Bank of America Online Banking Service Agreement

Bank of America · agreement dated August 27, 2026 · Official agreement

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Sharing & Disclosure · Permission or license

Information you give to enroll in e-Bills is shared with the Payee

When you request e-Bills from a participating Payee, you may be asked for certain information, which is forwarded to the Payee to complete your enrollment. By providing it, you authorize Bank of America to share it with that Payee. The agreement does not say what information may be requested.

Supporting quotations

When you request e-Bills from a participating Payee you may be asked to provide certain information that will be forwarded to the Payee to complete your enrollment.
When you provide this information, you authorize us to share it with the Payee.

Qualifications & exceptions

  • Shared with the Payee you request e-Bills from
  • Purpose stated is completing enrollment

purpose: service_operation · purpose: third_party_services

Not stated here

  • What specific information is requested is not stated
  • How the Payee uses or retains the information is not addressed

Sharing & Disclosure · Company practice

You confirm recipients consented; messages may include your name and memo

For messages you send through Bank of America or Zelle, or that they send on your behalf, to an email address or mobile number, you represent that you have the recipient's consent to receive those emails or automated texts. Messages Bank of America or Zelle send on your behalf may include your name and the memo you sent.

Supporting quotations

you represent that you have obtained the consent of the recipient of such emails or automated text messages to send such emails or text messages to the recipient
You understand and agree that any emails or text messages that we send or that Zelle® sends on your behalf may include your name and the memo that you sent.

Qualifications & exceptions

  • You represent you have the recipient's consent

data: identifiers · data: content · data: messages · purpose: service_operation

Sharing & Disclosure · Permission or license

Bank may disclose account information to consumer reporting agencies and others

Bank of America says it may disclose information about your accounts to consumer reporting agencies and to other persons or agencies that, in its judgment, have a legitimate purpose for getting it. The agreement says the account agreement for the applicable account describes this more fully.

Supporting quotations

We may disclose information about your accounts to consumer reporting agencies and to other persons or agencies who, in our judgment, have a legitimate purpose for obtaining information
as more fully described in the account agreement for the applicable account

Qualifications & exceptions

  • Recipients other than consumer reporting agencies are judged by Bank of America's own view of a 'legitimate purpose'
  • Fuller terms are in the account agreement for the applicable account

data: payment

Not stated here

  • The account agreement for each account type, which describes these disclosures more fully, is not supplied
  • Which persons or agencies count as having a legitimate purpose is not listed
  • The purposes for disclosure are not stated beyond 'a legitimate purpose'

Sharing & Disclosure · Company practice

Online banking enrollment automatically enrolls you in Deals rewards program

Enrolling in online and mobile banking automatically enrolls you in Bank of America's merchant rewards program, Deals. Through Deals, the bank shares anonymized transaction information with vendors to support your participation and to present offers that may interest you. It also shares anonymized transaction information with participating merchants, third parties and card networks to administer your benefits and rewards. The bank says it will use personally identifiable information only if needed and in line with its Online Privacy Notice and U.S. Consumer Privacy Notice.

Supporting quotations

By enrolling in online and mobile banking, you will be automatically enrolled in the Bank’s merchant rewards program Deals
the Bank will share anonymized transaction information with vendors in order to facilitate your participation in the rewards program and present offers that may be of interest to you
the Bank will also share anonymized transaction information with participating merchants, third parties and card networks to administer your benefits and rewards
we will only use personally identifiable information if needed and in accordance with our

Qualifications & exceptions

  • Enrollment in Deals is automatic with online and mobile banking enrollment
  • Shared transaction information is described as anonymized
  • Personally identifiable information is used only if needed and per the privacy notices

data: payment · purpose: marketing · purpose: personalization · purpose: third_party_services

Not stated here

  • This section does not say whether or how you can opt out of Deals
  • What 'anonymized' means in practice, and which vendors, merchants, third parties and card networks receive the data, is not stated
  • Contents of the Online Privacy Notice and U.S. Consumer Privacy Notice are not supplied

Sharing & Disclosure · Company practice

Erica interactions may be shared to comply with law or court orders

You acknowledge that Bank of America may have to share your Erica interactions to comply with law, a subpoena or a court order, and it says it will do so in accordance with applicable law.

Supporting quotations

we may have to share your Erica interactions to comply with law, subpoena or court order, and will do so in accordance with applicable law

Qualifications & exceptions

  • This clause concerns sharing to comply with law, subpoena or court order
  • Sharing is to be done in accordance with applicable law

data: audio · data: messages · purpose: legal_compliance

Not stated here

  • Other sharing of Erica data under the privacy notices is not described in this clause