Sharing & Disclosure · Restriction or exception
With a valid order of protection, the insurer may not disclose the covered person's address and telephone number
If a person covered by an insurance policy gives the insurer a valid order of protection against the policyholder or against another person covered by the policy, the insurer is prohibited from telling the policyholder or that other person the covered person's address and telephone number. The same prohibition covers the address and telephone number of any person or entity that provides covered services to the covered person. The prohibition lasts as long as the order does.
Supporting quotations
if any person covered by an insurance policy delivers to the insurer a valid order of protection against the policyholder or other person covered by the policy, then the insurer is prohibited for the duration of the order from disclosing to the policyholder or other person the address and telephone number of the insured, or of any person or entity providing covered services to the insured.
Qualifications & exceptions
- Applies only after a covered person delivers a valid order of protection to the insurer.
- The order must be against the policyholder or another person covered by the policy.
- Limited to the duration of the order.
- What is protected is the address and telephone number of the insured and of any person or entity providing covered services to the insured; this paragraph does not name other information.
Not stated here
- This paragraph states no exception, such as consent, and the notice does not say whether any applies to this restriction.
- The notice does not say how the order is to be delivered to the insurer or what happens when the order ends or is replaced.
- "Valid" is not defined in the notice.
Cross-references
- contrast (model-proposed): Without the requester's consent, a health insurer may not tell the policyholder their details, services or provider — contrast: The order-of-protection paragraph protects only address and telephone number and states no consent exception; the request paragraph protects a longer list and states an express-consent exception. The notice does not explain whether the difference is intended.