PHI is health and financial information that identifies, or could be used to identify, the member and was created or received by a health care provider, health plan, health care clearinghouse, vendor performing activities on behalf of one of those organizations, or the employer if a group health plan, related to past, present, or future physical or mental health or condition, provision of health care, or payment for health care.
Supporting quotations
The information we collect is called Protected Health Information (PHI). PHI is health and financial information that identifies you, or could be used to identify you, and was created or received by a health care provider, a health plan, a health care clearinghouse, or vendor performing activities on behalf of one of these organizations, or your employer (if a group health plan), and is related to one of the following:
Your past, present, or future physical or mental health or condition;
Providing you with health care; and,
The past, present, or future payment for providing you with health care.
Data Access & Collection · Company practice
Cookies and online services
Highmark may collect information obtained when members visit and utilize Highmark websites or mobile device applications. Through cookies, pixels, and other digital tracking technologies, it may collect and share information about use of these digital services, pursuant to applicable laws, to operate its business and improve products and services.
Supporting quotations
Cookies and online services: We may collect information obtained when you visit and utilize Highmark websites (including My Highmark or other online benefit sites) or mobile device applications.
Data Access & Collection · Company practice
Non-public personal information
Highmark may collect, use, and share other non-public personal information to administer health and benefit programs. Personal information identifies the member and may include name, address, telephone number, date of birth, Social Security number, or information relating to health care services or premium payment history. It is collected from the member or from others such as doctors, hospitals, or other insurers, and may be shared with third parties without authorization as permitted or required by law, with an opt-out opportunity when required.
Supporting quotations
We may also collect, use, and share other non-public personal information to administer our health and benefit programs.