eClinicalWorks Privacy Policy

eClinicalWorks · agreement dated January 1, 2023 · Official agreement

Read the agreement

3 of 138 cards in Account & Service Control

Account & Service Control · Company practice

Provider Portal forms cover account registration and identity authentication

Among the forms a user may submit are forms on the Sites or Provider Portals used to register for an account on a Provider Portal, to authenticate the user to verify authorized use of the Services, to register for eCW events, and to subscribe to newsletters. The authentication example ties form-based collection to verifying that a person is authorized to use the Services.

Supporting quotations

Complete and submit forms to us on our Sites or Provider Portals (e.g., to register for an account on a Provider Portal, authenticate yourself to verify your authorized use of the Services, to register for our events, or to subscribe to our newsletters

Qualifications & exceptions

  • Presented as examples ("e.g.") of form-based collection.

Not stated here

  • What data elements each form requests is not stated in this section.

Account & Service Control · Company practice

Requests, questions and account administration are a stated use

eCW lists responding to user service requests, questions and concerns and administering user accounts as a use of information, saying it may verify identity, register the user, administer the account, or provide the information, products and services the user requests.

Supporting quotations

Respond to user service requests, user questions and concerns, and administer user accounts. We may use your information to verify your identity, register you, administer your account, or provide you the information, products, and services that you request.

Qualifications & exceptions

  • Identity verification is tied to account administration and delivering requested products or services.

Account & Service Control · Company practice

California business purposes include answering requests and administering accounts

The business-purpose list includes responding to user service requests, administering user accounts and responding to the reader’s questions and concerns. These administrative purposes appear as three separate entries in the list.

Supporting quotations

Respond to user service requests
Administer user accounts
Respond to your questions and concerns

Not stated here

  • The entries are stated as purpose labels without further description.