Capital One Shopping is a free deal-finding service run by Capital One Shopping Holdings, LLC
These are the U.S. terms for Capital One Shopping, a free set of tools (website, mobile app, browser extensions and related communications) that help shoppers find deals at third-party online merchants. The agreement is with Capital One Shopping Holdings, LLC, not with the bank: the terms use “Capital One” to mean Capital One, N.A. and its affiliates, and “Capital One Shopping”, “we” or “us” to mean the Shopping company. The service makes money from merchant commissions and shares part of a commission with you when you make an Eligible Purchase from a partner merchant that pays one.
Supporting quotations
Revised Capital One Shopping U.S. Terms of Service
We offer free Services that help shoppers like you find deals.
We share a portion of the commission with you when you use our Services to make an Eligible Purchase from one of our partner Merchants and we receive a commission from the Merchant.
are a binding agreement between you and Capital One Shopping Holdings, LLC
are provided by Capital One Shopping Holdings, LLC, located at Capital One Shopping, PO Box 269030, Plano, TX 75026-9030
“Capital One” refers to Capital One, N.A. and its affiliates and subsidiaries. “Capital One Shopping,” “we,” “us,” or “our” refers to Capital One Shopping Holdings, LLC.
The Services include our websites at capitaloneshopping.com and any subdomains (collectively, the “Sites”), our browser extensions including the Capital One Shopping extension (“Shopping” or “Shopping Browser Companion”) and Adblock from Capital One Shopping extension (“Adblock” or “Adblock Browser Companion”) (collectively, “Browser Companions”)
Our Services include tools that assist users who wish to obtain and share pricing information about, and purchase products or services from, a variety of third-party merchants (“Merchants”).
Qualifications & exceptions
“Affiliates” in these terms includes companies under common ownership with Capital One Shopping, including its parent company.
The commission share applies only to an Eligible Purchase from a partner Merchant that pays Capital One Shopping a commission; the detailed reward conditions are in section 6.
The page's closing line gives July 16, 2026 as the effective date of the last update.
Not stated here
The separate Capital One Shopping Online & Mobile Privacy Policy, which these terms incorporate in section 5, is not supplied with this document.
Legal Rights & Agreement Rules · Context
Disputes are subject to a binding arbitration provision in section 31
A notice at the top of the terms warns that the agreement contains a binding arbitration provision that governs how disputes between you and Capital One Shopping are resolved, and points to section 31 (the Arbitration Agreement) for details. Under that section either side can choose arbitration instead of court, class actions are waived, small-claims cases stay in court, and you can reject arbitration within 30 days of its effective date.
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ARBITRATION NOTICE
THIS AGREEMENT CONTAINS A BINDING ARBITRATION PROVISION THAT GOVERNS THE MANNER IN WHICH DISPUTES BETWEEN US ARE RESOLVED. PLEASE SEE SECTION 31 OF THIS AGREEMENT FOR FURTHER DETAILS.
Qualifications & exceptions
Section 31's heading (“ARBITRATION AGREEMENT”) carries no number in the saved text; its subsections are numbered 31.1 to 31.14.
Arbitration applies only if you or Capital One Shopping chooses it, and you may reject it by giving notice within 30 days of the effective date of the arbitration agreement or of a later modification (31.14).
Section 23.3 says section 31 does not apply to disputes between a Merchant and Capital One Shopping.
Using any part of the Services means you accept these terms
By accessing or using any part of Capital One Shopping, you agree to these terms. If you do not agree, you may not use any part of the Services.
Supporting quotations
By accessing or using any part of the Services, you agree to these Terms.
If you do not agree to these Terms, you may not access or use any portion of the Services.
Account & Service Control · Restriction or exception
You must be 18 or older, and the Services are limited to the 50 U.S. states and Washington, D.C.
You must be at least 18 to use Capital One Shopping, and by using it you represent that you are. Use is limited to the 50 United States and Washington, D.C. and is not intended for use elsewhere; some functions may not be available in other locations and territories.
Supporting quotations
To use the Services, you must be 18 years of age or older.
Use of the Services is limited to the 50 United States and Washington, D.C. and is not intended for use outside of those areas.
Certain functions of the Services may not be available in other locations and territories.
By using the Services, you represent and warrant that you are 18 years of age or older.
Qualifications & exceptions
Section 6.8 lists using the Services from non-authorized jurisdictions among behaviors that can lead to cancelled Rewards or account termination.
Account & Service Control · Restriction or exception
Breaking the terms can cost you your account and Rewards, and access can be refused at any time without notice
If you violate these terms, Capital One Shopping may suspend or terminate your Capital One Shopping Account, and you may lose your Shopping Rewards. Separately, it reserves the right to refuse you access to the Services or cancel your account at any time without notice, which is not limited to violations.
Supporting quotations
Violation of these terms may result in suspension or termination of your Capital One Shopping Account and loss of your Shopping Rewards
We reserve the right to refuse access to the Services or to cancel your Capital One Shopping Account at any time without notice.
Qualifications & exceptions
Section 6.8 says any Shopping Rewards balance is forfeited when an account is terminated or canceled.
Section 17.1 separately allows suspension or termination at any time without notice for any reason not prohibited by law.
Account & Service Control · Restriction or exception
You may not use the Services to buy goods or services for resale
You may not use Capital One Shopping to buy goods or services to resell to others. If Capital One Shopping or a partner Merchant suspects reseller behavior, in its own discretion, your account may be suspended or terminated and you may lose your Shopping Rewards.
Supporting quotations
You may not use the Services to buy goods or services for resale to other persons or third parties.
Suspected reseller behavior, as determined in Capital One Shopping’s or partner Merchants’ (defined below) discretion, may result in suspension or termination of your Capital One Shopping Account and loss of your Shopping Rewards.
Qualifications & exceptions
The decision rests on suspicion, judged in the discretion of Capital One Shopping or partner Merchants, not on a proven violation.
Not stated here
The source numbers this paragraph 2.2, the same number as the preceding paragraph; the duplicate numbering is preserved as published.
Charges & Financial Obligations · Context
Rewards are earned through Shopping Promotions and exchanged for e-gift cards
Capital One Shopping may offer Shopping Rewards, which can be exchanged for e-gift cards from Merchants. To earn them you must complete the actions and meet the conditions in specific offers (Shopping Promotions). Some Rewards come from making a qualifying purchase from a Merchant (Purchase-Based Rewards); others come from meeting incentive conditions such as creating an account or referring a new user (Incentive Bonuses). A qualifying “Eligible Purchase” is one made in response to a Shopping Promotion that meets that promotion's conditions, and Purchase-Based Rewards are paid only if the Merchant pays Capital One Shopping a commission and you do not cancel or return the purchase. To redeem Rewards your account must be in good standing, you must reach a $5.00 minimum balance (or a lower minimum it sets), and you must pass verification or fraud-prevention checks.
Supporting quotations
We may make Capital One Shopping Rewards (“Shopping Rewards” or “Rewards”) available to you. Rewards can be exchanged for e-gift cards from Merchants.
To obtain Rewards, you must complete certain actions and comply with the terms, conditions, and restrictions specified in offers made to you (“Shopping Promotions”).
A Shopping Promotion may require you to make a purchase from a Merchant that complies with certain terms, conditions, and restrictions to receive Rewards (“Purchase-Based Rewards”).
Alternatively, a Shopping Promotion may require you to meet certain incentive-based conditions, such as creating a Capital One Shopping Account or referring a new user, to receive Rewards (“Incentive Bonuses”).
An “Eligible Purchase” is a purchase from a Merchant in response to a Shopping Promotion that complies with the terms, conditions, and restrictions specified in the relevant Shopping Promotion.
the Merchant from which you make the purchase pays us a commission, unless you cancel or return the purchase, we will share a portion of the commission with you in the form of Purchase-Based Rewards
you must have accumulated a minimum balance of $5.00 worth of Shopping Rewards (or such lower minimum as we may establish)
Qualifications & exceptions
“May make … available”: Rewards are offered at Capital One Shopping's option, not guaranteed for every purchase.
Section 6 adds further conditions: being logged in, an account in good standing, the latest app or extension version, and identity verification; other cashback or coupon extensions, ad blockers (other than Adblock), VPNs or private browsing can prevent purchases from being credited.
Rewards are not cash, cannot be redeemed for cash, and are forfeited if the account is terminated or canceled (6.7, 6.8).
Legal Rights & Agreement Rules · Restriction or exception
Merchant coupons and specials shown by Capital One Shopping are the Merchant's responsibility
Capital One Shopping may email or otherwise show you coupons, discounts or other specials that come directly from Merchants (Third-Party Promotions). These can change without notice. Capital One Shopping does not control whether a Merchant honors them, is not responsible for their redemption, omissions, expiration or errors, and does not endorse or guarantee them. Your dealings with the Merchant over such a promotion, and any terms or warranties attached, are solely between you and that Merchant, and the Merchant alone is responsible for providing what it promised.
Supporting quotations
We may email or otherwise provide you with coupons, discounts, or other specials offered directly by Merchants (collectively “Third-Party Promotions”).
All Third-Party Promotions featured as a part of the Services are subject to change without notice.
we have no control over the ability of any Merchant to fulfill Third-Party Promotions (including completing sales in accordance with the offers)
are solely between you and that Merchant
We are not responsible for redemption, omissions, or expiration of, or errors related to, Third-Party Promotions.
Merchants will be solely responsible and liable for the provision of or failure to provide stated services, benefits, or products, and Capital One Shopping does not legally endorse or guarantee them.
Qualifications & exceptions
Third-Party Promotions (Merchant offers) are distinct from Shopping Promotions, which are Capital One Shopping's own reward offers.
Charges & Financial Obligations · Restriction or exception
Coupon codes are sourced from partners and public sources, with no guarantee they work or save money
Capital One Shopping may share coupon codes you can use on Merchant sites. For partner Merchants it gets shareable codes directly from them; for other Merchants it uses publicly available and shared codes. It does not claim to have every code, and other codes with bigger discounts (including individual-use codes) may exist elsewhere. Its savings messages may be based on its code inventory, its best estimate of which codes apply, and recently observed prices, stock and savings. Because it does not sell goods or issue codes itself, displayed prices are estimates and it cannot guarantee any price or code will be available or give a discount. You are responsible for checking that a code is valid before using it. Elsewhere the terms disclaim liability for pricing and product-description errors, including errors caused by Capital One Shopping's own negligence.
Supporting quotations
We may share coupon codes with you that can be redeemed on third-party Merchant sites.
For Merchants we are not partnered with, we source publicly available and shared coupon codes. For Merchants we are partnered with, we receive shareable coupon codes directly from those third-party Merchants.
We do not claim to possess or share all possible coupon codes for a given Merchant or guarantee that any potential coupon code will result in savings.
There may be other coupon codes available, including individual-use coupon codes, with discounts that are not offered through Capital One Shopping.
our savings notifications messages may be based on the inventory of coupon codes we have received from Merchant partners, our best estimate of the applicability of coupon codes, recently observed pricing and in-stock information, and/or observed savings
the prices we display are estimates and we cannot guarantee that any particular price or coupon code will be available or result in a discount on items you purchase from Merchants
You are solely responsible for verifying the eligibility of a coupon code prior to making a purchase using that code.
SPECIFICALLY INCLUDING (BUT NOT LIMITED TO) ANY SUCH ERRORS OR OTHER INACCURACIES RESULTING FROM OUR NEGLIGENCE
Qualifications & exceptions
Capital One Shopping describes itself as an information-sharing service that does not sell goods or directly issue coupon codes.
Charges & Financial Obligations · Company practice
Price comparisons across Merchant sites are estimates you must verify
When you browse certain Merchant websites, Capital One Shopping may show offers for the same, similar or related products on other Merchants' websites. The prices it shows are estimates, and you are responsible for checking the information is accurate before you buy.
Supporting quotations
When you browse products and services on certain Merchant websites, we may display offers for the same, similar, or related products and services on other Merchant websites, also known as price comparisons.
The prices we display are estimates; you are solely responsible for verifying the accuracy of information before making purchasing decisions.
Qualifications & exceptions
The comparison may include similar or related products, not only the identical item.
Use & Processing · Context
The Adblock extension blocks ads on some sites, with exceptions described elsewhere in the terms
Capital One Shopping includes Adblock, a browser extension that blocks advertisements such as pop-ups, banners, native placements and other sponsored content on certain websites you visit with it installed, except as otherwise described in these terms.
Supporting quotations
Our Services include Adblock, which allows you to block advertisements, including pop-ups, web banners, native placements, and other sponsored content, other than as described in these Terms, on certain websites you visit on a browser with the Adblock extension installed.
Qualifications & exceptions
Section 11 says Adblock will not block Capital One Shopping Promotions, may itself be used to present Capital One Shopping marketing, and cannot guarantee that all ads are blocked.
Account & Service Control · Procedure
You may need an account, and can sign in with Capital One bank or card credentials or a social network
To use the Services you may have to create a Capital One Shopping Account with a username and password, or register and log in with the credentials of an eligible Capital One bank or credit card account (“Capital One” here means Capital One, N.A. and its affiliates). The Services may also let you register and log in through a third-party social network such as Facebook; if you do, you agree to follow that network's terms that apply to you.
Supporting quotations
In order to use the Services, you may be required to create an account with Capital One Shopping, including a username and password (“Capital One Shopping Account”) or register and login using sign-on functionality using credentials from an eligible Capital One bank or credit card account.
The Services may allow you to register and log in using sign-on functionality provided by third-party social networks, such as Facebook. You agree to abide by such social networks’ terms and conditions applicable to you.
“Capital One” refers to Capital One, N.A. and its affiliates and subsidiaries.
Not stated here
Which Capital One bank or credit card accounts are “eligible” for sign-on is not stated.
Account & Service Control · Restriction or exception
You must keep your account information accurate, or the account can be suspended or closed without notice
If you register for a Capital One Shopping Account, you must give accurate and complete information about yourself and tell Capital One Shopping when it changes. It may suspend or terminate your account without notice if it cannot verify your information, if you do not update it, or if you do not provide it when asked.
Supporting quotations
you must provide accurate and complete information about yourself and you must tell us when any of the information you have provided to us changes
We may suspend or terminate your Capital One Shopping Account without notice if we cannot verify your information, or if you do not update it, or if you do not provide it when requested by us.
Security & Safeguards · Procedure
Identity verification is required to redeem Rewards and may be required for other parts of the Services
You may have to take extra steps to verify your identity to use certain parts of the Services, and you must do so before you can redeem Rewards. At Capital One Shopping's discretion this may include connecting an eligible consumer credit card or bank account (which you can disconnect later), giving a working U.S. phone number not linked to another Capital One Shopping Account, verifying that you own your email address, and meeting any other verification or fraud-prevention requirements it chooses. It may deny access to the Services if you do not meet these requirements. Section 6.6 adds that if you connect a card or bank account, it may use that account data during verification and on an ongoing basis for internal analysis to improve its products.
Supporting quotations
You may be required to take additional steps to verify your identity in order to access certain portions of the Services.
as outlined in Section 6.6, you must provide additional information about your identity to us before you can redeem Rewards
This may include, at our discretion, connecting an eligible consumer credit card or bank account to your Capital One Shopping account (which can be subsequently disconnected at any time), providing us with a working United States of America-based phone number that is not associated with any other Capital One Shopping Account, verifying ownership of your email address, and fulfilling any other verification or fraud prevention requirements that we may choose to impose.
We reserve the right to deny access to the Services if you do not meet our identity-verification requirements.
If you do connect an eligible consumer card or bank account for verification, we may also use the credit card or bank account data collected in our verification efforts and on an ongoing basis in order to conduct internal analysis to help improve our products and services.
Qualifications & exceptions
Which verification steps apply is at Capital One Shopping's discretion; the listed steps are examples, not a fixed set.
Section 6.6 also requires a Social Security Number or ITIN if you obtain a large enough number of Rewards from Incentive Bonuses, for tax reporting.
Not stated here
What counts as an “eligible” card or bank account, and the Reward amount that triggers the SSN or ITIN requirement, are not stated.
Security & Safeguards · Restriction or exception
You are responsible for everything done through your account and must keep it secure
You are solely responsible for all activity through your Capital One Shopping Account. You must not use the Services for illegal or unauthorized purposes, or abuse, harass, threaten, harm or impersonate other users or Capital One Shopping employees. You must monitor your account, change your password periodically, keep your username and password to yourself, and not let anyone else use your account. You must not send malicious code, or use scripts or disguised redirects to try to obtain financial benefit from Capital One Shopping. Report any unauthorized use or security breach immediately using the contact details in section 30.
Supporting quotations
You are solely responsible for all activities that occur through your Capital One Shopping Account.
You shall not use the Services for any illegal or unauthorized purpose. You shall not abuse, harass, threaten, harm, or impersonate other Capital One Shopping users, or Capital One Shopping employees, at any time or for any reason.
You are responsible for monitoring your Capital One Shopping Account, for periodically changing the password that provides access to your Capital One Shopping Account, and for notifying Capital One Shopping immediately of any unauthorized use of your Capital One Shopping Account or breach of your password security.
you shall not provide your username or password to anyone else, and you shall not allow any other person or entity to access or use your Capital One Shopping Account
You shall not transmit worms, viruses, or any code of a destructive nature to us, other users, or the Services. You shall not use scripts or disguised redirects to attempt to obtain financial benefit from Capital One Shopping.
Please notify us immediately of any unauthorized use of your Capital One Shopping Account or any other breach of security by contacting us in the manner outlined in Section 30 below.
Qualifications & exceptions
Section 21.2 says Capital One Shopping has no liability for hacking or loss of Rewards or e-gift cards, including from a breach of your password security or a compromised email account.
Not stated here
Section 30 lists a web form and an email address for contact; the email address is not readable in the saved text.
Data Access & Collection · Context
Using the Services means consenting to the data practices in the separate Privacy Policy, including later versions
By accessing or using any part of the Services you consent to the collection, use and sharing of certain information about you as set out in the Capital One Shopping Online & Mobile Privacy Policy. You also confirm that you have read and understood, and agree to be bound by, the most current version of that policy, and Capital One Shopping encourages you to check it often for changes.
Supporting quotations
By accessing or using any portion of the Services, you consent to the collection, use, and sharing of certain information about you, as specified in the
Capital One Shopping encourages users of the Services to frequently check the Privacy Policy for changes.
you represent and warrant that you have read and understood, and you agree to be bound by, the most current version of the Privacy Policy
Qualifications & exceptions
Under section 8.1 Capital One Shopping may change the Privacy Policy at any time, and continued use after a change counts as acceptance.
Not stated here
The Privacy Policy is linked but not supplied, so what information is collected, used or shared is not covered here.
Sharing & Disclosure · Permission or license
Giving a phone number authorizes your wireless carrier to share account and device information
When you give Capital One Shopping a phone number, you authorize your wireless carrier to use or disclose information about your wireless account and device, if available, to Capital One Shopping or its service provider for as long as the business relationship lasts. The stated purposes are to help identify you or your device, to prevent fraud, and other reasons described in the Privacy Policy.
Supporting quotations
When providing a phone number to Capital One Shopping, you authorize your wireless carrier to use or disclose information about your account and your wireless device, if available, to Capital One Shopping or its service provider for the duration of the business relationship, to help identify you or your wireless device, to prevent fraud, and for other reasons outlined in our Privacy Policy.
Not stated here
The “other reasons outlined in our Privacy Policy” are in a policy not supplied here.
Which carrier information is shared, and which service provider receives it, is not stated.
Charges & Financial Obligations · Restriction or exception
To earn Rewards you must be logged in, keep the account in good standing and use the latest app or extension
To receive Shopping Rewards you must be logged into your Capital One Shopping Account, use the Services, and follow these terms and the terms of the specific Shopping Promotion. Your account must be in good standing, which means it is not terminated, suspended, under investigation or otherwise in default, and your profile must be up to date. You must have the latest version of the relevant app or extension installed, and your email address, phone number and any other information requested must pass Capital One Shopping's verification methods. Merchants, business interests and their representatives cannot earn or accumulate Shopping Rewards.
Supporting quotations
CAPITAL ONE SHOPPING REWARDS
To receive Shopping Rewards, you must be logged into your Capital One Shopping Account, you must use the Services, you must comply with these Terms and all terms of the applicable Shopping Promotion
your Capital One Shopping Account must be in good standing, which means the account status may not be terminated, suspended, under investigation, or otherwise in default, your Capital One Shopping Account profile must be up-to-date
you must have installed on your device the most up-to-date version of the applicable Service, and your email address and phone number (in addition to any other information we may request) must satisfy our verification methods as further outlined in Section 6.6
you must satisfy any verification or fraud prevention requirements used by Capital One Shopping
Merchants, business interests, and their representatives may not purchase products or services using the Services and are not eligible to receive or accumulate Shopping Rewards.
Qualifications & exceptions
An account that is merely “under investigation” is not in good standing, so Rewards can be withheld before any finding of wrongdoing.
Charges & Financial Obligations · Restriction or exception
Purchase rewards are a share of the Merchant's commission, lost if the purchase is untracked, returned or unpaid
When you activate a Shopping Promotion and make an Eligible Purchase that follows these terms, and the Merchant pays Capital One Shopping a commission, you get part of that commission as Purchase-Based Rewards, unless you cancel or return the purchase. Capital One Shopping relies on the Merchant to report the purchase, and a Merchant's or affiliate network's failure to report can delay or prevent your Rewards. You will not get these Rewards if the purchase is not identified as an Eligible Purchase, you break these or other applicable terms, you cancel or return the purchase, or the Merchant fails, for any reason, to pay a commission that can be shared. Rewards are usually calculated without shipping, taxes, fees and excluded items, because Capital One Shopping usually earns no commission on those.
Supporting quotations
When you respond to a Shopping Promotion by clicking to activate an offer and completing an Eligible Purchase in compliance with these Terms and the Merchant from which you make the purchase pays us a commission, unless you cancel or return the purchase, we will share a portion of the commission with you in the form of Purchase-Based Rewards.
We rely on information from the Merchant listed in the relevant Shopping Promotion to identify whether you have made an Eligible Purchase, and failure of a Merchant or affiliate network to report such information to us may delay or prevent you from receiving Purchase-Based Rewards.
You will not receive Purchase-Based Rewards in connection with a Shopping Promotion if: (i) your purchase is not identified as an Eligible Purchase; (ii) you fail to comply with these Terms or any additional applicable terms; (iii) you cancel or return the purchase; or (iv) the Merchant, for any reason, fails to pay us a commission on the purchase that we can share with you.
Purchase-Based Rewards are typically calculated without shipping costs, taxes, fees, and the cost of any excluded items, as we usually do not receive a commission on these components of your purchase.
Qualifications & exceptions
Section 30.2 lets you ask Capital One Shopping to evaluate missing Rewards, but its determination after review is final.
Not stated here
How large a “portion” of the commission is shared is not stated in these terms.
Charges & Financial Obligations · Restriction or exception
Other reward extensions, ad blockers, VPNs, private browsing or cleared cookies can stop you earning Rewards
Purchase-Based Rewards may not be available if you have another browser extension, toolbar, plug-in or similar app (other than Capital One Shopping's own extension or app) that offers rewards, coupons, discounts or cash back, because the purchase may be credited to that other tool and Capital One Shopping may get no commission to share. The terms also state that clearing cookies or browsing history, engaging with other affiliate services or ads, or using an ad blocker (other than Capital One Shopping's Adblock), VPN, private or incognito browsing, a cashback or promotional site, or another browser extension or service will interfere with confirming your purchase, so you will fail to qualify for Purchase-Based Rewards or an Incentive Bonus.
Supporting quotations
Purchase-Based Rewards may not be available if you have installed on your browser or device a browser extension, toolbar, plug-in, or similar application, other than the Shopping Browser Companion or Mobile App, that offers rewards, coupons, discounts, cash back, or other similar benefits
since in that case your purchases may be credited to that other application, and we may not receive a commission we can share with you in the form of Rewards
In addition, clearing your cookies or browsing history, engaging with other affiliate services or advertisements, or using an ad blocker (other than Adblock), VPN, private browsing mode, incognito mode, cashback or promotional site, or browser extension or other service will interfere with the ability to confirm your purchase and thus result in you failing to qualify for Purchase-Based Rewards.
will interfere with the ability to confirm your purchase and thus result in you failing to qualify for an Incentive Bonus
Qualifications & exceptions
For other reward extensions the terms say Rewards “may not be available”; for the listed browsing behaviors they say these “will interfere” and result in failing to qualify.
Section 6.8 separately lists accessing the Services through a VPN as behavior that can lead to cancelled Rewards or account termination.
Charges & Financial Obligations · Restriction or exception
Sign-up, referral and other bonuses have their own conditions, and overlapping offers may pay only once
Capital One Shopping may from time to time offer Incentive Bonuses, such as sign-up bonuses, referral bonuses and single-use incentives tied to product features, for new users or users who meet conditions other than an Eligible Purchase. Each bonus is subject to these terms and to that offer's own Incentive Bonus Conditions, which may include making one or more Eligible Purchases. If you take part in several bonus offers with overlapping requirements, Capital One Shopping may give Rewards only for the one you engaged with most recently. To get a bonus advertised on an online landing page, you must have reached that page from an advertisement for that specific offer.
Supporting quotations
Capital One Shopping may, from time to time, offer an Incentive Bonus for new users of certain Services and/or users who meet certain incentive-based conditions different from completing an Eligible Purchase with a particular Merchant.
Incentive Bonus offers may include, but are not limited to, sign-up bonus offers, referral bonus offers, and single-use incentives tied to specific product features.
Incentive Bonuses are subject to these Terms as well as any conditions of the specific Incentive Bonus offer (the latter, the “Incentive Bonus Conditions”). In some cases, Incentive Bonus Conditions may include making one or more Eligible Purchases.
If you engage with multiple Incentive Bonus offers with overlapping requirements, we reserve the right to provide Shopping Rewards only in connection with the one that you most recently engaged with.
To be eligible for an Incentive Bonus advertised through an online landing page, you must have navigated to that landing page from an advertisement for that specific Incentive Bonus offer.
Qualifications & exceptions
Large Incentive Bonus totals trigger a Social Security Number or ITIN requirement before redemption (6.6).
Not stated here
The individual Incentive Bonus Conditions are set in each offer and are not supplied here.
Charges & Financial Obligations · Restriction or exception
Referral rewards require the new user to install the app or extension through your link and be genuinely new
Capital One Shopping may from time to time offer referral rewards, a type of Incentive Bonus, to people who refer new users (Referrers) and to the new users they refer (Refer-ees), subject to these terms and that offer's Referral Conditions. By taking part, a Referrer lets the people they refer know that the Referrer uses Capital One Shopping. A Referrer earns a reward only if the referred person is a qualifying new user who has never had a Capital One Shopping Account (verified by Capital One Shopping), uses the Referrer's custom link to install the desktop browser extension or the Mobile App and mobile browser extension and enrolls in an account, the Referrer has not exceeded any referral payout maximum for the current period at payout time, and any other Referral Conditions are met. A Refer-ee earns a reward on the same new-user, install-through-the-link and other-conditions requirements.
Supporting quotations
Capital One Shopping may, from time to time, offer referral-based Shopping Rewards, which are a type of Incentive Bonus subject to these Terms as well as any conditions of the specific referral-based Shopping Rewards offer (the “Referral Conditions”), to users who refer new users (“Referrers”) and to referred new users (“Refer-ees”).
By participating in the referral program, a Referrer tells any corresponding Refer-ees that the Referrer is a Capital One Shopping user.
the Referrer must refer one qualifying new user to the Services (the Refer-ee is subject to verification by Capital One Shopping, including to verify that the Refer-ee has not previously had a Capital One Shopping Account)
the Refer-ee must use the Referrer’s custom referral link to install the Capital One Shopping desktop browser extension or Mobile App and mobile browser extension and enroll in an account with the Services
the Referrer must not have exceeded any referral-based Shopping Reward payout maximum in the current referral period at the time of payout
For a Refer-ee to be eligible for a referral-based Shopping Reward: (1) the Refer-ee must be a qualifying new user to the Services
Not stated here
The referral payout maximum, the length of a referral period and the other Referral Conditions are set in each offer and not supplied here.
Charges & Financial Obligations · Company practice
Rewards usually post 30 to 90 days after purchase, and travel rewards within 90 days after the trip
Rewards typically post about 30 to 90 days after an Eligible Purchase or after you complete an Incentive Bonus offer's conditions, but can take longer in some circumstances. Travel-related Rewards typically post within 90 days after the travel is completed, because of how travel commissions are confirmed, and can also take longer.
Supporting quotations
Rewards typically post approximately 30 to 90 days after an Eligible Purchase or the completion of the conditions of an Incentive Bonus offer, but may take longer to post in certain circumstances.
For travel-related Rewards, due to the nature of how travel commissions are confirmed and awarded to Capital One Shopping, Rewards typically post within 90 days after travel is completed (but, again, may take longer in certain circumstances).
Qualifications & exceptions
These are typical timeframes, not deadlines Capital One Shopping commits to.
Charges & Financial Obligations · Restriction or exception
Redeeming Rewards for e-gift cards needs a $5 balance, good standing and verification, and redemptions are final
To redeem Shopping Rewards for e-gift cards, your account must be in good standing, you must have at least $5.00 worth of Rewards (or a lower minimum Capital One Shopping sets), and you must pass any verification or fraud-prevention checks it uses. At its discretion these can include connecting an eligible consumer credit card or bank account (which you can later disconnect), giving a working U.S. phone number not linked to another account, and verifying your email. If you obtain a large enough number of Rewards from Incentive Bonuses, you must also give your Social Security Number or ITIN so it can meet tax reporting obligations. Merchants or gift card suppliers may limit how much can be redeemed in one transaction, and any extra limits or requirements shown in the Services override these terms where they conflict. All redemptions are final. E-gift cards are issued by Merchants or third-party gift card suppliers, are accessed through your account, and the choice of cards can change over time. Capital One Shopping may also withhold Rewards if you do not have the Shopping extension or Mobile App installed.
Supporting quotations
In order for you to be eligible to redeem Shopping Rewards for e-gift cards, (1) your Capital One Shopping Account must be in good standing; (2) you must have accumulated a minimum balance of $5.00 worth of Shopping Rewards (or such lower minimum as we may establish); and (3) you must satisfy any verification or fraud prevention requirements used by Capital One Shopping
which may include, at our discretion, connecting an eligible consumer credit card or bank account to your Capital One Shopping account (which can be subsequently disconnected at any time)
if you have obtained a large enough number of Shopping Rewards from Incentive Bonuses, you must provide us with your Social Security Number or Individual Tax Identification Number so that we can fulfill our tax reporting obligations
Merchants or third-party gift card suppliers may have restrictions on the amount that can be redeemed in a single transaction
To the extent that there is any conflict between these Terms and any additional limitations or requirements stated via the Services, those additional limitations or requirements will control.
All redemptions of Shopping Rewards are final.
E-gift cards are issued either by Merchants or by third-party gift card suppliers
E-gift card redemption options may change over time at the discretion of Capital One Shopping, Merchants, and third-party gift card suppliers.
We reserve the right to withhold Shopping Rewards and/or other features of Shopping if you do not have the Shopping Browser Companion or Mobile App, as applicable, installed on your device.
Qualifications & exceptions
Requirements stated in the Services (outside these terms) control over these terms where they conflict, so the in-app rules at redemption time may be stricter.
Connected card or bank data may also be used on an ongoing basis for internal analysis (see the identity verification card).
Not stated here
The Incentive Bonus amount that triggers the SSN or ITIN requirement is not stated.
The additional limitations or requirements “stated via the Services” are not part of the supplied text.
Charges & Financial Obligations · Restriction or exception
Rewards have no cash value, cannot be bought, sold or transferred, and do not expire while the account is valid
Shopping Rewards cannot be purchased. Unused Rewards in a valid Capital One Shopping Account do not expire. Rewards are not money, have no monetary value and can never be redeemed for cash or for items of monetary value outside the Services. They cannot be transferred or resold, combined with another account's or person's Rewards, or divided in a settlement, legal proceeding or on death.
Supporting quotations
Shopping Rewards cannot be purchased, and unused Shopping Rewards associated with a valid Capital One Shopping Account do not expire.
Shopping Rewards are not money or cash obligations, do not have any monetary value, and may never be redeemed for cash or for items of monetary value outside of the Services.
Shopping Rewards may not be transferred or resold in any manner. You may not combine your Shopping Rewards with Shopping Rewards belonging to any other Capital One Shopping Account or user.
Shopping Rewards cannot be divided as part of a settlement, legal proceeding, or death.
Qualifications & exceptions
Non-expiry applies only while the account is valid: Rewards are forfeited if the account is terminated, canceled or deleted (6.8, 17.3).
Section 15.3 says Rewards are only a limited, revocable license and remain Capital One Shopping's property.
Section 6.9 lets Capital One Shopping change redemption values or end the Rewards program at any time without notice.
Charges & Financial Obligations · Restriction or exception
Rewards can be withheld or taken back for suspected abuse, and any balance is forfeited if the account is closed
All Rewards are subject to review. If Capital One Shopping decides, in its sole discretion, that your behavior was fraudulent, abusive, unethical, suspicious or otherwise inconsistent with these terms, it may withhold, cancel or subtract pending or earlier Rewards and/or terminate your account. Examples it lists include trying to buy without legitimate payment, a pattern of returns or cancellations, reseller-like activity, using multiple or duplicate accounts, disposable email or email relay services, accessing the Services through a VPN, automation, scraping or reverse engineering, use from non-authorized jurisdictions, and conduct that threatens its relationship with a Merchant. If your account is terminated or canceled, any Rewards balance in it is forfeited.
Supporting quotations
All Rewards are subject to review, and Capital One Shopping reserves the right to withhold, cancel, or subtract any pending or prior Rewards and/or terminate your Capital One Shopping Account if we, in our sole discretion, determine that your behavior was fraudulent, abusive, unethical, suspicious, or otherwise inconsistent with these Terms of Service
attempting to make purchases without legitimate payment (as determined in Capital One Shopping’s or a Merchant’s discretion), engaging in a pattern of returning products or canceling services, engaging in activity that resembles reseller behavior, using multiple or duplicate accounts, using disposable email addresses or email relay services, accessing the Services through a VPN, using automation, scraping, or reverse engineering the Services, using the Services from non-authorized jurisdictions, and/or engaging in conduct that threatens or impairs our relationship with a Merchant
If your Capital One Shopping Account is terminated or canceled, any Shopping Rewards balance associated with your Capital One Shopping Account will be forfeited upon such termination or cancellation.
Qualifications & exceptions
“Suspicious” behavior is enough; the decision is in Capital One Shopping's sole discretion and the listed behaviors are examples, not a complete list.
Forfeiture applies on any termination or cancellation, including termination at Capital One Shopping's discretion under 17.1 and your own account deletion under 17.3.
Section 21.2 says Capital One Shopping will not reimburse Rewards forfeited because of a violation of these terms.
Charges & Financial Obligations · Restriction or exception
Capital One Shopping can change or end the Rewards program at any time without notice
Capital One Shopping may change the terms of the Shopping Rewards Program at any time without notice, including offers (such as Incentive Bonus offers), redemption values and the conditions for earning or redeeming Rewards. It may also alter or terminate the whole Rewards Program at any time without notice. The price, exchangeability and availability of Rewards are set in its sole discretion and can change without notice.
Supporting quotations
Capital One Shopping reserves the right to modify the terms and conditions of the Shopping Rewards Program at any time without notice, including, but not limited to, modifying offers (including Incentive Bonus offers), Shopping Rewards redemption values, or conditions for receiving or redeeming Shopping Rewards.
In addition, we may alter, change, or terminate the Capital One Shopping Rewards Program at any time without notice.
Price, exchangeability, and availability of Shopping Rewards are determined by us in our sole discretion and are subject to change without notice.
Not stated here
The terms do not say what happens to an unredeemed Rewards balance if the program is terminated.
Charges & Financial Obligations · Company practice
Rewards may be taxable, you pay any tax, and Capital One Shopping may report or withhold
Shopping Rewards you receive may be subject to tax, and paying it is your sole responsibility. Capital One Shopping may give you and the relevant government or tax authority information about Rewards you receive or redeem, and you agree to provide the information it needs to meet its reporting or withholding obligations. It may withhold tax from Rewards or redemptions where the law requires.
Supporting quotations
SHOPPING REWARDS THAT YOU RECEIVE MAY BE SUBJECT TO TAX, THE PAYMENT OF WHICH IS YOUR SOLE RESPONSIBILITY.
Capital One Shopping may provide you and/or the appropriate government agency or taxing authority with information related to any Shopping Rewards you receive or redeem in connection with the Services.
You agree to provide Capital One Shopping with all required information to assist Capital One Shopping in complying with its reporting or withholding obligations.
Capital One Shopping may withhold any tax from any Shopping Rewards or redemption of Shopping Rewards as required by applicable law.
Qualifications & exceptions
Section 6.6 requires a Social Security Number or ITIN once Incentive Bonus Rewards reach an unstated threshold.
Charges & Financial Obligations · Restriction or exception
Displayed prices are estimated full retail prices that can change, and pricing errors may be corrected without notice
Unless noted otherwise, a price shown for a product or service available through Capital One Shopping is the estimated full retail price of the item itself. Prices can change, and Capital One Shopping has no control over price changes made by Merchants or other third parties. You are responsible for checking the information, including the current and correct price, before you buy. If there is a pricing error, Capital One Shopping may correct it on the Services without notice.
Supporting quotations
Except where noted otherwise, the price displayed for a product or service made available for purchase via Capital One Shopping represents the estimated full retail price listed for the applicable product or service itself.
Please note that pricing information displayed on the Services is subject to change, and that we have no control over pricing adjustments made by third parties, including Merchants.
You are solely responsible for verifying the accuracy of information (including the current and correct price) before making purchasing decisions.
In the event of a pricing error, Capital One Shopping expressly reserves the right to correct the error on the Services without notice.
Qualifications & exceptions
Section 21.1 disclaims liability for pricing and product-description errors, including errors caused by Capital One Shopping's negligence.
Charges & Financial Obligations · Company commitment
Stock and delivery information is a reasonable-effort estimate with no guarantee
When shopping with the Shopping extension you will often see shipping and return options at different prices. Capital One Shopping says it will make a reasonable effort to give accurate information on stock availability, estimated shipping dates and delivery times, but makes no guarantees about them.
Supporting quotations
When shopping for products while using Shopping, you will often have a choice of various shipping and return options that may be offered for different prices.
We will make a reasonable effort to provide you with accurate information with respect to inventory availability, estimated shipping dates, and product delivery timeframes, but we make no guarantees with respect to such matters.
Charges & Financial Obligations · Restriction or exception
You are responsible for taxes and charges on purchases, and tax recovery charges may differ from tax actually paid
You are solely responsible for working out and paying the government taxes, fees and service charges from a transaction made through the Shopping extension. Except where the law requires, Capital One Shopping does not collect, report, pay or remit those taxes and does not collect taxes on purchased products for remittance to tax authorities. The section describes “tax recovery charges” on purchased products as recovering the estimated sales tax that Capital One Shopping must pay to the Merchant, says Merchants invoice it for certain charges including tax, and says Merchant sellers remit the taxes. Capital One Shopping is not a co-vendor with the Merchant. The tax it actually pays a Merchant can differ from the tax recovery charge, depending on rates, delivery location and taxability at the time of shipment.
Supporting quotations
YOU ARE SOLELY RESPONSIBLE FOR DETERMINING AND PAYING THE APPROPRIATE GOVERNMENT TAXES, FEES, AND SERVICE CHARGES RESULTING FROM A TRANSACTION OCCURRING THROUGH SHOPPING.
WE ARE NOT RESPONSIBLE FOR COLLECTING, REPORTING, PAYING, OR REMITTING TO YOU ANY OF THOSE TAXES, FEES, OR SERVICE CHARGES, EXCEPT AS MAY OTHERWISE BE REQUIRED BY LAW.
THE TAX RECOVERY CHARGES ON PURCHASED PRODUCTS ARE A RECOVERY OF THE ESTIMATED SALES TAXES THAT CAPITAL ONE SHOPPING IS REQUIRED PAY TO THE APPLICABLE MERCHANT FOR TAXES DUE ON THE PURCHASED PRODUCT.
MERCHANT SELLERS ARE RESPONSIBLE FOR REMITTING APPLICABLE TAXES TO THE APPLICABLE TAXING JURISDICTIONS. CAPITAL ONE SHOPPING DOES NOT ACT AS A CO-VENDOR WITH THE APPLICABLE MERCHANT FOR ANY PARTICULAR PURCHASED PRODUCT.
THE ACTUAL TAX AMOUNTS PAID BY CAPITAL ONE SHOPPING TO MERCHANT SELLERS MAY VARY FROM THE TAX RECOVERY CHARGE AMOUNTS
Not stated here
The terms do not say which purchases carry a tax recovery charge; section 3.4 says Capital One Shopping does not sell goods directly, so how a purchase through Shopping leads to Capital One Shopping paying a Merchant is not explained.
Whether the difference between a tax recovery charge and the tax actually paid is refunded or kept is not stated.
Legal Rights & Agreement Rules · Procedure
The terms and Privacy Policy can change at any time, and continuing to use the Services means you accept
Capital One Shopping may change these terms or the Privacy Policy at any time. Notice of a material change is given by posting a new version or a change notice on its websites. If you do not agree to a change, or at any time find the terms or Privacy Policy unacceptable, you must uninstall and stop using the Services immediately. Using the Services after a change takes effect counts as accepting it, and it is your responsibility to review the terms and Privacy Policy periodically.
Supporting quotations
CHANGES TO OUR SERVICES AND TERMS
CAPITAL ONE SHOPPING RESERVES THE RIGHT TO CHANGE THESE TERMS OR THE PRIVACY POLICY AT ANY TIME.
Notice of any material change will be given by the posting of a new version or a change notice on the Sites.
you must uninstall and discontinue all use of and access to the Services immediately, and refrain from using them thereafter
Use of the Services after the effective date of a modification constitutes your acceptance of any modified Terms or the Privacy Policy.
It is your responsibility to review these Terms and the Privacy Policy periodically.
Qualifications & exceptions
Notice is by posting on the websites only; no direct notice to you is promised for changes to these terms generally.
Changes to the arbitration agreement follow section 31.13 instead: advance written notice and a 30-day window to reject the change.
Content & IP Rights · Permission or license
You get a personal, revocable license to install and use the extensions and app, and may not reverse engineer them
The software behind the Services is Capital One Shopping's copyrighted, trade-secret and patent-protected technology. As long as you follow these terms, you get a personal, non-commercial, non-exclusive, non-transferable, revocable license to download, install and use the browser extensions and/or Mobile App on devices you control, and to use the software only for that. All other rights are reserved. You may not copy, modify, distribute, reverse engineer, decompile or disassemble the software, except that you may make one backup copy. You may not use it commercially other than for shopping for or buying products or services through the Services, or transfer, sell or license it to anyone without Capital One Shopping's prior written consent.
Supporting quotations
Subject to your compliance with these Terms, and in consideration of your promises reflected in these Terms, Capital One Shopping grants you a personal, non-commercial, non-exclusive, non-assignable, non-sublicensable, non-transferable, revocable license to download, install, and use the Browser Companions and/or Mobile App to and on devices controlled by you
All rights not expressly granted to you by the foregoing sentence are reserved by Capital One Shopping.
you may not copy, modify, distribute, reverse engineer, decompile, or disassemble the Software or any other technology relating to the Browser Companions or Mobile App, except that you may make one copy of the Software for back-up purposes
You may not use the Software for any commercial purpose other than shopping for or purchasing products or services in connection with the Services and as permitted hereunder, and you may not transfer, sell, assign, license, or convey it to another party without Capital One Shopping’s prior written consent.
Qualifications & exceptions
The license is revocable; under 9.4 any unauthorized use ends it and may lead to termination of your account.
Legal Rights & Agreement Rules · Restriction or exception
The Services may have errors, delays or outages and are not guaranteed to be available
Whether the Services are available and work properly depends on software, hardware and networks, some provided by third parties, which are not fault-free. Capital One Shopping makes no guarantee that the Services will be error-free, run without disruption, delays or imperfections, or be accessible or available at all times.
Supporting quotations
The availability and functionality of the Services depend on various factors, including software, hardware and communication networks, which may be provided by third parties. These factors are not fault free.
Capital One Shopping makes no guarantees that the Services will always be error-free, or that they will function without disruption, delays, or imperfections, or that they will be accessible, or available at all times.
Content & IP Rights · User right or choice
Third-party components keep their own licenses, which may give you broader rights
The software you download may include third-party components provided under their own license terms. You may use them with the Services consistently with these terms, but you may have broader rights under those third-party licenses, and these terms do not intend to restrict your use of the third-party software further.
Supporting quotations
The Software you download consists of a package of components, which may include certain third-party software (“Third-Party Software”) provided under separate license terms (the “Third-Party Terms”).
you may have broader rights under the applicable Third-Party Terms and nothing in these Terms is intended to impose further restrictions on your use of the Third-Party Software
Not stated here
Which third-party components and licenses are included is not listed in these terms.
Content & IP Rights · Restriction or exception
Personal use only: no resale, framing or hidden use of the brand, and misuse ends the license
Capital One Shopping gives you a limited license to make personal use of the browser extensions and Mobile App, as long as you follow these terms. The license excludes reselling, modifying or commercially using any part of the Services, and making derivative works of, distributing or copying the extensions or app, except as these terms expressly allow. Without express written consent you may not frame its trademarks, logos or other proprietary information, or use meta tags or other hidden text with its name or trademarks. Any unauthorized use ends this license and may lead to termination of your account.
Supporting quotations
Capital One Shopping grants to you a limited license to make personal use of the Browser Companions and Mobile App.
This license expressly excludes, without limitation, any resale, modification, or commercial use of the Services or any portion thereof as well as making any derivative works based upon or distributing or copying the Browser Companions or Mobile App, except as expressly permitted in these Terms.
You may not frame or use framing techniques to enclose any trademark, logo, or other proprietary information of Capital One Shopping or our affiliates without our express written consent. You may not use any meta tags or any other “hidden text” using the name or trademarks of Capital One Shopping or our affiliates without our express written consent.
Any unauthorized use terminates the permission or license granted by Capital One Shopping in this paragraph and may lead to termination of your User Account.
Qualifications & exceptions
The same paragraph lets Capital One Shopping withhold Rewards and features if the Shopping extension or Mobile App is not installed (see the redemption card).
Content & IP Rights · Restriction or exception
You may not copy, scrape, automate, frame, resell or interfere with the Services or their content
You must follow all applicable laws when using the Services. Unless the law expressly allows it or a feature of the Services enables it, you must not, and must not let anyone else: store, copy, modify or distribute content from the Services; compile it into a database; use robots, spiders, scripts, redirects or manual processes to monitor, copy or resell content or to mimic purchases; frame or incorporate the Services into another site or service; copy, sell or commercially exploit any part of the Services, including by displaying third-party ads; circumvent digital rights management or security features; use the Services in a way that may threaten their integrity, performance or availability; remove proprietary notices; include another person's personal or identifying information in your User Content without their explicit consent; or otherwise try to interfere with the Services.
Supporting quotations
You must comply with all applicable laws when using our Services.
Except as may be expressly permitted by applicable law or expressly enabled by a feature of the Services, you will not, and will not permit anyone else to:
(iii) use any automated tool (including but not limited to robots, spiders, scripts, and redirects) or manual process to utilize, monitor, store, copy, modify, distribute, or resell any content from or mimic purchases on the Services
(vi) circumvent or disable any digital rights management, usage rules, or other security features of the Services, or any content available on or through the Services
(ix) include any personal or identifying information about another person in your User Content (defined below) without that person’s explicit consent
(x) otherwise attempt to interfere with the proper functioning of the Services
Qualifications & exceptions
Using automation or scraping is also listed in 6.8 as grounds to cancel Rewards or terminate the account.
Account & Service Control · Restriction or exception
No misrepresenting who you are, Services information is for shopping only, and competitor accounts can be deleted
You must not falsely state or misrepresent your identity or your affiliation with any person or entity. Without Capital One Shopping's express written permission, you may use information obtained through the Services only for shopping or blocking ads. Capital One Shopping may delete, without notice, any account it determines may be associated with domains owned by, operated by or affiliated with its competitors.
Supporting quotations
You are prohibited from falsely stating or otherwise misrepresenting your identity or affiliation with any person or entity.
You are prohibited from using any information obtained via the Services for any purpose other than shopping for products or services or blocking advertisements without the express written permission of Capital One Shopping.
We reserve the right to delete without notice any accounts that we determine may be associated with domains owned by, operated by, or affiliated with our competitors.
Qualifications & exceptions
The deletion standard is that an account “may be” associated with a competitor's domain, as determined by Capital One Shopping.
Data Access & Collection · Permission or license
The extensions and app collect and share the pages you visit, prices, coupons and loyalty credits
By using the browser extensions and Mobile App, you authorize and direct Capital One Shopping to act on your behalf to collect, use, share and store information from third-party websites and loyalty program providers you show interest in while you browse. This includes, but is not limited to, the pages you visit, product descriptions, pricing and shipping information, coupons and discounts, and loyalty program credits or other purchase incentives you earn. It retains and shares this information with Merchants and other users of the Shopping extension and app to run and improve parts of the Services, and may share price information and coupon codes with third parties. It says it will not specifically identify you to third parties when it shares this information.
Supporting quotations
you are authorizing and directing us to act on your behalf to collect, use, share, and store information from third-party websites and loyalty program providers for which you demonstrate interest during your activities on the Internet
This information includes, but is not limited to, pages visited, product descriptions, pricing and shipping information, coupons and other discounts, and loyalty program credits or other purchase incentives earned
in order to retain and share that information with Merchants and other users of the Shopping Browser Companion and Mobile App to perform and improve certain portions of the Services
We may use this information to improve certain portions of the Services, including by sharing the price information and coupon codes with third parties, but Capital One Shopping will not specifically identify you to third parties when we share such information with them.
Qualifications & exceptions
The list of information is open-ended (“includes, but is not limited to”).
The no-identification statement covers sharing this browsing information with third parties; section 18.1 separately lets Capital One Shopping identify you to third parties if it determines you breached the terms.
How this information is handled in detail is governed by the Privacy Policy, which is not supplied.
Not stated here
What counts as a website you “demonstrate interest” in is not defined.
Whether information shared with Merchants and other users is de-identified is not stated; the no-identification statement is made for third parties.
Use & Processing · Restriction or exception
Adblock may not block every ad, sites may detect it, and you can switch it off per site
The Adblock extension tries to block ads, pop-ups, banners, native placements and other sponsored content on certain sites, except as described in the terms. By using the Services you accept that its blocking may vary by website, that some websites may detect it and change your browsing experience, and that some ads cannot be removed; Capital One Shopping makes no guarantee that all ads will be blocked. Once installed, you can turn Adblock on or off for individual websites.
Supporting quotations
The Adblock extension attempts to block advertisements, pop-ups, web banners, native placements, and other sponsored content on certain sites that you visit, other than as described below.
(a) Adblock’s advertisement blocking performance may vary by website, (b) some websites may be able to detect the presence of Adblock and change the browsing experience accordingly, and (c) there may also be certain advertisements that Adblock is not able to remove and we can make no guarantee as to whether all ads will be blocked
Once you install the Adblock extension, you will have the ability to enable Adblock on/off on individual websites according to your preference.
Use & Processing · Restriction or exception
Adblock does not block Capital One Shopping's own promotions and may itself be used to show its marketing
Capital One Shopping may present advertisements through the Adblock extension, or by email or other channels, marketing its other products such as the Shopping extension. Adblock will not block Capital One Shopping Promotions, so that you can keep earning Shopping Rewards, and will not interfere with other extensions you have installed, including savings tools such as the Shopping extension. Those other extensions may show temporary displays on websites, which you manage through those extensions. This is the exception the general Adblock description refers to with “other than as described in these Terms”.
Supporting quotations
ADBLOCK SPECIFICS
We may choose to present advertisements through the Adblock extension or via email or other communication channels marketing other Capital One Shopping experiences, like the Shopping extension.
Adblock will not block Capital One Shopping Promotions so that you can continue to receive Shopping Rewards for completing certain actions or activities.
Adblock will not interfere with the operations of other extensions that you may have installed on your browser (including savings tools such as the Capital One Shopping extension).
Other extensions that you may have installed on your browser may cause temporary displays to appear on the website you are visiting; you can manage those displays through those other extensions.
other than as described in these Terms
Qualifications & exceptions
Section 19.3 adds that, even if you opt out of certain marketing, Capital One Shopping may market its own and other companies' products on its Sites.
You may post reviews and comments only if you created them or have permission, and public areas are not private
Users may be allowed to post comments, product reviews or other information to the Services (User Content). You agree to upload only content you created yourself or have the copyright owner's permission to upload. Posts in chat areas, forums, bulletin boards, communities, product reviews and other public or common areas are not private, so take care before including your personal information.
Supporting quotations
users may be permitted to post comments, product reviews, or otherwise provide information to the Services (“User Content”)
You agree that you will not upload User Content to the Services unless you have created that content yourself or you have permission from the copyright owner to do so.
Communications in chat areas, forums, bulletin boards, communities, product reviews, or other public or common areas of the Services are not private communications. You should use caution when submitting any User Content that contains your personal information to a public or common area of the Services.
Content & IP Rights · Permission or license
You give Capital One Shopping a perpetual, irrevocable, sublicensable license to anything you post, and to your name
For any User Content you upload, you grant Capital One Shopping and its subsidiaries, affiliates and successors a worldwide, non-exclusive, royalty-free, perpetual, irrevocable, transferable and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, make derivative works of, distribute and publicly perform and display it in any media in connection with the Services or its business, including to promote the Services. They may also use the name you submit with the content. You keep your rights in your content, subject to this license. Capital One Shopping may, in line with the Privacy Policy, keep and use non-personally identifiable data derived from your content. You promise your content is original (or used with permission) and does not infringe anyone's copyright, trademark, privacy, publicity or other rights.
Supporting quotations
a worldwide, non-exclusive, royalty-free, fully-paid, perpetual, irrevocable, transferable, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, prepare derivative works of, distribute, publicly perform, and publicly display that User Content throughout the world in any media in connection with the Services or Capital One Shopping's business, including without limitation for promoting the Services
the right to use the name that you submit in connection with your User Content, if we choose
You retain all rights in your User Content, subject to the rights granted to Capital One Shopping in these Terms.
Capital One Shopping may, in accordance with the Privacy Policy, retain in our systems and use non-personally identifiable data that is derived from your User Content.
You represent and warrant that all User Content that you may post to the Services shall be your wholly original material (except for material that you are using with the permission of its owner), and does not infringe or violate any copyright, trademark, or other rights of any third party including without limitation any rights of privacy or publicity.
Qualifications & exceptions
The license is irrevocable, so it does not end if you delete the content or close your account.
Content & IP Rights · Restriction or exception
Prohibited content includes unlawful, defamatory or harmful material and ads for competing products
You agree not to post or distribute through the Services material that is false, misleading, unlawful, obscene, defamatory, threatening, harassing or hateful; encourages criminal conduct or civil liability; breaches anyone's rights, including privacy or publicity; contains corrupted or harmful files; advertises products or services competing with Capital One Shopping's or its partners', as Capital One Shopping decides in its sole discretion; or that Capital One Shopping, in its sole judgment, finds objectionable, restricts others' use of the Services, or may expose it, its affiliates, Merchants or users to harm or liability.
Supporting quotations
(a) is false, misleading, unlawful, obscene, indecent, lewd, pornographic, defamatory, libelous, threatening, harassing, hateful, inflammatory, abusive, abusive, or inflammatory
(e) advertises products or services competitive with Capital One Shopping’s or our partners’ products and services, as determined by Capital One Shopping in our sole discretion
(f) in Capital One Shopping’s sole judgment, is objectionable, restricts or inhibits any person or entity from using or enjoying any portion of the Services, or which may expose Capital One Shopping, our affiliates, Merchants, or users to harm or liability of any nature
Qualifications & exceptions
Under the next paragraph of the User Content section, Capital One Shopping may remove or edit any User Content at any time for any reason without notice.
Content & IP Rights · Restriction or exception
Capital One Shopping may remove or edit any user posts at any time and takes no responsibility for them
Capital One Shopping has no obligation to screen, edit or monitor User Content, but it has absolute discretion to remove, screen, edit or disable any User Content at any time, for any reason, without notice. You may come across User Content that is offensive, indecent, objectionable or inaccurate. Capital One Shopping takes no responsibility or liability for any User Content, including loss of or damage to your own User Content.
Supporting quotations
Although Capital One Shopping has no obligation to screen, edit, or monitor any User Content, Capital One Shopping reserves the right, and has absolute discretion, to remove, screen, edit, or disable any User Content at any time and for any reason without notice.
You understand that by using the Services, you may be exposed to User Content that is offensive, indecent, objectionable, or inaccurate.
We take no responsibility and assume no liability for any User Content, including any loss or damage to any of your User Content.
Account & Service Control · Restriction or exception
Merchant representatives may use the Services only for limited business purposes and cannot earn Rewards
Authorized representatives of Merchants and other businesses may make limited commercial use of the Services only to show their products or services to users, check information about their online offers shown through the Services, or give feedback to Capital One Shopping. That use exists only to help offer Merchant products to individual users. Merchants, businesses and their representatives may not buy through the Services and cannot earn or accumulate Shopping Rewards. If you use the Services for a Merchant or business, you promise you are authorized to bind it to these terms, and you bind it to them.
Supporting quotations
MERCHANT CONTENT AND USE OF SERVICES BY MERCHANTS
Limited commercial use of the Services is permitted by authorized representatives of Merchants and business interests solely to: display their products or services to our users; verify information about relevant online offerings made available to our users via the Services; or provide feedback to Capital One Shopping about the Services.
Merchant and business interest use of the Services is made available solely to facilitate the offer for sale of Merchant or business interest products or services to individual users of the Services.
Merchants, business interests, and their representatives may not purchase products or services using the Services and are not eligible to receive or accumulate Shopping Rewards.
(a) are an authorized representative of that Merchant or business interest with the authority to bind that Merchant or business interest to these Terms and (b) are bound by these Terms on behalf of that Merchant or business interest
Qualifications & exceptions
This applies to people acting for Merchants or businesses, not to individual shoppers.
Section 23.3 gives Merchants a different dispute route: the arbitration agreement does not apply, Virginia courts have exclusive jurisdiction, and class or representative actions are excluded.
Data Access & Collection · Permission or license
Merchant representatives consent to Capital One Shopping collecting the Merchant's website content, despite site terms
If you are affiliated with or acting for a Merchant, you agree that Capital One Shopping may collect by any means, and use, keep, store and display, any information, images, text, descriptions, prices and other data that is presented on, available through or derivable from any generally available website owned, maintained by or associated with that Merchant (Merchant Content). This applies notwithstanding any agreement, website terms-of-service restriction or other provision to the contrary. You promise that your use of the Services is within your duties for that Merchant and that you have authority to consent to this on the Merchant's behalf.
Supporting quotations
If you are affiliated with or otherwise acting for a Merchant, you agree to permit Capital One Shopping to collect by whatever means, use, retain, store, and display information, images, text, descriptions, prices, and any other data in whatever form, that is presented on, available through, or derivable from any generally available website owned or maintained by, or otherwise associated with that Merchant (“Merchant Content”), notwithstanding any agreements, terms-of-service restrictions, or other provisions to the contrary.
You represent and warrant that your use of the Services is within the scope of your duties with respect to the Merchant with which you are affiliated or associated, and that you have authority to consent effectively on behalf of the Merchant to our collection, use, retention, storage, and display of any and all such Merchant Content.
Qualifications & exceptions
The consent is given through the representative's own use of the Services, backed by the representative's promise that they have authority to consent for the Merchant.
Content & IP Rights · Permission or license
Merchants grant a perpetual, irrevocable license to their content and can have it removed or edited at any time
For all Merchant Content of the Merchant you are affiliated with, you grant Capital One Shopping and its subsidiaries, affiliates and successors a worldwide, non-exclusive, royalty-free, perpetual, irrevocable, transferable and fully sublicensable right to use, reproduce, modify, publish, make derivative works of, distribute and publicly display it in any media in connection with the Services or its business, including for promotion, and to use the Merchant's name with it. The Merchant keeps its rights subject to this license and promises its content is original or used with permission and does not infringe others' rights. Capital One Shopping has no duty to monitor Merchant Content, but may remove, screen, edit or disable it at any time for any reason without notice, and takes no responsibility or liability for it, including its loss or damage.
Supporting quotations
For any and all Merchant Content of the Merchant with which you are affiliated, you grant us and our subsidiaries, affiliates, and successors: (a) a worldwide, non-exclusive, royalty-free, fully-paid, perpetual, irrevocable, transferable, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, prepare derivative works of, distribute, publicly perform, and publicly display that Merchant Content
the right to use the Merchant’s name in connection with the Merchant Content, if we choose
The applicable Merchant retains all rights in its Merchant Content, subject to the rights granted to Capital One Shopping in these Terms.
Such Merchant represents and warrants that all Merchant Content that it may provide shall be its wholly original material
Although Capital One Shopping has no obligation to screen, edit, or monitor any Merchant Content, Capital One Shopping reserves the right and has absolute discretion to remove, screen, edit, or disable any Merchant Content at any time and for any reason without notice.
We take no responsibility and assume no liability for any Merchant Content, including any loss or damage to any Merchant Content.
Qualifications & exceptions
Users may be exposed to Merchant Content that is offensive, objectionable or inaccurate.
Legal Rights & Agreement Rules · Restriction or exception
Third-party content and opinions are not Capital One Shopping's, and it is not liable for your reliance on information
Content on the Services, including other users' content, is licensed to Capital One Shopping by its owners (Licensed Content) and protected by intellectual property law. Opinions, advice, statements, offers or other information in Licensed Content belong to their authors or producers, not to Capital One Shopping, Capital One (Capital One, N.A. and its affiliates) or their staff, partners or Affiliates. The terms say none of them will be held liable for any loss or damage caused by your reliance on any information obtained through the Services.
Supporting quotations
LICENSED CONTENT
Content on the Services, including User Content provided by other users, has been licensed to Capital One Shopping in accordance with various licensing agreements between Capital One Shopping and the persons or entities who own the rights to that content (“Licensed Content”).
Any opinion, advice, statement, service, offer, or other information that constitutes part of the Licensed Content expressed or made available via the Services are those of the respective authors or producers and not of Capital One Shopping, Capital One, or our directors, officers, employees, agents, representatives, partners, or Affiliates.
will not be held liable for any loss or damage caused by your reliance on any information obtained through the Services
“Capital One” refers to Capital One, N.A. and its affiliates and subsidiaries.
Qualifications & exceptions
The no-liability sentence covers reliance on any information obtained through the Services, not only Licensed Content.
Content & IP Rights · Context
Capital One Shopping and its licensors own the Services, and you get only the rights the terms expressly grant
Capital One Shopping, its Affiliates, and its suppliers and licensors own all rights, including intellectual property rights, in the Services. You receive only the rights expressly granted in these terms; no other rights are granted, expressly or by implication.
Supporting quotations
OWNERSHIP AND TRADEMARKS
We, our Affiliates, and our suppliers and licensors own all right, title, and interest, including all intellectual property rights, in and to the Services.
Except for those rights expressly granted in these Terms, no other rights are granted, either express or implied, to you.
Content & IP Rights · Restriction or exception
You may not use Capital One Shopping's or others' marks on the Services without written consent
“Capital One Shopping” is a trademark of Capital One Shopping, and other product, brand and company names and logos on the Services belong to their owners. Using any mark that appears on the Services without prior written consent from Capital One Shopping or the mark's owner, as appropriate, is strictly prohibited.
Supporting quotations
“Capital One Shopping” is a trademark of Capital One Shopping.
Any use of any of the marks appearing on the Services without the prior written consent of Capital One Shopping or the owner of the mark, as appropriate, is strictly prohibited.
Charges & Financial Obligations · Restriction or exception
Rewards are only a revocable license to use within the Services and remain Capital One Shopping's property
Shopping Rewards are given to you under a limited, personal, revocable, non-transferable, non-sublicensable license to use them within the Services. You have no property interest, right or title in any Shopping Rewards or other attributes of using the Services, and all Rewards remain Capital One Shopping's sole property.
Supporting quotations
Shopping Rewards obtained via the Services are provided to you under a limited, personal, revocable, non-transferable (except as specifically provided below), non-sublicensable license to use within the Services.
You have no property interest, right, or title in or to any Shopping Rewards appearing or originating in the Services or any other attributes associated with use of the Services. All Shopping Rewards remain the sole property of Capital One Shopping.
Qualifications & exceptions
Because the license is revocable and Rewards stay Capital One Shopping's property, the program-change, review and forfeiture rules (6.8, 6.9) can remove an unredeemed balance.
Not stated here
The license is “non-transferable (except as specifically provided below)”, but no later provision in the supplied text allows a transfer; section 6.7 says Rewards may not be transferred in any manner.
Legal Rights & Agreement Rules · Restriction or exception
You supply your own equipment and pay third-party access fees, and the Services can change or stop without notice
Capital One Shopping does not provide the equipment you need to use the Services, and you pay any third-party charges for access, such as internet or mobile carrier fees. It may modify or discontinue all or part of the Services, temporarily or permanently, without notice, and says it will not be liable to you or anyone else for any modification, suspension or discontinuance.
Supporting quotations
ACCESS AND MODIFICATIONS TO THE SERVICES
Capital One Shopping does not provide you with the equipment to use the Services. You are responsible for all fees charged by third parties to access and use the Services (e.g., charges by ISPs or mobile carriers).
Capital One Shopping reserves the right to modify or discontinue, temporarily or permanently, all or a part of the Services without notice.
Capital One Shopping will not be liable to you or to any third party for any modification, suspension, or discontinuance of the Services.
Account & Service Control · Restriction or exception
Capital One Shopping can suspend or end your access or account at any time, for any lawful reason, without notice
Capital One Shopping may suspend or terminate your access to the Services or your Capital One Shopping Account at any time without notice for any reason not prohibited by law. If it suspects you violated these terms, it may also pursue other legal or equitable remedies. Your rights under these terms end automatically if you fail to comply with any of them.
Supporting quotations
ACCOUNT AND SERVICES TERMINATION
We may suspend or terminate your access to the Services or your Capital One Shopping Account (if applicable) at any time without notice for any reason not prohibited by law.
If Capital One Shopping suspects that you have violated any provision of these Terms, Capital One Shopping may also seek any other available legal or equitable remedy.
Your rights under these Terms will terminate automatically if you fail to comply with any of these Terms.
Qualifications & exceptions
Termination or cancellation forfeits any Rewards balance (6.8), and Capital One Shopping disclaims liability for loss caused by termination (17.4).
Account & Service Control · User right or choice
You can stop using Adblock or Shopping at any time, and must delete the software if your account is terminated
If Capital One Shopping terminates your account, you must delete the Shopping extension and/or Mobile App from your devices. You can stop using Adblock at any time by deleting the Adblock extension, and stop using Shopping at any time by closing your Capital One Shopping Account and deleting the Shopping extension and/or Mobile App.
Supporting quotations
If you have a Capital One Shopping Account that we choose to terminate, you must destroy or delete the Shopping Browser Extension and/or the Mobile App in your device or personal computer.
You may terminate your use of: (a) Adblock at any time by deleting the Adblock Browser Companion from your device or personal computer; and (b) Shopping at any time by terminating your Capital One Shopping Account and deleting the Shopping Browser Extension and/or the Mobile App.
Account & Service Control · Procedure
You can delete your account in settings, but any Rewards left in it are forfeited, so redeem them first
You can close your Capital One Shopping Account from the settings page on capitaloneshopping.com or in the Mobile App by clicking the account deletion button and completing the prompts. Deleting your account means you voluntarily forfeit any Shopping Rewards still in it; to avoid losing them, redeem them for e-gift cards before deleting. For uninstalling the extension or other software, see the software's Help information or email the address in section 30.
Supporting quotations
you may terminate your Capital One Shopping Account by navigating to the settings page on capitaloneshopping.com or in the Mobile App, clicking the relevant account deletion button, and satisfying any subsequent prompts
If you choose to delete your Account with us, you are voluntarily forfeiting any Shopping Rewards that are still in your Account. To avoid losing any Rewards you have earned via Shopping, you must redeem them for e-gift cards before deleting your Account.
please see the “Help” information available via the applicable Software or contact us at the email address listed in Section 30
Qualifications & exceptions
Redeeming requires the $5.00 minimum balance and verification (6.6), so a balance below the minimum cannot be redeemed before deletion.
Not stated here
Section 30 gives a web form and an email address; the email address is not readable in the saved text.
Legal Rights & Agreement Rules · Restriction or exception
Your obligations continue after you stop, and Capital One Shopping is not liable for losses from termination
You remain solely responsible for all obligations related to your use of the Services even after you stop using them. Neither Capital One Shopping nor its Affiliates, licensors, suppliers or vendors are liable to you or anyone else for any loss caused by ending the Services or your access, including damage or loss to data, computers, systems or networks.
Supporting quotations
You remain solely liable for all obligations related to use of the Services, even after you have stopped using the Services.
Neither Capital One Shopping nor any of our Affiliates, licensors, suppliers, or vendors is liable to you or to any third party for any loss caused by any termination of the Services or termination of your access to the Services
Security & Safeguards · Restriction or exception
Capital One Shopping may monitor use, and on a breach may suspend or end your account or identify you to third parties
Capital One Shopping may monitor the Services for violations of these terms. You agree not to bypass the monitoring, that it will not be liable for monitoring, and that nothing it says or does waives its right to monitor. If it determines you breached these terms, it may immediately and without notice suspend or terminate your account, identify you to third parties or take legal action, in addition to its other remedies.
Supporting quotations
BREACH OF THESE TERMS
Capital One Shopping may monitor the Services for violations of these Terms, and you agree (a) not to bypass monitoring, (b) that Capital One Shopping will not be liable for monitoring, and (c) nothing Capital One Shopping says or does waives our rights to monitor the Services.
If Capital One Shopping determines that you have breached these Terms, it may, and without limiting any of our other remedies, immediately and without notice, suspend your account, terminate your account, identify you to third parties, or take legal action.
Not stated here
Which third parties you may be identified to is not stated.
Cross-references
contrast (model-proposed): The extensions and app collect and share the pages you visit, prices, coupons and loyalty credits — contrast: Section 10.1 says Capital One Shopping will not specifically identify you to third parties when sharing browsing-derived price and coupon information, while 18.1 lets it identify you to third parties if it determines you breached the terms. The statements cover different situations.
Legal Rights & Agreement Rules · Restriction or exception
You are liable for breaches by anyone acting for you, and Capital One Shopping intends to cooperate with law enforcement
You are liable for breaches of these terms by you, your affiliates, consultants, agents, contractors or employees, and anyone else accessing the Services on your behalf, directly or indirectly. Capital One Shopping says it intends to cooperate fully with law enforcement investigating any violation of these terms or of applicable law.
Supporting quotations
You agree that you will be liable for breaches of these Terms by you or by your affiliates, consultants, agents, contractors, or employees and anyone else accessing the Services on your behalf (directly or indirectly).
Capital One Shopping intends to cooperate fully with any law enforcement officials or agencies in the investigation of any violation of these Terms or of any applicable laws.
Legal Rights & Agreement Rules · Restriction or exception
Capital One Shopping does not monitor, endorse or guarantee the accuracy of third-party links and content
The Services may contain links to and content from third parties, including User Content and Merchant Content. Capital One Shopping does not monitor, endorse, adopt or control any of it, takes no responsibility for updating or reviewing it, and makes no guarantee of its accuracy or completeness.
Supporting quotations
THIRD-PARTY CONTENT AND MARKETING
The Services may contain links to Web pages and content of third parties (“Third-Party Content”), including User Content, Merchant Content, and other third-party content, as a service to those interested in this information.
We do not monitor, endorse, or adopt, or have any control over any Third-Party Content. We undertake no responsibility to update or review any Third-Party Content and can make no guarantee as to its accuracy or completeness.
Qualifications & exceptions
Section 19.2 adds that you use Third-Party Content at your own risk and release Capital One Shopping from liability arising from it.
Legal Rights & Agreement Rules · Restriction or exception
Third-party sites have their own terms, and you release Capital One Shopping from liability for third-party content
If you follow a link or otherwise leave the Services, third-party terms and policies may apply to you, and you should review them, including their privacy and data-gathering practices. Capital One Shopping makes no representation or warranty that links or other websites are secure or free of viruses or data corruption, and it will not and cannot censor or edit Third-Party Content. By using the Services you expressly release Capital One Shopping and its Affiliates from all liability arising from your use of Third-Party Content, which you access and use at your own risk.
Supporting quotations
if you follow a link or otherwise navigate away from the Services, please be aware that you may also be subject to third-party terms and policies
We make no representation or warranty as to the security of links to other websites, including Third-Party Content, nor do we make any representation or warranty as to whether such links or such other websites, including Third Party Content, are free of viruses or other forms of data corruption.
By using the Services, you expressly relieve us and our Affiliates from any and all liability arising from your use of Third-Party Content. You access and use Third-Party Content at your own risk.
Use & Processing · Permission or license
Even if you opt out of some marketing, Capital One Shopping may advertise its own and others' products on its Sites
Whatever marketing offers you have opted out of, by using the Services you agree that Capital One Shopping may market its own services and other companies' products and services directly on its Sites through banner ads, hyperlinks and similar marketing devices.
Supporting quotations
Regardless of whether you have chosen to opt out of certain marketing offers from Capital One Shopping, by using the Services you agree that we may market our services and the services and products of other companies directly on our Sites through the use of banner ads, “hyper-links,” and other similar marketing devices.
Qualifications & exceptions
This covers marketing on the Sites; it does not say opt-outs are ignored for email or other channels.
Legal Rights & Agreement Rules · Restriction or exception
The Services are provided “as is”, at your own risk, with all warranties disclaimed
You use the Services at your sole risk, and they are provided “as is” and “as available”. Capital One Shopping and its affiliates, licensors, suppliers and distributors disclaim all express and implied warranties, including merchantability, fitness for a particular purpose, title and non-infringement. Capital One Shopping does not warrant uninterrupted operation, that data sent to or by you will be accurate, complete, uncorrupted or timely, that the Services will be available at any particular time or place or be secure, that defects will be fixed, or that the Services are free of viruses or other harmful components. Some states do not allow implied warranties to be disclaimed, so this may not apply to you and you may have other rights that vary by state.
Supporting quotations
DISCLAIMER OF WARRANTIES
YOUR USE OF THE SERVICES IS AT YOUR SOLE RISK.
THE SERVICES ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS.
EXPRESSLY DISCLAIM ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.
CAPITAL ONE SHOPPING DOES NOT WARRANT UNINTERRUPTED USE OR OPERATION OF THE SERVICES OR THAT ANY DATA SENT BY OR TO YOU WILL BE ACCURATE, COMPLETE, TRANSMITTED IN UNCORRUPTED FORM, OR TRANSMITTED WITHIN A REASONABLE AMOUNT OF TIME.
CAPITAL ONE SHOPPING DOES NOT WARRANT THAT THE SERVICES WILL BE AVAILABLE AT ANY PARTICULAR TIME OR LOCATION; THAT THE SERVICES WILL BE SECURE; THAT ANY DEFECTS OR ERRORS WILL BE CORRECTED; OR THAT THE SERVICES ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.
SOME JURISDICTIONS MAY PROHIBIT A DISCLAIMER OF IMPLIED WARRANTIES, SO THE ABOVE EXCLUSION MAY NOT APPLY TO YOU, AND YOU MAY HAVE OTHER RIGHTS THAT VARY FROM STATE TO STATE.
Legal Rights & Agreement Rules · Restriction or exception
Liability for its own negligence is disclaimed, and your only remedy is to ask for a fix or stop using the Services
Capital One Shopping and its affiliates, licensors, suppliers and distributors expressly disclaim liability for losses or harm you suffer through their negligence. If the Services have a deficiency, error or inaccuracy, your only remedy is to ask Capital One Shopping to correct it and, if it does not, to stop using the Services. You are solely responsible for any delay or loss resulting from your access or use, including loss or harm to your computer or mobile device.
Supporting quotations
CAPITAL ONE SHOPPING AND OUR AFFILIATES, LICENSORS, SUPPLIERS, AND DISTRIBUTORS EXPRESSLY DISCLAIM ANY LIABILITY FOR LOSSES OR OTHER HARM THAT YOU MAY INCUR THROUGH OUR NEGLIGENCE.
YOUR SOLE REMEDY IN THE EVENT OF ANY DEFICIENCY, ERROR, OR INACCURACY IN THE SERVICES SHALL BE TO REQUEST THAT CAPITAL ONE SHOPPING CORRECT THE MATTER OR, IF CAPITAL ONE SHOPPING FAILS TO DO SO, TO DISCONTINUE YOUR USE OF THE SERVICES.
YOU WILL BE SOLELY RESPONSIBLE FOR ANY DELAY OR LOSS OF ANY KIND THAT RESULTS FROM YOUR ACCESS OR USE OF THE SERVICES, INCLUDING ANY LOSS OR HARM TO YOUR COMPUTER OR MOBILE DEVICE.
Qualifications & exceptions
The warranty disclaimers sit with a note that some states do not allow implied warranties to be disclaimed, and the damages limits with a note that some states do not allow excluding consequential or incidental damages.
Charges & Financial Obligations · Restriction or exception
No guarantee of the lowest price, and no responsibility for third-party products or your transactions with Merchants
Whatever the Services say or imply, Capital One Shopping does not guarantee that products or services offered through parts of the Services are sold at the lowest price, or with the most favorable shipping and handling fees or times. It does not warrant, endorse, guarantee or take responsibility for any third-party product or service advertised or offered through the Services, and is not responsible for monitoring any transaction between you and third-party providers, including Merchants and sellers.
Supporting quotations
NOTWITHSTANDING ANYTHING WRITTEN OR IMPLIED IN THE SERVICES, CAPITAL ONE SHOPPING DOES NOT GUARANTEE THAT PRODUCTS OR SERVICES OFFERED THROUGH CERTAIN PORTIONS OF THE SERVICES WILL BE SOLD AT THE LOWEST PRICE COMPARED TO ALL OTHER OFFERS OF THE SAME PRODUCTS OR SERVICES OR WITH THE MOST FAVORABLE SHIPPING AND HANDLING FEES OR SHIPMENT TIMES.
CAPITAL ONE SHOPPING DOES NOT WARRANT, ENDORSE, GUARANTEE, OR ASSUME RESPONSIBILITY FOR ANY PRODUCT OR SERVICE ADVERTISED OR OFFERED BY A THIRD PARTY THROUGH THE SERVICES
CAPITAL ONE SHOPPING IS NOT RESPONSIBLE IN ANY WAY FOR MONITORING ANY TRANSACTION BETWEEN YOU AND THIRD-PARTY PROVIDERS OF PRODUCTS OR SERVICES, INCLUDING ANY MERCHANTS OR SELLERS
Legal Rights & Agreement Rules · Restriction or exception
Product and price information may contain errors, and liability for them is disclaimed even when caused by negligence
The websites, browser extensions and other parts of the Services may contain inaccuracies or errors, including pricing errors. Capital One Shopping does not guarantee the accuracy of information and descriptions of third-party products shown through the Services, such as prices, photos and product descriptions, and disclaims all liability for errors in them, specifically including errors caused by its own negligence.
Supporting quotations
LIMITATION OF LIABILITY
The Sites, Browser Companions, and/or other portions of the Services may include inaccuracies or errors, including pricing errors.
Capital One Shopping does not guarantee the accuracy of, and disclaims all liability for, any errors or other inaccuracies relating to the information and description of the third-party products displayed in or through our Services (including, without limitation, the pricing, photographs, general product descriptions, etc.), SPECIFICALLY INCLUDING (BUT NOT LIMITED TO) ANY SUCH ERRORS OR OTHER INACCURACIES RESULTING FROM OUR NEGLIGENCE.
Charges & Financial Obligations · Restriction or exception
No liability for hacked or lost Rewards or gift cards, though lost Rewards from technical problems may be restored
Capital One Shopping has no liability for hacking or loss of your Shopping Rewards or e-gift cards, for example because your account password or email account was compromised. You release it from responsibility for maintaining or updating your Rewards balance, although it agrees to use commercially reasonable efforts to do so. If Rewards are lost because of technical or operational problems with the Services, it may replenish them once the loss is verified. It will not reimburse Rewards, or anything obtained with them, that are forfeited because you violated these terms.
Supporting quotations
We have no liability for hacking or loss of your Shopping Rewards or e-gift cards (including, by way of example, due to breach of your Capital One Shopping Account’s password security or due to your email account becoming compromised).
You absolve us of any responsibility to maintain or update your Shopping Rewards balance, but we agree to use commercially reasonable efforts to do so.
If there is a loss of Shopping Rewards in your Account due to technical or operational problems with the Services, we may replenish the lost Shopping Rewards once the loss has been verified.
We have no obligation to, and will not, reimburse you for any Shopping Rewards or any products or services obtained via Shopping Rewards that are forfeited due to your violation of these Terms.
Qualifications & exceptions
Replenishing Rewards lost to technical problems is discretionary (“may”), not promised.
Legal Rights & Agreement Rules · Restriction or exception
No indirect or consequential damages, and total liability for any claim is capped at $100
Capital One Shopping and its affiliates, licensors, suppliers and distributors will not be liable for indirect, incidental, special, consequential or exemplary damages, such as lost profits, goodwill, use or data, damage to computers or networks, or other intangible losses, resulting from your access to, use of or stopping use of the Services, even if told such damages were possible. Some states do not allow excluding or limiting consequential or incidental damages, so that limit may not apply to you. Except as the terms expressly state otherwise, their maximum total liability to you for any claim related to the Services is $100, and these limits apply even if a limited remedy fails of its essential purpose.
Supporting quotations
NEITHER CAPITAL ONE SHOPPING NOR OUR AFFILIATES, LICENSORS, SUPPLIERS, OR DISTRIBUTORS WILL BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR EXEMPLARY DAMAGES
RESULTING FROM YOUR ACCESS, USE, OR TERMINATION OF USE OF THE SERVICES
BECAUSE SOME STATES DO NOT ALLOW THE EXCLUSION OR THE LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATION MAY NOT APPLY TO YOU.
EXCEPT AS OTHERWISE EXPRESSLY SET FORTH IN THESE TERMS, THE MAXIMUM TOTAL LIABILITY OF CAPITAL ONE SHOPPING, AND OUR AFFILIATES, LICENSORS, SUPPLIERS, AND DISTRIBUTORS TO YOU FOR ANY CLAIM RELATED TO THE SERVICES, WHETHER IN CONTRACT, TORT, OR OTHERWISE, IS $100.
Legal Rights & Agreement Rules · Restriction or exception
The $100 liability cap and other limits are presented as a basic part of the bargain and apply even if a remedy fails
Except where the terms expressly say otherwise, the most Capital One Shopping and its affiliates, licensors, suppliers and distributors can owe you for any claim related to the Services, whether in contract, tort or otherwise, is $100. The terms say each limitation of liability, warranty disclaimer and damages exclusion allocates risk between the parties, is an essential basis of the bargain, and is severable from the other provisions, and that the limits apply even if a limited remedy fails of its essential purpose.
Supporting quotations
THE MAXIMUM TOTAL LIABILITY OF CAPITAL ONE SHOPPING, AND OUR AFFILIATES, LICENSORS, SUPPLIERS, AND DISTRIBUTORS TO YOU FOR ANY CLAIM RELATED TO THE SERVICES, WHETHER IN CONTRACT, TORT, OR OTHERWISE, IS $100.
EACH PROVISION OF THESE TERMS THAT PROVIDES FOR A LIMITATION OF LIABILITY, DISCLAIMER OF WARRANTIES, OR EXCLUSION OF DAMAGES IS TO ALLOCATE THE RISKS UNDER THESE TERMS BETWEEN THE PARTIES. THIS ALLOCATION IS AN ESSENTIAL ELEMENT OF THE BASIS OF THE BARGAIN BETWEEN THE PARTIES.
EACH OF THESE PROVISIONS IS SEVERABLE AND INDEPENDENT OF ALL OTHER PROVISIONS OF THESE TERMS. THE LIMITATIONS IN THIS SECTION WILL APPLY EVEN IF ANY LIMITED REMEDY FAILS OF ITS ESSENTIAL PURPOSE.
Qualifications & exceptions
The preceding paragraph notes that some states do not allow excluding or limiting consequential or incidental damages.
Not stated here
The terms do not identify which provisions count as “otherwise expressly set forth” exceptions to the $100 cap.
Legal Rights & Agreement Rules · Restriction or exception
You must defend and compensate Capital One Shopping for losses from your use of the Services or breach of the terms
You agree to indemnify, defend and hold harmless Capital One Shopping, its Affiliates and subsidiaries, their officers, directors, employees, agents, successors and assigns, and its licensors and suppliers against all losses and threatened losses, including attorney's fees, arising from or based on allegations of: your breach of these terms; your use of the Services; any claim that your use violates law; your negligent acts or omissions; and your violation of third-party rights, including intellectual property. This obligation survives termination of the terms or your account. You must cooperate in the defense, and Capital One Shopping may, at its own expense, take exclusive control of the defense. Because damage from improper use may be irreparable, it may seek equitable relief in addition to other remedies.
Supporting quotations
INDEMNITY AND ATTORNEYS’ FEES
You agree to indemnify, defend, and hold harmless Capital One Shopping, its Affiliates and subsidiaries and their respective officers, directors, employees, agents, successors, assigns, and our licensors and suppliers from and against any and all losses and threatened losses, including attorney’s fees, arising from, in connection with, or based on allegations whenever made, of any of the following: your breach of these Terms; your use of the Services; any claim that your use of the Services violates any applicable law; any claim arising out of your negligent acts or omissions; and your violation of any rights of a third party, including intellectual property rights.
This obligation will survive any termination of these Terms or of your Capital One Shopping account.
Capital One Shopping reserves the right, at its own expense, to assume the exclusive defense and control of any matter subject to indemnification by you.
Capital One Shopping is entitled to seek equitable relief in addition to all other remedies
Qualifications & exceptions
“Your use of the Services” is itself a listed trigger, so the indemnity is not limited to breaches or wrongdoing.
Legal Rights & Agreement Rules · Restriction or exception
In any dispute with Capital One Shopping over the Services or terms, you agree to pay its attorneys' fees and costs
The indemnity section also says that if you have a dispute with Capital One Shopping arising out of or in connection with your use of the Services or these terms, you agree to be responsible for paying Capital One Shopping's attorneys' fees and costs. The sentence does not limit this to disputes you lose.
Supporting quotations
In the event of a dispute with Capital One Shopping arising out of or in connection with your use of the Services or these Terms, you agree you will be responsible for paying Capital One Shopping’s attorneys’ fees and costs.
Qualifications & exceptions
The arbitration agreement has its own cost rules: on request Capital One Shopping advances arbitration costs you cannot afford, will not seek them back if you win, and the arbitrator decides reimbursement if you lose (31.6).
Not stated here
How this fee-shifting sentence relates to the arbitration agreement's own fee and cost rules (31.6, 31.8) is not explained in the terms.
Cross-references
contrast (model-proposed): Capital One Shopping advances arbitration costs you cannot afford, and does not seek them back if you win — contrast: Section 22.1 says you pay Capital One Shopping's attorneys' fees and costs in any dispute about the Services or terms, while 31.6 says Capital One Shopping will not seek repayment of advanced arbitration costs if you win and leaves reimbursement to the arbitrator if you lose. The terms do not explain how the two cost rules fit together in an arbitration.
Legal Rights & Agreement Rules · Context
Your use must follow applicable law, and unauthorized use can be prosecuted
Your use of the Services is subject to all applicable federal, state and local laws and regulations. Unauthorized use of the Services is prohibited, and violators can be prosecuted under federal and state laws.
Supporting quotations
GOVERNING LAW AND FORUM FOR DISPUTES
Your use of the Services is subject to all applicable federal, state, and local laws and regulations. Unauthorized use of the Services is prohibited, and violators can be prosecuted under federal and state laws.
Legal Rights & Agreement Rules · Procedure
Virginia law governs, and court disputes go exclusively to state and federal courts in Virginia
Virginia law, without its conflict-of-law rules, governs these terms (including Shopping Rewards) and your use of the Services. Any dispute between you and Capital One Shopping that goes to court is subject to the exclusive and mandatory jurisdiction of the state and federal courts located in Virginia.
Supporting quotations
The laws of the Commonwealth of Virginia, excluding any conflict-of-law rules that would result in the application of the laws of another jurisdiction, govern these Terms (including Shopping Rewards) and your use of the Services.
In any dispute between you and Capital One Shopping, that action will be subject to the exclusive and mandatory jurisdiction of the state and federal courts located in Virginia.
Qualifications & exceptions
For users the arbitration agreement in section 31 lets either side require binding arbitration of a Claim instead of court, and small-claims cases may be brought in small claims court; arbitration hearings take place in the federal judicial district where you live unless agreed otherwise.
The arbitration agreement itself is governed by the Federal Arbitration Act, not Virginia arbitration law (31.4).
Cross-references
contrast (model-proposed): Either side can require binding individual arbitration of a dispute instead of court, unless you opted out — contrast: Section 23.2 sends any dispute between you and Capital One Shopping to the exclusive jurisdiction of Virginia courts, while section 31.1 lets either side require binding arbitration of a Claim instead of court. Read together, Virginia courts are the forum only where arbitration is not elected, the Claim is excluded from arbitration, or you opted out.
Legal Rights & Agreement Rules · Procedure
Merchants are outside the arbitration agreement, must sue individually, and submit to Virginia courts
The arbitration agreement in section 31 does not apply to disputes between a Merchant and Capital One Shopping. If you are a Merchant, you and Capital One Shopping may bring claims against each other only individually, not as a plaintiff or class member in a class or representative proceeding. Merchant disputes are governed by these terms and Virginia law (without its conflict-of-law rules) and must be brought in the state and federal courts in Virginia, which have exclusive jurisdiction. A Merchant irrevocably submits to personal jurisdiction there and waives any inconvenient-forum defense.
Supporting quotations
Section 31 will not apply to disputes between a Merchant and Capital One Shopping.
IF YOU ARE A MERCHANT, YOU AND CAPITAL ONE SHOPPING AGREE THAT YOU AND CAPITAL ONE SHOPPING MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR OUR INDIVIDUAL CAPACITIES AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING.
In any dispute between a Merchant and Capital One Shopping, that action will be subject to the exclusive and mandatory jurisdiction of the state and federal courts located in Virginia.
If you are a Merchant, you hereby irrevocably submit to personal jurisdiction in the state and federal courts located in Virginia and waive any defense of inconvenient forum.
Qualifications & exceptions
“Section 31” is the Arbitration Agreement; its heading is unnumbered in the saved text and its subsections are numbered 31.1 to 31.14.
Legal Rights & Agreement Rules · Restriction or exception
You cannot transfer these terms, but Capital One Shopping can assign them and its Rewards obligations freely
You may not transfer or assign these terms or any rights or licenses under them. Capital One Shopping may assign them without restriction, and may assign any obligation it has regarding Shopping Rewards to any other person at any time, without recourse. Any assignment that breaks these rules is void.
Supporting quotations
ASSIGNMENT
These Terms, and any rights or licenses granted under these Terms, may not be transferred or assigned by you, but may be assigned by Capital One Shopping without restriction.
Capital One Shopping may also assign any obligation that it may have with respect to Shopping Rewards to any other person at any time, without recourse.
Any assignment attempted in violation of these Terms is void.
Not stated here
What “without recourse” means for your ability to claim Rewards from Capital One Shopping after such an assignment is not explained.
Legal Rights & Agreement Rules · Context
Not enforcing a term is not a waiver, and an invalid term does not void the rest
If Capital One Shopping does not exercise or enforce a right or term, that is not a waiver of it; a waiver is effective only if in writing and signed by Capital One Shopping. If a court finds a provision invalid, the parties agree the court should try to give effect to their intentions in that provision, and the other provisions stay in full force.
Supporting quotations
WAIVER AND SEVERABILITY OF TERMS
The failure of Capital One Shopping to exercise or enforce any right or provision of these Terms will not constitute a waiver of that right or provision. Any waiver of any provision of these Terms will be effective only if in writing and signed by Capital One Shopping.
the parties nevertheless agree that the court should endeavor to give effect to the parties intentions as reflected in the provision, and that the other provisions of these Terms shall remain in full force and effect
Qualifications & exceptions
The arbitration agreement has its own severability rule (31.12), and the class action waiver is treated separately (31.2).
Legal Rights & Agreement Rules · Permission or license
You consent to receive notices and agreements electronically, and they count as being in writing
By using the Services you consent to receive electronic communications from Capital One Shopping, such as notices about your account and information about the Services. You agree that notices, agreements, disclosures and other communications sent electronically satisfy any legal requirement, including that they be in writing.
Supporting quotations
ELECTRONIC COMMUNICATIONS
By using the Services, you consent to receiving electronic communications from us. These communications may include notices about your Account and information concerning or related to the Services.
You agree that any notices, agreements, disclosures, or other communications that we send to you electronically will satisfy any legal communication requirements, including that those communications be in writing.
Not stated here
How to withdraw consent to electronic communications is not stated.
Charges & Financial Obligations · Restriction or exception
You pay your carrier's text messaging, data and other charges for using the Services
You are solely responsible for fees charged by your telecommunications or other service provider related to your use of the Services, including text message fees and data charges.
Supporting quotations
You are solely responsible for all fees charged by your telecommunications service provider or any other service provider related to your use of the Services, including without limitation any SMS / text messaging fees, data charges, and other fees.
Content & IP Rights · Procedure
Copyright owners can send infringement notices to a designated DMCA agent with five required items
Under the Digital Millennium Copyright Act, Capital One Financial Corporation has designated an agent to receive notices of alleged copyright infringement. If you believe your work has been used in an infringing way, send a notice that includes: a description of the work; where the infringing material is, including its URL; your name, address, phone number and email; a signed statement of your good-faith belief that the use is unauthorized; and a signed statement, under penalty of perjury, that your allegations are true and that you own the copyright or are authorized to act for the owner. Notices and counter-notices go to the DMCA Agent (attn: Capital One Shopping), Capital One Services, LLC, 15000 Capital One Drive, Richmond, VA 23238, or by email.
Supporting quotations
In compliance with the Digital Millennium Copyright Act, Capital One Financial Corporation has designated an agent to receive notifications of alleged copyright infringement.
(1) a description of the work allegedly infringed; (2) a description of the location of the allegedly infringing work, including the URL; (3) your name, address, telephone number, and email address; (4) a statement signed by you that you have a good faith belief that the disputed use is unauthorized under current law; and (5) a statement signed by you that you believe, under penalty of perjury, that your allegations are true and that you are the copyright owner or acting on behalf of the copyright owner with their authorization
DMCA Notifications and Counter-Notifications must be submitted to:
DMCA Agent (attn: Capital One Shopping)
Capital One Services, LLC
15000 Capital One Drive
Richmond, VA 23238
Email: [email protected]
Not stated here
The DMCA agent's email address is not readable in the saved text; it appears only as an obfuscated placeholder.
Content & IP Rights · User right or choice
If your content was removed by mistake, you can file a counter-notice and it may be restored after 10 days
If you believe in good faith that material you posted was removed or disabled by mistake or misidentification in a DMCA takedown, you can contest it with a DMCA counter-notice that fully meets 17 U.S.C. §512(g)(3). If Capital One Shopping receives a compliant counter-notice, it will wait 10 days and then re-enable your content, unless the copyright owner sues you before then or Capital One (which the terms define as Capital One, N.A. and its affiliates, not Capital One Shopping) decides, in its sole discretion, that the content is not appropriate to include.
Supporting quotations
If you have a good faith belief that the material you posted was removed or disabled as a result of mistake or misidentification in a DMCA takedown notification, you may contest the takedown by submitting a DMCA counter notification.
The counter notification must fully comply with the requirements of 17 U.S.C. §512(g)(3).
If we receive a compliant counter notice, we will wait 10 days and then re-enable your content unless the copyright owner initiates a legal action against you before then or Capital One determines, at its sole discretion, that the content at issue is not appropriate for inclusion.
“Capital One” refers to Capital One, N.A. and its affiliates and subsidiaries.
Qualifications & exceptions
The requirements of 17 U.S.C. §512(g)(3) are cited but not reproduced in these terms.
Content & IP Rights · Restriction or exception
Repeat copyright infringers can be terminated
Capital One Shopping may terminate users it determines, in its sole discretion, to be repeat infringers, without giving up any of its other rights or remedies.
Supporting quotations
Capital One Shopping reserves the right to terminate users of its Services who are repeat infringers, as determined by Capital One Shopping in its sole discretion, without prejudice to any other rights or remedies of Capital One Shopping.
Charges & Financial Obligations · Context
For energy products, Capital One Shopping is a registered Texas electricity broker paid by Merchants
For certain energy-related products and services offered by Merchants, Capital One Shopping Holdings, LLC is a registered electricity broker with the Public Utility Commission of Texas (registration BR230315). It receives a fee from Merchants when users enroll in or buy their energy products through the Services. You can send inquiries or complaints about the Services to Capital One Shopping, and complaints about energy products and services to the Public Utility Commission of Texas's Customer Protection Division by mail, phone, fax, TTY, Relay Texas or email.
Supporting quotations
ENERGY-RELATED PRODUCTS AND SERVICES
Capital One Shopping Holdings, LLC, d/b/a Capital One Shopping, is a registered electricity broker with the Public Utility Commission of Texas (PUCT). Our broker registration number is BR230315.
We receive a fee from Merchants when users use the Services to enroll in or purchase the Merchants energy-related products and services.
You may also direct inquiries or complaints concerning energy-related products and services to the Public Utility Commission of Texas by mail: Public Utility Commission of Texas, Customer Protection Division, P.O. Box 13326, Austin, Texas 78711-3326
Not stated here
The Public Utility Commission's email address is not readable in the saved text.
Legal Rights & Agreement Rules · Context
These terms are the whole agreement about the Services and cannot be changed orally
These terms are the entire agreement between you and Capital One Shopping about your use of the Services and replace any earlier agreements about it. They cannot be modified orally.
Supporting quotations
ENTIRE AGREEMENT
These Terms are the entire agreement between you and Capital One Shopping regarding your use of the Services, and these Terms supersede and replace any prior agreements between Capital One Shopping and you regarding use of the Services. These Terms may not be modified orally.
Qualifications & exceptions
Other parts of the terms bring in outside rules: the Privacy Policy (5.1), the conditions of each Shopping Promotion and Incentive Bonus offer (6.1, 6.3, 6.4), and redemption limits stated via the Services, which control over these terms where they conflict (6.6).
Legal Rights & Agreement Rules · Restriction or exception
Capital One Shopping owes you no duties beyond the terms, and only it and its affiliates benefit as third parties
Capital One Shopping has no duties to you regarding the Services, including fiduciary duties, except those expressly stated in these terms. Apart from Capital One Shopping and its affiliates, no other person or company is a third-party beneficiary of the terms.
Supporting quotations
Capital One Shopping has no duties to you (including fiduciary duties) with respect to the Services except as expressly set forth in these Terms.
Other than Capital One Shopping, and its affiliates, no other person or company will be third party beneficiaries to the Terms.
Legal Rights & Agreement Rules · Restriction or exception
Showing a product or Merchant is not a recommendation, and you must follow third-party sites' own terms
Providing information about products or Merchants, or enabling purchases through the Services, is not a recommendation or endorsement of any product or Merchant. You are solely responsible for complying with the terms of use, terms of service and other policies of any third-party or seller site you visit or are referred to while using the Services.
Supporting quotations
THE PROVISION OF INFORMATION REGARDING PRODUCTS OR MERCHANTS IN THE SERVICES OR ENABLING PURCHASE OF PRODUCTS VIA THE SERVICES IS NOT A RECOMMENDATION OR ENDORSEMENT OF ANY PRODUCT OR MERCHANT.
YOU ARE SOLELY RESPONSIBLE FOR COMPLIANCE WITH ANY TERMS OF USE, TERMS OF SERVICE, OR OTHER AGREEMENTS OR POLICIES THAT GOVERN YOUR USE OF ANY THIRD-PARTY SITE OR SERVICE OF A SELLER THAT YOU MAY VISIT WHILE USING THE SERVICES OR TO WHICH YOU MAY BE REFERRED BY THE SERVICES.
Account & Service Control · Procedure
Customer Service is reached through a web form or by email
You can contact Capital One Shopping Customer Service by submitting the form at capitaloneshopping.com/get-help or by email. This is the contact route other sections refer to as section 30.
Supporting quotations
CUSTOMER SERVICE AND FEEDBACK
You may contact Customer Service by submitting a form at https://capitaloneshopping.com/get-help or by contacting [email protected]
Not stated here
The Customer Service email address is not readable in the saved text; it appears only as an obfuscated placeholder.
Charges & Financial Obligations · Procedure
If you think Rewards are missing you must contact Capital One Shopping, and its decision after review is final
Capital One Shopping says it strives to give Rewards to users who meet both the Shopping Promotion's terms and these terms. If you believe you should have received Rewards you did not get, you must contact it so it can evaluate your case, which may include asking for proof of purchase. Once it has fully evaluated your situation, its determination is final. It cannot guarantee you will receive Rewards after contacting it, and if that concerns you, you may prefer to return or cancel your purchase.
Supporting quotations
we strive to provide the relevant Rewards to Capital One Shopping Users who satisfy both the terms of those Capital One Shopping Promotions and these Terms
If you believe that you should have received Rewards that you did not receive, you must contact us using the above contact information so that we can evaluate.
Once we have fully evaluated your situation–including, by way of illustration, by requesting relevant proof of purchase–our determination is final.
We cannot guarantee that you will receive Rewards after contacting us, and if you have concerns about this or any other factor related to a purchase that may not be completely addressed by our review, you may prefer to return or cancel your purchase.
Qualifications & exceptions
“Final” describes Capital One Shopping's internal review; the arbitration agreement (section 31) still covers disputes about your account and use of the Services.
Returning or cancelling a purchase itself means you will not receive Purchase-Based Rewards for it (6.2).
Not stated here
No deadline for raising a missing-Rewards request is stated.
Content & IP Rights · Permission or license
Feedback you give is not confidential and Capital One Shopping may use it freely without paying you
If you give Capital One Shopping feedback about the Services, you acknowledge it is not confidential and allow Capital One Shopping to use it without restriction or payment. You grant it a non-exclusive, royalty-free, perpetual, irrevocable, transferable and fully sublicensable right to use the feedback in any manner and for any purpose.
Supporting quotations
If you provide feedback to Capital One Shopping regarding the Services (“Feedback”), you acknowledge that the Feedback is not confidential and you authorize Capital One Shopping to use that Feedback without restriction and without payment to you.
you hereby grant to Capital One Shopping a nonexclusive, royalty-free, fully-paid, perpetual, irrevocable, transferable, and fully sublicensable right to use the Feedback in any manner and for any purpose
Legal Rights & Agreement Rules · Procedure
Either side can require binding individual arbitration of a dispute instead of court, unless you opted out
Unless you reject arbitration as described in the terms, if you and Capital One Shopping have a dispute about your use of the Services, any Capital One Shopping account, or the resulting relationship, whenever it arose and including statutory claims (a “Claim”), either side may choose to resolve it by binding arbitration instead of in court. Once either side requests arbitration, the Claim must be arbitrated, except for Claims challenging the validity or enforceability of the arbitration agreement (including the class action waiver), failure to follow the Claim Notice procedure, or as the agreement otherwise provides. If arbitration is chosen, neither side can litigate the Claim in court, have a jury trial, or take part in a class or representative action, and discovery and appeal rights are limited. Even if both sides first chose to go to court, either can still elect arbitration for Claims by a new party or new Claims later raised in that lawsuit.
Supporting quotations
ARBITRATION AGREEMENT
Unless you reject arbitration in the manner described below, in the event of a dispute between you and us arising out of or relating to your use of the services provided by Capital One Shopping (the “Services”) or any Capital One Shopping account you maintain or the relationships resulting from such use or account, regardless of when that dispute arose, including, for example, a dispute based on a federal or state statute or local ordinance (“Claim”), either you or we may choose to resolve the Claim by binding arbitration, as described below, instead of in court.
Any Claim (except for a Claim challenging the validity or enforceability of this arbitration agreement, including the Class Action Waiver, the failure to comply with the Claim Notice procedure described below, or as otherwise provided in this arbitration agreement) must be resolved by binding arbitration if either party requests it.
THIS MEANS IF EITHER YOU OR WE CHOOSE ARBITRATION, NEITHER PARTY WILL HAVE THE RIGHT TO LITIGATE SUCH CLAIM IN COURT OR TO HAVE A JURY TRIAL OR PARTICIPATE IN A CLASS OR REPRESENTATIVE ACTION. ALSO DISCOVERY AND APPEAL RIGHTS ARE LIMITED IN ARBITRATION.
Even if all parties have opted to litigate a Claim in court, you or we may elect arbitration with respect to any Claim made by a new party or any new Claims later asserted in that lawsuit.
Section 31 will not apply to disputes between a Merchant and Capital One Shopping.
Qualifications & exceptions
You can reject arbitration within 30 days of the agreement's effective date or of a later modification (31.14); small-claims cases can stay in small claims court (31.3).
A written Claim Notice at least 30 days before starting arbitration is a condition precedent (31.9).
Arbitration is optional until one side elects it; it then becomes mandatory for that Claim.
Legal Rights & Agreement Rules · Restriction or exception
Arbitration is individual only: no class, representative or public injunctive relief
Except where the American Arbitration Association's Mass Arbitration Supplementary Rules apply, arbitration must be individual. Neither you nor Capital One Shopping can join or consolidate claims with other users' claims, or litigate or arbitrate as a class representative or member or as a private attorney general. The arbitrator may award injunctive relief only to the individual who asked for it and only as far as needed for that person's Claim, unless state law gives an unwaivable right to seek broader relief, and may not award class, representative or public injunctive relief. If a court decides the law does not allow these limits for a particular Claim or remedy (such as public injunctive relief), after all appeals that Claim or remedy alone is separated and may go to court, but only after the arbitrator rules on the arbitrable claims. Only a court, not an arbitrator, decides the validity, scope and effect of this class action waiver.
Supporting quotations
EXCEPT AS PROVIDED IN THE AMERICAN ARBITRATION ASSOCIATION’S MASS ARBITRATION SUPPLEMENTARY RULES WHEN APPLICABLE, ARBITRATION MUST BE ON AN INDIVIDUAL BASIS.
THIS MEANS NEITHER YOU NOR WE MAY JOIN OR CONSOLIDATE CLAIMS IN ARBITRATION BY OR AGAINST OTHER USERS OF THE SERVICES, OR LITIGATE IN COURT OR ARBITRATE ANY CLAIMS AS A REPRESENTATIVE OR MEMBER OF A CLASS OR IN A PRIVATE ATTORNEY GENERAL CAPACITY.
The arbitrator may award injunctive relief only in favor of the individual party seeking relief and only to the extent necessary to provide relief warranted by that party’s individual Claim, unless the applicable state law provides an unwaivable right to seek such relief. The arbitrator may not award class, representative, or public injunctive relief.
then after all appeals from that decision have been exhausted, that Claim or request for relief (and only that Claim or request for relief) must be severed from the arbitration and may be brought in court (but only after the arbitrator issues an award on the arbitrable claims and remedies)
Only a court, and not an arbitrator, shall determine the validity, scope, and effect of this Class Action Waiver section.
Qualifications & exceptions
The waiver also bars class actions in court (“LITIGATE IN COURT … AS A REPRESENTATIVE OR MEMBER OF A CLASS”), not only class arbitration.
Legal Rights & Agreement Rules · User right or choice
Small-claims cases can stay in small claims court without arbitration
Neither side will demand arbitration of an individual Claim brought in small claims court or an equivalent court, so either side can sue there without being forced into arbitration. If the Claim is transferred, removed or appealed to a different court, or exceeds the small claims limit, either side may then choose arbitration.
Supporting quotations
Neither you nor we will choose to arbitrate any individual Claim you or we bring in small claims court (or an equivalent court). This means you or we may bring an action in small claims court (or an equivalent court) without being subject to arbitration.
However, if a Claim is transferred, removed, or appealed from small claims court to a different court, or if any Claim brought in small claims court exceeds the small claims court limit, you or we may then choose to arbitrate.
Not stated here
Which small claims court would hear the case is not stated; section 23.2's Virginia exclusive-jurisdiction clause covers court actions generally.
Arbitration is run by the AAA under its Consumer rules and the Federal Arbitration Act
The arbitration agreement is governed by the Federal Arbitration Act, and no state arbitration law applies. Arbitration must be handled only by the American Arbitration Association (AAA) under its Consumer Arbitration Rules then in effect, including its Mass Arbitration Supplementary Rules when applicable; where the agreement and AAA procedures differ, the agreement's rules are followed. If AAA procedures change after a Claim is filed, those in effect at filing apply. AAA procedures and filing information are at www.adr.org. If the AAA is completely unavailable and the parties cannot agree on a substitute, either can ask a court to appoint one.
Supporting quotations
This arbitration agreement is governed by the Federal Arbitration Act (“FAA”) and evidences a transaction involving interstate commerce. No state law concerning arbitration applies to this arbitration agreement. Arbitration must proceed only with the American Arbitration Association (“AAA”).
The arbitration will be conducted in accordance with the AAA’s Consumer Arbitration rules then in effect, including its Mass Arbitration Supplementary Rules when applicable, but the rules in this arbitration agreement will be followed if there is disagreement between the agreement and the AAA’s procedures.
If the AAA’s procedures change after the Claim is filed, the procedures in effect when the Claim was filed will apply.
For a copy of the AAA’s procedures, to file a Claim or for other information, please visit www.adr.org.
If the AAA is completely unavailable, and if you and we cannot agree on a substitute, then either you or we may request that a court with jurisdiction appoint a substitute.
Qualifications & exceptions
The AAA's Consumer Arbitration Rules and Mass Arbitration Supplementary Rules are referenced but not supplied.
Legal Rights & Agreement Rules · Procedure
In a mass arbitration of 25 or more similar claims, cases proceed in batches starting with 25 picked by each side
If your Claim is part of a “mass arbitration”, meaning 25 or more claims on the same or similar subject matter or issues with the same or coordinated claimant representation, this section and the AAA's Mass Arbitration Supplementary Rules apply. A Process Arbitrator, if the AAA appoints one, resolves initial disputes. Then claimants' counsel and Capital One Shopping's counsel each pick up to 25 cases to go first in individual arbitration. Unless the parties agree otherwise, no Merits Arbitrator may be assigned more than five cases, and each side gets a final hearing in its 25 selected cases within 120 days of selection unless the parties agree to a different time.
Supporting quotations
You and we agree that this section and the AAA’s Mass Arbitration Supplementary Rules will apply if your Claim is filed as part of a “mass arbitration,” meaning twenty-five (25) or more claims involving the same or similar subject matter and/or issues of law or fact, and where claimant representation is the same or coordinated.
If one is appointed by the AAA, the “Process Arbitrator” will resolve initial disputes in accordance with the AAA’s Mass Arbitration Supplementary Rules.
counsel for the claimants and our counsel will each select up to twenty-five (25) cases to proceed first in individual arbitration
Unless the parties otherwise agree, no “Merits Arbitrator” under the AAA’s Mass Arbitration Supplementary Rules may be assigned more than five (5) cases. Each side will have the right to a final hearing in their selected twenty-five (25) cases, which must occur within one hundred and twenty (120) days of case selection, unless the parties agree to a different time period.
Qualifications & exceptions
Cases not selected wait while the batches proceed; the later rounds are described in the next card (31.5 continued).
Legal Rights & Agreement Rules · Procedure
After the first 50 mass-arbitration cases, the sides confer, then run further batches, with limitation periods paused
After the first 50 cases in a mass arbitration are resolved, counsel meet and confer about making the process more efficient, including settlement, mediation or changing batch sizes. If the remaining cases are not resolved after good-faith discussions, each side picks another 25 cases for individual arbitration to a final hearing within 90 days of selection, unless the parties agree otherwise; each of these 50 cases goes to a different Merits Arbitrator unless the parties agree one arbitrator may take up to five. After the second 50, counsel confer again. If there is still no global resolution, a Process Arbitrator is appointed (if not already), who on either side's motion can skip further batching and assign Merits Arbitrators to all remaining cases at once; without a motion the process continues in rounds of 100 cases. You agree to take part in good faith if your case is selected, disputes about the procedure go to the Process Arbitrator (or the assigned Merits Arbitrator), and statutes of limitations are paused while cases move through this process.
Supporting quotations
After the first set of fifty (50) cases are resolved, counsel will meet and confer on ways to improve the efficiency of the proceedings, including settlement discussions, mediation, or changing the number of cases in each stage.
If the remaining cases are not resolved after meeting in good faith, each side will select another twenty-five (25) cases to proceed in individual arbitration to a final hearing, which must occur within ninety (90) days of case selection, unless the parties agree to a different time period.
Each of these fifty (50) cases will be assigned to a different Merits Arbitrator, unless the parties agree that a single Merits Arbitrator may be assigned up to five (5) cases.
Upon either party's motion, the Process Arbitrator can expedite the proceedings by forgoing more rounds of case selection and assigning Merits Arbitrators to all of the remaining cases at once. If no motion is made, the Mass Arbitration Procedures outlined above shall continue with one hundred (100) cases in each round.
You and we agree to engage in these Mass Arbitration Procedures in good faith if your case is selected.
Any dispute regarding the Mass Arbitration Procedures outlined in this section shall be resolved by the Process Arbitrator or, for cases that have been assigned already, the Merits Arbitrator.
The parties agree that any applicable statute of limitations is tolled while cases proceed through the Mass Arbitration Procedures described in this section.
Legal Rights & Agreement Rules · Company commitment
Capital One Shopping advances arbitration costs you cannot afford, and does not seek them back if you win
If you want to start arbitration but cannot afford your share of the AAA's or arbitrator's costs, and you tried but failed to get the AAA to waive them, Capital One Shopping will advance those costs if you ask in writing and act in good faith. The request goes to Capital One, P.O. Box 30035, Salt Lake City, UT 84130-0035. If you lose, the arbitrator decides whether you must repay the advance; if you win, it will not ask for repayment. The arbitrator may also allocate compensation, expenses and administrative fees (including filing and hearing fees) to a party whose claim or counterclaim was filed to harass or is patently frivolous.
Supporting quotations
If you wish to begin arbitration against us but you cannot afford to pay your share of the AAA’s or arbitrator’s costs and you have attempted, but been unable, to obtain a waiver of costs from the AAA, we will advance those costs if you ask us in writing and are acting in good faith.
Any such request must be sent to Capital One, P.O. Box 30035, Salt Lake City, UT 84130-0035.
If you lose the arbitration, the arbitrator will decide whether you must reimburse us for money we advanced for you for the arbitration. If you win the arbitration, we will not ask for reimbursement of money we advanced.
The arbitrator may also allocate compensation, expenses, and administrative fees (which include filing and hearing fees) to any party upon the arbitrator’s determination that the party’s claim or counterclaim was filed for purposes of harassment or is patently frivolous.
“Capital One” refers to Capital One, N.A. and its affiliates and subsidiaries.
Qualifications & exceptions
The cost-advance request goes to a “Capital One” address, which the terms define as Capital One, N.A. and its affiliates, rather than to the Capital One Shopping address used for Claim Notices.
This covers only costs advanced for arbitration; attorneys' fees are addressed separately in section 22.1, where you agree to pay Capital One Shopping's attorneys' fees in any dispute.
Legal Rights & Agreement Rules · Restriction or exception
Filing an arbitration demand carries the same Rule 11 duties and sanctions as filing in federal court
By submitting an arbitration demand, the party and its lawyer represent that they comply with Federal Rule of Civil Procedure 11(b), as they would in court, and the arbitrator may impose any sanction available under Rule 11 on represented parties and their lawyers.
Supporting quotations
By submitting an arbitration demand, the party and counsel represent that, as in court, they are complying with the requirements of Federal Rule of Civil Procedure 11(b).
The Arbitrator is authorized to impose any sanctions available under Federal Rule of Civil Procedure 11 on represented parties and their counsel.
Qualifications & exceptions
Federal Rule of Civil Procedure 11 is cited but not reproduced in these terms; its requirements are not covered here.
Legal Rights & Agreement Rules · Procedure
Hearings take place where you live before a single arbitrator who must follow the law and give written reasons
Arbitration hearings take place in the federal judicial district where you live, unless the parties agree otherwise or applicable state substantive law provides otherwise. One arbitrator is appointed, who must follow all applicable substantive law and statutes of limitations, honor valid claims of privilege, and issue a written decision with reasons for the award. After the award, the arbitrator must apply the cost-shifting provisions of Federal Rule of Civil Procedure 68.
Supporting quotations
Arbitration hearings will take place in the federal judicial district where you live, unless the parties otherwise agree or the applicable state substantive law provides otherwise. A single arbitrator will be appointed. The arbitrator must:
Follow all applicable substantive law;
Follow applicable statutes of limitations;
Honor valid claims of privilege; and
Issue a written decision including the reasons for the award.
The arbitrator shall apply the cost-shifting provisions of Federal Rule of Civil Procedure 68 after entry of an award.
Qualifications & exceptions
Federal Rule of Civil Procedure 68 is cited but not reproduced; how its cost-shifting would affect you is not explained in the terms.
Legal Rights & Agreement Rules · Procedure
The award is final, but if over $100,000 was genuinely in dispute either side can appeal to three arbitrators
The arbitrator's decision is final and binding, except for any review the Federal Arbitration Act allows. If more than $100,000 was genuinely in dispute, either side may appeal to a new panel of three arbitrators, which may accept or reject all or part of the original award. The appeal must be filed with the AAA within 30 days after the original award, and appeal costs are allocated under the AAA's Consumer Arbitration Rules and Due Process Protocol. An award can be enforced, for example as a judgment, in any court with jurisdiction. Findings and awards apply only to that arbitration and do not affect other arbitrations.
Supporting quotations
The arbitrator’s decision will be final and binding except for any review allowed by the FAA.
However, if more than $100,000 was genuinely in dispute, then either you or we may choose to appeal to a new panel of three arbitrators.
The appeal must be filed with the AAA not later than 30 days after the original award issues. Appeal costs will be allocated consistent with the AAA’s Consumer Arbitration Rules and Due Process Protocol.
Any arbitration award may be enforced (such as through a judgment) in any court with jurisdiction.
Any finding, award, or judgment from an arbitration of any Claim shall apply only to that arbitration. No finding, award, or judgment from any other arbitration shall impact the arbitration of any Claim.
Legal Rights & Agreement Rules · Procedure
Before arbitrating, you must send a signed written Claim Notice at least 30 days ahead
If you or Capital One Shopping has a Claim, written notice of it (a Claim Notice) must be given at least 30 days before starting arbitration. The limitation period for your Claim is paused for 30 days from Capital One's receipt of your notice. Your Claim Notice must be personally signed by you, include your name and address, and explain the Claim and supporting facts in reasonable detail. Send it to Capital One Shopping Holdings, LLC, P.O. Box 269030, Plano, TX 75026-9030, or another address it later gives you; Capital One Shopping sends its notices to your most recent address on file. The Claim Notice is a condition precedent to filing in arbitration, and a court can stop an arbitration filed in breach of this requirement.
Supporting quotations
If you or we have a Claim, before initiating an arbitration proceeding, you or we must give written notice of the Claim (“Claim Notice”) at least 30 days before initiating the arbitration proceeding.
The statute of limitations for your Claim will be tolled for 30 days from Capital One’s receipt of your Claim Notice.
Your Claim Notice must be personally signed by you, and must include your name and address and explain in reasonable detail the nature of the Claim and any supporting facts.
Any Claim Notice shall be sent to us at Capital One Shopping Holdings, LLC, P.O. Box 269030, Plano, TX 75026-9030 (or such other address as we shall subsequently provide to you).
The Claim Notice is a condition precedent to the filing of any Claim in arbitration and a court can enjoin the filing or prosecution of an arbitration in breach of this section.
Not stated here
The tolling runs from “Capital One’s receipt”, although notices go to Capital One Shopping Holdings, LLC; the terms do not reconcile the two names here.
Legal Rights & Agreement Rules · Context
Arbitration also covers Capital One Shopping's affiliates and staff, co-defendants and anyone using your account
Besides you and Capital One Shopping, the arbitration agreement's rights and duties apply to Capital One Shopping's affiliates, successors and subsidiaries and their officers, directors and employees; to any third-party co-defendant of a Claim covered by the agreement; and to all users of your Capital One Shopping account.
Supporting quotations
In addition to you and us, the rights and duties described in this arbitration agreement apply to: our affiliates, successors, subsidiaries, and our and their officers, directors and employees; any third party codefendant of a Claim subject to this arbitration agreement; and all users of your Capital One Shopping account.
Qualifications & exceptions
Covering “all users of your Capital One Shopping account” extends the agreement to people who use your account, although 4.4 forbids letting others use it.
Legal Rights & Agreement Rules · Context
The arbitration agreement continues after you stop using the Services or close your account
The arbitration agreement survives: you stopping use of the Services; closure of your Capital One Shopping account; legal proceedings to collect money you owe; your bankruptcy; and any sale, assignment or transfer of your account by Capital One Shopping.
Supporting quotations
This arbitration agreement shall survive:
cessation of your use of the Services;
closing of your Capital One Shopping account;
any legal proceedings to collect money you owe;
any bankruptcy by you; and
any sale, assignment, or transfer by us of your Capital One Shopping account.
Legal Rights & Agreement Rules · Context
If part of the arbitration agreement is invalid, the rest still applies, except as the class action waiver provides
If any part of the arbitration agreement is found unenforceable or invalid, that part may be severed and the rest enforced. This does not apply to the class action waiver, which has its own rule: only a court decides its validity, and a Claim or remedy the waiver cannot lawfully restrict is separated and may go to court.
Supporting quotations
If any part or provision of this arbitration agreement (except as identified in the Class Action Waiver above) is deemed unenforceable or invalid, that part or provision may be severed and the rest of the agreement enforced.
Legal Rights & Agreement Rules · User right or choice
Changes to the arbitration agreement need advance written notice, and you can reject each change within 30 days
Changes to the arbitration agreement follow this paragraph rather than the general rules for changing the terms. Capital One Shopping may add to, delete from or change any part of the arbitration agreement, but must give you advance written notice saying when and how the changes take effect and how to reject them. Even if you did not reject arbitration originally, you can reject a modification within 30 days of its effective date. If you reject a later modification, you remain bound by the most recent version of the arbitration agreement you agreed to.
Supporting quotations
Any change to this arbitration agreement will be governed by this paragraph and not the Changes to Your Agreement section in the Terms of Service.
We may add to, delete from, or change any term of this arbitration agreement. We will give you advance written notice of any change to this arbitration agreement. Our notice will tell you when and how the changes will take effect, and how you can reject them if you choose.
If you did not timely reject arbitration for this Account, you may still reject any modifications to the arbitration agreement if you do so within 30 days’ of the effective date of the modification.
If you later reject any modification to the arbitration agreement, you will be bound by the most recent version of the arbitration agreement to which you agreed.
Qualifications & exceptions
Rejecting a modification keeps you under the earlier arbitration agreement you accepted; it does not remove arbitration altogether.
Not stated here
The terms have no section titled “Changes to Your Agreement”; the general change rules are in section 8 (“Changes to Our Services and Terms”), which this paragraph appears to mean but does not name exactly.
Legal Rights & Agreement Rules · User right or choice
You can reject arbitration within 30 days of the agreement's or a change's effective date, without losing other rights
You have the right to reject arbitration for the Services, but only if Capital One Shopping receives your rejection within 30 days of the arbitration agreement's effective date or within 30 days of the effective date of a modification, whichever is later. The terms say you must click a link to opt out. Rejecting does not affect your other rights or duties under the terms; if you reject, neither you nor Capital One Shopping is bound by the arbitration agreement for the Services. Your choice applies to anyone who uses your account. It does not reject any earlier or later arbitration agreement between you, but once you reject, the rejection also covers later modifications.
Supporting quotations
You have the right to reject arbitration for the Services.
You may reject the arbitration agreement but only if we receive notice of rejection from you within 30 days of the effective date of this arbitration agreement or within 30 days of the effective date of a modification to this arbitration agreement, whichever is later.
You must click here to opt out of this arbitration agreement
Rejection of arbitration will not affect your other rights or responsibilities under the Terms of Service. If you reject arbitration, neither you nor we will be subject to this arbitration agreement for the Services.
Your decision to reject arbitration (or elect not to do so), applies to use of the Services by you or any other person who uses your Capital One Shopping account.
Rejection of arbitration for the Services will not constitute rejection of any prior or future arbitration agreement between you and us, but once you reject arbitration for the Services, your rejection will apply to any subsequent modifications.
Qualifications & exceptions
The deadline is measured by when Capital One Shopping receives the rejection, not when you send it.
If you opt out, court disputes go to the state and federal courts in Virginia under section 23.2.
Not stated here
The “click here” opt-out link's destination is not part of the saved text, so the opt-out method cannot be confirmed from this document.
The arbitration agreement's own effective date is not separately stated; the page gives July 16, 2026 as the last update of the terms.