30 transactions every 7 days, and $20,000 and 60 transactions every month. Private Bank and Merrill Lynch Wealth Management clients may be subject to higher dollar limits and total transfers and are told to contact their advisor.
Supporting quotations
The following limits will apply to payments sent using RTP*:
Every 24 hours
Every 7 days
Every Month
Consumer checking
$3500 / 10 transactions
$10,000 / 30 transactions
$20,000 / 60 transactions
*Private Bank and Merrill Lynch Wealth Management clients may be subject to higher dollar limits and total transfers.
Please contact your advisor for more information on your limits.
Qualifications & exceptions
Limits apply to payments sent
Private Bank and Merrill Lynch Wealth Management clients may have higher limits
data: payment
Not stated here
The higher limits for Private Bank and Merrill clients are not stated
Whether "Every Month" means a calendar month or a rolling period is not stated
Charges & Financial Obligations · Context
Remittance Transfers and other account-number transfers this Agreement governs
Transfers that consumers send outside the United States primarily for personal, family or household purposes are "Remittance Transfers" and are governed by federal law, with the agreement pointing to Section 6.F. The Agreement also governs certain other transfers, made with an account number and financial institution identifier, between your linked Bank of America accounts and your accounts at other institutions, or to someone else's account.
Supporting quotations
Transfers sent outside of the United States that are initiated by consumers primarily for personal, family or household purposes ("Remittance Transfers"), are governed by federal law (see section 6.F below).
This Agreement governs not only Remittance Transfers, but also certain other transfers between your linked accounts at Bank of America and your accounts at other financial institutions, or to someone else’s account, using an account number and financial institution identifier.
Qualifications & exceptions
Remittance Transfers are consumer transfers sent abroad for personal, family or household purposes
Only "certain" other transfers are covered
data: payment · purpose: legal_compliance
Charges & Financial Obligations · Company practice
Three Business Day ACH outbound: small business, $5,000, $1.00 fee, 8 PM ET
The transfer table lists Three Business Day ACH (outbound) for Small Business only, with a $5,000 sending limit per transaction, the receiving-limit column marked N/A, a $1.00 fee, and an 8:00 p.m. Eastern cutoff. A footnote warns that you may not be eligible for Three Business Day ACH transfers.
Supporting quotations
You may send and receive the following types of ACH and Wire transfers:
Sending Limits (per transaction)3
Receiving Limits (per transaction)3
Fees4
Cutoff Times
(all eastern PM)
Three Business Day ACH (outbound)5
Small Business
$5000
N/A
$1.00
8:00
5/ You may not be eligible to make Three Business Day ACH transfers as a Consumer or Small Business.
Qualifications & exceptions
Listed for Small Business only
Per-transaction sending limit
Eligibility not guaranteed (footnote 5)
N/A is the table’s entry for the opposite transfer direction; it is not a statement that transfers are unlimited.
Charges & Financial Obligations · Company practice
Three Business Day ACH inbound: consumer, $1,000 receive limit, no fee, 8 PM ET
The table lists Three Business Day ACH (inbound) for Consumer, with the sending-limit column marked N/A, a $1,000 receiving limit per transaction, a $0.00 fee, and an 8:00 p.m. Eastern cutoff. Footnotes say you may not be eligible for this transfer type and tie it to the prerequisite for Next Business Day inbound ACH.
Supporting quotations
Sending Limits (per transaction)3
Receiving Limits (per transaction)3
Fees4
(all eastern PM)
Three Business Day ACH (inbound)5, 6
Consumer
N/A
$1,000
$0.00
8:00
5/ You may not be eligible to make Three Business Day ACH transfers as a Consumer or Small Business.
Cutoff Times
in order to initiate a Next Business-Day ACH (Inbound) transfer, you must first receive an aggregate of $500.00 in one or more Three Business Day ACH (Inbound) transfers
Qualifications & exceptions
Listed for Consumer
Per-transaction receiving limit
Eligibility not guaranteed (footnote 5)
N/A is the table’s entry for the opposite transfer direction; it is not a statement that transfers are unlimited.
Charges & Financial Obligations · Company practice
Next-day ACH outbound: consumer $1,000 with no fee; small business $5,000 for $5
The table lists Next Business Day ACH (outbound) for Consumer and Small Business: consumers have a $1,000 sending limit per transaction and pay $0.00, while small businesses have a $5,000 limit and pay $5.00. The receiving-limit column is marked N/A, and both have an 8:00 p.m. Eastern cutoff.
Supporting quotations
Sending Limits (per transaction)3
Receiving Limits (per transaction)3
Fees4
(all eastern PM)
Next Business Day ACH (outbound)
Consumer
Small Business
$1000
$5000
N/A
$0.00
$5.00
8:00
8:00
Cutoff Times
Qualifications & exceptions
Per-transaction sending limits
Different limits and fees for Consumer and Small Business
N/A is the table’s entry for the opposite transfer direction; it is not a statement that transfers are unlimited.
Charges & Financial Obligations · Company practice
Next Business Day ACH inbound: consumer, $1,000 receiving limit, no fee, 8 PM ET
The table lists Next Business Day ACH (inbound) for Consumer, with the sending-limit column marked N/A, a $1,000 receiving limit per transaction, a $0.00 fee, and an 8:00 p.m. Eastern cutoff. Footnote 6 adds a prerequisite that applies if Three Business Day ACH (Inbound) is available to you, and footnote 7 says funds availability may be delayed.
Supporting quotations
Sending Limits (per transaction)3
Receiving Limits (per transaction)3
Fees4
(all eastern PM)
Next Business Day ACH (inbound)6, 7
Consumer
N/A
$1,000
$0.00
8:00
We may delay the availability of funds transferred into your Bank of America deposit account through Next Business Day ACH (Inbound) transfer services that debit an external (non-Bank of America) account.
Cutoff Times
If Three Business Day ACH (Inbound) is an available transfer type in your online or mobile banking experience, in order to initiate a Next Business-Day ACH (Inbound) transfer, you must first receive an aggregate of $500.00 in one or more Three Business Day ACH (Inbound) transfers
Qualifications & exceptions
Listed for Consumer
Per-transaction receiving limit
Footnote 6 prerequisite applies if Three Business Day ACH (Inbound) is available to you
Footnote 7: availability of funds may be delayed
N/A is the table’s entry for the opposite transfer direction; it is not a statement that transfers are unlimited.
The table lists Same Business Day (domestic) Wire Transfer (outbound) for Consumer and Small Business, with a $30.00 fee for each and a 5:00 p.m. Eastern cutoff. The per-transaction sending limit is $1,000 for consumers and $5,000 for small businesses, with the receiving-limit column marked N/A. A footnote sets a $10.00 minimum per wire.
Supporting quotations
Sending Limits (per transaction)3
Receiving Limits (per transaction)3
Fees4
(all eastern PM)
Same Business Day (domestic) Wire Transfer (outbound)
Consumer
Small Business
$1000
$5000
N/A
$30.00
$30.00
5:00
The minimum transfer amount (per transaction) for any Same Business Day (Domestic) Wire transfer and International Wire Transfer is $10.00.
Cutoff Times
Qualifications & exceptions
$30.00 fee for both Consumer and Small Business
Per-transaction sending limits
$10.00 minimum per transaction (footnote 3)
N/A is the table’s entry for the opposite transfer direction; it is not a statement that transfers are unlimited.
Charges & Financial Obligations · Company practice
International outbound wires: $45 in USD, no fee in foreign currency but markups
The table lists International Wire Transfer (outbound) separately for Consumer, with a $1,000 sending limit per transaction, and Small Business, with a $5,000 limit. The receiving-limit column is marked N/A for both, and both have a 5:00 p.m. Eastern cutoff. The fee is $45.00 for wires sent in U.S. dollars; there is no wire fee for wires sent in foreign currency, but exchange rate markups apply. A footnote adds that other fees or amounts may also apply.
Supporting quotations
Sending Limits (per transaction)3
Receiving Limits (per transaction)3
Fees4
(all eastern PM)
International Wire Transfer (outbound)8
Consumer
$1000
N/A
$45.00 for wire transfers sent in US Dollar
No wire transfer fee for wire transfers sent in foreign currency, but exchange rate markups apply
5:00
International Wire Transfer (outbound)8
Small Business
$5000
N/A
$45.00 for wire transfers sent in US Dollar
No wire transfer fee for wire transfers sent in foreign currency, but exchange rate markups apply
5:00
For international wire transfers, other fees or amounts may also apply, including those charged by the recipient’s financial institution, foreign taxes, and other fees that are part of the wire transfer process.
Cutoff Times
Qualifications & exceptions
$45.00 fee applies to wires sent in U.S. dollars
Foreign-currency wires carry exchange rate markups instead of a wire fee
Other fees may apply (footnote 4)
N/A is the table’s entry for the opposite transfer direction; it is not a statement that transfers are unlimited.
Charges & Financial Obligations · Company practice
Domestic transfers debit the day you direct; crediting typically per your choice
For domestic transfers, your Bank of America account is debited on the business day you direct Bank of America to start processing. The receiving account is typically credited the same business day, next business day, or third business day, depending on your choice. This footnote says the third-business-day option is for small business only.
Supporting quotations
Types of Transfers1, 2
1/ For domestic transfers, funds will be debited from your Bank of America account on the business day you direct us to initiate processing of the transfer
typically will be credited to the receiving account on the same business day, next business day or third business day (small business only), depending on your choice
Qualifications & exceptions
Crediting timing is "typically", not guaranteed
Third business day option described as small business only
data: payment
Charges & Financial Obligations · Context
Direct Payments Service fees and limits are in the Business Services Addendum
For the Direct Payments Service, this footnote refers you to the separate Business Services Addendum for fees and limits.
Supporting quotations
2/ For Direct Payments Service, see the
Business Services Addendum
for details on fees and limits.
Qualifications & exceptions
Fees and limits are in a separate document
Not stated here
The Business Services Addendum's fees and limits are not supplied
Charges & Financial Obligations · Restriction or exception
$10 wire minimum; other limits may apply; higher limits may be available
Same Business Day (Domestic) and International Wire Transfers have a $10.00 minimum per transaction, and daily and monthly limits may also apply. You may be eligible for higher transaction limits if you add Secured Transfer to receive a one-time passcode on your mobile device, or if you register a USB security key. Higher limits may also apply to Bank of America Private Bank, Merrill, or small business accounts.
Supporting quotations
The minimum transfer amount (per transaction) for any Same Business Day (Domestic) Wire transfer and International Wire Transfer is $10.00.
Daily and monthly limits may also apply.
You may be eligible for higher transaction limits if you add Secured Transfer to receive a one-time passcode on your mobile device or register a
USB security key
Higher transaction limits may also apply for Bank of America Private Bank, Merrill or small business accounts.
Charges & Financial Obligations · Company practice
International wires may carry other fees; BofA profits from currency exchange
International wire transfers may also involve other fees or amounts, such as charges from the recipient's financial institution, foreign taxes, and other fees in the wire process. For wires sent in foreign currency, conversion markups are built into the Bank of America, N.A. exchange rate, and Bank of America says it makes money from the foreign currency exchange. Bank of America sets these rates in its sole discretion; Section 6.G has more about currency conversion.
Supporting quotations
For international wire transfers, other fees or amounts may also apply, including those charged by the recipient’s financial institution, foreign taxes, and other fees that are part of the wire transfer process.
For wires sent in foreign currency, markups associated with the currency conversion are included in the Bank of America, N.A. exchange rate and we make money from the foreign currency exchange.
These rates are determined by Bank of America in its sole discretion.
See Section 6.G (Currency Exchange Rates) for more information on currency conversion.
Qualifications & exceptions
Third-party fees and foreign taxes may apply
Exchange rates are set in Bank of America's sole discretion
data: payment
Not stated here
The amount of third-party fees and markups is not stated
Charges & Financial Obligations · Permission or license
Bank of America may delay availability of next-day inbound ACH funds
Bank of America may delay the availability of funds moved into your Bank of America deposit account through Next Business Day ACH (Inbound) transfers that debit an outside (non-Bank of America) account. A delay may apply even if similar transfers were made available sooner in the past.
Supporting quotations
We may delay the availability of funds transferred into your Bank of America deposit account through Next Business Day ACH (Inbound) transfer services that debit an external (non-Bank of America) account.
A delay may apply even if similar transfers have been previously made available sooner.
Qualifications & exceptions
Past faster availability does not prevent a delay
data: payment
Not stated here
The length of any delay and the criteria for imposing one are not stated
Charges & Financial Obligations · Company practice
Outbound international wires are debited and processed the day you direct
For outbound international wire transfers, your Bank of America account is debited on the business day you direct processing to start, and Bank of America begins processing the transfer that day. The footnote points to Section 6.F for special rules for Remittance Transfers.
Supporting quotations
8/ For international wire transfers (outbound)
funds will be debited from your Bank of America account on the business day you direct us to initiate processing of the transfer. Bank of America will begin processing the transfer on that business day.
See Section 6.F for special rules applicable to Remittance Transfers.
Qualifications & exceptions
Remittance Transfers are subject to the special rules in Section 6.F
data: payment
Not stated here
When the recipient is credited is not stated here
Charges & Financial Obligations · Context
Zelle and Bill Pay move money in the U.S. without a transfer fee
The agreement notes that you can also move money within the U.S. without a transfer fee using Zelle (Section 4) or Bill Pay (Section 3). It describes ACH and wire transfers as alternatives for when domestic delivery by a specific date is critical, or when you are sending funds outside the U.S.
Supporting quotations
You may also move money within the U.S. without a transfer fee by using Zelle (described in Section 4 above) or Bill Pay (described in Section 3 above).
ACH and Wire transfers are alternatives that allow you to transfer funds when delivery of funds domestically by a specific date is critical or when you are transferring funds outside the U.S.
Qualifications & exceptions
No-transfer-fee statement is limited to moving money within the U.S.
data: payment
Cross-references
supports (model-proposed): No fee to send or receive Zelle transfers — Section 6.B's statement that Zelle moves money without a transfer fee (b441) matches the no-fee statement in Section 4.I.
supports (model-proposed): No service fees for using Bill Pay — Section 6.B's statement that Bill Pay moves money without a transfer fee (b441) matches Section 3.F's 'no service fees' for Bill Pay.
Charges & Financial Obligations · Restriction or exception
Small business outbound transfers require payee or vendor authorization
Small business customers may send funds from their business checking account to an individual's or vendor's account at another financial institution, but may not transfer funds from an external account into their small business account. Before scheduling a transfer to an individual, the customer agrees it will already have a signed, unrevoked authorization from the payee and will give Bank of America a copy on request. Before any vendor payment, the customer agrees it will have the vendor's authorization to pay by electronic means.
Supporting quotations
Small business customers may transfer funds from their business checking account to an individual's or vendor's account at another financial institution
but may not transfer funds from an external account to their small business account
Before scheduling a transfer to an individual, you agree that you will have received a signed authorization from the payee, and that the authorization will not have been revoked.
You agree to provide a copy of the authorization to us upon our request.
Before scheduling any vendor payment, you agree that you will have received authorization from the vendor to make the payment by electronic means.
Qualifications & exceptions
Applies to small business customers
Outbound only: no transfers from an external account into the small business account
Signed payee authorization must exist and not be revoked before scheduling
Copy of authorization must be provided on Bank of America's request
Not stated here
The agreement does not specify the form of the payee or vendor authorization beyond 'signed' for individuals and 'by electronic means' for vendors
Charges & Financial Obligations · Restriction or exception
No inbound same-day wires; international transfers are outbound wires only
Same-Business-Day Wire transfers cannot be used for inbound transfers. Transfers to accounts outside the United States are available only as outbound Wire transfers, and ACH transfers cannot be used for international transfers.
Supporting quotations
Same-Business-Day Wire transfers are not available for inbound transfers.
Transfers to accounts located outside the United States are available for outbound Wire transfers only.
ACH transfers are not available for international transfers.
Qualifications & exceptions
Same-Business-Day Wire: outbound only
International: outbound Wire only, no ACH
Charges & Financial Obligations · Restriction or exception
No timing guarantee when other banks delay; foreign credits may take weeks
Bank of America says it cannot guarantee timely delivery or return of funds when another financial institution fails to act in a timely manner. Beneficiary banks in some countries may take several days or even weeks to credit the receiving account, and currency conversion charges may also apply to international outbound transfers.
Supporting quotations
Bank of America cannot guarantee the timely delivery or return of funds as a result of the failure of another financial institution to act in a timely manner.
beneficiary banks located in some countries may take several days or even weeks to credit the receiving account.
Currency conversion charges also may apply to international outbound transfers.
Qualifications & exceptions
Delay tied to failure of another financial institution
Conversion charges 'may' apply to international outbound transfers
Not stated here
Amount of any currency conversion charges is not stated here
Charges & Financial Obligations · Procedure
Email confirmations; report discrepancies within 30 days for interest
Bank of America will email a confirmation of each transfer to the email address in its records, showing the date, amount and the bank or institution to or from which the transfer was made. You agree to review it promptly and notify the bank immediately of any discrepancy. Bank of America will not be liable for interest compensation unless it is notified within 30 days of when you received the confirmation or the bank statement showing the transfer, whichever is earlier.
Supporting quotations
For each transfer, we will e-mail a confirmation to you at the e-mail address indicated in our records.
The confirmation will note the date and the amount of the transfer and the bank or institution to or from which the transfer was made.
You agree to examine the confirmation promptly upon receipt and to notify us immediately of any discrepancy between the confirmation and your records.
Bank of America will not be liable for interest compensation, as otherwise set forth in this Agreement, unless Bank of America is notified of the discrepancy within 30 days from the date of your receipt of the confirmation or your bank statement including the transfer, whichever is earlier.
Qualifications & exceptions
30-day clock runs from the earlier of receiving the confirmation or the statement
Limits interest compensation, as otherwise set forth in the Agreement
purpose: service_operation
Not stated here
Whether a late report affects remedies other than interest compensation is not stated here
Cross-references
contrast (model-proposed): Error reports due 60 days after first statement (90 for other-bank transfers) — For ACH and wire transfers, you lose interest compensation unless you report a discrepancy within 30 days (b446). The general consumer error-reporting deadline in Section 8.A is 60 days after the first statement (b571). The shorter window affects interest only.
Charges & Financial Obligations · Restriction or exception
Name and account number mismatch: payment may follow the account number
If a payment order describes the beneficiary inconsistently by name and account number, the beneficiary's bank may pay based on the account number even if that number belongs to someone other than the named beneficiary. You agree that your obligation to pay Bank of America for the transfer is not excused by such a payment.
Supporting quotations
if a payment order relating to a transfer describes a beneficiary inconsistently by name and account number, payment might be made by the beneficiary's bank on the basis of the account number, even if it identifies a person different from the named beneficiary
your obligation to pay the transfer issued by you to us shall not be excused by such payment.
Qualifications & exceptions
Applies where name and account number are inconsistent
You still owe the transfer amount even if the wrong person is paid
Charges & Financial Obligations · Company practice
Insufficient funds: transfer may be skipped or may cause an overdraft
You agree to have enough available funds in the designated deposit account to cover all transfers and any transfer fees on the scheduled date. If funds are insufficient, Bank of America may choose not to initiate one or more transfers; if it does initiate them, possibly with attempts on later business days, the result may be an overdraft, and you are liable for the overdraft and any Overdraft Item fees under your Deposit Agreement.
Supporting quotations
You agree that you will have sufficient available funds in the designated deposit account to cover all transfers, including any applicable transfer fees, on the date scheduled.
If an account does not have sufficient available funds on the scheduled date, we may elect not to initiate one or more of the transfers.
If we do elect to initiate the transfer, which may involve one or more attempts on subsequent business days, it may cause an overdraft in your account in which case you shall be liable for the overdraft and any Overdraft Item fees, as set forth in your Deposit Agreement.
Qualifications & exceptions
Bank of America 'may elect' whether to initiate
Retries may occur on subsequent business days
Overdraft Item fees set by the Deposit Agreement
Not stated here
Overdraft Item fee amounts and rules are in the Deposit Agreement, not supplied
How many retry attempts may occur is not stated
Charges & Financial Obligations · Company practice
Bank chooses transfer routes; small business currency conversion includes markup
Bank of America may use any means or routes it considers suitable, in its sole discretion, to execute a transfer. For small business customers sending U.S. dollars to a non-U.S. dollar account, the payment may be converted to local currency by any bank, payment system or provider in the chain, including Bank of America or an affiliate. Bank of America and/or an affiliate include a markup or fee on that conversion and may profit from it.
Supporting quotations
You agree that Bank of America may use any means or routes which we in our sole discretion consider suitable to execute your transfer.
For small business customers, if you transfer funds in U.S. dollars to a non-U.S. dollar account, your payment may be converted into the local currency by any originating, intermediary or receiving bank, payment system or payment service provider, including Bank of America or an affiliate, as applicable.
We and/or an affiliate include a markup or fee on such currency conversion and may profit in connection with any such currency conversion.
Qualifications & exceptions
Routing is in Bank of America's sole discretion
Conversion statement is addressed to small business customers
Conversion may be done by originating, intermediary or receiving parties
Not stated here
Size of the conversion markup or fee is not stated
Charges & Financial Obligations · Company practice
Scheduled and recurring transfers; weekend dates process the prior business day
Future scheduled and recurring transfer features may be available to you depending on the platform functionality provided for your customer profile (User ID); you will find out whether they are when you use the Services. Where supported, ACH and wire transfers scheduled for a weekend or non-business day are processed on the prior business day, not the next one.
Supporting quotations
Future scheduled and recurring transfer features may be available to you depending on the platform functionality provided for your customer profile (User ID).
Where supported, ACH and wire transfers scheduled for a weekend or a non-business day will be processed on the prior business day.
You will know whether these features are available to you when you access and use the Services.
Qualifications & exceptions
Availability depends on your customer profile/platform
Weekend/non-business-day transfers move earlier, to the prior business day
Not stated here
Which profiles have these features is not specified
Charges & Financial Obligations · Restriction or exception
Immediate or in-process transfers cannot be cancelled by right
Except for Remittance Transfers, once you direct an immediate transfer or its status is In Process or Processed, you no longer have a right to cancel it. Bank of America may, at its option, accept cancellations or amendments, but if it attempts one, the reversal or amendment must be agreed to by every financial institution that has accepted a related payment order, and Bank of America has no liability if the cancellation or amendment is not completed.
Supporting quotations
Except for Remittance Transfers, if you direct us to begin processing a transfer immediately or a transfer's status is In Process or Processed, you no longer have the right to cancel it.
Bank of America may at its option accept your cancellations or amendments to a transfer.
the reversal request or amendment must be agreed to by each financial institution which has accepted a payment order related to the transfer at issue before it will be acted upon
Bank of America shall have no liability if a cancellation or amendment is not completed.
Qualifications & exceptions
Does not apply to Remittance Transfers
Acceptance of cancellations is at Bank of America's option
All accepting financial institutions must agree
Charges & Financial Obligations · User right or choice
Cancel future-dated transfers online before midnight ET or request by phone
Except for Remittance Transfers, and where scheduled/recurring features are available to you, you can cancel future scheduled and recurring domestic transfers by logging into Online Banking at www.bankofamerica.com before midnight ET on the date processing is scheduled to start; this is the preferred method. You may also request cancellation of a future scheduled or recurring transfer by calling 800.432.1000 (consumer) or 866.758.5972 (small business), or collect at 925.681.7600 from outside the continental U.S.; the phone option is phrased as a request and no separate deadline is stated for it. A cancelled future-dated transfer shows the status Canceled; Remittance Transfer cancellation follows Section 6.F.
Supporting quotations
Except for Remittance Transfers, and to the extent future scheduled and recurring transfer features are available to you
you can cancel future scheduled and recurring domestic transfers prior to midnight ET on the date processing for the transfer is scheduled to be initiated by logging into your account in Online Banking at www.bankofamerica.com.
This is the preferred method for cancelling transfers.
You may also request to cancel a future scheduled or recurring transfer by calling us at 800.432.1000 for consumer accounts and 866.758.5972 for small business accounts.
If you are calling from outside of the continental U.S., call us collect at 925.681.7600.
After you cancel a future-dated transfer, the status changes to Canceled.
Please see Section 6.F for the cancellation procedures applicable to Remittance Transfers.
Qualifications & exceptions
Online cancellation: domestic transfers, before midnight ET on the scheduled processing date
Phone cancellation is a request; the source states no separate phone deadline
Remittance Transfers excluded; see Section 6.F
Online cancellation is the preferred method
Not stated here
Whether a phone request will be honored, and by when it must be made, is not stated
Cross-references
contrast (model-proposed): Deadlines and methods for canceling scheduled internal transfers — Cancellation deadlines differ by service. Scheduled ACH and wire transfers can be canceled before midnight ET on the date processing is scheduled to start (b452). Internal transfers must be canceled before midnight ET on the business day before (b156).
Charges & Financial Obligations · Procedure
Recalling a sent international transfer may return less than you sent
After an international outbound transfer is sent (or, for Remittance Transfers, after the 30-minute cancellation period), you may ask for a recall and Bank of America will pass the request to the beneficiary's bank. If that bank agrees to return the funds, once receipt is confirmed Bank of America credits your account at its current retail buy rate for that currency that day (pointing to Section 6.G), which may differ from the original rate and cause a loss, and the beneficiary's bank's charges are deducted. Bank of America has no liability if the beneficiary's bank or foreign beneficiary refuses the recall.
Supporting quotations
Once an international outbound transfer has been sent, or, in the case of Remittance Transfers, after the 30 minute cancellation period has passed, you may request that a transfer be recalled, and we will communicate your request to the beneficiary's bank.
If the beneficiary's bank agrees to return the funds to us, then upon confirmation of receipt of funds in our account, we will credit your account at the current Bank of America retail buy rate for that currency that day (see Section 6.G below).
the exchange rate may be different from the original rate applicable to the transfer, which may result in a loss to you.
the beneficiary's bank may assess charges for their services, which will be deducted from the amount returned to you.
We will have no liability to you if the beneficiary's bank or foreign beneficiary refuses your request to recall the international wire transfer.
Qualifications & exceptions
Return depends on the beneficiary's bank agreeing
Credit occurs only after confirmed receipt of returned funds
Remittance Transfers: only after the 30-minute cancellation period
Not stated here
Section 6.G, which this provision references, does not use or define 'retail buy rate'
Amount of beneficiary bank charges is not stated
Charges & Financial Obligations · Company practice
Returned wires are credited at the current retail buy rate, less bank charges
If a receiving or beneficiary's bank returns a wire transfer through no fault of Bank of America, the bank credits your account at its current retail buy rate for the currency that day (pointing to Section 6.G). This provision says the rate will be different from the original rate and may result in a loss (the recall provision just before it says 'may be different'), and any charges by the returning or beneficiary's bank are deducted from the amount returned.
Supporting quotations
If a wire transfer is returned by the receiving bank or beneficiary's bank for no fault of ours, we will credit your account at the current Bank of America retail buy rate for the currency that day (see Section 6.G below).
the exchange rate will be different from the original rate applicable to the transfer, which may result in a loss to you.
a returning bank and/or beneficiary's bank may assess charges for their services, which will be deducted from the amount returned to you.
the exchange rate may be different from the original rate applicable to the transfer, which may result in a loss to you.
Qualifications & exceptions
Applies when the return is through no fault of Bank of America
Returning/beneficiary bank charges are deducted
Not stated here
Section 6.G, which this provision references, does not use or define 'retail buy rate'
Charges & Financial Obligations · Company practice
Interest owed is based on the average federal funds rate, 360-day year
When Bank of America becomes liable to you for interest compensation under the Agreement or applicable law, it calculates it using the average federal funds rate at the Federal Reserve Bank in the district where Bank of America is headquartered, for each day interest is due, on a 360-day-year basis.
Supporting quotations
If we become liable to you for interest compensation under this Agreement or applicable law
such interest shall be calculated based on the average federal funds rate at the Federal Reserve Bank in the district where Bank of America is headquartered for each day interest is due, computed on the basis of a 360-day year.
Qualifications & exceptions
Applies to interest compensation owed under the Agreement or applicable law
Not stated here
The actual rate value is not stated
Charges & Financial Obligations · Restriction or exception
No liability for exchange rates; remittance rates appear in disclosures
Bank of America says it does not accept any liability for its exchange rates and disclaims all related liability, including direct, indirect or consequential loss. This includes any claim that its rates differ from those offered or reported by third parties, or by Bank of America at another time, place, amount or payment medium. The same disclaimer appears both in the Liability section (6.E) and in Currency Exchange Rates (6.G). For Remittance Transfers, the exchange rate applied will be stated in the disclosures provided for that transfer under federal law.
Supporting quotations
We do not accept any liability for our exchange rates.
Any and all liability relating to this information and the rates provided herein is disclaimed, including without limitation, direct, indirect, or consequential loss
any liability if our exchange rates are different from rates offered or reported by third parties, or offered by us at a different time, at a different location, for a different transaction amount, or involving a different payment media
For Remittance Transfers, the exchange rate to be applied to the transfer will be set forth in disclosures provided to you for the transfer in accordance with federal law.
We do not accept any liability for our exchange rates.
Qualifications & exceptions
Remittance Transfer rates are set out in transfer-specific federal disclosures
Repeated in Sections 6.E and 6.G
Not stated here
The remittance disclosures themselves are not part of this source
Cross-references
qualifies (model-proposed): Fedwire, CHIPS, SWIFT and NACHA rules govern transfers; EFTA prevails — The blanket exchange-rate liability disclaimer (b484) is limited for Remittance Transfers. For those, 'notwithstanding anything to the contrary contained herein', the EFTA (and New York law as applicable) sets the rights and obligations (b448).
Charges & Financial Obligations · Context
Remittance Transfers have separate federal rights explained per transfer
Section 6.F covers Remittance Transfers, meaning electronic transfers a consumer starts mainly for personal, family or household purposes to a designated recipient in a foreign country. The agreement says federal law gives these transfers rights and obligations that may differ from other funds transfers, including disclosure, cancellation and error resolution rights. Your rights for Remittance Transfers will be explained in a disclosure provided each time you initiate one.
Supporting quotations
The following applies to Remittance Transfers.
a Remittance Transfer is an electronic transfer of funds initiated by a consumer primarily for personal, family or household purposes to a designated recipient in a foreign country
Federal law provides certain rights and obligations related to Remittance Transfers that may differ from rights and obligations that apply to other types of funds transfers, including disclosure, cancellation and error resolution rights.
Your rights with respect to Remittance Transfers will be explained to you in a disclosure provided to you at the time you initiate each Remittance Transfer.
Qualifications & exceptions
Applies only to consumer transfers primarily for personal, family or household purposes to a recipient in a foreign country
Rights are spelled out in a per-transfer disclosure
purpose: legal_compliance
Not stated here
The content of the disclosure provided at the time of each Remittance Transfer is not part of this source
Charges & Financial Obligations · Company commitment
Disclosures given before a Remittance Transfer is sent
Before sending a Remittance Transfer, Bank of America will disclose, if applicable, the amount to be transferred, any fees or taxes it imposes, the total transaction amount, and the exchange rate it will use if you say the receiving account is in a foreign currency and identify that currency. If you transfer in foreign currency, the disclosures also show, in that currency, the transfer amount, third-party fees, and the total the recipient will receive. The recipient may still receive less than the disclosed total because of foreign taxes and fees charged by the recipient's financial institution, which are not required to be disclosed.
Supporting quotations
Prior to sending a Remittance Transfer, we will provide you with certain important disclosures including, if applicable: (i) the amount that will be transferred to the recipient, (ii) a description of any fees or taxes we impose, (iii) the total amount of the transaction
(iv) the exchange rate we will use in the event you tell us that the receiving account is denominated in a foreign currency and you identify such currency
if you chose to transfer money in foreign currency, the disclosures will also include the following items in such foreign currency: (x) the transfer amount, (y) the fees imposed by third parties in connection with the transfer, and (z) the total amount to be received by the recipient
Please note the recipient may receive less than the total amount disclosed due to foreign taxes and fees charged by the recipient’s financial institution for receiving a Remittance Transfer into an account, which are not required to be disclosed.
Qualifications & exceptions
Items are disclosed 'if applicable'
Exchange rate is disclosed only if you tell Bank of America the receiving account is in a foreign currency and identify it
Foreign taxes and recipient-institution fees may reduce the amount received and are not required to be disclosed
Actual fee amounts and exchange rates for any given transfer are not stated in this source
Charges & Financial Obligations · Company commitment
Receipt shown after you accept Remittance Transfer terms
Once you confirm acceptance of the Remittance Transfer terms, you will be shown a receipt. It includes the items from the pre-transfer disclosure plus the date funds will be available to the recipient, the recipient-identifying information you provided, and a statement of your error and cancellation rights.
Supporting quotations
Once you confirm your acceptance of the Remittance Transfer terms, you will be shown a receipt which includes the items listed above and, in addition, (i) the date the funds will be available to the recipient, (ii) information you provide that identifies the recipient, and (iii) a statement of your rights in the event of an error or if you wish to cancel the transfer
Qualifications & exceptions
Receipt is shown after you confirm acceptance of the terms
The exact wording of the rights statement on the receipt is not part of this source
Charges & Financial Obligations · Restriction or exception
Wrong account or institution number may cost you the transfer amount
For Remittance Transfers, the agreement notifies you that if you give an incorrect account number or institutional identifying number and Bank of America cannot recover the funds, you may lose the amount of the payment order.
Supporting quotations
You are hereby notified that in the event that you provide an incorrect account number or institutional identifying number, and we are not able to recover the funds, you may lose the amount of the payment order.
Qualifications & exceptions
Applies when you supplied the incorrect number
Loss occurs if Bank of America is not able to recover the funds
Not stated here
What recovery efforts Bank of America makes is not described
Charges & Financial Obligations · Procedure
Reporting a Remittance Transfer error within 180 days
To report an error or problem with a Remittance Transfer, call 877.337.8357 (or collect at 302.781.6374 from outside the U.S.) or write to Bank of America, N.A., PO Box 25118, Tampa, FL 33622-5118; wire transfer FAQs with error resolution procedures are also linked online. You must contact Bank of America within 180 days of the date it said funds would be available to the recipient. You should give your name and address or phone number, the error and why you believe it is one, the recipient's name (and phone or address if known), the dollar amount, and the transaction's confirmation code or number.
Supporting quotations
If you think there has been an error or problem with your Remittance Transfer:
Call us at 877.337.8357; or, from outside the U.S. call us collect at 302.781.6374.
You can also write to us at:
Bank of America, N.A. PO Box 25118 Tampa, FL 33622-5118
Frequently asked questions about wire transfers including error resolution procedures, can be viewed by accessing
You must contact us within 180 days of the date we indicated to you that funds would be made available to the recipient.
Your name and address or telephone number;
The error or problem with the transfer, and why you believe it is an error or problem;
The name of the person receiving the funds, and if you know it, his or her telephone number or address;
The dollar amount of the transfer; and
The confirmation code or number of the transaction.
Qualifications & exceptions
Deadline: within 180 days of the date Bank of America indicated funds would be available to the recipient
Content of the linked wire transfer FAQ page is not part of this source
Charges & Financial Obligations · Company commitment
Remittance error investigated within 90 days, results in 3 business days
Bank of America will determine whether a Remittance Transfer error occurred within 90 days after you contact it and will correct any error promptly. It will tell you the results within three business days after finishing the investigation. If it decides there was no error, it will send a written explanation, and you may ask for copies of any documents used in the investigation.
Supporting quotations
We will determine whether an error occurred within 90 days after you contact us and we will correct any error promptly.
We will tell you the results within three business days after completing our investigation.
If we decide that there was no error, we will send you a written explanation. You may ask for copies of any documents we used in our investigation.
Qualifications & exceptions
90 days to determine whether an error occurred
Results within three business days after the investigation ends
Written explanation is sent if Bank of America decides there was no error
purpose: legal_compliance
Charges & Financial Obligations · User right or choice
Cancel a Remittance Transfer within 30 minutes for a full refund
You may cancel a Remittance Transfer for a full refund within 30 minutes of payment, unless the funds have already been picked up or deposited. The agreement says the best way is to log into the Mobile App or Online Banking; you can also visit a financial center or call 1.877.337.8357 (collect at 1.302.781.6374 from outside the U.S.), and you must provide information identifying the transfer, including the amount and where funds were sent. Bank of America will refund your money within three business days of your cancellation request as long as the funds have not been picked up or deposited.
Supporting quotations
You have the right to cancel a Remittance Transfer for a full refund within 30 minutes of payment, unless the funds have been picked up or deposited.
The best way to cancel: log into your account in the Bank of America Mobile Application or into Online Banking at www.bankofamerica.com. You can also visit your local financial center or call us at 1.877.337.8357. From outside of the U.S., call us collect at 1.302.781.6374.
you must provide us with information to help us identify the transfer you wish to cancel, including the amount and location where the funds were sent
We will refund your money within three business days of your request to cancel a transfer as long as the funds have not already been picked up or deposited into a recipient's account.
Qualifications & exceptions
Window: within 30 minutes of payment
Not available once funds are picked up or deposited
Refund within three business days of the request
purpose: legal_compliance
Charges & Financial Obligations · Permission or license
Bank of America sets exchange rates at its discretion without notice
Bank of America may determine and assign a currency exchange rate to your transaction without notice. It sets the rate in its sole discretion based on factors it considers relevant, including market conditions, other parties' rates, its desired rate of return, and market and credit risk, and the rate may change at any time without notice. You acknowledge that rates fluctuate, sometimes significantly, and accept all resulting risks; Bank of America also reserves the right to refuse any foreign exchange request.
Supporting quotations
We may determine a currency exchange rate and assign it to your transaction without notice to you.
Exchange rates fluctuate, at times significantly, and you acknowledge and accept all risks that may result from such fluctuations.
that exchange rate will be determined by us in our sole discretion based upon such factors as we determine relevant, including without limitation, market conditions, exchange rates charged by other parties, our desired rate of return, market risk, credit risk and other market, economic and business factors, and is subject to change at any time without notice
We reserve the right to refuse to process any request for a foreign exchange transaction.
For Remittance Transfers, the exchange rate to be applied to the transfer will be set forth in disclosures provided to you for the transfer in accordance with federal law.
Qualifications & exceptions
Rate may change at any time without notice
You bear the risk of rate fluctuations
Bank of America may refuse to process any foreign exchange request
For Remittance Transfers, the applicable exchange rate is stated in the disclosures provided for the transfer under federal law.
Not stated here
Actual rates or how they are calculated for a given transaction are not stated
Charges & Financial Obligations · Company practice
Exchange rates are all-in and may include markups that vary by customer
Bank of America uses all-in pricing for exchange rates, which may include profit, fees, costs, charges or other markups it sets in its sole discretion, and the markup may differ between customers and for the same customer depending on how or where the transaction is executed. You acknowledge that retail, commercial, after-hours and weekend rates differ from large inter-bank rates, and that other dealers' or sources' rates may differ. The agreement states the rate you are offered may be different from, and likely inferior to, the rate Bank of America paid to acquire the currency.
Supporting quotations
We provide all-in pricing for exchange rates. The price provided may include profit, fees, costs, charges or other markups as determined by us in our sole discretion.
The level of the fee or markup may differ for each customer and may differ for the same customer depending on the method or venue used for transaction execution.
You acknowledge that exchange rates for retail and commercial transactions, and for transactions effected after regular business hours and on weekends, are different from the exchange rates for large inter-bank transactions effected during the business day
Exchange rates offered by other dealers or shown at other sources by us or other dealers (including online sources) may be different from our exchange rates.
The exchange rate you are offered may be different from, and likely inferior to, the rate paid by us to acquire the underlying currency.
Qualifications & exceptions
Markup level may differ by customer and by execution method or venue
Offered rate likely inferior to Bank of America's acquisition rate
Not stated here
The size of any markup is not disclosed in this source
How to contact Bank of America about electronic transaction errors
For errors or questions about electronic transactions, Section 8 (titled as applying to consumer accounts) says to call 800.432.1000, or call collect at 925.681.7600 if calling from outside the continental U.S. You may also write to Bank of America at FL1-300-02-07, P.O. Box 25118, Tampa, FL 33622-5118.
Supporting quotations
8. Error Resolution Procedures for Consumer Accounts
In Case of Errors or Questions About Your Electronic Transactions
Call us at 800.432.1000
If you are calling from outside of the continental U.S., call us collect at 925.681.7600
You may also write us at:
Bank of America
FL1-300-02-07 P.O. Box 25118 Tampa, FL 33622-5118
Qualifications & exceptions
Collect-call number is for calls from outside the continental U.S.
Section 8 is titled as applying to consumer accounts
Charges & Financial Obligations · Procedure
Situations in which you should contact the bank immediately
You are asked to contact Bank of America immediately if you think your statement or transaction record is wrong, you need more information about a transaction listed on your statement, an unauthorized person has discovered your password for the Services, or someone has transferred or may transfer money from your account without your permission.
Supporting quotations
Contact us immediately if you think:
Your statement or transaction record is wrong
You need more information about a transaction listed on your statement
An unauthorized person has discovered your password for the Services
Someone has transferred or may transfer money from your account without your permission
Charges & Financial Obligations · Restriction or exception
Error reports due 60 days after first statement (90 for other-bank transfers)
Bank of America must hear from you no later than 60 days after it sent the first statement on which the problem or error appeared. The period is 90 days if the problem or error relates to a transfer from an account maintained at another financial institution. For errors involving an unauthorized transaction, you are directed to Section 8.B.
Supporting quotations
We must hear from you no later than 60 days after we have sent the FIRST statement on which the problem or error appeared
or 90 days if the problem or error relates to a transfer from an account maintained at another financial institution
Please see Section 8.B below regarding reporting an error involving an unauthorized transaction.
Error Resolution Procedures for Consumer Accounts
Qualifications & exceptions
60 days from the FIRST statement showing the problem
90 days if it involves a transfer from an account at another financial institution
Unauthorized transactions: see Section 8.B
Stated in Section 8, which is titled as applying to consumer accounts
Not stated here
The section does not state what happens to an error reported after the deadline, other than the separate unauthorized-transaction rules in Section 8.B
Charges & Financial Obligations · Procedure
Information to give when reporting an error, and possible written follow-up
If you report verbally, Bank of America may require you to send your complaint or question in writing or by email within ten business days. When contacting the bank, you are asked to provide your name and account number, the date and dollar amount of the transaction, the payee name for a bill payment, the transaction number if available, a description of the transaction, and as clear an explanation as you can of why you believe there is an error or need more information.
Supporting quotations
If you tell us verbally, we may require you to send us your complaint or question in writing or via email within ten (10) business days.
When you contact us, please provide the following information:
Your name and account number
The date and dollar amount of the transaction in question
The name of the Payee if the transaction in question is a bill payment
The transaction number assigned, if available
A description of the transaction about which you are unsure
Please explain as clearly as you can why you believe there is an error or why you need more information.
Qualifications & exceptions
Written or email follow-up may be required within 10 business days of a verbal report
Charges & Financial Obligations · Company commitment
Investigation timelines and provisional credit for reported errors
Bank of America says it will determine whether an error occurred within 10 business days after hearing from you and will promptly correct any error it made. If it needs more time, it may take up to 45 days, in which case it will provisionally credit your account within 10 business days for the amount you think is in error. If it asked for a written complaint and does not receive it within 10 business days, it reserves the right not to provisionally credit your account; for errors involving new accounts it may take up to 90 days to investigate and up to 20 business days to provisionally credit.
Supporting quotations
We will determine whether an error occurred within 10 business days after we hear from you, and we will promptly correct any error we have made.
If we need more time, however, we may take up to 45 days to investigate your complaint or question.
we will provisionally credit your account within 10 business days for the amount you think is in error
If we ask you to put your complaint or question in writing, and we do not receive your letter in 10 business days, we reserve the right not to provisionally credit your account.
For errors involving new accounts, we may take up to 90 days to investigate your complaint or question and up to 20 business days to provisionally credit your account.
Error Resolution Procedures for Consumer Accounts
does not apply to business accounts
Qualifications & exceptions
Up to 45 days if more time is needed
Provisional credit within 10 business days during extended investigation
No provisional credit right if requested written complaint not received within 10 business days
New accounts: up to 90 days to investigate, up to 20 business days for provisional credit
Stated in Section 8, which is titled as applying to consumer accounts; the section notes Regulation E does not apply to business accounts
Not stated here
The section does not define what counts as a 'new account'
Charges & Financial Obligations · Company commitment
Results within 3 business days and access to investigation documents
Bank of America will tell you the results within 3 business days after completing its investigation. If it concludes there was no error, it will send you a written explanation, and you may request copies of the documents it used in the investigation.
Supporting quotations
We will tell you the results within 3 business days after we complete our investigation.
If we conclude there was no error, we will send you a written explanation.
You may request copies of the documents that we used in our investigation.
Error Resolution Procedures for Consumer Accounts
Qualifications & exceptions
Written explanation applies when the bank finds no error
Stated in Section 8, which is titled as applying to consumer accounts
Charges & Financial Obligations · Context
Remittance Transfer errors: see the error resolution procedures in Section 6.F
If the transaction was a Remittance Transfer, described here as a transfer of funds initiated by a consumer primarily for personal, family or household purposes to a designated recipient in a foreign country, you are directed to the error resolution procedures in Section 6.F.
Supporting quotations
If your transaction was a Remittance Transfer (transfer of funds initiated by a consumer primarily for personal, family or household purposes to a designated recipient in a foreign country), please see the error resolution procedures in Section 6.F.
Qualifications & exceptions
Applies to consumer-initiated transfers, primarily for personal, family or household purposes, to recipients in a foreign country
Not stated here
This provision does not say how the Section 6.F procedures relate to the procedures described in Section 8.A
Charges & Financial Obligations · User right or choice
No liability for unauthorized transactions reported within 60 (or 90) days
You will have no liability for unauthorized transactions if you notify Bank of America within 60 days after the statement showing the transaction was sent (90 days if the transaction was from an account at another financial institution). If you do not, you may not get back money lost from unauthorized transactions occurring after the 60-day (or 90-day) period closes, if the bank can show it could have stopped them had you notified it in time. The bank may extend these periods if qualifying extenuating circumstances, such as a long trip or hospital stay, kept you from telling it.
Supporting quotations
You will have no liability for unauthorized transactions if you notify us within 60 days after the statement showing the transaction has been sent to you
(or 90 days if the transaction was from an account maintained at another financial institution)
you may not get back any of the money you lost from any unauthorized transaction that occurs after the close of the 60-day period
(or 90 day period if the transaction was from an account maintained at another financial institution)
if we can show that we could have stopped the transaction if you had notified us in time
If qualifying extenuating circumstances (such as a long trip or hospital stay) kept you from telling us, we may extend the time periods.
does not apply to business accounts
Qualifications & exceptions
60 days from the statement; 90 days for transactions from an account at another financial institution
Late-notice loss applies to transactions after the period closes and only if the bank could have stopped them
Extension for extenuating circumstances is discretionary ('may')
Stated as Regulation E rules that do not apply to business accounts
Not stated here
What counts as 'qualifying' extenuating circumstances is not defined
What counts as an unauthorized transaction under this section
A transaction is unauthorized for this section if someone other than you initiates it from your account without actual authority and you receive no benefit from it. Transactions resulting from these listed situations are considered unauthorized: your account being accessed without permission; your debit card, username or password being lost, stolen, compromised or used without permission; someone transferring money without your permission; or your statement showing transfers out that you did not make or permit. You are told to notify Bank of America at once if you believe any of these have happened.
Supporting quotations
A transaction is unauthorized for purposes of this Section, if it is initiated from your account by someone other than you, who does not have actual authority to initiate that transaction and from which you receive no benefit.
Transactions resulting from the following situations are considered
Your account has been accessed without your permission;
Your debit card, username, or password has been lost, stolen, compromised, or used without your permission;
Someone has transferred money from your account without your permission; or
Your statement shows transfers out of your account that you did not make or permit.
NOTIFY BANK OF AMERICA AT ONCE if you believe any of these have happened to your account.
Qualifications & exceptions
Requires initiation by someone other than you, without actual authority, and no benefit to you
Cross-references
narrows (model-proposed): Payments induced by misrepresentation are not "unauthorized" — The Zelle section excludes a payment you initiate because someone misrepresents goods, services or their identity from the Section 8.B definition of unauthorized. This exclusion concerns those payments you initiate; it does not say that every transaction involving a scam is authorized.
Charges & Financial Obligations · Company commitment
Bank liability for failing to complete transactions, with listed exceptions
In Section 8, which is titled as applying to consumer accounts, Bank of America says that if it does not complete a transaction to or from your account on time or in the correct amount according to its agreement with you, it will be liable for your losses or damages. The listed exceptions include these cases: through no fault of the bank, you lack enough available funds (including under Balance Connect overdraft protection) or credit; you knew the Services were malfunctioning when you started the transaction; circumstances beyond the bank's control, such as fire or flood, prevented the transaction despite reasonable precautions; or there were postal or Payee processing delays. The list is introduced as examples and ends by saying other exceptions not specifically mentioned apply. For small business accounts, Section 9.C instead limits the bank's liability for failed, delayed or short payments or transfers to interest on the amount not timely paid, unless law requires otherwise.
Supporting quotations
If we do not complete a transaction to or from your account on time, or in the correct amount according to our agreement with you, we will be liable for your losses or damages.
However, there are some exceptions. For instance, we will not be liable where:
Through no fault of ours
enough available funds in your account (or available funds under your Balance Connect® overdraft protection service), or credit to cover the transaction or transfer
you knew about the malfunction when you started the transaction or transfer
Circumstances beyond our control (such as fire or flood) prevented the transaction or transfer
despite reasonable precautions
There are postal delays or processing delays by the Payee
Other exceptions not specifically mentioned apply.
Error Resolution Procedures for Consumer Accounts
Additional Provisions Only Applicable to Small Business Accounts
our liability shall be limited to interest on the amount that we failed to timely pay or transfer
EXCEPT AS OTHERWISE PROVIDED HEREIN, AND SUBJECT TO APPLICABLE LAW
Qualifications & exceptions
Exceptions are examples ('For instance')
Open-ended: 'Other exceptions not specifically mentioned apply'
Section 8 is titled as applying to consumer accounts
Small business accounts: Section 9.C limits liability for failed or late transfers to interest, unless law requires otherwise
Section 10.B's general damages exclusion applies 'except as otherwise provided herein'
Not stated here
The unnamed 'other exceptions' are not identified
The Agreement does not say how Section 10.B's $100 cap for certain states relates to this commitment
Charges & Financial Obligations · Context
Where liability rules for ACH and wire transfers are found
For liability for Same-Business Day Outbound wire transfers and international transfers, you are directed to Section 6. Liability for Three-Business Day and Next Business Day ACH transfers to or from a Bank of America consumer account is described as being in Section 8, which is the Error Resolution Procedures for Consumer Accounts section in which this statement itself appears.
Supporting quotations
For the provisions governing our liability for Same-Business Day Outbound wire transfers and international transfers please see Section 6.
Our liability for Three-Business Day ACH transfers and Next Business Day ACH transfers involving a transfer to or from a Bank of America consumer account is as described in Section 8.
8. Error Resolution Procedures for Consumer Accounts
The following applies to Same-Business Day Domestic Wire transfers and all ACH and Wire transfers from a business account. The liability for ACH transfers to or from a Bank of America consumer account is described in Section 8 below. The liability for Remittance Transfers is described in Section 6.F below.
Qualifications & exceptions
Section 8 treatment is stated for ACH transfers involving a Bank of America consumer account
Section 6.E separately covers Same-Business Day Domestic Wires and all ACH and wire transfers from a business account; consumer ACH liability is directed to Section 8.
Cross-references
supports (model-proposed): Which transfers this section's ACH and wire liability rules cover — Section 8.D sends readers to Section 6 for wire and international liability (b601), and 6.E sends consumer ACH liability back to Section 8 (b457). The two cross-references divide liability between the sections.
Charges & Financial Obligations · Restriction or exception
Small business: bank owes only interest for late, missed or short payments
For small business accounts, if Bank of America fails or delays a payment or transfer you instructed, or sends less than you instructed, its liability is limited to interest on the amount not timely paid, unless law requires otherwise. Interest runs from the scheduled date until the payment is actually made or you cancel the instructions. The bank may pay that interest to you or to the intended recipient, but not both, and paying either one ends its obligation to the other. For its liability on ACH or wire transfers, the section refers readers to Section 6.E.
Supporting quotations
9. Additional Provisions Only Applicable to Small Business Accounts
If we fail or delay in making a payment or transfer pursuant to your instructions, or if we make a payment or transfer in an erroneous amount that is less than the amount per your instructions
unless otherwise required by law
our liability shall be limited to interest on the amount that we failed to timely pay or transfer, calculated from the date on which the payment or transfer was to be made until the date it was actually made or you canceled the instructions
We may pay such interest either to you or the intended recipient of the payment or transfer, but in no event will we be liable to both parties, and our payment to either party will fully discharge any obligation to the other.
For the provisions governing our liability for ACH or Wire Transfers, please see Section 6.E above.
Qualifications & exceptions
Section 9 applies only to small business accounts
Unless otherwise required by law
Interest goes to you or the recipient, not both
For ACH and wire transfer liability the agreement points to Section 6.E
qualifies (model-proposed): Errors: liability limited to correction, or refund plus up to 60 days' interest — Section 9.C limits small business liability to interest only, but says ACH and wire liability is governed by Section 6.E (b610). For those transfers, 6.E's correction-only and refund-plus-60-days'-interest rules apply instead.
Charges & Financial Obligations · Restriction or exception
Small business: refund limit for overpayments and post-notice unauthorized use
For small business accounts, if Bank of America pays or transfers more than you instructed, or allows an unauthorized payment or transfer after it has had a reasonable time to act on your notice of possible unauthorized use, its liability is limited to refunding the amount wrongly paid plus interest, unless law requires otherwise. Interest runs from the payment date to the refund date but may not exceed 60 days' interest.
Supporting quotations
9. Additional Provisions Only Applicable to Small Business Accounts
If we make a payment or transfer in an erroneous amount that exceeds the amount per your instructions, or if we permit an unauthorized payment or transfer after we have had a reasonable time to act on a notice from you of possible unauthorized use as described above
unless otherwise required by law
our liability will be limited to a refund of the amount erroneously paid or transferred, plus interest thereon from the date of the payment or transfer to the date of the refund, but in no event to exceed 60 days' interest
Qualifications & exceptions
Section 9 applies only to small business accounts
Unless otherwise required by law
Interest capped at 60 days
Unauthorized transfers count only after the bank had reasonable time to act on your notice
data: payment
Not stated here
What counts as a "reasonable time" to act is not defined.
Charges & Financial Obligations · Company practice
Interest owed is calculated at the average federal funds rate on a 360-day year
If Bank of America becomes liable to you for interest compensation under the Agreement or applicable law, the interest is calculated using the average federal funds rate at the Federal Reserve Bank in the district where Bank of America is headquartered, for each day interest is due, on the basis of a 360-day year. The sentence appears in the small business section but is worded to cover interest owed under the Agreement or applicable law.
Supporting quotations
9. Additional Provisions Only Applicable to Small Business Accounts
If we become liable to you for interest compensation under this Agreement or applicable law
such interest shall be calculated based on the average federal funds rate at the Federal Reserve Bank in the district where Bank of America is headquartered for each day interest is due, computed on the basis of a 360-day year
If we become liable to you for interest compensation under this Agreement or applicable law, such interest shall be calculated based on the average federal funds rate at the Federal Reserve Bank in the district where Bank of America is headquartered for each day interest is due, computed on the basis of a 360-day year.
Qualifications & exceptions
Appears in Section 9, which applies only to small business accounts
Daily rate based on a 360-day year
The identical interest-calculation sentence also appears in Section 6.E for ACH and wire transfers
Not stated here
The Federal Reserve district is not named.
Whether this calculation applies to interest owed under other parts of the Agreement besides Sections 6.E and 9 is not stated.
Cross-references
supports (model-proposed): Interest owed is based on the average federal funds rate, 360-day year — Sections 6.E (b458) and 9.C (b609) use the same interest formula: the average federal funds rate at the Federal Reserve Bank in the bank's headquarters district, on a 360-day year.
Charges & Financial Obligations · Company practice
No service charge to access linked accounts, with exceptions
Except as otherwise provided in this Agreement or in your applicable account agreements and fee schedule, Bank of America does not charge a service fee for accessing your linked accounts through the Service.
Supporting quotations
Except as otherwise provided in this Agreement or your applicable account agreements and schedule of fees, there is no service charge for accessing your linked accounts with the Service.
Qualifications & exceptions
Exceptions in this Agreement or in your account agreements and fee schedule
Not stated here
The applicable account agreements and fee schedules are not supplied.
Charges & Financial Obligations · Context
Other possible fees: account, internet, wireless, returned item, overdraft
Besides fees described elsewhere in the Agreement, you might incur charges depending on how you access the Services. These include normal account fees and service charges (such as stop payment requests), internet service provider fees and wireless carrier fees. Returned item fees from the payee, or overdraft fees, may also apply if your available balance is too low to cover scheduled payments or transfers on their scheduled dates or when they are presented for payment.
Supporting quotations
In addition to the fees already described in this Agreement
depending on how you access the Services, you might incur charges for:
Normal account fees and service charges, such as stop payment requests.
Internet service provider fees.
Wireless carrier fees.
Returned item fees from the payee or overdraft fees may apply if you schedule payments or transfers and your available balance is not sufficient to process the items on the dates scheduled and/or on the dates when the items are presented to us for payment.
If an account has sufficient funds on the scheduled date and we initiate the transfer but the account does not have sufficient funds when the payment posts to your account, we will not charge a fee to your Bank of America deposit account, but you may incur late fees, interest charges or other action taken by the Payee.
Qualifications & exceptions
Internet and wireless fees come from your providers
Returned item or overdraft fees depend on insufficient available balance
For Bill Pay, if sufficient funds were available on the scheduled date and the bank initiated payment but funds are insufficient when it posts, the Bill Pay section says the bank will not charge your Bank of America deposit account a fee; payee late fees, interest or other action may still follow.
data: payment
Not stated here
Fee amounts are set in account agreements, fee schedules and third-party provider terms that are not supplied.
Charges & Financial Obligations · Company practice
Termination cancels future scheduled transfers and payments, with exceptions
If your User ID access is canceled for any reason, or you or Bank of America otherwise end your access to the Services, Bank of America will cancel all future scheduled transfers and payments you set up through the Services that are not already in process. Subject to unspecified "certain exceptions," it will not cancel Home Loan PayPlans (managed through the number on your mortgage statement) or internal transfers between your checking or savings and your Merrill or Private Bank investment accounts (managed through those online accounts). The bank recommends making other arrangements so payments are made on time.
Supporting quotations
In the event your online and mobile banking User ID access is canceled for any reason, or you or Bank of America otherwise terminate your access to the Services
we will cancel all future scheduled transfers and payments you set up using the Services which are not already in process
however, we will not, subject to certain exceptions, cancel any (i) Home Loan PayPlans, which you can manage by contacting us at the number on your mortgage loan statement
(ii) internal transfers between your checking/saving accounts and your Merrill or Private Bank investment accounts, which you can manage through your Merrill or Private Bank online accounts, as applicable
we recommend that you make alternative transfer or payment arrangements to ensure your transfers and payments are made on time
Qualifications & exceptions
Payments already in process are not canceled
Home Loan PayPlans and Merrill or Private Bank internal transfers are not canceled, subject to certain exceptions
data: payment · purpose: service_operation
Not stated here
The "certain exceptions" are not described.
Charges & Financial Obligations · Company practice
Arbitration fees are split as the applicable AAA rules allocate them
Each party pays the arbitration fees that the applicable American Arbitration Association (AAA) rules assign to it. The agreement does not itself state the amounts.
Supporting quotations
Each Party will be responsible for the arbitration fees as allocated by the applicable AAA rules (www.adr.org).
Qualifications & exceptions
Allocation follows the applicable AAA rules
Not stated here
The AAA rules and fee schedules (www.adr.org) are not supplied, so the dollar amounts each party pays are not stated here
Charges & Financial Obligations · Company practice
Mass arbitration case fees are charged only once a case is selected
In a mass arbitration, no AAA per-case fee is assessed for a case until it is selected to proceed to individual arbitration. You and Bank of America agree to take part in the procedures in good faith, which includes agreeing to pay the parties' respective case fee if your case is selected.
Supporting quotations
No AAA per case fee shall be assessed in connection with any case until the case is selected to proceed to individual arbitration proceedings
You and Bank of America agree to engage in these Mass Arbitration Procedures in good faith, which includes an agreement to pay the Parties’ respective case fee if your case is selected.
Qualifications & exceptions
Applies only to mass arbitrations
Fee obligation triggered by selection of your case
Not stated here
The amount of the AAA per-case fee and how it is split are not stated in the source