Terms of Use

Flo · Official agreement

Read the agreement

12 of 100 cards in Content & IP Rights

Content & IP Rights · Restriction or exception

Links to Flo must not imply false endorsement or misuse its reputation

You must not link to Flo sites, App, content or services illegally, unfairly, in ways falsely suggesting association or endorsement, or in ways damaging or taking advantage of Flo’s reputation.

Supporting quotations

You shall not link to our websites, app, content or services in a way that is: (i) illegal, (ii) suggests any form of association, approval or endorsement with or by us where none exists, (iii) damages our reputation or takes advantage of it, or (iv) is unfair.

Content & IP Rights · Procedure

Copyright complaints must identify the work, material and claimant

To request removal of allegedly infringing App material or access to it, contact Flo and identify the copyrighted work, with an authorized copy or location where possible, and the allegedly infringing material with its URL or locating details. Give your name, address, telephone and email if available; state a good-faith belief that the use lacks authorization; state that the information is accurate and, under penalty of perjury, that you own the copyright or can act for its owner; and include a signature or electronic equivalent.

Supporting quotations

27.1. If you believe any materials accessible on or from the App infringe your copyright, you may request removal of those materials (or access thereto) from this App by contacting the Company and providing the following information:
27.1.1. Identification of the copyrighted work that you believe to be infringed. Please describe the work, and, where possible, include a copy or the location of an authorised version of the work.
27.1.2. Identification of the material that you believe to be infringing and its location. Please describe the material, and provide us with its URL or any other pertinent information that will allow us to locate the material.
27.1.3. Your name, address, telephone number and (if available) e-mail address.
27.1.4. A statement that you have a good faith belief that the complained use of the materials is not authorised by the copyright owner, its agent, or the law.
27.1.5. A statement that the information that you have supplied is accurate, and indicating that “under penalty of perjury,” you are the copyright owner or are authorised to act on the copyright owner’s behalf.
27.1.6. A signature or the electronic equivalent from the copyright holder or authorised representative.

Content & IP Rights · Restriction or exception

Do not transfer, reverse engineer or alter the App

You must not resell, rent, lease, loan, sublicense, distribute or transfer App rights, or modify, reverse engineer, decompile or disassemble the App. Copying, adaptation, translation or derivative works need written authorization. Letting others use the App, including shared network use, is allowed only under the Agreement.

Supporting quotations

7.2.1. resell, rent, lease, loan, sublicense, distribute, or otherwise transfer rights to the App;
7.2.2. modify, reverse engineer, decompile or disassemble the App;
7.2.3. copy, adapt, alter, modify, translate, or create derivative works of the App without the written authorization of the Company;
7.2.4. permit other individuals to use the App, including but not limited to shared use via a network connection, except under the terms of this Agreement;

Content & IP Rights · Restriction or exception

Do not bypass protection measures or compile competitive data

You must not disable App intellectual-property protections or use the App with tools designed to bypass technological access or copyright controls. Compiling App data in a form used or usable by a competing service or product is also forbidden.

Supporting quotations

7.2.5. circumvent or disable any technological features or measures in the App for protection of intellectual property rights;
7.2.6. use the App in an attempt to, or in conjunction with, any device, program, or service designed to circumvent technological measures employed to control access to, or the rights in, a content file or other work protected by the copyright laws of any jurisdiction;
7.2.7. use or access the App to compile data in a manner that is used or usable by a competitive product or service;

Content & IP Rights · Permission or license

Your App licence is personal, non-commercial and revocable

Flo grants a worldwide, non-exclusive, non-transferable, revocable licence for personal, non-commercial App use under the Agreement. Reusing, storing, copying, changing, distributing or selling App materials requires prior express written permission, which Flo may withhold for any reason. The Terms also restrict publication, public performance, outside commercial uses, use with non-Flo products, confusing or disparaging uses, and other misuse of Flo or third-party content.

Supporting quotations

9.1. We grant you a personal, worldwide, revocable, non-transferable and non-exclusive licence to access and use the App for personal and non-commercial purposes in accordance with the terms of this Agreement. You may not copy, store, modify, distribute, transmit, perform, reproduce, publish, licence, create derivative works from, transfer or sell any text, graphics, logos and other source-identifying symbols, designs, icons, images, or other information, software or code obtained from the App without prior express written permission from the Company which may be withheld for any or no reason. You further agree not to download, display or use any content on the App that is provided by the Company or its licensors located on the App for use in any publications, in public performances, on websites other than the App for any other commercial purpose, in connection with products or services that are not those of the Company, in any other manner that is likely to cause confusion among consumers, that disparages or discredits the Company and/or its licensors, that dilutes the strength of the Company or its licensor's property, or that otherwise infringes the Company or its licensors’ intellectual property rights. You further agree to in no other way misuse any content published by the Company or third-party content that appears on the App.

Content & IP Rights · Context

Flo retains App and company-content rights

Flo reserves rights not expressly granted and requires written permission for its software, branding and other owned content; requests may go to support@flo.health. Its Company Content includes material it creates, interfaces, features and compilations, including compilations of user content and review ratings, but excludes the underlying User Content.

Supporting quotations

9.2. All rights, title, and interest in and to the App not expressly granted in this Agreement are reserved by the Company. If you wish to use the Company’s software, title, trade name, trademark, service mark, logo, domain name and/or any other identification with notable brand features or other content owned by the Company, you must obtain written permission from the Company. Permission requests may be sent to support@flo.health.
9.3. To avoid any doubt, the Company owns all the text, images, photos, audio, video, location data, software, code, and all other forms of data or communication that the Company creates and makes available in connection with the App, including but not limited to visual interfaces, interactive features, graphics, design, compilation of User Content (as defined below), and the compilation of aggregate user review ratings and all other elements and components of the App, excluding User Content (collectively referred to herein as the “Company’s Content”). Except as expressly and unambiguously provided herein, we do not grant you any express or implied rights, and all rights in and to the App and the Company’s Content are retained by us.

Not stated here

  • Linked documents are not supplied here; their additional terms or procedures cannot be assessed from this source.

Content & IP Rights · Permission or license

You retain User Content rights while granting Flo a broad licence

User Content includes personal notes, stories, uploads, Secret Chats submissions and logged information. You retain rights to it, but providing it grants Flo a non-exclusive, transferable, sublicensable, worldwide, royalty-free licence to use, copy, modify, display, perform, adapt and distribute it. The stated purposes include operating the App and related services and/or Flo promotion across websites, the App and social media. The grant is subject to the Privacy Policy, whose text is not supplied here, so its limits cannot be inferred. Secret Chats separately says its comments cannot be shown outside that feature. The Terms do not expressly reconcile that visibility statement with this promotional licence; neither statement is silently discarded.

Supporting quotations

10.1. The App enables you to input personal notes, share your stories, post or upload content, submit content (including to Secret Chats) and log certain information into the App (“User Content”). You retain all rights to such User Content that you post, share, or log in the App.
By providing your User Content to the App, you (a) grant the Company a non-exclusive, transferable, sublicensable, worldwide, royalty-free licence to use, copy, exploit, modify, publicly display, publicly perform, create derivative works from, incorporate it into other works, change, reformat, and distribute your User Content in connection with providing and operating the App and related services and/or for the Company’s promotional purposes (for example, by displaying on our website, within the App, in social media, on any website or platform in the internet as we may deem appropriate), subject to the Privacy Policy; and (b) you agree to indemnify the Company and its affiliates, directors, officers, and employees and hold them harmless from any and all claims and expenses, including attorneys’ fees, arising from the User Content and/or your failure to comply with the terms described in this Agreement.
14.2.1. comments could not be indexed and shown by search engines in Internet nor outside of Secret Chats;

Not stated here

  • The Privacy Policy text is not supplied here; limits it places on the User Content licence cannot be assessed.

Cross-references

  • contrast (model-proposed): Secret Chats limits outside visibility and identifying comments — contrast: The general User Content licence includes promotional display beyond the App, while Secret Chats says comments cannot appear outside that feature. Both statements are retained; the Terms do not expressly reconcile their scope.

Content & IP Rights · Permission or license

Flo may review and remove User Content

Flo reserves the right to review all User Content before submission and remove content or media at any time, for any reason, without prior notice, at its discretion. This is a reserved power, not a promise to review every submission.

Supporting quotations

10.2. The Company reserves the right to review all User Content prior to submission to the App and to remove any content or media for any reason, at any time, without prior notice, at our sole discretion.

Content & IP Rights · Company practice

Every Secret Chats comment must pass moderation

The Terms say all Secret Chats comments are pre-moderated and posted only after passing that process. Secret Chats inquiries go to regulatory@flo.health.

Supporting quotations

14.2.4. all comments in Secret Chats are pre-moderated, so your comment will be posted after it passes the moderation process;
Contact regulatory@flo.health to all inquiries raised in connection with Secret Chats.

Cross-references

Content & IP Rights · Restriction or exception

Secret Chats prohibits offensive posts, medical advice and advertising

Users must not post rude, harassing, insulting, provocative, discriminatory, intolerant, religious, racist, political, homophobic, defamatory, unlawful, threatening or offensive comments. Abusive, obscene, pornographic, infringing, sexually explicit or otherwise prohibited material and links are forbidden. Users must not give medical advice, claim to be healthcare professionals or advertise products or services. The separately incorporated Secret Chats Rules add restrictions, but their text is not supplied here.

Supporting quotations

14.3. As a user of Secret Chats, you shall not:
Leave rude, harassing, insulting, provocative, discriminating, non-tolerant, religious, racist, political, homophobic, libelous, defamatory, unlawful, threatening, or offensive comments and statements;
Post abusive, offensive, obscene, pornographic, infringing, sexually explicit images or any other materials (including links to such materials) prohibited under applicable law or regulations or that otherwise may be in conflict with this Agreement;
Provide any medical advice or claim to be a healthcare professional;
Advertise any product or service; or
Perform other forbidden actions as defined in Secret Chats Rules.
Read more about the rules applicable to communication in Secret Chats in our Secret Chats Rules. Secret Chats Rules are an integral part of the Agreement. By accepting the Agreement, you also accept the Secret Chat Rules.

Not stated here

  • Linked documents are not supplied here; their additional terms or procedures cannot be assessed from this source.

Content & IP Rights · Permission or license

Flo can remove, modify, block or disable Secret Chats content

At its discretion, Flo may remove inappropriate or irrelevant content, delete or modify personal-data comments, and block or moderate comments for any reason. It may restrict or ban access without notice for Terms violations and disable Secret Chats without notice. It also reserves rights to use, copy, modify, rearrange, publicly display, conduct and distribute discussions and materials.

Supporting quotations

At our sole discretion, we reserve our right to:
Delete any inappropriate or irrelevant comments or materials;
Delete or modify comments containing personal data, such as name, address, or email;
Restrict or ban your access to Secret Chats at any time and without notice if we determine that the content or use of Secret Chats is in violation of this Agreement;
Use, copy, modify, reshuffle, move, change, publicly display, publicly conduct and distribute discussions, comments, and materials;
Block your comments for any reasons or moderate them as we deem appropriate; or
Disable Secret Chats at any time without prior notification.

Cross-references

  • contrast (model-proposed): Secret Chats limits outside visibility and identifying comments — contrast: Secret Chats grants broad public display and distribution powers while also stating comments cannot be shown outside Secret Chats. This records the textual tension without inventing priority or promising external publication.

Content & IP Rights · Permission or license

Feedback is generally non-confidential and may be reused free of charge

Unless expressly declared otherwise, communications sent to Flo or published in app stores are treated as non-confidential. You authorize Flo to publicize and use them free of charge and revise or change them as it considers appropriate.

Supporting quotations

21.1. We welcome your feedback about the App. Unless otherwise expressly declared, any communications you send to us or publish in app stores are deemed to be submitted on a non-confidential basis. You agree that we may decide to publicise such contents at our own discretion. You agree to authorise us to make use of such contents for free, and revise, modify, adjust and change it contextually, or make any other changes, in each case as we deem appropriate.