Child-data reports trigger investigation and qualified deletion
DeepSeek says its services are not aimed at children and it does not knowingly process children’s personal data. If it notices or receives feedback that it collected data from a child, it will investigate and, where appropriate, delete it to the extent law permits. Reports can be sent to privacy@deepseek.com. This clause states no numerical age threshold.
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Our Services are not aimed at children, and we do not knowingly process Personal Data from children. If we notice or receive feedback that we have collected any of their Personal Data from a child, we will investigate, and where appropriate, delete the Personal Data to the extent permitted by applicable law. If you believe that we processed Personal Data about or collected from a child, please contact us at privacy@deepseek.com.
Data Access & Collection · Company practice
Three routes for collecting personal data
DeepSeek collects data you provide, data collected automatically, and data from other sources. Creating an account, submitting content, contacting DeepSeek or otherwise using the services may involve providing some or all of the listed data; receiving data from other sources is described as a possibility.
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We collect your Personal Data in three ways: Personal Data You Provide, Automatically Collected Personal Data, and Personal Data From Other Sources. More detail is provided below.
When you create an account, input content, contact us directly, or otherwise use the Services, you may provide some or all of the following Personal Data:
We may receive the Personal Data described in this Privacy Policy from other sources, such as:
Data Access & Collection · Company practice
Account setup collects contact and login details
When you set up an account, DeepSeek collects the personal data you provide, including email and/or telephone number and password, and date of birth and username where applicable.
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Account Personal Data.
We collect Personal Data that you provide when you set up an account, such as your date of birth (where applicable), username (where applicable), email address and/or telephone number, and password.
Data Access & Collection · Company practice
Prompts and uploads may be collected, with a biometric-extraction limit
DeepSeek may collect text and voice inputs, prompts, files, photos, feedback, chat history and other content you provide, and generates outputs from those inputs. It says it will not extract or mine voiceprints, facial-recognition information or other unique biological identifying patterns from your voice inputs or photos. This is a limit on extracting identifying features, not a promise that the voice or photo inputs themselves are never collected.
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User Input. When
you use our Services, we may collect your text input, voice input, prompt, uploaded files, photos, feedback, chat history, or other content that you provide to our model and Services (“Prompts” or “Inputs”). We generate responses (“Outputs”) based on your Inputs. Specifically, we will not extract or mine voiceprint or facial recognition information or other unique biological patterns or characteristics used to identify a specific individual from the voice inputs or photos you provided to us.
Data Access & Collection · Company practice
Contacting DeepSeek supplies additional personal data
DeepSeek collects personal data you send when contacting it, such as identity or age proof, contact details, feedback, service inquiries and data about possible violations of its Terms or other policies. The linked Terms are not supplied here, so this card does not determine what violates them.
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Personal Data When You Contact Us. When you contact us, we collect the Personal Data you send to us,
such as proof of identity or age, contact details, feedback or inquiries about your use of the Services or Personal Data about possible violations of our Terms of Service (our “Terms”) or other policies.
Not stated here
The linked Terms of Service text is not supplied; its violation criteria cannot be determined from this clause.
Data Access & Collection · Company practice
Usage logs record features and actions
DeepSeek collects information about your use of the services, including the features you use and actions you take.
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Log Personal Data. We collect Personal Data regarding your use of the Services, such
as the features you use and the actions you take.
Data Access & Collection · Company practice
Approximate location comes from IP address
DeepSeek automatically derives approximate location from IP address for security, such as unusual-login detection, and to answer location-related inquiries. It says it will not obtain precise geolocation by other means without your explicit consent.
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Location Personal Data. We automatically collect Personal Data about your approximate
location based on IP address (1) for security reasons, for example to protect your account by detecting unusual login activity; (2) to respond to your inquiries related to your location (e.g., when you ask, "What's the weather like in my city?" or "Please recommend local cuisines in my city"). We will not obtain your precise geolocation information through other means without your explicit consent.
Data Access & Collection · Company practice
Cookie use and controls exclude the DeepSeek App
DeepSeek may use cookies and similar tracking technologies to operate and provide the service, including security and understanding use. Where law requires, it allows management of non-essential cookies. The policy expressly says this cookies-and-similar-technologies provision does not apply to the DeepSeek App. The separate linked Cookies Policy is not supplied here.
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Cookies & Similar Technologies. We may use cookies and similar tracking technologies to operate and
provide the Service. For example, we use cookies for security purposes and to better understand how the Service is used. We will allow you to manage our use of non-essential cookies where required by law. To learn more about our use of cookies, please see our Cookies Policy.
To avoid any doubt, Cookies & Similar Technologies and Payment Personal Data are not applicable to DeepSeek App.
Not stated here
The linked Cookies Policy text is not supplied; additional cookie details cannot be inferred.
Data Access & Collection · Company practice
Third-party login can supply account-linking data
Where available, choosing Apple, Google or another third-party service to sign up or log in, or linking a third-party account, may let DeepSeek collect data from that service, such as an access token.
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Log-in, Sign-up, or Linked Services. Where available, if you choose to sign-up or log-in to the Services
using a third-party service such as Apple or Google, or link your account to a third-party service, we may collect Personal Data from the third-party service, such as access token.
Data Access & Collection · Company practice
Security partners supply data to address threats
DeepSeek receives personal data from trusted partners, including security partners, to protect its services against fraud, abuse and other security threats.
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Security Personal Data. We receive
Personal Data from our trusted partners, such as security partners, to protect against fraud, abuse, and other security threats to our Services.
Data Access & Collection · Company practice
Public online personal data may be used for model training
DeepSeek may obtain publicly available personal data from online sources to train its models and provide services. The clause does not say that all training data comes from public sources.
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Public Personal Data. We may obtain publicly available Personal Data via online sources to
train our models and provide Services.
Data Access & Collection · Restriction or exception
Do not supply sensitive personal data
The services are not designed or intended to process sensitive personal data. DeepSeek says it does not ask for it and that you should not submit it about yourself or anyone else. Its examples include racial or ethnic origin, religion, health, sexuality, citizenship, immigration status, genetic or biometric data, children’s data, precise location and criminal membership. This instruction is not a guarantee that submitted sensitive data cannot reach the service.
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The Services are not designed or intended to process sensitive Personal Data (e.g., personal data revealing racial or ethnic origin, religious beliefs, health, sexuality, citizenship, immigration status, genetic or biometric data, personal data of children, precise geolocation or criminal membership). We do not ask for, and you should not provide sensitive Personal Data to the Services, whether about yourself or other individuals.