Policy covers Capital One Shopping's website, extensions and apps in four countries
This policy, effective July 31, 2026, describes Capital One Shopping's online and mobile privacy practices. It applies to anyone in the United States, Canada, Australia or the United Kingdom who visits capitaloneshopping.com, uses the Capital One Shopping browser extensions or mobile apps, uses its other products or services (including Capital One Offers Canada), or visits Capital One Shopping-branded social media pages.
Supporting quotations
Effective July 31st, 2026
applies to anyone in any country where we offer services (the United States, Canada, Australia, and the United Kingdom)
uses our browser extensions, our mobile applications, and other products, services, or interactions with Capital One Shopping, including but not limited to Capital One Offers Canada
or visits Capital One Shopping-branded social media sites or pages
Qualifications & exceptions
The list of covered products and services is open-ended ("including but not limited to").
Legal Rights & Agreement Rules · Context
The responsible Capital One Shopping company depends on your country; Quebec is excluded
"We" in this policy means Capital One Shopping Holdings, LLC for users in the United States, Capital One Shopping Canada, Inc. for users in Canada, Capital One Shopping Australia Pty Ltd for users in Australia, and Capital One Shopping UK Limited for users in the United Kingdom. The services are not offered to residents of the province of Quebec.
Supporting quotations
means Capital One Shopping Holdings, LLC, with respect to users who access our Services in the United States
Capital One Shopping Canada, Inc., with respect to users who access our Services in Canada (other than residents of the province of Quebec, Canada, where our Services are not offered)
Capital One Shopping Australia Pty Ltd, with respect to users who access our Services in Australia, and Capital One Shopping UK Limited, with respect to users who access our Services in the United Kingdom
Legal Rights & Agreement Rules · Restriction or exception
Policy does not cover capitalone.com, other Capital One affiliates or linked merchant sites
This policy does not apply to the websites, mobile apps or online services of other Capital One affiliates or businesses. For example, visiting or accessing accounts at capitalone.com is governed by the privacy policy at capitalone.com/privacy. It also does not apply to third-party merchants or other websites Capital One Shopping may link to; their own privacy policies describe their practices.
Supporting quotations
This Policy does not apply to the websites, mobile applications, or online services of other Capital One affiliates or businesses.
to understand how your online information may be collected, used, and shared
This Policy also does not apply to third-party merchants or other websites that we may link to online.
Not stated here
The capitalone.com privacy policy and third-party merchant policies were not supplied.
Legal Rights & Agreement Rules · Context
Separate U.S. opt-out notice and California CCPA disclosure also apply but are not included
For U.S. customers, information given to Capital One Shopping when enrolling in, using or obtaining a product or service used primarily for personal, family or household purposes is also governed by a separate Capital One Shopping Privacy Opt Out Notice. Separately, the Capital One California Consumer Privacy Act Disclosure applies to certain information that Capital One Shopping and other Capital One affiliates collect about California residents. Both are linked from this policy but neither is part of this saved document.
Supporting quotations
For U.S. customers, information that you provide to Capital One Shopping when you enroll in, use, or obtain a product or service from us to be used primarily for personal, family, or household purposes is also governed by a separate notice entitled
applies to certain information that we and other Capital One affiliates collect about California residents
Qualifications & exceptions
The opt-out notice applies to U.S. customers and only to information tied to products or services used primarily for personal, family or household purposes.
The CCPA disclosure applies to "certain" information about California residents, not all information.
Not stated here
The Capital One Shopping Privacy Opt Out Notice and the Capital One California Consumer Privacy Act Disclosure were linked but not supplied; their terms are not analyzed here.
The policy names the California Consumer Privacy Act but does not describe its contents.
Data Access & Collection · Company practice
Collected identity data can include your Social Security and taxpayer ID numbers and your password
Capital One Shopping defines personal information as any data that can be associated with you directly or indirectly, and what it collects depends on how you use the services. The personal information it collects includes identity data such as your name, whether you have an account, billing and shipping addresses, zip or postal code, email, phone details, Social Security number, taxpayer identification number and information you give about other products and services you own or use, plus login data such as your username and password.
Supporting quotations
which means any data that can be associated with you as an individual, either directly or indirectly
We collect different information depending on how you use the Services and how you interact with us.
Identity data, such as your name, whether you have an account, your billing address, mailing/shipping address, zip/postal code, email, phone details, social security number, taxpayer identification number, and information that you provide us about other products and services you own or use
Login data, such as your account username and password
Qualifications & exceptions
Collection varies with how you use the services; not every user's data will include every listed item.
Not stated here
The policy does not say in which situations a Social Security or taxpayer identification number is collected; a later purpose mentions issuing tax forms in limited circumstances, but the link is not stated.
Inference & Profiling · Company practice
Capital One Shopping makes inferences about your interests and likely behavior
Collected preference data includes inferences or predictions Capital One Shopping makes about your interests, preferences or likely behavior, drawn from any of the information it collects about you.
Supporting quotations
Preference data, including inferences or predictions made about your interests, preferences, or likely behavior from any information we collect about you
Data Access & Collection · Company practice
Browser extensions may collect pages you view, your purchases and prices paid across websites
Capital One Shopping collects browsing, product and e-commerce data, including transaction data and the pages you view and actions you take on them. If you use its browser extensions, it may collect pages you view or have viewed (such as product pages and online articles), how you interact with them, pricing information, gift card and rewards redemptions, general location (city, state or country), purchase history on various websites and services, the price you paid, whether a purchase was made, online ads detected and blocked, and the coupons you used and whether they worked.
Supporting quotations
Browsing, product, and e-commerce data, which includes transaction data and information about pages you view and actions you take on those pages
If you download and use our browser extensions, we may collect pages you view or have viewed (such as product pages, online articles, etc)
purchase history on various websites and services, the price you paid for items, whether a purchase was made, online advertisements detected and blocked, and the coupons that you used
general location data such as city, state, or country
Qualifications & exceptions
The detailed list is introduced as an example ("e.g.") for extension users; the page-view examples are not limited to shopping pages.
Sharing & Disclosure · Permission or license
Coupons you find may be collected and shared with other users, even if you don't use them
Capital One Shopping may also collect information on coupons and other discounts you find using its services, even if you do not use them, so that it can share that coupon and discount information with other users.
Supporting quotations
We may also collect information on coupons and other discounts that you found using our Services, even if you do not use such coupons, so that we may share this coupon and discount information with other users
Qualifications & exceptions
The stated purpose is sharing coupon and discount information; the sentence does not say your identity is shared with other users.
Data Access & Collection · Company practice
Technical data includes device IDs, IP address, precise location and advertising identifiers
Collected technical data includes your device and unique device ID, IP address, browser type and version, time zone and general location, precise location (for example latitude and longitude coordinates used to identify nearby offers, rewards, promotions or events), display settings, plug-ins, operating system and platform, how you use the website and interact with website and mobile ads, mobile device data, and advertising identifiers such as Apple's IDFA or Google's Advertising ID.
Supporting quotations
Technical data, such as the device you are using to access our Services, your unique device ID, your internet protocol (IP) address, browser type and version, time zone and general location
precise location (e.g., lattitude/longitude coordinates to identify nearby offers, rewards, promotions, or events)
data about how you use our website and how you interact with our website and mobile advertisements, data about your mobile device, and advertising identifiers
Qualifications & exceptions
The precise-location example names finding nearby offers, rewards, promotions or events as its use.
Data Access & Collection · Company practice
Cookies, including in the extensions, confirm purchases, record browsing and tailor ads
Collected cookie and similar-technology data includes cookies that let the services and browser extensions operate, cookies that confirm details of your purchases and the coupon codes you use, cookies that collect browser type, pages visited, preferences and your relationship with Capital One Shopping, and cookies used to customize content and advertisements on its websites and services.
Supporting quotations
Cookies and similar technologies data, including those which allow our Services, including our browser extensions, to operate
cookies that allow us to perform important functions such as confirming the details of purchases you make and coupon codes that you use
cookies that allow us to collect information such as browser type, pages visited, preferences, and your relationship with us, and cookies that allow us to customize content and advertisements for products and services on our websites and Services
Data Access & Collection · Company practice
Data from credit card or bank accounts you link, including balances and transactions, is collected
If you choose to link a credit card or bank account to your Capital One Shopping account, Capital One Shopping collects financial data drawn from it, including account descriptions and details, balances and transactions, and account holder names and roles.
Supporting quotations
Financial data, such as data drawn from any credit card or bank accounts that you choose to link to your Capital One Shopping account, including account descriptions and details, balances and transactions, and account holder names and roles
Qualifications & exceptions
Applies to accounts you choose to link.
Data Access & Collection · Company practice
Your messages, survey answers and notification preferences are collected
Collected marketing and communications data includes communications Capital One Shopping receives from you, your responses to surveys or feedback requests, and your preferences for receiving notifications, marketing and other communications.
Supporting quotations
Marketing and communications data, including any communications we may receive from you, responses to surveys or other requests for feedback, and your preferences in receiving notifications, marketing, and other communications from us
Data Access & Collection · Restriction or exception
You are asked not to send sensitive information such as health, biometric or religious data
The policy describes sensitive information as a special type of personal information that can include race or ethnicity, religious or philosophical beliefs, sexual orientation or practices, political opinions, trade union membership, health information, and genetic and biometric data. Capital One Shopping asks that you not send or disclose any sensitive information through the services or otherwise to it.
Supporting quotations
Sensitive information is a special type of personal information that can include details about race or ethnicity, religious or philosophical beliefs, sexual orientation or practices, political opinions, trade union membership, information about your health, and genetic and biometric data.
We ask that you do not send or disclose any sensitive information on or through the Services or otherwise to us.
Qualifications & exceptions
This is a request to users, not a commitment that such information will never be collected or a statement of what happens if it is sent.
Social Security and taxpayer numbers are not in this sensitive list; they appear under identity data the company collects.
Not stated here
The policy does not say how sensitive information is handled if a user sends it anyway.
Data Access & Collection · Company practice
Information comes from you, automated tracking, affiliates, merchant partners and public sources
Examples of where Capital One Shopping gets personal information: directly from you (opening an account, using the website, extensions or app, surveys, feedback, communications); automatically as you interact with its website, extensions or apps, using cookies, web beacons, similar technologies and other technical methods; and from third parties, including its affiliates, merchant partners and service providers (to manage those relationships and provide the services) and publicly accessible sources, for example for verification.
Supporting quotations
For example, we may collect information from:
Direct interactions with you, including when you open an account, use the Services, use our website, browser extensions, or mobile application, respond to surveys, provide feedback, or communicate with us
This personal information may be collected by using cookies, web beacons, and other similar technologies as well as by other technical methods.
Third parties, including personal information collected from our affiliates, merchant partners, and service providers for purposes of managing our relationships with those partners and providing our Services to you, as well as publicly accessible sources (for example, information for verification purposes)
Automated technologies or interactions, including personal information received as you interact with our website, browser extensions, or mobile applications.
Qualifications & exceptions
The list of sources is given as examples, not as a complete list.
Not stated here
The cookie section cited by name ("Cookies and Managing Your Online and Mobile Preferences") does not appear under that heading in the saved text; the cookie section later in the policy appears to be the intended target.
Data Access & Collection · Company practice
Social media partners can pass on information you post on Capital One Shopping's pages (U.S. only)
Collected data includes social media data such as your social media preferences. Capital One Shopping may receive personal information from social media partners if you provide it on Capital One Shopping's pages on those social media sites; this source applies only to U.S. customers.
Supporting quotations
Social media data, including your social media preferences
Social media partners, if you provide your personal information on our pages on those social media websites (only available for U.S. customers).
Qualifications & exceptions
The social-media-partner source is stated as only available for U.S. customers.
Use & Processing · Context
Depending on your jurisdiction, use rests on consent, contract, legitimate interests or legal duty
Capital One Shopping says the reasons it collects and uses personal information vary with how you use the services and, depending on your jurisdiction, include your consent, necessity to perform a contract with you, its own or a third party's legitimate business interests where your interests and fundamental rights do not override them, and compliance with a legal or regulatory obligation.
Supporting quotations
Depending on your jurisdiction, these reasons include when you consent to it
where it is necessary for us to perform the contract we are about to enter into or have entered into with you; where it is necessary for our legitimate business interests (or those of a third party) and your interests and fundamental rights do not override those interests; and where we need to comply with a legal or regulatory obligation.
Qualifications & exceptions
Which basis applies depends on your jurisdiction; the policy does not map bases to countries.
Legitimate interests apply only where your interests and fundamental rights do not override them.
Not stated here
The consent cross-reference names a section titled "Revoke Your Consent"; the saved text's matching heading reads "Revoking Your Consent".
Use & Processing · Company practice
Data is used to run your account, verify shopping accounts and issue tax forms where required
Capital One Shopping may use personal information to let you sign up for and use its products and services (including the browser extensions, mobile app and Capital One Offers), to verify that your email addresses and shopping accounts are active and valid, to service and manage your accounts, to issue tax forms in limited circumstances where required, and to provide customer support, communicate with you and provide online tools. The information used depends on the services you agreed to. It relies on contractual need and/or its legitimate interest in providing the agreed services.
Supporting quotations
The information that we use will depend on the Services to which you have agreed.
to enable you to sign up for and use Capital One Shopping products or Services (including our browser extensions, mobile application, and Capital One Offers) and verify that your email address(es) and shopping account(s) are active and valid; to service and manage your accounts; to issue tax forms in limited circumstances where it is required; to provide customer service or support, to communicate with you, and to provide online tools and features.
We will engage in these activities when we have a contractual need to do so and/or based on our legitimate interest in providing the agreed-upon services to our customers.
We may collect and use personal information for:
Qualifications & exceptions
Tax forms are issued only in limited circumstances where required.
Use & Processing · Company practice
Data is used to personalize and improve the services, including training models
Capital One Shopping may use personal information to improve, personalize and optimize your website and app experience by examining which parts you visit or find most useful, to improve the services or develop new products and features, including by developing and training models used with its products and services, to fix errors, and to analyze users' usage trends and preferences. It relies on contractual need and/or legitimate interest.
Supporting quotations
To improve, personalize, and optimize your website browsing and mobile application experiences by examining which parts of our website you visit or which aspect of our mobile applications you find most useful
to improve the Services or develop new products, services, features, or functionality, including by developing and training models to be used in connection with our products and services
We will engage in these activities when we have a contractual need to do so and/or based on our legitimate interest in providing the agreed-upon services to our customers.
Not stated here
The policy does not describe what kinds of models are trained or which categories of personal information are used for training.
Use & Processing · Company practice
Data is used for marketing, including customized ads and promotions for third parties' products
Capital One Shopping may use personal information to send communications, including promotion and event updates, about products and services offered by it and by third parties it works with; to provide customized advertisements, content and information, including through automated means; and to track your entries and status in promotions. The policy lists contractual need and/or legitimate interest as the basis for these activities.
Supporting quotations
To send communications, including updates on promotions and events, relating to products and services offered by us and by third parties we work with; to provide customized advertisements, content, and information, including through automated means
to track your entries, submissions, status in any promotions or other activities on or through Capital One Shopping
We will engage in these activities when we have a contractual need to do so and/or based on our legitimate interest in providing the agreed-upon services to our customers.
In some cases we may request your consent for optional uses of your information, such as when we send you promotional emails.
Qualifications & exceptions
The rights section says consent may be requested in some cases for optional uses such as promotional emails, so the listed contract/legitimate-interest basis is not the only basis the policy mentions for marketing.
Security & Safeguards · Company practice
Data is used to prevent fraud, verify identity and location, and check offer eligibility
Capital One Shopping may use personal information to protect itself or others from fraudulent, abusive or unlawful activity, protect the safety of employees, customers and others, verify your identity and/or location, allow access to your accounts, verify eligibility for offers and experiences, and support data security and fraud prevention and detection. It relies on contractual need and/or legitimate interest.
Supporting quotations
To protect ourselves or others from fraudulent, abusive, or unlawful uses or activity; to protect the safety of our employees, customers or other third parties; to verify your identity and/or location; to allow access to your accounts; to allow us to verify eligibility for offers and experiences
We will engage in these activities when we have a contractual need to do so and/or based on our legitimate interest in providing the agreed-upon services to our customers.
Use & Processing · Company practice
Data is used for research and to measure Capital One Shopping's and third parties' marketing
Capital One Shopping may use personal information for research and development, to monitor and analyze the effectiveness of its own and third-party marketing activities, and to compile aggregated statistics on trends and feature use, including processing aggregated and de-identified information that does not allow it to reasonably identify you. It relies on contractual need and/or legitimate interest.
Supporting quotations
To conduct research and development on technology, products, or services; to monitor and analyze the effectiveness of Capital One Shopping and third-party marketing activities
including processing done with aggregated and de-identified information that does not allow us to reasonably identify you
We will engage in these activities when we have a contractual need to do so and/or based on our legitimate interest in providing the agreed-upon services to our customers.
Legal Rights & Agreement Rules · Company practice
Data is used for legal compliance, disputes, HR and business transactions such as a sale
Capital One Shopping may use personal information to comply with laws; respond to lawsuits, subpoenas or investigations; exercise its rights or defend legal claims; resolve complaints and disputes; perform compliance, risk control and regulatory reporting; conduct human resources activities; consider or complete transactions such as buying or selling all or part of a business, a reorganization, or insuring or securitizing assets; protect its assets; conduct investigations; and manage losses from breaches of agreement or the law. It relies on contractual need and/or legitimate interest.
Supporting quotations
To comply with applicable laws; to respond to civil, criminal, or regulatory lawsuits, subpoenas, or investigations; to exercise our rights or defend against legal claims; to resolve complaints and disputes
to conduct human resources activities; to consider or complete a transaction (including the purchase or sale of a business or part of business, a corporate reorganization, or the insuring or securitization of assets)
to manage or settle any actual or potential loss in the case of a breach of agreement or contravention of the law.
Account & Service Control · Permission or license
Automated tools may flag Terms of Service violations, which can lead to account termination
Capital One Shopping may use automated tools to identify and detect abuse of the services or other violations of its Terms of Service, which may lead to the consequences described in those terms, including termination of your account. The policy adds that you may exercise your privacy rights, consistent with applicable law, as described in its rights section.
Supporting quotations
We may use automated tools to identify and detect abuse of the Services or any other violation of the Capital One Shopping
which may lead to the consequences described therein (including but not limited to termination of your account)
You may exercise your rights as described under the section below titled, "Your Privacy Rights and Choices," consistent with applicable law.
Qualifications & exceptions
Consequences are those described in the Terms of Service; termination is one example, not the only one.
Not stated here
The Terms of Service are linked but not supplied, so the specific consequences and any review process are not analyzed here.
Sharing & Disclosure · Permission or license
Service providers receive data to run the services, deliver ads and track activity on other sites
Capital One Shopping may give your personal information to trusted third parties to process it on its behalf so it can provide the services and for its business purposes. For example, third-party providers deliver and improve its products, deliver advertisements, and monitor activities on its own website and other websites, including behavioral advertising on third-party sites.
Supporting quotations
We may provide your personal information to trusted third parties to process it for us so that we may provide Services to you and for our business purposes.
For example, we use third-party providers to deliver and improve our products and services, and to deliver advertisements and monitor activities on our own website and other websites (including behavioral advertising on third-party sites as discussed below).
These providers may then show you Capital One Shopping ads, including across the internet and mobile apps, and other devices, based in part on the information they have collected or that we have shared with them.
Qualifications & exceptions
Processing is described as done for Capital One Shopping ("to process it for us"); the behavioral-advertising section adds that advertising providers may show Capital One Shopping ads across sites, apps and devices based partly on information Capital One Shopping has shared with them.
Not stated here
The policy does not name the service providers or advertising partners.
Sharing & Disclosure · Company practice
Your data is shared with merchants and e-commerce sites to confirm qualifying purchases
Capital One Shopping shares your personal information with partner merchants, e-commerce websites and related service providers to confirm that you made an online purchase covered by its services.
Supporting quotations
We also share your personal information with partner merchants, e-commerce websites, and related service providers in order to confirm that you have made an online purchase that is covered by our Services.
Not stated here
The policy does not list which personal information is shared with merchants for purchase confirmation.
Sharing & Disclosure · Company commitment
No sale of your data to third parties for their own marketing
Capital One Shopping states that it does not sell your personal information to any third party for that third party's own marketing purposes, referring to its separate Privacy Opt Out Notice.
Supporting quotations
Capital One Shopping does NOT sell your personal information to any third party for the third party’s own marketing purposes, as described in the
Qualifications & exceptions
The commitment is limited to selling for the third party's own marketing purposes; it does not address disclosures to service providers, merchants, affiliates or advertising providers described elsewhere in the policy.
Not stated here
The Capital One Shopping Privacy Opt Out Notice it refers to was not supplied.
Cross-references
contrast (model-proposed): Capital One Shopping and ad providers track you across sites, apps and devices for behavioral ads — contrast: The no-sale statement covers only sales to third parties for their own marketing. The behavioral advertising section says advertising providers may show ads based partly on information Capital One Shopping has shared with them. The two pull in different directions for a reader: the no-sale promise does not mean no sharing for advertising.
Sharing & Disclosure · Permission or license
Capital One affiliates may receive your data, including email lists exchanged across three countries
Capital One Shopping may provide your personal information to Capital One affiliates to use in ways consistent with this policy. For instance, it exchanges lists of user email addresses with Capital One affiliates in the United States, Canada and the UK to avoid duplicate promotional or other emails and to comply with anti-spam laws. It may also share aggregated and de-identified information with affiliates for analytics.
Supporting quotations
We may provide your personal information to Capital One affiliates for them to use in ways that are consistent with this Privacy Policy.
For instance, we exchange lists of user email addresses with other Capital One affiliates located in the United States, Canada, and the UK. We do this to ensure you do not receive duplicative promotional or other email communications and to comply with anti-spam laws.
We may also share aggregated and de-identified information with Capital One affiliates for analytical purposes.
Qualifications & exceptions
Affiliate use must be consistent with this policy.
The email-list exchange is given as an example, not the only affiliate sharing.
Sharing & Disclosure · Permission or license
Data may be disclosed for subpoenas, government investigations and to protect rights and safety
To the extent permitted by applicable law, Capital One Shopping may disclose information it collects, including personal information, in response to subpoenas, authorized information requests or other legal process; when in its good-faith opinion disclosure is required or permitted by law without a specific disclosure; at the request of government authorities conducting an investigation; to enforce its terms and policies; to manage losses from breaches of agreement or law; to protect its assets; to conduct investigations; and to protect the rights, property, life, health, security and safety of itself, its affiliates or any third party.
Supporting quotations
We may disclose the information we collect, including personal information, to the extent permitted by applicable law: in response to subpoenas, authorized information requests, or other legal processes or if, in our good faith opinion such disclosure is required or permitted by law without a specific disclosure; at the request of governmental authorities conducting an investigation
to enforce our terms and conditions or other policies applicable to our Services
to protect the rights, property, life, health, security, and safety of Capital One Shopping, any of our affiliates, or any third party
Qualifications & exceptions
Limited to the extent permitted by applicable law.
Disclosure can rest on Capital One Shopping's own good-faith opinion that law requires or permits it.
Sharing & Disclosure · Permission or license
Data may go to a buyer in a merger or sale, even during confidential negotiations
Capital One Shopping may disclose information it collects, including personal information, to any third party in connection with, or during confidential negotiations of, a proposed or actual merger, purchase, sale (including liquidation, foreclosure or repossession) or other acquisition of all or part of its or its affiliates' assets or business. In that event, the acquiring company would be contractually required either to use the information according to this policy and applicable law or to give you prior notice of any new or materially changed practices.
Supporting quotations
We may disclose the information we collect, including personal information, to any third party in connection with, or during confidential negotiations of, any proposed or actual merger, purchase, sale (including a liquidation, realization, foreclosure or repossession)
In such event, the acquiring company would be contractually required to use your collected information in accordance with this Privacy Policy and applicable law or to provide prior notice to you of any new or materially changed practices.
Qualifications & exceptions
The acquirer may change practices if it gives prior notice; continued use under this policy is one of two alternatives, not a guarantee.
Not stated here
The policy does not say whether you can object or opt out after such notice.
Cross-references
contrast (model-proposed): Policy changes are posted on the website; no other notice is promised — contrast: After a business transfer the acquirer must either follow this policy or give you prior notice of new or materially changed practices, while ordinary policy changes are only posted on the website.
Use & Processing · Company practice
Your data may be stored abroad, including in the U.S., and exposed to foreign law enforcement
Your personal information may be stored or processed outside your home country, including in the United States, where Capital One Shopping stores and processes it, and in other countries where its service providers operate. As a result it may be subject to law enforcement access under those countries' laws.
Supporting quotations
Your personal information may also be stored or processed in countries other than your home country, including (for example) the United States, where we store and process your personal information, and also in other countries where our service providers operate.
This means that your personal information may be subject to law enforcement access under the laws of those countries.
Not stated here
The other countries where service providers operate are not listed.
Use & Processing · Company commitment
Transfers out of your country get safeguards where law requires; UK transfers use adequacy or SCCs
As required by applicable law, Capital One Shopping implements safeguards when it transfers your personal information outside your country of residence. For example, for transfers out of the UK it ensures at least one safeguard applies: the destination is recognized by the UK as adequate (such as EEA member states and certain other countries), or, for countries not considered adequate, it uses adequate measures such as standard contractual clauses adopted by the relevant authority.
Supporting quotations
As required by applicable law, we implement safeguards to protect your personal information when we transfer it outside your country of residence.
For example, for transfers from within the UK to outside the UK, we ensure a similar degree of protection is afforded to it by ensuring that at least one of the following safeguards is implemented:
The UK recognizes the EEA member states, and certain other countries, as providing an adequate level of data protection according to UK standards
For transfers from the UK to countries not considered adequate by the UK government, we have put in place adequate measures as applicable, such as
Qualifications & exceptions
Safeguards are tied to what applicable law requires.
Only UK transfers are described in detail; safeguards for other countries are not specified.
Not stated here
The UK adequacy list and the standard contractual clauses are linked external materials and are not supplied.
Data Access & Collection · Company practice
Interacting on social media lets Capital One Shopping collect your likes, interests and feedback
Capital One Shopping sometimes partners with social media companies. When you interact with it on social media websites, it may collect information such as your likes, interests, feedback and preferences, and it collects personal information from social media partners if you choose to share it with them and they in turn share it with Capital One Shopping.
Supporting quotations
When you interact with us on social media websites, we may collect information such as your likes, interests, feedback, and preferences.
We collect personal information from our social media partners if you choose to share such information with them and they, in turn, share information with us.
Qualifications & exceptions
Collection from partners depends on your choosing to share with them and their sharing onward.
Content & IP Rights · Context
Posts on Capital One Shopping's social pages are governed by the platform's own terms
Posts you make on Capital One Shopping's official social media pages, including pictures, comments, complaints or personal information, are subject to the terms of use and privacy policies of the companies that run those websites. Capital One Shopping recommends never including sensitive personal, financial or confidential information, such as your Social Security number, account number, phone number, mailing address or email address, when posting or commenting online.
Supporting quotations
We recommend that you never include sensitive personal, financial, or other confidential information such as your Social Security number, account number, phone number, mailing address, or email address when posting or commenting online.
are subject to the terms of use and privacy policies of the companies that operate the websites on which they appear
Not stated here
The social media platforms' terms and privacy policies are not supplied.
Security & Safeguards · Company commitment
Security measures are in place, but security is not guaranteed
Capital One Shopping has an information security program with administrative, technical and physical measures designed to protect information within the company. It says no method of transmission or storage is 100% secure and it cannot ensure or warrant the security of information about you.
Supporting quotations
we have an information security program that includes administrative, technical, and physical measures that are designed to protect information within our company
no method of data transmission or storage is 100% secure, and we cannot ensure or warrant the security of such information
Qualifications & exceptions
The measures are described as designed to protect information; the policy expressly disclaims any guarantee of security.
Not stated here
The policy does not describe breach notification.
Security & Safeguards · Procedure
Report suspected spoofed Capital One Shopping websites instead of entering your information
Capital One Shopping maintains customer authentication procedures to protect your personal information and account from identity theft. If you suspect a website is pretending to be a Capital One Shopping site (spoofing), you should not enter personal information and should contact Capital One Shopping by email instead.
Supporting quotations
Capital One Shopping maintains customer authentication procedures to protect your personal information and account from identity theft.
If you suspect a website is pretending to be a Capital One Shopping website (also known as “spoofing”), do not enter personal information; instead, contact us at
Not stated here
The contact email address is obscured in the saved text.
Retention & Deletion · Company practice
Data is kept as long as reasonably necessary, including for legal claims and audits
Capital One Shopping keeps personal information for as long as reasonably necessary for the purposes it was collected for, consistent with its retention policies and applicable law. In setting those policies it considers how long the information is needed to provide the services, satisfy legal, compliance and audit obligations, address complaints, and defend or bring potential legal claims.
Supporting quotations
The personal information we collect will be retained for as long as reasonably necessary for the purposes for which it was collected as set out in this Privacy Policy and consistent with our retention policies, in accordance with applicable laws.
we take into account the length of time personal information is required to be retained to provide the services; satisfy legal and compliance obligations and for audit purposes; address any complaints regarding the services; and defend or bring potential legal claims
Not stated here
No specific retention periods are stated.
Account & Service Control · User right or choice
You can review or update certain account information by logging in
You may review or update certain account information by logging into your account online. If self-service does not resolve your request, you can contact Capital One Shopping using the details in its Contact Us section.
Supporting quotations
You may review or update certain account information by logging into your account online.
If self-service through your account does not solve your request, please contact us
Qualifications & exceptions
Only "certain" account information can be reviewed or updated this way.
Account & Service Control · User right or choice
You can unsubscribe from promotional emails and turn off push notifications at any time
Capital One Shopping may ask for your consent for some optional uses, such as promotional emails. You can unsubscribe from promotional emails at any time without affecting the service or your relationship with Capital One Shopping, and you can opt out of push notifications or in-app messages at any time through your mobile device's permission settings.
Supporting quotations
In some cases we may request your consent for optional uses of your information, such as when we send you promotional emails.
You can unsubscribe to our promotional emails at any time without impacting the service we provide to you or affecting the relationship we have with you.
You may opt out of push notifications or in-app messages at any time by adjusting the permissions in your mobile device settings.
Withdrawing consent fully means deleting your account and uninstalling, ending your use
You can change your consent to collection of some types of information by uninstalling the mobile app or browser extensions. To withdraw consent entirely, you delete your account while logged in and then uninstall the app and extensions, which prevents you from using the services.
Supporting quotations
You can also modify your consent to the collection of some types of your information by uninstalling the mobile application or browser extensions.
You can also withdraw your consent entirely by deleting your account when you’re logged on, and then uninstalling the mobile application and browser extensions, which will prevent you from using the Services.
Qualifications & exceptions
Uninstalling alone modifies consent only for some types of information.
Full withdrawal ends your ability to use the services.
Not stated here
The policy does not say what happens to already-collected information after account deletion; retention follows the separate retention rule.
Legal Rights & Agreement Rules · Company commitment
Privacy rights are honored only where applicable law grants them, as soon as practicable
Capital One Shopping will honor rights over your personal information to the extent applicable data protection laws give you those rights, and will do so as soon as practicable, consistent with those laws. Which of the listed rights you have depends on your jurisdiction.
Supporting quotations
We will honor rights related to your personal information to the extent these rights are provided to you under applicable data protection laws. We will honor those rights as soon as practicable, consistent with applicable laws.
Depending on your jurisdiction, you may have the following rights:
Qualifications & exceptions
The policy does not say which rights apply in which country.
Not stated here
The policy does not state response deadlines beyond "as soon as practicable".
Account & Service Control · User right or choice
You may be able to get a copy of your data and learn who it was disclosed to
Depending on your jurisdiction, you can ask Capital One Shopping for a copy of the personal information it holds about you, whether it holds personal information about you, the purposes for which it processed it, and the third parties to whom it was disclosed.
Supporting quotations
Right to Access: You can ask us for a copy of the personal information we hold about you.
you can ask us for information about the purposes for which we have processed your personal information and the third parties to whom your personal information has been disclosed
Depending on your jurisdiction, you may have the following rights:
Qualifications & exceptions
Available only depending on your jurisdiction and to the extent applicable data protection law provides it.
Account & Service Control · User right or choice
You may be able to ask for deletion, but Capital One Shopping may refuse for legal reasons
Depending on your jurisdiction, you can ask Capital One Shopping to delete the personal information it has about you. It may not always be able to comply for specific reasons consistent with applicable law, and will tell you those reasons, if applicable, when you make the request.
Supporting quotations
Right to Delete: You can ask us to delete the personal information we have about you.
we may not always be able to comply with your request for specific reasons consistent with applicable law, which will be notified to you, if applicable, at the time of your request
Depending on your jurisdiction, you may have the following rights:
Qualifications & exceptions
Available only depending on your jurisdiction and to the extent applicable data protection law provides it.
Deletion requests may be refused for reasons consistent with applicable law.
Account & Service Control · User right or choice
You may be able to correct inaccurate data, most easily in account settings
Depending on your jurisdiction, you can ask Capital One Shopping to correct incomplete or inaccurate personal information it holds about you. The easiest way, for details such as your address, is to update your account settings.
Supporting quotations
Right to Correct: You can ask us to correct incomplete or inaccurate personal information we hold about you.
The easiest way to correct information we have about you (e.g., your address) is by updating your
Depending on your jurisdiction, you may have the following rights:
Qualifications & exceptions
Available only depending on your jurisdiction and to the extent applicable data protection law provides it.
Account & Service Control · User right or choice
You may be able to get a machine-readable copy of some of your data
Depending on your jurisdiction, you can ask for a copy of your personal information in a structured, commonly used, machine-readable format. Only certain personal data may be included, such as automated information you consented to Capital One Shopping using or information used to perform a contract with you.
Supporting quotations
Right to Data Portability: You can ask us for a copy of your personal information in a structured, commonly used, machine-readable format.
Only certain personal data may be included, such as automated information which you initially provided consent for us to use or where we used the information to perform a contract with you.
Depending on your jurisdiction, you may have the following rights:
Qualifications & exceptions
Available only depending on your jurisdiction and to the extent applicable data protection law provides it.
Portability covers only certain personal data.
Account & Service Control · User right or choice
You can stop marketing messages, but administrative messages will still be sent
You can ask Capital One Shopping to stop sending you marketing messages at any time, most easily by using the opt-out link in any marketing message. If you opt out of marketing emails, it may still send important administrative messages, which you cannot opt out of. You may also opt out of certain behavioral advertising as described in the third-party advertising section.
Supporting quotations
Right to Opt-Out of Direct Marketing: You can ask us to stop sending marketing messages to you at any time. The easiest way to do this is by following the opt-out links on any marketing message sent to you.
if you opt out of receiving marketing related emails from us, we may still send you important administrative messages, from which you cannot opt out
You may also opt out of certain behavioral advertising
Depending on your jurisdiction, you may have the following rights:
Qualifications & exceptions
Available only depending on your jurisdiction and to the extent applicable data protection law provides it.
Administrative messages cannot be opted out of.
Behavioral advertising opt-out covers only "certain" advertising.
Objecting to or restricting processing may require deleting your account
Depending on your jurisdiction, if you feel processing based on legitimate interest affects your fundamental rights and freedoms, you can ask Capital One Shopping to stop it; it may instead show compelling legitimate grounds that override your rights. In certain circumstances you can also ask it to suspend processing. For both, in some cases the only way to stop processing may be to delete your account.
Supporting quotations
If you feel processing of your personal information based on Legitimate Interest impacts your fundamental rights and freedoms, you can ask us to stop processing your personal information.
Alternatively, we may demonstrate that we have compelling legitimate grounds to process your information which override your rights and freedoms.
Right to Restrict Processing: In certain circumstances, you can ask us to suspend the processing of your personal information. In some cases, the only way to stop processing your personal information may be for us to delete your account.
In some cases, the only way to stop processing your personal information may be for us to delete your account.
Depending on your jurisdiction, you may have the following rights:
Qualifications & exceptions
Available only depending on your jurisdiction and to the extent applicable data protection law provides it.
Objection applies to processing based on legitimate interest.
Capital One Shopping may continue if it shows compelling legitimate grounds.
Account & Service Control · User right or choice
Consent-based processing can be withdrawn, subject to contractual and legal limits
Depending on your jurisdiction, where Capital One Shopping processes your personal information based on consent, you can withdraw that consent at any time, subject to contractual and legal restrictions.
Supporting quotations
Where we process your personal information on the basis of consent, you have the right to withdraw your consent at any time subject to contractual and legal restrictions.
Depending on your jurisdiction, you may have the following rights:
Qualifications & exceptions
Available only depending on your jurisdiction and to the extent applicable data protection law provides it.
Applies only to processing based on consent.
Subject to contractual and legal restrictions.
Account & Service Control · Procedure
Use your country's Contact Us address to exercise rights; some data may be exempt
To ask about how Capital One Shopping uses personal information or to exercise your data subject rights, use the contact information for your jurisdiction in the Contact Us section. Capital One Shopping will respond consistent with applicable law, and certain personal information may be exempt from requests under data protection or other laws.
Supporting quotations
please see the appropriate contact information for your jurisdiction in the "Contact Us" section below. We will respond to your request consistent with applicable law.
Note that certain personal information may be exempt from requests pursuant to applicable data protection laws or other laws and regulations.
Qualifications & exceptions
Some personal information may be exempt from requests.
Not stated here
No response deadline or identity verification process is described.
Legal Rights & Agreement Rules · User right or choice
You can complain to Capital One Shopping and, depending on your country, to a data protection authority
The same contact information can be used for complaints about how Capital One Shopping uses your personal information. It aims to resolve complaints in a timely and efficient manner and asks for your cooperation, including providing relevant information. Depending on your country of residence, you may have the right to lodge a complaint with your country's or region's data protection authority, such as the UK Information Commissioner's Office.
Supporting quotations
The above contact information can also be used for any additional complaints concerning how we are using your personal information.
We will aim to resolve any such complaint in a timely and efficient manner and request your cooperation with the process, including providing us with relevant information as required.
Depending on your country of residence, you may have the right to lodge a complaint with a data protection authority for your country or region
Qualifications & exceptions
The right to complain to a regulator depends on your country of residence.
Capital One Shopping commits only to aim for timely resolution.
Legal Rights & Agreement Rules · User right or choice
California residents may have extra CCPA rights, explained on separate Capital One pages
You may have additional rights under applicable law, such as the California Consumer Privacy Act for California residents, or Capital One Shopping may offer additional choices to access, delete, correct or otherwise manage certain personal information. Information on California Consumer Privacy Act rights and how to exercise them is on Capital One's Manage Your Data page and in the Capital One CCPA disclosure, which are not part of this policy.
Supporting quotations
You may have additional rights under applicable law, such as the California Consumer Privacy Act for California residents, or we may provide you with additional choices to access, delete, correct, or otherwise manage certain personal information.
For more information about your rights or choices under the California Consumer Privacy Act and how to exercise them, please visit Capital One
Qualifications & exceptions
Additional choices are optional ("may provide") and cover only certain personal information.
Not stated here
The California Consumer Privacy Act is named but its contents are not supplied.
Capital One's Manage Your Data page and CCPA disclosure are linked but not supplied.
Data Access & Collection · Context
"Cookies" in this policy also covers pixel tags and other automatic tracking technologies
Cookies are small text files placed on your computer by a website's server or third parties that let websites track browsing activity. Pixel tags (pixels, web beacons, clear GIFs) are usually transparent images in websites or emails used with cookies to track and measure interactions. When the policy says "cookies", it also means other technologies that automatically record information when you access the services from your browser, including pixel tags.
Supporting quotations
Cookies provide a means for websites that you visit to track browsing activities conducted with your computer.
These pixel tags are used in combination with cookies to track and measure the interactions of users with websites or services.
we also mean other types of technology used to automatically record certain information when you access the Services from your browser, including pixel tags
Data Access & Collection · User right or choice
You can refuse cookies through browser or service settings, but features may stop working
You can choose whether to accept cookies and similar technologies by changing your browser settings or specific settings for the services, and you can refuse or accept cookies on the website through your browser. If you disable them, your experience may be diminished and some features may not work as intended. The policy points to browser vendors' help pages for instructions.
Supporting quotations
You can choose whether to accept the use of cookies and similar technologies in general by changing the settings on your browser, or by changing specific settings for the Services.
if you disable cookies and similar technologies, your experience may be diminished and some features may not work as intended
In addition, you can refuse or accept cookies on our website by activating the settings on your browser.
Qualifications & exceptions
Disabling cookies may break some features.
Data Access & Collection · Company practice
Necessary, analytics and functionality cookies run the service and track use on supported sites
Capital One Shopping uses cookies and similar technologies on its websites and services, including the browser extensions and its emails, in four categories. Strictly necessary cookies make the services work and deliver expected rewards and savings, support security and stability, and do not collect information used for marketing. Analytics cookies track how you interact with the services and engage with supported websites, to provide and improve features such as price drop alerts, coupons and rewards offers. Functionality cookies remember your choices, keep the site running smoothly and are used to test new features.
Supporting quotations
We use these technologies to collect your information when you access or use our websites or Services, including our browser extensions and in our email messages.
Strictly Necessary cookies are essential for our Services to work properly and so that you receive the rewards and savings you expect.
They do not collect information that is used for marketing.
We use these cookies to understand how you interact with our Services and engage with supported websites.
These cookies enhance our Services by remembering your choices (for instance, not showing the same notification multiple times in one session) and ensuring smooth site operation. They are also used to test new features.
Qualifications & exceptions
Only strictly necessary cookies are stated not to collect marketing information.
Data Access & Collection · Company practice
Advertising cookies track the ads you see and how you interact with them, with partners
Advertising cookies help Capital One Shopping and its partners show advertising and content more relevant to you, tracking the types of ads shown and how you interact with them. It sometimes partners with third parties to deliver more relevant ads and compile web statistics.
Supporting quotations
These cookies help us and our partners display advertising and content that is more relevant to you. They track the types of ads shown and how you interact with them.
We sometimes partner with third parties to deliver more relevant advertisements and to compile web statistics.
Sharing & Disclosure · Company practice
Google Analytics and Google reCAPTCHA process data under Google's own policies
Capital One Shopping uses Google Analytics to collect and process certain analytics data and analyze your use of the services, and Google reCAPTCHA to protect pages on capitaloneshopping.com. Both are subject to Google's Privacy Policy and Terms of Service, and Google offers some additional privacy options on its own site.
Supporting quotations
We use Google Analytics to collect and process certain analytics data and analyze your use of our Services. We also use Google reCAPTCHA to protect pages on capitaloneshopping.com.
Both of these services are subject to the
Not stated here
Google's Privacy Policy, Terms of Service and partner privacy options are linked but not supplied.
Data Access & Collection · User right or choice
UK and some other users get a separate cookie settings control, missing from the saved text
Users in certain jurisdictions, such as the United Kingdom, can change their cookie and similar-technology settings through a control the policy points to ("here"). That control is not present in the saved text.
Supporting quotations
Users in certain jurisdictions, such as the United Kingdom, can change their settings for cookies and similar technologies here:
Qualifications & exceptions
Limited to certain jurisdictions; only the United Kingdom is named.
Not stated here
The settings control or link that follows "here:" is not captured in the saved source; which jurisdictions qualify beyond the UK is not stated.
Data Access & Collection · User right or choice
Browser and device settings can limit location, push notifications and device access
You may be able to set more privacy preferences through your browser or device, for example turning off location services, declining to let the services access your location when prompted, rejecting push notifications, or otherwise limiting access to certain device information. Some preferences may limit access to some functionality.
Supporting quotations
For example, you may be able to turn off location services through your browser or device settings, decline to allow our Services to access your location when prompted, reject receiving push notifications on your device, or otherwise limit our access to certain device information.
Certain preferences may limit access to some functionality of our Services.
Qualifications & exceptions
Availability depends on your browser or device ("may be able to").
Some preferences may limit functionality.
Data Access & Collection · User right or choice
Turning off mobile ad tracking makes ads less relevant, not fewer
Some mobile devices have a resettable advertising identifier that lets companies target ads to that device. In many cases you can turn off ad tracking or reset the identifier in your device's privacy settings, and you can turn off location tracking. You may still see the same number of ads, but they may be less relevant because they will not be based on your interests.
Supporting quotations
In many cases, you can turn off mobile device ad tracking or you can reset the advertising identifier at any time within your mobile device privacy settings.
By turning off ad tracking or location tracking on your mobile device, you may still see the same number of ads as before, but they may be less relevant because they will not be based on your interests.
Qualifications & exceptions
Available "in many cases", depending on the device.
Data Access & Collection · Permission or license
Capital One Shopping and ad providers track you across sites, apps and devices for behavioral ads
Capital One Shopping and its third-party providers may collect information about your activities on its services and across different websites, mobile apps and devices over time for behavioral advertising. Those providers may then show you Capital One Shopping ads across the internet, apps and other devices, based partly on information they collected or that Capital One Shopping shared with them. The third-party partners are subject to their own privacy policies.
Supporting quotations
We and our third-party providers may collect information about your activities on our Services and across different websites, mobile apps, and devices over time for behavioral advertising purposes.
These providers may then show you Capital One Shopping ads, including across the internet and mobile apps, and other devices, based in part on the information they have collected or that we have shared with them.
Our third party partners are subject to their own privacy policies.
Qualifications & exceptions
You can opt out of certain targeted advertising through industry opt-out tools, device settings and Global Privacy Control, but opt-outs are per browser or device.
Not stated here
The advertising providers and their privacy policies are not named or supplied.
Linking & Identification · Company practice
Your visits and ad views on one device can shape the ads you see on your other devices
For example, when you visit the Capital One Shopping website, its advertising providers may use that to decide whether to show you a Capital One Shopping ad on other websites; and when you view one of its ads on your computer, they may use that when deciding whether to show you a later ad on your laptop or mobile device.
Supporting quotations
when you visit the Capital One Shopping website, our advertising providers may use that information to determine whether to show you a Capital One Shopping ad when you go to other, non-Capital One Shopping websites
when you view a Capital One Shopping ad on your computer, our advertising providers may use that information when deciding whether to show you a subsequent ad on your laptop or mobile device
Not stated here
The policy does not explain how providers link your devices.
Sharing & Disclosure · User right or choice
You can opt out of certain targeted ads through industry opt-out tools and device settings
You can opt out of certain targeted advertising through the Digital Advertising Alliance opt-out page, the Network Advertising Initiative opt-out page and the TrustArc Preference Manager (or an equivalent self-regulatory mechanism in your jurisdiction, if available), and by adjusting your mobile device's privacy settings.
Supporting quotations
You can opt out of certain targeted advertising by visiting the
(or an equivalent self-regulatory opt-out mechanism in your jurisdiction, if available) and by adjusting the privacy settings on your mobile device
Qualifications & exceptions
Covers only "certain" targeted advertising.
Opt-outs apply only to the browser or device used.
Not stated here
The third-party opt-out tools are external and not supplied.
A Global Privacy Control signal is treated as an opt-out from sharing for certain targeted ads
Capital One Shopping supports Global Privacy Control. When it detects a GPC signal from a browser, its services are designed to treat that browser as opted out and to stop sharing personal information for certain targeted advertising purposes, in accordance with applicable laws.
Supporting quotations
Capital One Shopping supports Global Privacy Control (GPC)
When we detect a GPC signal from a browser, our Services are designed to treat the browser as opted out and to stop sharing personal information for certain targeted advertising purposes, in accordance with applicable laws.
Qualifications & exceptions
Applies per browser, to "certain" targeted advertising purposes, and in accordance with applicable laws.
The services are "designed to" honor the signal; this is not stated as a guarantee.
Ad opt-outs work only per browser or device, and Do Not Track signals are ignored
Your advertising preferences apply only to the browser or device you opt out from, so you must opt out separately on each. If you delete cookies, change browsers, reset your mobile advertising ID or use a different device, you may need to opt out again. The services do not respond differently to browser Do Not Track signals, though you may still opt out of certain targeted advertising as described.
Supporting quotations
Please note that your preferences will apply only to the specific browser or device from which you opt out. You will need to opt out separately on all of your browsers and devices.
If you delete cookies, change web browsers, reset your mobile advertising ID, or use a different device, you may need to opt out again.
Our Services do not function differently in response to browser “Do Not Track” signals
Account & Service Control · Restriction or exception
The services are for adults only; users under 18 may not use them
The services are not intended for or targeted at people under 18, and Capital One Shopping does not knowingly collect personal information from them. If you are under 18 you are not permitted to use the services and should not send information about yourself. A parent or guardian who believes a child has provided information should contact Capital One Shopping by email.
Supporting quotations
Our Services are not intended for, nor targeted toward, individuals under 18. We do not knowingly collect personal information from individuals under age 18.
If you are under the age of 18, you are not permitted to use our Services and should not send any information about yourself to us through the Services.
If you are a parent or guardian and believe a child has provided us information, please contact us at
Not stated here
The policy does not say what Capital One Shopping does with a child's information after being contacted.
The contact email address is obscured in the saved text.
Legal Rights & Agreement Rules · Company practice
Policy changes are posted on the website; no other notice is promised
Capital One Shopping may change this policy in the future and will post the revised policy on its website. The policy was last updated and became effective on the date posted in the page header.
Supporting quotations
We may change this Policy in the future. When we do, we will post the revised Policy on our website.
This Policy was last updated and became effective on the date posted in the header of this page.
Qualifications & exceptions
The only stated notice of change is posting on the website.
Not stated here
The policy does not say whether users are notified directly or whether changes apply to previously collected information.
Legal Rights & Agreement Rules · Procedure
Privacy questions and complaints go to a country-specific email; Canadian cardholders go elsewhere
A privacy team is responsible for compliance with this policy and privacy laws. Questions, concerns or complaints go to a separate email contact for the United States, Canada, Australia or the United Kingdom, based on where you access the services. In Canada, the Capital One Shopping address is monitored only for Capital One Shopping and Capital One Offers Canada privacy requests; Capital One Canada cardholders must use Capital One Canada's own privacy policy page and Canada Branch Privacy Office instead.
Supporting quotations
Our privacy team is responsible for ensuring we comply with this Policy and applicable privacy and data protection laws.
please contact us below based on where you access our Services:
Please note that this email address will only be monitored for Shopping and Offers privacy-related requests.
For Capital One Canada Cardholder privacy-related requests, please visit
United States:
Australia:
Qualifications & exceptions
The Canadian Shopping address handles only Shopping and Offers privacy requests.
Not stated here
The email addresses are obscured in the saved text and cannot be read from it.
Capital One Canada's privacy policy is linked but not supplied.
Legal Rights & Agreement Rules · Context
UK users can contact an appointed Data Protection Officer, HelloDPO Law Ltd
For the United Kingdom, Capital One Shopping lists a UK contact email and names its UK Data Protection Officer as HelloDPO Law Ltd, reachable by email.
Supporting quotations
Our UK Data Protection Officer is HelloDPO Law Ltd and can be contacted by emailing
Not stated here
The email addresses are obscured in the saved text.
Legal Rights & Agreement Rules · Procedure
Complaints are investigated, but Capital One Shopping decides what action, if any, to take
Capital One Shopping will investigate any complaint from you and decide what action, if any, to take. It aims to resolve complaints in a timely and efficient manner and asks you to cooperate and provide relevant information it may require.
Supporting quotations
We will investigate any complaint from you and determine what action, if any, to take.
We will aim to resolve any such complaint in a timely and efficient manner.
Qualifications & exceptions
Capital One Shopping may decide to take no action.