Privacy rights depend on where you live and applicable legal exceptions. You or an authorized agent can request them at privacy@deepseek.com; DeepSeek may request information to verify identity or authority. You may be entitled to appeal a denial at the same email address and, after an unsuccessful appeal, raise a concern or complaint with the competent authority depending on your location.
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Depending on where you live and subject to exceptions provided under applicable data protection laws, you may have certain rights with respect to your Personal Data.
To exercise your rights, you or an authorized agent may submit a request by emailing us at privacy@deepseek.com.
After we receive your request, we may verify it by requesting information sufficient to confirm your identity or authority to exercise a right on behalf of someone else.
You may also have the right to appeal requests that we deny by emailing privacy@deepseek.com. If your appeal is unsuccessful and depending on where you live, you may have the right to raise a concern or lodge a complaint with the competent authority.
Account & Service Control · Company commitment
Exercising privacy rights will not bring discrimination
DeepSeek promises not to discriminate against you for exercising a privacy right you have.
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We will not discriminate against you for exercising any privacy right you may have.
Account & Service Control · User right or choice
Access, correction and deletion rights depend on applicable law
Depending on residence and legal exceptions, available rights may include knowing whether and how data is processed, accessing it, correcting inaccuracies and deleting personal data you provided or that DeepSeek obtained about you. The policy does not promise that every request or every person qualifies.
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Depending on where you live and subject to exceptions provided under applicable data protection laws, you may have certain rights with respect to your Personal Data.
Privacy rights that may be available to you include:
the right to know whether and how we process your Personal Data;
the right to access your Personal Data;
the right to correct
inaccuracies in your Personal Data;
the right to delete Personal Data you’ve provided to us, or that we’ve
obtained about you;
Account & Service Control · User right or choice
A portable copy may be available with technical limits
Depending on residence and legal exceptions, you may have a right to a portable copy of personal data you provided or DeepSeek obtained about you. This applies to data available digitally; a format allowing transfer to another service is subject to technical feasibility.
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Depending on where you live and subject to exceptions provided under applicable data protection laws, you may have certain rights with respect to your Personal Data.
the right to receive a portable copy of Personal Data you’ve provided
to us, or that we’ve obtained about you, to the extent it is available in a digital format, and where technically feasible, in a format that allows you to transfer your Personal Data to another service, and
Account & Service Control · User right or choice
Settings let you copy or delete chat history
You can access and control some personal data through settings, including managing, copying or deleting chat history. This is a control over some data, not an assurance that every retained record is removed through settings.
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You can control and access some of your Personal Data directly through settings. For example, you can manage your chat history. Should you choose to do so, you may also copy or delete your chat history via your settings.
Account & Service Control · Restriction or exception
Deleting an account ends your ability to restore its content
If you delete your account, you cannot reactivate it or retrieve associated content or personal data. That loss of access is not a promise of immediate deletion of every retained record: the retention section permits keeping data for necessary service and policy purposes, contractual or legal obligations, legitimate business interests and legal claims.
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If you choose to delete your account, you will not be able to reactivate your account or retrieve any of the content or Personal Data in connection with your account.
We retain Personal Data for as long as necessary to provide our Services and for the other purposes set out in this Privacy Policy. We also retain Personal Data when necessary to comply with contractual and legal obligations, when we have a legitimate business interest to do so (such as improving and developing our Services and enhancing their safety, security and stability), and for the exercise or defense of legal claims.
Account & Service Control · Procedure
Privacy questions can go to email or the website
Policy questions, comments and requests should be sent to privacy@deepseek.com or through the website’s Contact us column.
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Questions, comments and requests regarding this policy should be addressed to privacy@deepseek.com or click “Contact us” column on the website.
Account & Service Control · User right or choice
European users can request confirmation and a copy free of charge
For EEA, Swiss and UK users, the supplement gives a right to request free confirmation of whether DeepSeek processes personal data and access to a copy of retained data. Before responding, DeepSeek may require verification of identity or account details.
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If you are using the Services in the EEA, Switzerland or the UK (the “European Region”), the following additional terms apply:
You have the following rights:
The right to request free of charge (i) confirmation of whether we
process your Personal Data and (ii) access to a copy of the Personal Data retained;
Before we can respond to a request to exercise one or more of the rights listed above, you may be required to verify your identity or your account details.
Account & Service Control · User right or choice
European correction, erasure and restriction rights
EEA, Swiss and UK users can request proper correction or erasure of personal data or restriction of processing. The supplement describes restriction when accuracy is disputed; processing was unlawful but you oppose deletion; you need data for a legal claim; or an objection is awaiting a decision. DeepSeek may require identity or account verification before responding.
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If you are using the Services in the EEA, Switzerland or the UK (the “European Region”), the following additional terms apply:
The right to request proper rectification or erasure of your Personal
Data or restriction of the processing of your Personal Data;
You have the right to request the restriction of the processing of
your Personal Data where (a) you are challenging the accuracy of the Personal Data, (b) the Personal Data has been unlawfully processed, but you are opposing the deletion of that Personal Data, (c) where you need the Personal Data to be retained for the pursuit or defense of a legal claim, or (d) you have objected to the processing and you are awaiting the outcome of that objection request.
Before we can respond to a request to exercise one or more of the rights listed above, you may be required to verify your identity or your account details.
Account & Service Control · User right or choice
European portability depends on consent or contract and automation
For EEA, Swiss and UK users, where processing is based on consent or contract necessity and is automated, the supplement provides a right to receive personal data in a structured, commonly used, machine-readable format or have it sent directly to another company where technically feasible. Identity or account verification may be required before DeepSeek responds.
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European Economic Area (“EEA”), Switzerland, and UK
Where processing of your Personal Data is either based on your consent
or necessary for the performance of a contract with you and processing is carried out by automated means, the right to receive the Personal Data concerning you in a structured, commonly used and machine-readable format or to have your Personal Data transmitted directly to another company, where technically feasible (data portability);
Before we can respond to a request to exercise one or more of the rights listed above, you may be required to verify your identity or your account details.
Account & Service Control · Procedure
European rights requests can be emailed to DeepSeek
EEA, Swiss and UK users can exercise the listed rights by emailing privacy@deepseek.com. DeepSeek may first require verification of identity or account details.
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European Economic Area (“EEA”), Switzerland, and UK
Before we can respond to a request to exercise one or more of the rights listed above, you may be required to verify your identity or your account details.
Please send an email to us if you would like to exercise any of your rights at privacy@deepseek.com.
Account & Service Control · Procedure
EU and UK users have a privacy-representative contact
DeepSeek appoints Prighter Group and local partners as privacy representative and contact for the EU and UK. Data-subject requests can also be sent to rep_deepseek@prighter.com with “Data Subject Request” as the subject and details of the request. The linked portal is offered to verify the appointment and find contact details. This appointment statement does not list Switzerland or every non-EU EEA country.
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We value your privacy and your rights as a data subject and have therefore appointed Prighter Group with its local partners as our privacy representative and your point of contact for the following regions:
-European Union (EU)
-United Kingdom (UK)
If you wish to lodge a data subject request, you may also exercise your rights by contacting us at rep_deepseek@prighter.com, with “Data Subject Request” in the subject line, setting out the details of your rights request. To verify the appointment of Prighter as our representative and for further contact details please visit https://app.prighter.com/portal/deepseek.