You may have a right to opt out of model-training use
The rights list includes opting out of use of your personal data for training models or optimizing technology, depending on where you live and applicable legal exceptions. Requests can be sent by you or an authorized agent to privacy@deepseek.com. The clause does not promise universal eligibility or removal of information already learned by a model.
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Depending on where you live and subject to exceptions provided under applicable data protection laws, you may have certain rights with respect to your Personal Data.
To exercise your rights, you or an authorized agent may submit a request by emailing us at privacy@deepseek.com.
the right to opt-out of using your Personal Data for training our
Outputs can be inaccurate; correction requests have limits
DeepSeek explains that its model predicts likely words and may produce inaccurate statements, so you should not rely on output as factually accurate. If output contains inaccurate personal data about you, you can request correction or removal at privacy@deepseek.com. DeepSeek will consider the request under applicable law and its models’ technical capabilities; it does not guarantee every request can be fulfilled.
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A note about accuracy: Services like DeepSeek generate responses by reading a user’s request and, in response, predicting the words most likely to appear next. In some cases, the words most likely to appear next may not be the most factually accurate.
For this reason, you should not rely on the factual accuracy of Output from our models. If you notice that Output contains factually inaccurate Personal Data about you and you would like to request a correction or removal of the Personal Data, you can submit these requests through privacy@deepseek.com and we will consider your request based on applicable law and the technical capabilities of our models.
Use & Processing · Company practice
Personal data is collected, processed and stored in China
DeepSeek directly collects, processes and stores personal data in the People’s Republic of China to provide services, and says a server may be outside your country of residence. Where required, it will use appropriate safeguards for cross-border transfers in accordance with applicable data-protection law. This is not a promise to keep your data in your home country.
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The Personal Data we collect from you may be stored on a server located outside of the country where you live. To provide you with our services, we directly collect, process and store your Personal Data in People's Republic of China.
Where required, we will use appropriate safeguards for transferring Personal Data outside of certain countries, including for one or more of the purposes as set out in this Policy, we will do so in accordance with the requirements of applicable data protection laws.
Use & Processing · Company practice
European model improvement uses stated interests and requested consent
For EEA, Swiss and UK users, the improvement and training row covers account data, inputs, contacts with DeepSeek, device/network data, logs, location and cookies, with the general App cookie exclusion. It lists legitimate interests in resolving issues, improving services and researching and protecting data through aggregation or anonymization consistent with minimization and privacy by design, plus consent when requested for a specific service purpose. Legitimate-interest processing can be challenged unless compelling grounds override the objection; the policy also lists a location- and law-qualified training or technology-optimization opt-out.
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If you are using the Services in the EEA, Switzerland or the UK (the “European Region”), the following additional terms apply:
To improve and develop the Services and to train and improve our technology, such as our machine learning models and algorithms. Including by monitoring interactions and usage across your devices, analyzing how people are using it, and training and improving our technology.
Account Personal Data User Input Personal Data When You Contact Us Device and Network Personal Data Log Personal Data Location Personal Data Cookies
Our legitimate interests to identify and resolve issues with the Platform and to improve the Platform; and to conduct research and protect Personal Data through aggregation or anonymization, consistent with data minimization and privacy by design principles.
Your consent when we ask for it to process your Personal Data for a specific purpose to provide services.
To avoid any doubt, Cookies & Similar Technologies and Payment Personal Data are not applicable to DeepSeek App.
The right to object to processing if we are processing your Personal
Data on the basis of our legitimate interest unless we can demonstrate compelling legitimate grounds which may override your right. If you object to such processing, we ask you to state the grounds of your objection in order for us to examine the processing of your Personal Data and to balance our legitimate interest in processing and your objection to this processing;
Depending on where you live and subject to exceptions provided under applicable data protection laws, you may have certain rights with respect to your Personal Data.
the right to opt-out of using your Personal Data for training our
models or optimizing our technologies.
Use & Processing · Company practice
European service communications use narrower listed data categories
For EEA, Swiss and UK users, the communication row lists account data, data provided when contacting DeepSeek, and location data for changes, support and other service messages. It lists performance of the service contract and consent when requested for a specific communication purpose. This row does not list every data category from the other rows, and its omission of commercial messages does not itself establish a document-wide ban on them.
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If you are using the Services in the EEA, Switzerland or the UK (the “European Region”), the following additional terms apply:
To communicate with you, including to notify you about changes to the Platform, provide customer support to you and send you other service-related messages.
Account Personal Data Personal Data When You Contact Us Location Personal Data
Performance of a contract with you when we provide and maintain our services.
Your consent when we ask for it to process your Personal Data for a specific purpose to communicate with you.
Use & Processing · Company practice
European users’ data is also processed and stored in China
The European supplement repeats that DeepSeek directly collects, processes and stores personal data in China, and that servers may be outside a user’s country. Using the services in the EEA, Switzerland or UK does not create a local-storage promise.
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If you are using the Services in the EEA, Switzerland or the UK (the “European Region”), the following additional terms apply:
The Personal Data we collect from you may be stored on a server located outside of the country where you live. To provide you with our services, we directly collect, process and store your Personal Data in People's Republic of China.
Use & Processing · User right or choice
European consent can be withdrawn for future processing
For EEA, Swiss and UK users, consent-based processing can be challenged by withdrawing consent at any time. Withdrawal does not affect the lawfulness of processing that took place beforehand. Identity or account verification may be required before DeepSeek responds to a rights request.
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European Economic Area (“EEA”), Switzerland, and UK
Where the processing of your Personal Data is based on your consent,
the right to withdraw your consent at any time (withdrawal will not impact the lawfulness of data processing activities that have taken place before such withdrawal);
Before we can respond to a request to exercise one or more of the rights listed above, you may be required to verify your identity or your account details.
Use & Processing · User right or choice
European automated-decision rights list exceptions, while DeepSeek says it does not make such decisions
The European supplement provides a right not to face automated individual decisions, including profiling, with legal or similarly significant effects, except with consent, EU or Member State legal authorization, or contract necessity. Separately, DeepSeek says it does not undertake such consequential automated processing. The listed legal exceptions do not establish that DeepSeek actually uses them.
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European Economic Area (“EEA”), Switzerland, and UK
The right not to be subject to any automatic individual decisions,
including profiling, which produces legal effects on you or similarly significantly affects you unless we have your consent, this is authorised by European Union or Member State law or this is necessary for the performance of a contract;
of the processing of your Personal Data for the purposes of targeted advertising, sale or profiling that could have legal or similarly consequential impact on you. NOTE WE DO NOT ENGAGE IN TARGETED ADVERTISING, “SELL” PERSONAL DATA OR USE PERSONAL DATA FOR “PROFILING” OR OTHERWISE ENGAGE IN AUTOMATED PROCESSING OF PERSONAL DATA TO MAKE DECISIONS THAT COULD HAVE LEGAL OR SIMILARLY SIGNIFICANT IMPACT ON YOU OR OTHERS.
Cross-references
contrast (model-proposed): No automated decisions with legal or similarly significant effects — contrast: The European rights clause lists exceptions to a right against consequential automated decisions, while DeepSeek says it does not make those decisions. Legal exceptions in the rights description do not establish actual use of them.
Use & Processing · User right or choice
European users can object to legitimate-interest processing
For EEA, Swiss and UK users, there is a right to object when DeepSeek relies on legitimate interests, unless it demonstrates compelling grounds overriding that right. DeepSeek asks you to explain your grounds so it can examine and balance the objection against its interest. Identity or account verification may be required for the request.
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European Economic Area (“EEA”), Switzerland, and UK
The right to object to processing if we are processing your Personal
Data on the basis of our legitimate interest unless we can demonstrate compelling legitimate grounds which may override your right. If you object to such processing, we ask you to state the grounds of your objection in order for us to examine the processing of your Personal Data and to balance our legitimate interest in processing and your objection to this processing;
Before we can respond to a request to exercise one or more of the rights listed above, you may be required to verify your identity or your account details.
European restriction rights cover disputes and legal claims
EEA, Swiss and UK users can request restriction when challenging accuracy; when processing is unlawful but they oppose deletion; when they need data for pursuing or defending a legal claim; or while awaiting the outcome of a processing objection. Identity or account verification may be required. A request for restriction is distinct from a demand to erase the information.
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European Economic Area (“EEA”), Switzerland, and UK
You have the right to request the restriction of the processing of
your Personal Data where (a) you are challenging the accuracy of the Personal Data, (b) the Personal Data has been unlawfully processed, but you are opposing the deletion of that Personal Data, (c) where you need the Personal Data to be retained for the pursuit or defense of a legal claim, or (d) you have objected to the processing and you are awaiting the outcome of that objection request.
Before we can respond to a request to exercise one or more of the rights listed above, you may be required to verify your identity or your account details.
Use & Processing · User right or choice
European users can object to direct-marketing processing
The European supplement gives EEA, Swiss and UK users a right to object to processing personal data for direct marketing. DeepSeek may require identity or account verification for rights requests. This is a marketing objection right, not a statement that all service communications are marketing.
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European Economic Area (“EEA”), Switzerland, and UK
The right to object to processing your Personal Data for direct
marketing purposes; and
Before we can respond to a request to exercise one or more of the rights listed above, you may be required to verify your identity or your account details.
Cross-references
qualifies (model-proposed): Communications can include commercial messages — qualifies: For European-region users the direct-marketing objection right limits personal-data use for marketing, without treating every service message as marketing.
Use & Processing · Company practice
Personal data supports operation and enforcement
DeepSeek uses personal data to operate, provide, develop and improve its services. Operational purposes include administering and maintaining services, enforcing terms and policies, creating accounts, convenient login, chatting and user support.
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We use your Personal Data to operate, provide, develop, and improve the Services, including for the following purposes.
To provide, administer and maintain the Services and to enforce our
terms, conditions and policies. Such as creating the accounts, deliver a fast and convenient logging-in experience, enabling you to chat with DeepSeek and provide user support.
Use & Processing · Company practice
Data is used for model improvement, with a qualified opt-out right
DeepSeek uses personal data to improve and develop services and train and improve its models and algorithms, including monitoring interactions and usage across devices and analyzing use. Its rights section lists an opt-out from using personal data to train models or optimize technology, depending on where you live and subject to applicable legal exceptions.
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To improve and develop the Services and to train and improve our
technology, such as our machine learning models and algorithms. Including by monitoring interactions and usage across your devices, analyzing how people are using it, and training and improving our technology.
Depending on where you live and subject to exceptions provided under applicable data protection laws, you may have certain rights with respect to your Personal Data.
the right to opt-out of using your Personal Data for training our
models or optimizing our technologies.
Use & Processing · Company practice
Communications can include commercial messages
DeepSeek uses personal data to communicate service changes, provide support, and send other service-related or commercial messages. For EEA, Swiss and UK users, the supplement gives a right to object to processing personal data for direct marketing; that does not make every service message marketing.
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To communicate with you, including to notify you about changes to the
Services, provide customer support to you and send you other service-related messages or commercial messages.
European Economic Area (“EEA”), Switzerland, and UK
The right to object to processing your Personal Data for direct
marketing purposes; and
Use & Processing · Company commitment
No automated decisions with legal or similarly significant effects
DeepSeek says it does not engage in profiling or other automated processing of personal data to make decisions with legal or similarly significant effects on you or others. This statement concerns consequential decision-making; it does not mean the service performs no automated processing at all.
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PLEASE NOTE: We do not engage in “profiling” or otherwise engage in
automated processing of Personal Data to make decisions that could have legal or similarly significant impact on you or others.