Global Privacy Statement

Credit Karma · agreement dated March 9, 2026 · Official agreement

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19 of 129 cards in Account & Service Control

Account & Service Control · Company practice

Business administrators can control account access and information

For services that give access to a business account, such as QuickBooks, the owner or designated administrator can decide access rights, make decisions about personal information such as payroll, and require actions such as clock-in location tracking. Changes in access rights may remove access to information the business controls.

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Business account information
If you are granted access to a business account (for example, in QuickBooks), the business owner or a designated administrator may control and administer details of your account, for example, by deciding your access rights; making decisions about your personal information (such as details about your payroll); or requiring you to take certain actions (for example, use location tracking to clock in for a shift). If the owner or designated administrator changes your access rights, then you may lose access to the information the business controls.
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Account & Service Control · Restriction or exception

Business account use may follow the business’s own policies

A business owner or administrator can control account access and personal-information decisions. Business account use may also be subject to the business’s policies, which can differ from this statement. Intuit disclaims responsibility for those businesses’ privacy and security practices and advises considering their policies before connecting.

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If the owner or designated administrator changes your access rights, then you may lose access to the information the business controls.
Your use of the Intuit Platform as part of a business account may be subject to the business’s policies, which may differ from this Privacy Statement. We are not responsible for the privacy or security practices of other businesses
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Account & Service Control · User right or choice

Customers can manage settings and correct certain data

Intuit offers customers privacy-management options, including those in the EU, UK/Gibraltar and Switzerland. Account settings allow privacy-setting updates, and certain personal information can be corrected directly within products at any time. Additional legal rights depend on location.

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At Intuit, we believe that you have choices about information that pertains to you or your business.
We provide all customers, including those in the EU, UK (and Gibraltar), and Switzerland, with options to manage the privacy of their personal information.
You may update your privacy settings by visiting your account settings.
You can edit and correct certain personal information at any time by changing it directly in our products and services.
Your Rights
Depending on where you live, you may also have certain state- or country-specific rights with respect to your personal information.
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Account & Service Control · User right or choice

Access and deletion requests have service-specific routes

You may download a copy of information through your account or the Intuit Privacy Center, or call 1 (877) 261-6470; deletion can be requested through account settings, that center or phone number. Credit Karma inquiries use its U.S. Help Center or UK/Canada rights-request pages, and Mailchimp has its own request page. A deletion request is not an unconditional promise to erase every record.

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You may download a copy of the personal information we have about you by visiting your account
or by calling us toll-free at 1 (877) 261-6470.
If your inquiry is specific to Credit Karma, visit the Credit Karma Help Center (for US members), the Credit Karma UK Privacy Rights Request Page (for Credit Karma UK members), or the Credit Karma Canada Privacy Rights Request Page (for Credit Karma Canada members).
You may ask us to delete your personal information by visiting your account settings
If your inquiry is specific to Mailchimp, please visit the

Cross-references

Account & Service Control · User right or choice

Change marketing preferences, unsubscribe emails or reply STOP to texts

Marketing preferences can be changed through account tools and the linked Intuit, Credit Karma U.S./UK and Mailchimp preference resources. Promotional emails include unsubscribe links. Replying STOP opts out of further marketing texts, including the Intuit SMS shortcode program. These instructions concern marketing communications.

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To update your marketing communication preferences, you can go to the marketing preference tools in your account settings or you may use the links below. You may also unsubscribe using the link found at the bottom of all marketing and promotional emails. If you receive marketing text messages from us, including through Intuit’s SMS shortcode program, you may opt out of receiving further marketing text messages from us by replying STOP to the message.
communications preferences
communications preferences
communications preferences

Account & Service Control · Procedure

Rights requests can require identity or ownership verification

Rights may vary by state or country. To protect privacy, Intuit may ask for more information proving identity or ownership before fulfilling a data request and may be unable to act until proper documentation is provided.

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Depending on where you live, you may also have certain state- or country-specific rights with respect to your personal information.
To help protect privacy and the security of your personal information, you may be asked to provide additional information to verify your identity and/or ownership rights before we can fulfill your data rights request. If we cannot verify your identity or your ownership rights to the data, we may not be able to service your request until you provide proper documentation.
Also annotated in the same passage (1)

Account & Service Control · User right or choice

California access includes a 12-month account of data practices

For California residents and CCPA-covered data, access requests can seek the prior 12 months’ collection categories and sources, purposes of collection/sale/sharing, categories sold or shared and their recipients, and categories disclosed for business purposes and their recipients. These rights are not absolute; legally permitted refusals and the California scope exemptions apply.

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Your California privacy rights. As a California resident, you have the rights listed below. However, these rights are not absolute, and in certain cases we may decline your request as permitted by law.
You may request that we provide the following information about how we have collected and used your Personal Information during the past 12 months:
the categories of Personal Information we have collected about you,
the sources from which that information was collected,
the business or commercial purpose for collecting, selling, and/or sharing your Personal Information,
the categories of Personal Information we shared or sold about you,
the categories of third parties to whom we shared or sold Personal Information about you,
the categories of Personal Information we disclosed for a business purpose, and
the categories of third parties to whom we disclosed Personal Information about you for a business purpose.

Account & Service Control · Procedure

California copy and deletion requests have Credit Karma-specific contacts

For covered California information, request a copy or, where the right applies, deletion through the Intuit account privacy section, Privacy Center or 1 (877) 261-6470. Credit Karma inquiries use its Help Center or CCPArequests@creditkarma.com; Mailchimp uses its own rights page. Deletion is conditional and remains subject to retention exceptions and verification.

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Request a copy of your Personal Information.
or call us toll-free at 1 (877) 261-6470.
If your inquiry is specific to Credit Karma, visit the Credit Karma Help Center or email us at CCPArequests@creditkarma.com.
You may have the right, under certain circumstances, to request that we delete the Personal Information you have provided to us.

Cross-references

Account & Service Control · User right or choice

California residents can correct information directly

The California section says personal information can be edited and corrected directly within products and services at any time, within the section’s CCPA scope.

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You can edit and correct your Personal Information at any time by changing it directly in our products and services.

Account & Service Control · Procedure

California requests require verification, with a power-of-attorney exception for agents

Intuit may verify credentials or seek more information, particularly without an account or after suspected unauthorized access. Credit Karma may require account login or confirmation of stored details; inability to confirm identity can lead to refusal. An authorized agent generally needs signed authority and direct identity/permission confirmation from you, except when it documents the specified California power of attorney. Inadequate proof of agency can lead to denial.

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For Credit Karma members, we may require that you confirm certain pieces of Personal Information that we have on file and/or log into your Credit Karma account. If we are subsequently unable to confirm your identity, we may refuse your rights request.
If you do so, the authorized agent must present signed written authorization to act on your behalf, and you will also be required to independently verify your own identity directly with us and confirm with us that you provided the authorized agent permission to submit the rights request. This verification process is not necessary if your authorized agent provides documentation showing that the authorized agent has power of attorney to act on your behalf under Cal. Prob. Code §§ 4121 to 4130.
We may deny a request from an agent that does not submit adequate proof that they have been authorized by you to act on your behalf.

Not stated here

  • The linked authorized-agent instructions and external California statute are not supplied here; this card describes only the procedure expressly stated in this source.
Also annotated in the same passage (1)

Account & Service Control · Procedure

California agents need signed authority unless the stated power-of-attorney route applies

California residents may use an agent, but the agent must show signed authorization and the resident ordinarily must independently confirm identity and permission. That verification process is unnecessary with documentation of power of attorney under the cited California Probate Code provisions. Intuit may deny inadequately documented agency requests.

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You may use an authorized agent to submit a rights request.
If you do so, the authorized agent must present signed written authorization to act on your behalf, and you will also be required to independently verify your own identity directly with us and confirm with us that you provided the authorized agent permission to submit the rights request. This verification process is not necessary if your authorized agent provides documentation showing that the authorized agent has power of attorney to act on your behalf under Cal. Prob. Code §§ 4121 to 4130.
We may deny a request from an agent that does not submit adequate proof that they have been authorized by you to act on your behalf.

Not stated here

  • Linked agent instructions and the external statute are not supplied; no additional requirements are inferred.
Also annotated in the same passage (1)

Account & Service Control · User right or choice

Covered state residents can request copies, correction and conditional deletion

Within applicable state-law scope, copies and conditional deletion can be requested through Intuit account controls, Privacy Center or 1 (877) 261-6470. Credit Karma uses its Help Center or CCPArequests@creditkarma.com; Mailchimp has its rights-request page. Data can be corrected directly in products. Verification, legal refusal and retention conditions still apply; a denied request can be appealed in writing.

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You may request a copy of the Personal Information
If your inquiry is specific to Credit Karma, visit the Credit Karma Help Center or email us at CCPArequests@creditkarma.com.
You can edit and correct your Personal Information at any time by changing it directly in our products and services.
You may have the right, under certain circumstances, to request that we delete the Personal Information you have provided to us.
If we decline to take action on any request that you submit in connection with the rights described above, you may ask that we reconsider our response by submitting a written request to us using the contact information provided below.
Also annotated in the same passage (1)

Account & Service Control · Procedure

State requests and agents must establish identity and authority

For covered other-state rights, Intuit may require credentials or additional data, and Credit Karma may require login or matching stored information. Unverified identity can cause refusal. Agents need signed authority and the user’s direct identity/permission confirmation unless documented legally valid power of attorney makes that verification unnecessary; inadequate authority proof can lead to denial.

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For Credit Karma members, we may require that you confirm certain pieces of Personal Information that we have on file and/or log into your Credit Karma account. If we are subsequently unable to confirm your identity, we may refuse your rights request.
If you do so, the authorized agent must present signed written authorization to act on your behalf, and you will also be required to independently verify your own identity directly with us and confirm with us that you provided the authorized agent permission to submit the rights request. This verification process is not necessary if your authorized agent provides documentation showing that the authorized agent has a legally valid power of attorney to act on your behalf.
We may deny a request from an agent that does not submit adequate proof that they have been authorized by you to act on your behalf.

Account & Service Control · User right or choice

Australian residents can manage settings and request access, correction or deletion

For Australian residents, the statement offers account privacy and marketing settings, direct editing of information, and access or deletion requests through the listed contact route. These are Australia-specific procedures, not additional U.S. Credit Karma rights.

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If you are a resident of Australia, you may have the following rights and choices:
You may update your privacy settings by visiting your account settings.
To update your marketing communication preferences, you can go to the marketing preference tools in your account settings.
You may request to access, to correct or to delete your personal information. You can edit and correct your personal information at any time by changing it directly in our products and services. To make a request for access or deletion of your personal information, contact us through the link below.

Account & Service Control · User right or choice

Canadian residents can change settings and marketing preferences

Canadian residents can use account settings for privacy and marketing preferences and unsubscribe from marketing emails. Interest-based advertising opt-outs may be available through the DAA Canada and Choices pages; this is phrased as a possibility, not a guarantee of eliminating all ads.

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If you are a resident of Canada, you may have the following rights and choices:
You may update your privacy settings by visiting your account settings.
To update your marketing communication preferences, you can go to the marketing preference tools in your account settings. You may also click unsubscribe at the bottom of the marketing emails.
You may be able to opt-out of interest based advertising by visiting the

Account & Service Control · User right or choice

Canadian access, correction and deletion requests preserve retention exceptions

The Canada provision permits access, correction or deletion requests, with its stated business-need retention condition. Requests use the Intuit account, Credit Karma Canada rights page or Mailchimp rights page, and direct editing is available. Even after deletion is requested, Intuit may retain data for compliance, legal claims and fraud or abuse prevention under the general retention section.

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You may make a request to access, to correct or to delete your personal information (provided we no longer have a business need to retain your personal information).
You can edit and correct your personal information at any time by changing it directly in our products and services. Even if you request for your personal information to be deleted, certain aspects may be retained for us to: meet our legal or regulatory compliance (e.g. maintaining records of transactions you have made with us); exercise, establish or defend legal claims; and to protect against fraudulent or abusive activity on the Intuit Platform. Data retained for these purposes will be handled as described in “Data Retention”.

Account & Service Control · User right or choice

The India section offers privacy, marketing and correction controls

The India section describes account privacy settings, account marketing preference tools, and direct editing and correction of personal information at any time. It does not state that these are the only choices available elsewhere in the statement.

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You have choices when it comes to managing the privacy of your personal information.
You may update your privacy settings by visiting your account settings.
To update your marketing communication preferences, you can go to the marketing preference tools in your account settings.
You can edit and correct your personal information at any time by changing it directly in our products and services.

Account & Service Control · User right or choice

European residents have settings, access and correction routes

Residents of the UK/Gibraltar, EEA and Switzerland may manage account privacy settings and request access, correction or deletion. Copies can be requested through the account Privacy tab or UK/EU GDPR Centres; Credit Karma UK and Mailchimp have dedicated rights pages. Information can be corrected directly in products. Deletion has the separately stated retention exceptions.

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If you are a resident of the UK(and Gibraltar), the EEA or Switzerland you may have the following rights and choices:
You may update your privacy settings by visiting your account settings.
You may request to access, to correct or to delete your personal information.
You may request a copy of your personal information in the Privacy tab of your account
If your inquiry is specific to Credit Karma UK, you may request a copy of your personal information by visiting
You can edit and correct your personal information at any time by changing it directly in our products and services.

Account & Service Control · User right or choice

European marketing controls include account tools and unsubscribe links

For UK/Gibraltar, EEA and Swiss users, the statement points to account preferences, the appropriate GDPR Centre, Mailchimp email settings and Credit Karma UK Help Centre instructions. Marketing emails also provide unsubscribe links.

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To update your marketing communication preferences, you can go to the marketing preference tools in your account settings
instructions on how to update preferences. You may also click unsubscribe at the bottom of the marketing emails.

Not stated here

  • The linked marketing-help pages are not supplied; their further steps and requirements are not inferred.