US Individual User Agreement — July 22, 2026 version
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Coinbase User Agreements
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If you're using Coinbase as an individual — including buying, selling, or trading crypto for yourself — the Individual User Agreement applies. If you are an authorized representative of a company which is using Coinbase for commercial, business purposes your activities are subject to our Coinbase Business User Agreement. Still unsure? Read our [quick guide](https://help.coinbase.com/en/coinbase/other-topics/legal-policies/user-agreements-ind-bus) to help you determine which agreement fits your situation. Regardless of which agreement applies to you, you are bound to an arbitration agreement, jury trial waiver, and class action waiver. Please review the terms carefully and contact [Coinbase Support](https://help.coinbase.com/) if you have questions.
- Individual agreement applies to personal use; business use falls under a separate Business agreement Account & Service Control
- Whichever agreement applies, you are bound to arbitration, a jury trial waiver and a class action waiver Legal Rights & Agreement Rules
Individual User Agreement
- Individual User Agreement stated as last updated July 22, 2026 Legal Rights & Agreement Rules
Last updated: July 22, 2026
- Individual User Agreement stated as last updated July 22, 2026 Legal Rights & Agreement Rules
Welcome to Coinbase! This is a User Agreement between you (also referred to herein as “User,” or “customer”) and Coinbase, Inc. ("Coinbase," “we,” “us,” and “our”). This User Agreement ("Agreement" or “User Agreement”) governs your use of the services provided by Coinbase described below and such other services that may be offered by Coinbase from time to time ("Coinbase Services" or "Services"). By signing up to use a Coinbase account or service through [coinbase.com](https://www.coinbase.com/), Coinbase’s APIs, the Coinbase mobile application, or any other Coinbase website (collectively the "Coinbase Site"), or by obtaining, holding or using a wrapped token or a Coinbase Custom Stablecoin issued by Coinbase, you agree that you have read, understand, and accept all of the terms and conditions contained in this Agreement including our [Privacy Policy](https://www.coinbase.com/legal/privacy), [Cookie Policy](https://www.coinbase.com/legal/cookie), [Prohibited Use Policy](https://www.coinbase.com/legal/prohibited_use) and E-Sign Disclosure and Consent Policy in Appendix 2. You may have to agree to additional terms and conditions to use certain Additional Services (as defined below).
- Signing up for or holding a Coinbase token or stablecoin means you accept the agreement and named policies Legal Rights & Agreement Rules
- The Agreement, named policies and appendices are the entire agreement and replace prior versions Legal Rights & Agreement Rules
Important Definitions: As used throughout this Agreement, the following terms have the following meanings.
“Digital Asset” means any digital asset (including a virtual currency or virtual commodity) which is a digital representation of value based on (or built on top of) a cryptographic protocol of a computer network.
- Digital Asset and Supported Digital Asset definitions; supported assets and services vary by jurisdiction Account & Service Control
"Supported Digital Asset" means only those particular Digital Assets listed as available to trade or custody in your Digital Asset Wallet (as defined below). Services and supported assets may vary by jurisdiction.
- Digital Asset and Supported Digital Asset definitions; supported assets and services vary by jurisdiction Account & Service Control
“Asset Transformation” means the process by which a protocol may upgrade or otherwise change a Digital Asset to a different version (e.g., from v1 to v2 of a Digital Asset). “Coinbase Supported Migration” refers to when Coinbase facilitates the transfer of your Supported Digital Assets to a newer version in connection with an Asset Transformation.
- Asset Transformation and Coinbase Supported Migration defined Account & Service Control
Amendment of these Terms: We may amend or modify this Agreement at any time by posting the revised agreement on the Coinbase Site and/or providing a copy to you (a “Revised Agreement”). The Revised Agreement shall be effective as of the time it is posted but will not apply retroactively. Your continued use of the Services after the posting of a Revised Agreement constitutes your acceptance of such Revised Agreement. If you do not agree with any such modification, your sole and exclusive remedy is to terminate your use of the Services and close your account (as defined below).
- Coinbase may amend the agreement at any time; continued use is acceptance Legal Rights & Agreement Rules
Dispute Resolution: PLEASE BE AWARE THAT SECTION 7 (CUSTOMER FEEDBACK, QUERIES, COMPLAINTS, AND DISPUTE RESOLUTION) AND APPENDIX 5 OF THIS AGREEMENT,CONTAIN PROVISIONS GOVERNING HOW TO RESOLVE DISPUTES BETWEEN YOU AND COINBASE. AMONG OTHER THINGS, APPENDIX 5 INCLUDES AN AGREEMENT TO ARBITRATE WHICH REQUIRES, WITH LIMITED EXCEPTIONS, THAT ALL DISPUTES BETWEEN YOU AND US SHALL BE RESOLVED BY BINDING AND FINAL ARBITRATION. APPENDIX 5 ALSO CONTAINS A CLASS ACTION AND JURY TRIAL WAIVER. PLEASE READ SECTION 7 AND APPENDIX 5 CAREFULLY.
- Notice that Section 7 and Appendix 5 require binding arbitration with a class action and jury trial waiver Legal Rights & Agreement Rules
No Investment Advice or Brokerage: For the avoidance of doubt, Coinbase does not provide investment, tax, or legal advice, and you are solely responsible for determining whether any investment, investment strategy or related transaction is appropriate for you based on your personal investment objectives, financial circumstances and risk tolerance. Coinbase may provide educational information about Supported Digital Assets, as well as Digital Assets not supported by Coinbase, in order to assist users in learning more about such Digital Assets. Information may include, but is not limited to, blog posts, articles, links to third-party content, news feeds, tutorials, and videos. The information provided on the Coinbase Site or any such third-party sites does not constitute investment advice, financial advice, trading advice, or any other sort of advice, and you should not treat any of the website's content as such. Coinbase does not recommend that any Digital Asset should be bought, earned, sold, or held by you. Coinbase will not be held responsible for the decisions you make to buy, sell, or hold Digital Assets based on the information provided by Coinbase.
- Coinbase gives no investment, tax or legal advice and does not recommend buying, selling or holding any asset Legal Rights & Agreement Rules
Coinbase does not broker trades on your behalf unless otherwise specified on a specific product. All Coinbase trades are executed automatically, based on the parameters of your order instructions and in accordance with posted trade execution procedures.
- Coinbase does not broker trades for you; trades execute automatically per your order parameters Charges & Financial Obligations
Acknowledgement of Risk: As with any asset, the value of Digital Assets can increase or decrease and there can be a substantial risk that you lose money buying, selling, holding, or investing in Digital Assets. You should consult your financial advisor, legal or tax professional regarding your specific situation and financial condition and carefully consider whether trading or holding Digital Assets is suitable for you.
- You acknowledge Digital Assets can lose value and you may lose money Charges & Financial Obligations
Coinbase is not registered with the U.S. Securities and Exchange Commission and does not offer securities services in the United States or to U.S. persons. You acknowledge that Digital Assets are not subject to protections or insurance provided by the Federal Deposit Insurance Corporation or the Securities Investor Protection Corporation.
- Coinbase is not SEC-registered; Digital Assets carry no FDIC or SIPC protection (USD cash: see 2.8) Charges & Financial Obligations
1. Account Setup
1.1. Eligibility. To be eligible to use the Coinbase Services, you must be at least 18 years old, and reside in the United States. There are certain features which may or may not be available to you depending on your location and other criteria.
- You must be at least 18 and live in the United States; some features depend on your location Account & Service Control
1.2. Registration of Coinbase Account. You must register for a Coinbase account to use the Coinbase Services (a "Coinbase Account" or “your account”). You will need to complete certain verification procedures before you are permitted to use the Coinbase Services. By registering or using a Coinbase Account you agree and represent that you have created your Coinbase Account and you will use your Coinbase Account only for yourself, and not on behalf of any third party, unless you have obtained prior written approval from Coinbase. You are fully responsible for all activity that occurs under your Coinbase Account. We may, in our sole discretion, refuse to open a Coinbase Account, suspend or terminate any Coinbase Account, suspend or terminate the sending of Digital Assets from your account, or suspend or terminate the trading of Digital Assets in your account. Please see Section 6 below for more information.
- You must register and verify an account, use it only for yourself, and are responsible for all activity under it Account & Service Control
- Coinbase may, in its sole discretion, refuse, suspend or terminate accounts, transfers or trading Account & Service Control
1.3. Consent to Access, Processing and Storage of Your Personal Data &Identity Verification. During registration for your Coinbase Account, or at any other time deemed necessary by Coinbase, you agree to provide us with the information we request for the purposes of identity verification, providing Coinbase Services to you, and the detection of money laundering, terrorist financing, fraud, or any other financial crimes and permit us to keep a record of such information. The information we request may include certain personal information, including, but not limited to, your name, address, telephone number, e-mail address, date of birth, taxpayer identification number, government identification, and information regarding your bank account (such as the name of the bank, the account type, routing number, and account number) and in some cases (where permitted by law), special categories of personal data, such as your biometric information. You consent to us accessing, processing and retaining any personal information you provide to us for the purpose of us providing Coinbase Services to you. This consent is not related to, and does not affect, any rights or obligations we or you have in accordance with data protection laws, privacy laws and regulations. You can withdraw your consent at any time by closing your account with us. However, we may retain and continue to process your personal information if we reasonably believe it is necessary in order to comply with laws or regulations. In providing us with this or any other information that may be required, you confirm that the information is accurate and authentic. You agree to keep us updated if any of the information you provide changes. You authorize us to make inquiries, whether directly or through third parties, that we consider necessary to verify your identity or protect you and/or us against fraud or other financial crime, and to take action we reasonably deem necessary based on the results of such inquiries. When we carry out these inquiries, you acknowledge and agree that your personal information may be disclosed to credit reference and fraud prevention or financial crime agencies and that these agencies may respond to our inquiries in full. This is an identity check only and should have no adverse effect on your credit rating. We reserve the right at all times to monitor, review, retain and/or disclose any information as necessary to satisfy any applicable law, regulation, sanctions programs, legal process or governmental request. Further, you authorize your wireless carrier to use or disclose information about your account and your wireless device, if available, to Coinbase or its service provider for as long as you have a Coinbase Account, solely to help them identify you or your wireless device and to prevent fraud. See our [Privacy Policy](https://www.coinbase.com/legal/privacy) and [Cookie Policy](https://www.coinbase.com/legal/cookie) for more information on how we process your personal data and the rights you have in respect of this.
- You must give requested verification information and consent to its use and retention Data Access & Collection
- Coinbase may verify you through third parties and share your data with credit reference and fraud agencies Sharing & Disclosure
- You authorize your wireless carrier to share account and device data with Coinbase to prevent fraud Sharing & Disclosure
- You confirm the information you give is accurate and agree to keep it updated Account & Service Control
1.4. Access. The Coinbase Services can be accessed directly using the Coinbase Site. Access to Coinbase Services may become degraded or unavailable during times of significant volatility or volume. This could result in significant support response time delays. Although we strive to provide you with excellent service, we do not represent that the Coinbase Site or other Coinbase Services will be available without interruption and we do not guarantee that any order will be executed, accepted, recorded, or remain open. Coinbase shall not be liable for any losses resulting from or arising out of delays in processing transactions, inability to execute transactions, or lack of timely response from Coinbase customer support. For example, if you are locked out of your Coinbase Account, it is possible that the value or price of the Digital Assets in your account might go down before your access is restored. Coinbase shall not be liable for any alleged losses that you suffer from a drop in Digital Asset values or prices.
- No guarantee of uninterrupted access or order execution; no liability for delays or price drops during outages Legal Rights & Agreement Rules
2. Hosted Wallet and Custodial Services
2.1. Hosted Wallet Services. As part of your Coinbase Account, Coinbase will provide qualifying users: (i) hosted Digital Asset wallet(s), each of which is an account for holding Supported Digital Assets (“Digital Asset Wallet”), and (ii) a hosted US Dollars ("USD") wallet, which is an account for holding USD (a “USD Wallet“). You may also elect to use other products and services, such as the Coinbase vault (“Coinbase Vault”), or Coinbase Wallet (an unhosted wallet service); additional rules associated with such product(s) and services(s) may apply. Unless otherwise noted, all references to Digital Asset Wallet include Coinbase Vault.
- Coinbase provides hosted Digital Asset and USD wallets to qualifying users; other products carry additional rules Account & Service Control
2.2. Hosted Digital Asset Wallet. Your Digital Asset Wallet allows you to store, track, transfer, and manage your balances of Supported Digital Assets.We securely store Digital Asset private keys, which are used to process transactions, in a combination of online and offline storage. As a result of our security protocols, it may be necessary for us to retrieve private keys or related information from offline storage in order to facilitate Digital Asset Transfers (as defined below) in accordance with your instructions, and you acknowledge that this may delay the initiation or crediting of such Digital Asset Transfers.
- Coinbase stores private keys online and offline; offline retrieval can delay transfers Security & Safeguards
2.3. Supported Digital Assets. Your Digital Asset Wallet is intended solely for proper use of Supported Digital Assets as designated on the Coinbase Site. Under no circumstances should you attempt to use your Digital Asset Wallet to store, send, request, or receive any assets other than Supported Digital Assets. Coinbase assumes no responsibility in connection with any attempt to use your Digital Asset Wallet with Digital Assets that we do not support. You acknowledge and agree that Coinbase is not liable for any unsupported Digital Asset that is sent to a wallet associated with your Coinbase Account. Coinbase may in its sole discretion terminate support for any particular Digital Asset. If you do not sell or send such Digital Asset off platform before Coinbase terminates its support for such Digital Asset, then Coinbase may, in its discretion, remove such Digital Asset from your Digital Asset Wallet and credit your Digital Asset Wallet or USD Wallet the equivalent market value of a Supported Digital Asset or fiat currency minus transaction costs. If you have any questions about our current list of Supported Digital Assets, please visit [https://help.coinbase.com](https://support.coinbase.com/).
- Wallet is for Supported Digital Assets only; Coinbase may end support for an asset and is not liable for others Account & Service Control
2.4. Supplemental Protocols Excluded. Unless otherwise specifically announced on the Coinbase Site or as set forth in this Agreement, Supported Digital Assets excludes all other protocols and/or functionality which supplement or interact with the Supported Digital Asset. This exclusion includes but is not limited to: metacoins, colored coins, side chains, or other derivative, enhanced, or forked protocols, tokens, or coins or other functionality, such as staking, protocol governance, and/or any smart contract functionality, which may supplement or interact with a Supported Digital Asset. Do not use your Coinbase Account to attempt to receive, request, send, store, or engage in any other type of transaction or functionality involving any such protocol as the Coinbase Site is not configured to detect, secure, or process these transactions and functionality. Any attempted transactions in such items will result in loss of the item. You acknowledge and agree that other than as set forth in this Agreement supplemental protocols are excluded from Supported Digital Assets and that Coinbase has no liability for any losses related to supplemental protocols.
- Staking, governance and smart contract functions are excluded unless announced; attempts lose the item Account & Service Control
2.5. Fungibility of Certain Digital Assets. You acknowledge and agree that Coinbase may hold Supported Digital Assets in your Digital Asset Wallets in a variety of different ways, including across multiple blockchain protocols, such as layer two networks, alternative layer one networks, or side chains. In connection with its holding of Supported Digital Assets in your Digital Asset Wallets, Coinbase may transfer such Digital Assets off of the primary blockchain protocol and hold such Digital Assets on shared blockchain addresses, controlled by Coinbase, on alternative blockchain protocols in forms compatible with such protocols. You agree that all forms of the same Digital Asset that are held and made available across multiple blockchain protocols may be treated as fungible and the equivalent of each other, without regard to (a) whether any form of such Digital Asset is wrapped or (b) the blockchain protocol on which any form of such Digital Asset is stored.
- Coinbase may hold your assets across blockchains and shared addresses and treat all forms as fungible Account & Service Control
2.6. Operation of Digital Asset Protocols. Coinbase does not own or control the underlying software protocols which govern the operation of Digital Assets. Generally, the underlying protocols are open source, and anyone can use, copy, modify, and distribute them. We assume no responsibility for the operation of the underlying protocols and do not guarantee the functionality or security of network operations. In particular, the underlying protocols may be subject to sudden changes in operating rules (including “forks”) or may choose to conduct an Asset Transformation at their discretion. Any such operating changes may materially affect the availability, value, functionality, and/or the name of the Digital Assets in your Digital Asset Wallet or other wallet. Coinbase does not control the timing and features of these operating changes. It is your responsibility to make yourself aware of upcoming operating changes and you must carefully consider publicly available information and information that may be provided by Coinbase in determining whether to continue to use a Coinbase Account for the affected Digital Asset. In the event of any such operational change, Coinbase reserves the right to take such steps as may be necessary to protect the security and safety of assets held on the Coinbase Site, including without limitation, temporarily suspending operations for the involved Digital Asset(s); Coinbase will endeavor to provide you notice of its response to any material operating change; however, such changes are outside of Coinbase’s control and may occur without notice to Coinbase. Coinbase may, at its own discretion, choose to conduct a Coinbase Supported Migration of a Supported Digital Asset that has been or will be subject to an Asset Transformation on behalf of customers who, at the relevant time period, hold the Supported Digital Asset. Coinbase’s response to any operating change is subject to its sole discretion and may include deciding not to support any new Digital Asset, Asset Transformation, fork, or other actions. You acknowledge and accept the risks of operating changes to Digital Asset protocols and agree that Coinbase is not responsible for such operating changes and not liable for any loss of value you may experience as a result of such changes in operating rules. You acknowledge and accept that Coinbase has sole discretion to determine its response to any operating change and that we have no responsibility to assist you with unsupported currencies, including any Digital Asset subject to an Asset Transformation, or protocols, and that Coinbase shall not be liable or responsible to you for any loss resulting from any inability to transfer your Digital Assets during a Coinbase Supported Migration or otherwise resulting from an Asset Transformation. You further acknowledge and accept that Coinbase has no responsibility to support new Digital Asset forks or operating changes for Digital Assets.
- Coinbase does not control underlying protocols; forks and upgrades are at your risk and Coinbase decides its response Legal Rights & Agreement Rules
- Coinbase may choose to run a Supported Migration for held assets, and you instruct it to do so in its sole judgment Account & Service Control
2.7. Digital Asset Custody and Title. All Supported Digital Assets held in your Digital Asset Wallet are custodial assets held by Coinbase for your benefit, as described in further detail below.
- Supported Digital Assets are held in custody for you; title stays with you but you bear the risk of loss Account & Service Control
2.7.1. Ownership. Title to Supported Digital Assets shall at all times remain with you and shall not transfer to Coinbase. Notwithstanding the foregoing, title to Supported Digital Assets may be transferred to a third party pursuant to the Secured USDC terms of the Coinbase One Card in Appendix 4. All interests in Digital Assets we hold for Digital Asset Wallets are held for customers, are not property of Coinbase, and are not subject to claims of Coinbase’s creditors. As owner of the Supported Digital Assets in your Digital Asset Wallet, you shall bear all risk of loss of such Supported Digital Assets. Coinbase shall have no liability for Supported Digital Asset fluctuations or loss. None of the Supported Digital Assets in your Digital Asset Wallet are the property of, or shall or may be loaned to, Coinbase; Coinbase does not represent or treat assets in User’s Digital Assets as belonging to Coinbase. Coinbase may not grant a security interest in the Supported Digital Assets held in your Digital Asset Wallet. Coinbase will not sell, transfer, loan, hypothecate, or otherwise alienate Supported Digital Assets in your Digital Asset Wallet, except: (i) as required by law, including in response to an order or claim of garnishment, levy, lien, or security interests; (ii) as instructed by you (and, when so instructed by you, only where permitted by law); or (iii) if applicable, Secured USDC (defined below), pursuant to the terms of the Coinbase One Card with Security Deposit Cardholder Agreement (defined below) in Appendix 4. You consent to all such permitted transfers. You hereby instruct Coinbase to effectuate Coinbase Supported Migrations involving Supported Digital Assets you may hold, on your behalf, at such time and in such manner as Coinbase solely determines it is appropriate to do so.
- Coinbase may choose to run a Supported Migration for held assets, and you instruct it to do so in its sole judgment Account & Service Control
- Supported Digital Assets are held in custody for you; title stays with you but you bear the risk of loss Account & Service Control
- Coinbase will not sell, loan or pledge your assets except as required by law, as you instruct, or for Secured USDC Account & Service Control
2.7.2 Application of the Uniform Commercial Code. All Supported Digital Assets credited to the Digital Asset Wallet will be treated as “financial assets” under Division 8 of the California Uniform Commercial Code (“Division 8”). Coinbase is a “securities intermediary” as used in Division 8 with respect to Supported Digital Assets, and your Digital Asset Wallet is a “securities account” as used in Division 8. As stated in Division 8, “the characterization of a person, business, or transaction for purposes of this division does not determine the characterization of the person, business, or transaction for purposes of any other law, regulation, or rule,” including the United States Commodity Exchange Act and any federal, state, or foreign securities law or regulation. Coinbase will comply with your instructions with respect to your Supported Digital Assets, subject to the terms of this User Agreement (including the Coinbase One Card section of Appendix 4).
- Assets are treated as financial assets under California UCC Division 8, with Coinbase as securities intermediary Legal Rights & Agreement Rules
2.7.3. Control and Customer Instructions. You control the Digital Assets held in your Digital Asset Wallet. At any time, subject to outages, downtime, protocol requirements, time to conduct blockchain operations to fulfill your request, restrictions on Secured USDC, and other applicable agreements or policies, you may withdraw your Supported Digital Assets by instructing Coinbase to debit the applicable Supported Digital Asset from your Digital Asset Wallet and transfer the Digital Assets to a different blockchain address. As long as you continue to hold Supported Digital Assets with Coinbase, Coinbase shall retain control over electronic private keys associated with blockchain addresses operated by Coinbase, including the blockchain addresses used to hold the Supported Digital Assets credited to your Digital Asset Wallet. To the extent you designate any USDC in your Digital Asset Wallet as Secured USDC, you agree that you will be restricted from any withdrawals or transfers of such Secured USDC and that, pursuant to the related Coinbase One Card with Security Deposit Cardholder Agreement, Coinbase may comply solely with the instructions and the entitlement orders of the party designated as the secured party for such Secured USDC without further consent from you, without any regard to any inconsistent or conflicting instructions or entitlement orders given to Coinbase by you.
- You control and may withdraw your assets, subject to limits; Coinbase holds the keys; Secured USDC is locked Account & Service Control
2.7.4. Omnibus Accounts. In order to more securely and effectively custody assets, Coinbase may use shared blockchain addresses, controlled by Coinbase, to hold Supported Digital Assets for Digital Asset Wallets on behalf of customers and/or held on behalf of Coinbase. Although we maintain separate ledgers for users’ Coinbase Accounts and Coinbase accounts held by Coinbase for its own benefit, Coinbase shall have no obligation to create a segregated blockchain address for your Supported Digital Assets.
- Coinbase may hold customer assets in shared addresses and need not segregate yours on-chain Account & Service Control
2.7.5. Governance and Voting. For certain Digital Assets, the underlying protocols offer stakers the ability to vote on matters related to the governance of protocol-level issues. Coinbase may or may not support voting for such assets, and may cease supporting voting at any time in its discretion. Coinbase will comply with your instruction to vote your Supported Digital Assets to the extent Coinbase or its affiliate supports voting for such Supported Digital Assets. In certain cases, Coinbase may vote on your behalf where Coinbase or the applicable protocol does not support delegated voting; in those instances, Coinbase will vote with the protocol’s recommendation.
- Voting on protocol governance depends on Coinbase support; Coinbase may vote for you in some cases Account & Service Control
2.8. USD Wallet. Your USD Wallet allows you to hold and transfer USD with your Coinbase Account as described in Section 3 below. To the extent your USD is held as cash, the balance of your USD Wallet is maintained in pooled custodial accounts at one or more financial institutions insured by the Federal Deposit Insurance Corporation (“FDIC”) or the National Credit Union Share Insurance Fund (“NCUSIF”). Coinbase may also place your funds in liquid investments, which may include but are not limited to U.S. treasuries or U.S. government money market funds, in accordance with state money transmitter laws. Your funds may be held in any one of these manners. Our custodial cash accounts have been established in a manner to make available pass-through FDIC or NCUSIF insurance available up to the per-depositor coverage limit then in place (currently $250,000 per individual). Availability of pass-through insurance is contingent upon factors including Coinbase having correct information about you as a customer and maintaining accurate records, and on the determination by the relevant federal regulator as receiver, at the time of a receivership of a bank or credit union holding a custodial account. The current list of the insured depository institutions at which Coinbase may deposit customer funds is located [here](https://help.coinbase.com/en/coinbase/other-topics/legal-policies/how-is-coinbase-insured). Coinbase is not an FDIC-insured bank or NCUSIF-insured credit union. Coinbase owns the interest or other earnings on these investments. Coinbase will not use customer funds for its operating expenses or any other corporate purposes. You agree that Coinbase, acting in good faith and in the regular course of business, is the custodian of depository records for your cash held at financial institutions.
- Coinbase is not SEC-registered; Digital Assets carry no FDIC or SIPC protection (USD cash: see 2.8) Charges & Financial Obligations
- USD cash is pooled in custodial accounts and may be invested; Coinbase keeps the earnings but not for operating expenses Charges & Financial Obligations
- USD cash may get pass-through FDIC or NCUSIF insurance up to $250,000, under conditions; Coinbase is not insured Charges & Financial Obligations
2.9. Coinbase Vault. You may elect to hold Supported Digital Assets in Coinbase Vault. Coinbase Vault allows you to create conditions around transfer of your Supported Digital Assets, which may include adding third-parties to approve withdrawals (“Approvers”). For the avoidance of doubt, title to Supported Digital Assets in the Coinbase Vault shall at all times remain with you, and Approvers shall have no ownership interest in such Supported Digital Assets.
- Coinbase Vault lets you add approvers to withdrawals; title stays with you Account & Service Control
2.10. USDC Wallets. You may elect to buy USD Coin (“USDC”) from Coinbase, a Digital Asset issued by Circle Internet Financial (“Circle”) and supported by Coinbase. You are the owner of the balance of your USDC Wallet. Coinbase is not the issuer of USDC, does not hold reserves for USDC, and has no obligation to repurchase your USDC for USD. You can redeem your USDC with Circle, and Coinbase may also elect to repurchase your USDC in exchange for USD. You agree to be bound by the terms of the Circle USDC User Agreement (located at [https://www.circle.com/legal/usdc-terms](https://www.circle.com/legal/usdc-terms)), which provides additional obligations, undertakings, and limitations with respect to USDC.
- USDC is issued by Circle, not Coinbase; Coinbase holds no USDC reserves and need not repurchase it Charges & Financial Obligations
3. Payment Services, Purchase & Sale Transactions, and Credit Transactions
3.1. USD Funds. You can load funds into your USD Wallet from a valid bank account via ACH transfer or wire transfer. Your USD balance is in a pending state and will not be credited to your USD Wallet until after the bank transfer has cleared, usually within five (5) business days. We may debit your linked bank account as soon as you initiate payment. The name on your linked bank account and your wire transfer must match the name verified on your Coinbase Account.
- USD loads clear in about five business days; name on the bank account must match Charges & Financial Obligations
3.2. Transactions on the Coinbase Site. When you buy or sell Supported Digital Assets on the Coinbase Site (which, for clarity, does not include transactions with Third Party Services (as defined below)), you are not buying Supported Digital Assets from Coinbase or selling Supported Digital Assets to Coinbase. Coinbase acts as the agent, transacting on your behalf, to facilitate that purchase or sale between you and other Coinbase customers. You can purchase Supported Digital Assets on the Coinbase Site using: (i) funds in your USD Wallet; (ii) Supported Digital Assets held in certain Digital Asset Wallets, as permitted by Coinbase; (iii) a valid bank account in the name that matches the name on your Coinbase Account; (iv) a debit or credit card that matches the name on your Coinbase Account; (v) Google Pay; (vi) Apple Pay; (vii) PayPal; or (viii) a Coinbase gift card (each a "Valid Payment Method"). Your purchase must follow the relevant instructions on the Coinbase Site. Coinbase reserves the right to cancel any transaction not confirmed by you within five (5) seconds after Coinbase quotes a transaction price. A purchase of Supported Digital Assets using a Valid Payment Method generally will initiate on the business day we receive your instructions. Purchased Supported Digital Assets will usually be deposited in your Digital Asset Wallet instantly and can be exchanged for other Digital Assets. You will be able to sell or send Purchased Digital Assets as soon as funds have settled to Coinbase, which in the case of a bank account or credit or debit card usually takes up to five (5) business days. You can sell Supported Digital Assets and instruct Coinbase to deposit funds into your Coinbase USD Wallet or, where supported, a Digital Asset Wallet. Supported Digital Asset purchases and sales on the Coinbase Site are collectively referred to herein as “Digital Asset Transactions”. If Coinbase cannot complete your Digital Asset Transaction for any reason (such as price movement, market latency, inability to find a counterparty for your transaction, or order size), Coinbase will reject the order and notify you of such rejection. You will not be charged for a rejected transaction.
- On the Coinbase Site Coinbase acts as your agent to match you with other customers, not as buyer or seller Charges & Financial Obligations
- Valid payment methods, five-second confirmation window, and settlement timing for purchases and sales Charges & Financial Obligations
- Coinbase rejects orders it cannot complete and does not charge for rejected transactions Charges & Financial Obligations
3.3. Fees. In general, Coinbase makes money when you purchase or sell Supported Digital Assets on the Coinbase Site. A description of the way fees are calculated can be found on our [Pricing and Fees Disclosures Page](https://help.coinbase.com/en/coinbase/trading-and-funding/pricing-and-fees/fees). By using Coinbase Services you agree to pay all fees and, if applicable based on the service, a spread. While Coinbase reserves the right to adjust its pricing and fees and any applicable waivers at any time, we may provide at least 30 days’ prior notice of certain changes to our pricing schedule, or terms, conditions and policies to users in some states where required by applicable law. We will also notify you of the final price of each transaction, inclusive of pricing and fees, when you authorize the transaction and in each receipt we issue to you. We may charge network fees (miner fees) to process a Digital Asset Transaction on your behalf. We will calculate the network fee at our discretion, and notify you of the network fee at or before the time you authorize the Digital Asset Transaction. Bank fees charged to Coinbase are netted out of transfers to or from Coinbase. You are responsible for paying any additional fees charged by your financial service provider. We will not process a transfer if associated bank fees exceed the value of the transfer. You may be required to deposit additional USD to cover bank fees if you desire to complete such a transfer.
- You pay all fees and any spread; Coinbase may change pricing, with 30 days' notice only in some states Charges & Financial Obligations
3.4. Recurring Digital Asset Transactions. If you initiate recurring Digital Asset Transactions, you authorize us to initiate recurring electronic payments in accordance with your selected Digital Asset Transaction and any corresponding payment accounts, such as recurring automated clearing house (ACH) debit or credit entries from or to your linked bank account. This authorization will remain in full force and effect until you change your recurring transaction settings at [https://www.coinbase.com/transactions](https://www.coinbase.com/transactions) or otherwise on the Coinbase Site. Your recurring transactions will occur in periodic installments, based on your period selection (e.g., daily, weekly, monthly), until either you or Coinbase cancels the recurring order. Recurring transactions scheduled for the 29th, 30th, or 31st day of a month will be processed the earlier of the date scheduled or on the last day of the applicable month. For example, recurring transactions scheduled for the 31st will be processed on the 30th in April, June, September, and November. Your recurring transaction will be executed within the 24-hour day on the transaction date. Transaction times may vary. If you select a U.S. Bank Account as your payment method for a recurring transaction, and such transaction falls on a weekend or holiday, or after bank business hours, the ACH credit or debit will be executed on the next business day, although the Digital Asset fees at the time of the regularly-scheduled transaction will apply. If your Bank is unable to process any electronic ACH debit entry, we will notify you of cancellation of the transaction and may use the remedies set forth in this User Agreement to recover any amount owed to Coinbase. You agree to notify Coinbase of any changes in your linked bank account information prior to a recurring transaction. Coinbase may, at any time, suspend or delay recurring transactions without notice or terminate recurring transactions by providing notice to you.
- Recurring purchases run on your authorization until you cancel; Coinbase may suspend or end them Charges & Financial Obligations
3.5. Revocation. When you give us instructions to purchase Supported Digital Assets, you cannot withdraw your consent to that purchase unless the purchase is not scheduled to occur until a future date e.g. you set up a recurring purchase of Supported Digital Assets (a "Future Transaction"). In the case of a Future Transaction, you may withdraw your consent up until the end of the business day before the date that the Future Transaction is scheduled to take place. To withdraw your consent to a Future Transaction, you must follow the instructions on the Coinbase Site.
- You cannot withdraw consent to a purchase, except for a future-dated one until the business day before Charges & Financial Obligations
3.6. Unauthorized and Incorrect Transactions. When a Digital Asset Transaction or USD transaction occurs using your credentials, we will assume that you authorized such transaction, unless you notify us otherwise. If you believe you did not authorize a particular transaction or that a transaction was incorrectly carried out, you must contact us as soon as possible via our help page at [https://help.coinbase.com](https://support.coinbase.com/) or by phone at (888) 908-7930 (international call charges may apply). It is important that you regularly check your USD Wallet, Digital Asset Wallet, and any other wallets accessible through the Coinbase Site and your transaction history to ensure you notify us as soon as possible of any unauthorized or incorrect transactions. Reporting an unauthorized transaction does not guarantee Coinbase will be able to reverse the transaction or reimburse you for the transaction.
- Transactions using your credentials are presumed authorized; report problems fast, reimbursement not guaranteed Charges & Financial Obligations
3.7. Account Information. You will be able to see your USD Wallet and Digital Asset Wallet balances using the Coinbase Site. You can also see your transaction history using the Coinbase Site, including (i) the amount (and currency) of each Digital Asset Transaction; (ii) a reference to the identity of the payer and/or payee (as appropriate); (iii) any fees charged (excluding any spread, or margin, over the prevailing market rate on Coinbase’s trading platform); (iv) if applicable, the rate of exchange, and the amount (in the new currency) after exchange (where you are the payer) or the amount (in the original currency) before the exchange (where you are the payee); and (v) the date of each Digital Asset Transaction.
- You can view wallet balances and transaction history on the site, excluding spread Account & Service Control
3.8. Reversals & Cancellations. You cannot cancel, reverse, or change any transaction marked as complete or pending. If your payment is not successful, if your payment method has insufficient funds, or if you reverse a payment made from funds in your bank account, you authorize Coinbase, in its sole discretion, either to cancel the transaction or to debit your other payment methods, including your USD Wallet or Digital Asset Wallet balances or other linked accounts, in any amount necessary to complete the transaction. You are responsible for maintaining an adequate balance and/or sufficient credit limits in order to avoid overdraft, non-sufficient funds (NSF), or similar fees charged by your payment provider. We reserve the right to refuse to process, or to cancel, correct, clawback, or reverse, any Digital Asset Transaction or Transfers in our sole discretion, even after funds have been debited from your account(s), in response to a subpoena, court order, or other government order; or if we suspect the transaction may: involve money laundering, terrorist financing, fraud, or any other type of financial crime; be erroneous; or relate to a Prohibited Use or a Prohibited Business as set forth in the [Prohibited Use Policy](https://www.coinbase.com/legal/prohibited_use). In such instances, Coinbase will reverse the transaction and we are under no obligation to reinstate a purchase or sale order at the same price or on the same terms as the canceled transaction.
- Completed or pending transactions cannot be reversed by you; Coinbase may cancel, debit other methods or claw back Charges & Financial Obligations
3.9. Payment Services Partners. Coinbase may use a third party payment processor to process any US Dollar payment between you and Coinbase, including but not limited to payments in relation to your use of the Digital Asset Transactions or deposits or withdrawals from your USD Wallet or Coinbase Account.
- Coinbase may use third-party processors for US dollar payments Sharing & Disclosure
4. Digital Asset Transfers
4.1. In General. Your Digital Asset Wallet enables you to send Supported Digital Assets to, and request, receive, and store Supported Digital Assets from, third parties by giving instructions through the Coinbase Site. Your transfer of Supported Digital Assets between your other Digital Asset wallets (including wallets off the Coinbase Site) and to and from third parties is a “Digital Asset Transfer”. We recommend customers send a small amount of Supported Digital Assets as a test before sending a significant amount of Supported Digital Assets.
- A Digital Asset Transfer moves assets to or from third parties or other wallets; test with a small amount first Account & Service Control
4.2. Pending Transactions. Once a Digital Asset Transfer is submitted to a Digital Asset network, the transaction will be unconfirmed and remain in a pending state for a period of time sufficient to allow confirmation of the transaction by the Digital Asset network. A Digital Asset Transfer is not complete while it is in a pending state. Pending Digital Asset Transfers that are initiated from a Coinbase Account will reflect a pending transaction status and are not available to you for use on the Coinbase Site or otherwise while the transaction is pending.
- A transfer is not complete while pending, and pending assets are unavailable to you Account & Service Control
4.3. Inbound Digital Asset Transfers. When you or a third party sends Digital Assets to a Coinbase Wallet from an external wallet not hosted on Coinbase (“Inbound Transfers”), the person initiating the transaction is solely responsible for executing the transaction properly, which includes ensuring that the Digital Asset being sent is a Supported Digital Asset that conforms to the particular wallet address to which funds are directed, including any required Destination Tag/Memo. By initiating an Inbound Transfer, you attest that you are transacting in a Supported Digital Asset that conforms to the particular wallet address to which funds are directed. For example:
- The sender of an inbound transfer is solely responsible for sending a Supported Digital Asset that matches the address Account & Service Control
If you select an Ethereum wallet address to receive funds, you attest that you are initiating an Inbound Transfer of Ethereum alone, and not any other Digital Asset such as Bitcoin or Ethereum Classic.
- The sender of an inbound transfer is solely responsible for sending a Supported Digital Asset that matches the address Account & Service Control
If you select a Bitcoin wallet address to receive funds, you attest that you are initiating an Inbound Transfer of Bitcoin alone, and not any other Digital Asset such as Bitcoin Cash or Ethereum.
- The sender of an inbound transfer is solely responsible for sending a Supported Digital Asset that matches the address Account & Service Control
Coinbase incurs no obligation whatsoever with regard to unsupported Digital Assets sent to a Coinbase Account or with regard to Supported Digital Assets sent to an incompatible Digital Asset wallet address. If you send unsupported Digital Assets to a Coinbase Account or Supported Digital Assets to an incompatible Digital Asset wallet address, then you will lose those Digital Assets. For some lost Digital Assets, Coinbase may in its sole discretion offer you the option to attempt a recovery. We may charge fees to process the recovery attempt on your behalf. We will calculate all fees at our discretion, and notify you of the applicable fees at or before the time you authorize the recovery attempt. For more information, see our [Pricing and Fees Disclosures Page](https://help.coinbase.com/en/coinbase/trading-and-funding/pricing-and-fees/fees). The actual amount recovered may differ from the estimated recovery amount. Coinbase does not evaluate the authenticity, safety, or security of unsupported Digital Assets. You acknowledge and agree that Coinbase is not liable for any loss incurred during the recovery attempt or subsequent use of the recovered Digital Asset.
- Unsupported or mismatched assets sent to Coinbase are lost; any recovery attempt is discretionary and may cost fees Charges & Financial Obligations
Coinbase may from time to time determine types of Digital Assets that will be supported or cease to be supported. You acknowledge and agree that you may be required to pay network or miner’s fees in order for an Inbound Transfer transaction to be successful. Insufficient network fees may cause an Inbound Transfer to remain in a pending state on a decentralized network outside of Coinbase’s control, and we are not responsible for delays or loss incurred as a result of an error in the initiation of the transaction and cannot reverse such transactions.
- Coinbase may change supported assets; you may owe network fees and inbound transfers can stall Charges & Financial Obligations
4.4. Outbound Digital Asset Transfers. When you send Supported Digital Assets from your Coinbase Account to an external wallet (“Outbound Transfers”), such transfers are executed at your instruction by Coinbase. You should verify all transaction information prior to submitting instructions to us. Coinbase shall bear no liability or responsibility in the event you enter an incorrect blockchain destination address, incorrect Destination Tag/Memo, or if you send your Supported Digital Assets to an incompatible wallet. We do not guarantee the identity or value received by a recipient of an Outbound Transfer. Digital Asset Transfers cannot be reversed once they have been broadcast to the relevant Digital Asset network, although they may be in a pending state, and designated accordingly, while the transaction is processed by network operators. Coinbase does not control the Digital Asset network and makes no guarantees that a Digital Asset Transfer will be confirmed by the network. We may cancel or refuse to process any pending Outbound Digital Asset Transfers as required by law or any court or other authority to which Coinbase is subject in any jurisdiction. Additionally, we may require you to wait some amount of time after completion of a transaction before permitting you to use further Coinbase Services and/or before permitting you to engage in transactions beyond certain volume limits.
- Completed or pending transactions cannot be reversed by you; Coinbase may cancel, debit other methods or claw back Charges & Financial Obligations
- Outbound transfers follow your instruction and cannot be reversed once broadcast; Coinbase disclaims entry errors Charges & Financial Obligations
4.5. Transfers to a Recipient Email Address. Coinbase allows you to initiate a Digital Asset Transfer to a Coinbase customer by designating that customer’s email address. If you initiate a Digital Asset Transfer to an email address, and the recipient does not have an existing Coinbase Account, we will invite the recipient to open a Coinbase Account. If the recipient does not open a Coinbase Account within thirty (30) days, we will return the relevant Supported Digital Asset to your Digital Asset Wallet.
- Sending to an email address invites the recipient to open an account; unclaimed transfers return after 30 days Account & Service Control
4.6. Debts. In the event that there are outstanding amounts owed to us hereunder, including in your Coinbase Account, Coinbase reserves the right to debit your Coinbase Account accordingly and/or to withhold amounts from funds you may transfer between your Coinbase Accounts.
- Coinbase may debit your account or withhold transfers to recover amounts you owe; Secured USDC is generally protected Charges & Financial Obligations
Any Secured USDC will not be debited by Coinbase for any amount you owe to Coinbase, although such Secured USDC may be transferred to a third party as further explained in the Coinbase One Card section of Appendix 4. However, Coinbase may debit such Secured USDC in the event it is no longer designated as “secured” subject to the terms of the applicable Coinbase One Card with Security Deposit Cardholder Agreement.
- Coinbase may debit your account or withhold transfers to recover amounts you owe; Secured USDC is generally protected Charges & Financial Obligations
5. Data Protection and Security
5.1. Personal Data. You acknowledge that we may process personal data in relation to you (if you are an individual), and personal data that you have provided or in the future provide to us in relation to your employees and other associated individuals, in connection with this Agreement, or the Coinbase Services. Accordingly, you represent and warrant that: (i) your disclosure to us of any personal data relating to individuals other than yourself was or will be made in accordance with all applicable data protection and data privacy laws, and such data are accurate, up to date and relevant when disclosed; (ii) before providing any such personal data to us, you have read and understood our [Privacy Policy](https://www.coinbase.com/legal/privacy?locale=en-US), and, in the case of personal data relating to an individual other than yourself, have (or will at the time of disclosure have) provided a copy of that [Privacy Policy](https://www.coinbase.com/legal/privacy?locale=en-US) (as amended from time to time), to that individual; and (iii) if from time to time we provide you with a replacement version of the [Privacy Policy](https://www.coinbase.com/legal/privacy?locale=en-US), you will promptly read that notice and provide a copy to any individual whose personal data you have provided to us.
- You warrant that personal data you give about other people is lawful, accurate and accompanied by our Privacy Policy Data Access & Collection
5.2. Security Breach. If you suspect that your Coinbase Account or any of your security details have been compromised or if you become aware of any fraud or attempted fraud or any other security incident (including a cyber-security attack) affecting you and/or Coinbase (collectively a "Security Breach"), you must notify Coinbase Support immediately at [https://help.coinbase.com](https://support.coinbase.com/) or (888) 908-7930 and provide accurate and up to date information throughout the duration of the Security Breach. You must take any steps that we reasonably require to reduce or manage any Security Breach. Prompt reporting of a Security Breach does not guarantee that Coinbase will reimburse you for any losses suffered or be liable to you for any losses suffered as a result of the Security Breach.
- Report suspected account compromise or security incidents immediately; prompt reporting does not guarantee reimbursement Security & Safeguards
5.3. Computer Viruses. We shall not bear any liability, whatsoever, for any damage or interruptions caused by any computer viruses or other malicious code that may affect your computer or other equipment, or any phishing, spoofing or other attack. We advise the regular use of a reputable and readily available virus screening and prevention software. You should also be aware that SMS and email services are vulnerable to spoofing and phishing attacks and should use care in reviewing messages purporting to originate from Coinbase. Always log into your Coinbase Account(s) through the Coinbase Site to review any transactions or required actions if you have any uncertainty regarding the authenticity of any communication or notice.
- Coinbase disclaims liability for viruses, phishing and spoofing and advises logging in through the site Security & Safeguards
6. General Obligations, Taxes, Designating a Fiduciary and Termination
6.1. Limited License. All content included in or made available through the Coinbase Services, Coinbase Site or any related content, materials and information such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software (collectively, the “Content”) is the property of Coinbase or its affiliates or its content providers and protected by United States and international copyright laws. We grant you a limited, nonexclusive, nontransferable license, subject to the terms of this Agreement, to access and use the Coinbase Services, Coinbase Site, and Content solely for purposes approved by Coinbase from time to time. Any other use of the Coinbase Services, Coinbase Site or Content is expressly prohibited and all other right, title, and interest in the Coinbase Services, Coinbase Site or Content is exclusively the property of Coinbase and its licensors. You agree you will not copy, transmit, distribute, sell, license, reverse engineer, modify, publish, or participate in the transfer or sale of, create derivative works from, or in any other way exploit any of the Content, in whole or in part without the prior written consent of Coinbase."Coinbase.com", and the following non-exhaustive list, including COINBASE, COINBASE Logo, C Logo, COINBASE EXCHANGE, ROSETTA, COSTA, SKEW, TOSHI, COINBASE ONE, and BISON TRAILS; and without limitation, any graphics, logos, button icons, and service names included in or made available through any Content, and all logos related to the Coinbase Services or displayed on the Coinbase Site are either trademarks or trade dress of Coinbase or its licensors in the United States and other countries. You may not copy, imitate or use them without Coinbase's prior written consent for any purpose, including without limitation, in: connection with any product or service that is not authorized by Coinbase; any manner that is likely to cause confusion among customers; or a way that disparages or discredits Coinbase.
- Coinbase owns its content; you get a limited, non-transferable licence and may not copy or exploit it Content & IP Rights
- Coinbase trademarks and trade dress may not be used without written consent Content & IP Rights
6.2. Website Accuracy. Although we intend to provide accurate and timely information on the Coinbase Site, the Coinbase Site (including, without limitation, the Content) may not always be entirely accurate, complete or current and may also include technical inaccuracies or typographical errors. In an effort to continue to provide you with as complete and accurate information as possible, information may be changed or updated from time to time without notice, including without limitation information regarding our policies, products and services. Accordingly, you should verify all information before relying on it, and all decisions based on information contained on the Coinbase Site are your sole responsibility and we shall have no liability for such decisions. Information provided by third parties, including historical price and supply data for Digital Assets, is for informational purposes only and Coinbase makes no representations or warranties to its accuracy. Links to third-party materials (including without limitation websites) may be provided as a convenience but are not controlled by us. You acknowledge and agree that we are not responsible for any aspect of the information, content, or services contained in any third-party materials or on any third-party sites accessible or linked to the Coinbase Site.
- Site information may be inaccurate or change without notice; decisions based on it are your responsibility Legal Rights & Agreement Rules
- Links to third-party sites are a convenience; Coinbase is not responsible for them Linking & Identification
6.3. Third-Party Applications. If, to the extent permitted by Coinbase from time to time, you grant express permission to a third party to access or connect to your Coinbase Account(s), either through the third party's product or service or through the Coinbase Site, you acknowledge that granting permission to a third party to take specific actions on your behalf does not relieve you of any of your responsibilities under this Agreement. You are fully responsible for all acts or omissions of any third party with access to your Coinbase Account(s). Further, you acknowledge and agree that you will not hold Coinbase responsible for, and will indemnify Coinbase from, any liability arising out of or related to any act or omission of any third party with access to your Coinbase Account(s). You may change or remove permissions granted by you to third parties with respect to your Coinbase Account(s) at any time through the tabs on the Account Settings page on the Coinbase Site.
- You stay responsible for, and indemnify Coinbase against, third parties you let access your account Account & Service Control
6.4. Your Content. Some Coinbase Services let you share your own content (for example text, images, video, graphics, audio or other materials, “Your Content”). Before sharing Your Content through the Services, you promise and attest that you own and control all of the intellectual property rights to Your Content (or that you have the necessary license rights to the content) and that Your Content is lawful. We reserve the right to remove Your Content at our discretion, without notice and without liability. You agree that all of Your Content posted on our Services must comply with all policies applicable to your use of Coinbase Services, features or products, including our [Content Policy](https://help.coinbase.com/en/coinbase/trading-and-funding/asset-ratings-and-reviews/asset-ratings---reviews-content-policy). If Your Content violates our policies, we may remove it without notice. When you share Your Content on our Services, you may be asked to make disclosures, or label or categorize Your Content; failing to do so accurately may result in Your Content being removed. We also reserve the right to label or categorize Your Content and allow other users to label or categorize Your Content. How Your Content is labeled or categorized may affect how it is displayed by our Services.
- You must own or be licensed to share your content, keep it lawful and policy-compliant; Coinbase may remove or label it Content & IP Rights
6.4.1. License to use Your Content. When you share Your Content through the Services, you retain your intellectual property rights in Your Content and you provide us with the following license to use Your Content: by using our Services you grant us a worldwide, non-exclusive, royalty-free, sublicensable, perpetual, and transferable license to host, publish, display, perform, reproduce, copy, distribute, communicate, modify, reformat, translate, or otherwise use Your Content (including your text, images, video, graphics, audio, files, communications, and any other content you provide) to operate, improve, develop, and promote our Services. If you see content on Coinbase NFT that you believe violates your intellectual property rights, you agree to submit a notice of claimed intellectual property infringement using the procedures described on our Content Removals page. We comply with the Digital Millennium Copyright Act ("DMCA") and we will respond to a properly submitted notification of claimed copyright infringement in accordance with our DMCA procedures. Note that repeat infringers may have their Coinbase Account disabled.
- You keep your content but give Coinbase a worldwide, perpetual, sublicensable licence to use it Content & IP Rights
6.5. Transaction Limits. The use of all Coinbase Services may be subject to a limit on the amount of volume, stated in U.S. Dollar terms, you may transact or transfer in a given period (e.g., daily). To view your limits, login to your Coinbase Account(s) and visit [https://www.coinbase.com/settings/account-levels](https://www.coinbase.com/settings/account-levels). Your transaction limits may vary depending on your payment method, verification steps you have completed, and other factors. If you wish to raise your limits beyond the posted amounts, you may submit a request at [https://help.coinbase.com](https://support.coinbase.com/). Coinbase reserves the right to change applicable limits, and to refuse to raise your limits, as we deem necessary in our sole discretion.
- Your transaction volume may be limited, varies by payment method and verification, and Coinbase can change it Charges & Financial Obligations
6.6. Unclaimed Property. If Coinbase is holding funds (whether fiat currency or Supported Digital Assets) in your account, and has no record of you accessing the Services for several years, applicable law may require Coinbase to deliver any such funds (or their USD equivalent) to the applicable state or jurisdiction as unclaimed property.
- Dormant funds may be handed to the state as unclaimed property Charges & Financial Obligations
6.7. Password Security; Contact Information. You are responsible for creating a strong password and maintaining security and control of any and all electronic devices, IDs, email addresses, passwords, hints, personal identification numbers (PINs), API keys or any other codes that you use to access the Coinbase Services. In addition, you may choose to nominate two or more trusted contacts (“Trusted Contacts”) to verify your identity when you take certain actions on your account, such as account recovery. You are responsible for ensuring that any Trusted Contacts you appoint are individuals that you know personally and trust, that you are able to contact them if and when you need to take certain actions, and that you keep your designated Trusted Contacts up to date. Any loss or compromise of the foregoing information, your personal information, and/or actions taken by your Trusted Contacts may result in unauthorized access to your Coinbase Account by third-parties and the loss or theft of any Digital Assets and/or funds held in your Coinbase Account and any associated accounts, including your linked bank account(s) and credit card(s). You are responsible for keeping your email address and telephone number up to date in your Account Profile in order to receive any notices or alerts that we may send you. You should never allow remote access or share your computer and/or computer screen with someone else when you are logged on to your Coinbase Account. Coinbase will never under any circumstances ask you or your Trusted Contacts for your passwords, 2-factor authentication codes, or to screen share or otherwise seek to access your computer or account. Coinbase is not liable for any loss that you may sustain due to the compromise of your account login credentials (including passwordless credentials such as Passkeys and any other means of authentication) or resulting from your use of the Trusted Contacts feature. Coinbase is also not liable for your failure to follow or act on any notices or alerts that we may send to you. In the event you believe your Coinbase Account information has been compromised, contact Coinbase Support immediately at [https://help.coinbase.com](https://help.coinbase.com/) or (888) 908-7930.
- You must secure your credentials; Coinbase is not liable for compromised credentials or Trusted Contacts Security & Safeguards
- You may nominate Trusted Contacts to verify your identity, and you are responsible for choosing them Account & Service Control
6.8. Taxes. The tax treatment of Digital Asset transactions is uncertain, and it is your responsibility to determine what taxes, if any, arise from transactions using Coinbase Services under this Agreement. Users are solely responsible for reporting and paying any applicable taxes arising from transactions using Coinbase Services, and acknowledge that Coinbase does not provide investment, legal, or tax advice governing these transactions. You understand that Coinbase shall report information with respect to your transactions, payments, transfers, or distributions made by or to you with respect to your activities using Coinbase Services to a tax or governmental authority to the extent such reporting is required by applicable law. Coinbase also shall withhold taxes applicable to your transactions or to payments or distributions made or deemed made to you to the extent such withholding is required by applicable law. From time to time, Coinbase shall ask you for tax documentation or certification of your taxpayer status as required by applicable law, and any failure by you to comply with this request in the time frame identified may result in withholding and/or remission of taxes to a tax authority as required by applicable law. You should conduct your own due diligence and consult your own tax advisors before making any decisions with respect to Digital Asset transactions.
- You are responsible for your taxes; Coinbase reports to authorities and withholds where law requires Legal Rights & Agreement Rules
6.9. Designating a Fiduciary. For security reasons, if we receive legal documentation confirming your death or other information leading us to believe you have died, we will freeze your Coinbase Account and during this time, no transactions may be completed until: (i) your designated fiduciary has opened a new Coinbase Account, as further described below, and the entirety of your Coinbase Account has been transferred to such new account; or (ii) we have received proof in a form satisfactory to us that you have not died. If we have reason to believe you may have died but we do not have proof of your death in a form satisfactory to us, you authorize us to make inquiries, whether directly or through third parties, that we consider necessary to ascertain whether you have died. Upon receipt by us of proof satisfactory to us that you have died, your designated fiduciary will be required to open a new Coinbase Account in order to gain access to the contents of your Coinbase Account. If you have not designated a fiduciary, then we reserve the right to (i) treat as your fiduciary any person entitled to inherit your Coinbase Account, as determined by us upon receipt and review of the documentation we, in our sole discretion, deem necessary or appropriate, including (but not limited to) a will, a living trust or a small estate affidavit; or (ii) require an order designating a fiduciary from a court having competent jurisdiction over your estate. In the event we determine, in our sole discretion, that there is uncertainty regarding the validity of the fiduciary designation, we reserve the right to require an order resolving such issue from a court of competent jurisdiction before taking any action relating to your Coinbase Account.
- On evidence of death Coinbase freezes the account; a designated fiduciary must open a new account to access it Account & Service Control
6.10. Suspension, Termination, and Cancellation. Coinbase may suspend, restrict, or terminate your access to any or all of the Coinbase Services, and/or deactivate or cancel your Coinbase Account(s), with immediate effect for any reason at its sole discretion and is under no obligation to disclose the details of its decision to take such action with you. You acknowledge that Coinbase's decision to take certain actions, including limiting access to, suspending, or closing your account for any reason in our sole discretion, may be based on confidential criteria that are essential to Coinbase's risk management and security protocols. You agree that Coinbase is under no obligation to disclose the details of its risk management and security procedures to you.You will be permitted to transfer Supported Digital Assets or funds associated with your hosted Digital Asset Wallet(s) and/or your USD Wallet(s) for ninety (90) days after Account deactivation or cancellation unless such transfer is otherwise prohibited (i) under applicable law, including but not limited to applicable sanctions programs; or (ii) by a facially valid subpoena or court order. You may close your Coinbase Account(s) at any time by visiting [https://accounts.coinbase.com/profile/close](https://accounts.coinbase.com/profile/close). You will not be charged for closing your Coinbase Account(s), although you will be required to pay any outstanding amounts owed to Coinbase. You authorize us to cancel or suspend any pending transactions at the time of account closure. Coinbase may discontinue or change any product, service, or feature, in its sole discretion, at any time. You agree that we may transfer you to a product or service that is reasonably similar to the discontinued or changed product or service, to the extent such product or service exists. We will provide you with prior notice of material changes, discontinuation, or the transfer related to a product, service, or feature, to the extent required or applicable.
- Coinbase may, in its sole discretion, refuse, suspend or terminate accounts, transfers or trading Account & Service Control
- Coinbase may suspend, restrict or terminate access at any time for any reason, without explanation Account & Service Control
- You may close your account for free at any time, but must pay amounts owed; pending transactions may be cancelled Account & Service Control
- Coinbase may discontinue or change products and move you to a similar one, with notice only where required or applicable Account & Service Control
6.11. Export Controls and Sanctions. Your use of the Coinbase Services and the Site is subject to applicable law including but not limited to export restrictions, end-user restrictions, antiterrorism laws, and economic sanctions. By sending, receiving, buying, selling, trading, or storing Digital Assets through the Site or Coinbase Services, you agree that you will comply with all applicable laws. You are not permitted to acquire Digital Assets or use any of the Coinbase Services through the Site if doing so would violate applicable laws and regulations, including but not limited to those of the United Nations Security Council, the United States (including prohibiting dealings with sanctioned persons identified by the U.S. Department of the Treasury’s Office of Foreign Assets Control Specially Designated Nationals and Blocked Persons (“SDN”), or other U.S. non-SDN restricted or prohibited parties lists, and those prohibiting dealings with persons organized, resident, or located in comprehensively sanctioned jurisdictions), and/or any other applicable federal, state, municipal or local laws and regulations (each as amended from time to time).
- Use of the Services must comply with export controls, antiterrorism laws and sanctions, including OFAC lists Legal Rights & Agreement Rules
6.12 Consent to Receive Text Messages. By opting in to receive text messages from Coinbase, you verify that the mobile number provided to Coinbase is true and accurate and that you are the current subscriber or owner of any telephone number that you provide. By voluntarily providing your telephone number(s) and opting in to receiving text messages from Coinbase, you expressly agree to receive recurring automated text messages (such as SMS, MMS, or successor protocols or technologies) from Coinbase and understand that consent is not required to make any purchase. Message and data rates may apply and the frequency of messages varies. Your consent to receive automated texts is completely voluntary. You may opt-out at any time by replying STOP or receive support by replying HELP to any mobile message from us. Coinbase, carriers and other service providers which support Coinbase in delivering text messages are not responsible for any delayed or undelivered text messages. You acknowledge and agree to accept a final text message confirming your opt-out. We may use different numbers for different messaging purposes, so texting STOP to one number will not effectuate a stop request for all text messaging programs to which you are subscribed. If you would like to stop messages from multiple numbers, text STOP to each number to which you would like to unsubscribe. You agree to indemnify, defend, and hold harmless Coinbase for any claims, losses, liability, costs and expenses (including reasonable attorneys’ fees) arising from any privacy, tort or other claims, including claims under the Federal Telephone Consumer Protection Act or any state law equivalents, including claims relating to your voluntary provision of a telephone number that is not owned by you. You can contact us via our help page at [https://help.coinbase.com](https://help.coinbase.com/) or by phone at (888) 908-7930 (international call charges may apply). Opt-in consent for text messages is not shared with any third party, except telecommunication technology providers (e.g. aggregators and providers of text message services) as defined in our Privacy Policy.
- By opting in you consent to recurring automated texts; consent is voluntary and you can reply STOP Use & Processing
- You indemnify Coinbase for claims, including under the TCPA, arising from a phone number you provide that is not yours Legal Rights & Agreement Rules
- Text-message opt-in consent is not shared with third parties other than telecom technology providers Sharing & Disclosure
7. Customer Feedback, Queries, Complaints, and Dispute Resolution
7.1. Contact Coinbase. If you have feedback, or general questions, contact us via our Customer Support webpage at [https://help.coinbase.com](https://support.coinbase.com/). Coinbase requires that all legal documents (including civil subpoenas, complaints, and small claims) be served on our registered agent for service of process. Current contact information for our registered agent in each state can be found [here](https://www.cscglobal.com/cscglobal/pdfs/CSC-registered-agent-addresses.pdf).Please note that our registered agent will accept service only if the entity identified as the recipient of the document identically matches the name of the entity registered with the Secretary of State and for which our registered agent is authorized to accept service (Coinbase, Inc.). By accepting service of a legal document, Coinbase does not waive any objections we may have and may raise in response to such document.
- Legal documents must be served on Coinbase's registered agent, and only if addressed exactly to Coinbase, Inc. Legal Rights & Agreement Rules
7.2. Formal Complaint Process. If you have a complaint with Coinbase, you agree to first contact Coinbase through our support team to attempt to resolve any such dispute amicably. If we cannot resolve the dispute through Coinbase Support, you agree to use the Formal Complaint Process set forth below before filing any arbitration claim or small claims action as described further in Appendix 5 below. You must complete the Formal Complaint Process before filing any arbitration or small claims action. If you do not complete it, then you agree that your claim or action must be dismissed from arbitration or small claims court.
- Try Support, then the Formal Complaint Process, before arbitration or small claims, or the claim is dismissed Legal Rights & Agreement Rules
7.2.1. Procedural Steps. In the event that the dispute is not resolved through your contact with Coinbase Support, you agree to use our complaint form to describe your dispute, how you would like us to resolve the complaint, and any other relevant information. The complaint form can be found [here](https://help.coinbase.com/en/coinbase/other-topics/other/how-to-send-a-complaint) or can be requested from Coinbase Customer Support. If you prefer to send a written complaint via mail, please include as much information as possible in describing your complaint and how you would like us to resolve the complaint, including your support case number and any other relevant information to Coinbase, Inc., 228 Park Ave S #23008, New York, NY, 10003. We will acknowledge receipt of your complaint form after you submit it. A Coinbase customer relations agent will review and evaluate your complaint based on the information you have provided and information in the possession of Coinbase. The Formal Complaint Process is completed when Coinbase responds to your complaint or forty-five (45) business days after the date we receive your complaint, whichever occurs first.
- Formal complaint: use the complaint form or mail; process ends on Coinbase's response or 45 business days Legal Rights & Agreement Rules
7.3. Arbitration. You agree to be bound by the Arbitration Agreement in Appendix 5 to this Agreement.
- You agree to be bound by the Arbitration Agreement in Appendix 5 Legal Rights & Agreement Rules
8. Liabilities & Indemnification
8.1. Release of Coinbase; Indemnification. If you have a dispute with one or more users of the Coinbase Services, you release Coinbase, its affiliates and service providers, and each of their respective officers, directors, agents, joint venturers, employees and representatives from any and all claims, demands and damages (actual and consequential) of every kind and nature arising out of or in any way connected with such disputes. You agree to indemnify and hold Coinbase, its affiliates and service providers, and each of its or their respective officers, directors, agents, joint venturers, employees and representatives, harmless from any claim or demand (including attorneys' fees and any fines, fees or penalties imposed by any regulatory authority) arising out of or related to your breach of this Agreement or your violation of any law, rule or regulation, or the rights of any third party.
- You release Coinbase from claims over disputes with other users and indemnify it for your breaches or violations Legal Rights & Agreement Rules
8.2. Limitation of Liability; No Warranty. IN NO EVENT SHALL COINBASE, ITS AFFILIATES AND SERVICE PROVIDERS, OR ANY OF THEIR RESPECTIVE OFFICERS, DIRECTORS, AGENTS, JOINT VENTURERS, EMPLOYEES OR REPRESENTATIVES, BE LIABLE (I) FOR ANY AMOUNT GREATER THAN THE VALUE OF THE SUPPORTED DIGITAL ASSETS ASSOCIATED WITH YOUR DIGITAL ASSET WALLET AT THE TIME OF THE EVENT OR CIRCUMSTANCE GIVING RISE TO YOUR CLAIM OR (II) FOR ANY LOST PROFITS, LOSS OF GOODWILL OR REPUTATION, LOSS OF DATA, DIMINUTION IN VALUE OR BUSINESS OPPORTUNITY, ANY LOSS, DAMAGE, CORRUPTION OR BREACH OF DATA OR ANY OTHER INTANGIBLE PROPERTY OR ANY SPECIAL, INCIDENTAL, INDIRECT, INTANGIBLE, OR CONSEQUENTIAL DAMAGES, WHETHER BASED IN CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY, OR OTHERWISE, ARISING OUT OF OR IN CONNECTION WITH ANY USE OF THE COINBASE SITE OR THE COINBASE SERVICES, OR THIS AGREEMENT, EVEN IF COINBASE HAS BEEN ADVISED OF OR KNEW OR SHOULD HAVE KNOWN OF THE POSSIBILITY OF SUCH DAMAGES, AND NOTWITHSTANDING THE FAILURE OF ANY AGREED OR OTHER REMEDY OF ITS ESSENTIAL PURPOSE, EXCEPT TO THE EXTENT OF A FINAL JUDICIAL DETERMINATION THAT SUCH DAMAGES WERE A RESULT OF COINBASE’S GROSS NEGLIGENCE, FRAUD, WILLFUL MISCONDUCT OR INTENTIONAL VIOLATION OF LAW. THIS MEANS, BY WAY OF EXAMPLE ONLY (AND WITHOUT LIMITING THE SCOPE OF THE PRECEDING SENTENCE), THAT IF YOU CLAIM THAT COINBASE FAILED TO PROCESS A BUY OR SELL TRANSACTION PROPERLY, YOUR DAMAGES ARE LIMITED TO NO MORE THAN THE LESSER OF THE VALUE OF THE SUPPORTED DIGITAL ASSETS AT ISSUE IN THE TRANSACTION OR THE TOTAL VALUE OF THE SUPPORTED DIGITAL ASSETS ASSOCIATED WITH YOUR DIGITAL ASSET WALLET, AND THAT YOU MAY NOT RECOVER FOR LOST PROFITS, LOST BUSINESS OPPORTUNITIES, DIMINUTION IN VALUE OR OTHER TYPES OF SPECIAL, INCIDENTAL, INDIRECT, INTANGIBLE, EXEMPLARY, PUNITIVE OR CONSEQUENTIAL DAMAGES OR ANY DAMAGES ARISING OUT OF OR RELATING TO DIGITAL ASSETS THAT ARE NOT SUPPORTED DIGITAL ASSETS. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU.
- Liability is capped at your wallet value and excludes indirect losses, except gross negligence or fraud Legal Rights & Agreement Rules
THE COINBASE SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT ANY REPRESENTATION OR WARRANTY, WHETHER EXPRESS, IMPLIED OR STATUTORY. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, COINBASE SPECIFICALLY DISCLAIMS ANY IMPLIED WARRANTIES OF TITLE, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND/OR NON-INFRINGEMENT. COINBASE DOES NOT MAKE ANY REPRESENTATIONS OR WARRANTIES THAT ACCESS TO THE COINBASE SITE, ANY PART OF THE COINBASE SERVICES, OR ANY OF THE MATERIALS CONTAINED THEREIN, WILL BE CONTINUOUS, UNINTERRUPTED, TIMELY, OR ERROR-FREE. COINBASE DOES NOT GUARANTEE THAT ANY ORDER WILL BE EXECUTED, ACCEPTED, RECORDED OR REMAIN OPEN. EXCEPT FOR THE EXPRESS STATEMENTS SET FORTH IN THIS AGREEMENT, YOU HEREBY ACKNOWLEDGE AND AGREE THAT YOU HAVE NOT RELIED UPON ANY OTHER STATEMENT OR UNDERSTANDING, WHETHER WRITTEN OR ORAL, WITH RESPECT TO YOUR USE AND ACCESS OF THE COINBASE SERVICES AND COINBASE SITE. WITHOUT LIMITING THE FOREGOING, YOU HEREBY UNDERSTAND AND AGREE THAT COINBASE WILL NOT BE LIABLE FOR ANY LOSSES OR DAMAGES ARISING OUT OF OR RELATING TO: (I) ANY INACCURACY, DEFECT OR OMISSION OF DIGITAL ASSET PRICE DATA, OR ANY ERROR, DELAY OR INTERRUPTION IN THE TRANSMISSION OF SUCH DATA; (II) VIRUSES OR OTHER MALICIOUS SOFTWARE OBTAINED BY ACCESSING OUR WEBSITES, SOFTWARE, SYSTEMS OPERATED BY US OR ON OUR BEHALF OR ANY OF THE COINBASE SERVICES OR ANY WEBSITE OR SERVICE LINKED TO OUR WEBSITE; (III) GLITCHES, BUGS, ERRORS, OR INACCURACIES OF ANY KIND IN OUR WEBSITES, SOFTWARE, SYSTEMS OPERATED BY US OR ON OUR BEHALF OR ANY OF THE COINBASE SERVICES; OR (IV) A SUSPENSION OR OTHER ACTION TAKEN WITH RESPECT TO YOUR COINBASE ACCOUNT.
- Services are provided as is and as available with no warranties, including no guarantee of uptime or order execution Legal Rights & Agreement Rules
- Coinbase is not liable for losses from price data errors, viruses, glitches, or actions taken on your account Legal Rights & Agreement Rules
Coinbase will make reasonable efforts to ensure that requests for electronic debits and credits involving bank accounts, credit cards, and check issuances are processed in a timely manner but Coinbase makes no representations or warranties regarding the amount of time needed to complete processing which is dependent upon many factors outside of our control.
- Coinbase makes reasonable efforts on bank and card debits and credits but gives no processing-time warranty Charges & Financial Obligations
IF YOU ARE A NEW JERSEY RESIDENT, the provisions of this Section 8.2 are intended to apply only to the extent permitted under New Jersey law.
- For New Jersey residents, the Section 8.2 limits apply only to the extent New Jersey law permits Legal Rights & Agreement Rules
The foregoing limitations of damages, liability and no warranty provisions set forth above in this Section 8.2 are fundamental elements of the basis of the bargain between Coinbase and you.
- Coinbase says the damages, liability and no-warranty limits are fundamental to the bargain Legal Rights & Agreement Rules
9. General Provisions
9.1. Entire Agreement. This Agreement, the Privacy Policy, E-Sign Disclosure and Consent Policy, Prohibited Use Policy, and Appendices incorporated by reference herein comprise the entire understanding and agreement between you and Coinbase as to the subject matter hereof, and supersedes any and all prior discussions, agreements and understandings of any kind (including without limitation any prior versions of this Agreement), between you and Coinbase. Section headings in this Agreement are for convenience only and shall not govern the meaning or interpretation of any provision of this Agreement.
- The Agreement, named policies and appendices are the entire agreement and replace prior versions Legal Rights & Agreement Rules
9.2. Assignment. We reserve the right to assign our rights without restriction, including without limitation to any Coinbase affiliates or subsidiaries, or to any successor in interest of any business associated with the Coinbase Services. In the event that Coinbase is acquired by or merged with a third party entity, we reserve the right, in any of these circumstances, to transfer or assign the information we have collected from you as part of such merger, acquisition, sale, or other change of control. You may not assign any rights and/or licenses granted under this Agreement. Any attempted transfer or assignment by you in violation hereof shall be null and void. Subject to the foregoing, this Agreement will bind and inure to the benefit of the parties, their successors and permitted assigns.
- Coinbase may assign its rights, and transfer collected information on a merger; you cannot assign yours Legal Rights & Agreement Rules
9.3. Severability. If any provision of this Agreement shall be determined to be invalid or unenforceable under any rule, law, or regulation of any local, state, or federal government agency, such provision will be changed and interpreted to accomplish the objectives of the provision to the greatest extent possible under any applicable law and the validity or enforceability of any other provision of this Agreement shall not be affected.
- Invalid provisions are reinterpreted to achieve their aim; terms that naturally extend beyond termination survive Legal Rights & Agreement Rules
9.4. Survival. All provisions of this Agreement which by their nature extend beyond the expiration or termination of this Agreement, including, without limitation, sections pertaining to suspension or termination, Coinbase Account cancellation, debts owed to Coinbase, general use of the Coinbase Site, disputes with Coinbase, and general provisions, shall survive the termination or expiration of this Agreement.
- Invalid provisions are reinterpreted to achieve their aim; terms that naturally extend beyond termination survive Legal Rights & Agreement Rules
9.5. Force Majeure. We shall not be liable for delays, failure in performance or interruption of service which result directly or indirectly from any cause or condition beyond our reasonable control, including but not limited to, significant market volatility, act of God, act of civil or military authorities, act of terrorists, civil disturbance, war, strike or other labor dispute, fire, interruption in telecommunications or Internet services or network provider services, failure of equipment and/or software, pandemic, other catastrophe or any other occurrence which is beyond our reasonable control and shall not affect the validity and enforceability of any remaining provisions.
- Coinbase is not liable for delays or failures caused by events beyond its reasonable control Legal Rights & Agreement Rules
9.6. Non-Waiver of Rights. This Agreement shall not be construed to waive rights that cannot be waived under applicable laws, including applicable state money transmission laws in the state where you are located. In addition, our failure to insist upon or enforce strict performance by you of any provision of this Agreement or to exercise any right under this Agreement will not be construed as a waiver or relinquishment to any extent of our right to assert or rely upon any such provision or right in that or any other instance.
- Non-waivable rights stay in force, and Coinbase's failure to enforce a term is not a waiver Legal Rights & Agreement Rules
9.7. Relationship of the Parties. Coinbase is an independent contractor for all purposes. Nothing in this Agreement is intended to or shall operate to create a partnership or joint venture between you and Coinbase, or authorize you to act as agent of Coinbase.
- Coinbase is an independent contractor; no partnership, joint venture or agency with you Legal Rights & Agreement Rules
9.8. Governing Law. You and we agree that the laws of the State of California, without regard to principles of conflict of laws, will govern the Agreement and any Dispute, except to the extent governed by the Federal Arbitration Act or other applicable federal law.
- California law governs the Agreement and any Dispute, subject to the Federal Arbitration Act and federal law Legal Rights & Agreement Rules
9.9. Class, Collective, Representative, and Mass Action Waiver and Jury Trial Waiver. You and Coinbase agree that, except as specified in the Batch Arbitration Provision set forth above, each of us may bring claims against the other only on an individual basis and not on a class, representative, or collective basis or as part of a mass action (such as a mass arbitration), and the parties hereby waive all rights to bring or to participate in such actions in arbitration or in court to the maximum extent permitted by applicable law. This provision does not prevent you or Coinbase from participating in a class-wide settlement of claims. YOU AND WE AGREE TO WAIVE OUR RIGHTS TO A JURY TRIAL. To the extent that any Dispute proceeds in court, and to the maximum extent permitted by applicable law, you and we agree to waive any right to a jury trial and have such matter resolved by a judge (also known as a bench trial).
- Class, representative and mass actions and jury trials are waived, subject to the Batch Arbitration Provision Legal Rights & Agreement Rules
9.10 Forum Selection. Unless you and Coinbase agree otherwise, to the maximum extent permitted by applicable law, the state and federal courts in New York, New York (except for small claims courts, in which case you and we agree to resolve our Disputes in a small claims court of competent jurisdiction) will have exclusive jurisdiction over any Dispute that is not subject to arbitration or over any action involving the applicability or enforceability of the Dispute Resolution section 7 or any portion of the Dispute Resolution section (including the Arbitration Agreement, Appendix 5). You and Coinbase consent to the exclusive jurisdiction of these courts and waive any objections as to: (1) personal jurisdiction or (2) the laying of venue in such courts because of inconvenient forum or any other basis or right to seek to transfer or change venue of any such action to another court.
- Non-arbitrable disputes and challenges to the arbitration terms go to New York courts; small claims excepted Legal Rights & Agreement Rules
- Disputes about whether a Dispute is arbitrable, or about the arbitration terms' validity, go to court, not arbitration Legal Rights & Agreement Rules
- IP disputes go outside arbitration; arbitrable claims in the same case still go to arbitration Legal Rights & Agreement Rules
APPENDIX 1: Verification Procedures and Limits
As a regulated financial service company operating in the US we are required to identify users on our platform. This ensures we remain in compliance with KYC/AML laws in the jurisdictions in which we operate, something that is necessary for us to be able to continue to offer Digital Asset exchange services to our customers. Coinbase collects and verifies information about you in order to: (i) protect Coinbase and the community from fraudulent users; and (ii) to keep appropriate records of Coinbase's customers. Your daily or weekly Conversion limits, withdrawal and trading limits, Instant Buy limits, USD Wallet transfer limits, and limits on transactions from a linked payment method are based on the identifying information and/or proof of identity you provide to Coinbase.
- Coinbase verifies identity under KYC/AML rules, and your limits depend on the identity information you provide Data Access & Collection
All U.S. customers who wish to use Coinbase Services are required to establish a Coinbase Account by:
- US customers must provide basic details, certify they are 18+, accept the agreements and verify identity Account & Service Control
Providing your name and valid email address, a password and your state of residence;
- US customers must provide basic details, certify they are 18+, accept the agreements and verify identity Account & Service Control
Certifying that you are 18 years or older;
- US customers must provide basic details, certify they are 18+, accept the agreements and verify identity Account & Service Control
Accepting User Agreement and Privacy Policy; and
- US customers must provide basic details, certify they are 18+, accept the agreements and verify identity Account & Service Control
Verifying your identity by submitting the following information:
- US customers must provide basic details, certify they are 18+, accept the agreements and verify identity Account & Service Control
Name
- Verification asks for name, birth date, address, SSN or ID number, source of funds, income and activity details Data Access & Collection
DOB
- Verification asks for name, birth date, address, SSN or ID number, source of funds, income and activity details Data Access & Collection
Physical address
- Verification asks for name, birth date, address, SSN or ID number, source of funds, income and activity details Data Access & Collection
SSN (or ID # from gov’t issued ID)
- Verification asks for name, birth date, address, SSN or ID number, source of funds, income and activity details Data Access & Collection
Source of funds
- Verification asks for name, birth date, address, SSN or ID number, source of funds, income and activity details Data Access & Collection
Income/employment information (US only)
- Verification asks for name, birth date, address, SSN or ID number, source of funds, income and activity details Data Access & Collection
Explanation of activity (US only)
- Verification asks for name, birth date, address, SSN or ID number, source of funds, income and activity details Data Access & Collection
All U.S. customers who wish to send and receive Digital Assets on to the blockchain are required to:
- Sending or receiving Digital Assets on the blockchain requires a copy of an ID and a selfie Data Access & Collection
Submit a copy of an acceptable form of identification (i.e. passport, state driver's license, or state identification card); and
- Sending or receiving Digital Assets on the blockchain requires a copy of an ID and a selfie Data Access & Collection
Submit a picture of yourself or a selfie from your webcam or mobile phone.
- Sending or receiving Digital Assets on the blockchain requires a copy of an ID and a selfie Data Access & Collection
Notwithstanding these minimum verification procedures for the referenced Coinbase Services, Coinbase may require you to provide or verify additional information, or to wait some amount of time after completion of a transaction, before permitting you to use any Coinbase Services and/or before permitting you to engage in transactions beyond certain volume limits. You may determine the volume limits associated with your level of identity verification by visiting your account's [Limits](https://www.coinbase.com/verifications) page.
- Your transaction volume may be limited, varies by payment method and verification, and Coinbase can change it Charges & Financial Obligations
- Coinbase may require more information or a waiting period beyond the minimum steps; limits shown on your Limits page Account & Service Control
You may contact us at [https://help.coinbase.com](https://help.coinbase.com/) to request larger limits. Coinbase will require you to submit to Enhanced Due Diligence. Additional fees and costs may apply, and Coinbase does not guarantee that we will raise your limits.
- Requests for larger limits require Enhanced Due Diligence, may cost extra and are not guaranteed Charges & Financial Obligations
APPENDIX 2: E-Sign Disclosure and Consent
This policy describes how Coinbase delivers communications to you electronically. We may amend this policy at any time by providing a revised version on our website. The revised version will be effective at the time we post it. We will provide you with prior notice of any material changes via our website.
- Coinbase may amend the E-Sign policy at any time, effective on posting, with prior notice of material changes Legal Rights & Agreement Rules
Electronic Delivery of Communications
You agree and consent to receive electronically all communications, agreements, documents, notices and disclosures (collectively, "Communications") that we provide in connection with your Coinbase Account(s) and your use of Coinbase Services. Communications include:
- You consent to receive all communications electronically and to use electronic signatures Legal Rights & Agreement Rules
Terms of use and policies you agree to (e.g., the Coinbase User Agreement and Privacy Policy), including updates to these agreements or policies;
- You consent to receive all communications electronically and to use electronic signatures Legal Rights & Agreement Rules
Account details, history, transaction receipts, confirmations, and any other Account or transaction information;
- You consent to receive all communications electronically and to use electronic signatures Legal Rights & Agreement Rules
Legal, regulatory, and tax disclosures or statements we may be required to make available to you; and
- You consent to receive all communications electronically and to use electronic signatures Legal Rights & Agreement Rules
Responses to claims or customer support inquiries filed in connection with your Account.
- You consent to receive all communications electronically and to use electronic signatures Legal Rights & Agreement Rules
You consent to the use of electronic signatures in connection with your use of the Services. You specifically agree, opt in and consent to Paperless Delivery of Tax Forms Agreement available at [https://accounts.coinbase.com/taxes/settings](https://accounts.coinbase.com/taxes/settings). You may opt out at any time via the same link.
- You consent to receive all communications electronically and to use electronic signatures Legal Rights & Agreement Rules
We will provide these Communications to you by posting them on the Coinbase Site, emailing them to you at the primary email address listed in your Coinbase profile, communicating to you via instant chat, and/or through other electronic communication such as text message or mobile push notification.
- Coinbase may deliver communications by site posting, email, chat, text message or push notification Use & Processing
Hardware and Software Requirements
In order to access and retain electronic Communications, you will need the following computer hardware and software:
- Electronic communications require an Internet-connected device, plus the items listed in the next card Account & Service Control
A device with an Internet connection;
- Electronic communications require an Internet-connected device, plus the items listed in the next card Account & Service Control
A current web browser that includes 128-bit encryption (e.g. Internet Explorer version 9.0 and above, Firefox version 3.6 and above, Chrome version 31.0 and above, or Safari 7.0 and above) with cookies enabled;
- You also need a current encrypted browser with cookies, a valid email address, and storage or a printer Account & Service Control
A valid email address (your primary email address on file with Coinbase); and
- You also need a current encrypted browser with cookies, a valid email address, and storage or a printer Account & Service Control
Sufficient storage space to save past Communications or an installed printer to print them.
- You also need a current encrypted browser with cookies, a valid email address, and storage or a printer Account & Service Control
How to Withdraw Your Consent
You may withdraw your consent to receive Communications electronically by contacting us at [https://help.coinbase.com](https://help.coinbase.com/). If you fail to provide or if you withdraw your consent to receive Communications electronically, Coinbase reserves the right to immediately close your Coinbase Account or charge you additional fees for paper copies.
- You can withdraw e-consent, but Coinbase may then close your account or charge paper fees Legal Rights & Agreement Rules
Updating your Information
It is your responsibility to provide us with a true, accurate and complete e-mail address and your contact information, and to keep such information up to date. You understand and agree that if Coinbase sends you an electronic Communication but you do not receive it because your primary email address on file is incorrect, out of date, blocked by your service provider, or you are otherwise unable to receive electronic Communications, Coinbase will be deemed to have provided the Communication to you.
- You must keep contact details current; communications are deemed delivered even if you do not receive them Legal Rights & Agreement Rules
You may update your information by logging into your account and visiting settings or by contacting our support team at [https://help.coinbase.com](https://help.coinbase.com/).
- You must keep contact details current; communications are deemed delivered even if you do not receive them Legal Rights & Agreement Rules
APPENDIX 3: State License Disclosures
Coinbase maintains licenses to engage in money transmission activities in many states, and these licenses may impact our provision and your use of certain Coinbase Services depending on where you live. Coinbase's licenses and corresponding required disclosures can be found on the [Coinbase Licenses](https://coinbase.com/legal/licenses) page, which is incorporated by reference.
- Coinbase holds money transmission licenses in many states, which can affect your Services; state notices follow Legal Rights & Agreement Rules
If you live in the following jurisdictions, we are required to provide you with the following information:
- Coinbase holds money transmission licenses in many states, which can affect your Services; state notices follow Legal Rights & Agreement Rules
Alaska If your issue is unresolved by Coinbase, Inc., 1-888-908-7930, please submit formal complaints with the State of Alaska, Division of Banking & Securities.
- Alaska: unresolved issues go to the State of Alaska Division of Banking & Securities Legal Rights & Agreement Rules
Please download the form here: [https://www.commerce.alaska.gov/web/portals/3/pub/DBSGeneralComplaintFormupdated.pdf](https://www.commerce.alaska.gov/web/portals/3/pub/DBSGeneralComplaintFormupdated.pdf)
- Alaska: unresolved issues go to the State of Alaska Division of Banking & Securities Legal Rights & Agreement Rules
Submit formal complaint form with supporting documents: Division of Banking & Securities PO Box 110807 Juneau, AK 99811-0807
- Alaska: unresolved issues go to the State of Alaska Division of Banking & Securities Legal Rights & Agreement Rules
If you are an Alaska resident with questions regarding formal complaints, please email us at dbs.licensing@alaska.gov or call Nine Zero Seven Four Six Five Two Five Two One
- Alaska: unresolved issues go to the State of Alaska Division of Banking & Securities Legal Rights & Agreement Rules
Arizona If you have a complaint, please contact Coinbase, Inc. at 1-888-908-7930 or [https://help.coinbase.com/en/contact-us](https://help.coinbase.com/en/contact-us). If you still have an unresolved complaint regarding Coinbase, lnc.'s money transmission activity, you may complete an Online Complaint Form as stated on the File a Complaint against a Financial Institution or Enterprise page: [https://difi.az.gov/complaint](https://difi.az.gov/complaint)
- Arizona: contact Coinbase first, then the state complaint form, e-licensing portal or Financial Institutions Division Legal Rights & Agreement Rules
Or the AZ e-Licensing Portal for filing a complaint: [https://elicense.az.gov/ARDC_FileComplaint](https://elicense.az.gov/ARDC_FileComplaint)
- Arizona: contact Coinbase first, then the state complaint form, e-licensing portal or Financial Institutions Division Legal Rights & Agreement Rules
Or you may call the AZ Financial Institutions Division: (602) 771-2800 | Toll-free: (800) 544-0708
- Arizona: contact Coinbase first, then the state complaint form, e-licensing portal or Financial Institutions Division Legal Rights & Agreement Rules
Arkansas If you have a complaint, please contact Coinbase, Inc. at 1-888-908-7930 or [https://help.coinbase.com/en/contact-us](https://help.coinbase.com/en/contact-us).
- Arkansas: contact Coinbase first, then file a complaint form with the state securities department Legal Rights & Agreement Rules
If you still have an unresolved complaint regarding Coinbase, Inc.'s money transmission activity, you may file the completed complaint form by e-mailing to ASDInfo@securities.arkansas.gov or by mailing at:
- Arkansas: contact Coinbase first, then file a complaint form with the state securities department Legal Rights & Agreement Rules
1 COMMERCE WAY, SUITE 402 LITTLE ROCK, ARKANSAS 72202 TELEPHONE: (501) 324-9260 FACSIMILE: (501) 324-9268
- Arkansas: contact Coinbase first, then file a complaint form with the state securities department Legal Rights & Agreement Rules
California Please note the following disclosures for California resident customers of Coinbase, Inc.:
- California: the Coinbase Fee is capped at $10 under $200 and 6% above that, with the actual fee shown at order time Charges & Financial Obligations
Coinbase charges a Coinbase Fee when you buy, sell, or convert cryptocurrencies. The Coinbase Fee may be discounted based on the payment method you select. For transactions involving cryptocurrency valued under $200, the Coinbase Fee will not exceed $10. For all other transactions, the Coinbase Fee will not exceed 6% of the USD value of the cryptocurrency. Despite these maximums, the Coinbase Fee you will actually pay (which will not exceed the maximum) is calculated and displayed to you at the time you place your order and may be determined by a combination of factors, like your selected payment method, the size of the order, market conditions, and/or jurisdictional location. Please [see here](https://help.coinbase.com/en/coinbase/trading-and-funding/pricing-and-fees/fees) for more information regarding other fees.
- California: the Coinbase Fee is capped at $10 under $200 and 6% above that, with the actual fee shown at order time Charges & Financial Obligations
Please [see here](https://www.coinbase.com/legal/insurance) information regarding insurance available to Coinbase for certain assets on the Coinbase platform.
- California: links on insurance, reporting errors, complaints, recurring stops; receipts provided Legal Rights & Agreement Rules
Transactions in virtual currency may be irreversible, and, accordingly, losses due to unauthorized, fraudulent, and accidental transactions or transfers may not be recoverable.
- California: crypto transactions may be irreversible and may be treated as made when recorded on the public ledger Charges & Financial Obligations
Please [see here](https://help.coinbase.com/en/coinbase/privacy-and-security/account-compromised/how-do-i-report-an-unauthorized-transaction) for information on how to submit a report regarding unauthorized, mistaken, or accidental transactions. Please [see here](https://help.coinbase.com/en/submit-a-complaint) for information concerning general complaint and error resolution procedures. Please [see here](https://help.coinbase.com/en/coinbase/managing-my-account) for information on how to update your contact information with Coinbase.
- California: links on insurance, reporting errors, complaints, recurring stops; receipts provided Legal Rights & Agreement Rules
Some virtual currency transactions shall be deemed to be made when recorded on a public ledger, which is not necessarily the date or time that the customer initiates the transaction.
- California: crypto transactions may be irreversible and may be treated as made when recorded on the public ledger Charges & Financial Obligations
Please [see here](https://help.coinbase.com/en-gb/coinbase/trading-and-funding/buying-selling-or-converting-crypto/how-can-i-create-or-cancel-a-recurring-transaction) for information regarding cancelling or suspending recurring or preauthorized purchases on the Coinbase platform, including procedures to initiate a stop-payment order.
- California: links on insurance, reporting errors, complaints, recurring stops; receipts provided Legal Rights & Agreement Rules
Please [see here](https://help.coinbase.com/en/coinbase/trading-and-funding/sending-or-receiving-cryptocurrency/why-is-my-transaction-pending) for information regarding pending transactions.
- California: links on insurance, reporting errors, complaints, recurring stops; receipts provided Legal Rights & Agreement Rules
Following each transaction, Coinbase will provide you with a receipt, trade ticket, or other evidence of the transaction. You can access these records in your account.
- California: links on insurance, reporting errors, complaints, recurring stops; receipts provided Legal Rights & Agreement Rules
Coinbase will provide California residents at least 14 days’ prior notice of changes to the fee information referenced above, Coinbase terms and conditions that have a material impact on California residents’ digital financial asset business activity, and the policies applicable to the California residents’ accounts.
- California: at least 14 days' notice of fee changes, materially impactful terms and account policies Legal Rights & Agreement Rules
Virtual currency is not legal tender in California or the United States, is not backed by the government, and accounts and value balances are not subject to Federal Deposit Insurance Corporation or Securities Investor Protection Corporation protections.
- California: virtual currency is not legal tender or government-backed, and balances lack FDIC or SIPC protection Charges & Financial Obligations
Please [see here](https://status.coinbase.com/) for information regarding current and historical availability/outages of Coinbase platform products and services.
- California: a status page shows current and historical availability and outages Legal Rights & Agreement Rules
If you have a complaint, please contact Coinbase, Inc. at 1-888-908-7930 or visit [https://help.coinbase.com/en/contact-us](https://help.coinbase.com/en/contact-us). If you have an unresolved complaint regarding Coinbase, Inc., you can direct your complaint to the California Department of Financial Protection and Innovation: Online: [https://dfpi.ca.gov/submit-a-complaint/](https://dfpi.ca.gov/submit-a-complaint/) DFPI consumer complaints email: Ask.DFPI@dfpi.ca.gov Toll Free: (866) 275-2677
- California: complain to Coinbase first, then to the Department of Financial Protection and Innovation Legal Rights & Agreement Rules
Paper complaint forms can be mailed to the Department of Financial Protection and Innovation:
- California: complain to Coinbase first, then to the Department of Financial Protection and Innovation Legal Rights & Agreement Rules
Attn: Consumer Services
- California: complain to Coinbase first, then to the Department of Financial Protection and Innovation Legal Rights & Agreement Rules
651 Bannon Street, Suite 300
- California: complain to Coinbase first, then to the Department of Financial Protection and Innovation Legal Rights & Agreement Rules
Sacramento, CA 95811
- California: complain to Coinbase first, then to the Department of Financial Protection and Innovation Legal Rights & Agreement Rules
Please note the following disclosures for California resident Prime customers of Coinbase, Inc. and Coinbase Custody Trust Company, LLC:
- California Prime customers: Prime terms may differ; complaints go to Coinbase, then the DFPI Legal Rights & Agreement Rules
Coinbase Prime customers can also visit [https://help.coinbase.com/en/prime](https://help.coinbase.com/en/prime) for more information and relevant disclosures specific to your Coinbase Prime account. Coinbase Prime terms and conditions may differ from the general terms outlined above – please refer to your specific Prime Agreement for details. For complaints regarding Coinbase, Inc. or Coinbase Custody Trust Company, LLC, please contact us at 1-888-908-7930 or [https://help.coinbase.com/en/contact-us](https://help.coinbase.com/en/contact-us).
- California Prime customers: Prime terms may differ; complaints go to Coinbase, then the DFPI Legal Rights & Agreement Rules
Unresolved complaints regarding either of these entities can likewise be directed to to the California Department of Financial Protection and Innovation:
- California Prime customers: Prime terms may differ; complaints go to Coinbase, then the DFPI Legal Rights & Agreement Rules
Online: [https://dfpi.ca.gov/submit-a-complaint/](https://dfpi.ca.gov/submit-a-complaint/)
- California Prime customers: Prime terms may differ; complaints go to Coinbase, then the DFPI Legal Rights & Agreement Rules
DFPI consumer complaints email: Ask.DFPI@dfpi.ca.gov
- California Prime customers: Prime terms may differ; complaints go to Coinbase, then the DFPI Legal Rights & Agreement Rules
Toll Free: (866) 275-2677
- California Prime customers: Prime terms may differ; complaints go to Coinbase, then the DFPI Legal Rights & Agreement Rules
And, similarly, paper complaint forms can be mailed to the Department of Financial Protection and Innovation:
- California Prime customers: Prime terms may differ; complaints go to Coinbase, then the DFPI Legal Rights & Agreement Rules
Attn: Consumer Services
- California Prime customers: Prime terms may differ; complaints go to Coinbase, then the DFPI Legal Rights & Agreement Rules
Colorado [MO7 Customer Notice - COLORADO MONEY TRANSMITTERS ACT](https://banking.colorado.gov/sites/banking/files/documents/MT_Customer_Notice_MO7_English_Spanish_03.2026_AccO.pdf)
- Colorado: complain to Coinbase, then in writing to the Colorado Division of Banking with its form Legal Rights & Agreement Rules
If you have a complaint, please contact Coinbase, Inc. at 1-888-908-7930 o[r](https://help.coinbase.com/en/contact-us.) [https://help.coinbase.com/en/contact-us](https://help.coinbase.com/en/contact-us). If you still have an unresolved complaint regarding Coinbase, Inc.'s money transmission activity, you may file it by contacting the Colorado Division of Banking.
- Colorado: complain to Coinbase, then in writing to the Colorado Division of Banking with its form Legal Rights & Agreement Rules
The Complaint Process
- Colorado: complain to Coinbase, then in writing to the Colorado Division of Banking with its form Legal Rights & Agreement Rules
All consumer complaints filed with the Colorado Division of Banking must be submitted in writing. All consumer complaints filed with the Division must be submitted in writing. You will not fill out the form online. Instead, you must download the file to your own device and edit that version. When completing the form, please provide detailed information and fill it out completely.
- Colorado: complain to Coinbase, then in writing to the Colorado Division of Banking with its form Legal Rights & Agreement Rules
[Complaint Form (PDF)](https://drive.google.com/file/d/0BzYdkXo6Bxz2RXlzZmVCR3VNM2M/view)
- Colorado: complain to Coinbase, then in writing to the Colorado Division of Banking with its form Legal Rights & Agreement Rules
Send the complaint and supporting documentation by regular mail, facsimile, or electronic mail (e-mail) to the Colorado Division of Banking. NOTE: If filing electronically, scan and/or save the completed complaint form with related attachments to a PDF file, a Word doc, or Zip file, and attach to your E-mail.
- Colorado: complain to Coinbase, then in writing to the Colorado Division of Banking with its form Legal Rights & Agreement Rules
Colorado Division of Banking 1560 Broadway, Suite 975, Denver, CO 80202 Phone: 303-894-7575 Fax: 303-894-7570 E-mail: DORA_BankingWebsite@state.co.us
- Colorado: complain to Coinbase, then in writing to the Colorado Division of Banking with its form Legal Rights & Agreement Rules
Connecticut Please note the following disclosures associated with virtual currency:
- Connecticut: transactions are irreversible, losses from fraud may be unrecoverable, and scams often use virtual currency Charges & Financial Obligations
WARNING: LOSSES DUE TO FRAUDULENT OR ACCIDENTAL TRANSACTIONS MAY NOT BE RECOVERABLE AND TRANSACTIONS IN VIRTUAL CURRENCY ARE IRREVERSIBLE.
- Connecticut: transactions are irreversible, losses from fraud may be unrecoverable, and scams often use virtual currency Charges & Financial Obligations
Virtual currency is not backed or insured by the government and accounts and value balances are not subject to Federal Deposit Insurance Corporation, National Credit Union Administration or Securities Investor Protection Corporation protections.
- Connecticut: not government-backed or insured (FDIC, NCUA, SIPC); the bond may not cover all losses Charges & Financial Obligations
Some virtual currency transactions shall be deemed to be made when recorded on a public ledger, which may not be the date or time when the customer initiates the virtual currency transaction
- Connecticut: value can be lost permanently, prices are volatile, and some transactions count when recorded on-ledger Charges & Financial Obligations
The value of virtual currency may be derived from the continued willingness of market participants to exchange fiat currency for virtual currency, which may result in the permanent and total loss of the value of a particular virtual currency, if the market for that virtual currency disappears.
- Connecticut: value can be lost permanently, prices are volatile, and some transactions count when recorded on-ledger Charges & Financial Obligations
The volatility and unpredictability of the price of virtual currency relative to fiat currency may result in a significant loss over a short period of time.
- Connecticut: value can be lost permanently, prices are volatile, and some transactions count when recorded on-ledger Charges & Financial Obligations
Any bond maintained by Coinbase for the benefit of the customers of Coinbase may not be sufficient to cover all losses incurred by such customers.
- Connecticut: not government-backed or insured (FDIC, NCUA, SIPC); the bond may not cover all losses Charges & Financial Obligations
Virtual currency transactions are irreversible and are used by persons seeking to defraud customers, including, but not limited to, a person impersonating a customer's loved one, threatening jail time, stating that a customer's identity has been stolen, insisting that a customer withdraw money from the customer's bank account and purchase cryptocurrency or alleging a customer's personal computer has been hacked.
- Connecticut: transactions are irreversible, losses from fraud may be unrecoverable, and scams often use virtual currency Charges & Financial Obligations
If you have a complaint or questions, please contact Coinbase, Inc. Support at 1-888-908-7930 or [https://help.coinbase.com/en/contact-us](https://help.coinbase.com/en/contact-us). If you still have an unresolved complaint regarding Coinbase, Inc. money transmission activity, you may submit a formal complaint via https://help.coinbase.com/en/contact-us/submit-a-complaint. You may also contact the Connecticut Department of Banking at [https://portal.ct.gov/dob/consumer/consumer-complaints/money-transmitter](https://portal.ct.gov/dob/consumer/consumer-complaints/money-transmitter) with any complaints.
- Connecticut: contact Support, then a formal complaint, or the Connecticut Department of Banking Legal Rights & Agreement Rules
District of Columbia If you have a complaint, please contact Coinbase, Inc. at 1-888-908-7930 or [https://help.coinbase.com/en/contact-us](https://help.coinbase.com/en/contact-us). If you still have an unresolved complaint regarding Coinbase, Inc.'s money transmission activity, you may file it by contacting the Department at:
- District of Columbia: contact Coinbase, then the DC Department of Insurance, Securities and Banking Legal Rights & Agreement Rules
District of Columbia Department of Insurance, Securities and Banking 1050 First St., NE, Suite 801 Washington, DC 20002 Phone: (202) 727-8000 Fax: (202) 354-1085 E-mail: disbcomplaints@dc.gov
- District of Columbia: contact Coinbase, then the DC Department of Insurance, Securities and Banking Legal Rights & Agreement Rules
[Consumer Complaint Form Mail-in Version](https://disb.dc.gov/sites/default/files/dc/sites/disb/publication/attachments/DISB%20Consumer%20Complaints_final%20fillable.pdf)
- District of Columbia: contact Coinbase, then the DC Department of Insurance, Securities and Banking Legal Rights & Agreement Rules
Florida If you have a complaint, please contact Coinbase, Inc. at 1-888-908-7930 or [https://help.coinbase.com/en/contact-us.](https://help.coinbase.com/en/contact-us.) If you still have an unresolved complaint regarding Coinbase, Inc.'s money transmission activity, you may file it by contacting the Florida Office of Financial Regulation at: Online: [https://flofr.gov/sitePages/FileAComplaint.htm](https://flofr.gov/sitePages/FileAComplaint.htm). To file your complaint, you will need to register electronically through Online Services. A valid email address is required.
- Florida: contact Coinbase, then the Florida Office of Financial Regulation, which requires online registration Legal Rights & Agreement Rules
Florida Office of Financial Regulation - Consumer Finance 200 E. Gaines Street, Tallahassee, FL 32399-0376 850-487-9687
- Florida: contact Coinbase, then the Florida Office of Financial Regulation, which requires online registration Legal Rights & Agreement Rules
FL Office of Financial Regulation Complaint Portal: [https://flofr.gov/sitePages/FileAComplaint.htm](https://flofr.gov/sitePages/FileAComplaint.htm)
- Florida: contact Coinbase, then the Florida Office of Financial Regulation, which requires online registration Legal Rights & Agreement Rules
Georgia Licensed by The Georgia Department of Banking and Finance. (Lic. # 42796/ NMLS# 1163082).
- Georgia: licensed by the Georgia Department of Banking and Finance; complaints go to Coinbase, then the state Legal Rights & Agreement Rules
If you have a complaint, please contact Coinbase, Inc. at 1-888-908-7930 or [https://help.coinbase.com/en/contact-us.](https://help.coinbase.com/en/contact-us) If you still have an unresolved complaint regarding Coinbase, Inc.'s money transmission activity, you may file it by contacting the Georgia Department of Banking and Finance - Consumer Resources: [https://consumer.georgia.gov/resolve-your-dispute/how-do-i-file-complaint](https://consumer.georgia.gov/resolve-your-dispute/how-do-i-file-complaint)
- Georgia: licensed by the Georgia Department of Banking and Finance; complaints go to Coinbase, then the state Legal Rights & Agreement Rules
Illinois If you have a complaint, please contact Coinbase, Inc. at 1-888-908-7930 or [https://help.coinbase.com/en/contact-us](https://help.coinbase.com/en/contact-us). If you still have an unresolved complaint regarding Coinbase, Inc.'s money transmission activity, you may file it by contacting the Illinois Division of Banking at:
- Illinois: contact Coinbase, then the Illinois Division of Banking or its currency exchange complaint form Legal Rights & Agreement Rules
Illinois Department of Financial and Professional Regulation Online: [https://www.idfpr.com/DFI/DFIComplaintForm.asp](https://www.idfpr.com/DFI/DFIComplaintForm.asp)
- Illinois: contact Coinbase, then the Illinois Division of Banking or its currency exchange complaint form Legal Rights & Agreement Rules
Division of Financial Institutions: Fill In and Print Complaint Form for Currency Exchange and Title Insurance [https://www.idfpr.com/admin/DFI/F1717DFICHI.pdf](https://www.idfpr.com/admin/DFI/F1717DFICHI.pdf)
- Illinois: contact Coinbase, then the Illinois Division of Banking or its currency exchange complaint form Legal Rights & Agreement Rules
Kansas If you have a complaint, please contact Coinbase, Inc. at 1-888-908-7930 or [https://help.coinbase.com/en/contact-us](https://help.coinbase.com/en/contact-us). If you still have an unresolved complaint regarding Coinbase, Inc.'s money transmission activity, you may file it by contacting the Office of the State Bank Commissioner.
- Kansas: contact Coinbase, then the Office of the State Bank Commissioner online, by mail or by fax Legal Rights & Agreement Rules
If submitting electronically, submit your complaint here: [https://www.osbckansas.org/consumers/file-a-complaint/](https://www.osbckansas.org/consumers/file-a-complaint/)
- Kansas: contact Coinbase, then the Office of the State Bank Commissioner online, by mail or by fax Legal Rights & Agreement Rules
Mail or fax the completed consumer assistance form and attachments to:
- Kansas: contact Coinbase, then the Office of the State Bank Commissioner online, by mail or by fax Legal Rights & Agreement Rules
Kansas Office of the State Bank Commissioner: Attn: Consumer Affairs 700 SW Jackson St, Suite 300 Topeka, KS 66603 Fax: (785) 371-1229 Email: complaints@osbckansas.org
- Kansas: contact Coinbase, then the Office of the State Bank Commissioner online, by mail or by fax Legal Rights & Agreement Rules
Louisiana Please note the money transmission license issued to Coinbase, Inc. by the Louisiana Office of Financial Institutions does not cover the exchange or transmission of virtual currency.
- Louisiana: the state money transmission license does not cover exchange or transmission of virtual currency Legal Rights & Agreement Rules
If you have a complaint, please contact Coinbase, Inc. at 1-888-908-7930 or [https://help.coinbase.com/en/contact-us](https://help.coinbase.com/en/contact-us). If you still have an unresolved complaint regarding Coinbase, Inc.'s money transmission activity, you may file it by contacting the Office of Financial Institutions.
- Louisiana: complaints go to Coinbase, then in writing to the Office of Financial Institutions Legal Rights & Agreement Rules
All complaints must be submitted in writing. To file a complaint, please complete the complaint form and send to [OFI](http://www.ofi.state.la.us/) by mail, email, or fax.
- Louisiana: complaints go to Coinbase, then in writing to the Office of Financial Institutions Legal Rights & Agreement Rules
Please note the following disclosures associated with virtual currency:
- Louisiana: virtual currency is uninsured, not legal tender, regulation-sensitive and possibly irreversible Charges & Financial Obligations
Virtual currency is not legal tender in the United States, is not backed by the United States government, and accounts and value balances are not subject to Federal Deposit Insurance Corporation or Securities Investor Protection Corporation protections.
- Louisiana: virtual currency is uninsured, not legal tender, regulation-sensitive and possibly irreversible Charges & Financial Obligations
Legislative and regulatory changes or actions at the state, federal, or international level may adversely affect the value of virtual currency.
- Louisiana: virtual currency is uninsured, not legal tender, regulation-sensitive and possibly irreversible Charges & Financial Obligations
Transaction in virtual currency may be irreversible, and accordingly, losses due to fraudulent or accidental transactions may not be recoverable.
- Louisiana: virtual currency is uninsured, not legal tender, regulation-sensitive and possibly irreversible Charges & Financial Obligations
Some virtual currency transactions may be immediately effective when recorded on a public ledger, which is not necessarily the date or time that the customer initiates the transaction.
- Louisiana: ledger timing, loss of market value, limited surety bond, and a prompt to research first Charges & Financial Obligations
The value of virtual currency may be derived from the continued willingness of market participants to exchange legal tender for virtual currency, which may result in the potential for permanent and total loss of value of a particular virtual currency if the market for the virtual currency declines or collapses for an extended period of time.
- Louisiana: ledger timing, loss of market value, limited surety bond, and a prompt to research first Charges & Financial Obligations
Any surety bond required by law for the benefit of customers may not be sufficient to cover all losses incurred by customers.
- Louisiana: ledger timing, loss of market value, limited surety bond, and a prompt to research first Charges & Financial Obligations
Customers should perform research before purchasing or investing in virtual currency.
- Louisiana: ledger timing, loss of market value, limited surety bond, and a prompt to research first Charges & Financial Obligations
Please see Coinbase’s Global Privacy Policy, which describes how Coinbase collects, uses and discloses personal information.
- Louisiana: ledger timing, loss of market value, limited surety bond, and a prompt to research first Charges & Financial Obligations
Maryland If you have a complaint, please contact Coinbase, Inc. at 1-888-908-7930 or [https://help.coinbase.com/en/contact-us](https://help.coinbase.com/en/contact-us). If you still have an unresolved complaint regarding Coinbase, Inc.'s money transmission activity, you may file it by contacting the Maryland Department of Labor.
- Maryland: contact Coinbase, then the Maryland Department of Labor; the Commissioner takes license questions Legal Rights & Agreement Rules
The Commissioner of Financial Regulation for the State of Maryland will accept all questions or complaints from Maryland residents regarding [License No. 12-1163082 and NMLS ID: 1163082] by contacting the Commissioner's office at: 500 North Calvert Street, Suite 402, Baltimore, Maryland 21202, or (888) 784-0136. Additional information about Coinbase, Inc. may be obtained at [www.nmlsconsumeraccess.org](http://www.nmlsconsumeraccess.org/)
- Maryland: contact Coinbase, then the Maryland Department of Labor; the Commissioner takes license questions Legal Rights & Agreement Rules
Minnesota If you have a complaint, please contact Coinbase, Inc. at 1-888-908-7930 or [https://help.coinbase.com/en/contact-us](https://help.coinbase.com/en/contact-us). If you still have an unresolved complaint regarding Coinbase, Inc.'s money transmission activity, you may file it by contacting the Minnesota Department of Commerce.
- Minnesota: contact Coinbase, then complain by phone to the Minnesota Department of Commerce Legal Rights & Agreement Rules
To make a complaint, please make a call contacting the following:
- Minnesota: contact Coinbase, then complain by phone to the Minnesota Department of Commerce Legal Rights & Agreement Rules
Minnesota Department of Commerce 85 8th Place East, Suite 208 Saint Paul, MN 55101 (Local) 651-539-1500 (Complaints) 651-539-1600
- Minnesota: contact Coinbase, then complain by phone to the Minnesota Department of Commerce Legal Rights & Agreement Rules
Please note the following disclosures associated with virtual currency:
- Minnesota: virtual currency is not legal tender or insured; Coinbase Fee capped at $10 under $200 and 6% otherwise Charges & Financial Obligations
Virtual currency is not legal tender in the United States, is not backed by the United States government, and accounts and value balances are not subject to Federal Deposit Insurance Corporation or Securities Investor Protection Corporation protections.
- Minnesota: virtual currency is not legal tender or insured; Coinbase Fee capped at $10 under $200 and 6% otherwise Charges & Financial Obligations
Coinbase charges a Coinbase Fee when you buy, sell, or convert cryptocurrencies. The Coinbase Fee may be discounted based on the payment method you select. For transactions involving cryptocurrency valued under $200, the Coinbase Fee will not exceed $10. For all other transactions, the Coinbase Fee will not exceed 6% of the USD value of the cryptocurrency. Despite these maximums, the Coinbase Fee you will actually pay (which will not exceed the maximum) is calculated and displayed to you at the time you place your order and may be determined by a combination of factors, like your selected payment method, the size of the order, market conditions, and/or jurisdictional location.
- Minnesota: virtual currency is not legal tender or insured; Coinbase Fee capped at $10 under $200 and 6% otherwise Charges & Financial Obligations
Mississippi The Mississippi Department of Banking & Consumer Finance recommends that you attempt to resolve your complaint with the financial institution first by contacting Coinbase, Inc. at 1-888-908-7930 or [https://help.coinbase.com/en/contact-us](https://help.coinbase.com/en/contact-us) to allow the opportunity to resolve the issue(s). If you still have an unresolved complaint regarding Coinbase, Inc.'s money transmission activity, you may file you complain online at [https://dbcf.ms.gov/complaint-form/](https://dbcf.ms.gov/complaint-form/)
- Mississippi: try to resolve with Coinbase first, then file online with the state Department of Banking Legal Rights & Agreement Rules
Nevada Coinbase, Inc. is licensed by the Nevada Department of Business and Industry as a money transmitter. At this time, the Nevada Department of Business and Industry does not license or regulate services related to virtual currency, including but not limited to virtual currency transmission or exchange which may be conducted by Coinbase.
- Nevada: Coinbase is licensed as a money transmitter but the state does not license virtual currency services Legal Rights & Agreement Rules
If you have a question or complaint, please first contact the consumer assistance division of Coinbase at [https://help.coinbase.com](https://help.coinbase.com/) or (888) 908-7930, or at its mailing address: 228 Park Ave S #23008, New York, NY, 10003. If you have an unresolved question or complaint regarding the money transmission services provided by Coinbase, you may contact the Nevada Department of Business and Industry at (702) 486-4120.
- Nevada: Coinbase is licensed as a money transmitter but the state does not license virtual currency services Legal Rights & Agreement Rules
New York Please note the following disclosures associated with virtual currency:
- New York: virtual currency is uninsured, not legal tender, regulation-sensitive and possibly irreversible Charges & Financial Obligations
Virtual currency is not legal tender, is not backed by the government, and accounts and value balances are not subject to Federal Deposit Insurance Corporation or Securities Investor Protection Corporation protections.
- New York: virtual currency is uninsured, not legal tender, regulation-sensitive and possibly irreversible Charges & Financial Obligations
Legislative and regulatory changes or actions at the state, federal, or international level may adversely affect the use, transfer, exchange, and value of virtual currency.
- New York: virtual currency is uninsured, not legal tender, regulation-sensitive and possibly irreversible Charges & Financial Obligations
Transactions in virtual currency may be irreversible, and, accordingly, losses due to fraudulent or accidental transactions may not be recoverable.
- New York: virtual currency is uninsured, not legal tender, regulation-sensitive and possibly irreversible Charges & Financial Obligations
Some virtual currency transactions shall be deemed to be made when recorded on a public ledger, which is not necessarily the date or time that the customer initiates the transaction.
- New York: virtual currency is uninsured, not legal tender, regulation-sensitive and possibly irreversible Charges & Financial Obligations
The value of virtual currency may be derived from the continued willingness of market participants to exchange fiat currency for virtual currency, which may result in the potential for permanent and total loss of value of a particular virtual currency should the market for that virtual currency disappear.
- New York: value can vanish, prices are volatile, fraud or Coinbase outages can block access, bond may not cover all Charges & Financial Obligations
There is no assurance that a person who accepts a virtual currency as payment today will continue to do so in the future.
- New York: value can vanish, prices are volatile, fraud or Coinbase outages can block access, bond may not cover all Charges & Financial Obligations
The volatility and unpredictability of the price of virtual currency relative to fiat currency may result in significant loss over a short period of time.
- New York: value can vanish, prices are volatile, fraud or Coinbase outages can block access, bond may not cover all Charges & Financial Obligations
The nature of virtual currency may lead to an increased risk of fraud or cyber attack.
- New York: value can vanish, prices are volatile, fraud or Coinbase outages can block access, bond may not cover all Charges & Financial Obligations
The nature of virtual currency means that any technological difficulties experienced by Coinbase may prevent the access or use of a customer’s virtual currency.
- New York: value can vanish, prices are volatile, fraud or Coinbase outages can block access, bond may not cover all Charges & Financial Obligations
Any bond or trust account maintained by Coinbase for the benefit of its customers may not be sufficient to cover all losses incurred by customers.
- New York: value can vanish, prices are volatile, fraud or Coinbase outages can block access, bond may not cover all Charges & Financial Obligations
Coinbase, Inc. is regulated and licensed as a money transmitter by the New York State Department of Financial Services. If you have a question or complaint, please first contact the consumer assistance division of Coinbase at [https://help.coinbase.com](https://help.coinbase.com/) or (888) 908-7930, or at its mailing address: 228 Park Ave S #23008, New York, NY, 10003.
- New York: Coinbase is licensed by NYDFS; complaints go to Coinbase consumer assistance, then NYDFS Legal Rights & Agreement Rules
For unresolved/written complaints, you may mail a complaint to New York State Department of Financial Services, Consumer Services Division, One State Street, New York, NY 10004-1417, (800) 342-3736, email: consumers@dfs.ny.gov, website: [www.dfs.ny.gov/complaint](https://www.dfs.ny.gov/complaint).
- New York: Coinbase is licensed by NYDFS; complaints go to Coinbase consumer assistance, then NYDFS Legal Rights & Agreement Rules
North Dakota Coinbase, Inc. is licensed by the North Dakota Department of Financial Institutions as a money transmitter. If you have a question or complaint, please first contact the consumer assistance division of Coinbase at [https://help.coinbase.com](https://help.coinbase.com/) or (888) 908-7930, or at its mailing address: 228 Park Ave S #23008, New York, NY, 10003. If you have an unresolved question or complaint regarding the money transmission services provided by Coinbase, you may contact the North Dakota Department of Financial Institutions at (701) 328-9933.
- North Dakota: state-licensed; contact Coinbase first; not legal tender or insured; Coinbase Fee capped Legal Rights & Agreement Rules
Please note the following disclosures associated with virtual currency:
- North Dakota: state-licensed; contact Coinbase first; not legal tender or insured; Coinbase Fee capped Legal Rights & Agreement Rules
Virtual currency is not legal tender in the United States, is not backed by the United States government, and accounts and value balances are not subject to Federal Deposit Insurance Corporation or Securities Investor Protection Corporation protections.
- North Dakota: state-licensed; contact Coinbase first; not legal tender or insured; Coinbase Fee capped Legal Rights & Agreement Rules
Coinbase charges a Coinbase Fee when you buy, sell, or convert cryptocurrencies. The Coinbase Fee may be discounted based on the payment method you select. For transactions involving cryptocurrency valued under $200, the Coinbase Fee will not exceed $10. For all other transactions, the Coinbase Fee will not exceed 6% of the USD value of the cryptocurrency. Despite these maximums, the Coinbase Fee you will actually pay (which will not exceed the maximum) is calculated and displayed to you at the time you place your order and may be determined by a combination of factors, like your selected payment method, the size of the order, market conditions, and/or jurisdictional location.
- North Dakota: state-licensed; contact Coinbase first; not legal tender or insured; Coinbase Fee capped Legal Rights & Agreement Rules
Rhode Island Please note the following disclosures associated with virtual currency:
- Rhode Island: virtual currency is not legal tender or insured; Coinbase Fee capped at $10 under $200 and 6% otherwise Charges & Financial Obligations
Virtual currency is not legal tender in the United States, is not backed by the United States government, and accounts and value balances are not subject to Federal Deposit Insurance Corporation or Securities Investor Protection Corporation protections.
- Rhode Island: virtual currency is not legal tender or insured; Coinbase Fee capped at $10 under $200 and 6% otherwise Charges & Financial Obligations
Coinbase charges a Coinbase Fee when you buy, sell, or convert cryptocurrencies. The Coinbase Fee may be discounted based on the payment method you select. For transactions involving cryptocurrency valued under $200, the Coinbase Fee will not exceed $10. For all other transactions, the Coinbase Fee will not exceed 6% of the USD value of the cryptocurrency. Despite these maximums, the Coinbase Fee you will actually pay (which will not exceed the maximum) is calculated and displayed to you at the time you place your order and may be determined by a combination of factors, like your selected payment method, the size of the order, market conditions, and/or jurisdictional location.
- Rhode Island: virtual currency is not legal tender or insured; Coinbase Fee capped at $10 under $200 and 6% otherwise Charges & Financial Obligations
Tennessee Coinbase, Inc. is licensed by the Tennessee Department of Financial Institutions as a money transmitter.
- Tennessee: the money transmitter license and bond do not cover virtual currency transmission Legal Rights & Agreement Rules
The Tennessee Department of Financial Institutions does not regulate virtual currency. Please note that this license and the required surety bond do not cover the transmission of virtual currency. The Tennessee Department of Financial Institutions does not regulate virtual currency. Tennessee’s Money Transmitter License and the required surety bond do not cover the transmission of virtual currency. However, any company that offers to exchange, administer, or maintain virtual currencies for sovereign currency may be subject to state regulation and licensing as well as federal regulation. To verify a licensed Tennessee Money Transmitter, please click [HERE](https://www.tn.gov/content/tn/tdfi/mortgage-consumer-lending/money-transmitter/mt-listing.html) or visit the NMLS Consumer Access website [HERE](https://www.nmlsconsumeraccess.org/Home.aspx/MainSearch).
- Tennessee: the money transmitter license and bond do not cover virtual currency transmission Legal Rights & Agreement Rules
If you have a complaint, please contact Coinbase, Inc. at 1-888-908-7930 or [https://help.coinbase.com/en/contact-us](https://help.coinbase.com/en/contact-us). If you still have an unresolved complaint regarding Coinbase, Inc. money transmission activity, please direct your complaint to: [https://www.tn.gov/tdfi/tdfi-how-do-i/file-a-complaint.html](https://www.tn.gov/tdfi/tdfi-how-do-i/file-a-complaint.html) or call the Tennessee Department of Financial Institutions at 1-800-778-4215
- Tennessee: contact Coinbase, then the Tennessee Department of Financial Institutions Legal Rights & Agreement Rules
Texas If you have a complaint, please contact Coinbase, Inc. at 1-888-908-7930 or [https://help.coinbase.com/en/contact-us](https://help.coinbase.com/en/contact-us). If you still have an unresolved complaint regarding Coinbase, Inc. money transmission activity, please direct your complaint to: [https://www.dob.texas.gov/money-services-businesses/how-file-complaint](https://www.dob.texas.gov/money-services-businesses/how-file-complaint)
- Texas: contact Coinbase first, then the Texas Department of Banking complaint page Legal Rights & Agreement Rules
Virginia Coinbase, Inc. is licensed by the Virginia State Corporation Commission as a money transmitter, but such license does not cover the transmission of virtual currency (Bitcoin).
- Virginia: the state money transmitter license does not cover transmission of virtual currency (Bitcoin) Legal Rights & Agreement Rules
Washington Please note the following disclosures associated with virtual currency:
- Washington: fee cap, not legal tender or insured, irreversible transactions, report unauthorized ones quickly Charges & Financial Obligations
Coinbase charges a Coinbase Fee when you buy, sell, or convert cryptocurrencies. The Coinbase Fee may be discounted based on the payment method you select. For transactions involving cryptocurrency valued under $200, the Coinbase Fee will not exceed $10. For all other transactions, the Coinbase Fee will not exceed 6% of the USD value of the cryptocurrency. Despite these maximums, the Coinbase Fee you will actually pay (which will not exceed the maximum) is calculated and displayed to you at the time you place your order and may be determined by a combination of factors, like your selected payment method, the size of the order, market conditions, and/or jurisdictional location.
- Washington: fee cap, not legal tender or insured, irreversible transactions, report unauthorized ones quickly Charges & Financial Obligations
Virtual currency is not legal tender in the United States, is not backed by the United States government, and accounts and value balances are not subject to Federal Deposit Insurance Corporation or Securities Investor Protection Corporation protections.
- Washington: fee cap, not legal tender or insured, irreversible transactions, report unauthorized ones quickly Charges & Financial Obligations
Transactions in virtual currency may be irreversible, and, accordingly, losses due to fraudulent, mistaken or accidental transactions may not be recoverable. If you believe you did not authorize a particular transaction or that a transaction was incorrectly carried out, you must contact us as soon as possible. Reporting an unauthorized transaction does not guarantee Coinbase will be able to reverse the transaction or reimburse you for the transaction.
- Washington: fee cap, not legal tender or insured, irreversible transactions, report unauthorized ones quickly Charges & Financial Obligations
The nature of virtual currency may lead to an increased risk of fraud or cyber attack.
- Washington: fee cap, not legal tender or insured, irreversible transactions, report unauthorized ones quickly Charges & Financial Obligations
If you have a complaint, please contact Coinbase, Inc. at 1-888-908-7930 or [https://help.coinbase.com/en/contact-us](https://help.coinbase.com/en/contact-us). If you still have an unresolved complaint regarding Coinbase, Inc. money transmission activity, you may file it by contacting the Washington Department of Financial Institutions at [https://dfi.wa.gov/consumers/money-services-complaint](https://dfi.wa.gov/consumers/money-services-complaint)
- Washington: contact Coinbase first, then the Washington Department of Financial Institutions Legal Rights & Agreement Rules
APPENDIX 4: Additional Services
In addition to the Services described in the Agreement, the following services ("Additional Services") may be made available by Coinbase to Users that fulfill certain eligibility criteria. The provisions for each Additional Service herein apply to your use of such Additional Service, in addition to the other applicable provisions of the Agreement. If you do not use any Additional Services, then this Appendix does not apply to you.
- Appendix 4 covers optional Additional Services for eligible users; if you do not use them it does not apply Account & Service Control
1. Coinbase Card
- Coinbase Card. When you hold Fiat Currency denominated in U.S. Dollars (USD) or Supported Digital Assets on Coinbase, you may be given the option to apply for a Coinbase Visa Card (“Card”) issued by Pathward National Association (“Pathward”). The Card is a debit card. To use the Card, you must agree to the Coinbase Card terms (“Coinbase Card Terms”) set out below and to the Coinbase Card Cardholder Agreement with Pathward (“Cardholder Agreement”).
- Coinbase Visa debit Card is issued by Pathward; you must accept the Card Terms and the Pathward Cardholder Agreement Charges & Financial Obligations
1.1. Role of the Coinbase Card Terms. These Coinbase Card Terms govern the basis upon which Coinbase will provide you with the Card and your use of the Card, including within the Coinbase Site. The Card is issued to you by Pathward and should be read in conjunction with the Cardholder Agreement and this User Agreement.
- Coinbase Visa debit Card is issued by Pathward; you must accept the Card Terms and the Pathward Cardholder Agreement Charges & Financial Obligations
1.2. Role of the Card. The Card can be used to purchase goods and services from merchants at point of sale terminals, over the telephone, online, or on payment platforms, or withdraw cash from automated teller machines (“ATMs”) that accept Visa cards (“Card Transactions”).The Card account at Pathward (“Card Account”) will be linked to your USD Wallet and Digital Asset Wallet. You will be required to elect USD in your USD Wallet or a Supported Digital Asset in your Digital Asset Wallet as your default spending currency (“Preferred Spending Currency”) before you can use your Card and can update your Preferred Spending Currency at any time.
- The Card spends at merchants and ATMs; you choose USD or a digital asset as your Preferred Spending Currency Charges & Financial Obligations
1.3. Card Services. Pursuant to the terms of your Cardholder Agreement, you may use the Card to make various Card Transactions.
- The Card spends at merchants and ATMs; you choose USD or a digital asset as your Preferred Spending Currency Charges & Financial Obligations
1.4. Supported Digital Asset as Preferred Spending Currency. When you select a Supported Digital Asset as your Preferred Spending Currency and use your Card, you authorize Coinbase to facilitate your sale of your Supported Digital Asset, the proceeds of which you authorize Coinbase to use to fund Card Transactions in USD.
- Spending with a digital asset authorizes Coinbase to sell it to fund Card Transactions in USD Charges & Financial Obligations
1.4.1. Role of Coinbase. Coinbase is responsible for facilitating your sale of your Preferred Digital Asset (“Digital Asset Services”) when applicable, to other Coinbase Customers and transferring funds to your Card Account to enable payments to merchants for the purchase of goods and services, and to you for ATM withdrawals, in USD in the amount authorized by the Card Transaction (the “Purchase Price”).
- Coinbase sells your asset at the prevailing rate for the purchase price plus fees and moves USD to the Card Account Charges & Financial Obligations
1.4.2. When you select a Supported Digital Asset as your Preferred Spending Currency and use your Card to make a Card Transaction, you authorize the:
- Coinbase sells your asset at the prevailing rate for the purchase price plus fees and moves USD to the Card Account Charges & Financial Obligations
1.4.2.1. Sale of your Preferred Digital Asset in the amount of the Purchase Price plus the accompanying fees and charges described in the Cardholder Agreement if applicable and Section 1.11 of these Coinbase Card Terms and Section 3.3 of this User Agreement (together, the “Total Purchase Price”) and converted at the prevailing trading rate on Coinbase’s trading platform (“Exchange Rate”) (the “Total Transaction Price”) from your Digital Asset Wallet; and
- Coinbase sells your asset at the prevailing rate for the purchase price plus fees and moves USD to the Card Account Charges & Financial Obligations
1.4.2.2. Transfer of the Total Purchase Price in Fiat Currency from your Coinbase USD Wallet to the Card Account so that Pathward can facilitate the transfer of: (i) the Purchase Price to the merchant (i.e., for the purchase of goods and services) or to you (i.e., for ATM withdrawals); and (ii) any fees and charges described in the Cardholder Agreement, except for any fees and charges described in this User Agreement via the Visa Card Scheme (“Card Scheme”).
- Coinbase sells your asset at the prevailing rate for the purchase price plus fees and moves USD to the Card Account Charges & Financial Obligations
1.5. Applying for the Card. If you apply for a Card, you will be required to provide certain personal information. You agree that we may share personal information you previously provided to us under our [Privacy Policy](https://www.coinbase.com/legal/privacy) to verify your identity, with Pathward and with service providers acting on our behalf or on Pathward’s behalf solely to verify your identity or address, and/or to manage risk as required under applicable law. Personal information shared with Pathward will be treated in accordance with its [Privacy Policy](https://assets.ctfassets.net/c5bd0wqjc7v0/HA6iidmUAws2VV0RRMs5D/d7635cd4632774bc6bdbb3024ffa7684/Pathward_Privacy_Notice.pdf). If you do not provide this information, or if Pathward is unable to verify your identity with the information provided by Coinbase, your application for a Card will not be considered. We may refuse to facilitate processing of your application through Pathward if we determine in our sole discretion that you are in breach of the terms of the User Agreement.
- Applying for the Card lets Coinbase share your information with Pathward and providers to verify identity Sharing & Disclosure
1.6. Activating the Card. You must sign a physical Card as soon as you receive it and must activate the Card to be able to use it. Activation instructions are set out on the packaging that the Card is attached to and within the Coinbase Site. A virtual Card can be used immediately upon receipt and does not need to be activated.
- Physical Cards must be signed and activated; virtual Cards work immediately Charges & Financial Obligations
1.7. Using the Card.
1.7.1. You agree that you will use the Card in accordance with these Coinbase Card Terms, this User Agreement, and the Cardholder Agreement.
- Use the Card under all three agreements; consent is by PIN, contactless presentation or card details Charges & Financial Obligations
1.7.2. Your consent will be required in order to use the Card to make a Card Transaction. You may give your consent in the following ways depending on the type of Card Transaction that you are trying to make and the information required by the merchant or ATM:
- Use the Card under all three agreements; consent is by PIN, contactless presentation or card details Charges & Financial Obligations
1.7.2.1. Purchase of goods and services from a merchant on the merchant’s premises from a point of sale terminal or withdrawing cash from an ATM: You may be required to enter the personal identification number (“PIN”) that we will arrange for you to receive from Pathward (or that you may choose) from time to time unless the Card Transaction is being made via a contactless card reader in which case the presentation of the Card will be sufficient to demonstrate consent.
- Use the Card under all three agreements; consent is by PIN, contactless presentation or card details Charges & Financial Obligations
1.7.2.2. Purchase of goods and services from a merchant by telephone, online, or on a payments platform: You may be required to provide Card details such as the Card number, expiration date, and three digit security code from the reverse side of the Card.
- Use the Card under all three agreements; consent is by PIN, contactless presentation or card details Charges & Financial Obligations
1.8. Errors or Unauthorized Transactions. If you believe your Card has been lost or stolen, or that an error or unauthorized transaction has occurred, you should contact Coinbase Customer Service immediately by phone at (888) 908-7930 or email at card@coinbase.com. Coinbase will not be liable for unauthorized transactions. See Section 3 of the Cardholder Agreement for more information regarding your liability for unauthorized transactions. See Section 8 of the Cardholder Agreement for information regarding Error Resolution.
- Report a lost Card or unauthorized transaction at once; Coinbase is not liable for unauthorized transactions Charges & Financial Obligations
1.9. Maximum Execution Time. The maximum execution time of the Card Transaction itself is dependent on actions being taken by the merchant, ATM owner, Card Scheme and/or other service providers. Coinbase will use commercially reasonable endeavors to comply with and adhere to the Card Scheme’s settlement timing requirements.
- Card transaction timing depends on third parties; usage limits are in the Cardholder Agreement Charges & Financial Obligations
1.10. Usage Limits. The usage limits for the Card are set out in Section 4 of your Cardholder Agreement.
- Card transaction timing depends on third parties; usage limits are in the Cardholder Agreement Charges & Financial Obligations
1.11. Fees and Charges. When we perform the Digital Asset Services, Coinbase will not charge transaction fees but will include a spread, in accordance with this User Agreement. You can find a list of our fees and charges on our [Pricing and Fees Disclosures page](https://support.coinbase.com/customer/portal/articles/2109597-buy-sell-bank-transfer-fees) which are separate from any fees and charges included in your Cardholder Agreement. You are at all times responsible for the Total Purchase Price in Fiat Currency and the Total Transaction Price in Supported Digital Asset when you make a Card Transaction.
- Card digital-asset sales carry a spread, not a transaction fee; Cardholder Agreement fees are separate Charges & Financial Obligations
1.12. Refunds. If you are entitled to a refund for any reason for goods or services obtained with your Card, the refund shall be processed in accordance with the terms set out in Section 9(b) of your Cardholder Agreement. Once a refund has been posted by the merchant, we will arrange for it to be refunded to your USD Wallet in Fiat Currency.
- Card refunds go to your USD Wallet; excess hold amounts return at the exchange rate when refunded Charges & Financial Obligations
1.13. Right to Charge Exchange Rates for Hold Returns. If your Card Transaction is subject to a preauthorization hold as described in Section 7(f) of your Cardholder Agreement, once the amount of the Total Purchase Price is received, we will arrange for any remaining amount to be refunded to your USD Wallet or Digital Asset Wallet (as applicable) in your Preferred Spending Currency, which shall be calculated using the Exchange Rate applicable at the time of refund.
- Card refunds go to your USD Wallet; excess hold amounts return at the exchange rate when refunded Charges & Financial Obligations
1.14. Information Regarding Card Transactions. You may find details regarding Card Transactions that you have executed in the Coinbase Card portal of the Coinbase Site (“Coinbase Card Portal”).
- Card transaction details are in the Coinbase Card portal Account & Service Control
1.15. Rewards Program. Your Card will be automatically enrolled in our Digital Assets rewards program (“Rewards Program”) upon activation. You will then be able to opt-in to the Rewards Program by electing a Supported Digital Asset from a range of Supported Digital Assets that we may offer from time to time (“Preferred Digital Asset”). After you have opted-in, you will be eligible to earn your Preferred Digital Asset in return for Card Transactions (“Rewards”) except for cash withdrawals, the purchase or re-load of stored value cards and payments made to financial institutions associated with the purchase of merchandise or services or the repayment of loans, credit card balances and debts. The amount of the Reward for a Card Transaction is calculated by multiplying the Purchase Price by the applicable Rewards Percentage which will be published within the Coinbase Card Portal from time to time. This amount will be deposited into your Digital Asset Wallet in your Preferred Digital Asset. Earned and redeemed Rewards will be reflected in your Card Transaction log. The Rewards Program is offered by Coinbase and is not a product or service of Pathward.
- Cards are enrolled in a digital asset rewards program; you opt in by choosing a Preferred Digital Asset Charges & Financial Obligations
1.16. Exceptions to Rewards Program. We accept no responsibility for the goods or services purchased by you with your Card. All such disputes must be addressed directly with the merchant providing the relevant goods or services. If you receive a return, credit, or chargeback related to a Card Transaction from a merchant for any good or service and we have provided you with a Reward for that Card Transaction, we will be entitled to debit your Digital Asset Wallet the amount of the original Reward using the Exchange Rate applicable at the time of the Card Transaction. Upon the commencement of any proceedings by or against you under any bankruptcy or insolvency law, Rewards cannot be redeemed. We reserve the right to alter, change and/or terminate the Rewards Program, at any time and for any reason, which may result in the cancellation of unredeemed Rewards, upon written (including electronic) notice to you. In addition, we reserve the right to immediately disqualify you from the Rewards Program if you have violated these Coinbase Card Terms or if you have, in our determination, misused the Rewards Program.
- Rewards can be clawed back, are lost in insolvency, and the program can be changed or ended on notice Charges & Financial Obligations
1.17. Right to Debit, Access, or Offset Other Coinbase Services. If for any reason you have insufficient Fiat Currency in your USD Wallet or insufficient Supported Digital Asset in the relevant Digital Asset Wallet selected to fund a Card Transaction, we reserve the right to debit, access, or offset the amount of all or part of the Card Transaction from any other Coinbase Service that you obtain from us, including but not limited to any USD or Supported Digital Assets you hold today, or in the future, in any USD Wallet, Digital Asset Wallet, or in connection with any other Coinbase Services. This includes situations where Coinbase has granted you provisional credit in USD or Supported Digital Assets in connection with a disputed Card Transaction that is later resolved in favor of the opposing party.
- If funds run short Coinbase may debit or offset any of your other Coinbase balances to cover a Card Transaction Charges & Financial Obligations
1.18. Restriction, Suspension, and Termination. Card Transactions or your Card use may be restricted, suspended or terminated with immediate effect in situations where:
- Coinbase may restrict, suspend or end Card use immediately on legal, breach, security, crime or payment grounds Charges & Financial Obligations
1.18.1. We are, in our reasonable opinion, required to do so by contract or by applicable law or any court or other authority to which we are subject in any jurisdiction;
- Coinbase may restrict, suspend or end Card use immediately on legal, breach, security, crime or payment grounds Charges & Financial Obligations
1.18.2. We reasonably suspect you of acting in breach of these Coinbase Card Terms (including any provision of this User Agreement), or the Cardholder Agreement;
- Coinbase may restrict, suspend or end Card use immediately on legal, breach, security, crime or payment grounds Charges & Financial Obligations
1.18.3. We have concerns that a Card Transaction is erroneous or about the security of your Card or your Coinbase Account or we suspect the Coinbase Services are being used in a fraudulent or unauthorized manner;
- Coinbase may restrict, suspend or end Card use immediately on legal, breach, security, crime or payment grounds Charges & Financial Obligations
1.18.4. We suspect money laundering, terrorist financing, fraud, or any other financial crime;
- Coinbase may restrict, suspend or end Card use immediately on legal, breach, security, crime or payment grounds Charges & Financial Obligations
1.18.5. If your credit or debit card or any other valid payment method linked to your USD Wallet or Digital Asset Wallet is declined;
- Coinbase may restrict, suspend or end Card use immediately on legal, breach, security, crime or payment grounds Charges & Financial Obligations
1.18.6. Use of your Coinbase Account is subject to any pending litigation, investigation, or government proceeding and/or we perceive a heightened risk of legal or regulatory non-compliance associated with your Coinbase Account activity; or
- Coinbase may restrict, suspend or end Card use immediately on legal, breach, security, crime or payment grounds Charges & Financial Obligations
1.18.7. You have insufficient USD in your USD Wallet or Supported Digital Assets in your Digital Asset Wallet to cover the Total Transaction Price of a relevant Card Transaction.If Card Transactions, your Card use and/or any or all Coinbase Services are restricted, suspended or terminated in this way, we will (unless it would be unlawful for us to do so), provide you with notice of our actions and the reasons for refusal, restriction, suspension, or termination where appropriate, with the procedure for correcting any factual errors that led to the refusal, suspension or termination. In the event that we decline a card transaction and/or restrict, suspend, or terminate your use of the Card and any/or any or all Coinbase Services, we will reinstate the Card Transaction and/or lift the restriction, suspension, or termination as soon as reasonably practicable once the reasons for decline and/or restriction, suspension, or termination cease to exist.
- Insufficient funds is a ground too; notice and reasons given unless unlawful; restrictions lifted when causes end Charges & Financial Obligations
1.19. These Coinbase Card Terms and the Cardholder Agreement. In the event of a conflict between this User Agreement, including these Coinbase Card Terms and the Cardholder Agreement, the provisions of the Cardholder Agreement shall prevail.
- If the User Agreement and the Cardholder Agreement conflict, the Cardholder Agreement prevails Legal Rights & Agreement Rules
1.20. Coinbase Liability. This section operates in addition to any limitation of liability expressed elsewhere in this User Agreement.
- No liability for merchant refusals, Pathward decisions or its own restrictions; faulty Cards get replacement help Charges & Financial Obligations
1.20.1. Coinbase will not be liable to you for any loss arising from:
- No liability for merchant refusals, Pathward decisions or its own restrictions; faulty Cards get replacement help Charges & Financial Obligations
1.20.1.1. A merchant refusing to accept a Card;
- No liability for merchant refusals, Pathward decisions or its own restrictions; faulty Cards get replacement help Charges & Financial Obligations
1.20.1.2. Any breach by Coinbase of the User Agreement due to abnormal or unforeseen circumstances beyond Coinbase’s reasonable control, which would have been unavoidable despite Coinbase’s efforts to stop it;
- No liability for merchant refusals, Pathward decisions or its own restrictions; faulty Cards get replacement help Charges & Financial Obligations
1.20.1.3. Pathward restricting, suspending, or terminating a Card or refusing to issue or replace a Card in accordance with these Coinbase Card Terms;
- No liability for merchant refusals, Pathward decisions or its own restrictions; faulty Cards get replacement help Charges & Financial Obligations
1.20.1.4. Pathward declining a Card Transaction that you make or attempt to make using a Card;
- No liability for merchant refusals, Pathward decisions or its own restrictions; faulty Cards get replacement help Charges & Financial Obligations
1.20.1.5. Coinbase restricting, suspending, or terminating your USD Wallet, Digital Asset Wallet, or any related Coinbase Services; or
- No liability for merchant refusals, Pathward decisions or its own restrictions; faulty Cards get replacement help Charges & Financial Obligations
1.20.1.6. Coinbase’s compliance with any applicable laws and regulations.
- No liability for merchant refusals, Pathward decisions or its own restrictions; faulty Cards get replacement help Charges & Financial Obligations
1.20.2. Coinbase will not be liable for the goods or services that you purchase from a merchant using a Card.
- No liability for merchant refusals, Pathward decisions or its own restrictions; faulty Cards get replacement help Charges & Financial Obligations
1.20.3. Where a Card is faulty, Coinbase’s liability shall be limited to assisting with the replacement of the Card.
- No liability for merchant refusals, Pathward decisions or its own restrictions; faulty Cards get replacement help Charges & Financial Obligations
2. USDC Rewards
USDC IS NOT LEGAL TENDER OR CURRENCY. USDC IS A SUPPORTED DIGITAL ASSET AND COINBASE HAS NO RIGHT TO USE ANY USDC IN YOUR COINBASE ACCOUNT EXCEPT IN CONNECTION WITH SECURED USDC, AS DESCRIBED UNDER THIS AGREEMENT. COINBASE IS NOT A DEPOSITORY INSTITUTION, AND YOUR USDC WALLET IS NOT A DEPOSIT ACCOUNT.
- USDC is not legal tender; Coinbase may use it only for Secured USDC; your USDC Wallet is not a deposit account Charges & Financial Obligations
1.1. Eligibility. If you are [eligible](https://help.coinbase.com/en/coinbase/getting-started/crypto-education/usd-coin-rewards-faq), you can earn rewards for holding USDC in your Coinbase Account, including any Secured USDC. So long as you hold at least $1 of USDC in your Coinbase Account, you will automatically earn amounts of USDC as described below in the “Calculation” section (“USDC Rewards”). If at any time you do not hold at least $1 of USDC in your Coinbase Account, your enrollment in USDC Rewards will be paused until such time that you do hold at least $1 of USDC in your Coinbase Account. During such period you will retain all USDC Rewards previously accrued but not yet distributed. Such accrued rewards will be distributed as described below in the “Calculation” section. If at any time you are deemed [ineligible](https://help.coinbase.com/en/coinbase/getting-started/crypto-education/usd-coin-rewards-faq), your enrollment in USDC Rewards will be similarly paused. You can opt-out of, or back into, USDC Rewards at any time by following the instructions [here](https://help.coinbase.com/en/coinbase/getting-started/crypto-education/usd-coin-rewards-faq). If you opt-out of USDC Rewards or close your Coinbase Account, you will forfeit the rewards you have accrued (that are not yet distributed for the current calendar month) up to that time.
- Eligible users earn USDC Rewards while holding $1 of USDC; opting out or closing forfeits undistributed rewards Charges & Financial Obligations
1.2. Calculation. Rewards are earned on a daily basis in the form of USDC at the then current USDC Rewards Rate. Our current USDC Rewards Rate can be found [here](https://help.coinbase.com/en/coinbase/getting-started/crypto-education/usd-coin-rewards-faq). Our current USDC Rewards Annual Percentage Yield, which includes the effect of weekly compounding, can be found [here](https://coinbase.com/accounts) and [here](https://help.coinbase.com/en/coinbase/getting-started/crypto-education/usd-coin-rewards-faq). Rewards earned in a particular week are airdropped into your Coinbase USDC wallet within five (5) business days after the start of the next calendar week. USDC Rewards distributed to you are rounded-down to the nearest sixth decimal place. We use the Daily Balance Method to determine the rewards you earn for a particular day, using your average balance of USDC on that specific day as that day’s balance. The rate used to determine rewards earned for a particular day is the then current USDC Rewards Rate divided by 365. Based on your selected preference, rewards accrued in USDC may be distributed to you in an equivalent value of another supported digital asset. Any such rewards distributed in a digital asset other than USDC are subject to market volatility and may gain or lose value.
- Rewards accrue daily at the current rate on your average daily balance and are airdropped weekly Charges & Financial Obligations
1.3. Changes. We reserve the right to change the USDC Rewards Rate Annual Percentage Yield at any time by notification [here](https://coinbase.com/accounts) and [here](https://help.coinbase.com/en/coinbase/getting-started/crypto-education/usd-coin-rewards-faq) and by other reasonable means of notice (including e-mail). Unless otherwise stated in the notice, no change will be effective until the first day of the calendar month after such notice is made. We reserve the right to add, change, or delete any provision of these terms and to terminate the USDC rewards program, or your participation in the program, at any time upon notice made in the same manner.
- Coinbase may change USDC Rewards rates and terms or end the program on notice; rate changes start next month Charges & Financial Obligations
1.4. Definitions.
“USDC Rewards Rate” means the annual rate of rewards earned on a USDC wallet, which does not reflect compounding. The current USDC Rewards Rate can be found [here](https://help.coinbase.com/en/coinbase/getting-started/crypto-education/usd-coin-rewards-faq).
- USDC Rewards Rate, APY and Daily Balance Method are defined Charges & Financial Obligations
“USDC Rewards Annual Percentage Yield” or “APY” means the percentage rate reflecting the total amount of USDC Rewards earned, based on the then current USDC Rewards Rate and end of month compounding for a 365-day period. The current USDC Rewards Annual Percentage Yield can be found [here](https://coinbase.com/accounts) and [here](https://help.coinbase.com/en/coinbase/getting-started/crypto-education/usd-coin-rewards-faq).
- USDC Rewards Rate, APY and Daily Balance Method are defined Charges & Financial Obligations
“Daily Balance Method” means the application of the daily periodic rate (derived from the APY) to the calendar day average of USDC held in your USDC wallet each day.
- USDC Rewards Rate, APY and Daily Balance Method are defined Charges & Financial Obligations
3. Staking Services
When you hold Supported Digital Assets on Coinbase you may be given the option to “stake” these assets in a third party proof of stake network via staking services provided by Coinbase or an affiliate (including a third party validator operator). Please visit our [staking information page](https://help.coinbase.com/en/coinbase/trading-and-funding/staking-rewards/staking-inflation) for further details on how proof of stake works.
- Staking may be offered for held assets through Coinbase or an affiliate, including a third-party validator operator Use & Processing
1.1. Staking Services Are Optional and Do Not Affect Ownership. Staking services may be available for some or all of your Supported Digital Assets. YOU ARE NOT REQUIRED TO STAKE WITH COINBASE AND YOU CAN REQUEST TO UNSTAKE AT ANY TIME. FOR MORE INFORMATION VISIT THE [HELP CENTER](https://help.coinbase.com/en/coinbase/trading-and-funding/staking-rewards/staking-inflation#how-do-i-earn-rewards-on-coinbase?). If you choose to stake, Coinbase will perform blockchain operations involving your digital assets as described below. This instruction to stake your digital assets does not affect the ownership of your digital assets in any way. For the avoidance of doubt, the provisions for Digital Asset Custody and Title described in Section 2.7 above apply whether or not a digital asset is staked.
- Staking is optional, you can unstake any time, and custody and title rules still apply Account & Service Control
1.2. The Service; Rewards; Commission; Limitations. If you stake your assets with us, Coinbase, or one of its affiliates, will facilitate the staking of those assets on your behalf by acting as a transaction validator on the applicable network for the Supported Digital Asset you stake. Depending on the protocol, there may be a delay before your assets are eligible to participate in the transaction validation process and earn rewards. If Coinbase or an affiliate successfully performs a validation task in that Supported Digital Asset, you may earn a reward granted by that Supported Digital Asset’s network. Rewards are determined by the protocols of the [applicable network.](https://help.coinbase.com/en/coinbase/trading-and-funding/staking-rewards/staking-inflation) If the applicable network distributes any rewards in unstaked form, Coinbase will use commercially reasonable efforts to restake those rewards. You may request to unstake your accrued rewards at any time as described in Section 1.4 below. Rewards will be credited to your account by taking into account the amount of your principal and previously accrued rewards that remain staked with Coinbase. Coinbase will credit your account for any earned rewards after receipt by Coinbase, minus a commission. The current commission for each staking asset can be found in the [Help Center](https://help.coinbase.com/en/coinbase/trading-and-funding/pricing-and-fees/fees). Coinbase may change these published commissions at any time, including after your assets have been staked. In addition, Coinbase One members may have the opportunity to opt-in to lower commissions for certain assets, meaning opted-in Coinbase One members will have access to higher net reward rates for those assets (“Boosted Staking Rewards”). Coinbase may also offer lower commissions for certain assets on a promotional basis, and these promotional commissions may differ among Coinbase users. You will be notified if you receive a promotional commission offer.
- Coinbase stakes as a validator on your behalf; rewards come from the network minus a commission Coinbase can change Charges & Financial Obligations
1.3. Slashing. Some Digital Asset networks subject staked assets to “slashing” if the transaction validator representing those assets incorrectly validates a transaction. Coinbase will use commercially reasonable efforts to prevent any staked assets from slashing; however, in the event they are, Coinbase will replace your assets so long as such penalties are not a result of: (i) protocol-level failures caused by bugs, maintenance, upgrades, or general failure; (ii) your acts or omissions; (iii) acts or omissions of any third party service provider; (iv) a force majeure event as defined in Section 9.6 of the User Agreement; (v) acts by a hacker or other malicious actor; or (vi) any other events outside of Coinbase’s reasonable control.
- Coinbase will replace slashed staked assets unless the cause is a listed exception Charges & Financial Obligations
1.4. Protocol Lockups and Unstaking. Some Digital Asset networks require that a certain amount of staked assets be locked (restricted from sale or transfer) for a period of time while staking.You will need to request for your staked assets to be unstaked before they can be sold or transferred. When you request to unstake, Coinbase will take blockchain operations on your behalf to wind-down your assets’ participation in the validation process of the relevant protocol. These blockchain operations may take up to 48 hours to complete, in addition to any applicable protocol unstaking period. Depending on the protocol, you may or may not receive staking rewards during the unstaking process. Expected unstaking periods are estimates only. We will notify you when the unstaking process is complete.
- Staked assets may be locked; unstaking takes up to 48 hours plus any protocol period; unstake before selling Charges & Financial Obligations
1.5. No Guarantee of Rewards. You have no right to a reward until it is received by Coinbase. Rewards will be distributed to your account promptly after they are received by Coinbase, except that Boosted Staking Rewards will be distributed in the month after they are received by Coinbase, within the first 5 business days of the month. Unless otherwise specified, the “staking rewards rate” disclosed by Coinbase for a particular Supported Digital Asset is an annualized historical rate based on the staking rewards generated by Coinbase in providing staking services to Coinbase customers for that Supported Digital Asset, minus our commission. This rate is an estimate and may change over time. COINBASE DOES NOT GUARANTEE THAT YOU WILL RECEIVE ANY STAKING REWARDS, INCLUDING THE STAKING REWARDS RATES OR BOOSTED STAKING REWARDS.
- Staking rewards are not guaranteed; the published rate is a historical estimate; Boosted rewards pay out the next month Charges & Financial Obligations
1.6. Eligibility. Users who wish to stake through Coinbase must meet certain eligibility requirements, as set forth [here](https://help.coinbase.com/en/coinbase/trading-and-funding/coinbase-earn/rewards#what-are-the-eligibility-requirements-for-rewards?). These requirements are subject to change.
- Staking requires meeting eligibility requirements that may change Account & Service Control
1.7. Ethereum Staking and Wrapping. In some jurisdictions, you may choose to obtain the ability to sell, send, spend, or otherwise use your staked ETH by selecting, at your sole discretion, to wrap into a token that represents the ETH that you have staked plus associated rewards. This service is not available everywhere, and additional eligibility requirements may apply. By electing to wrap your staked ETH plus any associated rewards balance into the Coinbase Wrapped Staked ETH known as “cbETH” you understand and agree that:(a) Once wrapped, you cannot redeem your staked ETH or claim any associated rewards except as described in Section 1.8 below.(b) cbETH represents ownership of ETH staked with Coinbase in accordance with this Appendix (including any associated rewards and minus any Coinbase fees and slashing penalties). By wrapping staked ETH as cbETH, you remain entitled to all of the economic value, risk, and rewards of the staked ETH. (c) Selling or otherwise transferring cbETH automatically transfers ownership of the staked ETH and the right to redeem described in Section 1.8 below, and entitles the recipient to the attendant economic value, risk, and rewards of the staked ETH, subject to the terms of this Agreement.(d) Staked ETH and associated rewards that have been wrapped as cbETH are held by Coinbase on behalf of holders of cbETH, and ownership of these assets shall not transfer to Coinbase. Section 2.7 of this Agreement shall apply to staked ETH and associated rewards held on behalf of cbETH holders to the same extent as staked ETH held by Coinbase on behalf of Coinbase customers.(e) cbETH is an ERC-20 token and may be compatible with protocols or other software or technology provided by third parties. (f) The staked ETH held by Coinbase on behalf of cbETH holders are subject to the risk of slashing described in 1.3 above. Depending on when you began staking ETH with Coinbase, you may lose certain slashing protection by wrapping your staked ETH.In addition, you understand, agree and accept the following risks associated with electing to wrap into cbETH:(g) Coinbase does not guarantee the value of your staked ETH principal or associated rewards.(h) Coinbase is not responsible for any decrease in the value of your staked ETH principal or associated rewards.(i) The price of cbETH could diverge from the price of ETH or staked ETH because of market fluctuations, which may be affected by the actions or inactions of market makers or other market participants who receive loans or other incentives to purchase cbETH.(j) Coinbase does not guarantee that wrapping staked ETH will result in a successful exchange or sale of cbETH, and Coinbase will not backstop or otherwise intervene to guarantee cbETH liquidity.(k) Coinbase does not guarantee the security or functionality of any third-party protocol, software or technology intended to be compatible with cbETH and is not responsible for any losses of cbETH due to the failure of third-party protocol, software or technology.(l) As with the protocols for other Digital Assets, Coinbase does not own or control the underlying Ethereum protocol which governs the operation of cbETH. Accordingly, cbETH is subject to Section 2.6 of this User Agreement, like other Digital Assets.(m) As with other Digital Assets, cbETH could be impacted by one or more regulatory actions, which could impede or limit the services we can provide with respect to cbETH.
- Where available you can wrap staked ETH into cbETH, which carries the staked ETH's value, risk and slashing Charges & Financial Obligations
- Wrapping into cbETH exposes you to value loss, price divergence, no liquidity backstop, third-party and regulatory risk Charges & Financial Obligations
1.8. Unwrapping/Redemption of cbETH (a) If you hold cbETH in your Coinbase Account and satisfy eligibility requirements, you may instruct Coinbase to “unwrap” your cbETH, thereby redeeming your cbETH for staked ETH plus any associated rewards and minus any Coinbase fees and slashing penalties. Staked ETH and any associated rewards will remain locked until you request unstaking and the protocol unstaking process is completed as described in Section 1.4 above.(b) To unwrap cbETH, you will need to be a Coinbase customer with a Coinbase Account in good standing and be eligible to stake ETH as described above. Additional geographic restrictions may apply, and eligibility is subject to change. Requests to unwrap cbETH may not be processed immediately.
- To unwrap cbETH you need an account in good standing and eligibility; staked ETH stays locked until unstaked Charges & Financial Obligations
1.9. Third-Party Liquid Staking Tokens. If you have staked a Supported Digital Asset through Coinbase, you may be able to wrap that staked asset into a third-party liquid staking token (each a "Third-Party LST") and later unwrap it back to the underlying staked asset. Please visit our [Help Center](https://help.coinbase.com/en/coinbase/coinbase-staking/staking/wrap-unwrap-staked-eth) for more information on the Third-Party LSTs we support. If you hold a Third-Party LST in your Coinbase Account, whether or not you obtained it through wrapping on Coinbase, the provisions of this Section apply to your relationship with us with respect to that Third-Party LST. This Section governs Third-Party LSTs and does not govern cbETH, which is governed by Sections 1.7-1.8.
- You may wrap staked assets into Third-Party Liquid Staking Tokens; this section governs any you hold Charges & Financial Obligations
1.9.1 What a Third-Party LST represents. A Third-Party LST is a Digital Asset minted by a third party or its smart contracts. In broad terms, it represents your entitlement to a corresponding unit of the underlying staked asset, plus accrued rewards, redeemable subject to the operating rules of the third-party protocol. By holding a Third-Party LST, you remain entitled to the economic value, risk, and rewards of the underlying staked asset. Coinbase does not hold or control the underlying assets, and Coinbase does not mint the Third-Party LST. The Third-Party LST itself, when held in your Coinbase Account, is custodied under Section 2.7 like any other Digital Asset.
- A Third-Party LST is minted by a third party, represents the staked asset, and is custodied like other assets Charges & Financial Obligations
1.9.2 How wrapping works. When you choose to wrap your staked asset into a Third-Party LST, Coinbase takes blockchain operations on your behalf to deposit your asset (and any accrued rewards) into the third-party protocol, and the resulting Third-Party LST is reflected in your Coinbase Account. The quantity of Third-Party LST you receive is set by the conversion rate published by that protocol or an operator of that protocol at the time of the wrap. The conversion rate may fluctuate over time based on protocol rewards, slashing, validator performance, and other factors outside Coinbase's control.
- Coinbase wraps and unwraps Third-Party LSTs; the third-party protocol sets conversion rates, which can change Charges & Financial Obligations
1.9.3 How unwrapping works. If you hold a Third-Party LST in your Coinbase Account and meet the eligibility requirements, you may instruct Coinbase to unwrap it. Coinbase will undertake blockchain operations on your behalf to submit a redemption request to the third-party protocol, sending the Third-Party LST to the protocol in exchange for the corresponding amount of the underlying staked asset at the pertinent conversion rate. The underlying staked asset and any accrued rewards (as factored into the conversion rate) will remain locked in the third-party protocol until you instruct Coinbase to unstake those assets and the protocol unstaking process is complete, as described in Section 1.4. Unwrap requests may not be processed immediately and may be subject to the timing of the underlying blockchain network and the third-party protocol.
- Coinbase wraps and unwraps Third-Party LSTs; the third-party protocol sets conversion rates, which can change Charges & Financial Obligations
1.9.4 Coinbase's role. Coinbase undertakes blockchain operations to facilitate the wrapping and/or unwrapping of a Third-Party LST on your behalf. Coinbase does not govern the third-party protocols or the underlying blockchain networks.
- Coinbase only performs the blockchain operations; eligibility and availability can change without prior notice Charges & Financial Obligations
1.9.5 Eligibility and availability. Geographic restrictions and limitations may apply, and eligibility is subject to change without prior notice.
- Coinbase only performs the blockchain operations; eligibility and availability can change without prior notice Charges & Financial Obligations
1.9.6 Terms of use. By wrapping a staked asset into a Third-Party LST or unwrapping a Third-Party LST into the underlying staked asset, you agree that:
- Wrapping a Third-Party LST means accepting loss, price, liquidity and third-party risks with no Coinbase guarantee Charges & Financial Obligations
(a) Once wrapped, you cannot redeem the underlying staked asset or claim its accrued rewards except by unwrapping the Third-Party LST as described in Section 1.9.3.
- Wrapping a Third-Party LST means accepting loss, price, liquidity and third-party risks with no Coinbase guarantee Charges & Financial Obligations
(b) The staked asset underlying a Third-Party LST is subject to validator-level and protocol-level penalties (which may include slashing on networks that implement it) and other protocol-level risks.
- Wrapping a Third-Party LST means accepting loss, price, liquidity and third-party risks with no Coinbase guarantee Charges & Financial Obligations
(c) Coinbase does not guarantee the value of the underlying staked asset or any accrued rewards, and is not responsible for any decrease in value, including any decrease from validator-level or protocol-level penalties incurred at the third-party protocol level.
- Wrapping a Third-Party LST means accepting loss, price, liquidity and third-party risks with no Coinbase guarantee Charges & Financial Obligations
(d) The market price of a Third-Party LST may differ from the implied value of the underlying staked asset.
- Wrapping a Third-Party LST means accepting loss, price, liquidity and third-party risks with no Coinbase guarantee Charges & Financial Obligations
(e) Coinbase does not guarantee a successful unwrap, exchange, or sale of any Third-Party LST, and will not backstop or otherwise intervene to provide Third-Party LST liquidity.
- Wrapping a Third-Party LST means accepting loss, price, liquidity and third-party risks with no Coinbase guarantee Charges & Financial Obligations
(f) Coinbase does not guarantee the security or functionality of any third-party protocol, software, or technology related to a Third-Party LST and is not responsible for losses caused by their failure.
- Wrapping a Third-Party LST means accepting loss, price, liquidity and third-party risks with no Coinbase guarantee Charges & Financial Obligations
(g) Coinbase does not own or control the underlying blockchain network or the third-party staking protocol. Each Third-Party LST is subject to Section 2.6 of this Agreement, like other Digital Assets.
- Wrapping a Third-Party LST means accepting loss, price, liquidity and third-party risks with no Coinbase guarantee Charges & Financial Obligations
(h) Regulatory actions could affect any Third-Party LST and limit the services Coinbase can provide with respect to it.
- Wrapping a Third-Party LST means accepting loss, price, liquidity and third-party risks with no Coinbase guarantee Charges & Financial Obligations
4. Advanced Trading
Coinbase offers, and eligible users may access, an order book for various Supported Digital Asset and Fiat Currency trading pairs (each an “Order Book”) on the Coinbase Site (“Advanced Trading”). See your Coinbase Account to see what Order Books are available within Advanced Trading. Coinbase does not offer Advanced Trading to customers in all jurisdictions. By accessing Advanced Trading or the Coinbase API for Advanced Trading, you accept and agree to be bound by the [Trading Rules](https://www.coinbase.com/legal/trading_rules).
- Advanced Trading offers order books to eligible users in some jurisdictions and requires accepting the Trading Rules Charges & Financial Obligations
1.1. Trading Fees. By placing an order on Advanced Trading, you agree to pay all applicable fees and authorize Coinbase to automatically deduct fees directly from your account. Trading Fees are set forth in the Trading Rules and are available at [https://www.coinbase.com/legal/trading_rules](https://www.coinbase.com/legal/trading_rules).
- Advanced Trading fees are auto-deducted under the Trading Rules; fiat deposit and withdrawal fees and limits may apply Charges & Financial Obligations
1.2. Withdrawal Fees. Coinbase may charge a fee on certain Fiat Currency deposit or withdrawal methods (e.g. bank wire). DEPOSITS AND WITHDRAWALS MAY BE SUBJECT TO LIMITS.
- Advanced Trading fees are auto-deducted under the Trading Rules; fiat deposit and withdrawal fees and limits may apply Charges & Financial Obligations
1.3. Trading Account Use. You may not sell, lease, furnish, or otherwise permit or provide access to your Trading Account to any other entity or to any individual that is not your employee or agent. You accept full responsibility for your employees' or agents' use of Advanced Trading, whether such use is directly through Coinbase or by other means, such as those facilitated through API keys, and/or applications which you may authorize. You understand and agree that you are responsible for any and all orders, trades, and other instructions entered into Advanced Trading including identifiers, permissions, passwords, and security codes associated with your Coinbase Account.
- No outside access to your Trading Account except employees or agents; you answer for all orders and API use Account & Service Control
1.4. Suspension and Cancellation. In the event that your Coinbase Account is suspended or terminated, we will immediately cancel all open orders associated with your account, block all withdrawals and bar the placing of further orders until resolution or account cancellation.
- If your account is suspended or terminated, Coinbase cancels open orders, blocks withdrawals and bars new orders Charges & Financial Obligations
5. Coinbase One
- Subscription-Based Membership. Coinbase One is a subscription-based membership. A Coinbase One subscription renews automatically and requires recurring payments.
- Coinbase One is a subscription membership that renews automatically with recurring payments Charges & Financial Obligations
- Membership Benefits. Membership benefits may be changed or removed without notice. Some membership benefits are not available in all regions and are not available to all users. As a member, visit [member home](https://coinbase.com/one) to see the list of benefits currently available to you. For important disclosures related to your benefits, see our [Coinbase One benefit disclosures page](https://help.coinbase.com/coinbase/other-topics/coinbase-one/benefit-disclosures). For certain membership benefits, we may partner with a third party to provide you access to services that the third party provides. For those benefits, the third party is the provider of the benefit, not Coinbase.
- Coinbase One benefits can change or be removed without notice, vary by region, and may be provided by third parties Charges & Financial Obligations
- Subscription Fee and Billing. By signing up, you authorize a recurring charge of your subscription fee (plus any applicable tax) to any stored payment method, cash balance, or Digital Asset balance from the date of sign-up (or in the case of a free trial, the date that your free trial concludes) until canceled. To avoid the next charge, cancel via “Manage” in [member home](https://coinbase.com/one) before your renewal date. The subscription fee is specified during sign-up and is subject to change. To view your current subscription fee, visit [member home](https://coinbase.com/one). If your primary payment method fails, as a backup you authorize us to charge any stored payment method, cash balance, or Digital Asset balance.
- You authorize recurring charges to any stored payment method or balance, with a backup if the first fails Charges & Financial Obligations
- Paying Subscription Fee with Digital Assets. When using Digital Assets as your primary payment method or as a backup payment method, you agree that you are instructing Coinbase to debit an amount of your Digital Assets (calculated using the prevailing prices for the Digital Assets as reasonably determined by Coinbase at time of execution) sufficient to pay your subscription fee. You acknowledge that this payment via Digital Assets is subject to Section 6.8 (“Taxes”) of the User Agreement.
- You authorize recurring charges to any stored payment method or balance, with a backup if the first fails Charges & Financial Obligations
- Cancellation. You can cancel your subscription via “Manage” in [member home](https://coinbase.com/one). Your cancellation will go into effect at the end of your current billing period. To avoid the next charge, cancel before your renewal date.
- You cancel in member home, effective at period end; free trials auto-renew into paid subscriptions Charges & Financial Obligations
- Free Trial. At its sole discretion, Coinbase may offer you a free trial or other promotion. Unless you cancel before the end of your free trial or promotion, your subscription will automatically renew at the end of your free trial or promotion and you will be charged your subscription fee on a recurring basis until you cancel.
- You cancel in member home, effective at period end; free trials auto-renew into paid subscriptions Charges & Financial Obligations
- Termination. Coinbase reserves the right to terminate your subscription at its sole discretion. If we terminate your subscription, you will receive a prorated refund of your subscription fee (prorated based on the termination date and the date that your billing cycle ends). Your subscription cannot be transferred or assigned.
- Coinbase can end a subscription with a prorated refund; it is non-transferable; a limited warranty may apply Charges & Financial Obligations
- Limited Warranty. Your account may be covered by the limited warranty published [here](https://help.coinbase.com/en/coinbase/other-topics/account-protection/disclosures). As a member, visit [member home](https://coinbase.com/one) to see the list of benefits currently available to you.
- Coinbase can end a subscription with a prorated refund; it is non-transferable; a limited warranty may apply Charges & Financial Obligations
6. Dapp Wallet, DEXes, and Decentralized Applications
- Dapp Wallet. You may elect to use our dapp wallet (“Dapp Wallet”). Our Dapp Wallet allows you to access a digital asset browser and link to decentralized exchanges (“DEXs”) and other decentralized applications (together, “Dapp(s)”). The Dapp Wallet enables users to (i) store Digital Assets; (ii) access a digital asset browser and link to Dapps; (iii) view addresses and information that are part of Digital Asset networks and broadcast transactions; (iv) participate in retail DEX trades and associated DEX activity, and (iv) additional functionality as we may add from time to time.
- The Dapp Wallet is an optional wallet with a digital asset browser, links to DEXs and decentralized apps Account & Service Control
1.1. Ownership and Control. You own and control Digital Assets held in your Dapp Wallet. As the owner of Digital Assets in your Dapp Wallet, you shall bear all risk of loss of such Digital Assets. Coinbase shall have no liability for Digital Asset fluctuations or loss associated with your use of a Dapp Wallet. At any time, subject to outages, downtime, and other applicable policies, you may withdraw your Digital Assets by sending it to a different blockchain address.
- You own and control Dapp Wallet assets and bear the risk of loss Account & Service Control
1.2. Third Party Services and Environments. The Services and Coinbase Site may provide access to or link to third-party services, such as DEXs, and/or Dapps (“Third Party Services”). The Services enable you to access DEXs and/or Dapps via a Dapp browser or through a Dapp Wallet by navigating away from the Coinbase Site to the Dapp or DEX, by enabling a native frontend software link within the Coinbase Site, or by purchasing assets in the DEX environment through a Dapp Wallet. When accessing Third Party Services, you understand that you are at no time transferring your assets to us. We provide access to Third Party Services only as a convenience, do not have control over their content, do not warrant or endorse, and are not responsible for the availability or legitimacy of, the content, products, assets, or services on or accessible from those Third Party Services (including any related websites, resources or links displayed therein). Third-party Services, such as Dapps and DEXs, may provide access to assets which have high risks of illiquidity, devaluation, lockup, or loss.
- Third-party DEXs and Dapps are a convenience; Coinbase does not control, endorse or warrant them, and risks are high Linking & Identification
1.3. Fees. You may incur charges from third parties for use of Third Party Services. For example, you may be charged fees via a DEX or Dapp that you may access via the Coinbase Site. Third party fees are not charged by Coinbase and are not paid to Coinbase. Any Coinbase Fee charged will be designated as such, and presented before you submit your transaction.
- Third-party DEX and Dapp fees are not Coinbase's; any Coinbase Fee is labeled and shown before you submit Charges & Financial Obligations
1.4. Supported Assets. To view the Digital Assets currently supported by the Dapp Wallet, visit [https://help.coinbase.com/en/dapps/using-my-dapp-wallet](https://help.coinbase.com/en/dapps/getting-started/using-my-dapp-wallet) (“Dapp Supported Assets”). Your Dapp Wallet is intended solely for proper use of Dapp Supported Assets. Under no circumstances should you attempt to use your Dapp Wallet to store, send, request, or receive any assets other than Dapp Supported Assets. Coinbase assumes no responsibility in connection with any attempt to use your Dapp Wallet with Digital Assets that we do not support. You acknowledge and agree that Coinbase is not liable for any unsupported Digital Asset that is sent to a wallet address associated with your Dapp Wallet. Coinbase may in its sole discretion terminate support for any particular Digital Asset. Services and supported assets may vary by jurisdiction.
- The Dapp Wallet supports only listed assets; Coinbase is not liable for unsupported assets and may end support Account & Service Control
- Digital Asset Transfers
2.1. In General. Your Dapp Wallet enables you to send Dapp Supported Assets to, and request, receive, and store Dapp Supported Assets from, third parties. Your transfer of Dapp Supported Assets between your other Digital Asset wallets (including wallets off the Coinbase Site) and to and from third parties is a “Dapp Wallet Asset Transfer”. We recommend customers send a small amount of Dapp Supported Assets as a test before sending a significant amount of Dapp Supported Assets.
- Dapp Wallet transfers: pending ones are incomplete and unavailable; inbound senders must match the supported asset Account & Service Control
2.2. Pending Transactions. Once a Dapp Wallet Asset Transfer is submitted to a Digital Asset network, the transaction will be unconfirmed and remain in a pending state for a period of time sufficient to allow confirmation of the transaction by the Digital Asset network. A Dapp Wallet Asset Transfer is not complete while it is in a pending state. Pending Dapp Wallet Asset Transfers that are initiated from a Dapp Wallet will reflect a pending transaction status and are not available to you for use in the Dapp Wallet or otherwise while the transaction is pending.
- Dapp Wallet transfers: pending ones are incomplete and unavailable; inbound senders must match the supported asset Account & Service Control
2.3. Dapp Wallet Inbound Transfers. When you or a third party sends Digital Assets to a Dapp Wallet from an external wallet (“Dapp Wallet Inbound Transfers”), the person initiating the transaction is solely responsible for executing the transaction properly, which includes ensuring that the Digital Asset being sent is a Dapp Supported Asset that conforms to the particular wallet address to which funds are directed, including any required Destination Tag/Memo. By initiating a Dapp Wallet Inbound Transfer, you attest that you are transacting in a Dapp Supported Asset that conforms to the particular wallet address to which funds are directed.
- Dapp Wallet transfers: pending ones are incomplete and unavailable; inbound senders must match the supported asset Account & Service Control
Coinbase incurs no obligation whatsoever with regard to unsupported Digital Assets sent to a Dapp Wallet or with regard to Dapp Supported Assets sent to an incompatible Digital Asset wallet address and/or unsupported network or blockchain. All such erroneously transmitted Digital Assets will be lost. Coinbase may from time to time determine types of Digital Assets that will be supported or cease to be supported. You acknowledge and agree that you may be required to pay network or miner’s fees in order for a Dapp Wallet Inbound Transfer transaction to be successful. Insufficient network fees may cause a Dapp Wallet Inbound Transfer to remain in a pending state outside of Coinbase’s control, and we are not responsible for delays or loss incurred as a result of an error in the initiation of the transaction and have no obligation to assist in the remediation of such transactions.
- Unsupported or mismatched assets sent to a Dapp Wallet are lost; stalled inbound transfers are your risk Charges & Financial Obligations
2.4. Dapp Wallet Outbound Transfers. When you send Digital Assets from your Dapp Wallet to an external wallet (“Dapp Wallet Outbound Transfers”), such transfers are executed at your instruction. You should verify all transaction information prior to submitting instructions. Coinbase shall bear no liability or responsibility in the event you enter an incorrect blockchain destination address, incorrect Destination Tag/Memo, or if you send your Digital Assets to an incompatible wallet. We do not guarantee the identity or value received by a recipient of a Dapp Wallet Outbound Transfer. Dapp Asset Transfers cannot be reversed once they have been broadcast to the relevant Digital Asset network, although they may be in a pending state, and designated accordingly, while the transaction is processed by network operators. Coinbase does not control the Digital Asset network and makes no guarantees that a Dapp Transfer will be confirmed by the network. We may cancel or refuse to process any pending Dapp Wallet Outbound Transfers as required by law or any court or other authority to which Coinbase is subject in any jurisdiction. Additionally, we may require you to wait some amount of time after completion of a transaction before permitting you to use further Coinbase Services and/or before permitting you to engage in transactions beyond certain volume limits.
- Dapp Wallet outbound transfers follow your instruction and cannot be reversed once broadcast Charges & Financial Obligations
- Limitation of Liability. WE MAKE NO WARRANTIES OR REPRESENTATIONS, EXPRESS OR IMPLIED, ABOUT LINKED THIRD PARTY SERVICES, THE THIRD PARTIES THEY ARE OWNED AND OPERATED BY, THE INFORMATION CONTAINED ON THEM, ASSETS AVAILABLE THROUGH THEM, OR THE SUITABILITY, PRIVACY, OR SECURITY OF THEIR PRODUCTS OR SERVICES. YOU ACKNOWLEDGE SOLE RESPONSIBILITY FOR AND ASSUME ALL RISK ARISING FROM YOUR USE OF THIRD-PARTY SERVICES, THIRD-PARTY WEBSITES, APPLICATIONS, OR RESOURCES, INCLUDING RISK OF LOSS FOR ASSETS TRADED THROUGH SUCH THIRD-PARTY SERVICES. IN NO EVENT WILL COINBASE BE LIABLE FOR ANY DAMAGES ARISING OUT OF OR RELATING TO THIRD PARTY SERVICES. THIS SECTION OPERATES IN ADDITION TO ANY LIMITATION OF LIABILITY EXPRESSED ELSEWHERE IN THIS USER AGREEMENT.
- No Coinbase warranty or liability for linked third-party services, in addition to other limits Legal Rights & Agreement Rules
7. Coinbase Verifications
“Coinbase verifications” is a service that leverages the Ethereum Attestation Service to enable the issuance of Coinbase-verified, onchain attestations against predefined schemas relating to individual Coinbase customers (each, a “Coinbase Attestation”). These onchain attestations may be used by eligible Coinbase customers to help establish identity and reputation when interacting with certain decentralized applications onchain. A Coinbase Attestation issued to you will be stored onchain, and therefore will be public and viewable by anyone. If you do not wish to share this personal information with others by making it publicly available onchain, do not use the Coinbase verifications service. Once a Coinbase Attestation has been issued to you, a record of the attestation may persist in the Ethereum Attestation Service even if you revoke the Coinbase Attestation through your Coinbase account.
- Coinbase verifications issues public onchain attestations about you that may persist even after revocation Sharing & Disclosure
- Eligibility. In order to use the Coinbase verifications service, you must (a) have a registered Coinbase account, (b) have successfully completed identity verification on your account, and (c) be in good standing and eligible to transact on the Coinbase platform. We reserve the right to not offer the Coinbase verifications service to you at our discretion. Not in limitation of the foregoing, we may refuse to offer the Coinbase verifications service to you if the information you provided to create a Coinbase account (as described in the “Issuance” section below) is incomplete, inaccurate, or incorrect, or if you violate these terms, violate applicable law, or engage in behavior that harms our Services (for example, by engaging in fraudulent activity or attempting to circumvent our User Agreement or policies). We may also refuse to offer the Coinbase verifications service to you if your Coinbase account is subject to any type of limitation or review.
- Issuance. By using the “Coinbase verifications” service and having a Coinbase Attestation issued, you acknowledge that Coinbase may use some or all of the personal information you provide to us, including the information you provided when you opened your Coinbase account and information we collect in accordance with our Privacy Policy from your usage of any Services, to issue one or more Coinbase Attestations.
If you choose to have a Coinbase Attestation issued to you, you acknowledge that personal information or information derived from your personal information will be stored onchain, and therefore will be public and viewable by anyone.
- Coinbase may use your account and usage information to issue attestations, and derived data is stored publicly onchain Use & Processing
You agree that all the information you provide Coinbase in order to have a Coinbase Attestation issued on your behalf is complete, accurate and correct. A Coinbase Attestation relies on the completeness, accuracy and correctness of information provided by you, which you are ultimately responsible for. A Coinbase Attestation is a representation of the underlying information about you and/or your Coinbase account as of a specific point of time, and does not necessarily reflect any subsequent changes to such information. Coinbase will assume for all intents and purposes that you own and control the private keys associated with the self-hosted wallet that you specify for receipt of any Coinbase Attestation that we issue to you, including for purposes of any tax reporting obligations that Coinbase may become subject to as a result of any reward or other value that is distributed to such self-hosted wallet in connection with such Coinbase Attestation. By using the Coinbase verifications service, you further agree that you will not transfer the Coinbase Attestation to any third party.
- You vouch for the information, Coinbase assumes you control the wallet keys, and you cannot transfer the attestation Legal Rights & Agreement Rules
A Coinbase Attestation may also be based on data supplied to Coinbase by third parties, including government agencies, third party suppliers of identity verification services and others. Those third parties may change or may, due to change in laws or other reasons, change their policies or services. Therefore, we may be required to amend the provision and scope of any Coinbase Attestation and the corresponding schema, and may do so at any time at our discretion without notice.
- Attestations may rest on third-party data, and Coinbase may change their scope and schema at any time without notice Use & Processing
- Use. Certain decentralized applications (each, a “Dapp”) may provide you with access to their applications because you are a holder of one or more Coinbase Attestations. If you do not wish to share any of the personal information that may be contained in a Coinbase Attestation, then do not use the Coinbase verifications service. We reserve the right to modify the scope of any Coinbase Attestation and the corresponding schema at any time without notice.
Unless otherwise specified, Coinbase does not have any affiliation with any Dapp that you may gain access to by virtue of holding one or more Coinbase Attestations, and your use of any such Dapp will be subject to terms and conditions that are between you and the Dapp. Third-party service providers may offer certain products or services that leverage one or more Coinbase Attestations, for example, a “badge” or “checkmark” generated in reliance on a Coinbase Attestation. Your use of such third party products or services may be subject to your acceptance of, and compliance with, separate terms and conditions with such third parties, to which Coinbase is not a party. You acknowledge that Coinbase has no responsibility for the products or services provided by third parties.
- Dapps may grant access to attestation holders and third parties may build products on attestations under their own terms Sharing & Disclosure
Coinbase Attestations are non-transferrable and for your personal use only. You may not impersonate another user or entity in order to obtain a Coinbase Attestation. Purchasing, selling, lending, or renting a Coinbase Attestation is strictly prohibited. If you transfer the private keys associated with the self-hosted wallet to which a Coinbase Attestation has been issued to a third party, we reserve the right to revoke such Coinbase Attestation and take such other action with respect to your Coinbase Account as we deem appropriate and/or necessary in our sole discretion.
- Attestations are personal and non-transferable; trading them or giving away the wallet keys can lead to revocation Content & IP Rights
Any Coinbase Attestation that is issued to you is provided for informational purposes only and unless otherwise expressly specified by Coinbase, is not intended to be relied upon for any legal, compliance or contractual purpose. You acknowledge and agree that any such reliance by you will be at your own risk, and Coinbase disclaims any and all liability to you or any other third party that may result from such reliance.
- Attestations are informational only, may be out of date, and Coinbase does not guarantee their accuracy Legal Rights & Agreement Rules
Any Coinbase Attestation represents the status of your Coinbase account as of the time of issuance, and subsequent changes to the status of your Coinbase account that result in such attestation no longer being true may not be reflected immediately in the Ethereum Attestation Service. Therefore, Coinbase does not represent, warrant or guarantee that the information contained in any attestation or represented thereby is complete, accurate, or correct. Additionally, you should be aware that the specific processes that Coinbase uses to verify the identities of its customers may differ by jurisdiction.
- Attestations are informational only, may be out of date, and Coinbase does not guarantee their accuracy Legal Rights & Agreement Rules
- Invalidation. We reserve the right to revoke a Coinbase Attestation that we have issued to you at our discretion, without notice. We may revoke a Coinbase Attestation if the information that was originally used to issue it is or becomes incomplete, inaccurate, or incorrect, or if you violate these terms, violate applicable law, or engage in behavior that harms our Services (for example, by engaging in fraudulent activity or attempting to circumvent our User Agreement or policies). We may also revoke a Coinbase Attestation that we have issued to you if your Coinbase account is subject to a limitation or review, or if we are required to do so in order to comply with a legal requirement or court order.
If you choose to use third party products or services that use or rely upon one or more Coinbase Attestations, like a “badge” or “checkmark”, access to such products or services may be disabled without notice.
- Coinbase may revoke an attestation at its discretion without notice, and related third-party products may be disabled Account & Service Control
- Limitation of Liability. This section operates in addition to any limitation of liability or warranties expressed elsewhere in this User Agreement.
- The Coinbase verifications liability limits operate in addition to other limits in the agreement Legal Rights & Agreement Rules
Coinbase is not liable for any loss, including, for example, a loss of property, profits, revenues, business opportunities, goodwill, or anticipated savings made in reliance on the Coinbase verifications service or any Coinbase Attestation issued thereunder. We are also not liable for indirect or consequential losses, nor are we liable for punitive damages. This limitation of liability extends to our officers, directors, agents, joint venturers, employees, and representatives.
- No liability for losses from relying on attestations; New Jersey residents covered only as New Jersey law allows Legal Rights & Agreement Rules
If you are a resident of New Jersey, this limitation of liability is intended to apply only to the extent permitted by New Jersey law.
- No liability for losses from relying on attestations; New Jersey residents covered only as New Jersey law allows Legal Rights & Agreement Rules
To the extent allowed by law, the Coinbase verifications service and any Coinbase Attestation issued thereunder are provided “as is.” No promises should be implied (including the implied warranties of merchantability, fitness for a particular purpose, and non-infringement). For example, we don’t make any warranties about the content or features of a Coinbase Attestation, including its accuracy, reliability, availability, or ability to meet your needs. Coinbase does not represent, warrant or guarantee that the information used to issue a Coinbase Attestation is complete, accurate or correct and, accordingly, we do not represent or warrant or guarantee that a Coinbase Attestation is complete, accurate or correct.
- Verifications and attestations are provided as is, with no accuracy or fitness promises, as far as the law allows Legal Rights & Agreement Rules
8. Coinbase Wrapped Tokens
8.1. Sending Coinbase Wrapped Tokens. In some jurisdictions, you may choose to effectuate an Outbound Transfer of a native Digital Asset for which Coinbase provides wrapping services in accordance with the terms herein (each a “Wrappable Native Token”) to an external wallet on a supported protocol, by directing Coinbase to wrap such Wrappable Native Token into a token that is compatible with such protocol. To wrap your Wrappable Native Token and complete an Outbound Transfer of the corresponding Coinbase wrapped token (each, a “Coinbase Wrapped Token”), you will need to be a Coinbase customer with a Coinbase Account in good standing. Additional geographic restrictions may apply, and eligibility is subject to change. By electing to wrap your Wrappable Native Token into a corresponding Coinbase Wrapped Token, you understand and agree that:
- Where offered you can wrap a native asset into a Coinbase Wrapped Token only to complete an outbound transfer Charges & Financial Obligations
8.1.1. Coinbase Wrapped Tokens cannot be held on the Coinbase platform, and are only made available to you by Coinbase in connection with an Outbound Transfer of a corresponding Wrappable Native Token to an external wallet on a supported protocol. Any Coinbase Wrapped Token deposited to your Digital Asset Wallet from an external wallet address will be automatically converted to a corresponding Wrappable Native Token in accordance with, and subject to the conditions set forth in, Section 8.3 of this Appendix 4.
- Wrapped Tokens cannot be held on the platform; deposits convert back automatically; redemption only under Section 8.3 Charges & Financial Obligations
8.1.2. Requests to wrap your Wrappable Native Token and effectuate an Outbound Transfer of a corresponding Coinbase Wrapped Token to an external wallet may not be processed immediately. Once wrapped, you cannot redeem your Coinbase Wrapped Token for a corresponding Wrappable Native Token except as described in Section 8.3 below.
- Wrapped Tokens cannot be held on the platform; deposits convert back automatically; redemption only under Section 8.3 Charges & Financial Obligations
8.1.3. Each Coinbase Wrapped Token represents ownership of a corresponding Wrappable Native Token held by Coinbase in accordance with Section 8.1.5 of this Appendix 4. By wrapping your Wrappable Native Token in order to effectuate an Outbound Transfer of a corresponding Coinbase Wrapped Token to an external wallet on a supported protocol, you remain (for so long as you hold the Coinbase Wrapped Token) entitled to all of the economic value and risk of an underlying Wrappable Native Token.
- Wrapped Token holders keep the economic value and risk of the native token, which Coinbase holds in custody for them Charges & Financial Obligations
8.1.4. Selling or otherwise transferring a Coinbase Wrapped Token automatically transfers ownership of an underlying Wrappable Native Token and the right to redeem described in Section 8.3 below, and entitles the recipient to the attendant economic value and risk of an underlying Wrappable Native Token, subject to the terms of this Agreement.
- Wrapped Token holders keep the economic value and risk of the native token, which Coinbase holds in custody for them Charges & Financial Obligations
8.1.5. Wrappable Native Tokens that have been wrapped as Coinbase Wrapped Tokens are held by Coinbase as custodial assets for the benefit of holders of such Coinbase Wrapped Tokens, and ownership of and title to these assets shall remain with such holders and not transfer to Coinbase. Sections 2.7, 2.7.1, 2.7.2, 2.7.3, and 2.7.4 of the User Agreement shall apply, mutatis mutandis, to any Wrappable Native Token held on behalf of holders of a corresponding Coinbase Wrapped Token to the same extent as any Wrappable Native Token held by Coinbase on behalf of Coinbase customers.
- Wrapped Token holders keep the economic value and risk of the native token, which Coinbase holds in custody for them Charges & Financial Obligations
8.1.6. Coinbase Wrapped Tokens are ERC-20 tokens and may be compatible with protocols or other software or technology provided by third parties.
- Wrapped Token holders keep the economic value and risk of the native token, which Coinbase holds in custody for them Charges & Financial Obligations
8.2. Certain Risks. In addition, you understand, agree and accept the following risks associated with electing to wrap any Wrappable Native Token into a corresponding Coinbase Wrapped Token:
- Wrapped Token risks: no value guarantee, price divergence, and Coinbase may pause redemptions in a dislocation Charges & Financial Obligations
8.2.1. Coinbase does not guarantee the value of a Wrappable Native Token held on behalf of holders of a corresponding Coinbase Wrapped Token.
- Wrapped Token risks: no value guarantee, price divergence, and Coinbase may pause redemptions in a dislocation Charges & Financial Obligations
8.2.2. Coinbase is not responsible for any change in the value of a Wrappable Native Token held on behalf of holders of a corresponding Coinbase Wrapped Token.
- Wrapped Token risks: no value guarantee, price divergence, and Coinbase may pause redemptions in a dislocation Charges & Financial Obligations
8.2.3. The external price of a Coinbase Wrapped Token could diverge from the price of a corresponding Wrappable Native Token because of market fluctuations, which may be affected by the actions or inactions of market makers or other market participants who receive loans or other incentives to purchase the Coinbase Wrapped Token. In case of a significant price dislocation, Coinbase may exercise its right to pause redemptions in accordance with Section 8.3.3 of this Appendix 4.
- Wrapped Token risks: no value guarantee, price divergence, and Coinbase may pause redemptions in a dislocation Charges & Financial Obligations
8.2.4. Coinbase does not guarantee that wrapping a Wrappable Native Token will result in a successful exchange or sale of a corresponding Coinbase Wrapped Token, and Coinbase will not have any obligation to backstop or otherwise intervene to guarantee liquidity of such Coinbase Wrapped Token.
- No liquidity backstop or third-party security guarantee; Section 2.6 applies; regulation could limit services Charges & Financial Obligations
8.2.5. Coinbase does not guarantee the security or functionality of any third-party protocol, software or technology intended to be compatible with a Coinbase Wrapped Token and is not responsible for any losses of any Coinbase Wrapped Token due to the failure of third-party protocol, software or technology.
- No liquidity backstop or third-party security guarantee; Section 2.6 applies; regulation could limit services Charges & Financial Obligations
8.2.6. As with the protocols for other Digital Assets, Coinbase does not own or control the underlying protocols which govern the operation of any Coinbase Wrapped Token. Accordingly, all Coinbase Wrapped Tokens are subject to Section 2.6 of the User Agreement, like other Digital Assets.
- No liquidity backstop or third-party security guarantee; Section 2.6 applies; regulation could limit services Charges & Financial Obligations
8.2.7. As with other Digital Assets, a Coinbase Wrapped Token could be impacted by one or more regulatory actions, which could impede or limit the services we can provide with respect to such Coinbase Wrapped Token.
- No liquidity backstop or third-party security guarantee; Section 2.6 applies; regulation could limit services Charges & Financial Obligations
8.3. Unwrapping/Redemption of a Coinbase Wrapped Token
8.3.1. If you initiate an Inbound Transfer of a Coinbase Wrapped Token to your Digital Asset Wallet and you satisfy the eligibility requirements set forth in Section 8.3.2 below, Coinbase will automatically “unwrap” such Coinbase Wrapped Token and deposit a corresponding Wrappable Native Token to your Digital Asset Wallet, thereby redeeming your Coinbase Wrapped Token for a corresponding Wrappable Native Token.
- Depositing a Coinbase Wrapped Token auto-unwraps it for eligible customers, though not necessarily immediately Charges & Financial Obligations
8.3.2. To successfully complete an Inbound Transfer of a Coinbase Wrapped Token to your Digital Asset Wallet, you will need to be a Coinbase customer with a Coinbase Account in good standing. Additional geographic restrictions may apply, and eligibility is subject to change. Requests to complete an Inbound Transfer of a Coinbase Wrapped Token to your Digital Asset Wallet (which, for the avoidance of doubt, will result in Coinbase “unwrapping” such Coinbase Wrapped Token and depositing a corresponding Wrappable Native Token to your Digital Asset Wallet as described in Section 8.3.1 above) may not be processed immediately.
- Depositing a Coinbase Wrapped Token auto-unwraps it for eligible customers, though not necessarily immediately Charges & Financial Obligations
8.3.3. Additionally, Coinbase may, in our reasonable discretion, (i) pause redemptions of any Coinbase Wrapped Token for a corresponding Wrappable Native Token if there is a significant dislocation in the external market price of such Coinbase Wrapped Token relative to a corresponding Wrappable Native Token that, in Coinbase's sole discretion, suggests that the smart contracts or other technology or security features supporting such Coinbase Wrapped Token have been compromised, (ii) refuse a redemption request if we suspect that the Coinbase Wrapped Token being presented for redemption was acquired through fraudulent means, or (iii) pause redemption if we otherwise suspect that the security of the smart contracts used to mint and burn the applicable Coinbase Wrapped Token has been compromised.
- Coinbase may pause or refuse redemptions on price dislocation, suspected fraud or suspected compromise Charges & Financial Obligations
8.3.4. Pursuant to the terms of this Agreement, a holder of a Coinbase Wrapped Token holds an ownership interest in a corresponding Wrappable Native Token custodied by Coinbase in accordance with Section 8.1.5 above. In the event of a shortfall in the amount of the Wrappable Native Token that has been wrapped as a Coinbase Wrapped Token and held by Coinbase in accordance with Section 8.1.5 above, Coinbase’s liability vis-a-vis any holder of such Coinbase Wrapped Token will be limited to such holder’s pro rata share of the shortfall amount.
- If wrapped native tokens fall short, Coinbase's liability to each holder is limited to a pro rata share of the shortfall Charges & Financial Obligations
8.4. Additional Terms.
8.4.1. Fees. Coinbase may charge a fee in connection with a request to mint or unwrap/redeem a Coinbase Wrapped Token, and any such fee will be disclosed to you at the time you initiate such request. Any changes to such fees will be effectuated in accordance with Section 3.3 of the User Agreement.
- Coinbase may charge a fee to mint or unwrap wrapped tokens, disclosed when you start the request Charges & Financial Obligations
8.4.2. No support for wrapped Coinbase Wrapped Tokens. We reserve the right to treat any version of a Coinbase Wrapped Token that has been created by a third party (e.g., via a third party wrapper or bridge to an unsupported network) (“Third Party Wrapped Token”) as an unsupported Digital Asset in accordance with Section 2.3 of the User Agreement. That means that we may refuse or be unable to redeem any Third Party Wrapped Token that is sent to your Digital Asset Wallet for the corresponding Wrappable Native Token, which may result in irreversible loss of such Third Party Wrapped Token. Do not send Third Party Wrapped Tokens to your Digital Asset Wallet.
- Third-party versions of wrapped tokens may be treated as unsupported and not redeemed, risking loss Charges & Financial Obligations
9. Coinbase One Card
- Coinbase One Card. If you are an eligible Coinbase One member, you will have the option to apply for a Coinbase One credit card. Some eligible Coinbase One members will be offered the Coinbase One Card with security deposit (“Coinbase One Card with Security Deposit”). The Coinbase One Card, including the Coinbase One Card with Security Deposit, is issued by First Electronic Bank (“Coinbase One Card”). The issuance of a Coinbase One Card to a Coinbase One member is subject to approval; not every Coinbase One member will be approved. If you are approved for the Coinbase One Card, you must agree to the relevant Cardholder Agreement (defined below) with First Electronic Bank. You must agree to this User Agreement, including these Coinbase One Card terms (“Coinbase One Card Terms”), which govern your relationship with Coinbase. The Coinbase One Card may not be available in all states, and eligibility is subject to change.
- Eligible Coinbase One members may apply for a First Electronic Bank credit card, subject to approval Charges & Financial Obligations
1.1. Cardholder Agreement. The Coinbase One Card and the Coinbase One Card with Security Deposit are governed respectively by the Coinbase One Card Cardholder Agreement (“Coinbase One Card Agreement”) and the Coinbase One Card with Security Deposit Cardholder Agreement (“Coinbase One Card with Security Deposit Agreement”). The Coinbase One Card Agreement and the Coinbase One Card with Security Deposit Agreement, as applicable, are referred to as the “Cardholder Agreement”. Coinbase is not a party to the Cardholder Agreement. These Coinbase One Card Terms summarize certain features of the Coinbase One Card and provide certain additional terms concerning your relationship with Coinbase. In the event of a conflict between the User Agreement (including these Coinbase One Card Terms) and the Cardholder Agreement, the provisions of the Cardholder Agreement shall govern.
- The Cardholder Agreement governs the card; Coinbase is not a party and it prevails in a conflict Charges & Financial Obligations
1.2 Coinbase One Card with Security Deposit. If you apply for the Coinbase One Card and do not otherwise qualify, you may be given the option to designate USDC in your Digital Asset Wallet, or USDC that you will purchase, as secured for purposes of the Coinbase One Card with Security Deposit (the “Secured USDC”). As provided in Section 2.7.2 of this User Agreement, all Supported Digital Assets credited to the Digital Asset Wallet, including Secured USDC, are treated as “financial assets” under Division 8 (defined above). Moreover, Coinbase is a “securities intermediary” as used in Division 8 with respect to Supported Digital Assets, and your Digital Asset Wallet is a “securities account” as used in Division 8.
- Designating Secured USDC lets the bank and its Control Party instruct Coinbase to transfer or sell it Charges & Financial Obligations
If you designate Secured USDC for purposes of the Coinbase One Card with Security Deposit, you direct us to maintain custody of the Secured USDC consistent with the Coinbase One Card with Security Deposit Agreement, and you authorize us as securities intermediary, without further consent from you, to comply in all respects with the instructions and entitlement orders regarding the Secured USDC from First Electronic Bank and its successors and assigns as well as any party designated by First Electronic Bank or its successors and assigns (the “Control Party”). The Control Party will initially be Cardless, Inc. ("Cardless”). Such instructions may include transferring the Secured USDC to First Electronic Bank (or its successors or assigns) or the Control Party or selling the Secured USDC, in the event of a default or your account is otherwise closed in accordance with the Coinbase One Card with Security Deposit Agreement.
- Designating Secured USDC lets the bank and its Control Party instruct Coinbase to transfer or sell it Charges & Financial Obligations
As detailed in the Coinbase One Card with Security Deposit Agreement, any Secured USDC will not be eligible for withdrawal, transferring, lending, selling, or trading until your Coinbase One Card with Security Deposit account is closed and any amounts owed are satisfied in full. In general, Secured USDC will be released within two (2) Business Days of Coinbase receiving an instruction or entitlement order from First Electronic Bank (or its successors or assigns) or the Control Party, but it may take longer for the Secured USDC to be released to you. In the event your Coinbase One Card with Security Deposit account is closed for any reason (for example, you voluntarily close your account or you are in default), First Electronic Bank (or its successors or assigns) or the Control Party may take possession of your Secured USDC and apply the proceeds of a sale or liquidation to the outstanding amount owed with respect to your Coinbase One Card with Security Deposit account without notice to you. As detailed in the Coinbase One Card with Security Deposit Agreement, if your Secured USDC and the proceeds thereof are not sufficient to cover all amounts owed in connection with your Coinbase One Card with Security Deposit account, you remain responsible for the remaining unpaid amounts, including in the event a dispute is not resolved in your favor, your balance is greater than your credit line, the value of USDC fluctuates, or you are subject to a Legal Order (defined below).
- Secured USDC is locked until the card is closed and paid; the bank can liquidate it and you owe any shortfall Charges & Financial Obligations
In the event of a third party garnishment, levy, lien, security interest, or legal order to transfer any Supported Digital Assets in the Digital Asset Wallet to a third party (collectively, “Legal Order”), Coinbase will subject to law generally first transfer your unsecured Supported Digital Assets (or the proceeds thereof) to satisfy such Legal Order; and if your unsecured Supported Digital Assets are insufficient to satisfy the Legal Order, Coinbase may transfer your Secured USDC (or the proceeds thereof) to a third party. Subject to law, your Secured USDC and the proceeds thereof will typically be first applied to any balance or amount owed with respect to your Coinbase One Card with Security Deposit before being transferred to satisfy a Legal Order, as provided in your Coinbase One Card with Security Deposit Agreement. You authorize any such transfer to a third party or sale or liquidation in connection with or in response to a Legal Order, and acknowledge that any such transfer, sale, or liquidation will not relieve you of any liability with respect to the Coinbase One Card account.
- On a legal order Coinbase generally uses unsecured assets first, then Secured USDC; card liability remains Charges & Financial Obligations
1.3. Role of the Coinbase One Card. The Coinbase One Card can be used to purchase goods and services from merchants at point of sale terminals, over the phone, online, or through payment platforms that accept American Express cards (“Credit Card Transactions”). However, the approval of any specific Credit Card Transaction is subject to the terms and conditions in the Cardholder Agreement. Please review the Cardholder Agreement for such terms and conditions.
- The Coinbase One Card works where American Express is accepted, subject to the Cardholder Agreement Charges & Financial Obligations
1.4. Coinbase Accounts Linked. Your USD Wallet and Digital Asset Wallet will be linked to your Coinbase One Card. If you have a Coinbase One Card, you may make payments towards your Coinbase One Card balance using your USD Wallet and your Digital Asset Wallet, and to the extent you are eligible, bitcoin rewards (or other Digital Asset rewards we offer from time to time) will be deposited into your Digital Asset Wallet. See Rewards Program below and the Coinbase One Card [Rewards Program Terms & Conditions](https://coinbase.com/legal/creditcard/rewards) for more information.
- Your USD and Digital Asset Wallets link to the card, and rewards can be deposited to your wallet Charges & Financial Obligations
- Applying for the Coinbase One Card. If you apply for a Coinbase One Card, you will be required to provide certain personal information. You agree that we may share personal information you previously provided to us with First Electronic Bank, Cardless, and with any other service provider acting on First Electronic Bank’s behalf for purposes of processing your application for a Coinbase One Card, servicing your Coinbase One Card account, and providing you benefits in connection with your Coinbase One Card or your Coinbase One member account. If you do not meet First Electronic Bank’s credit underwriting criteria, they are unable to verify your identity, or you otherwise do not meet First Electronic Bank’s standards or criteria, your application will be declined.
- Activating the Coinbase One Card. If you are approved for a Coinbase One Card, you must activate the Coinbase One Card in accordance with the activation instructions provided by First Electronic Bank. A virtual Coinbase One Card may be used immediately upon receipt and does not need to be activated.
- Activate the card per the bank's instructions; use it only for personal, family and household purposes Charges & Financial Obligations
- Using the Coinbase One Card.
4.1. Pursuant to the terms of your Cardholder Agreement, you may use the Coinbase One Card to make various Credit Card Transactions.
- Activate the card per the bank's instructions; use it only for personal, family and household purposes Charges & Financial Obligations
4.2. As provided for in the Cardholder Agreement, you may only use the Coinbase One Card for personal, family, and household purposes and not for any business purposes.
- Activate the card per the bank's instructions; use it only for personal, family and household purposes Charges & Financial Obligations
4.3. You agree that you will use the Coinbase One Card in accordance with the Cardholder Agreement, the User Agreement, and these Coinbase One Card Terms.
- Activate the card per the bank's instructions; use it only for personal, family and household purposes Charges & Financial Obligations
- Unauthorized Transactions or Errors. If your Coinbase One Card is lost, stolen, or used without your permission, call Coinbase Customer Service right away using the phone number listed in the Cardholder Agreement.
- Report lost or unauthorized use at once; fees, returns and refunds follow the Cardholder Agreement Charges & Financial Obligations
- Fees and Charges. In order to be a Coinbase One Card cardholder you must have an active, paid eligible Coinbase One membership. Coinbase One members must pay a subscription fee. For Coinbase One Basic, an annual plan is required. You can find the subscription fee for Coinbase One membership on our [member home](https://coinbase.com/one). When we perform the Digital Asset Services, Coinbase will not charge transaction fees but will include a spread, including on payments towards your Coinbase One Card balance made with your Digital Asset Wallet, in accordance with this User Agreement. You can find a list of our fees and charges on our [Pricing and Fees Disclosures page](https://support.coinbase.com/customer/portal/articles/2109597-buy-sell-bank-transfer-fees) which are separate from any fees and charges included in your Coinbase One Card Agreement. The fees associated with your Coinbase One Card are described in your Cardholder Agreement and the “Interest Rates and Interest Charges” disclosures that were provided to you in connection with your account.
- Report lost or unauthorized use at once; fees, returns and refunds follow the Cardholder Agreement Charges & Financial Obligations
- Returns and Refunds. Any return or refund shall be governed in accordance with your Cardholder Agreement and the rules of the American Express network. If you are entitled to a refund, it will be applied to your balance or as otherwise provided for in your Cardholder Agreement.
- Report lost or unauthorized use at once; fees, returns and refunds follow the Cardholder Agreement Charges & Financial Obligations
- Rewards Program. Coinbase One Card cardholders upon activation will be automatically enrolled in the Coinbase One Card rewards program (“Coinbase One Card Rewards Program”). You may be eligible through the Coinbase One Card Rewards Program to earn bitcoin or other Supported Digital Assets that we offer from time to time for eligible purchases. Refer to the Coinbase One Card [Rewards Program Terms & Conditions](https://www.coinbase.com/legal/creditcard/rewards) for the terms concerning the Coinbase One Card Rewards Program.
- The Coinbase One Card Rewards Program enrolls you at activation; statements and the portal show transactions and rewards Charges & Financial Obligations
- Information Regarding Coinbase One Card Transactions and Rewards. You may find details regarding Credit Card Transactions that you have made or that are otherwise associated with your Coinbase One Card on your monthly statements and in the Coinbase One Card portal of the Coinbase Site (“Coinbase One Card Portal”). You may also find details regarding rewards you have earned in connection with the Coinbase One Card Rewards Program in the Coinbase One Card Portal.
- The Coinbase One Card Rewards Program enrolls you at activation; statements and the portal show transactions and rewards Charges & Financial Obligations
- Restriction, Suspension, and Cancellation. As provided for in the Cardholder Agreement, First Electronic Bank may restrict, suspend, or cancel your access to the Coinbase One Card at any time and for any reason in its sole discretion. It may also refuse any transaction in its sole discretion. This includes if we determine in our sole discretion that you are in breach of the terms of the User Agreement. If you are no longer a Coinbase One member, your Coinbase One Card account will be closed.
- The bank may restrict, suspend or cancel the card any time; closing your Coinbase One membership closes the card account Charges & Financial Obligations
- Coinbase Liability. This section operates in addition to any limitation of liability expressed elsewhere in this User Agreement. In addition to any limitation of liability therein, Coinbase will not be liable to you for any loss arising from:
- Coinbase is not liable for loss from a merchant refusing the card, in addition to other limits Charges & Financial Obligations
A merchant refusing to accept a Coinbase One Card;
- Coinbase is not liable for loss from a merchant refusing the card, in addition to other limits Charges & Financial Obligations
The goods or services that you purchase from a merchant using a Coinbase One Card (however, you have rights in certain situations with respect to First Electronic Bank as specified in the billing-error rights statement that was provided with your Cardholder Agreement);
- Coinbase disclaims liability for purchased goods, unforeseeable events, bank decisions and legal compliance Charges & Financial Obligations
Any breach by Coinbase of the User Agreement due to abnormal or unforeseen circumstances beyond Coinbase’s reasonable control, which would have been unavoidable despite Coinbase’s efforts to stop it;
- Coinbase disclaims liability for purchased goods, unforeseeable events, bank decisions and legal compliance Charges & Financial Obligations
First Electronic Bank restricting, suspending, or terminating a Coinbase One Card or refusing to issue or replace a Coinbase One Card;
- Coinbase disclaims liability for purchased goods, unforeseeable events, bank decisions and legal compliance Charges & Financial Obligations
First Electronic Bank declining a Credit Card Transaction that you make or attempt to make using a Coinbase One Card;
- Coinbase disclaims liability for purchased goods, unforeseeable events, bank decisions and legal compliance Charges & Financial Obligations
Coinbase restricting, suspending, or terminating your USD Wallet, Digital Asset Wallet, or any related Coinbase Services; or
- Coinbase disclaims liability for purchased goods, unforeseeable events, bank decisions and legal compliance Charges & Financial Obligations
Coinbase’s compliance with any applicable laws and regulations or a Legal Order; or
- Coinbase disclaims liability for purchased goods, unforeseeable events, bank decisions and legal compliance Charges & Financial Obligations
Coinbase properly following the instructions of First Electronic Bank (or its successors or assigns) or the Control Party with respect to any Secured USDC subject to the Coinbase One Card with Security Deposit or otherwise adhering to the Coinbase One Card with Security Deposit Agreement with respect to the Secured USDC.
- Coinbase disclaims liability for purchased goods, unforeseeable events, bank decisions and legal compliance Charges & Financial Obligations
Where a Coinbase One Card is faulty, Coinbase’s liability shall be limited to assisting with the replacement of the physical Coinbase One Card.
- Coinbase disclaims liability for purchased goods, unforeseeable events, bank decisions and legal compliance Charges & Financial Obligations
10. Coinbase Token Sale Platform
Coinbase makes available a platform (the “Token Sale Platform”) where developers of certain digital assets (“Sellers”) will be able to sell those digital assets (“Sale Tokens”) to eligible users (such sales, “Sales”) (together the “Token Sale Services”). By accessing the Coinbase Token Sale Platform and purchasing Sale Tokens, you agree to be bound by these additional terms (“Token Sale Terms”).
- The Token Sale Platform lets developers sell tokens to eligible users under additional Token Sale Terms Charges & Financial Obligations
10.1. Role of the Token Sale Terms. These Token Sale Terms govern the basis upon which Coinbase will provide you with the Token Sale Services and your use of those Token Sale Services, including within the Coinbase Site. These Token Sale Terms should be read in conjunction with this User Agreement.
- The Token Sale Platform lets developers sell tokens to eligible users under additional Token Sale Terms Charges & Financial Obligations
10.2. Where to Find Information. The Token Sale Platform for a particular Sale will display certain information related to the Sale, such as the price per Sale Token or the manner of determining price, the minimum and maximum allocation to each purchaser, the manner of allocation, the Supported Digital Assets that are eligible for use as payment, and the start date (the “Opening Date”) and end date (the “Closing Date”) from and to which the Sale Tokens will be available for sale. Prices for tokens on the Token Sale Platform may be displayed in fiat or Supported Digital Assets, but will be payable only in the Supported Digital Assets that are eligible for use as payment.
- Each sale shows its price, allocations, payment assets and dates; payment is only in eligible Supported Digital Assets Charges & Financial Obligations
10.3. Purchasing Sale Tokens. To place an order to purchase Sale Tokens, you must have the required amount of eligible Supported Digital Assets in your Coinbase Account to complete such purchase. On the Opening Date, Coinbase will allow you to commit an amount of eligible Supported Digital Assets determined by you to purchase the relevant Sale Tokens, which will be subject to minimum and maximum allocations and any restrictions you place on your order, if applicable. Such orders constitute a standing specific instruction from you to execute an order to purchase Sale Tokens on the Token Sale Platform.
- To buy Sale Tokens you need enough eligible assets; your order is a standing instruction to purchase Charges & Financial Obligations
10.4. Committed Digital Assets. Any Supported Digital Assets that are necessary to fulfill your purchase obligation in full will be committed from the time you place your order (“Committed Digital Assets”). When you place an order on the Token Sale Platform, you authorize Coinbase to lock these Committed Digital Assets until completion of the Sale in a Digital Asset Wallet designated to your Coinbase Account. For the avoidance of doubt, Committed Digital Assets will be treated as “financial assets” under Division 8 of the California Uniform Commercial Code pursuant to Section 2.7.2 of this User Agreement. Your Committed Digital Assets are a request for Sale Tokens and your allocation request may not be filled in its entirety, or at all. The maximum allocation that you can request may be dependent on eligibility. You acknowledge and agree that you will not be able to transfer or withdraw any of the Committed Digital Assets, or modify your request, until the earlier of: (a) the cancellation of the Sale process pursuant to Section 10.7; or (b) the final allocation of Sale Tokens pursuant to Section 10.5, in which case, if you did not receive your full allocation, you will be free to transfer or withdraw the amount of Committed Digital Assets that were not used to purchase Sale Tokens.
- Committed assets are locked until the sale is cancelled or allocated; your request may be filled partly or not at all Charges & Financial Obligations
10.5. Sale Completion / Allocation. Following the Closing Date, unless the Sale has been cancelled pursuant to Section 10.7, Coinbase will credit your Digital Asset Wallet with the Sale Tokens you have been allocated and purchased from the Seller, and transfer the corresponding value of Committed Digital Assets to the Seller. Sale Tokens credited to your Digital Asset Wallet are treated as Supported Digital Assets and subject to Section 2.7 of this User Agreement.
- After closing, allocated tokens are credited and payment goes to the Seller; Coinbase may charge fees Charges & Financial Obligations
10.6. Fees. Coinbase may charge a fee in connection with your order to purchase Sale Tokens and by placing an order on the Token Sale Platform, you agree to pay all applicable fees. To the extent any fee is charged in connection with the Token Sale Platform, information is available [here](https://help.coinbase.com/en/coinbase/trading-and-funding/pricing-and-fees/fees) and will be disclosed to you at the time you place such order.
- After closing, allocated tokens are credited and payment goes to the Seller; Coinbase may charge fees Charges & Financial Obligations
10.7. Sale Cancellation. The Seller or Coinbase may cancel a Sale after it has begun, in which case, to the extent Coinbase is holding any of your Committed Digital Assets, Coinbase will release such Committed Digital Assets within 25 calendar days from the date of the Sale cancellation, and such assets shall cease to be committed to the relevant Sale and you will be able to transfer or withdraw them.
- The Seller or Coinbase may cancel a sale; committed assets are released within 25 calendar days Charges & Financial Obligations
10.8. Transaction counterparties. In a Sale, you are purchasing Sale Tokens directly from the Seller. Sale Tokens are priced by the Seller. You acknowledge and agree that Coinbase is not the seller, underwriter, or issuer of any Sale Tokens, and by purchasing Sale Tokens, you are entering into an agreement (the terms of which may be displayed on the Token Sale Platform) to purchase the Sale Tokens from Seller. Coinbase is not responsible for any failure by the Seller to comply with the terms of any agreement between you and the Seller, whether set forth on the Token Sale Platform or in other terms provided by the Seller or its related parties.
- You buy directly from the Seller; Coinbase is not seller, underwriter or issuer and does not verify Seller disclosures Charges & Financial Obligations
10.9. Sale Disclosures. Certain information regarding the Seller and/or Sale Tokens (including but not limited to a whitepaper, description of the Sale Tokens or any associated protocol, or other disclosure materials) may be provided on the Coinbase Site in connection with a Sale (“Sale Disclosures”). The content of the Sale Disclosures is provided by Seller and is for general informational purposes only. Coinbase does not verify information provided by Seller on the Sale Disclosures and makes no assurance, representations or warranties, express or implied, regarding the accuracy, completeness, or sufficiency of the information provided and shall have no liability for any inaccuracies in such materials.
- You buy directly from the Seller; Coinbase is not seller, underwriter or issuer and does not verify Seller disclosures Charges & Financial Obligations
10.10. Exclusion of Warranties. Without limitation of Section 8.2 of these Terms, Coinbase makes no warranty with respect to any Sale Tokens, including any warranty of title, merchantability, fitness for a particular purpose and/or non-infringement, that the Sale Tokens will be free from errors, glitches, bugs, viruses or other malicious software, that the Sale Tokens or any associated protocol will function as described in any materials provided by the Seller or that any associated protocol will launch, that Seller has complied with applicable law in connection with the issue, development, or sale of the Sale Tokens, or that the use of Sale Tokens or any associated protocol will comply with applicable law. Coinbase does not guarantee that there will be a market in Sale Tokens or that Sale Tokens will maintain any specific price level. Coinbase may cease to support any Sale Tokens (as Supported Digital Assets) following the delivery thereof to your Coinbase Account, and in that case you may need to withdraw your Sale Tokens. Without limiting the foregoing, you assume all risks and liabilities associated with the purchase, sale or use of any Sale Tokens. You are encouraged to consult your own independent advisors before making any decisions based on the content of the Coinbase Site.
- Coinbase makes no warranty about Sale Tokens, may stop supporting them, and you assume all risk Charges & Financial Obligations
10.11. Limitation of Liability. COINBASE MAKES NO WARRANTIES OR REPRESENTATIONS, EXPRESS OR IMPLIED, ABOUT SELLERS AND THEIR ASSOCIATED PERSONS, SALE TOKENS, THE ASSOCIATED PROTOCOLS, ASSETS AVAILABLE THROUGH THEM, OR THE SUITABILITY, PRIVACY, OR SECURITY OF THEIR PRODUCTS OR SERVICES OR ANY INFORMATION PROVIDED BY ANY OF THEM INCLUDING, BUT NOT LIMITED TO, THE SALE DISCLOSURES (“THIRD PARTY SERVICES”). YOU ACKNOWLEDGE SOLE RESPONSIBILITY FOR AND ASSUME ALL RISK ARISING FROM YOUR USE OF THIRD-PARTY SERVICES, THIRD-PARTY WEBSITES, APPLICATIONS, OR RESOURCES, INCLUDING RISK OF LOSS FOR ASSETS UTILIZED WITHIN OR TRADED THROUGH SUCH THIRD-PARTY SERVICES. IN NO EVENT WILL COINBASE BE LIABLE FOR ANY DAMAGES ARISING OUT OF OR RELATING TO THIRD PARTY SERVICES. THIS SECTION OPERATES IN ADDITION TO ANY LIMITATION OF LIABILITY EXPRESSED ELSEWHERE IN THIS USER AGREEMENT.
- No warranties or liability for Sellers, tokens or disclosures, in addition to other limits Legal Rights & Agreement Rules
10.12. Eligibility. In order to use the Token Sale Platform, you must (a) have a registered Coinbase account, (b) have successfully completed identity verification on your account, and (c) be in good standing and eligible to transact on the Coinbase platform. We reserve the right to not offer the Token Sale Platform to you at our discretion. Your eligibility to purchase Sale Tokens in any particular Sale will be based on criteria determined by Coinbase and the Seller in such Sale, and may be different for different Sales.
- Token sale access needs a verified account in good standing and per-sale eligibility; insiders may not buy Account & Service Control
10.13. Connected Persons. You may not place an order for Sale Tokens if you are an employee, officer, director or contractor of the Seller, its affiliates, or any other entity involved in the development of the Sale Tokens or any associated protocol.
- Token sale access needs a verified account in good standing and per-sale eligibility; insiders may not buy Account & Service Control
10.14. Information Disclosure. By using the Token Sale Platform, you acknowledge that Coinbase may share certain information with the Seller for purposes related to the sale and delivery of the Sale Tokens, or as required in accordance with our [Privacy Policy](https://www.coinbase.com/en-gb/legal/privacy).
- Coinbase may share information with the Seller; sales follow the Prohibited Use Policy and insider-information limits Sharing & Disclosure
10.15. Prohibited Use. Your participation in a Sale is subject to our [Prohibited Use Policy](https://www.coinbase.com/legal/prohibited_use). In addition, you must not participate in a Sale in a manner which is unfair, abusive, manipulative, or illegal in any way. If you receive information which may amount to inside information in connection with any Sale, you may not participate in that Sale, and you must not unlawfully disclose that information to another person.
- Coinbase may share information with the Seller; sales follow the Prohibited Use Policy and insider-information limits Sharing & Disclosure
11. Equities Trading Through Coinbase Capital Markets Corporation
Equities trading is made available in the United States through Coinbase Capital Markets Corporation (“CCM”) member FINRA /SIPC (https://www.sipc.org). Securities services offered by Coinbase Capital Markets Corp are separate from digital asset services provided by Coinbase Inc., and any affiliates. Additional information about your broker, Coinbase Capital Markets Corp, can be found on FINRA’s BrokerCheck (https://brokercheck.finra.org). Execution, clearing and custody of all securities are provided by CCM’s carrying broker - Apex Clearing Corporation.
- Equities trade through Coinbase Capital Markets Corporation, a separate broker, with Apex Clearing as carrying broker Charges & Financial Obligations
11.1. Where to Find Information. Additional information related to CCM, equities trading, any fees, and the role of Apex Clearing Corporation - including a copy of your CCM Customer Agreement, and related documents and disclosures - can be found at [https://coinbase.com/ccm](https://coinbase.com/ccm).
- Equities trade through Coinbase Capital Markets Corporation, a separate broker, with Apex Clearing as carrying broker Charges & Financial Obligations
11.2. USD Wallet. SIPC does not apply to digital assets or cash held in your USD Wallet. To the extent your USD is held as cash, the balance of your USD Wallet is maintained in pooled custodial accounts at one or more financial institutions insured by the Federal Deposit Insurance Corporation (“FDIC”) or the National Credit Union Share Insurance Fund (“NCUSIF”). Coinbase may also place your funds in liquid investments, which may include but are not limited to U.S. treasuries or U.S. government money market funds, in accordance with state money transmitter laws. Your funds may be held in any one of these manners. Our custodial cash accounts have been established in a manner to make available pass-through FDIC or NCUSIF insurance available up to the per-depositor coverage limit then in place (currently $250,000 per individual). Availability of pass-through insurance is contingent upon factors including Coinbase having correct information about you as a customer and maintaining accurate records, and on the determination by the relevant federal regulator as receiver, at the time of a receivership of a bank or credit union holding a custodial account. The current list of the insured depository institutions at which Coinbase may deposit customer funds is located [here](https://help.coinbase.com/en/coinbase/other-topics/legal-policies/how-is-coinbase-insured). Coinbase is not an FDIC-insured bank or NCUSIF-insured credit union. Coinbase owns the interest or other earnings on these investments. Coinbase will not use customer funds for its operating expenses or any other corporate purposes. You agree that Coinbase, acting in good faith and in the regular course of business, is the custodian of depository records for your cash held at financial institutions.
- SIPC does not cover digital assets or USD Wallet cash; the USD cash FDIC pass-through terms repeat Section 2.8 Charges & Financial Obligations
11.3. Trading Equities Through CCM. Where you maintain a brokerage account with our affiliate (“Brokerage Account”), CCM, you hereby agree to provide us (Coinbase) with a standing instruction to receive from CCM’s clearing and carrying broker-dealer any free credit balance, including those derived from sale proceeds, cash dividends and interest, held in your Brokerage Account and a standing instruction for us reserve or hold funds in connection with pending orders or conditional offers to buy placed through your Brokerage Account, as required, and to promptly process and transfer your cash funds held in your Account to CCM’s clearing and carrying broker-dealer to pay for securities purchases you effected through your Brokerage Account.
- Standing instructions let Coinbase receive CCM free credit balances and send your cash to pay for trades Charges & Financial Obligations
If you fail to pay for a security you purchase, fail to deliver a security you sell through CCM, or a transfer of securities into your account at CCM fails or is reversed, you hereby authorize us, upon CCM’s demand for payment made to us and without notice to you, to use your property cover any losses that CCM may suffer as a result of any such failure or reversal, by using any property of yours under our control to make CCM whole, including liquidating any such property.
- If a trade fails or reverses, Coinbase may use or liquidate your property to cover CCM's losses without notice Charges & Financial Obligations
11.4. Eligibility. In addition to any eligibility criteria established by CCM, in order to use the equities trading platform, you must (a) have a registered Coinbase account, (b) have successfully completed identity verification on your account, and (c) be in good standing and eligible to transact on the Coinbase platform. We reserve the right to not offer equities trading to you at our discretion.
- Equities trading needs a verified account in good standing plus any CCM criteria; Coinbase may decline Account & Service Control
11.5. Customer Representations. You represent and warrant that you will promptly notify CCM if you are, or become, an officer, director, 10% shareholder, control person, or otherwise an affiliate of an issuer, or if any transactions involve securities that are restricted or control securities (including pursuant to Rules 144 or Rule 145). You agree not to effect transactions in restricted or control securities unless you have complied with all legal requirements and provided documentation reasonably requested by Coinbase, CCM, or the carrying broker, including opinions of counsel, legend removal instructions, and seller’s representations. Coinbase, in its sole discretion, may refuse to process, or may place restrictions on, such transactions until requirements are satisfied.
- You warrant disclosure of affiliate or restricted-security status and that you are not OFAC-blocked Legal Rights & Agreement Rules
You represent and warrant that you are not, and have not been, designated by the U.S. Department of the Treasury Office of Foreign Assets Control (OFAC) as a “Specially Designated National” or blocked person. You further represent and warrant that you have no reason to believe that you would be considered a blocked person, and that you are not acting as an agent of any such blocked person. You understand that Coinbase and CCM will comply with economic sanctions administered by OFAC. You understand and agree that Coinbase may restrict your ability to enter orders or otherwise transact in your account in order to comply with regulatory restrictions, trading halts, government sanctions, and government orders.
- You warrant disclosure of affiliate or restricted-security status and that you are not OFAC-blocked Legal Rights & Agreement Rules
You further represent and warrant that you will not participate in any initial public offering (IPO) or other new issue offering through CCM if you (or any account in which you have a beneficial interest) are a 'restricted person' under FINRA Rule 5130, or if such participation is otherwise prohibited under FINRA Rule 5131. You agree to promptly notify CCM if your eligibility status under these rules changes.
- You must not join IPOs through CCM if you are a FINRA restricted person, and must report eligibility changes Legal Rights & Agreement Rules
11.6. Information Disclosure. By using the equities trading platform, you acknowledge that Coinbase may share certain information as required and in accordance with our [Privacy Policy](https://www.coinbase.com/en-gb/legal/privacy). Furthermore, by submitting an account application with CCM, you authorize Coinbase to provide information about you and your account to the carrying broker, as required and necessary, and the carrying broker in its discretion may obtain your account documentation directly from you.
- Coinbase may share information as the Privacy Policy allows and give your account information to the carrying broker Sharing & Disclosure
11.7. Prohibited Use. You agree to not to engage in manipulative or deceptive trading practices, as outlined in the CCM Customer Agreement, Section 16.3, a copy of which can be found at [https://coinbase.com/ccm](https://coinbase.com/ccm).
- You agree not to engage in manipulative or deceptive trading practices under the CCM Customer Agreement Legal Rights & Agreement Rules
12. Direct Deposit
- Eligibility and Enrollment.
If you are [eligible](https://help.coinbase.com/en/coinbase/trading-and-funding/direct-deposit/intro) for our Direct Deposit feature (“Direct Deposit”), and have completed identity verification, you may arrange to have all or part of your paycheck or any eligible federal or state government benefit or payment deposited into your Coinbase Account.
- Direct Deposit routes pay or government payments to your account via a virtual number, not a bank account Charges & Financial Obligations
1.1. Enrollment. You can enroll in Direct Deposit by providing your employer, payroll provider or applicable government payer with the virtual account and routing numbers we provide to you. The virtual account and routing number are provided solely to facilitate electronic receipt of payroll and eligible government payments into your Coinbase Account. The virtual account and routing number do not represent a bank account in your name. Coinbase does not make any representations about your employment status by enrollment in Direct Deposit. The recipient's name on any direct deposits must match the name on your Coinbase Account. Your first direct deposit may take 2–3 payroll cycles to begin, as determined by your employer, payroll provider or applicable government payor. Please visit the [Help Center](https://help.coinbase.com/en/coinbase/trading-and-funding/direct-deposit/manage) for more details on enrolling in direct deposit.
- Direct Deposit routes pay or government payments to your account via a virtual number, not a bank account Charges & Financial Obligations
1.2. Payment Partners. Direct deposits are processed via the Automated Clearing House (ACH) network. Coinbase utilizes regulated financial institutions and third‑party payment processors (“Payment Partners”) to receive and process your direct deposit. By using Direct Deposit, you authorize Coinbase and its Payment Partners to act as the receiving institution for your ACH credit entries under the NACHA Operating Rules and applicable law.
- Direct deposits move over ACH through Payment Partners, who act as receiving institution for your credits Sharing & Disclosure
- Allocation and Conversion to Digital Assets. You may elect to convert some or all of your direct deposit funds into a Supported Digital Asset. Not all Supported Digital Assets are available for Direct Deposit. Each conversion is a purchase of the Supported Digital Asset at the price at the time of conversion on Coinbase, and you authorize recurring purchases according to your allocations. You can change your allocations at any time. Digital assets can appreciate or depreciate relative to US dollars (“USD”) and are not insured by the Federal Deposit Insurance Corporation (FDIC). Please visit the Help Center for more information, including how USD balances are insured.
- You may convert direct deposit funds into digital assets by recurring purchases that are not FDIC-insured Charges & Financial Obligations
- Fees. We do not charge any fees to set up or maintain Direct Deposit and we will waive the Coinbase trading fees on Digital Asset conversions associated with Direct Deposit. A spread may still apply to Digital Asset conversions. You are responsible for any fees incurred on subsequent transactions (see [pricing and fee disclosures](https://help.coinbase.com/en/coinbase/trading-and-funding/pricing-and-fees/fees) for more information).
- No setup fees; trading fees waived on conversions but a spread may apply; typically 3-5 business days; limits Charges & Financial Obligations
- Funds Availability. The availability of your Direct Deposit funds is subject to the timing of your payer’s funding processes. Funds transferred via Direct Deposit will typically be available 3-5 business days (excluding Federal holidays) from the day your payer initiated the deposit, or sometimes sooner. Availability is not guaranteed and may vary by payer, third-party payroll provider used by your payer, and payroll schedule. Deposits may be delayed for federal or bank holidays or other processing delays that are out of our control.
- No setup fees; trading fees waived on conversions but a spread may apply; typically 3-5 business days; limits Charges & Financial Obligations
- Transfer Limits. We may, at our sole discretion, set limits or restrictions on the size or number of direct deposit transactions you can make. You can find the initial limits for Direct Deposit in the [Help Center](https://help.coinbase.com/en/coinbase/trading-and-funding/direct-deposit/intro). We reserve the right to accept, reject or limit transfers via Direct Deposit in our sole discretion.
- No setup fees; trading fees waived on conversions but a spread may apply; typically 3-5 business days; limits Charges & Financial Obligations
- Reversals and Returns. If a credited direct deposit is reversed or returned, Coinbase will reverse the credit by debiting your Coinbase Account in the amount of the reversal and will recover such amount by applying funds in your Coinbase Account, including any payouts or credits due to you (including your next or subsequent direct deposit).
- Reversed or returned deposits are debited from your account and recovered from your balances and later deposits Charges & Financial Obligations
- Transaction History. You may review your transaction history on the Coinbase app to verify that each direct deposit has been received.
- Reversed or returned deposits are debited from your account and recovered from your balances and later deposits Charges & Financial Obligations
- Modifications and Cancellation. You may make changes to your direct deposit amount or discontinue participating Direct Deposit at any time by submitting changes through your payroll provider or payer. Changes become effective only when processed by your payer and received by our Payment Partner, and typically take one to two payroll cycles to take effect. Coinbase does not control your payer’s processing timelines and is not responsible for delays or missed deposits resulting from changes made with your payer.
- Changes go through your payer and take 1-2 payroll cycles; Coinbase may end Direct Deposit for any reason Charges & Financial Obligations
- Personal Information. You agree that we may share personal information you provided to us under our Privacy Policy with service providers and Payment Partners to verify identity and address, process deposits, manage risk, and comply with law.
- Termination. We reserve the right to terminate your access to Direct Deposit, including the ability to access Direct Deposit funds early, for any reason.
- Changes go through your payer and take 1-2 payroll cycles; Coinbase may end Direct Deposit for any reason Charges & Financial Obligations
- Representations and Warranties. For tax refunds and other federal payments, you represent and warrant that the name and Social Security Number associated with each payment will match the name and Social Security Number associated with your Coinbase Account. For joint tax returns, the first‑listed filer must be the Coinbase Account holder.
- Tax refunds and federal payments must match your account name and SSN; first joint filer must be the holder Legal Rights & Agreement Rules
13. Coinbase Custom Stablecoins
- Coinbase may offer partner-branded stablecoins issued by Coinbase and designed to be backed one-to-one by USDC Charges & Financial Obligations
13.1. Using Coinbase Custom Stablecoins. In some jurisdictions, Coinbase may make available to you the ability to mint (which may be displayed as ‘buy’), redeem (which may be displayed as ‘sell’), hold, or transfer certain Digital Assets that are issued by Coinbase or its affiliates but bear the branding of third-party partners (each, a “CCS Partner”) (such Digital Assets, “CCS”). Each CCS is designed to be backed one-to-one by USDC (“Reserve Asset”). To mint or redeem a CCS, you will need to be a Coinbase customer with a Coinbase Account in good standing. Additional geographic restrictions may apply, and eligibility is subject to change. By electing to mint a CCS, you understand and agree that:
- Coinbase may offer partner-branded stablecoins issued by Coinbase and designed to be backed one-to-one by USDC Charges & Financial Obligations
13.1.1. Each CCS represents an ownership interest in a corresponding Reserve Asset held by Coinbase in accordance with, and subject to the conditions set forth in Section 12.1.3 of this Appendix 4. By obtaining a CCS, you remain (for so long as you hold the CCS) entitled to all of the economic value and risk of the underlying Reserve Asset.
- CCS holders own an interest in the USDC Reserve Asset held in custody, but the cross-references cite Section 12 numbers Charges & Financial Obligations
13.1.2. Selling or otherwise transferring a CCS automatically transfers ownership of an underlying Reserve Asset and the right to redeem described in Section 12.3 below, and entitles the recipient to the attendant economic value and risk of the Reserve Asset, subject to the terms of this Agreement.
- CCS holders own an interest in the USDC Reserve Asset held in custody, but the cross-references cite Section 12 numbers Charges & Financial Obligations
13.1.3. The Reserve Asset backing a CCS is held by Coinbase as a custodial asset for the benefit of holders of such CCS, and ownership of and title to these assets shall remain with the holders and not transfer to Coinbase. Section 2.7, 2.7.1, 2.7.2, 2.7.3 and 2.7.4 of the User Agreement shall apply, mutatis mutandis, to any Reserve Asset held on behalf of holders of a corresponding CCS to the same extent as any Reserve Asset held by Coinbase on behalf of Coinbase customers.
- CCS holders own an interest in the USDC Reserve Asset held in custody, but the cross-references cite Section 12 numbers Charges & Financial Obligations
13.1.4. CCS are ERC-20 and/or SPL tokens and may be compatible with protocols or other software or technology provided by third parties.
- CCS holders own an interest in the USDC Reserve Asset held in custody, but the cross-references cite Section 12 numbers Charges & Financial Obligations
13.2. Certain Risks. In addition, you understand, agree and accept the following risks associated with electing to mint, redeem, hold, or transfer any CCS:
- CCS is not legal tender, not government-backed, and has no FDIC or SIPC protection Charges & Financial Obligations
13.2.1 CCS is not legal tender and is not backed by any government. CCS is not subject to protections or insurance provided by the Federal Deposit Insurance Corporation (FDIC) or the Securities Investor Protection Corporation (SIPC).
- CCS is not legal tender, not government-backed, and has no FDIC or SIPC protection Charges & Financial Obligations
13.2.2. Coinbase does not guarantee the value of a Reserve Asset held on behalf of holders of a corresponding CCS.
- CCS holders accept value, price, liquidity, third-party and regulatory risks; Coinbase may pause redemptions Charges & Financial Obligations
13.2.3. Coinbase is not responsible for any change in the value of a Reserve Asset held on behalf of holders of a corresponding CCS.
- CCS holders accept value, price, liquidity, third-party and regulatory risks; Coinbase may pause redemptions Charges & Financial Obligations
13.2.4. The external price of a CCS could diverge from the price of a corresponding Reserve Asset because of market fluctuations or CCS Partner-specific risks. In case of a significant price dislocation, Coinbase may exercise its right to pause redemptions in accordance with Section 12.3.2 of this Appendix 4.
- CCS holders accept value, price, liquidity, third-party and regulatory risks; Coinbase may pause redemptions Charges & Financial Obligations
13.2.5. Coinbase does not guarantee that obtaining a CCS will result in a successful exchange or sale of such CCS, and Coinbase will not have any obligation to backstop or otherwise intervene to guarantee liquidity of such CCS.
- CCS holders accept value, price, liquidity, third-party and regulatory risks; Coinbase may pause redemptions Charges & Financial Obligations
13.2.6. Coinbase does not guarantee the security or functionality of any protocol, software, or technology intended to be compatible with a CCS and is not responsible for any losses due to the failure of any such protocol, software or technology.
- CCS holders accept value, price, liquidity, third-party and regulatory risks; Coinbase may pause redemptions Charges & Financial Obligations
13.2.7. As with protocols for other Digital Assets, Coinbase does not own or control the underlying protocols which govern the operation of any CCS. Accordingly, all CCS are subject to Section 2.6 of the User Agreement, like other Digital Assets.
- CCS holders accept value, price, liquidity, third-party and regulatory risks; Coinbase may pause redemptions Charges & Financial Obligations
13.2.8. As with other Digital Assets, a CCS could be impacted by one or more regulatory actions, which could impede or limit the services we can provide with respect to such CCS.
- CCS holders accept value, price, liquidity, third-party and regulatory risks; Coinbase may pause redemptions Charges & Financial Obligations
13.2.9. Coinbase does not guarantee the reputation, solvency or business continuity of the CCS Partner associated with a CCS. You acknowledge and agree that the value and utility of a CCS may be influenced by the actions, omissions, or public perception of the CCS Partner. Coinbase is not responsible for any decrease in the value or utility of a CCS.
- Coinbase does not back the partner or any utility, and may end a partner arrangement or delist a CCS Charges & Financial Obligations
13.2.10. Coinbase does not guarantee that a CCS will be accepted, recognized, or utilized for any specific goods, services, or ecosystem benefits. Coinbase is not responsible for any change in the utility associated with a CCS.
- Coinbase does not back the partner or any utility, and may end a partner arrangement or delist a CCS Charges & Financial Obligations
13.2.11. Coinbase reserves the right to terminate or suspend its arrangement with a CCS Partner or delist a CCS at any time. In such an event, Coinbase may provide you with a period of time to convert your CCS into the underlying Reserve Asset or another Supported Digital Asset, as determined by Coinbase.
- Coinbase does not back the partner or any utility, and may end a partner arrangement or delist a CCS Charges & Financial Obligations
13.3. Redemption of a CCS
- Redeeming CCS requires good standing; it converts 1:1 to the Reserve Asset minus fees, and may not be immediate Charges & Financial Obligations
13.3.1. To successfully redeem CCS, you will need to be a Coinbase customer with a Coinbase Account in good standing. Additional geographic restrictions may apply, and eligibility is subject to change. Requests to redeem CCS (which, for the avoidance of doubt, will result in Coinbase converting such CCS and depositing the corresponding Reserve Asset to your Digital Asset Wallet on a 1:1 basis, minus any Coinbase fees) may not be processed immediately.
- Redeeming CCS requires good standing; it converts 1:1 to the Reserve Asset minus fees, and may not be immediate Charges & Financial Obligations
13.3.2. Additionally, Coinbase may, in our reasonable discretion, (i) pause redemptions of any CCS for a corresponding Reserve Asset if there is a significant dislocation in the external market price of such CCS relative to a corresponding Reserve Asset that, in Coinbase’s sole discretion, suggests that the smart contracts or other technology or security features supporting such CCS have been compromised, (ii) refuse a redemption request if we suspect that the CCS being presented for redemption was acquired through fraudulent means, (iii) pause redemption if we otherwise suspect that the security of the smart contracts used to mint and burn the applicable CCS has been compromised, or (iv) refuse a redemption request if the arrangement with the CCS Partner has been terminated or suspended, or the CCS has been delisted.
- Coinbase may pause or refuse CCS redemptions on price dislocation, fraud or compromise, or partner exit Charges & Financial Obligations
13.3.3. Pursuant to the terms of this Agreement, a holder of a CCS holds an ownership interest in a corresponding Reserve Asset custodied by Coinbase in accordance with Section 12.1.3 above. In the event of a shortfall in the amount of the Reserve Asset held by Coinbase, Coinbase’s liability vis-a-vis any holder of such CCS will be limited to such holder’s pro rata share of the shortfall amount.
- If the Reserve Asset falls short, Coinbase owes each CCS holder only a pro rata share of the shortfall Charges & Financial Obligations
13.4. Additional Terms
13.4.1. Coinbase may charge a fee in connection with a request to mint or redeem a CCS, and any such fee will be disclosed to you at the time you initiate such request. Any changes to such fees will be effectuated in accordance with Section 3.3 of the User Agreement.
- Coinbase may charge mint and redeem fees; third-party wrapped CCS may be treated as unsupported and not redeemed Charges & Financial Obligations
13.4.2. We reserve the right to treat any version of a CCS that has been created by a third party (e.g., via a third party wrapper or bridge to an unsupported network) (“Third Party Wrapped CCS”) as an unsupported Digital Asset in accordance with Section 2.3 of the User Agreement. This means that we may refuse or be unable to redeem any Third Party Wrapped CCS that is sent to your Digital Asset Wallet for the corresponding Reserve Asset, which may result in irreversible loss of such Third Party Wrapped CCS. Do not send Third Party Wrapped CCS to your Digital Asset Wallet.
- Coinbase may charge mint and redeem fees; third-party wrapped CCS may be treated as unsupported and not redeemed Charges & Financial Obligations
13.4.3. Coinbase reserves the right to upgrade the CCS smart contracts at any time. In such event, we may require you to migrate your CCS to a new smart contract address. Coinbase may take any technical steps necessary or appropriate to effectuate such upgrades for CCS held in your Digital Asset Wallet.
- Coinbase may upgrade CCS contracts and require migration, and may suspend CCS operations without notice during forks Charges & Financial Obligations
13.4.4. You understand and agree that the underlying software protocols may be subject to sudden changes in operating rules (including “forks”). In the event of a fork, Coinbase may temporarily suspend CCS operations (including minting, redeeming, and transferring) without notice. Coinbase will determine in its sole discretion which version of the underlying protocol to support, if any.
- Coinbase may upgrade CCS contracts and require migration, and may suspend CCS operations without notice during forks Charges & Financial Obligations
13.4.5. Coinbase may freeze the CCS held in a Digital Asset wallet address as required by law or any court or other authority to which Coinbase is subject in any jurisdiction.
- Coinbase may freeze CCS at an address as required by law, possibly leaving you unable to transfer or redeem Charges & Financial Obligations
13.4.6. If the CCS in your Digital Asset wallet address is frozen in accordance with Section 12.4.5 of this Appendix 4, you may be permanently unable to transfer or redeem any CCS associated with such address.
- Coinbase may freeze CCS at an address as required by law, possibly leaving you unable to transfer or redeem Charges & Financial Obligations
APPENDIX 5: DISPUTE RESOLUTION (INCLUDING ARBITRATION AGREEMENT; CLASS ACTION WAIVER; JURY TRIAL WAIVER; FORUM SELECTION CLAUSE)
Disputes Defined. “Disputes” are defined as any dispute, claim, or disagreement arising out of or relating in any way to our relationship with you, the Services, the Coinbase Site, any Communications you receive, any products or services sold or distributed through the Coinbase Site, or the User Agreement. The term “Disputes” is intended to be interpreted broadly. The provisions below describe which Disputes belong in arbitration, small claims court, or a court of general jurisdiction.
- "Disputes" is defined broadly to cover anything relating to your relationship with Coinbase Legal Rights & Agreement Rules
Pre-Filing Formal Complaint Requirement. Before an arbitration demand or small claims action is filed, you and we agree to exhaust the Formal Complaint Process. See Section 7.1, above.
- Exhaust the Formal Complaint Process, cited as Section 7.1, before filing arbitration or small claims Legal Rights & Agreement Rules
Arbitration Agreement. You and we agree to arbitrate all Disputes in binding arbitration except for the following types of Disputes:
- You and Coinbase agree to binding arbitration of all Disputes except the listed types Legal Rights & Agreement Rules
- Disputes about whether the Dispute is arbitrable. You and we agree that any Disputes arising out of or related to the interpretation or application of the Arbitration Agreement, including Disputes about the enforceability, revocability, scope, or validity of the Dispute Resolution section or any portion of the Dispute Resolution section (including the Arbitration Agreement) shall be resolved in a court of competent jurisdiction, not arbitration. This includes, but is not limited to, any dispute about whether the Batch Arbitration provision applies to the Dispute.
- Disputes about whether a Dispute is arbitrable, or about the arbitration terms' validity, go to court, not arbitration Legal Rights & Agreement Rules
- Disputes that are within the jurisdiction of a small claims court. You and we agree that if a Dispute could be brought in a small claims court in the county or parish in which you reside, then it must be brought in that small claims court, not arbitration, provided that it remains in that court and is not removed or appealed to a court of general jurisdiction.
- Disputes that fit small claims court in your home county must go there; that court decides jurisdiction first Legal Rights & Agreement Rules
- Disagreements about whether a Dispute is within the jurisdiction of a small claims court. You and we agree that any disagreement about whether a Dispute is within the jurisdiction of a small claims court will be resolved by the small claims court in the first instance. Disagreements about whether a Dispute is within the jurisdiction of a small claims court may otherwise be resolved in a court of competent jurisdiction, but only after you or we have exhausted resolution from the small claims court.
- Disputes that fit small claims court in your home county must go there; that court decides jurisdiction first Legal Rights & Agreement Rules
- Disputes about or related to infringement or misuse of intellectual property (“IP”) rights (e.g., trademarks, trade dress, domain names, trade secrets, copyrights, and patents). You and we agree that you or Coinbase must resolve IP Disputes outside of arbitration (e.g., in a court of competent jurisdiction). This means, for example, if you have a Dispute that contains an IP cause of action, which is not arbitrable under this agreement, and other causes of action that are arbitrable, then the arbitrable causes of action must proceed in arbitration and the IP cause of action must proceed outside of arbitration consistent with the other terms of the User Agreement. You and we agree that all IP Disputes shall not be stayed solely on the grounds that there exists a pending arbitration of arbitrable causes of action.
- IP disputes go outside arbitration; arbitrable claims in the same case still go to arbitration Legal Rights & Agreement Rules
- Disputes about whether you or we have violated state or federal securities laws. In the event that there is a Dispute about whether you or we have violated state or federal securities laws, you and we agree that such Disputes shall be resolved by a court of competent jurisdiction. This means, for example, if you have a Dispute that contains causes of action under the state or federal securities laws and other causes of action that are arbitrable, then the arbitrable causes of action must proceed in arbitration and the state or federal securities laws causes of action must proceed in a court of competent jurisdiction.
- Securities law violation disputes are resolved in court, while arbitrable claims in the same case go to arbitration Legal Rights & Agreement Rules
Arbitration Procedure. You and we agree that arbitration under this Arbitration Agreement will, depending on the circumstance, be administered by the American Arbitration Association (“AAA”) subject to the AAA’s Consumer Arbitration Rules then in effect, except as modified by this Arbitration Agreement. If the AAA is unable or unwilling to administer the arbitration consistent with the Arbitration Agreement, or if the Dispute is part of a Batch Arbitration, you and we agree that JAMS will administer the arbitration subject to the JAMS Rules and Procedures then in effect, including any Mass Arbitration Procedures and Guidelines applicable to the Dispute, except as modified by this Arbitration Agreement. You and we agree that if JAMS is unable or unwilling to administer the arbitration consistent with the Arbitration Agreement, and the parties cannot agree on an alternative provider that will do so, then you or we may petition a court of competent jurisdiction to appoint an administrator that will do so. The AAA and JAMS rules are available at [https://adr.org/Rules](https://adr.org/Rules) and [https://www.jamsadr.com/adr-rules-procedures/](https://www.jamsadr.com/adr-rules-procedures/). You and we agree that the User Agreement evidences a transaction involving interstate commerce and notwithstanding any other provision with respect to the applicable substantive law, the Federal Arbitration Act, 9 U.S.C. § 1 et seq. and federal arbitration law (not state arbitration law) will govern any proceedings regarding enforcement of this Arbitration Agreement. Any applicable limitations periods (including statutes of limitations) shall apply in arbitration like in court. You and we agree that an arbitral award shall have no preclusive effect in any other proceeding involving other Users. You and we (and your and our counsel, if represented) agree to work together in good faith to ensure that arbitration remains efficient and cost-effective for all parties. The arbitrator shall have the authority to award sanctions against parties and their counsel consistent with the standard set forth in Federal Rule of Civil Procedure 11.
- AAA administers arbitration under consumer rules, JAMS for batches or if AAA cannot; Federal Arbitration Act governs Legal Rights & Agreement Rules
Severability. You and we agree to sever arbitrable Disputes (which shall be resolved in arbitration) from Disputes that are not arbitrable (which shall be resolved in court); you and we also agree that if any provision of this Arbitration Agreement is found unenforceable, then that portion of the Arbitration Agreement shall be severed and the remainder of the Arbitration Agreement shall continue to control. Notwithstanding the foregoing, if the “Batch Arbitration” provision would otherwise apply to the Dispute, but a court of competent jurisdiction determines that the “Batch Arbitration” provision is unenforceable as to the Dispute or a portion of the Dispute (and all appeals have been exhausted or the ruling is otherwise final) or JAMS or a JAMS arbitrator refuses to apply all of the provisions of the Batch Arbitration provision as written, then the affected Dispute or portion of the Dispute cannot proceed in arbitration and may proceed in a court of competent jurisdiction consistent with the other terms of the User Agreement unless the parties agree otherwise in writing.
- Arbitrable and non-arbitrable disputes are separated; a failed Batch Arbitration clause sends the dispute to court Legal Rights & Agreement Rules
Confidentiality. You and we agree that any information exchanged between us in an arbitration may be used solely for that arbitration. You and we agree that we may not, for example, use information you or we obtained from the other party in one arbitration proceeding in another arbitration proceeding. You and we also agree to keep any information exchanged between us in any arbitration proceeding confidential between us, you, your and our attorneys, and the arbitrator. To the extent additional persons require access to information exchanged for purposes of the arbitration, you and we agree to negotiate in good faith for the entry of a protective order that will impose similar confidentiality obligations.
- Information exchanged in an arbitration may be used only for that arbitration and must be kept confidential Legal Rights & Agreement Rules
Arbitrator Appointment. Any arbitrator appointed under the Arbitration Agreement will be selected by the parties from the AAA or JAMS’s roster of arbitrators. If the matter is proceeding before JAMS, then you and we agree that the arbitrator shall be appointed in accordance with JAMS’s strike and rank process set forth in Rule 15 of the Comprehensive Arbitration Rules & Procedures. If the matter is proceeding before AAA, you and we agree that the arbitrator will be appointed through a strike and rank process consistent with the approach taken by JAMS in Rule 15 of the Comprehensive Arbitration Rules & Procedures.
- Arbitrators are chosen from the AAA or JAMS roster by a strike and rank process Legal Rights & Agreement Rules
Attorneys’ Fees and Costs. The parties shall bear their own attorneys’ fees and costs in arbitration unless the arbitrator finds that either the substance of the Dispute or the relief sought in the Dispute was frivolous or was brought for an improper purpose (as measured by the standards set forth in Federal Rule of Civil Procedure 11(b)). If you or Coinbase need to invoke the authority of a court of competent jurisdiction to compel arbitration, then the party that obtains an order compelling arbitration in such action shall have the right to collect from the other party its reasonable costs, necessary disbursements, and reasonable attorneys' fees incurred in securing an order compelling arbitration. The prevailing party in any court action relating to whether either party has satisfied any condition precedent to arbitration, including the Formal Complaint Process, is entitled to recover their reasonable costs, necessary disbursements, and reasonable attorneys’ fees and costs.
- Each side bears its own arbitration costs unless claims are frivolous; compelling arbitration shifts costs Legal Rights & Agreement Rules
Waiver of Class, Collective, Representative, Mass Actions, and Other Non-Individualized Relief. YOU AND COINBASE AGREE THAT, EXCEPT AS SPECIFIED IN THE BATCH ARBITRATION PROVISION SET FORTH BELOW, EACH OF US MAY BRING CLAIMS AGAINST THE OTHER ONLY ON AN INDIVIDUAL BASIS AND NOT ON A CLASS, REPRESENTATIVE, OR COLLECTIVE BASIS, AND THE PARTIES HEREBY WAIVE ALL RIGHTS TO HAVE ANY DISPUTE BE BROUGHT, HEARD, ADMINISTERED, RESOLVED, LITIGATED, OR ARBITRATED ON A CLASS, COLLECTIVE, REPRESENTATIVE, OR MASS ACTION (SUCH AS A MASS ARBITRATION) BASIS. ONLY INDIVIDUAL RELIEF IS AVAILABLE, AND DISPUTES OF MORE THAN ONE CUSTOMER OR USER CANNOT BE ARBITRATED, LITIGATED, OR CONSOLIDATED WITH THOSE OF ANY OTHER CUSTOMER OR USER. Subject to this Arbitration Agreement, the arbitrator may award declaratory or injunctive relief only in favor of the individual party seeking relief and only to the extent necessary to provide relief warranted by the party's individual claim. Notwithstanding anything to the contrary in this Arbitration Agreement, if a court decides by means of a final decision, not subject to any further appeal or recourse, that the limitations of this provision entitled “Waiver of Class and Other Non-Individualized Relief,” are invalid or unenforceable as to a particular claim or request for relief (such as a request for public injunctive relief), you and Coinbase agree that that particular claim or request for relief (and only that particular claim or request for relief) shall be severed from the arbitration and may be litigated in a court of competent jurisdiction consistent with the other terms of the User Agreement. This provision does not prevent you or Coinbase from participating in a class-wide settlement of claims.
- Claims must be individual: no class, representative or mass actions; injunctive relief limited to the claimant Legal Rights & Agreement Rules
Batch Arbitration. You and we agree to abide by this Batch Arbitration provision in the event that: (a) there are twenty-five (25) or more individual arbitration demands of substantially similar nature filed by us against you and other customers or by you and others against us and (b) such arbitration demands are filed with the assistance of the same law firm, group of law firms, or organizations. You and we agree that arbitration demands will not be deemed “substantially similar” if they involve claims seeking relief in connection with alleged losses of assets arising from different facts and circumstances. Arbitration demands that trigger the application of this Batch Arbitration provision can be administered in arbitration only pursuant to the provisions of this Batch Arbitration Provision. See Severability, above.
- Batch Arbitration applies when 25 or more similar demands are filed with the same law firm or organization Legal Rights & Agreement Rules
- If this Batch Arbitration provision is triggered, then JAMS shall:
- When triggered, JAMS runs batches with one arbitrator, one fee set and one hearing each; you must appear personally Legal Rights & Agreement Rules
a. administer the arbitration demands in batches;
- When triggered, JAMS runs batches with one arbitrator, one fee set and one hearing each; you must appear personally Legal Rights & Agreement Rules
b. appoint a single, different arbitrator for each batch unless the parties agree otherwise; and
- When triggered, JAMS runs batches with one arbitrator, one fee set and one hearing each; you must appear personally Legal Rights & Agreement Rules
c. provide for the resolution of each batch as a single consolidated arbitration with one set of filing and administrative fees due per side per batch, one procedural calendar, one in-person or video hearing (if any) in a format to be determined by the arbitrator that shall be convenient for the parties. You and we agree that if the Dispute is subject to this Batch Arbitration process, you will personally appear at any hearing (with counsel, if you are represented).
- When triggered, JAMS runs batches with one arbitrator, one fee set and one hearing each; you must appear personally Legal Rights & Agreement Rules
- The number of batches will depend on the number of arbitration demands that were filed. The batching methodology is set forth below:
- When triggered, JAMS runs batches with one arbitrator, one fee set and one hearing each; you must appear personally Legal Rights & Agreement Rules
a. If there are more than 25 but fewer than 2,000 arbitrations, then there will be 20 batches.
- When triggered, JAMS runs batches with one arbitrator, one fee set and one hearing each; you must appear personally Legal Rights & Agreement Rules
b. If there are 2,000 or more arbitrations, then they will be batched into batches of 100 arbitrations per batch.
- When triggered, JAMS runs batches with one arbitrator, one fee set and one hearing each; you must appear personally Legal Rights & Agreement Rules
c. In deciding which arbitration demands will go in which batch, JAMS shall make the batches as equal as possible in terms of cumulative amount demanded and number of arbitration demands.
- When triggered, JAMS runs batches with one arbitrator, one fee set and one hearing each; you must appear personally Legal Rights & Agreement Rules
- You and Coinbase (and your and our counsel, if represented) agree to cooperate in good faith with JAMS to implement the Batch Arbitration process including the payment of single filing and administrative fees for each Batch, as well as any steps to minimize the burdens and costs of arbitration. You and Coinbase (and your and our counsel, if represented) agree to work together in good faith throughout the Batch Arbitration process to streamline procedures, modify the number of arbitrations to proceed per batch as appropriate, increase efficiencies, and seek to resolve Disputes.
- The parties cooperate in batches; separate awards per user; the clause does not authorize class or mass arbitration Legal Rights & Agreement Rules
- You and we agree that arbitrations administered pursuant to this Batch Arbitration provision may be administered concurrently to the extent administratively feasible.
- The parties cooperate in batches; separate awards per user; the clause does not authorize class or mass arbitration Legal Rights & Agreement Rules
- Arbitrators appointed pursuant to this Batch Arbitration provision shall issue separate awards for each Coinbase User involved in a batched proceeding.
- The parties cooperate in batches; separate awards per user; the clause does not authorize class or mass arbitration Legal Rights & Agreement Rules
- This Batch Arbitration provision shall in no way be interpreted as authorizing a class, collective and/or mass arbitration or action of any kind, or arbitration involving joint or consolidated claims under any circumstances, except as expressly set forth in this provision.
- The parties cooperate in batches; separate awards per user; the clause does not authorize class or mass arbitration Legal Rights & Agreement Rules