New Artificial Intelligence Features section; last updated June 2026
The agreement notes that a new section called "Artificial Intelligence Features" has been added. It describes your use of Digital Platform products and services that use artificial intelligence, your responsibilities, the limits of AI services and how to report errors. The document is marked "Last updated: June 2026".
Supporting quotations
A new section, “Artificial Intelligence Features,” has been added to this Digital Services Agreement. This section describes your use of Digital Platform products and services that use artificial intelligence (“AI”) and sets out important information about your responsibilities, the limitations of AI services, and how to report errors.
Last updated: June 2026
Qualifications & exceptions
This is a summary notice; the operative AI terms are in the General Terms and Conditions section on Artificial Intelligence Features.
Use & Processing · Company practice
Some Services use AI, and AI may be the default or only way to use them
Certain Services on the Digital Platforms may use artificial intelligence (AI) to process your requests, generate responses or help you manage your accounts, including investment accounts. Additional account-level restrictions may apply. AI may be the default or only way to interact with certain Services.
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Certain Services made available through the Digital Platforms may use artificial intelligence (“AI”) to process your requests, generate responses, or assist you in managing your accounts, including investment accounts. Additional account-level restrictions may apply. AI may be the default or only way to interact with certain Services.
Qualifications & exceptions
Applies to certain Services only.
Additional account-level restrictions may apply, which this section does not list.
Not stated here
The agreement does not name which Services use AI or what the account-level restrictions are.
Use & Processing · Restriction or exception
You are responsible for what you submit to AI and for acting on its answers
You are responsible for the accuracy and completeness of everything you submit to Services that use AI, whether the AI feature is optional or required. You must also review and verify AI responses before you act on them. You should not rely only on AI for important decisions and are encouraged to confirm information independently. You are responsible for decisions and actions you take in reliance on AI outputs.
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You agree that you are responsible for the accuracy and completeness of all information, instructions, and requests you submit to Services that use AI, regardless of whether the AI feature is optional or required. You are also responsible for reviewing and verifying any information or responses provided by AI features before you act on the information or responses. You should not rely solely on AI for important decisions, and you are encouraged to independently confirm any information. You are responsible for any decisions you make or actions you take in reliance on AI outputs.
Qualifications & exceptions
The responsibility applies even when the AI feature is required rather than optional.
Use & Processing · Restriction or exception
AI answers may be wrong and are not professional advice
You acknowledge that AI responses may be incorrect, incomplete, out of date or not match what you meant, and that AI features may misunderstand requests, lack context, make mistakes or not work as expected. Chase cannot guarantee AI outputs on the Digital Platforms will be uninterrupted or error-free. AI outputs are not financial, investment, legal, tax or other professional advice or recommendations and do not reflect Chase’s views or policies. Chase may update, suspend or discontinue AI features at its discretion.
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You understand that responses generated by AI may be incorrect, incomplete, out of date, or not accurately reflect your intent. AI features may misunderstand your requests, lack full context, make mistakes, or not function as expected. We cannot guarantee that our AI outputs on the Digital Platforms will be uninterrupted or error-free. AI outputs do not constitute financial, investment, legal, tax, or other professional advice, guidance or recommendations and do not reflect our views or policies. AI features may be updated, suspended, or discontinued at our discretion.
Qualifications & exceptions
Chase can change or stop AI features at its discretion.
Use & Processing · Context
Glossary: Online Services, Mobile Services, Internal Transfers, internet providers and NACHA terms
"Online Services" means online products, services, functionality, documentation or software available on Chase Online or J.P. Morgan Online through a desktop or laptop computer. "Mobile Services" means mobile products, services, functionality, documentation or software available on Chase Mobile or J.P. Morgan Mobile through a mobile or tablet device. "Internal Transfers" is the part of the Transfers Service for transfers between two eligible accounts held by Chase. An "Internet Service Provider" is an entity offering transmission, routing or connections for digital communications or Internet access. "NACHA" is the National Automated Clearing House Association, "NACHA Rules" are its Operating Rules as amended from time to time, and "RDFI" is the receiving depository financial institution.
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Refers to any online products, services, functionality and associated documentation or software available on Chase Online or J.P. Morgan Online through the use of a desktop computer or laptop.
Refers to any mobile products, services, functionality and associated documentation or software available on Chase Mobile or J.P. Morgan Mobile through the use of a mobile device or tablet device.
Refers to the portion of the Transfers Service that allows you to issue Instructions to us for transfers between two eligible accounts held by us.
Refers to an entity offering the transmission, routing, or providing of connections for digital communications or access via the Internet.
Refers to the National Automated Clearing House Association.
Refers to the Operating Rules of NACHA, as amended from time to time.
Refers to the receiving depository financial institution.
Qualifications & exceptions
Online Services are tied to desktop or laptop access; Mobile Services to mobile or tablet devices.
Use & Processing · Permission or license
You can use Aggregated Data for services you choose; Chase uses it to provide them
You can use your Aggregated Data for services that include, but are not limited to, showing your consolidated financial picture, verifying account ownership, verifying income or assets for underwriting, and customized reports and insights. Depending on the services you choose, Chase may obtain different types of data from your Linked Accounts. By using the service you agree Chase may use Aggregated Data for all purposes necessary and appropriate to provide the products and services you have enrolled in.
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You can use your Aggregated Data for services which include, but are not limited to, the display of your consolidated financial picture, verification of your ownership of accounts, verification of income or assets for underwriting, and customized reports and insights. Depending on the services you choose to use, we may obtain different types of data from your Linked Accounts.
By using the Aggregation Service, you agree that we may use Aggregated Data for all purposes necessary and appropriate to provide you with the products and services you have enrolled in.
Qualifications & exceptions
The examples of uses are introduced by "include, but are not limited to".
Chase’s use here is tied to the products and services you enrolled in.
Use & Processing · Permission or license
Chase may also use Aggregated Data to improve services and market other products, and use de-identified data freely
In addition, Chase may use Aggregated Data to help optimize your use of the Aggregation Service, to understand what other tools, features or functionality may benefit you, and to develop, offer and provide you with other products or services. Chase may use Aggregated Data that does not identify you individually, by name or any other means of personal identification, for its own business purposes without notice to you or your consent, without any time limit and without paying any fees.
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In addition, we may use Aggregated Data to: help optimize your use of the Aggregation Service; understand what other of our tools, features, or functionality may be beneficial to you; and develop, offer, and provide you with other products or services. We may use Aggregated Data that does not identify you individually, whether by name or by any other means of personal identification, for our own business purposes without notice to, or consent of, you, without any particular time limit and without the payment of any fees.
Qualifications & exceptions
The unrestricted own-business use applies only to Aggregated Data that does not identify you individually.
No time limit and no fees apply to that use.
Not stated here
The Addendum does not describe how the data is de-identified.
Use & Processing · Restriction or exception
Invoicing: you answer for invoice contents, keep WePay and Chase branding, and need Purchaser consent to message
You are responsible for the contents, details and terms of any invoice you give your Purchaser and agree not to change the formatting, branding or disclosures WePay or Chase includes on an invoice. You must have any consent needed from your Purchaser to send them an email or text message, and you are responsible for obtaining and keeping that consent. When you send by text or certain messaging channels, the Purchaser may see the phone number of the device you send the link from, and messaging and data rates may apply.
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1. General Terms Applicable to the Invoicing Service
In connection with your use of the Invoicing Service, you agree to be responsible for contents, details, and terms and conditions associated with any invoice you provide to your Purchaser. You agree that you will not modify the formatting, branding, or disclosures included by WePay or Chase on any invoice you create. You must ensure that you have any necessary consent from your Purchaser to send an email and/or text message to them, and you acknowledge that you are responsible for obtaining and retaining such Purchaser consent. In the case of sending by text or certain messaging channels, your Purchaser may see the phone number of the device that you send the link from. Messaging and data rates may apply.