Canva does not warrant it will preserve your data, and is not responsible for data lost or altered over networks
Canva does not warrant that it will review your data for accuracy or that it will preserve or maintain your data without loss. You understand that using the Service involves sending your data over networks Canva does not own, operate or control, and Canva is not responsible for data lost, altered, intercepted or stored across those networks. Canva will not be liable for delays, interruptions, service failures or other problems inherent in using the internet and electronic communications or other systems outside its reasonable control.
Supporting quotations
Canva does not warrant that it will review your data for accuracy or that it will preserve or maintain your data without loss.
You understand that use of the Service necessarily involves transmission of your data over networks that Canva does not own, operate, or control, and that Canva is not responsible for any of your data lost, altered, intercepted or stored across such networks.
Canva will not be liable for delays, interruptions, service failures, or other problems inherent in use of the internet and electronic communications or other systems outside Canva’s reasonable control.
Qualifications & exceptions
The network and outside-control disclaimers are about networks and systems Canva does not own, operate or control.
Read together with Canva’s statement in section 3(a) that its security measures are “designed to” protect your information.
Not stated here
The text does not state how long Canva keeps your content or whether it provides backups.
Cross-references
contrast (model-proposed): Canva says it maintains security measures designed to protect your information — contrast: Canva states security measures designed to protect your information, while disclaiming any warranty that it will preserve your data without loss or be responsible for data lost, altered or intercepted over networks. The two pull in different directions on how far Canva stands behind protection of your data.
Retention & Deletion · Company practice
After termination you lose access and Canva may delete your content; export is allowed unless a Violation ended it
On termination you must stop using the Service and lose access to your Designs, User Content and other uploaded information, and Canva may delete all of that data unless legally prohibited. Unless your account was terminated due to a Violation, you can download or export your User Content and Designs using the Service’s functionality before your subscription expires or ends.
Supporting quotations
Upon termination, you must cease using the Service. You will lose access to your Designs, User Content, and any other information uploaded to the Service (and we may delete all such data unless legally prohibited) after termination.
Unless your account was terminated due to a Violation, you can download or export your User Content and Designs using the functionality of the Service prior to the expiration or termination of your subscription.
Qualifications & exceptions
Canva “may” delete the data, unless legally prohibited.
Export is available before expiration or termination and not if the account was terminated due to a Violation.
Not stated here
No retention period or deletion deadline is stated here.
The text does not say how a terminated user in a Violation case can get a copy of content.
Retention & Deletion · Company practice
User Content in a shared Design stays available within that Design after your subscription ends
User Content included in any shared Design continues to be available within that Design even after your subscription expires. This matches the perpetual license you grant Canva for User Content in a Design you have shared, limited to what is necessary to keep that Design available.
Supporting quotations
User Content included in any shared Design will continue to available within that Design even after the expiration of Your Subscription.
To the extent you include User Content in a Design that you’ve shared with others, you grant Canva a perpetual, royalty-free, sublicensable, license to display, host, copy, store and use your User Content to the extent necessary to continue to make that Design available.
Qualifications & exceptions
Applies to User Content included in a Design that has been shared.
Not stated here
The source has a typographical gap (“continue to available”) in this sentence; the sentence is read as saying the content remains available.
The text does not say how long a shared Design remains available or whether you can remove it.