Terms of Service - Consumer

Legal Rights & Agreement Rules · Context

Who the Terms bind and which services they cover

These Terms are an agreement between you and SpaceXAI LLC (called SpaceXSI), a Nevada company based in Austin, Texas. They cover Grok, Grokipedia and SpaceXSI's other services for individuals, including the related apps, features, tools, software and websites. The agreement forms when you accept it or when you otherwise access, interact with or use the platform. By accessing and using the Service you also agree to any other applicable terms and policies, and the Acceptable Use Policy is named specifically. The Service is defined as covering your or others' access, interactions and use.

Supporting quotations

These Terms of Service (“Terms”) apply to your or others’ access, interactions and/or use of Grok, Grokipedia, and SpaceXSI’s other services for individuals, including associated applications, features, tools, software and websites (collectively, the “Service”).

These Terms form an agreement between you and SpaceXAI LLC (“SpaceXSI,” “we,” “our,” or “us”) when you accept these Terms or when you otherwise access, interact with, and/or use the platform.

By accessing and using our Service, you acknowledge and agree to these Terms and any other applicable terms and policies, including our Acceptable Use Policy.

As part of our mission, we have developed “Grok,” a conversational generative AI powered by SpaceXSI’s large language models.

Qualifications & exceptions

• Scope is services for individuals; business and developer use is handled by separate Enterprise Terms (see the Enterprise Terms card).
• The Acceptable Use Policy and other 'applicable terms and policies' are made binding by this paragraph but their text is not part of this saved document.

Not stated here

• The Acceptable Use Policy and any other applicable terms and policies are not supplied, so their content is unknown.
• The paragraph does not list which other terms and policies are 'applicable'.

Legal Rights & Agreement Rules · Restriction or exception

Business and developer use is governed by separate Enterprise Terms

The Terms say a different document, the Enterprise Terms of Service, governs use of the Services for developers and businesses, including SpaceXSI APIs and PromptIDE. So API and developer or business use is outside what this consumer document says it governs. The Enterprise Terms are not part of this saved document.

Supporting quotations

Our Enterprise Terms of Service govern the use of our Services for developers and businesses, including SpaceXSI APIs and PromptIDE.

Qualifications & exceptions

• Applies to developers and businesses, including SpaceXSI APIs and PromptIDE; the Terms do not say how a user is classified when a use is mixed.

Not stated here

• The Enterprise Terms of Service are not supplied.
• The document does not say what happens when an individual uses the Service for work purposes; a later paragraph on dispute resolution says its waiver applies to users regardless of whether they use the Service for personal or commercial purposes.

Cross-references

• contrast (model-proposed): You and SpaceXSI waive jury trials and class, collective or representative proceedings, including against affiliates — contrast: The opening says business and developer use is governed by separate Enterprise Terms, while the class and jury waiver states it applies to all users, including entities, whatever the purpose. The text does not reconcile the two scopes.

Legal Rights & Agreement Rules · Company practice

SpaceXSI reserves the right to modify the Terms

The opening summary says SpaceXSI reserves the right to modify these Terms. This summary line gives no process; how changes are announced and when continued use counts as acceptance is stated later in General Provisions, and Europe has its own notice rule in the Europe Specific Terms.

Supporting quotations

We reserve the right to modify these Terms.

Qualifications & exceptions

• Europe Specific Terms add their own change-notice wording for European Consumers.

Not stated here

• This summary line states no notice period or process.

Legal Rights & Agreement Rules · Context

Europe Specific Terms apply in part to users in the EEA, UK and Switzerland

If you reside in the European Economic Area, the United Kingdom or Switzerland (together called 'Europe'), your use of the Service is governed in part by the Europe Specific Terms. 'In part' means the general Terms still apply alongside them; the Europe Specific Terms near the end of the document set rules for those users, including where disputes go. For disputes, the Europe Specific Terms provide that, to the extent permitted by law, disputes go exclusively before a competent court in Ireland, notwithstanding any other agreement.

Supporting quotations

If you reside in the European Economic Area, United Kingdom, or Switzerland (collectively, “Europe”), your use of the Service is governed in part by the Europe Specific Terms (“EST”).

shall be brought and must proceed exclusively before a competent court in Ireland, notwithstanding any other agreement between you and us to the contrary.

Qualifications & exceptions

• Applies to people who reside in the EEA, UK or Switzerland; the Europe Specific Terms define 'European Consumers' more narrowly as individuals acting wholly or mainly outside trade, business, craft or profession.
• The Irish-courts rule applies 'to the extent permitted by law'.

Not stated here

• This paragraph does not say which general provisions the Europe Specific Terms displace; each is stated in the Europe Specific Terms themselves.

Legal Rights & Agreement Rules · Restriction or exception

Disputes go to Texas courts under Texas law, with arbitration as a fallback

Unless your country's law prohibits it, disputes between you and SpaceXSI are to be resolved by a court in Tarrant County or Wichita County, Texas, under Texas law. Arbitration is not the main route: it applies only if the forum selection clause turns out to be unenforceable for any reason. The full clause says disputes related to the Terms, the Service or any patents, including disputes about User Content or ending the Service, must proceed exclusively in the federal US District Court or state courts in Wichita or Tarrant County, and that you consent to personal jurisdiction there. For users in Europe, the Europe Specific Terms replace this with exclusive Irish courts (to the extent permitted by law).

Supporting quotations

Unless prohibited by your country’s applicable law, any disputes between you and us will be resolved by a court in Tarrant County or Wichita County, Texas

except that if the forum selection clause in these Terms is unenforceable for any reason, then the dispute will be arbitrated.

shall be brought and must proceed exclusively in the federal U.S. District Court or the state courts located in Wichita County or Tarrant County, Texas, United States

shall be brought and must proceed exclusively before a competent court in Ireland

Qualifications & exceptions

• Texas courts and Texas law apply 'unless prohibited by your country's applicable law'.
• Arbitration applies only if the forum selection clause is unenforceable as to your dispute.
• European users: Europe Specific Terms point to Irish courts instead, to the extent permitted by law.

Not stated here

• Which law actually decides enforceability for a given user is not stated.

Legal Rights & Agreement Rules · Restriction or exception

You waive class and other representative actions where law allows

To the extent permitted by applicable law, you agree to give up any right to bring a class action or other representative action. This is the short version in the opening summary; the detailed class action and jury trial waiver in the dispute resolution section is longer and also covers a jury trial and claims against affiliates.

Supporting quotations

To the extent permitted by applicable law, you agree to waive any right to bring a class action or other representative action.

Qualifications & exceptions

• Applies only 'to the extent permitted by applicable law'.

Cross-references

• related (model-proposed): You and SpaceXSI waive jury trials and class, collective or representative proceedings, including against affiliates — references: The opening summary states a short class action waiver and the dispute resolution section states the fuller waiver, which also covers jury trials and claims against affiliates.

Legal Rights & Agreement Rules · Context

The Privacy Policy is not part of the Terms

The Terms point you to the Privacy Policy, which describes how SpaceXSI handles personal information, but say it does not form part of the Terms. They call it an important document to read. They also list the Consumer FAQs, the Acceptable Use Policy and the Help Center as helpful resources. The Privacy Policy and these resources are not part of this saved document.

Supporting quotations

Please read our Privacy Policy, which describes how we handle personal information. Although it does not form part of these Terms, it is an important document you should read.

Other helpful resources include our Consumer FAQs, Acceptable Use Policy, and the

Qualifications & exceptions

• Elsewhere the Terms rely on the Privacy Policy, for example when describing what SpaceXSI may do with data, even though this paragraph says it is not part of the Terms.

Not stated here

• The Privacy Policy, Consumer FAQs and Help Center content are not supplied, so how personal information is handled is not established by this document.

Legal Rights & Agreement Rules · Context

The page's date line labels this text a previous version

The text opens with 'Last Updated: October 12, 2026 (previous version)'. The date and the label are stated together. The document does not say what current version, if any, replaced it or when this text took effect. Later the Terms say material changes update an 'Effective' date at the top of the page, but the header shown here is a 'Last Updated' line.

Supporting quotations

Last Updated: October 12, 2026 (previous version)

Qualifications & exceptions

• The label '(previous version)' is part of the saved text and applies to the October 12, 2026 date.

Not stated here

• What version is in force, whether a later version exists, and the effective date are not stated in this text.

Account & Service Control · Restriction or exception

Minimum age is 13, and teens need a parent or guardian's permission

You must be at least 13 years old, or the minimum age required in your country, and you must confirm that you meet the minimum age. Teenagers aged 13 to 17 must have a parent or legal guardian's permission, and the parent or guardian must agree to the Terms of Service. A parent or legal guardian of a minor using the Service, together with the minor, accepts and agrees to be bound by the Terms and is responsible for all use of the Service.

Supporting quotations

You must be at least 13 years old or the minimum age required in your country to use the Service, and you must confirm that you meet the minimum age requirement.

If you are a teenager between the ages of 13 and 17 years old, you must have your parent or legal guardian's permission to use the Service, and they must agree to our Terms of Service.

If you are the parent or legal guardian of a minor using the Service, you and the minor accept and agree to be bound by these Terms and are responsible for all use of the Service.

Qualifications & exceptions

• Teen permission requirement applies to ages 13 to 17.
• A parent or guardian of a minor user is responsible for all use of the Service together with the minor.

Not stated here

• The text says 'at least 13 years old or the minimum age required in your country' without saying which applies where a country sets a different minimum.
• How SpaceXSI checks parental permission is not stated.

Use & Processing · Company practice

Outputs may be inappropriate depending on features, settings and prompts

SpaceXSI says it takes measures to limit undesirable training data and outputs, but depending on the features you choose, your settings and your prompts, the Service may produce outputs you consider inappropriate for a context. The example given is that if users choose certain features or input suggestive or coarse language, the Service may respond with coarse language, crude humor, sexual situations or violence. The text states the measures and the possibility; it does not promise any particular outcome.

Supporting quotations

We take measures to limit undesirable training data and outputs.

depending on the features that you choose to use, your settings, and the prompts you provide, the Service may produce outputs that you may consider inappropriate for a particular context.

the Service may respond with some dialogue that may involve coarse language, crude humor, sexual situations, or violence.

Qualifications & exceptions

• Depends on the features you choose, your settings and the prompts you provide.

Not stated here

• What the measures to limit undesirable training data and outputs consist of is not described.

Account & Service Control · Company commitment

Safeguards for minors where the law requires them, and parents are encouraged to monitor

SpaceXSI says it applies controls and safeguards designed to support age-appropriate experiences for minors as required by applicable law. Parents and guardians are encouraged to be involved and to take care in monitoring their teenagers' use of the Service. Parents or guardians who choose to use certain features to aid their interactions with their children must use the data controls provided in the Service to select the appropriate features for their needs.

Supporting quotations

We apply controls and safeguards designed to support age appropriate experiences for minors as required by applicable law.

Parents and guardians are encouraged to be involved and to exercise care in monitoring the use of the Service by their teenagers.

must make use of the data controls provided in the Service to select the appropriate features for their needs.

Qualifications & exceptions

• The safeguards commitment is framed as 'as required by applicable law', not as an unconditional guarantee.
• The data-controls duty applies to parents or guardians who choose to use certain features to aid interactions with their children.

Not stated here

• The specific controls and safeguards are not listed.

Account & Service Control · Restriction or exception

Accurate registration, no account sharing, and responsibility for activity under your account

To register for an account you must provide accurate and complete information. You may not share your account credentials or make your account available to anyone else, and you are responsible for all activities that occur under your account. If you create an account or use the Service on behalf of another person or entity, you must have the authority to accept the Terms on their behalf.

Supporting quotations

You must provide accurate and complete information to register for an account to use our Service.

You may not share your account credentials or make your account available to anyone else, and are responsible for all activities that occur under your account.

If you create an account or use the Service on behalf of another person or entity, you must have the authority to accept these Terms on their behalf.

Qualifications & exceptions

• Authority requirement applies when you act on behalf of another person or entity.

Linking & Identification · Permission or license

Third-party login lets SpaceXSI use that service's data; X login can bring X history into your account

By choosing to log in with a third-party service such as Google, Apple or X, you give SpaceXSI permission to access, use and store your information from that service, as permitted by that service, which may include log-in credentials and access tokens. If you connect using X credentials, you agree that SpaceXSI may, subject to disclosures, bring into your SpaceXSI account your X user profile (including date of birth), X account and location information, X preferences, X post history, X usage data and your Grok on X conversation history. The X post history is described as your X posts viewable on your X account, including posts to and from all accounts, public or protected, that you can view.

Supporting quotations

By choosing to log in to our Service by using a third-party service, such as Google, Apple, or X, you give us permission to access, use, and store your information from that service, as permitted by that service, which may include log-in credentials and/or access tokens for that service.

If connecting to our Service using your X credentials, you agree that we may (subject to disclosures) bring your X user profile (including date of birth), X account and location information, X preferences, X post history

X usage data, and your Grok on X conversation history to your SpaceXSI account.

Qualifications & exceptions

• The permission applies when you choose to log in through a third-party service.
• Access is 'as permitted by that service'.
• The X data transfer is described as 'subject to disclosures'.

Not stated here

• The disclosures the X transfer is subject to are not identified in this document.
• Whether you can decline individual categories of X data after choosing X login is not stated here.
• Another section says use of Grok on X is not governed by these Terms; how that applies to Grok on X conversation history brought into a SpaceXSI account is not stated.

Account & Service Control · Company practice

A work email can link your account to your employer's Enterprise subscription, giving its administrator control

If you use an email address associated with your employer or another organization, your account may be linked to that organization's Grok Enterprise subscription. In that case the organization's administrator may access, monitor and control your account in accordance with SpaceXSI's Enterprise Terms of Service. This is conditional: it applies to accounts using such an email address, and the text says the account 'may' be linked.

Supporting quotations

If you use an email address associated with your employer or other organization, your account may be linked to that organization’s Grok Enterprise subscription.

the organization’s administrator may access, monitor and control your account in accordance with SpaceXSI’s Enterprise Terms of Service.

Qualifications & exceptions

• Applies when you use an email address associated with your employer or other organization.
• The text says the account 'may' be linked, not that it always is.

Not stated here

• The Enterprise Terms of Service are not supplied, so the extent of the administrator's access, monitoring and control is not described here.
• The text does not say whether you are told or can decline the link.

Cross-references

• related (model-proposed): Business and developer use is governed by separate Enterprise Terms — references: An account that uses a work email address may be linked to an organization's Enterprise subscription and administered under the Enterprise Terms of Service, which are the separate terms for business use named in the opening.

Legal Rights & Agreement Rules · Restriction or exception

Beta and trial features are for evaluation, as-is, and can be withdrawn at any time

SpaceXSI may let you evaluate the Service for a limited time or with limited functionality, including beta, preview or trial features. You choose in your sole discretion whether to use them. They are intended for evaluation and not for production use, are not fully supported, and may be subject to additional terms presented to you. They are provided as-is and as available without warranty, support, maintenance or storage of any kind, and SpaceXSI may discontinue them at any time in its sole discretion and may never make them generally available. The later 'As Is' section separately says beta technologies, like the rest of the Services, are provided as is, may contain errors that could cause corruption or loss of data, and are used at your own risk.

Supporting quotations

Such features are intended for evaluation purposes and not for production use, are not fully supported, and may be subject to additional terms that may be presented to you.

provided on an “as-is” and “as available” basis without any warranty, support, maintenance, or storage of any kind.

SpaceXSI may discontinue such features at any time in its sole discretion and may never make them generally available.

You accept that all of our Services, including but not limited to such beta technologies, are provided “AS IS” and may contain errors, defects, bugs or inaccuracies that could fail or cause corruption or loss of data and information.

Qualifications & exceptions

• Applies to beta, preview or trial features permitted 'in some cases'.
• Additional terms for these features may be presented to you and are not in this document.

Not stated here

• Any additional terms for beta or trial features are not supplied.

Account & Service Control · Permission or license

You may use the Service only while you comply with the Terms, the law, the AUP and SpaceXSI's other guidelines

You may access and use the Service, subject to your compliance with the Terms. You must comply with all applicable laws, the Acceptable Use Policy, and any other documentation, guidelines or policies SpaceXSI makes available to you, including on its website. Because the permission is conditioned on compliance, breaking those rules can put the permission at risk; the Terms elsewhere describe suspension and termination.

Supporting quotations

Subject to your compliance with these Terms, you may access and use our Service.

You must comply with all applicable laws as well as our Acceptable Use Policy and any other documentation, guidelines, or policies we make available to you, including on our website.

Qualifications & exceptions

• Permission is 'subject to your compliance with these Terms'.
• The duty to comply extends to documentation, guidelines or policies made available to you, including on SpaceXSI's website.

Not stated here

• The Acceptable Use Policy and the other documentation, guidelines and policies are not supplied, so their content is unknown.
• The text does not say how you are notified when those other materials change.

Legal Rights & Agreement Rules · Restriction or exception

You may not use the Service for, help with or promote illegal, harmful or abusive activities

You may not access or use the Services to engage in, help another person engage in, or promote any illegal, harmful or abusive activities, or any other behavior that violates the Acceptable Use Policy. The prohibition covers helping and promoting as well as doing. What counts as harmful or abusive beyond the Acceptable Use Policy is not defined in this document.

Supporting quotations

You may not access or use our Services to engage in, or help another person engage in, or promote any illegal, harmful, or abusive activities, or any other behavior that violates our Acceptable Use Policy.

Qualifications & exceptions

• Covers engaging in, helping another person engage in, and promoting the activities.

Not stated here

• The Acceptable Use Policy is not supplied, so the full list of prohibited behavior is unknown.
• 'Harmful' and 'abusive' are not defined in this document.

Account & Service Control · Restriction or exception

People who violate the Terms, were previously removed, or have no valid contract may not use the Service

The Terms list who is prohibited from using the Service: anyone who violates the Terms, the Acceptable Use Policy, or other documentation, guidelines or policies made available to you, and anyone who has been previously removed from the Service. Separately, if you do not have a valid contract with SpaceXSI you are prohibited from using the Service.

Supporting quotations

Who Is Prohibited From Using the Service.

Anyone who violates these Terms, Acceptable Use Policy, other documentation, guidelines, or policies we make available to you.

Anyone who has been previously removed from the Service.

If you do not have a valid contract with us, you are prohibited from using our Service.

Qualifications & exceptions

• The previous-removal ban is stated without a time limit or an appeal route in this passage; the appeals paragraph in the termination section covers accounts suspended or terminated in error.

Not stated here

• The text does not say how long a prior removal bars someone, or whether a removed person can ever return.

Account & Service Control · Permission or license

SpaceXSI may change, suspend or end the Service or your access for any reason, with a narrower rule in Europe

SpaceXSI reserves the right to modify, suspend or discontinue the Service or your access, temporarily or permanently, in whole or in part. It may do so for any reason, including business, financial or legal reasons, or no reason where permitted by applicable law, and otherwise if it determines you have violated the Terms, the Acceptable Use Policy, guidelines or policies, or if doing so is necessary to prevent abuse, comply with the law or address security issues. For European Consumers the Europe Specific Terms replace the 'any reason' wording with a requirement of a 'reasonable and valid basis', such as a violation, preventing abuse, complying with the law or addressing security issues, and list further examples of such a basis, including technical, security or operational developments, compliance with a changed legal situation, optimizing the user experience through new features and a change in the business, for example due to policy, financial circumstances or other directional changes.

Supporting quotations

We reserve the right to modify, suspend or discontinue, temporarily or permanently, the Service or your access to the Service, in whole or in part.

We may do so for any reason, including business, financial, or legal reasons, or no reason where permitted by applicable law

if doing so is necessary to prevent abuse, comply with the law, or address security issues.

We reserve the right to modify, suspend or discontinue the Service or your access to the Service for a reasonable and valid basis

(v) a change in our business, for example due to policy, financial circumstances or other directional changes.

Qualifications & exceptions

• No-reason suspension applies 'where permitted by applicable law'.
• Europe Specific Terms require a reasonable and valid basis.
• The termination section lists separate grounds for ending an account, and says a refund applies on discontinuation of prepaid, unused services.

Not stated here

• The Europe Specific Terms phrase the list of valid bases with 'may include', so it is not shown to be exhaustive.

Legal Rights & Agreement Rules · Context

Third-party services keep their own terms, and additional features can bring supplemental terms

The Service may include, integrate with or allow access to third-party software, products or services that are subject to their own terms. SpaceXSI may also provide additional products, services or features for enhanced capabilities that may include additional or supplemental terms. Those additional products, services or features are deemed part of the Service and governed by the Terms and any such additional or supplemental terms. SpaceXSI's software may include open source software governed by its own licenses.

Supporting quotations

Our Service may include, be integrated with, or allow access to third-party software, products, or services that are subject to their own terms.

Such additional products, services or features are deemed part of the Service and governed by these Terms and any such additional or supplemental terms.

Our software may include open source software that is governed by its own licenses.

Qualifications & exceptions

• Third-party items are governed by their own terms, not by these Terms; SpaceXSI's own additional features are treated as part of the Service.

Not stated here

• No third-party, supplemental or open source terms are supplied in this document.

Content & IP Rights · User right or choice

You keep ownership of your User Content, but Output excludes Grokipedia output and system metadata and logs

'Input' is what you give the Service (text, audio, images, video, code, files, folders, drives and similar). 'Output' is what the Service returns based on your Input, excluding output from Grokipedia and excluding system metadata and logs. Input and Output together are 'User Content'. To the extent permitted by applicable law, and as between you and SpaceXSI, you retain your ownership rights to the User Content. That ownership does not stop the license you grant SpaceXSI in the next paragraph. A separate intellectual property provision says SpaceXSI owns 'Usage Data' (diagnostic, technical, usage and related information), which is a different category from User Content.

Supporting quotations

You may provide input (e.g., text, audio, images, video, code, files, folders, drives, etc.) to the Service (“Input”)

receive output from the Service (excluding output from Grokipedia and excluding system metadata and logs) based on the Input (“Output”). Collectively, Input and Output are “User Content.”

To the extent permitted by applicable law, and as between you and SpaceXSI, you retain your ownership rights to the User Content.

All Usage Data is and will be owned solely and exclusively by us

Qualifications & exceptions

• Ownership is stated 'to the extent permitted by applicable law, and as between you and SpaceXSI'.
• Output excludes Grokipedia output and system metadata and logs, so the ownership statement does not cover those.

Not stated here

• The text does not say who owns Grokipedia output or the excluded system metadata and logs beyond the separate Usage Data and Grokipedia license provisions.

Content & IP Rights · Permission or license

You give SpaceXSI a broad, perpetual, irrevocable license to use your content for any purpose

By choosing to submit, create, generate, record, post or display Inputs on or through the Service, you grant SpaceXSI an irrevocable, perpetual, transferable, sublicensable, royalty-free, worldwide right to use, copy, store, modify, process, adapt, transmit, distribute, reproduce, publish, upload, download, display in public forums, list information regarding, make derivative works of, and distribute the content, in all media now known or later developed, for any purpose, and to aggregate your User Content and derivative works for any purpose. Listed examples include providing the Service, improving products and for other business purposes such as data analysis, market research and developing new products, and enforcing the Terms, complying with the Privacy Policy and law, or keeping the Service safe. 'Including but not limited to' means the list is not exhaustive. The paragraph on choosing whether content is used for product development or model training gives logged-in users a choice about the improvement and training uses.

Supporting quotations

In choosing to submit, create, generate, record, post, or display Inputs on or through the Service, you grant an irrevocable, perpetual, transferable, sublicensable, royalty-free, and worldwide right to SpaceXSI to use, copy, store, modify, process, adapt, transmit, distribute, reproduce, publish, upload, download, display in public forums, list information regarding, make derivative works of, and distribute such Content

for any purpose, and to aggregate your User Content and derivative works thereof for any purpose, including but not limited to:

(ii) improve our products and the Service and for our other business purposes, such as data analysis, customer and market research, developing new products or features, or identifying or displaying usage or User Content trends;

(iii) perform such other actions to enforce these Terms, comply with our Privacy Policy, comply with applicable law or governmental, court, and law enforcement requests or requirements or keep our Service safe.

Qualifications & exceptions

• The grant is triggered by choosing to submit, create, generate, record, post or display Inputs.
• The grant is irrevocable and perpetual.
• Logged-in users can choose whether their User Content is used to improve products and services and train models; that choice is described in its own card.
• Likeness and image rights are covered in their own paragraph.

Not stated here

• The grant is written in terms of Inputs, then of 'such Content' and 'your User Content'; the text does not clarify whether Output is within the license.
• Whether the model-training choice limits the 'any purpose' wording is not stated beyond the choice paragraph.

Content & IP Rights · Permission or license

Your content's images, likenesses and voices carry the same license, and you vouch for consents

If your User Content includes a person's image, likeness, voice or similar attributes, you grant SpaceXSI the same rights to use those attributes as part of the User Content as the broad license describes. You represent and warrant that you have obtained all rights, licenses, notices, permissions and consents SpaceXSI needs to use that content.

Supporting quotations

To the extent the User Content includes a person’s image, likeness, voice, or other similar attributes, you grant SpaceXSI the same rights to use those attributes as part of the User Content as described above.

You represent and warrant that you have obtained all rights, licenses, notices, permissions, and consents necessary for SpaceXSI to use that User Content.

Qualifications & exceptions

• Applies where the User Content includes a person's image, likeness, voice or similar attributes.
• The warranty puts the burden of obtaining consents on you.

Not stated here

• The text does not say whose likeness is covered beyond 'a person', including whether it extends to third parties who have not agreed.

Legal Rights & Agreement Rules · Restriction or exception

You warrant that you have the rights needed for what you provide

You represent and warrant that you have all rights, licenses and permissions needed to provide Input to the Service. You are also responsible and accept liability for the User Content and for any Agentic Actions you direct.

Supporting quotations

You represent and warrant that you have all rights, licenses, and permissions needed to provide Input to our Service.

You are responsible and accept liability for the User Content and any Agentic Actions you direct.

Qualifications & exceptions

• Liability for Agentic Actions is tied to those you direct.

Content & IP Rights · Restriction or exception

Using SpaceXSI's name or Output requires permission and attribution under the Brand Guidelines

When using Output or SpaceXSI's name, logos, trademarks or other brand elements, you are required to obtain SpaceXSI's permission and attribute your generation of the Output to the Service, as detailed in the Brand Guidelines. The sentence is grammatically joined, so it is not clear whether the permission requirement applies to every use of Output or only to uses that involve SpaceXSI's brand elements.

Supporting quotations

When using Output or SpaceXSI’s name, logos, trademarks, or other brand elements, you are required to obtain our permission and attribute your generation of the Output to the Service, as detailed in our Brand Guidelines.

Qualifications & exceptions

• Details are in the Brand Guidelines, which are not part of this document.

Not stated here

• The Brand Guidelines are not supplied.
• It is unclear whether permission is needed for all uses of Output or only those involving SpaceXSI's name or brand elements.
• The text does not say what kind of use triggers the requirement or how permission is given.

Use & Processing · Company practice

Automated systems and authorized staff may review how you use the Service and your content

Automated systems that analyze your use of the Service and User Content may be used for business, safety and compliance purposes. SpaceXSI's authorized personnel may review how you use the Service and your User Content for specific business purposes, including improving product features, investigating security incidents and potential misuse, and complying with legal obligations. 'Including' means those purposes are examples, not a complete list.

Supporting quotations

Automated systems that analyze your use of the Service and User Content may be used for business, safety, and compliance purposes.

Our authorized personnel may review how you use the Service and your User Content for specific business purposes, including improving product features, investigating security incidents and potential misuse of our Service, and complying with our legal obligations.

Qualifications & exceptions

• Human review is by authorized personnel for specific business purposes.
• Automated analysis is for business, safety and compliance purposes.

Not stated here

• The text does not say how much of your content is reviewed, whether the review applies to content you have chosen not to share for training, or how often.

Use & Processing · User right or choice

Logged-in users choose whether their content is used for product improvement and model training

When logged in, you can select whether or not you want SpaceXSI to use your User Content to improve its products and services and train its models. Further details are said to be in the Privacy Policy and Consumer FAQs, which are not part of this document.

Supporting quotations

When logged into our Service, you can select whether or not you want us to use your User Content to improve our products and services and train our models.

Further details are available in our Privacy Policy and Consumer FAQs.

Qualifications & exceptions

• The choice is available when logged into the Service.
• The choice concerns improving products and services and training models, not every use described elsewhere in the license.

Not stated here

• The default setting is not stated.
• Whether the choice stops other permitted uses of the content, such as safety review, is not stated here.
• The Privacy Policy and Consumer FAQs are not supplied.

Cross-references

• qualifies (model-proposed): You give SpaceXSI a broad, perpetual, irrevocable license to use your content for any purpose — qualifies: Logged-in users can choose whether their User Content is used to improve products and train models, which qualifies the broad license purposes that include improving products and the Service.

Use & Processing · Permission or license

Without logging in, you give full rights to use your data for product development and model training

Where available, you may access the Service without logging in. When doing so, where permitted, you grant SpaceXSI full rights to use any data you provide to or obtain from the Service for product development and model training purposes. No choice like the logged-in setting is described for this case.

Supporting quotations

Where available, you may access our Service without logging in; when doing so, where permitted, you grant us full rights to use any data you provide to or obtain from our Service for product development and model training purposes.

Qualifications & exceptions

• Applies only where logged-out access is available.
• The grant applies 'where permitted'.

Not stated here

• Where logged-out access is offered is not stated.
• The text does not say what 'where permitted' covers or whether an opt-out exists for logged-out use.

Cross-references

• contrast (model-proposed): Logged-in users choose whether their content is used for product improvement and model training — contrast: Logged-in users can choose whether their content is used for model training, but when using the Service without logging in, the user grants full rights for product development and model training with no such choice described.

Retention & Deletion · Company practice

Private Chat and content you ask to delete is queued for deletion, taking up to 30 days

Private Chat and User Content that you request to be deleted will be queued for deletion, which may take up to 30 days, except as required by law. The exception for what the law requires means some content may be kept longer.

Supporting quotations

Private Chat and User Content that you request to be deleted will be queued for deletion, which may take up to 30 days, except as required by law.

Qualifications & exceptions

• Deletion may take up to 30 days after the request.
• Exception: 'except as required by law'.

Not stated here

• 'Private Chat' is not defined in this document.
• The text does not say how long content that has not been requested to be deleted is kept.
• The text does not say whether copies already used for model training are removed.

Sharing & Disclosure · Company practice

Grok may take autonomous Agentic Actions for you, including sending messages and dealing with financial institutions

Certain features may enable Grok to take autonomous actions on your behalf, called Agentic Actions. The definition includes but is not limited to web browsing, code execution, sending communications, modifying files, tool invocation, data processing, or interactions with third-party services, including financial institutions. Some features connect to third-party services such as X; if you select a feature that sends your User Content to, or accesses your User Content hosted on, a third-party service, you instruct and authorize SpaceXSI to send your User Content out of the Service, and the third party's own policies govern how it uses the materials.

Supporting quotations

Certain features of the Service may enable Grok to take autonomous actions on your behalf (“Agentic Actions”), including but not limited to web browsing, code execution, sending communications, modifying files, tool invocation, data processing, or interactions with third-party services, including financial institutions.

If you select a feature that involves sending your User Content to, or accessing your User Content hosted on, such a third-party service, you are instructing and authorizing SpaceXSI to send your User Content out of the Service.

Qualifications & exceptions

• Agentic Actions occur through 'certain features of the Service'.
• Sending content to a third-party service follows your selection of a feature that involves it.

Not stated here

• Which features take Agentic Actions, and whether you approve each action before it is taken, are not stated.
• The third-party services' policies are not supplied.

Legal Rights & Agreement Rules · Restriction or exception

SpaceXSI says it is not responsible for User Content or Agentic Actions, and you bear the consequences

SpaceXSI states that it is not responsible for User Content or Agentic Actions. You are responsible for User Content and Agentic Actions, including ensuring they do not violate any applicable law or the Terms, and for any consequences, costs or liabilities arising from them. SpaceXSI makes no representations regarding the accuracy, safety or legality of any Agentic Action and disclaims all liability for Agentic Actions to the fullest extent permitted by law. Later sections reinforce this: the warranty disclaimer covers Outputs and Agentic Actions, and you agree to defend and indemnify SpaceXSI and related parties for claims arising from your use of the Service and Output, your Input or your violation of the Terms, to the fullest extent permitted by law.

Supporting quotations

We are not responsible for User Content or Agentic Actions. You are responsible for User Content and Agentic Actions, including ensuring that it does not violate any applicable law or these Terms and any consequences, costs, or liabilities arising therefrom.

SpaceXSI makes no representations regarding the accuracy, safety, or legality of any Agentic Action and disclaims all liability for Agentic Actions to the fullest extent permitted by law.

THE SERVICE, OUTPUTS AND AGENTIC ACTIONS ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS.

To the fullest extent permitted by law, you will defend, indemnify, and hold SpaceXSI and our parents, subsidiaries and affiliates

Qualifications & exceptions

• The disclaimer of liability for Agentic Actions applies 'to the fullest extent permitted by law'.
• The indemnity applies 'to the fullest extent permitted by law', and the Europe Specific Terms say the Indemnity section does not apply to European Consumers.

Not stated here

• How far SpaceXSI's disclaimer holds up against local consumer protection law is not stated.

Content & IP Rights · Restriction or exception

AI-generated content may need an AI disclosure, applied by you or by SpaceXSI

When you generate Output, including through Agentic Actions, you may be required to apply, or SpaceXSI may apply, a disclosure stating that the content was generated or altered by artificial intelligence. By using the Service you agree that you will apply such disclosures or that SpaceXSI may apply them to your Outputs.

Supporting quotations

you may be required to apply or SpaceXSI may apply a disclosure stating that the content was generated or altered by artificial intelligence.

you agree that you will apply such disclosures or such disclosures may be applied by SpaceXSI to your Outputs.

Qualifications & exceptions

• Applies to Output, including Output produced through Agentic Actions.

Not stated here

• The text does not say when a disclosure is required or what it looks like.

Legal Rights & Agreement Rules · Context

AI is probabilistic, so Outputs and Agentic Actions may contain hallucinations or be offensive or unsuitable

The Terms say artificial intelligence is rapidly evolving and probabilistic, so it may sometimes produce Outputs or Agentic Actions that contain 'hallucinations', are offensive, do not accurately reflect real people, places or facts, or are objectionable, inappropriate or otherwise not suitable for your intended purpose.

Supporting quotations

Artificial intelligence is rapidly evolving and is probabilistic in nature; therefore, it may sometimes: (a) result in Outputs or Agentic Actions that contain “hallucinations,” (b) be offensive, (c) not accurately reflect real people, places or facts, or (d) be objectionable, inappropriate, or otherwise not suitable for your intended purpose.

Qualifications & exceptions

• The warning says this 'may sometimes' happen; it does not give a rate or a guarantee.

Content & IP Rights · Restriction or exception

Different users may receive similar Output, and your rights do not reach others' rights

Because of the nature of artificial intelligence, Outputs may not be unique and different users may receive similar Output. Your rights to the Output do not extend to others' rights, and you agree SpaceXSI is not liable for such similarity of Outputs.

Supporting quotations

Outputs may not be unique, and different users may receive similar Output from our Service.

Your rights to the Output do not extend to others’ rights, and you agree that we are not liable for such similarity of Outputs.

Not stated here

• The text does not say what happens if another user's similar Output is used in a way that conflicts with yours.

Content & IP Rights · Permission or license

Grokipedia content is under the SpaceXSI Community License Agreement and may also be under CC BY-SA 4.0

Grokipedia content and material is designated as Material subject to the SpaceXSI Community License Agreement. Certain Grokipedia content may also be subject to the Creative Commons Attribution-ShareAlike 4.0 International License (CC BY-SA 4.0). Because the definition of Output excludes output from Grokipedia, Grokipedia material is governed by these licenses rather than by the Output ownership paragraph.

Supporting quotations

Grokipedia content and material is designated as Material subject to the SpaceXSI Community License Agreement

Certain Grokipedia content may also be subject to

(“CC BY-SA 4.0”).

Qualifications & exceptions

• Only 'certain' Grokipedia content may also be under CC BY-SA 4.0.

Not stated here

• The text of the SpaceXSI Community License Agreement and of CC BY-SA 4.0 is not supplied.
• Which Grokipedia content is under CC BY-SA 4.0 is not stated.

Cross-references

• qualifies (model-proposed): You keep ownership of your User Content, but Output excludes Grokipedia output and system metadata and logs — qualifies: Output is defined to exclude output from Grokipedia, so Grokipedia content is covered by its own license designation rather than the User Content ownership statement.

Sharing & Disclosure · Permission or license

Selecting a feature that connects to a third-party service authorizes SpaceXSI to send your content out

Certain features may help you connect to a third-party service such as X or other companies. If you select a feature that involves sending your User Content to, or accessing your User Content hosted on, such a service, you are instructing and authorizing SpaceXSI to send your User Content out of the Service. The Terms suggest reviewing the third party's policies for how it may use the materials. Third-party software, products and services are described elsewhere as subject to their own terms.

Supporting quotations

Certain features of the Service may facilitate your ability to connect to a third-party service, such as X or other companies.

you are instructing and authorizing SpaceXSI to send your User Content out of the Service.

Please review the policies of any third-party service providers for additional information about how they may use those materials.

that are subject to their own terms

Qualifications & exceptions

• The authorization applies when you select a feature that involves a third-party service.
• Third-party services have their own terms and policies.

Not stated here

• Which features connect to which third parties is not listed.
• The third parties' policies are not supplied, so how they use your materials is unknown.

Legal Rights & Agreement Rules · Restriction or exception

Output may be wrong and is not professional advice, so you must evaluate it before relying on or sharing it

When you use the Service you agree that Output may not always be accurate, is not professional advice, and should not be relied on as the truth; you should do your own thorough research. You are responsible for evaluating the Output for accuracy and appropriateness for your use, including using human review and supervision, before using or sharing it. The Service may provide incomplete, incorrect or offensive Output that does not represent SpaceXSI's views, and Outputs are not meant to endorse a person's or third party's views. The warranty disclaimer repeats that you will not rely on Output as the sole source of truth, factual information or professional advice.

Supporting quotations

When you use our Service, you understand and agree that:

Output may not always be accurate. Output from our Services is not professional advice. You should conduct your own thorough research and should not rely on Output as the truth.

You are responsible for evaluating the Output for accuracy and appropriateness for your use, including using human review and supervision, before using or sharing Output.

Our Service may provide incomplete, incorrect, or offensive Output that does not represent SpaceXSI’s views.

YOU WILL NOT RELY ON OUTPUT AS THE SOLE SOURCE OF TRUTH OR FACTUAL INFORMATION, OR AS PROFESSIONAL ADVICE.

Qualifications & exceptions

• These are things you 'understand and agree' when you use the Service.
• The duty to evaluate Output applies before you use or share it.

Account & Service Control · Permission or license

SpaceXSI may set rate limits at its sole discretion

At its sole discretion, SpaceXSI may implement rate limitations to accommodate system resources or usage needs.

Supporting quotations

At our sole discretion, we may implement rate limitations to accommodate system resources or usage needs.

Qualifications & exceptions

• Purpose given: to accommodate system resources or usage needs.

Not stated here

• The limits themselves and any notice before they are applied are not stated.

Legal Rights & Agreement Rules · Restriction or exception

All Services, including beta technologies, are provided as-is, and you bear the risk and impact

SpaceXSI says it continues to add new models and features, some in beta where indicated. You accept that all Services, including beta technologies, are provided as is and may contain errors, defects, bugs or inaccuracies that could fail or cause corruption or loss of data and information. You agree that use of any of its technologies is at your own risk, and that you are solely responsible for any impact resulting from use of the Service, including ensuring appropriate safeguards, testing and monitoring are in place. The disclaimer of warranties section states the same as-is and as-available basis in capital letters and extends it to Outputs and Agentic Actions, to the fullest extent permitted by law.

Supporting quotations

You accept that all of our Services, including but not limited to such beta technologies, are provided “AS IS” and may contain errors, defects, bugs or inaccuracies that could fail or cause corruption or loss of data and information.

You agree that use of any of our technologies is at your own risk.

You also agree that you are solely responsible for any impact resulting from use of the Service, including ensuring appropriate safeguards, testing, and monitoring are in place.

TO THE FULLEST EXTENT PERMITTED BY LAW, THE SERVICE, OUTPUTS AND AGENTIC ACTIONS ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS.

Qualifications & exceptions

• Applies to 'all of our Services', not only beta technologies.
• The warranty disclaimer is limited by 'to the fullest extent permitted by law'.

Content & IP Rights · Company practice

SpaceXSI and its affiliates own all rights in the Service, with Grokipedia content licensed separately

SpaceXSI and its affiliates own all rights, title and interest in and to the Service. Separately, Grokipedia content and material is designated as Material subject to the SpaceXSI Community License Agreement, and certain Grokipedia content may also be under CC BY-SA 4.0, so the ownership statement does not by itself set what rights others receive in Grokipedia content.

Supporting quotations

We and our affiliates own all rights, title, and interest in and to the Service.

Grokipedia content and material is designated as Material subject to the SpaceXSI Community License Agreement

Qualifications & exceptions

• Ownership is stated for SpaceXSI and its affiliates collectively.

Not stated here

• The text of the Community License Agreement is not supplied.

Data Access & Collection · Permission or license

SpaceXSI owns Usage Data, can use it for any lawful purpose, and can share derived analytics with third parties

SpaceXSI may collect, or you may provide, diagnostic, technical, usage and related information, including information about your computers, mobile devices, systems and software, defined as Usage Data. All Usage Data is owned solely and exclusively by SpaceXSI, and to the extent you have any ownership rights, you assign them to SpaceXSI, including intellectual property rights. SpaceXSI may use, maintain and process Usage Data for any lawful purpose, including providing and maintaining the Service, improving or developing products and services, monitoring your usage, research and analytics, sharing analytics and other derived Usage Data with third parties, and safety, security and analytics processing. 'Including, without limitation' means the list is not exhaustive.

Supporting quotations

We may collect, or you may provide to us, diagnostic, technical, usage, and/or related information, including information about your computers, mobile devices, systems, and software (collectively, “Usage Data”).

All Usage Data is and will be owned solely and exclusively by us, and, to the extent any ownership rights in or to the Usage Data vest in you, you hereby assign to us all rights (including intellectual property rights), title, and interest in and to the same.

we may use, maintain, and/or process the Usage Data or any portion thereof for any lawful purpose, including, without limitation:

(e) to share analytics and other derived Usage Data with third-parties;

Qualifications & exceptions

• The assignment applies 'to the extent any ownership rights in or to the Usage Data vest in you'.
• Sharing with third parties is described as sharing analytics and other derived Usage Data.

Not stated here

• Who the third parties are is not stated.
• Whether Usage Data can identify you is not stated here; the Privacy Policy, which is not supplied, covers personal information.

Content & IP Rights · Permission or license

You assign all rights in any feedback to SpaceXSI, which may use it without credit or payment

To the extent you give SpaceXSI suggestions, recommendations or other feedback about the Service or any other SpaceXSI products or services, you assign to SpaceXSI all rights, including intellectual property rights, title and interest in the Feedback. SpaceXSI is free to use the Feedback and the ideas, know-how, concepts and techniques in it, without attribution or compensation to you, for any purpose whatsoever. SpaceXSI is not required to use any Feedback.

Supporting quotations

you hereby assign to us all rights (including all intellectual property rights), title, and interest in and to the Feedback.

we are free to use the Feedback and any ideas, know-how, concepts, techniques, and/or other intellectual property contained in the Feedback, without providing any attribution or compensation to you, for any purpose whatsoever.

We are not required to use any Feedback.

Qualifications & exceptions

• Applies to feedback you provide, about the Service or any other SpaceXSI products or services.

Data Access & Collection · Permission or license

By using the Service you acknowledge SpaceXSI's handling of personal information and its transfer to the United States

By using the Service you acknowledge that SpaceXSI may collect, use and disclose your personal information and aggregated, pseudonymized or de-identified data as set forth in its Privacy Policy, and that your personal information will be transferred to and/or processed in the United States. The Terms themselves do not describe the categories of data, recipients or purposes; those are left to the Privacy Policy, which an earlier paragraph says is not part of the Terms.

Supporting quotations

By using the Service, you acknowledge that we may collect, use, and disclose your personal information and aggregated, pseudonymized, and/or de-identified data as set forth in our Privacy Policy

your personal information will be transferred to, and/or processed in, the United States.

Qualifications & exceptions

• The acknowledgment points to the Privacy Policy for what is collected, used and disclosed.
• Covers aggregated, pseudonymized and de-identified data as well as personal information.

Not stated here

• The Privacy Policy is not supplied, so what is collected, used and disclosed is unknown.
• The Terms do not name any legal basis, safeguards or rights for the transfer to the United States.

Security & Safeguards · Company practice

SpaceXSI cannot guarantee security, and you must report breaches and secure your account

SpaceXSI says it cares about the security of your personal information but cannot guarantee that unauthorized third parties will never defeat its security measures or use your data for improper purposes, and you acknowledge that you provide your data at your own risk. You must notify SpaceXSI immediately of any breach of security or unauthorized use of your user account and must immediately act to secure your account, including by changing your password.

Supporting quotations

However, we cannot guarantee that unauthorized third-parties will never be able to defeat our security measures or to use your data for improper purposes. You acknowledge that you provide your data at your own risk.

You will notify us immediately of any breach of security or unauthorized use of your User Account, and you will immediately take action to secure your account, including by changing your password.

Qualifications & exceptions

• The no-guarantee statement covers unauthorized third parties defeating security measures or using data for improper purposes.
• The duty to notify and to secure the account is immediate.

Not stated here

• The text does not describe the security measures or any SpaceXSI breach-notification commitment to you.

Charges & Financial Obligations · Company practice

Paid subscriptions renew automatically until you cancel, and failed payment can lead to downgrade or suspension

If you purchase any aspect of the Service you must provide complete and accurate billing information, including a valid payment method. For paid subscriptions SpaceXSI automatically charges your payment method on each periodic renewal until you cancel. It charges tax or other applicable fees when required. If a payment is not successful, SpaceXSI may downgrade your account or suspend your access until payment is received.

Supporting quotations

If you purchase any aspect of the Service, you must provide complete and accurate billing information, including a valid payment method.

For paid subscriptions, we will automatically charge your payment method on each periodic renewal until you cancel. We will charge tax or other applicable fees when required.

If your payment is not successful, we may downgrade your account or suspend your access to the Service until payment is received.

Qualifications & exceptions

• Automatic charging continues on each periodic renewal until you cancel.
• Downgrade or suspension follows an unsuccessful payment and can last until payment is received.

Not stated here

• The renewal period, price and any notice before each renewal charge are not stated here; price changes are covered in a separate paragraph.

Charges & Financial Obligations · User right or choice

You can cancel anytime, but past payments are non-refundable unless the law requires; Europe has a withdrawal refund

You can cancel a paid subscription at any time, but payments already made are non-refundable, except where required by law. For European Consumers, the Europe Specific Terms add a right of withdrawal within 14 days of entering the contract; if you withdraw after signing up for a paid subscription, SpaceXSI will repay payments it verifies it has received for the subscription term active at the time of your withdrawal notice, within 14 days of receiving the notice, using the original means of payment unless agreed otherwise. That repayment does not include X Premium or X Premium+ charges, which are said not to be part of this Service. Questions about payments or cancellation go to support@x.ai.

Supporting quotations

You can cancel your paid subscription at any time; however, payments already made are non-refundable, except where required by law.

For questions regarding payments or cancellation, please contact support@x.ai.

If you withdraw from this contract and you have signed up for a paid subscription, we will repay you for payments that we verify have already been received by us from you for the subscription term active at the time of your withdrawal notice, within 14 days from the day on which we received the notification of your withdrawal from this contract.

Please note this does not include X Premium or X Premium+ account charges because that is not part of this Service.

Qualifications & exceptions

• Non-refundable 'except where required by law'.
• The Europe withdrawal repayment applies to European Consumers who withdraw within 14 days of entering the contract.
• X Premium and X Premium+ charges are excluded from the Europe repayment.

Not stated here

• The X Purchaser Terms that govern refunds for X Premium charges are not supplied.
• What law requires a refund outside Europe is not specified.

Charges & Financial Obligations · Company commitment

SpaceXSI may change subscription prices with reasonable notice, applying at your next renewal

SpaceXSI may adjust subscription prices periodically. Subject to applicable law, if prices increase it will give you reasonable notice, and the new price will apply at your next renewal, letting you cancel if you disagree. Notice may be given in-app, by email or by other reasonable means.

Supporting quotations

We may adjust subscription prices periodically.

Subject to applicable law, if prices increase, we will provide you with reasonable notice, and the new price will apply at your next renewal, allowing you to cancel your subscription if you disagree with the change.

Notice may be provided in-app, by email, or other reasonable means.

Qualifications & exceptions

• Notice commitment is 'subject to applicable law' and applies to price increases.
• New price applies at the next renewal.

Not stated here

• 'Reasonable notice' is not defined and no minimum notice period is stated.

Charges & Financial Obligations · Context

New bundled subscription plans are described in separate Bundled Subscription Terms

For more information about the new bundled plans, the Terms point to the Bundled Subscription Terms and the Paid Services Help Center. The substance of the bundled plans is not in this document.

Supporting quotations

New Bundled Subscription Plans. For more information about the new bundled plans, please visit the Bundled Subscription Terms and the

Not stated here

• The Bundled Subscription Terms and Paid Services Help Center are not supplied, so the terms of bundled plans are unknown.

Legal Rights & Agreement Rules · Restriction or exception

Use of Grok on X is not governed by these Terms but by the X Terms of Service

Use of Grok on the X platform is not governed by these Terms. To access Grok on X you must agree to the X Terms of Service. This limits the scope of these Terms to Grok outside the X platform; the X sign-in paragraph separately covers bringing X data into a SpaceXSI account.

Supporting quotations

Use of Grok on the X platform is not governed by these Terms. To access Grok on X, you must agree to the

Qualifications & exceptions

• Applies to use of Grok on the X platform.

Not stated here

• The X Terms of Service are not supplied.
• The Terms do not explain how X sign-in data and Grok on X conversation history brought into a SpaceXSI account are treated under each set of terms.

Cross-references

• contrast (model-proposed): Third-party login lets SpaceXSI use that service's data; X login can bring X history into your account — contrast: Use of Grok on X is said not to be governed by these Terms, while signing in with X lets SpaceXSI bring Grok on X conversation history and other X data into a SpaceXSI account. The Terms do not say how the two fit together.

Account & Service Control · Permission or license

SpaceXSI may end or suspend your account without notice on listed grounds, including 120 days of inactivity

You are free to stop using the Service and close your account at any time. SpaceXSI may terminate or suspend your access, cancel your subscription or account, or delete your account at any time without notice if it determines, at its sole discretion, that: you breached the Terms, the Acceptable Use Policy, guidelines or other policies; it must do so to comply with the law; your use could cause risk or harm to SpaceXSI, its users or anyone else; or your account has been inactive for more than 120 days. For European Consumers, the Europe Specific Terms instead require a reasonable and valid basis for suspending or discontinuing access, and list examples. The general right to modify, suspend or discontinue the Service or your access 'for any reason' is a broader statement in the Using Our Service section.

Supporting quotations

You are free to stop using our Service at any time and close your account.

We may terminate or suspend your access to our Service, cancel your subscription or account, or delete your account at any time without notice to you if we determine, at our sole discretion, that:

You breached these Terms or our Acceptable Use Policy, guidelines, or other policies;

We must do so to comply with the law;

Your use of our Service could cause risk or harm to SpaceXSI, our users, or anyone else; or

Your account has been inactive for more than 120 days.

We reserve the right to modify, suspend or discontinue the Service or your access to the Service for a reasonable and valid basis

Qualifications & exceptions

• Applies 'without notice to you' and 'at our sole discretion'.
• The four grounds follow 'if we determine ... that'.
• Inactivity ground: more than 120 days.
• Europe Specific Terms require a reasonable and valid basis for European Consumers.

Not stated here

• Whether account content is kept or deleted on termination or deletion is not stated here.
• How 'inactive' is measured for the 120-day ground is not stated.

Cross-references

• contrast (model-proposed): SpaceXSI may change, suspend or end the Service or your access for any reason, with a narrower rule in Europe — contrast: The termination section lists specific grounds on which SpaceXSI may end or suspend an account, while the Using Our Service section lets it suspend or discontinue access for any reason. The text does not say how the closed list and the open wording fit together.

Charges & Financial Obligations · Restriction or exception

You are not entitled to a refund when the Service is terminated, except where required by law

Upon termination of the Service, you are not entitled to any refund except where required by law. A separate paragraph on discontinuation says that if SpaceXSI decides to discontinue the Service it will provide notice and any applicable refund for prepaid, unused services, so the no-refund rule and the discontinuation refund point in different directions.

Supporting quotations

Upon Service termination, you will not be entitled to any refund, except where required by law.

If we do, we will provide you notice and any applicable refund for prepaid, unused services.

Qualifications & exceptions

• Exception: where required by law.
• Discontinuation of the whole Service has its own notice and refund wording.

Not stated here

• The text does not say whether 'termination' includes SpaceXSI ending your account for breach versus you closing it, or how it relates to the refund for discontinuation.

Cross-references

• contrast (model-proposed): If SpaceXSI discontinues the Service it will give notice and any applicable refund for prepaid, unused services — contrast: On termination there is no refund except where required by law, but if SpaceXSI discontinues the Service it will provide notice and any applicable refund for prepaid, unused services. The text does not say which applies when an account ends in other ways.

Account & Service Control · User right or choice

You can appeal a suspension or termination you think was made in error by emailing support

If you believe SpaceXSI has suspended or terminated your account in error, you can file an appeal by contacting support@x.ai. The text does not set a deadline, a response time or the standard of review.

Supporting quotations

If you believe we have suspended or terminated your account in error, you can file an appeal with us by contacting support@x.ai.

Qualifications & exceptions

• Applies where you believe the suspension or termination was in error.

Not stated here

• No response time, process or outcome commitment is stated.

Account & Service Control · Company commitment

If SpaceXSI discontinues the Service it will give notice and any applicable refund for prepaid, unused services

SpaceXSI may decide to discontinue the Service. If it does, it will provide you notice and any applicable refund for prepaid, unused services. The text does not say how much notice, or what makes a refund 'applicable'.

Supporting quotations

We may decide to discontinue our Service. If we do, we will provide you notice and any applicable refund for prepaid, unused services.

Qualifications & exceptions

• Refund covers prepaid, unused services and is described as 'any applicable refund'.

Not stated here

• The notice period and the conditions for an 'applicable' refund are not stated.

Legal Rights & Agreement Rules · Restriction or exception

The Service, Outputs and Agentic Actions are provided as-is with no warranties, at your sole risk

To the fullest extent permitted by law, the Service, Outputs and Agentic Actions are provided on an 'as is' and 'as available' basis, and use of the Service is at your own risk. To the maximum extent permitted by law the Service, the intellectual property and any other information available on or through the Service are provided without warranties of any kind, express or implied, including warranties of merchantability, fitness for a particular purpose, accuracy, reliability, availability, ability to meet your needs and non-infringement. SpaceXSI and related parties do not guarantee that functions or features will be uninterrupted or error-free or that defects will be corrected. You accept that any use of content, materials, Outputs, Agentic Actions or User Content is at your sole risk and that you will not rely on Output as the sole source of truth or factual information, or as professional advice. A later paragraph says some countries and states do not allow certain disclaimers, so some terms may not apply to you.

Supporting quotations

TO THE FULLEST EXTENT PERMITTED BY LAW, THE SERVICE, OUTPUTS AND AGENTIC ACTIONS ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS. YOUR USE OF THE SERVICE IS AT YOUR OWN RISK.

ARE PROVIDED WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY, RELIABILITY, AVAILABILITY, ABILITY TO MEET YOUR NEEDS, AND/OR NON-INFRINGEMENT.

DO NOT GUARANTEE THAT THE FUNCTIONS OR FEATURES OF THE SERVICE WILL BE UNINTERRUPTED OR ERROR-FREE OR THAT DEFECTS WILL BE CORRECTED.

Qualifications & exceptions

• Limited by 'to the fullest extent permitted by law' and 'to the maximum extent permitted by applicable law'.
• Applicable local law may not allow certain disclaimers, and a later paragraph says you may have additional rights.

Legal Rights & Agreement Rules · Restriction or exception

You must defend and indemnify SpaceXSI and its related parties for claims from your use, Input or violations

To the fullest extent permitted by law, you will defend, indemnify and hold harmless SpaceXSI and its parents, subsidiaries, affiliates and their respective agents, suppliers, licensors, employees, contractors, officers and directors (together the SpaceXSI Indemnitees) from claims, damages, obligations, losses, liabilities, costs, debts and expenses, including legal fees, arising from or related to your use of the Service and Output, your Input, or any violation of the Terms. The Europe Specific Terms say the Indemnity section does not apply to European Consumers.

Supporting quotations

To the fullest extent permitted by law, you will defend, indemnify, and hold SpaceXSI and our parents, subsidiaries and affiliates, and our and their respective agents, suppliers, licensors, employees, contractors, officers, and directors (collectively the “SpaceXSI Indemnitees”) harmless from and against any and all claims

arising from or related to your use of the Service and Output, your Input, or any violation of these Terms.

Qualifications & exceptions

• Applies 'to the fullest extent permitted by law'.
• Not applicable to European Consumers under the Europe Specific Terms.

Not stated here

• The text does not say who controls the defense or settlement of a claim.

Legal Rights & Agreement Rules · Restriction or exception

SpaceXSI and its Indemnitees are not liable for indirect, punitive, incidental, special or consequential damages

To the fullest extent permitted by law, SpaceXSI and any SpaceXSI Indemnitee (the related parties defined in the indemnity paragraph) will not be liable for indirect, punitive, incidental, special, consequential or exemplary damages. The list includes loss of profits, revenue, goodwill, business opportunity, use or data, other intangible losses, and emotional or reputational harm, arising out of or relating to using or being unable to use the Service or any Outputs. The limitation applies to any theory of liability, including warranty, contract, statute and tort (including negligence), whether or not SpaceXSI was told of the possibility, and even if a remedy fails of its essential purpose.

Supporting quotations

TO THE FULLEST EXTENT PERMITTED BY LAW, IN NO EVENT WILL SPACEXSI OR ANY SPACEXSI INDEMNITEE BE LIABLE FOR ANY INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR EXEMPLARY DAMAGES, INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF PROFITS, REVENUE, GOODWILL, BUSINESS OPPORTUNITY, USE, OR DATA, OR OTHER INTANGIBLE LOSSES, INCLUDING EMOTIONAL OR REPUTATIONAL HARM, ARISING OUT OF OR RELATING TO THE USE OF, OR INABILITY TO USE, THE SERVICE OR ANY OUTPUTS GENERATED BY THE SERVICE

THE LIMITATIONS OF THIS SUBSECTION SHALL APPLY TO ANY THEORY OF LIABILITY, WHETHER BASED ON WARRANTY, CONTRACT, STATUTE, TORT (INCLUDING NEGLIGENCE) OR OTHERWISE

(collectively the “SpaceXSI Indemnitees”)

Qualifications & exceptions

• Applies 'to the fullest extent permitted by law'.
• Covers use of, or inability to use, the Service or Outputs.
• Applies whatever the legal theory.

Not stated here

• This paragraph has no carve-out for willful misconduct or gross negligence; later paragraphs add one for some of the exclusions and the cap, so how they combine is not stated.

Security & Safeguards · Restriction or exception

SpaceXSI is not responsible for hacking or unauthorized-access damage, unless willful misconduct or gross negligence

To the fullest extent permitted by applicable law, SpaceXSI and any SpaceXSI Indemnitee will under no circumstances be responsible for damage, loss or injury resulting from hacking, tampering or other unauthorized access to or use of the Service, your user account or the information in them. The exception is where your loss resulted from the willful misconduct or gross negligence of SpaceXSI or the Indemnitee. The Privacy and Data Security section separately says SpaceXSI cannot guarantee its security measures will always hold.

Supporting quotations

UNDER NO CIRCUMSTANCES WILL SPACEXSI OR ANY SPACEXSI INDEMNITEE BE RESPONSIBLE FOR ANY DAMAGE, LOSS, OR INJURY RESULTING FROM HACKING, TAMPERING, OR OTHER UNAUTHORIZED ACCESS TO OR USE OF THE SERVICE OR YOUR USER ACCOUNT OR THE INFORMATION CONTAINED THEREIN

EXCEPT IF YOUR LOSS RESULTED FROM SPACEXSI’S OR SUCH SPACEXSI INDEMNITEE’S WILLFUL MISCONDUCT OR GROSS NEGLIGENCE.

Qualifications & exceptions

• Exception: willful misconduct or gross negligence of SpaceXSI or the Indemnitee.
• Applies 'to the fullest extent permitted by applicable law'.

Not stated here

• The text does not define willful misconduct or gross negligence.

Legal Rights & Agreement Rules · Restriction or exception

SpaceXSI assumes no liability for listed events, including content errors, interruptions, malware and third parties

To the maximum extent permitted by applicable law, SpaceXSI and any SpaceXSI Indemnitee assume no liability or responsibility for: errors, mistakes or inaccuracies of content; personal injury or property damage of any nature resulting from your access to or use of the Service; unauthorized access to or use of the servers and any personal information stored on them; interruption or cessation of transmission; bugs, viruses or similar items transmitted by a third party; errors or omissions in any content or loss from using content made available through the Service; and your data, any Input, or the defamatory, offensive or illegal conduct of any third party. The list includes personal injury and unauthorized access to stored personal information, which are significant categories.

Supporting quotations

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, SPACEXSI OR ANY SPACEXSI INDEMNITEE ASSUMES NO LIABILITY OR RESPONSIBILITY FOR ANY (A) ERRORS, MISTAKES, OR INACCURACIES OF CONTENT; (B) PERSONAL INJURY OR PROPERTY DAMAGE, OF ANY NATURE WHATSOEVER, RESULTING FROM YOUR ACCESS TO OR USE OF THE SERVICE;

(C) ANY UNAUTHORIZED ACCESS TO OR USE OF THE SERVERS RUNNING THE SERVICE AND/OR ANY AND ALL PERSONAL INFORMATION STORED THEREIN; (D) ANY INTERRUPTION OR CESSATION OF TRANSMISSION TO OR FROM THE SERVICE;

(G) YOUR DATA, ANY INPUT, OR THE DEFAMATORY, OFFENSIVE, OR ILLEGAL CONDUCT OF ANY THIRD-PARTY.

Qualifications & exceptions

• Applies 'to the maximum extent permitted by applicable law'.
• The list is written as items (A) to (G).

Not stated here

• This paragraph has no stated carve-out for willful misconduct or gross negligence; how it combines with the carve-outs in the neighboring paragraphs is not stated.

Legal Rights & Agreement Rules · Restriction or exception

SpaceXSI's liability is capped at the greater of what you paid or $100, except willful misconduct or gross negligence

To the fullest extent permitted by applicable law, SpaceXSI and any SpaceXSI Indemnitee will not be liable to you for claims, liabilities, damages, losses or costs above the greater of the amount you paid SpaceXSI under the Terms or one hundred U.S. dollars ($100.00). The exception is SpaceXSI's or the Indemnitee's willful misconduct or gross negligence. The cap applies whether the alleged liability is based on contract, tort, negligence, strict liability or any other basis, even if SpaceXSI was told of the possibility of the damage.

Supporting quotations

IN NO EVENT WILL SPACEXSI OR ANY SPACEXSI INDEMNITEE BE LIABLE TO YOU FOR ANY CLAIMS, PROCEEDINGS, LIABILITIES, OBLIGATIONS, DAMAGES, LOSSES, OR COSTS IN AN AMOUNT EXCEEDING THE AMOUNT YOU PAID TO US HEREUNDER OR ONE HUNDRED U.S. DOLLARS ($100.00), WHICHEVER IS GREATER

EXCEPT IN THE EVENT OF SPACEXSI’S OR SUCH SPACEXSI INDEMNITEE’S WILLFUL MISCONDUCT OR GROSS NEGLIGENCE.

Qualifications & exceptions

• Cap is the greater of the amount you paid or $100.
• Exception: willful misconduct or gross negligence.
• Applies 'to the fullest extent permitted by applicable law'.
• The Europe Specific Terms contain their own limitation of liability for European Consumers.

Not stated here

• The text does not say how the cap interacts with the preceding paragraphs that exclude liability entirely for certain categories.
• It is not stated whether the amount you paid is measured over a period, such as the last twelve months.

Legal Rights & Agreement Rules · User right or choice

Some places bar certain disclaimers or damage limits, so some terms may not apply and you may have more rights

Some countries and states do not allow the disclaimer of certain warranties or the limitation of certain damages, so some or all of the terms above may not apply to you, and you may have additional rights. This acknowledges that local law can displace the disclaimers and limits, without saying which places do or what the additional rights are. The Europe Specific Terms separately say European Consumers keep the full protections of applicable laws and statutory rights.

Supporting quotations

Some countries and states do not allow the disclaimer of certain warranties or the limitation of certain damages, so some or all of the terms above may not apply to you, and you may have additional rights.

Qualifications & exceptions

• Applies where local law does not allow the disclaimer or limitation.

Not stated here

• The places and rights are not identified.

Cross-references

• qualifies (model-proposed): The Service, Outputs and Agentic Actions are provided as-is with no warranties, at your sole risk — qualifies: Some places do not allow certain disclaimers of warranties, so the warranty disclaimer may not apply fully to every user.
• qualifies (model-proposed): SpaceXSI's liability is capped at the greater of what you paid or $100, except willful misconduct or gross negligence — qualifies: Some places do not allow certain limitations of damages, so the liability cap may not apply fully to every user.

Content & IP Rights · Permission or license

SpaceXSI may remove content or disable Agentic Actions that violate the Terms or AUP; legal rules may restrict content

SpaceXSI reserves the right to remove content or disable Agentic Actions that violate the Terms or the Acceptable Use Policy, with examples including copyright or trademark violations or other intellectual property misappropriation, impersonation, unlawful conduct or harassment. It adds that certain jurisdictions impose obligations on it to enforce against categories of content deemed by law to be illegal, harmful or unsafe, so User Content may be subject to restrictions as those jurisdictions require.

Supporting quotations

We reserve the right to remove content or disable Agentic Actions that violate these Terms or our Acceptable Use Policy, including for example, copyright or trademark violations or other intellectual property misappropriation, impersonation, unlawful conduct, or harassment.

Certain jurisdictions impose obligations on us to enforce against categories of content deemed by law to be illegal, harmful or unsafe. As a result, the User Content may be subject to restrictions as required by these jurisdictions.

Qualifications & exceptions

• Removal applies to content or Agentic Actions that violate the Terms or the Acceptable Use Policy.
• Additional restrictions follow from jurisdiction-specific legal obligations.

Not stated here

• The text does not say whether you are told before or after removal, or how to contest it; an appeals paragraph covers suspended or terminated accounts.
• The jurisdictions and categories of content are not identified.

Content & IP Rights · Procedure

Copyright infringement is reported to SpaceXSI's designated copyright agent by email

If you believe User Content has been copied in a way that constitutes copyright infringement, you can report it by contacting SpaceXSI's designated copyright agent at copyright@x.ai.

Supporting quotations

If you believe that User Content has been copied in a way that constitutes copyright infringement, please report this by contacting our designated copyright agent at copyright@x.ai.

Not stated here

• The text does not describe what information a report must include or what SpaceXSI does after a report.

Legal Rights & Agreement Rules · Restriction or exception

You and SpaceXSI waive jury trials and class, collective or representative proceedings, including against affiliates

Where permitted by applicable law, you and SpaceXSI each waive the right to a jury trial and the right to bring, join or participate as a plaintiff or class member in any purported class action, collective action, private attorney general action or other representative proceeding of any kind. The waiver applies to all users, both natural persons and entities, whether you used the Service for personal, commercial or other purposes. To the extent permitted by law, you also waive the right to participate as a plaintiff or class member in such proceedings against SpaceXSI's corporate affiliates, including any X, Cursor or SpaceX entity. The opening summary states a shorter class action waiver.

Supporting quotations

WHERE PERMITTED BY APPLICABLE LAW, BY ENTERING INTO THESE TERMS, YOU AND SPACEXSI ARE EACH WAIVING THE RIGHT TO A TRIAL BY JURY OR TO BRING, JOIN, OR PARTICIPATE IN ANY PURPORTED CLASS ACTION, COLLECTIVE ACTION, PRIVATE ATTORNEY GENERAL ACTION, OR OTHER REPRESENTATIVE PROCEEDING OF ANY KIND AS A PLAINTIFF OR CLASS MEMBER.

THE FOREGOING APPLIES TO ALL USERS (BOTH NATURAL PERSONS AND ENTITIES), REGARDLESS OF WHETHER YOU HAVE OBTAINED OR USED THE SERVICE FOR PERSONAL, COMMERCIAL, OR OTHER PURPOSES.

TO THE EXTENT PERMITTED BY LAW, YOU ALSO WAIVE THE RIGHT TO PARTICIPATE AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS ACTION, COLLECTIVE ACTION, OR REPRESENTATIVE ACTION PROCEEDING AGAINST OUR CORPORATE AFFILIATES, INCLUDING BUT NOT LIMITED TO ANY X, CURSOR, OR SPACEX ENTITY.

Qualifications & exceptions

• Applies 'where permitted by applicable law' (affiliate waiver: 'to the extent permitted by law').
• Applies to natural persons and entities regardless of personal or commercial use.

Not stated here

• The opening says business and developer use is covered by Enterprise Terms, yet this waiver says it applies regardless of commercial use; how the two fit together is not stated.

Legal Rights & Agreement Rules · Restriction or exception

Texas law governs the Terms and disputes, unless your country's law prohibits it; Europe uses Irish law

Unless prohibited by your country's applicable law, the laws of the State of Texas, excluding its choice of law provisions, govern the Terms and any dispute between you and SpaceXSI, notwithstanding any other agreement. For users covered by the Europe Specific Terms, disputes related to the Terms, the Services or any patents are instead governed by Irish law to the extent permitted by law, and the choice of Irish law does not deprive you of protections that cannot be derogated from by agreement under the law of the country where you habitually reside.

Supporting quotations

Unless prohibited by your country’s applicable law, the laws of the State of Texas, excluding its choice of law provisions, will govern these Terms and any dispute that arises between you and us, notwithstanding any other agreement between you and us to the contrary.

will be governed by Irish law, notwithstanding any other agreement between you and us to the contrary. The choice of Irish law does not deprive you of the protection afforded by provisions that cannot be derogated from by agreement under the law of the country where you have your habitual residence.

Qualifications & exceptions

• Texas law applies 'unless prohibited by your country's applicable law'.
• Europe Specific Terms: Irish law 'to the extent permitted by law', without removing mandatory consumer protections of your country of habitual residence.

Not stated here

• The Europe Specific Terms define European Consumers for their own purposes; the Texas clause does not say how it applies to someone in Europe who is not a European Consumer.

Legal Rights & Agreement Rules · Restriction or exception

Disputes must be brought exclusively in federal or state courts in Wichita or Tarrant County, Texas

Notwithstanding any other agreement and unless prohibited by your country's applicable law, all disputes related to the Terms, the Service or any patents, including disputes related to User Content or use or termination of the Service, must be brought and proceed exclusively in the federal US District Court or the state courts in Wichita County or Tarrant County, Texas. You and SpaceXSI consent to personal jurisdiction in those forums and waive any objection as to inconvenient forum. For users covered by the Europe Specific Terms, disputes must instead proceed exclusively before a competent court in Ireland, to the extent permitted by law; the Europe Specific Terms also let SpaceXSI, at its discretion, bring a claim against you in any competent court in the country where you reside.

Supporting quotations

all disputes related to these Terms, the Service, or any patents

shall be brought and must proceed exclusively in the federal U.S. District Court or the state courts located in Wichita County or Tarrant County, Texas, United States, and you and we consent to personal jurisdiction in those forums and waive any objection as to inconvenient forum.

shall be brought and must proceed exclusively before a competent court in Ireland, notwithstanding any other agreement between you and us to the contrary.

Without prejudice to the foregoing, you agree that, in its sole discretion, SpaceXSI may bring any claim, cause of action, or dispute we have against you in any competent court in the country in which you reside that has jurisdiction and venue over the claim.

Qualifications & exceptions

• Applies 'unless prohibited by your country's applicable law'.
• Europe Specific Terms replace this with Irish courts to the extent permitted by law and give SpaceXSI an added option to sue in your country of residence.

Not stated here

• The Texas clause does not say how it applies to someone in Europe who is not a European Consumer.

Legal Rights & Agreement Rules · Procedure

Binding AAA arbitration in Tarrant County applies only if the forum selection clause is unenforceable as to your dispute

If, for any reason, the forum selection clause is deemed unenforceable as to your dispute, you and SpaceXSI agree to binding arbitration administered by the American Arbitration Association before an arbitrator who is a retired federal district or appellate court judge. The arbitration is conducted in English in Tarrant County, Texas, except as required by law. Arbitration is therefore a fallback rather than the main route for disputes.

Supporting quotations

If, for any reason, the forum selection clause in the above paragraph is deemed unenforceable as to your dispute, then you and we agree to binding arbitration of the dispute administered by the American Arbitration Association before an arbitrator who shall be a retired federal district or appellate court judge.

The arbitration shall be conducted in the English language in Tarrant County, Texas, except as required by law.

Qualifications & exceptions

• Applies only if the forum selection clause is held unenforceable as to your dispute.
• Location and language: Tarrant County, Texas, in English, except as required by law.

Not stated here

• The text does not say who decides whether the forum clause is unenforceable, or how an arbitration begins.

Cross-references

• qualifies (model-proposed): Disputes must be brought exclusively in federal or state courts in Wichita or Tarrant County, Texas — qualifies: Arbitration applies only if the Texas forum selection clause is unenforceable as to the dispute, so it qualifies the court forum rule as a fallback.

Legal Rights & Agreement Rules · Restriction or exception

Arbitrators cannot grant injunctive relief, awards are final and confidential, and each side bears its own costs

In arbitration, the arbitrator may grant any provisional or permanent remedy a court could, except that the arbitrator is prohibited from granting injunctive relief. The award is final and binding and the parties waive any right to appeal to the maximum extent permitted by law. Except as required by law, the arbitration is confidential and neither a party nor the arbitrator may disclose its existence, content or results without all parties' written consent. Except as required by law, each party bears its own costs, including attorneys' fees, unless the arbitrator finds a party's claims or defenses were frivolous or brought in bad faith, in which case costs and reasonable attorneys' fees may be awarded to the prevailing party.

Supporting quotations

The arbitrator shall have the authority to grant any provisional or permanent remedy or relief that would be available from a court of competent jurisdiction, except that the arbitrator shall be prohibited from granting injunctive relief.

The arbitrator’s award shall be final and binding, and the parties waive any right to appeal the award to the maximum extent permitted by law.

Except as required by law, the arbitration shall be confidential and neither a party nor the arbitrator may disclose the existence, content, or results of any arbitration hereunder without the prior written consent of all parties.

Except as required by law, each party shall bear its own costs of the arbitration, including attorneys’ fees, unless the arbitrator determines that a party’s claims or defenses were frivolous or brought in bad faith, in which case the arbitrator may award costs and reasonable attorneys’ fees to the prevailing party.

Qualifications & exceptions

• Confidentiality and cost rules apply 'except as required by law'.
• Appeal waiver applies 'to the maximum extent permitted by law'.
• Fee shifting applies only on a finding of frivolous or bad-faith claims or defenses.

Not stated here

• Because the arbitrator cannot grant injunctive relief, the text does not say whether you can seek an injunction in court.

Legal Rights & Agreement Rules · Restriction or exception

Any arbitration proceeds on an individual basis only, not as a class, collective or representative action

Any arbitration is conducted on an individual basis only, and not as a class, collective or representative action. The arbitrator has no authority to consolidate claims or to preside over any class, collective or representative proceeding.

Supporting quotations

The parties agree that any arbitration shall be conducted on an individual basis only, and not as a class, collective, or representative action. The arbitrator shall have no authority to consolidate claims or to preside over any form of class, collective, or representative proceeding.

Legal Rights & Agreement Rules · Restriction or exception

The law, forum and arbitration terms cover all claim types and past and future disputes, and extend to affiliates

The choice of law, forum selection and arbitration provisions apply whether a dispute is based in contract, tort, statute, common law or otherwise, to pending and future disputes, and to your dispute regardless of when the conduct arose. They also extend to disputes involving SpaceXSI's corporate affiliates, including any X, Cursor or SpaceX entity, who are intended third-party beneficiaries of the paragraph and who consent to jurisdiction and venue in the specified courts and to the arbitration provision. The Europe Specific Terms contain a similar scope statement limited to affiliates based in the EU, EFTA States or the UK.

Supporting quotations

the choice of law, forum selection, and arbitration provisions of this section shall apply regardless of whether a dispute or any claims contained therein are based in contract, tort, statute, common law, or otherwise

shall apply to pending and future disputes and shall apply to your dispute regardless of when the conduct relating to the dispute arose or occurred.

shall also extend to disputes involving our corporate affiliates, including but not limited to any X, Cursor, or SpaceX entities, who are intended third-party beneficiaries of this paragraph and who also consent to jurisdiction and venue in the courts specified in this section and to the arbitration provision in this section.

Qualifications & exceptions

• Applies to pending and future disputes, whatever the legal basis and whenever the conduct occurred.
• Affiliates named include X, Cursor and SpaceX entities; the list is introduced by 'including but not limited to'.

Not stated here

• The text does not define which entities are 'corporate affiliates'.

Legal Rights & Agreement Rules · Restriction or exception

Government entities unable to accept the law, jurisdiction or venue clauses are exempt; federal law governs

If you are a federal, state or local government entity in the United States using the Service in your official capacity and legally unable to accept the controlling law, jurisdiction or venue clauses, those clauses do not apply to you. For U.S. federal government entities, the Terms and any related action are governed by the laws of the United States and, in the absence of federal law and to the extent permitted under federal law, the laws of the State of Texas (excluding choice of law).

Supporting quotations

If you are a federal, state, or local government entity in the United States using the Service in your official capacity and legally unable to accept the controlling law, jurisdiction or venue clauses above, then those clauses do not apply to you.

For such U.S. federal government entities, these Terms and any action related thereto will be governed by the laws of the United States of America (without reference to conflict of laws) and, in the absence of federal law and to the extent permitted under federal law, the laws of the State of Texas (excluding choice of law).

Qualifications & exceptions

• Applies to government entities acting in their official capacity who are legally unable to accept the clauses.
• Federal law is stated for federal government entities.

Not stated here

• The text does not say whether the arbitration and waiver provisions are disapplied for government entities; it names the controlling law, jurisdiction and venue clauses.

Legal Rights & Agreement Rules · Restriction or exception

Federal claims must be started within one year and state law claims within two years and one day

You and SpaceXSI agree to start any proceeding asserting a federal claim within one year of the date of the event or facts giving rise to a dispute arising out of or related to the Terms or the Service, or, if that limitation is unenforceable under applicable law, within the shortest limitation period the law permits. A state law claim must be started within two years and one day of the event or facts. Otherwise, to the extent permitted by applicable law, you forever waive the right to pursue the claim and the claims are permanently barred.

Supporting quotations

You and SpaceXSI agree that you must initiate any proceeding or action asserting a federal claim within one (1) year of the date of the occurrence of the event or facts giving rise to a dispute that is arising out of or related to these Terms or the Service, or if such limitation period is unenforceable under applicable law, then the shortest limitation period permitted by applicable law.

You and SpaceXSI agree that you must initiate any proceeding or action asserting a state law claim within two (2) years and one day of the date of the occurrence of the event or facts giving rise to a dispute that is arising out of or related to these Terms or the Service.

Otherwise, to the extent permitted by applicable law, you forever waive the right to pursue any claim or cause of action, of any kind or character, based on such events or facts, and such claims or causes of action are permanently barred.

Qualifications & exceptions

• The one-year period applies to federal claims, with a fallback to the shortest period permitted by law; the two-years-and-one-day period applies to state law claims.
• Applies to both you and SpaceXSI.
• The permanent bar applies 'to the extent permitted by applicable law'.

Not stated here

• The text does not say which period applies to claims that are neither federal nor state law claims, such as claims under another country's law.
• The state law period has no stated fallback if it is unenforceable.

Legal Rights & Agreement Rules · Restriction or exception

You may not transfer the Terms, but SpaceXSI may assign them without restriction

The Terms and any rights and licenses granted under them may not be transferred or assigned by you, but may be assigned by SpaceXSI without restriction. An attempted transfer or assignment by you in violation is null and void.

Supporting quotations

These Terms, and any rights and licenses granted hereunder, may not be transferred or assigned by you, but may be assigned by us without restriction.

Any attempted transfer or assignment by you in violation hereof will be null and void.

Not stated here

• The text does not say whether SpaceXSI must tell you if it assigns the Terms, for example in a sale of the business.

Legal Rights & Agreement Rules · Company practice

Material changes update the 'Effective' date, and continued use counts as acceptance

When SpaceXSI changes the Terms in a material manner, it will update the 'Effective' date at the top of the page. Your continued use of the Service after any change constitutes your acceptance of the new Terms of Service. If you do not agree to any part of the Terms or any future Terms of Service, you should not access or use the Service. The text names an 'Effective' date, while the header shown in this saved text is a 'Last Updated' line. For European Consumers the Europe Specific Terms add that SpaceXSI will take proportionate measures to notify users in advance, such as an in-Service notice or an email for a material change, and that you may object and must discontinue use if you do not agree.

Supporting quotations

When we change these Terms in a material manner, we will update the ‘Effective’ date at the top of this page.

Your continued use of the Service after any change to these Terms constitutes your acceptance of the new Terms of Service.

If you do not agree to any part of these Terms or to any future Terms of Service, do not access or use (or continue to access or use) the Service.

Qualifications & exceptions

• The date update is tied to changes 'in a material manner'; no notice by email or in-app message is promised in this paragraph.
• Europe Specific Terms give European Consumers advance notification where proportionate, and an option to object.

Not stated here

• No notice period is stated for the general rule.
• The text does not say how 'material' is decided, or whether you are told of a change other than by the date at the top of the page.

Legal Rights & Agreement Rules · Restriction or exception

The Terms are the entire agreement, excluding employee statements, and invalid provisions are severed

The Terms, together with any amendments and any additional written agreements you may enter into with SpaceXSI in connection with the Service, are the entire agreement between you and SpaceXSI concerning the Service. Statements or comments made between you and any SpaceXSI employee or representative are expressly excluded and do not apply to you or SpaceXSI or to your access to or use of the Service. If a court of competent jurisdiction finds a provision invalid, the remaining provisions stay in full force and effect.

Supporting quotations

These Terms, together with any amendments and any additional written agreements you may enter into with us in connection with the Service, will constitute the entire agreement between you and us concerning the Service.

Any statements or comments made between you and any of our employees or representatives are expressly excluded from these Terms and will not apply to you or us, or to your access to or use of the Service.

If any provision of these Terms is deemed invalid by a court of competent jurisdiction, the invalidity of such provision will not affect the validity of the remaining provisions of these Terms, which will remain in full force and effect.

Qualifications & exceptions

• Additional written agreements you enter into in connection with the Service are part of the agreement.

Not stated here

• The Acceptable Use Policy and other policies are named elsewhere as applicable; this paragraph does not say whether they are part of the 'entire agreement'.

Legal Rights & Agreement Rules · Restriction or exception

SpaceXSI's failure to enforce a term does not waive it

No waiver of any term of the Terms is a further or continuing waiver of that term or any other term, and SpaceXSI's failure to assert any right or provision does not waive it.

Supporting quotations

No waiver of any term of these Terms will be deemed a further or continuing waiver of such term or of any other term, and our failure to assert any right or provision under these Terms will not constitute a waiver of such right or provision.

Legal Rights & Agreement Rules · Restriction or exception

You must follow export and sanctions laws and represent that no sanctioned person or country is involved

You will comply with all applicable import, export and re-export control and trade and economic sanctions laws and regulations in your use of the Service, including the Export Administration Regulations, OFAC sanctions and the International Traffic in Arms Regulations. You represent and warrant that neither you nor any person to whom you make the Service available or who acts on your behalf is on the Specially Designated Nationals list or another sanctioned, prohibited or restricted parties list, or is located in, a national or resident of, or part of the government of a country or territory under US sanctions or embargo or designated as a 'terrorist supporting' region.

Supporting quotations

You will comply with all applicable import and export and re-export control and trade and economic sanctions laws and regulations in your use of the Service

You represent and warrant that you are not, and that no person to whom you make the Service available or that is acting on your behalf, is (a) listed on the List of Specially Designated Nationals and Blocked Persons or on any other list of sanctioned, prohibited, or restricted parties administered by OFAC or by any other governmental entity, or (b) located in, a national or resident of, or a segment of the government of, any country or territory for which the United States maintains trade or economic sanctions or embargoes or that has been designated by the U.S. Government as a “terrorist supporting” region.

Qualifications & exceptions

• The representation covers you and any person you make the Service available to or who acts on your behalf.

Not stated here

• The lists and countries are not named; they are those maintained by the US and other governmental entities.

Account & Service Control · Procedure

Questions about the Service go to support@x.ai

If you have any questions about the Service, SpaceXSI says to contact it at support@x.ai.

Supporting quotations

If you have any questions about the Service, please contact us at support@x.ai.

Account & Service Control · Restriction or exception

Mobile apps need a compatible device, may use data you pay for, and update automatically

To use any mobile app you must have a compatible mobile device, and SpaceXSI does not warrant that any app will be compatible with your device. You may use mobile data with an app and may incur additional charges from your wireless provider; you are solely responsible for those charges. Mobile apps may update automatically to ensure you are using the latest version, and you consent to automatic upgrading on your device.

Supporting quotations

To use any mobile app, you must have a mobile device that is compatible with such app. SpaceXSI does not warrant that any app will be compatible with your mobile device.

You may use mobile data in connection with an app and may incur additional charges from your wireless provider in connection with such app. You understand and acknowledge that you are solely responsible for any such charges.

Mobile apps may update automatically to ensure you are using the latest version.

You consent to such automatic upgrading on your mobile device.

Qualifications & exceptions

• Applies to mobile apps offered under the Service.

Not stated here

• The text does not say whether you can turn off automatic updates.

Content & IP Rights · Permission or license

Mobile apps are licensed, not sold, under a limited, non-transferable, freely revocable license

SpaceXSI grants you a non-exclusive, limited, non-transferable and freely revocable license to use a compiled code copy of the app or apps under your user account on one or more mobile devices that you own or control solely, and solely in accordance with the Terms. The exception is where Apple or Google permits shared access and use of the iOS App or Android App. The license grant is not a sale of any app or of any copy of it.

Supporting quotations

We hereby grant you a non-exclusive, limited, non-transferable, and freely revocable license to use a compiled code copy of the app(s) under your User Account on one (1) or more mobile devices owned or controlled solely by you (except to the extent Apple or Google permits any shared access and/or use of the iOS App or Android App (as each of those terms is defined below), respectively), solely in accordance with these Terms.

The foregoing license grant is not a sale of any app or of any copy thereof.

Qualifications & exceptions

• The license covers a compiled code copy, not source code.
• Devices must be owned or controlled solely by you, except to the extent Apple or Google permits shared access.

Not stated here

• The text does not say when SpaceXSI may revoke the license; it describes it as freely revocable.

Legal Rights & Agreement Rules · Restriction or exception

For iOS apps, the Terms are between you and SpaceXSI only, Apple has no support duty, and Apple can enforce the Terms

For any app acquired from the Apple App Store (the iOS App), you and SpaceXSI acknowledge that the Terms are solely between you and SpaceXSI, not Apple, and that Apple has no responsibility for the iOS App or its content. Your use must comply with Apple's then-current Apple Media Services Terms and Conditions and the applicable Volume Content Terms. Apple has no obligation to provide maintenance and support. If the iOS App fails to conform to an applicable warranty you may notify Apple, which will refund the purchase price (if any); to the maximum extent permitted by applicable law Apple has no other warranty obligation, and other warranty claims are governed solely by the Terms and the law applicable to SpaceXSI as provider. Apple is not responsible for addressing claims such as product liability, failure to meet legal requirements, or consumer protection claims; SpaceXSI, not Apple, is responsible for intellectual property infringement claims, to the extent required by the Terms. Apple and its subsidiaries are third-party beneficiaries and, on your acceptance, have the right to enforce the Terms against you as relates to your license of the iOS App.

Supporting quotations

This paragraph applies to any app you acquire from the Apple App Store (such app, “iOS App”).

You and SpaceXSI understand and acknowledge that these Terms are solely between you and SpaceXSI, not Apple, Inc. (“Apple”), and that Apple has no responsibility for the iOS App or content thereof.

Your access to and use of the iOS App must comply with the usage rules set forth in Apple's then-current Apple Media Services Terms and Conditions and with the applicable Volume Content Terms.

In the event of any failure of the iOS App to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price (if any) for the iOS App to you

You and SpaceXSI acknowledge and agree that Apple and Apple's subsidiaries are third-party beneficiaries of these Terms as relates to your license of the iOS App, and that, upon your acceptance of the terms and conditions of these Terms, Apple will have the right (and will be deemed to have accepted the right) to enforce these Terms as relates to your license of the iOS App against you as a third-party beneficiary thereof.

Qualifications & exceptions

• Applies to any app acquired from the Apple App Store.
• Apple's role as third-party beneficiary relates to your license of the iOS App.
• Refund of the purchase price for warranty nonconformity is by Apple, if any price was paid.

Not stated here

• Apple's Media Services Terms and Conditions and Volume Content Terms are not supplied.

Legal Rights & Agreement Rules · Restriction or exception

For Android apps, the Terms are between you and SpaceXSI only, and Google is a third-party beneficiary

For any app acquired from the Google Play Store (the Android App), you acknowledge that the Terms are between you and SpaceXSI only, not Google LLC or its affiliates. Your use of the Android App must comply with Google's then-current Google Play Terms of Service. Google is only the provider of the Google Play Store where you obtained the app, SpaceXSI and not Google is solely responsible for the Android App, Google has no obligation or liability to you with respect to the app or the Terms, and Google is a third-party beneficiary to the Terms as they relate to the Android App.

Supporting quotations

This paragraph applies to any app you acquire from the Google Play Store (such app, “Android App”)

your access to and use of the Android App must comply with Google's then-current Google Play Terms of Service;

(d) SpaceXSI, and not Google, is solely responsible for the Android App; (e) Google has no obligation or liability to you with respect to the Android App or these Terms; and (f) you understand and acknowledge that Google is a third-party beneficiary to these Terms as they relate to the Android App.

Qualifications & exceptions

• Applies to any app acquired from the Google Play Store.

Not stated here

• Google Play Terms of Service are not supplied.

Legal Rights & Agreement Rules · Restriction or exception

In Australia, the Australia Online Safety Terms prevail over the Terms for Australian users where they are inconsistent

In Australia, your use of Grok is subject to SpaceXSI's Terms of Service and Acceptable Use Policy as well as the terms set out and referred to in the Australian Residents section. In case of inconsistency, those Australia Online Safety Terms prevail for Australian users and govern their use of Grok. This is an explicit priority rule for Australian users, in contrast to other regional sections that do not state one.

Supporting quotations

Australian Residents

In Australia, your use of Grok is subject to the terms and conditions as set out in SpaceXSI’s Terms of Service and Acceptable Use Policy, as well as the terms set out and referred to on this page.

In case of inconsistency, these Australia Online Safety Terms shall prevail with respect to Australian users, and will govern your use of Grok.

Qualifications & exceptions

• Applies in Australia and to Australian users.
• Priority applies only 'in case of inconsistency'.

Not stated here

• The Acceptable Use Policy and any other terms 'referred to' in the Australian section are not supplied.
• The text does not say how an Australian user is identified, for example by residence or location.

Legal Rights & Agreement Rules · Restriction or exception

Australian users may not upload or attempt to generate listed categories of harmful material

Users covered by the Australian terms may not upload or attempt to generate: child sexual exploitation material; material that advocates carrying out a terrorist act; material that promotes, incites or instructs in matters of crime or violence; material that promotes or incites drug-related illegal activities; or material depicting abhorrent or offensive fetish or fantasy practices, such as incest. The prohibition covers attempts to generate such material, not only successful generation.

Supporting quotations

You may not upload or attempt to generate any of the following:

Child sexual exploitation material;

Material that advocates carrying out a terrorist act;

Material that promotes, incites or instructs in matters of crime or violence;

Material that promotes or incites drug-related illegal activities;

Material depicting abhorrent or offensive fetish or fantasy practices, for example, incest.

Qualifications & exceptions

• Applies to Australian users under the Australian Residents section.
• Covers uploading and attempting to generate.

Not stated here

• The text does not say whether the same categories are prohibited for users outside Australia; the general Acceptable Use Policy, which is not supplied, may address them.

Account & Service Control · Permission or license

SpaceXSI may suspend, terminate or limit service and delete content if Australian users attempt the prohibited uses

SpaceXSI may suspend or terminate your account, or cease providing you with all or part of the service, if you attempt to use Grok for any of the prohibited purposes listed in the Australian section. It may also delete the violative content from the service.

Supporting quotations

We may suspend or terminate your account or cease providing you with all or part of the service if you attempt to use Grok for any of these purposes. We may also delete the violative content from the service.

Qualifications & exceptions

• Triggered by an attempt to use Grok for one of the listed purposes.

Not stated here

• The text does not say whether notice or an appeal is given in this case; the termination section's general appeals paragraph covers accounts suspended in error.

Account & Service Control · Company practice

Age assurance in Australia can limit access to 18+ content, and users can limit their exposure in Settings

SpaceXSI uses age assurance measures to determine whether users in Australia are under 18. Until it can determine that a user is 18 or over, the user may not be able to access 18+ adult content. Users can also limit their own access or exposure to media that may contain 18+ adult content in Settings > Data Control.

Supporting quotations

We use age assurance measures to determine whether users in Australia are under 18. Until we are able to determine if a user is 18 or over, they may not be able to access 18+ adult content.

We also allow users to limit their access or exposure to media that may contain 18+ adult content in Settings > Data Control.

Qualifications & exceptions

• Applies to users in Australia.
• Access to 18+ content is limited until SpaceXSI determines the user is 18 or over.

Not stated here

• The age assurance methods and the data they use are not described.
• The text does not say whether the Settings option exists outside Australia.

Legal Rights & Agreement Rules · Procedure

Australian users can report violative content and complain to SpaceXSI by in-app report or email

You can report violative content to SpaceXSI directly from Grok by tapping the three dots and choosing Report Issue, or by emailing support@x.ai. You may submit a complaint about SpaceXSI's handling of reports or about its compliance with the Online Safety Act by emailing support@x.ai.

Supporting quotations

You can report violative content to SpaceXSI directly from Grok by clicking/tapping the three dots and choosing “Report Issue”.

Alternatively, you can email SpaceXSI directly at support@x.ai.

If you would like to submit a complaint about: (a) SpaceXSI’s handling of reports or (b) SpaceXSI’s compliance with the Online Safety Act, you may do so by sending an email to support@x.ai.

Qualifications & exceptions

• Complaints can be about the handling of reports or compliance with the Online Safety Act.

Not stated here

• No response time or process is stated.
• The 'Online Safety Act' is named without further citation and its text is not supplied.

Legal Rights & Agreement Rules · User right or choice

The Australian eSafety Commissioner is the online safety regulator, and users can complain to it directly

The Terms identify the Australian eSafety Commissioner as the online safety regulator. You can learn more through the linked page, submit a complaint to the Commissioner through its reporting page, and find information about counselling and support services. The links lead to the regulator's website, which is not part of this document.

Supporting quotations

Information about the Australian eSafety Commissioner

The Australian eSafety Commissioner is the online safety regulator.

If you would like to submit a complaint to the eSafety Commissioner, you can do so

Not stated here

• The linked eSafety pages are not supplied.

Legal Rights & Agreement Rules · User right or choice

California residents may report complaints to the state's Complaint Assistance Unit

For California residents, the section states that the provider of the Service is set forth in the Terms and, in accordance with Cal. Civ. Code §1789.3, gives the written address and telephone numbers of the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs, where complaints may be reported. This is a notice of an external complaint route, not a separate set of rights.

Supporting quotations

California Residents

The provider of the Service is set forth herein. If you are a California resident, in accordance with Cal. Civ. Code §1789.3, you may report complaints to the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs

Qualifications & exceptions

• Applies to California residents.
• Cites Cal. Civ. Code §1789.3 as given in the source; the cited law is not supplied here.

Not stated here

• The text of the cited California statute is not supplied.

Legal Rights & Agreement Rules · Context

Europe Specific Terms define European Consumers as habitual EEA, UK or Swiss residents acting outside business

For the Europe Specific Terms, 'European Consumers' are individuals with a habitual place of residence in the EEA, the UK or Switzerland who act for purposes wholly or mainly outside that individual's trade, business, craft or profession. Several Europe Specific Terms paragraphs apply to 'European Consumers' specifically. The opening of the Terms refers more broadly to anyone who resides in Europe, and the governing law and court paragraphs in this section are worded without the consumer qualifier.

Supporting quotations

European Economic Area (EEA), United Kingdom (UK) or Switzerland Residents (“Europe Specific Terms” or “EST”)

For the purposes of these Europe Specific Terms, “European Consumers” are individuals with a habitual place of residence in the EEA, UK or Switzerland acting for purposes that are wholly or mainly outside that individual's trade, business, craft or profession.

Qualifications & exceptions

• Defined for the purposes of the Europe Specific Terms.
• Requires habitual residence in the EEA, UK or Switzerland and a purpose wholly or mainly outside trade, business, craft or profession.

Not stated here

• Whether the governing law and venue paragraphs of the Europe Specific Terms apply only to European Consumers or to everyone who resides in Europe is not stated.

Account & Service Control · Procedure

European Consumers must give accurate registration information, and no copy of the contract is filed

As a European Consumer you are responsible for ensuring your information is complete and accurate. The order process lets you check and amend errors before submitting your registration. Once you submit, SpaceXSI begins processing it immediately. SpaceXSI will not file a copy of any contract formed between you and it.

Supporting quotations

As a European Consumer, you are responsible for ensuring that your information is complete and accurate. The order process allows you to check and amend any errors before submitting your registration.

Once you submit, we will begin processing it immediately. We will not file a copy of any contract formed between you and us.

Qualifications & exceptions

• Applies to European Consumers.
• Processing begins immediately on submission.

Not stated here

• Because no copy of the contract is filed, the text does not say how you obtain the Terms later; it does not say whether the Terms remain available on the site.

Legal Rights & Agreement Rules · Restriction or exception

Europe Specific Terms: Irish law governs disputes, without removing mandatory protections of your home country

To the extent permitted by law, all disputes related to the Terms, the Services or any patents, including disputes about User Content, your or others' use of the Services or the complete or partial termination of them, are governed by Irish law, notwithstanding any other agreement. The choice of Irish law does not deprive you of the protection afforded by provisions that cannot be derogated from by agreement under the law of the country where you have your habitual residence.

Supporting quotations

To the extent permitted by law, all disputes related to these Terms, the Services, or any patents

will be governed by Irish law, notwithstanding any other agreement between you and us to the contrary.

The choice of Irish law does not deprive you of the protection afforded by provisions that cannot be derogated from by agreement under the law of the country where you have your habitual residence.

Qualifications & exceptions

• Applies 'to the extent permitted by law'.
• Mandatory protections of the country of habitual residence are preserved.
• The paragraph is not limited in wording to European Consumers.

Not stated here

• Whether this paragraph applies only to European Consumers or to everyone who resides in Europe is not stated.

Cross-references

• narrows (model-proposed): Texas law governs the Terms and disputes, unless your country's law prohibits it; Europe uses Irish law — exception_to: The Europe Specific Terms choose Irish law for disputes, in place of the Texas law stated in the general dispute resolution section, to the extent permitted by law.

Legal Rights & Agreement Rules · Restriction or exception

Europe Specific Terms: disputes go to Irish courts, but SpaceXSI may sue you in your country of residence

To the extent permitted by law, all disputes related to the Terms, the Services or any patents must proceed exclusively before a competent court in Ireland, notwithstanding any other agreement. The choice of law and forum provisions apply regardless of the legal basis of a claim, to pending and future disputes, and regardless of when the conduct occurred. The forum provision also extends to disputes involving SpaceXSI's corporate affiliates based in the EU, EFTA States or the UK, including any X, Cursor or SpaceX entity, who are intended third-party beneficiaries and consent to jurisdiction and venue in those courts. Without prejudice to that, SpaceXSI may, in its sole discretion, bring any claim against you in any competent court in the country where you reside that has jurisdiction and venue.

Supporting quotations

shall be brought and must proceed exclusively before a competent court in Ireland, notwithstanding any other agreement between you and us to the contrary.

The forum selection provision of this paragraph shall also extend to disputes involving our corporate affiliates based in the European Union, EFTA States, or the United Kingdom, including any such X, Cursor, or SpaceX entities, who are intended third-party beneficiaries of this paragraph and who also consent to jurisdiction and venue in the courts specified in this paragraph.

Without prejudice to the foregoing, you agree that, in its sole discretion, SpaceXSI may bring any claim, cause of action, or dispute we have against you in any competent court in the country in which you reside that has jurisdiction and venue over the claim.

Qualifications & exceptions

• Applies 'to the extent permitted by law'.
• The option to sue in your country of residence is SpaceXSI's alone.
• The paragraph is not limited in wording to European Consumers.

Not stated here

• Whether this paragraph applies only to European Consumers or to everyone who resides in Europe is not stated.
• The text does not say whether European Consumers keep a right to sue in their own country's courts.

Cross-references

• narrows (model-proposed): Disputes must be brought exclusively in federal or state courts in Wichita or Tarrant County, Texas — exception_to: The Europe Specific Terms send disputes exclusively to a competent court in Ireland, in place of the Texas courts named in the general dispute resolution section, to the extent permitted by law.

Account & Service Control · Restriction or exception

Europe Specific Terms: SpaceXSI needs a reasonable and valid basis to modify, suspend or end the Service or access

Under the Europe Specific Terms, SpaceXSI reserves the right to modify, suspend or discontinue the Service or your access for a reasonable and valid basis, such as a violation of the Terms or the Acceptable Use Policy, or if doing so is necessary to prevent abuse, comply with the law or address security issues. A valid and reasonable basis may include technical, security-related or operational developments, elimination of technical errors, compliance with a changed legal situation, optimizing the user experience through new features, and a change in SpaceXSI's business, for example due to policy, financial circumstances or other directional changes. This is narrower than the general wording that allows suspension 'for any reason' or 'no reason'. The paragraph also repeats that if you do not have a valid contract with SpaceXSI you are prohibited from using the Service.

Supporting quotations

We reserve the right to modify, suspend or discontinue, temporarily or permanently, the Service or your access to the Service, in whole or in part. We may do so for any reason, including business, financial, or legal reasons, or no reason where permitted by applicable law

EST Termination or Suspension. We reserve the right to modify, suspend or discontinue the Service or your access to the Service for a reasonable and valid basis, such as if we determine that you have violated these Terms or our Acceptable Use Policy, or if doing so is necessary to prevent abuse, comply with the law, or address security issues.

Such a valid and reasonable basis may include (i) technical, security-related or operational developments, (ii) the elimination of technical errors, (iii) compliance with a changed legal situation, for example due to a change in the law, a request from an official agency, or a decision by a court, (iv) the optimization of the user experience through the implementation of new features, and (v) a change in our business, for example due to policy, financial circumstances or other directional changes.

If you do not have a valid contract with us, you are prohibited from using our Service.

Qualifications & exceptions

• Written without the consumer qualifier, so it is not stated whether it applies to every Europe resident or only European Consumers.
• The examples are introduced by 'may include' and are not exhaustive.

Not stated here

• The listed bases include a change in SpaceXSI's business due to policy or financial circumstances, which is broad; how it is limited by 'reasonable and valid' is not stated.
• Whether this paragraph applies only to European Consumers is not stated.

Cross-references

• narrows (model-proposed): SpaceXSI may change, suspend or end the Service or your access for any reason, with a narrower rule in Europe — narrows: The Europe Specific Terms require a reasonable and valid basis to modify, suspend or discontinue the Service or access, which is narrower than the general wording allowing it for any reason or no reason where permitted by law.

Account & Service Control · User right or choice

European Consumers can withdraw within 14 days by a clear statement, with a form that is optional

As a European Consumer you have the right to close your account and withdraw from the contract within 14 days of entering into it. To exercise the right you must inform SpaceXSI of your decision by an unequivocal statement sent to support@x.ai. You may use the Model Withdrawal Form, but it is not obligatory. The withdrawal form details say to email support@x.ai with your full legal name, login or user name (such as email or X user name), residential address, date of order or subscription, and the date you submit the withdrawal.

Supporting quotations

As a European Consumer, you have the right to close your account and withdraw from this contract within 14 days of entering into the contract.

To exercise your right of withdrawal, you must inform us of your decision to withdraw from this contract by an unequivocal statement sent to support@x.ai. You may use the Model Withdrawal Form below, but it is not obligatory.

If you wish to withdraw from the contract, send an email requesting withdrawal to support@x.ai and include the following information: Full legal name, login/user name (e.g., email and/or X user name), residential address, date of order/subscription, date submitting withdrawal.

Qualifications & exceptions

• Applies to European Consumers.
• The 14 days run from entering into the contract.
• The withdrawal form is optional.

Not stated here

• The text refers to a Model Withdrawal Form 'below'; the saved text lists the information to send but no separate model form.

Charges & Financial Obligations · Company commitment

After withdrawal, paid subscription payments for the active term are repaid within 14 days, excluding X Premium charges

If you withdraw from the contract after signing up for a paid subscription, SpaceXSI repays payments it verifies it has received from you for the subscription term active at the time of your withdrawal notice, within 14 days from the day it received the notification. It uses the same means of payment you used for the original transaction, unless agreed otherwise. The repayment does not include X Premium or X Premium+ account charges, which are said not to be part of this Service; the Terms refer to the X Purchaser Terms for claiming a refund for those charges.

Supporting quotations

If you withdraw from this contract and you have signed up for a paid subscription, we will repay you for payments that we verify have already been received by us from you for the subscription term active at the time of your withdrawal notice, within 14 days from the day on which we received the notification of your withdrawal from this contract.

For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you.

Please note this does not include X Premium or X Premium+ account charges because that is not part of this Service.

Qualifications & exceptions

• Covers payments SpaceXSI verifies it has received for the subscription term active at the time of the withdrawal notice.
• Excludes X Premium and X Premium+ account charges.

Not stated here

• The X Purchaser Terms are not supplied.
• The text does not say what happens to payments for terms other than the active term.

Cross-references

• narrows (model-proposed): You can cancel anytime, but past payments are non-refundable unless the law requires; Europe has a withdrawal refund — exception_to: European Consumers who withdraw within 14 days are repaid for the active subscription term, an exception to the general rule that payments already made are non-refundable.

Legal Rights & Agreement Rules · Restriction or exception

Europe Specific Terms: a narrower limitation of liability for European Consumers, with no limit where unlawful

For European Consumers, provided SpaceXSI has acted with professional diligence, it does not take responsibility for loss or damage it causes unless the loss is caused by its breach of the Terms or is reasonably foreseeable at the time of entering into the Terms. It does not take responsibility for loss or damage caused by events beyond its control. It does not limit its liability to you where it would be unlawful to do so, and you have the full protections of applicable laws and statutory rights. This is a separate liability rule for European Consumers; the general damages exclusions and the $100 cap appear in the Limitation of Liability section, and this text does not say how the two fit together.

Supporting quotations

For European Consumers, provided that we have acted with professional diligence, we do not take responsibility for loss or damage caused by us, unless it is caused by our breach of these Terms or is reasonably foreseeable at the time of entering into these Terms.

We do not take responsibility for loss or damage caused by events beyond our control. We do not limit our liability to you where it would be unlawful for us to do so. You have the full protections of the applicable laws and statutory rights.

Qualifications & exceptions

• Applies to European Consumers.
• Conditioned on SpaceXSI having acted with professional diligence.
• Liability remains for its breach of the Terms or reasonably foreseeable loss.
• No limitation where it would be unlawful.

Not stated here

• The text does not say whether the general damages exclusions and $100 cap in the Limitation of Liability section apply to European Consumers alongside this paragraph.

Cross-references

• contrast (model-proposed): SpaceXSI's liability is capped at the greater of what you paid or $100, except willful misconduct or gross negligence — contrast: The Europe Specific Terms give European Consumers a separate liability rule with no limit where unlawful, while the general section caps liability at the greater of the amount paid or $100. The text does not say how the two apply together.

Legal Rights & Agreement Rules · User right or choice

European consumer laws provide a guarantee covering the Service for European Consumers

For European Consumers, the applicable European consumer laws provide a guarantee covering the Service. Questions about the Service can be directed to support@x.ai. The text does not describe the guarantee's content, which comes from the consumer laws themselves.

Supporting quotations

For European Consumers, the applicable European consumer laws provide you with a guarantee covering the Service. Questions regarding the Service can be directed to support@x.ai.

Qualifications & exceptions

• Applies to European Consumers and rests on applicable European consumer laws.

Not stated here

• The content and duration of the guarantee are not stated; the laws are not named or supplied.

Legal Rights & Agreement Rules · Restriction or exception

The Release and Indemnity sections do not apply to European Consumers, and no Release section appears in this text

The Europe Specific Terms say the Release Section and Indemnity Section of the Terms do not apply to European Consumers subject to the Europe Specific Terms. The Indemnity section is the paragraph in which you agree to defend and indemnify SpaceXSI and related parties. No section titled Release appears in the saved text of these Terms, so which provision the Release Section refers to is not identified.

Supporting quotations

The Release Section and Indemnity Section of the Terms shall not be applicable to European Consumers subject to these Europe Specific Terms.

Qualifications & exceptions

• Applies to European Consumers subject to the Europe Specific Terms.

Not stated here

• No Release section appears in this document's text, so the reference to a 'Release Section' cannot be matched to a provision.

Cross-references

• narrows (model-proposed): You must defend and indemnify SpaceXSI and its related parties for claims from your use, Input or violations — exception_to: The Europe Specific Terms state that the Indemnity section does not apply to European Consumers subject to those terms.

Legal Rights & Agreement Rules · Company practice

Europe Specific Terms: SpaceXSI may change the Terms when necessary, with proportionate notice and an option to object

For European Consumers, SpaceXSI may unilaterally change the Terms, including the Europe Specific Terms, when necessary, particularly because of changes of law or to ensure better functionality of the Service. It will take proportionate measures, if required, to notify users in advance, which for a material change may be an in-Service notification or an email. If you do not agree to the amended Terms, you may object and must discontinue use of the Service. If you do not object and continue using the Service, you are deemed to have acknowledged the amendment and agreed to be bound by it.

Supporting quotations

With respect to European Consumers, SpaceXSI may unilaterally make changes to these Terms (including the Europe Specific Terms) when it is necessary to do so, particularly as a result of changes of law or to ensure a better functionality of the Service.

SpaceXSI shall take proportionate measures, if required, to notify Users in advance of such changes to the Terms, such notification may take the form of an in-Service notification or an email for a material change.

If you do not agree to the amended Terms, you may object and must discontinue your use of the Service. If you do not object and continue to use the Service, you will be deemed to have acknowledged the amendment and agreed to be bound by it.

Qualifications & exceptions

• Applies to European Consumers.
• Advance notification is described as 'proportionate measures, if required'.
• Continued use without objection counts as agreement.

Not stated here

• No minimum notice period is stated.
• The text does not say what 'if required' covers.

Cross-references

• narrows (model-proposed): Material changes update the 'Effective' date, and continued use counts as acceptance — narrows: For European Consumers the Europe Specific Terms add proportionate advance notification and an option to object, beyond the general rule that updating the date and continued use count as acceptance.

Legal Rights & Agreement Rules · Procedure

Contacts for the EU Digital Services Act are an email address and a legal representative in Estonia

For the EU Digital Services Act, SpaceXSI's point of contact for recipients, and for Member States' authorities, the Commission and the Board, is xaidsa@x.ai. Under Article 13 of the DSA, SpaceXAI LLC has appointed EDSR, through its representative office in Estonia, as legal representative, with a Tallinn address, an email address and a telephone number given.

Supporting quotations

For the purposes of the EU Digital Services Act, SpaceXSI’s point of contact for recipients is xaidsa@x.ai. The point of contact for Member States’ authorities, the Commission and the Board is xaidsa@x.ai.

Pursuant to Article 13 of the DSA, SpaceXAI LLC has appointed EDSR, through its representative office in Estonia, as the legal representative.

Qualifications & exceptions

• Applies for the purposes of the EU Digital Services Act.

Not stated here

• The Digital Services Act is cited as written in the source; its text is not supplied.