Accessing or using Calm’s websites, social pages, apps and other online services means acknowledging and accepting these terms for Calm.com, Inc. and its affiliates. The stored version is dated October 13, 2026. If you do not agree, do not use the services.
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Last Updated: October 13, 2026
These Terms of Service (the “Terms”) apply to the products and services of Calm.com, Inc. and our subsidiaries and affiliates (“Calm,” “we,” or “us”), including our websites, social media pages, software applications, and other online services and features (collectively, the “Services”).
By accessing or using the Services, you acknowledge that you have read these Terms, that these Terms govern your use of the Services, and that you agree to them.
If you do not agree to be bound by these Terms, please do not use the Services.
Legal Rights & Agreement Rules · Restriction or exception
Acceptance includes an individual arbitration agreement, with exceptions
The terms generally require individual arbitration rather than jury trials or class proceedings where permitted by law. Exceptions include individual small-claims actions, court requests for injunctive or other equitable relief, and an opt-out emailed to notices@calm.com within 30 days after first agreeing, with your full name, mailing and email addresses and clear intent. Section 17 does not apply in Canada or other outside-US jurisdictions where its arbitration and class-waiver terms are prohibited or unenforceable; the addendum supplies a court alternative.
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Please read these Terms carefully. By accessing or using the Services, you acknowledge that you have read these Terms, that these Terms govern your use of the Services, and that you agree to them. By agreeing to these Terms, you and Calm will, as described in section 17 below, be required to resolve most disputes with each other solely on an individual basis through arbitration where permitted by applicable law and not with a jury trial or as a class arbitration, class action, or any other kind of representative or court proceeding. If you do not agree to be bound by these Terms, please do not use the Services.
Any dispute, claim, or controversy arising out of or relating to these Terms or the breach, termination, enforcement, interpretation, or validity thereof, or the use of the Services, including any claims related to privacy or data security (collectively, “Disputes”) will be settled by binding arbitration, except that each party retains the right: (a) to bring an individual action in small claims court; and (b) to seek injunctive or other equitable relief in a court of competent jurisdiction, including to prevent the actual or threatened infringement, misappropriation, or violation of a party’s copyrights, trademarks, trade secrets, patents, or other intellectual property rights. For clarity, subject to the terms of this section 17, this agreement to arbitrate applies to Disputes based on events or activities that occurred prior to Last Updated date indicated at the top of these Terms.
Without limiting the preceding sentence, you have the right to opt out of binding arbitration by providing Calm with written notice of your desire to do so by email at notices@calm.com within thirty (30) days following the date you first agree to these Terms (such notice, an “Arbitration Opt-out Notice”). In order to be effective, the Arbitration Opt-out Notice must include your full name, and mailing address, and email address and clearly indicate your intent to opt out of binding arbitration. By opting out of binding arbitration, you are agreeing to resolve disputes in accordance with section 18.
Section 17 of the Terms will not apply to you if you are located in Canada or another jurisdiction outside of the U.S. where its arbitration and class action waiver provisions are prohibited by applicable law or otherwise not enforceable. If you are located in such a jurisdiction, this Alternative to Arbitration section will apply to Disputes instead.
Legal Rights & Agreement Rules · Context
Additional service terms can take priority
Some services have additional or different terms. Unless those terms say otherwise, they form part of these terms and control conflicts. Gift Card Terms and Conditions are an example; their separate text is not supplied here.
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We may also have different or additional terms in relation to some of the Services. Unless we say otherwise in those terms, those terms supplement and are part of these Terms and will control to the extent there is a conflict with these Terms. Additional terms that apply to some aspects of the Services include but are not limited to the Calm Gift Card Terms and Conditions.
Not stated here
Linked documents are not supplied here; this card describes only what these Terms say, not the linked documents’ additional rules.
Account & Service Control · Restriction or exception
Users must be at least 16, with parental agreement if still minors
You must be at least 16. If below your local age of majority, you may use Calm only if a parent or guardian agrees to the terms. That parent or guardian is also bound and responsible for the child’s activity.
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Eligibility. You must be 16 years or older to use the Services. If you are under the age of majority where you live, you may only use the Services if your parent or guardian agrees to our Terms. Please read these Terms with them. If you are a parent or legal guardian of a user under the age of majority where you live, you are subject to these Terms and responsible for your child’s activity on the Services.
Security & Safeguards · Procedure
Keep your account accurate and secure
Many services require an account. You must keep your information accurate and current, maintain account security and immediately email support@calm.com about unauthorized use or another security breach. You are responsible for account activity to the extent the law permits. A previously removed user may not create another account without Calm’s express agreement.
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Account Registration and Security. To use many of the Services, you must register for an account. You must provide accurate account information, keep this information updated, and maintain the security of your account. Notify us immediately by email at support@calm.com of any unauthorized use of your account or any other breach of security. You are responsible for all activities that occur in connection with your account to the extent permitted by applicable law. You agree not to create an account if we have previously removed you or your account from any of the Services, unless we expressly agree otherwise.
Charges & Financial Obligations · Permission or license
Premium subscriptions renew and charge automatically
For paid Calm Premium, a recurring subscription renews for your selected period until canceled. You authorize the then-current subscription price plus specified taxes and fees at the start of each period and remain responsible for uncollected amounts if payment fails. Cancel at least 24 hours before the period ends to avoid the next charge; third-party purchases must be canceled with that seller.
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This section provides terms related to the Services that are only available with a paid subscription (“Calm Premium”).
Recurring Subscriptions. If you purchase a recurring subscription to use Calm Premium (“Recurring Subscriptions”), the subscription will be continuous for the subscription period you select and will automatically renew for another subscription period until canceled. You authorize Calm to automatically charge your designated payment method at the beginning of each subscription period for the then-current price of your Recurring Subscription, along with any applicable taxes and fees specified, unless canceled in accordance with section 4(c). If we are not able to charge your payment method for your Recurring Subscription, you remain responsible for any uncollected amounts.
Cancellation. You must cancel your Recurring Subscription at least 24 hours before the end of your current subscription period to avoid being charged for the next subscription period. If you purchased your Recurring Subscription via calm.com, you can cancel at https://calm.com/profile/manage-subscription. If you purchased your Recurring Subscription through a third-party, like an app store, you must cancel the renewal directly with that third-party. Only the primary account holder of a family plan may cancel a family plan subscription. View our support page or contact us by email at support@calm.com if you need assistance with canceling a Recurring Subscription. If you cancel, you are not entitled to a refund for the fees you already paid, but, subject to these Terms, you will continue to receive access to Calm Premium until the end of your current subscription period.
Account & Service Control · Restriction or exception
A family plan covers the primary account and up to five others
The primary family-plan holder must be at least 18 or the local age of majority. A parent or legal guardian must be the primary holder for anyone under 18 invited to join, and is responsible for those users’ activity. Only the primary holder can cancel the plan.
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Family Plans. You may also purchase a Recurring Subscription as part of a family plan for access to Calm Premium for you and up to 5 other accounts. You must be at least 18 years old or the age of the majority where you live to serve as the primary account holder for a family plan. A parent or legal guardian must be the primary account holder for any person under 18 years of age that is invited to join a family plan and is responsible for those users’ activities on the Services.
Only the primary account holder of a family plan may cancel a family plan subscription.
Charges & Financial Obligations · User right or choice
Cancel at least 24 hours before renewal
Cancel web subscriptions through Calm’s manage-subscription page and third-party subscriptions directly with that third party, at least 24 hours before the current period ends. Only the primary family-plan holder can cancel that plan. Ordinary cancellation does not refund paid fees and, subject to the terms, access lasts through the paid period. Mandatory legal refunds remain available; for a materially disadvantageous service change or discontinuation, terminating may qualify for a pro rata refund, and qualifying Australian users are entitled to one.
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Cancellation. You must cancel your Recurring Subscription at least 24 hours before the end of your current subscription period to avoid being charged for the next subscription period. If you purchased your Recurring Subscription via calm.com, you can cancel at https://calm.com/profile/manage-subscription. If you purchased your Recurring Subscription through a third-party, like an app store, you must cancel the renewal directly with that third-party. Only the primary account holder of a family plan may cancel a family plan subscription. View our support page or contact us by email at support@calm.com if you need assistance with canceling a Recurring Subscription. If you cancel, you are not entitled to a refund for the fees you already paid, but, subject to these Terms, you will continue to receive access to Calm Premium until the end of your current subscription period.
Refunds. You will not have the right to receive a refund for any amounts paid to us unless otherwise required by applicable law.
If we make a change or discontinue a Service that unreasonably disadvantages you or otherwise significantly disturbs the contractual balance between the parties, including changes to the essential characteristics of the Service, you can object by terminating your account and/or Recurring Subscription. If you terminate your Recurring Subscription in those cases, you may be entitled to receive a pro rata refund of amounts you have paid for the unused portion of your terminated Recurring Subscription.
Subject to the above, if you are located in Australia and terminate your Recurring Subscription in these cases, you will be entitled to a pro rata refund of the amounts you have paid for the unused portion of your terminated Recurring Subscription.
Content & IP Rights · Restriction or exception
Paid content is licensed only while access remains active
Calm Premium and other paid content give you a personal, limited, revocable license, not ownership or permanent rights. The license ends with cancellation taking effect, expiration, nonpayment or termination. Even downloaded or saved content can become unavailable; offline use is licensed only during active access. Ordinary cancellation retains access until the current paid period ends.
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Access to Calm Premium Content. Your access to Calm Premium and any other paid content, features, or materials (“Paid Content”) is a limited, personal, revocable license that lasts only while your subscription or other required payment is active. You do not own or acquire any permanent rights in Paid Content.
When your access ends — whether by cancellation, expiration, non-payment, or termination — your license to Paid Content ends and you will no longer be able to access it. This applies even to Paid Content you have downloaded or saved to a device; downloaded content is licensed for offline use only while your access is active and may become unavailable automatically once it ends. If you cancel, you will continue to have access until the end of your current subscription period as described in section 4(c). Refunds are governed by section 5.
Cancellation. You must cancel your Recurring Subscription at least 24 hours before the end of your current subscription period to avoid being charged for the next subscription period. If you purchased your Recurring Subscription via calm.com, you can cancel at https://calm.com/profile/manage-subscription. If you purchased your Recurring Subscription through a third-party, like an app store, you must cancel the renewal directly with that third-party. Only the primary account holder of a family plan may cancel a family plan subscription. View our support page or contact us by email at support@calm.com if you need assistance with canceling a Recurring Subscription. If you cancel, you are not entitled to a refund for the fees you already paid, but, subject to these Terms, you will continue to receive access to Calm Premium until the end of your current subscription period.
Content & IP Rights · Restriction or exception
Downloads stop working when paid access ends
The paid-content license ends when access ends through expiration, nonpayment, termination or cancellation taking effect. Saved and downloaded content is licensed for offline use only while access is active and may automatically become unavailable afterward. Cancellation ordinarily preserves access through the current subscription period.
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Access to Calm Premium Content. Your access to Calm Premium and any other paid content, features, or materials (“Paid Content”) is a limited, personal, revocable license that lasts only while your subscription or other required payment is active. You do not own or acquire any permanent rights in Paid Content.
When your access ends — whether by cancellation, expiration, non-payment, or termination — your license to Paid Content ends and you will no longer be able to access it. This applies even to Paid Content you have downloaded or saved to a device; downloaded content is licensed for offline use only while your access is active and may become unavailable automatically once it ends. If you cancel, you will continue to have access until the end of your current subscription period as described in section 4(c). Refunds are governed by section 5.
Content & IP Rights · Permission or license
Paid titles and features can disappear during a subscription
Calm may add, change or remove paid content at any time, including during an active subscription. Under the global addendum, a service change or discontinuation that unreasonably disadvantages you or significantly disturbs the contractual balance lets you terminate; a pro rata refund may follow, and is due for qualifying Australian subscribers.
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We may add, change, or remove Paid Content at any time, and specific titles or features may become unavailable even while your subscription is active.
If we make a change or discontinue a Service that unreasonably disadvantages you or otherwise significantly disturbs the contractual balance between the parties, including changes to the essential characteristics of the Service, you can object by terminating your account and/or Recurring Subscription. If you terminate your Recurring Subscription in those cases, you may be entitled to receive a pro rata refund of amounts you have paid for the unused portion of your terminated Recurring Subscription.
Subject to the above, if you are located in Australia and terminate your Recurring Subscription in these cases, you will be entitled to a pro rata refund of the amounts you have paid for the unused portion of your terminated Recurring Subscription.
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qualifies (model-proposed): Lifetime means the lifetime of Calm Premium — qualifies: A lifetime Premium subscription is not a guarantee that particular paid content or features remain available.
Charges & Financial Obligations · Company commitment
Material subscription changes require advance email notice
Calm may change recurring subscriptions, including prices, and says it will email material changes in advance to your account address. If you disagree, cancel through the purchase channel at least 24 hours before the current period ends.
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Changes. We may make changes to your Recurring Subscription, including price changes. We will communicate material changes to your Recurring Subscription, including any changes to the price, in advance to the email address associated with your account. If you do not agree to those changes, you can cancel your subscription as described in section 4(c).
Cancellation. You must cancel your Recurring Subscription at least 24 hours before the end of your current subscription period to avoid being charged for the next subscription period. If you purchased your Recurring Subscription via calm.com, you can cancel at https://calm.com/profile/manage-subscription. If you purchased your Recurring Subscription through a third-party, like an app store, you must cancel the renewal directly with that third-party. Only the primary account holder of a family plan may cancel a family plan subscription. View our support page or contact us by email at support@calm.com if you need assistance with canceling a Recurring Subscription. If you cancel, you are not entitled to a refund for the fees you already paid, but, subject to these Terms, you will continue to receive access to Calm Premium until the end of your current subscription period.
Charges & Financial Obligations · Restriction or exception
Promotions have eligibility limits and can change
Promotional trials or discounts have specific Offer Terms and eligibility requirements. Unless those say otherwise, offers are only for new customers who never subscribed or used a promotion. Past-subscriber offers require a prior subscription expired before the offer’s stated date. Calm determines eligibility and can modify or cancel offers; claims must be through calm.com before any advertised expiry. The particular Offer Terms are not supplied here.
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Promotional Offers Converting to Recurring Subscriptions. You may be offered a promotional offer in connection with a Recurring Subscription, such as a trial period or initial discount (each a “Promotional Offer”). Additional terms specific to each Promotional Offer we offer will be as described in the particular offer (“Offer Terms”). You must meet all eligibility requirements stated in these Terms and the Offer Terms to enroll in a Promotional Offer. Unless stated otherwise in the Offer Terms, Promotional Offers are only for new customers who have not previously subscribed to Calm Premium or enrolled in a Promotional Offer. If the Offer Terms state that an offer is available only to past subscribers, you must have been a subscriber to Calm Premium and allowed your subscription to expire before the date stated in the Offer Terms. Calm reserves the right, in its discretion, to determine your Promotional Offer eligibility, and to modify or cancel a Promotional Offer at any time. Promotional Offers may only be claimed through calm.com by any advertised expiration date.
Charges & Financial Obligations · Permission or license
A promotion can turn into full-price recurring billing
Unless the Offer Terms say otherwise, enrollment requires an accepted payment method. At the promotional period’s end, Calm may start recurring charges at the then-current subscription price plus applicable taxes unless you cancel at least 24 hours beforehand. Use the cancellation channel for your purchase; ordinary recurring billing continues until canceled.
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You must provide a valid payment method accepted by us to enroll in a Promotional Offer unless otherwise stated in the Offer Terms. Once your promotional period ends, you authorize Calm to begin billing your designated payment method on a recurring basis at the then-current price for the relevant subscription plus any applicable taxes unless it is canceled in accordance with section 4(c) at least 24 hours prior to the end of the promotional period.
Cancellation. You must cancel your Recurring Subscription at least 24 hours before the end of your current subscription period to avoid being charged for the next subscription period. If you purchased your Recurring Subscription via calm.com, you can cancel at https://calm.com/profile/manage-subscription. If you purchased your Recurring Subscription through a third-party, like an app store, you must cancel the renewal directly with that third-party. Only the primary account holder of a family plan may cancel a family plan subscription. View our support page or contact us by email at support@calm.com if you need assistance with canceling a Recurring Subscription. If you cancel, you are not entitled to a refund for the fees you already paid, but, subject to these Terms, you will continue to receive access to Calm Premium until the end of your current subscription period.
Recurring Subscriptions. If you purchase a recurring subscription to use Calm Premium (“Recurring Subscriptions”), the subscription will be continuous for the subscription period you select and will automatically renew for another subscription period until canceled. You authorize Calm to automatically charge your designated payment method at the beginning of each subscription period for the then-current price of your Recurring Subscription, along with any applicable taxes and fees specified, unless canceled in accordance with section 4(c). If we are not able to charge your payment method for your Recurring Subscription, you remain responsible for any uncollected amounts.
Charges & Financial Obligations · Restriction or exception
Lifetime means the lifetime of Calm Premium
A lifetime subscription is for one account for the remaining life of Calm Premium, which may be shorter than your life. Features can change, and future services outside Calm Premium are not included. The subscription is personal and cannot be transferred, licensed or sold.
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Lifetime Subscriptions. You may purchase a “lifetime” Calm Premium subscription for one account to access Calm Premium for the remaining lifetime of Calm Premium, which may not necessarily be the remainder of your lifetime. The Services may evolve over time and the Calm Premium features available when you enroll in a lifetime subscription may not always be part of Calm Premium. Calm may also launch new Services in the future that are not part of Calm Premium and therefore outside of your lifetime subscription. Any lifetime subscription you purchase is personal to you and may not be transferred, licensed, or sold.
Account & Service Control · Restriction or exception
Organization-provided access ends when eligibility ends
Employer, health-plan or other organization access requires following that organization’s instructions and may have extra terms with the organization. Your access automatically ends when eligibility expires; Calm may also terminate organization or promotional subscriptions when their eligibility requirements are no longer met. Separate organizational terms are not supplied here.
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Other Subscriptions. We may also offer you the ability to access Calm Premium as part of an agreement between Calm and your employer, health plan, or another entity. To receive access to Calm Premium via this method, you must follow the instructions provided by your organization pursuant to the terms of its agreement with Calm. Your ability to access and use Calm Premium via this method may be subject to additional terms between you and your organization. Once your eligibility via this method expires, your right to use Calm Premium via this method will automatically terminate.
We may terminate your access to and use of the Services or your account if you violate these Terms, in our sole discretion without notice to you and to the extent permitted by applicable law. We may terminate your subscription if your Calm Premium subscription was obtained through an organization if you are no longer eligible for a subscription based on the terms of our agreement with your organization. We may terminate your Calm Premium subscription if your Calm Premium subscription was obtained through a third-party promotion and you no longer meet the eligibility requirements for that offer.
Charges & Financial Obligations · Permission or license
Calm can update and continue charging stored payment methods
Purchases require an accurate, current, acceptable payment method. You authorize the current price and specified taxes and fees, including continued charges after Calm updates payment details from its payment providers. Provider-imposed extra charges are your responsibility. A transaction binds Calm only after Calm accepts and confirms it.
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Payment Method. If you purchase a subscription, gift card, or other item through the Services, you must provide an accurate and up-to-date payment method acceptable by us. You authorize Calm to charge any purchase to your designated payment method, including the then-current price plus any applicable taxes and fees specified. No transaction is binding on Calm until accepted and confirmed by Calm. We may update your stored payment method using information provided by our payment service providers. Following any update, you authorize us to continue to charge the applicable payment method(s). You are responsible for any additional charges that your payment method provider charges.
Charges & Financial Obligations · Procedure
Try resolving payment disputes with Calm first
Raise transaction concerns with Calm before canceling or reversing charges with your payment provider, unless you have made a reasonable attempt to resolve them directly or applicable law otherwise permits it. Calm may request identity or purchase information and decline or cancel requests, including for suspected fraud or declined payment.
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Cancellations and Disputes. If you have any concerns regarding any transactions through the Services, you must raise them with us first and not cancel or reverse charges through your payment method provider unless you have made a reasonable attempt to resolve the matter directly with us or otherwise as provided by applicable law. Calm reserves the right to verify your identity or request more information in connection with your purchases, and not to process or to cancel purchase requests, including if we suspect fraud or if your payment method is declined.
Charges & Financial Obligations · Restriction or exception
Refunds are generally unavailable, with legal and service-change exceptions
Amounts paid to Calm generally are not refundable unless applicable law requires it. The global addendum also allows termination for a service change or discontinuation that unreasonably disadvantages you or significantly disturbs contractual balance; a pro rata refund may be available, and qualifying Australian subscribers are entitled to one for the unused period.
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Refunds. You will not have the right to receive a refund for any amounts paid to us unless otherwise required by applicable law.
If we make a change or discontinue a Service that unreasonably disadvantages you or otherwise significantly disturbs the contractual balance between the parties, including changes to the essential characteristics of the Service, you can object by terminating your account and/or Recurring Subscription. If you terminate your Recurring Subscription in those cases, you may be entitled to receive a pro rata refund of amounts you have paid for the unused portion of your terminated Recurring Subscription.
Subject to the above, if you are located in Australia and terminate your Recurring Subscription in these cases, you will be entitled to a pro rata refund of the amounts you have paid for the unused portion of your terminated Recurring Subscription.
Charges & Financial Obligations · Restriction or exception
Purchases do not depend on promised features
The terms say purchases are not contingent on delivery of current or future functionality, content or features, or on Calm’s public statements about them. This does not remove the global addendum’s termination and possible refund protections for materially disadvantageous service changes.
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Future Functionality. Your purchases are not contingent on the delivery of any current or future functionality, content, or features, or dependent on any oral or written public comments made by Calm regarding such functionality or features.
If we make a change or discontinue a Service that unreasonably disadvantages you or otherwise significantly disturbs the contractual balance between the parties, including changes to the essential characteristics of the Service, you can object by terminating your account and/or Recurring Subscription. If you terminate your Recurring Subscription in those cases, you may be entitled to receive a pro rata refund of amounts you have paid for the unused portion of your terminated Recurring Subscription.
Legal Rights & Agreement Rules · Context
Calm provides wellness support, not healthcare
Calm describes meditation, sleep, breathing and mindfulness tools for general wellness and information. It does not provide medical advice, diagnosis or treatment, is not a healthcare or mental-health provider, and creates no professional patient or client relationship. Health and care questions should go to a qualified healthcare professional. This remains true of personalized wellness outputs.
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Scope of Services. The Services facilitate a digital platform that provides guided meditations, sleep tools, breathing exercises, mindfulness programs, and other general wellness support and informational resources designed to support relaxation, stress reduction and mental well-being. The Services do not provide medical advice, diagnosis, or treatment. All questions regarding your health or care should be directed to a qualified healthcare professional.
The Services are not healthcare services and are not intended to diagnose, prevent, monitor, predict, treat, alleviate, or cure any disease, injury, or physical or mental health condition. Calm is not a healthcare provider, mental health provider, therapist, counselor, psychologist, psychiatrist, medical practice, or crisis-response service, and your use of the Services does not create a provider-patient, therapist-client, or other professional relationship with Calm.
You are not required to provide sensitive personal information to use the Services or any AI Feature. Any Outputs generated based on wellness-related or emotional Inputs are provided solely for informational and wellness-support purposes. Such Outputs, including personalized Outputs based on your preferences, goals, activities, behaviors, or wellness-related interests, do not constitute and should not be interpreted as medical advice, mental health advice, therapeutic advice, diagnosis, treatment recommendations, or a professional assessment, prediction, or determination regarding your health, mental health, medical condition, treatment needs, or eligibility for any service.
Personalized Responses. AI Features may generate personalized Outputs, including information regarding preferences, goals, activities, behaviors or wellness-related interests. Such personalization is intended solely to improve the user experience and does not constitute a professional assessment, diagnosis, prediction or determination regarding your health, mental health, medical condition, treatment needs or eligibility for any service.
the Services are provided for informational purposes only and are not intended, designed, or implied to diagnose, prevent, or treat any condition or disease, or to be a substitute for professional medical care;
Legal Rights & Agreement Rules · Restriction or exception
Do not use Calm for emergencies
The services, including AI features, are not emergency or crisis services. For a medical or mental-health emergency, crisis or life-threatening situation, the terms direct you to call 911 or your local emergency number, or seek qualified emergency help, and never substitute Calm for that assistance.
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Not for Emergencies or Crisis Situations. The Services, including any AI Features, are not designed for use in medical or mental health emergencies. If you are experiencing a medical or mental health emergency, crisis, or life-threatening situation, you should immediately call 911 (or your local emergency number) or seek help from qualified emergency services. You should never rely on the Services, including any AI Features, as a substitute for emergency assistance.
Content & IP Rights · Restriction or exception
Calm retains service intellectual property
Calm and its licensors own the services and associated intellectual property, including AI features and supplied media, subject to the limited licenses granted to users. Do not remove or obscure proprietary notices, or copy, distribute, modify, publish or otherwise exploit service materials except as necessary for permitted use.
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Calm Services Ownership. Subject to the limited license rights granted under these Terms, Calm and its licensors exclusively own all right, title, and interest in and to the Services, including the AI Features, all text, graphics, images, audio, video, or other materials made available via the Services, and all associated intellectual property rights. You acknowledge that the Services are protected by intellectual property rights and other laws of the U.S. and foreign countries. You will not remove, alter, or obscure any copyright, trademark, service mark, or other proprietary rights notices incorporated in or accompanying any part of the Services. You will not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the Services, except as necessary for your permitted use of the Services.
Content & IP Rights · Permission or license
Service use is generally personal and noncommercial
While you comply with the terms, Calm grants a limited, revocable, nonexclusive license for personal, noncommercial use unless it gives written permission otherwise. You cannot transfer or sublicense it. The app license allows installing on a mobile device you own or control. Unauthorized use ends the license; automatic app updates are authorized subject to your device settings.
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Limited License Granted by Calm. Subject to your compliance with these Terms, Calm grants you a limited, non-exclusive, non-transferable, non-sublicensable, and revocable license to access and use the Services solely for your personal, non-commercial purposes (unless Calm has granted you written permission to do otherwise, for example on a trial or test basis). Further, Calm grants you a limited non-exclusive, non-transferable, and non-sublicensable license to download and install a copy of any mobile app we distribute through an App Store on a mobile device that you own or control. Any use of the Services other than as specifically authorized herein, without our prior written permission, is strictly prohibited, will terminate the license granted herein, and will violate our intellectual property rights. Subject to your mobile device configurations, you authorize us to automatically install updates to any of our mobile apps.
Content & IP Rights · Context
Calm does not claim ownership of your user content or inputs
As between you and Calm, Calm does not claim ownership of user posts or inputs, apart from the granted license. User Content includes social posts tagging Calm or using its trademark in a hashtag, but excludes Calm service material embedded in your post. Mandatory rights to exploit your content remain. Inputs are materials submitted to AI features; Outputs are materials generated from them.
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User Content and Input Ownership. Except for the license you grant below, Calm does not claim any ownership rights in any messages, images, text, or other content posted through the Services by our users, including any content you post to social media platforms that tags a Calm account or that uses a hashtag incorporating a Calm trademark (collectively, “User Content”), or in any Inputs (defined below). User Content does not include any portion of the Services included in your User Content. Nothing in these Terms will be deemed to restrict any mandatory rights that you may have to use and exploit your User Content, as between you and Calm.
As between you and Calm, you retain all right, title and interest in and to your Inputs. Subject to any intellectual property rights of Calm in Outputs (defined below) and your compliance with these Terms, you will own Outputs. You acknowledge that Calm does not assign ownership in any underlying model or model-generated methodologies, and use of Output does not grant you any rights in Calm’s (or its third-party providers’) model or other intellectual property.
AI-Enabled Features. Certain features of the Services may utilize deep learning, machine learning, generative artificial intelligence (AI), large language models, automated decision-support tools, or other AI technologies, models, algorithms, software or systems capable of generating outputs, predictions, recommendations, decisions or content (collectively, “AI Technologies”) as part of their functionality (“AI Features”). By accessing or using such AI Features, you acknowledge and agree that Calm and its third-party service providers may process any User Content, and any other information, prompts, queries, inputs or materials submitted by you to the AI Features (“Inputs”) to generate, create and return content, information, recommendations, responses, summaries, analyses, insights, and other materials based on such Inputs (“Outputs”).
Cross-references
contrast (model-proposed): Sharing user content or outputs grants Calm a broad license — contrast: You retain user-content ownership, while making it available grants Calm extensive use and sublicensing permissions for the stated purposes.
Content & IP Rights · Restriction or exception
Output ownership is subject to Calm’s intellectual property
Subject to your compliance and any Calm intellectual property rights in Outputs, the terms say you own Outputs. You keep rights in your Inputs as between you and Calm. Neither Output ownership nor use transfers rights in the underlying models, model-generated methodologies, or Calm’s and its providers’ other intellectual property.
Supporting quotations
As between you and Calm, you retain all right, title and interest in and to your Inputs. Subject to any intellectual property rights of Calm in Outputs (defined below) and your compliance with these Terms, you will own Outputs. You acknowledge that Calm does not assign ownership in any underlying model or model-generated methodologies, and use of Output does not grant you any rights in Calm’s (or its third-party providers’) model or other intellectual property.
AI-Enabled Features. Certain features of the Services may utilize deep learning, machine learning, generative artificial intelligence (AI), large language models, automated decision-support tools, or other AI technologies, models, algorithms, software or systems capable of generating outputs, predictions, recommendations, decisions or content (collectively, “AI Technologies”) as part of their functionality (“AI Features”). By accessing or using such AI Features, you acknowledge and agree that Calm and its third-party service providers may process any User Content, and any other information, prompts, queries, inputs or materials submitted by you to the AI Features (“Inputs”) to generate, create and return content, information, recommendations, responses, summaries, analyses, insights, and other materials based on such Inputs (“Outputs”).
Content & IP Rights · Permission or license
Sharing user content or outputs grants Calm a broad license
Making User Content or Outputs available to Calm grants a nonexclusive, transferable, sublicensable, worldwide, royalty-free license to use, store, publish, translate, adapt, modify, reproduce, distribute, perform and display them and associated names, usernames or likenesses. It covers current and future media for operating, supporting, securing, marketing, developing, testing, validating and improving the services and related products, without payment. You waive moral or special rights to the extent law permits. The clause names User Content and Outputs; the separate AI clause defines Inputs and processing.
Supporting quotations
License You Grant to Calm. By making any User Content or Outputs available to Calm, you hereby grant to Calm a non-exclusive, transferable, sublicensable, worldwide, royalty-free, license to use, store, publish, translate, reproduce, adapt, copy, modify, create derivative works based upon, publicly display, publicly perform, and distribute your User Content or Outputs and any name, username, or likeness provided in connection with your User Content in all media formats and channels now known or later developed for the purpose of operating, providing, maintaining, securing, supporting, marketing, developing, testing, validating, enhancing, and improving the Services and related products and services, without compensation to you, and to the extent permitted by applicable laws, you hereby waive all moral or special rights in this regard. When you post or otherwise share User Content or Outputs on or through the Services, you understand that your User Content and Outputs and any associated information may be visible to others. You represent and warrant that your User Content, and our use of such content as permitted by these Terms, will not violate any rights of or cause injury to any person or entity.
User Content and Input Ownership. Except for the license you grant below, Calm does not claim any ownership rights in any messages, images, text, or other content posted through the Services by our users, including any content you post to social media platforms that tags a Calm account or that uses a hashtag incorporating a Calm trademark (collectively, “User Content”), or in any Inputs (defined below). User Content does not include any portion of the Services included in your User Content. Nothing in these Terms will be deemed to restrict any mandatory rights that you may have to use and exploit your User Content, as between you and Calm.
AI-Enabled Features. Certain features of the Services may utilize deep learning, machine learning, generative artificial intelligence (AI), large language models, automated decision-support tools, or other AI technologies, models, algorithms, software or systems capable of generating outputs, predictions, recommendations, decisions or content (collectively, “AI Technologies”) as part of their functionality (“AI Features”). By accessing or using such AI Features, you acknowledge and agree that Calm and its third-party service providers may process any User Content, and any other information, prompts, queries, inputs or materials submitted by you to the AI Features (“Inputs”) to generate, create and return content, information, recommendations, responses, summaries, analyses, insights, and other materials based on such Inputs (“Outputs”).
Sharing & Disclosure · Restriction or exception
Shared content may be visible to others
User Content, Outputs and associated information posted or shared through Calm may be visible to others. You warrant that your User Content and Calm’s permitted use will not violate rights or injure a person or entity.
Supporting quotations
When you post or otherwise share User Content or Outputs on or through the Services, you understand that your User Content and Outputs and any associated information may be visible to others. You represent and warrant that your User Content, and our use of such content as permitted by these Terms, will not violate any rights of or cause injury to any person or entity.
Use & Processing · Permission or license
Calm and its providers can process AI inputs to produce outputs
Some features may use machine learning, generative AI, language models or other AI systems. By using them, you agree that Calm and third-party service providers may process user content, prompts, queries and other submitted materials to generate responses, summaries, recommendations and other outputs.
Supporting quotations
AI-Enabled Features. Certain features of the Services may utilize deep learning, machine learning, generative artificial intelligence (AI), large language models, automated decision-support tools, or other AI technologies, models, algorithms, software or systems capable of generating outputs, predictions, recommendations, decisions or content (collectively, “AI Technologies”) as part of their functionality (“AI Features”). By accessing or using such AI Features, you acknowledge and agree that Calm and its third-party service providers may process any User Content, and any other information, prompts, queries, inputs or materials submitted by you to the AI Features (“Inputs”) to generate, create and return content, information, recommendations, responses, summaries, analyses, insights, and other materials based on such Inputs (“Outputs”).
Content & IP Rights · Restriction or exception
You must have rights to AI inputs and keep them lawful
You are responsible for AI inputs and warrant that you own them or have the necessary rights, including permission for Calm’s processing. Inputs must not infringe IP, privacy or publicity rights, or violate law. Unlawful, harmful, threatening, abusive, harassing, defamatory, obscene, fraudulent or privacy-invasive inputs are prohibited.
Supporting quotations
User Inputs. You are responsible for all Inputs submitted to the AI Features. By submitting Inputs to the AI Features, you represent and warrant that Inputs (i) are your own, or you have all necessary rights to provide them; (ii) do not infringe, misappropriate or violate any third-party’s intellectual property rights, rights of publicity or privacy, or applicable law or regulation; and (iii) you have all rights, licenses, and permissions that are necessary for Calm to process the Inputs. You agree not to submit any Inputs that are unlawful, harmful, threatening, abusive, harassing, defamatory, obscene, fraudulent, or invasive of privacy.
Use & Processing · Permission or license
Wellness inputs may personalize AI responses
You may choose to submit emotions, stress levels, experiences, goals or other wellness information for personalized outputs and an improved experience. Sensitive personal information is not required to use Calm or AI features. The Privacy Policy is referenced but not supplied here; these terms do not supply its detailed processing rules.
Supporting quotations
Sensitive and Wellness-Related Inputs. Certain AI Features may allow you to submit information regarding your emotions, well-being, stress levels, personal experiences, goals, or other wellness-related matters. You acknowledge that any such information you choose to provide may be processed by the AI Features to generate personalized Outputs and improve your experience with the Services, as described in our Privacy Policy.
You are not required to provide sensitive personal information to use the Services or any AI Feature. Any Outputs generated based on wellness-related or emotional Inputs are provided solely for informational and wellness-support purposes. Such Outputs, including personalized Outputs based on your preferences, goals, activities, behaviors, or wellness-related interests, do not constitute and should not be interpreted as medical advice, mental health advice, therapeutic advice, diagnosis, treatment recommendations, or a professional assessment, prediction, or determination regarding your health, mental health, medical condition, treatment needs, or eligibility for any service.
Not stated here
Linked documents are not supplied here; this card describes only what these Terms say, not the linked documents’ additional rules.
Cross-references
qualifies (model-proposed): Personalized AI responses are not health assessments — qualifies: Personalization of volunteered wellness information is limited to informational wellness support, not a professional health assessment.
Inference & Profiling · Restriction or exception
Personalized AI responses are not health assessments
AI personalization concerns preferences, goals, activities, behavior or wellness interests and is intended only to improve the user experience. Emotional or wellness outputs are informational support, not medical, mental-health or therapeutic advice, diagnosis, treatment recommendations, or professional judgments about health, treatment needs or eligibility.
Supporting quotations
You are not required to provide sensitive personal information to use the Services or any AI Feature. Any Outputs generated based on wellness-related or emotional Inputs are provided solely for informational and wellness-support purposes. Such Outputs, including personalized Outputs based on your preferences, goals, activities, behaviors, or wellness-related interests, do not constitute and should not be interpreted as medical advice, mental health advice, therapeutic advice, diagnosis, treatment recommendations, or a professional assessment, prediction, or determination regarding your health, mental health, medical condition, treatment needs, or eligibility for any service.
Personalized Responses. AI Features may generate personalized Outputs, including information regarding preferences, goals, activities, behaviors or wellness-related interests. Such personalization is intended solely to improve the user experience and does not constitute a professional assessment, diagnosis, prediction or determination regarding your health, mental health, medical condition, treatment needs or eligibility for any service.
Retention & Deletion · Permission or license
Calm may review inputs and log suspected abuse
Calm says it need not review inputs and disclaims input-related liability, subject to non-excludable legal protections. It may review or edit user content and inputs, investigate violations, and use people and automated tools to detect abuse. If potential abuse or a terms violation is detected, it may log inputs and outputs solely to review and determine whether a violation occurred. You must cooperate with requested information. This specific logging purpose does not describe every processing permission elsewhere in the terms.
Supporting quotations
Content Moderation; Abuse Detection. Calm has no obligation to review Inputs and disclaims all liability related to Inputs. Although Calm has no obligation to review, screen or edit User Content or Inputs, Calm reserves the right to do so and to investigate any potential violation of the use restrictions and prohibited content by you. Calm may use both human review and automated tools to detect abuse. If potential abuse or violations of these Terms are detected, Calm may log Inputs and Outputs solely for the purpose of reviewing and determining whether a violation has occurred. You shall cooperate with Calm to provide information requested by Calm to determine if a violation has occurred.
If you are located in a country which provides consumer guarantees or imposes obligations on us which cannot be excluded, restricted, or modified, or only to a limited extent, then nothing in these Terms is intended to exclude, restrict, or modify such mandatory guarantees or obligations. For instance, if you are in Australia, these Terms are subject to the Australian Consumer Law, as set out in Schedule 2 of the Competition and Consumer Act 2010 (Cth).
Cross-references
contrast (model-proposed): Sharing user content or outputs grants Calm a broad license — contrast: The abuse-detection clause limits that logging to reviewing suspected violations, while the separate User Content and Output license names broader service and related-product purposes; the scopes differ.
Legal Rights & Agreement Rules · Restriction or exception
AI output has no accuracy guarantee
AI outputs are probabilistic and may be inaccurate, incomplete, misleading, biased, nonunique, unsuitable or resemble third-party information. Calm does not warrant accuracy, reliability, currency, completeness, suitability or freedom from errors. Mandatory consumer guarantees that cannot be excluded remain preserved by the global addendum.
Supporting quotations
No Guarantee of Accuracy. You acknowledge and agree that Outputs generated by AI Features are probabilistic in nature and may be inaccurate, incomplete, misleading, biased, non-unique, unsuitable for your intended use or may incorporate or resemble third-party information. Calm does not represent or warrant that any Output is accurate, complete, reliable, current, suitable for any particular purpose, or free from errors.
If you are located in a country which provides consumer guarantees or imposes obligations on us which cannot be excluded, restricted, or modified, or only to a limited extent, then nothing in these Terms is intended to exclude, restrict, or modify such mandatory guarantees or obligations. For instance, if you are in Australia, these Terms are subject to the Australian Consumer Law, as set out in Schedule 2 of the Competition and Consumer Act 2010 (Cth).
Legal Rights & Agreement Rules · Restriction or exception
You must check AI output before relying on it
You are assigned responsibility for independently checking accuracy, appropriateness and compliance before using or relying on output, deciding whether it fits your circumstances, and resulting decisions and outcomes. Calm disclaims responsibility for output-based decisions and actions, subject to non-excludable legal protections.
Supporting quotations
User Responsibility. You are solely responsible for (i) independently reviewing and validating Outputs for accuracy, appropriateness, and compliance before taking action based on, relying on, or using such Outputs; (ii) determining whether any Output is appropriate for your particular circumstances; and (iii) any decisions, actions, and outcomes resulting from your use of the AI Features or reliance on any Outputs. Calm will not be responsible for decisions made or actions taken based on any Output.
If you are located in a country which provides consumer guarantees or imposes obligations on us which cannot be excluded, restricted, or modified, or only to a limited extent, then nothing in these Terms is intended to exclude, restrict, or modify such mandatory guarantees or obligations. For instance, if you are in Australia, these Terms are subject to the Australian Consumer Law, as set out in Schedule 2 of the Competition and Consumer Act 2010 (Cth).
Legal Rights & Agreement Rules · Restriction or exception
AI may not replace professional advice or serve high-risk purposes
Do not use AI features or outputs unlawfully, harmfully or unethically, infringe IP or privacy/publicity rights, or violate law. They cannot substitute for medical, mental-health, therapeutic, psychiatric, legal or financial advice. Safety-critical and high-risk uses are prohibited, including autonomous decisions with legal or material effects on people without human review.
Supporting quotations
Restrictions on Use. You agree not to use AI Features or any Output: (a) in any manner that (i) is unlawful, harmful, or unethical; (ii) infringes upon any intellectual property rights; (iii) violates any individual’s privacy or publicity rights; (iv) violates any applicable law or regulation; (v) as a substitute for professional medical, mental health, therapeutic, psychiatric, legal or financial advice; or (b) for safety-critical or high-risk purposes, including autonomous decision-making that produces legal or material effects on individuals without human review.
Account & Service Control · Restriction or exception
AI models and capabilities may change or end
Calm may change AI functionality, performance, availability, models, outputs or capabilities and disclaims liability for modification, suspension, restriction or discontinuation. Non-excludable legal rights remain. The global addendum allows termination for changes that unreasonably disadvantage you or significantly disturb the contractual balance, with possible pro rata refunds and an entitlement for qualifying Australian subscribers.
Supporting quotations
Modification of AI Features. AI Features may change in functionality, performance, availability, underlying models, outputs or capabilities over time. Calm shall have no liability arising from any such modification, suspension, restriction, or discontinuation.
If you are located in a country which provides consumer guarantees or imposes obligations on us which cannot be excluded, restricted, or modified, or only to a limited extent, then nothing in these Terms is intended to exclude, restrict, or modify such mandatory guarantees or obligations. For instance, if you are in Australia, these Terms are subject to the Australian Consumer Law, as set out in Schedule 2 of the Competition and Consumer Act 2010 (Cth).
If we make a change or discontinue a Service that unreasonably disadvantages you or otherwise significantly disturbs the contractual balance between the parties, including changes to the essential characteristics of the Service, you can object by terminating your account and/or Recurring Subscription. If you terminate your Recurring Subscription in those cases, you may be entitled to receive a pro rata refund of amounts you have paid for the unused portion of your terminated Recurring Subscription.
Subject to the above, if you are located in Australia and terminate your Recurring Subscription in these cases, you will be entitled to a pro rata refund of the amounts you have paid for the unused portion of your terminated Recurring Subscription.
Security & Safeguards · Restriction or exception
Do not disrupt networks or misuse other users’ data or accounts
Do not interfere with user, host or network access, including viruses, flooding, overload or spam. Collecting or storing other users’ personally identifiable information requires their express permission. Using another account requires authorization from both that user and Calm. Harassing, threatening, intimidating, predatory or stalking conduct is prohibited.
Supporting quotations
Interfere with, or attempt to interfere with, the access of any user, host, or network, including, without limitation, sending a virus, overloading, flooding, spamming, or mail-bombing the Services;
Collect or store any personally identifiable information from the Services from other users of the Services without their express permission;
Engage in any harassing, threatening, intimidating, predatory, or stalking conduct;
Use or attempt to use another user’s account without authorization from that user and Calm;
Legal Rights & Agreement Rules · Restriction or exception
Do not help prohibited conduct or cause legal violations
You may not encourage or enable others to engage in the preceding prohibited conduct, including the reverse-engineering prohibition. Services and outputs must not be used in violation of the terms, and your service use must not cause Calm to violate law.
Supporting quotations
Encourage or enable any other individual to do any of the foregoing;
Use the Services or any Output in violation of these Terms; or
Use the Services in any manner that would cause Calm to violate applicable law.
Attempt to decipher, decompile, disassemble, or reverse engineer any of the software used to provide the Services, or do anything that might discover source code;
Account & Service Control · Permission or license
Calm can moderate without promising to monitor
Calm may monitor service use and review or edit user content at any time, for any reason, without notice, but has no obligation to do so. Where law permits it can remove or disable content without notice, including content it judges to violate the terms. Not enforcing once does not waive later enforcement. It may investigate and cooperate with law enforcement. The rule creates no third-party private claim or assurance that prohibited content will be absent.
Supporting quotations
Although we are not obligated to monitor access to or use of the Services or to review or edit any User Content, we have the right to do so at any time and for any reason without notice. To the extent permitted by applicable law, we reserve the right, but are not obligated, to enforce this section by removing or disabling access to any User Content, at any time and without notice, including, but not limited to, if we, at our sole discretion, consider any User Content to be in violation of these Terms. Our failure to enforce this section in some instances does not constitute a waiver of our right to enforce it in other instances. We have the right to investigate violations of these Terms or conduct that affects the Services. We may also consult and cooperate with law enforcement authorities to prosecute users who violate the law. In addition, this section does not create any private right of action on the part of any third-party or any reasonable expectation that the Services will not contain any User Content that is prohibited by such rules.
Sharing & Disclosure · Restriction or exception
Referrals require the recipient’s consent
Referral, sharing and connection messages require that you personally know the recipient, have consent, provide accurate contact details belonging to them and comply with applicable communications laws. No unsolicited, bulk, nonconsensual or opted-out messages are allowed. You are responsible, may be identified as sender, and agree to indemnify Calm for claims from misuse, subject to non-excludable legal rights. Calm may limit, suspend or end referral-feature access at its discretion.
Supporting quotations
Referrals and Invitations. Certain features of the Services allow you to send messages to others, such as invitations to “refer a friend,” share content, or connect (for example, by email, SMS, or a shareable link). By using these features, you represent and warrant that: (a) you personally know the recipient and have their consent to send them the message; (b) the contact information you submit is accurate and belongs to that recipient; and (c) your use of the feature complies with all applicable laws, including the CAN-SPAM Act, the Telephone Consumer Protection Act (TCPA), and any similar anti-spam, telemarketing, or electronic-communications laws. You agree not to send referral or invitation messages that are unsolicited, sent in bulk, or directed to anyone who has not consented or who has opted out of receipt of such messages. You are solely responsible for these messages, which may identify you as the sender, and you agree to indemnify and hold Calm harmless from any claims arising out of your misuse of these features. We reserve the right to limit, suspend, or terminate access to referral features at our discretion.
If you are located in a country which provides consumer guarantees or imposes obligations on us which cannot be excluded, restricted, or modified, or only to a limited extent, then nothing in these Terms is intended to exclude, restrict, or modify such mandatory guarantees or obligations. For instance, if you are in Australia, these Terms are subject to the Australian Consumer Law, as set out in Schedule 2 of the Competition and Consumer Act 2010 (Cth).
Content & IP Rights · Restriction or exception
Calm’s trademarks require written permission
You may not copy, imitate or use Calm trademarks, slogans or service appearance without prior written permission. Examples are not an exhaustive list or waiver. Third-party marks belong to their owners; references to third-party products or suppliers do not imply Calm endorsement, sponsorship or recommendation.
Supporting quotations
Calm’s trademarks, including but not limited to CALM, CALM HEALTH, SLEEP STORIES, and Calm’s other logos, product and service names, slogans, and the look and feel of the Services may not be copied, imitated or used, in whole or in part, without Calm’s prior written permission. The absence of a trademark from this list does not constitute a waiver of Calm’s trademark or other intellectual property rights concerning that trademark. All third-party trademarks mentioned on the Services are the property of their respective owners. Reference to any products, services, processes, or other information by trade name, trademark, manufacturer, supplier, or otherwise does not constitute or imply endorsement, sponsorship, or recommendation by Calm.
Account & Service Control · Permission or license
Violations or lost eligibility can end access
Where law permits, Calm may end service access or an account for a terms violation at its sole discretion without notice. It may terminate organization-funded or promotional subscriptions when eligibility ends. The South Korea addendum separately says users under 19 or their legal representatives may cancel their accounts under section 12.
Supporting quotations
We may terminate your access to and use of the Services or your account if you violate these Terms, in our sole discretion without notice to you and to the extent permitted by applicable law. We may terminate your subscription if your Calm Premium subscription was obtained through an organization if you are no longer eligible for a subscription based on the terms of our agreement with your organization. We may terminate your Calm Premium subscription if your Calm Premium subscription was obtained through a third-party promotion and you no longer meet the eligibility requirements for that offer.
If you are located in South Korea and under 19 years of age (the age of legal majority in South Korea), either you or your legal representative may cancel your account in accordance with section 12 above.
Account & Service Control · Procedure
Closing your account does not cancel subscriptions
You may cancel your account at any time by emailing support@calm.com, but must separately cancel active subscriptions. Recurring subscriptions require cancellation at least 24 hours before the current period ends, through Calm for web purchases or the seller for third-party purchases; only the primary family-plan holder may cancel that plan.
Supporting quotations
You may cancel your account at any time by sending an email to us at support@calm.com, although you will still have to cancel any active subscriptions as stated in section 4(c).
Cancellation. You must cancel your Recurring Subscription at least 24 hours before the end of your current subscription period to avoid being charged for the next subscription period. If you purchased your Recurring Subscription via calm.com, you can cancel at https://calm.com/profile/manage-subscription. If you purchased your Recurring Subscription through a third-party, like an app store, you must cancel the renewal directly with that third-party. Only the primary account holder of a family plan may cancel a family plan subscription. View our support page or contact us by email at support@calm.com if you need assistance with canceling a Recurring Subscription. If you cancel, you are not entitled to a refund for the fees you already paid, but, subject to these Terms, you will continue to receive access to Calm Premium until the end of your current subscription period.
Legal Rights & Agreement Rules · Context
Some terms survive account or service termination
Provisions that by their nature should survive remain after termination, discontinuation or cancellation, including ownership, warranty disclaimers, liability limits and dispute resolution.
Supporting quotations
Upon any termination, discontinuation, or cancellation of the Services or your account, all provisions of these Terms which by their nature should survive will survive, including, without limitation, ownership provisions, warranty disclaimers, limitations of liability, and dispute resolution provisions.
Legal Rights & Agreement Rules · Restriction or exception
Services and AI outputs generally come without warranties
Use is at your risk, and services, AI features and outputs are offered as is and as available, except where Calm provides otherwise in writing and to the extent law permits. Calm disclaims express and implied warranties, including merchantability, fitness, noninfringement and those arising from dealings or trade usage. It does not promise uninterrupted or error-free service, quality or reliability. Jurisdictions that prohibit exclusions or protect statutory consumer rights may limit these disclaimers.
Supporting quotations
Your use of the Services, including the AI Features and any Output obtained through your use of the AI Features, is at your sole risk. Except as otherwise provided in writing by us and to the extent permitted by applicable laws, the Services, the AI Features, and any Outputs are provided “as is” and “as available” without warranties of any kind, express or implied. Without limiting the foregoing, we explicitly disclaim any warranties of merchantability, fitness for a particular purpose, non-infringement, and any warranties arising out of course of dealing or usage of trade. Some jurisdictions do not allow the exclusion of implied warranties or limitations on applicable statutory rights of a consumer, so the exclusion and limitations in this section may not apply to you.
We make no representation or warranty that the Services will meet your requirements or be available on an uninterrupted or error-free basis. We make no warranty regarding the quality, accuracy, timeliness, truthfulness, completeness, or reliability of any of the Services. You assume the entire risk as to the quality and performance of the Services to the extent permitted by applicable law.
Data Access & Collection · Context
Privacy information is in separate policies
The terms direct you to the Privacy Policy and other posted policies for how Calm collects, uses and discloses information. Those separate policies are not supplied in this analysis.
Supporting quotations
Please refer to the Privacy Policy and and any other posted policies for information regarding how we collect, use, and disclose information about you.
Not stated here
The linked Privacy Policy and other posted policies are not supplied here, so their detailed collection, use and disclosure practices cannot be determined from this card.
Legal Rights & Agreement Rules · Context
These terms distinguish users by region
These Calm Terms of Service apply to users in the United States and other places outside the EEA, Switzerland and UK. Users in the EEA, Switzerland or UK are directed to separate regional terms. The Services include Calm and its affiliates’ websites, social media pages, apps and other online services and features.
Supporting quotations
For Calm users in the United States and countries and territories outside of the European Economic Area (which includes the European Union), Switzerland, or the United Kingdom, the Calm Terms of Service apply to your use of the Services.
For Calm users in countries in the European Economic Area (which includes the European Union), Switzerland, or the United Kingdom, the Calm Terms of Service for the EEA, Switzerland, and UK apply to your use of the Services.
These Terms of Service (the “Terms”) apply to the products and services of Calm.com, Inc. and our subsidiaries and affiliates (“Calm,” “we,” or “us”), including our websites, social media pages, software applications, and other online services and features (collectively, the “Services”).
Legal Rights & Agreement Rules · Restriction or exception
Third-party content is at your risk where law permits
Calm may provide third-party information, links or content for convenience. It does not control or endorse it or give warranties about it. To the extent law permits, you bear responsibility and risk for access and use. Your relationship is with that third party and subject to its terms or your agreement; those separate terms are not supplied here.
Supporting quotations
The Services may contain information about, and links to, third-party products, services, websites, resources, activities, or events, and we may allow third-parties to make their content and information available on or through the Services (collectively, “Third-Party Content”). We provide Third-Party Content only as a convenience and do not control or endorse, and make no representations or warranties regarding, any Third-Party Content. To the extent permitted by applicable laws, you acknowledge sole responsibility for, and assume all risk arising from, your access to and use of such Third-Party Content. Your use of or access to any Third-Party Content is solely a relationship between you and the applicable third party, and is subject to the terms and conditions of, or your agreement with, such third party.
Content & IP Rights · Procedure
Copyright owners can notify Calm’s designated agent
If material on Calm infringes copyright you own or control, you may contact its Copyright Agent at 555 Bryant Street, Suite 262, Palo Alto, CA 94301; (415) 651-8466; or dmca@calm.com. For US copyright claims, the terms point to 17 U.S.C. § 512(c)(3) for a proper notice. The law’s text is not supplied here. Knowingly misrepresenting infringement may make you liable to Calm for certain costs and damages.
Supporting quotations
If you believe that anything on the Services infringes any copyright that you own or control, you may notify Calm’s designated agent as follows:
Designated Agent: Address:
Telephone Number: E-Mail Address:
Copyright Agent 555 Bryant Street Suite 262 Palo Alto, CA 94301 (415) 651-8466 dmca@calm.com
If the content infringes rights protected by U.S. copyright laws, please see 17 U.S.C. § 512(c)(3) for the requirements of a proper notification. Also, please note that if you knowingly misrepresent that any activity or material on the Services is infringing, you may be liable to Calm for certain costs and damages.
Not stated here
The linked text of 17 U.S.C. § 512(c)(3) is not supplied here, so this card does not enumerate its statutory notice requirements.
Account & Service Control · Company practice
Repeat intellectual-property infringement can end an account
Calm says it has a policy of terminating accounts of repeat intellectual-property infringers in appropriate circumstances, in accordance with the DMCA and other applicable laws.
Supporting quotations
In accordance with the Digital Millennium Copyright Act and other applicable laws, we have adopted a policy of terminating, in appropriate circumstances, the accounts of users who repeatedly infringe the intellectual property rights of others.
Content & IP Rights · Restriction or exception
You are responsible for posted content and must have disclosure rights
You are responsible for your user content and conduct. Do not share confidential content without rights to disclose it and grant the license, or content infringing IP, publicity or privacy rights. Content must not violate rights, the terms or law, encourage violations, or create civil or criminal liability. The referenced license permits broad service and related-product uses of user content and outputs without compensation.
Supporting quotations
You are solely responsible for your User Content and conduct while using the Services, and will not do any of the following:
Post, upload, create, publish, store, submit, transmit, or otherwise share any User Content that: (i) is confidential and for which you do not have all necessary rights to disclose or to grant us the license described above; (ii) may or does infringe, misappropriate, or violate a third-party’s patent, copyright, trademark, trade secret, moral rights, or other intellectual property rights, or rights of publicity or privacy; (iii) violates, or encourages any conduct that would violate, these Terms, the rights of any party, or otherwise create liability or violate any applicable local, state, national, or international law or regulation or would give rise to civil or criminal liability;
License You Grant to Calm. By making any User Content or Outputs available to Calm, you hereby grant to Calm a non-exclusive, transferable, sublicensable, worldwide, royalty-free, license to use, store, publish, translate, reproduce, adapt, copy, modify, create derivative works based upon, publicly display, publicly perform, and distribute your User Content or Outputs and any name, username, or likeness provided in connection with your User Content in all media formats and channels now known or later developed for the purpose of operating, providing, maintaining, securing, supporting, marketing, developing, testing, validating, enhancing, and improving the Services and related products and services, without compensation to you, and to the extent permitted by applicable laws, you hereby waive all moral or special rights in this regard. When you post or otherwise share User Content or Outputs on or through the Services, you understand that your User Content and Outputs and any associated information may be visible to others. You represent and warrant that your User Content, and our use of such content as permitted by these Terms, will not violate any rights of or cause injury to any person or entity.
Account & Service Control · Restriction or exception
Deceptive, abusive and harmful content is prohibited
Do not share fraudulent, false, misleading or deceptive content, impersonate or misrepresent affiliations, or present views or experiences dishonestly. The prohibited list also covers defamatory, obscene, pornographic, offensive, abusive and similar content, discrimination, hatred, harassment, threats, violence, and promotion of illegal or harmful activities or substances.
Supporting quotations
(iv) is fraudulent, false, misleading, or deceptive; (v) impersonates or misrepresents your affiliation with, any person or entity or contains or depicts any statements, remarks, or claims that do not reflect your honest views and experiences; (vi) is defamatory, obscene, pornographic, vulgar, offensive, unlawful, libelous, indecent, lewd, suggestive, abusive, or inflammatory; (vii) promotes discrimination, bigotry, racism, hatred, harassment, or harm against any individual or group; (viii) is violent or threatening or promotes violence or actions that are threatening to any person or entity; (ix) promotes illegal or harmful activities or substances;
Account & Service Control · Restriction or exception
Calm also bans spam, malicious files and content it judges objectionable
User content must not contain unsolicited or unauthorized promotions, political campaigning, ads or solicitations, or harmful and disruptive files such as viruses. Calm also bars content that in its sole judgment is objectionable, limits others’ use or may expose anyone to harm or liability.
Supporting quotations
(x) contains any unsolicited or unauthorized promotions, political campaigning, advertising, or solicitations; (xi) contains any viruses, corrupted data, or other harmful, disruptive, or destructive files or content; or (xii) in our sole judgment, is objectionable, restricts, or inhibits any other person from using or enjoying the Services, or may expose Calm or others to any harm or liability of any type;
Content & IP Rights · Restriction or exception
Copying and altering the service are restricted
Do not copy, distribute, publicly display, mirror or frame Calm’s services, branding or page designs without express written consent from Calm or its licensors. Do not modify services, remove proprietary markings or create derivative works. The service-ownership clause preserves uses necessary for permitted service use.
Supporting quotations
Copy, reproduce, distribute, use, publicly perform, or publicly display, mirror, or frame the Services, or any individual element within the Services, Calm’s name, any Calm trademark, logo, or other proprietary information, or the layout and design of any page or form contained on a page, without express written consent from Calm or its licensors;
Modify the Services, remove any proprietary rights notices, or markings, or otherwise make any derivative works based upon the Services;
Calm Services Ownership. Subject to the limited license rights granted under these Terms, Calm and its licensors exclusively own all right, title, and interest in and to the Services, including the AI Features, all text, graphics, images, audio, video, or other materials made available via the Services, and all associated intellectual property rights. You acknowledge that the Services are protected by intellectual property rights and other laws of the U.S. and foreign countries. You will not remove, alter, or obscure any copyright, trademark, service mark, or other proprietary rights notices incorporated in or accompanying any part of the Services. You will not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the Services, except as necessary for your permitted use of the Services.
Content & IP Rights · Restriction or exception
Do not develop competing products or AI models with Calm
You may not use the services to develop a competing product or artificial-intelligence model.
Supporting quotations
Use the Services to develop any product or artificial intelligence model that competes with the Services;
Security & Safeguards · Restriction or exception
Use the service only as permitted and do not disrupt it
Use outside the intended purpose or permissions, violations of law, contracts or rights, interference with others’ enjoyment, and damage or overburdening are prohibited. This includes trying to disrupt users, hosts or networks through viruses, flooding, spam or mail-bombing.
Supporting quotations
Use the Services other than for their intended purpose and in any manner not permitted by these Terms, that violates these Terms or any applicable law, regulation, contract, intellectual property right, or other third-party right, or that could interfere with, disrupt, negatively affect, or inhibit other users from fully enjoying the Services, or that could damage, disable, overburden, or impair the functioning of the Services in any manner;
Interfere with, or attempt to interfere with, the access of any user, host, or network, including, without limitation, sending a virus, overloading, flooding, spamming, or mail-bombing the Services;
Content & IP Rights · Restriction or exception
Apps interacting with Calm require prior written consent
You may not develop or use applications that interact with Calm’s services without Calm’s prior written consent.
Supporting quotations
Develop or use any applications that interact with the Services without our prior written consent;
Security & Safeguards · Restriction or exception
Do not bypass protections, scrape outside permissions or reverse engineer
The terms prohibit circumventing protections installed by Calm, its providers or others; accessing, searching, scraping or extracting content except through Calm-provided software or search agents or as its robot.txt file permits; and attempts to decompile, reverse engineer or discover source code. The referenced robot.txt permissions are not supplied here.
Supporting quotations
Avoid, bypass, ignore, remove, deactivate, impair, descramble, or otherwise circumvent any technological measure implemented by Calm or any of Calm’s providers or any other third-party (including another user) to protect the Services;
Attempt to access or search the Services, scrape, or extract data or other content from the Services, including through the use of any engine, software, tool, agent, device, or mechanism (including spiders, robots, crawlers, data mining tools, or the like) other than the software or search agents provided by Calm or as permitted by our robot.txt file;
Attempt to decipher, decompile, disassemble, or reverse engineer any of the software used to provide the Services, or do anything that might discover source code;
Legal Rights & Agreement Rules · Restriction or exception
Calm does not guarantee availability, quality or accuracy
Calm does not promise the services will fit your needs, stay uninterrupted or error-free, or provide quality, accurate, timely, truthful, complete or reliable results. You assume quality and performance risk only as law permits. The disclaimer is subject to anything Calm provides otherwise in writing and statutory consumer protections.
Supporting quotations
We make no representation or warranty that the Services will meet your requirements or be available on an uninterrupted or error-free basis. We make no warranty regarding the quality, accuracy, timeliness, truthfulness, completeness, or reliability of any of the Services. You assume the entire risk as to the quality and performance of the Services to the extent permitted by applicable law.
Your use of the Services, including the AI Features and any Output obtained through your use of the AI Features, is at your sole risk. Except as otherwise provided in writing by us and to the extent permitted by applicable laws, the Services, the AI Features, and any Outputs are provided “as is” and “as available” without warranties of any kind, express or implied. Without limiting the foregoing, we explicitly disclaim any warranties of merchantability, fitness for a particular purpose, non-infringement, and any warranties arising out of course of dealing or usage of trade. Some jurisdictions do not allow the exclusion of implied warranties or limitations on applicable statutory rights of a consumer, so the exclusion and limitations in this section may not apply to you.
Legal Rights & Agreement Rules · Context
Calm is not a medical provider or substitute for care
The services are informational, not for diagnosing, preventing or treating disease or replacing professional care. Calm says it is not licensed or expert in examining, diagnosing or treating medical conditions or prescribing or evaluating treatment. It creates no professional care relationship. Personalized wellness AI output also is not medical or therapeutic advice or an assessment.
Supporting quotations
the Services are provided for informational purposes only and are not intended, designed, or implied to diagnose, prevent, or treat any condition or disease, or to be a substitute for professional medical care;
Calm is not a licensed medical care provider and does not engage in, and has no expertise in, diagnosing, examining, or treating medical conditions of any kind, or in prescribing treatments or determining the effect of any specific treatment on a medical condition;
The Services are not healthcare services and are not intended to diagnose, prevent, monitor, predict, treat, alleviate, or cure any disease, injury, or physical or mental health condition. Calm is not a healthcare provider, mental health provider, therapist, counselor, psychologist, psychiatrist, medical practice, or crisis-response service, and your use of the Services does not create a provider-patient, therapist-client, or other professional relationship with Calm.
You are not required to provide sensitive personal information to use the Services or any AI Feature. Any Outputs generated based on wellness-related or emotional Inputs are provided solely for informational and wellness-support purposes. Such Outputs, including personalized Outputs based on your preferences, goals, activities, behaviors, or wellness-related interests, do not constitute and should not be interpreted as medical advice, mental health advice, therapeutic advice, diagnosis, treatment recommendations, or a professional assessment, prediction, or determination regarding your health, mental health, medical condition, treatment needs, or eligibility for any service.
Legal Rights & Agreement Rules · Restriction or exception
Calm need not contact anyone about your medical condition
Calm provides no emergency services and has no obligation to contact you or anyone on your behalf about a medical condition or treatment.
Supporting quotations
Calm does not provide emergency services and is not obligated to contact you or anyone on your behalf with respect to your medical condition or treatment;
Legal Rights & Agreement Rules · Restriction or exception
Consult a professional and do not delay care because of Calm
Calm disclaims responsibility for service accuracy, reliability, effectiveness or correct use, subject to mandatory legal protections. Consult a medical professional about medical conditions, and never disregard professional advice or delay seeking it because of something received through Calm.
Supporting quotations
Calm is not responsible for the accuracy, reliability, effectiveness, or correct use of any of the Services;
You should always consult a medical professional if you have any questions regarding a medical condition; and
You should never disregard professional medical advice or delay in seeking it because of something you have read or received using the Services.
If you are located in a country which provides consumer guarantees or imposes obligations on us which cannot be excluded, restricted, or modified, or only to a limited extent, then nothing in these Terms is intended to exclude, restrict, or modify such mandatory guarantees or obligations. For instance, if you are in Australia, these Terms are subject to the Australian Consumer Law, as set out in Schedule 2 of the Competition and Consumer Act 2010 (Cth).
Security & Safeguards · Restriction or exception
Do not use Calm during driving or other attention-critical tasks
Not every activity is suitable for everyone. Do not use the services while driving, operating heavy machinery or doing other tasks requiring attention and concentration. The terms assign responsibility for your use to you.
Supporting quotations
Not all activities described as part of the Services are suitable for everyone. Do not use the Services while driving, operating heavy machinery, or performing other tasks that require attention and concentration. You are solely responsible for your use of the Services.
Legal Rights & Agreement Rules · Restriction or exception
You may have to defend and reimburse Calm for connected claims
To the fullest extent law permits, section 15 requires you to indemnify, defend and hold Calm and its listed personnel and partners harmless for claims, losses and reasonable legal or accounting fees connected with service/AI/output use, user content, inputs, feedback, terms violations, rights infringements or service-related conduct. For Australian users, section 15 is replaced by the addendum’s narrower trigger: violating, misappropriating or infringing another person’s rights, including IP or privacy.
Supporting quotations
To the fullest extent permitted by applicable law, you will indemnify, defend, and hold harmless Calm and its officers, directors, partners, employees, and agents (individually and collectively, the “Calm Parties”), from and against any claims, disputes, demands, liabilities, damages, losses, and costs and expenses, including, without limitation, reasonable legal and accounting fees (“Claims”), arising out of or in any way connected with: (a) your access to or use of the Services, including any AI Features and Outputs; (b) your User Content, Inputs, or feedback; (c) your violation of these Terms; (d) your violation, misappropriation, or infringement of any rights of another (including intellectual property rights or privacy rights); or (e) your conduct in connection with the Services.
If you are located in Australia, section 15 of the Terms will not apply to you, and this Alternative Indemnity section will apply instead.
To the fullest extent permitted by applicable law, you will indemnify, defend, and hold harmless Calm and its officers, directors, partners, employees, and agents (individually and collectively, the “Calm Parties”), from and against any claims, disputes, demands, liabilities, damages, losses, and costs and expenses, including, without limitation, reasonable legal and accounting fees (“Claims”), arising out of or in any way connected with your violation, misappropriation or infringement of any rights of another (including intellectual property rights or privacy rights).
Legal Rights & Agreement Rules · Procedure
Indemnity includes notice, cooperation and defense costs
For covered third-party claims, promptly notify Calm, cooperate and pay defense costs including attorneys’ fees. Calm can control defense or settlement at its sole option, and this indemnity supplements other written indemnities. Australia’s replacement clause repeats these procedures but limits its trigger to infringement or violation of another’s rights. All remains subject to applicable law.
Supporting quotations
You will promptly notify the Calm Parties of any third-party Claims, cooperate with the Calm Parties in defending such Claims, and pay all fees, costs, and expenses associated with defending such Claims (including, but not limited to, attorneys’ fees). You also agree that the Calm Parties will have control of the defense or settlement, at Calm’s sole option, of any third-party Claims. This indemnity is in addition to, and not in lieu of, any other indemnities set forth in a written agreement between you and Calm or the other Calm Parties.
To the fullest extent permitted by applicable law, you will indemnify, defend, and hold harmless Calm and its officers, directors, partners, employees, and agents (individually and collectively, the “Calm Parties”), from and against any claims, disputes, demands, liabilities, damages, losses, and costs and expenses, including, without limitation, reasonable legal and accounting fees (“Claims”), arising out of or in any way connected with: (a) your access to or use of the Services, including any AI Features and Outputs; (b) your User Content, Inputs, or feedback; (c) your violation of these Terms; (d) your violation, misappropriation, or infringement of any rights of another (including intellectual property rights or privacy rights); or (e) your conduct in connection with the Services.
If you are located in Australia, section 15 of the Terms will not apply to you, and this Alternative Indemnity section will apply instead.
To the fullest extent permitted by applicable law, you will indemnify, defend, and hold harmless Calm and its officers, directors, partners, employees, and agents (individually and collectively, the “Calm Parties”), from and against any claims, disputes, demands, liabilities, damages, losses, and costs and expenses, including, without limitation, reasonable legal and accounting fees (“Claims”), arising out of or in any way connected with your violation, misappropriation or infringement of any rights of another (including intellectual property rights or privacy rights).
You will promptly notify the Calm Parties of any third-party Claims, cooperate with the Calm Parties in defending such Claims, and pay all fees, costs, and expenses associated with defending such Claims (including, but not limited to, attorneys’ fees). You also agree that the Calm Parties will have control of the defense or settlement, at Calm’s sole option, of any third-party Claims. This indemnity is in addition to, and not in lieu of, any other indemnities set forth in a written agreement between you and Calm or the other Calm Parties.
Legal Rights & Agreement Rules · Restriction or exception
Calm excludes several kinds of damages where law allows
To the fullest extent permitted by law, Calm and parties creating or delivering the services disclaim incidental, special, exemplary and consequential damages, including lost profits, data or goodwill, outages, computer harm and substitute services. The exclusion applies across legal theories even if warned of the risk or a limited remedy fails. Local law may prohibit or limit these exclusions.
Supporting quotations
To the fullest extent permitted by applicable law, neither Calm nor any other party involved in creating, producing, or delivering the Services will be liable for any incidental, special, exemplary, or consequential damages, including, but not limited to, lost profits, loss of data or goodwill, service interruption, computer damage or system failure, or the cost of substitute Services arising out of or in connection with these Terms or from the use of or inability to use the Services, whether based on warranty, contract, tort (including negligence), product liability, or any other legal theory, and whether or not Calm has been informed of the possibility of such damage, even if a limited remedy set forth herein is found to have failed of its essential purpose. Some jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, so the above limitation may not apply to you.
Legal Rights & Agreement Rules · Restriction or exception
Calm caps total liability at your payments or US$50, whichever is greater
Unless law prohibits the limit, Calm’s total liability connected to the terms or service use or inability to use is capped at the greater of amounts you paid Calm for service use and US$50. The clause supplies no lookback period for those payments. It describes the damage limits as fundamental to the bargain.
Supporting quotations
Unless such limits are prohibited by applicable law, in no event will Calm’s total liability arising out of or in connection with these Terms or from the use of or inability to use the Services exceed the greater of: (a) the amounts you have paid to Calm for use of the Services; or (b) fifty U.S. dollars (US$50). The exclusion and limitations of damages set forth above are fundamental elements of the basis of the bargain between Calm and you.
Legal Rights & Agreement Rules · Restriction or exception
Arbitration generally replaces court and class proceedings
Section 17 generally requires individual arbitration rather than court or class proceedings, but preserves individual small-claims cases and court requests for injunctive or equitable relief. You can opt out within 30 days after first agreeing by emailing notices@calm.com with your full name, mailing and email addresses and clear opt-out intent. The global addendum disapplies section 17 in Canada and other outside-US jurisdictions where its arbitration and class-waiver provisions are prohibited or unenforceable.
Supporting quotations
PLEASE READ THIS SECTION CAREFULLY BECAUSE, UNLESS YOU OPT OUT, IT REQUIRES YOU AND CALM TO ARBITRATE CERTAIN DISPUTES AND CLAIMS AND LIMITS THE MANNER IN WHICH WE CAN SEEK RELIEF FROM EACH OTHER. ARBITRATION PRECLUDES YOU AND CALM FROM SUING IN COURT. YOU AND CALM AGREE THAT ARBITRATION WILL BE SOLELY ON AN INDIVIDUAL BASIS AND NOT AS A CLASS ARBITRATION, CLASS ACTION, OR ANY OTHER KIND OF REPRESENTATIVE PROCEEDING.
Any dispute, claim, or controversy arising out of or relating to these Terms or the breach, termination, enforcement, interpretation, or validity thereof, or the use of the Services, including any claims related to privacy or data security (collectively, “Disputes”) will be settled by binding arbitration, except that each party retains the right: (a) to bring an individual action in small claims court; and (b) to seek injunctive or other equitable relief in a court of competent jurisdiction, including to prevent the actual or threatened infringement, misappropriation, or violation of a party’s copyrights, trademarks, trade secrets, patents, or other intellectual property rights. For clarity, subject to the terms of this section 17, this agreement to arbitrate applies to Disputes based on events or activities that occurred prior to Last Updated date indicated at the top of these Terms.
Without limiting the preceding sentence, you have the right to opt out of binding arbitration by providing Calm with written notice of your desire to do so by email at notices@calm.com within thirty (30) days following the date you first agree to these Terms (such notice, an “Arbitration Opt-out Notice”). In order to be effective, the Arbitration Opt-out Notice must include your full name, and mailing address, and email address and clearly indicate your intent to opt out of binding arbitration. By opting out of binding arbitration, you are agreeing to resolve disputes in accordance with section 18.
Section 17 of the Terms will not apply to you if you are located in Canada or another jurisdiction outside of the U.S. where its arbitration and class action waiver provisions are prohibited by applicable law or otherwise not enforceable. If you are located in such a jurisdiction, this Alternative to Arbitration section will apply to Disputes instead.
Legal Rights & Agreement Rules · Restriction or exception
Arbitration covers service, privacy and older disputes, with exceptions
Section 17 covers disputes over the terms or services, including privacy and data-security claims and events before the stated update date. It preserves individual small-claims actions and court requests for injunctive or other equitable relief, including IP protection. It is also subject to the 30-day opt-out and the addendum’s exclusion for Canada and other outside-US jurisdictions where its arbitration and class waiver are prohibited or unenforceable.
Supporting quotations
Any dispute, claim, or controversy arising out of or relating to these Terms or the breach, termination, enforcement, interpretation, or validity thereof, or the use of the Services, including any claims related to privacy or data security (collectively, “Disputes”) will be settled by binding arbitration, except that each party retains the right: (a) to bring an individual action in small claims court; and (b) to seek injunctive or other equitable relief in a court of competent jurisdiction, including to prevent the actual or threatened infringement, misappropriation, or violation of a party’s copyrights, trademarks, trade secrets, patents, or other intellectual property rights. For clarity, subject to the terms of this section 17, this agreement to arbitrate applies to Disputes based on events or activities that occurred prior to Last Updated date indicated at the top of these Terms.
Without limiting the preceding sentence, you have the right to opt out of binding arbitration by providing Calm with written notice of your desire to do so by email at notices@calm.com within thirty (30) days following the date you first agree to these Terms (such notice, an “Arbitration Opt-out Notice”). In order to be effective, the Arbitration Opt-out Notice must include your full name, and mailing address, and email address and clearly indicate your intent to opt out of binding arbitration. By opting out of binding arbitration, you are agreeing to resolve disputes in accordance with section 18.
Section 17 of the Terms will not apply to you if you are located in Canada or another jurisdiction outside of the U.S. where its arbitration and class action waiver provisions are prohibited by applicable law or otherwise not enforceable. If you are located in such a jurisdiction, this Alternative to Arbitration section will apply to Disputes instead.
Legal Rights & Agreement Rules · User right or choice
Opt out of arbitration by email within 30 days
Within 30 days after first agreeing to the terms, email notices@calm.com a written arbitration opt-out giving your full name, mailing address, email address and clear intent. Opting out sends disputes to section 18: California law and specified California courts, subject to its wording and the addendum’s mandatory local-law and venue protections, including the India provision for nonarbitrable disputes.
Supporting quotations
Without limiting the preceding sentence, you have the right to opt out of binding arbitration by providing Calm with written notice of your desire to do so by email at notices@calm.com within thirty (30) days following the date you first agree to these Terms (such notice, an “Arbitration Opt-out Notice”). In order to be effective, the Arbitration Opt-out Notice must include your full name, and mailing address, and email address and clearly indicate your intent to opt out of binding arbitration. By opting out of binding arbitration, you are agreeing to resolve disputes in accordance with section 18.
These Terms and any action related thereto will be governed by the laws of the State of California without regard to its conflict of laws provisions. If any Dispute is not subject to arbitration or cannot be heard in small claims court, then the state and federal courts located in the Northern District of California will have exclusive jurisdiction. You and Calm waive any objection to venue in any such courts.
If you are an individual consumer who is located in a jurisdiction that: (i) requires consumer contracts or consumer disputes to be governed by the laws of the jurisdiction where you are located or (ii) prohibits consumer contracts or consumer disputes from being subject to an exclusive jurisdiction which is not the jurisdiction where you are located, these Terms and any action related thereto will be governed by the laws, and subject to the jurisdiction of the state and federal courts, of the jurisdiction where you are located, to the extent required by local law.
Notwithstanding section 17 but subject to the above, if you are located in India and any Dispute cannot be subject to arbitration, courts in Bangalore shall have exclusive jurisdiction over such Dispute.
Legal Rights & Agreement Rules · Context
Federal arbitration law governs section 17 where allowed
The terms state that interstate commerce is involved and the Federal Arbitration Act governs section 17’s enforceability substantively and procedurally to the extent law permits. This identifies the cited law without supplying or interpreting its contents.
Supporting quotations
These Terms affect interstate commerce, and the enforceability of this section 17 will be substantively and procedurally governed by the Federal Arbitration Act, 9 U.S.C. § 1, et seq., to the extent permitted by law.
Legal Rights & Agreement Rules · Procedure
Before arbitration, send a detailed dispute notice
Both parties must first attempt informal resolution. Send your notice to notices@calm.com or by certified mail to Calm.com, Inc., c/o Corporation Trust Center, 1209 Orange Street, Wilmington, DE 19801. Include your name, residence address, email, phone, the dispute’s nature and basis, and specific requested relief. Calm sends its notice to your primary account email, naming its contact and contact details, dispute basis and requested relief.
Supporting quotations
Before either party brings an arbitration action, it will first attempt to resolve the Dispute informally via the following process.
If you assert a Dispute against Calm, you will first contact Calm by sending a written notice of your Dispute to Calm by certified mail addressed to Calm.com, Inc. c/o Corporation Trust Center, 1209 Orange Street, Wilmington, DE 19801 or by email to notices@calm.com. Your notice must (i) include your name, residence address, email address, and telephone number; (ii) describe the nature and basis of the Dispute; and (iii) set forth the specific relief sought. If Calm asserts a Dispute against you, Calm will first contact you by sending a written notice of Calm’s Dispute to you via email to the primary email address associated with your account. Calm’s notice must (i) include the name of a Calm contact and the contact’s email address and telephone number; (ii) describe the nature and basis of the Dispute; and (iii) set forth the specific relief sought. Each such notice described in this paragraph, whether sent by you or Calm (a “Notice”).
Legal Rights & Agreement Rules · Procedure
Informal resolution has a 30-day period and deadline pause
If no agreement is reached within 30 days after the other party receives the dispute notice, either may seek binding arbitration. Limitation periods and filing-fee deadlines are paused for 30 days starting when either party first sends the applicable notice. The receipt-based negotiation period and sending-based pause have different starting points.
Supporting quotations
If you and Calm cannot reach an agreement to resolve the Dispute within thirty (30) days after you or Calm receives such a Notice, then either party may submit the Dispute to binding arbitration as set forth below. The statute of limitations and any filing fee deadlines shall be tolled for thirty (30) days from the date that either you or Calm first send the applicable Notice, so that the parties can engage in this informal dispute-resolution process.
Legal Rights & Agreement Rules · Procedure
JAMS administers arbitration with one arbitrator
JAMS administers binding arbitration before one arbitrator. For consumers, its Comprehensive Rules and Expedited Procedures apply as modified by these terms. Separate JAMS rule texts are not supplied here. For 25 or more similar or coordinated disputes, additional mass-arbitration rules apply.
Supporting quotations
The arbitration will be administered by the Judicial Arbitration and Mediation Services, Inc. (“JAMS”) and will be resolved through binding arbitration before one arbitrator. If you are a consumer, the arbitration shall be administered by JAMS under its Comprehensive Arbitration Rules & Procedures and the Expedited Procedures, which are available on JAMS’ website (jamsadr.com). The applicable arbitration rules are amended by these Terms as follows:
(vi) JAMS’ Mass Arbitration Procedures and Guidelines and the JAMS Mass Arbitration Procedures Fee Schedule will apply if twenty-five (25) or more similar Disputes are asserted against Calm or against you by the same or coordinated counsel or are otherwise coordinated (such Disputes, “Coordinated Disputes”). Furthermore, such arbitrations will be resolved by the submission of arbitration briefs alone and without the presentation of live witness testimony. In addition to the application of the JAMS’ Mass Arbitration Procedures and Guidelines and the JAMS Mass Arbitration Procedures Fee Schedule, you and Calm understand and agree that Coordinated Disputes may delay resolution of your or Calm’s Dispute.
Not stated here
Linked documents are not supplied here; this card describes only what these Terms say, not the linked documents’ additional rules.
Legal Rights & Agreement Rules · Restriction or exception
Class proceedings are waived, with coordinated-case and invalidity provisions
Arbitration is individual; the parties waive class arbitration and class actions, and the arbitrator ordinarily cannot consolidate multiple people’s disputes. The terms specify additional procedures for 25 or more similar or coordinated disputes, without describing them as class arbitration. If invalidity means disputes must proceed collectively or representatively, section 17 sends them to civil court and stays that litigation, with deadlines tolled, pending individual arbitration. Section 17 is disapplied in Canada and other outside-US jurisdictions where its provisions are prohibited or unenforceable.
Supporting quotations
(i) YOU AND CALM AGREE THAT ANY ARBITRATION UNDER THESE TERMS WILL TAKE PLACE ON AN INDIVIDUAL BASIS; CLASS ARBITRATIONS AND CLASS ACTIONS ARE NOT PERMITTED, AND YOU AND CALM ARE AGREEING TO GIVE UP THE ABILITY TO PARTICIPATE IN A CLASS ACTION. The arbitrator may conduct only an individual arbitration and, except as described below for the additional procedures to govern if twenty-five (25) or more similar or coordinated Disputes are asserted against Calm or you by the same or coordinated counsel, may not consolidate more than one individual’s Disputes, preside over any type of class or representative proceeding, or preside over any proceeding involving more than one individual.
(vi) JAMS’ Mass Arbitration Procedures and Guidelines and the JAMS Mass Arbitration Procedures Fee Schedule will apply if twenty-five (25) or more similar Disputes are asserted against Calm or against you by the same or coordinated counsel or are otherwise coordinated (such Disputes, “Coordinated Disputes”). Furthermore, such arbitrations will be resolved by the submission of arbitration briefs alone and without the presentation of live witness testimony. In addition to the application of the JAMS’ Mass Arbitration Procedures and Guidelines and the JAMS Mass Arbitration Procedures Fee Schedule, you and Calm understand and agree that Coordinated Disputes may delay resolution of your or Calm’s Dispute.
If any portion of this section 17 is found to be unenforceable or unlawful for any reason, including but not limited to because it is found to be unconscionable, (i) the unenforceable or unlawful provision will be severed from these Terms; (ii) severance of the unenforceable or unlawful provision will have no impact whatsoever on the remainder of this section 17 or the parties’ ability to compel arbitration of any remaining Disputes on an individual basis pursuant to this section 17; and (iii) to the extent that any Disputes must therefore proceed on a class, collective, consolidated, or representative basis, such Disputes must be litigated in a civil court of competent jurisdiction and not in arbitration. The litigation of those Disputes will be stayed (and statutes of limitations tolled) pending the outcome of any individual Disputes in arbitration. Further, if any part of this section 17 is found to prohibit an individual Dispute seeking public injunctive relief, that provision will have no effect to the extent such relief is allowed to be sought out of arbitration, and the remainder of this section 17 will be enforceable.
Section 17 of the Terms will not apply to you if you are located in Canada or another jurisdiction outside of the U.S. where its arbitration and class action waiver provisions are prohibited by applicable law or otherwise not enforceable. If you are located in such a jurisdiction, this Alternative to Arbitration section will apply to Disputes instead.
Charges & Financial Obligations · Procedure
Arbitration filing costs depend on who starts it
For arbitration you initiate, you pay the consumer filing fee and Calm pays the remaining JAMS fees and costs. Calm pays all JAMS fees and costs when it initiates arbitration. Coordinated disputes meeting the 25-case threshold instead also invoke the separate JAMS Mass Arbitration Fee Schedule; its details are not supplied here.
Supporting quotations
(ii) For any arbitration you initiate, you will pay the consumer filing fee and Calm will pay the remaining JAMS fees and costs. For any arbitration initiated by Calm, Calm will pay all JAMS fees and costs.
(vi) JAMS’ Mass Arbitration Procedures and Guidelines and the JAMS Mass Arbitration Procedures Fee Schedule will apply if twenty-five (25) or more similar Disputes are asserted against Calm or against you by the same or coordinated counsel or are otherwise coordinated (such Disputes, “Coordinated Disputes”). Furthermore, such arbitrations will be resolved by the submission of arbitration briefs alone and without the presentation of live witness testimony. In addition to the application of the JAMS’ Mass Arbitration Procedures and Guidelines and the JAMS Mass Arbitration Procedures Fee Schedule, you and Calm understand and agree that Coordinated Disputes may delay resolution of your or Calm’s Dispute.
Legal Rights & Agreement Rules · Procedure
Small-dollar and coordinated arbitrations use written briefs
Claims for US$25,000 or less are decided on briefs without live witness testimony. Other hearings ordinarily use phone or video unless the arbitrator grants an in-person hearing on request. An in-person location must be reasonably convenient to both sides considering travel and circumstances; JAMS or the arbitrator decides if the parties disagree. The separate rule for 25 or more similar/coordinated disputes also requires briefs without live testimony.
Supporting quotations
(iii) For all arbitrations where the Disputes asserted are for $25,000 or less, the arbitration shall be resolved by the submission of arbitration briefs alone and without the presentation of live witness testimony, and for all other arbitrations the following procedure will apply: (A) the arbitrator will conduct hearings, if any, by teleconference or videoconference, rather than by personal appearances, unless the arbitrator determines upon request by you or by us that an in-person hearing is appropriate; (B) any in-person appearances will be held at a location which is reasonably convenient to both parties with due consideration of their ability to travel and other pertinent circumstances, and (C) if the parties are unable to agree on a location, such determination should be made by the JAMS or by the arbitrator.
(vi) JAMS’ Mass Arbitration Procedures and Guidelines and the JAMS Mass Arbitration Procedures Fee Schedule will apply if twenty-five (25) or more similar Disputes are asserted against Calm or against you by the same or coordinated counsel or are otherwise coordinated (such Disputes, “Coordinated Disputes”). Furthermore, such arbitrations will be resolved by the submission of arbitration briefs alone and without the presentation of live witness testimony. In addition to the application of the JAMS’ Mass Arbitration Procedures and Guidelines and the JAMS Mass Arbitration Procedures Fee Schedule, you and Calm understand and agree that Coordinated Disputes may delay resolution of your or Calm’s Dispute.
Security & Safeguards · Procedure
Seek protection before exchanging sensitive arbitration material
If an arbitrator orders information exchange, both parties agree to cooperate in seeking protection for confidential, proprietary, trade-secret or otherwise sensitive material before it is exchanged or becomes subject to discovery. This is an obligation to seek protection, not a promise that the arbitrator will grant it.
Supporting quotations
(iv) If you or Calm submits a dispute to arbitration and the arbitrator orders any exchange of information, you and Calm agree to cooperate to seek from the arbitrator protection for any confidential, proprietary, trade secret, or otherwise sensitive information, documents, testimony, or other materials that might be exchanged or the subject of discovery in the arbitration. You and Calm agree to seek such protection before any such information, documents, testimony, or materials are exchanged or otherwise become the subject of discovery in the arbitration.
Legal Rights & Agreement Rules · Procedure
The arbitrator decides arbitrability and can award individual relief
For disputes in arbitration, the arbitrator has exclusive procedural and substantive decision authority, including whether a dispute is arbitrable, and can grant remedies otherwise available in court. Decisions follow the terms and are final and binding. Injunctions and specific performance are limited to what the individual dispute warrants; awards may be confirmed and enforced by a court with jurisdiction. Court equitable-relief and small-claims exceptions remain.
Supporting quotations
The arbitrator has exclusive authority to make all procedural and substantive decisions regarding any dispute and to grant any remedy that would otherwise be available in court, including the power to determine the question of arbitrability.
(v) The arbitrator’s decision will follow these Terms and will be final and binding. The arbitrator will have authority to award temporary, interim, or permanent injunctive relief or relief providing for specific performance of these Terms, but only to the extent necessary to provide relief warranted by the individual Dispute before the arbitrator. The award rendered by the arbitrator may be confirmed and enforced in any court having jurisdiction thereof. Notwithstanding any of the foregoing, nothing in these Terms will preclude you from bringing issues to the attention of federal, state, or local agencies and, if the law allows, they can seek relief against us for you.
Any dispute, claim, or controversy arising out of or relating to these Terms or the breach, termination, enforcement, interpretation, or validity thereof, or the use of the Services, including any claims related to privacy or data security (collectively, “Disputes”) will be settled by binding arbitration, except that each party retains the right: (a) to bring an individual action in small claims court; and (b) to seek injunctive or other equitable relief in a court of competent jurisdiction, including to prevent the actual or threatened infringement, misappropriation, or violation of a party’s copyrights, trademarks, trade secrets, patents, or other intellectual property rights. For clarity, subject to the terms of this section 17, this agreement to arbitrate applies to Disputes based on events or activities that occurred prior to Last Updated date indicated at the top of these Terms.
Legal Rights & Agreement Rules · User right or choice
You can still bring issues to government agencies
The arbitration terms do not prevent reporting issues to federal, state or local agencies. Where law permits, those agencies may seek relief against Calm for you.
Supporting quotations
Notwithstanding any of the foregoing, nothing in these Terms will preclude you from bringing issues to the attention of federal, state, or local agencies and, if the law allows, they can seek relief against us for you.
Legal Rights & Agreement Rules · Procedure
Twenty-five coordinated disputes trigger special JAMS procedures
For 25 or more similar disputes brought against Calm or you by the same or coordinated counsel, or otherwise coordinated, the JAMS Mass Arbitration Procedures and Guidelines and Mass Arbitration Fee Schedule apply. Such cases use briefs without live witness testimony, and coordination may delay resolution. Those external rules and fee details are not supplied here.
Supporting quotations
(vi) JAMS’ Mass Arbitration Procedures and Guidelines and the JAMS Mass Arbitration Procedures Fee Schedule will apply if twenty-five (25) or more similar Disputes are asserted against Calm or against you by the same or coordinated counsel or are otherwise coordinated (such Disputes, “Coordinated Disputes”). Furthermore, such arbitrations will be resolved by the submission of arbitration briefs alone and without the presentation of live witness testimony. In addition to the application of the JAMS’ Mass Arbitration Procedures and Guidelines and the JAMS Mass Arbitration Procedures Fee Schedule, you and Calm understand and agree that Coordinated Disputes may delay resolution of your or Calm’s Dispute.
Legal Rights & Agreement Rules · Restriction or exception
Invalid arbitration terms are severed, with court routes for some claims
An unlawful or unenforceable part of section 17 is severed while the remainder and individual arbitration continue. Disputes that consequently must proceed collectively, as a class or representatively go to civil court rather than arbitration; litigation is stayed and limitation periods paused pending individual arbitration outcomes. A prohibition on an individual public-injunction claim has no effect to the extent the relief may be sought outside arbitration.
Supporting quotations
If any portion of this section 17 is found to be unenforceable or unlawful for any reason, including but not limited to because it is found to be unconscionable, (i) the unenforceable or unlawful provision will be severed from these Terms; (ii) severance of the unenforceable or unlawful provision will have no impact whatsoever on the remainder of this section 17 or the parties’ ability to compel arbitration of any remaining Disputes on an individual basis pursuant to this section 17; and (iii) to the extent that any Disputes must therefore proceed on a class, collective, consolidated, or representative basis, such Disputes must be litigated in a civil court of competent jurisdiction and not in arbitration. The litigation of those Disputes will be stayed (and statutes of limitations tolled) pending the outcome of any individual Disputes in arbitration. Further, if any part of this section 17 is found to prohibit an individual Dispute seeking public injunctive relief, that provision will have no effect to the extent such relief is allowed to be sought out of arbitration, and the remainder of this section 17 will be enforceable.
Legal Rights & Agreement Rules · User right or choice
Reject later arbitration changes within 30 days
Despite general term-change rules, you may reject a section 17 change within 30 days after its effective date as indicated by the updated date or notice email. Send written notice, including by email to notices@calm.com, with your full name, mailing and email addresses and clear intent to reject the change. The prior agreed arbitration terms then apply; this does not opt out of arbitration altogether. Other changes that leave section 17 unchanged do not create a fresh opt-out right.
Supporting quotations
Changes Notwithstanding the provisions of section 20, if Calm changes this section 17 after the date you first accepted these Terms (or accepted any subsequent changes to these Terms), you may reject any such change by sending us written notice (including by email to notices@calm.com) within 30 days of the date such change became effective, as indicated in the “Last Updated” date above or in the date of Calm’s email to you notifying you of such change. In order to be effective, the rejection notice must include your full name, mailing address, and email address and clearly indicate your intent to reject changes made to this section 17. By rejecting any change, you are agreeing that you will arbitrate any Dispute between you and Calm in accordance with the provisions of the Terms you previously agreed to. If the Terms are otherwise modified, without changing this section 17, you agree that modification will not create a new right to opt out of arbitration.
We may make changes to these Terms by notifying you of the changes, including by posting the revised Terms on the applicable Services or providing additional notice (like by email or via in-service message). For notices made by e-mail, the date of receipt will be deemed the date on which such notice is transmitted. Except as specified in section 17, disputes arising under these Terms will be resolved in accordance with the version of these Terms in place at the time the dispute arose. Unless we indicate otherwise in our notice, your use of the Services following the effective date of any changes to these Terms will constitute your acceptance of such changes. If you do not agree to the updated Terms, you should terminate your account and stop using the Services.
Cross-references
narrows (model-proposed): Continued use normally accepts changed terms — exception_to: Arbitration amendments have their own 30-day rejection route despite the general continued-use acceptance rule.
Legal Rights & Agreement Rules · Restriction or exception
California law and venue have regional exceptions
Section 18 chooses California law without conflict-of-law rules and says disputes not subject to arbitration or unable to be heard in small claims court go exclusively to state or federal courts in the Northern District of California, with venue objections waived. The addendum preserves required local consumer law and courts. Subject to that protection, India’s nonarbitrable disputes go exclusively to Bangalore courts. For jurisdictions covered by the alternative-to-arbitration clause, local residence courts become nonexclusive where California law or exclusive foreign venue is prohibited.
Supporting quotations
These Terms and any action related thereto will be governed by the laws of the State of California without regard to its conflict of laws provisions. If any Dispute is not subject to arbitration or cannot be heard in small claims court, then the state and federal courts located in the Northern District of California will have exclusive jurisdiction. You and Calm waive any objection to venue in any such courts.
If you are an individual consumer who is located in a jurisdiction that: (i) requires consumer contracts or consumer disputes to be governed by the laws of the jurisdiction where you are located or (ii) prohibits consumer contracts or consumer disputes from being subject to an exclusive jurisdiction which is not the jurisdiction where you are located, these Terms and any action related thereto will be governed by the laws, and subject to the jurisdiction of the state and federal courts, of the jurisdiction where you are located, to the extent required by local law.
Notwithstanding section 17 but subject to the above, if you are located in India and any Dispute cannot be subject to arbitration, courts in Bangalore shall have exclusive jurisdiction over such Dispute.
Section 17 of the Terms will not apply to you if you are located in Canada or another jurisdiction outside of the U.S. where its arbitration and class action waiver provisions are prohibited by applicable law or otherwise not enforceable. If you are located in such a jurisdiction, this Alternative to Arbitration section will apply to Disputes instead.
The exclusive jurisdiction and venue of any claim not otherwise subject to arbitration under section 17 of the terms will be the state and federal courts located in the Northern District of California and each of the parties hereto waives any objection to jurisdiction and venue in such courts; provided, however, that if you are located in a jurisdiction that prohibits the application of California law in a consumer contract or prohibits consumer contracts from being subject to an exclusive jurisdiction which is not the jurisdiction where you are located, the non-exclusive venue of any claim will be in the courts of your jurisdiction of residence.
Account & Service Control · Permission or license
Calm may change or discontinue services, subject to addendum protections
Calm may change or discontinue any service or part at any time without notice and at its sole discretion, including for improvements, technical needs or preventing harm. You may stop using services at any time. Calm disclaims losses from inability to access them to the extent law permits. If a change or discontinuation unreasonably disadvantages you or significantly disturbs contractual balance, the addendum allows termination and a possible unused-period refund; qualifying Australian users are entitled to that refund.
Supporting quotations
We may change or discontinue any or all or any parts of the Services, at any time and without notice, at our sole discretion, for any purpose, including to make improvements, address technical needs, and help prevent damage to users or the Services. You also have the right to stop using the Services at any time. To the extent permitted by applicable laws, we are not responsible for any loss or harm related to your inability to access or use the Services.
If we make a change or discontinue a Service that unreasonably disadvantages you or otherwise significantly disturbs the contractual balance between the parties, including changes to the essential characteristics of the Service, you can object by terminating your account and/or Recurring Subscription. If you terminate your Recurring Subscription in those cases, you may be entitled to receive a pro rata refund of amounts you have paid for the unused portion of your terminated Recurring Subscription.
Subject to the above, if you are located in Australia and terminate your Recurring Subscription in these cases, you will be entitled to a pro rata refund of the amounts you have paid for the unused portion of your terminated Recurring Subscription.
Legal Rights & Agreement Rules · Procedure
Continued use normally accepts changed terms
Calm may notify changes by posting revised terms or through email or in-service notice. Email is deemed received when sent. Unless the notice says otherwise, use after the effective date accepts changes; if you disagree, terminate your account and stop using the services. Arbitration amendments have a separate 30-day written-rejection option that retains prior arbitration terms.
Supporting quotations
We may make changes to these Terms by notifying you of the changes, including by posting the revised Terms on the applicable Services or providing additional notice (like by email or via in-service message). For notices made by e-mail, the date of receipt will be deemed the date on which such notice is transmitted. Except as specified in section 17, disputes arising under these Terms will be resolved in accordance with the version of these Terms in place at the time the dispute arose. Unless we indicate otherwise in our notice, your use of the Services following the effective date of any changes to these Terms will constitute your acceptance of such changes. If you do not agree to the updated Terms, you should terminate your account and stop using the Services.
Changes Notwithstanding the provisions of section 20, if Calm changes this section 17 after the date you first accepted these Terms (or accepted any subsequent changes to these Terms), you may reject any such change by sending us written notice (including by email to notices@calm.com) within 30 days of the date such change became effective, as indicated in the “Last Updated” date above or in the date of Calm’s email to you notifying you of such change. In order to be effective, the rejection notice must include your full name, mailing address, and email address and clearly indicate your intent to reject changes made to this section 17. By rejecting any change, you are agreeing that you will arbitrate any Dispute between you and Calm in accordance with the provisions of the Terms you previously agreed to. If the Terms are otherwise modified, without changing this section 17, you agree that modification will not create a new right to opt out of arbitration.
Legal Rights & Agreement Rules · Context
Disputes generally use the terms in place when they arose
Except as section 17 specifies, a dispute uses the terms in effect when it arose. Section 17 also covers pre-update events and lets you reject later arbitration changes within 30 days, retaining the previously agreed arbitration terms.
Supporting quotations
We may make changes to these Terms by notifying you of the changes, including by posting the revised Terms on the applicable Services or providing additional notice (like by email or via in-service message). For notices made by e-mail, the date of receipt will be deemed the date on which such notice is transmitted. Except as specified in section 17, disputes arising under these Terms will be resolved in accordance with the version of these Terms in place at the time the dispute arose. Unless we indicate otherwise in our notice, your use of the Services following the effective date of any changes to these Terms will constitute your acceptance of such changes. If you do not agree to the updated Terms, you should terminate your account and stop using the Services.
Any dispute, claim, or controversy arising out of or relating to these Terms or the breach, termination, enforcement, interpretation, or validity thereof, or the use of the Services, including any claims related to privacy or data security (collectively, “Disputes”) will be settled by binding arbitration, except that each party retains the right: (a) to bring an individual action in small claims court; and (b) to seek injunctive or other equitable relief in a court of competent jurisdiction, including to prevent the actual or threatened infringement, misappropriation, or violation of a party’s copyrights, trademarks, trade secrets, patents, or other intellectual property rights. For clarity, subject to the terms of this section 17, this agreement to arbitrate applies to Disputes based on events or activities that occurred prior to Last Updated date indicated at the top of these Terms.
Changes Notwithstanding the provisions of section 20, if Calm changes this section 17 after the date you first accepted these Terms (or accepted any subsequent changes to these Terms), you may reject any such change by sending us written notice (including by email to notices@calm.com) within 30 days of the date such change became effective, as indicated in the “Last Updated” date above or in the date of Calm’s email to you notifying you of such change. In order to be effective, the rejection notice must include your full name, mailing address, and email address and clearly indicate your intent to reject changes made to this section 17. By rejecting any change, you are agreeing that you will arbitrate any Dispute between you and Calm in accordance with the provisions of the Terms you previously agreed to. If the Terms are otherwise modified, without changing this section 17, you agree that modification will not create a new right to opt out of arbitration.
Legal Rights & Agreement Rules · Context
These terms replace prior service agreements
The terms and incorporated additional terms are the entire exclusive agreement about the services and replace earlier oral and written understandings. This does not supply the separate incorporated documents’ contents.
Supporting quotations
These Terms and all additional terms incorporated herein constitute the entire and exclusive understanding and agreement between Calm and you regarding the Services, and these Terms supersede and replace any and all prior oral or written understandings or agreements between Calm and you regarding the Services.
Legal Rights & Agreement Rules · Context
Invalid provisions do not normally invalidate the rest
An unlawful, invalid or unenforceable provision is enforced to the maximum permitted extent and treated as severable, leaving other terms in effect. Arbitration has more specific severability rules: certain claims may go to court, and public-injunction restrictions lose effect where that relief can be pursued outside arbitration.
Supporting quotations
If any provision or part of a provision of these Terms is held unlawful, invalid, or unenforceable, that provision or part of the provision will be enforced to the maximum extent permissible and is deemed severable from these Terms, and the other provisions of these Terms will remain in full force and effect.
If any portion of this section 17 is found to be unenforceable or unlawful for any reason, including but not limited to because it is found to be unconscionable, (i) the unenforceable or unlawful provision will be severed from these Terms; (ii) severance of the unenforceable or unlawful provision will have no impact whatsoever on the remainder of this section 17 or the parties’ ability to compel arbitration of any remaining Disputes on an individual basis pursuant to this section 17; and (iii) to the extent that any Disputes must therefore proceed on a class, collective, consolidated, or representative basis, such Disputes must be litigated in a civil court of competent jurisdiction and not in arbitration. The litigation of those Disputes will be stayed (and statutes of limitations tolled) pending the outcome of any individual Disputes in arbitration. Further, if any part of this section 17 is found to prohibit an individual Dispute seeking public injunctive relief, that provision will have no effect to the extent such relief is allowed to be sought out of arbitration, and the remainder of this section 17 will be enforceable.
Legal Rights & Agreement Rules · Context
English is the intended controlling language where law permits
The base terms say the agreement, related documents and notices are in English and translations are for convenience. The addendum says a full French version is available through French language settings and includes your acknowledgment of having been presented with it, while making English controlling to the fullest extent law permits. This analysis does not verify that a French version was actually shown to you.
Supporting quotations
These Terms and all additional terms and related documents, including notices and other communications are in the English language. Any translations provided are for your convenience only.
These full Terms are available in French if you set your language settings to French. You acknowledge and agree that you have been presented with the full French version of these Terms and to the fullest extent permitted by law, you agree that the controlling language for these Terms is English.
Legal Rights & Agreement Rules · Restriction or exception
You need consent to transfer the agreement; Calm does not
You cannot assign or transfer rights or obligations without Calm’s prior written consent; an unauthorized attempt has no effect. Calm may assign or transfer freely without restriction. The terms bind successors and permitted assigns.
Supporting quotations
You may not assign or transfer any of your rights or obligations under these Terms, by operation of law or otherwise, without Calm’s prior written consent. Any attempt by you to assign or transfer your rights or obligations under these Terms, without such consent, will be null and of no effect. We may freely assign or transfer our rights and obligations under these Terms without restriction. Subject to the foregoing, these Terms will bind and inure to the benefit of the parties, their successors, and permitted assigns.
Legal Rights & Agreement Rules · Context
Not enforcing a term once is not a waiver
A Calm waiver must be written and signed by its authorized representative; failure to enforce does not waive a right. Unless the terms expressly say otherwise, either party can use one remedy without giving up others.
Supporting quotations
Calm’s failure to enforce any right or provision of these Terms will not be considered a waiver of such right or provision. The waiver of any such right or provision will be effective only if in writing and signed by a duly authorized representative of Calm. Except as expressly set forth in these Terms, the exercise by either party of any of its remedies under these Terms will be without prejudice to its other remedies under these Terms or otherwise.
Legal Rights & Agreement Rules · Permission or license
Section headings are for convenience and communications may be electronic
Section titles have no legal or contractual effect. You agree that communications and transactions with Calm may occur electronically.
Supporting quotations
The section titles in these Terms are for convenience only and have no legal or contractual effect.
You agree that communications and transactions between us may be conducted electronically.
Legal Rights & Agreement Rules · Restriction or exception
Third-party enforcement is generally excluded, with an Apple exception
Except where stated otherwise, the terms benefit only the parties and create no third-party beneficiary rights. For the Apple-app EULA, Apple and its subsidiaries are express beneficiaries entitled to enforce the terms. The Singapore addendum separately excludes nonparties’ enforcement rights under its named Contracts (Rights of Third Parties) Act; it does not supply the law’s text.
Supporting quotations
Except as otherwise provided herein, these Terms are intended solely for the benefit of the parties and are not intended to confer third-party beneficiary rights upon any other person or entity.
The following provisions apply if you are accessing or using our mobile app on an Apple Inc. (“Apple”) branded mobile device. These Terms, including this section, constitute a custom EULA for any Calm mobile app for purposes of Apple’s agreements and you acknowledge that Apple’s standard EULA will not apply.
Third-Party Beneficiaries. Apple and its subsidiaries are third-party beneficiaries of these Terms and will have the right (and will be deemed to have accepted the right) to enforce these Terms against you as a third-party beneficiary thereof.
If you are located in Singapore, a person who is not a party to the Terms shall have no right under the Contracts (Rights of Third Parties) Act (Cap. 53B) of Singapore (as may be amended from time to time) to enforce any of the Terms.
Legal Rights & Agreement Rules · User right or choice
California consumers have a state complaint contact
The terms identify the California Department of Consumer Affairs Complaint Assistance Unit at 1625 N. Market Blvd., Suite N-112, Sacramento, CA 95834, or 1(800) 952-5210, in a consumer notice under Civil Code section 1789.3.
Supporting quotations
Under California Civil Code Section 1789.3, California consumers are entitled to the following specific consumer rights notice: The Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs may be contacted in writing at 1625 N. Market Blvd., Suite N-112, Sacramento, California 95834, or by telephone at 1(800) 952-5210.
Content & IP Rights · Permission or license
Feedback is nonconfidential and may be used without payment
Calm says it does not accept or consider unsolicited creative ideas, materials or pitches and refers to a separate Unsolicited Submissions Policy not supplied here. Feedback you nonetheless provide is nonconfidential and may be used without restriction or payment. Calm reserves rights to similar ideas already known, independently developed by employees or obtained elsewhere.
Supporting quotations
Calm does not accept nor consider unsolicited creative ideas, materials, or pitches of any kind. See our Unsolicited Submissions Policy. If you provide ideas, suggestions, or other feedback about Calm or the Services, that feedback is not confidential and may be used by us without restriction and without payment to you. Calm does not waive any rights to use similar or related ideas previously known to Calm, developed by its employees, or obtained from other sources.
Not stated here
Linked documents are not supplied here; this card describes only what these Terms say, not the linked documents’ additional rules.
Account & Service Control · Procedure
Contact Calm for questions about services or terms
Send questions to support@calm.com or to 555 Bryant Street, Ste. 262, Palo Alto, CA 94301. Specific procedures elsewhere, such as copyright notices and arbitration opt-outs, use their own designated channels.
Supporting quotations
If you have questions about these Terms or the Services, please contact Calm by email at support@calm.com or write to us at 555 Bryant Street, Ste. 262, Palo Alto, CA 94301.
Legal Rights & Agreement Rules · Context
Apple-device apps use Calm’s custom EULA
When using Calm’s mobile app on an Apple-branded mobile device, these terms constitute the custom EULA, replacing Apple’s standard EULA. The agreement is between you and Calm, not Apple; as between Calm and Apple, Calm is responsible for the app and its content.
Supporting quotations
The following provisions apply if you are accessing or using our mobile app on an Apple Inc. (“Apple”) branded mobile device. These Terms, including this section, constitute a custom EULA for any Calm mobile app for purposes of Apple’s agreements and you acknowledge that Apple’s standard EULA will not apply.
Acknowledgement. The Terms are concluded between Calm and you only, and not with Apple, and, as between Apple and us, we are solely responsible for our app and the content thereof.
Content & IP Rights · Permission or license
The Apple app license allows specified family-sharing access
The Apple app license is nontransferable and covers Apple products you own or control under the referenced App Store usage rules. Associated purchaser accounts may access, acquire and use it through Family Sharing or volume purchasing. The underlying service license otherwise limits use to personal, noncommercial purposes unless Calm gives written permission. Separate App Store rules are not supplied here.
Supporting quotations
Scope of License. The license granted to you for our app under section 6 of the Terms is limited to a non-transferable license to use our app on any Apple-branded products that you own or control and as permitted by our Apple Usage Rules set forth in the app Store Terms of Service, except that our app may be accessed, acquired, and used by other accounts associated with the purchaser via “Family Sharing” or volume purchasing.
Limited License Granted by Calm. Subject to your compliance with these Terms, Calm grants you a limited, non-exclusive, non-transferable, non-sublicensable, and revocable license to access and use the Services solely for your personal, non-commercial purposes (unless Calm has granted you written permission to do otherwise, for example on a trial or test basis). Further, Calm grants you a limited non-exclusive, non-transferable, and non-sublicensable license to download and install a copy of any mobile app we distribute through an App Store on a mobile device that you own or control. Any use of the Services other than as specifically authorized herein, without our prior written permission, is strictly prohibited, will terminate the license granted herein, and will violate our intellectual property rights. Subject to your mobile device configurations, you authorize us to automatically install updates to any of our mobile apps.
Legal Rights & Agreement Rules · Restriction or exception
Calm promises app support only where law requires it
Under the Apple-app provisions, Calm need not provide maintenance or support except as law requires, and Apple has no maintenance or support obligation. The separate warranty clause leaves Calm responsible for applicable warranties not effectively disclaimed and gives a possible Apple purchase-price refund for app nonconformity.
Supporting quotations
Maintenance. We are not obligated to provide any support or maintenance services for our app except as required by law. Apple has no obligation whatsoever to furnish any maintenance and support services with respect to our app.
Warranty. We are solely responsible for any warranties, whether express or implied by law to the effect not effectively disclaimed under section 13 of the Terms. In the event of any failure of our app to conform to any applicable warranty not effectively disclaimed under section 13, you may notify Apple, and Apple will refund the purchase price (if any) for our app; and you agree that, to the maximum extent permitted by applicable law, Apple will have no other warranty obligation whatsoever with respect to our app, and any other claims, losses, liabilities, damages, costs, or expenses attributable to any failure to conform to any warranty will be our sole responsibility.
Charges & Financial Obligations · User right or choice
Apple can refund the app price for an applicable warranty failure
For the Apple app, Calm bears warranties not effectively disclaimed under section 13. If the app fails to meet such a warranty, you may notify Apple for a refund of the app purchase price, if any. To the maximum extent law allows, Apple has no other warranty obligations; remaining warranty-related claims and losses are Calm’s responsibility. This applies to surviving warranties, not an unconditional subscription-refund promise; section 13 generally disclaims warranties subject to law and written exceptions.
Supporting quotations
Warranty. We are solely responsible for any warranties, whether express or implied by law to the effect not effectively disclaimed under section 13 of the Terms. In the event of any failure of our app to conform to any applicable warranty not effectively disclaimed under section 13, you may notify Apple, and Apple will refund the purchase price (if any) for our app; and you agree that, to the maximum extent permitted by applicable law, Apple will have no other warranty obligation whatsoever with respect to our app, and any other claims, losses, liabilities, damages, costs, or expenses attributable to any failure to conform to any warranty will be our sole responsibility.
Your use of the Services, including the AI Features and any Output obtained through your use of the AI Features, is at your sole risk. Except as otherwise provided in writing by us and to the extent permitted by applicable laws, the Services, the AI Features, and any Outputs are provided “as is” and “as available” without warranties of any kind, express or implied. Without limiting the foregoing, we explicitly disclaim any warranties of merchantability, fitness for a particular purpose, non-infringement, and any warranties arising out of course of dealing or usage of trade. Some jurisdictions do not allow the exclusion of implied warranties or limitations on applicable statutory rights of a consumer, so the exclusion and limitations in this section may not apply to you.
We make no representation or warranty that the Services will meet your requirements or be available on an uninterrupted or error-free basis. We make no warranty regarding the quality, accuracy, timeliness, truthfulness, completeness, or reliability of any of the Services. You assume the entire risk as to the quality and performance of the Services to the extent permitted by applicable law.
The following provisions apply if you are accessing or using our mobile app on an Apple Inc. (“Apple”) branded mobile device. These Terms, including this section, constitute a custom EULA for any Calm mobile app for purposes of Apple’s agreements and you acknowledge that Apple’s standard EULA will not apply.
Cross-references
narrows (model-proposed): Services and AI outputs generally come without warranties — exception_to: Applicable warranties that were not effectively disclaimed remain Calm’s responsibility for the Apple app, with an app-price refund route through Apple.
Legal Rights & Agreement Rules · Company commitment
Calm handles app claims, subject to liability limits
For the Apple app, Calm rather than Apple addresses user or third-party claims, including product liability, regulatory noncompliance and consumer protection. This is subject to section 16’s legally permitted exclusion of incidental, special, exemplary and consequential damages and total-liability cap of the greater of amounts paid Calm for service use or US$50. Mandatory law can limit those exclusions.
Supporting quotations
Liability. Subject to section 16 of the Terms, we, and not Apple, are responsible for addressing any claims of yours or any third-party relating to our app or your possession and/or use of that app, including: (i) product liability claims; (ii) any claim that our app fails to conform to any applicable legal or regulatory requirement; and (iii) claims arising under consumer protection or similar legislation.
To the fullest extent permitted by applicable law, neither Calm nor any other party involved in creating, producing, or delivering the Services will be liable for any incidental, special, exemplary, or consequential damages, including, but not limited to, lost profits, loss of data or goodwill, service interruption, computer damage or system failure, or the cost of substitute Services arising out of or in connection with these Terms or from the use of or inability to use the Services, whether based on warranty, contract, tort (including negligence), product liability, or any other legal theory, and whether or not Calm has been informed of the possibility of such damage, even if a limited remedy set forth herein is found to have failed of its essential purpose. Some jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, so the above limitation may not apply to you.
Unless such limits are prohibited by applicable law, in no event will Calm’s total liability arising out of or in connection with these Terms or from the use of or inability to use the Services exceed the greater of: (a) the amounts you have paid to Calm for use of the Services; or (b) fifty U.S. dollars (US$50). The exclusion and limitations of damages set forth above are fundamental elements of the basis of the bargain between Calm and you.
The following provisions apply if you are accessing or using our mobile app on an Apple Inc. (“Apple”) branded mobile device. These Terms, including this section, constitute a custom EULA for any Calm mobile app for purposes of Apple’s agreements and you acknowledge that Apple’s standard EULA will not apply.
Content & IP Rights · Company commitment
Calm handles third-party app infringement claims
For claims that the Apple app or your possession and use infringe third-party IP, Calm, not Apple, is responsible for investigation, defense, settlement and discharge. This is expressly subject to section 16’s damages exclusions and cap—the greater of service payments to Calm or US$50—only where applicable law permits them.
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IP Claims. Subject to section 16 of the Terms, in the event of any third-party claim that our app or your possession and use of our app infringes any third-party’s intellectual property rights, we, and not Apple, will be solely responsible for the investigation, defense, settlement, and discharge of any such intellectual property infringement claim.
To the fullest extent permitted by applicable law, neither Calm nor any other party involved in creating, producing, or delivering the Services will be liable for any incidental, special, exemplary, or consequential damages, including, but not limited to, lost profits, loss of data or goodwill, service interruption, computer damage or system failure, or the cost of substitute Services arising out of or in connection with these Terms or from the use of or inability to use the Services, whether based on warranty, contract, tort (including negligence), product liability, or any other legal theory, and whether or not Calm has been informed of the possibility of such damage, even if a limited remedy set forth herein is found to have failed of its essential purpose. Some jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, so the above limitation may not apply to you.
Unless such limits are prohibited by applicable law, in no event will Calm’s total liability arising out of or in connection with these Terms or from the use of or inability to use the Services exceed the greater of: (a) the amounts you have paid to Calm for use of the Services; or (b) fifty U.S. dollars (US$50). The exclusion and limitations of damages set forth above are fundamental elements of the basis of the bargain between Calm and you.
The following provisions apply if you are accessing or using our mobile app on an Apple Inc. (“Apple”) branded mobile device. These Terms, including this section, constitute a custom EULA for any Calm mobile app for purposes of Apple’s agreements and you acknowledge that Apple’s standard EULA will not apply.
Legal Rights & Agreement Rules · Restriction or exception
Apple-app users make US sanctions representations
Under the Apple-app terms you warrant that you are not in a US-embargoed country or a country the US designates as terrorist-supporting, and are not on a US prohibited or restricted-party list. The source does not supply the lists.
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Legal Compliance. You represent and warrant that you (i) are not located in a country that is subject to a U.S. Government embargo, or that has been designated by the U.S. Government as a “terrorist supporting” country; and (ii) are not listed on any U.S. Government list of prohibited or restricted parties.
The following provisions apply if you are accessing or using our mobile app on an Apple Inc. (“Apple”) branded mobile device. These Terms, including this section, constitute a custom EULA for any Calm mobile app for purposes of Apple’s agreements and you acknowledge that Apple’s standard EULA will not apply.
Account & Service Control · Procedure
Direct app questions and claims to Calm
For the Apple app, questions, complaints and claims go to Calm’s section 23 contact: support@calm.com or 555 Bryant Street, Ste. 262, Palo Alto, CA 94301. This contact route does not itself promise maintenance or support; Calm commits to those only when law requires, and Apple has no maintenance obligation.
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Name and Address. If you have any questions, complaints, or claims with respect to our app, they should be directed to us as specified in section 23.
If you have questions about these Terms or the Services, please contact Calm by email at support@calm.com or write to us at 555 Bryant Street, Ste. 262, Palo Alto, CA 94301.
Maintenance. We are not obligated to provide any support or maintenance services for our app except as required by law. Apple has no obligation whatsoever to furnish any maintenance and support services with respect to our app.
The following provisions apply if you are accessing or using our mobile app on an Apple Inc. (“Apple”) branded mobile device. These Terms, including this section, constitute a custom EULA for any Calm mobile app for purposes of Apple’s agreements and you acknowledge that Apple’s standard EULA will not apply.
Legal Rights & Agreement Rules · Permission or license
Apple and its subsidiaries can enforce the app terms
Under the Apple-app EULA, Apple and its subsidiaries are express third-party beneficiaries deemed to have accepted enforcement rights against you. This is an express exception to the general no-third-party-beneficiaries rule. The Singapore addendum separately says nonparties have no rights under its named third-party-rights statute; this card does not resolve how local law affects Apple’s enforcement.
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Third-Party Beneficiaries. Apple and its subsidiaries are third-party beneficiaries of these Terms and will have the right (and will be deemed to have accepted the right) to enforce these Terms against you as a third-party beneficiary thereof.
The following provisions apply if you are accessing or using our mobile app on an Apple Inc. (“Apple”) branded mobile device. These Terms, including this section, constitute a custom EULA for any Calm mobile app for purposes of Apple’s agreements and you acknowledge that Apple’s standard EULA will not apply.
The section titles in these Terms are for convenience only and have no legal or contractual effect. Except as otherwise provided herein, these Terms are intended solely for the benefit of the parties and are not intended to confer third-party beneficiary rights upon any other person or entity. You agree that communications and transactions between us may be conducted electronically. Under California Civil Code Section 1789.3, California consumers are entitled to the following specific consumer rights notice: The Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs may be contacted in writing at 1625 N. Market Blvd., Suite N-112, Sacramento, California 95834, or by telephone at 1(800) 952-5210.
If you are located in Singapore, a person who is not a party to the Terms shall have no right under the Contracts (Rights of Third Parties) Act (Cap. 53B) of Singapore (as may be amended from time to time) to enforce any of the Terms.
Legal Rights & Agreement Rules · Restriction or exception
Mandatory consumer protections remain intact
The global addendum preserves consumer guarantees and Calm obligations that local law prevents excluding, restricting or modifying, including limited mandatory protections. Australian users’ terms are subject to the named Australian Consumer Law. The statute’s text is not supplied, and no enforceability determination is made here.
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If you are located in a country which provides consumer guarantees or imposes obligations on us which cannot be excluded, restricted, or modified, or only to a limited extent, then nothing in these Terms is intended to exclude, restrict, or modify such mandatory guarantees or obligations. For instance, if you are in Australia, these Terms are subject to the Australian Consumer Law, as set out in Schedule 2 of the Competition and Consumer Act 2010 (Cth).
Charges & Financial Obligations · User right or choice
Materially disadvantageous service changes permit termination
If a service change or discontinuation unreasonably disadvantages you or significantly disturbs the contractual balance, including essential-feature changes, you can object by ending your account or recurring subscription. Ending the subscription in those circumstances may entitle you to a pro rata refund for its unused portion. This is a conditional remedy, not a refund promise for every change or cancellation.
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If we make a change or discontinue a Service that unreasonably disadvantages you or otherwise significantly disturbs the contractual balance between the parties, including changes to the essential characteristics of the Service, you can object by terminating your account and/or Recurring Subscription. If you terminate your Recurring Subscription in those cases, you may be entitled to receive a pro rata refund of amounts you have paid for the unused portion of your terminated Recurring Subscription.
Charges & Financial Obligations · User right or choice
Australia has a definite unused-period refund for qualifying changes
Australian users who terminate a recurring subscription because of the service changes or discontinuation described in the addendum are entitled to a pro rata refund for the unused period. The trigger still requires unreasonable disadvantage or a significant disturbance of contractual balance.
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If we make a change or discontinue a Service that unreasonably disadvantages you or otherwise significantly disturbs the contractual balance between the parties, including changes to the essential characteristics of the Service, you can object by terminating your account and/or Recurring Subscription. If you terminate your Recurring Subscription in those cases, you may be entitled to receive a pro rata refund of amounts you have paid for the unused portion of your terminated Recurring Subscription.
Subject to the above, if you are located in Australia and terminate your Recurring Subscription in these cases, you will be entitled to a pro rata refund of the amounts you have paid for the unused portion of your terminated Recurring Subscription.
Legal Rights & Agreement Rules · Restriction or exception
Local consumer law and courts override California terms when required
For an individual consumer whose jurisdiction requires its own law or prohibits exclusive foreign venue, the terms and related actions use that jurisdiction’s law and courts to the extent local law requires. This qualifies the base California law and Northern District of California court provisions.
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If you are an individual consumer who is located in a jurisdiction that: (i) requires consumer contracts or consumer disputes to be governed by the laws of the jurisdiction where you are located or (ii) prohibits consumer contracts or consumer disputes from being subject to an exclusive jurisdiction which is not the jurisdiction where you are located, these Terms and any action related thereto will be governed by the laws, and subject to the jurisdiction of the state and federal courts, of the jurisdiction where you are located, to the extent required by local law.
These Terms and any action related thereto will be governed by the laws of the State of California without regard to its conflict of laws provisions. If any Dispute is not subject to arbitration or cannot be heard in small claims court, then the state and federal courts located in the Northern District of California will have exclusive jurisdiction. You and Calm waive any objection to venue in any such courts.
Legal Rights & Agreement Rules · Restriction or exception
India’s nonarbitrable disputes go to Bangalore, subject to local protections
For users in India, a dispute that cannot be arbitrated falls under exclusive Bangalore court jurisdiction, notwithstanding section 17 and subject to the addendum’s mandatory local consumer-law and court protections.
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Notwithstanding section 17 but subject to the above, if you are located in India and any Dispute cannot be subject to arbitration, courts in Bangalore shall have exclusive jurisdiction over such Dispute.
If you are an individual consumer who is located in a jurisdiction that: (i) requires consumer contracts or consumer disputes to be governed by the laws of the jurisdiction where you are located or (ii) prohibits consumer contracts or consumer disputes from being subject to an exclusive jurisdiction which is not the jurisdiction where you are located, these Terms and any action related thereto will be governed by the laws, and subject to the jurisdiction of the state and federal courts, of the jurisdiction where you are located, to the extent required by local law.
Legal Rights & Agreement Rules · Restriction or exception
Australia’s indemnity replaces the broader base clause
For Australian users, section 15 is replaced by an indemnity tied to violating, misappropriating or infringing someone else’s rights, including IP or privacy, to the fullest extent law permits. It covers Calm and its listed personnel and partners and claims, losses and reasonable legal/accounting fees. Prompt notice, cooperation, payment of third-party defense expenses and Calm’s control of defense or settlement still apply. It supplements other written indemnities.
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If you are located in Australia, section 15 of the Terms will not apply to you, and this Alternative Indemnity section will apply instead.
To the fullest extent permitted by applicable law, you will indemnify, defend, and hold harmless Calm and its officers, directors, partners, employees, and agents (individually and collectively, the “Calm Parties”), from and against any claims, disputes, demands, liabilities, damages, losses, and costs and expenses, including, without limitation, reasonable legal and accounting fees (“Claims”), arising out of or in any way connected with your violation, misappropriation or infringement of any rights of another (including intellectual property rights or privacy rights).
You will promptly notify the Calm Parties of any third-party Claims, cooperate with the Calm Parties in defending such Claims, and pay all fees, costs, and expenses associated with defending such Claims (including, but not limited to, attorneys’ fees). You also agree that the Calm Parties will have control of the defense or settlement, at Calm’s sole option, of any third-party Claims. This indemnity is in addition to, and not in lieu of, any other indemnities set forth in a written agreement between you and Calm or the other Calm Parties.
Legal Rights & Agreement Rules · Restriction or exception
The arbitration alternative preserves local court protections
Section 17 does not apply in Canada or another jurisdiction outside the US where its arbitration and class-waiver provisions are prohibited or unenforceable. The alternative generally assigns nonarbitrable claims exclusively to the Northern District of California state and federal courts with venue objections waived. If local law prohibits California law in consumer contracts or exclusive foreign venue, residence-jurisdiction courts instead have nonexclusive venue. The separate governing-law clause also preserves required local law and courts.
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Section 17 of the Terms will not apply to you if you are located in Canada or another jurisdiction outside of the U.S. where its arbitration and class action waiver provisions are prohibited by applicable law or otherwise not enforceable. If you are located in such a jurisdiction, this Alternative to Arbitration section will apply to Disputes instead.
The exclusive jurisdiction and venue of any claim not otherwise subject to arbitration under section 17 of the terms will be the state and federal courts located in the Northern District of California and each of the parties hereto waives any objection to jurisdiction and venue in such courts; provided, however, that if you are located in a jurisdiction that prohibits the application of California law in a consumer contract or prohibits consumer contracts from being subject to an exclusive jurisdiction which is not the jurisdiction where you are located, the non-exclusive venue of any claim will be in the courts of your jurisdiction of residence.
If you are an individual consumer who is located in a jurisdiction that: (i) requires consumer contracts or consumer disputes to be governed by the laws of the jurisdiction where you are located or (ii) prohibits consumer contracts or consumer disputes from being subject to an exclusive jurisdiction which is not the jurisdiction where you are located, these Terms and any action related thereto will be governed by the laws, and subject to the jurisdiction of the state and federal courts, of the jurisdiction where you are located, to the extent required by local law.
Cross-references
narrows (model-proposed): Arbitration generally replaces court and class proceedings — exception_to: The regional alternative disapplies section 17 in the specified outside-US circumstances and supplies a court route with local protections.
Legal Rights & Agreement Rules · Context
French terms are available, but English controls where lawful
Setting language to French makes the full French terms available. The clause asks you to acknowledge being presented with them and accept English as controlling to the fullest extent law permits. It does not establish that any particular user was actually shown that version.
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These full Terms are available in French if you set your language settings to French. You acknowledge and agree that you have been presented with the full French version of these Terms and to the fullest extent permitted by law, you agree that the controlling language for these Terms is English.
Legal Rights & Agreement Rules · Restriction or exception
Singapore excludes statutory enforcement rights for nonparties
For users in Singapore, a nonparty has no right under the named Contracts (Rights of Third Parties) Act to enforce the terms. The base terms generally exclude third-party rights but expressly grant Apple and its subsidiaries enforcement rights for Apple-app use. These provisions are reported together without resolving the local-law interaction or supplying the statute.
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If you are located in Singapore, a person who is not a party to the Terms shall have no right under the Contracts (Rights of Third Parties) Act (Cap. 53B) of Singapore (as may be amended from time to time) to enforce any of the Terms.
The section titles in these Terms are for convenience only and have no legal or contractual effect. Except as otherwise provided herein, these Terms are intended solely for the benefit of the parties and are not intended to confer third-party beneficiary rights upon any other person or entity. You agree that communications and transactions between us may be conducted electronically. Under California Civil Code Section 1789.3, California consumers are entitled to the following specific consumer rights notice: The Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs may be contacted in writing at 1625 N. Market Blvd., Suite N-112, Sacramento, California 95834, or by telephone at 1(800) 952-5210.
Third-Party Beneficiaries. Apple and its subsidiaries are third-party beneficiaries of these Terms and will have the right (and will be deemed to have accepted the right) to enforce these Terms against you as a third-party beneficiary thereof.
The following provisions apply if you are accessing or using our mobile app on an Apple Inc. (“Apple”) branded mobile device. These Terms, including this section, constitute a custom EULA for any Calm mobile app for purposes of Apple’s agreements and you acknowledge that Apple’s standard EULA will not apply.
Cross-references
contrast (model-proposed): Apple and its subsidiaries can enforce the app terms — contrast: The Apple-app terms grant Apple beneficiary enforcement rights, while Singapore’s clause denies nonparties enforcement under its named statute. The text does not resolve their local-law interaction.
Account & Service Control · User right or choice
South Korean users under 19 or their representatives may cancel
If you are in South Korea and under 19, either you or your legal representative can cancel your account under section 12 by emailing support@calm.com. Active subscriptions still require separate cancellation, normally at least 24 hours before renewal through the purchase channel. Account cancellation does not end provisions intended to survive, such as ownership, disclaimers, liability limits and dispute resolution.
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If you are located in South Korea and under 19 years of age (the age of legal majority in South Korea), either you or your legal representative may cancel your account in accordance with section 12 above.
You may cancel your account at any time by sending an email to us at support@calm.com, although you will still have to cancel any active subscriptions as stated in section 4(c).
Cancellation. You must cancel your Recurring Subscription at least 24 hours before the end of your current subscription period to avoid being charged for the next subscription period. If you purchased your Recurring Subscription via calm.com, you can cancel at https://calm.com/profile/manage-subscription. If you purchased your Recurring Subscription through a third-party, like an app store, you must cancel the renewal directly with that third-party. Only the primary account holder of a family plan may cancel a family plan subscription. View our support page or contact us by email at support@calm.com if you need assistance with canceling a Recurring Subscription. If you cancel, you are not entitled to a refund for the fees you already paid, but, subject to these Terms, you will continue to receive access to Calm Premium until the end of your current subscription period.
Upon any termination, discontinuation, or cancellation of the Services or your account, all provisions of these Terms which by their nature should survive will survive, including, without limitation, ownership provisions, warranty disclaimers, limitations of liability, and dispute resolution provisions.