Terms of Use

Flo · Official agreement

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Data Access & Collection · Company commitment

Flo says it does not knowingly collect information below the minimum age

Flo says it does not knowingly collect personal information from children under 13, or under 16 for EEA and UK residents. This is a knowledge-qualified statement, not a guarantee that no such data is ever received.

Supporting quotations

4.2. We do not knowingly collect personal information from children under 13 (16 for European Economic Area and United Kingdom residents).

Data Access & Collection · Procedure

Account setup may require personal details

Flo may require account creation or updating and ask for personal information such as name, birth date and email. You must give accurate information and promptly update changes. The Terms say it is held and used under the separately linked Privacy Policy; its detailed rules are not supplied here.

Supporting quotations

6.1. To use the App, you may be required to create or update an account (“Account”) and will be asked to provide certain personal information, which may include your name, birth date, and e-mail address.
6.2. All information provided during Account creation must be accurate. You will update that information promptly after it changes.
6.3. This information will be held and used in accordance with our privacy policy, which can be found at flo.health/privacy-policy (“Privacy Policy”).

Not stated here

  • Linked documents are not supplied here; their additional terms or procedures cannot be assessed from this source.

Data Access & Collection · Context

Private Information has a feature-specific definition

In the telehealth section, Private Information means personal data described in Flo’s Privacy Policy provided to Flo solely through using the Telehealth Feature. It may include HIPAA protected health information and other legally defined private or personal information. The separate Privacy Policy and privacy laws are not supplied; this does not label all App data as HIPAA-protected.

Supporting quotations

“Private Information” means your personal data as described in our Privacy Policy (flo.health/privacy-policy), and may include protected health information (“PHI”) as defined under the Health Insurance Portability and Accountability Act of 1996 (“HIPAA”), and other private or personal information as defined in applicable privacy laws, provided to Flo solely through your use of the Telehealth Feature.

Not stated here

  • The referenced external privacy, authorization or provider terms are not supplied; their additional requirements cannot be assessed here.