This policy, last updated August 15, 2025, covers Calm.com, Inc., its subsidiaries and affiliates when handling Consumer Health Data through Calm Sleep websites and the mobile app, customer support and other interactions. Consumer Health Data means information that may meet applicable US state-law definitions, including Nevada and Washington laws. It supplements the Calm Privacy Policy; capitalized terms come from that policy or applicable law unless stated otherwise.
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Last Updated August 15, 2025
This Consumer Health Privacy Policy explains how Calm.com, Inc. and our subsidiaries and affiliates (“Calm”, “we”, “our”, or “us”) collect, use, and disclose certain health information about you when you access or use our Calm Sleep website(s) and mobile application (collectively, the “Services”), and when you contact our customer service team or otherwise interact with us. This Consumer Health Privacy Policy is a supplement to the Calm Privacy Policy and applies to personal information and other data that may fall within the definition of “consumer health data” under applicable United States state laws, including Nevada’s Consumer Health Data Privacy Act and Washington’s My Health My Data Act (“Consumer Health Data”). We encourage you to review the Calm Privacy Policy to learn more about our privacy practices and our commitments to you. Capitalized terms used below have the same definitions as in the Calm Privacy Policy or in the applicable laws, unless otherwise noted.
Not stated here
The linked Calm Privacy Policy and applicable laws are not supplied here; their additional terms and definitions are not analyzed.
Legal Rights & Agreement Rules · Company practice
Calm may change this policy
Calm may change this policy from time to time. It will revise the date at the top when it makes changes; additional notice is only something it may provide in some cases.
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We may change this Consumer Health Privacy Policy from time to time. If we make changes, we will revise the date at the top of the policy and, in some cases, we may provide you with additional notice.
Legal Rights & Agreement Rules · Restriction or exception
Third-party products have separate privacy policies
This policy does not cover third-party websites or products. Calm directs you to their separate privacy policies to understand how those parties use and store your information.
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This Consumer Health Privacy Policy does not apply to third-party websites or producats. Please separately review their privacy policies to understand how your personal information is used and stored by those third parties.
Legal Rights & Agreement Rules · Company practice
Health data may be used for contractual and legal compliance
Calm may use Consumer Health Data to meet its compliance, third-party contractual agreements and other legal obligations. The stated purpose includes contractual obligations as well as legal ones.
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We may use your Consumer Health Data in the following ways:
to comply with our compliance, third party contractual agreements, and other legal obligations;
Legal Rights & Agreement Rules · Company practice
Health data may be used to exercise or defend legal rights
Calm may use Consumer Health Data to establish or exercise its legal rights or defend against legal claims.
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We may use your Consumer Health Data in the following ways:
to establish or exercise our legal rights or defense against legal claims; and
Legal Rights & Agreement Rules · User right or choice
Exercising these privacy rights should not lead to discrimination
The policy states a right not to receive discriminatory treatment for exercising the privacy rights described above: knowing and accessing health data as applicable, deletion, and withdrawing consent where relied upon.
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The right not to receive discriminatory treatment for the exercise of the privacy rights described above.
Legal Rights & Agreement Rules · Procedure
Send health-data rights requests to support@calm.com
For Consumer Health Data covered by this Calm Sleep policy, you may exercise applicable rights by emailing support@calm.com. Requests may be denied where an exception applies, including legal duties to retain data or inability to authenticate the request using commercially reasonable efforts. The policy refers to the Calm Privacy Policy for additional rights information. This policy does not govern third-party websites or products; their own privacy policies apply.
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This Consumer Health Privacy Policy explains how Calm.com, Inc. and our subsidiaries and affiliates (“Calm”, “we”, “our”, or “us”) collect, use, and disclose certain health information about you when you access or use our Calm Sleep website(s) and mobile application (collectively, the “Services”), and when you contact our customer service team or otherwise interact with us. This Consumer Health Privacy Policy is a supplement to the Calm Privacy Policy and applies to personal information and other data that may fall within the definition of “consumer health data” under applicable United States state laws, including Nevada’s Consumer Health Data Privacy Act and Washington’s My Health My Data Act (“Consumer Health Data”). We encourage you to review the Calm Privacy Policy to learn more about our privacy practices and our commitments to you. Capitalized terms used below have the same definitions as in the Calm Privacy Policy or in the applicable laws, unless otherwise noted.
This Consumer Health Privacy Policy does not apply to third-party websites or producats. Please separately review their privacy policies to understand how your personal information is used and stored by those third parties.
As provided for in the Privacy Rights section of the Calm Privacy Policy, you may make requests about your personal information. Applicable privacy laws provide you certain specific rights with respect to your Consumer Health Data law subject to exceptions. Specifically:
You may exercise your rights by contacting support@calm.com with your request. As further stated in the Calm Privacy Policy, your request may be denied where an exception applies, including but not limited to, where we are legally required to maintain your Consumer Health Data or if we are unable to authenticate the request using commercially reasonable efforts.
Not stated here
The linked Calm Privacy Policy is outside this supplied document. Its additional request terms and exceptions are not analyzed; the examples of denial grounds here are not exhaustive.
The linked Calm Privacy Policy text is not supplied here; this card cannot describe its additional rights procedures, definitions or exceptions.
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qualifies (model-proposed): You can request deletion by Calm and its service chain — qualifies: Deletion requests use the stated support contact and remain subject to exceptions, including legally required retention and inability to authenticate using commercially reasonable efforts. These limits are included in the deletion card itself.
Legal Rights & Agreement Rules · Company commitment
Requests get a response within 45 days, with a conditional extension
Calm will respond to a rights request within 45 days after receipt. It reserves an additional 45 days when reasonably necessary, provided it notifies you of the extension within the initial 45 days. This is a response deadline, not a promise that the request will be granted.
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We will respond to your request to exercise your right(s) within forty-five (45) days after receipt, and we reserve the right to extend the response time by an additional forty-five (45) days when reasonably necessary and provided consumer notification of the extension is made within the first forty-five (45) days. An authorized agent may submit a request to exercise the opt-out right on your behalf.
Legal Rights & Agreement Rules · User right or choice
An authorized agent may submit an opt-out request for you
An authorized agent may submit a request to exercise the opt-out right on your behalf. This sentence does not extend the agent permission to every kind of privacy request.
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We will respond to your request to exercise your right(s) within forty-five (45) days after receipt, and we reserve the right to extend the response time by an additional forty-five (45) days when reasonably necessary and provided consumer notification of the extension is made within the first forty-five (45) days. An authorized agent may submit a request to exercise the opt-out right on your behalf.
Not stated here
This document does not specify the scope of the referenced opt-out right or an agent-authorization procedure.
Legal Rights & Agreement Rules · Procedure
Nevada residents may appeal a denied request
If you are a Nevada resident and Calm denies your request, you may appeal. Calm will include appeal steps in its response and, within 45 days after receiving the appeal, tell you in writing what action it took or did not take and why. If the appeal is unsuccessful, you may complain to the Nevada Attorney General through the linked complaint page.
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How to appeal decisions about your rights.
Nevada: If you are a Nevada resident and your request is denied, you may appeal our decision and we will provide the steps to appeal as part of responding to your request. Within forty-five (45) days of receipt of an appeal, we will inform you in writing of any action taken or not taken, including an explanation of our reasons in reaching the decision. If your appeal is not successful, you may submit a complaint with the Nevada Attorney General at https://ag.nv.gov/Complaints/CSU_Complaints___FAQ/.
Legal Rights & Agreement Rules · Procedure
Washington residents and people located there may appeal
If you are a Washington resident or located in Washington and Calm denies your request, you may appeal. Calm will provide appeal steps with its response and, within 45 days after receiving the appeal, explain in writing any action taken or not taken and the reasons. If the appeal is unsuccessful, you may complain to the Washington State Attorney General through the linked complaint page.
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How to appeal decisions about your rights.
Washington: If you are a Washington resident or located in Washington and your request is denied, you may appeal our decision and we will provide the steps to appeal as part of responding to your request. Within forty-five (45) days of receipt of an appeal, we will inform you in writing of any action taken or not taken, including an explanation of our reasons in reaching the decision. If your appeal is not successful, you may submit a complaint with the Washington State Attorney General at https://www.atg.wa.gov/file-complaint.