Cookie Policy

Calm · agreement dated November 7, 2024 · Official agreement

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17 of 17 cards

Data Access & Collection · Company practice

Calm and its partners may collect information automatically

Calm and third parties providing content, advertising or other functionality may use cookies, pixels, local storage and similar technologies to automatically collect information through its websites, mobile apps and other online services. These small data files may be placed on your device, webpages you access or emails you open to access the services.

Supporting quotations

Like many organizations, we, as well as third parties we work with that provide content, advertising, or other functionality for us, may use cookies, pixel tags, local storage, and other technologies (“Technologies”) to automatically collect information through our websites, mobile applications, and other online products and services (“Services”). We use Technologies that are essentially small data files that may be placed on the device you use, webpages you access, or emails you open to access the Services.

Data Access & Collection · Company practice

Cookies can identify logins and track service interactions

Calm may use session and persistent cookies to recognize that you have logged in and learn how and when you interact with its services. It says session cookies, unlike persistent cookies, are deleted when you log off and close your browser.

Supporting quotations

“Cookies” are small text files that are placed on your device when you access the Services. We may use both session cookies and persistent cookies to identify that you’ve logged in to the Services and to tell us how and when you interact with the Services. Unlike persistent cookies, session cookies are deleted when you log off from the Services and close your browser.

Not stated here

  • This notice gives no specific lifetime for persistent cookies.

Data Access & Collection · Company practice

Pixels can track activity in services and emails

Calm describes pixels as tiny, uniquely identified graphics that may appear in its services and emails. They can communicate with cookies, measure performance and monitor views or other activity. Unlike cookies stored on your device, pixels are embedded invisibly in webpages or HTML emails.

Supporting quotations

“Pixels”/“Web Beacons” (also known as web bugs, pixel tags, or clear GIFs) are tiny transparent graphics with a unique identifier that may be included on the Services and emails for several purposes, including to deliver or communicate with cookies, to track and measure performance, and to monitor views and other activities. Unlike cookies, which are stored on the hard drive of your computer or mobile device by a website, pixel tags are embedded invisibly on webpages or within HTML formatted emails.

Data Access & Collection · Company practice

Social widgets may collect your IP address and visited page

Social media widgets, such as Facebook Like or LinkedIn Share buttons, may appear on Calm’s website. They may collect your IP address and the page you visit and set a cookie needed for the feature. The widget provider’s privacy policy governs data collected through these interactions.

Supporting quotations

“Social Media Widgets,” such as the Facebook “Like” button and the LinkedIn “Share this” button, may be on our website. These features may collect your IP address, which page you visit on our website, and set a cookie to enable the feature to function properly. The data collected from your interactions with these features is governed by the privacy policy of the company providing them.

Not stated here

  • The widget providers’ privacy policies are not supplied in this notice.

Data Access & Collection · Context

Calm distinguishes its own technologies from third-party technologies

First-party technologies are placed on your device by the service you use; third-party technologies are placed by another party through that service. Calm says it does not control third parties’ collection or further use of data.

Supporting quotations

First party Technologies are Technologies that are placed on your device by the Service you are using. Third party Technologies are placed on your device by a third party via a Service. Please note that we do not control the collection or further use of data by third parties.

Cross-references

Security & Safeguards · Company practice

Blocking essential technologies can affect service operation

Calm may use operationally necessary technologies to recognize subscribers, protect security or prevent fraud. Because these technologies support core functions, blocking technologies through your browser may prevent some parts of the services from working properly.

Supporting quotations

We may use Technologies that are necessary to the operation of the Services, such as to recognize subscribers, help protect security, or prevent fraud. These are essential to the core functioning of our Services, so if you set your browser to block Technologies, some parts of our Services may not work properly.

Use & Processing · Company practice

Analytics may measure your interactions with services and messages

Calm may use performance technologies for analytics: to understand service use, determine whether you interacted with its messages or viewed an item or link, and improve its services.

Supporting quotations

We may use Technologies to assess the performance of the Services, including as part of our analytic practices, to help us understand how our visitors use our Services, determine if you have interacted with our messaging, determine whether you have viewed an item or link, or to improve our Services.

Use & Processing · Company practice

Functionality technologies may remember preferences and viewed items

Calm may use functionality technologies to track your stated preferences, interests or previously viewed items so it can improve how it presents content in its services.

Supporting quotations

We may use Technologies that allow us to offer you enhanced functionality when accessing or using the Services. This may include keeping track of your specified preferences, interests, or past items viewed so that we may enhance the presentation of content on the Services.

Use & Processing · Company practice

Technologies may personalize ads on Calm and other services

Calm may use technologies to deliver content, including ads, relevant to your interests on its own or third-party services and to measure ads or content recommendations. Account holders’ opt-out routes depend on location and include Your Privacy Choices or the Cookies Preferences Manager; people without an account may use device settings. Cookie-based opt-outs must be repeated on each browser and device.

Supporting quotations

We may use Technologies to deliver content, including ads, relevant to your interests on our Services or on third party services, and to better understand the effectiveness of our ads or content recommendations.
Depending on where you are located, if you have a Calm account, you may opt out by selecting Your Privacy Choices in the footer of our website and by following the instructions under “Account Information," or using our Cookies Preferences Manager. If you do not have a Calm account, you may opt out by using your device settings. Specifically, on iOS devices, visit Settings > Privacy & Security > Tracking > Allow Apps to Request to Track. On Android devices, visit Settings > Google > Ads > Opt out of Ads Personalization.
To be clear, whether you are using our opt-out or an online industry opt-out, these cookie-based opt-outs must be performed on each device and browser that you wish to have opted-out. For example, if you have opted-out on your computer browser, that opt-out will not be effective on your mobile device. You must separately opt-out on each device.

Data Access & Collection · User right or choice

Preference controls appear in the service footer or initial setup

You can manage preferences through controls in the service footer or equivalent area, or, where applicable, when you first use the service.

Supporting quotations

You may manage your preferences when using our Services by using the controls available in the footer (or equivalent portion) of our Services or, where applicable, when you first use the relevant Service.

Data Access & Collection · User right or choice

Browser settings can restrict or remove technologies

You may use browser preferences to stop or restrict placement of technologies on your computer or remove them from the browser. Calm warns that blocking technologies needed for core functions may cause some parts of its services to work improperly.

Supporting quotations

Additionally, you may stop or restrict the placement of Technologies on your computer or remove them from your browser by adjusting your web browser preferences.
We may use Technologies that are necessary to the operation of the Services, such as to recognize subscribers, help protect security, or prevent fraud. These are essential to the core functioning of our Services, so if you set your browser to block Technologies, some parts of our Services may not work properly.

Cross-references

Data Access & Collection · User right or choice

Opt-out instructions depend on location and account status

Depending on your location, account holders may opt out through Your Privacy Choices in the website footer and the Account Information instructions, or through the Cookies Preferences Manager. Without a Calm account, you may use device settings: on iOS, Settings > Privacy & Security > Tracking > Allow Apps to Request to Track; on Android, Settings > Google > Ads > Opt out of Ads Personalization. Cookie-based opt-outs must be made separately on every browser and device you want covered.

Supporting quotations

Depending on where you are located, if you have a Calm account, you may opt out by selecting Your Privacy Choices in the footer of our website and by following the instructions under “Account Information," or using our Cookies Preferences Manager. If you do not have a Calm account, you may opt out by using your device settings. Specifically, on iOS devices, visit Settings > Privacy & Security > Tracking > Allow Apps to Request to Track. On Android devices, visit Settings > Google > Ads > Opt out of Ads Personalization.
To be clear, whether you are using our opt-out or an online industry opt-out, these cookie-based opt-outs must be performed on each device and browser that you wish to have opted-out. For example, if you have opted-out on your computer browser, that opt-out will not be effective on your mobile device. You must separately opt-out on each device.

Not stated here

  • The notice does not specify which locations offer each account-based route.

Cross-references

Use & Processing · User right or choice

Industry opt-outs cover participating advertising partners

Industry websites offer opt-outs from targeted ads provided by partners participating in self-regulatory programs. The notice links to the Network Advertising Initiative and aboutads.info/choices, and also to youronlinechoices.eu for people in the EU. These cookie-based opt-outs apply separately to each browser and device; opting out on a computer does not opt out a mobile device.

Supporting quotations

Additionally, the online advertising industry also provides websites from which you may opt-out of receiving targeted ads from advertising partners that participate in self-regulatory programs. You can access these and also learn more about targeted advertising, consumer choice, and privacy at www.networkadvertising.org/managing/opt_out.asp or aboutads.info/choices. If you are in the EU, you may also visit: youronlinechoices.eu.
To be clear, whether you are using our opt-out or an online industry opt-out, these cookie-based opt-outs must be performed on each device and browser that you wish to have opted-out. For example, if you have opted-out on your computer browser, that opt-out will not be effective on your mobile device. You must separately opt-out on each device.

Not stated here

  • The linked industry sites and their detailed terms are not supplied here.

Cross-references

Use & Processing · Company practice

Calm uses Google Analytics and links to its opt-out information

Calm says it uses Google Analytics and links to Google’s partner-site information and Analytics opt-out page. The notice provides a way to learn about that opt-out without specifying its operation here.

Supporting quotations

Additionally, we also use Google Analytics. For more information about Google Analytics, please visit https://policies.google.com/technologies/partner-sites or you can visit the following site to learn about their opt-out: tools.google.com/dlpage/gaoptout.

Not stated here

  • The linked Google pages are not supplied; this notice does not describe the opt-out’s detailed scope.

Legal Rights & Agreement Rules · Procedure

Questions about the notice can go to Calm support

For questions about the Cookie and Pixel Notice, Calm provides the email address support@calm.com.

Supporting quotations

If you have any questions about this Cookie and Pixel Notice, please contact Calm by email at support@calm.com.

Legal Rights & Agreement Rules · Procedure

People in the EEA can contact Calm’s European representative

People in Europe may also contact Calm’s representative. For the EEA, the notice lists The DPO Centre Europe Ltd, Alexandra House, 3 Ballsbridge Park, Dublin, D04C 7H2; telephone +353 1 631 9460; email EURep@calm.com.

Supporting quotations

If you are in Europe, you may also contact our representative at:
EEA: The DPO Centre Europe Ltd, Alexandra House, 3 Ballsbridge Park, Dublin, D04C 7H2 - (+353 1 631 9460) (EURep@calm.com).

Legal Rights & Agreement Rules · Procedure

People in the UK can contact Calm’s UK representative

People in Europe may also contact Calm’s representative. For the UK, the notice lists The DPO Centre Ltd, 50 Liverpool Street, London, EC2M 7PR; telephone +44 (0) 203 797 1289; email ukrep@calm.com.

Supporting quotations

If you are in Europe, you may also contact our representative at:
UK: The DPO Centre Ltd, 50 Liverpool Street, London, EC2M 7PR - (+44 (0) 203 797 1289) (ukrep@calm.com).