Contact details and CFPB resources for prepaid accounts
The disclosure gives Cash App's phone number, mailing address and help site, and points to the Consumer Financial Protection Bureau for general prepaid account information and complaints.
Supporting quotations
Contact Cash App at 1-800-969-1940
For general information about prepaid accounts, visit cfpb.gov/prepaid
If you have a complaint about a prepaid account, call the consumer financial protection bureau at 1-855-411-2372
Account & Service Control · Procedure
You agree to receive legal notices electronically; they count as received within 24 hours
You agree to Cash App's E-Sign Consent and to receive notices electronically. Cash App may deliver legally required disclosures and other account information at any time of day by posting on its website, pushing notifications through the service, or emailing the address on your Account. These have the same effect as paper copies and are treated as received within 24 hours of posting, pushing or emailing. You can ask Cash App Support to withdraw consent to electronic communications, but if Cash App cannot support the request you may need to close your Account.
Supporting quotations
You also agree to receive notices from us electronically.
We may provide disclosures and notices required by law and other information about your Account (defined below) to you electronically, at any time of day, including by posting it on our website, pushing notifications through the Services, or by emailing it to the email address listed in your Account.
Electronic disclosures and notices have the same meaning and effect as if we had provided you with paper copies.
Such disclosures and notices are considered received by you within twenty-four (24) hours of the time posted to our website, or within twenty-four (24) hours of the time pushed or emailed to you.
If you wish to withdraw your consent to receiving electronic communications, contact Cash App Support. If we are not able to support your request, you may need to terminate your Account.
Qualifications & exceptions
Withdrawing consent may require closing your Account.
Not stated here
The linked E-Sign Consent text was not supplied with this document.
Account & Service Control · Restriction or exception
You must be a U.S. resident and an adult to open a Cash App account
To use Cash App you must live in the United States, be at least 18 and the age of majority in your state, and register an Account. Some features may only work in the United States. Some features, such as sending money from your Cash App balance to another customer, may require a particular Account type or extra eligibility steps such as providing information and having your identity verified. Cash App verifies identity for itself and to help partners, including its banking partners, meet their own obligations.
Supporting quotations
You must be a resident of the United States, at least 18 years and the age of majority in your State of residence, and you must register for an account (your “Account”) to use the Service.
Certain features of the Service may only be available for use in the United States.
Some features, such as the ability to send money to another Cash App customer with the balance in your Account, may be available only if you have a specific type of Account or you meet other eligibility requirements, such as providing us with certain information about you and we are able to verify your identity.
We verify your identity on our own behalf and to facilitate certain of our partners, including our banking partners, in meeting their own obligations.
Qualifications & exceptions
Sponsored Accounts for younger people are handled separately in Section III.6.
Account & Service Control · Context
Four account types; these terms apply to all, with some type-specific rules
Cash App offers four types of Accounts. These terms govern the service whatever type you have, but certain terms apply only to particular Account types or services, and additional agreements may also apply. Unless stated otherwise, "Account" and "Sponsored Account" refer to your Account and any Sponsored Account, regardless of type.
Supporting quotations
We offer four types of Accounts through the Service.
The Cash App Terms govern your use of the Service regardless of the type of Account you have.
Your use of the Service may also be governed by additional agreements.
Unless otherwise specified, the term “Account” or “Sponsored Account” in these Cash App Terms refers to your Account and any Sponsored Account, regardless of the type of Account.
Account & Service Control · Restriction or exception
New accounts start Restricted until identity is verified; balance can’t pay other users
A new Account is a limited "Restricted Account" unless Cash App can verify your identity when you open it. With a Restricted Account you can: send money to other Cash App customers (including Business Accounts) from a Linked Account; receive money into your Cash App Balance from other customers; use your balance and Linked Account for Cash App Pay purchases; and move money from your balance to your Linked Account. You cannot pay another Cash App customer from your Cash App Balance; to do that you must use a Linked Account or upgrade to a Prepaid or Debit Flex Account.
Supporting quotations
When you first open your Account, it will be a “Restricted Account”, which is a limited functionality account, unless we are able to verify your identity when you open your Account.
With a Restricted Account, you may use the following features: (i) connect a Linked Account to send funds to another Cash App customer (including a Cash App Business Account) using the Peer-to-Peer Service; (ii) receive funds to your Cash App Balance from another Cash App customer using the Peer-to-Peer Service; (iii) use your Cash App Balance and Linked Account for Cash App Pay purchases; and (iv) transfer funds from your Cash App Balance to your Linked Account.
if you have a Restricted Account, then you will not be able to make a payment to another Cash App customer (including a Cash App Business Account) using your Cash App Balance.
If you have a Restricted Account and you wish to make a payment to another Cash App customer, you may: (1) use a Linked Account; or (2) upgrade to a Prepaid Account or Debit Flex Account to make the payment with your Cash App Balance.
Account & Service Control · Procedure
Upgrading requires identity verification, possibly through third-party services
To get more features you must upgrade your Account, which may require giving personal information so Cash App can verify your identity. Cash App may also obtain and verify identity information through third-party verification services, as described in its Privacy Notice. Once verified, a Restricted Account may be converted to a Prepaid Account or a Debit Flex Account.
Supporting quotations
To access additional functions and features, you will need to upgrade your account.
To upgrade your Account, you may need to provide us with certain personal information so that we can verify your identity.
We may also obtain and verify identity information about you, including through third-party verification services, consistent with our
After we verify your identity, your Restricted Account may be converted to a Prepaid Account or Debit Flex Account.
Qualifications & exceptions
Conversion after verification is stated as "may", not guaranteed.
Account & Service Control · Context
Prepaid, Debit Flex and Business Accounts defined
A Prepaid Account lets you load, access and use funds in your Cash App Balance. A Debit Flex Account is a transaction account that lets you deposit, withdraw and transfer funds. A Cash App Business Account lets you receive payment for goods and services, with additional terms in Section XI. Eligible sole proprietors can instead receive business payments in a personal Account through the Earn in P2P Service (Section VII.7).
Supporting quotations
Cash App offers a prepaid account (“Prepaid Account”) that allows you to load, access and use funds in your Cash App Balance.
Cash App offers a transaction account (“Debit Flex Account”) that allows you to deposit, withdraw, and transfer funds to your Cash App Balance.
Cash App offers a business account (“Cash App Business Account”) that allows you to use Cash App to receive payment for goods and services.
Eligible sole proprietors who prefer to receive payments for goods and services within their personal Cash App Account may use the Earn in P2P Service instead (see Section VII.7).
Account & Service Control · Restriction or exception
You may not refuse identity checks or investigations; unverified accounts stay Restricted
While using Cash App you may not refuse to cooperate in an investigation of activity that may violate the law or these terms, or refuse to confirm your identity or information you provided. If you decline to give requested information, or Cash App cannot verify your identity to its satisfaction (in its sole judgment, for any reason), your Account stays Restricted and some services are unavailable. Cash App may downgrade, suspend or terminate the Account or access to services of anyone who provides inaccurate, untrue or incomplete information. Verification does not guarantee access to all services, and Cash App may require more information or steps before granting certain Account types or services, including those offered through its banking partners.
Supporting quotations
In connection with your use of the Service, you may not refuse to (a) cooperate in an investigation concerning activity that potentially violates the law or the Cash App Terms, (b) provide confirmation of your identity, or (c) provide confirmation of any information you provide us.
If you decline to provide us with the information that we request or if we cannot verify your identity to our satisfaction (in our sole judgment and discretion) for any reason, then your Account will remain a Restricted Account and you will not be able to use certain Services.
In addition, we reserve the right to downgrade your Account type to a Restricted Account or suspend or terminate the Account or access to certain Services of anyone who provides inaccurate, untrue, or incomplete information.
Verifying your identity does not guarantee access to all Services.
We may require additional or updated information, documentation, or verification steps – including information you provide directly to us – before granting access to certain types of Accounts or Services, including those offered through our banking partners.
Account & Service Control · Permission or license
Limits may be combined across all your Cash App accounts
If you have more than one Cash App Account, Cash App may aggregate limits, including balance, spending, transfer and withdrawal limits, across all accounts associated with you.
Supporting quotations
If you have more than one Cash App Account, we reserve the right to aggregate limits, including balance, spending, transfer, and withdrawal limits, across all accounts associated with you.
Account & Service Control · Restriction or exception
Checkout feature excludes other Cash App services and is limited by region and partners; full terms apply
Checkout powered by Cash App does not include or give access to other Cash App features such as the Peer-to-Peer Service, Cash App Card payments, Virtual Currency Services or direct deposits. It may be available only in select regions and with select card issuers, payment networks, merchants and other third parties. If you already have a Cash App Account in good standing, you may be able to log in on an Ordering Profile and use Cash App Pay or your Checkout Information. Using Checkout, Cash App Pay or your account on an Ordering Profile, on the website or app, is subject to these terms in full, including acceptable use, compliance with law, disclaimers, liability limits, indemnity and dispute resolution.
Supporting quotations
Checkout powered by Cash App does not include, or provide access to, other Cash App features such as the Peer-to-Peer Service
Checkout Features may only be available in select regions, with select card issuers, payment networks, merchants, and other third parties.
If you have a pre-existing Cash App Account in good standing, you may be able to log into your Cash App Account on an Ordering Profile and access Cash App Pay and /or your Checkout Information at checkout.
is subject to these terms in their entirety, including but not limited to those relating to acceptable use, compliance with law, disclaimers, limitations of liability, indemnity, and dispute resolution and all terms generally applicable to Cash App customers that register for an account.
Account & Service Control · Context
Cash App Families lets adults create accounts for minors; one account per minor
The Cash App Families program lets customers create and authorize Accounts for minors ("Sponsored Persons" with "Sponsored Accounts"), subject to eligibility rules and limits. Teens and Children are both Sponsored Persons. Each minor may have only one Sponsored Account at a time.
Supporting quotations
The Cash App Families program (“Families”) allows customers to create and authorize usage of Accounts for minors
Each individual minor may only have one Sponsored Account at any one time.
Account & Service Control · Restriction or exception
Sponsors must attest to their relationship and be at least 15 years older; Cash App can revoke
To authorize a minor's Sponsored Account you must attest to your relationship with them and be at least 15 years older than them. Cash App may require extra verification and qualifications, and may decline or revoke the authorization at any time in its sole discretion.
Supporting quotations
You will be required to attest to your relationship with any minor that you authorize to use a Sponsored Account.
Cash App may also require additional verification and qualifications, and may decline, or revoke at any time, authorization in its sole discretion.
You must be at least 15 years older than a Sponsored Person to authorize their usage of a Sponsored Account.
Account & Service Control · Restriction or exception
Teen accounts (13+) can be sponsored only by a parent or qualifying guardian
At Cash App's sole discretion, you may authorize Sponsored Accounts for minors aged 13 or older ("Teens") if you are at least 15 years older. You promise you are the Teen's biological or adoptive parent or guardian. A guardian means a legal guardian and, where the law allows, a foster parent, or a stepparent or grandparent living in the same household as the Teen.
Supporting quotations
You may, in our sole discretion, authorize the usage of Sponsored Accounts for minors who are thirteen (13) years of age or older (each such individual, a “Teen”).
By authorizing a Teen’s usage of a Sponsored Account, you represent and warrant that you are either
a “guardian” is defined as a legal guardian, and as permitted by applicable law, (i) a foster parent, (ii) a stepparent who resides in the same household as the Teen, or (iii) a grandparent who resides in the same household as the Teen.
Account & Service Control · Restriction or exception
Child accounts (ages 6–12) only by a parent or legal guardian; not available in New York
At Cash App's sole discretion, you may create a Sponsored Account (a "managed account") for a Child aged 6 to 12. You promise you are the Child's biological parent or legal guardian. This feature is not currently available to New York residents.
Supporting quotations
You may, in our sole discretion, create a Sponsored Account for children who are six (6) to twelve (12) years of age (each such individual, a “Child”).
By authorizing a Sponsored Account for a Child, you represent and warrant that you are either (1) the Child’s biological parent, or (2) the Child’s legal guardian.
This feature is not currently available to residents of New York.
Qualifications & exceptions
Unlike Teen accounts, the stated sponsor list for a Child does not include adoptive parents or other guardians beyond a legal guardian.
Account & Service Control · Restriction or exception
The sponsor legally owns the Sponsored Account and is fully liable for its use
Any reference to your "Account" includes your Sponsored Accounts. You accept these terms and the Privacy Notice on behalf of each Sponsored Person and Sponsored Account. You take full responsibility and liability for the Sponsored Account's use, including its transactions, fees and charges, and any other claims or liabilities, including tax. You, not the minor, are the legal owner of the Sponsored Account and are fully responsible for all funds sent to or held in its Cash App Balance and Savings Balance, including any Savings Yield.
Supporting quotations
any reference to your “Account” includes any associated Sponsored Accounts.
you hereby accept all applicable terms and conditions on behalf of each Sponsored Person and Sponsored Account.
You agree to and accept full responsibility and liability for the use of a Sponsored Account, including but not limited to (a) any transactions made by the Sponsored Account; (b) fees and charges resulting from any transaction made with the Sponsored Account; and (c) any other claims or liabilities, including tax, that may be incurred in connection with use of a Sponsored Account.
You further acknowledge that you, and not the Sponsored Person are the legal owner of the Sponsored Account, and that you are responsible in full for all funds transferred to or held in the Cash App Balance and/or the Savings Balance, including any Savings Yield
Account & Service Control · Restriction or exception
Teens control their Sponsored Account; sponsors get no approval or notice and can’t transact
By authorizing a Teen's Sponsored Account, you agree the Teen controls it. The Teen can access, use and withdraw its funds, subject to feature limits, without your prior approval or notice to you. Only the Teen may transact in the app; you may not be allowed to make transactions from it. The Teen's actions count as if you had done them, so Cash App may rely on the Teen's instructions, and Cash App may discuss the account's details with the Teen.
Supporting quotations
By authorizing a Sponsored Account for a Teen, you authorize, consent to, and approve of the Teen having control of the Sponsored Account.
The Teen will be able to access, use, and withdraw any funds held in the Sponsored Account, subject to any feature access requirements or limitations described in Section III.2.d (Feature Access) below, without prior transaction approval from, or notice to, you.
Only the Teen may be able to access or transact using the Sponsored Account in the Cash App mobile and web applications ("in-app"); you may not be permitted to make any transactions from a Teen's Sponsored Account.
The Teen’s actions with respect to the Sponsored Account will have the same force and effect as if you had done them yourself
You allow us to discuss details of the Sponsored Account with a Teen.
Qualifications & exceptions
The text cites "Section III.2.d (Feature Access)"; the Feature Access subsection actually appears as III.6.d.
Not stated here
The cross-reference to Section III.2.d does not match the document's numbering; it appears to mean Section III.6.d.
Account & Service Control · User right or choice
Sponsors can withdraw authorization anytime; it ends automatically on suspension or death
You can withdraw your authorization for a Sponsored Account at any time by contacting Cash App Support in the app or at 1-800-969-1940. If your own Account is suspended or terminated, your authorizations are automatically withdrawn. Authorization also ends automatically when Cash App receives documentation that you or the Sponsored Person has died.
Supporting quotations
You may withdraw your authorization at any time by contacting Cash App Support through the app or by calling 1-800-969-1940.
If your Account is suspended or terminated, your authorization for any Sponsored Accounts will be automatically withdrawn.
upon receipt of documentation indicating that you are deceased, your authorization for any Sponsored Accounts will be automatically terminated.
Upon receipt of documentation indicating that a Sponsored Person is deceased, your authorization for that Sponsored Account will also be automatically terminated.
Account & Service Control · Company practice
When a Teen’s sponsorship ends, funds stay in the account with limited features
If authorization for a Teen's Sponsored Account is withdrawn or ends for any reason, the money in the Teen's Cash App Balance stays in that account, but feature access may be limited, except that the Teen can still withdraw to a Linked Account. If the Sponsored Person has died, remaining funds are distributed under applicable law. The Teen may request a new sponsor, subject to these terms and the Privacy Notice.
Supporting quotations
If your authorization for a Sponsored Account for a Teen is withdrawn or terminated for any reason, you acknowledge and agree that any funds in the Teen’s Cash App Balance will remain in the Sponsored Account.
However, access to any features for the Sponsored Account may be limited, except to the extent the Teen seeks to Withdraw to a Linked Account.
In the case of a deceased Sponsored Person, any funds remaining in the Sponsored Account will be distributed in accordance with applicable law.
The Teen may request a new sponsor for the Sponsored Account subject to the requirements in the Cash App Terms and Privacy Notice.
Account & Service Control · Company practice
When a Child’s sponsorship ends, the account closes and funds move to the sponsor
If authorization for a Child's Sponsored Account is withdrawn or ends for any reason, the Sponsored Account is closed and any funds in it are transferred to your Account.
Supporting quotations
If your authorization for a Sponsored Account for a Child is withdrawn or terminated for any reason, the Sponsored Account will be closed, and any funds in the Child’s Cash App Account will be transferred to your Account.
Account & Service Control · Permission or license
A minor’s violation can cost the sponsor their account; general termination rules apply
Cash App may terminate your Account if any Sponsored Person associated with you violates these terms. If a Sponsored Account is terminated, suspended or closed for any reason, Cash App may take the steps described in the general termination, effect-of-termination and closure sections (XXIII.9–11).
Supporting quotations
we may terminate your Account if any Sponsored Person associated with you violates these Cash App Terms.
If the Sponsored Account is terminated, suspended or closed for any reason, we may take the steps outlined in Sections XXIII.9 (Termination of Account), XXIII.10 (Effect of Termination), XXIII.11 (Services Upon Closure of Account).
Account & Service Control · Restriction or exception
Sponsored Accounts get only some features; Child accounts may have little or no app access
Sponsored Accounts have access to some features, such as Peer-to-Peer transactions and the Cash App Card, but may not get all features, and some may carry extra requirements and limits. Features like Savings Yield may require you and the minor to accept more terms, give more information, or open more accounts with Cash App or its partners. Child accounts may have different features than Teen accounts, possibly limited or no access to app-based features. Cash App may change the features available to any Sponsored Account in its sole discretion.
Supporting quotations
Sponsored Accounts will have access to certain Cash App features, such as Peer-to-Peer Transactions and the Cash App Card.
Sponsored Accounts may not have access to all Cash App features, or access to specific Cash App features may be subject to additional requirements, restrictions, and limitations
To access certain Cash App features like Savings Yield, you and the Sponsored Person may be required to accept additional terms, provide further information to Cash App, or open additional accounts with Cash App or its partners.
Sponsored Accounts for Children may offer a different feature availability than Sponsored Accounts for Teens. This may include limited (or no) access to the app-based features of Cash App.
We reserve the right to modify the features available to any Sponsored Account in our sole discretion.
Account & Service Control · Permission or license
Cash App may limit Sponsored Account transactions and block spending at certain merchants
Cash App may impose transaction limits on Sponsored Accounts and restrict their spending at specific merchants or industries, at its sole discretion.
Supporting quotations
We reserve the right to impose transaction limits and to restrict spending from Sponsored Accounts at specific merchants or industries at our sole discretion.
Account & Service Control · Company practice
Child accounts can upgrade to Teen features at 13 and close at 16 if not upgraded
When a Child turns 13, the Sponsored Account becomes eligible, with your authorization, to upgrade to Teen features. If it has not been upgraded by the time the Child turns 16, the Sponsored Account will be closed.
Supporting quotations
Once a Child reaches the age of 13, the Sponsored Account will be eligible, with your authorization, to upgrade to additional features that are available to Teens.
If the Sponsored Account is not upgraded by the time the Child is 16, the Sponsored Account will be closed.
Account & Service Control · Procedure
At 18 the minor must pass verification to own the account; otherwise it may be restricted, closed and liquidated
When a Sponsored Person turns 18, the regular eligibility and identity verification rules apply to them. Once Cash App verifies their identity, they become the sole owner of the account and everything in it, including funds, other assets, interest credited before and after graduation, and any Cash App Card. If they don't provide the information or Cash App can't adequately verify them, Cash App may in its sole discretion restrict or close the Sponsored Account, and you agree this may lead to its holdings being liquidated.
Supporting quotations
You agree that any Sponsored Person who has reached the age of 18 is subject to the Account eligibility and identity verification provisions
Once we verify the Sponsored Person's identity, a previously Sponsored Person will become the sole owner of the Sponsored Account, including the sole owner of any funds or other assets held in the Sponsored Account, including any interest credited to the account before and after Account Graduation, and any associated Cash App Card.
If the Sponsored Person does not provide the information described above, or if Cash App cannot adequately verify the Sponsored Person’s identity based on the information provided, Cash App may, in its sole discretion, restrict the use of their Sponsored Account and/or close the Sponsored Account.
You acknowledge and agree that such restriction or closure may lead to any holdings in that Sponsored Account being liquidated.
Qualifications & exceptions
Liquidation can include virtual currency held in the account (Section IX.15).
Account & Service Control · Restriction or exception
Cash App can force a $Cashtag change, reclaim it, or deactivate the account
You may pick a unique alphanumeric name ("$Cashtag"). You may not choose one that Cash App believes, in its sole discretion, misleads or deceives others about your business or personal identity, or creates undue risk of chargebacks or mistaken payments. Cash App may, at its sole discretion and without liability to you, require you to change your $Cashtag or Account Information, deactivate your account, or reclaim or make your $Cashtag unavailable.
Supporting quotations
You may select a unique alpha-numeric name to identify yourself on the Service (a “$Cashtag”).
You may not select a $Cashtag that we believe, in our sole discretion, misleads or deceives others regarding your business or personal identity or that creates an undue risk of chargebacks or mistaken payments.
We reserve the right, in our sole discretion and without any liability to you, to require that you change your $Cashtag or Account Information, and to deactivate your account or reclaim or make unavailable your $Cashtag.
If you choose a $Cashtag that is misleading or deceptive, we may change it.
Account & Service Control · Permission or license
Giving a phone number means consenting to texts, including marketing and autodialed messages
By giving Cash App a mobile number at sign-up or later, you consent to receive text messages and push notifications, which may include authentication requests, receipts, reminders, account updates or support, and marketing or promotional messages. You are not required to consent to promotional texts or calls to use the service. Calls and texts may be sent by automatic telephone dialing systems, and your carrier's standard message and data rates may apply.
Supporting quotations
By providing us with a mobile number, either when you sign up for an Account or update the contact information associated with your Account, you consent to receiving text (SMS) messages and push notifications from us.
Such communications may include, but are not limited to requests for secondary authentication, receipts, reminders, notifications regarding updates to your account or account support, and marketing or promotional communications.
You acknowledge that you are not required to consent to receive promotional texts or calls as a condition of using the Services.
Call and text message communications may be generated by automatic telephone dialing systems.
Standard message and data rates applied by your cell phone carrier may apply to the text messages we send you.
Account & Service Control · User right or choice
Opt out of promotional emails by unsubscribing and of promotional calls by telling the caller
You can opt out of promotional emails using the unsubscribe options in them, and out of promotional phone calls by telling the caller you don't want future promotional calls.
Supporting quotations
You may opt-out of receiving promotional email communications we send to you by following the unsubscribe options on such emails.
You may opt out of any promotional phone calls by informing the caller that you would not like to receive future promotional calls.
Account & Service Control · User right or choice
Reply STOP or change app settings to stop texts; opting out may affect the service
You can stop SMS messages from Cash App by replying "STOP" or by changing notification preferences in the app; Cash App will send one confirmation text and then stop texting you. Reply "HELP" or contact support for help. Carriers are not liable for delayed or undelivered messages, and message frequency varies. Opting out of communications may affect your use of the service.
Supporting quotations
You may opt-out of SMS messages from the Company by replying "STOP" or by changing your notification preferences in the app.
After you send the SMS message "STOP" to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us.
Carriers are not liable for delayed or undelivered messages.
You acknowledge that opting out of receiving communications may impact your use of the Services.
Account & Service Control · Restriction or exception
Organizers must be verified, in good standing, collecting for personal use on their own initiative
You may only use Pools to collect contributions for personal use, and your account must be in good standing when you start and for the Pool's whole duration. You must have verified your identity and provide any information Cash App requests. Cash App may set a time limit after which the Pool stops accepting contributions, though you can still withdraw or use the funds. You may only organize a Pool on your own initiative, not at someone else's direction or on someone else's behalf.
Supporting quotations
You, as Organizer, may only use Pools to solicit contributions for personal use. You must have an Account in good standing to organize a Pool.
Your Cash App Account must remain in good standing for the duration of the Pool.
You must have verified your identity with Cash App to create a Pool
We may place a time limit on how long a Pool may be active, after which time the funds will still be able to be withdrawn or otherwise used as permitted in these Cash App Terms, but the Pool may no longer receive contributions.
You may only organize a Pool on your own initiative. This means you have not been instructed by somebody else to organize the Pool, and you are not acting on behalf of anyone else.
Account & Service Control · Restriction or exception
Organizers may not solicit New York residents unless they have a Cash App account
An Organizer may not solicit contributions from a New York resident unless that Contributor has a Cash App account.
Supporting quotations
You, as Organizer, may not solicit contributions from any Contributor who is a New York resident unless the Contributor has a Cash App account.
Account & Service Control · Restriction or exception
Pools may not be used for charity, sales, business, politics or unlawful purposes
You may not use Pools, explicitly or implicitly, for anything that violates these terms or the Acceptable Use Policy, any unlawful purpose, raising funds for charities, selling goods or services, any business purpose, or political campaigns or the benefit of a political party, figure or candidate. The list continues in the next part of the section.
Supporting quotations
You may not use Pools for the explicit or implicit purpose of or involving:
any activity or purpose that violates the Cash App Terms or the
any unlawful activity or purpose;
raising funds for charities;
the sale of goods or services;
any business purposes;
a political campaign or otherwise for the benefit of a political party, political figure, or candidate for office;
Account & Service Control · Restriction or exception
Pools also can’t collect for minors without guardian consent, offer investments, or give rewards
Pools also may not be used to collect contributions for a minor without the guardian's permission; for securities, cryptocurrency, investment opportunities, debt or equity, revenue sharing, annuities, loans or credit; or to offer any incentive, ownership interest, return, interest, benefit, reward or perk in exchange for a contribution.
Supporting quotations
any attempt to collect contributions for a minor without the permission of the minor’s guardian;
securities, cryptocurrency or digital currency, investment opportunities, debt or equity, revenue sharing, annuities, investments, loans, credit, etc.; or
offering any incentive, ownership interest, return, interest, benefit, rewards, or perks in return for a contribution to your Pool.
Account & Service Control · Context
Contributors don’t need a Cash App account except New York residents; no-account contributors have separate terms
You can contribute to a Pool without a Cash App Account unless you live in New York, where an account is required. These terms govern contributions made through a Cash App Account; contributions without an account are governed by the separate Terms of Service for Pools Contributors (No Account). Contributors must give Cash App any information it requests to confirm identity.
Supporting quotations
You, as a Contributor, are not required to create or maintain a Cash App Account to contribute to a Pool, unless you are a New York resident.
These Terms govern Contributors who contribute through a Cash App Account.
You agree to provide us with any information we may request to confirm your identity or any other information we request.
Not stated here
The separate Terms of Service for Pools Contributors (No Account) were not supplied.
Account & Service Control · Permission or license
Cash App may limit Pools, end them, hold contributions and offset negative balances
Cash App may impose limits on Pools in its sole discretion, including amounts you can contribute or receive and how many Pools you can organize or join in a period. If it believes you breached these terms, it may suspend or end your Pool, hold the contributions in your account, remove content, and act against your Cash App Account. Because a Pool is part of your account, Cash App keeps all its account rights over it, including setting off negative balances.
Supporting quotations
We may impose limits on Pools in our sole discretion
If we believe that you have breached these Terms, we may suspend or terminate your Pool, hold the contributions in your Cash App Account, remove violative content
we retain all rights detailed in the Cash App Terms with respect to the Pool, including but not limited to the right to set off negative balances.
Account & Service Control · Restriction or exception
Earn in P2P requires a verified Prepaid/Debit Flex account, full SSN, age 18+ and true sole proprietorship
To enroll in and keep Earn in P2P you must: hold a verified Prepaid or Debit Flex Account (Restricted and Sponsored Accounts are not eligible); be an individual acting as a sole proprietor, since anyone operating through a registered entity such as an LLC, corporation, partnership or nonprofit must use a Business Account; provide your full nine-digit SSN and finish identity verification before receiving Earnings Transactions; and be at least 18. Cash App may check eligibility at any time and suspend or revoke access if you no longer qualify.
Supporting quotations
To enroll in and maintain Earn in P2P, you must:
hold a Cash App Account (Prepaid Account or Debit Flex Account) for which you have verified your identity. Restricted Accounts and Sponsored Accounts are not eligible;
be an individual operating in your personal capacity as a sole proprietor.
are not eligible and must use a Cash App Business Account (see Section XI) to receive payments for goods and services;
have provided your full nine-digit Social Security Number and completed the Company’s identity verification process before receiving any Earnings Transactions; and
be at least 18 years of age.
We reserve the right to verify your eligibility at any time and to suspend or revoke your access to the Earn in P2P Service if you no longer meet these requirements.
Account & Service Control · Restriction or exception
Earn in P2P users certify they are sole proprietors and must stop if they form a business entity
By enrolling in Earn in P2P you certify that you operate as a sole proprietor in your individual capacity, not through any registered business entity, that you have full legal authority to accept these terms individually, and that you will stop using Earn in P2P immediately if you form or start operating through a registered business entity.
Supporting quotations
By enrolling in and using Earn in P2P, you represent, warrant, and certify that:
you are operating as a sole proprietor, in your individual capacity, and are not conducting business through any registered business entity of any kind
you have the full legal right and authority to enter into these Cash App Terms in your individual capacity; and
you will immediately cease use of Earn in P2P if you form or begin operating through a registered business entity while using Earn in P2P.
Account & Service Control · Permission or license
Cash App may require you to move to a Business Account for any reason
Cash App may, at its discretion and for any reason, require you to switch to a Cash App Business Account, including if it concludes a dedicated business account is more appropriate for you.
Supporting quotations
We may, in our discretion, require you to transition to a Cash App Business Account (see Section XI) for any reason, including if we conclude that a dedicated business account is the more appropriate account for you.
Account & Service Control · Restriction or exception
Earn in P2P can’t be used to receive money for others or to mislabel payments
Besides the Acceptable Use Policy's prohibitions, you may not use Earn in P2P to receive payments for any registered business entity, LLC, corporation or anyone other than yourself, or to designate payments inaccurately to avoid tax reporting thresholds or other legal obligations.
Supporting quotations
In addition to the Prohibited Uses set forth in the Cash App Acceptable Use Policy (Section XXIII.5), you may not use Earn in P2P to:
receive payments on behalf of any registered business entity, LLC, corporation, or any person other than yourself; or
designate payments inaccurately to avoid tax reporting thresholds or other legal obligations.
Account & Service Control · Restriction or exception
Earn in P2P can’t be used for 29 listed business types, or if linked to any illegal business such as cannabis
Except where the law prohibits this restriction, you may not receive Earnings Transactions for 29 listed businesses or activities, including illegal goods or paraphernalia, membership clubs, credit repair, identity theft protection, subscription offers, online pharmacies without a physical visit, unauthorized multi-level marketing, telemarketing, bill payment services, gambling and lotteries, cash disbursements, prepaid cards and other financial products, money orders or foreign currency, adult entertainment, firearms, ammunition and weapons, mail-order age-restricted products such as tobacco, occult materials, hate products, escort services, bankruptcy attorneys or debt collectors, and political contributions. You also may not receive Earnings Transactions if your sole proprietorship is connected in any way to another business involved in illegal activity or goods, for example cannabis, even if no Earnings relate to that business. Cash App may also prohibit other businesses at its sole discretion without prior notice.
Supporting quotations
Except where prohibited by law, you may not receive Earnings Transactions for the following businesses or business activities:
(15) betting, including lottery tickets, sports related gambling, casino gaming chips, off-track betting, and wagers at races
(29) collecting funds for political contributions
In addition, you may not receive Earnings Transactions if your sole proprietorship is connected in any way to any other business that conducts illegal activities, sells illegal goods, or facilitates the sale of illegal goods, for example, cannabis, even if you do not receive Earnings Transactions in relation to that specific business.
We may, in our sole discretion and without prior notice to you, prohibit the use of the Earn in P2P Service in connection with other businesses or business activities.
Account & Service Control · Restriction or exception
No reselling, processing for others, or cash advances through Earn in P2P
You may not act as a payment facilitator, resell Earn in P2P to anyone, use it to handle or transmit funds for any third party, or use it to process cash advances.
Supporting quotations
You will not act as a payment facilitator or otherwise resell any of the Earn in P2P Services to any third party.
You will not use the Earn in P2P Service to handle, process or transmit funds for any third party. You also may not use the Earn in P2P Service to process cash advances.
Account & Service Control · Restriction or exception
Teens can send, receive and join Pools; Children can only receive from sponsor-approved senders
Authorizing a Teen's Sponsored Account lets the Teen send and receive P2P payments, including participating in Pools; you can withdraw or limit this at any time. Authorizing a Child's account lets the Child receive money only from senders you select; Child accounts cannot send P2P payments.
Supporting quotations
By authorizing a Sponsored Account for a Teen, you authorize the Teen to send and receive funds using the Peer-to-Peer Service, including participation in Pools. You may withdraw or limit this authorization at any time from your Account.
By authorizing a Sponsored Account for a Child, you authorize the Child to receive funds from Senders selected by you using the Peer-to-Peer Service. Sponsored Accounts for Children will not have the ability to use the Peer-to-Peer Service to send funds.
Account & Service Control · Restriction or exception
Cards may be virtual or physical; custom designs may cost extra and can be rejected
Your Cash App Card may be virtual, physical or both; a physical card must be activated as directed. You may be able to design your own card, possibly for an extra fee. Cash App may reject designs, signatures or card applications for any reason, including inappropriate content, others' intellectual property, or ink-intensive designs.
Supporting quotations
Your Cash App Card may be virtual and/or physical. If you receive a physical Cash App Card, you will need to follow the directions provided by the Company to activate your card prior to use.
If you choose to redesign your card, we may charge an additional fee. We reserve the right to reject designs or signatures and card applications for any reason.
Prohibited designs or signatures include, but are not limited to, designs or signatures that depict inappropriate subject matter, the intellectual property rights of others, or an ink-intensive design.
Account & Service Control · Permission or license
Your card PIN is your Cash PIN; Cash App can cancel or revoke the card without notice
Your card PIN is the Cash PIN you set, which you can reset in the app. Cash App may cancel, repossess or revoke your card at any time without prior notice at its discretion, subject to applicable law, including for a prohibited signature.
Supporting quotations
Your personal identification number (“PIN”) will be the code you set as your Cash PIN, and you may reset the PIN in the Cash App.
Your card may be canceled, repossessed, or revoked at any time without prior notice at our discretion (including for depicting a prohibited signature) subject to applicable law.
Account & Service Control · Permission or license
Teens can get and use cards without sponsor approval; Children’s cards need sponsor action and have limits
Authorizing a Teen's Sponsored Account expressly lets the Teen request, receive, activate and use a Cash App Card, and add it to a Cash App Tag, without your further approval; these actions are treated as made at your direction and with your consent. If you authorize a Child's account and order a card, the Child may transact with it, including via a Tag, subject to the Sponsored Account limits; the Child may have little or no ability to request or activate a card or add it to a Tag, and these actions may need your direction or approval.
Supporting quotations
By authorizing a Sponsored Account for a Teen, you expressly authorize the Teen to request, receive, activate, and use a Cash App Card
Any such request, receipt, activation or use by the Teen will be deemed to have been made at your direction and with your consent.
By authorizing a Sponsored Account for a Child and ordering a Cash App Card, you authorize the Child to conduct transactions with the Cash App Card, including through the use of a Cash App Tag
The Child may have limited or no independent ability to request or activate a Cash App Card, including adding the Child’s Cash App Card to a Cash App Tag. Any such actions may require your direction or approval.
Account & Service Control · Permission or license
Cash App may suspend or cancel your card at its sole discretion; funds return unless held for investigation
Cash App may suspend or cancel your Cash App Card at its sole discretion and will tell the issuing bank if it decides you are no longer eligible. An ineligible card may be canceled at any time without notice under the Card Terms. Your funds will be returned to you unless they are subject to an investigation into suspected unlawful activity or the company must legally withhold them.
Supporting quotations
We may suspend access to or cancel your Cash App Card at our sole discretion.
If you are no longer eligible for your Cash App Card it may be canceled at any time without notice as detailed in the applicable Cash App Card Terms
your funds will be returned to you unless they are the subject of an investigation into suspected unlawful activity, or if the Company is otherwise required by law to withhold your funds.
Account & Service Control · Restriction or exception
Tags require an active card in good standing; you can link several but use one at a time
You need an active Cash App Card in good standing to request, activate and use a Tag. Tags are available only to Cash App Card customers and to Teens and Children through Sponsored Accounts, subject to any extra criteria Cash App sets. You order a Tag in the app and must activate and link it to your card before use. You can link several Tags to one card, but only one can transact at a time; you choose and switch using the Lock Tag feature.
Supporting quotations
You must have an active Cash App Card in good standing to request, activate, and use a Cash App Tag.
Cash App Tags are available only to Cash App Card customers and to Teens and Children through a Sponsored Account, subject to any additional eligibility criteria we may apply in our sole discretion.
Before a Cash App Tag can be used to initiate transactions, it must be activated and linked to your eligible Cash App Card in accordance with the instructions provided by Cash App.
You may possess and link multiple Cash App Tags to a single Cash App Card; however, only one Cash App Tag may be used to transact with a single Cash App Card at any given time.
Account & Service Control · Permission or license
Cash App may deactivate Tags; a canceled card deactivates its Tags; you can deactivate anytime
Cash App may suspend, restrict or deactivate your Tag at its discretion, including if the linked card is suspended, canceled or not in good standing. If your card is canceled, suspended or deactivated (other than for replacement), linked Tags are automatically deactivated; if your card is replaced or reissued, Tags may stay active and link to the new card. You can permanently deactivate a Tag in the app at any time, which unlinks it; transactions started earlier may still process.
Supporting quotations
We may suspend, restrict, or deactivate your Cash App Tag at our discretion, including if your linked Cash App Card is suspended, canceled, or no longer in good standing.
If your Cash App Card is canceled, suspended, or deactivated (other than in connection with a replacement or reissuance of your Cash App Card), any Cash App Tag linked to that Cash App Card will automatically be deactivated.
If your Cash App Card is replaced or reissued, any Cash App Tag linked to your previous Cash App Card may remain active and automatically link to your new Cash App Card.
You may permanently deactivate a Cash App Tag from your Cash App Card at any time within the Cash App.
Transactions initiated prior to deactivation may still be processed.
Account & Service Control · Restriction or exception
Tag orders aren’t accepted until delivery; risk of loss passes to you on delivery
An order confirmation does not mean Cash App accepted your Tag order. Cash App may accept or decline the order for any reason after receiving it and may require more verification first. The order counts as accepted when the Tag is delivered, and title and risk of loss pass to you upon delivery to your address.
Supporting quotations
Your receipt of an electronic or other form of order confirmation does not signify the Company’s acceptance of your order.
We reserve the right at any time after receipt of your order to accept or decline your order for any reason.
Your order will be deemed accepted by the Company upon delivery of the Cash App Tag.
Title and risk of loss of each shipment of products will pass to you upon delivery to the address provided to the Company.
Account & Service Control · Restriction or exception
Crypto requires an individual U.S. adult using it personally in the U.S.
To use the virtual currency services you need a Virtual Currency Account. To register you must have a Cash App Account, be an individual (not an entity) using the services for personal use, live in the United States, be at least 18 and of age in your state, use the services in the United States, and provide the required information.
Supporting quotations
To register for a Virtual Currency Account you must: (a) have an Account, (b) be an individual person, not an entity, using the Virtual Currency Services for personal use, (c) be a resident of the United States, (d) be at least 18 years, and the age of majority in your State of residence, or older, (e) use the Virtual Currency Services in the United States, and (f) have provided the information as discussed in the next section.
Account & Service Control · Restriction or exception
Crypto services may be blocked in some states; no evading location limits
Cash App may not offer all virtual currency services everywhere and may restrict them in certain states, territories or jurisdictions ("Restricted Locations"). You must not try to use them from a Restricted Location or to get around restrictions, for example by hiding your IP address or giving false location information.
Supporting quotations
may restrict or prohibit use of all or a portion of the Virtual Currency Services from certain states, territories, or jurisdictions (“Restricted Locations”).
You must not attempt to circumvent any restrictions imposed via the Virtual Currency Services, such as by obscuring your IP address or submitting any inaccurate information regarding your location.
Not stated here
Which locations are restricted is not listed.
Account & Service Control · Restriction or exception
Sponsors can enable crypto for Teens, never for Children
If your own Account is authorized for virtual currency services, you may enable them for a Teen's Sponsored Account. You may not enable them for a Child's Sponsored Account.
Supporting quotations
You may enable use of Virtual Currency Services for Sponsored Accounts for Teens, provided your Account is authorized for Virtual Currency Services. You may not enable use of Virtual Currency Services for Sponsored Accounts for Children.
Account & Service Control · Permission or license
Sellers may open Business Accounts; Cash App can require one if you sell through a personal account
If you sell goods or services you may open or switch to a Cash App Business Account, which is marked with an insignia or otherwise designated. You need a Prepaid or Debit Flex Account and may be asked for more identification and information. If Cash App decides in its sole discretion that you use your Account to sell goods and services, it may require you to open or switch to a Business Account.
Supporting quotations
If you are a seller of goods or services, you may open, use, or switch to a “Cash App Business Account.”
You must have a Prepaid Account or Debit Flex Account to open or have a Cash App Business Account
If we determine, in our sole discretion, that you are using your Account to sell goods and services, we may require you to open or switch to a Cash App Business Account.
Qualifications & exceptions
Eligible sole proprietors may instead use Earn in P2P in a personal account (Section VII.7).
Account & Service Control · Restriction or exception
Cash App decides which businesses qualify; switching may cost features and force asset liquidation
To open or switch to a Business Account you may need to give information about you or your business for verification. Cash App decides in its sole discretion which business types and entities are eligible; some may be unsupported or have limited features. Sponsored Accounts cannot switch and Sponsored Persons cannot open Business Accounts. Cash App decides and may change at any time which features Business Accounts get. Switching may cost you access to some features and may force you to liquidate or transfer assets held in your account.
Supporting quotations
We may, in our sole discretion, determine the types of businesses and legal entities that are eligible for a Cash App Business Account.
Sponsored Accounts are not eligible to switch to a Cash App Business Account, and Sponsored Persons may not open a Cash App Business Account.
We may, in our sole discretion, determine which Cash App features Cash App Business Accounts are eligible for and we may modify eligibility at any time, for any reason.
If you switch or upgrade a Cash App Account to a Cash App Business Account, you may lose access to certain Cash App features and may be forced to liquidate or transfer assets held in your Cash App Account.
Account & Service Control · Company practice
Neighborhoods sends automated marketing texts from Cash App and Square; NSP pushes can be turned off
You may receive automated informational and marketing texts from Cash App and Square about Neighborhoods, including Local Cash opportunities, at the phone number you gave. You may also receive push notifications and marketing content, including seller promotions (NSPs), from Neighborhoods Sellers you follow or otherwise agree to hear from. You can unsubscribe from NSP push notifications in Cash App settings.
Supporting quotations
You may receive automated informational and marketing texts from Cash App and Square about the Neighborhoods program, including opportunities to earn Local Cash from Neighborhoods Sellers, via the phone number you provide to us.
You may unsubscribe from NSP-related push notifications in your Cash App settings.
Qualifications & exceptions
Text opt-out (reply STOP) is described in Section IV.
Account & Service Control · Permission or license
Cash App can end your Neighborhoods participation anytime; all Local Cash is then forfeited
Cash App may suspend, revoke or terminate your Neighborhoods participation at any time for any reason; if it does, all your Local Cash is forfeited immediately and you can't earn or redeem more. It may investigate suspected abuse. Termination for fraud, abuse or non-compliance forfeits all Local Cash and program benefits and ends your access to Neighborhoods and, per the text, the Services. If your Cash App account is closed, you lose all Local Cash, NSPs and Neighborhoods benefits.
Supporting quotations
Your participation in Neighborhoods may be suspended, revoked or terminated by us at any time and for any reason.
all of your Local Cash Rewards will be forfeited immediately and no further Local Cash Rewards can be earned or redeemed by you.
receive or apply NSPs, or otherwise access the Services.
If your Cash App account is closed or terminated, you will lose all Local Cash Rewards, NSPs, and any other benefits of Neighborhoods on Cash App.
Not stated here
Whether "access the Services" means all of Cash App or only Neighborhoods services is not clear from the text.
Account & Service Control · Restriction or exception
You must follow the law and NACHA rules; no card-system abuse, cash advances or rewards cycling
You alone are responsible for complying with all laws in your use of the service and all communications you send through it, and you agree to applicable NACHA rules. You may not use the service in a way the company or the card networks reasonably believe abuses the card system or breaks network rules, give yourself (or help others get) a cash advance from a credit card, or make transactions solely to earn credit card rewards, points or miles.
Supporting quotations
You agree that you are independently responsible for complying with all applicable laws in all of your activities related to your use of the Service and for all communications you send through the Service. You also agree to be bound by any applicable NACHA rules.
use your Account or the Service in a manner that the Company, Visa, MasterCard, American Express or Discover reasonably believe to be an abuse of the payment card system or a violation of payment card association rules
(b) provide yourself a cash advance from your credit card (or help others to do so), or (c) use the Service to make transactions for the sole purpose of earning rewards, perks, miles, points, etc. with your credit card.
Account & Service Control · Restriction or exception
Acceptable use bans sanctions violations, scraping, reverse engineering, overloading, reselling and weapons sales
Use of Cash App is subject to its Acceptable Use Policy. Except where the law prohibits this, you may not, or let others: violate U.S. Treasury OFAC sanctions regulations (31 C.F.R. Parts 500-599), including activity involving Iran, Cuba, North Korea, Syria or Crimea, which may lead to termination and funds being held indefinitely; scrape or monitor company systems with bots; bypass technical limits, enable disabled features, or reverse engineer the service (unless the law forbids that restriction); interfere with or overload the service; copy, republish, resell or distribute company materials; transfer your rights under these terms; sell firearms, ammunition or weapons; use it for illegal activity or in ways that expose others to harm; or use it except as the terms allow.
Supporting quotations
Your use of Cash App and the Services are subject to Cash App’s
Except where prohibited by law, you may not, nor may you permit any third party, directly or indirectly, to:
engage in any activity that may be in violation of regulations administered by the United States Department of the Treasury’s Office of Foreign Asset Control (31 C.F.R. Parts 500-599).
If found to be in apparent violation of these restrictions, your account could be terminated and your funds could be held for an indefinite period of time;
access or monitor any material or information on any Company system using any manual process or robot, spider, scraper, or other automated means;
or decompile, disassemble or otherwise reverse engineer the Services;
perform or attempt to perform any actions that would interfere with the proper working of the Services
copy, reproduce, alter, modify, create derivative works, publicly display, republish, upload, post, transmit, resell or distribute in any way materials, information or Services from the Company;
transfer any rights granted to you under these Cash App Terms;
use the Services for the sale of firearms, firearm parts, ammunition, weapons or other devices designed to cause physical harm;
use the Services for any illegal activity or goods or in any way that exposes you, other Company users, our partners, or the Company to harm; or
otherwise use the Services except as expressly allowed under these Terms.
Not stated here
The linked Acceptable Use Policy was not supplied.
The OFAC regulations are external law and not supplied.
Account & Service Control · Permission or license
Cash App can terminate your account or any service at any time for any reason; you can deactivate anytime
The company may terminate these terms, or suspend or terminate your Account, any associated or Sponsored Account, or your access to any service, at any time for any reason, including violations. It may add, remove, suspend, stop, delete, discontinue or condition any service or feature. It will take reasonable steps to notify you by email or in the app the next time you try to access your Account. You may end these terms for your Account by deactivating it at any time.
Supporting quotations
We may terminate these Cash App Terms or any Terms, or suspend or terminate your Account or your access to any Service, and the same for any associated Account or Sponsored Account, at any time for any reason, including for a violation of these Cash App Terms.
We may add or remove, suspend, stop, delete, discontinue or impose conditions on Services or any feature or aspect of a Service.
We will take reasonable steps to notify you of termination or these other types of Service changes by email or within the app at the next time you attempt to access your Account.
You may also terminate the Cash App Terms applicable to your Account by deactivating your Account at any time.
Account & Service Control · Restriction or exception
On termination your rights end, your data may be deleted, and Cash App owes no compensation; key terms survive
If these terms or your Account end or are suspended for any reason, your license and other rights end, the company may delete your information and account data, and it owes no compensation, reimbursement or damages for the termination, suspension or deletion. Sections on your content, ownership, copyright, effect of termination, indemnity, no warranties, liability limits, third-party products, disputes, arbitration, governing law, assignment and other provisions survive.
Supporting quotations
(a) the license and any other rights granted under these Terms will end, (b) we may delete your information and account data stored on our servers, and (c) we will not be liable to you or any third party for compensation, reimbursement, or damages for any termination or suspension of the Services, or for deletion of your information or account data.
The following Sections of these Cash App Terms survive and remain in effect in accordance with their terms upon termination:
Qualifications & exceptions
The survival list cites "XXIII.21 (Assignment)"; Assignment appears as XXIII.22.
Not stated here
How long data is kept before deletion, and any legal retention duties, are not stated here.
Account & Service Control · Context
Beta users get early features with bugs and monitoring; leaving beta doesn’t affect funds
Cash App may offer some users its Beta program, giving early access to new versions and features; the experience may differ and features can change without notice. Expect bugs and crashes, and Cash App may monitor beta feature performance. You can leave anytime via TestFlight ("Stop Testing") or Google Play ("Leave Beta"), and Cash App may remove your access for any reason, including inactivity; you may need to reinstall the public app. Beta use or removal does not affect your account or funds, and Cash App says your financial data follows its standard privacy and identity protocols.
Supporting quotations
If you join the Cash App Beta program, you will receive early access to upcoming versions of Cash App and new features before they are available to all Cash App users.
you should expect occasional bugs and crashes when using Cash App Beta. We may monitor the performance of these beta features
You may opt-out of using Cash App Beta at any time, without penalty
Cash App reserves the right to remove your access to Cash App Beta at any time and for any reason, including but not limited to inactivity.
Your use of Cash App Beta, or the removal of your access to Cash App Beta, has no impact on your Cash App account(s) or the funds you hold within Cash App.
Account & Service Control · Context
Contact Cash App by in-app chat, 1-800-969-1940, mail, or cash.app/help
You can reach Cash App through in-app chat, at 1-800-969-1940 (its only support number), by mail to Cash App, 1955 Broadway, Suite 600, Oakland, CA 94612, or at cash.app/help. Representatives will never ask for your password, PIN or full debit card number.
Supporting quotations
You can access your Account and Services through the app or at the cash.app website.
Contact us through the app by using the chat function,
Call us at 1-800-969-1940- please note this is the only phone number available for Cash App Support;
Write to us at Cash App, 1955 Broadway, Suite 600, Oakland, CA 94612, or
Reach out through cash.app/help
Note: Cash App representatives will never ask your for your password, PIN, or full debit card number.