Terms of Use

Legal Rights & Agreement Rules · Context

Using any Etsy Service, even just browsing, means you accept the Terms

The Terms are described as a legally binding contract between you and Etsy. They cover Etsy.com, Pattern by Etsy, the mobile apps and the other services Etsy provides (all called the "Services"). The Terms say you agree to them by using any Service, including just browsing a website or app, and that if you do not agree you may not use the Services. The Terms are made up of this document plus the other documents it references.

Supporting quotations

This document and the other documents that we reference below make up our house rules, or what we officially call our Terms of Use (the “Terms” for short).

The Terms are a legally binding contract between you and Etsy.

This contract sets out your rights and responsibilities when you use Etsy.com, Pattern by Etsy, our mobile apps, and the other services provided by Etsy (we’ll refer to all of these collectively as our “Services”)

By using any of our Services (even just browsing one of our websites or apps), you’re agreeing to the Terms. If you don’t agree with the Terms, you may not use our Services.

Qualifications & exceptions

• Acceptance is stated to happen by using the Services, not only by signing up for an account.
• The document is a set: this text together with the documents it references forms the "Terms".

Not stated here

• This card describes how the Terms say agreement happens; it does not say whether a particular use or sign-up flow would legally count.

Legal Rights & Agreement Rules · Context

Which Etsy company you contract with depends on where you live

If you live in North America or South America, the contract is with Etsy, Inc. If you live elsewhere, it is with Etsy Ireland UC, a subsidiary of Etsy, Inc. The Terms then use "Etsy" to mean Etsy, Inc. and all of its subsidiaries together, so a rule or promise stated for "Etsy" is written for the whole group rather than one company.

Supporting quotations

If you live in North America or South America, the contract is between you and Etsy, Inc.; if you live elsewhere, the contract is between you and Etsy Ireland UC, a subsidiary of Etsy, Inc. We’ll just refer to Etsy, Inc. and all of its subsidiaries collectively as “Etsy.”

Qualifications & exceptions

• The split is by where you live (North or South America versus elsewhere).
• Separately, buyers may deal with a different Etsy company as merchant of record (see the merchant-of-record card).

Charges & Financial Obligations · Context

Buyers: the Etsy company acting as merchant of record varies by where you reside

For buyers, the Etsy company acting as merchant of record may vary. The Terms list a company by residence: Etsy, Inc. for US residents; Etsy Ireland UC for the EU and for the rest of the world; Etsy UK Limited for the UK; Etsy Canada Limited for Canada; and Etsy Australia Pty Limited for Australia. The Terms also say the entity may vary with the currency and location of your payment instrument.

Supporting quotations

If you are a buyer on Etsy, the Etsy entity acting as merchant of record may vary depending on the currency and location of your payment instrument.

The merchant of record is Etsy, Inc., 117 Adams St, Brooklyn, NY 11201 if you reside in the US; Etsy Ireland UC, One Le Pole Square, Ship Street Great, Dublin 8, Ireland if you reside in the EU; Etsy UK Limited, The Pavilions, Bridgwater Road, Bristol, England BS13 8FD if you reside in the UK (UK); Etsy Canada Limited, 22 Adelaide Street West, Suite 3600, Toronto ON M5H 4E3, if you reside in Canada; Etsy Australia Pty Limited, Yarra Falls, 452 Johnston Street, Abbotsford, Victoria 3067 if you reside in Australia; and Etsy Ireland UC, One Le Pole Square, Ship Street Great, Dublin 8, Ireland, if you reside in the rest of the world.

Qualifications & exceptions

• Applies to buyers.
• The list is organized by residence, but the sentence before it also refers to the currency and location of the payment instrument.

Not stated here

• The Terms do not say how the payment-instrument currency or location interacts with the residence list when they point to different companies.
• "Merchant of record" is not defined in this document.

Legal Rights & Agreement Rules · Restriction or exception

Disputes with Etsy go to individual arbitration for users in North and South America, unless you opt out

The opening of the Terms points to Section 11, a binding arbitration agreement and class action waiver for users in North and South America. Under it, you and Etsy agree to resolve disputes exclusively through binding individual arbitration, which means giving up the right to sue in court, to a jury trial and to take part in a class or representative action. Section 11 applies only to users in North or South America. There are limited exceptions: either side may bring qualifying individual claims in small claims court, and either side may seek an injunction in court for infringement or misuse of intellectual property rights. A new user can opt out within 30 days after first accepting the Terms, but the choice-of-law and forum rule in Section 11.I still applies after an opt-out. Users in Europe, Asia, Australia or Africa are covered by Section 12 instead (see the later cards for the details of each section).

Supporting quotations

Please note that Section 11 of the Terms below contains a binding arbitration agreement and class action waiver for users in North and South America.

Unless you validly opt out, you agree to resolve any disputes with Etsy exclusively through binding individual arbitration, with only limited exceptions. This means you and Etsy are waiving the right to sue in court, have a trial by jury, or participate in a class or representative action.

This Section 11 (which we’ll also refer to as the “Arbitration Agreement” or “Agreement”) applies only if you are a user in North or South America, and applies to the fullest extent allowable by law.

The exception is that we each may (1) bring qualifying individual claims in “small claims” court, so long as those claims remain in small claims court; and (2) seek injunctive relief in court for infringement or misuse of intellectual property rights (like trademarks, copyrights, and patents).

If you are a new user of our Services, you can opt out of this Arbitration Agreement (excluding Section 11.I) within 30 days after you first accept the Terms.

For clarity, this Section 11.I will continue to apply even if you validly opt out of arbitration under Section 11.G.

This Section 12 applies if your country of principal residence or establishment is within Europe (including the European Economic Area, Switzerland, and the United Kingdom), Asia, Australia, or Africa.

Qualifications & exceptions

• Applies only to users in North or South America.
• Applies unless you validly opt out; the opt-out is described as available to a new user within 30 days after first accepting the Terms.
• Small claims court and IP injunction claims are carved out.
• Section 11.I (choice of law and forum) continues to apply even after a valid opt-out.

Not stated here

• This overview does not explain how to opt out or what the arbitration process involves; those details are in Section 11.
• The Terms do not say whether a user who is not a "new user" has an opt-out window.

Legal Rights & Agreement Rules · Context

Etsy's policies are part of the Terms

Anyone who uses the Services agrees to the Terms, the Privacy Policy and the Anti-Discrimination Policy. The Terms add that all of the policies they list are part of the Terms, and that the Terms together with the policies that make them up replace any other agreement between you and Etsy about the Services.

Supporting quotations

If you use any of our Services, you agree to these Terms, our [Privacy Policy](https://www.etsy.com/legal/privacy), and our [Anti-Discrimination Policy](https://www.etsy.com/legal/policy/anti-discrimination-policy/123551108902).

All of these policies are a part of our Terms, so be sure to read the ones that are relevant for you.

The Terms, including all of the policies that make up the Terms, supersede any other agreement between you and Etsy regarding the Services.

Qualifications & exceptions

• The Privacy Policy and Anti-Discrimination Policy are stated to apply to anyone who uses any Service; other policies apply depending on how you use the Services (see the next card).

Not stated here

• The text of the linked policies is not supplied in this document and is not explained here.
• The Terms do not say which document controls if two of them conflict.

Legal Rights & Agreement Rules · Context

Which other Etsy policies apply depends on how you use the Services

The Terms group the extra policies by how you use Etsy. Sellers (anyone who lists items for sale) are bound by the seller policies. Anyone who browses or shops is bound by the buyer policies. A third group of policies applies to intellectual property owners, Etsy API users, affiliates and anyone requesting information from Etsy. A person can fall into more than one group depending on use.

Supporting quotations

Here’s a handy guide to help you understand the specific rules that are relevant for you, depending on how you use the Services:

If you list any items for sale through our Services, these policies apply to you.

If you use our Services to browse or shop, these policies apply to you.

These policies apply to [intellectual property owners](https://www.etsy.com/legal/ip), [Etsy API users](https://www.etsy.com/legal/api), [affiliates](https://www.etsy.com/legal/affiliates), and [anyone requesting information from Etsy](https://www.etsy.com/legal/requests-for-information).

Qualifications & exceptions

• The seller policies apply if you list any items for sale; the buyer policies apply if you browse or shop; the third-party policies apply to the listed groups.

Not stated here

• The seller, buyer and third-party policy texts are linked, not supplied, so their contents are not explained here.

Use & Processing · Context

How search and advertising results are ordered is described in a separate disclosure

The Terms point to a separate disclosure that is described as a concise summary of how Etsy organizes search results and advertising results that could include Your Content. The Terms themselves do not describe the ranking.

Supporting quotations

Search, Advertising and Recommendation Ranking Disclosures. [This](https://www.etsy.com/legal/policy/search-advertisement-ranking-disclosures/899478564529) is a concise summary of how Etsy organizes search results and advertising results that could include Your Content.

Not stated here

• The disclosure's text is linked, not supplied, so how results are ranked is not known from this document.

Use & Processing · Permission or license

Using Etsy means agreeing that Etsy can process your information as the Privacy Policy sets out

This section says Etsy's Privacy Policy details how your information is collected, used and shared when you use the Services, and that by using the Services you also agree Etsy can process your information in the ways the Privacy Policy sets out. This document does not itself list what is collected or how it is used; that is left to the Privacy Policy.

Supporting quotations

Our [Privacy Policy](https://www.etsy.com/legal/privacy) details how your information is collected, used and shared when you use our Services. By using our Services, you're also agreeing that we can process your information in the ways set out in the Privacy Policy

Qualifications & exceptions

• Agreement to the processing described in the Privacy Policy is tied to using the Services.

Not stated here

• The Privacy Policy is linked but not supplied here, so what is collected, how it is used and who it is shared with is not known from this document.

Use & Processing · Context

Etsy and sellers are separate data controllers of buyers' personal information under EU law

The Terms say that Etsy and sellers each process members' personal information, such as a buyer's name, email address and shipping address, and are therefore treated as separate and independent data controllers of buyers' personal information under EU law. Each party is responsible for the personal information it processes in providing the Services. As an example, if a seller accidentally discloses a buyer's name and email address while fulfilling another buyer's order, the seller, not Etsy, is responsible for that disclosure.

Supporting quotations

Both Etsy and sellers process members’ personal information (for example, buyer name, email address, and shipping address) and are therefore considered separate and independent data controllers of buyers’ personal information under EU law. That means that each party is responsible for the personal information it processes in providing the Services.

if a seller accidentally discloses a buyer’s name and email address when fulfilling another buyer’s order, the seller, not Etsy, will be responsible for that unauthorized disclosure.

Qualifications & exceptions

• The controller statement is framed under EU law.
• The responsibility example concerns a seller's own accidental disclosure while fulfilling an order.

Not stated here

• The Terms do not say how this allocation works outside EU law.

Legal Rights & Agreement Rules · Restriction or exception

Sellers who are found to be joint controllers with Etsy agree to defend and indemnify Etsy

If a seller and Etsy are found to be joint data controllers of buyers' personal information, and Etsy is sued, fined or otherwise incurs expenses because of something the seller did or failed to do as a joint controller, the seller agrees to defend and indemnify Etsy in accordance with Section 9. Section 9's general indemnity covers claims, losses and expenses arising from your actions, including reasonable attorneys' fees, and lets Etsy control its own legal defense while you cooperate.

Supporting quotations

If, however, you (as a seller) and Etsy are found to be joint data controllers of buyers’ personal information, and if Etsy is sued, fined, or otherwise incurs expenses because of something that you did (or failed to do) as a joint data controller of buyer personal information, then you agree to defend and indemnify Etsy in accordance with Section 9 below.

you agree to defend and indemnify us. That means, without limitation, you’ll defend, reimburse, compensate, and hold Etsy (including any of our employees, officers, directors, agents, subsidiaries, and affiliates) harmless from any allegation, claim, demand, lawsuit, loss, liability, or expense of any kind (including reasonable attorneys’ fees)

We reserve the right to handle our legal defense however we see fit, even if you are indemnifying us, in which case you agree to cooperate with us so we can execute our strategy.

Qualifications & exceptions

• Applies to sellers.
• Applies only if the seller and Etsy are found to be joint controllers of buyer personal information.
• The trigger is Etsy being sued, fined or incurring expenses because of something the seller did or failed to do as a joint controller.

Account & Service Control · Restriction or exception

Some Services, the case system and appeals require an Etsy account

You need an Etsy account to use some of the Services. Taking part in Etsy's case system for resolving disputes between buyers and sellers, or appealing an action by Etsy, specifically requires an account.

Supporting quotations

You’ll need to create an account with Etsy to use some of our Services.

To participate in our case system (as described in Section 10), or to appeal an action by Etsy, you must have an account.

Buyers and sellers who are unable to resolve a dispute related to a transaction on our websites or mobile apps may participate in our case system with a registered account.

Qualifications & exceptions

• The account requirement is for "some" Services; the Terms do not list which ones, other than the case system and appeals.

Not stated here

• The Terms do not say which Services can be used without an account.

Account & Service Control · Restriction or exception

You must be 18 to use the Services; 13 to 17 only through a parent or guardian's account

Users must be 18 or older. People under 18 but at least 13 may use the Services only through an account owned by a parent or legal guardian, with that adult's appropriate permission and under direct supervision. Children under 13 are not permitted to use Etsy or the Services. The account holder is responsible for all account activity by a minor on their account. The Terms also note that commercial products or services may exist to limit a minor's access to online material, and point to a separate Minors Policy.

Supporting quotations

A. You must be 18 years or older to use our Services. Minors under 18 and at least 13 years of age are only permitted to use our Services through an account owned by a parent or legal guardian with their appropriate permission and under their direct supervision. Children under 13 years are not permitted to use Etsy or the Services. You are responsible for any and all account activity conducted by a minor on your account

For more information, see Etsy's [Minors Policy](https://www.etsy.com/legal/minors).

Qualifications & exceptions

• Ages 13 to 17 require an account owned by a parent or legal guardian, with permission and direct supervision.
• The account owner is responsible for a minor's activity on that account.

Not stated here

• The Minors Policy is linked, not supplied, so its additional rules are not known from this document.

Account & Service Control · Restriction or exception

Give accurate information, do not impersonate, and choose an appropriate account name

You must provide accurate information about yourself, and using false information or impersonating another person or company through your account is prohibited. If you choose not to use your full name as the account's name, the name you use may not be offensive, vulgar, infringing of someone's intellectual property rights, or otherwise in violation of the Terms.

Supporting quotations

Provide accurate information about yourself. It’s prohibited to use false information or impersonate another person or company through your account.

If you decide to not have your full name serve as the name associated with your account, you may not use language that is offensive, vulgar, infringes someone’s intellectual property rights, or otherwise violates the Terms.

Qualifications & exceptions

• The name rule applies when you decide not to have your full name serve as the account name.

Account & Service Control · Restriction or exception

You are solely responsible for activity on your account, including a shared account

You are solely responsible for any activity on your account. If an account is shared with other people, the person whose financial information is on the account is ultimately responsible for all activity. Because of that responsibility, you are told to keep your account password secure; a Help article on account security is linked.

Supporting quotations

You’re solely responsible for any activity on your account. If you’re sharing an account with other people, then the person whose financial information is on the account will ultimately be responsible for all activity.

you’re solely responsible for any activity on your account, so it’s important to keep your account password secure.

Qualifications & exceptions

• For shared accounts, responsibility lands on the person whose financial information is on the account.

Account & Service Control · Restriction or exception

Business registrations carry a personal guarantee of authority, and accounts are generally not transferable

If you register as a business entity, you personally guarantee that you have the authority to agree to the Terms on behalf of the business. The Terms also say accounts are generally not transferable. The word "generally" means the Terms leave room for exceptions without stating them.

Supporting quotations

If you’re registering as a business entity, you personally guarantee that you have the authority to agree to the Terms on behalf of the business. Accounts are generally not transferable.

Qualifications & exceptions

• The guarantee applies when registering as a business entity.
• Non-transferability is stated as a general rule.

Not stated here

• The Terms do not say when an account may be transferred.

Legal Rights & Agreement Rules · Context

The Terms do not create an agency, partnership, employment or franchise relationship

The Terms state that they do not create any agency, partnership, joint venture, employment or franchisee relationship between you and Etsy.

Supporting quotations

These Terms don't create any agency, partnership, joint venture, employment, or franchisee relationship between you and Etsy.

Content & IP Rights · Company commitment

Content you post stays yours; Etsy says it makes no claim to it

What you post using the Services, such as shop names, profile pictures, listing photos and descriptions, reviews, comments, videos and usernames, is called Your Content. Etsy says it does not make any claim to Your Content and does not claim ownership of it, while stating that it has your permission to use Your Content to help Etsy function and grow (the license is described in the next cards).

Supporting quotations

Content that you post using our Services is your content (so let’s refer to it as “Your Content”). We don’t make any claim to it, which includes anything you post using our Services (like shop names, profile pictures, listing photos, listing descriptions, reviews, comments, videos, usernames, etc.).

We don’t claim any ownership to Your Content, but we have your permission to use it to help Etsy function and grow.

Qualifications & exceptions

• Not claiming ownership sits alongside the license you grant Etsy to use Your Content.

Content & IP Rights · Restriction or exception

You are solely responsible for Your Content and represent you have the rights to post it

You are solely responsible for what you post. By posting it, you represent that you have all necessary rights to every part of Your Content and that posting it does not infringe or violate any third party's rights.

Supporting quotations

You understand that you are solely responsible for Your Content. You represent that you have all necessary rights to all parts of Your Content and that you’re not infringing or violating any third party’s rights by posting it.

Content & IP Rights · Permission or license

Posting content gives Etsy, and third parties it authorizes, a broad, perpetual, irrevocable license to use it

By posting Your Content, you grant Etsy, and third parties that Etsy authorizes in its sole discretion, a non-exclusive, worldwide, royalty-free, irrevocable, sub-licensable, perpetual license to use, display, edit, modify, reproduce, distribute, store and prepare derivative works of Your Content. The Terms say this lets Etsy provide the Services and promote Etsy, your shop, other shops and listings, or the Services in general, in any formats and through any channels, including across Etsy Services, Etsy's partners, and third-party websites or advertising media.

Supporting quotations

By posting Your Content through our Services, you grant Etsy and, as authorized by Etsy in its sole discretion, third parties, a license to use it.

By posting Your Content, you grant Etsy and, as authorized by Etsy in its sole discretion, third parties, a non-exclusive, worldwide, royalty-free, irrevocable, sub-licensable, perpetual license to use, display, edit, modify, reproduce, distribute, store, and prepare derivative works of Your Content. This allows us to provide the Services and to promote Etsy, your Etsy shop, other shops and listings, or the Services in general, in any formats and through any channels, including across any Etsy Services, our partners, or third-party website or advertising medium.

Any ideas or other materials you submit to Etsy (not including Your Content or items you sell through our Services) are considered non-confidential and non-proprietary to you.

Qualifications & exceptions

• Third parties can use the license only as authorized by Etsy in its sole discretion.
• The license is described as non-exclusive, worldwide, royalty-free, irrevocable, sub-licensable and perpetual.
• The stated purposes are providing the Services and promoting Etsy, your shop, other shops and listings, or the Services in general.
• Ideas or other materials you submit to Etsy are covered by a separate license in Section 6.F, which excludes Your Content.

Not stated here

• The license text does not say what happens to it when you delete content or close your account. Section 7 (termination) is the place to look for account-closing effects.

Content & IP Rights · Company practice

Etsy's examples: resizing, translating and promoting your photos, even on a billboard

Etsy says the license is necessary to keep Etsy going and gives examples of what it allows. If you upload a photo or video of a listing, Etsy may display it to buyers and resize or enhance it for the mobile app. If you write a description in English, Etsy may translate it into French for a buyer in Paris. If you post a photo or video of a product, Etsy may feature it, often with your shop name and shop picture, on its homepage, in a blog or even on a billboard to promote your business and Etsy's.

Supporting quotations

if you upload a photo or video of a listing on your Etsy shop, we have permission to display it to buyers, and we can resize or enhance it so it looks good to a buyer using our mobile app; if you post a description in English, we can translate it into French so a buyer in Paris can learn the story behind your item; and if you post a beautiful photo or video of your latest handmade necklace, we can feature it– often along with your shop name and shop picture– on our homepage, in one of our blogs or even on a billboard to help promote your business and Etsy’s.

Qualifications & exceptions

• These are introduced as examples of the license, not as a complete list.

Content & IP Rights · Restriction or exception

You agree not to assert moral rights or publicity rights against Etsy's use of Your Content

As part of the license, you agree not to assert any moral rights or rights of publicity against Etsy for using Your Content.

Supporting quotations

You agree not to assert any moral rights or rights of publicity against us for using Your Content.

Qualifications & exceptions

• Tied to Etsy's use of Your Content under the license.

Use & Processing · Permission or license

Personal information inside Your Content falls under Etsy's stated legitimate interest

If Your Content contains personal information, you recognize Etsy's legitimate interest in using it, in accordance with the scope of the license.

Supporting quotations

You also recognize our legitimate interest in using it, in accordance with the scope of this license, to the extent Your Content contains any personal information.

Qualifications & exceptions

• Applies only to the extent Your Content contains personal information.
• Limited to the scope of the license described above.

Not stated here

• The Terms do not define "legitimate interest" or say what rights you keep over personal information in Your Content; the Privacy Policy is not supplied here.

Charges & Financial Obligations · Permission or license

Etsy may offer promotions that relate to your listings or other listings

Given as an example of Etsy's permission to use Your Content, you acknowledge and agree that Etsy may offer you or Etsy buyers promotions on the Site from time to time that may relate to your listings or other listings on Etsy.

Supporting quotations

For example, you acknowledge and agree Etsy may offer you or Etsy buyers promotions on the Site, from time to time, that may relate to your listings or other listings on Etsy.

Content & IP Rights · Procedure

Report content posted without your permission through the Intellectual Property Policy

If content you own or have rights to is on the Services without your permission and you want it removed, the Terms say to follow the steps in Etsy's Intellectual Property Policy. If Your Content is alleged to infringe someone else's intellectual property, Etsy says it will take appropriate action, such as disabling it on receiving an infringement report that complies with its policies, or terminating your account if you are found to be a repeat infringer. Etsy says it will notify you if either happens.

Supporting quotations

If content that you own or have rights to has been posted to the Services without your permission and you want it removed, please follow the steps listed in our [Intellectual Property Policy](https://www.etsy.com/legal/ip). If Your Content is alleged to infringe another person’s intellectual property, we will take appropriate action, such as disabling it if we receive a report of infringement that complies with our policies, or terminating your account if you are found to be a repeat infringer. We’ll notify you if any of that happens.

Qualifications & exceptions

• Disabling content is tied to receiving a report that complies with Etsy's policies.
• Account termination is tied to being found a repeat infringer.

Not stated here

• The Intellectual Property Policy is linked, not supplied, so its steps are not known from this document.

Content & IP Rights · Restriction or exception

You agree not to post abusive, offensive, false or misleading content

You agree not to post content that is abusive, threatening, defamatory, obscene, vulgar or otherwise offensive, or that violates the Prohibited Items Policy, the Community Policy or any part of the Terms. You also agree not to post content that is false and misleading, or that uses the Services in a fraudulent or deceptive way.

Supporting quotations

You agree that you will not post any content that is abusive, threatening, defamatory, obscene, vulgar, or otherwise offensive or in violation of our [Prohibited Items Policy](https://www.etsy.com/legal/prohibited), [Community Policy](https://www.etsy.com/legal/community), or any part of our Terms. You also agree not to post any content that is false and misleading or uses the Services in a manner that is fraudulent or deceptive.

Not stated here

• The Prohibited Items Policy and Community Policy are linked, not supplied, so the specific items they prohibit are not known from this document.

Content & IP Rights · Permission or license

You get a limited, non-exclusive, non-transferable, revocable license to use the Services

Etsy grants you a limited, non-exclusive, non-transferable and revocable license to use its Services. The license is subject to the Terms and to the specific restrictions listed in this section (laws, fees and taxes, scraping and reverse engineering, system interference, trademarks, ideas and electronic communications).

Supporting quotations

License to Use Our Services. We grant you a limited, non-exclusive, non-transferable, and revocable license to use our Services—subject to the Terms and the following restrictions in particular:

Qualifications & exceptions

• The license is subject to the Terms and the restrictions that follow in Section 6.

Legal Rights & Agreement Rules · Restriction or exception

You agree not to break the law, and sellers must meet legal requirements for their shops and sales

You agree not to violate any laws in connection with your use of the Services, including local, state, federal and international laws that may apply to you. The Terms give examples: it is your responsibility to obtain the permits or licenses your shop requires and to meet applicable legal requirements in the relevant jurisdictions, including for the sale and delivery of your items, such as age verification upon delivery where the law requires it. You may not sell anything that violates any laws, you must comply with Etsy's Sanctions Policy, and you may not engage in fraud (including false claims or infringement notices), theft, anti-competitive conduct, threatening conduct or other unlawful acts or crimes against Etsy, another Etsy user or a third party.

Supporting quotations

You agree that you will not violate any laws in connection with your use of the Services. This includes any local, state, federal, and international laws that may apply to you. For example, it’s your responsibility to obtain any permits or licenses that your shop requires, and to meet applicable legal requirements in applicable jurisdiction(s). This includes the sale and delivery of your items, such as age verification upon delivery, where required by law.

You may not [sell anything that violates any laws](https://www.etsy.com/legal/prohibited); you must comply with our [Sanctions Policy](https://www.etsy.com/legal/policy/sanctions-policy/122383404929), and you may not engage in fraud (including false claims or infringement notices), theft, anti-competitive conduct, threatening conduct, or any other unlawful acts or crimes against Etsy, another Etsy user, or a third party.

Qualifications & exceptions

• The permit, license and age-verification examples apply to shops and sales; age verification is required only where the law requires it.

Not stated here

• The Sanctions Policy and the page on items that violate laws are linked, not supplied, so their specific requirements are not known from this document.

Charges & Financial Obligations · Restriction or exception

You owe Etsy's fees and are responsible for taxes, with Etsy collecting VAT and sales tax where applicable

You are responsible for paying all fees you owe to Etsy. Except as set forth below, you are also solely responsible for collecting and paying any applicable taxes on purchases or sales you make through the Services. Where applicable, Etsy says it will calculate, collect and remit value-added tax and sales tax. The Terms use "VAT" to cover VAT, GST and local sales taxes together. They point to an FAQ and the Fees & Payments Policy for details about the taxes Etsy collects and remits, and say your fees, bills, taxes and how to pay them are explained in that policy.

Supporting quotations

You are responsible for paying all fees that you owe to Etsy. Except as set forth below, you are also solely responsible for collecting and/or paying any applicable taxes for any purchases or sales you make through our Services. Where applicable, Etsy will calculate, collect and remit value-added tax or VAT and sales tax.

Some countries may refer to VAT using other terms, e.g. Goods and Services Tax (GST), but we’ll just refer to VAT, GST, and any local sales taxes collectively as “VAT.”

Your fees, bills, taxes, and how you can pay them are fully explained in our [Fees & Payments Policy](https://www.etsy.com/legal/fees).

Qualifications & exceptions

• Your responsibility for taxes is stated "except as set forth below"; Etsy's calculating, collecting and remitting applies "where applicable".
• "VAT" is used as a collective term for VAT, GST and local sales taxes.

Not stated here

• Which fees you owe and which transactions Etsy collects tax on are in the Fees & Payments Policy and an FAQ that are linked but not supplied here.

Security & Safeguards · Restriction or exception

No crawling, scraping or reverse engineering without Etsy's express permission

You agree not to crawl, scrape or spider any page of the Services, or to reverse engineer or try to obtain the source code of the Services, including both Etsy Intellectual Property and Seller Content, without Etsy's express permission. If you want to use Etsy's API, the Terms point to the separate API Terms of Use.

Supporting quotations

You agree not to crawl, scrape, or spider any page of the Services or to reverse engineer or attempt to obtain the source code of the Services (including both Etsy Intellectual Property and Seller Content) without our express permission. If you want to use our API, please follow our [API Terms of Use](https://www.etsy.com/legal/api).

Qualifications & exceptions

• The prohibition is lifted only by Etsy's express permission.

Not stated here

• The API Terms of Use are linked, not supplied.

Security & Safeguards · Restriction or exception

You agree not to interfere with or disrupt the Services

You agree not to interfere with or try to disrupt the Services, for example by distributing a virus, sending excessive requests to the site or platform, or spreading other harmful computer code.

Supporting quotations

You agree not to interfere with or try to disrupt our Services, for example by distributing a virus, excessive requests to our site or platform, or other harmful computer code.

Content & IP Rights · Restriction or exception

Using Etsy's trademarks requires following its Trademark Policy

The name "Etsy" and other Etsy marks, phrases, logos and designs used with the Services are described as trademarks, service marks or trade dress of Etsy in the US and other countries. If you want to use Etsy's trademarks, you agree to follow the Trademark Policy.

Supporting quotations

If you’d like to use our trademarks, you agree to follow our [Trademark Policy](https://www.etsy.com/legal/trademarks).

The name "Etsy" and the other Etsy marks, phrases, logos, and designs that we use in connection with our Services (the Etsy Trademarks), are trademarks, service marks, or trade dress of Etsy in the US and other countries.

Not stated here

• The Trademark Policy is linked, not supplied.

Content & IP Rights · Permission or license

Ideas and materials you submit to Etsy are non-confidential and licensed to Etsy for any purpose

Any ideas or other materials you submit to Etsy, not including Your Content or items you sell through the Services, are considered non-confidential and non-proprietary to you. You grant Etsy a non-exclusive, worldwide, royalty-free, irrevocable, sub-licensable, perpetual license to use and publish those ideas and materials for any purpose, without compensation to you.

Supporting quotations

Any ideas or other materials you submit to Etsy (not including Your Content or items you sell through our Services) are considered non-confidential and non-proprietary to you. You grant us a non-exclusive, worldwide, royalty-free, irrevocable, sub-licensable, perpetual license to use and publish those ideas and materials for any purpose, without compensation to you.

Qualifications & exceptions

• Does not cover Your Content or items you sell through the Services, which are covered by the separate license in Section 5.
• The license permits use and publishing "for any purpose" and without compensation.

Legal Rights & Agreement Rules · Permission or license

You agree Etsy can send legal information electronically, and your electronic agreement equals a signature

From time to time Etsy provides certain legal information in writing. By using the Services you agree to the Electronic Communications Policy. As the Terms describe it, the policy says Etsy can send you information electronically, such as by email, instead of mailing paper copies, and that your electronic agreement is the same as your signature on paper.

Supporting quotations

From time to time, Etsy will provide you with certain legal information in writing. By using our Services, you’re agreeing to our [Electronic Communications Policy](https://www.etsy.com/legal/electronic-communications), which describes how we provide that information to you. It says that we can send you information electronically (such as by email) instead of mailing you paper copies (it’s better for the environment), and that your electronic agreement is the same as your signature on paper.

Qualifications & exceptions

• Agreement happens by using the Services.
• The description of what the policy says comes from this document; the policy itself is not supplied.

Not stated here

• The Electronic Communications Policy is linked, not supplied, so its full terms are not known from this document.

Account & Service Control · User right or choice

You can close your account at any time, but some of Your Content may stay available and you still owe outstanding bills

You may terminate your account at any time from your account settings. Terminating does not affect the availability of some of Your Content that you posted before termination, and you still have to pay any outstanding bills. The Terms elsewhere say you are responsible for paying all fees you owe to Etsy.

Supporting quotations

you may terminate your account with Etsy at any time from your account settings.

Terminating your account will not affect the availability of some of Your Content that you posted through the Services prior to termination. Oh, and you’ll still have to pay any outstanding bills.

You are responsible for paying all fees that you owe to Etsy.

Qualifications & exceptions

• The Terms say termination will not affect the availability of "some" of Your Content; they do not say which.

Not stated here

• Which of Your Content remains available after you terminate your account is not specified in this section.
• The Help article on terminating is linked, not supplied.

Account & Service Control · Company practice

Etsy may terminate or suspend your account, and related accounts, if it has reason to believe the Terms were violated

Etsy may terminate or suspend your account, any accounts Etsy determines are related to yours, and your access to the Services if it has reason to believe that you, your Content or your use of the Services violate the Terms. If it does, the Terms say you have no contractual or legal right to keep using the Services, for example to sell or buy on Etsy's websites or mobile apps. Generally Etsy will notify you of a termination or suspension, unless you have repeatedly violated the Terms or Etsy has legal or regulatory reasons that prevent it from notifying you.

Supporting quotations

We may terminate or suspend your account (and any accounts Etsy determines are related to your account) and your access to the Services should we have reason to believe you, your Content, or your use of the Services violate our Terms.

If we do so, it’s important to understand that you don’t have a contractual or legal right to continue to use our Services, for example, to sell or buy on our websites or mobile apps.

Generally, Etsy will notify you that your account has been terminated or suspended, unless you’ve repeatedly violated our Terms or we have legal or regulatory reasons preventing us from notifying you.

Qualifications & exceptions

• The trigger is Etsy having reason to believe you, your Content or your use of the Services violate the Terms.
• Notice is the general practice; it is not given where you have repeatedly violated the Terms or where legal or regulatory reasons prevent notice.
• Related accounts can also be affected, as Etsy determines.

Not stated here

• The Terms do not say how Etsy determines that accounts are "related" or what review process precedes a termination; Section 4 says an account is needed to appeal an Etsy action.

Retention & Deletion · Company practice

If you or Etsy terminate your account, you may lose information, including Your Content

When an account is terminated, whether by you or by Etsy, you may lose any information associated with the account, including Your Content. This sits alongside the statement that terminating will not affect the availability of some of Your Content; the Terms do not reconcile the two or say what is kept.

Supporting quotations

If you or Etsy terminate your account, you may lose any information associated with your account, including Your Content.

Qualifications & exceptions

• Applies whether you or Etsy terminates the account.
• Stated as something that "may" happen.

Not stated here

• The Terms do not say what Etsy keeps or deletes after termination or for how long; the Privacy Policy is not supplied.

Account & Service Control · Permission or license

Etsy can change, suspend or discontinue Services at any time and is not liable for the effect on your income

Etsy reserves the right to change, suspend or discontinue any of the Services for you or for any or all users, at any time and for any reason, including reasons laid out in Etsy's policies under the Terms. Etsy says it will not be liable to you for the effect that changes to the Services may have on you, including your income or your ability to generate revenue through the Services.

Supporting quotations

Etsy reserves the right to change, suspend, or discontinue any of the Services for you, any or all users, at any time, for any reason, including those laid out in Etsy’s policies under these Terms of Use. We will not be liable to you for the effect that any changes to the Services may have on you, including your income or your ability to generate revenue through the Services.

Qualifications & exceptions

• Applies to any Service, for you or any or all users, at any time and for any reason.
• The exclusion of liability is for the effect of changes to the Services, including on income or revenue.

Legal Rights & Agreement Rules · Company practice

The Terms keep applying after your access or use ends

The Terms remain in effect even after your access to the Service is terminated or your use of the Service ends.

Supporting quotations

The Terms will remain in effect even after your access to the Service is terminated, or your use of the Service ends.

Not stated here

• The Terms do not list which parts continue to matter after access ends.

Legal Rights & Agreement Rules · Restriction or exception

Etsy does not make or inspect items sold, gives no warranties about them, and you release it from claims about them

The Terms say Etsy does not manufacture, store or inspect the items sold through the Services. Items are produced, listed and sold directly by independent sellers, so Etsy says it cannot and does not make warranties about their quality, safety, authenticity or legality. Any legal claim related to an item you purchase must be brought directly against the seller. You release Etsy from any claims related to items sold through the Services, including for defective items, seller misrepresentations, or items that caused physical injury such as product liability claims.

Supporting quotations

You understand that Etsy does not manufacture, store, or inspect any of the items sold through our Services. We provide the venue; the items in our marketplaces are produced, listed, and sold directly by independent sellers, so Etsy cannot and does not make any warranties about their quality, safety, authenticity, or their legality. Any legal claim related to an item you purchase must be brought directly against the seller of the item.

You release Etsy from any claims related to items sold through our Services, including for defective items, misrepresentations by sellers, or items that caused physical injury (like product liability claims).

Qualifications & exceptions

• Applies to items you purchase through the Services.
• The release names defective items, misrepresentations by sellers and physical injury (product liability) as included claims.

Not stated here

• The Terms do not say how this release interacts with the Etsy Purchase Protection Program, which Section 8's liability cap mentions but this document does not describe.

Content & IP Rights · Restriction or exception

Etsy is not responsible for other users' content, and you release it from liability relating to that content

You may come across materials you find offensive or inappropriate. Etsy makes no representations about content users post, and says it is not responsible for the accuracy, copyright compliance, legality or decency of user content you access through the Services. You release Etsy from all liability relating to that content.

Supporting quotations

We make no representations concerning any content posted by users through the Services. Etsy is not responsible for the accuracy, copyright compliance, legality, or decency of content posted by users that you accessed through the Services. You release us from all liability relating to that content.

Legal Rights & Agreement Rules · Restriction or exception

Etsy does not screen users beyond legal and compliance needs, and you release it from liability for your interactions

You may interact with other individuals through the Services, online or in person. Etsy says it does not screen users other than to meet certain compliance and legal obligations, and you release Etsy from all liability relating to your interactions with other users. The Terms urge caution and good judgment, especially when meeting someone in person, and link to a safety Help article.

Supporting quotations

you understand that we do not screen users of our Services other than to meet certain compliance and legal obligations, and you release us from all liability relating to your interactions with other users.

Please be careful and exercise caution and good judgment in all interactions with others, especially if you are meeting someone in person.

Qualifications & exceptions

• Etsy's screening is limited to what it needs for certain compliance and legal obligations.

Not stated here

• The personal-safety article is linked, not supplied.

Linking & Identification · Restriction or exception

Third-party sites and services are used at your own risk under their own terms

The Services may link to third-party websites or services that Etsy does not own or control, and you may need a third party's product or service, such as a compatible mobile device, to use some Services. When you access those third-party services, the Terms say you do so at your own risk. Third parties may require you to accept their own terms, and Etsy says it is not a party to those agreements.

Supporting quotations

Our Services may contain links to third-party websites or services that we don’t own or control (for example, links to Facebook, Twitter, and Pinterest). You may also need to use a third party’s product or service in order to use some of our Services (like a compatible mobile device to use our mobile apps). When you access these third-party services, you do so at your own risk. The third parties may require you to accept their own terms of use. Etsy is not a party to those agreements; they are solely between you and the third party.

Charges & Financial Obligations · Restriction or exception

Etsy runs its promotions at its sole discretion and is not responsible for sellers' promotions

Etsy's special offers or promotions are managed by Etsy in its sole discretion, and redeeming or participating in them is subject to that discretion. Etsy says it is not responsible for special offers or promotions provided by sellers.

Supporting quotations

Etsy special offers or promotions are managed by Etsy in its sole discretion and redemption of and participation in such offers or promotions are subject to Etsy's sole discretion. Etsy is not responsible for special offers or promotions provided by sellers.

Legal Rights & Agreement Rules · Restriction or exception

The Services are provided "as is" and "as available" without warranties

The Terms say the Services are provided "as is" and "as available" without any kind of warranty, express or implied. Etsy expressly disclaims warranties of title, non-infringement, merchantability and fitness for a particular purpose, and any warranties implied by course of performance, course of dealing or usage of trade.

Supporting quotations

YOU UNDERSTAND THAT OUR SERVICES ARE PROVIDED “AS IS” AND "AS AVAILABLE" WITHOUT ANY KIND OF WARRANTY (EXPRESS OR IMPLIED). WE ARE EXPRESSLY DISCLAIMING ANY WARRANTIES OF TITLE, NON-INFRINGEMENT, MERCHANTABILITY, AND FITNESS FOR A PARTICULAR PURPOSE, AS WELL AS ANY WARRANTIES IMPLIED BY A COURSE OF PERFORMANCE, COURSE OF DEALING, OR USAGE OF TRADE.

Security & Safeguards · Restriction or exception

Etsy does not guarantee security, availability, error correction, freedom from viruses or results

Etsy does not guarantee that the Services will be secure or available at any particular time or location, that defects or errors will be corrected, that the Services will be free of viruses or other harmful materials, or that the results of using the Services will meet your expectations. You use the Services solely at your own risk. The Terms add that some jurisdictions do not allow limits on implied warranties, so these limits may not apply to you.

Supporting quotations

WE DO NOT GUARANTEE THAT: (I) THE SERVICES WILL BE SECURE OR AVAILABLE AT ANY PARTICULAR TIME OR LOCATION; (II) ANY DEFECTS OR ERRORS WILL BE CORRECTED; (III) THE SERVICES WILL BE FREE OF VIRUSES OR OTHER HARMFUL MATERIALS; OR (IV) THE RESULTS OF USING THE SERVICES WILL MEET YOUR EXPECTATIONS. YOU USE THE SERVICES SOLELY AT YOUR OWN RISK. SOME JURISDICTIONS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES, SO THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.

Qualifications & exceptions

• Some jurisdictions do not allow limits on implied warranties, so the limits may not apply to you.

Legal Rights & Agreement Rules · Restriction or exception

Etsy's liability to you is capped, and certain kinds of damages are excluded

To the fullest extent permitted by law, the Terms say Etsy (including its officers, directors, employees, agents, subsidiaries, partners and affiliates) is not liable to you for lost profits or revenues, or for consequential, incidental, indirect, special or punitive damages arising out of or in connection with the Services or the Terms. Etsy's total liability for any damages is capped at the greater of three amounts: $100; any amounts due under the Etsy Purchase Protection Program, up to the price you paid for an item sold by a third party on Etsy (including any applicable sales tax) and its original shipping costs; or the amount you paid Etsy in fees in the 12 months before the action giving rise to the liability. The Terms add that some jurisdictions do not allow limits on incidental or consequential damages, so these limits may not apply to you.

Supporting quotations

TO THE FULLEST EXTENT PERMITTED BY LAW, NEITHER ETSY (INCLUDING ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, SUBSIDIARIES, PARTNERS, OR AFFILIATES) SHALL BE LIABLE TO YOU FOR ANY LOST PROFITS OR REVENUES, OR FOR ANY CONSEQUENTIAL, INCIDENTAL, INDIRECT, SPECIAL, OR PUNITIVE DAMAGES ARISING OUT OF OR IN CONNECTION WITH THE SERVICES OR THESE TERMS.

IN NO EVENT SHALL ETSY’S AGGREGATE LIABILITY FOR ANY DAMAGES EXCEED THE GREATER OF: (A) $100, (B) ANY AMOUNTS DUE UNDER THE ETSY PURCHASE PROTECTION PROGRAM UP TO THE PRICE YOU PAID FOR AN ITEM SOLD BY A THIRD PARTY ON ETSY (INCLUDING ANY APPLICABLE SALES TAX) AND ITS ORIGINAL SHIPPING COSTS, OR (C) THE AMOUNT YOU PAID ETSY IN FEES IN THE PAST 12 MONTHS PRIOR TO ANY ACTION GIVING RISE TO THE LIABILITY.

SOME JURISDICTIONS DO NOT ALLOW LIMITATIONS ON INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.

Qualifications & exceptions

• Applies to the fullest extent permitted by law.
• The cap is the greatest of three figures: $100, Purchase Protection amounts (limited to the item price paid plus sales tax and original shipping), or fees paid to Etsy in the past 12 months.
• Some jurisdictions do not allow limits on incidental or consequential damages, so these limits may not apply to you.

Not stated here

• The Etsy Purchase Protection Program is not described in this document, so when amounts are "due" under it is not known from this source.

Legal Rights & Agreement Rules · Restriction or exception

You agree to defend and indemnify Etsy if it faces claims because of what you did, and Etsy controls its defense

If Etsy is sued or receives a claim, notice, inquiry or demand because of something you did or failed to do, you agree to defend and indemnify Etsy. That includes defending, reimbursing and compensating Etsy and holding it and its employees, officers, directors, agents, subsidiaries and affiliates harmless from any allegation, claim, demand, lawsuit, loss, liability or expense of any kind, including reasonable attorneys' fees, that arises from your actions, your use or misuse of the Services, your breach of the Terms, items you buy or sell through the Services, or your actual or alleged violation of any law or third party's rights. Etsy reserves the right to handle its legal defense however it sees fit, even while you are indemnifying it, and you agree to cooperate.

Supporting quotations

if Etsy gets sued or receives a claim, notice, inquiry or demand because of something that you did (or failed to do), you agree to defend and indemnify us. That means, without limitation, you’ll defend, reimburse, compensate, and hold Etsy (including any of our employees, officers, directors, agents, subsidiaries, and affiliates) harmless from any allegation, claim, demand, lawsuit, loss, liability, or expense of any kind (including reasonable attorneys’ fees) that arises from your actions, your use (or misuse) of our Services, your breach of the Terms, items you buy or sell through the Services, and/or your actual or alleged violation of any law or any third party’s rights.

We reserve the right to handle our legal defense however we see fit, even if you are indemnifying us, in which case you agree to cooperate with us so we can execute our strategy.

Qualifications & exceptions

• Triggered by Etsy being sued or receiving a claim, notice, inquiry or demand because of something you did or failed to do.
• Covers items you buy or sell through the Services, and actual or alleged violations of law or third-party rights.

Not stated here

• The Terms do not set a limit on the amount of the indemnity.

Account & Service Control · Procedure

For disputes with other users, Etsy encourages talking first and offers a case system but no obligation to resolve

If you have a dispute with another user or a third party, Etsy encourages you to contact them and try to resolve it amicably. Buyers and sellers who cannot resolve a dispute about a transaction on Etsy's websites or mobile apps may take part in the case system with a registered account. In its sole discretion Etsy will attempt to help resolve disputes in good faith, but it will not make judgments or determinations about legal issues or claims, and it has no obligation to resolve or assist in resolving any disputes.

Supporting quotations

If you find yourself in a dispute with another user of Etsy’s Services or a third party, we encourage you to contact the other party and try to resolve the dispute amicably.

Buyers and sellers who are unable to resolve a dispute related to a transaction on our websites or mobile apps may participate in our case system with a registered account.

In our sole discretion, Etsy will attempt to help you resolve disputes in good faith, but we will not make judgments or determinations regarding legal issues or claims. Etsy has no obligation to resolve, or to assist in resolving, any disputes.

Qualifications & exceptions

• The case system is for disputes related to a transaction on Etsy's websites or mobile apps and requires a registered account.
• Etsy's help is at its sole discretion, and it states it has no obligation to resolve or assist.

Not stated here

• How the case system works is described in a linked Help article that is not supplied.

Legal Rights & Agreement Rules · Restriction or exception

You release Etsy from claims arising out of disputes with other users or third parties

You release Etsy from any claims, demands and damages arising out of disputes with other users or third parties. Section 8 contains related releases for items you purchase, content you access and your interactions with other users.

Supporting quotations

You release Etsy from any claims, demands, and damages arising out of disputes with other users or third parties.

Legal Rights & Agreement Rules · Restriction or exception

Section 11 arbitration covers users in North or South America and starts with good-faith talks

Section 11, called the Arbitration Agreement, applies only if you are a user in North or South America, and applies to the fullest extent allowable by law. It opens by saying that if you are upset with Etsy you should let Etsy know and the two sides will work together in good faith. If that fails, you and Etsy, including Etsy's employees, officers, directors, agents, subsidiaries and affiliates, agree to submit disputes exclusively to binding individual arbitration, with no court or jury, except in the limited circumstances described in the section. A new user can opt out within 30 days of first accepting the Terms.

Supporting quotations

If you’re upset with us, let us know, and we’ll work together in good faith to resolve your issue. But if we can’t work it out, then you and Etsy (including our employees, officers, directors, agents, subsidiaries, and affiliates) agree to submit our disputes exclusively to binding individual arbitration, and we won’t sue each other in court before a judge or jury, except in the limited circumstances described below.

This Section 11 (which we’ll also refer to as the “Arbitration Agreement” or “Agreement”) applies only if you are a user in North or South America, and applies to the fullest extent allowable by law.

Please read this Section carefully, as it affects your rights.

If you are a new user of our Services, you can opt out of this Arbitration Agreement (excluding Section 11.I) within 30 days after you first accept the Terms.

Qualifications & exceptions

• Applies only to users in North or South America, and to the fullest extent allowable by law.
• Etsy's employees, officers, directors, agents, subsidiaries and affiliates are included among the parties that agree to arbitrate.
• The opt-out is described for new users within 30 days after first accepting the Terms.

Not stated here

• The section says it applies to "a user in North or South America" and does not define how a user's location is determined.

Legal Rights & Agreement Rules · Restriction or exception

Nearly all claims about Etsy, including older disputes, must be arbitrated, with two court exceptions

You and Etsy agree to mandatory individual arbitration for all claims arising from or relating to the Services, these and earlier versions of the Terms, any products, data or content bought, sold, offered, accessed, displayed, transmitted or listed through the Services, and actions or statements by Etsy or its users. The scope includes disputes that arose before the effective date of these Terms. Each side may (1) bring qualifying individual claims in small claims court as long as they stay there, and (2) seek an injunction in court for infringement or misuse of intellectual property rights such as trademarks, copyrights and patents. All other disputes must be arbitrated, so you and Etsy each give up the right to sue in court and to a court or jury trial. For claims that are not subject to arbitration, Section 11.I requires litigation in state or federal court in New York County, New York, except that small claims may be filed in the county where you live.

Supporting quotations

You and Etsy agree to mandatory individual arbitration for all claims arising from or relating to the Services, these and prior versions of the Terms, any products, data, or content bought, sold, offered, accessed, displayed, transmitted, or listed through the Services, and actions or statements by Etsy or its users, in each case including disputes that arose before the effective date of these Terms (each, a “Dispute”).

The exception is that we each may (1) bring qualifying individual claims in “small claims” court, so long as those claims remain in small claims court; and (2) seek injunctive relief in court for infringement or misuse of intellectual property rights (like trademarks, copyrights, and patents). All other Disputes must be arbitrated, which means you and Etsy are each waiving your right to sue in court and have a court or jury trial.

if there are claims between you and Etsy that aren’t subject to arbitration, you and Etsy each agree to litigate those claims exclusively in state or federal court in New York County, New York, and to submit to the personal jurisdiction of those courts. The exception is if you file in small claims court–you can do that in the county of your residence.

Qualifications & exceptions

• Covers disputes that arose before these Terms took effect, and claims relating to prior versions of the Terms.
• The two exceptions are limited: small claims only while the claim stays in small claims court, and court injunctions only for infringement or misuse of intellectual property rights.
• Applies to users in North or South America who have not opted out.

Legal Rights & Agreement Rules · Restriction or exception

Claims can be brought only individually, not as a class, representative or collective action

You and Etsy agree that each may bring claims against the other only on an individual basis, not on a class, representative or collective basis, and each waives any right to bring such claims. Each side may seek only individualized relief, and disputes between you and Etsy cannot be arbitrated or consolidated with those of any other person or entity, except through the batch arbitration process in Section 11.F. If a final decision, after all appeals, finds any part of this waiver unenforceable as to a particular claim or request for relief, such as public injunctive relief, only that claim or request is severed from arbitration and may be litigated in court, but only after the arbitrator issues an award on the arbitrable claims and remedies. Batch arbitration applies when 25 or more claimants with similar claims and the same or coordinated counsel file within a 90-day period.

Supporting quotations

You and Etsy agree that each of us may bring claims against the other only on an individual basis, and not on a class, representative, or collective basis (and we each waive any right we have to bring such claims). We each may only seek or obtain individualized relief, and, except as provided in Section 11.F (Batch Arbitration), disputes between us cannot be arbitrated or consolidated with those of any other person or entity.

If there is a final decision (after exhaustion of all appeals) that any part of this Section 11.B is unenforceable as to a particular claim or request for relief (e.g., public injunctive relief), then solely that particular claim or request for relief shall be severed from the arbitration and may be litigated in court (but only after the arbitrator issues an award on the arbitrable claims and remedies).

if within a 90-day period, 25 or more claimants submit Notices of Dispute or file arbitrations raising similar claims (i.e., with the same or similar facts or events and legal issues) and are represented by the same or coordinated counsel, the disputes must be arbitrated in batches of up to 100 claimants each (“Batch”).

Qualifications & exceptions

• Batch arbitration under Section 11.F is the stated exception to the rule against consolidation.
• Severance applies only to a particular claim or request for relief found unenforceable after final decision and exhaustion of appeals, and that claim is heard in court only after the arbitrator's award.

Legal Rights & Agreement Rules · Procedure

Before arbitration, send a Notice of Dispute and allow 60 days for informal resolution

Before filing an arbitration, you and Etsy will try in good faith to resolve any Dispute informally. To start, you must send an individualized written Notice of Dispute to disputeresolution@etsy.com with your name, phone number, account email address, username and shop name (if applicable), and a description of the Dispute and how you would like it resolved. If Etsy has a Dispute with you, it sends a Notice of Dispute with the same information to your account email address. Once a complete Notice of Dispute is received, the recipient has 60 days to investigate. If either side asks for a settlement conference in that period, both must cooperate to schedule it by phone or videoconference; each will personally participate and can bring counsel, but the conference must be individualized. The statute of limitations for the claims in the Notice is tolled from the date it is received until the later of 60 days or completion of a timely requested settlement conference (the Informal Resolution Period). An arbitration cannot be filed until that period ends, and a court can enjoin the filing or pursuit of an arbitration that breaches this section. A court, not the arbitrator, decides whether a party complied with this informal process.

Supporting quotations

Before filing an arbitration, you and Etsy will try in good faith to resolve any Dispute informally. To start the dispute process, you must send an individualized written notice (“Notice of Dispute”) to disputeresolution@etsy.com that includes (1) your name, phone number, the email address for your account, username and shop name (if applicable), and (2) a description of the Dispute and how you’d like it resolved. If Etsy has a Dispute with you, we will send a Notice of Dispute with the same information to the email address for your account.

Once a complete Notice of Dispute has been received, the recipient has 60 days to investigate the claims. If either side requests a settlement conference during this period, then you and Etsy must cooperate to schedule that meeting by phone or videoconference. You and Etsy each will personally participate and can each bring counsel, but the conference must be individualized, even if the same firm(s) represent multiple parties.

For the claims in the Notice of Dispute, any statute of limitations will be tolled from the date the notice is received until the later of (i) 60 days, or (ii) after a timely requested settlement conference is completed (“Informal Resolution Period”). An arbitration cannot be filed until the Informal Resolution Period has ended, and a court can enjoin the filing or prosecution of an arbitration in breach of this Section.

a court has exclusive authority to decide issues related to the arbitrability of a dispute, the enforceability of any part of this Section 11 (Arbitration and Dispute Resolution Agreement (North and South America)), and either party’s compliance with Section 11.C (Informal Dispute Resolution).

Qualifications & exceptions

• The 60 days run only from receipt of a complete Notice of Dispute.
• Tolling of the statute of limitations lasts until the later of 60 days or the completion of a timely requested settlement conference.
• Etsy's own Notice of Dispute goes to the email address for your account.

Legal Rights & Agreement Rules · Procedure

Arbitration starts with a demand filed with the AAA and served on Etsy by mail

To start arbitration, you or Etsy must file an arbitration demand with the American Arbitration Association (AAA). You must serve Etsy with the demand by mail to Etsy, Inc. c/o United Agent Group Inc., 1521 Concord Pike, Suite 201, Wilmington, DE 19803. If Etsy has a dispute with you, it sends its arbitration demand to the email address for your account. If the AAA cannot or will not administer the arbitration under Section 11, you and Etsy will select another provider, and if you cannot agree, a court will choose the provider.

Supporting quotations

To initiate arbitration, either you or we must file an arbitration demand with the American Arbitration Association (“AAA”). You must serve Etsy with any arbitration demand by mail to: Etsy, Inc. c/o United Agent Group Inc., 1521 Concord Pike, Suite 201, Wilmington, DE 19803. If Etsy has a dispute with you, we will send an arbitration demand to the email address for your account. If the AAA cannot or will not administer the arbitration in accordance with Section 11, you and we will select another provider (and if we can’t agree, a court will choose the provider).

Qualifications & exceptions

• Your service on Etsy is by mail to the listed address; Etsy's service on you is by email to your account address.
• The alternate-provider rule applies only if the AAA cannot or will not administer the arbitration under Section 11.

Legal Rights & Agreement Rules · Procedure

Arbitration is in English before one arbitrator, usually on documents or by videoconference

The arbitration will be conducted in English by a single arbitrator. Unless the parties agree otherwise or the arbitrator orders otherwise, an amount in dispute under $25,000 is handled as a documents-only arbitration with no in-person or telephone hearing, and an amount of $25,000 or more is held by videoconference with no in-person hearing. If an in-person hearing is required, it will be held in the county where you live for US residents, in New York County, New York for non-US residents, or where the arbitrator decides in the case of Batch Arbitration.

Supporting quotations

The arbitration will be conducted in the English language by a single arbitrator. Unless otherwise agreed by the parties or ordered by the arbitrator, (i) if the amount in dispute is less than $25,000, the arbitration will be conducted as a documents-only arbitration (i.e., there will be no in-person or telephonic hearing); and (ii) if the amount in dispute is $25,000 or more, the arbitration will be held by videoconference (i.e., there will be no in-person hearing). If an in-person hearing is required, it will be held in the county where you live (for US residents), New York County, New York (for non-US residents), or as determined by the arbitrator (in the case of Batch Arbitration).

Qualifications & exceptions

• The documents-only and videoconference defaults can be changed by the parties' agreement or the arbitrator's order.
• The in-person hearing location depends on whether you are a US resident, a non-US resident, or part of a Batch Arbitration.

Legal Rights & Agreement Rules · Procedure

AAA Consumer Rules apply, or Commercial Rules for business users with claims over $75,000

The arbitration is decided under the American Arbitration Association's Consumer Arbitration Rules, as modified by the Arbitration Agreement. If you are using the Services as a business, such as a seller or developer, and either your or Etsy's claims exceed $75,000, the AAA's Commercial Arbitration Rules apply instead, again as modified by the agreement. As in court, the arbitrator must apply governing law, counsel must comply with Federal Rule of Civil Procedure 11(b), and the arbitrator may impose sanctions available under the AAA rules, Rule 11 or other applicable law. The arbitrator must also enforce statutes of limitations and other time-based defenses, offers of judgment or compromise, and fee-shifting rules the same way a court would.

Supporting quotations

The arbitration will be decided under AAA’s [Consumer Arbitration Rules](https://adr.org/sites/default/files/Consumer%2520Rules.pdf), as modified by this Agreement.

But if you are using the Services as a business (e.g., a seller or developer) and either your or Etsy’s claims exceed $75,000, the AAA’s [Commercial Arbitration Rules](https://www.adr.org/sites/default/files/Commercial_Rules_Web.pdf) will apply, as modified by this Agreement.

As in court, the arbitrator shall apply governing law and any counsel must comply with Federal Rule of Civil Procedure 11(b); and the arbitrator may impose any sanctions available under the AAA Rules, Rule 11, or other applicable law. The arbitrator also shall enforce statutes of limitations and other time-based defenses, offers of judgment/compromise, and fee-shifting rules in the same way as a court would.

Qualifications & exceptions

• The Commercial Rules apply only if you are using the Services as a business and either side's claims exceed $75,000.
• Both sets of AAA rules apply "as modified by this Agreement", so Section 11 controls where it differs.

Not stated here

• The AAA rules are linked, not supplied, so their content is not known from this document.

Legal Rights & Agreement Rules · Restriction or exception

The arbitrator decides most issues, a court decides some threshold issues, and the award is final

The arbitrator has exclusive authority to resolve all issues, except that a court has exclusive authority to decide whether a dispute is arbitrable, whether any part of Section 11 is enforceable, and whether a party complied with the Section 11.C informal dispute process. Except in Batch Arbitration, the arbitrator can award damages and other relief only for the individual claimant and only as needed for that claimant's individual claims. The arbitrator is not bound by decisions in other arbitrations. The award is final and binding on you and Etsy, and judgment on it may be entered in any court with jurisdiction.

Supporting quotations

The arbitrator will have exclusive authority to resolve all issues, except that a court has exclusive authority to decide issues related to the arbitrability of a dispute, the enforceability of any part of this Section 11 (Arbitration and Dispute Resolution Agreement (North and South America)), and either party’s compliance with Section 11.C (Informal Dispute Resolution).

Except as provided in Section 11.F (Batch Arbitration), the arbitrator can award damages and other relief only in favor of the individual claimant, and only to the extent necessary to provide relief warranted by the claimant’s individual claim(s). The arbitrator will not be bound by decisions reached in other arbitrations. The arbitrator’s award is final and binding on you and Etsy. Judgment on the award may be entered in any court with jurisdiction.

Qualifications & exceptions

• The court-decides list is limited to arbitrability, enforceability of Section 11 and compliance with Section 11.C.
• The individual-relief limit has an exception for Batch Arbitration.

Charges & Financial Obligations · Company commitment

Arbitration fees follow AAA rules, and Etsy will cover a consumer's share above court costs

Payment of filing, case-management, administrative, hearing and arbitrator fees is governed by the AAA's rules and fee schedules, unless the Arbitration Agreement says otherwise. If you are using the Services as a consumer and your share of the fees is more than you would pay in court, you can tell Etsy and Etsy will pay the difference on your behalf.

Supporting quotations

Payment of all filing, case-management, administrative, hearing, and arbitrator fees (“Arbitration Fees”) will be governed by the AAA’s rules and fee schedules, unless otherwise stated in this Arbitration Agreement. If you are using the Services as a consumer and your share of Arbitration Fees is more than you’d otherwise pay in court, let us know, and Etsy will pay the difference on your behalf.

Qualifications & exceptions

• The difference payment applies if you are using the Services as a consumer and you let Etsy know.

Not stated here

• The AAA fee schedules are not supplied, so the actual fee amounts are not known from this document.
• The Terms do not say what proof or process is needed when you "let us know".

Legal Rights & Agreement Rules · Restriction or exception

When 25 or more similar claims arrive together, they are arbitrated in batches of up to 100

If, within a 90-day period, 25 or more claimants submit Notices of Dispute or file arbitrations raising similar claims and are represented by the same or coordinated counsel, the disputes must be arbitrated in batches of up to 100 claimants each. On notice from either side, the AAA groups the claimants into one batch if there are 25 to 100, or batches of 100 with a smaller final batch if there are more than 100. Each batch is resolved as a single consolidated arbitration with one arbitrator appointed by the AAA, one set of arbitration fees and one hearing (if any) by videoconference or at a place the arbitrator decides. The parties agree to cooperate in good faith, the AAA Mass Arbitration Supplementary Rules apply except as the section provides, and challenges to AAA administrative determinations are heard by a single process arbitrator. If the batch process is held unenforceable for a particular claimant or batch, it is severed and those parties arbitrate individually.

Supporting quotations

F. Batch Arbitration. To ensure efficient resolution, if within a 90-day period, 25 or more claimants submit Notices of Dispute or file arbitrations raising similar claims (i.e., with the same or similar facts or events and legal issues) and are represented by the same or coordinated counsel, the disputes must be arbitrated in batches of up to 100 claimants each (“Batch”).

Specifically, upon notice from either side, the AAA shall group the claimants into: (1) a single Batch (if there are 25-100 claimants), or (2) Batches of 100 claimants each, with a smaller, final Batch consisting of any remaining claimants (if there are more than 100 claimants). The AAA shall thereafter provide for the resolution of each Batch as a single consolidated arbitration with a single arbitrator appointed by the AAA, one set of Arbitration Fees, and one hearing (if any) per Batch to be held by videoconference (or in a place decided by the arbitrator).

The parties will cooperate in good faith to implement this process and minimize the time and costs of arbitration, and agree that the AAA Mass Arbitration Supplementary Rules shall apply, except as provided in this Section. Any challenges to administrative determinations by AAA shall be heard by a single process arbitrator. If this Section 11.F is deemed unenforceable as to a particular claimant or Batch, then it shall be severed as to that claimant or Batch, and those parties shall arbitrate in individual proceedings.

Qualifications & exceptions

• Triggered only by 25 or more claimants with similar claims, within a 90-day period, represented by the same or coordinated counsel.
• Batches hold up to 100 claimants each; a smaller final batch holds the remainder.
• If the batch rule is unenforceable for a claimant or batch, that claimant or batch arbitrates individually.

Legal Rights & Agreement Rules · User right or choice

New users can opt out of arbitration within 30 days by email; the New York forum rule still applies

If you are a new user, you can opt out of the Arbitration Agreement, other than Section 11.I, within 30 days after you first accept the Terms. To opt out, you must send a timely email to arbitrationoptout@etsy.com with your name, the email address for your account, your username and your shop name (if applicable), and a request to opt out. If you validly opt out, neither you nor Etsy is required to arbitrate as a result of this or any prior version of the Arbitration Agreement, but the Terms and any other agreements otherwise still apply. If Etsy later updates the Terms, it will continue to respect your opt-out, but updates do not give a new opportunity to opt out. Section 11.I on choice of law and forum continues to apply even after a valid opt-out.

Supporting quotations

If you are a new user of our Services, you can opt out of this Arbitration Agreement (excluding Section 11.I) within 30 days after you first accept the Terms. To opt out, you must send a timely email to arbitrationoptout@etsy.com with your name, the email address for your account, your username and your shop name (if applicable), and a request to opt out of arbitration.

If you validly opt out, neither Etsy nor you will be required to arbitrate as a result of this (or any prior version of the) Arbitration Agreement, but the Terms (and any other agreements between us) will otherwise apply to you. If we update the Terms after you validly opt out, we will continue to respect your opt-out, but such updates do not provide a new opportunity to opt out of arbitration.

For clarity, this Section 11.I will continue to apply even if you validly opt out of arbitration under Section 11.G.

Qualifications & exceptions

• Available to a "new user" within 30 days after first accepting the Terms.
• Must be sent by timely email with the listed identifying details.
• Section 11.I is excluded from the opt-out and keeps applying.

Not stated here

• The Terms do not say whether a user who is not a new user has an opt-out window.
• The Terms do not say how Etsy confirms a valid opt-out.

Legal Rights & Agreement Rules · Procedure

Changes to the Arbitration Agreement take effect after 30 days' notice unless you reject them by email

Etsy will notify you of material changes to the Arbitration Agreement at least 30 days before they take effect. You may reject future changes by emailing arbitrationchanges@etsy.com within 30 days after you receive notice, including your name, account email address, username and shop name (if applicable). If you do not reject, you are bound by the change, and the modified Arbitration Agreement applies to all disputes between you and Etsy, including those that arose before the effective date, but excluding claims already pending in arbitration (or in court, if permitted) on that date. If you reject a change, you are bound by the most recent version of the Arbitration Agreement before the change you rejected.

Supporting quotations

Etsy will notify you of material changes to this Arbitration Agreement at least 30 days before they become effective. You may reject future changes to the Arbitration Agreement by emailing arbitrationchanges@etsy.com within 30 days after you receive notice, including your name, email address associated with your account, your username, and shop name (if applicable).

Otherwise, you’ll be bound by the change, and the modified Arbitration Agreement shall apply to all Disputes between you and Etsy, including those arising before the effective date of the changes, but excluding any claims pending in arbitration (or court, if permitted) as of the effective date. If you reject a change, you’ll be bound by the most recent version of the Arbitration Agreement before the change you rejected.

Qualifications & exceptions

• Notice is promised for material changes, at least 30 days before they become effective.
• Rejection must be by email within 30 days after you receive notice.
• Applies to disputes arising before the effective date, except claims already pending.

Legal Rights & Agreement Rules · Restriction or exception

Non-arbitrated claims by North and South America users go to New York courts under New York law, with a Canada variation

Section 11.I says claims between you and Etsy that are not subject to arbitration are litigated exclusively in state or federal court in New York County, New York, and both sides submit to those courts' personal jurisdiction. If you file in small claims court, you can do so in the county where you live. Except where the law prohibits it, the Terms are governed exclusively by New York law, without regard to conflict-of-law rules, and by US federal law including the Federal Arbitration Act. If you are based in Canada, you may instead bring non-arbitrable claims in the courts, and under the laws (including federal law), of either Quebec (if you are an individual or sole proprietor in Quebec) or Ontario. Section 11.I continues to apply even if you validly opt out of arbitration.

Supporting quotations

Etsy is based in New York, so if there are claims between you and Etsy that aren’t subject to arbitration, you and Etsy each agree to litigate those claims exclusively in state or federal court in New York County, New York, and to submit to the personal jurisdiction of those courts. The exception is if you file in small claims court–you can do that in the county of your residence. Except as prohibited by law, these Terms shall be governed exclusively by New York law, without regard to conflict-of-law rules, and U.S. federal law (including the Federal Arbitration Act).

However, if you are based in Canada, you may instead bring any non-arbitrable claims in the courts and under the laws (including federal law) of either Quebec (if you are an individual or sole proprietor in Quebec), or Ontario. For clarity, this Section 11.I will continue to apply even if you validly opt out of arbitration under Section 11.G.

applies only if you are a user in North or South America

you can opt out of this Arbitration Agreement (excluding Section 11.I) within 30 days after you first accept the Terms

The exception is that we each may (1) bring qualifying individual claims in “small claims” court, so long as those claims remain in small claims court; and (2) seek injunctive relief in court for infringement or misuse of intellectual property rights (like trademarks, copyrights, and patents).

Qualifications & exceptions

• Section 11 applies only to users in North or South America, so this rule is part of that section.
• Small claims court can be in your county of residence.
• New York law and the forum choice apply except as prohibited by law.
• The Canada alternative is Quebec for an individual or sole proprietor in Quebec, or Ontario.

Not stated here

• The Terms do not say which law or forum applies to users in North or South America who are outside the US and Canada beyond this section's general rule.

Legal Rights & Agreement Rules · Restriction or exception

Rest of world: Irish law and courts apply, with an Australian exception

Section 12 applies if your country of principal residence or establishment is within Europe (including the European Economic Area, Switzerland and the United Kingdom), Asia, Australia or Africa. Because the contract in those cases is with Etsy Ireland UC, you and Etsy agree that the Terms and any disputes are governed exclusively by Irish law and decided exclusively in the courts of Ireland, except to the extent prohibited by law. If you are based in Australia, the Terms and any disputes are instead governed by the laws and courts of Australia. The United Nations Convention on Contracts for the International Sale of Goods (CISG) is excluded.

Supporting quotations

This Section 12 applies if your country of principal residence or establishment is within Europe (including the European Economic Area, Switzerland, and the United Kingdom), Asia, Australia, or Africa. Because your contract is with Etsy Ireland UC, we each agree that the Terms and any disputes between us will be exclusively governed by Irish law, and exclusively decided in the courts of Ireland, except to the extent prohibited by law. However, if you are based in Australia, the Terms and any disputes will be governed by the laws and courts of Australia.

The application of the United Nations Convention on Contracts for the International Sale of Goods (CISG) is excluded.

Qualifications & exceptions

• Applies based on your country of principal residence or establishment.
• Irish law and courts apply except to the extent prohibited by law; Australia has its own law and courts.
• Consumer protections are addressed in the next card.

Legal Rights & Agreement Rules · User right or choice

Rest of world: individual consumers keep local consumer protections, and Etsy enforces against them only at home

If you use the Services as an individual consumer under Section 12, you may be entitled to invoke the mandatory consumer protection laws of your country of residence and/or to bring legal proceedings in the courts of that country. If Etsy needs to enforce its rights against you as an individual consumer, it says it will do so only in your country of residence.

Supporting quotations

If you are using the Services as an individual consumer, you may be entitled to invoke the mandatory consumer protection laws of your country of residence, and/or to bring legal proceedings in the courts of that country. If Etsy needs to enforce its rights against you as an individual consumer, we will do so only in your country of residence.

Qualifications & exceptions

• Applies to individual consumers under Section 12.
• Phrased as what you "may be entitled" to, not a guaranteed outcome.

Not stated here

• Which consumer laws apply is not stated and depends on the country of residence.

Legal Rights & Agreement Rules · Procedure

Rest of world: contact Support or use the informal process; EU sellers get a complaint system; mediation is available

Under Section 12, if a dispute arises Etsy encourages you to contact Etsy Support to seek a resolution and/or to follow the informal dispute resolution process in Section 11.C, which provides for good-faith informal resolution before any proceeding. For EU sellers, Etsy provides a complaint-handling system that is free of charge and easily accessible, and links to information about the EU Platform-to-Business (P2B) Regulation, how complaints are handled, and a way to raise a P2B concern or complaint. You or Etsy may also refer disputes to mediation before the Centre for Effective Dispute Resolution.

Supporting quotations

If a dispute arises between you and Etsy, we encourage you to contact [Etsy Support](https://help.etsy.com/hc/en-us/articles/115013375488-How-to-Contact-Etsy-Support?segment=shopping) to seek a resolution, and/or to follow the Informal Dispute Resolution process outlined in Section 11.C above.

For EU sellers, Etsy provides a complaint-handling system that is available free of charge and easily accessible.

You or Etsy also may refer disputes to mediation before the [Centre for Effective Dispute Resolution](https://www.cedr.com/mediation-services/schemes/platform-to-business-services).

Before filing an arbitration, you and Etsy will try in good faith to resolve any Dispute informally.

Qualifications & exceptions

• The complaint-handling system and P2B information are described for EU sellers.
• Mediation referral is stated as something either you or Etsy "may" do.

Not stated here

• Section 11.C is written for the arbitration process; the Terms do not say how its steps or deadlines would apply to a Section 12 user.
• The linked P2B, Support and mediation pages are not supplied.

Account & Service Control · User right or choice

Under the EU Digital Services Act you can appeal Etsy's content and account decisions directly with Etsy

For users covered by the EU Digital Services Act (DSA), if you disagree with a decision Etsy has taken on your content or account, or in response to a DSA notice, you may choose to appeal that decision directly with Etsy. You may also be entitled to engage with a certified out-of-court dispute settlement body. If such a body needs to contact Etsy, the Terms ask that it contact legal@etsy.com.

Supporting quotations

For users covered by the EU Digital Services Act, if you disagree with a decision that Etsy has taken on your content or account or in response to a DSA notice, you may choose to appeal such decisions directly with Etsy. You may also be entitled to engage with a [certified out-of-court dispute settlement body](https://digital-strategy.ec.europa.eu/en/policies/dsa-out-court-dispute-settlement). If any of the certified out-of-court dispute settlement bodies need to contact Etsy, we ask that you please contact legal@etsy.com.

Qualifications & exceptions

• Applies to users covered by the EU Digital Services Act.
• Phrased as a choice and as something you "may also be entitled" to.

Not stated here

• The Terms do not say who counts as a user "covered by" the DSA or what the appeal process involves.

Legal Rights & Agreement Rules · Company practice

Etsy can change the Terms; continued use after the effective date means you accept

Etsy may update the Terms from time to time, including by adding entirely new terms and deleting existing ones. If the changes are material, Etsy says it will let you know in advance by posting the changes through the Services and/or sending you an email or message. Your use of the Services after the effective date of the changes counts as acceptance of the updated Terms. If you do not agree with the changes, you may close your account. Changes to the Arbitration Agreement have their own notice and rejection process in Section 11.H.

Supporting quotations

We may update these Terms from time to time, including by adding entirely new terms and deleting existing terms. If the changes are material, we’ll let you know in advance by posting the changes through the Services and/or sending you an email or message about the changes. Your use of the Services after the effective date of the changes constitutes your acceptance of the updated Terms. If you do not agree with the changes, you may close your account.

Etsy will notify you of material changes to this Arbitration Agreement at least 30 days before they become effective.

Qualifications & exceptions

• Advance notice is promised only if the changes are material.
• Notice may be by posting through the Services and/or an email or message.
• Acceptance is by continued use after the effective date.

Not stated here

• The Terms do not state how far in advance material changes are announced (outside Section 11.H).

Legal Rights & Agreement Rules · Context

The Terms are the whole agreement, unenforceable parts are trimmed, and non-enforcement is not a waiver

The Terms, including all of the policies that make them up, supersede any other agreement between you and Etsy about the Services. Except as provided in Section 11, if any part of the Terms is found invalid or unenforceable, that part is limited to the minimum extent necessary and severed so the rest stays in full force. Etsy's failure to enforce any part of the Terms is not a waiver of its right to enforce that or any other part later.

Supporting quotations

The Terms, including all of the policies that make up the Terms, supersede any other agreement between you and Etsy regarding the Services. Except as provided in Section 11, if any part of the Terms is found to be invalid or unenforceable, that part will be limited to the minimum extent necessary and severed so that the Terms will otherwise remain in full force and effect. Our failure to enforce any part of the Terms is not a waiver of our right to later enforce that or any other part of the Terms.

Qualifications & exceptions

• Severability is subject to the "Except as provided in Section 11" carve-out; Section 11 has its own severance rules.

Legal Rights & Agreement Rules · Permission or license

Etsy may assign its rights and obligations under the Terms

Etsy states that it may assign any of its rights and obligations under the Terms. The Terms do not say whether you may assign yours, though Section 4 says accounts are generally not transferable.

Supporting quotations

We may assign any of our rights and obligations under the Terms.

Not stated here

• The Terms do not describe notice to you of an assignment or any limit on who Etsy may assign to.

Legal Rights & Agreement Rules · Procedure

Questions about the Terms go to legal@etsy.com

For questions about the Terms, the Terms give an email address, legal@etsy.com.

Supporting quotations

If you have any questions about the Terms, please email us at legal@etsy.com.

Legal Rights & Agreement Rules · Context

The Terms state they were last updated on Sep 30, 2026

The document ends with the statement "Last updated on Sep 30, 2026". This is the date the document gives itself; the Terms do not say when the changes took effect.

Supporting quotations

Last updated on Sep 30, 2026

Not stated here

• The Terms do not say whether Sep 30, 2026 is the effective date of this version or the date it was posted.