Privacy Notice for California Residents

Epic MyChart · agreement dated February 16, 2026 · Official agreement

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Epic Privacy Notice for California Residents

Last Updated: February 16, 2026

This Privacy Notice for California Residents (“Notice”) supplements the information contained in Epic Systems Corporation’s (“Epic” or “we”) privacy policies and applies to visitors and users who reside in the State of California (“consumers” or “you”). We provide this notice in compliance with the California Consumer Privacy Act of 2018 (CCPA). Certain terms in this Notice are defined by the CCPA and their meanings may differ from the meanings that apply elsewhere on our websites.

Notice Scope

This Notice applies to your use of publicly-available Epic resources available via the internet, which include but are not limited to: Epic.com, Epic’s Careers website, UserWeb and UserWeb-connected websites, Epic Earth, Open.epic, Vendor Services, EpicLink, Epic on FHIR, EpicShare, websites for UGM and other Epic-hosted events, MyChart Vaccination Registration, Lucy, and Epic’s applications, such as MyChart (including MyChart Central), Rover, Hyperspace for MacOS, and others (each item is an “Epic Website or Application”).

Personal Information We May Collect

By using an Epic Website or Application, you may provide Epic with information that identifies, relates to, describes, references, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with you, your household, or your device (“personal information“). Please review the privacy policy associated with the Epic Website or Application you use to review the personal information you may provide to Epic during your use.

In particular, Epic has received the following categories of personal information from users of Epic Websites or Applications within the last 12 months (indicated with a “Yes”):

Category Examples Collected

A. Identifiers. A real name, alias, postal address, unique personal identifier, online identifier, Internet Protocol address, email address, account name, Social Security number, driver’s license number, passport number, or other similar identifiers. Mobile and MacOS applications: No

Other Epic websites: Yes

B. Personal information categories listed in the California Customer Records statute (Cal. Civ. Code § 1798.80(e)). A name, signature, Social Security number, physical characteristics or description, address, telephone number, passport number, driver’s license or state identification card number, insurance policy number, education, employment, employment history, bank account number, credit card number, debit card number, or any other financial information, medical information, or health insurance information.

Some personal information included in this category may overlap with other categories. Mobile and MacOS applications: No

Other Epic websites: Yes

C. Protected classification characteristics under California or federal law. Age (40 years or older), race, color, ancestry, national origin, citizenship, religion or creed, marital status, medical condition, physical or mental disability, sex (including gender, gender identity, gender expression, pregnancy or childbirth and related medical conditions), sexual orientation, veteran or military status, genetic information (including familial genetic information). Careers.epic.com and MyChart Vaccination Registration: Yes

Other Epic Websites or Applications: No

D. Commercial information. Records of personal property, products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies. No

E. Biometric information. Genetic, physiological, behavioral, and biological characteristics, or activity patterns used to extract a template or other identifier or identifying information, such as, fingerprints, faceprints, and voiceprints, iris or retina scans, keystroke, gait, or other physical patterns, and sleep, health, or exercise data. No

F. Internet or other similar network activity. Browsing history, search history, information on a consumer’s interaction with a website, application, or advertisement. Mobile and MacOS applications: No

Other Epic websites: Yes

G. Geolocation data. Physical location or movements. No

H. Sensory data. Audio, electronic, visual, thermal, olfactory, or similar information. No

I. Professional or employment-related information. Current or past job history or performance evaluations. Careers.epic.com, UserWeb and UserWeb-Connected Sites, Epic Earth, Vendor Services, Open.epic: Yes

Other Epic Websites or Applications: No

J. Non-public education information (per the Family Educational Rights and Privacy Act (20 U.S.C. Section 1232g, 34 C.F.R. Part 99)). Education records directly related to a student maintained by an educational institution or party acting on its behalf, such as grades, transcripts, class lists, student schedules, student identification codes, student financial information, or student disciplinary records. Careers.epic.com: Yes

Other Epic Websites or Applications: No

K. Inferences drawn from other personal information. Profile reflecting a person’s preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, and aptitudes. Careers.epic.com: Yes

Other Epic Websites or Applications: No

Potential Sources of Personal Information

Epic Websites and Applications obtain personal information from the following categories of sources:

How We May Use Personal Information

We may use personal information for the following purposes:

We will not collect additional categories of personal information or use the personal information we collected for materially different, unrelated, or incompatible purposes without providing you notice. Please review the privacy policy associated with the Epic Website or Application you use in order to review the specific ways in which your information may be used.

Sharing Personal Information

We may disclose your personal information to a third party for a business purpose. When we disclose personal information for a business purpose, we enter a contract that describes the purpose and requires the recipient to both keep that personal information confidential and not use it for any purpose except performing the contract.

Please review the privacy policy associated with the Epic Website or Application you use in order to review the individuals or third parties that may have access to your personal information.

Disclosures of Personal Information for a Business Purpose

In the preceding twelve (12) months, Epic has disclosed the following categories of personal information for a business purpose:

We disclose your personal information for a business purpose to our third party service providers. We do not sell your information.

Your Rights and Choices

The CCPA provides consumers (California residents) with specific rights regarding their personal information. This section describes your CCPA rights and explains how to exercise those rights.

Access to Specific Information and Data Portability Rights

You have the right to request that we disclose certain information to you about our collection and use of your personal information over the past 12 months. Once we receive and confirm your verifiable consumer request (see Exercising Access, Data Portability, and Deletion Rights), we will disclose to you:

We do not provide these access and data portability rights for personal information (including health information) that is stored or otherwise used by healthcare systems or other Covered Entities (as that term is defined in the Health Insurance Portability and Accountability Act of 1996 (HIPAA)). Contact your healthcare system(s) if you have questions about these rights with respect to information about you that is stored or otherwise used by them.

Deletion Request Rights

You have the right to request that we delete any of your personal information that we have collected from you and retained, subject to certain exceptions. Once we receive and confirm your verifiable consumer request (see Exercising Access, Data Portability, and Deletion Rights), we will delete (and direct our service providers to delete) your personal information from our records, unless an exception applies.

We may deny your deletion request if retaining the information is necessary for us or our service provider(s) to:

We do not provide these deletion rights for personal information (including health information) that is stored or otherwise used by healthcare systems or other Covered Entities (as that term is defined in HIPAA). Contact your healthcare system(s) if you have questions about these rights with respect to information about you that is stored or otherwise used by them.

Exercising Access, Data Portability, and Deletion Rights

To exercise the access, data portability, and deletion rights described above, please submit a verifiable consumer request to us by either:

Only you or someone legally authorized to act on your behalf may make a verifiable consumer request related to your personal information. You may also make a verifiable consumer request on behalf of your minor child. To designate an authorized agent, email us at PrivacyInquiries@epic.com and include a designation of your authorized agent in your email, including the agent’s name, email address, and other relevant information that will help us identify your authorized agent.

You may only make a verifiable consumer request for access or data portability twice within a 12-month period. The verifiable consumer request must:

We cannot respond to your request or provide you with personal information if we cannot verify your identity or authority to make the request and confirm the personal information relates to you.

Making a verifiable consumer request does not require you to create an account with us.

We will only use personal information provided in a verifiable consumer request to verify the requestor’s identity or authority to make the request.

Response Timing and Format

We endeavor to respond to a verifiable consumer request within forty-five (45) days of its receipt. If we require more time (up to 90 days), we will inform you of the reason and extension period in writing.

Any disclosures we provide will only cover the 12-month period preceding the verifiable consumer request’s receipt. The response we provide will also explain the reasons we cannot comply with a request, if applicable. For data portability requests, we will select a format to provide your personal information that is usable and should allow you to transmit the information from one entity to another entity.

We do not charge a fee to process or respond to your verifiable consumer request unless it is excessive, repetitive, or unfounded. If we determine that the request warrants a fee, we will tell you why we made that decision and provide you with a cost estimate before completing your request.

Non-Discrimination

We will not discriminate against you for exercising any of your CCPA rights. Unless permitted by the CCPA, we will not deny you goods or services or provide you a different level or quality of goods or services for exercising any of your CCPA rights.

Changes to Our Privacy Notice

We reserve the right to amend this Notice at our discretion and at any time. When we make changes to this Notice, we will post the updated Notice on this website and update the Notice’s effective date. Your continued use of an Epic Website or Application following the posting of changes constitutes your acceptance of such changes.

Contact Information

If you have any questions or comments about this Notice, the ways in which Epic collects and uses your information described here and in the privacy policy associated with the Epic Website or Application you use, your choices and rights regarding such use, or wish to exercise your rights under California law, please do not hesitate to contact us at:

Phone: 608-271-9000 Email: PrivacyInquiries@epic.com Postal Address: Epic Systems Corporation Attn: General Counsel 1979 Milky Way Verona, WI 53593