Using Eventbrite's Services means agreeing to these Terms and the policies they reference
By accessing or using Eventbrite's Services you agree to these Terms, and that creates a binding contract with Eventbrite covering the Services and how you use them. The Terms say they include Eventbrite's Privacy Policy and all other terms, policies and agreements referenced throughout the document, and that you accept them without modification. The introduction warns that the Terms contain important information about your legal rights, remedies and obligations, and tells you not to access or use the Services if you do not agree. The document shows a last-updated date of August 20, 2025.
Supporting quotations
Last updated: August 20, 2025
Please read these Terms of Service (“Terms”) carefully because they contain important information about your legal rights, remedies, and obligations.
By accessing or using Eventbrite's Services, you are agreeing to the terms and conditions of these Terms (which incorporate and include our [Privacy Policy](https://www.eventbrite.com/help/en-us/articles/460838/eventbrite-privacy-policy/) and all other terms, policies, and agreements referenced throughout these Terms), without modification, and entering into a binding contract with us that governs our Services and your use of the Services.
Do not access or use the Services if you do not agree to the terms and conditions of these Terms.
For an overview of Eventbrite’s various legal terms and policies
Qualifications & exceptions
Agreement happens by accessing or using the Services; there is no separate sign-up step described in this passage.
The Privacy Policy and the other referenced policies are part of the contract by reference, but their text is not part of this document.
Not stated here
The text of the linked Privacy Policy and of the other policies and agreements referenced throughout the Terms is not supplied here, so what they require is not explained.
The overview page of Eventbrite's other legal terms and policies is linked but not supplied.
Legal Rights & Agreement Rules · Restriction or exception
Disputes go to individual arbitration or small claims court, with a 30-day opt-out
The notice at the top warns that Section 9 contains a binding arbitration and class action waiver that may affect your legal rights. In general, disputes with Eventbrite are settled by binding arbitration, or in small claims court when the claim qualifies, and only on an individual basis, so class, consolidated and representative actions are waived by each party. Two exceptions are named: either side may bring an individual small claims case, and either side may go to court for enforcement, validity or theft, piracy or unauthorized-use claims about intellectual property. You can opt out of the arbitration and class waiver by emailing legal@eventbrite.com within 30 days of first using the Services or agreeing to the Terms, whichever is later, and if you opt out Eventbrite is not bound by them either. The detailed arbitration rules are explained in the cards for Section 9.
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SECTION 9 OF THESE TERMS OF SERVICE CONTAINS A BINDING ARBITRATION AND CLASS ACTION WAIVER THAT MAY AFFECT YOUR LEGAL RIGHTS
ANY DISPUTE OR CLAIM UNDER THESE TERMS OR WITH RESPECT TO THE SERVICES WILL BE SETTLED BY BINDING ARBITRATION OR IN SMALL CLAIMS COURT (TO THE EXTENT THE CLAIM QUALIFIES) AND WILL TAKE PLACE ON AN INDIVIDUAL BASIS ONLY
an action on an individual basis in small claims court (to the extent the applicable claim qualifies)
enforcement actions, validity determinations or claims relating to theft, piracy or unauthorized use of intellectual property in state or federal court in the U.S. Patent or Trademark Office to protect your or our Intellectual Property Rights
You have the right to opt out and not be bound by the arbitration or class action waiver provisions set forth above in this Section 9
The notice must be sent within thirty (30) days of your first use of the Services or your agreement to these Terms (whichever is later); otherwise, you will be bound to arbitrate disputes in accordance with the terms of these provisions.
Qualifications & exceptions
Small claims court is available only to the extent the claim qualifies there, and only on an individual basis.
Intellectual property exception: enforcement, validity determinations or claims about theft, piracy or unauthorized use of intellectual property; privacy and publicity rights are excluded from the defined Intellectual Property Rights.
Opt-out must be sent from the email address associated with you as a User, with 'ARBITRATION AND CLASS ACTION WAIVER OPT-OUT' in the subject line, within 30 days of first use or agreement (whichever is later); otherwise you are bound.
Charges & Financial Obligations · Context
Consumers paying by card in Singapore, Hong Kong or Mexico contract with a local affiliate for payment processing only
The payment-processing list continues beyond Europe, Australia and Canada. Consumers located in Singapore who submit a credit card for Eventbrite to process a purchase contract with Eventbrite Singapore Pte. Ltd., Consumers in Hong Kong with Eventbrite Hong Kong Limited, and Consumers in Mexico with Eventbrite Mexico Payment Processing S. DE R.L. DE C.V. In each case this is for purposes of Eventbrite Payment Processing only.
Supporting quotations
If you are a Consumer located in Singapore and submitting a credit card for Eventbrite to process your purchase, for purposes of Eventbrite Payment Processing only, you are contracting with Eventbrite Singapore Pte. Ltd.
If you are a Consumer located in Hong Kong and submitting a credit card for Eventbrite to process your purchase, for purposes of Eventbrite Payment Processing only, you are contracting with Eventbrite Hong Kong Limited
If you are a Consumer located in Mexico and submitting a credit card for Eventbrite to process your purchase, for purposes of Eventbrite Payment Processing only, you are contracting with Eventbrite Mexico Payment Processing S. DE R.L. DE C.V.
Qualifications & exceptions
Applies only to Consumers who submit a credit card for Eventbrite to process a purchase.
For purposes of Eventbrite Payment Processing only.
Not stated here
Eventbrite Payment Processing is defined in the Merchant Agreement, whose text is not supplied here.
Account & Service Control · Context
Other Services come from Eventbrite US or the Argentina or Brazil entity; moving can change who you contract with
Whatever entity you contract with for payment processing, all other Services are offered through Eventbrite US, or through the local entity for users covered by the Argentina or Brazil entities. If you change your place of residence, the Eventbrite company you contract with is determined by your new place of residence, from the date the change happens.
Supporting quotations
regardless of the entity you contract with for purposes of Eventbrite Payment Processing, all other Services are offered through either (i) Eventbrite US, or (ii) your local entity in the case of Eventbrite Argentina or Eventbrite Brazil.
If you change your place of residence, the Eventbrite company you contract with will be determined by your new place of residence as specified above from the date on which your place of residence changes.
Qualifications & exceptions
Payment-processing affiliates apply to payment processing only; they do not take over the rest of the Services.
The change takes effect from the date your place of residence changes.
Legal Rights & Agreement Rules · Restriction or exception
The Privacy Policy, Cookie Statement and Community Guidelines are part of the Terms
By agreeing to the Terms you acknowledge that you have read and agree to the Privacy Policy and the Cookie Statement, which apply to all Users and are incorporated by reference and part of the Terms. All Users must also follow Eventbrite's Community Guidelines, likewise incorporated by reference, which affect what content and conduct are permitted on the Services. The linked documents' text is not part of this agreement text.
Supporting quotations
By agreeing to these Terms, you acknowledge you have read and agree to the [Privacy Policy](https://www.eventbrite.com/help/en-us/articles/460838/eventbrite-privacy-policy/) and [Cookie Statement](https://www.eventbrite.com/help/en-us/articles/666792/eventbrite-cookie-policy/) applicable to all Users, which are incorporated by reference into, and are part of, these Terms.
All Users must abide by Eventbrite's [Community Guidelines](https://www.eventbrite.com/l/community-guidelines/) which are incorporated by reference into, and are part of, these Terms. Please read these carefully, as they affect what types of content and conduct are permitted when using the Services.
Qualifications & exceptions
Privacy Policy and Cookie Statement apply to all Users.
Community Guidelines apply to all Users.
Not stated here
The text of the Privacy Policy, Cookie Statement and Community Guidelines is not supplied, so what they permit or require is not explained.
Legal Rights & Agreement Rules · Restriction or exception
Organizers, Ads Service users and third parties may be bound by additional incorporated terms
Users may be bound by further terms that are incorporated by reference and part of the Terms. Organizers are covered by the Merchant Agreement and the Organizer Refund Policy Requirements. Anyone using the Eventbrite Ads Service is also covered by the Eventbrite Ads Guidelines. A third party interacting with the Services as neither an Organizer nor a Consumer 'might' be covered by the API Terms of Use and/or the Trademark and Copyright Policy. The text also tells you to watch for additional terms shown with certain Services, which will apply to you too.
Supporting quotations
Users may be bound by the following additional terms, which are incorporated by reference into, and are part of, these Terms:
If you are an Organizer, Eventbrite's [Merchant Agreement](https://www.eventbrite.com/help/en-us/articles/346993/eventbrite-merchant-agreement/) and [Organizer Refund Policy Requirements](https://www.eventbrite.com/help/en-us/articles/827759/eventbrites-organizer-refund-policy-requirements/) apply to you.
If you access or use the Eventbrite Ads Service, the [Eventbrite Ads Guidelines](https://www.eventbrite.com/l/ad-content-guidelines/) also apply to you.
If you are a third party interacting with our Services not as an Organizer or a Consumer, the [API Terms of Use](https://www.eventbrite.com/help/en-us/articles/833731/eventbrite-api-terms-of-use/) and/or [Trademark and Copyright Policy](https://www.eventbrite.com/help/en-us/articles/562130/eventbrite-trademark-copyright-policy/) might be applicable to you.
Please be on the lookout for additional terms and conditions displayed with certain Services that you may use from time to time, as those will also be applicable to you.
Qualifications & exceptions
Organizer terms apply if you are an Organizer.
Ads Guidelines apply if you access or use the Eventbrite Ads Service.
For third parties the API Terms of Use and Trademark and Copyright Policy 'might be applicable' (hedged in the source).
Additional terms displayed with certain Services also apply.
Not stated here
The Merchant Agreement, Organizer Refund Policy Requirements, Ads Guidelines, API Terms of Use, Trademark and Copyright Policy and any terms displayed with particular Services are not supplied, so what they require is not explained.
The source does not say which third parties the API Terms or the Trademark and Copyright Policy actually apply to.
Legal Rights & Agreement Rules · Context
These Terms also cover services not described in them unless a signed agreement says otherwise
Eventbrite may sometimes provide you with services that are not described in the Terms. Those services are also governed by these Terms, unless you and Eventbrite have entered into a separate signed agreement that expressly supersedes these Terms.
Supporting quotations
4. We may sometimes provide you with services that are not described in these Terms and unless we have entered into a separate, signed agreement that expressly supersedes these Terms, these Terms will apply to those services as well.
Qualifications & exceptions
Only a separate, signed agreement that expressly supersedes these Terms displaces them for such services.
Legal Rights & Agreement Rules · User right or choice
Using the Services for an employer or other entity binds that entity and its Affiliates
If you use the Services on behalf of an entity, such as your employer, you agree to the Terms on behalf of that entity and its Affiliates, and you represent that you have the authority to do so. In that case 'you' and 'your' refer to the entity as well as to you personally.
Supporting quotations
Using our Services on behalf of an entity will bind that entity to these Terms.
If you will be using the Services on behalf of an entity (such as on behalf of your employer), you agree to these Terms on behalf of that entity and its Affiliates and you represent that you have the authority to do so. In that case, "you" and "your" will refer to that entity as well as yourself.
Qualifications & exceptions
Applies when you use the Services on behalf of an entity.
You personally also remain covered by 'you'.
Not stated here
The text does not say what happens if you turn out not to have the authority you represent.
Account & Service Control · Context
Organizers, Consumers and third parties are all 'Users', and 'you' covers all of them
The Terms define an Organizer as an event creator using the Services to create events for Consumers, and a Consumer as anyone using the Services for any reason, including to consume information or attend events. Organizers, Consumers and third parties who access or use the Services are all called 'Users', 'you' or 'your', so a rule written for 'you' applies to all of them unless the text narrows it to one group. The Terms also say that 'including' means 'including, but not limited to', so lists introduced by 'including' are examples, not complete lists.
Supporting quotations
"Organizer" means an event creator using our Services to create events for Consumers.
“Consumers” means consumers using our Services for any reason, including to consume information and/or attend events.
Organizers, Consumers, and third parties accessing or using our Services are all referred to in these Terms collectively as "Users," "you," or "your."
As used in these Terms, “including” means “including, but not limited to.”
Qualifications & exceptions
'Consumers' is broad: it covers anyone using the Services for any reason, not only ticket buyers.
Later sections may address Organizers or Consumers separately; check which group a rule names.
Legal Rights & Agreement Rules · Context
'Services' covers Eventbrite's online sites, off-platform services and apps, plus Organizer Services
'Services' includes the Eventbrite Properties and the Organizer Services. Eventbrite Properties are Eventbrite's products, features and offerings available online (including Eventbrite.com and other Eventbrite properties), off platform (including entry management, sponsorship, and marketing or distribution services), and through mobile applications, webpages, application programming interfaces and subdomains. Because the Terms govern 'Services', these terms reach all of those channels. Organizer Services are defined in the Merchant Agreement, which this document points to but does not supply.
Supporting quotations
“Eventbrite Properties” means Eventbrite's products, features and offerings that are available:
A. online through various Eventbrite properties including Eventbrite.com ("Site(s)");
B. off platform, including entry management, sponsorship, and marketing or distribution services; and
C. through mobile applications, webpages, application programming interfaces, and subdomains ("Applications").
“Services” include the Eventbrite Properties and the Organizer Services
Qualifications & exceptions
Includes off-platform services such as entry management, sponsorship, and marketing or distribution services.
Not stated here
Organizer Services are defined in the Merchant Agreement, whose text is not supplied here, so their scope is not explained.
Legal Rights & Agreement Rules · Context
'Eventbrite' and 'we' include affiliates and their people, and your obligations bind your affiliates
When the Terms say 'Eventbrite', 'we', 'us' or 'our', they mean Eventbrite, Inc. together with its Affiliates and subsidiaries and each of their officers, directors, agents, partners and employees. An Affiliate is any person or entity that controls, is controlled by, or is under common control with the entity, as of the date you agree or later; control means owning or controlling more than 20% of the voting stock, or otherwise having the power to direct management and policies. The Terms also say that your obligations, duties, warranties, representations, releases and waivers are also those of your Affiliates, so a business user's commitments extend to its own affiliated entities.
Supporting quotations
An "Affiliate" of any entity means any person or entity that controls, is controlled by, or that is under common control with, such entity, whether as of the date of your agreement to these Terms or after.
"control" means ownership or control, directly or indirectly, of more than 20% of the outstanding voting stock of an entity or otherwise possessing the power to direct the management and policies of an entity
When these Terms use "Eventbrite," "we," "us," or "our," that refers to Eventbrite, Inc. and its Affiliates, an d subsidiaries, and each of its and their respective officers, directors, agents, partners, and employees.
Your obligations, duties, warranties, representations, releases, and waivers throughout these Terms are also the obligations, duties, warranties, representations, releases, and waivers of your Affiliates.
Qualifications & exceptions
The Affiliate definition applies to any entity, so it applies to both Eventbrite's and the user's affiliates.
Control is tested at more than 20% of voting stock or power to direct management and policies.
Content & IP Rights · Context
'Your Content' and 'Your Trademarks' include anything you provide or authorize Eventbrite to use
'Your Content' is any Material you contribute, provide, post or make available using the Services, or otherwise give to Eventbrite, or that you authorize Eventbrite to use. 'Material' is broad: information, data, text, editorial content, design elements, look and feel, formatting, graphics, images, photographs, videos, music, sounds and other content. 'Your Trademarks' uses the same reach for trademarks, trade names, service marks and logos. Separately, 'Site Content' is Material contained in or delivered via the Services or otherwise made available by Eventbrite in connection with the Services. These definitions are used later when the Terms grant licenses and set content rules.
Supporting quotations
“Your Content” is any Material that you contribute, provide, post, or make available using the Services, or that you otherwise contribute, provide, post or make available to us, or that you authorize us to use.
“Material” includes information, data, text, editorial content, design elements, look and feel, formatting, graphics, images, photographs, videos, music, sounds, and other content and materials.
“Your Trademarks” are the trademarks, trade names, service marks, and logos that you contribute, provide, post, or make available using the Services, or that you otherwise contribute, provide, post or make available to us, or that you authorize us to use.
“Site Content” refers to Material contained in or delivered via the Services or otherwise made available by Eventbrite in connection with the Services.
Qualifications & exceptions
The definitions reach not only what you post on the Services but also what you give Eventbrite another way or authorize it to use.
Not stated here
The licenses and rules that use these defined terms are in later sections and are not decided by the definitions alone.
Legal Rights & Agreement Rules · Context
Who you contract with depends on where you are: Eventbrite, Inc. unless you are in Argentina or Brazil
Depending on where you are located, you may be contracting with an Eventbrite affiliate rather than Eventbrite, Inc. Users in Argentina contract with Eventbrite Argentina S.A. and users in Brazil contract with Eventbrite Brasil Gestao Online De Eventos Ltda. Users in any other jurisdiction contract with Eventbrite, Inc., a Delaware corporation with its principal place of business at 95 Third Street, 2nd Floor, San Francisco, California. This tells you which Eventbrite entity is the other party to the Terms.
Supporting quotations
Depending on where you are located, you may be contracting with an Affiliate of Eventbrite, Inc.
If you are a User located in Argentina, you are contracting with Eventbrite Argentina S.A.
If you are a User located in Brazil, you are contracting with Eventbrite Brasil Gestao Online De Eventos Ltda.
If you are a User located in any other jurisdiction, you are contracting with Eventbrite, Inc., a Delaware corporation
You may be contracting with one of our Affiliates.
Qualifications & exceptions
Based on where the User is located.
A separate, payment-processing-only contracting entity applies to some Consumers; see the payment processing card.
Charges & Financial Obligations · Context
Consumers who pay by card in some regions contract with a regional affiliate for payment processing only
If you are a Consumer submitting a credit card to Eventbrite to process a purchase, you may be contracting with an Eventbrite affiliate for Eventbrite Payment Processing only. Consumers located in Europe contract with Eventbrite Operations (IE) Ltd in Ireland, Consumers in Australia with Eventbrite AU Pty Limited, Consumers in Canada with Eventbrite Canada Inc., and Consumers in Singapore with Eventbrite Singapore Pte. Ltd. The list continues with further regions in the next section of the Terms. This affiliate arrangement is limited to payment processing; the contracting entity for the rest of the Terms is described separately.
Supporting quotations
Depending on where you are located, if you are a Consumer submitting a credit card to us to process your purchase, you may be contracting with an Affiliate of Eventbrite, Inc. for purposes of Eventbrite Payment Processing
If you are a Consumer located in Europe and submitting a credit card for Eventbrite to process your purchase, for purposes of Eventbrite Payment Processing only, you are contracting with Eventbrite Operations (IE) Ltd, an Irish limited liability company
If you are a Consumer located in Australia and submitting a credit card for Eventbrite to process your purchase, for purposes of Eventbrite Payment Processing only, you are contracting with Eventbrite AU Pty Limited
If you are a Consumer located in Canada and submitting a credit card for Eventbrite to process your purchase, for purposes of Eventbrite Payment Processing only, you are contracting with Eventbrite Canada Inc.
If you are a Consumer located in Singapore and submitting a credit card for Eventbrite to process your purchase, for purposes of Eventbrite Payment Processing only, you are contracting with Eventbrite Singapore Pte. Ltd.
Qualifications & exceptions
Applies only to Consumers submitting a credit card for Eventbrite to process their purchase.
Applies for purposes of Eventbrite Payment Processing only.
Not stated here
Eventbrite Payment Processing is defined in the Merchant Agreement, whose text is not supplied here.
The regions named in this card are not the whole list; read the next card for the remaining payment-processing entities.
Legal Rights & Agreement Rules · Context
Eventbrite offers an events platform where Organizers create events, sell tickets and market to Consumers
Eventbrite describes its Services as an events management and growth platform. Through it, Organizers can create, post and manage online or in-person events, sell tickets, solicit donations and stay in touch with Consumers using a suite of marketing tools.
Supporting quotations
We offer an events management and growth platform that helps Organizers and Consumers thrive and connect through memorable live experiences. Through our Services, Organizers can create, post and manage online or in-person events, sell tickets, solicit donations and stay connected to Consumers through a suite of marketing tools.
Legal Rights & Agreement Rules · Restriction or exception
Eventbrite is not the event creator or ticket seller; the Organizer is solely responsible for its event
Eventbrite says it is not the creator, organizer or owner of the events listed on the Services, and it is not the seller of tickets, registrations or merchandise. It provides the tools that let Organizers manage ticketing and registration and promote events. The Organizer alone is responsible for making sure the event and any page showing it follow applicable laws, rules and regulations, and that the goods and services described on the event page are delivered as described and in an accurate, satisfactory manner.
Supporting quotations
We are not the creator, organizer, or owner of the events listed on the Services nor are we the seller of tickets, registrations or any merchandise on the Services.
Instead, we provide our Services, which allow Organizers to manage ticketing and registrations and promote their events.
When hosting an event, the Organizer is solely responsible for ensuring that their event and any page displaying an event complies with any applicable laws, rules, and regulations, and that the goods and services described on the event page are delivered as described and in an accurate, satisfactory manner.
Qualifications & exceptions
The responsibility described is the Organizer's, stated as 'solely responsible'.
Applies when an Organizer is hosting an event.
Not stated here
The text does not say here how this allocation interacts with refunds or disputes; those are covered elsewhere or in documents not supplied.
Charges & Financial Obligations · Company practice
The Organizer picks the payment method; Eventbrite acts as limited payment agent or only passes details along
For events with paid tickets, the Organizer chooses the payment processing method offered to Consumers, and Consumers must use the method the Organizer selects. If the Organizer uses Eventbrite Payment Processing, Eventbrite acts as the Organizer's limited agent to process payments from Consumers on the Organizer's behalf using its third-party payment service providers. If the Organizer selects Facilitated Payment Processing, Eventbrite transmits the Consumer's payment details to the Organizer's designated payment provider but does not process the transaction.
Supporting quotations
If the Organizer is hosting an event with paid tickets, the Organizer selects the payment processing method offered to Consumers for its event as more fully described in the [Merchant Agreement](https://www.eventbrite.com/help/en-us/articles/346993/eventbrite-merchant-agreement/).
Consumers must use the payment processing method the Organizer selects to collect payment.
we act as the Organizer's limited agent to process payments from Consumers on the Organizer's behalf using our third-party payment service providers.
we transmit the Consumer’s payment details to the Organizer’s designated payment provider but do not process the transaction.
Qualifications & exceptions
Applies to events with paid tickets.
Under Eventbrite Payment Processing, Eventbrite is only a limited agent acting for the Organizer.
Under Facilitated Payment Processing, Eventbrite does not process the transaction.
Not stated here
Eventbrite Payment Processing and Facilitated Payment Processing are defined in the Merchant Agreement, whose text is not supplied here.
The third-party payment service providers are not named.
Use & Processing · Company commitment
Eventbrite says it protects your personal data as set out in its Privacy Policy
Eventbrite states that it follows its Privacy Policy when handling and protecting your personal data. It says it is committed to protecting the personal data you provide or that it collects through Eventbrite Properties, as set out in the Privacy Policy. The Privacy Policy's text is not in this document, so how data is collected, used or shared is not explained here.
Supporting quotations
We follow our Privacy Policy when handling and protecting your personal data.
We are committed to protecting your personal data that you provide or that we collect through Eventbrite Properties as set forth in our [Privacy Policy](https://www.eventbrite.com/help/en-us/articles/460838/eventbrite-privacy-policy/).
Qualifications & exceptions
The commitment covers data you provide or that Eventbrite collects through Eventbrite Properties.
Not stated here
The Privacy Policy is linked but its text is not supplied, so its actual data practices are not explained.
Data Access & Collection · Company practice
Eventbrite and its vendors use cookies and similar tools to track how you use the Services
Eventbrite and its vendors use cookies, scripts and other technologies to collect information in real time about how you use and navigate the Services. This may include your IP address, browsing behavior, page visits, clicks, cursor movements and searches on Eventbrite's sites. The information is collected directly by, or disclosed to, vendors and is used to evaluate your use of the Services. You may modify how Eventbrite uses your cookies at any time through the 'Cookie Preferences' link in the footer of the website. The Cookie Statement gives further explanation.
Supporting quotations
We use cookies, pixels and similar technologies and provide you choices to manage your preferences.
We and our vendors use cookies, scripts, and other technologies to collect information on a real-time basis about how you use and navigate our Services. This may include your IP address, as well as information about your browsing behavior, page visits, clicks and cursor movements and searches on our sites.
This information will be collected directly by, or disclosed to, our vendors and used to evaluate your use of the Services.
You may modify how Eventbrite uses your cookies at any time. To do so, please visit the "Cookie Preferences" link in the footer of our website.
Qualifications & exceptions
'May include' means the listed items are examples of what is collected, not a complete list.
The 'Cookie Preferences' link is described as covering how Eventbrite uses your cookies; the text does not say it stops other technologies such as scripts or pixels.
Not stated here
The Cookie Statement is linked but its text is not supplied.
The vendors are not named and the source does not say how long the information is kept.
Legal Rights & Agreement Rules · Restriction or exception
Organizers must follow privacy and other laws, and Eventbrite's posted policies, for Consumer information
If you are an Organizer, you must at all times follow all applicable local, state, provincial, national and other laws, rules and regulations about information you collect from, or receive about, Consumers or other individuals. You must also follow any applicable policies Eventbrite posts on the Services about that information. This is an obligation on Organizers; the text does not set out what the laws or posted policies say.
Supporting quotations
We expect you to follow the rules when dealing with information about Consumers.
If you are an Organizer, you will at all times comply with all applicable local, state, provincial, national, and other laws, rules, and regulations with respect to information you collect from (or receive about) Consumers or other individuals, and comply with any applicable policies posted by us on the Services with respect to information you collect from (or receive about) Consumers.
Qualifications & exceptions
Applies to Organizers.
Applies at all times, to information collected from or received about Consumers or other individuals.
Not stated here
The applicable laws and Eventbrite's posted policies are not identified in this passage.
Account & Service Control · Context
The Terms apply from your first access and generally stop applying only when terminated
The Terms apply to you as soon as you access the Services by any means and keep applying until they are terminated. Either you or Eventbrite may decide to end the relationship, as described in Sections 4.2 and 4.3. When that happens the Terms will generally no longer apply, but under Section 4.4 certain provisions always continue to apply to both sides.
Supporting quotations
These Terms apply when you access our Services.
These Terms apply to you as soon as you access the Services by any means and will continue to apply until they are terminated.
When that happens, these Terms will generally no longer apply. However, as described in Section 4.4, certain provisions will always remain applicable to both you and us.
Qualifications & exceptions
Applies 'by any means' of access, with no sign-up needed.
'Generally' no longer apply: some provisions survive (Section 4.4).
Account & Service Control · Permission or license
Eventbrite can suspend or terminate your access at any time, including for listed reasons
Eventbrite may suspend or terminate your right to use the Services at any time, and the list of reasons is introduced by 'including', so it is not complete. The listed grounds are: breaking these Terms or any other agreement with Eventbrite, or failing to pay amounts when due; misusing or abusing the Services or using them in a way Eventbrite does not intend or permit; conduct on or off the Eventbrite Properties that jeopardizes the safety of the community or the integrity of the Properties or interferes with the community's experience; and situations where letting you use the Services would break a law, rule, regulation or court order or expose Eventbrite to legal liability. Where the Terms say Eventbrite 'may' do something, it is allowed to but not obliged to, and decisions are in its sole discretion.
Supporting quotations
We can revoke your access to our Services.
We may suspend or terminate your right to use the Services at any time, including if:
you violate or breach these Terms or any other agreement between you and us, or if you fail to pay any amounts when due;
you misuse or abuse the Services, or use the Services in a way not intended or permitted by us;
you engage in any conduct on or off the Eventbrite Properties that jeopardizes the safety of our community or integrity of the Eventbrite Properties or interferes with the experience of our community or the Eventbrite Properties; or
allowing you to access and use the Services would violate any applicable local, state, provincial, national, or other laws, rules and regulations or court order or would expose us to legal liability.
When we say Eventbrite “may” or has the right, is permitted, authorized, or allowed to do something in these Terms, it means we may, but are not obligated to, exercise the applicable rights or options or take the applicable action, as we determine in our sole discretion.
Qualifications & exceptions
'At any time' and 'including' mean the listed reasons are examples, not limits.
Conduct 'on or off' the Eventbrite Properties can be a ground.
Eventbrite's 'may' is discretionary, and its determinations are made in its sole discretion.
Not stated here
The text does not say whether you get a chance to correct a violation before suspension or termination, or whether suspended users can recover content.
Account & Service Control · Permission or license
Eventbrite can change or stop the Services at any time and is not liable for terminating your access
Eventbrite may stop offering the Services or any part of them, or modify or replace any aspect of the Services, at any time. It says it will use reasonable efforts to give you notice that it is ending your access, but only if it believes failing to do so would materially prejudice you. You agree that Eventbrite is not liable to you or any third party because it ended your right to use or access the Services.
Supporting quotations
We may choose to stop offering the Services, or any particular portion of the Services, or modify or replace any aspect of the Services, at any time.
We will use reasonable efforts to provide you with notice of our termination of your access to the Services, if we believe that failure to do so would materially prejudice you.
You agree that we will not be liable to you or any third party as a result of our termination of your right to use or otherwise access the Services.
Qualifications & exceptions
Notice is promised only on a 'reasonable efforts' basis and only if lack of notice would materially prejudice you, in Eventbrite's belief.
The no-liability statement covers termination of your right to use or access the Services.
Not stated here
The text does not say whether any fees are refunded when Services are stopped or your access ends.
Account & Service Control · User right or choice
You can end the Terms by deleting your account; users without an account must stop accessing
Unless a separate written agreement or an Affiliated Agreement says otherwise, you may end your access to the Services and the general application of the Terms by deleting your account. A Consumer using the Services without a registered account can make the Terms stop applying only by stopping access indefinitely, and the Terms stay in effect as long as that Consumer keeps accessing the Services. If a separate agreement governing your use of the Services ends or expires, these Terms govern your use afterwards in their unmodified form, without the changes that agreement made.
Supporting quotations
We hope you want to continue using our Services, but please refer to this paragraph if you don’t.
Except as agreed otherwise in a separate written agreement between you and us or other Affiliated Agreement
you may terminate your access to the Services and the general applicability of Terms by [deleting your account](https://www.eventbrite.com/help/en-us/articles/408017/how-to-close-your-eventbrite-account/).
If you are a Consumer using the Services without a registered Eventbrite account, your only option for these Terms to no longer apply is to stop accessing the Services indefinitely. So long as you continue to access the Services, even without an account, these Terms remain in effect.
If there is a separate agreement between you and us governing your use of the Services and that agreement terminates or expires, these Terms (as unmodified by such agreement) will govern your use of the Services after such termination or expiration.
Qualifications & exceptions
Deleting the account is subject to any separate written agreement or Affiliated Agreement.
The no-account route applies to Consumers using the Services without a registered account.
Only the general applicability of the Terms ends; provisions that survive termination continue (see survival).
Not stated here
Affiliated Agreement is defined in the Merchant Agreement, whose text is not supplied.
The text does not say what happens to your data or content after you delete your account.
Legal Rights & Agreement Rules · Restriction or exception
Limits on liability, releases, indemnification, disclaimers, arbitration and IP terms survive termination
Provisions of the Terms that by their nature should survive termination continue to apply to you. The Terms list as examples, using 'including', all limitations on liability, releases, indemnification obligations, disclaimers of warranties, agreements to arbitrate, choices of law and judicial forum, and intellectual property protections and licenses. The arbitration section separately says the arbitration provision survives termination of the Terms and any other agreement between you and Eventbrite.
Supporting quotations
Certain provisions will always remain applicable to both you and us.
All provisions of these Terms that by their nature should survive termination of these Terms will survive (i.e., they will continue to apply to you) including all limitations on liability, releases, indemnification obligations, disclaimers of warranties, agreements to arbitrate, choices of law and judicial forum, and intellectual property protections and licenses.
This arbitration provision will survive termination of these Terms and any other agreement between you and us.
Qualifications & exceptions
'Including' makes the list non-exhaustive; other provisions that by their nature should survive also continue.
Which provisions 'by their nature' survive is not further specified.
Not stated here
The text does not state how long surviving provisions apply.
Legal Rights & Agreement Rules · Restriction or exception
You promise, continuously, that you follow export and sanctions laws and are not a restricted party
Eventbrite says it must follow export controls and economic sanctions laws (called Trade Controls), and tells you to learn these restrictions regardless of where you are or where your events are. You represent and warrant, on a continuing basis, that your use of the Services will always comply with applicable Trade Controls, and that you are not a person or entity that is the target of Trade Controls restrictions. That includes being listed on, or 50% or more owned or controlled by someone listed on, applicable restricted-party lists (examples named include U.S., UK, EU and Australian lists), or being located, organized or resident in, or the government of, a country or territory under country-wide sanctions. The Restricted Areas currently named are Cuba, Iran, North Korea, Syria, the Crimea region of Ukraine, and the so-called Donetsk and Luhansk People's Republics.
Supporting quotations
We’re not allowed to provide our Services to certain people.
we are subject to and must comply with applicable export controls and economic sanctions laws and regulations, including those imposed by the United States and similar laws and regulations of the other jurisdictions where we operate (collectively, "Trade Controls").
You should familiarize yourself with these restrictions, regardless of your location or the location of the events hosted by you on the Services (“Your Eventbrite Events”). You represent and warrant, on a continuing basis, that:
your use of the Services will at all times comply with all applicable Trade Controls; and
is the target of applicable Trade Controls restrictions, including that you are not a person or entity that:
is listed on, or 50% or more owned or controlled by one or more persons or entities listed on, an applicable list of restricted or denied persons maintained by Trade Controls authorities, including without limitation
is located, organized, resident in, or the government of, any country or territory that is, at any time, the target of country- or territory-wide sanctions (currently, Cuba, Iran, North Korea, Syria the Crimea region of Ukraine, the so-called Donetsk People’s Republic, and the so-called Luhansk People’s Republic)
Qualifications & exceptions
The promise is continuing ('on a continuing basis'), not only at sign-up.
The lists named use 'including without limitation', so they are examples.
The Restricted Areas are those 'currently' named and can include any country or territory that is at any time under country- or territory-wide sanctions.
Applies regardless of your location or where your events are hosted.
Not stated here
The source does not say what happens to funds or events if you are or become a Restricted Party.
Legal Rights & Agreement Rules · Restriction or exception
You must not use the Services for dealings with restricted areas or parties, or to put Eventbrite in violation
You agree not to use the Services in connection with any direct or indirect activities or dealings that involve a Restricted Area or Restricted Party. You also agree not to use the Services in any way that would cause Eventbrite to break applicable Trade Controls. 'Will' in the Terms means you are agreeing to do it and must do it, so this is a firm obligation, not a statement of intent.
Supporting quotations
you will not use the Services in connection with any direct or indirect activities or dealings with or involving any Restricted Area or Restricted Party, and will not otherwise use the Services in any manner that would cause Eventbrite to be in violation of applicable Trade Controls.
When these Terms say that you “will” take an action, this means that you are agreeing to take the action and that you must take that action.
Qualifications & exceptions
Covers direct and indirect dealings.
Applies to any use that would cause Eventbrite to violate Trade Controls, even if you are not a Restricted Party.
Legal Rights & Agreement Rules · Restriction or exception
You release Eventbrite and related parties from losses in your disputes with third parties
You agree to release Eventbrite, its Affiliates and subsidiaries, and their officers, directors, agents, co-branders, licensors, payment processing partners, vendors, other partners, independent contractors and employees (the 'Eventbrite Released Parties') from all damages, losses, liabilities, costs and expenses of every kind, known and unknown, arising out of a dispute between you and a third party, including other Users. The release covers disputes connected with the Services or any event listed on them, including your events; your Licensure (and any failure or error in obtaining or maintaining it); any Feedback you give or receive; and Your Content or Your Trademarks. You also waive any law that says a general release does not extend to claims the releasing party does not know or suspect to exist, so the release is meant to reach unknown claims. Your releases are also those of your Affiliates.
Supporting quotations
You won’t bring us into any disputes between you and a third party.
You hereby agree to release us (collectively with our Affiliates and subsidiaries, and each of our and their respective officers, directors, agents, co-branders, licensors, payment processing partners, vendors, other partners, independent contractors and employees, the “Eventbrite Released Parties”) from all damages (whether direct, indirect, incidental, consequential, or otherwise), losses, liabilities, costs, and expenses of every kind and nature, known and unknown, arising out of a dispute between you and a third party (including other Users) in connection with any of the following:
the Services or any event listed on the Services, including Your Eventbrite Events;
your Licensure (defined below), any failure to obtain or maintain any Licensure, or any error in obtaining or maintaining any Licensure;
any Feedback (defined below) that you give or receive; or
Your Content or Your Trademarks.
In addition, you waive any applicable law or statute, which says, in substance: "A GENERAL RELEASE DOES NOT EXTEND TO CLAIMS WHICH THE RELEASING PARTY DOES NOT KNOW OR SUSPECT TO EXIST IN HIS FAVOR AT THE TIME OF EXECUTING THE RELEASE, WHICH IF KNOWN BY HIM MUST HAVE MATERIALLY AFFECTED HIS SETTLEMENT WITH THE RELEASED PARTY."
Your obligations, duties, warranties, representations, releases, and waivers throughout these Terms are also the obligations, duties, warranties, representations, releases, and waivers of your Affiliates.
Qualifications & exceptions
Limited to disputes between you and a third party (including other Users), connected with the four listed subjects.
Covers damages 'whether direct, indirect, incidental, consequential, or otherwise', known and unknown.
The Eventbrite Released Parties include payment processing partners, vendors and other partners, not only Eventbrite itself.
Your Affiliates are also bound by your releases.
Not stated here
Licensure and Feedback are defined in later sections.
The waived statute is described by its content ('A GENERAL RELEASE DOES NOT EXTEND TO CLAIMS...'), not named in the text.
Legal Rights & Agreement Rules · Restriction or exception
You must defend and indemnify Eventbrite against third-party claims arising from your conduct, content and taxes
You agree to defend, indemnify and hold harmless the Eventbrite Released Parties from any and all damage, loss, liability, cost and expense, including reasonable attorneys' and accounting fees, resulting from any third-party claim, demand, suit, proceeding or investigation (a 'Claim', whether before an arbitrator, court, mediator or otherwise). The Claim must relate to or arise out of: your breach of the Terms (including terms, agreements or policies incorporated into them); your unauthorized use of the Services; your Licensure or any failure or error in obtaining or maintaining it; Feedback you give or receive; your breach of any applicable law, rule or regulation or of a third party's rights; or Eventbrite's collection and remission of taxes. The gross negligence and willful misconduct limit appears only on the Organizer item (see the Organizer indemnity card), not on these items.
Supporting quotations
You agree to have our back if a third party comes after us because of something you did or failed to do.
You agree to defend, indemnify, and hold harmless the Eventbrite Released Parties from any and all damage (whether direct, indirect, incidental, consequential or otherwise), loss, liability, cost and expense (including reasonable attorneys' and accounting fees) resulting from any claim, demand, suit, proceeding (whether before an arbitrator, court, mediator or otherwise) or investigation made by any third party (each a "Claim") relating to or arising out of:
your breach of these Terms (including any terms or agreements or policies incorporated into these Terms);
your unauthorized use of the Services;
your Licensure, any failure to obtain or maintain any Licensure, or any error in obtaining or maintaining any Licensure;
any Feedback that you give or receive;
your breach of any applicable local, state, provincial, national or other law, rule or regulation or the rights of any third party;
our collection and remission of taxes; and
Qualifications & exceptions
The duty covers third-party Claims only, but Claims can be made in any forum, including an arbitrator, court or mediator.
Covers 'defend' as well as pay: you take on the defense costs.
Includes reasonable attorneys' and accounting fees.
Item F, Eventbrite's collection and remission of taxes, is a subject of indemnity even though it concerns Eventbrite's own tax handling.
Not stated here
Licensure and Feedback are defined in later sections.
The text does not cap the amount you may have to pay on items A to F.
Legal Rights & Agreement Rules · Restriction or exception
Organizers must also indemnify Eventbrite for their events, content and trademarks, except for gross negligence
If you are an Organizer, your indemnity also covers Claims relating to Your Eventbrite Events, including where Eventbrite provided Services for those events, and to Your Content and Your Trademarks. For this item only, the indemnification does not apply to the extent the Claim arises out of Eventbrite's gross negligence or willful misconduct. The item refers to its limit as applying 'in the case of (vii)'; the indemnity items are lettered A to G, and G is the seventh item and the only Organizer item.
Supporting quotations
if you are an Organizer, Your Eventbrite Events (including where we have provided Services with respect to those events) and Your Content and Your Trademarks, provided that in the case of (vii) this indemnification will not apply to the extent that the Claim arises out of Eventbrite's gross negligence or willful misconduct.
Qualifications & exceptions
Applies only if you are an Organizer.
The exception removes Eventbrite's gross negligence or willful misconduct from this item, only 'to the extent' a Claim arises from it.
The text cites the limit as '(vii)'; it does not otherwise say whether the limit reaches items A to F.
Not stated here
The source refers to '(vii)' while the list is lettered A to G; the text does not state outright that these match, and the matching to item G here is an observation, not something the source says.
Eventbrite will give notice of claims, but late notice only helps you if you are materially prejudiced
Eventbrite says it will notify you of any such Claim. A failure or delay in giving notice does not reduce your indemnification obligations, except to the extent you are materially prejudiced by it. In certain circumstances Eventbrite may choose to handle the Claim itself, and you then agree to cooperate with it in any way it requests.
Supporting quotations
We will provide notice to you of any such Claim, but our failure or delay in providing such notice will not limit your indemnification obligations except to the extent you are materially prejudiced by such failure.
Also, in certain circumstances, we may choose to handle the Claim ourselves, in which case you agree to cooperate with us in any way we request.
Qualifications & exceptions
Late or missing notice limits your duty only to the extent you are materially prejudiced.
Eventbrite 'may choose' to take over the Claim; this is discretionary.
Not stated here
'Certain circumstances' in which Eventbrite may handle the Claim itself are not defined.
The text does not say who pays for Eventbrite's own handling of a Claim, though the indemnity covers costs and expenses.
Legal Rights & Agreement Rules · Restriction or exception
The Services come 'as is' and 'as available' with all warranties disclaimed, to the extent the law allows
To the extent allowed under applicable laws, the Services (including Beta Services) are provided 'as is' and 'as available', and Eventbrite expressly disclaims all warranties of any kind, express or implied, including implied warranties of merchantability, title, non-infringement and fitness for a particular purpose. For example, it makes no warranty that the Services will meet your requirements or expectations, that they will be uninterrupted, timely, secure or error-free, or that results from using them will be accurate or reliable. The disclaimers apply to the maximum extent permitted by law, and if applicable law requires any warranties, they are limited to the shortest duration allowed. 'Including' introduces examples, so the lists are not complete.
Supporting quotations
We strive to provide Services in the way you need them, but there are some things we can’t promise.
To the extent allowed under applicable laws, the Services (including the Beta Services, defined below) are provided on an "as is" and "as available" basis. Eventbrite expressly disclaims all warranties of any kind, express or implied, including implied warranties of merchantability, title, non-infringement, and fitness for a particular purpose. For example, we make no warranty that:
the Services (or any portion of the Services) will meet your requirements or expectations;
the Services will be uninterrupted, timely, secure, or error-free; or
the results that may be obtained from the use of the Services will be accurate or reliable.
The disclaimers will apply so long as they are allowed under law.
The disclaimers in these Terms apply to the maximum extent permitted by law. If any warranties are required by applicable law, they will be limited to the shortest duration allowed.
As used in these Terms, “including” means “including, but not limited to.”
Qualifications & exceptions
Applies 'to the extent allowed under applicable laws' and 'to the maximum extent permitted by law'; where the law requires warranties, they remain but for the shortest allowed duration.
The three 'no warranty' items are examples ('For example'), not a complete list.
Not stated here
Which warranties local law requires, and for how long, depends on the law of where you are and is not stated here.
Legal Rights & Agreement Rules · Restriction or exception
Eventbrite does not guarantee events, other Users' information or transactions, and is not liable for third parties
Eventbrite says it has no control over, and does not guarantee, the quality, safety, success, accuracy or legality of any event or Site Content associated with an event; the accuracy of information provided by Users (including Feedback and Consumers' personal information shared with Organizers for events); or any User's ability to complete a transaction. It is also not liable for the acts or omissions of any third parties, including third parties that help it provide the Services, that an Organizer chooses to assist with an event, or that you choose to use or contract with while using the Services.
Supporting quotations
We have no control over and do not guarantee the (i) quality, safety, success, accuracy, or legality of any event or Site Content associated with an event, (ii) accuracy of any information provided by Users (including Feedback and Consumers’ personal information shared with Organizers in connection with events), or (iii) ability of any User to complete a transaction.
We are not liable for the acts or omissions of any third parties, including third parties that help us provide the Services, that an Organizer chooses to assist with an event, or that you choose to use or contract with when using the Services.
Qualifications & exceptions
Covers three groups of third parties: those that help Eventbrite provide the Services, those an Organizer chooses for an event, and those you choose to use or contract with.
The disclaimers are stated as applying to the extent the law allows (see the warranty disclaimer card).
Legal Rights & Agreement Rules · Restriction or exception
You assume the risks that are inherent in attending events, including illness, injury, disability or death
Some events carry inherent risk, and by participating in those events you choose to assume those risks voluntarily. For example, some events may carry a risk of illness, bodily injury, disability or death, and you freely and willfully assume those risks by choosing to participate.
Supporting quotations
You must assume risks that are inherent in attending live events.
Some events may carry inherent risk and by participating in those events, you choose to assume those risks voluntarily. For example, some events may carry risk of illness, bodily injury, disability, or death, and you freely and willfully assume those risks by choosing to participate in those events.
Qualifications & exceptions
Applies to events that carry inherent risk, and by participating in them.
The listed risks are examples.
Not stated here
The text does not say here whether this assumption of risk limits claims against the Organizer or others; the separate waiver for Eventbrite-hosted events is addressed in its own card.
Legal Rights & Agreement Rules · Restriction or exception
At an Eventbrite-hosted event you assume all risks and waive claims against Eventbrite, producers and insurers
Most events on the platform are not hosted by Eventbrite. If you participate in one that is, you assume all risks. When you attend an event hosted by Eventbrite, you waive any and all claims and causes of action against the Eventbrite Released Parties, the event producers and presenters, and their insurers, for liability, including for personal injury, property damage or wrongful death in connection with your attendance.
Supporting quotations
Most events on our platform are not hosted by Eventbrite, but if and when you participate in one that is, you assume all risks.
When you attend an event hosted by us, you waive any and all claims and causes of action against the Eventbrite Released Parties, the event producers and presenters, and their insurers, for liability, including for personal injury, property damage or wrongful death in connection with your attendance of the event.
Qualifications & exceptions
Applies only to events hosted by Eventbrite, which the text says are a minority.
The waiver covers the Eventbrite Released Parties, event producers and presenters, and their insurers.
Not stated here
The text does not say how an event is identified as 'hosted by us'.
Legal Rights & Agreement Rules · Restriction or exception
Beta Services are offered as-is for feedback, may change or be revoked without notice, with no liability
Eventbrite may offer beta and other pre-release software, services, equipment and related materials on a voluntary basis, as part of an early-release or early-access program, so it can gather information and Feedback on quality and usability. Beta Services may not perform like a commercial product, may not operate correctly, and may be substantially modified or deprecated during and after the period you use them. Eventbrite is not liable to you in connection with your use of the Beta Services, and may revoke your access to them at any time, with or without reason or notice.
Supporting quotations
You may have an opportunity to try out certain beta services from time to time.
We may make available certain beta and other pre-release software, services, equipment, and related documentation, materials, and information to you from time to time, for your use on a voluntary basis, as part of an early-release, early-access program (collectively, the “Beta Services”) for the purposes of us gathering information and Users providing us with Feedback on the quality and usability of the Beta Services.
The Beta Services may not meet the same level of performance as that of a commercially available product offering, and the Beta Services may not operate correctly and may be subject to substantial modification, including deprecation, during and after the period in which you may use them.
We are not liable to you in connection with your use of our Beta Services, and we may revoke your access to the Beta Services at any time with or without reason or notice.
Qualifications & exceptions
Use of Beta Services is voluntary.
Eventbrite can revoke access 'at any time with or without reason or notice'.
The no-liability statement applies to your use of the Beta Services.
Legal Rights & Agreement Rules · Restriction or exception
Eventbrite and related parties exclude liability for indirect damages, Feedback and Your Content
To the extent permitted by applicable laws, the Eventbrite Released Parties will not be liable to you or any third party for indirect, incidental, special, consequential, punitive or exemplary damages, including damages for loss of profits, goodwill, use, data, opportunity costs, intangible losses or the cost of substitute services, even if they were told such damages were possible. They also will not be liable for any Feedback you give or receive, or for Your Content or Your Trademarks. 'Including' means the list of damages is not complete. This exclusion is subject to the jurisdiction clause that follows, so only limitations that are lawful where you are apply to you.
Supporting quotations
In order to provide our Services on a large scale, we have to limit our liability to you.
To the extent permitted by applicable laws, the Eventbrite Released Parties, will not be liable to you or any third party, for:
Any indirect, incidental, special, consequential, punitive or exemplary damages, including damages for loss of profits, goodwill, use, data, opportunity costs, intangible losses, or the cost of substitute services (even if we have been advised of the possibility of such damages);
any Feedback that you give or receive; or
Your Content or Your Trademarks.
As used in these Terms, “including” means “including, but not limited to.”
Qualifications & exceptions
Applies 'to the extent permitted by applicable laws'.
Covers claims by you or any third party.
The Eventbrite Released Parties include affiliates, officers, vendors, payment processing partners and other related parties, not only Eventbrite.
Only limitations lawful in your jurisdiction apply to you (see the compliance card).
Charges & Financial Obligations · Restriction or exception
Eventbrite's total liability is capped at recent fees or ticket purchases, or $100, with an Event Proceeds exception
Apart from Eventbrite's obligation to pay out Event Proceeds to certain Organizers in certain circumstances under the Merchant Agreement (and only under those terms), the Eventbrite Released Parties' maximum aggregate liability is capped. For Organizers of events on the Site with paid tickets, the cap is the Eventbrite Fees, net of any Eventbrite Payment Processing Fees, the Organizer paid Eventbrite in the three months before the circumstances giving rise to the claim. For other Users, the cap is the total price of the tickets or registrations the User bought through the Services in the three months before those circumstances, or, if none were bought, one hundred U.S. dollars (USD $100).
Supporting quotations
In addition, other than our obligation to pay out Event Proceeds in certain circumstances to certain Organizers under the [Merchant Agreement](https://www.eventbrite.com/help/en-us/articles/346993/eventbrite-merchant-agreement/), and only in accordance with those terms, the Eventbrite Released Parties’ maximum aggregate liability is limited to the following:
For Organizers of events on our Site with paid tickets:
The Eventbrite Fees (net of any Eventbrite Payment Processing Fees) that the Organizer paid us in the three (3) month period immediately preceding the circumstances giving rise to their claim; or
For other Users:
The total price of all tickets or registrations that the User purchased or made through the Services in the three (3) month period immediately preceding the circumstances giving rise to their claim; or
If no tickets or registrations were purchased one hundred U.S. Dollars (USD $100).
Qualifications & exceptions
The cap is stated as being 'in addition' to the damages exclusion and applies to the aggregate liability of all the Eventbrite Released Parties together.
Look-back period is three months immediately before the circumstances giving rise to the claim.
Organizers' cap applies to events on the Site with paid tickets; for Organizers it is measured by fees they paid, net of payment processing fees.
Other Users' cap is measured by ticket or registration purchases, with a USD $100 fallback if there were none.
Event Proceeds payouts to certain Organizers under the Merchant Agreement are carved out of the cap, only under those terms.
Not stated here
Event Proceeds, Eventbrite Fees and Eventbrite Payment Processing Fees are defined in the Merchant Agreement, whose text is not supplied here.
The Organizer item ends with 'or' but no other Organizer alternative follows, and the text does not say what cap applies to an Organizer of an event without paid tickets.
For other Users, the text gives the ticket-total cap and the USD $100 amount for when no tickets were bought, and does not say whether $100 is also a floor when purchases were small.
Legal Rights & Agreement Rules · Restriction or exception
Liability limits apply only where lawful in your jurisdiction
Some jurisdictions do not allow the exclusion of certain warranties or conditions, or the limitation of liability for loss or damage caused by willful acts, negligence, breach of contract or breach of implied terms, or for incidental or consequential damages. Only those liability and other limitations that are lawful in your jurisdiction (if any) apply to you. Eventbrite's liability is limited to the maximum extent permitted by law. This qualifies the warranty disclaimers and the liability exclusion and cap.
Supporting quotations
All of our Terms are meant to comply with the law.
Some jurisdictions do not allow the exclusion of certain warranties or conditions on, or the limitation of, liability for loss or damage caused by willful acts, negligence, breach of contract or breach of implied terms, or incidental or consequential damages. Only those liability and other limitations which are lawful in your jurisdiction (if any) will apply to you, and our liability is limited to the maximum extent permitted by law.
Qualifications & exceptions
Applies where local law does not allow a particular exclusion or limitation.
If no limitation is lawful in your jurisdiction, none applies to you ('if any').
Not stated here
The text does not say which jurisdictions restrict these limitations or what your rights are there.
Legal Rights & Agreement Rules · Restriction or exception
Disputes go to binding individual arbitration or small claims court; you give up court, jury and class actions
You and Eventbrite each agree to resolve all disputes and claims between you, including ones about the Terms, your use of the Services or your relationship, through binding arbitration, or in small claims court to the extent the claim qualifies, instead of in courts of general jurisdiction. Everything proceeds on an individual basis, and each party waives class, consolidated and representative arbitrations and civil actions. The text says both sides understand they would otherwise be able to sue in court with a jury trial, that arbitration costs could in some instances exceed litigation costs, and that discovery may be more limited in arbitration. Limited exceptions to the individual-only rule are a 'Similar Arbitration' with a third party that may be consolidated by agreement of all parties or by the arbitrator under the AAA Rules, and 'Batch' arbitration of 25 or more similar claims brought within 90 days by the same or coordinated counsel. Other exceptions are small claims court and certain intellectual property court actions (see the scope card), and you may opt out within 30 days (see the opt-out card).
Supporting quotations
PLEASE READ THIS SECTION CAREFULLY AS IT AFFECTS YOUR RIGHTS. ANY DISPUTE OR CLAIM UNDER THESE TERMS OR WITH RESPECT TO THE SERVICES WILL BE SETTLED BY BINDING ARBITRATION OR IN SMALL CLAIMS COURT (TO THE EXTENT THE CLAIM QUALIFIES) AND WILL TAKE PLACE ON AN INDIVIDUAL BASIS ONLY; YOU AGREE THAT CLASS, CONSOLIDATED (EXCEPT IN THE LIMITED CIRCUMSTANCES DESCRIBED BELOW), OR REPRESENTATIVE ARBITRATIONS AND CIVIL ACTIONS ARE NOT PERMITTED AND ANY RIGHTS TO BRING SUCH ACTIONS ARE WAIVED BY EACH PARTY.
The parties understand that, absent this mandatory provision, they would have the right to sue in court and have a jury trial. They further understand that, in some instances, the costs of arbitration could exceed the costs of litigation and the right to discovery may be more limited in arbitration than in court.
If a dispute can’t be resolved between us, it must be resolved through arbitration.
you and we each agree to resolve all disputes and claims between you and us, including any arising under or relating to these Terms, your use of the Services, or your and our relationship, through binding arbitration or (to the extent the claim qualifies) in small claims court, instead of in courts of general jurisdiction.
All arbitrations and small claims proceedings will proceed only on an individual basis. In no event may either we or you seek to resolve a dispute with the other as part of any purported class, consolidated or representative proceeding, except as provided for in Section 9.9 below.
We both agree to not bring a class action.
the arbitration involving you may be consolidated with the Similar Arbitration upon mutual agreement of all parties or upon determination by the arbitrator that consolidation is appropriate under the AAA Rules.
if within a 90-day period, 25 or more claimants submit Dispute Notices or file arbitrations raising similar claims (i.e., with the same or similar facts or events and legal issues) and are represented by the same or coordinated counsel, the disputes must be arbitrated in batches of up to 50 claimants each (“Batch”).
You have the right to opt out and not be bound by the arbitration or class action waiver provisions set forth above in this Section 9
Qualifications & exceptions
Small claims court is available only 'to the extent the claim qualifies'.
The no-class rule has the Similar Arbitration consolidation and Batch arbitration exceptions.
The arbitration and class waiver do not bind you if you opt out by email within 30 days of first use or agreement, whichever is later, and Eventbrite is then not bound either.
Applies to 'all disputes and claims between you and us', subject to the carve-outs for small claims, intellectual property court actions and the Privacy Shield process.
Legal Rights & Agreement Rules · Restriction or exception
The arbitrator decides arbitrability; review is very limited; the clause survives and the FAA governs
The appointed arbitrator can award all relief that would be available in court, to the extent warranted by the claims. Binding arbitration is subject to very limited review. Only the appointed arbitrator, and not any court, decides any dispute about this Section, including disputes about its scope, enforceability and whether a dispute is arbitrable. The arbitration provision survives termination of the Terms and any other agreement between you and Eventbrite. The Terms say they evidence a transaction in interstate commerce, so the interpretation and enforcement of Section 9 is governed by the Federal Arbitration Act, notwithstanding the choice of law set forth in what the text calls Section 9.8.
Supporting quotations
As explained below, the appointed arbitrator will have authority to enter all relief that would be available in court, to the extent warranted by the claims.
Binding arbitration is subject to very limited review. Only the appointed arbitrator – and not any court – will have the authority to resolve any dispute relating to this Section, including any dispute regarding the scope, enforceability, and arbitrability of these Terms.
This arbitration provision will survive termination of these Terms and any other agreement between you and us.
These Terms evidence a transaction in interstate commerce and the interpretation and enforcement of this Section 9 is governed by the Federal Arbitration Act, notwithstanding the choice of law set forth in Section 9.8 below.
Qualifications & exceptions
Delegates scope, enforceability and arbitrability questions to the arbitrator rather than a court.
The Federal Arbitration Act governs Section 9 even though the Terms have a separate choice-of-law clause.
Not stated here
The text cites 'the choice of law set forth in Section 9.8 below', but the block numbered 9.8 is headed 'Arbitration Location'; the Terms' governing-law clause is under the heading 'Applicable Law and Jurisdiction' (Section 21). The source does not explain the citation.
You must contact customer support first, before starting any legal proceeding
If you have a question or concern about the Services, you agree to contact Eventbrite's customer support first, before starting any legal proceeding. The support team will try to answer your question or resolve your concern. This comes before the arbitration steps in the later subsections.
Supporting quotations
Contact us first if you have an issue with our Services.
You agree that if you have a question or concern about the Services, you will [contact us](https://www.eventbrite.com/help/en-us/contact-us/) first, prior to initiating any legal proceeding.
Our customer support team will try to answer your question or resolve your concern.
Qualifications & exceptions
Applies prior to initiating any legal proceeding.
Not stated here
The text does not say how long you must wait for support to respond before you can start a proceeding; the formal Dispute Notice steps are in Section 9.6.
Legal Rights & Agreement Rules · Restriction or exception
The arbitration agreement covers almost all claims, with small claims, IP and Privacy Shield carve-outs
The agreement to arbitrate covers all legal disputes between you and Eventbrite. It includes, but is not limited to, all claims about any aspect of the relationship under any legal theory (contract, tort, statute, fraud, misrepresentation or other), claims that arose before this or any prior agreement (including claims relating to advertising), and claims that arise after the Terms or your use end. Despite that, either side may choose to bring an individual action in small claims court (to the extent the claim qualifies), or bring enforcement actions, validity determinations or claims about theft, piracy or unauthorized use of intellectual property to protect either side's Intellectual Property Rights. Intellectual Property Rights means patents, copyrights, moral rights, trademarks and trade secrets, not privacy or publicity rights. Separately, any portion of a dispute about Eventbrite's participation in the US-EU or US-Swiss Privacy Shield Frameworks is subject to the Dispute Resolution section of the Privacy Policy before this Section.
Supporting quotations
Our agreement to arbitrate applies to almost all claims.
This agreement to arbitrate applies to all legal disputes between you and us. It includes, but is not limited to: (i) all claims relating to any aspect of the relationship between you and us, whether based in contract, tort, statute, fraud, misrepresentation, or any other legal theory; (ii) all claims that arose before this or any prior agreement (including claims relating to advertising); and (iii) all claims that may arise after termination of these Terms and/or your use of the Services.
Notwithstanding this agreement to arbitrate, you or we may choose to bring:
an action on an individual basis in small claims court (to the extent the applicable claim qualifies); or
enforcement actions, validity determinations or claims relating to theft, piracy or unauthorized use of intellectual property in state or federal court in the U.S. Patent or Trademark Office to protect your or our Intellectual Property Rights. "Intellectual Property Rights" means patents, copyrights, moral rights, trademarks, and trade secrets, but not privacy or publicity rights.
In addition, the portion of any dispute or complaint relating to our participation in the US-EU or US-Swiss Privacy Shield Frameworks is subject to the Dispute Resolution section of our Privacy Policy before being subject to this Section.
Qualifications & exceptions
The list in (i) to (iii) is not complete ('includes, but is not limited to').
Small claims court is available only to the extent the applicable claim qualifies, and only on an individual basis.
Privacy rights and publicity rights are excluded from the 'Intellectual Property Rights' carve-out.
Not stated here
The intellectual property exception is worded as proceedings 'in state or federal court in the U.S. Patent or Trademark Office'; the text does not clarify how the courts and the U.S. Patent and Trademark Office relate in that phrase.
The Privacy Policy's Dispute Resolution section is not supplied, so that process is not explained.
A single arbitrator is picked by the AAA rank-and-strike process
You and Eventbrite agree to choose an arbitrator through a 'rank and strike' process run by the American Arbitration Association. The AAA proposes at least ten candidates. Each side responds directly to the AAA, without copying the other, striking up to three candidates and ranking the rest in order of preference. The AAA averages the two rankings and selects the candidate with the highest ranking.
Supporting quotations
How the arbitrator will be selected.
We each agree to use the “rank and strike” process for selecting an arbitrator. In this process, the American Arbitration Association (“AAA”) will propose at least ten candidates to potentially serve as the arbitrator.
We will each respond directly to AAA (without copying one another) in a writing that (i) “strikes” up to three of those candidates, that is, removes them from further consideration, and (ii) ranks the remaining candidates in order of preference. AAA will average each of our rankings for each arbitrator and select as the arbitrator the candidate with the highest ranking.
Qualifications & exceptions
Each side may strike up to three candidates from at least ten proposed.
Responses go directly to the AAA without copying the other side.
Not stated here
The text does not say what happens if a party does not respond to the AAA or if rankings tie.
Legal Rights & Agreement Rules · Restriction or exception
Claims may be brought only in an individual capacity; the arbitrator cannot run class or consolidated cases
You and Eventbrite each agree to bring claims against the other only in your or its individual capacity, and not as a plaintiff or class member in any purported class, consolidated or representative proceeding. Except for the batch process in Section 9.9, the arbitrator may not consolidate more than one person's claims and may not preside over any class, consolidated or representative proceeding. The arbitrator may, if warranted, issue all of the same relief that would be available in court, including public injunctive relief, in favor of the party seeking it, but only to the extent authorized by law and warranted by that party's claims.
Supporting quotations
We both agree to not bring a class action.
YOU AND EVENTBRITE AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, CONSOLIDATED OR REPRESENTATIVE PROCEEDING.
EXCEPT AS PROVIDED FOR IN SECTION 9.9 BELOW, THE ARBITRATOR MAY NOT CONSOLIDATE MORE THAN ONE PERSON'S CLAIMS, AND MAY NOT PRESIDE OVER ANY FORM OF CLASS, CONSOLIDATED OR REPRESENTATIVE PROCEEDING.
THE ARBITRATOR MAY (IF WARRANTED) ISSUE ALL OF THE SAME RELIEF THAT WOULD BE AVAILABLE IN COURT, INCLUDING PUBLIC INJUNCTIVE RELIEF, IN FAVOR OF THE PARTY SEEKING SUCH RELIEF, BUT ONLY TO THE EXTENT AUTHORIZED BY LAW AND WARRANTED BY THE PARTY’S CLAIMS.
Qualifications & exceptions
The exception is Section 9.9 (batch arbitration); a separate 'Similar Arbitration' consolidation with a third party's arbitration is also described.
Relief, including public injunctive relief, is limited to what the law authorizes and the party's own claims warrant.
Legal Rights & Agreement Rules · Procedure
Your arbitration may be consolidated with a 'Similar Arbitration' between Eventbrite and a third party
You and Eventbrite acknowledge that different arbitrations may raise overlapping factual or legal issues. If one of you starts an arbitration that raises questions that are also at issue in a pending arbitration between Eventbrite and a third party (a 'Similar Arbitration'), the arbitration involving you may be consolidated with the Similar Arbitration, either by mutual agreement of all parties or if the arbitrator decides consolidation is appropriate under the AAA Rules. Rulings in a Similar Arbitration are not binding in the arbitration involving you. This applies to the fullest allowable extent and subject to the batch process in Section 9.9.
Supporting quotations
You and we each acknowledge that different arbitrations may present overlapping factual or legal issues.
in the event one of you or us initiates an arbitration against the other and such arbitration presents one or more questions of fact or law that are also at issue in a pending arbitration between us and a third party (a “Similar Arbitration”), the arbitration involving you may be consolidated with the Similar Arbitration upon mutual agreement of all parties or upon determination by the arbitrator that consolidation is appropriate under the AAA Rules.
Any rulings in any Similar Arbitration will not be binding in the arbitration involving you.
Qualifications & exceptions
Consolidation needs mutual agreement of all parties or an arbitrator's determination under the AAA Rules.
Rulings in the Similar Arbitration do not bind your arbitration.
Subject to Section 9.9.
Not stated here
The text does not say how you would learn of a pending Similar Arbitration.
You must send a written Dispute Notice by certified mail and wait 60 days before starting an arbitration
A party who intends to seek arbitration must first send the other a written Notice of Dispute. A notice to Eventbrite goes by certified mail to Eventbrite, Inc., Attn: Legal Department, 95 Third Street, 2nd Floor, San Francisco, California 94103, USA. Notices to you go by certified mail to a mailing, home or payment address on record with Eventbrite, or, if Eventbrite has no physical address for you, may be delivered to your Eventbrite account email address. The notice must describe the nature and basis of the claim or dispute and set out the specific relief sought. If you and Eventbrite do not reach an agreement within sixty calendar days after the notice is sent, either of you may start an arbitration.
Supporting quotations
Notice must be given when one of us intends to seek arbitration.
A party who intends to seek arbitration must first send to the other a written Notice of Dispute ("Dispute Notice"). The Dispute Notice to Eventbrite must be addressed to the following address ("Notice Address") and must be sent by certified mail: Eventbrite, Inc., Attn: Legal Department, 95 Third Street, 2nd Floor, San Francisco, California, 94103 USA.
Dispute Notices to you will be addressed to a mailing, home, or payment address currently on record with Eventbrite and must be sent by certified mail. If we have no records of a physical address, our Dispute Notice may be delivered to your Eventbrite account email address.
The Dispute Notice must (i) describe the nature and basis of the claim or dispute; and (ii) set forth the specific relief sought. If Eventbrite and you do not reach an agreement to resolve the claim within sixty (60) calendar days after the Dispute Notice is sent, you or Eventbrite may commence an arbitration proceeding.
Qualifications & exceptions
Applies to a party that intends to seek arbitration.
Eventbrite's notice to you is by certified mail to an address on record, with email only if no physical address is on record.
The 60-day period runs from when the Dispute Notice is sent, not received.
Not stated here
The text does not say whether a Dispute Notice is needed before small claims court, and does not say what happens if the notice is defective.
Legal Rights & Agreement Rules · Procedure
AAA rules govern: the Consumer rules for personal use, the Commercial rules otherwise, with one arbitrator
The arbitration is governed by the AAA's Commercial Arbitration Rules or, if the actions giving rise to the dispute relate to your personal use of the Services rather than business use, the AAA's Consumer Arbitration Rules, in each case as modified by Section 9. The AAA administers it and a single arbitrator settles it. The AAA Rules are also available by phone at the number given in the text. All issues in dispute are for the arbitrator to decide, including issues about the scope, enforceability and arbitrability of Section 9.
Supporting quotations
These are the rules that will govern any arbitration proceedings.
The arbitration will be governed by the [Commercial Arbitration Rules](https://www.adr.org/Rules) , or, if the actions giving rise to the dispute or claim relate to your personal use of the Services (rather than business use), the [Consumer Arbitration Rules](https://www.adr.org/Rules) (in each case, the "AAA Rules") of the AAA, as modified by this Section 9, and will be administered by the AAA and settled by a single arbitrator.
All issues in dispute between the parties are for the arbitrator to decide, including, issues relating to the scope, enforceability, and arbitrability of this Section 9.
Qualifications & exceptions
Which AAA rule set applies depends on whether the dispute relates to your personal or business use.
The AAA Rules apply 'as modified by this Section 9'.
Not stated here
The AAA Rules themselves are not supplied, so their content is not explained.
Legal Rights & Agreement Rules · Procedure
As a Consumer you can have hearings in your county or by phone; claims of $10,000 or less can be decided on documents
If you are a Consumer, arbitration hearings take place at your option in the county where you live or by phone. If you are a Consumer who lives outside the United States, the hearing is in San Francisco, California or by phone or videoconference, at your option and as the AAA Rules permit. If your use of the Services is or was commercial, hearings take place in the United States in a reasonably convenient location for both parties unless you and Eventbrite agree otherwise, and if you cannot agree the AAA decides. For a claim of $10,000 or less, the arbitration is decided on submitted documents or through a phone or in-person hearing at your option; above $10,000, the AAA Rules decide the right to a hearing. In every case the arbitrator issues a reasoned written decision, the decision is final and binding, and the award can be entered in any court with jurisdiction.
Supporting quotations
This is where the arbitration will take place.
If you are a Consumer, any arbitration hearings will take place (at your option) either in the county of your residence or by phone, except that (1) if you are a Consumer whose residence is outside of the United States, the hearing will take place either in San Francisco, California or by phone or videoconference, at your option and as permitted by the AAA Rules;
If your use of the Services is or was for commercial use, then unless Eventbrite and you agree otherwise, any arbitration hearings will take place in the United States in a reasonably convenient location for both parties with due consideration of their ability to travel and other pertinent circumstances.
If your claim is for ten thousand dollars ($10,000) or less, the arbitration will be conducted solely on the basis of documents submitted to the arbitrator or through a telephonic or in-person hearing at your option. If your claim exceeds ten thousand dollars ($10,000), the right to a hearing will be determined by the AAA Rules.
If the parties are unable to agree on a location, or in the case of Batch arbitration per Section 9.9 belowAAA will determine the location.
Regardless of the manner in which the arbitration is conducted, the arbitrator will issue a reasoned written decision sufficient to explain the essential findings and conclusions on which the award is based. All decisions by the arbitrator will be final and binding and judgment on the award rendered may be entered in any court having jurisdiction.
Qualifications & exceptions
The Consumer options depend on you being a Consumer; the commercial-use rule applies if your use is or was commercial.
The $10,000 threshold refers to the amount of your claim.
For Batch arbitration the AAA chooses a reasonably convenient location, or phone or videoconference at your option.
Not stated here
The text does not say who decides whether a use was 'commercial' or what counts as commercial use.
Twenty-five or more similar claims by the same counsel within 90 days are arbitrated in batches of up to 50
If, within a 90-day period, 25 or more claimants submit Dispute Notices or file arbitrations raising similar claims (the same or similar facts or events and legal issues) and are represented by the same or coordinated counsel, the disputes must be arbitrated in batches of up to 50 claimants each. On notice from either side, the AAA groups them into one Batch if there are 25 to 50 claimants, or Batches of 50 with a smaller final Batch for the rest. Each Batch is resolved as a single consolidated arbitration with one AAA-appointed arbitrator, one set of arbitration fees and one hearing (if any), held at a reasonably convenient location the AAA chooses or by phone or video conference at your option. Eventbrite and you agree to cooperate in good faith, and challenges to the AAA's administrative decisions are heard by a single process arbitrator. If this Section is found unenforceable for a particular claimant or Batch, it is severed as to them and they must arbitrate individually.
Supporting quotations
Similar claims brought by the same or coordinated counsel will be batched together for efficient resolution.
To ensure efficient resolution, if within a 90-day period, 25 or more claimants submit Dispute Notices or file arbitrations raising similar claims (i.e., with the same or similar facts or events and legal issues) and are represented by the same or coordinated counsel, the disputes must be arbitrated in batches of up to 50 claimants each (“Batch”).
AAA shall thereafter provide for the resolution of each Batch as a single consolidated arbitration with a single arbitrator appointed by AAA, one set of arbitration fees, and one hearing (if any) per Batch, to be held at a reasonably convenient location as determined by AAA in accordance with the AAA Rules, or by phone or video conference at your option.
If this Section 9.9 is deemed unenforceable as to a particular claimant or Batch, then it will be severed as to that claimant or Batch, and those parties must arbitrate in individual proceedings.
Qualifications & exceptions
Applies only when 25 or more claimants with similar claims and the same or coordinated counsel file within 90 days.
Batch size is up to 50 claimants; with 25 to 50 claimants there is a single Batch.
Severability: if unenforceable as to a claimant or Batch, those parties arbitrate in individual proceedings.
Not stated here
The text does not say how 'coordinated counsel' is determined.
Charges & Financial Obligations · Company commitment
Eventbrite advances arbitration costs for claims of $10,000 or less, but you may have to reimburse frivolous claims
Filing, administration and arbitrator costs imposed by the AAA are governed by the AAA Rules, with two Eventbrite commitments for arbitrations you start against it. If the value of the relief you seek is $10,000 or less, Eventbrite advances all filing, administrative and arbitration costs and expenses imposed by the AAA, subject to reimbursement. If your claim arises from your use of the Services as a Consumer, the relief sought is more than $10,000 and you show the arbitrator that these costs would be more expensive than a court proceeding, Eventbrite pays the amount of those costs. If the arbitrator decides all your claims were frivolous when filed, or that you kept pressing them after receiving information showing they were frivolous, you agree to reimburse Eventbrite for the costs and expenses it paid and that you would have owed under the AAA Rules. In Batch arbitration there is one set of arbitration fees for each Batch.
Supporting quotations
This is how we decide who’s responsible for the costs of arbitration and legal fees.
Payment of all filing, administration, and arbitrator costs and expenses imposed by AAA will be governed by the AAA Rules, provided that if you are initiating an arbitration against Eventbrite and the value of the relief sought is ten thousand dollars ($10,000) or less, then Eventbrite will advance all filing, administrative and arbitration costs and expenses imposed by AAA (subject to reimbursement as set forth below).
Further, if you are initiating an arbitration against Eventbrite and your claim arises from your use of the Services as a Consumer, but the value of relief sought is more than ten thousand dollars ($10,000) and you demonstrate to the arbitrator that such costs and expenses would be more expensive than a court proceeding, then Eventbrite will pay the amount of any such costs and expenses.
In the event that the arbitrator determines that all of the claims you assert in arbitration were frivolous at the time they were filed or that you continued to press those claims even after receiving information demonstrating that such claims were frivolous, you agree to reimburse Eventbrite for all of the costs and expenses that Eventbrite paid and that you would have been obligated to pay under the AAA Rules.
AAA shall thereafter provide for the resolution of each Batch as a single consolidated arbitration with a single arbitrator appointed by AAA, one set of arbitration fees, and one hearing (if any) per Batch
Qualifications & exceptions
The $10,000 advance applies when you are initiating an arbitration against Eventbrite and the relief sought is $10,000 or less.
The above-$10,000 payment applies only to Consumer claims and only if you demonstrate to the arbitrator that the costs would exceed a court proceeding.
Reimbursement duty applies only if the arbitrator determines all your claims were frivolous when filed or you kept pressing them after receiving information that they were frivolous.
Not stated here
The AAA Rules' fee schedules are not supplied, so the amounts are not stated.
The text does not say who bears costs when Eventbrite starts the arbitration, other than by reference to the AAA Rules.
Charges & Financial Obligations · Procedure
Each side pays its own attorneys' fees unless the arbitrator rules otherwise on a request within 14 days
To the maximum extent the applicable law allows, each party bears its own attorneys' fees and expenses in connection with an arbitration. The arbitrator may make rulings and resolve disputes about reimbursement of attorneys' fees and expenses if either party asks within fourteen days of the arbitrator's ruling on the merits.
Supporting quotations
To the maximum extent allowed under applicable law, each party will bear its own attorneys' fees and expenses in connection with any arbitration proceeding. The arbitrator may make rulings and resolve disputes as to the reimbursement of attorneys' fees and expenses upon request from either party made within fourteen (14) days of the arbitrator's ruling on the merits.
Qualifications & exceptions
Each party bears its own fees 'to the maximum extent allowed under applicable law'.
Requests for reimbursement must be made within 14 days of the arbitrator's ruling on the merits.
Not stated here
The text does not say on what basis the arbitrator may order reimbursement.
Legal Rights & Agreement Rules · Restriction or exception
If part of the arbitration section is invalid, only that claim goes to San Francisco courts; the rest stays arbitrable
Disputes that cannot be arbitrated under Section 9 are governed by Section 21, which sends disputes not resolved under the arbitration agreement to the courts of San Francisco under California law. If any provision of Section 9 is found invalid or unenforceable for a particular claim or issue, all of Section 9 is void only for that claim or issue, and Section 21 'Applicable Law and Jurisdiction' applies to it instead. For all other claims and issues, Section 9 applies in full, and arbitration of those claims commences and is completed before any litigation on non-arbitrable claims, even if the arbitrable and non-arbitrable claims raise overlapping factual or legal questions.
Supporting quotations
9.11 Non-Qualifying Disputes.
Disputes that can’t be arbitrated in accordance with this Section 9 will be governed by Section 21.
In the event that any provisions of this Section 9 are found to be invalid or unenforceable for any claim or issue, then the entirety of this Section 9 will be null and void only with respect to such claim or issue and Section 21 “Applicable Law and Jurisdiction” will apply to such claim or issue in lieu of this Section 9.
For the avoidance of doubt, for all claims and/or issues as to which this Section 9 is not found to be invalid or unenforceable: (a) this Section 9 shall apply in full to all such claims and/or issues, and (b) arbitration of all such claims and/or issues shall commence and be completed prior to any litigation on any non-arbitrable claims, including in the event that arbitrable and non-arbitrable claims or issues present overlapping factual and/or legal questions.
Disputes that can’t be resolved under our arbitration agreement will be resolved in the courts of San Francisco under California law.
Any legal action against us related to our Services and not subject to the arbitration provisions in Section 9 of these Terms will take place in San Francisco.
Qualifications & exceptions
The voiding is claim-by-claim or issue-by-issue, not for the whole of Section 9.
Arbitrable claims go first: arbitration commences and is completed before litigation on non-arbitrable claims, even with overlapping questions.
Not stated here
Section 21's own terms are explained in the cards for that section.
Legal Rights & Agreement Rules · User right or choice
You can opt out of arbitration and the class waiver by emailing legal@eventbrite.com within 30 days
You have the right to opt out of, and not be bound by, the arbitration and class action waiver provisions in Section 9. To do so, send written notice of your decision from the email address Eventbrite associates with you as a User to legal@eventbrite.com, with 'ARBITRATION AND CLASS ACTION WAIVER OPT-OUT' in the subject line. The notice must be sent within thirty days of your first use of the Services or your agreement to the Terms, whichever is later. If you do not, you are bound to arbitrate under these provisions. If you opt out, Eventbrite is also not bound by them.
Supporting quotations
If you want to opt out of our agreement to arbitrate, you must notify us in time.
You have the right to opt out and not be bound by the arbitration or class action waiver provisions set forth above in this Section 9 by sending (from the email address we associate with you as a User) written notice of your decision to opt-out to legal@eventbrite.com. Please include the following in the subject line, "ARBITRATION AND CLASS ACTION WAIVER OPT-OUT."
The notice must be sent within thirty (30) days of your first use of the Services or your agreement to these Terms (whichever is later); otherwise, you will be bound to arbitrate disputes in accordance with the terms of these provisions. Note that if you opt out of these arbitration provisions, Eventbrite also will not be bound by them.
Qualifications & exceptions
Deadline is 30 days from first use of the Services or agreement to the Terms, whichever is later.
The email must come from the address associated with you as a User and carry the stated subject line.
Opting out also frees Eventbrite from the arbitration provisions.
Not stated here
The opt-out passage does not say where disputes are resolved after an opt-out.
You get a limited, revocable license to use the Services only to browse and buy, or to create and manage events
Eventbrite grants you a limited, non-exclusive, non-transferable, revocable right to use the Services, which you cannot sublicense except to sub-Users registered through the Services. The right is solely for two purposes: browsing the Services and searching for, viewing, registering for or purchasing tickets or registrations to a listed event; and creating event registration pages, an Organizer profile and other webpages to promote, market, manage, track and collect sales proceeds for an event. Your use must follow the Terms and all applicable local, state, provincial, national and other laws, rules and regulations. If you use search functionality or address auto-population tools, you are also bound by the Google Maps/Google Earth Additional Terms of Service, including the Google Privacy Policy.
Supporting quotations
Your right to use our Services is limited to the license we grant you.
We grant you a limited, non-exclusive, non-transferable, non-sublicensable (except to sub-Users registered via the Services), revocable right to use our Services solely to:
browse the Services and search for, view, register for, or purchase tickets or registrations to an event listed on the Services; and/or
create event registration, Organizer profile and other webpages to promote, market, manage, track, and collect sales proceeds for an event.
Your use of the Services must comply with these Terms and all applicable local, state, provincial, national and other laws, rules and regulations. In addition, by using any search functionality or address auto-population tools, you are bound by the [Google Maps/Google Earth Additional Terms of Service](https://maps.google.com/help/terms_maps.html) (including the [Google Privacy Policy](https://www.google.com/intl/ALL/policies/privacy/index.html) ).
Qualifications & exceptions
The license is revocable and non-transferable.
Sublicensing is allowed only to sub-Users registered via the Services.
The listed purposes are the only permitted ones ('solely to').
Using search or address auto-population tools makes you bound by the Google terms as well.
Not stated here
The Google Maps/Google Earth Additional Terms of Service and the Google Privacy Policy are linked but not supplied, so their contents are not explained.
The text does not define 'sub-Users'.
Legal Rights & Agreement Rules · Restriction or exception
You may not copy, reverse engineer, resell, strip notices from, or disrupt the Services
In addition to any other restrictions Eventbrite imposes in the Terms or elsewhere, you agree not to, directly or indirectly: copy, modify, reproduce, translate, localize, port or create derivatives of any part of the Services; reverse engineer, disassemble, decompile or otherwise try to discover the source code or the structure, sequence and organization of the Services; rent, lease, resell, distribute, use the Services for other commercial purposes not contemplated, or otherwise exploit them in any unauthorized manner; remove or alter proprietary notices; or engage in any activity that interferes with or disrupts the Services.
Supporting quotations
You can’t copy, sell, or use our Services in a way that is damaging to Eventbrite.
In addition to any other restrictions, limitations, and prohibitions that we impose (in these Terms or elsewhere), you agree you will not directly or indirectly:
copy, modify, reproduce, translate, localize, port, or otherwise create derivatives of any part of the Services;
reverse engineer, disassemble, decompile, or otherwise attempt to discover the source code or structure, sequence, and organization of all or any part of the Services;
rent, lease, resell, distribute, use the Services for other commercial purposes not contemplated or otherwise exploit the Services in any unauthorized manner;
remove or alter any proprietary notices on the Services; or
engage in any activity that interferes with or disrupts the Services.
Qualifications & exceptions
Covers direct and indirect conduct.
These restrictions are in addition to other restrictions Eventbrite imposes 'in these Terms or elsewhere'; the 'elsewhere' restrictions are not supplied.
Not stated here
Other restrictions that Eventbrite imposes elsewhere are not part of this text.
Content & IP Rights · Restriction or exception
Site Content is Eventbrite's exclusive property or licensed from third parties, and rights not granted are reserved
You agree that all Site Content may be protected by copyrights, trademarks, service marks, trade secrets or other intellectual property and proprietary rights and laws. Eventbrite may own the Site Content, or portions of it may be made available to Eventbrite through arrangements with third parties. The Terms also say that Site Content included in or made available through the Services is Eventbrite's exclusive property and is protected by copyright laws. You agree to use Site Content only for purposes permitted by the Terms and applicable laws, and any rights not expressly granted in the Terms are reserved.
Supporting quotations
Our property remains our property.
You agree that all Site Content may be protected by copyrights, trademarks, service marks, trade secrets or other intellectual property and other proprietary rights and laws. We may own the Site Content, or portions of the Site Content may be made available to us through arrangements with third parties.
Site Content that is included in or made available through the Services is our exclusive property and is protected by copyright laws.
You agree to use the Site Content only for purposes that are permitted by these Terms and any applicable local, state, provincial, national, or other law, rule, or regulation. Any rights not expressly granted in these Terms are reserved.
Qualifications & exceptions
Use of Site Content is limited to purposes the Terms and applicable law permit.
All rights not expressly granted are reserved.
Not stated here
The text says Eventbrite 'may own' the Site Content or that parts may come from third parties, and also calls Site Content 'exclusive property'; it does not reconcile the two.
Content & IP Rights · Restriction or exception
You may not use Eventbrite or third-party trademarks without written consent, nor disparage or link with them
Eventbrite's trademarks, service marks and logos are registered and unregistered marks of Eventbrite, and other names used with the Services may be owned by third parties; together these are 'Trademarks'. Your license to use the Services does not include any license or right to use a Trademark displayed with the Services without Eventbrite's prior written consent specifically for each such use. You must not use the Trademarks to disparage Eventbrite, any third party or their products or services, or in a way that may damage goodwill in the Trademarks, and must not use a Trademark as part of a link to or from any website unless Eventbrite approves by prior written consent for each link. Goodwill from use of an Eventbrite Trademark benefits Eventbrite. The text also says patents and patents pending apply to the Services, that Site Content may be protected by copyrights owned by Eventbrite or third parties, and that copying portions of the Services violates those patent rights and copyrights.
Supporting quotations
You can’t use trademarks that aren’t yours unless we say so.
Your license to use the Services does not include, by implication, estoppel, or otherwise, any license or right to use any Trademark displayed in connection with the Services without our prior written consent specifically for each such usage.
You must not use the Trademarks to disparage us, any third party, or our or such third party's products or services, or in any manner that may damage any goodwill in the Trademarks. You must not use any Trademarks as part of a link to or from any website unless we approve such use by prior written consent specifically for each such link.
All goodwill generated from the use of any Eventbrite Trademark will inure to Eventbrite's benefit. Certain issued patents and patents pending apply to the Services. Site Content may also be protected by copyrights owned by us and/or third parties. Please note that if you copy portions of the Services, you are violating these patent rights and copyrights.
Qualifications & exceptions
Consent must be prior, written and specific to each use or each link.
The restriction covers third-party Trademarks as well as Eventbrite's own.
Not stated here
The patents referred to are not identified.
Content & IP Rights · Permission or license
Eventbrite owns sub-domains it gives Organizers, and your right to use one lasts only while you actively sell tickets
Eventbrite may give you the right to use a sub-domain within its Site for one or more of Your Eventbrite Events. All such sub-domains are solely Eventbrite's property, and it decides their appearance, design, functionality and everything else about them. Your right to use a sub-domain continues only as long as you are actively selling tickets for your events on the Services and you comply with the Terms. If Eventbrite ends your right to a sub-domain for any other reason, it will provide you with a new one.
Supporting quotations
Any sub-domains connected to our website will be owned by us.
We may provide you with the right to use a sub-domain within the Site (e.g., [sub-domain prefix].eventbrite.com) for one or more of Your Eventbrite Events. All such sub-domains are solely our property and we reserve the right to determine the appearance, design, functionality, and all other aspects of such sub-domains.
If we provide you with a sub-domain, your right to use it will continue only for so long as you are actively selling tickets for Your Eventbrite Events on the Services and provided you are in compliance with the Terms. If we terminate your right to use a sub-domain for any other reason, we will provide you with a new sub-domain.
Qualifications & exceptions
The right lasts only while you are actively selling tickets for Your Eventbrite Events on the Services and complying with the Terms.
The replacement sub-domain promise applies where Eventbrite ends the right for a reason other than ending of active ticket sales or non-compliance.
Not stated here
The text does not say what happens to a sub-domain right if you stop selling tickets or break the Terms, other than that the right continues only while those conditions hold.
Legal Rights & Agreement Rules · Restriction or exception
Organizers warrant they hold all needed licenses and permits before selling tickets and will prove it on request
If you are an Organizer, on top of your other representations and warranties, you represent and warrant that you will obtain, before starting ticket sales, all applicable licenses, permits and authorizations ('Licensure') for your events. Licensure includes local authority authorization of the event, traffic engineering authorizations, fire department inspection reports, fire marshal permits, authorization to receive minors, sanitary authorization and property operation permits. You also warrant that you will comply, and will make sure the venues comply, with all applicable laws, regulations, rules and ordinances; that you will maintain the applicable Licensure throughout your use of the Services to promote, produce, sponsor, host and sell tickets; and that you will provide evidence of Licensure and related information before offering tickets or registrations and promptly on Eventbrite's reasonable request from time to time.
Supporting quotations
Organizers must obtain all applicable licenses, permits, and authorizations for their events.
If you are an Organizer, along with your other representations and warranties, you represent and warrant to us that:
You will obtain, before starting ticket sales, all applicable licenses, permits, and authorizations (individually and collectively, "Licensure") for Your Eventbrite Events. Licensure includes state, county, municipal, or other local authority's authorization of the event, traffic engineering authorizations, fire department inspection reports, fire marshal permits, authorization to receive minors, sanitary authorization, and property operation permits;
You will comply, and will ensure that the venues for Your Eventbrite Events will comply, with all applicable laws, regulations, rules, and ordinances;
You will maintain throughout the use of the Services the applicable Licensure to promote, produce, sponsor, host, and sell tickets for all of Your Eventbrite Events; and
You will provide evidence of Licensure and related information prior to offering tickets or registrations for Your Eventbrite Events and promptly upon our reasonable request from time to time.
Qualifications & exceptions
Applies to Organizers only.
Licensure must be obtained before ticket sales start and maintained throughout use of the Services.
The Licensure examples use 'includes', so the list is not complete.
Evidence is due before offering tickets and on Eventbrite's reasonable request, which can recur.
Not stated here
The text does not say what Eventbrite does if an Organizer cannot show Licensure, beyond the general right to suspend or terminate in the termination section.
Legal Rights & Agreement Rules · User right or choice
Copyright owners can send a DMCA takedown notice by following Eventbrite's Trademark and Copyright Policy
If you are a copyright owner, or an agent of one, and you believe content on the Sites infringes your copyrights, you may submit a Digital Millennium Copyright Act notice by following the directions in Eventbrite's Trademark and Copyright Policy. The directions themselves are in that policy, which is not part of this document.
Supporting quotations
What to do if you believe your copyrights are being violated.
If you are a copyright owner or an agent of a copyright owner and you believe that any content on the Sites infringes your copyrights, you may submit a notice pursuant to the Digital Millennium Copyright Act ("DMCA") by following the directions we provided in Eventbrite's [Trademark and Copyright Policy](https://www.eventbrite.com/help/en-us/articles/562130/eventbrite-trademark-copyright-policy/).
Qualifications & exceptions
Applies to content on the Sites.
Open to copyright owners and their agents.
Not stated here
The Trademark and Copyright Policy with the takedown directions is linked but not supplied, so the procedure and any counter-notice rights are not explained.
Content & IP Rights · Restriction or exception
You may not use Site Content for your own commercial purposes or scrape the Sites
You have no right to use, and agree not to use, any Site Content for your own commercial purposes. You also have no right to, and agree not to, scrape, crawl or use any automated means to extract data from the Sites.
Supporting quotations
13.1 You can’t use our content for your own purposes.
You have no right to use, and you agree not to use, any Site Content for your own commercial purposes. You have no right to, and you agree not to, scrape, crawl, or employ any automated means to extract data from the Sites.
Qualifications & exceptions
The scraping ban covers the Sites, meaning the online properties; the commercial-use ban covers all Site Content.
Not stated here
The text does not say whether any automated access is allowed under a separate agreement or the API Terms of Use.
Charges & Financial Obligations · Company practice
Creating an account is free, but Eventbrite charges fees that vary and can reach Consumers in several forms
Creating an account is free. Eventbrite charges fees to list an event and to buy or sell paid tickets or registrations. The fees may vary based on individual agreements with certain Organizers. In some cases an Organizer decides whether the fees are passed on to Consumers and shown as 'Fees' on the event page, or absorbed into the ticket price and paid by the Organizer out of gross proceeds. Fees charged to Consumers may include other charges, including facility fees, royalties, taxes, processing fees and fulfillment fees, so what Consumers pay is not necessarily what Eventbrite charges the Organizer or the standard fees described to Organizers. Some fees are meant to cover Eventbrite's costs but may include an element of profit or of loss. Eventbrite does not control, and cannot disclose, fees from your bank or credit card company, including for foreign currency or foreign purchases, and tells you to check with them.
Supporting quotations
We charge the following fees.
Creating an account is free. However, we charge fees to list an event and to buy/sell paid tickets or registrations. These fees may vary based on individual agreements between us and certain Organizers.
In some cases, Organizers may determine whether these fees will be passed along to Consumers and shown as "Fees" on the applicable event page or absorbed into the ticket or registration price and paid by the Organizer out of ticket and registration gross proceeds. The fees charged to Consumers may include other charges, including facility fees, royalties, taxes, processing fees, and fulfillment fees.
This means that the fees paid by Consumers for an event are not necessarily the same as those charged by us to the applicable Organizer or the standard fees described on the Services to Organizers. In addition, some fees are meant to defray costs incurred by us, but may in some cases include an element of profit and in some cases include an element of loss.
We do not control (and cannot disclose) fees levied by your bank and/or credit card company, including fees for purchasing tickets and registrations in foreign currencies or from foreign persons. Be sure to check with your bank or credit card company prior to purchasing to understand all applicable fees, credit card surcharges, and currency conversion rates.
Qualifications & exceptions
Fees vary by individual agreement for certain Organizers.
Whether fees are shown to Consumers or absorbed by the Organizer is decided by the Organizer 'in some cases'.
The Consumer-fee list uses 'including', so it is not complete.
Bank and card fees are outside Eventbrite's control.
Not stated here
The standard fee amounts are not stated in this passage; they are described on the Services and in the Merchant Agreement, neither of which is supplied.
Account & Service Control · Procedure
To transfer a ticket, ask the Organizer first; Eventbrite might help if the Organizer cannot
If you want to transfer a ticket you bought on the Site, contact the Organizer of the event to arrange it. If you cannot reach the Organizer, or the Organizer cannot arrange a transfer, you can contact Eventbrite, which says it 'might' be able to accommodate the request.
Supporting quotations
You may be able to transfer your ticket.
If you wish to transfer tickets to an event you have purchased on the Site, please contact the Organizer of the event to arrange for ticket transfer. If you are unable to reach the Organizer, or the Organizer is unable to arrange a ticket transfer, please [contact us](https://www.eventbrite.com/help/en-us/contact-us/) and we might be able to accommodate this for you.
Qualifications & exceptions
Applies to tickets purchased on the Site.
Eventbrite's help is stated as a possibility ('might be able'), not a commitment.
Not stated here
The text does not say whether Organizers must allow transfers.
Charges & Financial Obligations · Procedure
Consumers ask the Organizer for refunds and must not use a refunded ticket, which counts as fraud
Consumers who want a refund should contact the Organizer, because all transactions are between an Organizer and its Consumers; the text points to a help article about getting a refund. Consumers must not use a ticket that has been refunded, and Organizers must not accept invalid tickets. If you are a Consumer and receive a refund, you will discard the ticket and not use it, or any copy, to attend the event, and the Terms say that violating this is fraud.
Supporting quotations
Consumers requesting a refund should contact the Organizer. Consumers must not use a ticket that has been refunded, and Organizers must not accept invalid tickets.
Because all transactions are between an Organizer and its Consumers, we ask that all Consumers contact the applicable Organizer of their event with any refund requests.
If you are a Consumer and you receive a refund for your ticket, you will discard the ticket and will not use it (or any copy of it) to attend the event. Violation of this is fraud.
Qualifications & exceptions
Refund requests go to the Organizer of the event, not to Eventbrite.
The refund conditions an Organizer sets are in documents not supplied.
Not stated here
The Organizer Refund Policy Requirements and the linked refund help article are not supplied, so when a refund is available is not explained.
Legal Rights & Agreement Rules · Restriction or exception
Organizers must check ticket validity, and Eventbrite is not liable for costs from non-compliance or ticket fraud
If you are an Organizer, you acknowledge that the procedure to check the validity of tickets must always be followed, including checking in Consumers with the Eventbrite app for organizers. Eventbrite says it will not be liable under any circumstances for costs arising from Organizers' non-compliance with the procedures they must use to check ticket validity. It also says it will not be liable under any circumstances for costs or damage from ticket-related fraud or from buying a ticket through non-official means, such as third parties.
Supporting quotations
If you are an Organizer, you acknowledge that the applicable procedure to check the validity of the ticket must always be followed, including [checking in Consumers](https://www.eventbrite.com/help/en-us/articles/741083/how-to-check-in-attendees-at-the-event-with-eventbrite-organizer/) with the Eventbrite app for organizers.
We will not be liable under any circumstances for any costs arising from Organizers’ non-compliance with the procedures that must be implemented by Organizers to check the validity of tickets.
We will not be liable under any circumstances for costs and/or damage arising from ticket-related fraud and/or the purchase of the ticket through non-official means, such as third parties.
Qualifications & exceptions
The validity-check duty applies to Organizers.
'Under any circumstances' is the source's wording; the Terms elsewhere say liability limits apply only where lawful in your jurisdiction.
Not stated here
The text does not say how this interacts with the local-law limit on liability exclusions in the Compliance of Terms section.
Cross-references
contrast (model-proposed): Liability limits apply only where lawful in your jurisdiction — contrast: The ticket-validity paragraph says Eventbrite is not liable 'under any circumstances' for the listed costs, while the compliance section says liability limits apply only where lawful in the User's jurisdiction. The text does not say how they fit together.
Account & Service Control · Restriction or exception
Eventbrite may require an account, the Services are not for children, and you must be of legal age
Eventbrite may require you to create an account to use certain features or functions of the Services. The Services are not targeted at children, and you must be the legal age of majority where you live to use them.
Supporting quotations
We may require you to create an account to access certain features or functions of the Services. You agree to the following:
Our Services are not targeted at children. You must be the legal age of majority where you reside to use the Services.
Qualifications & exceptions
The age requirement is the age of majority where you reside, so it varies by location.
Not stated here
The text does not say what age that is or what Eventbrite does if it learns a user is under age.
Account & Service Control · Restriction or exception
You must give accurate Registration Data and keep it current, and Eventbrite alone settles account ownership disputes
When you create an account or use the Services, you must provide accurate, current and complete information about yourself, or about the entity if you use the Services for one (the 'Registration Data'), and update it if it changes. If two or more persons or entities dispute who owns an account, Eventbrite is the sole arbiter and its decision, which may include terminating or suspending the account, is final and binding.
Supporting quotations
When you create an account with us or use our Services, you must provide us with accurate information and follow these rules.
You must provide accurate, current, and complete information about yourself, or if you are using the Services on behalf of an entity, that entity (the "Registration Data"). You also must update this Registration Data if it changes.
If there is a dispute between two or more persons or entities regarding account ownership, we will be the sole arbiter of that dispute and our decision (which may include termination or suspension of the account) will be final and binding.
Qualifications & exceptions
Registration Data covers you, or the entity you act for.
Eventbrite's account-ownership decision is described as final and binding, and may include termination or suspension.
Not stated here
The text does not describe any process, evidence or appeal for account-ownership disputes.
Legal Rights & Agreement Rules · Restriction or exception
If you act for a company, you warrant you can bind it and grant Eventbrite all permissions and licenses in the Terms
If you use the Services for a company or other entity, you represent and warrant that you have authority to legally bind that entity and to grant Eventbrite all the permissions and licenses given in the Terms.
Supporting quotations
If you are using the Services on behalf of a company or other entity, you represent and warrant that you have the authority to legally bind that entity and grant us all permissions and licenses provided in these Terms.
Qualifications & exceptions
Applies when you use the Services on behalf of a company or other entity.
Not stated here
The text does not say what follows if you lack the authority you warrant.
You are responsible for everything under your account, including sub-users, and must report unauthorized use immediately
Eventbrite may let you give third parties certain permissions in your account, such as 'sub-users', 'sub-accounts' or other credentialed users. If it does, you are solely responsible for all activity under your account, including by sub-users. You must keep your password and account details confidential, and every rule that applies to your account applies to the third parties you give access to. You must immediately tell Eventbrite of any unauthorized use of your password or account or any other security breach, and you are responsible for any activity under your account.
Supporting quotations
We may provide you the ability to implement certain permissions within your account to third parties including, "sub-users," "sub-accounts," or other credentialed account users. If we do so, you are solely responsible for all activity that occurs under your account (including actions by sub-users). You must maintain the confidentiality of your password and account details. All rules applicable to your account will apply to all third parties to whom you grant access to your account.
You will immediately notify us of any unauthorized use of your password or account, or any other breach of security. You are responsible for any activities that occur under your account.
Qualifications & exceptions
Responsibility is stated as sole and covers sub-user activity.
Notice of unauthorized use must be immediate.
Not stated here
The text does not say whether Eventbrite shares any responsibility for unauthorized use after you notify it.
Data Access & Collection · Restriction or exception
You may not use the Services to collect sensitive personal information without permission or written consent
You agree not to use the Services to collect sensitive personal information, such as health information (including 'protected health information' as defined in 45 C.F.R. §160.103), social security numbers, financial information, payment card numbers, driver's license numbers and passport numbers. The exceptions are where the Terms otherwise permit it or Eventbrite has consented to the collection in writing.
Supporting quotations
You will not use the Services to collect any sensitive personal information, such as health information (including "protected health information" as defined in 45 C.F.R. §160.103), social security numbers, financial information, payment card numbers, driver's license numbers, and passport numbers, unless otherwise permitted by these Terms or we have consented to the collection of the information in writing.
Qualifications & exceptions
The examples use 'such as', so the list of sensitive information is not complete.
Exceptions: otherwise permitted by the Terms, or Eventbrite's written consent.
Not stated here
The federal regulation cited, 45 C.F.R. §160.103, is named in the text but is not supplied or explained here.
The text does not say which parts of the Terms might otherwise permit such collection.
Content & IP Rights · Permission or license
You license Your Content and Trademarks to Eventbrite worldwide, perpetually and irrevocably, with sublicensing
You are solely responsible for Your Content and Your Trademarks. You give Eventbrite a non-exclusive, worldwide, perpetual, irrevocable, royalty-free, transferable, sublicensable right and license to access, use, reproduce, transmit, adapt, modify, perform, display, distribute, translate and publish, and to create derivative works based on, Your Content (in whole or in part, in any media) and Your Trademarks. The license is for the purposes listed in the next card. Your Content is anything you contribute, provide, post or make available, or authorize Eventbrite to use.
Supporting quotations
We have certain rights to use Your Content and Your Trademarks.
You are solely responsible for Your Content and Your Trademarks. You hereby grant us a non-exclusive, worldwide, perpetual, irrevocable, royalty-free, transferable, sublicensable right and license to access, use, reproduce, transmit, adapt, modify, perform, display, distribute, translate, publish, and create derivative works based on:
Your Content, in whole or in part, in any media, for
Your Trademarks,
Qualifications & exceptions
The license is stated as perpetual and irrevocable, with no end date given.
Transferable and sublicensable: Eventbrite may pass the rights on to others.
Non-exclusive: you keep your own rights.
The license is limited to the purposes listed for Your Content and Your Trademarks.
Not stated here
The text does not say whether the license ends if you delete Your Content or your account, other than calling it perpetual and irrevocable.
Content & IP Rights · Permission or license
Eventbrite may use your content to run and promote the Services and internally; promoting itself needs your permission
The license to Your Content is for: operating the Services, including Eventbrite's promotional and marketing services, which may promote you and your events on third-party websites or other media, including event distribution providers and social media; Eventbrite's own internal purposes, such as employee or shareholder communications; and, when you give your permission, promoting Eventbrite or its Services. The license to Your Trademarks is for use in connection with Eventbrite's use of Your Content, and for identifying you as an existing or past customer of Eventbrite on the Services and in marketing, advertising and promotional materials.
Supporting quotations
the purpose of operating the Services (including our promotional and marketing services, which may include promotion of you and Your Eventbrite Events on a third-party website or other media, including our event distribution providers and our social media properties);
Eventbrite’s internal purposes (such as employee or shareholder communications); and
when you give your permission, for the purposes of promoting Eventbrite or our Services; and
in connection with our use of Your Content; and
for the purpose of identifying you as an existing or past customer of Eventbrite both on the Services and in marketing, advertising and promotional materials.
Qualifications & exceptions
Promoting Eventbrite or its Services with Your Content requires your permission; operating the Services and internal purposes do not.
Customer identification covers both existing and past customers and reaches marketing, advertising and promotional materials.
Promotion on third-party websites, event distribution providers and social media is within 'operating the Services'.
Not stated here
The text does not say how you would give or withdraw the permission for promoting Eventbrite, or how you can stop being identified as a past customer.
Content & IP Rights · User right or choice
Eventbrite does not claim ownership of your content, you waive moral rights, and your outside use is not restricted
Eventbrite says it does not claim ownership of Your Content or Your Trademarks, and that the licenses are essential to provide the Services and help your events. Examples it gives: it can display your logo or event images on its website and resize or enhance them for its applications, or use them in its marketing tools to help promote your events, and it may feature details of an event in a blog, case study or shareholder letter. You waive any and all moral rights in connection with Eventbrite's use of Your Content under these licenses. Aside from the licenses, neither side transfers ownership, and nothing in the Terms restricts your own rights to use and exploit Your Content and Your Trademarks outside of the Services.
Supporting quotations
We don’t claim ownership to Your Content or Your Trademarks, but these licenses are essential to provide you the Services and help Your Eventbrite Events. Consider the following examples: if you submit your logo or other images associated with one of Your Eventbrite Events, we can display them on our website and resize or enhance them so that they look good on our Applications, or use them with our marketing tools to help you promote Your Eventbrite Events; we may feature details from one of Your Eventbrite Events in a blog, case study, or shareholder letter to highlight the impact made by Your Eventbrite Events.
You hereby waive any and all moral rights in connection with our use of Your Content in accordance with the licenses in this Section 16.
Aside from these licenses, we do not claim, and you do not transfer, any ownership rights in any of Your Content or Your Trademarks and nothing in these Terms will restrict any rights that you may have to use and exploit Your Content and Your Trademarks outside of the Services.
Qualifications & exceptions
The examples are illustrations ('Consider the following examples'), not limits on the license.
The moral-rights waiver is tied to uses in accordance with the Section 16 licenses and covers Your Content.
You keep the right to use Your Content and Your Trademarks outside the Services.
Content & IP Rights · Restriction or exception
You warrant you have the rights to grant the license and that your content is lawful and does not infringe
You represent that you can grant the rights described. You represent and warrant that you have all the rights, power and authority necessary to grant the license, and that all of Your Content and Your Trademarks do not infringe, violate, misappropriate or otherwise conflict with any third party's rights, comply with all applicable local, state, provincial, national and other laws, rules and regulations, and do not violate the Terms.
Supporting quotations
You represent that you are able to grant us the rights described above.
You represent and warrant that you have all the rights, power and authority necessary to grant the foregoing license, and that all Your Content and Your Trademarks:
do not infringe, violate, misappropriate or otherwise conflict with the rights of any third party;
comply with all applicable local, state, provincial, national, and other laws, rules and regulations; and
do not violate these Terms.
Qualifications & exceptions
Applies to all of Your Content and Your Trademarks.
These are representations and warranties, which connect to the indemnity for third-party claims.
Content & IP Rights · Permission or license
Your Content must be accurate; Eventbrite may remove it for any reason and may show it beside competing content
Your Content must be accurate and truthful. Eventbrite reserves the right to remove Your Content from the Services if it believes Your Content or your events violate the Terms or the Community Guidelines, or 'for any other reason'. Your Content and Your Trademarks may be displayed on the Services close to any Site Content or any third-party content, including similar or competing content, and Eventbrite does not guarantee you exclusivity as an Organizer in any category. The Services are provided on a nonexclusive basis.
Supporting quotations
Your Content must comply with our rules and guidelines.
Your Content must be accurate and truthful. We reserve the right to remove Your Content from the Services if we believe that Your Content or Your Eventbrite Events violate these Terms, our Community Guidelines, or for any other reason.
Your Content and Your Trademarks may be displayed on the Services in proximate distance to any Site Content or any third-party content, including content that is substantially similar or competing with yours, and we do not guarantee your exclusivity as an Organizer in any category. Without limiting the generality of the foregoing, the Services are provided on a nonexclusive basis.
Qualifications & exceptions
Removal is available for stated violations and also for 'any other reason'.
No exclusivity guarantee for Organizers in any category.
Applies to Your Content and Your Trademarks being shown next to competing content.
Not stated here
The text does not say whether Eventbrite gives notice or a way to appeal before or after it removes content.
Sharing & Disclosure · Permission or license
Eventbrite may keep your content and account data and disclose it for legal process, claims, enforcement or safety
Eventbrite may preserve Your Content, Your Trademarks, Registration Data and all other data associated with your account. It may also disclose them if required by law, or in the good-faith belief that preserving or disclosing is reasonably necessary to comply with legal process; to respond to claims that Your Content or Your Trademarks violate third parties' rights; to enforce or administer the Terms; or to protect the rights, property or personal safety of Eventbrite, its Users or the public, including fraud prevention.
Supporting quotations
We may preserve Your Content, Your Trademarks, Registration Data, and all other data associated with your account, and may also disclose Your Content, Your Trademarks, Registrations Data, and all other data associated with your account account if required to do so by law or in the good faith belief that such preservation or disclosure is reasonably necessary to:
comply with legal process;
respond to claims that any of Your Content or Your Trademarks violate the rights of third parties;
enforce or administer these Terms; and/or
protect the rights, property, and/or personal safety of us, our Users and/or the public, including fraud prevention.
Qualifications & exceptions
Covers all data associated with your account, not only content.
Disclosure is allowed when required by law or in the good-faith belief that it is reasonably necessary for the listed purposes.
The purposes include protecting Eventbrite's own rights and property.
Not stated here
The text sets no retention period for preserved data and does not name who receives disclosed data.
The Privacy Policy, which is not supplied, may add rules for personal data.
Use & Processing · Context
You accept that delivering your content may involve network transmission and technical changes
You understand that the technical processing and transmission of the Services, including Your Content and Your Trademarks, may involve transmissions over various networks and changes to conform and adapt to the technical requirements of connecting networks or devices.
Supporting quotations
You understand that the technical processing and transmission of the Services, including Your Content and Your Trademarks, may involve transmissions over various networks and/or changes to conform and adapt to technical requirements of connecting networks or devices.
Qualifications & exceptions
The changes described are technical adaptation for networks and devices.
Legal Rights & Agreement Rules · Procedure
Eventbrite sends notices by email, mail or on the Services; you contact it by mail or at legal@eventbrite.com
Eventbrite may send notices to you by email or regular mail at your business address listed in its records. It may also give notices of changes to the Terms or other matters by displaying notices or links to notices on the Services. To contact Eventbrite or deliver a notice, use Eventbrite, Inc., Attn: Legal Department, 95 Third Street, 2nd Floor, San Francisco, California 94103, USA, or email legal@eventbrite.com.
Supporting quotations
Here’s how to notify us.
Notices may be sent to you by email or regular mail at your business address listed in Eventbrite's records. We may also provide notices of changes to these Terms or other matters by displaying notices or links to notices on the Services.
If you wish to contact us or deliver any notice(s), you can do so at the following address: Eventbrite, Inc., Attn: Legal Department, 95 Third Street, 2nd Floor, San Francisco, California, 94103 USA; or via email to legal@eventbrite.com.
Qualifications & exceptions
Notices to you go to the business address in Eventbrite's records or by email.
Notices of changes may be given just by displaying them or links on the Services.
Not stated here
The text does not say when a notice counts as received.
Legal Rights & Agreement Rules · Permission or license
Eventbrite can modify the Terms, Privacy Policy and Merchant Agreement, and notifies you of material changes
Eventbrite reserves the right to modify the Terms, including the Privacy Policy and the Merchant Agreement, from time to time (called 'Modifications'). If it believes a Modification is material, it will let you know by one or more of these methods: posting the changes through the Services, updating the 'Updated' date at the top of the page, or sending you an email or message. The text promises notice only for Modifications Eventbrite believes are material.
Supporting quotations
We may modify these Terms from time to time and will notify you of material changes.
We reserve the right to modify these Terms (including the [Privacy Policy](https://www.eventbrite.com/help/en-us/articles/460838/eventbrite-privacy-policy/) and the [Merchant Agreement](https://www.eventbrite.com/help/en-us/articles/346993/eventbrite-merchant-agreement/) from time to time (collectively, "Modifications"). If we believe any Modifications are material, we will let you know by one (or more) of the following methods:
posting the changes through the Services;
updating the "Updated" date at the top of this page; or
sending you an email or message about the Modifications.
Qualifications & exceptions
Notice is promised only for Modifications Eventbrite believes are material.
Notice may be by posting through the Services or updating a date, not necessarily by email.
Not stated here
The page header in this copy reads 'Last updated', while the text refers to an 'Updated' date at the top of the page; the text does not say they are the same.
The source does not say how non-material Modifications are announced.
Legal Rights & Agreement Rules · Restriction or exception
Material changes take effect after 30 days, other changes at once, and continued use means you accept them
Material Modifications take effect thirty days after the 'Updated' date, unless Eventbrite's notice to you gives a different date. All other Modifications are effective immediately. You are responsible for reviewing any Modification, and continuing to use the Services after a Modification is treated as your acceptance of it and of the updated Terms. In certain circumstances Eventbrite may seek a Modification that applies only to you; that kind must be in writing and signed by both you and Eventbrite.
Supporting quotations
Modifications that are material will be effective thirty (30) days following the "Updated" date, unless a different date is communicated in our notice to you. All other Modifications will be effective immediately.
You are responsible for reviewing any Modifications. Your continued use of the Services after any Modification will be considered your acceptance of that Modification and the updated Terms.
In certain circumstances, we may seek a Modification to these Terms that will only apply to you. This type of Modification must be in writing and signed by both parties (you and Eventbrite).
Qualifications & exceptions
The 30 days run from the 'Updated' date, not from when you read the notice.
Eventbrite can set a different date in its notice.
Acceptance is by continued use; no separate consent step is described.
Individual Modifications need a signed writing by both parties.
Not stated here
The text does not say what you can do if you do not accept a Modification, other than stopping use or closing your account, which are covered in the termination section.
Account & Service Control · Permission or license
Eventbrite can change, replace or discontinue any part of the Services at any time and for any reason
Eventbrite says it is constantly evolving its products and services, so it cannot guarantee the availability of certain features or functionality. It reserves the right to modify, replace or discontinue any part of the Services, or the entire Services, at any time and for any reason.
Supporting quotations
We are constantly evolving our products and services to better meet the needs of our Users. Because of this, we cannot guarantee the availability of certain product features or functionality. We reserve the right to modify, replace, or discontinue any part of the Services or the entire Services at any time and for any reason.
Qualifications & exceptions
'At any time and for any reason': no notice period is stated here.
Not stated here
The text does not say whether you get notice or a refund if a feature you paid for is discontinued.
Legal Rights & Agreement Rules · Permission or license
Eventbrite can assign the Terms to an affiliate or another entity without your consent
Eventbrite may, without your consent, freely assign the Terms and its rights and obligations under them, whether to an Affiliate or to another entity, in connection with a corporate transaction or otherwise.
Supporting quotations
We can assign our rights and obligations under these Terms.
We may, without your consent, freely assign these Terms and our rights and obligations under these Terms, whether to an Affiliate or to another entity, in connection with a corporate transaction or otherwise.
Qualifications & exceptions
No consent from you is needed.
Not limited to corporate transactions ('or otherwise').
Not stated here
This section does not say whether you may assign your own rights or obligations.
Legal Rights & Agreement Rules · Restriction or exception
The Terms are the whole agreement unless a separate written agreement exists, including one for a specific event
Except as the Terms say otherwise, the Terms are the entire agreement between you and Eventbrite and govern your use of the Services. They supersede earlier or contemporaneous agreements, proposals, discussions or communications on the same subject. The exception is any written agreement for Services between you and Eventbrite that relates to a specified event or events.
Supporting quotations
These Terms make up our entire agreement with you unless we also enter into a separate written agreement.
Except as otherwise stated in these Terms, these Terms are the entire agreement between you and us and govern your use of the Services, superseding any prior or contemporaneous agreements, proposals, discussions, or communications between you and Eventbrite on the subject matter of these Terms, other than any written agreement for Services between you and us relating to a specified event or events.
Qualifications & exceptions
The Terms elsewhere say that a separate signed agreement can supersede them for services not described, and that other terms are incorporated by reference.
Written agreements for Services relating to a specified event or events are not superseded.
Legal Rights & Agreement Rules · Restriction or exception
California law governs; disputes outside arbitration go to San Francisco courts, with local consumer protections kept
Disputes that cannot be resolved under the arbitration agreement are resolved in the courts of San Francisco under California law. The Terms are governed by California law without regard to its conflict-of-laws rules, and those laws apply wherever you live. If you live outside the United States, you may still be entitled to the mandatory consumer protection provisions of your local consumer protection law. Eventbrite is based in San Francisco, and any legal action against it related to the Services that is not subject to the Section 9 arbitration provisions takes place in San Francisco. By agreeing to the Terms, you submit to the personal jurisdiction of the state or federal courts in San Francisco County, California.
Supporting quotations
Disputes that can’t be resolved under our arbitration agreement will be resolved in the courts of San Francisco under California law.
These Terms are governed by the laws of the State of California, without regard to its conflict of laws rules. These laws will apply no matter where in the world you live, but if you live outside of the United States, you may be entitled to the protection of the mandatory consumer protection provisions of your local consumer protection law.
Any legal action against us related to our Services and not subject to the arbitration provisions in Section 9 of these Terms will take place in San Francisco. By agreeing to these Terms, you submit to the personal jurisdiction of the state or federal courts (as applicable) in San Francisco County, California.
notwithstanding the choice of law set forth in Section 9.8 below
Qualifications & exceptions
Applies to disputes not subject to arbitration under Section 9.
California law applies wherever in the world you live, but mandatory local consumer protection laws outside the United States may still apply to you.
The Federal Arbitration Act governs Section 9 itself, per the arbitration section.
Not stated here
The arbitration section cites 'the choice of law set forth in Section 9.8', while the California governing-law statement appears in this Section 21 and Section 9.8 is headed 'Arbitration Location'; the source does not reconcile the citation.
Content & IP Rights · Permission or license
Feedback you give is non-confidential, and you license it to Eventbrite perpetually, irrevocably and without payment
Eventbrite welcomes feedback, comments, suggestions and ratings about the Services and about the services and events of third parties such as Organizers of events you attend (all called 'Feedback'). Feedback you submit is non-confidential and non-proprietary to you. By submitting Feedback, you grant Eventbrite a non-exclusive, worldwide, royalty-free, irrevocable, sub-licensable, perpetual license to use, publish and exploit those ideas and materials for any purpose, with or without your name, without compensation to you. Eventbrite may collect testimonials, ratings and reviews about Site Content, the Services and, for Organizers, Your Content and events; these are treated as Feedback. Eventbrite keeps full discretion on whether, when, where, with whom and how Feedback is shared or published.
Supporting quotations
We have a right to use any feedback you provide us.
We welcome and encourage you to provide feedback, comments, and suggestions for improvements to the Services, as well as feedback, comments, suggestions, and ratings regarding the services and events of third parties such as the Organizers of events you attend (collectively, "Feedback"). Any Feedback you submit to us will be considered non-confidential and non-proprietary to you.
By submitting Feedback to us, you grant us a non-exclusive, worldwide, royalty-free, irrevocable, sub-licensable, perpetual license to use, publish, and exploit those ideas and materials for any purpose, with or without your name, without compensation to you.
We may collect testimonials, ratings, and reviews about Site Content, the Services, and, if you are an Organizer, Your Content and events. These testimonials, ratings and reviews will be considered Feedback. We retain full discretion on whether, when, where, with whom, and how Feedback is shared or published.
Qualifications & exceptions
Covers feedback about third parties such as Organizers, and ratings and reviews Eventbrite collects.
The license is perpetual, irrevocable and for any purpose, with or without your name, and without payment.
Eventbrite alone decides whether and how Feedback is shared.
Not stated here
The text does not say whether you can ask Eventbrite to remove published Feedback.
Legal Rights & Agreement Rules · Restriction or exception
Eventbrite is not responsible for third-party websites or what you buy from third parties through them
The Services or Users may link to other websites or resources. Because Eventbrite has no control over them, you agree it is not responsible for their availability. It does not endorse and is not responsible or liable for any Site Content, advertising, offers, products, services or other materials on those websites, or for any damages or losses related to them, even if they are connected with its partners or third-party service providers. For example, if you buy ticket insurance on the Site from a third party, your contract is with the third-party insurance provider, not with Eventbrite.
Supporting quotations
We are not responsible for third-party websites or materials that you access.
The Services or Users may provide links to other Internet websites or resources. Because we have no control over such websites and resources, you agree that we are not responsible for the availability of such websites or resources. We do not endorse and are not responsible or liable for any Site Content, advertising, offers, products, services, or other materials on or available from such websites or resources and are not responsible for any damages or losses related to them, even if such websites or resources are connected with our partners or third-party service providers.
For example, if you purchase ticket insurance on the Site from a third party, your contractual relationship is with the third-party ticket insurance provider, not with us.
Qualifications & exceptions
Applies even where the linked site is connected with Eventbrite's partners or third-party service providers.
The ticket insurance example is an illustration.
Not stated here
The heading also names 'Linked Accounts' and 'Third Party Offers', but the text under it covers only third-party websites and resources; nothing here explains linked accounts or third-party offers separately.
Legal Rights & Agreement Rules · Restriction or exception
Eventbrite's non-enforcement is not a waiver; unenforceable parts are trimmed, and only written changes count
If Eventbrite does not enforce a part of the Terms, that does not waive its right to enforce it or any other part later. Except as the Terms expressly say, using one remedy does not prevent Eventbrite from using its other remedies. No oral waiver, amendment or modification of the Terms is effective. If a provision is found unenforceable, that part is limited to the minimum extent necessary and the rest of the Terms stay in full force and effect. The Terms do not create an independent contractor, agency, partnership, joint venture or similar relationship between you and Eventbrite.
Supporting quotations
Here’s some more legal stuff before you go.
If we fail to enforce any part of these Terms, that will not amount to a waiver of our right to later enforce that or any other part of these Terms. Except as expressly set out in these Terms, the exercise by us of any of our remedies under these Terms will not preclude us from exercising our other remedies under these Terms or otherwise. No oral waiver, amendment, or modification of these Terms will be effective.
If any provision of these Terms is found to be unenforceable, that part will be limited to the minimum extent necessary and the other provisions of these Terms remain in full force and effect.
No independent contractor, agency, partnership, joint venture, or other such relationship is created by these Terms.
Qualifications & exceptions
Remedies are cumulative 'except as expressly set out in these Terms'.
Oral changes are ineffective; the modification section describes written changes.
Legal Rights & Agreement Rules · Context
How to read the Terms: 'may' is discretionary, 'will' means must, 'including' is open, summaries have no legal effect
When the Terms say Eventbrite 'may' or has the right or permission to do something, it may, but is not obligated to, and decides in its sole discretion; its determinations, decisions or beliefs under the Terms may also be made in its sole discretion. 'Including' means 'including, but not limited to'. When the Terms say you 'will' do something, you are agreeing to do it and must. Your obligations, duties, warranties, representations, releases and waivers are also those of your Affiliates. Section titles and subtitles, and the italicized text after them, are for convenience only, have no legal or contractual effect and are not legal advice, so the short plain-language lines under headings are not binding terms by themselves.
Supporting quotations
Section titles and subtitles in these Terms, along with the italicized text following them, are for convenience only and have no legal or contractual effect and do not amount to legal advice.
When we say Eventbrite “may” or has the right, is permitted, authorized, or allowed to do something in these Terms, it means we may, but are not obligated to, exercise the applicable rights or options or take the applicable action, as we determine in our sole discretion. Any determinations, decisions, or beliefs by us under these Terms may be made by us in our sole discretion.
As used in these Terms, “including” means “including, but not limited to.” When these Terms say that you “will” take an action, this means that you are agreeing to take the action and that you must take that action.
Your obligations, duties, warranties, representations, releases, and waivers throughout these Terms are also the obligations, duties, warranties, representations, releases, and waivers of your Affiliates.
Qualifications & exceptions
The summary lines under headings are described as having no legal or contractual effect.
These reading rules apply to the whole Terms.
Not stated here
The extracted text does not show italics, so which lines are the 'italicized text' is not shown in this copy.
Legal Rights & Agreement Rules · Permission or license
Eventbrite may freely assign its rights, and it may translate the Terms, with the English version controlling
Eventbrite may freely assign any of its rights and obligations under the Terms. It may also translate the Terms into other languages for your convenience, and if a translated version conflicts with the English version, the English version controls.
Supporting quotations
We may freely assign any of our rights and obligations under these Terms.
We may translate these Terms into other languages for your convenience. If there is a conflict between the English version and a translated version, the English version will control.
Qualifications & exceptions
Translations are for convenience; the English version controls in a conflict.
Legal Rights & Agreement Rules · Context
Extra clauses for users in certain locations may apply, and the location amendments are not part of this text
Eventbrite describes itself as a global company serving Organizers and Consumers worldwide. So that each User has full advantage of the Services and applicable law, certain additional provisions in Section 25 may apply to you depending on where you are. Separate amendments are linked for Australia, the EEA, Switzerland and the UK, Argentina and Brazil. The linked amendments are not included here.
Supporting quotations
Eventbrite is a global company offering Organizers and Consumers the opportunity to benefit from our Services worldwide. To allow each User full advantage of our Services and applicable law, certain additional provisions included in this Section may be applicable to you.
Qualifications & exceptions
Which additional provisions apply depends on your location and, for some, on whether you are a consumer.
Not stated here
The linked Australian, EU, Argentinian and Brazilian Amendments are not supplied, so any changes they make to these Terms for users in those places are not explained.
Legal Rights & Agreement Rules · Restriction or exception
Australian consumers are covered by separate Australian Amendments
If you are a User located in Australia and qualify as a Consumer under Australian consumer law while using the Services, the Australian Amendments, available at the linked page, apply to you.
Supporting quotations
25.1 Australian Users.
If you are a User located in Australia and qualify as a Consumer as defined by Australian consumer law while using the Services, then the following Australian Amendments available [here](https://www.eventbrite.com.au/help/en-au/articles/699798/eventbrite-australian-consumer-amendments/) apply to you.
Qualifications & exceptions
Applies to Users located in Australia who qualify as a Consumer as defined by Australian consumer law.
Not stated here
The Australian Amendments are linked but not supplied, so what they change is not explained.
Use & Processing · Restriction or exception
EEA, Swiss and UK consumers get EU Amendments, and Organizers are data controllers with a processing addendum
If you are a User in the European Economic Area, Switzerland or the United Kingdom who is an individual acting wholly or mainly outside your trade, business, craft or profession, the linked EU Amendments apply to you. If you are an Organizer and process personal data of EU event attendees, you are a data controller for those attendees' personal data and Eventbrite acts as a data processor. For EU personal data an Organizer holds as a data controller, the Data Processing Addendum for Organizers is incorporated into the Terms.
Supporting quotations
25.2 EEA, Swiss, and UK Users.
If you are a User located in the European Economic Area ("EEA"), Switzerland, or the United Kingdom (together, "EU") who is an individual acting for purposes that are wholly or mainly outside of your trade, business, craft, or profession while using the Services, then the following EU Amendments available [here](https://www.eventbrite.co.uk/help/en-gb/articles/390948/eu-consumer-amendments/) apply to you.
If you are an Organizer and process personal data of EU event attendees, you are a data controller with respect to your event attendees' personal data and we will act as a data processor.
With respect to EU personal data that an Organizer holds as a data controller, the Data Processing Addendum for Organizers located [here](https://www.eventbrite.co.uk/help/en-gb/articles/429030/data-processing-addendum-for-organizers/) is incorporated into these Terms.
Qualifications & exceptions
The EU Amendments apply to individuals acting wholly or mainly outside their trade, business, craft or profession.
The controller and processor roles apply to Organizers processing personal data of EU event attendees.
The Data Processing Addendum for Organizers is incorporated for EU personal data the Organizer holds as a data controller.
Not stated here
The EU Amendments and the Data Processing Addendum for Organizers are linked but not supplied, so their terms are not explained.
Legal Rights & Agreement Rules · Restriction or exception
Users in Argentina and Brazil are covered by their own consumer amendments
If you are a User located in Argentina, the Argentinian Amendments apply to you, and if you are a User located in Brazil, the Brazilian Amendments apply to you. For these two places the text does not add the consumer qualification that appears for Australia and the EEA, Switzerland and the UK.
Supporting quotations
25.3 Argentinian Users.
If you are a User located in Argentina, then the following Argentinian Amendments available [here](https://www.eventbrite.com.ar/help/es-ar/articles/411935/argentina-consumer-amendments/) apply to you.
25.4 Brazilian Users.
If you are a User located in Brazil, then the following Brazilian Amendments available [here](https://www.eventbrite.com.br/help/pt-br/articles/391841/brazil-consumer-amendments/) apply to you.
Qualifications & exceptions
Applies by location: Argentina or Brazil.
Not stated here
The Argentinian and Brazilian Amendments are linked but not supplied, so what they change is not explained.