Inference & Profiling · Company practice
Erica may review your banking activity and proactively send insights
Erica may offer suggestions, information and insights or start interactions with you by text or voice before you contact it. It may review your Bank of America banking activity to give you financial information and insights about managing your accounts and other financial issues. For certain categories of insights, the bank may let you dismiss them and manage your preferences for receiving them.
Supporting quotations
Erica may also provide suggestions, information and other insights to you or initiate interactions with you, by text or by voice, before you initiate an interaction
Erica may review your Bank of America banking activity and provide you with financial information and insights you might find helpful about the management of your accounts and other financial issues
For certain categories of insights, we may provide you the ability to dismiss these insights as they appear and to manage your preferences to receive those interactions from Erica.
Qualifications & exceptions
- Ability to dismiss or manage insights applies only to certain categories and is phrased as 'may'
data: payment · purpose: personalization · purpose: service_operation
Not stated here
- Which insight categories can be dismissed or managed is not specified